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  • Home Help Aide (HHA) and Personal Care Assistant
    Home Help Aide (HHA) and Personal Care Assistant
    hace 17 horas
    $19.65–$21 por hora
    Jornada parcial
    West Bronx, The Bronx

    Home Health Aide/PCA Responsibilities: • Mobility Assistance, • Medication Reminder, • Personal Care, • Light Housekeeping, • Meal Preparation & Nutrition, • Companionship & Emotional Support, • Reporting & Communication 1. Benefits: Paid sick time, health insurance, worker's compensation, unemployment insurance, signing and holiday bonuses., 2. Hourly, Live-in and Overnight Shifts., 3. Substantial Overtime - Many of our caregivers regularly earn overtime hours and greater pay., 4. Training - We provide initial and ongoing training to improve your technical and client-relation skills., 5. PTO - Paid Time Off, 6. Sign up Bonuses - $1250.00*, 7. Competitive Salaries - Highest Hourly Compensation Rate with Overtime Pay, 8. Medical, Dental & Vision, 9. Referral Bonuses - inquire within about how you can refer a friend, colleague, or loved one to I & Y Senior Care., 10. Flexible Hours - Our caregivers work a range of hours per week based on their needs., 11. Paid Weekly- Required Documents 1. U.S. Passport, Permanent Resident Card, or Valid Work Visa o If expired, please bring the extension letter or renewal documentation. 2. Social Security Card 3. State-Issued Photo ID 4. HHA or PCA Certificate 5. Two (2) Professional Reference Letters o Must be written in English only 6. Complete Physical Exam (Required) o Must be no older than one (1) year o Must be fully completed, signed, and stamped by the provider o Include the following lab results: • Rubella and Rubeola (Measles) Titers • Drug Screen • PPD (Tuberculosis Test) – must be no older than 3 months • If the PPD result is positive, a Chest X-Ray is required WE HAVE JOBS IN BRONX - MANHATTAN-BROOKLYN-QUEENS

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  • Residential Direct Support Professional - East Harlem
    Residential Direct Support Professional - East Harlem
    hace 17 horas
    Jornada parcial
    Manhattan, New York

    Job Path supports autistic people and people with developmental disabilities as they make choices about their lives and play valued roles in their communities. Job Path encourages people to explore what they want out of life and to chart their own journeys. Whether it's finding a job, making a contribution in a volunteer role, establishing a home, or being part of the community, the goal is to assist the person to lead a full and active life. Job Path is seeking Residential Direct Support Professionals (DSP) who are motivated, flexible, energetic, responsible, and organized. The role of the Residential DSP is to support people with developmental disabilities to live in homes that are truly their own, providing a warm and safe environment. Our approach is to provide assistance when needed while also empowering the people supported to have ownership of their responsibilities and to learn new skills. The men who live in the apartments where we are seeking DSPs have active lives in their communities, the Residential DSP will also be expected to provide community based support. Please apply to this posting only if you are available to work in East Harlem. We are currently seeking DSPs who are available to work on the weekends. Shifts can run from 9am to 3pm, 3pm to 9pm, or 9am to 9pm. Responsibilities include (but are not limited to) the following tasks: ++Direct Support; Challenging Individuals To Grow In An Interdependent World By:++ • Encouraging personal skill development in all areas of someone's life by modeling and coaching, • Building self-esteem by doing things together, rather than doing everything for them., • Providing opportunities for new experiences., • Getting involved in the community - recreation, shopping, building positive relationships, • Encouraging individuals to make choices and decisions in all areas of their lives, and providing the opportunities to learn how to make decisions, • Building a relationship based on respect, to enable you to offer support, guidance and direction when appropriate, • Facilitating any area in which someone may need support in order to achieve full life eg, buying clothes, sending birthday cards, mending clothes, redecorating a room, • Encouraging, teaching and assisting with household, community and personal responsibilities such as shopping, cleaning, banking, doctor appointments., • Supporting people in social situations to learn to feel comfortable and confident with others through appropriate interactions and build positive relationships ++Teamwork; Building A Strong Team Able To Accomplish Goals By:++ • Offering support, respect and feedback to other team members, • Ensuring communication is clear, concise and honest, • Attending staff meetings and contributing professionally, • Covering assigned shifts or finding a suitable replacement, giving adequate notice and informing the team., • Sharing and contributing ideas, knowledge, questions, feeling, • Respecting the workplace physical structure, keeping it clean, safe and secure for those we support, • Assisting in meal preparation ++Health & Safety; Respecting Individuals Personal Health Needs By:++ • Administering medication correctly, • Being aware of and competent in dealing with individual medical needs eg. seizures, health concerns, allergies etc., • Attending regularly and consistently to personal care needs such as bathing, hygiene, grooming etc. in a dignifying and respectful matter, • Accompanying individuals to doctors appointments, • Reading and initialing the consult sheet and following through with the information given by the doctor, • Ordering supplies in advance to ensure they arrive when needed eg. medication, gloves etc. ++Documentation/Communication; Ensuring Information Is Shared By:++ • Reading, documenting in and initialing log books and communication books before and after each shift as appropriate, • Writing reports immediately following an event eg. Doctor's appointment form, incident reports, etc., • Correctly documenting Personal Spending, Petty Cash, groceries, etc. immediately after an item is purchased, • Reading staff meeting minutes, • Meeting with team leader periodically for open communication Qualifications and Skills: • High school diploma or equivalent required, • Previous experience in supporting people with disabilities is a plus, but not required with other relevant experience, • Basic computer literacy to complete case notes and timesheets, • Strong communication skills, both verbal and written, • Punctuality and consistent attendance are essential Rate: $19.44 per hour Benefits: Work/Life Assistance Program (EAP), ability to contribute to pre-tax commuter and medical FSA plans, 403b pension with employer match after two years of employment. Health, dental, and enhanced short term disability insurance available to employees who average 28 hours of work per week after a six month measurement period. To Apply: Please submit your resume and thoughtful answers to the application questions via our jobs board: Or, send via fax to 212-921-5342 or mail to: Job Path Attn: Cerezmy Salcido 256 West 38th Street 2nd Floor New York, NY 10018 *Please note: Only applicants we feel meet requirements of the position will be contacted for an interview. You must submit a resume AND cover letter to be considered for the position. Job Path is an equal opportunity employer. All qualified applicants will be considered for employment without unlawful discrimination based on races, color, creed, national origin, sex, age, disability, marital status, sexual orientation, employment, or citizenship status. Whistleblower policy: https://www.jobpathnyc.org/code-of-conduct/#whistleblower Department: Supported Living

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  • Caregiver
    Caregiver
    hace 7 días
    $20–$22 por hora
    Jornada completa
    Paramus

    Paid orientation Mileage reimbursement Paid training Professional development assistance Paid holidays Flexible schedule Full job description You deserve to work somewhere that treats you the way you treat your clients. At Lumara Home Care, we built this agency around one belief: exceptional care only happens when caregivers feel genuinely respected, well-supported, and proud of where they work. If you've worked in home care before, you already know what's missing out there. We're building something different. We're a boutique, private-pay agency serving Bergen County families who want attentive, relationship-driven care for their loved ones. Small enough to know your name. Serious enough to pay you what you're worth. What you'll do You'll be matched to clients whose needs align with your strengths and schedule. Every day looks a little different, but the constants are: Personal care: bathing, dressing, grooming, and mobility support Companionship — real conversation, shared activities, being present Meal preparation, light housekeeping, and medication reminders Transportation to appointments and errands Communicating updates directly to family members and our care coordinator — because families deserve to know their person is in good hands What makes Lumara different We don't pile on 30 bullet points and call it culture. Here's what's actually true: You'll be heard. Our care coordinator is reachable — not just "on-call." You'll be matched thoughtfully. We don't drop you into a random case. We talk to you first. You'll be recognized. We notice reliability, warmth, and going the extra mile — and we say so. You'll have stable hours. We aim to build consistent client relationships, not scramble-and-fill scheduling. Compensation & benefits $20–$22/hr based on experience and case type Bi-Weekly direct deposit Paid orientation and ongoing training Holiday premium pay Paid for time driving between clients Mileage reimbursement for client transportation Early wage access (through Tapcheck) What we're looking for Active NJ CHHA or HHA certification Reliable transportation Ability to communicate clearly with clients, families, and our team Someone who genuinely cares — and shows it in how they work Lumara Home Care is an equal opportunity employer. We celebrate the diversity of our caregiving team and the communities we serve. Pay: $20.00 - $22.00 per hour Benefits: Flexible schedule Mileage reimbursement Paid orientation Paid training Professional development assistance

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  • Residential Direct Support Professional - Washington Heights
    Residential Direct Support Professional - Washington Heights
    hace 17 horas
    Jornada parcial
    Manhattan, New York

    Job Path supports autistic people and people with developmental disabilities as they make choices about their lives and play valued roles in their communities. Job Path encourages people to explore what they want out of life and to chart their own journeys. Whether it's finding a job, making a contribution in a volunteer role, establishing a home, or being part of the community, the goal is to assist the person to lead a full and active life. Job Path is seeking Residential Direct Support Professionals (DSP) who are motivated, flexible, energetic, responsible, and organized. The role of the Residential DSP is to support people with developmental disabilities to live in homes that are truly their own, providing a warm and safe environment. Our approach is to provide assistance when needed while also empowering the people supported to have ownership of their responsibilities and to learn new skills. The women who live in the apartments where we are seeking DSPs have active lives in their communities, the Residential DSP will also be expected to provide community based support. Please apply to this posting only of you are available to work in Washington Heights. Responsibilities include (but are not limited to) the following tasks: ++Direct Support; Challenging Individuals To Grow In An Interdependent World By:++ • Encouraging personal skill development in all areas of someone's life by modeling and coaching, • Building self-esteem by doing things together, rather than doing everything for them., • Providing opportunities for new experiences., • Getting involved in the community - recreation, shopping, building positive relationships, • Encouraging individuals to make choices and decisions in all areas of their lives, and providing the opportunities to learn how to make decisions, • Building a relationship based on respect, to enable you to offer support, guidance and direction when appropriate, • Facilitating any area in which someone may need support in order to achieve full life eg, buying clothes, sending birthday cards, mending clothes, redecorating a room, • Encouraging, teaching and assisting with household, community and personal responsibilities such as shopping, cleaning, banking, doctor appointments., • Supporting people in social situations to learn to feel comfortable and confident with others through appropriate interactions and build positive relationships ++Teamwork; Building A Strong Team Able To Accomplish Goals By:++ • Offering support, respect and feedback to other team members, • Ensuring communication is clear, concise and honest, • Attending staff meetings and contributing professionally, • Covering assigned shifts or finding a suitable replacement, giving adequate notice and informing the team., • Sharing and contributing ideas, knowledge, questions, feeling, • Respecting the workplace physical structure, keeping it clean, safe and secure for those we support, • Assisting in meal preparation ++Health & Safety; Respecting Individuals Personal Health Needs By:++ • Administering medication correctly, • Being aware of and competent in dealing with individual medical needs eg. seizures, health concerns, allergies etc., • Attending regularly and consistently to personal care needs such as bathing, hygiene, grooming etc. in a dignifying and respectful matter, • Accompanying individuals to doctors appointments, • Reading and initialing the consult sheet and following through with the information given by the doctor, • Ordering supplies in advance to ensure they arrive when needed eg. medication, gloves etc. ++Documentation/Communication; Ensuring Information Is Shared By:++ • Reading, documenting in and initialing log books and communication books before and after each shift as appropriate, • Writing reports immediately following an event eg. Doctor's appointment form, incident reports, etc., • Correctly documenting Personal Spending, Petty Cash, groceries, etc. immediately after an item is purchased, • Reading staff meeting minutes, • Meeting with team leader periodically for open communication Qualifications and Skills: • High school diploma or equivalent required, • Previous experience in supporting people with disabilities is a plus, but not required with other relevant experience, • Basic computer literacy to complete case notes and timesheets, • Strong communication skills, both verbal and written, • Punctuality and consistent attendance are essential Rate: $19.69 per hour Benefits: Work/Life Assistance Program (EAP), ability to contribute to pre-tax commuter and medical FSA plans, 403b pension with employer match after two years of employment. Health, dental, and enhanced short term disability insurance available to employees who average 28 hours of work per week after a six month measurement period. To Apply: Please submit your resume and thoughtful answers to the application questions via our jobs board: Or, send via fax to 212-921-5342 or mail to: Job Path Attn: Cerezmy Salcido 256 West 38th Street 2nd Floor New York, NY 10018 *Please note: Only applicants we feel meet requirements of the position will be contacted for an interview. You must submit a resume AND cover letter to be considered for the position. Job Path is an equal opportunity employer. All qualified applicants will be considered for employment without unlawful discrimination based on races, color, creed, national origin, sex, age, disability, marital status, sexual orientation, employment, or citizenship status. Whistleblower policy: https://www.jobpathnyc.org/code-of-conduct/#whistleblower Department: Supported Living

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  • Operations Coordinator
    Operations Coordinator
    hace 5 días
    $20 por hora
    Jornada completa
    Manhattan, New York

    ENTRY-LEVEL SUPPORT ROLE AVAILABLE FOR 26-27 SCHOOL YEAR - NO PRIOR EXPERIENCE NEEDED About the Role Basic Office Support: • Greet and check-in visitors following school security protocols, ensuring all guests are properly signed in and receive visitor badges., • Coordinate with teachers and staff to deliver requested supplies from the main office to classrooms or workrooms as needed., • Monitor and restock frequently used office supplies, such as paper, pens, and forms (i.e. MAFs), to maintain a functional work environment., • Assist with digital filing and organizing important documents, ensuring that records are easily accessible and kept in the proper locations. Supporting Attendance Tracking: • Assist with daily attendance processes, ensuring accurate record-keeping and reporting as directed by the BOM., • Ensure arrival is set up each day (i.e.: stanchions, CAASS machines in place)., • Support at arrival by monitoring our CAASS scholar attendance scan-in system and escalating issues as needed. Assisting with Technology, Supply, and Inventory Management: • Check supply levels in the Teacher Work Room (TWR) daily and restock essential items (e.g., paper, pens, markers, snacks) to ensure teachers have the materials needed., • Carry and deliver scholar snacks throughout the school building as scheduled., • Monitor and document inventory levels regularly, noting when supplies are running low and informing the BOM to reorder as needed., • Respond promptly to teacher requests for specific supplies, • Troubleshoot basic scholar Chromebook issues and understand the system for distributing new technology, escalating more complex issues to the BOM or IT support. Facilities Support: • Conduct routine facility checks of the school building as directed by the BOM. (Building Operations Manager), • Ensure rapid acknowledgment of facilities slackbot issues and escalate them to the appropriate personnel (BOM or facilities team) according to established protocols., • Walk through hallways, classrooms, restrooms, and common areas, ensuring they are clean, safe, and free of hazards. General Support During Arrival & Dismissal: • Serve as extra support by being present and observant during arrival and dismissal times, while adhering to the guideline of not assuming any leadership and/or scholar management responsibilities., • Aid in recording tardy arrivals or early dismissals, ensuring that accurate records are kept and communicating any issues to the BOM., • Direct students, families, and staff to designated areas, helping manage foot traffic to keep arrival and dismissal processes efficient. Qualifications • 0-2 years of professional experience in an administrative or support role preferred., • High school diploma or equivalent required; Associate's or Bachelor's degree preferred., • Adaptable and flexible to a fast-paced environment., • Positive and proactive attitude with a strong work ethic., • Strong organizational skills and attention to detail., • Ability to follow instructions and complete tasks efficiently., • Basic computer skills and comfort with technology., • Good verbal communication skills., • Ability to work independently and as part of a team., • Eagerness to learn and contribute to the smooth operation of the school. Please submit your application if you are interested.

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  • Medical Receptionist - with OPTICAL CLINIC EXPERIENCE
    Medical Receptionist - with OPTICAL CLINIC EXPERIENCE
    hace 10 días
    Jornada completa
    Mott Haven, The Bronx

    Job Description: Medical Receptionist Job Title: Medical Receptionist Location: [Clinic/Hospital Name] Employment Type: Full-time / Part-time Job Summary The Medical Receptionist is responsible for providing excellent customer service to patients while ensuring the efficient operation of the front desk. This role includes managing appointments, handling patient inquiries, maintaining accurate records, processing payments, and supporting healthcare providers with administrative tasks. Key Responsibilities Welcome and assist patients, visitors, and healthcare professionals in a courteous and professional manner. Schedule, confirm, and reschedule patient appointments. Answer and direct incoming phone calls and respond to patient inquiries. Register new patients and update existing patient information. Verify insurance information and collect required documents. Maintain accurate patient records while ensuring confidentiality. Process patient payments and issue receipts. Coordinate with doctors, nurses, and other staff regarding patient schedules. Manage incoming and outgoing correspondence, including emails and mail. Maintain a clean, organized, and welcoming reception area. Handle administrative tasks such as filing, scanning, and data entry. Ensure compliance with clinic policies and patient privacy regulations. Qualifications High school diploma or equivalent; additional administrative or healthcare-related training is an advantage. Previous experience as a receptionist, customer service representative, or medical receptionist preferred. Proficiency in Microsoft Office and electronic medical record (EMR/EHR) systems is an advantage. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Professional appearance and positive attitude. Ability to maintain confidentiality and handle sensitive information. Strong attention to detail and accuracy. Skills Customer service orientation Excellent interpersonal and communication skills Time management and multitasking Computer literacy Problem-solving abilities Attention to detail Ability to work independently and as part of a team Working Conditions Work is primarily performed in a clinic, hospital, or medical office environment. May require occasional evening, weekend, or holiday shifts depending on operational needs. Prolonged periods of sitting, standing, and computer use. Preferred Qualifications Experience working in a healthcare or clinical setting. Familiarity with medical terminology. Experience with appointment scheduling and medical billing systems.

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  • Front Desk Receptionist/ Customer Service Representative
    Front Desk Receptionist/ Customer Service Representative
    hace 10 días
    Jornada completa
    West Bronx, The Bronx

    Monopoly Collision is looking for a friendly, professional, and reliable Receptionist/Customer Service Representative to join our team in the Bronx, New York. As the first point of contact for our customers, you will play a key role in delivering outstanding customer service and ensuring the smooth day-to-day operations of our collision repair shop. Job Details Location: 2102 Webster Ave, Bronx, NY 10457 Job Type: Full-time Pay: $17.00–$30.00 per hour (based on experience) Expected Hours: 40 hours per week Schedule Monday to Friday: 8:00 AM – 6:00 PM Saturday: 8:00 AM – 4:00 PM About Monopoly Collision Monopoly Collision is a trusted auto body and collision repair shop located in the Bronx, New York. We are committed to delivering high-quality repairs, exceptional customer service, and a seamless experience throughout the repair process. Our team works closely with customers and insurance companies to ensure vehicles are restored safely and efficiently. We take pride in our craftsmanship, professionalism, and dedication to customer satisfaction while fostering a positive and collaborative work environment. Responsibilities Greet customers in person and provide exceptional customer service. Answer incoming phone calls and direct them appropriately. Schedule customer appointments and manage calendars. Assist customers with insurance claims and related paperwork. Provide customers with updates on the status of their vehicle repairs. Maintain accurate customer records and perform data entry. Coordinate with technicians, insurance adjusters, and management. Perform general receptionist and administrative duties. Requirements Bilingual in English and Spanish (required). Valid driver's license (required). Excellent communication and customer service skills. Basic computer and data entry skills. Ability to multitask in a fast-paced environment. Strong organizational and time management skills. Previous experience in customer service, the automotive industry, or collision repair is preferred but not required. Benefits Competitive pay Paid training Opportunities for career growth and professional development Friendly and supportive work environment Experience Customer service: 1 year (Preferred) License/Certification Valid driver's license (Required) Language English (Required) Spanish (Required) Work Location In person Pay: $17.00–$30.00 per hour Applicants with criminal records are encouraged to apply.

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  • Project Manager
    Project Manager
    hace 1 mes
    Jornada completa
    Little Ferry

    Construction Project Manager We are seeking a highly motivated and experienced Project Manager for our growing organization! The primary role of the Project Manager position is to coordinate with all trade contractors, architects, and consultants is a must. This person will work closely with outside vendors, in-house staff, and clients with the goal of seeing that work is integrated, well managed, tracked, on time and on budget. This position is client facing and would be the direct contact as the highest ranking onsite Owners Representative with an emphasis on ensuring Schedule, Cost, Scope and Safety Job Description • Responsible for overall project delivery (cost, schedule, quality, information, contracts) on multiple project assignments, • Manage project development from conception through completion (both large and small) in accordance with program objectives, • Manage relationships with owner representatives, architects, engineers and clients on a professional level while supervising subcontractors and vendors, • Be well organized, detail oriented and capacity to multi-task successfully, • Be principal point of contact for multiple construction projects and meet deadlines, • Identify problems and recommend solutions, • Lead responsibility & accountability to the client for all field operations on a project., • Direct & supervise work & efforts of subcontractors, • Make sure that the requirements of the project are met, • Respect schedule, quality & cost control., • Develop, update, modify & maintain the project schedule, • Weekly safety meetings, informal safety meeting and sign off with the subcontractors., • Develop & maintain site's safety & logistics plan with inspector, • Communicate, monitor & supervise all material delivery on the job site, • Prepare contract items & shop drawing schedules., • Run weekly meetings with foreman & superintendents, • Create & distribute minutes of these meetings., • Review submittals & shop drawings for compliance with contract documents, • Maintain a control set of contract drawings, shop drawings, sketches, • Produce necessary letters/memo’s throughout the project, • Coordinate & confirm surveyed layout requirements., • Maintain daily job reports, • Coordinate and keep As-Built drawings on site for close out. Qualifications • Bachelor’s degree in construction management, engineering or related field., • 3+ years construction management experience., • Strong working knowledge of pre-design and pre-construction, building systems/components and technology, contract management, project delivery methods, team building and client relationship building required We offer competitive salaries based on experience, a great work environment, and benefits package including health insurance. Local applicants only. No relocation expenses will be provided. Benefit Conditions: • Only full-time employees eligible This Company Describes Its Culture as: • Detail-oriented -- quality and precision-focused, • Outcome-oriented -- results-focused with strong performance culture, • People-oriented -- supportive and fairness-focused, • Team-oriented -- cooperative and collaborative #

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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 1 mes
    Jornada completa
    Teaneck

    Join our growing, patient-focused practice where exceptional care, customer service, and teamwork are at the heart of everything we do. We are looking for a friendly, organized, and professional Front Desk Receptionist who enjoys helping others and creating a positive experience for every patient who walks through our doors. If you are a people person with excellent communication skills, a positive attitude, and a desire to grow with a supportive team, we would love to meet you. Pay: $18.00 – $21.00 per hour (based on experience) Responsibilities: Greet and assist patients and visitors with professionalism and a positive attitude Answer and direct phone calls Schedule and confirm appointments Verify and update patient information Maintain organized records and documentation Assist with general office duties and administrative tasks Qualifications: Excellent interpersonal and communication skills Strong organizational skills and attention to detail Bilingual (English & Spanish) preferred Ability to multitask in a fast-paced environment Positive attitude and willingness to learn Reliable and professional No medical office experience required. We are happy to train the right candidate who is motivated, organized, and enjoys working with people. Position Details: Full-Time Competitive pay based on experience Supportive team environment Opportunity for growth If you are friendly, detail-oriented, and enjoy helping others, we would love to hear from you! Please send your resume to apply. Pay: $18.00 - $21.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Work Location: In person

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  • Tax Program Director
    Tax Program Director
    hace 2 meses
    $80000–$105000 anual
    Jornada completa
    Morris Heights, The Bronx

    POSITION DESCRIPTION Position: Program Director Program: VITA Tax Program Reports to: Senior Program Director Salary Range: $80,000 to $105,000 Full-Time - VITA Tax Program Director About This Opportunity We welcome applications from candidates with diverse backgrounds and experiences. If you are passionate about advancing economic justice and possess strong leadership skills, we want to hear from you. This senior leadership role provides strategic direction and high-level oversight of Ariva’s Volunteer Income Tax Assistance (VITA) Program, ensuring alignment with organizational goals and meaningful community impact. The Program Director supervises full-time and seasonal staff, oversees dozens of volunteers, leads program design and evaluation, and cultivates partnerships with funders, city and state agencies, and community organizations. This position plays a key role in shaping Ariva’s long-term strategy to build financial stability in the Bronx and other underserved communities. About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Position Description Ariva is seeking a Program Director to join our leadership team. The Program Director is an experienced manager with demonstrated leadership abilities who works with us to develop, launch, execute, and evaluate effective programs that support vulnerable and underserved residents of our community. Ariva is one of the most established non-profit organizations providing free tax assistance in the Bronx. We are an IRS-sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorkers each year. The Program Director must have proven experience in managing, cultivating, and retaining staff. The Program Director will oversee a team of 5 full-time, year-round staff, 20-25 seasonal staff, and about 100 volunteers. This is a full-time position with an average schedule of approximately 45 hours per week, with the possibility of additional hours during the income tax filing season. The position requires some evening and weekend availability to support community-based programs. During the main filing season (January–April), the Program Director may be expected to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. This role involves frequent local travel to sites throughout NYC. Responsibilities The Program Director provides strategic and operational leadership for Ariva’s VITA tax program. The Program Director directly oversees projects and tax sites, supervises staff, ensures IRS-compliant service delivery, cultivates partnerships, and provides coverage as needed to ensure seamless, high-quality service at all sites. The Program Director's responsibilities include, but are not limited to: Primary Responsibilities Program Leadership ● Set the overall vision and strategy for the assigned financial capability programs in alignment with Ariva’s strategic plan. ● Design, implement, and evaluate new and existing programs. ● Lead program budget development, monitoring, and financial reporting of assigned programs. ● Serve as a key contributor in agency strategy sessions with executive staff and the Board. ● Oversee contract management, including compliance and invoicing. ● Monitor performance and reporting for all assigned tax sites and projects, ensuring ongoing compliance with IRS and local funder requirements. ● Ensure a highly professional and client-centered environment at all tax sites. ● Identify, implement, and monitor tax time savings and asset-building initiatives. ● Coordinate program integration strategies with Ariva’s financial counseling program. ● Review and approve communications content (website, social media, outreach materials). ● Support succession planning and cultivate leadership capacity within the program team. Team Management & Operations ● Recruit, mentor, and supervise full-time program staff. ● Develop and implement long-term professional development and staff retention strategies. ● Recruit, mentor, and supervise site coordinators and seasonal staff during tax season. ● Ensure tax sites have adequate equipment, technology, and supplies. ● Maintain safeguards to protect client privacy and data security. ● Maintain a secure and accurate equipment inventory of laptops and peripherals, ensuring security and antivirus software are up to date. External Relations & Representation ● Represent Ariva in meetings with funders, city agencies, and external partners. ● Design and oversee community outreach and marketing campaigns that build a sustainable client pipeline. ● Develop and maintain a sizable client story bank. ● Cultivate and sustain partnerships with community-based organizations, financial service providers, and other host partners where the tax sites operate. The Program Director will also have lead responsibility for the following initiatives: ● Oversee Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. ● Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. Core Competencies: ● Minimum five years of experience in income tax preparation, preferably some in VITA sites. Multiyear seasonal site experience is acceptable. ● Minimum three years of experience in program management, including direct supervision of staff. ● A demonstrated commitment to and experience working with low-income people and in low-income communities. ● Extraordinary customer service skills and high standards of professionalism. ● Skilled in managing, motivating, and supporting staff and volunteers. ● Strong project management skills; ability to manage multiple projects with varying goals, requirements, and timelines. ● Ability to simultaneously manage several busy tax sites. ● Cultural competence to provide services to the diverse members of our community. ● Adept at building and sustaining strategic partnerships with funders, community organizations, and government agencies. ● Computer-literate; comfortable with data management, data entry, and reporting. ● Exceptional communication skills, both written and verbal, including public speaking. ● Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) ● Contract or grant management experience and skills. ● Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. ● Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites during tax season Compensation & Benefits ● Salary: $80,000 - $105,000, commensurate with experience ● Subsidized health and dental insurance ● Generous paid time off ● 401K retirement plan ● Additional employee benefits "Ariva is an Equal Opportunity Employer"

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