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  • Reservationist
    Reservationist
    5 hours ago
    $30–$35 hourly
    Full-time
    Northeast Philadelphia, Philadelphia

    As a Reservationist at PHILADELPHIA TRUCK PARTS, you will be a vital link between our customers and our operations, managing appointments and ensuring a seamless experience for parts pick-ups and order coordination. You will play a crucial role in organizing our scheduling systems and communicating effectively with both customers and our internal teams to maintain efficiency and customer satisfaction. Key Responsibilities: • Manage and schedule customer appointments for parts collection or consultation, ensuring optimal use of time and resources., • Coordinate closely with warehouse and sales teams to confirm part availability and prepare orders for customer pick-up or dispatch., • Accurately record, update, and maintain reservation details within our scheduling system., • Communicate clearly and proactively with customers regarding their appointment status, any changes, and necessary preparations., • Address customer inquiries related to order scheduling, logistics, and parts availability., • Contribute to a high level of customer satisfaction through organized, responsive, and friendly service. Qualifications: • Proven experience in a customer service, administrative, or scheduling-focused role., • Exceptional organizational skills and meticulous attention to detail., • Excellent verbal and written communication abilities., • Proficiency in using scheduling software and standard office applications., • Ability to manage multiple tasks effectively in a dynamic and fast-paced environment., • A positive attitude and a genuine commitment to delivering outstanding customer service. This role is integral to our operations, helping us efficiently serve our clients in the heavy-duty truck and trailer parts industry. We offer a supportive work environment where your organizational skills will be highly valued and contribute directly to our success.

    Immediate start!
    No experience
    Easy apply
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