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Job Description POSITION: Relationship Banker LOCATION: Queensbury REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 25 ($18.00 - $27.96 per hour) AVAILABILITY: Monday-Friday 8:30am-4:15pm, Saturday 8:30am-12:15pm Position Summary: The Relationship Banker’s primary focus is to establish and deepen client relationships. You will build client advocates by taking a holistic approach to assisting with their pursuit of short- and long-term financial goals. You will actively participate in a dynamic team environment, contributing to the IMAGINE culture and working with colleagues towards individual and team goals. This position performs all phases of customer service with particular emphasis on delivering quality customer service and consultatively recommending bank products and services. Key Responsibilities: • Examines financial and personal information to develop a comprehensive understanding of customer needs and to educate customers on various products and services., • Explains key product features and benefits to deliver appropriate solutions for customer spending, saving, borrowing and investing needs., • Collaborates with business partners in Wealth, Premier, Business Banking, and Insurance to help customers with complex financial and business needs., • Prioritizes the delivery of exceptional client service with accuracy and operational excellence, including problem solving and complaint resolution, while leveraging business partners where appropriate., • Supports the branch by working to achieve individual and team goals through strong client relationships and team collaboration., • Responds to service requests and inquiries from customers in a timely manner, while emphasizing accuracy and informative follow-up., • Ensures that all activities adhere to compliance and operational standards. Assist with branch operational activities as directed by management., • Demonstrates vigilance in detecting and reporting fraudulent or irregular activities., • Performs teller duties when deemed necessary., • Assists Client Service Associates with performance of daily proof of transactions and cash., • Uses knowledge of Pioneer services to develop and/or refer potential customers to the appropriate business partner., • This position, if deemed floating, will require travel time throughout the branch network., • Performs other office duties as may be requested. Qualifications & Competencies: • High school diploma or GED required., • Minimum of 1-year cash handling experience and customer service experience preferred., • Minimum of 1-year customer service experience, recommending and referring products and services preferred., • Recommended to pass the NYS exam to become a Notary Public within 90 days of accepting position (Study for this exam is independent, but Pioneer will pay for the test.), • Must have friendly, professional disposition and good communications skills., • Excellent customer relations and communications skills., • Active and articulate promotion of Pioneer products and services., • Must be able to type accurately., • Must possess basic knowledge of the Bank's cash handling & security policies and procedures., • Ability to work cooperatively with colleagues in a team setting., • Ability to professionally represent Pioneer to outside business and/or customer contacts. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Lake George team as: Banker I (Part-time, 25 hours/week) This opportunity may be perfect for you if you have experience in: Excellent Customer Service Transaction Accuracy & Cash Handling Digital Proficiency Problem Solving About this position: As a Banker I in our Lake George office, you will be responsible for core customer service interactions including processing customer transactions accurately and in a timely manner, responding positively to inquiries, safeguarding customer information, and detecting and preventing fraud. This client-facing role is key to creating an outstanding customer experience by developing quality relationships through caring conversations, identifying customer needs, and recommending products and services as appropriate. Essential Job Functions: Processes transactions accurately and efficiently; follows proper cash handling procedures; balances cash drawer and adheres to established cash limits, buying and selling currency from the vault Fields incoming customer service calls referencing knowledge of Company operations, products, services, and programs Answers account and banking related questions such as interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies Prevents and detects fraud by identifying counterfeit currency and monetary instruments, including cashier’s checks, money orders, and domestic/international wire transfers, following customer identity verification, adhering to check cashing and dual-control procedures Performs daily reconciliation and maintenance for the ATM and processes night depository bags under dual control as assigned Protects customer and Company resources by following security requirements such as executing branch opening and closing protocols ensuring branch safety Identifies opportunities to provide additional products or services to generate client referrals; refers customers to partners when additional expertise is required Promotes and demonstrates self-service banking options, including mobile applications, online banking, and ATM functionalities, to enhance customer convenience Maintains an organized work area and performs administrative tasks such as filing, scanning checks, and organizing transaction receipts Maintains up-to-date knowledge of and adheres to applicable federal regulations and Company policies and procedures What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High School Diploma or GED required 2 years of experience in customer service, cash handling, or retail sales preferred Skills/Knowledge: Strong written and verbal communication skills, in English, with the ability to communicate confidentially, clearly, professionally, and confidently with customers, internal partners, management, and other stakeholders; bilingual is a plus Demonstrated commitment to delivering high-quality customer service with a courteous, patient, and professional demeanor Strong attention to detail and problem-solving skills with the ability to follow procedures Proven ability to manage multiple tasks simultaneously while remaining aware of surroundings and priorities Sound judgment, discretion, and a high level of integrity when handling confidential information Proficiency in Microsoft Office applications (Word, Outlook, Excel) and ability to effectively learn and utilize department specific systems and software Physical Demands and Work Environment: Ability to remain in a stationary position, often standing, for prolonged periods of time Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations Ability to move, lift, carry cash bags, coin boxes, and branch equipment up to 30 pounds Travel to various branches as needed; travel can be completed by car, public transportation, or other reasonable means. Ability to travel is required to maintain client relationships and support business objectives. Ability to participate in rotational Saturday schedule to provide branch support Reasonable accommodation will be provided as required by law to enable qualified individuals to perform the essential functions of the job. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $20.00 - $22.00 an hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Kingsbury team as: Head Banker This opportunity may be perfect for you if you have experience in: Excellent Customer Service Transaction Accuracy & Cash Handling Digital Proficiency Problem Solving About this position: As a Head Banker at our Kingbury office, you serve as the key frontline leader responsible for delivering an exceptional customer experience while overseeing teller line operations and daily branch activity. This role combines advanced customer service, operational oversight, problem solving, team support, and guidance to ensure efficient, accurate, and compliant service delivery. The Head Banker acts as a primary resource for both customers and team members on the teller line, resolving complex inquiries, ensuring accurate teller and branch cash limits, supporting transaction processing, maintaining operational integrity, and providing guidance to ensure adherence to policies, procedures, and regulatory requirements. In addition, the Head Banker fosters strong customer relationships by identifying needs and recommending appropriate products and services. This role also supports branch performance by contributing to sales and referral goals, while assisting with account opening, wire processing, ordering debit cards, and other customer transactions as appropriate. Essential Job Functions: Processes transactions accurately and efficiently; follow proper cash handling procedures; balance cash drawer and adhere to established cash limits, buying and selling currency from the vault Fields incoming customer service calls referencing knowledge of Company operations, products, services, and programs Identifies opportunities to provide additional products or services and generate client referrals Answers account and banking related questions such as interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies Prevents and detects fraud by identifying counterfeit currency and monetary instruments, including cashier’s checks, money orders, and domestic/international wire transfers, following customer identity verification, adhering to check cashing and dual-control procedures Performs daily reconciliation and maintenance for the ATM and process night depository bags under dual-control as assigned Protects customer and Company resources by following security requirements such as executing branch opening and closing protocols ensuring branch safety Provides key support to the Banker I and Banker II, by serving as a peer mentor and subject matter expert for complex customer service inquiries and transactions Prepares and submits, assigned, monthly reporting; ensures reports and logs are completed on time Opens basic customer accounts, such as checking and saving, and orders debit cards as appropriate Maintains up-to-date knowledge of and adheres to applicable federal regulations and Company policies and procedures What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Associate’s degree or equivalent experience preferred 3 years of experience in banking, customer service, cash handling, or retail sales preferred Skills/Knowledge: Strong written and verbal communication skills, in English, with the ability to communicate confidentially, clearly, professionally, and confidently with customers, internal partners, management, and other stakeholders; bilingual is a plus Demonstrated commitment to delivering high-quality customer service with a courteous, patient, and professional demeanor Strong attention to detail and problem-solving skills with the ability to follow procedures Proven ability to manage multiple tasks simultaneously while remaining aware of surroundings and priorities Sound judgment, discretion, and a high level of integrity when handling confidential information Proficiency in Microsoft Office applications (Word, Outlook, Excel) and ability to effectively learn and utilize department specific systems and software Physical Demands and Work Environment: Ability to remain in a stationary position, often standing, for prolonged periods of time Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations Ability to move, lift, carry cash bags, coin boxes, and branch equipment up to 30 pounds Travel to various branches as needed; travel can be completed by car, public transportation, or other reasonable means. Ability to travel is required to maintain client relationships and support business objectives. Ability to participate in rotational Saturday schedule to provide branch support Reasonable accommodation will be provided as required by law to enable qualified individuals to perform the essential functions of the job. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $21.00 - $24.00 an hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1

Work Location: South Glens Falls, New York, United States of America.TD is committed to providing fair and equitable compensation opportunities to all colleagues.Growth opportunities and skill development are defining features of the colleague experience at TD.Our compensation policies and practices

The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. Deliver an exceptional customer experience, process transactions, open new accounts, and proactively develop, retain, and expand customer relationships. Cultivate relationships, promote Beacon Bank's products and services, and support digital banking engagement. Ensure compliance with all bank policies, procedures, and regulatory requirements. Key Accountabilities: • Customer Relationship Management, • Provide an outstanding customer experience at all points of contact., • Build, retain, and expand customer relationships by recommending products and services to meet customer needs., • Educate and assist clients with digital banking services and recommend convenient banking options., • Handle complex customer issues, explain bank policies and procedures, and resolve service concerns., • Participate in outbound calling campaigns, branch initiatives and community involvement to develop new business., • Sales, Referrals & Incentive Goals, • Build and deepen relationship with customers by recognizing their needs and goals to make recommendations., • Educate and offer a full range of financial products and services, including referrals to our business partners., • Have basic knowledge of all lending products., • Meet or exceed individual incentive goals and contribute to overall branch goals., • Actively participate in all branch initiatives., • Transaction Processing & Operations, • Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services., • Maintain and balance a cash drawer daily within guidelines., • Handle cash in an organized, timely, and accurate manner., • Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments., • Provide backup support to Teller Supervisors and participate in branch meetings., • Accurately perform account opening procedures and maintenance requests., • Branch Operations & Compliance, • Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information with adherence to Customer Information Practices., • Ensure compliance with all banking regulations, policies and procedures, including BSA/AML., • Act as a deterrent to robbery and fraud by adhering to procedures. Education: High school diploma or equivalent required; Associate's degree or banking courses preferred. Experience: Prior teller or sales experience in a goal-oriented environment. Proven cash handling and customer service experience. Knowledge of bank products, services, and operating procedures. Excellent oral and written communication skills. Detail-oriented with strong organizational and time management skills. Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook). Ability to work flexible hours, including Saturdays and travel to nearby offices as required. Skills & Knowledge: Superior customer service and sales skills. Strong communication and interpersonal skills. Ability to identify customer needs and make appropriate recommendations. Ability to prioritize workflow, multi-task, and meet deadlines. Enthusiastic, goal-oriented, and customer-focused. Ability to analyze situations and solve complex issues. Behavioral Expectations: Demonstrate teamwork, adaptability, accountability, and leadership, in alignment with Beacon Bank's core values. The Core Four are the guiding principles that illustrate what we stand for at Beacon Bank and how we serve our clients, colleagues and communities. Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

The Relationship Banker's primary focus is to establish and deepen client relationships.

Establishes relationships with partner bankers to make effective referrals to them. The Retail Banker I is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs.

The Retail Banker I is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. Establishes relationships with partner bankers to make effective referrals to them.

Pioneer in New York is seeking a Relationship Banker to establish and deepen client relationships, helping clients pursue short- and long-term financial goals.

Monday-Friday 8:30am-4:15pm, Saturday 8:30am-12:15pm Position Summary: The Relationship Banker’s primary focus is to establish and deepen client relationships.

As a Banker I in our Lake George office, you will be responsible for core customer service interactions including processing customer transactions accurately and in a timely manner, responding positively to inquiries, safeguarding customer information, and detecting and preventing fraud. Banker I (P

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Beacon Bank is looking for a Universal Banker in Queensbury, NY, responsible for delivering exceptional customer service while performing both Teller and Personal Banking Representative roles.

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As a Relationship Banker, you will combine expert financial knowledge with an advice-led approach to deliver personalized solutions and build lasting customer relationships. Join the Five Star Bank Team as a Relationship Banker.

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ESL is currently seeking a Universal Banker for our Seneca Falls office to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variet

The Retail Banker I is a customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice to assist Customers with their banking solutions/needs. Establishes relationships with partner bankers to make effective referrals to them.

KeyCorp in Rochester, New York 14624 is seeking a Personal Banker to engage clients, uncover financial needs, and provide guidance that supports their financial wellness both in person and via proactive calling.

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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work is core to how we dri

Invest in your future at BSNB! We are seeking a Relationship Banker to provide excellent service to customers and identify products and solutions to meet their financial needs for BSNB's branches. Join a nationally recognized bank and a capital region Best Place to Work! A DAY IN THE LIFE On a daily

Essential Job Functions Processes transactions accurately and efficiently; follow proper cash handling procedures; balance cash drawer and adhere to established cash limits, buying and selling currency from the vault Fields incoming customer service calls referencing knowledge of Company operation

General Function Selected candidates are intended to become a Retail Personal Banker I after completing a 4‑8 week onboarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidat

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The Federal Savings Bank is expanding our Consumer Direct team in Clifton Park, NY, and is in search of experienced mortgage bankers. Mortgage bankers can work in an office or remotely and need at least one year of experience in a call center environment.

Jobtailor in the New York region seeks a Relationship Banker to advocate for members, help them achieve financial goals, and attract new retail and business members using the Member Advantage approach.

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We are an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.Come be a part of our SKMW Smooth

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