Support Worker
hace 2 días
Chapel Allerton
Are you someone who believes everyone deserves the chance to rebuild their life and sustain a safe place to call home? Do you put people at the heart of the decisions you make?At Bridge-It Housing, were driven by one simple purpose: to make a real difference in peoples lives. We dont just talk about positive change; we live it every day. As one of our Support Workers (Navigator), youll play a key role in bringing that mission to life.If you thrive in a fast-paced environment, care deeply about your community, and want a role where your values matter just as much as your experience, you could be the perfect fit as our Navigator!Hours of Work: 35 hours working Monday to Friday 9am to 5pmLocation: Leeds (Applicants should live in the local area. Access to your own vehicle is required due to travel requirements as part of the role. Mileage is paid within our company policy. You will also require business insurance.)Salary: Starting salary £27,783.00 Per AnnumContract Type: Full Time, PermanentClosing Date: Friday 21st August 2026 (We reserve the right to close this role early)Interview Date: TBCPlease note: Inductions are held at our head office in Leeds on a Wednesday or Friday and travel expenses will be reimbursed for this.The Ideal Support Worker (Navigator) :Experience in support, outreach, customer-facing or community roles, such as housing, homelessness services, care, education, youth work, family support, criminal justice, retail or advice services.Able to build trust and positive relationships with people who may have complex needs, a history of rough sleeping, or difficulty engaging with services.Experience of supporting vulnerable people, or a good understanding of issues such as homelessness, social exclusion, poor mental health, substance use, offending, trauma and financial hardship.Able to use empathy, patience, professional boundaries and a person-centred approach to support people towards independence and tenancy sustainment.Confident working independently, managing a small but intensive caseload, keeping accurate records and contributing to multi-agency support plans.A full UK driving licence and access to your own roadworthy vehicle for work is essential.What you will do as a Support Worker (Navigator) :Client Guidance and Access to ServicesSupport people to access key services and practical support, including housing, health, benefits, employment, training, volunteering, banking and local community services.Client Integration and Personal DevelopmentHelp clients build confidence, resilience, independence, positive social networks and the skills needed to sustain accommodation and avoid returning to rough sleeping.Assessment, Documentation and Administrative SupportCarry out assessments, complete agreed assessment tools, maintain accurate records, monitor progress, collate case studies and contribute to project evaluation and reporting.Regular Support and Welfare MonitoringProvide assertive, persistent and flexible support through regular contact, support sessions, appointments, reviews and welfare checks, reducing support gradually as independence increases.Partnership Working and Service CoordinationWork closely with voluntary and statutory agencies, landlords, housing teams and personal support networks to develop and review person-centred, multi-agency support plans.Risk Management, Behaviour and Professional StandardsIdentify, assess and manage risk, including working with people who may display challenging behaviour or have a history of offending, while maintaining confidentiality, professional boundaries and high standards of practice.Team Contribution and Organisational ResponsibilitiesWork as part of a multidisciplinary team, share knowledge of local services, take part in training and partnership activity, act as an ambassador for the project and comply with Bridge-It Housing policies and procedures.Support Worker Benefits:30 Days annual leave, rising 1 day on year 2 year 5 and year 7 to a total of 33 + Bank HolidaysSummer and Christmas PartyStaff Incentives such as Team service charge and Ideas factory!Bright Exchange & Blue light Card for Staff discountsSalary reviewed annuallyFull kitchen facilities on site including tea and coffee for both clients and staffPlus MoreWho are we:Bridge-It Housing provides housing and support to people who are homeless, have experienced rough sleeping, or need help to rebuild stability and independence. We see each client as an individual, a human being, with the ability to turn their life around with the right support.We work to ensure that all our clients have as much respect, dignity, independence, choice and control over their own lives as possible.Empowerment is an important part of how we work. By empowerment, we mean building the capacity of people who have experienced homelessness to feel that they are part of our society, regain control of their lives and become more confident about participating in decisions that affect their future.We work to foster an environment in which clients take responsibility for their own tasks and actions, build positive relationships and learn to respect each other as individuals.A basic DBS is required for this role so please ensure any disclosures are correctly declared if you are successful as this could affect your employment for this role.Bridge-It Housing is committed to equality, diversity and inclusion and welcomes applications from all backgrounds, cultures and identities.Were proud to have a diverse team of employees from all walks of life, all passionate about supporting those in need. As helpful as previous experience with supporting vulnerable people is, what matters most to us is that you are passionate, empathetic and committed to making a positive difference, so if this Support Worker (Navigator) role sounds like you, click apply now !TPBN1_UKTJ