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  • General Manager
    General Manager
    hace 4 horas
    Jornada completa
    London

    Elevate your coffee expertise and step into a leadership role as a General Manager at Half Million Café! Are you a seasoned coffee enthusiast who wants to progress your career? Half Million is actively seeking an experienced General Manager who is committed to shaping exceptional experiences for our customers through effective team leadership and operational excellence. Half Million was founded in 2018 in Saudi Arabia. Named after its initial investment amount, Half Million is rapidly expanding, regularly opening new stores across Saudi Arabia. We are seeking enthusiastic team members to join the Flagship store in London and be part of our exciting international journey. As a General Manager at Half Million Café, you'll play a pivotal role in shaping our coffee culture. Your responsibilities will include: • Coordinate and implement effective business strategies to increase sales, profitability, and customer satisfaction., • Manage the overall day-to-day operations of the café and brunch service, ensuring high standards across product quality, customer experience, and team performance., • Lead from the front by actively supporting operations on the floor, including barista duties and service during peak times., • Hire, train, and supervise baristas, floor staff, and kitchen team members., • Ensure full compliance with health, safety, and hygiene standards., • Oversee food and beverage quality, presentation standards, and service consistency., • Ensure strong inventory control systems to maintain appropriate stock levels and minimise waste., • Control labour costs, scheduling, and rota planning while maintaining operational efficiency., • Manage financial performance including budgeting, reporting, and cost control., • Implement and enforce company policies and operational procedures., • Handle customer feedback and resolve issues professionally and efficiently., • Maintain and improve equipment, facilities, and overall store presentation., • Build and maintain strong relationships with suppliers, vendors, and customers., • Stay up to date with market trends and customer preferences., • Support team development through performance reviews, coaching, and career progression planning., • Work closely with internal teams including HR, Finance, and Operations to ensure alignment, compliance, and the smooth running of all business functions., • Manage employee relations matters professionally, addressing queries and concerns in a fair and timely manner in collaboration with HR where appropriate. Requirements: • Minimum 2 years of experience as a Café General Manager (or similar leadership role)., • Hands-on approach to management, with regular involvement in daily operations including floor and barista support., • Coffee experience is a strong advantage., • Experience working in high-standard service environments., • Strong customer service and conflict resolution skills., • Proven leadership ability with experience motivating and developing teams., • Strong understanding of HR practices, with the ability to apply company policies fairly and manage employee performance and team development in a structured, professional manner., • Understanding of KPIs, labour percentages, and basic financial reporting., • Experience managing employee matters, including performance reviews and ongoing staff engagement., • Strong business and financial awareness with the ability to support forecasting and cost control., • Experience collaborating with cross-functional teams (e.g. HR, Finance, Operations)., • Excellent communication, organisational, and time management skills. Pay: £42,000.00 - £48,000.00 per year

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  • Accounts Payable Supervisor
    Accounts Payable Supervisor
    hace 19 horas
    Jornada completa
    London

    ACCOUNTS PAYABLE SUPERVISOR - LONDON HQ The Accounts Payable Supervisor is a hands on position responsible for the delivery and supervision of core Accounts Payable tasks including timely processing of invoices and payments while maintaining strong controls, effective vendor relationships, and compliance with financial policies. Reporting into the Head of Finance – Shared Services, the role is critical to supporting our hotel operators and maintaining strong supplier relationships. This is an executional role for someone with hotels experience, who enjoys working in high performing teams and has a strong attention to detail. This role is based at our London Bridge office 5 days per week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS As Supervisor you will be responsible for the oversight of day-to-day team tasks for your region enabling the timely processing of invoices and payments. You will act as a point of escalation for queries and be asked to deliver more complicated tasks and resolve more complex issues. Invoice Processing & Documentation Ensure the review and accurate coding of supplier invoices in the finance system. Ensure proper approvals are obtained in line with company delegation of authority. Ensure that invoices are matched to purchase orders or other supporting records where applicable. Maintain digital and physical AP records in accordance with audit standards. Support audit requests as needed. Payments & Reconciliation Support the delivery of weekly and monthly payment runs across multiple European jurisdictions. Ensuring the timely reconciliation of supplier statements and resolve discrepancies in a timely manner. Monitor aged payables and escalate overdue invoices or critical vendor issues. Vendor & Internal Stakeholder Support Act as a point of contact for suppliers regarding invoice status, payments, and queries. Act as point of escalation for region. Support hotel finance teams and central functions with AP‑related information, clarifications, and month‑end requirements. Ensure new supplier setup is completed with full compliance checks (bank validation, tax documentation, etc.) Month-End & Reporting Assist with month-end close activities, including accruals and AP ledger reviews. Ensure all AP activities comply with internal financial controls, procurement guidelines, and local statutory requirements (e.g., VAT, invoice content rules). THE FIRE YOU CARRY A track record of problem solving Great attention to detail and accuracy – working consistently to a high standard Advanced MS Office skills. Confident manner and ability to work well under pressure. Excellent organisation and prioritisation skills with the ability manage own workload and support others in managing and prioritising workloads. Strong communication and interpersonal skill. The ability to work in a team as well as individually. YOUR PROVEN TRACK Experience working in a fast paced and high-volume Accounts Payable team for at least 3 years. Experience using financial systems to automate invoice processing (e.g. NetSuite, Oracle, SAP) Experience working in hotel industry Experience working across multi-jurisdiction environment Preferred experience of supervising a team Preferred experience as project SME with examples of practical problem solving WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    Inscripción fácil
  • Store Manager
    Store Manager
    hace 1 día
    Jornada completa
    London

    Elevate your coffee expertise and step into a leadership role as a Store Manager at Half Million Café! Are you a seasoned coffee enthusiast who wants to progress your career? Half Million Café is seeking a Store Manager to oversee the UK brand and administrative functions, while working closely with our operations team to drive efficiency, growth, and exceptional customer experiences. Half Million was founded in 2018 in Saudi Arabia. Named after its initial investment amount, Half Million is rapidly expanding, regularly opening new stores across Saudi Arabia. We are seeking enthusiastic team members to join the Flagship store in London and be part of our exciting international journey. As a Store Manager at Half Million Café, you'll play a pivotal role in shaping our coffee culture. Key Responsibilities • Work closely with the Operations team to implement business strategies that increase sales, profitability, and customer satisfaction., • Manage the daily running of the café, ensuring high standards across product quality, customer experience, and team performance., • Take a hands-on approach, supporting floor operations during peak times, including barista and service duties., • Hire, train, and supervise baristas, floor staff, and kitchen team members., • Ensure full compliance with health, safety, and hygiene regulations., • Monitor and maintain inventory, ensuring adequate stock levels and minimising waste., • Control labour costs, manage scheduling, and oversee rota planning while maintaining operational efficiency., • Manage financial performance including budgeting, reporting, and cost control., • Implement and enforce company policies, operational procedures, and administrative protocols., • Handle customer feedback and resolve issues efficiently and professionally., • Maintain equipment, facilities, and overall store presentation to high standards., • Build and maintain strong relationships with suppliers, vendors, and customers., • Keep up to date with market trends, customer preferences, and best practices in the café industry., • Support team development through coaching, performance reviews, and career progression planning., • Manage employee relations matters professionally, addressing queries and concerns fairly and in collaboration with HR., • Collaborate with cross-functional teams including HR, Finance, and Operations to ensure alignment and smooth running of business functions. Requirements • Minimum 2 years of experience as a Café Store Manager, General Manager, or similar leadership role., • Strong hands-on management approach, with experience actively supporting day-to-day café operations., • Experience in high-standard service environments is preferred., • Coffee industry experience is a strong advantage., • Excellent customer service and conflict resolution skills., • Proven leadership ability with experience motivating and developing teams., • Understanding of HR practices, including performance management and staff engagement., • Knowledge of KPIs, labour costs, and basic financial reporting., • Strong business and financial awareness, with the ability to support forecasting and cost control., • Experience working closely with cross-functional teams, including HR, Finance, and Operations., • Excellent communication, organisational, and time management skills. Pay: £38,000.00 - £43,000.00 per year

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  • Group Finance Shared Services Manager
    Group Finance Shared Services Manager
    hace 19 horas
    Jornada completa
    London

    GROUP FINANCE SHARED SERVICES MANAGER – LONDON HQ This role will be based within our finance function and will lead the day-to-day operations of our shared services of accounts payable and accounts receivable across the group. Reporting to the VP of Finance, the Group Finance Shared Services Manager will be responsible for overseeing all transactional finance activities, ensuring compliance with business KPIs and providing the delivery of accurate, timely, and compliant financial information. The role will work closely with others to drive efficiency, standardisation, and continuous improvement across processes, while maintaining strong governance and adherence to local regulatory requirements. This role is based at our London Bridge office 5 days per week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead the Accounts Payable and Accounts Receivable teams (4 direct reports and c. 15 indirect reports) to deliver UK and European transactional processes, ensuring compliance with KPIs, local legislation and best practice. For Accounts Payable ensures accurate, timely processing of invoices and payments while maintaining strong controls, effective vendor relationships, and compliance with financial policies. For Accounts Receivable ensures accurate and timely billing of guests and partners, efficient collection of payments, proactive credit control, and clear reconciliation of revenue across all properties and channels. Oversee an appropriate control environment ensuring business processes are clearly defined and documented. Ensure the successful operation of key systems including ERP, PMS, POS and expense platform to support shared services processes. Enable the continuous improvement of the teams processes to deliver significant transactional process efficiency and automation. Deliver adhoc and month end tasks such as approvals, reconciliations, journal signoffs and oversight of period-end close. This includes oversight of bad debt provisions and recurring accruals. Provide guidance and coaching to the team to enable business success. Lead the team through change. Provide Shared Service representation and insight for business wide projects and lead the execution of new business and regulatory requirements, e.g. European e-invoicing or integrating new software with Locke’s Finance system (Netsuite). Be the point of contact and escalation for key internal and external stakeholders. THE FIRE YOU CARRY Experience of leading day-to-day transactional finance procedures and management. Be curious to solve problems and stop them recurring Be data led in problem solving Strong business acumen and problem-solving ability. Autonomous and adaptable, ability to organise and prioritise multiple tasks and deadlines. Excellent attention to detail and an organised logical approach is essential. Ability to build strong relationships with other functions in the business to enable the successful delivery of business processes. YOUR PROVEN TRACK Strong financial understanding. Preferred qualified accountant - ACA/ACCA/CIMA qualified (or equivalent) MS Office literate, with advanced excel skills. Good examples of problem-solving including working with systems to deliver improvements. Excellent written and verbal communication. Proven success managing external stakeholder relationships. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    Inscripción fácil
  • IT Support Analyst
    IT Support Analyst
    hace 21 días
    £32000–£35000 anual
    Jornada completa
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • Head Chef
    Head Chef
    hace 24 días
    £45000–£50000 anual
    Jornada completa
    London

    Head Chef – PYRÁ (Queen’s Park, London) PYRÁ is a neighbourhood modern European restaurant rooted in Spanish and Greek Mediterranean flavours, offering all-day dining, a curated wine list and an active events programme. With 40% of revenue generated through events—including weddings, private dining and standing canapé/bowl-food receptions—we are expanding our culinary leadership team and looking to develop the menus. Role Overview: We are seeking an experienced and creative Head Chef to lead the kitchen at PYRÁ. The ideal candidate has a strong background in Spanish and/or Greek cuisine, combines traditional techniques with a modern approach and can confidently deliver both restaurant service and high-volume, high-quality event catering. The Head Chef will be responsible for all aspects of kitchen operations, menu development, costing, team leadership and ensuring consistent quality across à la carte dining and a diverse range of events. Key Responsibilities: Culinary Leadership. Lead the creation and execution of PYRÁ’s menu, highlighting Spanish and Greek influences. Develop seasonal menus for lunch, dinner, brunch and private events. Ensure exceptional quality, consistency and presentation across all dishes. Events & Catering: Design and execute culinary offerings for weddings, corporate events, private dinners, standing events, canapé receptions and bowl-food service. Work with the events team to tailor menus, tastings and service flow for each event style. Plan logistics and production for high-volume events while maintaining PYRÁ’s premium standards. Kitchen Operations: Manage daily kitchen operations including prep schedules, stock control, food safety and compliance. Oversee ordering, vendor relationships and cost control to achieve strong GP targets and minimise waste. Maintain a clean, organised and efficient kitchen in line with EHO standards. Team Management: Recruit, train and develop a high-performing kitchen team. Create a positive culture built on collaboration, consistency and pride. Manage rota planning, labour cost control and staff performance. Collaboration: Work closely with the owner, GM and events team to ensure seamless service between kitchen and front of house. Participate in menu planning, promotions, tastings and new concept development. Required Experience: Minimum 5 years’ experience in senior kitchen roles, with at least 2 as Head Chef or above. Strong background in Spanish and/or Greek cuisine—with a passion for Mediterranean produce, flavours and techniques. Proven ability to execute both restaurant à la carte service and event catering simultaneously, including: Weddings/Canapé receptions/Bowl food/Corporate events/Private dining Experience creating menus and costing dishes to deliver healthy margins. Strong leadership and people management skills. Excellent organisational skills and ability to perform under pressure. Knowledge of modern food safety and allergen standards.

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  • Bar / Restaurant Supervisor
    Bar / Restaurant Supervisor
    hace 1 mes
    £2800–£3330 mensual
    Jornada completa
    London

    As a restaurant supervisor, you'll have responsibility for the restaurant's performance, quality standards, and health and safety, as well as customer satisfaction. My managers aim to be skilled and developing in team leadership, conflict resolution, scheduling, and developing food safety standards. You will have a proven ability to support and efficient service, enhance guest satisfaction, and foster a positive work environment while achieving operational goals consistently. This is key. Responsibilities: Staff Leadership: Delegate tasks and conduct daily restaurant checks. Key responsibility: Ensure the locking up and opening of the restaurant safely. Customer Service: Interact with guests, gauge satisfaction, and resolve complaints professionally. Ensure all service standards are consistently met. Operational Oversight: Monitor food preparation and presentation to guarantee it meets regulatory hygiene and food safety standards. Inventory & Administration: Track stock levels of food, beverages, and cleaning supplies, and assist with vendor management and ordering. Financial Duties: Assist management in meeting quarterly budgets, reducing operational costs, and monitoring Point-of-Sale (POS) transactions. Other requirements: Experience: Previous experience as a supervisor, shift lead, or server in the hospitality or food service industry. Education: School diploma; a degree in Business Management, Hospitality, or Culinary Arts is often preferred. Skills: Excellent communication, conflict-resolution, and organizational skills. Proficiency with restaurant systems and scheduling software.

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  • Office manager/Admin
    Office manager/Admin
    hace 2 meses
    £35000 anual
    Jornada parcial
    Childs Hill, Barnet

    Job Title: Office & External Relations Administrator Location: NW London Position Type: Part-Time (Monday–Friday, TBC) About Us We are a dynamic and expanding property management and investment company based in NW London. We manage a diverse and expanding portfolio of residential and commercial properties. As the business continues to scale, we are seeking a highly organised and proactive individual to support office operations, external stakeholder coordination, and administrative functions across the Group. Role Overview The Office & External Relations Administrator plays a central role in ensuring the smooth operation of the office, supporting the CEO and coordinating with partners, suppliers, and external stakeholders across property and finance. The role requires strong organisation, clear communication, and the confidence to manage a broad range of responsibilities in a busy, growing business. Key Responsibilities Office Operations & Administration • Oversee daily office operations, ensuring an organised and professional work environment., • Prepare documents, maintain filing systems, and ensure administrative records are up to date., • Manage data entry, database maintenance, and reporting on property-related and internal records. • Monitor office supplies, technology, and general office upkeep. Executive & Team Support • Provide administrative support to the CEO, including diary management, meeting scheduling, and occasional PA tasks. • Support the wider team, including property managers and external finance contacts with administrative and compliance-related tasks. External Relations & Communication • Act as a key liaison for external vendors and other third parties., • Handle incoming communications (phone, email, and post) professionally and efficiently., • Build and maintain strong working relationships with external property management and finance/accounting teams. • Process invoices, manage supplier communications, and maintain accurate financial records., • Coordinate with external accountants and finance partners to support smooth financial workflows. Property & Compliance Coordination • Assist, where necessary, with coordinating project work, and tracking follow-up actions., • Support the creation and maintenance of organised processes, tracking systems, and compliance-related documentation. • Maintain systems to ensure timely completion of property and administrative tasks. Skills & Qualifications • Proven office administration experience: property-related sector experience is helpful but not essential. • Excellent organisational and multitasking abilities, with strong attention to detail., • Clear and confident written and verbal communication skills., • Proficiency in Microsoft Office; ability to learn new software quickly., • Ability to work independently while contributing effectively to a small team., • Confident liaising with external suppliers, contractors, or professional service partners., • Basic finance or bookkeeping knowledge is desirable but not essential. Hours • Part-Time: (Monday–Friday, TBC) Benefits • Competitive salary based on experience, • Opportunities for career development within a growing organisation, • Supportive, collaborative, and stable work environment

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