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Head of IT \n Location: Cambridge \n Salary: £55-60k \n Contract: Full-time, permanent \n \n We are looking for an experienced Head of IT to lead the operational management, technical development and ongoing improvement of IT services within a busy environment. \n \n This is a senior, hands-on leadership role, responsible for ensuring that IT infrastructure, systems, support services and technical processes are secure, resilient, well documented and aligned with organisational priorities. The role will suit someone who can combine strong technical expertise with team leadership, service improvement, project planning and clear communication with senior stakeholders. \n \n You will lead the IT Services team day to day, provide senior technical guidance across core infrastructure and security, and ensure reliable support for staff and wider stakeholders. \n \n Key responsibilities \n\n • Lead the day-to-day operation of IT Services, ensuring support is effective, timely, customer-focused and aligned with organisational needs.\n, • Manage, support and develop the IT Services team, including workload planning, regular team meetings, coaching, and performance reviews.\n, • Provide senior technical leadership across networking, virtualisation, Wi-Fi, servers, storage, Microsoft 365, endpoint management and related systems.\n, • Act as the senior technical lead for IT infrastructure, cyber security controls, service resilience, business continuity and disaster recovery.\n, • Maintain IT risk registers, audits, risk assessments and service reviews to identify weaknesses and strengthen systems, processes and controls.\n, • Ensure technical procedures, operating processes, support arrangements and key systems are clearly documented and kept up to date.\n, • Oversee routine maintenance activities including backups, updates, patching, monitoring, access controls and user account management.\n, • Manage SQL server environments, upgrades, access controls and backup arrangements.\n, • Contribute technical expertise to wider projects, ensuring IT implications, risks, dependencies and resourcing are understood early.\n, • Translate technical issues into clear, accessible advice for senior leaders, including options, costs, benefits, risks and recommendations.\n, • Lead IT budget planning, lifecycle replacement planning, capital bids, supplier relationships and contract management.\n, • Develop and maintain a medium-term technical roadmap covering infrastructure, systems, security improvements, lifecycle replacement and service development.\n, • Oversee hardware, software, network systems, Active Directory, group policy, device management and departmental software deployment.\n, • Manage internal penetration testing activity and ensure follow-up on identified vulnerabilities.\n, • Support access control systems, including maintenance, permissions, troubleshooting, reporting and security monitoring.\n, • Keep up to date with emerging technologies, infrastructure developments, cyber risks.\n, • Identify opportunities to use AI-enabled technologies to improve operational efficiency, service delivery and security.\n\n \n Skills and experience required \n\n • Experience leading or supervising an IT team.\n, • Strong hands-on technical background across IT infrastructure and support services.\n, • Experience designing, installing and configuring networks, including switches and firewalls.\n, • Virtual server experience, ideally Hyper-V.\n, • Strong knowledge of Microsoft desktop and server technologies, including Active Directory, DNS, DHCP, Exchange, clustering and failover.\n, • Strong networking knowledge, including IP addressing, VLANs, routing, failover technologies, ACLs and core protocols such as TCP, UDP, HTTPS, SSL and TLS.\n, • Good understanding of cyber security methods, controls and best practice.\n, • Experience with firewalls, high availability, wireless technologies, backup systems and monitoring tools.\n, • Strong Microsoft 365, SharePoint and OneDrive knowledge.\n, • Ability to create clear documentation, audit trails, procedures and technical records.\n\n \n Desirable experience \n\n • Professional IT certifications such as Microsoft, Cisco, HPE or equivalent.\n, • Experience with AI-enabled technologies.\n, • Knowledge of Apple systems, IP telephony, SAN/NAS, PowerShell, scripting, mobile device management, SIEM, Syslog or monitoring tools\n

Role: IT & AV Engineer \n Location: Cambridge \n Salary: £35,000 - £38,000 \n ?Profile \n The right candidate will play a key role in delivering information services and technology support to students, staff, fellows, and guests. You will need to possess strong IT and Audio-Visual skills, the ability to communicate well and offer customer-focused helpdesk support to users at all levels are essential. An ability to work as part of a team, as well as independently, is particularly important. \n The IT & AV Engineer will also support with the maintenance and upgrade of the College's IT Infrastructure. \n Key Responsibilities \n\n • To be the support contact for all general and technical IT and AV enquires. This includes troubleshooting, installing hardware/software, configuring new computer devices, training, and provision of documentation. The role holder will need to be able to deal with issues from the initial point of contact through to a satisfactory resolution.\n, • To perform daily checks of the student computer rooms, server rooms and AV facilities and take remedial action as necessary.\n, • To provide IT and AV support for all College meeting rooms facilities, including internal and external conferences and daily AV setups as required. Experience of hybrid meeting room solutions is particularly important.\n, • To assist with upgrading and maintaining the Colleges IT Infrastructure.\n\n Technical Skills \n\n • Microsoft Active Directory / Entra technologies.\n, • Microsoft M365 / Azure technologies\n, • Microsoft desktop and server operating systems\n, • Line of business applications (Microsoft Office etc.)\n, • Audio Visual equipment, room setup and troubleshooting.\n, • Camera Security system hardware and software.\n\n This is a great opportunity for a candidate to move into a more senior position and shoulder more responsibility. \n If this position is of interest, then please apply ASAP. \n \n \n Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. \n Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. \n Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Job Purpose As a Specialist IT, you will report to the Head of IT and serve as a key technical person for our Cambridge site, while providing essential support in managing our IT infrastructure and ensuring the smooth operation of our Microsoft 365 ecosystem in collaboration with the rest of the Team. Your role will encompass a diverse range of responsibilities, making this an exciting and dynamic opportunity for IT professionals who thrive in a collaborative and evolving environment. You will have a some focus on our ERP systems such as Veeva and/or SAP. Your profile Major Accountabilities: Microsoft Expertise: Leverage your strong knowledge of Microsoft Azure and Microsoft 365 tools, including but not limited to Intune, Autopilot, Defender, SharePoint, Teams, to optimize and secure our IT environment. Veeva & ERP Support: User and systems support for our Veeva and SAP products. Collaborate with business stakeholders to ensure these systems align with operational needs and compliance standards IT Support: Provide top-notch technical support to our employees both remote or onsite, troubleshooting issues and ensuring smooth IT experience for all. Deliver training to enhance adoption and efficiency. Assist with onboarding and offboarding of users and devices, ensuring smooth transitions and access control. Infrastructure Management: Assist in the management, implementation and maintenance of our IT infrastructure, including servers, networks and cloud-based systems. Security and Compliance: You will have a very strong security mindset and will collaborate to implement and monitor with security measures to protect our sensitive data and ensure compliance with industry standards. Collaboration: Facilitate collaboration among teams by proposing new solutions and optimizing tools like Microsoft Teams, SharePoint, Zoom, etc. Project Participation: Contribute with your expertise to IT projects aimed at enhancing our technology capabilities and efficiency. Document technical solutions and contribute to the IT knowledge base to support continuous improvement and team learning. Adaptability: In the early stages of our IT department’s growth, be prepared to wear multiple hats and assist with various IT-related tasks and challenges as needed. Job Requirements: • Education: Bachelor’s degree in Information Technology, Computer Science or a related field or proven experience., • Good knowledge of Veeva products or SAP products is a plus., • Strong proficiency in Microsoft 365 tools and services., • Proven experience in IT system administration and support., • Excellent problem-solving and communication skills., • Ability to work collaboratively in a fast-paced, dynamic environment. Work Location: • 2 to 3 days a week in our brand new Cambridge Office. Why us? An exciting job opportunity awaits you! MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team. What we offer: Learning Environment: An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment. Impactful Work: Contribute to groundbreaking projects that have the potential to transform global healthcare. Flexibility and Balance: Work remotely/hybrid, enjoying a healthy work-life balance while making meaningful contributions to our team. Career Growth: A clear path for career progression, with the chance to take on more responsibilities as you develop your skills. About us MoonLake Immunotherapeutics is a clinical-stage biopharmaceutical company unlocking the potential of sonelokimab, a novel investigational Nanobody® for the treatment of the inflammatory disease, to revolutionize outcomes for patients. We continue to make significant progress in our Global Clinical Development Programs. The company’s focus is on inflammatory diseases with a major unmet need, including hidradenitis suppurativa and psoriatic arthritis – conditions affecting millions of people worldwide with a large need for improved treatment options. MoonLake was founded in 2021 and is headquarted in Zug, with hubs in Cambridge & Porto. Further information is available at _

We’re recruiting for an experienced Electronic Design Engineer to join an electronics company based in Littlehampton. The ideal candidate will have previous experience of working as a Design Engineer, managing projects and deal with the concept through to production. You must have a Bachelor’s degree or equivalent in Electronic Engineering or related field. This is a great opportunity for a candidate that wants to develop and grow within a business as the company is growing at a very fast pace. As an Electronic Design Engineer, your key responsibilities will include: • Designing and developing electronics devices, systems and circuits, • Creating and reviewing design specs and technical documentation, • Working with other departments to define project deliverables and requirements, • Troubleshooting and resolving design and technical issues, • Ensuring all designs comply with relevant safety regulations Requirements: • Bachelors degree or equivalent in Electronic Engineering or similar, • Previous experience working as a Design Engineer, • Strong communication skills both written and verbally, • Proficiency in using design software such as, Eagle, Altium or similar Benefits: • 20 days annual leave + bank holidays + closed over the Christmas period, • Free onsite parking, • Work from home 1x a week, • Yearly bonus scheme This is a full time permanent position working Monday to Thursday 9am to 5:30pm with a 3pm finish on Friday’s. The role is based in Littlehampton. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.

Job Title: Field Service Engineer Industry: Machinery Manufacturing (CNC Machinery) Salary: Up to £45,000 base salary, Overtime and company bonus also available Package: Overtime, Company bonus, Car, Expenses, Progression within a market leader Location: Within 1hr of Telford – nationwide travel Company Overview: This business is a global leader in the manufacturing, commission, service, and maintenance of CNC Machines, although mainly specialising in 5 axis. They serve industries such as Aerospace, Automotive, Woodworking, Sheet Metal, and Composites. This is an excellent opportunity for an experienced CNC Service Engineer to work and progress for a true market leader. Role & Responsibilities: • Provide field-based service support for CNC machining centres, primarily working independently with occasional team collaboration., • Adapt to a varied and dynamic workload in a permanent, stable role, • Routine maintenance and servicing of CNC machines, predominantly 5-Axis, • Mechanical and electrical repairs, • Root cause analysis, fault finding, and troubleshooting About You/Required Experience • Proven field service experience in 5-axis CNC milling and routing machines, • An understanding of 5-axis programming for milling, routing, drilling, and trimming applications, • Knowledge of Step 7 PLC Setting, • Some experience of CAD/CAM programming would be a plus, • Please note, this is not a Programmer or Operator role, this is for a Field Service Engineer to install, maintain, and service the machines

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the Central region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. Key Responsibilities: IT Support for Stores: • Provide on-site and remote IT support to retail stores within the assigned geographical area., • Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment., • Conduct proactive maintenance on a scheduled basis to minimise long term issues, • Work with the IT Operations Manager to identify support trends and failures., • Ensure minimal disruption to store operations by responding promptly to support requests and incidents., • When needed, work with the IT Operations Manager to cover other regions or assist during peak periods. Store Projects: • Assist with IT-related aspects of store refurbishments, closures and new store openings as needed., • Setup and configure replacement or new IT systems when needed, • Work with the wider business to decommission IT equipment during store closures. Collaboration and Communication: • Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores., • Liaise with the wider IT team and external suppliers to resolve issues. Training and Guidance: • Provide training to store staff on the use of IT systems., • Create and distribute user guides and best practices to ensure staff are confident using IT systems. Travel and Flexibility: • Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support., • Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues., • Ability to work from home one/two days a week depending on the needs of the stores., • Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements. General Support duties: • Monitor and update the service desk solution., • Assist with wider IT support related tickets, • Use, amend and add to the Knowledge Base to improve wider knowledge and understanding., • Attend daily standup meetings to understand business and IT support priorities., • Collaborate with external support partners for escalated technical issues., • Report to the IT Operations Manager, providing updates on system status and projects. The Candidate: • IT Support Experience: Proven experience in IT support, preferably in a retail environment., • Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software., • Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively., • Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff., • Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities., • Independence & Flexibility: Willingness to travel and work independently in a field-based role., • Driving & Mobility: Full UK driving license required. If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland.

Provide pre-sales support for our rapidly-growing sales team. You will be responsible for helping develop solutions for identified prospects, helping the marketing team with technical content and insight (blog posts, articles, etc), and being a technical resource for the sales organisation as a whole. • Pre-Sales Responsibilities, • Partner with Account Executives to drive complex, multi stakeholder deals, • Provide technical expertise on Cloudinary’s product offering, consult to prescribe solutions design and determine solution fit, • Adapt Cloudinary’s technology to meet customer’s business case (Demo, POC, documentation), • Create relationships with key decision makers and serve as external technical spokesperson. Be the trusted advisor and provide world class customer service while serving as the technical spokesperson for Cloudinary, • Collaborate cross functionally with Product, Marketing, and Sales to identify compelling Cloudinary use cases, influence product roadmap and technical content and best practices., • Post-Sales Responsibilities, • Work with the Account Management team to ensure handoff is executed smoothly as prospect transitions into a customer., • Must be Fluent in German, • At least 5 years experience in Presales as a customer-facing technical role, • Experience with Digital Asset Management, Video Streaming strategies or Website Performance Optimization., • Principle knowledge of website construction, including HTML, JavaScript and CSS, understanding of OS and browser distinctions and how third-party software and plugins work with browsers, website troubleshooting and use of browser developer tools., • Familiarity with network infrastructure - CDN, Cloud Storage, Cloud Applications, APIs and how it all fits together., • Experience with Martech and Adtech is a plus., • Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment., • Bachelor’s degree, or equivalent, in related discipline. Science or Engineering degree preferred., • Ability to travel occasionally up to 20% (as required).#LI-BP1

VirtualResource (VR) is a boutique consultancy supporting companies to optimise their HR systems and Workday. We strive to be the go-to company that partners with businesses to optimise their HR technology landscape. Our people are our most important asset We recognise the need for a committed, skilled and loyal team and strive to create a working environment that is flexible, caring and considerate of all needs. We attract the best people and reward them appropriately Staff development and upskilling are core to what we do What is the role about? We are seeking an experienced Workday Consultant with strong Recruitment expertise to join our team. In this role, you will work closely with clients to design, configure, and optimise their Workday Recruitment solution. You will play a key part in delivering end-to-end Workday Recruitment implementations as well as supporting clients with enhancements and ongoing improvements. Responsibilities will include: Leading and supporting Workday Recruitment configuration and implementation projects. Partnering with clients to gather requirements, design solutions, and provide best practice recommendations. Performing system configuration, testing, and troubleshooting. Delivering knowledge transfer and training to client teams. Supporting change management and adoption activities to ensure long-term success. Acting as a trusted advisor, providing ongoing expertise in Workday Recruitment capabilities. Only experienced Workday consultants to apply please. As a VR consultant, you will have the flexibility to manage your own day, as long as you meet your set objectives and client demands. Often your team will be a mix of on-site and remote based members who will connect using IM, video calls and an online ticketing system. Good communication skills and time management is essential for this role. What skills are we looking for? Our roles are remotely based (even pre-Covid), meaning you will be working from your home office, connecting with your client and team on a daily basis. To be successful in this type of environment, you will need to have the ability to communicate effectively (in English) with cross-functional teams, explain complex concepts in easy, understandable terms, align HR / business knowledge with Workday functionality, and proactively drive process improvements. You will need to be comfortable with video calls and be proactive in keeping communication channels open with your client and team. Must have Skills Required Minimum 5 years’ hands-on experience with Workday Recruitment configuration Proven track record in delivering Workday implementation projects. Strong attention to detail, with the ability to step back and see the bigger picture. Pragmatic problem-solving skills and a solutions-oriented mindset. Excellent planning, interpersonal, and time management skills, with proven ability to follow through on commitments. Fluency in English (spoken, written, and read). Workday certification highly advantageous Other Qualifications/Skills that will be beneficial but not mandatory Broader exposure to Workday HCM, Core HR, or related modules beyond Recruitment. Understanding of HR processes across the employee lifecycle (e.g., talent acquisition, onboarding, workforce planning). Experience with reporting, analytics, or Workday dashboards. Background in HR technology, HRIS, or SaaS application consulting. Strong stakeholder engagement skills, with the ability to translate technical solutions into business outcomes. As this is a remote role, you can be based anywhere in the EU, UK or South African region, so long as you are authorised to work without the need for visa sponsorship now or in the future. Your application has been successfully submitted! _

As a Perl Developer you'll be responsible for writing and maintaining Perl code, troubleshooting issues in production systems, and developing new functionality. You'll also support system integrations and work closely with internal stakeholders to ensure technical delivery aligns with business needs. Key Responsibilities: • Write, maintain, and enhance Perl-based web and backend applications., • Support business-critical legacy systems and progressively contribute to modernisation plans., • Develop new features and integrations with third-party platforms or internal tools., • Troubleshoot and resolve application bugs and performance issues., • Collaborate with web designers, software developers, and business stakeholders., • Participate in code reviews, ensuring quality and maintainability., • Write and maintain technical documentation for internal systems and APIs., • Contribute to deployment processes and version control using Git and/or Azure DevOps. Skills & Experience: • Strong experience with LAMP stack (Linux, Apache, MySQL, Perl), • Proficient in Perl development and maintaining legacy systems, • Familiar with HTML, CSS, JavaScript, and RESTful APIs This is a full-time, permanent position, offering a starting salary of circa £65,000 and a remote working model. Apply now or email Please Note: You must be a resident of the UK to apply for this role. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Senior PowerApps Developer £65,000 Fully Remote (UK-based candidates only) About Us We are a dynamic and innovative company, leveraging cutting-edge Microsoft technologies to deliver transformative business solutions. Join our team to shape the future of digital transformation in a supportive, remote-first environment. The Role We’re seeking a skilled Senior PowerApps Developer to design, develop, and deploy business applications using Microsoft PowerApps and the Power Platform. You’ll collaborate with stakeholders to deliver user-friendly, scalable solutions that drive efficiency and innovation. Key Responsibilities • Develop and customise PowerApps (Canvas and Model-Driven) to meet complex business requirements., • Integrate PowerApps with Microsoft Dataverse, SharePoint, and other data sources., • Build advanced automated workflows using Power Automate., • Collaborate with cross-functional teams to gather requirements and ensure seamless deployment., • Provide technical support, troubleshooting, and optimisation for PowerApps solutions., • Stay updated on Power Platform advancements to implement best practices. Essential Skills & Experience • Proven experience developing PowerApps (Canvas and Model-Driven)., • Strong knowledge of Power Automate, Dataverse, and Microsoft 365 ecosystem., • Proficiency in Power Fx, JavaScript, and API integrations., • Ability to translate business requirements into technical solutions., • Excellent problem-solving skills and attention to detail., • Strong communication skills for remote collaboration. Desirable • Microsoft Power Platform certifications (e.g., PL-200, PL-400)., • Experience with Azure services or Dynamics 365., • Background in Agile/Scrum methodologies. Why Join Us? • Competitive salary of £65,000., • Bonus, • Fully remote work with flexible hours., • Opportunities for professional development and certifications., • Collaborative and inclusive team culture., • Generous benefits package (pension, health, and more). How to Apply Please click APPLY NOW for immeidate consideration. Please include examples of PowerApps projects or a portfolio if available. Applicants must have the right to work in the UK.

Our Mission At Vertical Aerospace, we are pioneering the way for electric aviation. The VX4, our eVTOL (electric, vertical, take-off and landing), 'zero emissions' aircraft will set a new safety standard for how we will navigate the sky. We won't realise our mission following the same legacy processes and traditions our predecessors followed; instead, we want to 'redefine' aerospace best practices. We are growing quickly from a prototype business to a scaling SME, and the next few years will be critical to our success and delivering on our ambitious goals of having the VX4 in service by 2030. What to Expect As a Senior Structural Test Analysis Engineer, you will join our expanding Test Team as our novel aircraft development programme advances. Your role will be pivotal in delivering critical data through component, sub-system, and full-scale tests to support design development and certification. A typical day could involve leading complex structural test rig projects for prototype and certification testing, developing test assets from conception to operation, or mentoring junior engineers while driving innovation in instrumentation and test monitoring. You'll operate across our Bristol office, Kemble Test Facility, and with flexibility for home working when appropriate. What You'll Do You will plan and execute structural test campaigns, including development and certification activities for our VX4 aircraft programme. You will lead integration and operation of advanced DAQ and control systems, with particular focus on MTS and LabVIEW platforms. You will design and review instrumentation strategies including strain gauge placement, rosette configurations, and ensure understanding of signal conditioning principles. You will ensure precise load measurement practices with deep understanding of load cells, calibration, and behaviour under varying test conditions. You will lead rig commissioning, safety reviews, and test result interpretation to support design development and certification requirements. You will build collaborative relationships across Structures, Design, and Systems teams to define test needs and drive planning and delivery of rigorous structural tests. You will oversee rig design, instrumentation plans, calibration procedures, and DAQ setup from component-level coupons to full-vehicle trials. You will manage test execution and data validation, ensuring traceability for certification and proactively improving processes for data quality, test repeatability, and system monitoring. You will train and support junior engineers and technicians in instrumentation and test methodology. What You'll Bring Degree in Mechanical / Aerospace Engineering (Master's level preferred). 10+ years experience in aerospace test engineering or equivalent structural test environment. Advanced knowledge of DAQ and control systems, ideally MTS, LabVIEW, and similar platforms. Proven experience with instrumentation setup, including strain gauge application, wiring best practices, bonding techniques, and troubleshooting. Understanding of load cell behaviours, sensitivity, hysteresis, and calibration principles. Strong analytical skills, with ability to lead monitoring setups for real-time test safety and signal integrity. Hands-on experience in both developmental and certification test programmes. Strong written and verbal communication skills, including technical report writing. Capable of working cross-functionally and managing multiple priorities effectively. Desired Proven leadership in delivering structural test activities in a certification context (EASA/FAA). Familiarity with strain gauge rosette analysis, Wheatstone bridge configurations, and noise mitigation techniques. Knowledge of calibration traceability and uncertainty calculations. Practical familiarity with mechanical assembly of test rigs and prototype structures. Experience with data post-processing tools (e.g., nCode, MATLAB). Working knowledge of 3D CAD (Catia V5 or 3DEXPERIENCE preferred). What can you expect from us? We're on a mission. Where others see limits, we see opportunity, and we work at pace. Working at Vertical isn't your average role but for those seeking a challenge, a flexible, supportive organisation and an incredible team; working here is an opportunity to do the best work of your career. Our approach promotes ingenuity and courage, while our environment builds success through diligence in safety and being open in the way we work. The only way we're going to assure the next chapter of aviation history is by working as a team, relentlessly, towards our goal. Our benefits Our people matter - we're not going anywhere without them. Which is why our company benefits go beyond the essentials. 26 days holiday, plus bank holiday 5 extra days per year to buy (or sell) 5 extra days holiday when you get married or enter a civil partnership Additional 4% of your salary to spend on extra benefits Award-winning digital health and wellbeing service (Help@Hand) Company performance based bonus - rewarding company and individual performance Company Share Scheme - open to every Vertical employee Company Pension Scheme - 5% and we match it Breakfast on us, every day We may just be the hardest job you've ever had, but we're confident it will be the most rewarding. Join the team today and help us shape the future of Advanced Air Mobility. Disclaimer Statement We encourage you to apply even if you may not have all the experience listed in the advert. We recognise that talent comes in various forms and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone. As part of our desire to review and make our processes fair, we may ask you questions related to these aspects during the application process. For more information on how we will use your data, see our Legal section.

Job: Senior Project IT Engineer Location: Remote, with client visits across West and South Yorkshire Salary: £30,000 to £45,000 depending on experience Contract: Full-time. Permanent The Senior Project IT Engineer is a client-focused technical leader who takes ownership of IT delivery across a designated group of customers. This includes designing and implementing infrastructure projects, providing high-level support, and building long-term relationships through reliable, solution-led service. In this role, you’ll work closely with clients across sectors, including education, to understand their needs, plan future improvements, and deliver projects that align with their goals. You’ll act as both an escalation point and a proactive partner, combining deep technical knowledge with a strong customer focus. You’ll also support a small team, helping them stay aligned to project timelines, technical standards and the expectations of the client. The ideal candidate will have experience working in a managed service environment and be confident leading projects involving technologies such as Office 365, Windows Server, virtualisation platforms, networking and backups. You should be comfortable both working independently and collaborating closely with wider technical and leadership teams. Key responsibilities • Deliver end-to-end IT infrastructure projects for a defined group of clients., • Provide on-site and remote support as a senior escalation point., • Take ownership of the client relationship from a technical standpoint., • Assist in planning and design for future improvements to client environments., • Ensure accurate documentation and high technical standards are maintained., • Support and mentor junior engineers involved in shared delivery. Technical skills and experience, • Proven experience in an MSP or multi-client technical support role., • Strong knowledge of Windows Server, Active Directory, Office 365, Google, MDM, Cyber Security & Compliance, Migrations, Networking and Virtualisation., • Confident delivering technical projects independently., • Familiarity with backup platforms, patching, monitoring, and OS troubleshooting., • Experience supporting education clients (desirable but not essential)., • Proven track record of becoming the main technical lead for customers., • Full UK driving licence and willingness to travel to client sites. What’s on offer, • £30,000 to £45,000 depending on experience., • Flexible, remote-first role with field-based responsibility., • Support for training, certification and long-term progression., • A trusted and respected position in a team that values professionalism and quality of service., • Benefits including health cover, birthday leave, employee assistance programme and regular socials. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. Keywords: Senior IT Engineer, Project Engineer, Infrastructure Engineer, MSP jobs, Office 365 migration, Windows Server, Networking jobs, Cyber Security, Remote IT jobs, Field Engineer Yorkshire, Virtualisation, Active Directory, IT Projects, Technical Lead, IT Support Engineer, MDM, Backup Solutions, Education IT Support, Managed Services.

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. • Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction., • Provide project leadership for customers' major FireMon programs., • Collaborate cross-functionally with FireMon teams—including Support, R&D, Product Management, and Sales—to address customer needs and deliver high-impact outcomes., • Management, and Sales, on customers' technical issues and projects., • Maintain current functional and technical knowledge of the FireMon product line., • Provide hands-on support to customers for system health checks, user and device management, troubleshooting, upgrades, and monitoring activities., • Manage multiple customer engagements, balancing priorities and driving resolution across requests., • Share insights and constructive feedback with internal teams to help improve products and customer experiences., • Document best practices in developing and deploying FireMon solutions in the customers' environments., • Be a technical resource for "best practice" and other customer questions, identifying alternate technical solutions to customers' business problems., • Partner with account teams to manage expectations and provide a clear view of customer progress and health throughout their lifecycle., • Commit to continuous learning by maintaining relevant certifications and gaining new ones each year., • Bachelor’s Degree in Computer Science, Information Technology, or another related field., • 5+ years of experience in roles such as technical project management, technical account management, professional services, or similar customer-facing technical roles., • Three or more years of experience managing or architecting complex network infrastructures. This includes the architecture, design, implementation, troubleshooting, and ongoing support of router/switch-based and software-defined virtual networks., • Experience in client-server applications, Unix/Linux system administration, or software development. Experience includes debugging and troubleshooting, upgrading software, and applying security patches., • At least one active technical certification (e.g., CCNA or equivalent), with a willingness to pursue additional certifications annually as part of your professional growth., • Understanding of modern software development methodologies, including infrastructure design and architecture best practices., • Proven success in customer-facing roles—especially in implementation, or support settings—where communication and relationship-building were key., • Strong analytical and problem-solving skills, with the ability to balance technical detail and customer impact., • Excellent organizational skills, with the ability to prioritize and manage multiple customer needs at once., • Effective communicator with the ability to engage stakeholders across various roles—from hands-on technical teams to mid-level managers and senior IT leadership (CISO/CIO/CTO level) in enterprise environments.What it Takes to be Part of the FireMon Team FireMon provides persistent network security for hybrid environments through a powerful fusion of real-time asset visibility, continuous compliance, and automation. Since creating the first-ever network security policy management solution, FireMon has delivered command and control over complex network security infrastructures for more than 1,700 customers. Our customers have unique and complex security problems that are difficult to solve. This doesn’t intimidate us, it inspires us. It pushes us to be more creative and find solutions to ensure their success. If this sounds like a movement you'd be interested in joining, we invite you to apply today. FireMon provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

An opportunity has arisen for a UPS Engineer to join is a specialist power solutions provider, delivering installation, servicing and maintenance of critical backup systems across a range of industries throughout the UK. As a UPS Engineer, you will be responsible for installing, maintaining and fault-finding on UPS systems across client sites, primarily in southern and central England. Location: Ideal candidates will be based anywhere between Oxford and the South of England, including counties such as Oxfordshire, Berkshire, Buckinghamshire, Hampshire, Surrey, West Sussex, East Sussex, Kent, Greater London, Wiltshire, Gloucestershire, Somerset, Middlesex You will be responsible for: • Attending client sites to carry out service, repair and fault diagnosis on UPS systems and associated equipment, • Supporting installations and commissioning of UPS and battery systems, • Performing battery impedance tests and replacements, • Conducting load bank testing, site surveys and standby power inspections, • Providing breakdown support and troubleshooting for critical electrical systems, • Supervising subcontractors and apprentices during on-site works, • Assisting the project and sales teams with technical input and resource estimates, • Documenting electrical test results and compliance paperwork What we are looking for: • Previously worked as a UPS Engineer, Field Service Engineer, Power Systems Engineer, Electrical Engineer, Critical Power Engineer, Uninterruptible Power Supply Engineer, Battery Systems Engineer, Service & Maintenance Engineer, Electrical Field Engineer, UPS Installation Engineer, Backup Power Engineer, Site Service Engineer, Commissioning Engineer, Emergency Power Engineer, Power Electronics Engineer, Electrician, • Proven experience of servicing and installing Uninterruptible Power Supply (UPS) systems, • 18th Edition or equivalent electrical qualification, • Willingness to travel nationally and stay overnight where required (expenses covered), • Valid CSCS or ECS card, • Full UK Driving Licence What’s on offer: • Competitive salary, • Door-to-door pay, • Overtime opportunities, • Flexible start and finish times,, • 25 days annual leave plus Bank Holidays, • Company van and fuel expenses, • Pension scheme, • On-site parking, • Ongoing training and development This is a fantastic opportunity for a UPS engineer to join a growing team in a rewarding, field-based engineering role. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team? If this rings true and you're perhaps stifled in an office and your current employer only wants you on the phone and doesn't gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and providing expert-level guidance to junior support staff, assisting them with troubleshooting and problem-solving. But wil also have a can do attitude, helping out with 1st and 2nd tickets where needed to support the needs of the business. You will want to get out more, and the great thing with this role is that you will also travel to client sites to resolve technical issues that cannot be resolved remotely. This can include installing, configuring, and troubleshooting hardware, software, and network components, conducting system audits and providing comprehensive reports on IT environments. In addition you will assist clients with IT infrastructure upgrades, migrations and new system deployments, whilst also providing on-site training to clients as needed. If this is beyond your capability don't worry, you will get to learn on the job from their senior field support technician who will nurture this part of your role. In order to succeed in this role, you must be able to drive, be Microsoft Certified, have a friendly, outgoing nature and be competent at problem solving. This is a Monday to Friday position, normal office working hours with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from in order to build your career. Future progression opportunities will be available for candidates with the right attitude and work ethic. If this sounds good please send us your CV today. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Job Title: Sr. System Engineer Location: Aberdeen, UK Work Type: Hybrid Job Description: Develop and Maintain Azure Cloud Services in accordance with Security and Standards. Design architecture for sizing / scalability and performance; Remediate any availability, regulatory or performance-related operational deficiencies; Set up process, services and tools around Azure cloud Validate the environment to meet all security and compliance control L4 level of experience in Infrastructure and Operations L3 level years of experience in Cloud Architecture and Engineering services Strong communication and written skills Experience creating technical architecture documentation Experience in migrating Enterprise Applications Strong experience in managing Windows server environment Strong experience in deploying managing and upgrading AD / DHCP / DNS / SCCM environment Experience in troubleshooting AD / DHCP / DNS / SCCM issues Technical Skills requirement Overall 10-15 years of experience with minimum 2 years working in Azure Infrastructure Architect Good understanding of and experience in working on Microsoft Azure (IAAS) Deep understanding of IT Infrastructure and Networking Experience in working with products like ServiceNow, ELK, Azure Monitor etc. Design, Architect and Implement IaaS solutions on Azure using ARM templates and PowerShell scripts. Collaborate with internal and customers functional and technical teams to ensure Azure based solutions are appropriately architected, engineered, tested, & deployed. Knowledge of deploying Web Apps / designing Databases Hands on experience with Azure cloud native services Hands on experience with Azure container services Experience with Agile and DevOps concepts

Description Role Title: Senior Cloud Engineer (OpenStack Platform) Location: Remote, UK About Brightsolid Brightsolid is a leading provider of hybrid cloud and managed services, delivering secure, sovereign, AI-ready infrastructure platforms across the UK. Our next-generation cloud platform is built on an open, extensible architecture using Canonical’s OpenStack, enabling scalable, resilient, and multi-tenant cloud services for modern workloads including virtual machines, containers, bare metal and AI platforms. Role Overview The Senior Cloud Engineer is a senior technical role within the Cloud Engineering function, responsible for the design, implementation, and ongoing operation of Brightsolid’s large-scale OpenStack-based cloud platforms and associated storage systems. You will act as a technical leader within the team, ensuring that platforms are architected correctly for multi-tenant environments while supporting the ongoing evolution of the Brightsolid Cloud platform. This role represents a shift from traditional public cloud and VMware-based platforms towards open-source technologies, with a strong focus on OpenStack, Canonical tooling, and large-scale infrastructure engineering. Key Responsibilities • Technical Leadership, • Provide hands-on technical leadership across OpenStack-based cloud platforms, acting as a subject matter expert in cloud infrastructure and distributed systems., • Support the development of engineering standards, patterns, and reusable designs, while mentoring other engineers within the team., • Ensure solutions are designed to meet both customer and business requirements in multi-tenant environments., • Platform Engineering, • Design, implement, and manage Brightsolid’s OpenStack cloud platform, including compute, storage, and networking components., • Work across the full lifecycle of the platform, including build, deployment, optimisation, and scaling of services., • Ensure the platform remains highly available, resilient, and capable of supporting diverse workloads., • Storage and Data Platforms, • Design and support large-scale storage platforms underpinning the cloud environment, including high-performance and enterprise storage solutions., • Contribute to the architecture and operation of block, object, and distributed storage services, ensuring performance, durability, and scalability requirements are met., • Automation and Infrastructure as Code, • Drive the adoption of infrastructure-as-code and automation practices across the cloud platform., • Develop and maintain deployment tooling, orchestration templates, and automation pipelines to ensure consistent and repeatable platform delivery., • Support a continuous delivery approach for infrastructure services., • Operations and Service Reliability, • Support the ongoing operation of the Brightsolid cloud platform, including monitoring, troubleshooting, and resolution of complex issues., • Ensure platform compliance, patching, and lifecycle management activities are performed in line with operational standards., • Contribute to a high-availability, 24x7 service environment., • Technology Strategy and Innovation, • Contribute to the evolution of Brightsolid’s cloud platform, working closely with Cloud Engineering leadership and Product Management to enhance capabilities and introduce new technologies., • Support the ongoing transition to open-source platforms and ensure alignment with long-term strategic goals., • Collaboration and Stakeholder Engagement, • Work closely with Network Engineering, Security Operations, Product Management, and Customer Success teams to deliver integrated cloud services., • Engage with external partners including Canonical to support platform development, deployment, and optimisation. Requirements Key Skills and Experience Essential • Strong experience in a senior cloud engineering or infrastructure engineering role., • Demonstrated experience designing and operating large-scale cloud platforms or distributed systems., • Proven expertise in Linux-based systems and infrastructure. Strong understanding of infrastructure-as-code and automation principles., • Experience working in a managed service or service provider environment delivering high availability solutions. Desirable • Experience with OpenStack and associated technologies including compute, networking, and orchestration services., • Experience with distributed storage platforms and data services., • Familiarity with Canonical tooling and cloud deployment models., • Experience with automation frameworks such as Ansible, Terraform, or equivalent tooling. Experience supporting multi-tenant environments and large-scale infrastructure platforms. Behaviours and Attributes • Strong technical leadership with the ability to influence design and engineering decisions., • Collaborative approach with the ability to work across multiple technical domains., • Customer-focused mindset with a strong emphasis on service quality and reliability., • Ability to operate both strategically and at a detailed technical level., • Continuous improvement mindset aligned to modern engineering practices. This role is central to delivering Brightsolid’s next-generation cloud platform, focused on open-source technologies, platform sovereignty, and enabling customers to run modern, scalable workloads on a secure and high-performance infrastructure foundation. To apply for this role, please follow our online application process and submit a CV and cover letter. Closing date for applications: 29th July at 12:00noon Benefits

Waracle are looking for Dynamics 365 Developers (Inside IR35) for an exciting new 12-month initial contract joining our world-class digital technology consultancy and home to a diverse, smart, curious and ambitious community of specialists in technology-driven transformation. We work with ambitious clients to help them solve their biggest business and customer challenges. We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a fully remote UK-based Inside IR35 role, with occasional travel required on an ad-hoc basis as part of client requirements. The Role Waracle is looking for hands-on Dynamics 365 Developers to play a key role in delivering and improving a critical capability for one of our strategic client workstreams. This is an opportunity for someone who enjoys getting under the hood of complex systems—building new solutions, solving challenges, optimising performance, and taking true ownership of the platform. You’ll have a strong understanding of how data moves across connected systems and be passionate about making technology work smarter. From configuring workflows and shaping Dynamics 365 data models to delivering practical solutions that create measurable value, you’ll help drive continuous improvement across a business-critical environment. Key aspects of the role include: Supporting and enhancing a live, business-critical Dynamics 365 / Dataverse platform. Designing and configuring workflows, working with Dynamics 365 data structures, and delivering improvements that drive business value. Building and maintaining plugins, custom APIs, integrations, and model-driven applications. Taking ownership of data journeys across the ecosystem, from initial ingestion through to downstream systems. Investigating and resolving issues across CRM functionality, integrations, and data processes. Driving improvements in platform stability, performance, and long-term maintainability. Partnering with business users, product teams, data specialists, and integration teams to deliver effective solutions. Essential Requirements: Strong practical experience working with Dynamics 365 and Dataverse. Development expertise across C#/.NET, Dynamics plugins, JavaScript/TypeScript, and API integrations. Experience supporting complex platforms with multiple integrations and connected systems. A track record of enhancing and maintaining existing solutions, alongside building new functionality. Familiarity with Azure-based integrations, including Functions, Logic Apps, Service Bus, and API services. A strong understanding of data management concepts, including mapping, validation, troubleshooting, and end-to-end data flows. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation or age. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn’s log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. • Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption., • Conduct architectural reviews to define deployment strategies and identify integration opportunities., • Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes., • Travel to UK and international customer sites approximately 25% of the time., • Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes., • Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations., • Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment., • Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments., • Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows., • Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns., • Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour., • Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations., • Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture., • Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture., • Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting., • Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally., • Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn., • Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions., • Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements., • Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance., • Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential • 3–6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function., • Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred., • Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback., • Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs., • Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts., • Experience deploying or operating software in containerised environments (Docker, Kubernetes)., • Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level., • Based in the United Kingdom with the right to work in the UK. Highly Desirable • Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company., • Experience supporting customer renewal engagements from a technical perspective — building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations., • Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments., • Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices., • Exposure to machine learning or AI-driven security analytics platforms., • Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent., • Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn’s shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn’s most strategic accounts. What We Offer • Competitive salary commensurate with experience, • Unlimited holiday allowance, • Hybrid working model with flexibility around customer commitments, • Bi-annual career progression review, • Personal learning and development budget, • MacBook and all necessary tooling provided, • Enhanced pension scheme, • Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.

The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer. We are the UK’s largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike. About the Role: We are a rapidly expanding team within an IT department that supports over 4,000 staff. As we continue to grow, we are looking for a skilled Microsoft 365 Developer to join us as a senior team member. Hours: Monday to Friday – 37.5 Hours per week Employment Type: Permanent Salary: £35,000 - £45,000 Location: Remote (A full UK Driving Licence is essential, as some travel will be required) Responsibilities – but not limited to: • Develop, configure, and deploy custom solutions within Microsoft 365, including SharePoint, Teams, Power Apps, Power Automate, and related applications., • Design and manage integrations between Microsoft 365 applications and third party systems using REST APIs, Microsoft Graph API, and custom connectors., • Create and manage custom connectors within Power Automate and Power Apps to facilitate efficient data flow across multiple platforms., • Collaborate with stakeholders and the Business Excellence Team to understand business requirements, translating them into technical specifications and scalable solutions., • Maintain, troubleshoot, and optimize existing integrations to ensure security, reliability, and performance., • Build automated workflows and solutions that enhance productivity and streamline business operations., • Document all integration processes, customizations, and best practices for reference and training. Experience and qualifications required for the role: • Degree in Computer Science, Information Technology, or a related field (or equivalent experience)., • Proven experience (2+ years) as a Microsoft 365 Developer or a similar role focused on integrations., • In depth knowledge of Microsoft 365 applications (SharePoint, Teams, Power Apps, Power Automate) and services., • Extensive experience with API integrations, particularly Microsoft Graph API, REST APIs, and third party APIs., • Strong proficiency in Power Platform development, including Power Apps and Power Automate custom solutions., • Knowledge of Azure services (Logic Apps, Functions, and API Management) for advanced integration capabilities. Familiarity with JSON, XML, OAuth, and other web technologies relevant to API development., • Strong problem solving skills and a proactive approach to troubleshooting integration issues., • Excellent communication skills for collaborating with cross functional teams and stakeholders., • Strong documentation skills and attention to detail., • Full UK Driving Licence with own transport. Desirable • Mulesoft exposure or equivalent, • Dynamics 365 experience, • Powershell/Python scripting What you will get in return: In joining the Lanes Group, the UK’s largest independent provider we are committed to fostering a workplace culture that prioritises the well-being, growth, and safety of our employees. Through continuous training, professional development opportunities, and a supportive environment that values every individual's unique contribution, we empower our team to uphold the highest standards of integrity, collaboration, and inclusivity. What we offer: • 24 Days holiday plus Bank Holidays, • Pension, • Death in service

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 5+ years in a Technical Servcies role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP), • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

At Air Apps, we believe in thinking bigger and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018 and now with offices in both Lisbon and San Francisco we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management and change lives along the way. As a Quality Assurance Analyst, you will play an important role in ensuring the quality, reliability, and usability of our mobile and web applications. You will work closely with product managers, developers, and designers to validate features, identify issues, and help deliver smooth, high-performing user experiences. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. This role is ideal for someone who enjoys structured testing, clear documentation, and collaborating across teams to continuously improve product quality. Perform smoke testing and regression testing to validate new releases and feature updates. Execute manual test cases for web and mobile applications. Identify, document, and report bugs clearly and accurately. Support bug triage processes by collaborating with developers and product teams. Use test management tools such as TestRail, Zephyr, or Xray to manage and track test cases. Work with project management tools like Jira or Asana to log issues and monitor progress. Validate functionality across different browsers and mobile devices. Use basic browser developer tools to inspect elements, monitor requests, and support troubleshooting. Contribute to improving QA processes and documentation standards. Around 1–3+ years of experience in manual software testing or a similar QA role. Solid understanding of testing concepts such as smoke testing, regression testing, and structured bug reporting. Experience using at least one test management tool (e.g., TestRail, Zephyr, or Xray). Experience working with project management tools such as Jira or Asana. Exposure to testing across different browsers and mobile devices. Basic understanding of browser developer tools. Clear communication skills and attention to detail. Nice to Have: Familiarity with mobile and web application testing best practices. Experience executing detailed test cases and maintaining test documentation. Experience with bug reporting and participating in bug triage discussions. Basic familiarity with JSON structures and HTML. We encourage candidates who meet most, but not necessarily all, of the listed qualifications to apply. ● Apple hardware ecosystem for work. ● Annual Bonus ● Top-tier Health and Life Insurance for peace of mind. ● Transportation Budget to support your commute needs. ● Coverflex benefits package for meal allowances, well-being, and more. ● Air Conference - an opportunity to meet the team, collaborate, and grow together. ● Pension Fund to support your long-term financial planning. ● Urban Sports Club membership to keep you active. ● Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘Core’ team, which is part of the wider ‘Order Engineering’ group. The Core team owns key parts of Olo’s platform, including baskets, orders, checkout, promotions, capacity management, and the services that power ordering experiences at scale. We build and maintain the APIs, services, and tools that brands and partners rely on to create reliable, flexible, and high-performing digital ordering experiences. As a Senior Software Engineer on this growing team, you’ll play a key role in shaping the future of these systems. You’ll help guide technical decisions, improve platform reliability and scalability, contribute hands-on code, and mentor other engineers. This is an opportunity to have meaningful influence across a broad and business-critical area of the platform while helping evolve the architecture for the next stage of growth. On a management level, the team is led by a dedicated Engineering Manager who is based in Northern Ireland. Exhibit mastery of the ‘Core’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy. Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives. Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement. Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage. Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms. Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities. Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised. Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs. Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise. Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience. 8+ years of experience in software engineering. Expert Programming Skills: Advanced proficiency in C#/.Net, with experience in designing and implementing large-scale, complex systems. Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka). Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale. Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform. Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us: Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia. Position Overview: The Project Manager is the primary client interface for client implementations, from initial engagement to study closedown. Project Managers are responsible for managing projects through the software development lifecycle and through study maintenance while working collaboratively with teammates and maintaining exceptional client satisfaction. This position can be based remotely within UK • Independently lead projects of moderate to high complexity., • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction., • Build effective partnerships with other internal teams to move project through all phases of the development process., • Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks., • Act as subject matter expert on client clinical study protocol., • Manage ongoing reporting of project health and profitability to internal and external stakeholders., • Conduct end-user training., • Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary., • Bachelor's degree or equivalent preferred, or appropriate work experience., • 2-4 years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly., • 2-4 years’ experience in the life science industry, • Previous experience working in a fast-paced, entrepreneurial environment preferred., • Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms a big plus., • Familiarity using SQL a plus, • Strong attention to detail and quality-focus, • Strong customer service orientation, • Excellent organizational and time management skills, • Good communication skills, • Excellent organizational skills, • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals, • Able to work on multiple assignments with moderate supervision £45,000 - £50,000 a year Benefits: All job offers will be based on a candidate’s location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume. #LI-MT #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Qliksense Developer Certain Advantage are hiring for a Qliksense Developer based in London. This role is on an initial contract till the end of the year basis and is office based The company: We’re working with a business that’s on a strong growth trajectory, backed by ambitious plans. With a commitment to innovation and excellence, they are poised to make a significant impact in the industry. The role As a Senior Analytics engineer you are a subject matter expert, who designs & builds analytics solutions and mentors junior engineers. You are also the key person to convert the Vison and Data and Analytics Strategies into IT solutions and deliver them. • Design, build and implement POCs, prototypes and full-fledged UX solutions and strategies, • Communicate with key stakeholders to drive clarification of requirements and to promote UX designs and solutions, • Expert knowledge in QlikSense & Qlik Cloud Analytics to deliver complex, fast moving datasets to high value trading teams., • Support the design, e.g., by analysing user journeys and drive towards simplification and automation, • Enable high quality & compelling story telling through creation of strong, simple to understand data visualizations, • Document technical solution design and strategy documentation, • Run quality assessments of counterparts’ design, • Adhere to the organisations Release and Change process The individual: • Expert knowledge of authoring/troubleshooting SQL/Azure/Databricks queries, • Expert knowledge and application of general and tool specific connectivity, data modeling, source data procurement strategies (Database, import/cached), security configuration, performance tuning, usage of right visuals, layout optimization, mobility, scripting and integrating advanced analytics, • Knowledge of upcoming trends in tools and technology, • Gas/Power Trading knowledge - Short-term trading, physical assets trading (CCGT, Wind, Solar, Battery), • Risk - Modelling & understanding of risk & risk management., • Commodity Modelling - Energy (power, gas, environmental products) and meteorology., • Skilled at one of the following secondary visualization tools - (at least one of the following – (1) Power BI and Azure Analysis Services (AAS), (2) Spotfire, (3) SAP Analytics Cloud) Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

Location: London Start date: Immediate The role: We are looking for highly talented and driven software engineers who take pride in their work, to expand our Engineering team in London. Successful candidates will join a cross functional team including product managers and designers working closely with the rest of our business to deliver working code that solves real problems for both internal and external customers. You will take ownership of the services managed by your team, ensuring that their development aligns with the higher level AlphaSights Engineering strategy, while mentoring more junior Engineers. If you have a strong passion for solving problems with code, and want to work with exceptional colleagues in a high achievement environment, this role is a good fit for you. What you’ll do: • Design solutions: Define the best technical solutions to business problems, contributing to an architectural vision that will scale up to be the world's leading research platform., • Ship working code: We primarily work with React on the frontend and Kotlin microservices with Postgres on the backend, with some older services written in Ruby on Rails. We’ve always got an eye open to assess new technologies that might improve our stack., • Deploy and iterate: We release frequently to our customers, using CIrcleCI and Spinnaker for CI/CD, and quickly gather feedback in order to inform our next iteration., • Build your competency: You will learn quickly by building market-leading technology with experienced colleagues in a high performance environment. Engineers can also use our L&D budget to fast-track development of specific technical competencies., • Maintenance and troubleshooting: Carefully monitor our services, catching errors before users notice them, diagnosing the root cause and deploying fixes. Who you are: • You probably have a degree in a STEM subject, but we’re happy to work with people who perfected their craft via a different route., • Experience working at a similar level in a mature Engineering team, and looking to take your career to the next level. We’re looking for people who have incredible potential., • Technical expertise - deep technical expertise in frontend engineering, including designing, building, and maintaining complex, scalable frontend systems using modern frameworks (ideally React)., • Proven track record – You’ve made a demonstrable impact in your previous roles, standing out from your peers. Highly driven and proactive – you relentlessly and independently push through hurdles and drive towards excellent outcomes., • Highly driven and proactive – you relentlessly and independently push through hurdles and drive towards excellent outcomes., • Meticulous – you hold high standards and have an obsessive attention to detail. Learn more about our tech organization _! Don't worry if your experience or background doesn't match all of these areas, we believe a broad spectrum of experience provides great perspective on solving problems in new and innovative ways and we’d love to hear from you. AlphaSights is an equal opportunity employer.

Customer Support Representative Certain Advantage is hiring for a Customer Support Representative based in Reading. This role is on an initial 1-year contract basis and is hybrid The company: We’re working with a business that’s a global leader in communications, technology, and telematics solutions, providing connectivity, network infrastructure, and innovative digital services to businesses and consumers. In this role, you'll assist customers daily by troubleshooting hardware, installation, and mobile/web platform issues. You'll also keep them informed of progress via phone and email to ensure timely resolution and satisfaction. The role: • Become a technical expert of our SaaS platform and develop a deep understanding of the fleet management space, • Serve as Technical Customer Support professional dealing with technical matters related to SaaS (Software as a Service) fleet management products and solutions, • Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases with end-to-end accountability; this includes but is not limited to investigating & troubleshooting, analysing, finding resolution, validating, escalating and communicating with related stakeholders, • Actively work with other departments of the organisation as well as deal with customers and vendors on a daily basis, • Recognise the patterns for recurring issues and take necessary actions to achieve fastest possible resolution and assure the highest customer satisfaction level The individual: • Experience in a customer-facing role, • Experience with SaaS (Software as a Service) solutions is a plus, • Experience with CRM & ERP systems - Salesforce and SAP would be preferred, • Strong communication and listening skills, • Well-developed time management and prioritisation skills, • Structured “can-do” approach to open matters and tasks in a demanding environment, • Methodical and conscientious documentation skills, • Willingness to develop while identifying opportunities over self-reflection. Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the South region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. Key Responsibilities: IT Support for Stores: • Provide on-site and remote IT support to retail stores within the assigned geographical area., • Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment., • Conduct proactive maintenance on a scheduled basis to minimise long term issues, • Work with the IT Operations Manager to identify support trends and failures., • Ensure minimal disruption to store operations by responding promptly to support requests and incidents., • When needed, work with the IT Operations Manager to cover other regions or assist during peak periods. Store Projects: • Assist with IT-related aspects of store refurbishments, closures and new store openings as needed., • Setup and configure replacement or new IT systems when needed, • Work with the wider business to decommission IT equipment during store closures. Collaboration and Communication: • Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores., • Liaise with the wider IT team and external suppliers to resolve issues. Training and Guidance: • Provide training to store staff on the use of IT systems., • Create and distribute user guides and best practices to ensure staff are confident using IT systems. Travel and Flexibility: • Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support., • Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues., • Ability to work from home one/two days a week depending on the needs of the stores., • Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements. General Support duties: • Monitor and update the service desk solution., • Assist with wider IT support related tickets, • Use, amend and add to the Knowledge Base to improve wider knowledge and understanding., • Attend daily standup meetings to understand business and IT support priorities., • Collaborate with external support partners for escalated technical issues., • Report to the IT Operations Manager, providing updates on system status and projects. The Candidate: • IT Support Experience: Proven experience in IT support, preferably in a retail environment., • Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software., • Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively., • Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff., • Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities., • Independence & Flexibility: Willingness to travel and work independently in a field-based role., • Driving & Mobility: Full UK driving license required. If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland. American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer. We value the diversity of our team and encourage all qualified candidates to apply.

Job Title: IT - Technology Analyst Location: Belfast, UK Work mode: Hybrid, WFO 3 days/week Work type: Contract 1 year with possible extension based on performance Required Core Skills: System Admin with key skills - Storage : Dell Powermax, Vplex, Isilon, eNAS, Cisco/Brocade SAN switch Backup: EMC Data domain, Networker, ECS Operating Systems : VMWare and LINUX/RedHat. Job Description: Key tasks – Installations, Configurations, Migrations, Operational Support, patching, On-call support Monitoring components of Storage systems including volumes, LUNs, disk and logs. Should be responsible for complete Incident, Change Management, Problem Management and Capacity planning. Should be able to plan and execute Disaster recovery. Backup management and health checks Monitor backup jobs, schedules and relevant logs and ensure successful backups. Storage health checkup. Performance monitoring of the storage arrays through console. Controller mirroring configuration status from console. Troubleshooting.

Solutions Architect - Europe • Fantastic opportunity for an experienced Solutions Architect to work with enterprise customers across Europe., • Full-time, permanent role focused on solution design, technical delivery, and customer success., • Competitive salary (£62K - £80K) with equity (approx. 2,993-3,920 shares)., • Fully remote position - UK-based candidates preferred, ideally London or within commuting distance for on-site client visits., • Multiple hires planned - immediate availability or short notice period desirable. Who are the client? Our client is a rapidly scaling technology company that has achieved strong product-market fit and is now expanding with high velocity. Their platform acts as a "mission control" for engineering teams, enabling developers to work faster and more autonomously across the entire software development lifecycle. With a highly talented team and a bold mission to transform how software is created, they are empowering enterprises worldwide to succeed in a software-first world. What will you be doing? This is a customer-facing role for a technically strong Solutions Architect who can act as a trusted advisor to large enterprises. You'll work closely with engineering teams to design and implement solutions that accelerate development productivity. From onboarding and proof of value through to renewal and expansion, you'll drive adoption of the platform, ensure technical success, and influence product direction through customer feedback. What will you need? • Proven experience as a Solutions Architect, Pre-Sales Engineer, or Technical Consultant., • Strong background working with enterprise customers on complex technical challenges., • Ability to design, communicate, and implement scalable solutions., • Excellent problem-solving and troubleshooting skills., • Confident communicator with both technical and non-technical stakeholders., • UK-based (London preferred) with flexibility to visit customers on-site when required. What would be desirable? • Previous experience in developer tooling, cloud platforms, or DevOps solutions., • Track record of driving adoption and expansion of technical products., • Experience influencing product development through customer insights., • A proactive, collaborative mindset with a passion for scaling technology. To Apply… Please apply through this advert or send your CV directly. By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - Solutions Architect, Pre-Sales Engineer, Technical Consultant, Enterprise Architecture, Developer Productivity, Cloud, DevOps, Technical Advisory, Customer Success, SaaS, Remote, London

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Turnitin is seeking a Principal Backend Engineer with a strong focus on backend development, particularly in Java and serverless architectures, combined with solid frontend experience. This role is ideal for engineers passionate about building scalable distributed systems, data modeling, and delivering high-performing, reliable software solutions for our award-winning educational platform. As a core contributor to our shared services team, you will play a key role in developing and enhancing the foundational systems that power both existing and new applications. This role is fully hands-on, requiring active involvement in coding, development, and implementation of technical solutions. You will also be called upon to lead more junior engineers and collaborate with other teams. Responsibilities: • Lead and design, development, and optimization of scalable backend services using Java and serverless technologies (e.g., AWS Lambda)., • Architect and implement RESTful APIs and event-driven systems to support high-performance, distributed applications., • Provide technical leadership to the team, ensuring alignment with architectural standards and best practices., • Contribute to the development and integration of user-facing frontend components when needed., • Analyze and optimize existing services to enhance performance, scalability, and cost-effi ciency., • Collaborate with cross-functional teams, including Architects, Product Managers, and engineering leads, to deliver innovative and impactful solutions., • Mentor and guide junior developers, fostering a culture of continuous learning and knowledge sharing., • Oversee the implementation and maintenance of CI/CD pipelines to ensure effi cient and reliable software delivery., • Maintain high standards of code quality through rigorous peer reviews, comprehensive testing, and adherence to industry best practices., • Create comprehensive documentation for the developed shared components, including usage guidelines and examples. Essential Qualifications, Skills, and Knowledge/Experience: • Over 10 years of experience in backend development with deep profi ciency in Java and extensive hands-on experience with serverless frameworks (e.g., AWS Lambda, Google Cloud Functions)., • Solid understanding of frontend technologies, including React and Web Components, with the ability to contribute when needed., • Expertise in designing and managing distributed systems, ensuring scalability, and advanced data modeling techniques., • Demonstrated ability to lead and collaborate effectively with cross-functional teams and stakeholders across multiple locations, including distributed teams in Europe and the USA, to deliver impactful, high-quality solutions., • Practical expertise in cloud technologies, specifically developing serverless applications on AWS using services such as Lambda, DynamoDB, API Gateway, SNS/SQS, and EventBridge., • Deep understanding of software development best practices, including design patterns, test-driven development (TDD), behavior-driven development (BDD), and clean code principles., • Experience implementing and managing CI/CD pipelines for automated build, deployment, and testing., • Familiarity with modern DevOps practices and infrastructure-as-code (IaC)., • Proven ability to conduct comprehensive system design reviews, ensuring architectural alignment, scalability, performance, and adherence to best practices., • Proven experience as a Tech Lead, with a strong track record of mentoring and coaching junior engineers, promoting skill development, and driving adherence to best practices to ensure team growth and technical excellence., • Exceptional collaboration skills, working effectively across cross-functional teams, including Product Managers, Architects, and other engineering leads., • Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders., • Strong problem-solving skills, with a track record of troubleshooting and optimizing existing systems for performance, scalability, and cost effi ciency., • Ability to make strategic technical decisions while balancing project deadlines and business goals. Preferred Skills: • Experience with frontend technologies such as React, Angular, or Web Components is a plus., • Familiarity with monitoring and observability tools (e.g., CloudWatch, New Relic, Datadog)., • Knowledge of data modeling and working with both NoSQL databases., • Understanding of agile methodologies, including Scrum, XP and Kanban., • Understanding or experience with AI/ML. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. • Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do., • Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe., • Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors., • Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard., • One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes., • Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits • Remote First Culture, • Health Care Coverage*, • Education Reimbursement*, • Competitive Paid Time Off, • Self-Care Days, • National Holidays*, • 2 Founder Days + Juneteenth Observed, • Paid Volunteer Time*, • Charitable contribution match*, • Monthly Wellness or Home Office Reimbursement/*, • Access to Modern Health (mental health platform), • Parental Leave*, • Retirement Plan with match/contribution*, • varies by country Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team! #LI-AP1

Mercier Consultancy MD is looking for enthusiastic and dedicated individuals to join our team as French Speaking Customer Support Representatives in Sofia. In this role, you will be at the forefront of our customer service operations, engaging with French-speaking clients to provide them with exceptional support and assistance. This is a fantastic opportunity for those who thrive in a collaborative environment and are eager to contribute to customer satisfaction and loyalty. • Deliver outstanding customer service to our French-speaking clientele via phone, email, and chat., • Address inquiries and provide information about our products and services effectively., • Assist in troubleshooting and resolving customer issues in a timely manner., • Maintain comprehensive records of customer interactions and feedback., • Collaborate with various teams to enhance customer experience and streamline processes., • Stay informed on product updates to provide accurate information to customers., • Native or fluent in French (written and spoken); knowledge of English is a plus., • Previous experience in customer support or service-oriented roles., • Excellent communication and listening skills., • Ability to handle inquiries and complaints with professionalism and patience., • Proficient in using customer support software and tools., • A proactive attitude and willingness to learn and grow within the company., • Strong problem-solving abilities and attention to detail., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Global supply chain is one of the hottest markets in technology – and Streamba has the world’s most advanced SaaS platform for managing it. We are busy deploying our cloud-native platform on assets around the world and supercharging our tech with machine learning and generative AI functionality. Streamba is a very exciting place to be at. The Customer Success Engineer (CSE) role provides our customers with deep subject matter expertise on cloud platforms, product solutions and best practices. Our CSEs ensure successful framing and deployment of our products with our customers – so you certainly need your passport ready to travel the world from Australia to Trinidad, the US to Qatar, and beyond. As a Customer Success Engineer at Streamba, you will play a critical role in ensuring that our customers realise maximum value from our products. You will act as the bridge between our engineering team and our customers, providing technical support, guidance, and solutions that drive customer satisfaction and retention. Key Responsibilities: • Technical Expertise: Serve as the primary technical contact for our customers, helping them to troubleshoot issues, optimise usage, and fully leverage our platform’s capabilities., • Onboarding: Lead technical onboarding sessions for new customers, ensuring a smooth and efficient implementation of our solutions., • Customer Advocacy: Work closely with customers to understand their needs and challenges, advocating for their requirements within our product development team., • Proactive Support: Anticipate customer needs by monitoring usage patterns and proactively suggesting improvements or additional features., • Collaborative Problem-Solving: Collaborate with our engineering and product teams to address complex technical issues, ensuring a quick resolution and continuous improvement of our offerings., • Documentation & Training: Develop and maintain comprehensive documentation and training materials to support our customers’ success., • Technical Background: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience., • Experience: +5 years in a customer-facing technical role (Customer Success, Technical Support, or Solutions Engineering) within the SaaS or technology industry., • Problem-Solving Skills: Strong analytical and problem-solving abilities, with a knack for troubleshooting complex technical issues., • Communication: Excellent verbal and written communication skills, with the ability to translate complex technical concepts into clear, user-friendly language., • Customer-Centric: Passionate about delivering exceptional customer experiences and building long-lasting relationships., • Team Player: Collaborative mindset with the ability to work effectively across departments and with diverse teams., • Impactful Work: Contribute to a fast-growing company that is delivering value to customers around the world., • Growth Opportunities: We’re committed to your professional development and offer opportunities for career progression and skill enhancement., • Inclusive Culture: Be part of a diverse, supportive, and innovative team that values your unique contributions., • Competitive Compensation: We offer a competitive salary, comprehensive benefits, and a flexible work environment., • 25 days annual leave plus 11 bank holidays., • Salary sacrifice pension scheme with 8% company contribution., • Employee Assistance Program (EAP)., • Performance bonuses, • Remote/hybrid working – office space in Glasgow & hot-desking in Edinburgh. No minimum requirement for office working., • Opportunities to visit customers around the world (from the USA to Australia and beyond)., • Flexible working for family needs, working abroad etc

About The Role As a Salesforce Developer, you'll leverage your expertise in the Salesforce platform and of Salesforce Development to build best-in-class functionality for both customers and for Inardua Labs, this will be for both AppExchange listed solutions and individual customer projects. You will ensure that the developed solutions maximize the potential of standard features while maintaining high-quality, best-practice customisations. Key Responsibilities • Design, develop, test, and deploy high-quality Salesforce applications, to be deployed via AppExchange and to customers directly., • Ensure compliance with Salesforce best practices and standards., • Optimise and enhance existing AppExchange products., • Collaborate with cross-functional teams to gather and analyse requirements, working both with customers and our internal team (Consultants, Engineers and Architects), • Translating lightweight requirements into initial prototypes or proof-of-concepts and progressing these into production builds., • Create technical documentation and user guides., • Provide technical support and troubleshooting for AppExchange products., • Work on customer projects to customize and implement Salesforce solutions according to client needs. About Us Inardua was founded in 2020 and is a Salesforce Ridge Partner and Certified B Corporation. Our mission is to drive positive change by empowering organisations to create lasting impact through thoughtful technology implementations. About You If you’re passionate about our mission and eager to work in a dynamic, fast-paced environment with like-minded colleagues, creating innovative solutions that drive positive impact, we’d be thrilled to hear from you. The ideal candidate will be able to demonstrate the following: • 4+ Years proven experience as a Salesforce Developer., • Experience with Salesforce AppExchange security review process., • Hands-on experience working on an AppExchange listed product., • Experience gathering requirements from end users., • Experience in delivering customer-specific Salesforce projects., • Strong knowledge of Salesforce platform features and best practices., • Proficiency in Apex, Lightning Components, and API development., • Experience with Salesforce DX and CI/CD tools., • Familiarity with agile methodologies, especially Scrum., • Excellent problem-solving skills and attention to detail., • Excellent levels of written and spoken English. Preferred Qualifications • Salesforce Developer certifications, ideally Platform Developer I and II, • At least 1 Salesforce Consultant Certification, • Computer Science degree or similar, • Preferred experience with Salesforce Energy & Utilities Cloud Benefits As well as everything you'd expect (competitive salary, paid-for training & certs, unlimited opportunity for progression & development) here are some of the other things we provide: 38 Days annual leave including bank holidays Fully remote working (or work from our offices in Stroud, you choose!) Full (8%) company pension scheme Health plan Profit sharing bonus Enhanced maternity and paternity leave packages. Salary & Other Details: Level 4, Base £55,350-£67,650 (OTE: £63,653-77,798) Closing Date: 01/09/2025 Interview Dates: Start 1/09/2025 Start Date: ASAP (Flexible) We are committed to equality of opportunity and welcome applications from all sections of the community. We are unable to provide Visa Sponsorship for this role, you must therefore already have the right to live and work within the United Kingdom.

DevOps Engineer • AWS, Windows Server, Jenkins, Microservices, • Salary circa £75,000 plus benefits, • 2 Days per week in the Southampton office plus on call shift once every three weeks DevOps Engineer required to join a leading international Software Business committed to delivering high-performance IT solutions. This is a large operation and will be working within the integrated part of the software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables. As a DevOps Engineer you will maintain and contribute to the ongoing reliability, performance and support of the cloud services and infrastructure. This includes monitoring the operating environments, responding to incidents, problems and helping other teams as necessary. These roles have been created by team expansion and new client wins. Key Responsibilities: • Defining and developing continuous integration and deployment pipelines, • Building Infrastructure as Code, • Coordinating build and release activities with other stakeholders, • Manage day to day operations of release pipelines, build tools and source control software, • Troubleshooting and responding to downtime, performance degradation and outside attacks, • Perform ongoing maintenance and upgrades of DevOps systems, • Identifying, researching and prototyping new technologies to improve DevOps processes Skills Required: • AWS (at least 5 years experience), • Windows Admin, • Jenkins, • Github / Bitbucket, • Experience writing scripting languages such as Python, Perl, Powershell If you have the relevant skills for this role and are ready for the challenge, then please send your CV to Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

_ is an On-Demand Talent Platform specialising in the IT and technology sector. We have an opportunity live at the moment looking for an Infrastructure Engineer (Virtualisation) with one of our enterprise clients. All proposals will be reviewed on the Gigged AI platform. In order to send a proposal please head to https://app.gigged.ai/find-a-gig/6gd09q70AEL and create a free talent profile. Start: ASAP Duration: 6-month rolling contract (likely 1–2 years) Rate: £550 per day (inside IR35) Location: Hybrid – 2 days per week in Sheffield office to start (may reduce once established) We are seeking an experienced Infrastructure Engineer (Virtualisation) to join a leading financial services organisation on a contract basis. You will design, build, and support enterprise virtualisation platforms across on-premises and hybrid environments, ensuring stability, performance, and regulatory compliance. This role is key to maintaining secure, resilient, and cost-effective infrastructure, enabling application and platform teams to deliver change safely. Virtualisation Platform Engineering & Operations Build, operate, and maintain enterprise virtualisation platforms (VMware vSphere/ESXi, Hyper-V). Provide day‑2 operational support: monitoring, troubleshooting, performance tuning, capacity optimisation. Execute patching, upgrades, firmware updates, and hardware lifecycle activities. Ensure high availability, clustering, failover, and recovery mechanisms. Platform Lifecycle & Capacity Management Own platform lifecycle processes: build standards, upgrades, decommissioning, technical refreshes. Conduct capacity planning and forecasting to meet business demand. Identify and remediate single points of failure; support disaster recovery testing. Automation & Standardisation Develop and maintain automation for provisioning and configuration (scripting/Infrastructure as Code). Standardise virtualisation builds, templates, and configurations. Support integration with cloud and container platforms in hybrid delivery models. Incident, Problem & Change Management Act as escalation point for complex incidents. Perform root cause analysis and implement preventive actions. Support controlled change execution following ITIL processes. Security, Risk & Compliance Ensure platforms meet security standards, hardening guidelines, and regulatory requirements. Support audits with documentation and operational evidence. Manage vulnerabilities, configuration drift, and access controls. Collaboration & Documentation Work closely with storage, network, OS, cloud, and application teams. Provide technical input for designs and onboarding. Maintain documentation, runbooks, and operational procedures. Essential: Experience with enterprise virtualisation (VMware vSphere/ESXi/vCenter or equivalent). Proven infrastructure engineering or platform operations experience in enterprise environments. Hands-on with upgrades, patching, performance tuning, troubleshooting. Knowledge of server hardware, storage, and networking related to virtualisation. ITIL-aligned operational experience. Strong analytical, troubleshooting, and documentation skills. Desirable: Experience in financial services or regulated industries. Scripting/automation experience (PowerShell, Python) and Infrastructure-as-Code. Knowledge of hybrid integration between virtualisation, cloud, and containers. Disaster recovery/business continuity experience. Personal Attributes: Ownership and accountability for platform stability. Ability to work in global, multi-disciplinary teams. Clear communication with technical and non-technical stakeholders. Proactive, focused on continuous improvement and risk reduction.

Senior C++ Software Engineer required for 12 to 18 month contract working on a development of an edge processing solution aimed at transforming data for fiber optic sensors to actionable insights through algorithms. This contract is outside IR35 and would suit a skilled and experienced C++ Software Engineer with experience of server side C++ applications and databases, interfacing Front End Systems and Python modules. The role requires the following technical skills and experience - · Strong knowledge of modern C++ (C17+) · Experience with Python/Matlab; data signal processing, geophysics, seismicity · Knowledge and understanding of service architectures; REST APIs, WebSocket, databases, containers, cloud services (AWS, Azure). · Understanding and expertise in modern software development; version control (Git), bug tracking, test frameworks, documentation and design, dev-ops/containers etc. · Familiarity with modern frontend concerns; Javscript, Svelte, Typescript,Angular. · Excellent problem-solving skills, the ability to design scalable systems, and experience in agile methodologies. The client is based in just north of London, candidates can work remotely, but ideally should be in or around Central or North London and able to get to Elstree for meetings as required. This is a great long term contract opportunity for a Senior C++ Software Engineer to work on a cutting edge platform. You should have very technical communication skills, and be able to contribute to system architecture, code optimization, troubleshooting issues and working in a small development team.

Platform Solutions Developer Location: Nationwide (with occasional travel to Lanes Group offices) At Lanes Group, we're more than just the UK's leading wastewater and drainage solutions provider. We're a business driven by innovation, continuous improvement and technology that empowers our people to do their best work. As we continue to invest in our digital capabilities, we're looking for a talented Platform Solutions Developer to join our growing internal Platform Solutions team. This is an exciting opportunity for someone who enjoys solving complex business challenges, building scalable applications, and developing integrations that make a real impact across a large national organisation. What You'll Be Doing As a Platform Solutions Developer, you'll play a key role in designing, developing and supporting solutions across our Microsoft ecosystem. Working closely with stakeholders across the business, you'll transform requirements into innovative technical solutions that improve efficiency, connectivity and user experience. Key responsibilities include: • Developing, configuring and deploying solutions across Microsoft 365, including SharePoint, Teams, Power Apps and Power Automate., • Designing and maintaining integrations between Microsoft 365 and third-party platforms using REST APIs, Microsoft Graph API and custom connectors., • Building and managing custom connectors to enable seamless data flow across business systems., • Collaborating with business stakeholders to understand requirements and deliver scalable, fit-for-purpose solutions., • Creating automated workflows that streamline processes and drive operational efficiency., • Supporting, optimising and troubleshooting existing integrations to ensure performance, reliability and security., • Producing clear technical documentation, user guidance and best practice standards. Essential Experience & Skills • Degree in Computer Science, Information Technology or a related discipline, or equivalent practical experience., • Minimum 3 years' experience in a Microsoft 365 Development or Integration-focused role., • Strong knowledge of Microsoft 365 technologies, including:, • SharePoint Online, • Microsoft Teams, • Power Apps, • Power Automate, • Experience developing and managing API integrations, including:, • Microsoft Graph API, • REST APIs, • Third-party APIs, • Strong Power Platform development experience., • Knowledge of Azure integration services, including Logic Apps, Functions and API Management., • Understanding of JSON, XML, OAuth and associated web technologies., • Excellent problem-solving and troubleshooting abilities., • Strong communication and stakeholder management skills., • High attention to detail with excellent documentation practices. Desirable Experience • Dynamics 365 Finance & Operations (F&O) experience and certifications., • X++ development experience., • PowerShell and/or Python scripting., • Experience with Data Warehousing and Microsoft Fabric., • Knowledge of enterprise-scale application integration environments. Why Join Lanes Group? At Lanes Group, you'll be part of a forward-thinking organisation investing heavily in technology and innovation. You'll have the opportunity to work on meaningful projects that support thousands of colleagues across the UK while developing your skills within a collaborative and supportive environment. Apply today and help us build smarter solutions for tomorrow.

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

What are we building? Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically. Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us? What’s the position? This is an exciting opportunity to join our rapidly growing technology team, responsible for continuous growth and support of an unrivalled betting experience for millions of sports fans everywhere. We’re looking for a Principal Mobile Engineer who will bring their creativity and experience to Hard Rock Bet to help us build software with a spark of magic. This is a role that works closely with Product Management, Design, QA, and Backend Engineering to deliver a full-featured mobile app. The candidate should have a strong track record developing React Native apps, as well as experience with iOS and/or Android apps, preferably with a background in sportsbook, gaming, or a related industry. Your responsibilities will include: Lead the Frontend technical direction of the Casino Technology unit, owning architectural decisions within the domain while ensuring alignment with the broader mobile platform. Partner with peer Principal Engineers in Core and Sportsbook units and the Technical Director for Mobile to define, evolve, and uphold shared engineering standards, patterns, and conventions. Own the architecture and evolution of Casino-domain features within a high-performance React Native application for iOS and Android, serving tens of thousands of daily users across multiple product variants and regulatory jurisdictions. Develop & improve a high-performance mobile application in React Native for iOS and Android, serving tens of thousands of daily users. Drive multi-quarter technical initiatives — legacy system migration, platform modernization, design system adoption, and build infrastructure improvements — collaborating across units to coordinate execution. Mentor and develop senior and staff engineers through architectural guidance, code review culture, and hands-on pairing on complex problems. Partner with Product Management, Design, QA, and Backend Engineering to shape roadmaps, inform feasibility, and make build-vs-buy-vs-migrate decisions for the Casino domain. Evaluate and integrate AI-assisted development tools and workflows to improve team productivity, code quality, and developer experience. Navigate the challenges of working in a highly regulated industry, ensuring compliance and stability while minimizing the architectural cost of jurisdiction-specific requirements. Serve as the escalation point for complex technical problems within the Casino unit — leading troubleshooting efforts, identifying root causes quickly, and turning incidents into systemic improvements. Champion comprehensive observability — analytics, error reporting, and performance monitoring — and use data to drive architectural and product decisions. Contribute to cross-unit technical forums, representing Casino engineering priorities and collaborating on platform-wide decisions. Employ state-of-the-art technologies and strategies to optimize content delivery, application performance, and developer productivity. Cultivate a positive engineering culture that values quality, pragmatism, and continuous improvement. What are we looking for? We are looking for a technical leader who raises the engineering bar within their unit — someone who identifies systemic problems before they escalate, makes sound architectural decisions, and multiplies the output of the engineers around them. The ideal candidate isn't just interested in what we're building right now, but wants to understand where we're going and partners with peer Principals and the Technical Director for Mobile to shape the technical strategy that gets us there — all in service of delivering the best customer experience. The ideal candidate will have: 10+ years of experience in developing mobile applications (native and hybrid), with at least 7 years focused on React Native. Bachelor's degree in Computer Science or a related field; or equivalent demonstrated experience. Deep expertise in React Native application architecture using TypeScript in strict mode, with a track record of defining patterns and conventions adopted across engineering teams. Mastery of dual state management strategies — client state (MobX) and server state (TanStack React Query) — including the judgment to enforce clear boundaries between them at scale. Comfortable working with AI-assisted development tools (e.g., Claude Code, Cursor, Codex) and interested in shaping how the team leverages them — not just as a user, but in defining conventions, guardrails, and workflows that scale. Proven experience designing real-time mobile systems using RESTful services, WebSockets, and GraphQL, with an emphasis on resilience, latency, and graceful degradation. Significant native iOS (Swift/Objective-C) and/or Android (Kotlin/Java) experience, particularly in authoring and maintaining native module bridges and managing cross-boundary data flow. Prior experience in the igaming, sportsbook, or online gaming industry, with a strong understanding of the regulatory, compliance, and geolocation constraints that shape product and architecture decisions. Experience architecting multi-variant mobile applications — managing divergent product configurations, jurisdiction-specific logic, and feature flag–driven rollouts (e.g., LaunchDarkly) within a single codebase. Ownership of cross-cutting technical initiatives such as design system creation, legacy codebase migration strategies, developer tooling, or CI/CD pipeline optimization for App Store and Play Store delivery. Comprehensive knowledge of the mobile development lifecycle — application architecture, OS-level APIs, debugging, performance profiling, security hardening, and deployment — with the ability to set org-wide standards in each area. Demonstrated ability to identify, scope, and drive multi-quarter architectural improvements — balancing long-term technical vision against near-term product delivery. A track record of mentoring senior and staff engineers, elevating team capabilities through code review culture, technical documentation, and architectural guidance. Strong cross-functional influence — able to partner with Product, Design, QA, and Backend Engineering leadership to shape roadmaps and make build-vs-buy-vs-migrate decisions. Contagious and positive work ethic that raises the bar for engineering quality across the organization, not just the immediate team. What’s in it for you? We offer our employees more than just competitive compensation. Our team benefits include: Competitive pay and benefits Flexible vacation allowance Flexible work from home or office hours Startup culture backed by a secure, global brand Opportunity to build products enjoyed by millions as part of a passionate team Roster of Uniques We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer) Your application has been successfully submitted! _

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide. Role Summary: In this role, you will report to the Manager, Customer Success and Support. You'll collaborate with a team of experts dedicated to delivering white-glove service to our most important customers. As a CSE, you’ll be a product expert, who loves solving problems and going the extra mile to ensure no stone is left unturned. You’ll serve as a coach and trusted advisory during the training, implementation, and adoption phases of the customer lifecycle and be a trusted partner for all support requests. Location: This is a fully remote position within the United Kingdom, with a preference for being located around the London metro area. What You’ll Do: • Partner closely with the entire Customer Success organization to provide a world class customer experience, • Provide assistance for high volume support requests ranging from simple to complex, • Provide customers with best practices to maximize usage of Censys products, • Work to reduce time to value for the customers by guiding operational workflows for the customers, • Help customers deploy, test, troubleshoot, and advise on integrations such as Cloud Connectors, Splunk, Jira, Service Now, • Serve as a customer advocate in influencing product roadmap and improvements, • As a member of the CSE team you will become an SME for parts of the platform and become the go to member for your area of expertise What You’ll Bring: • 2+ years of experience in a technical, customer facing role, • Basic knowledge of security tooling, cloud providers, and the information security industry, • Basic knowledge of common network protocols: HTTPS, SSH, SMTP, FTP, SMB, RDP, and basic understanding of SSL/TLS and certificates, • Comfortable using REST APIs and Python, • Excellent communication and presentation skills, • Excellent organizational and troubleshooting skills, • A resourceful, figure-it-out and we-can-do-this attitude, • Self-starter with ability to multi-task in a high-pressure, fast-paced, fast growth environment, • A burning desire to work with really great customers and build easy to use applications and integrations The annual base salary range for this role will be around £72,000 - £89,000, plus bonus eligibility and equity. In addition to our great compensation package, our benefits are effective on day one and include but are not limited to: 401k match, health, vision, dental, and more! Please see our _ for more details. This is a fully remote position with no expectation to come into an office, but must be located in or around London, in the United Kingdom. California Privacy Rights Notice Pursuant to the California Consumer Privacy Act (CCPA), we are providing you with notice that we collect personal information from job applicants for business purposes, including evaluating your candidacy for employment, conducting interviews, and, if applicable, completing the hiring process. The categories of information we may collect include identifiers (such as name and contact information), professional or employment-related information (such as work history, education, and references), and other information you provide in your application. We do not sell or share your personal information. For more information on how we use and protect your personal information, and your rights under the CCPA, please refer to our .

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. As a Systems Administrator at Air Apps, you will be responsible for managing and maintaining corporate IT infrastructure, user access, and SaaS tools to ensure a secure and efficient work environment. You will oversee device management, network security, access control, and IT support for employees across the organization. This role requires technical expertise in IT systems, cloud-based tools, and security best practices to optimize and scale internal operations. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Manage and maintain corporate IT infrastructure, including SaaS applications, cloud services, and internal systems. Oversee user access, account provisioning, and identity management across platforms (Google Workspace, Okta, Azure AD, etc.). Ensure network security, endpoint protection, and data encryption policies are in place. Monitor and optimize hardware and software performance, troubleshooting issues as needed. Implement and enforce IT security best practices, including multi-factor authentication (MFA) and role-based access control (RBAC). Maintain and support company-wide SaaS tools (Slack, Zoom, Notion, Atlassian, etc.). Assist in onboarding and offboarding employees by setting up and deactivating accounts. Automate IT operations, workflows, and system monitoring to improve efficiency. Maintain software licenses, compliance requirements, and IT documentation. Provide technical support and training to employees, ensuring smooth system usage. Around 3+ years of experience in IT administration, systems administration, or IT support. Experience managing cloud-based corporate IT environments (Google Workspace, Microsoft 365, AWS, or Azure). Proficiency in identity and access management (IAM) tools (Okta, Azure AD, JumpCloud). Knowledge of endpoint management solutions (Jamf, Intune, Kandji, or similar MDM platforms). Familiarity with network security, VPNs, firewalls, and zero-trust security models. Experience with IT automation and scripting (Bash, PowerShell, Python) is a plus. Ability to troubleshoot hardware, software, and connectivity issues efficiently. Strong understanding of IT compliance, data privacy regulations (GDPR, SOC 2), and best practices. Excellent problem-solving skills and ability to work in a fast-paced, remote-first environment. Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data. There are two exciting trends affecting the primary care sector right now. • We believe all businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7., • We believe all revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients. Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. This exciting new, agentic AI solution will complement our existing payment products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028. We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise! About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance & Cards pod. This role ensures timely ticket resolution, excellent customer communication, and accurate processing of refunds and finance queries. It also requires strong technical troubleshooting, ownership of core processes, and effective escalation of complex issues or recurring product bugs. Responsibilities: Ticket Handling & SLAs • Handle simple loan-related queries (e.g., loan status, repayment schedules, payment dates)., • Triage refund requests accurately and escalate unclear or atypical cases., • Meet SLA expectations consistently for low-complexity finance tickets. Customer Satisfaction & Communication • Reassure patients about refund timelines, progress, and next steps., • Communicate with empathy in decline scenarios or when delivering difficult updates., • Escalate sensitive or regulatory complaints immediately., • Write clear and concise responses for straightforward finance queries. Product Knowledge & Tools • Understand the difference between Prime and Near-Prime financing flows., • Demonstrate basic knowledge of key finance terms (APR, repayment schedules, soft vs. hard searches)., • Navigate internal tools confidently and follow documented processes with minimal support. Process Ownership & Escalation • Track refund requests end-to-end and keep ticket notes clear and up to date., • Recognise when cases require FCA or compliance review and escalate promptly., • Document all refund actions accurately to support reconciliation., • Flag discrepancies when processes deviate from the documented flow., • 2+ years of prior experience in a customer support role, ideally at a fintech, • Experience with HubSpot or similar CRM/ticketing systems to manage cases efficiently and maintain accurate records., • Comfortable handling both outbound and inbound customer calls and queries, • Excellent communication and writing skills, • Ability to engage with customers in any situation, • Highly organised, meticulous and able to work on multiple projects simultaneously Competitive salary £2,000 per annual CPD package to be used at your discretion Full kit for home office Health insurance and life assurance (including dental and optical) for UK staff Company trips 24 days holiday annually, plus a day off on your birthday Extended parental leave Contributing pension scheme for UK staff We seek a fully remote candidate from the UK or anywhere GMT +/- 1.

The Company Nigel Wright Tech are delighted to be working with an established software company in their search for a SQL Developer The Role In this role you will undertake a variety of tasks, including data loading and ETL, working with complex data structures, writing queries/stored procedures, optimising queries and tables, producing reports and creating workflows. Other responsibilities include: • Standard SQL tasks such as table design, query creation, etc, • Ensuring the accuracy, integrity and security of data, • Creating ETL workflows to process large datasets, in a variety of formats, • Troubleshooting database performance issues using tools such as Redgate SQL Monitor, SSMS query store, • Designing and delivering reports on big datasets The Requirements Key Requirements include: • Experience of designing and implementing solutions which involve big datasets, • Strong SQL/T-SQL experience, • Ability to analyse and understand complex data structures, • Experience in writing and troubleshooting complex queries, stored procedures, functions, etc, • Experience with ETL, • Cloud database technologies or Python skills would be beneficial

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.