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  • Front Office Manager
    Front Office Manager
    11 days ago
    Full-time
    Cambridge

    Front Office Manager Dual‑Branded Property - Hyatt Centric Hotel & Locke Aparthotel Full time Edyn is Europe’s leading lifestyle hospitality group, creating places where people can live, work, and belong. Our brands combine thoughtful design, local connection, and warm, human service to re‑define the guest experience. Our dual‑branded property in Cambridge brings together two distinct hospitality concepts under one roof, offering guests flexibility, personality, and an authentic sense of place. The Role We’re looking for an inspiring Front Office Manager to lead the guest services experience across our dual‑branded operation in Cambridge. This role is central to how guests experience Edyn — from first contact to fond farewell. You’ll lead a passionate front office team, balance brand standards with genuine hospitality, and ensure seamless service across both brands. As Front Office Manager, you will oversee both front desks and night team operations, ensuring high levels of service, efficiency, and guest satisfaction. What You’ll Do Lead Front Office operations across both brands, ensuring smooth, consistent, and welcoming guest experiences Shape a warm, inclusive service culture that reflects Edyn’s values Recruit, train, coach, and develop a high‑performing front office team Ensure brand standards and operational procedures are embedded and consistently delivered Partner closely with Housekeeping, Maintenance, Revenue, and Operations teams Proactively manage guest feedback, reviews, and service recovery Handle escalated guest concerns professionally and effectively Oversee room allocation, arrivals, departures, billing accuracy, and night audit procedures Manage scheduling, payroll costs, and departmental performance Act as a visible leader during peak periods and key guest touchpoints What We’re Looking For Previous experience as a Front Office Manager or Assistant Front Office Manager, within a branded hospitality environment A natural leader who motivates teams through trust, clarity, and empathy Passion for guest experience and authentic hospitality Strong operational knowledge, including PMS systems – Opera Cloud and Mews Confident decision‑maker with excellent communication skills Flexibility to work a rotating schedule including weekends and holidays Why Join Edyn Be part of a fast‑growing, forward‑thinking hospitality group Work in a design‑led, people‑first culture Opportunities for career progression across Edyn’s European portfolio Learning and development support Competitive salary and benefits package Employee benefits and hotel discounts for Locke and Hyatt brands

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  • Chef
    Chef
    1 month ago
    £16–£17 hourly
    Full-time
    Sawston

    Benefits: • Company pension, • Discounted food, • Employee discount Full job description: We are seeking a talented and passionate Assistant Head Chef to help lead our kitchen team in delivering exceptional pub food. The ideal candidate will possess strong leadership skills, a deep understanding of food safety, and the ability to manage all aspects of the kitchen. You will be responsible for overseeing kitchen operations, menu development, and ensuring the highest standards of food quality and presentation along with the other team members. Responsibilities: Lead and manage the kitchen team, providing guidance and support to ensure efficient operations. Develop innovative menus that reflect current culinary trends while maintaining consistency in quality and presentation. Supervise daily kitchen activities, including food preparation, cooking, and plating. Ensure compliance with food safety regulations and maintain a clean and organised kitchen environment. Train and mentor kitchen staff in culinary techniques, food safety practices, and customer service standards. Collaborate with front-of-house staff to ensure seamless service and exceptional guest experiences. Monitor inventory levels and assist with ordering supplies as needed to maintain stock levels. Implement cost control measures to optimise kitchen efficiency without compromising quality. Requirements: Proven experience in a similar leadership role within a restaurant or hospitality setting. Strong knowledge of culinary techniques, food safety standards, and kitchen management practices. Excellent leadership skills with the ability to motivate and inspire a team. Exceptional organisational skills with attention to detail in both cooking and presentation. Ability to work under pressure in a fast-paced environment while maintaining high standards of quality. Strong communication skills to effectively collaborate with team members and other departments. A passion for food and a commitment to delivering outstanding culinary experiences for guests. Job Types: Full-time, Permanent Driving Licence (preferred) Job Types: Full-time, Permanent Benefits: • Company pension, • Discounted or free food, • Employee discount, • Free parking, • On-site parking Experience: • Chef: 4 years (preferred) Licence/Certification: • Driving Licence (preferred) Work Location: In person

    Immediate start!
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