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  • Sales Associate
    Sales Associate
    hace 11 días
    £14–£17 por hora
    Jornada completa
    London

    Job description Job Title: Counter Sales Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking enthusiastic and customer-focused individuals to join our team as Counter Sales staff at our London branch. The Counter Sales staff will be responsible for providing exceptional service to our customers and assisting them in selecting and purchasing our delicious desserts. Job Type/Hours: Full-Time / 40 hours Responsibilities: • Greeting customers with a warm and friendly demeanour as they enter the store, • Assisting customers in selecting desserts and providing recommendations as needed, • Processing customer orders accurately and efficiently using the point-of-sale system, • Handling cash and card transactions, and ensuring the correct change is given, • Packaging desserts neatly and securely for customers to take away, • Maintaining cleanliness and organization of the counter area Requirements: • Previous experience in a customer service or sales role is preferred but not required, • Excellent communication and interpersonal skills, • Strong attention to detail and accuracy, • Ability to work effectively in a fast-paced environment, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage or annual salary depends on the experience and the commitment, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Pay: £14.00-£17.00 per hour Work authorisation: United Kingdom (required) Work Location: In person

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  • Luxury Sales Associate - Cigar Shop
    Luxury Sales Associate - Cigar Shop
    hace 22 días
    £30000–£32000 anual
    Jornada completa
    London

    Job Summary We are seeking a polished and enthusiastic Luxury Sales Assistant to join our prestigious cigar shop in West London. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service. This role involves engaging with diverse clientele, promoting our premium products, and creating a welcoming shopping environment. The successful applicant will be organised, proactive, and adept at upselling to maximise sales opportunities while maintaining the highest standards of professionalism and product knowledge. Responsibilities • Greet customers warmly and provide personalised assistance with their selections of cigars and accessories, • Offer expert advice on product features, flavours, and pairing options to enhance customer experience, • Manage social media accounts by creating engaging content to promote the shop’s offerings and events, • Utilise strong communication skills to build rapport with clients and foster repeat business, • Upsell complementary products and exclusive items to maximise sales potential, • Maintain organised merchandising displays that reflect the shop’s luxury branding standards, • Handle transactions accurately using the point-of-sale system, ensuring proper cash handling and record keeping, • Assist in stock management, including inventory checks and replenishment of display items, • Manage phone enquiries professionally, providing information about products and services Experience • Previous experience in luxury retail or high-end customer service environments is preferred., • Knowledge or interest in Cigars is essential, • Proven social media management skills to effectively promote the shop’s brand online, • Strong organisational skills with attention to detail in merchandising and stock control, • Excellent communication skills, including phone etiquette and active listening capabilities, • Ability to perform basic maths accurately for transactions and stock management purposes, • Effective time management skills to prioritise tasks during busy periods, • Experience in upselling techniques to enhance sales performance This role offers an exciting opportunity to be part of a distinguished retail environment where professionalism, product expertise, and exceptional service are valued above all.

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  • Catering Bar Assistant
    Catering Bar Assistant
    hace 2 meses
    £23000–£25000 anual
    Jornada completa
    London

    Role Overview This is a customer-facing role within the bar and catering team. You will serve food and drinks, support events across the school and assist in the kitchen when needed. Main Responsibilities -Serve hot and cold drinks, food and alcohol soft cold and hot drinks, food and alcohol -Provide a friendly and approachable service to students, staff and visitors -Handle payments accurately -Prepare coffee using a manual machine, including milk texturing and basic machine maintenance to Standard Operating Procedures. -Support and restock bar supplies, fridges and shelves. -Receive and store deliveries correctly across stock rooms -Keep all food and beverage areas clean, organised and well maintained. -Support the setup, service and closing down of private functions and school events. -Assist and support the kitchen team in the dining room when required -Maintain cleanliness across the bar and service areas including FMB, BMR and Bar -Follow food safety and health and safety requirements at all times The above list of job duties is not exclusive or exhaustive, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. All staff must: -Comply with all legislative and regulatory requirements (e.g. Finance, HR, Health & Safety) -Adhere to the requirements set out in the AA Code of Behavioural Expectations and other institutional policies. Person Specification Skills -Strong customer service and communication skills -Good numeracy skills for handling payments -Ability to work under pressure while maintaining a positive attitude -Strong attention to detail -Ability to multitask in a busy environment -Problem solving and ability to use initiative Experience -Previous experience in a bar, café or customer facing role -Experience preparing coffee using a manual machine -Experience handling stock, deliveries or event setup is desirable Qualifications and training -Basic food safety knowledge -Willing to complete further health and safety training Attributes -Flexible and able to adapt to changing priorities -Positive and proactive approach to work -Works well as part of a team and supports colleagues -Maintains a professional and respectful approach with colleagues, students and visitors -Communicates clearly and calmly, even under pressure

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