Trainee Mortgage Administrator
15 days ago
Horsham
Trainee Mortgage Administrator \n Full-time | Office-based \n £25,000 – £35,000 (depending on experience) \n Interested in building a career in Mortgages / Financial Services? \n This is a brilliant opportunity for someone who might be either at the beginning of their career, or wanting to transition their current skill set into a financial services environment \n You’ll join a supportive, well-established financial services company, focus on building mortgage adviser support skills, and benefit from full training and support, as well as a clear development pathway over time if desired. \n The Role/ Company Info \n This is a well-established team of around 20 \n The culture is social, supportive and collaborative. It’s a close-knit team that works hard but also makes time for team events and a positive working environment. \n This role would suit someone who enjoys a fast-paced setting, values teamwork, and wants to take real ownership of their work. \n Role Details \n\n • Supporting the mortgage and protection team with end-to-end case management.\n, • Managing client cases through to completion, ensuring deadlines and service levels are met.\n, • Acting as a key point of contact for clients, lenders and providers.\n, • Handling client queries and ensuring they are resolved efficiently and professionally.\n, • Assisting with more technical tasks such as research and suitability letter preparation (training provided).\n, • Working closely with advisers to ensure a smooth and high-quality client experience.\n\n This is a hands-on role where you’ll have real responsibility and the opportunity to develop your technical skills over time. \n Benefits / Details \n\n • £25,000 – £35,000 salary depending on experience.\n, • 23 days holiday plus bank holidays, increasing to 25 with service.\n, • Option to compress hours and finish early on a Friday.\n, • Company pension and death-in-service benefit.\n, • Modern Horsham office with free parking and close to the station.\n, • Support towards CeMAP qualifications and the opportunity to progress into a Mortgage & Protection Adviser role.\n, • Longer-term development options across the wider business, including potential pathways into wealth planning.\n\n What they are looking for \n\n • A professional and friendly approach\n, • Someone with previous administration experience and experience of communicating with customers\n, • A can do and proactive attitude with a keenness to learn\n, • Strong organisation and attention to detail\n, • A team player with a flexible mindset\n, • Someone keen to build a career within financial services\n\n If you’re looking for your first step into financial services - or want to utilise your admin experience in a structured, professional financial services environment - this could be a great fit.