Service delivery manager jobs in SwanseaCreate job alerts

About Us: \n Tredz is one of the UK’s leading online cycling specialists, helping riders nationwide with everything they need to get moving. From our Swansea base, we run a Contact Centre, Support Centre, and distribution hub, plus specialist stores in Swansea and Cardiff. \n It’s an exciting time to join us, as we’ve ambitious plans to expand and innovate. We’re passionate about delivering an outstanding customer experience and creating a workplace where people thrive. \n The role \n This is a key Customer Operations leadership role responsible for leading the day-to-day delivery and continuous improvement of Tredz' end-to-end customer experience. \n Leading the Customer Service, Bike Expert and Aftersales teams, you’ll ensure customers receive a seamless, efficient and high-quality experience at every stage of their journey with us. While each function has its own objectives, your role is to bring them together under a single customer-focused operating model, driving consistency, building customer confidence and supporting commercial success. \n Reporting to the Customer Experience (CX) Manager, you will own the day-to-day operation of these customer-facing functions, creating a well-controlled and high-performing operation. You’ll translate strategic priorities into clear operational plans, ensuring teams, processes and resources are aligned to deliver outstanding customer outcomes and help establish Tredz as a market leader for customer experience. \n Leading through a structure of Team Leads, you’re responsible for day-to-day performance across all three functions. You bring a disciplined approach to execution, ensuring clear actions, strong accountability, and consistent standards across the teams. You’ll ensure resources, processes, and capabilities are aligned to meet customer demand while balancing operational efficiency, employee wellbeing, and service excellence. A significant focus of the role is aftersales, where customer trust and long-term brand perception are often shaped. Working closely with suppliers, manufacturers, and internal stakeholders, you will drive effective resolutions, reduce customer effort, improve turnaround times, and ensure commercially sound decision making. \n You will use data and Voice of Customer insight to understand performance and trends, identifying risks and improvement opportunities. Working closely with CX Manager, you will analyse customer feedback, including NPS, satisfaction and review sentiment, feeding insight back into the wider business to reduce repeat issues at source. \n You’re supported by strong product and bike expertise across Tredz, which allows you to focus on leadership, coordination and performance. \n Success in this role means delivering a consistently high-quality support experience, driving customer advocacy, strengthening customer confidence, and improving NPS, customer satisfaction, recommendation rates, and review sentiment. \n Responsibilities \n\n • Lead and oversee the day-to-day operation of the Customer Service, Aftersales and Bike Expert teams, ensuring a consistent, high-quality customer experience across the entire customer journey.\n, • Drive operational performance through clear objectives, effective workforce planning and strong accountability, ensuring service, quality, productivity, customer satisfaction and service level targets are achieved.\n, • Coach, develop and support Team Leads to build engaged, capable and high-performing teams that consistently deliver excellent customer outcomes.\n, • Drive Aftersales performance through strong operational oversight, coaching and quality assurance, ensuring customers receive fair, timely and confidence-building resolutions.\n, • Monitor operational and customer performance data, customer feedback and complaints to identify trends, risks and root causes, working with wider teams to improve service delivery and resolve issues at source.\n, • Support digital adoption and continuous improvement initiatives across customer-facing processes, helping reduce customer effort, remove inefficiencies and improve first-time resolution rates.\n, • Build effective relationships with internal and external stakeholders to support positive customer outcomes and efficient ways of working.\n, • Ensure operational controls, policies and decision-making frameworks are applied consistently, balancing customer satisfaction with commercial performance.\n, • Promote a customer-centric culture that encourages ownership, collaboration and continuous improvement, using operational insight to support the wider Customer Experience strategy, customer loyalty and business growth.\n\n Experience & Knowledge \n\n • Proven experience leading multiple teams through Team Leads or equivalent, with accountability for performance, engagement and operational delivery. (Essential)\n, • Experience implementing and maintaining clear processes, standards and operating frameworks to drive quality, consistency and team capability. (Essential)\n, • Strong experience managing operational performance, including KPIs, service levels, workforce planning and cost control. (Essential)\n, • Track record of using data and customer insight to identify issues, drive improvements and deliver measurable results. (Essential)\n, • Proven ability to build relationships and influence stakeholders across the business to resolve issues and drive positive outcomes. (Essential)\n, • Experience managing complex customer environments, including escalations, service recovery and customer complaints, balancing customer and commercial outcomes. (Essential)\n, • Interest in cycling or relevant industry experience. (Nice to have)\n\n At Tredz, we believe cycling is for everyone — and so is a great place to work. We’re committed to building an inclusive team that reflects the diversity of our customers and communities. We welcome and encourage applications from people of all backgrounds, cultures, abilities, genders, and identities. \n If you need any adjustments during the recruitment process, just let us know — we’re here to support you every step of the way. \n Closing date: 29/07/2026

Service Delivery Manager \n Location: Swansea (1x day per week in office) \n Salary: £45k \n Job description \n We're looking for a Service Delivery Manager to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. \n This is a customer-facing and internally collaborative role, where you'll be re... \n \n ZIPC1_UKTJ

Lead the delivery of digital products used by millions across the UK. DVLA is seeking a Senior Product Manager to work with agile delivery teams, manage product backlogs and drive the successful delivery of complex digital services. Based in Swansea, this permanent role offers a salary of £62,515 (including a £5,000 Recruitment and Retention Allowance) plus c.29% employer pension contribution plus excellent Civil Service benefits. Hybrid working applies with a minimum 60% office-based in Swansea.About the Senior Product Manager role:As a Senior Product Manager, you'll lead the delivery of digital products and services that support millions of UK citizens and businesses. Working closely with agile delivery teams, stakeholders and technical specialists, you'll ensure products deliver value, remain operationally healthy and continue to evolve to meet user needs.As a Senior Product Manager, you will: Lead the delivery of complex digital products and services. Work closely with agile delivery teams to maximise value and outcomes. Manage product backlogs and competing priorities. Balance new feature development with operational stability and technical health. Collaborate with stakeholders across business, change and technology teams. Support and develop Product Managers and Agile Delivery Managers. Drive continuous improvement across products and delivery teams. Ensure successful delivery across multiple products or complex servicesEssential Skills for the Senior Product Manager Experience in owning and delivering digital products and services through different phases of the product lifecycle, including operational running of the product. Proven experience using agile methodologies. Proven experience balancing multiple priorities and dealing with changing priorities. Experience in matrix-managing multi-disciplinary teamsWorking for the DVLA Digital TeamAt DVLA, licensing is just the start. Every project you deliver has the potential to improve how millions of people interact with public services. Join one of the UK's largest digital delivery organisations and help transform services relied upon by more than 53 million drivers, vehicle owners and businesses every day.In return, you can expect a flexible working culture, including: Salary of £62,515 including a £5,000 Recruitment and Retention Allowance, plus c.29% employer pension contribution plus excellent Civil Service benefits. 25 days annual leave, increasing to 30 days with service. Eight bank holidays plus an additional Privilege Day. Hybrid working with a minimum 60% office-based in Swansea. Industry-leading learning and development opportunities. Digital career pathways and communities of practice. On-site gym, restaurants, coffee bar and nursery. Employee Assistance Programme.* Free parking.Why Join DVLA?This is an opportunity to deliver products that have a direct impact on millions of users across the UK. You'll join a highly regarded digital function, work alongside talented digital professionals and help deliver services that make everyday life easier for citizens and businesses.Apply now or contact Inspire People in complete confidence.TPBN1_UKTJ

Overview\n We're looking for an experienced Dedicated Service Delivery Manager to become the primary point of contact for a major public sector customer, taking ownership of the ongoing delivery and continual improvement of services. \n Working closely with the customer and internal technical, operational and commercial teams, you'll ensure contractual commitments are met, service performance is continuously enhanced, and the customer receives an exceptional experience throughout the partnership. \n This is a highly visible, customer-facing role requiring strong stakeholder management, commercial awareness and a proactive approach to driving service excellence. Key Responsibilities\n\n • Act as the dedicated Service Delivery Manager for a major public sector customer\n, • Build trusted relationships with key customer stakeholders, acting as their primary operational contact\n, • Take ownership of contractual service obligations, identifying risks and ensuring appropriate mitigation plans are in place\n, • Chair regular Service Review Meetings, presenting service performance, trends and improvement plans\n, • Produce high-quality Service Management Reports covering KPIs, SLAs, service trends and continual improvement activities\n, • Drive Continual Service Improvement (CSI) initiatives that enhance customer outcomes and operational performance\n, • Own operational escalations, coordinating internal teams to achieve timely resolution\n, • Work collaboratively with Account Management to support the customer's strategic objectives and identify opportunities to add value\n, • Monitor and report on service performance, ensuring contractual commitments are consistently achieved\n, • Review service delivery performance, helping ensure services remain efficient, effective and commercially sustainable\n, • Provide accurate reporting, forecasting and service updates to both customer and internal stakeholders\n, • Build strong relationships across technical, service and commercial teams to ensure a seamless customer experience\nWhat Success Looks Like\n\n, • Excellent customer satisfaction and long-term relationship management\n, • Consistent achievement of SLA and KPI targets\n, • Successful delivery of continual service improvement initiatives\n, • Effective management of service risks and escalations\n, • Strong collaboration between customer and internal teams\n, • Efficient, commercially effective service delivery\nExperience & Qualifications\n\n, • ITIL v4 Foundation certification (essential)\n, • Previous experience as a Service Delivery Manager, Service Manager or Customer Success Manager within a technology, managed services or telecommunications environment\n, • Experience managing a strategic or enterprise customer\n, • Strong understanding of ITIL service management principles\n, • Experience producing service reports and presenting to senior stakeholders\n, • Commercial awareness with an understanding of contracts and service performance\n, • Experience using ITSM platforms such as ServiceNow or equivalent\n, • Proficient with Microsoft Office, particularly Excel, PowerPoint and Word\nSkills & Attributes\n\n, • Outstanding communication and stakeholder management skills\n, • Ability to build credibility and trusted relationships at all levels\n, • Customer-focused with a proactive, solutions-oriented mindset\n, • Strong organisational skills with the ability to manage multiple priorities\n, • Calm under pressure with excellent problem-solving abilities\n, • Commercially aware and able to balance customer satisfaction with business objectives\n, • Passionate about delivering service excellence and continual improvement\n\n

What's in it for you \n At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: \n\n • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.\n, • After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.\n, • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.\n, • Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.\n, • Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.\n, • 50% off health checks at Tesco Pharmacy.\n, • Exclusive access to discounted RAC breakdown cover rates\n, • An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.\n, • After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.\n, • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.\n, • Life Assurance - You are covered for death in service life cover of up to three times annual pay\n, • Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.\n, • A great holiday package\n\n About the role \n You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries … the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently. \n Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. \n You will be responsible for \n Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences. \n Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery. \n Responsible for providing a high standard of customer service by processing deliveries efficiently and to target. \n Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help. \n You will need \n A can do attitude and feel comfortable working to meet designated pick rates.A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.Always be there, on time and properly presented. \n About The Company \n Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. \n Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. \n We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. \n We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. \n Please note \n We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. \n On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. \n Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco

We are currently recruiting for a Service Delivery Manager to join a leading Managed Service Provider supporting a major public sector customer. \n This is an excellent opportunity for an experienced Service Delivery Manager who enjoys building strong customer relationships, driving continual service improvement and ensuring high levels of service delivery within a fast-paced managed services environment. \n This is a predominantly remote role with one day per week required on-site in Swansea. \n The Role \n As the Service Delivery Manager, you will act as the primary point of contact for your assigned customer, ensuring contractual obligations are met while delivering an exceptional customer experience. You will work closely with internal technical teams and customer stakeholders to manage service performance, lead service reviews and identify opportunities for continual improvement. \n Key Responsibilities \n • Act as the main point of contact for all service-related matters. \n • Manage customer relationships throughout the service lifecycle. \n • Lead regular Service Review Meetings with customer stakeholders. \n • Produce Service Management reports and performance updates. \n • Monitor and report on SLA and KPI performance. \n • Drive continual service improvement initiatives. \n • Manage service escalations through to resolution. \n • Work closely with Account Management to support customer success. \n • Review service performance and contract profitability. \n • Build strong relationships with internal and external stakeholders. \n Requirements \n • ITIL v4 Foundation certification. \n • Previous experience as a Service Delivery Manager, Service Manager or similar customer-facing service management role. \n • Experience within an IT Managed Services or Telecommunications environment. \n • Strong understanding of IT service management principles. \n • Experience managing SLAs, KPIs and customer service reviews. \n • Excellent communication and stakeholder management skills. \n • Commercial awareness and the ability to understand contract performance. \n • Experience with ServiceNow or similar ITSM platforms is desirable. \n • Comfortable working independently in a predominantly remote role. \n If you're an experienced Service Delivery Manager looking for your next opportunity within a customer-focused managed services environment, we'd love to hear from you. \n Apply today to find out more.

(Project Manager - Digital & Transformation / Digital Project Manager / Project Manager) \n Your new company \n A job opportunity has arisen for a Digital and Transformation Project Manager to join a highly established and growing organisation in Swansea. This position will initially be a three-year fixed term contract position, with the possibility to become permanent after this initial period. The role offers excellent scope for career progression, an enhanced benefits package and a great working environment. \n You will join a growing and supportive organisation that values innovation, collaboration, and continuous improvement, helping to deliver meaningful change for local communities. \n Your new role \n This is a key role that will require you to take responsibility for delivering complex digital and transformational projects, whilst liaising with several senior stakeholders.This is a standalone Project Manager role within this department, so you will take responsibility for ensuring all projects are delivered to time, budget and quality measurables.As a Project Manager, you will: \n\n • Lead on the successful delivery of digital and transformation projects\n, • Manage project plans, project budgets, resources, risks, issues, and dependencies.\n, • Support business change activities\n, • Lead workshops, engagement sessions and liaise with several senior stakeholders\n, • Work closely with digital teams to ensure an integrated approach to technology and transformation\n\n What you'll need to succeed \n\n • Proven Project Management experience\n, • If you have experience of delivering both Digital and Business Transformation projects, this would be an advantage although it is not essential\n, • Excellent stakeholder management, communication, presentation and organisational skills\n, • Proven experience of planning, managing, and delivering large-scale projects\n, • Knowledge of project management, governance, and/or business and continuous improvement\n, • Excellent IT skills, including Microsoft applications\n, • Degree-level education or equivalent professional qualification (PRINCE2 or similar) would be an advantage although it is not essential\n\n What you'll get in returnThis position offers an excellent benefits package that includes: \n\n • Excellent pension scheme, with high employer contributions\n, • 25 days annual leave + bank holidays (increases with service up to 34 days annual leave)\n, • Flexi-leave - option to build up to 13 days leave a year through flexi\n, • Staff discounts\n, • Flexible working arrangements and more\n\n What you need to do nowIf you would like to discuss this position in more detail, please apply with an updated CV or contact me for a confidential discussion. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

People & Culture ManagerSwansea | Competitive Salary + Excellent BenefitsTSR Legal RecruitmentTSR Legal is delighted to be working in partnership with one of Wales' leading and most respected law firms in the search for a skilled People & Culture Manager to join its senior leadership team.This is a rare and exciting opportunity to join a highly successful, values-driven legal practice that places its people at the heart of everything it does. With a strong reputation for excellence, client service and employee engagement, the firm continues to invest in its people, culture and long-term growth strategy.As People & Culture Manager, you will play a pivotal role in shaping the employee experience across the business, leading the people function and contributing to wider strategic decisions as part of the Management Team.The OpportunityReporting into senior leadership, you will oversee all aspects of the people function, ensuring the delivery of a proactive, commercially focused and supportive HR service across multiple office locations.This role offers a unique blend of operational and strategic responsibilities, making it ideal for an experienced HR professional who enjoys building strong relationships, driving engagement initiatives and influencing positive organisational change.You will lead a small HR team while partnering with managers and leaders across the business to support performance, development, wellbeing and business growth.Key ResponsibilitiesStrategic HR LeadershipLead the People & Culture function across the firm.Contribute to business strategy and operational decision-making as a member of the Management Team.Develop and implement people strategies that support business growth and employee engagement.Champion the firm's culture, values and employee experience initiatives.Employee Lifecycle & Talent ManagementOversee recruitment, onboarding, retention and offboarding processes.Manage talent attraction and employer branding initiatives.Support career development, succession planning and learning programmes.Ensure exceptional onboarding experiences for all new starters.Employee Relations & ComplianceLead on complex employee relations matters, providing pragmatic and commercially focused advice.Ensure compliance with employment legislation and HR best practice.Review and develop HR policies, procedures and processes.Support business change projects and organisational development initiatives.People Engagement & WellbeingDrive employee engagement programmes and wellbeing initiatives.Support diversity, equity and inclusion objectives.Organise people-focused events and activities that strengthen culture and collaboration.Promote a positive, inclusive and high-performing working environment.HR OperationsManage HR systems, reporting and people data.Oversee payroll delivery in conjunction with external providers.Manage employee benefits administration and provider relationships.Lead and develop the People & Culture team, ensuring high service standards across the business.About YouWe are keen to hear from candidates who can demonstrate:CIPD qualification.Previous experience in a People Manager, HR Manager or People & Culture Manager position.Strong generalist HR experience across the full employee lifecycle.Experience managing employee relations matters and advising senior stakeholders.Excellent knowledge of UK employment law and HR best practice.Previous experience leading and developing HR team members.Strong organisational, communication and stakeholder management skills.A proactive, solutions-focused and commercially minded approach.The ability to influence, challenge and build trusted relationships across all levels of the business.Why Apply?Join one of Wales' leading law firms with an exceptional reputation.Become part of the firm's Management Team and contribute to strategic decision-making.Lead meaningful people and culture initiatives that directly impact business success.Work within a supportive, collaborative and values-driven environment.Excellent opportunities for professional development and long-term career progression.Competitive salary and comprehensive benefits package.LocationThe role will be based in Swansea with occasional travel to other office locations as required.ApplyFor a confidential discussion about this opportunity, please contact:Rachel PhillipsTSR Legal Recruitment02920 388100TPBN1_UKTJ

Binnies UK, part of the RSK Group are currently looking for experienced Senior Quantity Surveyors.This is a senior-level position that supports site staff and leads all commercial and procurement aspects of a project. The Senior Quantity Surveyor will be involved with all aspects of the project lifecycle, seeking to minimise the costs of a project and enhance value for money whilst achieving the required standards and quality in accordance with contract and Customers and/or Contract Leader expectations. The role will require the compilation of complex project cost/budget reports and the resolution of cash flow issues. Provides support for commercial, contractual procurement and financial services. Resolves commercial, contractual and construction problems; and ensures prompt payments for subcontractors' work. This role may work independently, managing a small commercial team or under the direction of and report to a more senior commercial designation.As part of the project leadership team take responsibility for the direction and execution of the Quantity Surveying functions on allocated contract/s from tender through to final account in accordance with the Business Management Systems to deliver maximum quality of service and profitability, including as follows- Lead the interpretation/understanding of the respective obligations, responsibilities and liabilities of the parties to the contract and be fully briefed on the contract estimate, including settlement adjustments.- Timely issuing of required Notices and contractual correspondence, pursue all valid Variations, Claims, and other entitlements to final account settlement.- Produce and implement the project procurement plan in line with the agreed delivery strategy and project timescales.- Undertake all required subcontract procurement, including issuing of tender documents, bid assessment, negotiation of price and conditions and preparation of subcontract documents.- Lead the management of subcontract works packages including Subcontract documentation including negotiation of terms and conditions, prices, and programme and interim assessments and variations.- Direct the resolution of non-complex commercial, contractual and construction problems, ensuring that contractual and commercial risks and opportunities are identified to the Contract Leader.- Submission of financial reports including internal valuations / CVRs, commercial and margin forecasts, cash flow projections, turnover forecast and de-brief reports to pre-agreed deadlines.- Ensure that all delivery staff adhere to commercial procedures and reporting systems.- Capture, report and mitigate project risks as a part of the project team. Provide contractual advice to the project / site team as and when appropriate- Submit and agree regular applications for payment maximising contractual entitlements, issue all nescessary invoices and secure prompt payment of all amounts owed.- Maintaining registers of variations, delay, extension times and claims- Plan and implement change management and cost control- Interfacing with Customers commercial and project teams- Preserve the Companys good name in dealings with the Client, our suppliers and the public at large.- Participate in creating a knowingly safe working environment including understanding the implications of health, safety and environmental regulations- Ensure all health, safety and environmental risk situations are brought to the attention of Contract Leader / Project Manager.-- Preparation and implementation of recovery action plans where corrective actions are required- Provide contractual, commercial, procurement and financial services and advice to the delivery teamQualifications:- Degree / Qualification in Quantity Surveying / Commercial Management or substantial in-role experience in lieu.- Working towards recognised professional accreditation (RICS / CICES / etc.) (Desirable)Key Requirements:- Detailed knowledge of contract responsibilities including experience of drafting effective contractual correspondence and the facilitation of collaborative solutions- Extensive experience of technical minute taking at contractual meetings and able to demonstrate the ability to collate information, prepare reports, payment certificates and interim financial reports and closeout reports- Good working knowledge of the construction process- Experience of developing & implementing procurement and contract strategies- Proven negotiating and team-working skills with the ability to motivate and lead a team- Understanding of water / wastewater treatment process- Working to deadlines- Give direction to a wider team- Developed communication / presentation skills- Articulate with range of software packages, including MS Office- Analytical / mathematical thinking- Developed people management and supervisory capabilities- A creative and innovative approach to problem-solving#LI-HS1TPBN1_UKTJ

We're hiring a Global Account Manager to join a high-performing team at the forefront of virtual healthcare. This role is ideal for someone who thrives in managing strategic, high-value relationships across international markets-particularly with global insurers or multinational corporates. As the key point of contact for a portfolio of large international private medical insurers (IPMI) and corporate clients, you'll take full ownership of relationship management, service delivery, and account growth. You'll work closely with cross-functional internal teams to ensure smooth onboarding, performance tracking, contract renewals, and delivery of top-tier virtual healthcare services. This is a client-facing role that requires strong commercial acumen, outstanding communication skills, and the ability to navigate complex client needs across multiple geographies. You'll need to be confident managing contract discussions, solving issues proactively, and delivering strategic account plans backed by data and insights. You'll also play a vital role in driving account growth by identifying upsell opportunities, presenting market and product developments, and ensuring the client experience aligns with SLAs and commercial commitments. What we're looking for: • Proven experience in global account management or client-facing roles-ideally within virtual health, insurance, or related sectors., • Solid understanding of international healthcare or insurance dynamics., • Skilled at managing large, complex accounts and navigating matrixed client organizations., • Strong presentation, communication, and reporting skills., • Data-literate, organised, and comfortable balancing multiple priorities. ACS are recruiting for a Global Account Manager. If you feel that you have the skills and experience required in this advertisement to be a Global Account Managersubmit your CV including an outline of your experience as a Global Account Manager. It is always a good idea to include a covering letter outlining your experience as a Global Account Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Global Account Managerrole you desire.

Construction Project Manager - Healthcare ?? Home-based with national travel ?? £65,000-£70,000 + £5,500 car allowance + 20-25% bonus + matched pension up to 7% Are you an experienced Capital Projects Manager with a background in construction or engineering, looking for a role where your work directly improves patient care? We're supporting a leading UK healthcare provider in recruiting a Capital Property Projects Manager to deliver major capital projects across the UK. You'll oversee projects from initial modelling and design through to build, mobilisation, and service go-live, working closely with internal teams and external partners. Projects will range from refurbishment and new-build schemes to modular and relocatable healthcare units, typically valued between £1m-£15m. What you'll be doing: ? Developing project briefs, cost modelling, and budgets ? Managing the full design and procurement process with 3rd party consultants ? Overseeing delivery of construction projects to RIBA methodology, ensuring quality and regulatory compliance ? Managing contractors, risks, and timelines while keeping projects on budget ? Administering and managing JCT contracts and ensuring proper documentation ? Coordinating project handover to operational and facilities teams ? Supporting continuous improvement by conducting post-project reviews What we're looking for: ?? Significant experience in construction project management, ideally within healthcare environments ?? Strong working knowledge of JCT contracts and their administration ?? Knowledge of diagnostic imaging facilities (MRI, CT, PET-CT) desirable ?? Strong understanding of statutory requirements, project risks, and financial management ?? Ability to manage multiple high-value projects simultaneously ?? Excellent stakeholder and contractor management skills ?? Degree in construction, engineering, building surveying, or similar ?? PRINCE2, MSP, or APM qualifications desirable What's on offer: • Competitive salary £65k-£70k, • £5,500 car allowance, • 20-25% bonus, • Matched pension up to 7%, • Clear progression route to Senior Project Manager or Head of Capital Projects as the organisation continues to expand, • Opportunity to work on projects that truly make a difference to patient care This is a fantastic opportunity for a Capital Projects professional to join a growing healthcare organisation, with structured career development and the chance to progress into more senior leadership roles as the team and project pipeline grows. ?? Interested? Please get in touch with Lucy Wynn for a confidential chat to explore this further. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Senior Statistical Programmer Consultant to join one of our clients. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. Main Job Tasks and Responsibilities: The Senior Statistical Programmer Consultant is a delivery-focused role who works under the leadership, oversight, and direction of a Programming team leader to lead and/or support aspects of the programming effort to deliver technical programming and information components of a project. This position requires high technical skills and thorough industry knowledge to independently perform the Programming tasks Key Responsibilities: • Responsible for supporting the Programming deliveries of a clinical study or project., • Implements statistical programming aspects of the protocol and the clinical development program., • Ensures high quality is built into own deliverables and the quality delivered by other programmers., • Programs independently with high efficiency and quality., • Writes and/or implements specifications and oversees completeness of relevant documentation., • Contribute to the development of best practices to improve quality, efficiency, and effectiveness within the function., • Ensures compliance with standards and automation usage., • Plans and support team activities and tasks., • Communicates and escalates risks within the assigned studies and/or projects., • Works proactively with study team members including but not limited to the Statistician, Lead Programmer, Data Manager and Study Leader. Education and Experience: • Bachelor’s degree in computer science (CS), statistics, or related scientific disciplines with 5 yrs. of clinical programming (CDISC) experience; Master’s degree in CS, statistics or related disciplines with 6 yrs. of clinical programming (CDISC) experience., • Need to have Oncology TA experience., • Working knowledge of ICH and Good Clinical Practices, Clinical research, Clinical trial process, and related regulatory requirements and terminology., • Good understanding of the clinical drug development process., • Strong communication skills and coordination skills., • Current knowledge of technical and regulatory requirements relevant for the role, • Ability to proactively manage concurrent activities within a project, • Proficient ability to influence relevant stakeholders on programming-related items The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-DNP

Course Developer & Skills Coach – Service Designer Apprenticeship (Level 6) Contract: Full-time Location: Remote (UK) with occasional in-person meetings and workshops in London Salary: £37,500 – £40,000 per annum, dependent on experience Start Date: ASAP Closing Date: Sunday 24th May 2026 (We may close this advert early if we receive a high volume of suitable applications. We encourage early applications.) Join KnowledgeBrief At KnowledgeBrief, we believe in the joy of learning. For over 20 years, we’ve supported organisations and professionals to grow through evidence-based leadership, management, and professional development programmes. Our approach combines academic insight with practical application, delivered through our innovative platform and expert-led programmes. We are a values-driven organisation, committed to authenticity, high-quality learning, and creating meaningful impact for our learners, clients, and colleagues. About the Role We are looking for an experienced and passionate Service Designer to join our Operations team as a Course Developer & Skills Coach for the Level 6 Service Designer apprenticeship programme. This role works closely with the Curriculum Innovation Manager, Digital Learning Team, and wider Operations function to design and deliver engaging apprenticeship learning experiences aligned to the ST0894 Service Designer standard. You will play an important role in shaping the learner journey from curriculum design through to delivery, coaching, and EPA preparation. This is an opportunity to help professionals develop the skills to design, prototype, and improve services that create meaningful impact for users and organisations alike. As part of a growing and evolving curriculum team, you will contribute to the continuous improvement of our programmes, digital learning experiences, and learner outcomes. Key Responsibilities • Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements, • Deliver engaging workshops, coaching sessions, and group learning experiences, • Support learners to apply service design principles within real workplace contexts, • Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create high-quality learning materials and assets, • Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness, • Contribute to standardisation, quality assurance, and continuous improvement activity across programmes, • Build positive relationships with learners, employers, and colleagues across the organisation, • Maintain accurate learner records and support compliance requirements Experience, Skills & Qualifications Essential • Occupational experience in service design, UX, or a related field, • Strong understanding of user research, journey mapping, service blueprinting, prototyping, and systems thinking, • Experience designing learning, curriculum, or training materials, • Experience coaching, mentoring, or supporting professionals in development, • Strong understanding of adult learning principles, • GCSE English and Maths (or equivalent) Desirable • Degree in service design, UX, design, or a related discipline, • Teaching qualification such as AET, DET, or PGCE, • Assessment or quality assurance qualification such as CAVA or IQA, • Experience delivering apprenticeship standards, • Experience using digital learning tools or platforms Interpersonal Fit We’re looking for someone who: • Is aligned with our values and culture, • Brings curiosity and a passion for learning, • Communicates clearly and builds strong relationships, • Takes ownership and delivers with quality, • Works collaboratively and supports others Why Work With Us? At KnowledgeBrief, we are committed to creating an environment where people feel supported, challenged, and able to grow. You’ll benefit from: • Dedicated monthly CPD time to support your development, • 5.6 weeks’ annual leave plus bank holidays, • Two-week company closure over Christmas and New Year, • Company sick pay, • Access to our Employee Assistance Programme and wellbeing support, • Opportunities to contribute to cross-team projects and organisational growth, • A remote-first environment with opportunities to connect in person Our Commitment to Safer Recruitment and Inclusion KnowledgeBrief is committed to safeguarding and promoting the welfare of learners, and all colleagues are expected to share this commitment. Offers of employment are subject to pre-employment checks, including right to work, references, and DBS check. We are an equal opportunities employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process. Application Process • Submit your CV via BambooHR, • Initial screening with the People & Culture Team, • Interview stage(s) with the hiring team during the week commencing 25th May 2026, • Final decision and feedback We aim to keep our recruitment process timely, transparent, and respectful. Ready to Apply? If this opportunity aligns with your experience and aspirations, we would love to hear from you. Please submit your CV and we will be in touch. The Hiring Team KnowledgeBrief

About the company: Alexander Lloyd is partnered with one of the UK's leading pension consultancies. Our client focuses on building long-term partnerships with clients, and scheme members ensuring compliance efficiency, and high-quality outcomes across as aspects of pensions administration and consultancy services. If you want to work for a business that put people first, where diverse talents are supported to grow and thrive, then this is a great opportunity for you! About the role: This is remote position, with ad-hoc travel required to the Middlesbrough office. We're looking for an experienced Pensions Client Relationship Manager to take the lead on Public Sector pensions administration. You'll be the trusted partner for clients, working with pension boards, committees, and scheme members to ensure outstanding service delivery. You'll also play a key role in new business tenders, representing administration services. Key responsibilities include: • Leading the delivery of pension administration services for a portfolio of Public Sector Clients., • Managing client relationships and acting as the main point of contact., • Preparing and presenting for client meetings., • Handling complex pension queries and offering consultative support., • Managing projects and ensuring compliance with legislation., • Leading on tenders and new business presentations. Keys skills and experience required: • Extensive experience in Client Relationship Management and Public Sector pensions administration., • Experience of working within a third-party pensions administration environment., • Strong technical knowledge of DB schemes and pensions legislation., • Confidence in managing complex queries and client relationships., • Excellent communication skills - written, verbal, and presentation. Apply now to take your next step in your pensions career!

Project Manager Remote (with occasional travel) Full-time, Permanent Up to £43k This role is ideal for project coordinators or junior project managers who are ready to step up into a delivery-focused role. If you’re passionate about change and enjoy working in a collaborative, purpose-driven environment, this could be the next great move in your career. You’ll be joining a fast-growing and innovative business at the forefront of modernising how financial services operate. With a clear roadmap for growth and transformation, you’ll play a key role in driving real, positive change. Experience within Financial Services and acquisitions is preferred. The Business The business is a fast-growing and well-established Financial Services practice with offices across the UK. They are directly authorised and have strong backing to support their forward growth. The firm is growing both organically and through acquisitions, so they now have a need to expand the project change team. The Role As Project Manager, you’ll support the end-to-end delivery of key change projects across the business. Your day-to-day will involve coordinating resources, managing timelines, tracking performance, and keeping stakeholders aligned and informed. You’ll be instrumental in delivering strategic initiatives that improve systems, enhance client experience, and enable business growth. You’ll be part of a wider change team, working closely with internal teams and external partners. Your ability to manage multiple priorities, communicate clearly, and think critically will be essential. The Benefits • Salary up to £43k, • Remote working, • Death in service, • Private medical insurance, • Income protection, • Bonus scheme, • Pension, • Holiday days, • Full benefits to be confirmed Requirements • Experience within financial services is an absolute must, • Experience as a project manager How to apply Click apply to send your CV - no cover letter needed. The process is straightforward: an initial phone chat followed by a video interview with key stakeholders. We’ll keep you informed every step of the way. Synonyms Change Manager, Delivery Manager, Programme Coordinator, Project Coordinator, Transformation Manager, Implementation Manager, Business Change Lead, Project Lead, Business Projects Specialist, Change and Delivery Officer, Operations Project Manager

Are you a mid-Market ERP Project Manager with good experience of managing multiple ERP software project implementations, and looking for a step up? You'll need to have a commercial background, a good understanding of business processes and will be able to manage the delivery team for Cloud ERP implementations to external clients. The role is hybrid role with 3 days every month in the Nottingham office, they do the first 2 Mondays of the month in the office to get the billing sorted and then one team day with the consultants. This company are a small, privately owned, and very successful ERP Partner; they have been in business for around 20 years and have 40 staff. They specialise mid-range ERP cloud solution from 20 users to 250 users. As well as ERP software knowledge, your experience will cover coordination and organisation of resources and people, project planning, risk management, project progress reporting, tracking of deliverables, documentation, and meeting milestones on time and to budget. Projects range from new ERP implementations to software upgrades, and add-on modules to ERP. Your background: 2 years + ERP project management experience in a consulting environment Experience with 3 full cycle Implementation projects of at least 20 users ERP software or similar solutions expertise A background in software implementation would be great You've worked in a client facing role, and can manage the customer and their pain points Experience using project management tools such as MS Project, and / or formal project management methodologies such as Prince2 Great at forming effective relationships with clients and managing their expectations Professional, good communicator and with a strong work ethic A stickler for detail As a PM here, you will work with a very experienced Professional Service Manager knows what the steps are to delivering a successful ERP solutions. And you will work with a close knit team of PM's, So this job this would suit someone looking for the next step up in their ERP project management career. Please apply and I'll read you CV. Thank you, Jake

Technical Event Project Manager Contract Position, initially for 6 months Fully Remote, but able to travel to clients and abroad Healthcare Industry Our Client is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. Who We Are Our Client are experts in planning, designing, creating and delivering highly interactive, engaging and impactful events. Our purpose is centred around a desire to improve healthcare and deepen our understanding of human behaviour. Our team is a tight knit, collaborative, and intellectually curious group of people with a unique blend of backgrounds and global experience. We are in search of a Technical Event Project Manager to join our team to ensure the successful project management and delivery of exhibition booths for our Pharmaceutical Clients. About the Technical Event Project Manager As the Technical Event Project Manager, you will have experience in the design and project management of exhibition booths with a keen eye for detail and innovative solutions. You will be responsible for a range of activities to support the successful project management and delivery of exhibition booths at congresses for a variety of Clients. You will collaborate with and work alongside Account and Event Project Management team members to deliver projects on time, to scope and within budget. You will monitor progress, address delays, and keep Clients, project teams and suppliers informed. We'll look to the Technical Event Project Manager for your technical expertise in the end-to-end production of exhibition booths in the life sciences industry. You will have worked with a variety of Pharmaceutical Clients and will have utilized your creative and technical skills to support the design and build of exhibition booths in congress halls across Europe. You will be proficient at working with, leading, and directing suppliers. You will manage issue resolution, both during the planning and onsite delivery of exhibition booth build and execution. You will have knowledge and experience of services such as electrics, water, Wi-Fi, rigging, Audio / Visual, current and future technologies, along with a good understanding of the health and safety risk assessments to ensure all projects are delivered safely. From a quality perspective, you will maintain high standards by overseeing the production of key components ensuring the adherence to design specifications as essential. This position is Client facing so you will have experience developing relationships, this includes anticipating their needs, proactively managing solutions, and acting as a conduit between a variety of stakeholders as a subject matter expert. You will have experience in working with Clients to bring to life their ideas by briefing in design concepts and working closely with suppliers on the technical aspects of booth build and execution. This position is home based in collaboration with a global team at our client and with their clients and healthcare professionals. Activities may include: • Interacting and developing relationships with Clients on a regular basis to present design ideas and proposals, • Working with the Account Management Team to respond to Client briefs and RFPs, • Supporting the scoping of budgets to include hours and expenses applicable to booth design and build, • Working with venues to understand allocated spaces, limitations, and requirements for construction, • Briefing in and working with designers on technical drawings and plans, • Collaborating with Event Project Managers to ensure the procurement of assets and supplies to support the delivery of the booth, • Travelling onsite to oversee the build and project management of the booths, • Developing relationships with Suppliers and Vendors This position will require international travel. Who You Are Seasoned: You have proven experience in international exhibition booth build and design demonstrating 5-7 years of delivering in the life sciences industry. You are proficient in a range of technologies and digital solutions. You strive to provide quality customer service and have exceptional attention to detail. Collaborative: You have the desire to collaborate with a diverse global team and are interested in establishing relationships with team members, clients and vendors around the world. Asking questions comes naturally to you and you aren't afraid of researching to find the answers. Resourceful: You may not know all the answers, but you have a proven track record of working through difficult challenges by independently researching potential directions, collaborating with others, and iterating to find solutions. Prioritizing projects, finding efficiencies, and improving processes are all part of your mindset. Adaptable: You continue to build on your technical skills by researching methodologies and keeping up with industry trends and innovations. You have the flexibility to work in a fast-paced environment, meeting demanding deadlines and adapting to changing priorities. Skills: • Demonstratable knowledge of end-to-end exhibition booth build and design, considering venue limitations and optimal use of exhibition space, • Detail oriented with an eye for innovative technology and design ideas, • A great communicator with the ability to build strong professional relationships, • Experience in working with and managing suppliers, • Strong problem identification and solutioning ability, with core technical reasoning and subject matter expertise, • Awareness of the implications of deploying certain technologies and comprehension of the content creation process including general knowledge of associated software, file types, and timelines, • Previous experience of AV, sound design, and lighting preferable Qualifications • Bachelors Degree and or 5 years of industry related experience, • Strong communication and interpersonal sk

Senior Security Engineer (AI & DevOps) iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Cybersecurity Location: WeWork Waterloo - Hybrid ( Comp: $ (Base) + Company Performance Bonus (20%) + Share Options + US iProov Benefits The role was created specifically to provide the technical security depth that will allow us to accelerate our adoption of agentic AI, equipping developers and data scientists building our biometric products with the tools and workflows to use AI safely and at pace. You will work as the direct counterpart to our GRC-focused InfoSec Manager, owning the engineering and implementation side of our security posture across cloud infrastructure, developer workflows, AI systems, and our core security toolstack. This is a role for someone who has built and shipped software or infrastructure and brings that experience into a security context. • Architect and deploy the secure technical framework that governs the security controls for how our developers and scientists use agentic AI, including AI coding assistants, autonomous agents, and LLM-integrated tooling. Given that these systems can autonomously access data, execute code, and interact with external services, the guardrails you design will need to address a substantially broader attack surface than traditional AI tooling, and must hold up in a context where the underlying data is among the most sensitive we handle., • Be the primary technical security voice in decisions around the use and deployment of externally developed AI, ensuring the right controls are in place from the onset, • Continuously mature automated security controls into CI/CD pipelines and infrastructure-as-code deployments, championing the DevSecOps culture across a large engineering organisation., • Take hands-on ownership of our core security technology stack, including Wiz, CrowdStrike, Google SecOps, and Tailscale, ensuring these platforms are correctly configured, tuned, and integrated., • Drive continuous technical delivery of strategic security initiatives, systematically identifying, triaging, and closing gaps across our cloud environments, internal networks, and developer workflows., • Provide technical oversight of the security of the data pipelines feeding our internal AI systems and, critically, the permissions and access boundaries of agentic AI systems reaching out into other environments, enforcing the principle of least privilege, maintaining audit trails, and ensuring sensitive data and code integrity is handled with the rigour required., • Complement the work of our existing biometric and product focused Red Team by owning security coverage of the DevSecOps surface, the build pipeline, internal toolchain, cloud environments and developer infrastructure., • Act as the primary technical security partner to our GRC-focused InfoSec Manager, translating governance and compliance mandates into concrete, automated engineering controls., • Represent the technical security function in external audits. This includes presenting evidence of controls, articulating the security posture of our cloud and AI environments to auditors, and working closely with the InfoSec Manager to ensure the technical substance behind our compliance position is clearly and credibly communicated., • A foundational background in software engineering or DevOps before moving into a dedicated security role: you understand how code is written, tested, and deployed, and that experience is central to how you approach security problems., • Proven, hands-on experience securing modern cloud infrastructure and containerised environments, with a solid understanding of infrastructure-as-code principles and the security implications of how infrastructure is defined and provisioned., • Proficiency in deploying and administering enterprise security platforms, ideally with direct experience managing tools spanning CNAPP, EDR, SIEM, and zero-trust networking., • A heavy and active user of AI in both professional and personal contexts, including agentic AI tools and coding assistants, with a grounded understanding of the evolving AI threat landscape, including model supply chain risks, prompt injection, data exfiltration, agent misuse, and LLM-specific attack vectors., • Scripting and automation capability, particularly in Python, to build internal tooling, automate security checks, and reduce reliance on manual processes across the security function., • Prior experience or a demonstrated practical interest in securing AI workloads, data pipelines, and machine learning environments., • The communication skills to collaborate effectively with highly technical stakeholders, champion security initiatives without hindering developer productivity, and translate risk into language that resonates with both engineering peers and business leadership, including the confidence to present technical security evidence clearly in formal external audit settings., • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Hi, we’re Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we’ve fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. ⚙️Technology at Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter to maintain connections, collaborate on larger projects, and have fun together. You can read lots more about our technology stack and our culture over on our tech blog -_ ⚒️ E-commerce Team at Bloom & WildThe E-commerce team makes up a large proportion of the nearly 60 strong Technology team, which in itself forms a large part of the overall Bloom & Wild team of over 400 people. Alongside the OpsTech, Platform, Data and IT teams, the E-commerce team focuses on delivering the best experience to our customers before, during and after their purchase. Our E-commerce teams consist of four cross functional squads, responsible for a business and architectural domain – you'll join our Subscription & Retention squad responsible for accelerating business growth and profit through delightful customer experience built on robust, scalable systems. • Delivering the Engineering roadmap for your squad., • Driving technical strategy within the team and ensuring alignment with overall business strategy., • Ensuring that non-functional requirements (e.g., performance, security) are considered and met during the product development lifecycle., • Resolving complex technical challenges and providing guidance to other team members., • Mentoring and supporting the development of other engineers within the team., • Leading projects and initiatives, ensuring successful delivery and execution., • Fostering a culture of continuous improvement within the Engineering team., • You are an experienced Ruby developer (5 years+) with detailed knowledge of Ruby on Rails in a production environment coupled with experience of front-end development using frameworks like Angular or React., • You have experience working with RESTful APIs, version control tools such as GitHub, CI tools such as Codebuild, and testing tools like RSpec/Cucumber or similar., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services., • You are able to use Observability tooling to understand, diagnose, improve, debug, measure and visualise platform health., • You are up-to-date with the latest technologies including AI for example Machine Learning for personalisation or automation of processes, • You have experience of breaking down complex problems to into incremental, manageable valuable chunks, • You take a collaborative, data-driven, and experimental approach and are able to demonstrate the ability to foster this mindset in your colleagues., • You are able to get going quickly, understand complex systems and also be able to communicate with non-technical team members., • You are an experienced leader, mentor and coach; capable of supporting and elevating those around you It would be great if... • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You are flexible and excited about using different languages and frameworks to solve problems, and love helping others do the same.🏡 Belonging @ Bloom & WildWe know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of workingWe really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters mostThink deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a differenceStay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for youTo care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include: ⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year💛 1 Volunteering day each year🐣 Enhanced family leave and a workplace nursery scheme🌱 A flexible training framework for every stage of your career 🫱‍🫲 Getting hiredWe’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - An interview with Ella, our Engineering Manager to get into more of the detail. - A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session. - A Final chat with Steve, from our Martin or Steve from our leadership team. We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. e’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you.

Laundryheap is an award-winning, industry-leading startup that’s transforming the way people do laundry and dry cleaning. We collect, clean, and deliver items back to customers in as little as 24 hours, making us one of the fastest services in the industry. Headquartered in the UK, our service is live in 14+ international markets and rapidly expanding across Europe, Asia, and North America. The Role As a Commercial Account Manager at Laundryheap, you will look after a group of business clients across the UK. Your main job is to keep clients happy, make sure they stay with us, and help grow their business with Laundryheap. You will also support new clients as they join and find ways to increase the services they use. You will work closely with teams like Operations, Partnerships, and Commercial to make sure clients get a smooth and reliable service. This role suits someone who is comfortable working independently, enjoys a fast-paced environment, and likes building long-term client relationships. Key Responsibilities • Account Management & Retention: Manage a portfolio of 3 Large Key Accounts sat within the Retail sector. Be the main point of contact for client questions, issues, and regular business discussions. Run regular check-ins and quarterly reviews to understand client needs and performance. Spot any risk of clients leaving and take action to retain them. Handle contract renewals, pricing updates, and service agreements • Revenue Growth & Upsell: Look for opportunities to grow each account through additional services or increased usage. Work with the Business Development team to ensure a smooth handover of new clients. Create simple growth plans for key accounts with clear targets. Track account performance and highlight any risks or o opportunities, • Client Onboarding & Enablement: Support new clients during onboarding to ensure a smooth start. Help clients understand how to use the platform and services effectively. Work with Operations and Logistics to align schedules and service delivery, • Reporting & CRM: Keep all client information and updates accurate in the CRM system Share regular updates on account performance with the Commercial Director Support forecasting by tracking expected revenue and volumes What We’re Looking For Essential • 2–5 years of experience in B2B account management, ideally in areas like logistics, hospitality, facilities management, or service-based businesses. Not mandatory, • Proven ability to retain and grow client accounts, • Strong communication and relationship management skills, including working with senior stakeholders, • Comfortable using data, CRM systems, and reports to manage accounts, • Confident, professional, and clear in communication, • Able to manage your own workload and handle multiple clients independently, • Right to work in the UK Desirable • Experience in hospitality, short-let or serviced accommodation, facilities management, or laundry services, • Familiarity with CRM tools like HubSpot and basic data reporting, • An existing network in hospitality, Airbnb management, or corporate services, • Experience working in a fast-growing or scale-up business environment Work Schedule • Remote: 9:00 am to 6:00 pm, • 9-hour shift (8 working hours) We’re looking for driven, relationship-focused individuals who thrive on ownership, enjoy building long-term client partnerships, and aren’t afraid to take initiative in a fast-paced environment. If that sounds like you, don’t miss this opportunity—apply now and grow your career with the international team at Laundryheap!

Bloom & Wild is re-inventing the $60B global flower industry. Over a billion flower exchanges take place every year and industry satisfaction levels are low. Driven by our vision of creating the destination for making life a little more thoughtful and beautiful, we do things differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. And we’ve seen impressive traction to date - we are Europe’s largest direct to consumer flower company. In January 2021 we announced our £75 million Series D funding round, led by General Catalyst (backers of Airbnb and Deliveroo), alongside other top tier investors including Index Ventures (investors in Wise and Glossier). We are home to a family of 3 strong brands, Bloom & Wild, bloomon and Bergamotte, having acquired bloomon in April 2021 and Bergamotte in July 2021. Together, we are active in 8 countries. We were named one of the 5 fastest growing tech companies in Europe and are alumni of Tech Nation’s Future Fifty. We were also one of the Sunday Times Top 100 Small Companies to Work For 2020. We really care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us. In our team, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. Tech Team @ Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Our Product Engineering team is organised into cross functional squads, each responsible for a business and architectural domain, supported by Platform and Data Engineering. You’ll join the Range squad, a cross-functional team within our Ops-Tech group. We focus on the internal systems that power range representation, product allocation, and stock management — a core domain of our business that directly influences what our customers see and receive. Our work connects closely with many other squads across Bloom & Wild, as we support the smooth flow of products from planning through to delivery. Most of our team is based in the UK and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter in order to maintain connections, collaborate on larger projects and have fun together. You can read lots more about our technology stack and our culture over on our tech blog - _. 💻 What you’ll be doing…As a mid-level engineer in our Range squad, you’ll help build and maintain the internal tools that power our warehouse operations — from bouquet assembly to order fulfilment across multiple countries. • Working closely with our product manager, engineers, and stakeholders to understand real-world needs and translate them into working software., • Building and improving our internal tools using Ruby on Rails and related technologies., • Making iterative improvements to our monolith while contributing to the development of new features to support our rapidly expanding curated range of products., • Writing clear, tested, secure, maintainable code and participating in code reviews to ensure high-quality solutions., • Exploring new ideas and opportunities to improve our monolith and workflows., • Helping to shape our technical decisions by sharing your ideas and contributing to discussions about architecture, tooling, and best practices., • Contributing to technical discussions and helping ensure our solutions align with our technical strategy and business goals., • Collaborating with your squad to deliver work in small, valuable increments — using agile practices and modern tooling., • Monitoring, debugging and improving the performance of our systems with observability tools., • You are a Ruby developer (2+ years of experience) with good knowledge of Ruby on Rails in a production environment and are keen to keep growing your expertise., • You have experience working with RESTful APIs, version control tools such as GitHub, and testing tools like RSpec., • You’re curious about how things work — whether it’s diving into a new tool, exploring performance improvements, or figuring out how real-world problems translate into code., • You want to work in a kind, inclusive, and supportive environment where people care about their work and each other., • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services.Why Bloom & Wild?To care wildly for our customers, first we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. 🌻Work that works for you - Flexible working : our core hours are 10-4, but outside of these hours you can start or finish your day when works best for you- Work Abroad for up to 30 days each year - Share in our success with a choice to take equity options from day 1- Enhanced family leave policy and a workplace nursery scheme- 1 day per year to volunteer on a project that’s close to your heart 🌴 Time off- 25 days’ holiday + your birthday and bank holidays each year- Option to buy an extra 5 days’ holiday each year - Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values and celebration calendar 🌱 Health & Wellbeing- Health cash plan through Simplyhealth- Mental health support through Open Up, including access to online therapy sessions- Allies and champions groups- Mental Health First Aiders and awareness training for our managers - In person or virtual yoga every week- Cycle to work scheme- Electric car scheme- Our office kitchen is stocked with drinks and snacks to keep you going- Financial wellbeing support through Bippit- Workplace pension contributions 🌳 Growth & Development- A flexible training framework for every stage of your career development through our Bloom & Learn programme- Access to the Goodhabitz learning platform- Mentee and mentor opportunities with our external partners, such as The Women's Association and Future Founders- Internal & external Speaker Sessions on a variety of different inspirational topics 💐 Moments that matter- Social & wellbeing monthly calendar- Summer and End of Year events, team lunches and post-peak celebrations- Irresistible discounts on our products, blooms & subscriptions! SponsorshipWe're proud to hold an A-rated sponsor license, so we can assign certificates of sponsorship. This means we can support applications from anywhere as long as the job is deemed suitable under the points based system. 🫱‍🫲 Getting hired We’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • The majority of our A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals.- An interview with Tonci, our Engineering Manager to get into more of the detail.- A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session.A final chat with our CPTO or VP of Engineering. We believe in leading change for good, so do let us know if there’s anything we can do to support your application process. Also, if you have any feedback, please help us to improve our candidate experience by sharing (anonymously) _.

Our client, a global energy consultancy, is looking for an experienced Account Manager to join their team. As the Account Manager, you will manage client relationships and service delivery for a portfolio of I&C clients, while also driving upsells, account renewals, and client retention. If you have 4+ years of experience in account management within an energy consultancy or TPI, a great understanding of flexible procurement contracts and a passion for delivering exceptional client service - apply today!! Key responsibilities for the Account Manager: • Offering full-service support to high profile, Industrial & Commercial clients, • Acting as the key point of contact, delivering tailored solutions for energy and sustainability needs, • Attending regular client meetings with a focus on upselling services and driving retention, • Ensuring smooth, efficient and on-time service delivery, • Handling and processing contract renewals, • Identifying and presenting value-added opportunities to enhance client outcomes, • Reviewing and refining energy and sustainability strategies for the upcoming year, • Advising clients on energy usage options and sustainability initiatives, • Leading the development and execution of energy procurement strategies, • Coordinating international service projects and ensuring consistent delivery across regions Skills and experience required for the Account Manager: • 4+ years account management experience ideally for an energy consultancy/ TPI, • Experience in account management of I&C clients, • Strong client-facing experience with a passion for delivering exceptional service, • Experience of risk managed flexible procurement, non-commodity charges, bureau services etc, • Demonstrated success in upselling, client retention, and contract renewals, • Commercially minded with a strong business-oriented approach, • Excellent communication, interpersonal, and customer relationship skills, • Analytical thinker who enjoys working with data to uncover trends and insights, • Capable of evaluating sustainability and efficiency ROI business cases with accuracy, • Must hold a full, clean UK driving licence Ref: 15050 Role: Account Manager (B2B energy) Location: Homebased (with travel in the Redhill office and client visits) Salary: Competitive + bonus

We are partnering with a leading provider in the low-voltage controls industry, recognized for exceptional customer service, next-day delivery from UK stock, and strong customer relationships. The company is dedicated to being a strategic partner for its clients, helping them reduce supply costs and improve operational efficiency. They are currently seeking a highly motivated and experienced Business Development Manager to drive growth and expand their market presence across Northern England and Scotland (**The Location listed on the advert is just a guide, as job boards don't do general areas very well). This role offers a fantastic opportunity for a seasoned sales professional to join a forward-thinking company with a rewarding commission structure and substantial growth potential. Key Responsibilities: • Drive Growth: Identify and secure new business opportunities in Northern England and Scotland, focusing on low-voltage control solutions., • Relationship Building: Develop and nurture long-term relationships with existing and potential clients, positioning the company as the preferred supplier., • Industry Insight: Keep abreast of market trends, competitor activities, and customer needs to offer innovative solutions and maintain a competitive edge., • Strategic Sales Planning: Create and implement a robust sales strategy to meet and surpass revenue targets., • Customer Support: Work closely with internal teams to ensure seamless order processing and exceptional after-sales service., • Sales Reporting: Provide accurate sales forecasts and maintain up-to-date CRM records for pipeline management and performance tracking. Candidate Profile: • Experience: 3-5 years of proven success in sales within the low-voltage controls industry is essential., • Skills: Excellent communication, negotiation, and relationship management skills., • Self-motivated: Ability to work independently and manage a large territory effectively., • Performance-Oriented: Demonstrated history of meeting or exceeding sales targets., • Tech-Savvy: Proficient in using CRM tools and the Microsoft Office Suite., • Travel-Ready: Willing to travel extensively within Northern England and Scotland. What the Company Offers: • A competitive base salary of £40,000-£45,000., • An uncapped residual commission structure on gross profit., • A company car to support your travel needs., • All necessary equipment to succeed in your role., • A supportive, collaborative environment that fosters professional growth. MUST have the right to work in the UK. All applications responded to!

Position: Business Development Manager Location: Remote (UK Based) Salary: £28,000-36,000 basic & performance bonus. On target earnings expected to be from £30-40k Working pattern: Full time, 37.5 hours, Mon-Fri A fast growing and modern accountancy practice are recruiting for a Business Development Manager, to join their growing practice. They are a lean, digital first, and client focused practice, and are looking for a driven, personable, and organised Business Development Manager / Account Manager to join their team on a remote basis. The sales element of this role is inbound only - you will be dealing with warm leads calling and emailing in, looking for quotes and advice, usually with submission deadlines closing in. In your first year, with on target earnings you can expect to earn up to £40k. In your second year, with the client base you will have built, returning again for their annual accounts, as well as continued new business you could earn up to £55k, and in your third year as high as £70k. The sky is the limit in this exciting position Business Development Manager Job Overview Business Development • Handle inbound leads: respond promptly, conduct discovery calls, provide guidance, and build packages, • Progress and close deals with professionalism and confidence Account Management • Serve as Account Manager for all clients post-sale, • Liaise between clients and the service delivery team to ensure smooth operations, • Handle general queries, provide account servicing (sharing templates, advising on basic tax questions, etc.). Deliver high levels of client satisfaction and maximise client retention Business Development Manager Job Requirements, • 2+ Years Experience In A B2B Sales Environment (ideally with a technical product, or selling professional services), • Native-Level fluency in spoken and written English, • Competent and sharp with arithmetic and "on the fly" calculations, • Confident learning technical information - you'll receive training on the ins and outs of the various taxes and filings for small businesses, and be able to absorb and use this info to guide clients, and build packages, • A quick learner, • Highly organised and proactive - you'll manage multiple client relationships with care and precision, • Tech-savvy - confident learning and using new software packages, • Empathetic yet commercially sharp - you understand both people and business, • Self-motivated and reliable working remotely, • Any exisiting knoweldge/experience in accounts and tax is beneficial Business Development Manager Salary & Benefits, • £30,000 - £40,000 OTE, • A key role in a growing firm with strong values and ambition, • Full remote flexibility and a results-oriented culture, • Opportunities for professional development and career progression, • Commission, performance bonuses and client satisfaction incentives, • Working with a friendly, competent, no-drama team Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Estate Cleaning - Working Supervisor FULL TIME Introduction Are you a charismatic and driven individual with a strong attention to detail and a passion for cleanliness? Are you an experienced supervisor with a proven track record of managing and motivating a team? If so, then JPC by Samsic UK is looking for you to join our team as an Estate Cleaning Working Supervisor! At JPC by Samsic UK, we pride ourselves on providing high-quality and reliable cleaning services to a wide range of clients, from small businesses to large corporations. As a Estate Cleaning Working Supervisor, you will play a crucial role in ensuring our clients' spaces are maintained to the highest standards while also leading and managing a team of dedicated cleaning staff. The Opportunity This is a fantastic opportunity for a self-motivated and passionate individual who is looking for a challenge and to be part of an ever growing campus. We are now recruiting for an experienced Working Supervisor, to be based on an iconic campus in Stratford, to Supervise our Estate Cleaning Team. The Estate Cleaning Working Supervisor role is site based and will be a key leader in supervising a team of 4 staff and will be part of a wider cleaning team (26 total). The Package • £17.50 per hour, • 20 days holiday per year (excluding bank holidays), • Monday to Friday 6am – 3pm The Role • To assist Cleaning Account Manager & Assistant Manager in planning, organising, and managing all estate cleaning and Window Cleaning operations, ensuring the delivery of high standards, cleanliness and hygiene within the premises., • To ensure health and safety practices are followed for all works carried out on site by the team and support the team with guidance and instruction needed to carry out their duties., • As a supervisor, you will ensure that the company and client’s values, procedures and processes are followed by all team members and inspire service excellence. The Duties Team Leadership & Supervision • Management team of 4 direct reports, • Support the wider team when needed (Cleaning & Campus Service Partners), • Supervise, motivate and direct the estate cleaning team on a day-to-day basis, • Assist with recruitment and resourcing, interviewing and training new employees in the correct cleaning techniques and safety procedures, • Work together with the Assistant Cleaning Manager, to manage the team schedules, ensuring adequate cover is in place for all duties and amendments made when required, • Promote a positive team culture, encourage the team to engage in client events and activities, • Support in the submission of payroll for the estate team, • Manage stock of materials and consumables used for the estate, • Carry out duties as per schedule (working supervisor role) Health, Safety & Compliance • Promote and enforce a strong safety culture, ensuring all staff are aware and operate in accordance with company and client H&S procedures (e.g. COSHH regulations, RAMS, SOP’s), • Ensure all cleaning materials, chemicals and equipment are stored correctly and securely by conducting regular H&S audits and monitoring team usage, • Ensure monthly stock orders are submitted on time and stock is managed and controlled, • Report any equipment faults, defects or misuse to Assistant Manager and/or Cleaning Account Manager and ensure Cleaning Team are aware of and follow the correct reporting procedures, • Conduct regular quality audits, ensuring standards are kept to the required standards and any improvements are communicated with the Team Client & Stakeholders • Communicate effectively with all departments to ensure effective management overall, • Respond to requests effectively and efficiently The Person • Proven experience in contract cleaning, at a minimum of supervisory level (2+ Years), • Strong knowledge of COSHH, H&S regulations, • Experience in HR matters (full training will be provided to align with the company Policies and Procedures – Desirable), • Excellent verbal communication skills, • Strong organisational skills, time management and problem-solving skills, • Ability to work flexible hours when required (some duties may be required to be carried out of an evening and weekends) and opportunities for over time Deadline for applications: 23/06/2026 Required Start Date: Between Monday 29th June – Monday 6th July

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking. Values: Open, Trusted and Bold Trusted Partners: • Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner, • HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year, • Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio, • Fortinet: Elite VIP Program – one of only 2 in the UK, • AWS: Advanced Solution & Managed Service Provider Program ROLE As an Agile Project Manager, the primary purpose of this role is to be the key, client-facing member of a project delivery team who ensures that projects are delivered successfully using Scrum methodology. As the Agile Project Manager, you will be responsible for all Scrum related meetings, such as sprint planning, backlog refinement, and for more traditional project management activities, such as budget management. This is a role that requires someone with excellent client-facing skills, commercial acumen, as well as the ability to manage others. The ideal candidate must be willing to travel. RESPONSIBILITIES • Working with the delivery team to develop the project scope, objectives, and sign-off/acceptance criteria, • Ensuring overall project governance and best-practice project delivery, • Coordination of project delivery team resources, • Running sprint planning, backlog refinement and other project-related meetings, • Coaching the client on how Scrum is run, ensuring that both Data&AI and the client follow the Scrum process, • Helping the product owner manage the product backlog, • Controlling the project release cycles, • Managing the project budget and forecasts, • Managing other project commercials such as change requests, • Managing project risk plans, i.e. issues, risks, mitigation actions, • Facilitation of project status reporting with support from Project Resource Administrator, • Managing relationships with the client, the Data&AI delivery team, and third-parties, • Interfacing between the consultant development teams and the client, • Adopting a proactive approach to prevent problems from arising, • Reporting and escalating to management as needed, • Ensuring a smooth transition of delivered projects into BAU or Managed Services support REQUIREMENT • A working understanding of the use of agile principles in delivery., • Demonstrable experience as a Scrum Master with certification preferred, • Experience in managing a project budget and overall project commercials, • Excellent communication skills (verbal and written), • Great people skills, with the ability to motivate a team towards a common goal, • Ability to manage a range of stakeholders, up to and including board level, • Experience in working on Data Analytics / Data Warehousing projects At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger. Be yourself with us, and feel that you belong. We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability. We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife At Zopa, we collaborate to provide outstanding support to customers across the financial industry — with responsible lending at the heart of what we do. The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners. This role will support continued growth by taking ownership of key accounts and delivering excellent service. Building and nurturing long-term relationships will be a central part of your success here. • Serve as the main point of contact for assigned partner accounts, • Build trusted, consultative relationships with key accounts and stakeholders, • Grow the Zopa Auto Finance programme by developing new accounts within your network, • Ensure timely and effective delivery of solutions aligned with partner goals, • Communicate progress of monthly/quarterly initiatives with stakeholders, • Lead regular business reviews with partners to evaluate performance and opportunities, • Monitor key account metrics such as volume, credit quality, and pricing, • Maintain accurate records and insights in Salesforce, • Collaborate across the sales team to identify growth opportunities, • Address partner needs and manage escalations professionally, • Help shape the Auto Ops team by contributing industry knowledge, • Host webinars and training workshops for partners, • Ensure compliance with internal processes, audits, and controls, • Work closely with the Commercial Team to support the Auto Partner Success strategy, • You bring a strong network of dealers from your experience in the auto finance industry, • You have experience in account management and understand auto trade language and processes, • You’re an empathetic and confident communicator, committed to delivering seamless service, • You’re skilled in stakeholder management and comfortable working with people at all levels, • You hold a full UK Driving Licence (with fewer than 6 points)Please note this role will be based "remotely" but will require regular travel to clients around the North East. #LI-LK1 We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Business Development Manager – Enterprise Team KnowledgeBrief • Start Date: We are hiring for multiple vacancies due to high growth. Successful candidates can start from July 2026, • Full-time, Remote/Hybrid - While the role is advertised in a specific area, it is remote and we operate on a home-working model. The candidate must be able to travel to London minimum 6 times per year for operational meet-ups, training days and company away days. Travel to London for team days is reimbursed in full., • Salary: £30,000 to £40,000 per annum basic salary, dependent on experience. (At this stage, the higher end of the salary banding will be considered for candidates with considerable experience selling within the apprenticeship or training sector.), • Commission: Uncapped commission on all apprenticeship starts once monthly target is met., • Closing date for applications: Sunday 31st May 2026 Ready to Shape the Future of Leadership and Business Management? Want to help redefine how Leadership professionals learn, lead, and succeed across the UK? At KnowledgeBrief, we partner with organisations across industries to elevate leadership through emotionally intelligent, evidence-based learning. Apprenticeships are at the heart of our delivery, providing high-impact, on-the-job development that upskills leaders, inspires the next generation, and helps businesses embed inclusive, values-driven cultures at scale. Learn more about our values and vision at _ Business Development Manager – What You’ll Be Doing As part of the Enterprise team, you’ll collaborate with a close-knit group of six experienced Business Development Managers. You’ll proactively uncover new opportunities with enterprise, levy-paying clients through confident, data-driven market research. The team leverages a range of outreach strategies including cold calls, email, LinkedIn, and marketing initiatives to connect with potential clients and drive meaningful engagement. Given the longer and more complex sales cycles typical in enterprise accounts, you’ll need to strategically prepare, research, and build outreach campaigns that target key stakeholders such as HR Directors, L&D Directors, Chief People Officers, and other senior decision makers. Success in this role requires organisation, patience, and the ability to build strong, long-standing relationships with multiple stakeholders across large organisations. We are also hiring Business Development Managers for our SME team, which you can explore on our careers page at _ Business Development Manager – What’s On Offer • Full-time role, 37.5 hours per week, • Salary: £30,000–£40,000 per annum, dependent on experience, • Uncapped commission on all apprenticeship starts once monthly target is met, • Opportunity to undertake a fully funded Chartered Management Institute qualification, • Career progression to Senior Business Development Manager based on performance and length of service, • 5.6 weeks annual leave entitlement, plus bank holidays, • Paid company closure over the winter holidays, • 2 weeks full sick pay per year Ideal Candidates Will Showcase Some or All of the Following • Proven success in telesales or business development (essential), • Experience in selling apprenticeships and training (desirable, but not essential), • Target-focused, driven, and motivated by success, • Warm, able to connect with a variety of stakeholders and build strong relationships, • Confident and effective communicator, particularly with senior stakeholders, • Customer-focused mindset across diverse industries, • Passion for leadership, learning, and helping others grow, • Self-motivated, resilient, and adaptable, • Organised, enthusiastic, and goal-oriented Recruitment Process Shortlisted candidates will be invited to a 45-minute teams call with myself to discuss the role and alignment to the requirements. Successful candidates will be invited to an interview with the Sales Manager. We have a designated interview date of Wednesday 3rd June, though we may be flexible with this if slots get filled up. Ready to Apply? If you’re excited by the idea of helping leaders grow, and growing your own career in the process, send us your CV and we will be in touch. Nathan People Partner KnowledgeBrief KnowledgeBrief is an Equal Opportunities employer. All qualified candidates will be considered.

Our mission is two-fold: growing a brand that is seen as the industry’s “Confident Guide” and building a business with a balanced purpose. We want to be a “Confident Guide”, sat between the vendors, who make technology, and our clients who want to use it to help deliver the outcomes most important to them. We offer solutions, services, platforms, applications and expertise to help. We might help our clients in a simple way, such as supplying them with the ‘equipment’ they know they already need. Alternatively, they might want to partner with us and allow us to fill holes in their understanding. Or they might want us to take care of everything, helping to agree on the destination and guiding them every step of the way. From the small and simple, to the large and complex, we want a life-long partnership, a company our clients can rely on. We also want to continue to build a business that we can all be proud of, with a focus on five stakeholders: clients, people, partners, communities and shareholders. To ensure we live up to our mission and purpose we focus on five fundamental principles that have driven our award-winning success to date, namely: Caring deeply about our people Caring deeply about our clients Developing differentiated and valuable product, service and solution offerings Driving operational success through our processes, systems and methodologies and a mindset of continual improvement Continuing to grow organically and profitably At Natilik we care about everyone as an individual, as a human being, not just as an employee and try and treat people as such. An organisation that can align the performance, goals, beliefs and values of its people to the business goals, beliefs and values of the company can achieve amazing things. We want everyone to fulfil their potential. We want people to be able to grow and develop throughout their career and enjoy a wide range of opportunities. We believe that we can always learn new things, develop and grow as individuals and as teams. We support a working environment which encourages positive change and embracing new challenges. Not only does this ensure our clients receive the best delivery and service but importantly we know this is key to our people’s satisfaction at Natilik. The role Natilik is seeking a highly driven and experienced Technology Sales Specialist to sell new multi-cloud managed services into Natilik’s existing client base as part of the Client Transformation Team (CTT). The individual will be selling NetSec portfolio: Network (WAN, LAN & wLAN) Infrastructure Next‑Generation Firewalls Zero Trust Network Access SASE / SSE Platforms The CTT is a new business team that happens to sell into existing clients, as such you should be comfortable prospecting in clients without the support of the Account Manager. The successful candidate will be an expert relationship builder with a strong track record in upselling and cross-selling to established customers, particularly within mid-market and enterprise segments able to show the ability to win net new business that delivers strong ACV, high profitability and pulls through high levels of both implementation and ongoing managed services. It is expected that the successful individual will be entrepreneurial and will be instrumental of the Natilik proposition in this technology stack. Key responsibilities Drive revenue growth through the sale of NetSec solutions & managed services into existing client accounts. Identify opportunities to enable the client’s usage of the solutions defined in the Role Summary Build sales campaigns into existing clients, execution of the plan, reporting on progress & outcome. These plans may also include working with key strategic vendors, leveraging their capabilities & relationships. Work closely with account management teams to develop account plans and strategies for growth. Build trusted advisor relationships with key client stakeholders (CIOs, Heads of IT etc.) Collaborate with internal technical pre-sales and delivery teams to develop and propose tailored solutions. Educate & evangelise with clients on the benefits of evolving their NetSec environments and adopting managed services. Maintain detailed and accurate sales forecasts, pipeline, and activity records using CRM tools (SalesForce). Stay current with multi-cloud technology trends, consumption models, and vendor roadmaps to inform client conversations. Build & develop relationships with key strategic partners including but not limited to Cisco & Palo Alto, existing relationships within these organisations with relevant stakeholders is an advantage. Required experience & skills Minimum 5 years’ direct experience selling relevant solutions and services directly to end-users ideally in a new business or business development role, particular weight will be given to any candidate with a strong track record in the sale of managed services. Demonstrable track record of revenue growth and overachievement through cross selling within a customer base. In-depth understanding of the NetSec landscape. Experience navigating and influencing complex stakeholder groups within client organisations. Excellent communication, relationship-building, and commercial negotiation skills. Familiarity with account planning and customer success strategies. Ability to operate within a MEDDICC aligned sales team. A proven demonstrable track record in the running of the entire sales process from opportunity identification, through qualification, into the deal cycle and finally execution of contracts. Desirable qualifications Vendor certifications from Cisco or Palo Alto Experience working with or for managed service providers (MSPs). Benefits Natilik offers a series of benefits and perks designed to support your personal and professional growth, while fostering a thriving and rewarding work environment. We recognise the importance of contributing to our people's well-being, job satisfaction, and work-life balance and remain committed to doing so. This is why we offer: 25 days annual leave (+ bank holidays) rising with tenure Quarterly Awards and Bonuses Flexible Working Policy Competitive pension scheme Access to Financial Wellness support Industry-leading home working and mobility technology Private Medical Insurance Company shares (available after One year tenure) Medicash (Cashback Scheme) Retail discounts via Medicash Access to EAP scheme for you and your household Vehicle lease salary sacrifice scheme (available after One year tenure) Cycle to Work Scheme Annual paid volunteering day Enhanced parental leave Access to funding for additional qualifications and courses Access to paid study leave Natilik Diversity & Inclusion At Natilik we know it's crucial that our people reflect the diversity of our clients around the world. And we know that having people from all walks of life makes us a more creative and innovative company. That variety of experience, culture and background allows our teams to be better. We make sure we do whatever we can to support our people too: making them feel valued and included and unlocking their potential is essential. We're incredibly proud of our diversity. Your application has been successfully submitted! _

National Account Manager – North Reports to: Head of Sales Location: Hybrid / Field-based across the North of England We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the North—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For:, • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return, • Competitive Base Salary: £45,000 – £50,000 DOE, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 23 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

National Account Manager - Healthcare UK, National role £44,000 - £49,000 per annum + Car Allowance & Bonus Are you a strategic and commercially driven Account Manager with experience in the healthcare sector? A dynamic, fast-growing distribution business is looking for a National Account Manager to lead and grow key relationships within its healthcare client portfolio. About the Role You will take full ownership of several high-value healthcare accounts, acting as a strategic partner to clients while identifying growth opportunities across the portfolio. This is a high-profile role with significant visibility, requiring excellent commercial acumen, relationship management, and a deep understanding of the healthcare supply chain. What You'll Be Doing • Manage and grow relationships with key healthcare clients, ensuring service excellence and long-term partnership., • Lead commercial negotiations, including pricing, contracts, and service-level agreements., • Develop account strategies and growth plans aligned to business objectives., • Collaborate cross-functionally with operations, supply chain, and customer service teams to deliver tailored solutions., • Monitor performance metrics, identify risks, and implement action plans to maintain high standards., • Maintain up-to-date knowledge of industry trends, NHS frameworks, and healthcare procurement policies. What We're Looking For • Proven experience in national account management within the healthcare, medical supply, or pharmaceutical sector., • A strong track record of driving revenue growth and improving customer satisfaction., • Excellent communication and negotiation skills with the ability to influence at all levels., • Commercially astute with strong analytical and problem-solving abilities., • Self-motivated, organised, and capable of working both independently and within a wider commercial team. Why Join? This is a fantastic opportunity to shape the future of healthcare partnerships in a business that's committed to innovation, service, and excellence. You'll have the autonomy to lead major accounts, the support of an experienced team, and the chance to make a real impact on healthcare delivery across the UK. About Cast UK Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Location: Remote-first, with occasional travel to our Edinburgh office for essential hands-on hardware and network maintenance. Contract: Permanent, Full Time (35hrs/week) About BR-DGE Since 2018, we’ve been pioneers in payment orchestration, enabling enterprise brands to optimise their infrastructure and create frictionless digital experiences. From travel giants to household retail names, our global customer base is growing fast, supported by world-class partners like Visa and Worldpay. The journey so far has been incredible, but we’re just getting started. We are looking for exceptional talent to join us as we continue to scale the business. About this role We’re looking for an IT Support Specialist to join our team and ensure our people, tools, and spaces stay connected and productive. You’ll be the first point of contact for day-to-day IT support across the company, helping to make sure everyone has what they need to do their best work. In this role, you will work closely with People Operations and Engineering to support and empower our growing team. What you’ll be doing • Frontline Operational Support: Act as the primary point of contact for day-to-day user support, managing requests efficiently through to completion., • JML Lifecycle Execution: Own the IT Joiner, Mover, Leaver (JML) lifecycle, ensuring all core access is securely granted on Day 1., • Office Tech Management: Maintain our Edinburgh HQ office tech, including network infrastructure (Wi-Fi, LAN), conference room AV setups, and ISP coordination., • Endpoint Management & Security: Maintain an accurate inventory of corporate endpoints, support both Apple and Windows operating systems, deploy security patches, and report on security posture., • Identity and License Governance: Manage user provisioning based on a centralised RBAC framework, while actively tracking and reclaiming unused or abandoned software licenses. What we’re looking for This role is for an IT professional who wants to shape our workplace operations. We are looking for someone who balances a process-driven, security-first mindset with a proactive, collaborative approach to problem-solving. Essential Experience • Proven experience in an internal IT Operations, Systems Admin, or advanced IT Support role, ideally within a scaling or high-growth tech environment., • Comfortable managing a multi-OS environment (both macOS and Windows) using MDM platforms alongside., • Solid understanding of core networking infrastructure (Wi-Fi/LAN) and automated endpoint deployment., • Strong familiarity with Identity Providers enforcing SSO, MFA, and RBAC governance., • Process-driven mindset with an appreciation of structured service requests and change management processes., • A proactive problem-solver and collaborative communicator who is eager to automate and scale operations. Nice to Have • Experience working within structured ITSM frameworks (Jira Service Manager or similar), • Exposure to IT automation, scripting, or automated software delivery tools., • Experience maintaining IT systems compliance in alignment with security frameworks such as PCI-DSS or SOC2., • Experience handling or reporting on IT security incidents and managing Business Continuity / Disaster Recovery processes., • Working knowledge of Google workspace / applications. Why this role exists Our business is growing rapidly, and keeping a distributed, high-performing team seamlessly connected is critical to our success. As we scale, the complexity of our stack, endpoints, and security requirements increases. This role exists to establish robust, IT foundations that protect our infrastructure and eliminate operational friction, ensuring every BR-DGE Builder can work securely and productively from day one. What we offer We provide a supportive and flexible growth environment where your impact is visible every day. • Flexibility: Remote-first working culture, with a 3pm finish on a Friday; a role that respects your other priorities., • Time Off: 33 (25+8) days holiday (including floating public holidays) plus an extra day off for your birthday., • Financial: Competitive salary, pension scheme and life insurance., • Health: Family private healthcare and Employee Assistance Programme., • Growth: A culture that champions career progression. Chance to directly contribute to an innovative tech business as it scales., • Community: Quarterly in-person team events and monthly socials to keep our remote team connected. Ready to bridge the gap? Apply to be a BR-DGE Builder today. At BR-DGE, we champion diversity and inclusion. We believe that our roles should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype. We value the unique talents and perspectives that each individual brings and try to create a fair and accessible hiring process for all.

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3200+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle EPM Cloud (FCCS) Functional Consultant YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE YOU MUST HAVE LIVED IN THE UK FOR THE LAST 2 YEARS. Advance Your Career with Version 1 Are you ready to take your Oracle FCCS expertise to the next level? Version 1—the UK & Ireland’s leading Oracle ERP & Cloud partner and Oracle EMEA Innovation Partner of the Year 2023—is looking for an experienced Senior Oracle EPM Cloud (FCCS) Functional Consultant to drive strategic cloud transformations. Why This Role is a Game-Changer • Lead flagship Oracle Financial Consolidation and Close Cloud Service (FCCS) implementations end-to-end: from gathering requirements and design through to configuration, data migrations, integrations, testing, and post-go-live support., • Deliver business-critical consolidation: guide finance stakeholders on eliminations, currency translation, minority interest, and close calendars., • Implement smart automations: use Smart View, Data Management, EPM Automate, REST APIs and build configurable rules and workflows., • Own client relationships: manage expectations, workshop facilitation, status reporting, and quarterly patch updates. What We’re Looking For • A seasoned Financial Consolidation and Close Cloud Service (FCCS) specialist with a minimum of two full lifecycle projects., • Hands-on expertise in consolidation principles, Smart View, Data Management, EPM Automate., • Proven ability to integrate data with ERP/Planning systems and automate close processes., • Strong communicator: you connect with finance teams, lead workshops, and deliver client-ready documentation., • Highly organised, self-motivated, and adept at managing concurrent tasks in a dynamic cloud environment. Bonus skills: Accounting certification, experience with ARCS/EDMCS/Tax Reporting, or migrating from Hyperion HFM to FCCS. Why Join Version 1? • Award-winning workplace: 10 consecutive years as a Great Place to Work winner, • Cutting-edge Oracle partner: crowned EMEA’s Innovation Partner 2023 for delivering breakthrough Cloudbridge solutions, • Unmatched growth & rewards: Pathways mentorship, certification budgets, hybrid working, profit-share, private healthcare, life assurance, pension, enhanced parental leave., • Values-led culture: high trust, empowerment, ESG & CSR initiatives—plus a “We balance growth for our people, customers and business—every quarter” culture SC Clearance – Essential This role mandates SC clearance or eligibility, with a requirement of minimum 2 years UK residency—opening doors to high-security, government-backed Cloud projects. Join a Fast-Growing Practice Be part of Version 1’s rapidly expanding Oracle EPM and Cloud team, delivering impactful projects across finance, public sector, healthcare, and manufacturing — in a consultancy recognised for innovation, culture, and client success. Let’s Take the Next Step If you're an expert in FCCS ready to guide world-class finance transformations and thrive in a values-driven environment— please reach out In essence: Build legacy-grade Oracle FCCS solutions, grow your influence, be rewarded rigorously—and do it all in a top-tier consultancy built on innovation and integrity. Let's elevate enterprise performance—together. Oracle EPM Cloud (FCCS) Functional Consultant Job Description In addition, you will be: • Leading and implementing Oracle Financial Consolidation and Close Cloud Service (FCCS) solutions., • Overseeing requirements definition, design and gap analysis, • Leading application configuration, • Driving forward functional support of technical activities such as data migration and integration, • Leading solution validation workshops, • Overseeing testing support, training delivery, post give live support and other related aspects of functional implementation advice and guidance You will have experience in the following areas: • Strong functional and technical experience with Oracle Financial Consolidation and Close Cloud Service (FCCS) (minimum leading 2 full project cycles preferred), • Manage on-time project delivery and business expectations and ensure internal customer satisfaction, • Understanding of consolidation principles including eliminations, currency translation, and minority interest, • Hands-on experience with Smart View and Data Management, • Ability to design and implement data integration with various source systems, including but not limited to Oracle Fusion and Oracle EPM, • Ability to design data and metadata orchestration, automation, and scheduling, • Hand-on experience with EPM Automate commands (REST APIs knowledge is desirable), • Ability to design and implement consolidation logic and workflows in FCCS, • Ability to implement configurable, on-demand, and insertion rules, • Ability to define and implement close calendars and task manager, • Experience working directly with Finance stakeholders and Group Reporting teams, • Comfortable with Oracle Cloud update cycles and supporting clients through patch testing, • Able to manage multiple tasks across configuration, testing support, and client workshops, • Strong communication skills (both written and verbal), • Providing status and issue reports to the project manager/client on a regular basis, • Organised, self-motivated, and delivery-focused Desirable Experience • Accountancy qualification, • Exposure to other EPM Cloud modules such as ARCS, EDMCS, or Tax Reporting, • Experience migrating from Hyperion HFM to FCCS, • Familiarity with REST API and EPM Automate for integration and automation Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. Please note that you must have the legal right to live and work in the United Kingdom and you must be eligible for Security clearance. To be eligible you need to have lived in the UK for the last 2 years. This is hybrid based with occasional travel to your nearest base office. Ashley Billington, Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM) +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

Business Development Manager – Healthcare Staffing Location: Ideally within easy commuting distance to Norwich. Remote candidates will be considered, but the role will require frequent travel to Norwich. Norwich, NR1 1RY 🕒 Full-time | Permanent Salary: Competitive + Bonus + Benefits Hamilton Cross – Part of the City & County Healthcare Group About Us Hamilton Cross is one of the UK’s leading providers of healthcare staffing solutions, trusted by private sector partners nationwide. Known for delivering exceptional healthcare professionals and an unrivalled service, we are growing fast—and we want you to grow with us. The Role We are seeking a Business Development Manager – Healthcare to lead and grow our presence across a high-potential region. What You’ll Be Doing: ✅ Driving new business across, care homes, and private healthcare settings ✅ Building and nurturing strong client relationships at all levels ✅ Leading recruitment and service delivery teams to meet client needs ✅ Strategically growing hours, revenue, and margin across your region ✅ Identifying and capitalising on emerging markets and growth opportunities ✅ Ensuring service excellence, compliance, and operational efficiency What We’re Looking For: ✔ Proven experience in healthcare recruitment or staffing, ideally in a leadership or senior sales capacity ✔ Strong track record of client acquisition, retention, and revenue growth ✔ Excellent communication, negotiation, and relationship management skills ✔ Entrepreneurial mindset with drive, urgency, and a competitive edge ✔ Ability to lead, influence, and motivate teams in a high-performance environment What You’ll Get: ✨ A career path with genuine promotion and progression opportunities ✨ Competitive base salary + bonus potential ✨ Supportive and collaborative company culture ✨ Comprehensive training and ongoing development ✨ Company benefits package Hamilton Cross is an equal opportunities employer and part of the City & County Healthcare Group.

What we do? Aion Bank is a fully regulated European bank and credit institution, combining Vodeno’s cutting-edge, private blockchain-based platform with its ECB banking license, strong balance sheet, and deep regulatory expertise. Our mission is to provide a comprehensive suite of embedded banking solutions, enabling businesses to seamlessly integrate financial services into their offerings. As part of the UniCredit Group, Aion Bank and Vodeno will accelerate their digital banking offer in strategic markets and will act as a sandbox for innovation for the wider UniCredit Group. Aion Bank and Vodeno's existing Banking-as-a-Service (BaaS) offering across key European markets, including Germany and Poland, will see the bank embed its services - ranging from account access and deposits to lending, payments and loyalty programs - directly into non-banking digital platforms, facilitating seamless customer experiences. At Aion Bank, our biggest strength is our people—a team of highly intelligent, creative, and ambitious professionals who thrive in a fast-paced, innovative environment. We believe in delivering results while fostering a culture of passion and collaboration. We are currently looking for a BaaS Business Development Manager/Director in the UK ready to join our adventure and share our ambition. This is a truly unique opportunity for someone who has the ambition to play a crucial role growing business with clients across Europe. What you will be doing? Strategic planning: develop and implement comprehensive business development strategies to achieve company objectives. Identify and pursue new market opportunities to drive revenue growth. dentify and pursue new market opportunities to drive revenue growth. Actively contribute to business development strategies to achieve company objectives. Client acquisition: lead efforts in acquiring new clients. Cultivate and maintain strong, trust-based relationships with key clients Revenue generation: meet and exceed sales targets through effective lead generation, prospecting, and leading negotiations from start to finish Cross-functional collaboration: work closely with internal teams, including product development, legal & compliance, finance and delivery, to ensure seamless execution of business strategies Market analysis: stay abreast of industry trends, market dynamics and competitor activities. Conduct market research and analysis to identify emerging opportunities Skills you should have 5+ years of proven track record of success in business development within the fintech sector is a must. In particular you need to bring experience from selling BaaS or lending solutions Strong understanding of lending, financial markets & products and industry regulation Local knowledge of the Italian, French, Spanish or DACH market is a clear added value Ability to work autonomously and maintain high productivity in an international context Excellent communication, negotiation and interpersonal skills Strategic mindset with the ability to identify and capitalise on business opportunities Ability to communicate fluently in English. What we offer You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies. In line with our commitment to continuous learning, we offer an individual development budget to support your professional development. We will provide you with additional funds to cover private medical care. We believe in supporting our employees' overall health, including mental well-being. We offer coverage for psychological consultations should you ever need someone to talk to We offer a free premium bank account at UniCredit. We provide our team members with Apple MacBooks to ensure a seamless work and superior user experience. Our process We keep our recruiting process simple: Step 1: Talk with our Lead Recruiter about your experiences and ambitions Step 2: Meet with our Chief Commercial Officer to present and discuss your to date achievements Step 3: Meet with other Senior Leaders for final discussion Our note to you Diverse teams really are the best teams. Research shows that some candidates may hesitate to apply for a job unless they meet every requirement. If you are excited about working with us, we encourage you to apply - even if you're not 100% sure. We are interested in getting to know you and learning about what you bring to the table. Please note that we may close a job posting early if we receive a large number of exceptional applications. Good luck! About us Read more about what we do on our _.

Graphic Designer & Photographer Location: Coventry (Hybrid – 3 days in office) Salary: £29,000–£31,000 + Bonus Join an Award-Winning Business That Puts People First We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For. Founded in 1986, we’ve grown into a national organisation without losing what matters most: our family values, people-first culture, and commitment to doing the right thing. Our continued success is built on 5 pillars — Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation — and our marketing team plays a vital role in bringing this message to life. As we continue to raise the bar, we’re looking for an exceptional Graphic Designer & Photographer to join our fast-growing in-house marketing team. The Opportunity This is a dynamic, hands-on creative role for someone who thrives on variety. You’ll split your time between high-quality design production and professional photography, creating assets that directly contribute to brand growth, lead generation, and business success. You’ll work closely with our Design Manager to evolve the brand and execute creative strategy — while confidently managing your own briefs from concept to delivery. If you enjoy autonomy, collaboration, and seeing your work make real impact, this role is for you. What You’ll Be Doing Design Production (50%) • Create branded assets including brochures, proposals, case studies, presentations, and internal communications, • Design compelling visuals for LinkedIn, email campaigns, newsletters, and web, • Refine and format high-impact sales decks and bid presentations, • Support major campaigns, conferences, and exhibitions (signage, stands, collateral), • Turn briefs into polished, on-brand creative aligned to tone, layout, and campaign objectives Photography & Visual Content (30%) • Capture high-quality imagery at internal events, client sites, and corporate headshot sessions, • Travel nationally to document client projects and charity initiatives, • Edit and deliver professional photography aligned with brand guidelines, • Maintain and organise a central photo library, • Collaborate with Content and Social teams to support PR, storytelling, and lead-gen activity Collaboration & Workflow (20%) • Partner with Design, Content, Digital, and Events teams to deliver multi-channel campaigns, • Manage timelines and revisions using project management tools (e.g. Motion), • Prepare artwork for print and liaise with suppliers, • Ensure consistent, high-quality output across all platforms What We’re Looking For • 3+ years’ professional design experience (agency or in-house), • A strong portfolio demonstrating both digital and print expertise, • Advanced skills in Adobe Creative Suite (InDesign, Illustrator, Photoshop), • Canva experience (for agile content production), • Basic HTML/CSS knowledge (for email and web assets) preferred, • Confidence in corporate and event photography, • Excellent layout, typography, and colour skills, • Strong attention to detail, • Ability to manage multiple projects and deadlines, • Self-sufficient, proactive, and confident working from brief, • Open to feedback and collaborative by nature Tools You’ll Use Adobe Creative Suite | Canva | Motion | PowerPoint | Klaviyo (or similar) | GA4 | LinkedIn & social platforms | SharePoint | Brand Centre The Package • £29,000–£31,000 basic salary, • Performance bonus, • 35 days holiday (including bank holidays), • Hybrid working (3 days in Coventry office, 2 from home), • UK travel opportunities Why Join Us? • Award-winning workplace culture, • Clear brand direction with room for creative input, • Exposure to national campaigns and large-scale events, • A supportive team environment where your work genuinely matters, • Real opportunities for development If you’re a creative professional who wants variety, autonomy, and the chance to see your work drive real business growth — we’d love to hear from you.

💷 £24,000 – £27,000 per annum (DOE) 📍 Hybrid – Based in Colchester 📅 Full-time | Permanent | Monday to Friday We’re looking for a talented Marketing Account Executive to join our Creative – Client Services team. You'll help deliver marketing and advertising projects across online and offline channels, ensuring work is completed on time, within budget, and to a high standard. Working closely with an Account Manager, you’ll be the link between our clients and creative teams — turning ideas into action and ensuring every project runs smoothly. This is an exciting opportunity if you’re organised, detail-driven, and passionate about marketing. • Support the Account Manager with day-to-day campaign delivery, • Manage project schedules and task lists, keeping everything on track, • Act as a key contact between clients and the creative team, • Take client needs and turn them into clear, actionable briefs, • Research and gather information to support campaign briefs when needed, • Oversee projects through every stage — including processing client feedback and coordinating creative work, • Monitor budgets and timelines to ensure projects stay on target, • Respond promptly and professionally to client requests, • Help build strong client relationships alongside the Account Manager, • Provide regular performance updates to internal teams and clients, • Occasionally work flexible hours to meet important deadlines, • 1+ year experience in marketing (essential), • Marketing agency experience (preferred), • A degree or diploma in marketing, advertising, communications, business, or similar (preferred), • Strong skills in Microsoft Word, Excel, Outlook, and Teams, • Excellent written and verbal communication skills, • Great attention to detail, especially in proofreading and grammar, • Ability to handle multiple projects and meet tight deadlines, • Strong planning, organisation, and time management skills, • A proactive, can-do attitude, • An understanding of GDPR and data protection basics, • Experience with quoting and invoicing processes (advantageous), • Genuine passion for marketing and client service, • Calm, professional, and reliable under pressure, • A team player who can also work independently, • Committed to producing high-quality, accurate work, • Positive, friendly, and eager to learn, • Competitive salary of £24,000 – £27,000 (depending on experience), • Company pension scheme, • Cycle to work scheme, • Health and wellbeing programme, • Hybrid working – a mix of office and home working, • Regular Monday to Friday hours (no weekends) This is a hybrid role based in Colchester. You’ll need to be able to reliably commute or plan to relocate before starting.

Client Manager – eClarity Core Rewarding salary + Benefits Fully remote – UK based We've partnered with the exciting ecom finance agency, eClarity Core, as we search for a Client Manager to join their scaling team! Company Overview: At eClarity Core, we exist to give eCommerce founders their time back. Whether they’re scaling a brand from £1m to £20m or launching a new product line, our mission is to remove financial stress and replace it with clarity, insight, and strategic support. We work exclusively with DTC brands across the UK, providing everything from day-to-day bookkeeping to full outsourced finance function services and statutory compliance work. We’re not your average accounting practice, we’re tech-first, fully remote, and purpose-driven. By 2030, our goal is to help 100 entrepreneurs become financially free. Our work moves fast, and so do we. If you thrive in high-growth environments, love solving problems, and want to be part of building a better way for eCommerce brands to manage their finances, read on. Check out their company LinkedIn profile here: _ About the Role: We’re looking for a Client Manager to lead delivery across several client accounts. You’ll oversee internal finance and compliance operations for our DTC vertical, manage a small team of bookkeepers, and be hands-on with client-facing work — from delivering monthly reports to preparing and reviewing statutory accounts. This is a high-impact role where you’ll turn messy financial data into clear, actionable insights for some of the most exciting emerging eCommerce brands. You'll be trusted to lead, innovate, and drive change both internally and for our clients. Key Responsibilities: Client-Facing Audit client finance functions and recommend improvements Build and deliver enhanced management accounts and commentary Analyse financial performance and provide clear, commercially focused recommendations Prepare and deliver cash flow reports monthly Support in creating and maintaining financial models, budgets, and forecasts. Communicate findings in a clear, accessible way - no jargon, just insight! Preparation and review of VAT returns, statutory year end accounts (frs105 & frs102 1A), corporation tax returns and personal tax returns Internal (eClarity Operations) Manage day-to-day operations of our eCommerce finance practice Oversee and support a team of bookkeepers to ensure timely, accurate output Review and suggest improvements on internal processes Collaborate on internal financial reporting and performance analysis Champion our company values and high standards in client service and internal communication Who You Are A strong communicator with a commercial mindset and attention to detail A natural leader who can manage people and processes with confidence A problem solver who thrives in ambiguity and fast-paced environments Passionate about eCommerce, tech, and supporting founders on their growth journey What You Bring 5+ years’ experience in a practice role Fully qualified accountant (ACA, ACCA, CIMA) Experience working in or with DTC, retail, marketplace, or eCommerce brands - desired but not required Advanced Excel skills (comfortable building models from scratch, using pivot tables, VLOOKUPs, etc.) Proficient in cloud accounting tools and finance platforms (e.g., Xero, A2X, Dext, Unleashed, Shopify, etc.) Excellent written and verbal communication skills Why Join eClarity? Career growth - Work closely with experienced CFOs and eCommerce experts on high-impact projects Impact-driven - Help us achieve our mission of making 100 entrepreneurs financially free Innovative & ambitious - Be part of a fast-growing, tech-led team shaping the future of finance in eCommerce Benefits: Rewarding salary + benefits Flexible remote working, you can be based anywhere in the UK! Lots of potential for career development and training Fun and friendly team with regular socials & opportunity to travel to meet clients Opportunity to be a part of one of the fastest growing ecom finance agencies in the UK! If this sounds like you then hit apply or email Kyle on _ to find out more!

Morgan Hunt require an Finance Manager for NHS based in South East London Pay Rate: £30.02ph PAYE Hours 37.5 9am to 5pm Mon to Fri - Hybrid working available 3 days a week. Location: South East London Duration: 3 months on going contract Essential: Qualified Accountant, excellent excel skills and knowledge of trust finance systems Job Summary Reporting to the Head of Finance & Corporate Support being the day to day lead on finance and business processes. To lead on the financial management of the trust, ensuring that all trust controls and processes are followed, that all procurement is conducted according to Standing Financial Instructions and best practise. Ensuring that invoices are paid appropriately and on time. Reporting to the Head of Finance & Corporate Support ensure that the Executives and Programme Directors have appropriate information to make the best possible decisions to deliver the organisation's strategic objectives. To be continually developing and improving financial and other reporting to better support the organisation. To ensure that HIN financial reports to funders are complete and timely To be managing the day to day business processes, including HR and procurement, developing and improving ways of working, ensuring appropriate guidelines are followed across the organisation, and that HIN links appropriately with the wider trust. To lead on links with trusts Finance, HR and Procurement departments, developing how HIN uses trusts systems to drive continual improvement. Duties and Responsibilities 1. To report on a regular basis the financial position and projections of the trust, providing assurance to senior leadership and funders and enabling appropriate decision making., 2. To oversee business processes around finance, HR, recruitment, agency and bank staff. Monitoring delivery of these functions to best support the organisation., 3. To work in collaboration with the Financial Support Officer to ensure that all teams are following proper procurement processes and that all requisitions are raised appropriately and all invoices paid in a timely manner., 4. Manage, co-ordinate, monitor and agree the monthly reporting timetable., 5. To be the main contact within the team compliance with trust SFIs., 6. To provide financial leadership and present complex financial management information to senior HIN Leadership and the Head of Finance & Corporate Support., 7. To ensure the HIN Finance team are operating as efficiently and effectively as possible, by reviewing the processes performed by the team and suggesting improvements and automation where possible., 8. To provide accounting expertise to the organisation., 9. To provide support, advice and guidance to other teams within HIN on all Financial matters and, when required, to challenge assumptions held to ensure the development of robust financial planning and controls and the most effective use of HIN funding., 10. To manage the Finance Support Officer, including ensuring that they are appropriately trained and developed, have twice yearly appraisals and PDPs and that the work of the department is appropriately allocated., 11. To lead and contribute to any other projects to improve HIN business processes as may become necessary., 12. Ensure that the team provides a high quality service to its customers, carrying out customer satisfaction surveys and implementing changes as a result., 13. To ensure that sickness and performance issues are managed appropriately within the teams. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Project Engineer - Covering NW & North Wales As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more! Basic Salary – up to £38,000 per annum Pension, Life Assurance & much more. – Please see our generous remuneration packages below Marlowe Fire & Security’s Project Engineer’s Take the lead in technically engineering, installing, and managing a diverse range of projects—both large and small—across the Marlowe portfolio. As a Project Engineer, you’ll play a pivotal role in planning and delivering projects and commissioning works, all while working closely with key clients to meet critical deadlines. Your focus will be on ensuring each project runs smoothly and profitably, with an unwavering commitment to health, safety, and quality in line with company standards. • Ensure project delivery aligns with the agreed programme timeline, proactively escalating any delays to the Project Manager., • Conduct technical reviews and process project orders through the Sales Order Processing system, forwarding requirements to the Purchasing Department., • Safeguard Marlowe’s commercial interests by maintaining clear and professional correspondence with customers regarding project delays and arising issues., • Plan, coordinate, and manage labour and material resources to ensure successful project delivery., • Allocate all necessary Risk Assessments, Method Statements, and engineering documentation to site teams, and verify that commissioning is completed in accordance with British Standards upon project completion., • Provide technical guidance and support to installation teams as required throughout the project lifecycle., • Attend site meetings and liaise with designers and customers to manage and implement design variations., • Manage assigned engineers and subcontractors, including oversight of timesheets, holiday schedules, and overall performance., • Monitor and report on the profitability of assigned projects, ensuring financial targets are met and reporting key metrics to the Project Manager., • Oversee on-site health and safety compliance, conducting regular audits and ensuring adherence to all safety protocols., • Ensure strict compliance with Marlowe’s Quality Management Systems, Processes, and Health, Safety & Environmental (HSE) standards. Who We’re Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • Over 5 years of experience in the fire and security industry, with a focus on engineering projects across single and multi-site locations, • Highly motivated and enthusiastic professional who thrives in challenging, fast-paced environments, • Strong communication skills paired with in-depth technical knowledge of major systems and complex projects, • Proven technical expertise combined with excellent interpersonal skills to drive collaboration and project success, • Track record of delivering results through effective problem-solving and a solution-focused mindset, • Willing and flexible to travel across the UK as needed to ensure timely project completion, while strictly adhering to all Marlowe health and safety standards, • Capable of working effectively under pressure, whether independently or as part of a collaborative team Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Salary – Earn up to £38,000 per annum, with additional opportunities to increase your earnings through overtime and paid travel time., • Enhanced Pension Scheme – Plan confidently for the future with our Royal London Pension., • Comprehensive Life Assurance – Enjoy peace of mind with life cover equal to 4x your annual salary., • Generous Holiday Package – Enjoy paid holidays plus bank holidays, with an extra day added for each full year of service (up to 25 days)., • Referral Bonus Scheme – Earn up to £1,000 for each successful candidate referral – and there’s no limit to how many referrals you can make., • Mental Health & Wellbeing Support – Access dedicated wellbeing resources, tools, and support as part of our employee wellness programme., • Employee Recognition Programme – Be rewarded and celebrated for your contribution through our structured recognition initiatives., • Career Growth & Development – Unlock your potential with ongoing training, professional development, and clear opportunities for progression. A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

SECURITY OPERATIONS MANAGER Location: London and surrounding territories Salary: £50,000 + Car Join an Award-Winning Business That Puts People First We’re a leading national security, commercial cleaning and associated services provider. We’re no ordinary security company – with hundreds of highly-skilled and experienced security personnel on our team, we are a leading security provider, offering security services UK businesses can trust. As we continue to expand, we’re looking for an exceptional Security Operations Manager to join our rapidly growing team. What You’ll Be Doing Operational Account Planning and Delivery • Oversee day-to-day security operations across all client sites., • Ensure that security staff are deployed effectively according to client contracts and operational needs., • Monitor service quality and take corrective action when performance issues arise., • Implement and maintain Standard Operating Procedures (SOPs) for all security operations., • Ensure your operational portfolio has an appropriate and compliant resource base to deliver against client expectations., • Support our company-wide Employee Engagement Strategy that sets us apart in terms of how we care for our employees at all levels., • Develop and maintain productive and collaborative working relationships with all departments and support functions within the business. Client Perspective (existing and new) • Serve as the primary contact for clients, ensuring satisfaction with security services., • Conduct regular client meetings, site visits, and performance evaluations., • Address and resolve client complaints or incidents promptly., • Prepare operational and incident reports for clients as required., • Take responsibility for the mobilising of new contracts to ensure a ‘right first time’ approach facilitating a sound platform to build the relationship, • Play an active part in being an ambassador for the business by ensuring you personally engage with social media challenges, internal communications and wider networking opportunities. Operative Perspective – Ensure all operatives are offered suitable work in line with our contractual obligations and receive a professional and proactive service • Recruit, train, and supervise security personnel, including guards and Supervisors., • Conduct performance reviews, appraisals, and disciplinary procedures as necessary., • Prepare and manage duty rosters and ensure adequate shift coverage., • Promote a culture of professionalism, teamwork, and accountability among staff., • Ensure at all times that Health & Safety and Compliance with relevant legislation is an absolute priority throughout the business, minimising risks to employees, third parties and the company People & Learning Perspective – Manage the performance and development of employees to maximise productivity, exceed targets and ensure staff retention • Communicate the company’s vision and mission throughout the Company, ensuring clarity of purpose and engagement from all levels of staff, • Lead, manage and mentor all direct reports; motivating on an individual and team basis, to achieve the targets and objectives set by the business, • Identify and analyse any performance or behavioural issues and ensure that the appropriate performance management tools are applied promptly, to ensure the necessary improvement Operations Perspective – Maximise productivity and deliver an efficient and effective service to clients through the application of agreed company processes and procedures • Ensure compliance with all current and new company processes, procedures and service related legislation to deliver a fully compliant workforce, • Provide leadership and support to your team to deliver company initiatives and objectives, • Support and champion relevant change initiatives Financial Perspective – Deliver profitable turnover and encourage service growth • Enhance profitability where practicably and ethically possible, • Inform the Regional Operations Manager, Director – Security and Finance Director immediately about any real or perceived threats to the financial performance of the Company or any items which will materially impact upon forecasts What We’re Looking For • Service line operational expertise in the allocated service discipline area., • Excellent people management skills and experience of leading and managing multiple site, geographically diverse teams, • Experience of working in a client service driven environment, • Proactive advocate and user of social media channels to demonstrate client and employee engagement, • Experience of working closely alongside a business development team and can demonstrate new business wins and development of existing business, • Strong financial and commercial awareness, including legal governance and contractual terms adherence, • Ability to think strategically and contribute to the businesses forward ambitions, • Excellent communication skills – both verbal and written, • Confident presentation skills, • Self-motivated and able to adapt to a changing environment, • Skilled influencer, • Demonstrates the ability to forge and maintain relationships, • Good organisational and time management skills, • IT skills, specifically Word, Excel and PowerPoint, • Ability to work collaboratively, • Must hold a full UK driving license with no more than 6 penalty points, • SIA Licence Most importantly — you lead by example, influence with credibility, and build relationships that last. The Package • £50,000 basic salary, • Company Car or Car Allowance, • 35 days holiday (including bank holidays) Why Join Us? • Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources., • Equal Opportunities Employer who promotes diversity., • Innovative Approach to the Employee Journey, • A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business If you’re ready to step into a role where you can truly shape operations, influence growth, and develop high-performing teams — we want to hear from you.

Head of Sales The role offers a competitive salary, a performance-based bonus scheme, a company car, and a comprehensive benefits package. Leeds Our Client This UK-based business has over 40 years of experience supplying the automotive, repair, and maintenance industries. Operating from a purpose-built facility in Leeds, it stocks an extensive range of product lines. With a focus on consumables such as fasteners, electrical components, air-line systems, and clips, the company is ISO 9001 accredited and committed to delivering high-quality, reliable products to a wide network of industry customers. The Role This national role will focus on driving both existing customer relationships and new business development, with a 50/50 split across account management and new customer acquisition. Reporting to the Directors, the successful candidate will oversee a team of National Sales Managers and collaborate closely with the Sales Office Manager. They will be instrumental in achieving commercial targets, expanding market share, and ensuring exceptional customer service delivery. The ideal candidate will be a dynamic, self-motivated sales leader with a strong grasp of the MRO (Maintenance, Repair, and Overhaul) market. They will be confident in managing teams, developing sales strategies, and building long-term customer relationships across multi-site accounts. A natural communicator, they will bring energy and discipline to the role, with the ability to influence at all levels and a passion for customer-centric selling. Candidates must demonstrate a solid track record in field-based sales and business development, ideally within the automotive or industrial consumables sectors. Strong commercial acumen, people management experience, and the ability to drive performance are essential. Proficiency in CRM systems, excellent interpersonal skills, and a professional approach to sales are key requirements. To Apply This is an excellent opportunity in an established, reliable and customer-orientated business. Interested parties should apply accordingly or contact John Pease in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

The salary for this role is £50,000 - £52,000 This role is advertised on a 12 month fixed term contract. Do you have hands-on experience supporting and optimising Azure integration platforms, including CI/CD pipelines and live production environments? Are you confident designing, managing, and securing Azure AD B2C identity flows and API Management (APIM)? Can you develop, maintain, and troubleshoot cloud solutions using multiple technologies and languages—such as C#, Azure Functions, and Web Apps—while embedding security and quality into your code? If so, we’d love to hear from you! At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values. As an Azure Integration Engineer, you’ll play a key role in keeping our platforms running smoothly and securely. Your day will involve monitoring systems, fixing issues as they arise, and working closely with development teams to improve CI/CD pipelines and delivery processes. You’ll also look after Azure B2C identity flows and API Management (APIM), helping ensure seamless and secure integrations. Alongside this, you’ll support security activities using tools like Defender for Cloud, SonarCloud, and ZAP, respond to support requests, and help prepare for upcoming releases and projects. Your responsibilities will include • Providing timely and efficient break-fix support to resolve system issues and minimise downtime in line with Service Level Agreements including out-of-hours., • Monitoring system performance, availability, and capacity, performing infrastructure and code optimisation to ensure efficiency and reliability., • Providing 3rd line support for the Azure customer identity and integration services and address escalated issues while coordinating with internal teams to maintain service uptime., • Implementing real-time monitoring tools for applications and under lying infrastructure., • Setting up proactive alerts and developing incident response procedures to identify, respond to, and resolve incidents efficiently., • Monitoring system health and providing timely feedback on performance and potential risks to service availability., • Conducting regular vulnerability assessments, enforce security policies, and ensure patching and system hardening measures are applied., • Adhering to corporate Information Security Policies, Azure Security Benchmark, and CIS controls., • Supporting development teams with technical guidance, ensuring robust and secure applications or services., • Collaborating on new projects and enhancements to ensure customer identity and integration requirements are met.. You may be required to undertake other duties assigned by your line manager as appropriate We are looking for someone with the following • Experience in providing high-quality break-fix support in a fast-paced environment., • Proven ability to monitor and maintain complex cloud-based systems, ensuring uptime and performance., • Experience of managing Azure subscriptions and Azure resources efficiently., • Expertise in managing customer identity using Azure AD B2C., • Experience in creating and configuring applications in Azure., • OpenID, OAuth2.0 & SAML2.0: Knowledge of identity and access protocols., • Experience in creating and customizing user flows in Azure AD B2C., • Strong understanding of user management and custom attributes in Azure AD B2C., • UX/UI Customization in AD B2C User Flows: Ability to customize user experience flows., • Knowledge of claims providers and technical profiles in B2C., • Ability to create complex and customized user flows based on requirements., • Hands-on experience with Microsoft Graph API and MSAL for managing identities., • Understanding of SSL certificates and security best practices., • Experience in implementing custom policies using the Identity Experience Framework in Azure AD B2C., • Experience with APIM, including security and cloud-to-cloud integration., • Hands-on experience in developing Azure Functions, Web Apps, and C# programming., • Experience in user administration, group assignment, and role management in the Azure AD B2C portal., • Proficiency in using Azure Blob storage, Application Insights, and monitoring tools., • Expertise in building and automating CI/CD pipelines for efficient software delivery from development to production in Azure DevOps., • Hands-on experience maintaining and deploying SonarCloud and Zed Attack Proxy (ZAP) in a CI/CD pipeline for code quality and security scanning. This role will report to the Azure Engineering Manager and will sit within our Service department. As an LI employee, you will be entitled to our company benefits which include • A fully remote and flexible working set up, • 25 days annual leave, increasing by 1 day each year of service up to maximum of 30 days (plus Bank Holidays), • 1 Privilege Day, • 4 x annual salary Life Assurance, • Market leading pension scheme through Legal & General, • Enhanced Family Friendly Policies, • Excellent learning, training, and career development opportunities, • 24/7 access to our Employee Assistance Programme, • A diverse and inclusive culture where everyone is respected and valued To apply for this role, you will need to submit a CV and answer some pre-screening questions. The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. Interviews will be conducted either remotely via MS Teams or face to face. If we need to make a reasonable adjustment so that you can complete your application, please contact us as soon as possible by emailing _ before the closing date to discuss your needs. Please note that we may close the advert early if we receive a high volume of applications Artificial intelligence tools can be used to help you prepare your application. However, all statements and examples provided during the recruitment process should be accurate and based on your own knowledge and experience. Applications may be withdrawn if content is found to be plagiarised, including where ideas or experiences generated by artificial intelligence are presented as personal work. For further information, please click on the following link : We approach our work with TACT; we are Transparent, Accountable, Committed and we work as a Team. We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals. For more information on our values and what its like to work at Livestock Information, please visit our Careers Page : _ At Livestock Information Ltd, we have a zero-tolerance approach to harassment, abuse, discrimination, or bullying during our recruitment process. Any such behaviour may result in a candidate being withdrawn from consideration We are committed to upholding our company values and ensuring a safe and respectful experience for all candidates and staff. We’re a fully remote organisation however, our roles are UK-based and can only be performed within the UK. We come together in person twice a year for our All Hands events to connect, collaborate, and strengthen relationships. From time to time, there may also be occasional in-person team meetings. At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply. If you feel your application has not been treated in a fair and open manner or if you are dis-satisfied with any of your interactions during the recruitment process and you wish to make a complaint, you should contact our Talent team via email: talent@livestockinformation.org.uk Livestock Information Ltd. cannot sponsor work visas at this time. Livestock Information Ltd. Does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Livestock Information Ltd. Does not accept unsolicited CVs from any source other than directly from a candidate. Any unsolicited CV’s not originating directly from a candidate and sent to Livestock Information Ltd or any Livestock Information Ltd employees, including unsolicited CVs sent to a Livestock Information Ltd mailing address or email address, are rejected. Livestock Information Ltd will NOT pay a fee for any placement resulting from the receipt of an unsolicited CV. Livestock Information Ltd considers any candidate for whom the recruiter has submitted an unsolicited CV referred by the company free of any fees.

📣 A bit about the role. Do you love collaborating with a diverse set of teams to deliver critical and high-impact projects, to help build one of Europe’s fastest growing DTC brands? If your tail is wagging, keep reading… As part of the Strategy team, reporting to the Head of Strategy, you’ll play a key role in bringing Butternut Box and our sister brand Marro, to new markets across Europe and beyond. You’ll help make sure we bring the highest quality to everything we do at Butternut, to allow us to continue to scale over the years and decades ahead. We’re building a multi-generational business and this role will be pivotal to making that happen. We're looking for a self starter with extremely high attention to detail, an organisational powerhouse, who is able to influence and motivate a variety of teams each with varying priorities. You'll have ownership of our international market launches from the very beginning and will be responsible for managing them until they're integrated into the wider business. You’ll play a key role in making judgements and the freedom to continually question and optimise the way that we do things, to help us always strive for better. If you’re someone who is comfortable with a dynamic workload, thriving on complex stakeholder management and throwing yourself into chunky projects to get them delivered, we want to hear from you. 🌿 In this role, you can expect to: Plan and deliver new market launches, guiding teams from all across the business to deliver successful outcomes (70%) • Manage multiple international launch projects at once from kick-off to Day 1 launch, identifying interdependencies, mapping out timelines and ensuring risks don’t materialise into blockers., • Ensure the long term ambitions of Butternut and Marro are being prioritised in decision making throughout a launch (thinking on a 10 year time horizon at least), • Champion and celebrate the wins of your peers in the project teams, keeping everyone engaged and excited about launches (helping dogs and cats live happier and healthy lives is exciting) 🙌., • Manage day-to-day action tracking and stakeholder comms and reporting., • Facilitate the necessary project meetings and working sessions to keep everyone aligned., • Manage and present company-wide communication on major project milestones., • Once a market is up and running, act as the representative of that market in all global forums until a country manager and local team are fully onboarded and integrated into the business., • Act as an ambassador of our Butternut culture in all you do, channelling this into new markets but leaving space for localisation and cultural nuance. Bring rigour and quality to our international expansion process (30%) • Design and codify delivery playbooks, templates and tools to support ‘best practice’ project execution for Butternut globally, including the smart use of AI to make our launches more efficient., • Seek ways to improve on our company operating processes and rhythm, helping us to run more efficiently and stay on track towards company goals as we become increasingly international., • Ensure that resources (ie. time, people, budget) are managed efficiently whilst keeping quality, our customers and the brand a priority. 👋 A bit about you. • Experienced and assured in your abilities (must have 5+ years of experience in a strategic role, ideally leading on complex programmes with multiple stakeholders)., • Relevant experience managing multiple high visibility cross-functional projects (simultaneously) from start to finish - this could be internally or in a client facing role as a consultant or project manager., • Holds exceptionally high standards for operational excellence and makes things happen., • Excellent communication skills - ability to present information and stakeholder expectations succinctly and clearly, in the best way to suit and influence your audience., • A highly analytical problem-solver - not afraid to roll up your sleeves and get stuck into a complex question., • Excellent at managing stakeholders, including Senior Leadership - demonstrated ability to work with a variety of teams with different ways of working (such as Brand & Creative, Marketing, Product Development, Procurement & Supply Chain, Digital Product, Technical, Ops.), • A good understanding of commercial and financial KPIs, ideally in a DTC setting, and the impact actions may have on them., • Highly skilled at Excel, Google Sheets, Google Slides / Powerpoint and project management tools required to build out timelines and track tasks and actions., • Ideally, holding a Project Management qualification - Prince2, Agile PM, APMP, PMI or similar. However, for the right person Butternut would sponsor this. 📢 Our interview process: • Application review, • Initial call (45 minutes): Introductory chat with our Recruiter., • Take home task: This will be sent to you via email and will be used to understand more about your technical skills., • Technical interview (45 minutes): Remote interview where you’ll be asked a number of scenario and competency based questions., • Final interviews (45 minutes) : In person interviews in our office in White City where we will want to understand how your values align with our business values. 🐶 A bit about us. At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions. #LI-Hybrid As a B-Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment. Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us. 🙌 A bit about what we offer. • 25 days holiday (plus 8 bank holidays) and an additional day for every year of service, • 5 paid 'paws' days per year to support to learning and/or wellbeing, • £500 personal learning & development budget, • Butternut Box employee discount, • Enhanced parental leave (52 weeks’ maternity leave inclusive of 26 weeks fully paid and 6 weeks fully paid paternity/secondary leave), • BEST OFFICE EVER, • Flexible working hours and work from home options, • Cycle to work scheme, • Pension with NEST, • Private Medical Insurance with Vitality, • Private Dental Insurance with Bupa, • Time off for fertility treatments and pregnancy loss, • Paid sabbaticals for squad members with 5 or more years at Butternut, • Discounted gym access through MyGymDiscounts, • Lots of office dogs (Ajax, Brio, Basil, Chorizo, Lenny, Jasper, Peggy, Pip and many more….) ❗️A few things to note: • Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives., • As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance., • We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. #LI-Hybrid

About Portless At the intersection of technology and logistics, we're redefining global delivery for e-commerce. Portless is a dynamic 3PL provider revolutionizing direct-to-consumer fulfillment by shipping products directly from manufacturers in China to customers worldwide. With over 2.5 million cross-border packages shipped, 99.8% pick-and-pack accuracy, and 98% on-time delivery, we empower e-commerce brands to optimize operations and achieve 10x growth. Role Description As a Product Manager for Merchant Operations at Portless, you will own the end-to-end merchant experience from onboarding to ongoing operations management. Working hands-on with merchants, operations teams, and engineering, you'll design and optimize the tools and workflows that enable our customers to seamlessly manage orders, inventory, inbounds, and financing through our platform. This role requires a deep understanding of e-commerce operations and the ability to translate complex merchant needs into elegant product solutions. What You'll Do • Own Merchant Order Management: Design and optimize order routing algorithms, order processing workflows, and exception handling systems that maintain our 99.8% accuracy across millions of packages, • Drive Inventory Optimization: Build intelligent inventory management tools including demand forecasting, reorder point optimization, and multi-location inventory allocation across our China-based fulfillment network, • Streamline Inbound Operations: Create seamless inbound workflows from purchase order creation to inventory receipt, including quality control processes and inventory reconciliation, • Enhance Order Routing Intelligence: Develop smart routing algorithms that optimize fulfillment location selection based on inventory availability, shipping costs, and delivery speed requirements, • Build Purchase Order Management: Design comprehensive PO management tools covering supplier communication, production tracking, shipping coordination, and customs clearance workflows, • Innovate Financing Solutions: Partner with finance teams to create merchant financing products including inventory financing, cash flow optimization, and payment terms management, • Optimize Merchant Onboarding: Build self-service onboarding tools and workflows that enable merchants to quickly integrate their operations with our fulfillment platform, • Create Operational Dashboards: Develop merchant-facing analytics and reporting tools that provide visibility into inventory levels, order performance, and operational metrics What You'll Bring • E-commerce Operations Expertise: 3+ years of hands-on experience in e-commerce operations, inventory management, or merchant-facing product roles, • Order Management Experience: Deep understanding of order lifecycle management, routing algorithms, and exception handling in high-volume environments, • Inventory & Supply Chain Knowledge: Experience with inventory planning, demand forecasting, purchase order management, and inbound logistics workflows, • Merchant-Centric Mindset: Proven ability to understand complex merchant needs and translate them into intuitive product experiences, • Data-Driven Decision Making: Experience using operational data, merchant feedback, and performance metrics to drive product improvements, • Strategic-Boldness: Ability to think outside the box and drive innovative solutions in a dynamic, fast-growing environment, • Extreme Ownership: Demonstrated ability to take full accountability for results while working as part of a kind-and-caring team Nice to Have • China Sourcing Experience: Familiarity with China-based manufacturing, supplier management, and cross-border purchase order workflows, • 3PL/Fulfillment Background: Previous experience working with third-party logistics providers or fulfillment operations, • Financial Product Experience: Background in developing financing solutions, payment products, or cash flow management tools, • ERP/Inventory Systems: Experience with inventory management systems, ERP platforms, or China-based systems like Mabang, • Marketplace Operations: Knowledge of Amazon, Walmart, TikTok Shop, and other marketplace operational requirements, • Supply Chain Finance: Understanding of trade finance, letters of credit, and international payment systems, • **Previous startup or high-growth company experience in e-commerce or logistics technology Join our team of bold thinkers, builders, and problem-solvers dedicated to creating seamless fulfillment solutions that help merchants scale globally while optimizing cash flow and growth.