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GLL is looking for Fitness Class Instructors to work at Llanishen Leisure Centre. If you have the passion, skills, and ambition to join us as a Fitness Class Instructor, there’s never been a more exciting time to join us. This is more than a Fitness Class Instructor job, it's a career. We're looking for HiiT, Group Cycle, Combat, Boxifit, Stamina, Body Conditioning, Strength, Power Pump, Legs, Bums & Tums, Core Conditioning and Circuits. \n Fitness classes are performers, empowerers, and inspirers. A Fitness Class Instructor applying for this role will be approachable, dynamic, and have copious amounts of energy. Strong communication skills, the ability to adapt, and to lead by example are key aspects of the Fitness Class Instructor. The ideal Fitness Class Instructor will be able to teach a plethora of genres and will commit to delivering a high standard class. \n What you’ll do: \n\n • \n The ability to deliver a safe and effective class \n • \n Consistently perform a fun, enthusiastic, high-quality class \n • \n Adapt, progress, and regress where required for all ages and levels \n • \n Inspire all customers through class delivery and the transferring of energy and motivation \n • \n Ensure all customer expectations are exceeded \n\n As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. \n What you need: \n\n • \n Exercise to Music Level 2 and/or Fitness Instructor Level 2 qualification \n • \n Strong communication skills \n • \n A real focus on customer service \n • \n Commitment and enthusiasm \n • \n Knowledge of health and safety \n • \n Be a great team player \n\n As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! \n The basics: \n This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business \n Additionally GLL offers employees a range of employment benefits: \n\n • \n Access to a pension scheme. \n • \n Health Assurance and access to Counselling services \n • \n Access to the tax efficient Ride to Work bicycle purchase scheme. \n • \n Free annual eye tests \n • \n Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! \n\n GLL Society benefits (if you choose to join the Society after your probation period) include: \n\n • \n The right to stand for the Society board and to vote for board members to represent you \n • \n Access to team building and fun events such as Treks, Concerts outings etc \n • \n Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet \n\n About GLL: \n As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. \n Our people are from the communities we serve and help us make real changes in their local area. \n One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. \n We offer two different types of work arrangements: \n\n • \n A permanent employment contract - part time and full time \n • \n A flexible worker engagement by joining our flexible worker pool \n\n If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. \n So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. \n Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. \n However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. \n We are an inclusive employer. We seek and welcome diversity in our teams. \n All pay rates are subject to skills, experience, qualifications and location.

Your new companyYour new roleHays are delighted to be partnering with a leading professional services organisation to recruit a Business Support Manager. This is a high-profile leadership opportunity responsible for managing a team of approximately 40 Executive Assistants, delivering exceptional support services to senior stakeholders and Partners across the business.As Business Support Manager, you will lead, coach and develop a large team of Executive Assistants, ensuring resources are effectively deployed to meet business priorities. You will work closely with senior stakeholders to drive service excellence, implement operational improvements and champion change across the EA function.Key responsibilities include: \n\n • Leading and developing a team of circa 40 Executive Assistants.\n, • Managing performance, engagement, absence and development activities.\n, • Forecasting resource requirements and ensuring effective deployment of EAs.\n, • Building strong relationships with Partners and senior stakeholders.\n, • Driving service improvements, operational efficiencies and best practice.\n, • Acting as an escalation point for complex stakeholder issues.\n, • Leading recruitment, onboarding and succession planning activities.\n, • Monitoring team utilisation, service delivery metrics and operational performance.\n, • Supporting organisational change initiatives and developing a high-performance culture.\n\n What you'll need to succeed \n\n • Proven experience managing large teams within a professional services or corporate environment.\n, • Strong people leadership skills with experience managing performance and developing talent.\n, • Exceptional stakeholder management skills, with the confidence to influence senior leaders.\n, • Experience working alongside Executive Assistants, Personal Assistants or business support functions.\n, • Commercial awareness and strong operational management capabilities.\n, • Excellent communication, coaching and conflict resolution skills.\n, • A proactive, solutions-focused approach with a commitment to continuous improvement.\n\n What you'll get in return \n\n • Opportunity to lead a strategic business support function within a highly respected organisation.\n, • Hybrid working model with flexibility to work across multiple office locations.\n, • Strong focus on learning, development and career progression.\n, • Salary £50,000 - £60,000 per year, plus bonus and comprehensive benefits package.\n, • Collaborative and inclusive working environment.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

#BelongWithUs Come and join us as an HGV Driver 7.5t Cat C1 to help us grow, deliver sales and exceed customer expectationsThe role: As a 7.5t Driver, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The LGV 7.5t Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a PTS HGV Cat C1 7.5t Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 7.5t Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way! Please note, this role requires you to have the appropriate HGV C1 driving licence and CPC with previous experience as a driver Key Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Picking orders and loading vehiclesSupporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. When needed, assisting with the general duties within the branch and warehouse such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean Cat C driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You’ll thrive on providing the best customer service and being a huge support to your branch colleaguesUs: From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career! With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British GasWe’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more!#BelongWithUs We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

Job Title: Data Engineering & Insights Manager (Hybrid Working Policy) 1 day a week.Reports To: Chief Innovation OfficerRole PurposeThe Data Engineering & Insights Manager is responsible for leading the design, build and operation of the Society's data platforms, alongside the delivery of high-quality, business-ready insights that support strategic decision-making and operational performance.The role combines leadership of data engineering capability (including the data lake, pipelines and environments) with ownership of analytics and reporting outputs, ensuring data is transformed into accessible, trusted and actionable insight for the business.The role requires a balance of technical leadership, business engagement and delivery focus, with strong accountability for execution, data quality, platform reliability and insight effectiveness.Key ResponsibilitiesData Engineering & Platform Leadership \n • Lead the design, development and ongoing management of the Society's data architecture, including the data lake and associated data environments. Ensure robust, scalable and secure data pipelines are in place to support timely and accurate data ingestion, transformation and availability. Maintain high standards of data integrity, governance, security and resilience across all data platforms. Oversee performance, optimisation and continuous improvement of the data environment to meet evolving business needs. Work closely with technology and architecture teams to ensure alignment with broader IT and digital strategy.Analytics & Business Insights Delivery Lead the development of business-ready data models, table structures and curated datasets to enable effective reporting and analysis. Oversee the production of high-quality, intuitive and accessible reports and dashboards, primarily through Power BI. Ensure insights are clearly communicated, relevant and tailored to business needs, supporting decision-making at all levels. Promote a self-service data culture by making data easy to access, understand and use across the organisation. Ensure consistency, accuracy and trust in all reporting outputs.Leadership and Team Development Lead, develop and inspire a multi-disciplinary team of data engineers and analysts. Build strong technical capability across the team, ensuring best practice in engineering, modelling and visualisation. Foster a culture of accountability, collaboration and continuous improvement. Provide coaching and development to enhance both technical expertise and business understanding. Ensure the team operates with clear priorities, strong delivery discipline and high performance standards.Business Engagement and Value Delivery Partner with business stakeholders to understand data, reporting and insight requirements. Translate business needs into data solutions, ensuring outputs align with strategic priorities and deliver measurable value. Act as a trusted advisor on data and insight, supporting innovation and continuous improvement initiatives. Prioritise workload effectively to balance strategic delivery with operational demand.Operational Execution and Delivery Take end-to-end accountability for the delivery of data and insight solutions, ensuring they are delivered on time, to quality and aligned to requirements. Establish and maintain clear delivery plans, standards and governance across data initiatives. Monitor and manage workloads, ensuring resource is aligned to priority activity. Drive continuous improvement in delivery processes, tools and methodologies.Risk, Governance and Compliance Ensure all data activity meets regulatory, legal and internal governance requirements, including data protection and security standards. Maintain strong oversight of data quality, lineage and auditability. Identify, manage and escalate risks and issues related to data platforms and reporting. As a member of Data, Information Security & Architecture (DISA) forum, provide robust challenge and contribution to support strategic decisions Support the development and embedding of data governance frameworks and policies.Key Accountabilities Reliable, secure and scalable operation of the data lake and data platforms. Delivery of high-quality, trusted and business-ready data and insights. Effective leadership and performance of the data engineering and analytics team. Strong alignment of data solutions to business strategy and innovation priorities. Data governance, quality and compliance across all data assets. Timely and effective execution of data and insight delivery.Person SpecificationKnowledge and Experience Proven experience in data engineering, data platforms and analytics leadership roles. Strong understanding of data lake architecture, ETL/ELT pipelines, and modern data environments. Experience of data modelling, structuring and preparing data for reporting and analytics use. Proven track record of delivering business insights through tools such as Power BI. Experience of using Codex and/or other AI-assisted coding tools to support efficient development, problem-solving and continuous improvement in data engineering and analytics activities. Experience of leading and developing technical teams in a data or analytics environment. Understanding of data governance, data quality and regulatory considerations in financial services is advantageous.Skills and Capabilities Strong leadership and people management skills, with the ability to build and develop high-performing teams. Deep technical understanding of data engineering and analytics concepts, with the ability to translate into business value. Excellent stakeholder management and communication skills, able to explain complex data concepts clearly. Strong problem-solving and analytical capability. Ability to balance strategic thinking with hands-on delivery oversight. High level of organisation and delivery discipline, with a focus on execution and outcomes. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title Night Manager \n Location Cardiff Bay \n Employment Type Full time \n Contract Type Permanent \n Shift Pattern Work Shift: Nights \n Hours per Week 45 \n Salary \n Competitive salary plus benefits \n Category Store Management \n Closing Date 2 August 2026 \n \n At Asda, we want you to Find Your Everything and as our Night Manager, you will manage and lead the night team to keep everything running whilst the rest of the world sleeps, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues. \n As part of the leadership team, you'll work a rolling rota and 4 nights over 7 including weekend working. You will be solely responsible for the store through the night, and therefore you'll need to be confident in overseeing operation as a whole where store is open 24 hours. \n What qualities you’ll need: \n\n • Drive strategy into action: Planning and executing all trading activity on the shopfloor during night shift by ensuring delivery is date rotated and waste and returns are managed correctly limiting damage through replenishment. (only for Supermarket and Superstores/centres with no Lead Night Manager in structure)\n, • Lead with impact: Leading and coaching night colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket.\n, • Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to day team with promotion, Foyer and hot spots fit for trade.\n, • Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the “Asdaness” to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.\n\n What you’ll bring: \n\n • Experience supervising or managing teams in a retail grocery environment, ideally overnight.\n, • Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people.\n\n\n, • Confidence in developing teams and managing change.\n, • Strong customer service focus.\n, • Flexibility to work a range of night shifts, including weekends.\n\n Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others? Apply today and find your everything at Asda. \n Everything you'll love \n Alongside a competitive salary, you'll get lots of other great benefits too, including: \n\n • \n Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user \n • \n Discretionary company bonus scheme \n • \n Access to an enhanced electric car scheme \n • \n Free eye test for you and your nominated user \n • \n Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover \n • \n Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more \n • \n Company pension \n • \n Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support \n • \n Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated \n • \n Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. \n • \n Colleague recognition programme \n • \n Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas \n

Project Manager – Building-Connected Renewable Energy Systems \n Location:- Based in South Wales, working from home predominantly and on-site locations, shared workspace available in Cardiff, Swansea, Barry and Newport. \n Starting salary:- Between £32,000 – £36,000, plus car allowance, subject to experience (based on 30 hours/week) \n Working arrangements:-30 hours per week, allowing flexible working. \n\n • Occasional evening work, weekend days and overnight stays away from home with advance notice.\n\n Reporting to:- Development Manager \n Contract:– This is a fixed term contract for 2 years from commencement, with an intention to make it permanent, subject to successful performance and the growth of the Society’s business. \n About Us: \n Ynni Teg Cyf. (Fair Energy Ltd) is a community benefit society whose primary object is to develop renewable energy projects for the benefit of communities in Wales. \n Our mission is to become the pan-Wales developer of community-owned clean energy infrastructure in Wales, working with local organisations, public agencies and commercial partners to enable communities to take greater control of our energy for a more resilient Wales. \n We aim to achieve this mission by – \n\n • Developing renewable energy assets that provide opportunities for local ownership, surplus revenues for community benefit funds and, where feasible, reduced long-term costs to local consumers.\n, • Providing support to other community energy organisations in Wales to develop their projects either as mentors or through our consultancy services.\n, • Promoting the growth of the community energy sector in association with Community Energy Wales [CEW], public and third sector agencies.\n\n We are developing revenue-generating assets to enable us to become increasingly financially self-sustaining and growing the capacity and expertise of our professional team, thus enabling us to offer a low-cost practical support service to others as part of our community benefit aims. The intended outcome being a significant increase in the amount of community-owned energy in Wales. \n Core Purpose of the post: \n This role is central to the delivery of community-owned, building-connected low-carbon energy projects across Wales. Focusing primarily on rooftop solar PV, battery storage, electric vehicle charging and low-carbon heat technologies, you will oversee projects from initial concept and feasibility through to design, procurement, construction, commissioning and operational handover. \n You will work within a small team and will be responsible for coordinating all aspects of project planning and delivery, including any necessary building consents, technical design, utility mains connection, procurement of installation/specialist services, contract administration, and client relations. The role requires a practical, diligent and collaborative approach, balancing technical, commercial, practical, client and community relationship considerations to ensure successful project outcomes. The postholder will need to be confident, well organized and a clear communicator. \n This is an exciting opportunity to help shape the future of community energy in Wales and support the transition to a low-carbon energy system that works for everyone. \n The Project Manager’s primary responsibilities will be to – \n\n • Lead the delivery of low-carbon technology projects from feasibility through to commissioning and operational handover.\n, • Manage a pipeline of projects of varying scales, budgets, resources and risks to ensure projects are delivered safely, on time and within budget (installation costs typically ranging from £10k to c.£300k).\n, • Oversee project development activities including site assessments, technical surveys, grid connection applications (G98/G99) and securing any necessary statutory consents.\n, • Procure and manage contractors, suppliers and professional services, ensuring cost-effective delivery and value for money.\n, • Monitor project progress, milestones and expenditure, providing regular reports to the Development Manager and other stakeholders, as required.\n, • Maintain project contracts, governance and documentation, ensuring appropriate quality assurance and record keeping throughout the project lifecycle.\n, • Coordinate commissioning, testing and operational handover, ensuring all contractual, technical and regulatory requirements are met.\n, • Support the monitoring and evaluation of newly installed renewable energy / low-carbon technologies.\n, • Ensure compliance with relevant health and safety, environmental, technical and regulatory requirements.\n\n Person Specification \n Essential: \n\n • Experience of planning and managing physical construction or services installations projects from development through to delivery and completion\n, • Experience of managing project budgets, programmes, contractors and suppliers\n, • Experience of working with a range of project parties, including client stakeholder organisations, service providers, end customers, and statutory bodies.\n, • Strong organisational skills and the ability to manage multiple projects and priorities\n, • Excellent written and verbal communication skills\n, • Ability to work independently and as part of a team\n, • Holding relevant recognised technical and/or project management qualifications.\n, • Full UK driving licence, own car, and willingness to travel for work purposes within Wales\n\n Desirable: \n\n • Understanding of renewable energy and low-carbon technologies, particularly solar PV systems\n, • Knowledge of grid connection processes, including G98 and G99 applications\n, • Experience of working with community organisations, social enterprises or community energy groups\n, • Ability to communicate through the medium of Welsh\n\n How to Apply? \n If you want to apply for this post, please supply your CV and a personal statement (2 pages max) outlining why you believe you are the right person for this role. \n The deadline for your application is the 5pm on Monday 27th July. Please mail your application. \n In person interviews for shortlisted applicants are expected to be held on 5th, 6th, 11th and 12th August.

Your new companyHMP Cardiff is a Category B men's prison located in the centre of Cardiff, Wales. It primarily holds adult and young adult male offenders, including those on remand and those serving short sentences. Your new roleAs a painter and decorator, you will be required to ensure the site is maintained to the agreed standard with the undertaking of planned maintenance, refurbishment and new works. Painting and decorating staff and prisoner facilities on the estate, with adherence to Health and Safety guidelines and security procedures to meet the site's short term and long-term goals and objectives.Main duties of this role include but are not limited to: \n\n • Undertake planned maintenance, refurbishment, new works, and painting and decorating of staff and prisoner facilities across the estate.\n, • Ensure all activities are effectively prioritised in line with local procedures.\n, • Ensure workloads and regimes are delivered, escalating any issues to the Site Manager when required.\n, • Supervise prisoners throughout the day and during training sessions as required.\n, • Uphold agreed standards of prisoner discipline within the work area, including issuing behaviour warnings and maintaining appropriate records.\n, • Undertake quality control of prisoner work in accordance with the Service Delivery Agreement (SDA).\n, • Conduct survey inspections, including in confined spaces and at height, ensuring all work is properly recorded and registers/logs are completed.\n, • Monitor stock levels, request procurement of goods and services, and ensure all materials used are logged and fit for purpose.\n, • Escort and supervise technical contractors in accordance with the Local Security Strategy (LSS) when required.\n, • Maintain regular communication via radio network.\n, • Comply with all Health and Safety policies, procedures, and legislation to ensure statutory and mandatory compliance.\n, • Drive estate vehicles and operate plant equipment when required.\n, • Carry out locking duties as necessary.\n, • Respond to incidental, emergency, or urgent tasks in line with Service Delivery Agreement timescales, ensuring all work is carried out safely.\n, • Contribute to the development of local practices, processes, and initiatives, ensuring consistency in the application of policies and procedures affecting both prisoners and staff.\n, • Support the effective management of tool inventory and maintain security standards within the designated work area.\n, • Contribute positively to a culture of excellent customer service, building strong working relationships with the client.\n, • Take accountability for compliance with Health and Safety legislation and company policy, including undertaking roles such as Fire Warden and/or First Aider when required.\n, • All tools and equipment are provided on site.\n\n Hours are Monday to Friday- 8-4.30pm- 39 hrs per week.What you'll need to succeedApplicants must hold a City and Guilds, NVQ level 3 in Painting and decorating or an equivalent. Time-served candidates will be considered. They must have experience in a similar role. All candidates are subject to satisfactory referencing and full prison clearance, which can take 6-8 weeks to be processed.What you'll get in returnThis role is a temporary to permanent opportunity. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title General Store Manager - South Wales \n Location Cardiff \n Employment Type Full time \n Contract Type Permanent \n Shift Pattern \n Hours per Week 45 \n Salary \n Competitive salary plus benefits \n Category Store Management \n Closing Date 3 August 2026 \n \n Register your interest in General Store Manager roles across South Wales. \n As our General Store Manager, you’ll lead the planning strategy and execution of our store’s day-to-day operations across key departments - including Non-Food, Online and Customer, to make sure that availability is maximised, waste and shrink are minimised, and our Superstore/Centre runs efficiently, safely and fully compliant. \n You’ll work closely with your Operations Manager and department managers to deliver consistent standards, drive productivity, and ensure our store is always ready for customers. Whether it’s improving delivery flow, stock routines, or compliance, you’ll be the driving force behind achieving consistent operational excellence. \n As a General Store Manager, you lead with heart as well as results. You build self-esteem by recognising effort, attitude, and growth, creating an environment where people feel valued, trusted, and motivated to step up. You listen with empathy, respond with care, and create space for open, respectful conversations on the shop floor and beyond. \n You’re transparent in your decisions, clearly sharing the “why” and inviting your team to solve challenges together. You support your team without taking over—coaching through questions, encouraging ownership, and celebrating initiative. You believe great stores are built by empowered people and creating a culture of always serving with heart and pride, driving the stores selling agenda with healthy competition across the trading floor by bringing the “Asdaness” to work every day. \n What qualities you’ll need: \n\n • Execution and result-focused: You’re passionate about getting things done right, first time, every time displaying resilience, focus and passion for the business and holding your managers to account.\n\n\n, • Commercial awareness: You understand how availability, waste, and shrink impact performance—and you know how to improve them, planning the shrink strategy and agenda to be delivered by the team as well as acting on opportunity with clear actions. Ensure POS one best way is followed across the store delivering strong value message for our customers.\n\n\n, • Coaching and Leadership: Coach and support your leadership team on delivering brilliant shopfloor standards and develop our future talent by engaging and coaching your team to constantly improve routine and process whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket.\n\n\n, • Organised and efficient: You thrive in a fast-paced environment and know how to prioritise and delegate effectively to ensure promotional activity is landed to brief and on time by the team.\n\n\n, • Collaborative: You will promote collation between departments to ensure operational excellence and a seamless customer experience is always delivered consistently across the Superstore/centre.\n\n\n, • Data-driven: You use insight to make informed decisions and drive operational improvements, lead the shrink agenda by driving standards and ensure the store remains legal and complaint for customer and colleagues\n\n What you’ll bring: \n\n • Experience as General Store Manager or Operations Manager leading diverse teams in a large-format retail environment with energy and pace.\n\n\n, • Strong operational knowledge across food and non-food departments with a track record of achieving consistent operational excellence.\n\n\n, • A track record of improving availability, reducing waste, and managing shrink.\n\n\n, • Proven record of developing large teams and managing change through leadership and building resilience.\n, • Experience managing complex ER cases and confidence in understanding HR policies and processes.\n, • Strong organisational skills and exceeding customer service.\n\n Are you ready to take the lead and be driving force behind one of our Superstore/centres? Apply today and find your everything at Asda. \n Everything you'll love \n You will get an excellent benefits package including: \n\n • \n Discretionary company bonus \n • \n £8,000 car allowance \n • \n Company pension up to 7% matched \n • \n 15% colleague discount in store and online. \n • \n Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. \n • \n Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated \n • \n Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. \n\n We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves

HR Consultant \n Location: Treforest Industrial Estate CF37 5YR / Hybrid working \n Reports to: Regional Manager \n Salary: £40,000 pa dependant on experience \n Join a growing team! \n EffectiveHRM is proud to be part of the growing Impact HR Group of Companies, combining trusted local expertise with a nationwide reach. As we continue to expand our presence across the UK, we are seeking a hands-on, client-focused HR Consultant based in South Wales and the West who can provide commercially minded, practical and expert HR support to our growing portfolio of clients. \n Why this role matters \n Our clients rely on us as trusted advisors, delivering compliant solutions to their people issues, allowing them to focus on their business. \n This role is perfect for someone who excels at providing effective HR advice at a strategic level, as well as rolling up your sleeves to provide day to day HR support. You will use your unrivalled knowledge of employment law and best practice, whilst building lasting client relationships. \n What you will be doing \n You will work with a portfolio of clients across various sectors, providing both operational and strategic HR support. \n Service delivery and client portfolio \n Personally manage a portfolio of clients through phone, email and onsite/virtual meeting support as required \n Ensure advice, documentation and support are delivered to a consistently high standard \n Deliver hands-on HR consultancy in line with client expectations, including casework, project delivery and proactive support \n Ensure your consultancy delivery is aligned with Impact HR’s central tools, systems and operational frameworks \n Your day to day will include: \n Strategic HR \n Support clients to shape long term people strategies, aligning HR practices with their business goals \n Conduct HR audits and develop tailored people plans to identify risks, gaps and opportunities - supporting clients with clear, practical follow up actions \n Advise on and implement scalable HR strategies that reflect the size, sector and culture of each client \n Act as a sounding board for leadership teams on key business decisions with a people impact \n Employee relations \n Manage all ER cases in their entirety, including but not limited to disciplinary, grievance and capability cases \n Attend meetings onsite or remotely, providing both reactive and proactive solutions \n Absence management \n Guide clients through absence issues, from holiday queries to long term sickness cases \n Conduct welfare meetings, return to work interviews and manage absence processes from start to finish \n TUPE and redundancy \n Manage complex change processes from start to finish, including TUPE transfers, redundancy and restructure exercises \n Family friendly and flexible working \n Advise on family friendly policies and flexible working procedures \n Develop enhanced offerings tailored to the client’s people strategy \n Equality, diversity and inclusion \n Support clients with strategic approaches to EDI and training \n Conduct impact assessments and support cases linked to discrimination, bullying or harassment \n Recruitment and selection \n Advise on recruitment campaigns, write job descriptions, support with the advertising and selection process, including job specific testing and psychometric assessments \n Design effective hiring processes that align with the client’s strategy \n Onboarding and induction \n Design, review and enhance induction programmes that incorporate company culture \n Support clients with structured probationary reviews \n Advise on early stage employment concerns \n Learning and development \n Design and deliver bespoke training programmes for clients to upskill their workforce in all topics of HR \n Support clients to identify and fill any skill gaps \n Pay and benefits \n Advise on pay structures, benefits and reward strategies tailored to the client’s size and sector \n Support with fair pay reviews including gender pay gap reporting \n Other project work \n From exit interviews and settlement agreements to early conciliation support and offer documentation, you will handle a wide range of project based and ongoing HR matters for our client base \n Business development and networking \n Represent Impact HR at networking events and within your local business community \n Build strong relationships and deliver a consistently excellent service to help you identify opportunities to grow client accounts or introduce new services \n Any other duties as required \n What Success Looks Like (First 12 Months) \n You have built trust with a core portfolio of clients and become their go-to HR Consultant \n You have led on multiple cases of various topics including disciplinary, grievance, TUPE and redundancy \n You have delivered impactful training to clients on topics that may include EDI, absence management or performance management \n You have supported clients to develop and implement new initiatives and process that may include new policies, induction programmes or pay structures \n You have actively identified opportunities for business development and helped secure repeat and referral work \n You have contributed to the development of internal consultancy processes and shared knowledge with your peers \n You will likely bring: \n Experience, with a strong generalist HR background, ideally experience in consultancy or multi-site environment \n Expert knowledge, with a solid understanding of UK employment law and best practice across the full employee lifecycle \n Strong consulting and coaching skills \n Accuracy and attention to detail \n Excellent planning, prioritising and time management skills \n Competency in project management \n Proficiency with MS 365 \n Experience with CRMs and HR systems \n A solutions-focused, commercially aware mindset \n Application of data protection and confidentiality \n What We Offer \n Competitive salary, commission and benefits \n Flexible working with travel to client sites \n Supportive, values-led team culture \n Progression pathways and professional development \n \n

If you’re an experienced Registered Branch Manager looking to step into a commissioning role, this opportunity offers the scope to shape a domiciliary services on a national scale. You’ll have the authority to set standards, build high-performing remote teams, and drive quality across elderly services. Package & Benefits Salary £40,000 to £50,000 per annum + bonus. Flexible working arrangements where operational requirements allow. Pension scheme and statutory benefits. Ongoing professional development and leadership support.About the Company You’ll be joining a growing provider of a domiciliary support for adults and elderly in their own homes. The organisation is focused on quality, innovation, and building services that are clinically robust, compliant, and genuinely person-centred. Key Responsibilities Hold Registered Manager accountability for a domiciliary services, ensuring full CQC compliance and high-quality care delivery. Grow the service and secure new contracts with the local authorities. Hire carers to support the services growth. Provide strategic and operational leadership across geographically dispersed teams, including quality assurance, governance, and on-call oversight. Support service improvement and growth, working with commissioners, partners, and internal stakeholders to develop sustainable services.About You Current Registered Manager experience within domiciliary care, or community-based services. Strong working knowledge of CQC regulations, governance, and quality assurance frameworks across adult and children’s services. Proven experience leading and developing multidisciplinary or remote teams within regulated care environments.If you’re considering your next step and want a role with real influence, even if your CV isn’t fully up to date, we’d be pleased to talk. Contact Leaders in Care for more information or a confidential discussion. For more information please reach out to Max at Leaders In Care (url removed)

Domestic Plumbing Manager Social Housing, Planned Works & Maintenance Cardiff, South Wales £50,000 - £55,000 + Company Car + Benefits Permanent BMSL are recruiting on behalf of one of South Wales' most established contractors for a Domestic / Light Commercial Plumbing Manager to lead plumbing operations across a secured portfolio of social housing, planned maintenance, refurbishment and retrofit projects. Operating through long-standing frameworks and partnerships with housing associations, local authorities and public-sector clients, our client delivers a wide range of maintenance and improvement works across South Wales and the West of England. This is a key management appointment offering long-term stability, genuine progression opportunities and the chance to play a leading role within a growing division. The Opportunity You'll take ownership of the day-to-day delivery of plumbing works across multiple contracts, managing direct labour, subcontractors, supervisors and client relationships whilst ensuring projects are delivered safely, efficiently and to a high standard. This role combines operational management, people leadership and client-facing responsibility, making it ideal for somebody looking to move into a senior management position within a respected regional contractor. Key Responsibilities Managing domestic and light commercial plumbing operations across multiple live contracts. Leading and supporting plumbing supervisors, operatives and subcontractors. Planning labour resources, workloads and delivery programmes. Monitoring quality, productivity and operational performance. Managing health and safety compliance across all plumbing activities. Supporting mobilisation and delivery of new contracts. Liaising with clients, residents, housing providers and stakeholders. Managing variations, quotations and operational reporting. Supporting recruitment, training and development of plumbing teams. Driving excellent customer service and workmanship standards. About You You'll have a strong plumbing background together with experience managing people, programmes and service delivery within maintenance, planned works or refurbishment environments. Essential Requirements Strong background within domestic plumbing maintenance, refurbishment or planned works. Experience managing direct labour and subcontractors. Experience working within occupied residential environments. Strong organisational and leadership skills. Experience working with housing associations, local authorities or public-sector clients. Good commercial awareness. Ability to manage multiple projects and workstreams simultaneously. Full UK Driving Licence. Desirable Experience -Social housing maintenance. -Planned works programmes. -Reactive maintenance contracts. -Light commercial plumbing works. -Retrofit and decarbonisation projects. -Framework-based contract delivery. -Previous gas qualifications. What's On Offer £50,000 - £55,000 basic salary. Company car. Company benefits package (healthcare, pension). Secure long-term workload. Structured training and career development opportunities. Progression within a well-established South Wales contractor. Predominantly South Wales-based projects with limited travel. Opportunity to lead and grow a key operational division. Why Apply? This is an opportunity to join a contractor with a strong reputation across South Wales, a secured pipeline of framework work and a genuine commitment to long-term employee development and progression. If you're looking for a role where you can make a real impact whilst building a long-term career, we'd like to hear from you

Front of House Manager - Private club Location: Front of House Clubhouse Manager- Cardiff - £30-25K salary Salary: £30 - 35K (dependent on experience) Hours: 40 hours per week, Wednesday to Sunday Reports to: General Manager Join Our Team We are seeking an experienced and passionate Front of House Manager to lead the day-to-day operation of our clubhouse hospitality services. This is an exciting opportunity for a hands-on hospitality professional to manage our bar and restaurant facilities, deliver exceptional member experiences, and play a key role in the continued success of their members club. As Front of House Manager, you will be responsible for overseeing all clubhouse food and beverage operations, leading and developing the team, managing financial performance, coordinating events, and ensuring the highest standards of customer service, compliance, and operational excellence. Key Responsibilities Operations Lead the daily operation of the clubhouse bar and restaurant facilities. Develop and implement standard operating procedures to ensure consistency and efficiency. Maintain exceptional customer service standards at all times. Work closely with the Head Chef to develop seasonal menus, event offerings, and promotions. Manage bar stock levels, ordering and inventory control. Ensure all facilities, equipment, and service areas are clean, safe, and well maintained. Monitor compliance with health, safety, food hygiene, and licensing regulations. Liaise with the Operations Manager regarding cleaning and maintenance requirements.Team Leadership Recruit, train, develop, and supervise front-of-house staff. Create effective staff rotas and manage team performance. Foster a positive, motivated, customer-focused culture. Support and coach team members to achieve high levels of service excellence.Customer Experience Act as a primary point of contact for members and visitors. Respond professionally to enquiries, feedback, and complaints. Promote the club's facilities, events, and hospitality services. Create a welcoming and inclusive environment that reflects the club's values.Financial Management Manage cash handling, floats, and daily takings. Control stock levels and minimise wastage. Conduct monthly stocktakes and implement actions to address discrepancies. Support financial performance through effective cost control and revenue generation.Health & Safety Complete all operational checks in line with club policies. Conduct regular inspections and risk assessments. Ensure compliance with all relevant hospitality legislation and best practice.Events & Hospitality Coordinate and oversee private functions, social events, and catering activities. Work with the chef team to develop attractive food and beverage offers. Support the delivery of memorable events that enhance member engagement and satisfaction.Additional Responsibilities Act as Duty Manager when required. Participate in ongoing professional development. Undertake any additional duties as requested by the General Manager.About You We are looking for an energetic and organised hospitality professional with strong leadership skills and a genuine passion for customer service. Essential Qualifications GCSE English and Maths (or equivalent). IOSH Managing Safely or equivalent Health & Safety qualification. First Aid qualification (or willingness to obtain). Level 3 Food Safety qualification.Essential Experience Proven experience in a management role within hospitality, ideally in a private members' club, yacht club, hotel, golf club, or similar environment. Strong background in bar and restaurant operations. Experience leading, motivating, and developing teams. Financial management experience, including stock control, budgeting, and cash handling. Sound understanding of health and safety, food safety, and licensing regulations. Experience engaging with a range of stakeholders and customers. Flexible approach to working hours, including evenings and weekends.Skills & Attributes Excellent communication and interpersonal skills. Strong organisational and time-management abilities. Confident IT user, including POS systems and hospitality software. Ability to manage multiple priorities and work to deadlines. Customer-focused with excellent problem-solving skills. Proactive, hands-on, and able to work effectively using your own initiative.What We Offer Competitive salary. Supportive and collaborative team culture. Training and development opportunities. The chance to play a key role in delivering exceptional experiences for members and visitors.If you are a motivated hospitality professional with a passion for leadership and service excellence, we would love to hear from you. Apply today and help shape the future of our clubhouse hospitality experience. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

A fantastic opportunity for a Repairs Manager has come available for a well-respected housing provider based in Cardiff! You will be based at their head office in Cardiff with hybrid working available As the Repairs Manager , if you have a strong track record of managing a DLO and building up and upskilling a team, I want to speak with you Repairs Manager duties: Lead on the delivery of a safe, high-performing and customer-focused multi-trade responsive repairs service, ensuring services align with organisational priorities and regulatory requirements. Hold overall accountability for repairs service performance, overseeing the use of KPIs, dashboards and data analytics to drive continuous improvement, inform decision-making and provide assurance to senior leadership. Manage the reactive repairs budget, ensuring effective financial control and value for money services. Lead the procurement, appointment and performance management of external contractors, ensuring contractual compliance, quality standards, and value for money outcomes for customers. Lead, manage and mentor the Repairs Team Operational Leads, setting clear direction and standards in line with industry best practice and ensuring robust training and development is in place.To succeed as the Repairs Manager, you need: Significant experience within managing and delivering high quality repairs services Extensive knowledge of health and safety and other relevant legislation and regulations Knowledge of the WHQS (Welsh Housing Quality Standard), including HHSRS Experience managing a DLO Experience dealing with a customer contact centre Experience driving efficiency's and cost control This role is offering a day rate of £250-£300 per day To register your interest, click apply now or call Kyle on (phone number removed)

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald’s Advisory and Programme Delivery (APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care sectors. We deliver tailored solutions that directly address our clients’ key challenges, combining our world-leading project expertise with unrivalled programme delivery capabilities and advisory services. APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project controls, scheduling, cost management, estimating, infrastructure finance, management consulting, digital consulting and education, health and care management. Buildings We support clients worldwide to ensure their goals and ambitions for construction projects are realised, while maximising sustainability and social value for communities. Our solutions include cost and project management services for a wide range of central government, local authority and private clients. We operate right across the building market sector, including workplace, residential, law and order, health, education, retail, sports and commercial property landscapes. Our vision is to provide added value to our clients’ businesses through high quality services delivered by a dedicated team of built environment advisory experts. Overview of the role With the continued expansion of our built environment sector, we have an exciting opportunity for Senior / Associate Project Managers to join our growing and diverse Buildings team to be based in one of our growing Health Market teams in London and Cardiff / Bristol. Driving Social Outcomes is at the heart of every project we work on and we specialise in working collaboratively with project stakeholders to maximise the potential for environmental, social and economic benefits to positively improve the communities in which we live, work and play. As a Senior/ Associate Project Manager, you will be responsible for managing multiple projects through the RIBA Stages acting as the integrator of multidiscipline teams, working on a variety of projects across a diverse Health Portfolio. Senior Project Management Services to include: Advising the client to help them define the strategic brief, including goals and objectives of the project Support the client to establish and procure the project team Define the project success factors including time, cost, quality, environmental, and social outcomes Define and agree project governance structure aligned to client and legislative requirements Produce a detail project execution plan that outlines how the project will be managed Establish reporting requirements and production of progress reports Leading and acting as an integrator of multidiscipline services at all stages of the project life cycle Establish and manage the change control process Monitoring and advising upon project performance against success indicators Implement performance management techniques, including the use of KPI’s to improve project performance Establish a communication strategy and information management plan and implement this across the project managing the interface between all parties and the client Team Leadership including managing and mentoring members of the team across multiple projects In addition to leading Senior Project Management services for our clients you will be responsible for managing our commissions internally and working with our Account Leaders to position and win new work. Additional Internal Project Management and Business Development services to include: Manage our commissions in accordance with our BMS process Oversee resourcing and commercial performance of our commissions managing risk and maximising opportunities Capturing project capability and add value evidence through Project Case studies and Client feedback Supporting account leaders to develop new opportunities for our business including cross-selling our solutions to help our clients overcome challenges Management of bids through our WIN process Driving innovation to support efficiency and quality of service delivery Within the Mott MacDonald family we are looking to attract the finest talent to be part of this journey as we mobilise for a number of key opportunities across a broad portfolio of both public and private sector programmes. Many of the programmes are long term opportunities allowing you to grow and develop your career. Candidate specification Essential: Demonstrate alignment with our Mott MacDonald PRIDE values Demonstratable relevant project management experience in the Health Sector either as a consultant or working for NHS / Health providers Demonstrable knowledge and application of pre and post contract project management and contract management methodologies Ability to work both autonomously and as part of a larger team Be a MAPM / MRICS / MCIOB or equivalent Chartered Professional and working towards ChPP / FRICS/ FCIOB or equivalent Desirable: Relationship building skills –ability to build strong relationships with clients, teams and stakeholders as well as an ability to build and maintain networks of business contacts Ability to manage and lead teams to maximise performance Willingness to mentor and coach junior members of the team to support career progression and chartership Excellent oral and written communication and organisation skills Soft skills including self-motivation; taking initiative; leadership, adaptability and flexibility; effective listening, collaboration; influence and persuasion, insightfulness Drive to innovate and implement best practice Working knowledge of delivery models and technical requirements for healthcare projects eg HTM’s and HBN’s If you meet 80% or more of what we’re looking for, please still apply. We understand not everyone will meet all the requirements, but you might have skills we didn’t know we need. UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us and we will talk to you about how we can support you. We offer some fantastic benefits including: Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Employee Ownership Our employee ownership model means no external investors, just us, creating a culture of shared success. Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses. As your career grows, so does your stake, recognising your long-term impact and contribution. Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future. For our senior roles you will have a direct pathway towards ownership from day one. Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years’ service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. Make a difference within our communities through our social outcomes

Role: Accounts Manager Salary: £37500 - £40000 per annum depends on experience Location: Cardiff Role Description The Account Manager role is a full-time, on-site position based in Cardiff. In this role, the Account Manager will manage day-to-day relationships with key clients, acting as the primary point of contact for service delivery and performance queries. Responsibilities include overseeing contract execution, coordinating with operational teams, monitoring service quality against agreed KPIs, and preparing regular reports on performance and customer satisfaction. The Account Manager will handle issue resolution, identify opportunities to enhance service and value, and support renewal and growth of accounts. This position also involves collaborating with internal stakeholders, participating in client meetings, and ensuring that all activities align with company standards and regulatory requirements. Qualifications Demonstrated experience in account management, client service, or customer success, ideally within a facilities, services, or B2B environment. Strong communication and interpersonal skills, with the ability to build trusting relationships and manage expectations with multiple stakeholders. Proficiency in organizing workloads, prioritizing tasks, and managing time effectively in a fast-paced, service-led environment. Solid analytical and problem-solving abilities, including experience with reporting, KPI tracking, and data-driven decision-making. Comfort with using standard business software (e.g., MS Office, CRM tools) and producing clear written documentation and presentations. Ability to work collaboratively with operations teams on-site, demonstrating leadership, accountability, and a focus on service quality. Previous experience in the UK or Irish service sectors and knowledge of relevant compliance or health and safety standards is beneficial. Relevant professional qualification or equivalent practical experience in business, management, or a related field is desirable

Development Project Manager South Wales 27276 / 612 £42'000 to £48'000 A well-established and successful manufacturer, this company is recognised as the market-leading brand within the industry and has a reputation for quality and innovation that is supported by its excellent technical team. They are currently looking to strengthen the technical team with the appointment of a Development Project Manager, the ideal candidate would come from a manufacturing background. Role & Responsibilities: - Lead and manage multiple Research and development projects , ensuring delivery against agreed timelines, budgets, and objectives. - Produce and maintain detailed technical files, drawings, and test evidence to support product certification, manufacturing, and client requirements. - Work closely with Engineering, Production, Quality, and Sales teams to ensure smooth transfer of new designs into full production and commercial rollout. - Identify opportunities for design simplification, material optimisation, and manufacturing efficiency to enhance product performance and reduce cost - Collaborate with component suppliers, fabricators, and testing partners to develop and validate new assemblies or hardware solutions. - Monitor project risks, document design changes, and ensure robust review and approval processes are followed throughout development. Knowledge, Skills & Experience: - Possess a formal Project Management qualification (e.g., APM, PRINCE2, PMP) - Proven experience managing product development or research and development projects within a manufacturing or engineering environment, ideally building products or architectural hardware. - Sound understanding of metal fabrication, architectural detailing, and performance testing principles. - Strong CAD literacy and ability to interpret detailed technical drawings. - Excellent communication, planning, and organisational skills. - Proven people management experience and managing teams. Benefits Package: A starting salary between £42'000 to £48'000 Opportunities for technical advancement. Health & Wellbeing Program To apply please email your CV / resume to (url removed) Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY. Find out more about us and search all our current vacancies at (url removed) Hunter Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. INDENM If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Assistant Facilities Manager Location: Cardiff Join CBRE Global Workplace Solutions CBRE Global Workplace Solutions (GWS) is a leading global provider of integrated facilities and corporate real estate management. As part of CBRE, the world's largest commercial real estate services and investment firm, we deliver innovative workplace solutions that help our clients improve operational performance and create exceptional workplace experiences. We are seeking an experienced Assistant Facilities Manager to support the delivery of high-quality facilities management services and ensure an outstanding workplace experience for our client. The Role As Assistant Facilities Manager, you will play a key role in the day-to-day management of facilities operations, service providers, and workplace services. Working closely with the client, vendors, and internal teams, you will ensure operational excellence, strong service delivery, and continuous improvement across the site. Key Responsibilities Support and manage Facilities Management Coordinators, ensuring rotas and work schedules are completed effectively. Oversee vendor performance, ensuring services are delivered in line with contractual obligations, SLAs, and KPIs. Build strong relationships with suppliers, resolving issues and driving service improvements. Act as a key point of contact for colleagues across the site(s), providing a responsive and customer-focused service. Schedule and lead regular service review meetings with the client team, providing clear reporting and recommendations. Support business continuity planning and emergency escalation processes. Conduct office inspections and cleaning audits, ensuring workplace standards are consistently maintained. Monitor planned preventative maintenance (PPM) activities and ensure compliance with service schedules. Manage purchase orders, invoicing processes, stock control, and outsourced postal/courier services. Support the development, coaching, and training of Facilities Management Coordinators. Maintain positive relationships with landlords, vendors, and key stakeholders. About You We are looking for a proactive and committed facilities professional who thrives in a fast-paced environment. Essential Skills & Experience Proven experience within Facilities Management or a related service environment. Experience managing multiple workplace or site services. Strong understanding of FM service delivery, SLAs, and KPIs. Experience working with suppliers, contractors, and service partners. Good knowledge of FM service contracts and vendor management. Proficiency in Microsoft Office applications. Excellent communication and stakeholder management skills. Strong organisational and administrative abilities with exceptional attention to detail. A collaborative, team-focused approach and a commitment to delivering excellent customer service. Ability to prioritise competing demands and perform effectively under pressure. Why Join CBRE? Work for a global market-leading organisation. Develop your facilities management career within a world-class team. Gain exposure to high-profile clients and complex workplace environments. Join a collaborative culture focused on innovation, development, and service excellence.If you're a motivated facilities professional looking for your next opportunity with a global leader, we'd love to hear from you. Apply today to join CBRE Global Workplace Solutions as an Assistant Facilities Manager

Refrigeration & Air Conditioning Engineer -Cardiff area, Wales Company Overview: Flowrite is the UK’s leading National Air Conditioning & Refrigeration Company specialising in reactive repair, maintenance and installations within the Leisure & Hospitality, Retail, Commercial and Public sectors. We are part of the Airedale Group who offer the complete end to end solution in providing commercial kitchens across the food service industry. If you are looking for job security and the scope to progress, we offer excellent career opportunities as a rapidly growing business, employing 700+ people across the UK. Job Overview: To provide efficient and effective on-site repairs and maintenance for clients’ refrigeration and air conditioning systems, while consistently delivering a high level of customer service. This role ensures that all work is performed safely, professionally, and in line with service level agreements (SLAs). Details: Competitive salary 23 days’ annual leave per annum, rising 1 day per year after 3 years’ service, to a maximum of 26 Overtime available Private healthcare plan Opportunities for progression within company normal Working Hours: 08:00 – 17:00 Standby allowance of £125.00 per week on a rota basis Use of company van Company mobile phone Uniform provided * All PPE provided Key Responsibilities: • Attend sites wearing company uniform and presenting company identification • Carry out cost-effective maintenance and repairs on a range of refrigeration and air conditioning systems. • Provide technical advice and support to clients in a professional and clear manner. • Complete detailed and accurate job reports following each visit or service. • Provide liaison between the client and Flowrite Services Office when required • Work in accordance with agreed SLAs, meeting performance and response targets. • Carry out dynamic risk assessments on-site to ensure personal safety and that of others. Report any site-related issues or incidents immediately to the regional supervisor or operations manager. • Provide constructive feedback to the operations manager to help improve company processes, efficiency, and service delivery. Experience Required • F-GAS category 1 or equivalent • Previous experience working on various types of refrigeration equipment such as pack systems, • VRV/VRF systems and chillers • Excellent problem solver with a dynamic approach • Able to actively build and develop relationships with both colleagues and customers. • Strong verbal and written communication skills. The Airedale Group is expanding rapidly, employing circa 700 people across multiple locations in the UK. This is a fantastic time to be joining the business with opportunities for career progression

Head of Operations Cardiff £85,000 - £95,000 + 15% Bonus + Excellent Benefits Are you an inspirational Head of Operations looking to make a genuine impact within a business that's investing heavily in its future? We're recruiting for a Head of Operations to join a leading manufacturing organisation in Cardiff that is undergoing an exciting period of growth, investment and transformation. With significant capital investment, site-wide improvement projects and a clear long-term strategy, this is a rare opportunity to join a business where operational excellence and continuous improvement sit at the heart of everything they do. As Head of Operations, you'll play a pivotal role in shaping the future of the manufacturing facility, leading operational strategy while developing a high-performing leadership team capable of delivering world-class manufacturing standards. This opportunity would suit an experienced Head of Operations, Operations Manager, Manufacturing Manager or Senior Operations Leader with a passion for people development, operational excellence and driving sustainable business improvements. The Role: Reporting into the Site Director, the Head of Operations will take full responsibility for the day-to-day manufacturing operation, leading multiple departments to deliver exceptional standards across safety, quality, delivery, cost and people development. Key responsibilities include: Lead and develop a high-performing operational leadership team across manufacturing. Drive a culture of accountability, engagement and continuous improvement throughout the site. Champion Lean Manufacturing and Continuous Improvement initiatives to improve productivity, quality and efficiency. Deliver improvements across safety, quality, OEE, waste reduction, customer service and cost performance. Work collaboratively with Engineering, Supply Chain, Quality and CI functions to deliver strategic business objectives. Support the delivery of ongoing capital investment, automation and manufacturing improvement projects. Coach, mentor and develop future leaders, creating clear succession plans across the operation. Drive operational performance through KPI management, visual management and structured problem-solving techniques. Lead change management initiatives while ensuring colleagues remain engaged throughout the transformation journey. Play a key role in shaping the site's long-term operational strategy alongside the senior leadership team. What We're Looking For We're looking for a visible, engaging and people-focused leader who has successfully led large manufacturing operations within a fast-paced environment. Ideally you'll have: Previous experience as a Head of Operations, Senior Operations Manager, Operations Director, Manufacturing Manager or Site Operations Leader. A proven track record of leading large manufacturing teams through periods of growth and transformation. Strong leadership credentials with a genuine passion for developing, coaching and growing people. Extensive experience driving Lean Manufacturing, Operational Excellence and Continuous Improvement programmes. Excellent understanding of KPIs including OEE, productivity, quality, waste reduction and delivery performance. Experience embedding CI tools such as Lean, Six Sigma, Kaizen, Value Stream Mapping and Root Cause Analysis. The ability to influence, inspire and engage teams at every level of the organisation. A strategic mindset combined with a hands-on leadership style and strong commercial awareness. If you're an ambitious Head of Operations who thrives on developing people, driving operational excellence and leading transformational change, this is an exceptional opportunity to join a business with genuine ambition, significant investment plans and an exciting future ahead. Apply today to find out more about this outstanding leadership opportunity in Cardiff

Murphy is recruiting for a Design Manager to work with Energy on ETP out of Kentish Town with tavel to sites in South Wales from early 2027 Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Design Manager: Lead the engineering design delivery of existing major Transmission HV 132/275/400kV Substation new build and extension projects. Lead Design Management requirements at tender and/or Early Contractor Engagement stage and allocate resources as appropriate during tender, FEED, and detailed design stages. Integrate multiple engineering disciplines including HV Plant, Protection and Control and Civils from a mix of internal and external designers and OEMs. Undertake the role of Principal Design Representative on project(s) ensuring design information is being suitable managed to the various roles and compliant with the requirements of CDM 2015 Regulations Involvement in the development of Business Unit and Group Design Management continual process improvement activities Review design pack submissions as required for technical compliance, quality and completeness. Monitor and expedite key engineering programme issues including the procurement of services and equipment to the Business Unit Procurement function. Review and liaise with internal Temporary Works Coordinators and Designers to ensure appropriate consideration of constructability and required permanent works. Manage compliance with Standards and Client requirements and assist in monitoring to ensure working to standard requirements. Ensure an understanding of, and an influence on the contracts Design Consultants are working under including their fees, schedule of services, programme, and liabilities and warranties. Review and comment the payment applications from consultants and pass to the contract surveyor for processing and payment. Still interested, does this sound like you? Experience managing multi-disciplinary design packages. Experience carrying out the role of Principal Designer Representative under CDM 2015 Experience of delivery of substation projects for UK Transmission Service Operators (SSEN, National Grid, Scottish Power Energy Networks, NIE Networks) is desirable. Membership of a UK Engineering institute

Our long-standing client, a highly respected technology services and solutions company delivering innovative support to some of the UK's biggest brands.As their business continues to grow, they are looking to appoint an ambitious Senior Business Development Manager to help drive the next phase of their success.This is an exciting opportunity for a commercially driven sales professional who enjoys opening doors, developing strategic partnerships and delivering tailored technology solutions that genuinely add value to customers.The role will beThe Role:Working as part of a successful commercial team, you'll take ownership of the full sales lifecycle, from identifying new opportunities through to negotiating and closing high-value contracts. You'll be responsible for developing new business across the retail and hospitality sectors, building long-term relationships with senior decision-makers and positioning a broad portfolio of managed services, infrastructure solutions and digital transformation services.This is a consultative sales role where you'll become a trusted adviser to your customers, understanding their challenges and delivering solutions that support their long-term business goals.Key Responsibilities:Identify and win new business opportunities across the UK and Ireland.Build, develop and maintain a strong pipeline of qualified opportunities.Manage the complete sales process from prospecting through to contract negotiation and closure.Develop relationships with senior stakeholders including CIOs, IT Directors, Operations Leaders and Procurement teams.Deliver consultative, value-led technology solutions tailored to customer needs.Work closely with internal technical, delivery and marketing teams to ensure an exceptional customer experience.Grow recurring revenue through managed service agreements and long-term partnerships.Maintain accurate CRM records, forecasts and sales reporting.About You:We're looking for someone who is commercially focused, self-motivated and thrives on developing new business opportunities. You'll enjoy building relationships, solving customer challenges and achieving ambitious sales targets.You'll ideally have:A strong track record in business development within IT services, managed services or technology solutions.Experience selling into retail, hospitality or other multi-site organisations.A proven history of winning new business and exceeding sales targets.Experience managing complex B2B sales cycles and enterprise-level opportunities.Excellent communication, presentation and negotiation skills.The confidence to engage with senior decision-makers and C-level stakeholders.Experience using CRM systems such as Salesforce or HubSpot.What's on Offer?Competitive salary: 60-80k (depending on experience).Healthcare provided through BUPA23 days holiday per annum plus bank holidays.Car allowance and business travel expenses.Company pension.Group Income Protection.Life assurance.Genuine opportunities for career progression within a growing organisation.Interested?If you're an experienced Business Development Manager looking to join an ambitious organisation where your success will be recognised and rewarded, we'd love to hear from you - please apply today!TPBN1_UKTJ

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Electrical Bias Engineer CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an Electrical Engineer to join the team located in Cardiff The successful candidate will be able to install and maintain new plant and equipment when required, ensuring that plant faults and defects are swiftly rectified. Role Summary: React to breakdown maintenance requests within the required SLA's Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc Repairs to modular UPS systems Test and diagnose power quality issues including harmonic distortion using onsite power analysers Able to apply a risk focused maintenance approach and operations of plant and systems in data centres/critical environments Provide emergency response standby, call out Escalate urgent issues identified through to the Technical Services Manager Respond to work interruptions, outages or emergencies consistent with the SLA Responsibility for ensuring all critical related engineering maintenance documentation & records are kept updated Advise the Facilities Management Team of changes in critical environment requirements Must be willing to work over & above contractual hours. Undertake site surveys & produce Works Requests, Method Statements & Risk Assessments for planned works Undertake Upgrade & Install work Understand and interpret technical drawings / instructions / processes & O&M's Ensure completion of all reactive Helpdesk Requests Monitor and analyse environmental conditions, review the loading/working conditions of critical equipment regularly Ensure that financial processes are adhered to at all times Complete an incident report for all abnormal incidents affecting systems availability (draft prepared within 24 business hours of an incident) Determine the root cause and action items required to restore availability and prevent a recurrence Review and submit to the Technical Services Manager ensuring all actions are documented reviewed and completed Entering relevant quotes and remedial works onto the in-house system Experience Required: Essential 18th Edition Electrical Wiring RegulationsDesirable Experience working with building management systems including fault finding and operator use Experience with VAV systems, FCU systems, passive and active chilled water circuits and chilled beams Experience and understanding of HVAC systems Understanding of a CDM process Excellent facilitation, communication skills at all levels Evidence of Excellent Customer Service Delivery Able to organise self to manage assigned tasks, determine material requirements. Experience of H & S procedures & requirements. COSHH, Working at Heights, Risk Assessment etc. Health & Safety Qualified i.e. IOSH and/or NEBOSH Testing and Inspection of Electrical systems Knowledge of emergency response/standby/call out activities and protocols Understand the monitoring of utilities and environmental programmes Be or have been an Authorised Person e.g. (AP15/12) Water hygiene L8

Design Manager Location: Cardiff / South Wales Rate: Competitive (DOE) Contract: Long-term temporary contract with the option to transfer to permanent employment with no penalty Duration: August 2026 – Q4 2027 Hours: 45 hours per week Danny Sullivan Group is currently seeking an experienced Design Manager to join a leading UK infrastructure contractor delivering a portfolio of high-profile energy infrastructure projects across South Wales. This is an excellent opportunity to play a key role in the delivery of major National Grid schemes while supporting the growth of an expanding in-house design management function. This position would suit a Design Manager with a strong background in the energy sector, ideally with experience in substation projects, multidisciplinary design management, and NEC contracts. The Role As Design Manager, you will be responsible for leading and coordinating the design process from bid stage through to project delivery, ensuring design outputs are delivered safely, efficiently, and in line with programme and client requirements. Key Responsibilities Manage the design process from tender stage through to project completion. Develop and implement design strategies aligned with project objectives, commercial requirements, and sustainability targets. Coordinate multidisciplinary design teams, including external design consultancies. Ensure compliance with CDM 2015, RIBA stages, industry standards, and relevant legislation. Monitor and expedite engineering deliverables to ensure alignment with programme, cost plans, and technical specifications. Review design submissions for technical compliance, quality, and completeness. Lead design reviews and manage change control processes. Interface effectively with clients, contractors, consultants, and statutory authorities. Drive continuous improvement, innovation, and best practice throughout the design lifecycle. Monitor and report on Design NCRs and support close-out activities. Collaborate with project teams including Surveyors, Buyers, Project Managers, Site Managers, Contract Managers, and Estimators. Requirements Proven experience managing multidisciplinary design packages within the energy sector. Previous experience delivering substation projects is highly desirable. Experience working on projects for UK Transmission Service Operators, including: National Grid Scottish and Southern Electricity Networks SP Energy Networks NIE Networks Strong working knowledge of NEC3 and NEC4 contracts. Experience managing Early Contractor Involvement (ECI) contracts. Proven ability to manage and oversee external design consultancies, ensuring quality, compliance, and programme alignment. Excellent communication and stakeholder management skills. What's on Offer? Long-term project pipeline through to Q4 2027. Opportunity to work on major UK energy infrastructure projects. Potential for permanent employment. Competitive rates and career development opportunities. * Join a highly respected contractor delivering critical infrastructure across the UK. Interested? Apply today or contact Danny Sullivan Group for more information on this exciting opportunity

Your new company Your new role Hays are delighted to be partnering with a leading professional services organisation to recruit a Business Support Manager. This is a high-profile leadership opportunity responsible for managing a team of approximately 40 Executive Assistants, delivering exceptional support services to senior stakeholders and Partners across the business. As Business Support Manager, you will lead, coach and develop a large team of Executive Assistants, ensuring resources are effectively deployed to meet business priorities. You will work closely with senior stakeholders to drive service excellence, implement operational improvements and champion change across the EA function. Key responsibilities include: Leading and developing a team of circa 40 Executive Assistants. Managing performance, engagement, absence and development activities. Forecasting resource requirements and ensuring effective deployment of EAs. Building strong relationships with Partners and senior stakeholders. Driving service improvements, operational efficiencies and best practice. Acting as an escalation point for complex stakeholder issues. Leading recruitment, onboarding and succession planning activities. Monitoring team utilisation, service delivery metrics and operational performance. Supporting organisational change initiatives and developing a high-performance culture. What you'll need to succeed Proven experience managing large teams within a professional services or corporate environment. Strong people leadership skills with experience managing performance and developing talent. Exceptional stakeholder management skills, with the confidence to influence senior leaders. Experience working alongside Executive Assistants, Personal Assistants or business support functions. Commercial awareness and strong operational management capabilities. Excellent communication, coaching and conflict resolution skills. A proactive, solutions-focused approach with a commitment to continuous improvement. What you'll get in return Opportunity to lead a strategic business support function within a highly respected organisation. Hybrid working model with flexibility to work across multiple office locations. Strong focus on learning, development and career progression. Salary £50,000 - £60,000 per year, plus bonus and comprehensive benefits package. Collaborative and inclusive working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Our long-standing client, a highly respected technology services and solutions company delivering innovative support to some of the UK's biggest brands. As their business continues to grow, they are looking to appoint an ambitious Senior Business Development Manager to help drive the next phase of their success. This is an exciting opportunity for a commercially driven sales professional who enjoys opening doors, developing strategic partnerships and delivering tailored technology solutions that genuinely add value to customers. The role will be The Role: Working as part of a successful commercial team, you'll take ownership of the full sales lifecycle, from identifying new opportunities through to negotiating and closing high-value contracts. You'll be responsible for developing new business across the retail and hospitality sectors, building long-term relationships with senior decision-makers and positioning a broad portfolio of managed services, infrastructure solutions and digital transformation services. This is a consultative sales role where you'll become a trusted adviser to your customers, understanding their challenges and delivering solutions that support their long-term business goals. Key Responsibilities: Identify and win new business opportunities across the UK and Ireland. Build, develop and maintain a strong pipeline of qualified opportunities. Manage the complete sales process from prospecting through to contract negotiation and closure. Develop relationships with senior stakeholders including CIOs, IT Directors, Operations Leaders and Procurement teams. Deliver consultative, value-led technology solutions tailored to customer needs. Work closely with internal technical, delivery and marketing teams to ensure an exceptional customer experience. Grow recurring revenue through managed service agreements and long-term partnerships. Maintain accurate CRM records, forecasts and sales reporting.About You: We're looking for someone who is commercially focused, self-motivated and thrives on developing new business opportunities. You'll enjoy building relationships, solving customer challenges and achieving ambitious sales targets. You'll ideally have: A strong track record in business development within IT services, managed services or technology solutions. Experience selling into retail, hospitality or other multi-site organisations. A proven history of winning new business and exceeding sales targets. Experience managing complex B2B sales cycles and enterprise-level opportunities. Excellent communication, presentation and negotiation skills. The confidence to engage with senior decision-makers and C-level stakeholders. Experience using CRM systems such as Salesforce or HubSpot.What's on Offer? Competitive salary: 60-80k (depending on experience). Healthcare provided through BUPA 23 days holiday per annum plus bank holidays. Car allowance and business travel expenses. Company pension. Group Income Protection. Life assurance. Genuine opportunities for career progression within a growing organisation.Interested? If you're an experienced Business Development Manager looking to join an ambitious organisation where your success will be recognised and rewarded, we'd love to hear from you - please apply today

Senior Product Manager \n Cardiff (x2 per week) \n Grade 7: £61,098 to £73,057 \n Benefits: 28.9% Pension & 31 days annual leave + Bank Holidays, and 2 Privilege days \n \n Currently working exclusively with a forward- thinking Civil Service organisation who are looking for a Senior Product Manager to lead a portfolio of customer contact products, including CRM, telephony, digital forms, and correspondence solutions. Own the product strategy, vision, and roadmap, ensuring products deliver measurable value, support organisational objectives, and meet evolving user needs. \n \n You'd be responsible for driving product delivery across multidisciplinary Agile teams, making informed decisions on priorities, features, and investment throughout the product lifecycle. Balance strategic goals with operational requirements, managing dependencies, risks, and competing priorities to maximise business and user outcomes. \n \n Key Responsibilities \n\n • Own and champion a portfolio of customer contact products throughout their lifecycle, from discovery and delivery to continuous improvement and retirement.\n, • Define and maintain product vision, strategy, and roadmaps aligned to organisational priorities.\n, • Prioritise product backlogs, balancing customer value, operational needs, technical debt, risk, and strategic objectives.\n, • Collaborate with users and stakeholders to understand needs, validate solutions, and ensure products deliver measurable outcomes.\n, • Work across multidisciplinary Agile teams to deliver high-quality products and services.\n, • Oversee the operational performance of products, supporting incident management and prioritising defects alongside planned enhancements.\n, • Ensure data governance, privacy, compliance, and information management requirements are embedded within product design and delivery.\n, • Drive a seamless end-to-end customer experience by working closely with service owners, designers, engineers, and operational teams.\n, • Communicate product vision, progress, and priorities effectively to stakeholders, building engagement and support.\n, • Promote product management best practice and contribute to the development of product capability across the organisation.\n\n \n Benefits: \n\n • 31 days annual leave + Bank Holidays, and 2 Privilege days\n, • Flexible and hybrid working\n, • Generous employer contribution of 28.97%\n, • Time off for wellbeing activities\n, • Green car scheme\n, • Cycle2Work and season travel tickets\n, • Access to subsidised sports groups\n\n \n Think this one's for you \n If you think this Senior Product Manager opportunity is for you then please apply online. \n \n Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. \n \n Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Company Profile CBRE's Global Workplace Solutions (GWS) division delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people. Job Title: Mobile Multi-Skilled Technician CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Multi-Skilled Technician to join the team and cover the regional patch which includes Cardiff, Port Talbot and Bristol offices. Our Multi-Skilled Engineers are key members of the on-site Facilities Management team, providing technical support to ensure our clients' buildings are safe, compliant, and operating effectively. Utilising several trade skills such as carpentry, plumbing, electrical, painting, roofing, heating and cooling. Role Summary: As a CBRE Multi-Skilled Engineer you will utilise your advanced skills to perform complex preventive maintenance and corrective repair of buildings, industrial systems, vehicles, equipment and grounds. Working under limited supervision, monitors building system operations and performance. To provide operational coverage on a flexible basis between the hours of 07:00 and 19:00 (40 hours per week) This role forms part of the local support model to enhance and improve the overall customer experience, drive consistency and quality of day-to-day services and ensure each area is operationally ready. This dedicated site specific or regional visiting role will demonstrate proactive maintenance and repair to always ensure the upkeep of the facilities. To work collaboratively with the local dedicated engineer under the management and guidance of the Regional Engineering Manager South. Establishing great relationships with all and working with the office teams to deliver a brilliant workplace. By doing so, this role will make a real contribution to ensuring the Client is a fantastic working environment. Facilitate the delivery of all workplace related maintenance services within your area whilst ensuring customer requirements are met and their needs are anticipated at all times, to be proactive in delivery. Scheduled weekly walk round of offices and the completion of basic planned maintenance activities including tap temperature checks, emergency lighting tests and other basic planned maintenance tasks as specified. Pro-active approach to inspecting the site on a daily basis, completing first fixes and raising jobs for any further work outside the competency of the role. Tracking all planned maintenance and reactive tasks through the helpdesk. Ensuring all tasks are completed within the agreed service level agreements and H&S guidelines. Keeping all site folders including logbooks up to date. Install posters, signage and boards as requested by Internal Communications. General duties incorporating porterage, escorting contractors, site cleanliness, tidiness, and proactive approach to facilities service provision. A flexible approach to supporting the Workplace services team in accordance with the Company and Client requirements that may prevail from time to time. Engage with the Workplace Services team to ensure consistent messaging and communications to sites. Any identified improvements are resolved quickly and lessons learnt adopted. Full responsibility for regularly updating the Client's Workplace Services colleagues, face to face, on progress of tasks being carried out which have been reported by them and seeking their comments and feedback as and when appropriate. Proactive 'visual maintenance' of communal floor areas, including hubs, staircases, coffee points and copy areas, engaging with the relevant members of the Facilities team as appropriate Take full ownership of all aspects of meeting room maintenance, including fabric, to offer the best possible environment for occupant and client meetings. Report issues through the Helpdesk as and when they occur, ensuring that all service requests reported are monitored and completed satisfactorily within your area and within the agreed SLAs. To work in a consultative manner offering support and guidance on areas of practical Quality, Health and Safety and Environmental. Adhere to Quality, Health and Safety and Environmental policies and procedures on site and to the Facilities Service Providers policies and procedures. Complete Fire Alarm weekly checks as required Adhere to any reasonable management requests Support the successful delivery of an agile workplace. Demonstrate appreciation of working practice etiquette in prestigious office environments. Experience Required: Experience working in a Facilities Management/Maintenance Engineering role. Experience with Reactive and PPM (Planned Maintenance) A Degree/Qualification in either a Trade, Electrical or Mechanical discipline. Must demonstrate a strong sense of customer focus and commitment to continuous improvement

CRM Project Lead Salary: circa £30,000 subject to experience Location: Islington Job Type: Fixed term, part time for one year based on 2.5 days per week. Currently hybrid: remote and office based. Closing date for applications: 18 May 2026. Applications should include a cover letter and CV and should be emailed with the subject labelled CRM Project Manager to a.endacott@ciat.global Immediate start or as soon as possible. Working from the office initially, with an expectation that you will work from home and office as directed. A laptop will be provided. More information on CIAT can be found at _. The CRM Project Lead will be responsible for overseeing the day-to-day operation of the Institute’s CRM system, ensuring that it is functioning to the requirements of the Institute’s processes, and ensure the smooth running of the CRM so that it is working across all departments. The role will focus on completing outstanding implementations, helping to resolve issues, assisting the improvement of data quality, and supporting the operational use of the system, alongside delivering Phase Two of the project, including integration with the CIAT website, working closely with the Web & Digital Executive. This is a hands-on role, combining project delivery with operational oversight to ensure the CRM supports membership services effectively and provides reliability to the Institute’s data. The postholder will play a key role in streamlining procedures, improving ways of working, and identifying practical and innovative solutions that align processes across departments. The CRM has been running for 12 months, and the immediate priority is to complete outstanding elements, ensure data accuracy, and embed the system into day-to-day operational use. The Institute is looking for someone with: • proven experience in CRM implementation, optimisation, or recovery projects, ideally within a membership organisation, not-for-profit, or professional body;, • strong working knowledge of a Microsoft Dynamic CRM system with the ability to work hands-on within the system (within the remit of our provider service agreement);, • experience in data management and cleansing, and improving data quality;, • demonstrable experience in supplier coordination and ensuring delivery against agreed outcomes;, • strong organisational and problem-solving skills, with a focus on practical delivery;, • ability to work across departments and build effective working relationships;, • strong communication skills, with the ability to translate technical issues into clear, practical actions and;, • a proactive approach, with the ability to identify inefficiencies and suggest improvements. Personal attributes • Highly organised, methodical, and delivery focused., • Confident and constructive in managing complex supplier relationships., • Collaborative and pragmatic, with the ability to work across multiple teams., • Comfortable operating with limited internal project capacity while maintaining momentum and clarity. Main duties • Lead the delivery of the outstanding items from the original functional specification to be completed and fit for operational use., • Work directly within the CRM system to configure, test, validate, and resolve issues, ensuring practical delivery rather than relying solely on suppliers., • Take the lead to ensure data quality, structure, and accuracy, including identifying and resolving data inconsistencies is reliable and usable across all departments., • Oversee resolution of outstanding data migration issues and ensure ongoing data integrity, compliance, and usability., • Act as the primary point of contact with our CRM supplier managing delivery, remaining hours, and ensuring value is achieved from supplier input., • Develop and manage a clear and practical delivery plan, identifying what work can be completed in-house and what requires external support from Bluelight., • Support and coordinate the delivery of Phase Two, including integration between the CIAT website and CRM system,, • Work closely with departments to review, streamline, and standardise CRM-related processes, ensuring consistent and efficient ways of working across the Institute., • Identify opportunities to improve workflows, reduce duplication, and introduce more effective and innovative ways of working, ensuring alignment across departments., • Support the development of joined-up processes between teams, particularly where CRM data, reporting, and communications intersect., • Act as a central point of contact for CRM-related queries, supporting staff in resolving day-to-day issues and improving system adoption., • Provide practical training and guidance to staff to ensure effective use of the system in daily operations., • Develop simple, clear reporting outputs and dashboards to support departmental needs and decision-making., • Provide regular, concise updates on progress, risks, and delivery against key actions., • Ensure appropriate documentation, system knowledge transfer, and post-implementation support arrangements are in place., • Identify lessons learned and contribute to improving approaches for future systems and digital projects across the Institute. CIAT will take all reasonable measures to accommodate any request under the Equality Act. If you have a particular need or requirement, then please state them in your covering letter and we will accommodate. Effective May 2026

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife At Zopa, we collaborate to provide outstanding support to customers across the financial industry — with responsible lending at the heart of what we do. The Auto Account Manager plays a key role in this, working alongside the Head of Sales and broader team to grow and maintain strong partnerships with Zopa’s network of dealer and broker partners. This role will support continued growth by taking ownership of key accounts and delivering excellent service. Building and nurturing long-term relationships will be a central part of your success here. • Serve as the main point of contact for assigned partner accounts, • Build trusted, consultative relationships with key accounts and stakeholders, • Grow the Zopa Auto Finance programme by developing new accounts within your network, • Ensure timely and effective delivery of solutions aligned with partner goals, • Communicate progress of monthly/quarterly initiatives with stakeholders, • Lead regular business reviews with partners to evaluate performance and opportunities, • Monitor key account metrics such as volume, credit quality, and pricing, • Maintain accurate records and insights in Salesforce, • Collaborate across the sales team to identify growth opportunities, • Address partner needs and manage escalations professionally, • Help shape the Auto Ops team by contributing industry knowledge, • Host webinars and training workshops for partners, • Ensure compliance with internal processes, audits, and controls, • Work closely with the Commercial Team to support the Auto Partner Success strategy, • You bring a strong network of dealers from your experience in the auto finance industry, • You have experience in account management and understand auto trade language and processes, • You’re an empathetic and confident communicator, committed to delivering seamless service, • You’re skilled in stakeholder management and comfortable working with people at all levels, • You hold a full UK Driving Licence (with fewer than 6 points)Please note this role will be based "remotely" but will require regular travel to clients around the North East. #LI-LK1 We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Financial Planner – Inherit HNW Clients & Build Your Future with the Backing of a National IFA £70,000 – £80,000 Basic + High-Quality Clients + Bonus (OTE £100k+) | Flexible Working | Full Paraplanning & Admin Support Are you a driven Financial Adviser seeking the perfect blend of autonomy and backing from a nationally recognised IFA firm? This is your opportunity to take over an established portfolio of high-net-worth clients, benefit from a regular flow of quality leads, and receive the support and infrastructure needed to scale your business – all while enjoying the security of an employed salary of up to £80,000. Why This Opportunity Stands Out This isn't a cold-start role or commission-only proposition. It's a chance to plug into a proven, professional advice framework with existing client relationships, full admin and compliance support, and high-value new enquiries delivered to you consistently. Whether you're stagnating in your current role, tired of limited leads, or looking for long-term career support with a respected name in the market – this opportunity is designed for you. What You’ll Get £70,000 – £80,000 basic salary depending on experience Realistic OTE of £100k+ through a transparent and rewarding bonus structure Immediate HNW client bank from retiring advisers (average portfolio size £500k+) Ongoing, high-quality leads from established introducer relationships and digital channels Hybrid working model – blend of remote and regional office work Paraplanning, admin & compliance support – so you can focus on advising Full tech stack and CRM to streamline your client work Pension, DIS, private medical, and other flexible benefits Chartered support – Full backing for further qualifications and CPD What You'll Be Doing Take ownership of a loyal HNW client bank and nurture long-term relationships Provide fully independent, holistic advice across pensions, investments, IHT, protection, and retirement planning Convert warm, qualified leads into valuable client relationships Collaborate with in-house paraplanners and admin support to ensure smooth and compliant advice delivery Contribute to ongoing growth, client retention, and service excellence What You’ll Bring Level 4 Diploma in Regulated Financial Planning (minimum) A track record as a Financial Adviser/IFA/Wealth Manager, ideally with experience serving HNW clients Strong relationship-building skills and commercial awareness A commitment to high ethical standards and delivering exceptional outcomes Ideal for... Advisers currently limited by a lack of leads or support Those working in self-employed models seeking more stability IFAs with client-facing experience who want to grow with national backing If you're ready to step into a role that offers both quality clients and serious earning potential – without starting from scratch – apply today and start the next chapter of your advising career.

Fire & Security Installation & Commissioning Engineer - Midlands based with National coverage Marlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new Fire & Security Project Engineer, we're looking for someone who is Midlands-based who is happy to accommodate frequent travel as required Basic Salary – up to £34,000 per annum Pension, Life Assurance & much more. – Please see our generous remuneration packages below Marlowe Fire & Security’s Fire Systems Project Engineer’s A self-motivated Engineer role working as part of a team in the UK. The position will involve working closely with the Project Manager on all projects from inception through to completion and will involve site supervision and man management from time to time and commissioning multisystem projects within the UK. • Possess comprehensive knowledge of CCTV, Fire, Intruder, Access Control, and Nurse Call systems to support contractual and technical project reviews, working in collaboration with the Project Manager to ensure successful delivery., • Attend project sites as required to oversee progress, provide technical input, and support project execution., • Carry out commissioning, system handovers, and end-user training for small systems when necessary., • Ensure full compliance with current industry standards, delivering multi-discipline systems efficiently, on time, and within budget., • Collaborate closely with the Sales and Installation Managers to support seamless, end-to-end project delivery., • Coordinate subcontractor resources and maintain clear communication with clients throughout the project lifecycle., • Conduct technical and quality audits as needed, including supporting NSI (National Security Inspectorate) audit compliance., • Demonstrate self-motivation and the ability to manage workload effectively, working independently when required., • Apply strong time management skills, working alongside the Project Manager to continually develop and refine project coordination capabilities., • Hold a valid UK driving licence and be flexible with travel to various site locations., • Exhibit strong IT proficiency, with the ability to configure software related to fire and security system commissioning., • Take full responsibility for ensuring systems are commissioned and handed over in accordance with relevant standards, maintaining project quality and budgetary control throughout. Who We’re Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • A minimum of 5 years’ proven experience within the fire & security industry, with a strong understanding of installation, commissioning, and maintenance practices., • Solid technical knowledge of major fire & security systems and involvement in complex, large-scale projects., • Experience managing and delivering engineering projects across both single-site and multi-site environments., • Demonstrated technical expertise with the ability to communicate effectively and build strong working relationships across teams and with clients., • Demonstrates energy, drive, and enthusiasm in all aspects of work., • Previous experience in a customer-facing role is preferred, with a strong focus on delivering high-quality service., • Excellent organisational and time management skills, with the ability to prioritise effectively., • Professional demeanour, with the ability to represent the company confidently and courteously., • Committed to providing exceptional customer service and ensuring client satisfaction., • Capable of working independently as well as collaboratively within a team environment., • Full UK driving licence is essential. Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Salary – Earn up to £34,000 per annum, with additional opportunities to increase your earnings through overtime and paid travel time., • Enhanced Pension Scheme – Plan confidently for the future with our Royal London Pension., • Comprehensive Life Assurance – Enjoy peace of mind with life cover equal to 4x your annual salary., • Generous Holiday Package – Enjoy paid holidays plus bank holidays, with an extra day added for each full year of service (up to 25 days)., • Referral Bonus Scheme – Earn up to £1,000 for each successful candidate referral – and there’s no limit to how many referrals you can make., • Mental Health & Wellbeing Support – Access dedicated wellbeing resources, tools, and support as part of our employee wellness programme., • Employee Recognition Programme – Be rewarded and celebrated for your contribution through our structured recognition initiatives., • Career Growth & Development – Unlock your potential with ongoing training, professional development, and clear opportunities for progression. A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Fire & Security Project Commissioning Engineer - Scotland and UK Wide based Why Marlowe Fire & Security? As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more! Basic Salary – up to £38,000 per annum Overtime, Travel Time circa £ 10,000 per annum Pension, Life Assurance & much more. – Please see our generous remuneration packages below Marlowe Fire & Security’s Project Commissioning Engineer’s Technically engineer, install commission small and large projects across the Marlowe portfolio whilst controlling and planning the projects and commissioning works. Maintain close collaboration with key clients to ensure project milestones and deadlines are achieved, while upholding company standards for profitability, health and safety, and quality assurance. • Commission fire detection and alarm systems in full compliance with relevant industry standards and regulations., • Conduct comprehensive site surveys, installation quality checks, and performance testing to ensure system integrity and functionality., • Provide expert technical support and guidance to field engineers and project teams throughout all phases of delivery., • Ensure full compliance with health and safety legislation and site-specific requirements across all project activities., • Maintain detailed and accurate documentation of commissioning processes, producing clear reports for internal and client use., • Support the delivery of end-user and operational staff training on installed systems, ensuring effective handover and understanding., • Plan, coordinate, and manage labour and materials to meet project deadlines, budgets, and quality expectations., • Offer technical input and oversight on projects, ensuring adherence to specifications and client requirements., • Attend site and client meetings as necessary to support project progress, coordination, and issue resolution., • Provide line management and oversight of assigned engineers and subcontractors, including timesheet and leave management., • Monitor and manage project profitability, regularly reporting progress and financial performance to the Project Manager., • Oversee health and safety compliance across all sites, conducting regular audits and ensuring risk control measures are in place., • Perform hands-on installation and commissioning tasks for systems and minor works as needed., • Uphold Marlowe’s standards for quality, health, safety, and environmental (HSE) compliance across all areas of responsibility. Who We’re Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • A minimum of 3 years’ proven experience in the commissioning of security systems., • In-depth technical knowledge of leading industry systems including Galaxy, Gent, Notifier, and Kentec., • NVQ Level 3 in Electrical or Electronic Engineering (or equivalent qualification) is preferred., • Experience in delivering engineering projects across both single and multi-site locations., • Strong technical expertise, complemented by effective interpersonal and communication skills., • Solid understanding of major systems and large-scale project environments, with a focus on quality and compliance. Our Fire Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Basic Salary – Earn up to £38,000 per annum, with real potential to increase your take-home pay, • Generous Overtime & Travel Time – Boost your earnings by around £10,000 annually, • Generous Pension Scheme – With Royal London, helping you plan for a secure future, • Life Assurance – Peace of mind with coverage at 4x your annual salary, • Paid Annual Leave – Including bank holidays, with extra days for long service (up to 25 days), • Referral Bonus Scheme – Earn up to £1,000 per successful referral, with no limit on how many you can make, • Well-being Support – Access to mental health and well-being resources whenever you need them, • Recognition & Rewards – Be part of a culture that values and celebrates your contributions, • Career Growth – Ongoing training, development, and genuine opportunities for career progression A Little More About Marlowe Fire & Security We operate nationally, across all industries in both commercial and domestic sectors, delivering a fire and security solution that responds to our customers particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites security and protecting their people. We have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: • Marlowe Fire & Security marlowefireandsecurity.com, • Alarm Communications acl.uk.com, • Clymac clymac.co.uk, • FAFS Fire & Security fafsfireandsecurity.com, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com, • Morgan Fire Protection morganfire.co.uk, • Victory Fire morganfire.co.uk, • Marlowe Smoke Control marlowe-aov.co.uk, • Hadrian Technology marlowefireandsecurity.com Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

We are Jumar; we are award-winning digital specialists, delivering global IT projects. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. Our teams of technology experts work with organisations to help them realise their digital goals, by providing project outcomes, teams and skills to complement their existing IT capability. For over two decades, we have constantly adapted to the evolving digital landscape to offer a wide array of IT services across both public and private sectors. The services we offer include Cloud and Intelligent Automation, Legacy Modernisation, Software Engineering, Strategy and Consulting as well as Role Augmentation and Recruitment services. Collaboration sits at the heart of our approach; we unite people from diverse backgrounds and empower them to deliver innovative solutions with our clients. Recently backed by a global private equity firm, we are on an exciting growth trajectory. This is truly an exciting time to join us on our journey. We are seeking a versatile and proactive Pre-Sales & Bid Management Specialist to support our sales and business development process across both public and private sectors. This hybrid role combines bid management and bid writing responsibilities with pre-sales consultancy tasks, including proposal development, SoW creation, and sales collateral generation. You will work closely with sales owners, technology practice leads, and delivery teams to craft persuasive and technically sound submissions that help convert opportunities into wins. This includes producing high-quality written material for bids, RFPs, proposals, case studies, and maintaining a library of reusable content. Key Responsibilities Bid & Proposal Development: • Manage and write compelling, compliant, and persuasive responses to bids, RFPs, and tenders., • Liaise with technical and delivery teams to capture content, validate feasibility, and ensure alignment with client requirements., • Review, edit, and format all responses for clarity, accuracy, and impact., • Ensure timely bid submissions while maintaining quality and adherence to internal review processes., • Conduct research into client organisations, procurement needs, and competitor activity to tailor proposals effectively. Pre-Sales Consultancy: • Actively support opportunity qualification and development through to conversion., • Collaborate with the sales team to understand client challenges and business drivers., • Create and maintain Statements of Work, proposals, presentations, and commercial models using standard templates., • Engage with practice leads to represent technical capability in written form (not as a solution designer)., • Support handover to delivery teams post-win. Sales Collateral & Knowledge Management: • Create and maintain reusable assets including case studies, SoW templates, capability decks, and whitepapers., • Keep the bid content library current and searchable using tooling such as Copilot or knowledge management systems., • Assist in standardising engagement models and proposal frameworks across service lines., • Collaborate with marketing to contribute to press releases and customer references. Skills and experience: • Proven experience in a Pre-Sales, Bid Writer, or Technical Account Manager role, ideally in IT services., • Track record of writing successful bids, especially in the UK public sector (including GDS and Crown Commercial Frameworks)., • Experience working on both outcome-based and contingent resourcing bids., • Understanding of technology concepts such as SaaS, Microsoft (.NET, Dynamics), legacy modernisation, or data analytics., • Ability to manage multiple concurrent bid or proposal efforts under tight deadlines., • High-level technical understanding and ability to translate technical concepts into client-focused messaging., • Excellent stakeholder management - capable of engaging C-level stakeholders and collaborating cross-functionally., • Familiarity with tools such as Tussell, Stotles, and Microsoft Office Suite. Benefits • 25 days annual leave (plus bank holidays), • An additional day of paid leave for your birthday (or Christmas eve), • 4% Matched employer contributed pension (salary sacrifice), • Life assurance (3x), • Access to an Employee Assistance Programme, • Private medical insurance through our partner Aviva., • Cycle to work scheme, • Corporate eye-care vouchers, • Access to an independent financial advisor, • 2 x social value days per year to give back to local communities.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. We're looking for a technical engineering manager (UK Based) to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams. You will lead the Geo for Self-Managed Customers team, which owns the Geo product end to end. Geo is tenant-to-tenant replication that sits between raw infrastructure replication and single-object transfer, and it is the foundation customers rely on for their disaster recovery strategies. What you'll bring: • Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy, • Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there, • Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps, • A history of building and managing high-performing, accountable team cultures, including managing out when necessary, • Comfort driving complex projects to completion without relying on a dedicated TPM, • Experience leading distributed and remote teams effectively Key Responsibilities: • Lead the roadmap and execution for the Geo product serving Self-Managed customers, setting clear direction in close partnership with the team’s Product Manager., • Hire and develop a high-performing engineering team where members can thrive and deliver with quality and speed; the team is India-anchored, with EMEA backend/fullstack hiring to improve timezone overlap., • Own the reliability, correctness, and performance of Geo replication as the core layer underpinning disaster recovery for Self-Managed deployments., • Deliver bug fixes, API extensions, and new capabilities to the shared Geo codebase, maintaining relationships with the Geo SMEs embedded in the Dedicated Migrations and Resilience teams so day-to-day commits resolve quickly., • Build and maintain runbooks, guardrails, and reviews so the team operates with rigor; ensure high-quality, timely responses to Geo-related escalations from Support and internal partners., • Define, track, and report on delivery and operational metrics, using them to drive continuous improvement., • Participate in the Incident Management on-call rotation to help ensure availability goals for Geo are met, working with reliability engineers and development team members. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Local Account Manager phs Hygiene- North London We have an exciting opportunity for a Hygiene Local Account Manager covering the North London territory, postcodes include AL, CB, EN, HA, HP, LU, MK, N, NN, NW, OX, PE, SG, WD. Your role will be to manage and support our Key Account customers at site level within the PHS Hygiene division. You will be responsible for mobilisation of new sites, retention, growth, and new business delivery within your territory, working closely with our Senior Key Account Managers and Key Account Managers ensuring we meet the strategic goals of our largest customers. Key Tasks: • Achievement of annual new business target (Territory & Personal) from portfolio of Key Account sites within your designated territory., • Regular contact & dialogue with Senior Key Account Managers/Key Account Managers/Key Account Support teams, Managed Accounts, Operations Centres., • Mostly customer facing with regular daily meetings and calls, • Present and gain agreement from the customers within the territory that ensures the customer sees this approach as added value from their current relationship with PHS, that it supports both customer and PHS commercial requirements and supports the customer with continuous improvement and innovation., • Proactively identify and develop all levels of contacts within the specific territory to support retention., • Proactively identify non-compliant sites and develop future new business opportunities., • Work with the wider team to ensure that the customer experiences the best and most appropriate level of support and service that to the customer reflects a single joined up team approach., • On ‘owned’ accounts, work with the Tenders team to product final bids and documents to the customers., • Generate timely management reports as required that will include pipelines, identifying risks and opportunities with action plan to support., • Work proactively within your territory with a planned schedule of visits, to keep the customer up to date, ensuring that you get the most from your visits and calls., • Working with the network of service personnel within PHS to deliver a best-in-class customer experience. Knowledge and Experience Required: • A proven sales professional with both an account management and growth/new business track record in a B2B sales/service environment (service or consumables)., • Strong knowledge of PHS’s marketplaces and competitors or experience of similar markets., • Highly developed selling skills with excellent communication skills both F2F and written, with the interpersonal skills to influence other parts of the business., • IT literate, with an emphasis on using technology to be effective and productive., • High levels of energy, commitment, and tenacity with a strong understanding of the sales/service process., • Ability to work autonomously, with effective diary and journey planning skills., • Enhanced DBS (CRB) will be checked on offer of employment due to the areas visited, • A full clean Driving Licence is required for this role The Rewards: • An annual salary of £30,000 0TE £47,000., • Company car or car allowance., • Phone, laptop, and kit to work effectively from home and on the road., • Pension scheme., • 24-hour wellbeing helpline & access to virtual GP for you and your household., • 23 days annual leave plus bank holidays., • Discounts at thousands of UK retailers with PHS Perks., • Buy and sell holiday scheme (after 6 months in the business)., • Ongoing career and development opportunities. If you want a career with a well-established company, where you will be appreciated for the quality of your work, we would love to hear from you. Apply now. phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain, and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business. Our businesses include Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Business Development Manager Location: MediaCity, Manchester (Hybrid – 2 Days Office / 3 Days Home) Reports To: Sales Director / Commercial Director Salary: £40,000 Basic. £65,000 - £75,000 OTE About the Role We are looking for an ambitious and commercially focused Business Development Manager to join a growing technology solutions provider delivering connectivity, network infrastructure, managed services, cloud connectivity, and cybersecurity solutions to organisations across the UK. This is a hybrid role based from our MediaCity, Manchester office, with an expected working pattern of 2 days per week in the office and 3 days working from home. Travel to customer sites, partner meetings, and industry events will form part of the role. The position offers an excellent opportunity for a driven sales professional who enjoys both winning new business and developing existing customer relationships. The role is split approximately 60% new business development and 40% account management, requiring a consultative approach to identifying customer challenges and delivering tailored technology solutions that create long-term value. Working closely with technical, delivery, and leadership teams, you will play a key role in driving revenue growth, expanding market presence, and strengthening customer partnerships across sectors including public sector, healthcare, education, emergency services, and commercial organisations. Key Responsibilities New Business Development (60%) • Identify, qualify, and secure new business opportunities across target markets., • Build and execute strategic sales plans to achieve and exceed revenue targets., • Generate new opportunities through outbound prospecting, networking, referrals, framework agreements, and market intelligence., • Develop relationships with senior decision-makers including IT Directors, Heads of Infrastructure, Procurement Teams, and Digital Transformation leaders., • Conduct consultative discovery meetings to understand customer objectives, challenges, and technology requirements., • Present and position solutions across connectivity, networking, managed services, cloud connectivity, and cybersecurity., • Prepare and deliver proposals, presentations, and commercial solutions tailored to customer needs., • Manage the full sales lifecycle from initial engagement through to negotiation, contract award, and handover., • Maintain an active and accurate pipeline within the CRM system., • Represent the business at industry events, exhibitions, and networking opportunities. Account Management (40%) • Manage and develop a portfolio of existing customer accounts., • Build strong, long-term relationships with key stakeholders and decision-makers., • Conduct regular account reviews to identify opportunities for growth and service improvement., • Drive customer retention through proactive engagement and exceptional account management., • Identify upselling and cross-selling opportunities across the wider technology portfolio., • Collaborate with internal technical and delivery teams to ensure successful customer outcomes., • Monitor contract renewals and framework opportunities to maximise recurring revenue., • Act as a trusted advisor, ensuring customers remain informed about relevant technologies, solutions, and industry developments. Key Performance Indicators • Achievement of new business revenue and gross profit targets., • Pipeline generation and conversion rates., • Growth within existing customer accounts., • Customer retention and renewal performance., • Forecast accuracy and CRM management., • Contribution to recurring revenue growth., • Customer satisfaction and relationship development. Skills & Experience Essential • Proven experience in a Business Development Manager, Sales Manager, Account Manager, or similar commercial role., • Track record of consistently achieving and exceeding sales targets., • Experience selling technology solutions such as:, • Managed Services, • Telecommunications, • Connectivity, • Network Infrastructure, • Cybersecurity, • Cloud Services, • IT Solutions, • Strong new business hunting skills with the ability to open doors and develop opportunities., • Experience managing and growing existing customer accounts., • Excellent communication, presentation, and negotiation skills., • Consultative and solution-led sales approach., • Ability to engage with both technical and non-technical stakeholders., • Experience using CRM systems for pipeline and opportunity management., • Full UK driving licence. Desirable • Experience selling into Public Sector, NHS, Education, Local Government, Emergency Services, or Enterprise organisations., • Understanding of WAN, LAN, SD-WAN, connectivity solutions, managed networks, cloud connectivity, and cybersecurity services., • Knowledge of public sector procurement frameworks and tender processes., • Existing network of contacts within target sectors. Personal Attributes • Highly motivated and target-driven., • Commercially astute with strong business acumen., • Professional, credible, and confident communicator., • Relationship-focused with a customer-first mindset., • Resilient and proactive in identifying new opportunities., • Organised with excellent time management skills., • Collaborative team player who thrives in a fast-paced environment., • Passionate about technology and helping organisations achieve their goals through innovative solutions. What We Offer • Competitive basic salary, • Uncapped commission structure, • Hybrid working model (2 days office / 3 days home), • Modern office based in MediaCity, Manchester, • Career progression and professional development opportunities, • Pension scheme, • Holiday allowance, • Supportive and collaborative culture, • Opportunity to work with a broad portfolio of leading technology solutions Why Join Us? This is an exciting opportunity to join a forward-thinking technology provider at a time of continued growth. You'll have the autonomy to build new relationships, the support to develop existing customers, and the opportunity to make a significant impact on the business's future success while advancing your own career in a dynamic and evolving technology sector.

Contracts & Services Manager • Fully Remote/Home Based, • Salary up to £36,500 plus 28 days holiday (+ bank holidays), • National charity A national charity is looking for a Contracts Manager to join their team on a remote basis. This role will manage and oversee contract delivery for the southern region of the organisation from the midlands down to the south coast. Duties will include: • Ensuring contract and service delivery is taking place as per SLA's (contract analysis / KPI's), • Ensuring staff allocation is effective in each region, • Stakeholder management, • Analysing and interpreting data against service and financial outcomes, • Advising Operations Manager on outputs and improvement areas -Reporting on and reviewing performance • Ensuring effective processes across delivery, • Work with stakeholders to review service delivery To be considered suitable for the role you will need the following: • Excellent organisational and reporting skills, • Strong stakeholder management experience, • Proven ability to analyse and interpret data, • Understanding of service delivery and measuring effectiveness

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As Director, Support Engineering for EMEA, you'll manage an experienced, distributed team serving enterprise customers across Europe, the Middle East, and Africa. Reporting to the Vice President of Support Engineering, you'll own the region's people strategy, operational delivery, and customer support outcomes while building a healthy team that delivers a strong customer experience. You'll bring deep experience managing multi-country teams, operating across time zones, and shaping enterprise technical support in an AI-first environment. As a member of the global Support Engineering management group, you'll work with peer managers across the Americas and Asia-Pacific to improve service delivery, regional coordination, and GitLab's global support strategy. • Manage the full people agenda for the EMEA Support Engineering team, including performance, career development, succession planning, retention, internal mobility, and team culture across multiple countries., • Manage managers and senior contributors across EMEA time zones, setting clear expectations and supporting consistent performance., • Partner with the EMEA People Business Partner on employment considerations across jurisdictions, including Works Council engagement where applicable., • Own regional service-level target performance, customer satisfaction, ticket quality, resolution outcomes, escalation workflows, and reporting against global key performance indicators., • Improve shift handoffs and Request for Help coordination with Product Engineering and Support Engineering hubs in the Americas, Asia-Pacific, and Bengaluru., • Oversee EMEA's adoption and ongoing improvement of GitLab's AI toolchain, working with Support Operations and Strategy on tooling, data insights, capacity planning, and staffing management., • Represent the needs of EMEA customers inside GitLab by identifying field patterns, escalating systemic product issues, influencing the product roadmap, and joining customer or partner conversations that require executive support., • Shape global Support Engineering strategy with peer managers, including geographic coverage, quality standards, knowledge exchange, the operating model, annual planning, headcount modeling, and the regional roadmap., • Progressive experience in technical support engineering or a related customer-facing technical discipline., • Experience managing managers, senior contributors, and distributed teams through a manager-of-managers structure., • Experience managing multi-country teams in EMEA, with knowledge of employment considerations, cultural differences, and communication across time zones., • A track record of owning service delivery, including service-level target outcomes, escalations, and operational performance in a globally distributed environment., • Experience with or interest in AI-assisted support delivery, with the ability to guide adoption and improve workflows., • Clear written and verbal communication skills, including the ability to work with executives and work with others synchronously and asynchronously., • Proficiency with support platforms such as Zendesk, Salesforce, Decagon, or equivalent tools., • Knowledge of DevSecOps, continuous integration and continuous delivery, Kubernetes, cloud-native infrastructure, or GitLab gained through customer-facing work, platform use, administration, or support operations. The GitLab Support Engineering team is distributed across the Americas, EMEA, and Asia-Pacific. The EMEA region represents some of our deepest and most complex enterprise customer relationships. Support Engineers and Managers work on tickets and help GitLab's customers, and they also dig into code and logs to find root causes. Collaboration here is extraordinary. We solve complex problems jointly, participate in pairing sessions and one-to-one meetings, and stay in contact across time zones through deliberate asynchronous habits. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Project Manager Remote (with occasional travel) Full-time, Permanent Up to £43k This role is ideal for project coordinators or junior project managers who are ready to step up into a delivery-focused role. If you’re passionate about change and enjoy working in a collaborative, purpose-driven environment, this could be the next great move in your career. You’ll be joining a fast-growing and innovative business at the forefront of modernising how financial services operate. With a clear roadmap for growth and transformation, you’ll play a key role in driving real, positive change. Experience within Financial Services and acquisitions is preferred. The Business The business is a fast-growing and well-established Financial Services practice with offices across the UK. They are directly authorised and have strong backing to support their forward growth. The firm is growing both organically and through acquisitions, so they now have a need to expand the project change team. The Role As Project Manager, you’ll support the end-to-end delivery of key change projects across the business. Your day-to-day will involve coordinating resources, managing timelines, tracking performance, and keeping stakeholders aligned and informed. You’ll be instrumental in delivering strategic initiatives that improve systems, enhance client experience, and enable business growth. You’ll be part of a wider change team, working closely with internal teams and external partners. Your ability to manage multiple priorities, communicate clearly, and think critically will be essential. The Benefits • Salary up to £43k, • Remote working, • Death in service, • Private medical insurance, • Income protection, • Bonus scheme, • Pension, • Holiday days, • Full benefits to be confirmed Requirements • Experience within financial services is an absolute must, • Experience as a project manager How to apply Click apply to send your CV - no cover letter needed. The process is straightforward: an initial phone chat followed by a video interview with key stakeholders. We’ll keep you informed every step of the way. Synonyms Change Manager, Delivery Manager, Programme Coordinator, Project Coordinator, Transformation Manager, Implementation Manager, Business Change Lead, Project Lead, Business Projects Specialist, Change and Delivery Officer, Operations Project Manager

A World-Changing Company at Lifebit At Lifebit, we're driven by the mission to make complex data analysis simpler and more accessible. We empower key institutions worldwide to revolutionize their data utilization and technology integration. Lifebit is powering the world’s federated data platforms for population-scale health and life sciences. Our Federated AI Platform is trusted across national health systems, global pharma, and research biobanks to unlock sensitive biomedical and real-world data securely, compliantly, and at scale. As we scale through our Series B growth phase, we are expanding our product organization to meet the demands of a global market. Join us if you're inspired to tackle meaningful challenges and want to lead the next generation of health technology and cloud-based genomic solutions. The Role We are looking for a high-performing Product Manager to join our growing team and drive the evolution of our platform. In this role, you will be instrumental in bridging the gap between cutting-edge science and world-class software, ensuring our federated solutions solve the most pressing challenges for clinicians and researchers. Lifebit specializes in managing the world’s most sensitive genomics data. We need a PM who thrives in an Agile environment, possesses a deep technical intuition, and can translate high-level business goals into a concrete, impactful product roadmap. Your Role and Responsibilities • AI-Powered Platform Development: Lead the design and delivery of AI capabilities within a chat-based product interface, building agentic solutions that leverage tools, skills, agents, and diverse data sources to create a comprehensive agentic platform for users and researchers., • Data Architecture & Integration: Drive the strategy for data modeling, transformation, and standardization across the platform. Own the data ingestion pipeline and ensure seamless connectivity that makes data AI-ready and optimized for advanced analytics., • Agile Product Leadership: Drive the full product lifecycle within an Agile framework, leading cross-functional squads to deliver high-quality features in continuous cycles., • Strategic Roadmapping: Own and plan your product area’s roadmap, moving beyond feature lists to focus on outcome-based goals that align with Series B scaling targets., • User Analytics & Design: Lead the integration of advanced user analytics and partner with Design and User Research teams to create intuitive interfaces for complex scientific workflows., • Stakeholder & KPI Management: Measure, track, and report on product KPIs to internal and external stakeholders, providing data-driven rationale for product pivots and investments., • Infrastructure & Tools: Utilise Jira and Confluence as the "source of truth" for technical specifications, ensuring seamless communication across Engineering and Product teams., • Regulatory Compliance: Work closely with Legal and Clinical teams to ensure all product features comply with UK-specific data residency requirements, GDPR, and international health data standards (ISO/IG). What You Bring to the Table • Experience: 4+ years of experience in product management specifically within an Agile team., • AI Ownership: 2+ years of demonstrated work experience with agentic products., • Proven Track Record: Demonstrated experience owning and executing complex product roadmaps from inception to launch., • Technical Proficiency: Expert-level command of Jira and Confluence; ability to hold technical discussions with engineers regarding API architecture and data schemas., • Analytical Rigor: Strong experience with design-thinking principles and utilizing user analytics to drive iteration., • Growth Mindset: Experience working in a high-growth Series B startup environment, demonstrating the ability to build scalable processes while remaining adaptable. Preferred Qualifications • Biotech Acumen: Experience in genetics, medical sciences, or Bioinformatics is a significant plus, but a passion for the field is essential. What We Offer Lifebit is synonymous with a dynamic work culture that encourages both personal and professional growth. Our mission-driven organization is dedicated to making a significant impact in science and healthcare. We provide a comprehensive benefits package, including: • Compensation: £60,000 - £80,000 gross annually + performance-based bonus., • AI Upskilling: Use up to £10,000 and 10 dedicated days per year for qualified AI-related professional development (AI certification, LLM workshop, or AI bootcamp)., • Professional Development & Wellbeing: An annual personal development budget of £1,000 for conferences, training, certifications and personal wellbeing., • Remote-First Culture: Work from anywhere in the UK with a home-office stipend. In accordance with 2026 UK employment reforms, we provide Day One access to paternity and unpaid parental leave., • Flexible Working: Receive 25 days of annual leave plus bank holidays and flexible hours to maintain a healthy work-life balance., • Diverse Team: Join an international and diverse team passionate about transforming healthcare through data., • Deep Technology & Science: Get exposure to problems and applications in the cloud, data analysis, ML, life sciences, and big data fields. Join us at Lifebit for a career that promises to be your next significant venture, dedicated to advancing the scientific and healthcare fields. Don't miss the chance to be part of our mission! Life at Lifebit Lifebit is dedicated to fostering an environment where employees can flourish, valuing individual strengths, skills, and passions. We prioritize health and well-being, offering comprehensive benefits and support. Our fully remote model is built on trust and asynchronous communication, utilizing virtual workshops and occasional off-sites to maximize creativity and innovation. Lifebit is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. In compliance with the UK Employment Rights Act and Fair Work Agency guidelines, we ensure transparent pay structures and robust data privacy for all staff. Compliance & Eligibility All applicants must have the right to work in the UK. This role is subject to a standard Disclosure and Barring Service (DBS) check given the sensitive nature of the medical data platforms we manage. Join us in reshaping the future of data analysis and technology integration.

Head of Sales The role offers a competitive salary, a performance-based bonus scheme, a company car, and a comprehensive benefits package. Leeds Our Client This UK-based business has over 40 years of experience supplying the automotive, repair, and maintenance industries. Operating from a purpose-built facility in Leeds, it stocks an extensive range of product lines. With a focus on consumables such as fasteners, electrical components, air-line systems, and clips, the company is ISO 9001 accredited and committed to delivering high-quality, reliable products to a wide network of industry customers. The Role This national role will focus on driving both existing customer relationships and new business development, with a 50/50 split across account management and new customer acquisition. Reporting to the Directors, the successful candidate will oversee a team of National Sales Managers and collaborate closely with the Sales Office Manager. They will be instrumental in achieving commercial targets, expanding market share, and ensuring exceptional customer service delivery. The ideal candidate will be a dynamic, self-motivated sales leader with a strong grasp of the MRO (Maintenance, Repair, and Overhaul) market. They will be confident in managing teams, developing sales strategies, and building long-term customer relationships across multi-site accounts. A natural communicator, they will bring energy and discipline to the role, with the ability to influence at all levels and a passion for customer-centric selling. Candidates must demonstrate a solid track record in field-based sales and business development, ideally within the automotive or industrial consumables sectors. Strong commercial acumen, people management experience, and the ability to drive performance are essential. Proficiency in CRM systems, excellent interpersonal skills, and a professional approach to sales are key requirements. To Apply This is an excellent opportunity in an established, reliable and customer-orientated business. Interested parties should apply accordingly or contact John Pease in the first instance for a confidential conversation. Contact details can be found via the Newman Stewart website. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.

Were hiring for a driven and experienced Operations Manager to join a high-growth, independently owned commercial insurance brokerage in Harrogate. This business is going through a major growth phase scaling from 30 to 60+ employees within the next 1218 months and needs a confident operational leader to drive structure, performance, and delivery as they grow. Youll be a key member of the leadership team, working directly with directors and department heads to build out the next phase of operational excellence. If youre used to running a brokerage and thrive in fast-paced, ambitious environments this role will give you the autonomy, scope, and influence youre looking for. This is not a back-office management role its strategic, people-focused, and pivotal to the business. Lead and develop operational functions across broking, client servicing, compliance, and support Drive continuous improvement across processes, systems, and service delivery Work closely with leadership to execute business strategy and scale operations sustainably Lead change management projects as the company grows people, systems, and workflow Monitor and improve compliance, FCA standards, audit readiness, and internal QA Support performance frameworks, training, and development across teams Champion a high-performance, team-first culture that supports growth and retention Ensure systems, data, and reporting infrastructure evolve with the business 5+ years of experience in an operational leadership role within an insurance brokerage Commercial insurance knowledge with a solid grasp of broking workflows and service expectations Strong understanding of FCA compliance, reporting, and audit requirements Experience leading operational change in a growing or evolving business A natural people leader strong coaching, communication, and influence skills Confident navigating between day-to-day delivery and long-term strategic planning Calm under pressure, highly organised, and solutions-focused Join a serious, forward-thinking brokerage with a strong market reputation and a clear plan for growth Direct input into strategic decisions and operational direction Work with an ambitious, supportive leadership team that values people and performance Hybrid working, a dynamic environment, and room to grow as the business expands My client is a top-quartile payer packages here reflect the level of responsibility and impact If youre an experienced insurance operations leader looking for a role where you can build, lead, and influence at scale this opportunity will give you the platform to do just that. Interested in hearing more? Lets arrange a confidential chat. • My client is a top-quartile payer packages here reflect the level of responsibility and impact

Job Title : Senior Account Executive Salary : £40,000 - £50,000 Location : Fully remote Permanent , Monday - Friday Role overview We are looking for an experienced Account Manager/Senior Account Executive with strong knowledge of the insurance and price comparison markets. The ideal candidate will have excellent emotional intelligence to build and maintain key stakeholder relationships. This role requires a highly organised, commercially aware professional who can manage and hold internal teams and external partners accountable. Duties include administrative and governance tasks to ensure regulatory compliance and high operational standards. Knowledge of travel and pet insurance is a plus. Most partners are based in London, so accessibility is essential. The role includes around two monthly face-to-face meetings and quarterly visits to West Wales, with remote working otherwise. Reponsibilites : • Relationship Management, • Compliance & Governance, • Reporting & Analysis, • Stakeholder Management, • Performance Metrics, • Contract Management, • Change Management, • Operational Efficiency Skills & Experience • Strong insurance industry knowledge and awareness of the price comparison website (PCW) market., • Proven ability to build and maintain relationships with stakeholders at all levels., • Excellent emotional intelligence, communication, and interpersonal skills - a friendly and affable personality that fosters strong relationships., • Strong negotiation skills with the ability to influence key decisions., • Highly organised with a keen eye for attention to detail., • Problem-Solving Ability: Capable of applying influencing and creative thinking skills to resolve service-level issues or business change challenges., • Accountability & Delivery: Ability to secure commitment to goals and hold partners accountable for delivering agreed outcomes., • Commercial Awareness: Understanding of business metrics and performance drivers., • Technical Proficiency: Strong skills in Microsoft Excel, Word, and PowerPoint., • Data Analysis: Ability to interpret insights from BI tools effectively. Desirable Skills • Understanding of travel and pet insurance products. If you feel your experience can fulfil this role and you're interested in working for a fantastic company please send your CV. Acorn by Synergie acts as an employment agency for permanent recruitment.

Are you a mid-Market ERP Project Manager with good experience of managing multiple ERP software project implementations, and looking for a step up? You'll need to have a commercial background, a good understanding of business processes and will be able to manage the delivery team for Cloud ERP implementations to external clients. The role is hybrid role with 3 days every month in the Nottingham office, they do the first 2 Mondays of the month in the office to get the billing sorted and then one team day with the consultants. This company are a small, privately owned, and very successful ERP Partner; they have been in business for around 20 years and have 40 staff. They specialise mid-range ERP cloud solution from 20 users to 250 users. As well as ERP software knowledge, your experience will cover coordination and organisation of resources and people, project planning, risk management, project progress reporting, tracking of deliverables, documentation, and meeting milestones on time and to budget. Projects range from new ERP implementations to software upgrades, and add-on modules to ERP. Your background: 2 years + ERP project management experience in a consulting environment Experience with 3 full cycle Implementation projects of at least 20 users ERP software or similar solutions expertise A background in software implementation would be great You've worked in a client facing role, and can manage the customer and their pain points Experience using project management tools such as MS Project, and / or formal project management methodologies such as Prince2 Great at forming effective relationships with clients and managing their expectations Professional, good communicator and with a strong work ethic A stickler for detail As a PM here, you will work with a very experienced Professional Service Manager knows what the steps are to delivering a successful ERP solutions. And you will work with a close knit team of PM's, So this job this would suit someone looking for the next step up in their ERP project management career. Please apply and I'll read you CV. Thank you, Jake

Description About us: Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option. And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities. Conventional home broadband doesn’t always work for them. Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms. We take the complexity out of connectivity. The role opportunity: The Senior Project Manager is imperative in leading large complex projects for either our customers or internal stakeholders. This is a busy, fast paced role that you can really make your own with the opportunity to implement real change. We are looking for an individual who enjoys working in a high-paced environment and who is able to deliver to tight timescales through innovative and organised methods. This person would also need to be prepared to conduct monthly client visits across the UK. Key areas of focus: Joining our Programmes & Installations team, you will be responsible for working across multiple projects from beginning to end within the agreed timescale. You will work with various stakeholders across the business to deliver customer driven projects independently or as part of a wider programme to time cost and quality criteria. Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion. • Lead the team of Project Managers for a given sector(s); ensuring they are supported to work at their most effective and deliver projects to time, cost and quality, • Responsible for the provision, content and quality of regular programme and project reports within your sector(s); working to ensure they are truthful, current and relevant, • Responsible for the successful delivery of larger projects or multi-site programmes within your sector; occasionally working under the direction of a programme manager for transformational programmes, • Support your team with prioritization of workload, and work yourself in line with company objectives, • Provide feedback, advice, project updates and encouragement to team members, • Manage deadlines and push the team (and yourself) to ensure timeliness, • Working within the senior leadership team, managing different teams to ensure delivery of projects on time to a high standard, • Manage multiple projects and controlling competing demands to ensure expectations are met, • Introduce new procedures to improve our customer experience, • Coordinate different project elements to ensure key milestones are met, • Evaluate project delivery to identify ongoing improvements to ensure a seamless service, • Provide advice on the management of projects, • Organise various people working on a project, • Ensure all project documentation is created and kept up to date, • Make sure that all the aims of the project are met, • Make sure the quality standards are met, • Drive multiple projects simultaneously and meet project goals and objectives by tracking costs, performance, service level agreements (SLAs), and other metrics., • You will lead or partner with the department, executing against the operational plan to ensure outcomes are delivered efficiently and effectively. Customer Driven: • Identify and assess customers’ needs to achieving and exceeding customer satisfaction, • Build sustainable relationships and trust with customers through open and interactive communication, • Handle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution About you: You will be a passionate and motivated individual with the ability to spin multiple plates (projects) at once! You value an organised approach and are able to take individual tasks upon yourself to complete tasks on time. You are excellent at working with people and always strive to provide a customer driven approach. We are looking for someone that: • A motivated team player and leader with a true passion for what you do, • Strong analytical and problem-solving skills, • Excellent organisational skills with the ability to deliver in line with strict timescales, • Self motivated and able to seek information and develop knowledge and skill, • Leadership qualities, such as motivation techniques and conflict-management Your experience • Extensive experience in project management within IT, • In depth knowledge and skills of project management, • Experience of working with senior management and external customers, • Knowledge of the telecommunications industry, especially of internet service providers, • Proficient with Microsoft Office applications ( Word, Excel, PowerPoint, Visio). It would be beneficial to have... • Understanding of Data Network Technology – SD-WAN, MPLS, VPN, Internet, Cisco, etc., • Knowledge of managed Network Services, including but not limited to, SD-WAN, MPLS, VPN, security services, LAN/WAN, and cloud is required. We offer a competitive salary and benefits package which includes an ‘Annual Leave Buy & Sell Scheme’, in addition to a remote first working environment, allowing our employees more flexibility when it comes to the importance of a healthy work / life balance. Please be aware that the successful applicant to this role will receive an offer which is subject to the satisfactory completion of a basic level DBS check. At Wifinity we are committed to providing a positive environment in which individuals do not encounter bullying or harassment on the basis of protected characteristics which are identified by law (including sexual harassment).We are committed to treating candidates and employees with courtesy, dignity and respect. This advert can be available in other formats (upon request) for those who require it, please contact jobs@wifinity.co.uk for assistance.

Client Manager – eClarity Core Rewarding salary + Benefits Fully remote – UK based We've partnered with the exciting ecom finance agency, eClarity Core, as we search for a Client Manager to join their scaling team! Company Overview: At eClarity Core, we exist to give eCommerce founders their time back. Whether they’re scaling a brand from £1m to £20m or launching a new product line, our mission is to remove financial stress and replace it with clarity, insight, and strategic support. We work exclusively with DTC brands across the UK, providing everything from day-to-day bookkeeping to full outsourced finance function services and statutory compliance work. We’re not your average accounting practice, we’re tech-first, fully remote, and purpose-driven. By 2030, our goal is to help 100 entrepreneurs become financially free. Our work moves fast, and so do we. If you thrive in high-growth environments, love solving problems, and want to be part of building a better way for eCommerce brands to manage their finances, read on. Check out their company LinkedIn profile here: _ About the Role: We’re looking for a Client Manager to lead delivery across several client accounts. You’ll oversee internal finance and compliance operations for our DTC vertical, manage a small team of bookkeepers, and be hands-on with client-facing work — from delivering monthly reports to preparing and reviewing statutory accounts. This is a high-impact role where you’ll turn messy financial data into clear, actionable insights for some of the most exciting emerging eCommerce brands. You'll be trusted to lead, innovate, and drive change both internally and for our clients. Key Responsibilities: Client-Facing Audit client finance functions and recommend improvements Build and deliver enhanced management accounts and commentary Analyse financial performance and provide clear, commercially focused recommendations Prepare and deliver cash flow reports monthly Support in creating and maintaining financial models, budgets, and forecasts. Communicate findings in a clear, accessible way - no jargon, just insight! Preparation and review of VAT returns, statutory year end accounts (frs105 & frs102 1A), corporation tax returns and personal tax returns Internal (eClarity Operations) Manage day-to-day operations of our eCommerce finance practice Oversee and support a team of bookkeepers to ensure timely, accurate output Review and suggest improvements on internal processes Collaborate on internal financial reporting and performance analysis Champion our company values and high standards in client service and internal communication Who You Are A strong communicator with a commercial mindset and attention to detail A natural leader who can manage people and processes with confidence A problem solver who thrives in ambiguity and fast-paced environments Passionate about eCommerce, tech, and supporting founders on their growth journey What You Bring 5+ years’ experience in a practice role Fully qualified accountant (ACA, ACCA, CIMA) Experience working in or with DTC, retail, marketplace, or eCommerce brands - desired but not required Advanced Excel skills (comfortable building models from scratch, using pivot tables, VLOOKUPs, etc.) Proficient in cloud accounting tools and finance platforms (e.g., Xero, A2X, Dext, Unleashed, Shopify, etc.) Excellent written and verbal communication skills Why Join eClarity? Career growth - Work closely with experienced CFOs and eCommerce experts on high-impact projects Impact-driven - Help us achieve our mission of making 100 entrepreneurs financially free Innovative & ambitious - Be part of a fast-growing, tech-led team shaping the future of finance in eCommerce Benefits: Rewarding salary + benefits Flexible remote working, you can be based anywhere in the UK! Lots of potential for career development and training Fun and friendly team with regular socials & opportunity to travel to meet clients Opportunity to be a part of one of the fastest growing ecom finance agencies in the UK! If this sounds like you then hit apply or email Kyle on _ to find out more!

Job Title : Account Manager Salary : £40,000 - £55,000 Location : Fully remote (Head office Narbeth) Permanent, Monday - Friday Role overview We are looking for an experienced Account Manager/Senior Account Executive with strong knowledge of the insurance and price comparison markets. The ideal candidate will have excellent emotional intelligence to build and maintain key stakeholder relationships. This role requires a highly organised, commercially aware professional who can manage and hold internal teams and external partners accountable. Duties include administrative and governance tasks to ensure regulatory compliance and high operational standards. Knowledge of travel and pet insurance is desirable. The Account Manager will report to the Associate Director of Commercial but will have regular contact with all areas of the business. Most of our partners are based in and around London, so accessibility to London is essential. We expect around two face-to-face meetings per month (subject to fluctuation) and quarterly visits to West Wales, where the business is based. However, remote working is the norm outside of these commitments. Most partners are based in London, so accessibility is essential. The role includes around two monthly face-to-face meetings and quarterly visits to West Wales, with remote working otherwise. Reponsibilites : • Relationship Management -, • Develop and maintain strong relationships with key partners, ensuring excellent communication and collaboration. Attend meetings scheduled within our performance management framework, such as QBRs and Annual Review meetings., • Compliance & Governance -, • Manage and file annual product governance reviews and other regulatory documentation, ensuring compliance with industry, internal, and partner standards., • Reporting & Analysis -, • Prepare reports and presentations using Excel, Word, and PowerPoint to communicate key insights and performance updates., • Stakeholder Management -, • Build strong relationships with partners-understanding their goals, working styles, and how to effectively collaborate., • Performance Metrics -, • Define and manage key performance indicators (KPIs) related to service delivery and performance., • Contract Management -, • Ensure robust, fit-for-purpose contracts are in place and regularly reviewed. Manage and negotiate any necessary amendments., • Change Management -, • Coordinate, oversee, and ensure the successful delivery of business changes across both our organisation and our partners., • Operational Efficiency -, • Establish effective and efficient processes and working practices between our business and partners. Skills & experience • Strong insurance industry knowledge and awareness of the price comparison website (PCW) market., • Proven ability to build and maintain relationships with stakeholders at all levels., • Excellent emotional intelligence, communication, and interpersonal skills - a friendly and affable personality that fosters strong relationships., • Strong negotiation skills with the ability to influence key decisions., • Highly organised with a keen eye for attention to detail., • Problem-Solving Ability: Capable of applying influencing and creative thinking skills to resolve service-level issues or business change challenges., • Accountability & Delivery: Ability to secure commitment to goals and hold partners accountable for delivering agreed outcomes., • Commercial Awareness: Understanding of business metrics and performance drivers., • Technical Proficiency: Strong skills in Microsoft Excel, Word, and PowerPoint., • Data Analysis: Ability to interpret insights from BI tools effectively. Desirable skills • Understanding of travel and pet insurance products. If you feel your experience can fulfil this role and you're interested in working for a fantastic company please send your CV. Acorn by Synergie acts as an employment agency for permanent recruitment.