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Kenneth Brian Associates is recruiting on behalf of a successful and growing business based in Croydon for an experienced and qualified Finance Manager. \n This is a hands on leadership role, ideal for a finance professional who enjoys taking ownership, working autonomously, and supporting the wider business. Managing a team of 8, you'll be responsible for overseeing the finance function while acting as a trusted business partner across the organisation. Key Responsibilities\n\n • Lead, mentor and develop a finance team of 8.\n, • Prepare monthly management accounts with insightful commentary.\n, • Produce annual budgets, forecasts and cash flow projections.\n, • Manage the year-end audit process and liaise with external auditors.\n, • Ensure compliance with IFRS and UK GAAP.\n, • Prepare and submit VAT returns across multiple group companies.\n, • Oversee cash flow and payment processes, ensuring suppliers are paid within agreed credit terms.\n, • Manage customer credit checks and credit insurance arrangements.\n, • Provide commercial and financial support across the business, answering a wide range of operational and financial queries.\n, • Work closely with sales, operations and senior management to provide accurate information on areas such as pricing, stock availability and inventory.\n, • Participate in customer meetings where financial input is required.\n, • Prepare presentations and financial information to support fundraising and strategic initiatives.\n, • Identify opportunities to improve financial controls, processes and reporting.\nAbout You\n\n, • Fully qualified accountant (ACA, ACCA or CIMA).\n, • Previous experience in a Finance Manager or similar senior finance position.\n, • Strong knowledge of IFRS and UK GAAP.\n, • Experience preparing management accounts, budgets and forecasts.\n, • Confident managing audits and dealing with external stakeholders.\n, • Proven people management experience, with the ability to lead and develop a team.\n, • Highly organised, proactive and able to work with minimal supervision.\n, • Comfortable operating in a fast-paced, hands-on environment where no two days are the same.\n, • Strong communication skills with the confidence to engage with colleagues, customers and senior stakeholders at all levels.\n, • Commercially aware with a practical, problem-solving approach.\n\n This is an excellent opportunity to join a growing business where you'll play a key role in both the day-to-day finance function and the wider commercial success of the organisation. If you're looking for a varied, autonomous position with genuine responsibility and the opportunity to make an impact, we'd love to hear from you.

Job Role: Accounts Assistant \n Reports to: Chief Financial Officer \n Base: Sutton Office (On – site) \n Salary: £45,000 per annum \n Hours: 40 hours per week Monday to Friday 8:00am – 17:00pm \n \n Due to the volume of applicants only shortlisted candidates will be contacted. \n \n MedGen "Medical General" is a healthcare recruitment agency specialised in placing nurses of all grades and specialisms throughout the UK, based in the London borough of Sutton, Greater London SM1. \n We work with private as well as public sector hospitals, prisons, and private clients to manage their highly urgent staffing requirements. Our team have very broad experience within healthcare Staffing, and we use this experience and our cutting-edge systems to deliver only the best nurses to the right roles - often at very short notice. \n Our primary purpose is to provide exceptional care delivered with compassion and kindness. \n \n Job Overview: \n \n The primary function of the Accounts Assistant is to oversee all financial and accounting activities and ensure that our ledgers accurately reflect funds coming in and out of our business. You will be responsible for overseeing the production of accounts up to trial balance and to assist the CFO in the effective management of company finances. \n \n The Accounts Assistant plays a key role in the development and maintenance of financial controls, processes and systems and ensure that these are in line with statutory requirements. \n \n \n Your Role: \n \n This will be a hands on, varied role covering many aspects of our finance function, including: \n \n\n • Managing all day-to-day accounting operations – Supporting the Payroll Manager in processing the weekly payroll, Overseeing Accounts Receivable, Accounts Payable, General Ledger, balance sheet control accounts.\n, • Bank reconciliations\n, • Timely Payroll related HMRC submissions\n, • Reconciliation of IF returns.\n, • Processing VAT returns and payments as well as PAYE payments\n, • Preparing all monthly financial reconciliations.\n, • Managing the NEST pension processing for the group within the monthly deadline.\n, • Ensuring all transactions are recorded, filed, and reported properly.\n, • Making sure reporting meets compliant standards with statutory law and financial regulations.\n, • Documenting business processes and accounting policies to maintain internal controls.\n, • Streamlining and improving all operations and accounting systems.\n, • Assisting with the management of cash flow, debt, and debt collection.\n, • Overseeing the audit process and liaising with external and internal personnel where required.\n, • Helping corelate data for the CFO in presenting reports to board members, senior executives, and board members.\n, • Ensuring that our organisation meets the necessary tax, permit and licencing requirements.\n, • Ensure that all accounting records are appropriately kept and that every reported result complies with accounting standards and legislation.\n\n \n Key skills: \n \n\n • A practical understanding of management accounting principles and techniques\n, • Solid knowledge of standard accountancy and finance best practices\n, • Solid IT skills, including proficiency in the relevant accounting packages.\n, • A strong understanding of tax codes and laws\n, • Strong analytical skills to effectively analyse financial reports.\n, • In-depth knowledge of budgeting and financial forecasting\n, • Knowledge of Sage50 Accounts, Pay and Bill software, Salesforce CRM software and Microsoft software will be considered an advantage, experience with other accounting packages will also be considered.\n\n \n What is expected of you? \n \n \n\n • Professional in their approach to dealing with issues and employees.\n, • Appreciation of confidentiality and discretion\n, • Strong organisational or administrative skills with attention to detail and a methodical approach\n, • Commercial business awareness and a customer-first approach.\n, • Strong numerical aptitude and attention to detail.\n, • Ability to establish and maintain good client relationships, both internally and externally at all levels\n, • Excellent written and verbal communication skills.\n, • The ability to work under pressure and to deadlines.\n, • Good business judgment and a good head for numbers.\n, • Ability to reconcile complex accounts\n, • Competence in Microsoft Office products, (particularly Excel), accounting software programmes\n, • Prior experience with systems including invoice discounting and billing portals.\n\n Objectives: \n\n • Timely submission of accounts payable including tax, Vat, and Paye.\n, • Assist with the Production of management accounts within 14 days.\n, • Maintain accuracy of all input on Sage.\n, • Assist CFO with yearend audit process and oversee account management of MCS.\n, • Work collaboratively with the Payroll and Finance teams to provide training, operational support, and knowledge-sharing, ensuring effective succession planning across the business.\n\n \n Additional Benefits \n \n We know that, to achieve our vision, it is our people who will make the big difference. \n In order to attract the strongest talent, we offer a competitive reward and benefits package. \n \n\n • 20 days annual leave, increasing by 1 day after 2nd & 4th year of service.\n, • Additional day of leave for your birthday\n, • Company pension scheme\n, • Long service awards\n, • Annual Summer & Christmas events\n, • We’re proud to have a range of schemes, which recognise the achievements of our staff and show our appreciation of their contributions. Our Monthly Team Stars of the month and Business Champion awards provide a way for managers to reward and recognise colleagues who go that extra mile.\n\n \n Ongoing Career Development Opportunities \n \n Any Successful candidate can have a long and happy career at MedGen. Once proven as competent at all areas of this role there are opportunities for progression to move into more senior positions within the various departments of the company.

Senior Brewing Manager \n Southwest London (Commutable from Kingston, Epsom, Guildford, Woking, Leatherhead, Weybridge) \n £50,000 - £60,000 + Training + Progression + Company Discounts + Benefits \n Are you an experienced brewer looking to take the lead within an award winning independent brewery where you'll have the opportunity to shape brewing operations and drive continuous improvement? \n This is an excellent opportunity to join a well established craft brewery that has recently invested in a major expansion, increasing production capacity to over 4 million pints annually. You'll play a pivotal role in leading brewing operations while maintaining exceptional quality and supporting future product development. \n The company has built an excellent reputation for producing modern, award winning beers and continues to invest heavily in both its facilities and its people. \n In this role you will oversee brewing operations from production planning through to brewing, cellaring and packaging, while leading the brewing team, maintaining quality standards, supporting recipe development and working closely with senior management to optimise brewery performance. \n The ideal candidate will have extensive commercial brewing experience within a brewery environment and previous experience leading brewing operations or supervising brewing teams. \n The Role \n\n • Lead brewery operations from brewing through to packaging\n, • Production planning and scheduling\n, • Team leadership and development\n, • Quality management and continuous improvement\n, • Support recipe development and new product launches\n, • Full time, site based\n\n The Person \n\n • Commercial brewery experience\n, • Senior brewing or brewery leadership experience\n, • Strong knowledge of brewing processes and quality standards\n\n Reference Number: BBBH276396To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tilda Hocknell at Rise Technical Recruitment. \n Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. \n The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. \n We are an equal opportunities company and welcome applications from all suitable candidates.

The role of Finance Manager in the retail industry involves overseeing financial operations and ensuring compliance with accounting standards. This permanent position offers the opportunity to lead financial strategies and contribute to the success of the accounting and finance department. \n Client Details \n The hiring company is a well-established organisation within the retail industry and based in Croydon, known for its commitment to delivering quality products and services. As a medium-sized business, they provide a professional environment focused on operational excellence and financial growth. \n Description \n\n • Manage the preparation of accurate financial reports and budgets.\n, • Oversee cash flow management and forecasting to ensure financial stability.\n, • Ensure compliance with relevant accounting regulations and standards.\n, • Supervise and mentor the accounting team to enhance productivity.\n, • Collaborate with stakeholders to develop and implement financial strategies.\n, • Monitor key performance indicators and present findings to senior management.\n, • Coordinate internal and external audits as required.\n, • Identify opportunities for cost savings and process improvements.\n\n Profile \n A successful Finance Manager should have: \n\n • Proven experience in financial management within the retail sector.\n, • Strong knowledge of accounting principles and financial regulations.\n, • Exceptional analytical and problem-solving skills.\n, • Proficiency in financial software and tools.\n, • Effective communication and leadership abilities.\n\n Job Offer \n\n • Competitive salary ranging from £55,000 to £60,000 per annum.\n, • Permanent position offering job security and career progression opportunities.\n, • Supportive and professional company culture.\n, • Opportunity to work in the retail industry, contributing to a key department.\n\n If you are ready to take the next step in your career as a Finance Manager, we encourage you to apply today.

Brewing Operations Manager \n Southwest London (Commutable from Kingston, Epsom, Guildford, Woking, Leatherhead, Weybridge) \n £50,000 to £60,000 + Training + Progression + Company Discounts + Benefits \n Are you an experienced production or operations manager looking to join an award winning independent brewery where you'll play a key role in shaping production within a growing business? \n This is an excellent opportunity to join a well established craft brewery that has recently invested in a major expansion, increasing production capacity to over 4 million pints annually. You'll lead day to day production operations while driving quality, efficiency and continuous improvement. \n The company has built an excellent reputation for producing modern, award winning beers and continues to invest heavily in both its facilities and its people. \n In this role you will oversee brewing and packaging schedules, lead the production team, manage quality and food safety standards, coordinate raw materials and inventory, and work closely with senior management to optimise brewery performance. \n The ideal candidate will have commercial brewery or alcohol production experience, along with previous production or operations management experience. \n The Role \n\n • \n Lead day to day brewery production \n • \n Production planning and scheduling \n • \n Team leadership and development \n • \n Continuous improvement and quality management \n • \n Full time, site based \n\n The Person \n\n • \n Commercial brewery/alcohol production experience \n • \n Production, operations or management experience \n\n Reference Number: BBBH276395 \n To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tilda Hocknell at Rise Technical Recruitment. \n Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. \n The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. \n We are an equal opportunities company and welcome applications from all suitable candidates.

Customer Experience Performance Officer \n Epsom| £44.4k - £55.5k per annum (dependent on skills and qualifications) \n Full Time | Hybrid \n To be considered for this role, you must have a Full Valid UK Drivers licence. \n Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more \n REQ5525 \n We are looking for a dynamic individual to join our Customer Experience (CX) team to help and support our people to deliver exceptional customer service and ensure SGN is the No1 GDN for Customer Satisfaction. You will work with our field and office colleagues as their regional CXO, ensuring they are fully equipped to be able to deliver simply excellent customer service in their distinctive roles. You will take pride in jointly owning customer performance in your regional depots, and relish outperforming our customer broad measures for Customer Satisfaction and complaint handling. \n We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute… \n · Supporting operations colleagues to deliver excellent service, offering the right levels of support and coaching for customer satisfaction and complaint handling remotely and in the regional offices. \n · Driving behavioural change with the depot senior management team around CX objectives. \n · Attending senior manager meetings with customer satisfaction analysis, opportunities, and recommendations. \n · Reviewing training material and techniques to ensure they are fit for purpose. \n · Providing continuous training to the entire workforce and targeting areas where improvements are identified. \n · Analysing and delivering business reports, ensuring areas for improvement are identified along with solutions. \n · Implementing and progressing key initiatives through internal projects. \n · Analysing customer enquiries, complaints, guaranteed standards of service, and satisfaction to understand trends and ensure improvement areas are fully targeted. \n · Providing incident support for both our Scotland and southern network. \n \n What you will need \n · You will have previous experience in a coaching, training or management role which includes positively influencing key performance improvements. \n · You will have strong interpersonal & influencing skills and can think strategically to identify key drivers of change for each work stream, depot, contractor, fully supporting each through to implementation. \n · You must be analytically minded, and able to identify trends through various data streams, then work with the regions to deliver solutions. \n · You must be flexible and prepared to work extra hours to attend incidents and deliver additional support on an ad-hoc basis. \n · An in-depth knowledge of Microsoft office applications is essential. \n · As this role will involve a significant amount of travel therefore a valid driving license is essential. You will be required to be out working in your assigned depots covering Operations and Construction, a minimum of 3/4 days per week. \n \n Not sure you meet every requirement? \n Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives. \n If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future. \n \n Why SGN? \n SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. SGN is an award-winning employer, including CCA Gold Awards for 'Great Places to Work and 'Inclusivity and Accessibility'. \n If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone. \n \n

Finance Manager/No2 in Finance \n Are you a commercially minded Finance Manager or Financial Controller looking for a broad role where you can genuinely influence the direction of a growing manufacturing business? \n \n What's on Offer \n\n • £75,000 - £80,000\n, • Hybrid working\n, • Broad, varied Finance Manager position\n, • International group environment\n, • High level of exposure to senior leadership\n, • Opportunity to influence systems, processes and future growth\n\n I'm working exclusively with an international manufacturing organisation seeking a qualified Finance Manager/Financial Controller to partner closely with the UK&I Head of Finance and leadership team. This is a varied role offering exposure across financial control, commercial finance, operations and team leadership. \n \n The Opportunity \n This is far more than a traditional month-end reporting role. You'll take ownership of the day-to-day finance function whilst acting as a trusted business partner to senior stakeholders, providing commercial insight to support business performance and continuous improvement. \n You'll also have the opportunity to develop and mentor a finance team while driving process improvements across systems, reporting and financial controls, whilst also sit as part of the leadership team. \n \n Key Responsibilities \n\n • Lead the month-end close and management reporting process\n, • Produce budgets, forecasts and cashflow forecasts\n, • Business partner operational managers, supporting margin analysis, costing and commercial decision making\n, • Take ownership of stock accounting, product costing and inventory controls\n, • Manage year-end audit and statutory reporting\n, • Oversee balance sheet reconciliations and financial controls\n, • Support group reporting and intercompany accounting\n, • Drive finance process improvements and systems enhancements\n, • Lead, mentor and develop the finance team of 2\n\n \n About You \n You'll be ACA, ACCA or CIMA qualified with at least 3 years' post-qualified experience and ideally come from a manufacturing, FMCG, food or other stock-led environment. You'll enjoy operating in a hands-on role and be comfortable balancing technical finance with commercial business partnering. \n \n Experience in the following would be highly advantageous: \n\n • Manufacturing or stock accounting\n, • Costing and margin analysis\n, • Team leadership\n, • Budgeting and forecasting\n, • ERP systems (Sage 200 experience beneficial but not essential)\n, • Group reporting\n\n Above all, we're looking for someone who enjoys improving processes, building relationships and making a genuine impact on the wider business. \n

Head of HR \n Salary: £70,000–£75,000 depending on experience + benefits \n Location: Purley, South London (Hybrid – 3 days office / 2 days home) \n About the Company \n Are you an experienced Head of HR, HR Director or Senior HR Manager looking for the opportunity to shape and build an HR function within a growing international business? \n Our client is an established creative services business supporting some of the world’s leading retailers and FMCG brands across multiple international markets. \n With over 35 years’ experience across brand strategy, packaging design, artwork, localisation and creative production, the business delivers end-to-end solutions from concept through to shelf. \n With headquarters in South London and operations across Europe and the USA, they are now looking for an experienced Head of HR to lead the people strategy and support the next stage of growth. \n The Role \n Reporting directly to the Directors and as part of the Senior Leadership Team, the Head of HR will take ownership of the company’s HR strategy, people function and employee experience. \n This is an exciting opportunity for an experienced HR leader who enjoys working in a growing, entrepreneurial environment and can combine strategic thinking with practical delivery. \n You will work closely with senior stakeholders to develop the HR function, strengthen culture, improve people processes and ensure the business has the right foundations in place to support continued international growth. \n Key Responsibilities \n\n • Develop and deliver the HR strategy aligned with business objectives and future growth plans.\n, • Act as a trusted HR partner to Directors and the Senior Leadership Team.\n, • Lead workforce planning, organisational design and succession planning.\n, • Build and develop the HR function as the business continues to grow.\n, • Shape company culture, employee engagement and the employee experience.\n, • Own the talent strategy and workforce planning approach.\n, • Partner with hiring managers and recruitment partners to attract the right talent.\n, • Support senior and specialist recruitment requirements.\n, • Improve candidate experience and employer branding.\n, • Provide commercially focused advice across employee relations, performance and people matters.\n, • Manage complex employee relations including grievances, disciplinaries, capability and absence.\n, • Ensure HR policies, procedures and documentation remain legally compliant.\n, • Support HR requirements across UK and international operations.\n, • Oversee payroll, reward, benefits and HR systems.\n, • Drive continuous improvement across HR processes and reporting.\n, • Provide HR insight and recommendations to support business decisions.\n, • Support leadership development, employee engagement and career development initiatives.\n\n About You \n We are looking for an experienced Head of HR / Senior HR professional who is commercially minded, approachable and passionate about building great workplace cultures. \n You will ideally have: \n\n • Senior HR experience within a growing, commercially focused organisation.\n, • Experience operating at a strategic HR level and partnering with senior leadership teams.\n, • Experience building, developing or improving an HR function.\n, • Experience supporting an international business environment.\n, • Strong knowledge of UK employment law and employee relations.\n, • Experience with organisational change, talent management and workforce planning.\n, • Experience overseeing payroll, reward and HR operations.\n, • Excellent communication and stakeholder management skills.\n, • CIPD qualification (ideally Level 5 or above) desirable, although equivalent senior HR leadership experience will be considered.\n\n What’s on Offer \n\n • Salary: £70,000–£75,000 depending on experience + benefits.\n, • Hybrid working – 3 days office / 2 days home.\n, • Opportunity to shape and develop the HR function within a growing international business.\n, • A senior leadership role with genuine influence and responsibility.\n

Fire and Security Operations Manager Company based South Croydon Salary £45k-£50k Job Responsibilities Manage Performance levels of our Project team Manage all compliance requirements Manage all health and safety requirement Manage design department and all technical vetting for both service and installation works if required Allocating engineering resource accordingly to achieve project delivery targets Management of all sub-contracted labour Management of company fleet Management of all company plant and equipment Management of logistics Providing all necessary reports, assisting leadership team in goal setting Point of escalation for project challenges both internally and externally Supporting operational performance Working closely with the Senior Management Team to set up goals that promote the growth of the business. Work with Directors to prepare budgets, schedules and any other documents that are required by the business. Developing plans and strategies to improve productivity and reduce costs within the business. Regularly evaluate the efficiency of business procedures according to organizational objectives and apply improvements Revise and/or formulate policies and promote their implementation Contribute and lead development in the areas of engineering, co-ordination, administration and purchasing to ensure that the company achieves its short and long-term objectives. Developing and controlling the budget for the project and design Department, while ensuring that the department has all resources required to meet its objectives within agreed financial constraints. Ensuring that the requirements of customers are met in an efficient and timely manner. Oversee customer support processes and organize them to enhance customer satisfaction Promoting and ensuring Health and Safety in the business. Ensure that the company runs with legality and conformity to established regulations Planning and monitoring the day-to-day running of the business to ensure smooth progress * Manage relationships/agreements with external partners/vendors If this sounds like you please email George or ring asap

Experience as a Facilities Manager or senior operations professional, ideally within residential, Build-to-Rent, or large-scale property environments. Job Title: Facilities Manager – High-Rise Residential Development. We are seeking an experienced Facilities Manager to oversee the building operati

Senior Contracts Manager Roofing Job Title: Senior Contracts Manager Roofing Job reference Number: 568073-3095-26161 Industry Sector: Contracts Supervisor, Supervisor, Assistant Contracts Manager, Contracts Manager, Contracts Manager, Senior Contracts Manager, Commercial Manager, Operations Manager, Roofing Technician, Site Technician, Site Manager, Site Supervisor, Project Manager, Roofing, Refurbishment, Commercial Roofing, Commercial Roofs, Flat Roofing, Pitched Roofing Area to be covered: London & South East Office location: Kingston upon Thames Remuneration: £60,000 - £75,000 Benefits: £5000 car allowance, pension & 25 days annual leave The role of the Senior Contracts Manager Roofing will involve: • Senior Contracts Manager positions dealing with the refurbishment of commercial flat & pitched roofing and cladding systems Manage construction contracts from award to completion, ensuring delivery on time, within budget, and to specification.

We are looking for a Cyber Security Manager to lead security strategy and operations across the EMEA region. This is a senior role reporting to the VP Global Cyber Security, with responsibility for aligning regional initiatives to a global security framework while addressing local regulatory and bus

Company Description The Mercure?& Ibis?London Earls Court hotel is a newly renovated property in Southwest London. The property is a large conferencing & group hotel?comprising?a total of 508 keys, across two distinct brands within Accor,?Mercure?&?Ibis. As the property is a combo there are?282 Mercure rooms?&?226 Ibis rooms. The London Suite is the main ballroom for all types of events,?extremely versatile and plays a pivotal role in the propertys overall performance. The London Suite is divisible into nine separate meeting rooms, which when combined can be one of the largest pillar-free spaces in London for events up to 1,200 guests. The F&B outlets in the property have been created by?PARIS SOCIETY . ?The F&B space named?Barnabys?is perfect for social events and either the Barnabys Kitchen or Barnabys Lounge Bar can be semi or completely privatised for groups, events or?additional?catering / meeting space for larger residential bookings and functions. Our promise iscaring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission istomake the impossible possible to realise your dreams. Job Description POSITION OVERVIEW The Assistant Events & Groups Manager supports the Senior Events & Groups Manager in the day-to-day management, supervision and development of the Events & Groups team. This role acts as a key support between the Senior Manager and the Events & Groups Executives/Coordinators, helping to ensure enquiries are handled efficiently, proposals are issued on time, business is converted and contracted correctly, and all event planning information is communicated accurately to the hotel operations team. Previous team Management experience preferred. The Assistant Events & Groups Manager will help coach and support the Events & Groups team, acting as a point of guidance for daily questions, workload prioritisation, standards, systems and customer service delivery. They will lead by example in enquiry handling, conversion, planning, upselling and attention to detail. The role requires strong organisational skills, commercial awareness, excellent communication and a proactive approach to supporting both the team and the client journey from initial enquiry through to post-event follow-up. They will assist the Director of Sales & Marketing to energise and drive the team with closing days, demand generation weeks and other sales initiatives. There will be a focus on driving standards across the team which includes but not limited to; BEOs quality, maintaining & evolving E-proposals/proposals, data tracking (promotions & cross sells) and financials - post masters (PMs), deposits payments & schedules and monthly hotel credit meetings. The Senior Events & Groups Manager will provide excellent customer service during every element of the event or group enquiry process, taking the initial enquiry, negotiating rates, contracting and pre event, during event and post event planning. They will need to be dynamic and have good attention to detail coupled with strong selling, negotiation & organisational skills. Good communication skills are required to coordinate with relevant hotel departments as well as the customer to ensure a seamless and consistent high level of service throughout the sales & event cycle. They will recognise opportunities to maximize revenue through upselling, conversion, and drive repeat business. The Senior Events and Groups Manager takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event. Duties : Deputise as Groups and Events Manager in the absence of the Senior Groups and Events Manager Support the day-to-day supervision, coaching and development of the Events & Groups team, ensuring enquiries are distributed, prioritised, followed up and converted effectively. Review turned-down enquiries and identify opportunities to create alternative offers, including different dates, flexible packages, adjusted room hire, minimum spend options, bedroom allocations or revised catering proposals. Review cancelled and lost business opportunities, identifying alternative solutions, future opportunities and conversion strategies to maximise revenue and retention. Contact clients to re-open the conversation and explore future event opportunities at the property. Work with the Senior Events & Groups Manager and Commercial Office Manager to identify need periods, black-out dates, quiet dates and tactical opportunities where the Events & Groups team can proactively generate demand, and assist in creating the M&E Strategy and communicating strategic changes over the Meeting and Events team Support proactive sales activity by reaching out to past clients, agents and event organisers with relevant offers, seasonal packages, availability updates and new event opportunities. Review lost business reports and identify trends, competitor feedback, pricing objections or date flexibility that could help improve future conversion. Amend, create and design templates for the team to utilise when quoting and responding back to clients Support the Senior Events & Groups Manager in the daily supervision of the Events & Groups team, helping to ensure enquiries are distributed, followed up and converted effectively. Act as a first point of support for Events & Groups Executives/Coordinators with daily queries, workload management, client communication, proposals, contracts and event planning requirements. Handle own portfolio of events and group enquiries, including taking initial enquiries, preparing proposals, negotiating rates, issuing contracts, collecting deposits and coordinating pre-event details. Support the Senior Events & Groups Manager with complex or high-value enquiries, VIP events, large groups, multi-day events, city-wide demand, sporting events, awards dinners, buyouts and other key opportunities. Assist with the checking and distribution of BEOs to ensure all operational departments receive accurate and timely event information, especially in absence of Event Co-ordinator Attend, support and (where required) lead BEO meeting in the absence of the Senior Events & Groups Manager. Ensure BEOs are completed to a high standard, with accurate details relating to timings, room setup, catering, AV, accommodation, billing, special requests and client expectations. Work closely with hotel operations, including F&B, kitchen, front office, reservations, finance and housekeeping, to ensure smooth event and group delivery. Support the team in identifying upselling opportunities across bedrooms, meeting rooms, catering, AV, private dining, packages, upgrades and additional hotel services. Help maximise revenue by supporting conversion, cross-selling, upselling and repeat business opportunities. Assist in maintaining and improving e-proposals, standard proposal templates, menus, packages and sales collateral used by the Events & Groups team. Support the management of financial processes, including deposits, payment schedules, PM accounts, billing instructions and client credit requirements. Support with the creation and amendment of Delphi reporting to ensure accurate records Maintain accurate records in Delphi and other hotel systems, ensuring all activities, notes, contracts, BEOs and financial information are updated correctly. Assist with monthly credit meetings and support the team in ensuring outstanding balances, deposits and payment schedules are followed up correctly. Help track team performance against monthly, quarterly and yearly targets relating to catering revenue, room hire, group room nights and total event revenue, through weekly BOB Meetings and Updating trackers Support the Senior Events & Groups Manager and Commercial Office Manager with sales initiatives, black-out dates, demand generation activity and promotional campaigns. Provide coaching and guidance to the Events & Groups team, supporting training, best practice sharing and continuous improvement. Support team meetings, BOB meetings, BEO meetings, weekly catch-ups and performance reviews where required. Ensure all client communication is professional, timely and aligned with hotel standards. Build strong client relationships and deliver excellent customer service throughout the full event and group journey: enquiry, proposal, contract, planning, event delivery and post-event follow-up. Support the Senior Events & Groups Manager in maintaining brand standards for enquiry handling, event planning, pre-event communication and post-event feedback. Handle client challenges or operational issues professionally, escalating to the Senior Events & Groups Manager when required. Assist in resolving client concerns and operational challenges promptly and professionally, escalating where appropriate. Support regular team meetings, business-on-the-books reviews, performance discussions and continuous improvement initiatives. Support the maintenance of Accor brand standards and departmental procedures across enquiry handling, event planning, event delivery and post-event feedback processes. Additional Information PERKS FOR YOU Competitive salary Entitle of 28 holiday days (bank holidays included) Employee benefit card offering discounted rates in Accor Hotels worldwide Develop your talent through learning programs by the Academy Accor Free Bonus Breaks Voucher Friends & Family Rates Eye Test Vouchers Private Healthcare Opportunity to grow within your property and across the world Friendly working Environment Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities, like Planet 21 Candidates must have the right to work in the UK TPBN1_UKCT

Senior Event Operations Manager Location: London Salary: £40,000 - £45,000 (DOE) + Overtime Contract: Permanent, 45 hours per week About the Role We're looking for an experienced and highly organised Senior Event Operations Manager to join our dynamic team. What You'll Be Doing Leading the

Job Description: As a Senior Operations Manager, you will lead the delivery of security operations across Air Sector sites and programmes. Senior Operations Manager Location:. Core duties: Oversee delivery of security operations across Air Sector sites, ensuring effective support to UK facilities an

Essential Skills & Experience Proven experience in a senior office management, operations, or business support role Previous experience with managerial responsibility and operational decision-making<

Business Administration Manager you will work with our General Manager and Heads of Department in driving employee engagement whilst ensuring legal compliance is adhered to. Business Administration Manager. You will support Managers to identify recruitment requirements within the home and work with

Rockstar is on the lookout for a passionate Senior Manager to lead and develop our Game Security team. You’ll be responsible for designing and implementing processes to continuously strengthen our game security programme, mitigating threats to the player experience while evolving the efficacy of o

Senior Growth & Operations Manager, EMEA. As a Senior Growth & Operations Manager, EMEA, you will work with both Country and EMEA leadership to develop and execute growth initiatives to accelerate Airbnb’s business in the region. Strategy and Operations in a scale-up.

Senior Manager, Courier & Logistics - EU P&P, Rider Supply (FTC - 10 months). As a Senior Manager, you will play a key role in shaping the performance and stability of our courier network across multiple markets. The Strategy & Operations team is responsible for ensuring our courier network remains

Nobu Hotel London Portman Square is seeking an accomplished Hotel Manager to lead operations across Rooms and Food & Beverage, supporting the General Manager in delivering Nobu's service standards and guest experience. You will drive commercial performance, mentor senior teams, and deputise for the

Deloitte's Investment and Wealth consulting practice engages across the industry to deliver operational, technical, and regulatory solutions that create competitive advantage for private banks, wealth managers, asset managers, and asset servicing firms. We are looking for talented individuals with d

Oversee Hard FM PFI Healthcare contract operations, managing reactive/planned maintenance, minor projects, and capital programs.

The Operations Manager will lead the end-to-end supply chain, manage partnerships, oversee budgets, implement systems, and ensure a top-tier customer experience.

Manages ETD/Futures & Options reconciliations and controls for a global investment bank, leading a team and driving process improvements.Supports trading desks in a high-volume, multi-asset environment.

Senior Operations Manager to lead services for people with autism and learning disabilities, ensuring high-quality outcomes, managing budgets, and building stakeholder relationships.

Managing a fairly new senior team, you will work with them to drive and set exacting shop floor standards and transform the culture whilst leading the overall site change process by demonstrating what 'good' looks like - drawing on your past experiences.

Act as key holder/duty manager for approximately 4 x 5-hour shifts per week. This will include: Unlocking/ locking up; fire warden, first aider; Event Manager ensuring events are well planned and delivered. Head of Operations and Visitor Experience.

Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager. A proactive and encouraging approach to help your colleagues develop themselves and store operations. As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day a

What You'll Be Doing As a Team Leader, you'll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager. About You Experience in retail or a fast-paced customer environment Previous supervisory or leadership experience (or ready to step

Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion

Company Description Stobart(Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UKs best known brands across core consumer and retail sectors At Culina we have a winning culture, we believe that our culture is one of the reasons our comp

Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion

Job Title: Recruitment Account Manager ?? Location: Work from home covering the Yorkshire Area. Due to continued growth and client demand, we are looking for an experienced Recruitment Account Manager to join our team and take ownership of key client relationships. The Role As a Recruitm

Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store Passion

Fire Alarm Account Manager/ Surveyor/ Sales Engineer. Warm business, Be a Key Account Manager - Home Based in South East for London area - MUST have Fire alarm experience quoting.

National Account Manager Bakery to Foodservice.