Senior customer success manager jobs in BirminghamCreate job alerts

Compliance ManagerLocation: Willenhall, West MidlandsSalary: £40,000 per annumHours: Monday to Friday, 8:00am – 5:00pmJob Type: Permanent, Full TimeAbout the OpportunityAn exciting opportunity has arisen for an experienced Compliance Manager to join a well-established manufacturing business. This is a key leadership role responsible for maintaining and developing quality and compliance systems, ensuring the business continues to operate to the highest industry standards.Working across multiple sites, you will take ownership of quality management systems, lead internal and external audits, and drive a culture of continuous improvement throughout the organisation.This role would suit someone with previous experience managing BRCGS and ISO standards within a manufacturing or production environment who enjoys working collaboratively with different departments to maintain exceptional quality standards.Key Responsibilities\n\n • Manage and maintain BRCGS, ISO and FSC accreditation across the business.\n, • Ensure all quality systems, policies and procedures remain compliant with current legislation and industry standards.\n, • Keep all compliance documentation accurate, up to date and audit ready.\n, • Support and mentor the Quality Officer, providing day-to-day guidance where required.\n, • Plan and conduct internal audits across BRCGS, ISO and Good Manufacturing Practice (GMP) standards.\n, • Lead customer, regulatory and third-party audits.\n, • Investigate non-conformances, carry out root cause analysis and implement effective corrective actions.\n, • Conduct compliance risk assessments and implement improvement plans.\n, • Analyse quality trends alongside the Production team and identify training opportunities.\n, • Deliver compliance and quality training to employees.\n, • Promote a positive culture focused on quality, safety and continuous improvement.\n, • Work closely with Production, Operations and HR to embed quality procedures across the business.\n, • Support supplier assurance activities and maintain accurate product specifications and compliance records.\n, • Produce KPI reports and present compliance performance to senior management.\nAbout you\n\n, • Previous experience within a Compliance or Quality Management role in manufacturing or production.\n, • Strong working knowledge of BRCGS standards and ISO management systems.\n, • Experience leading internal and external audits.\n, • Excellent understanding of compliance, quality assurance and regulatory requirements.\n, • Outstanding organisational skills and exceptional attention to detail.\n, • Strong communication skills with the confidence to work across all levels of the business.\n, • Good IT skills, including Microsoft Office.\nDesirable\n\n, • Lead Auditor qualification (BRCGS or ISO).\n, • Previous experience within the packaging or manufacturing industry.\nWhat's on Offer\n\n, • Competitive salary of £40,000.\n, • Permanent full-time position.\n, • Monday to Friday working hours.\n, • Opportunity to play a key role in the continued success of a growing manufacturing business.\n, • Supportive working environment where your expertise will directly influence business performance.\n, • Career development opportunities.\nApply Now If you're an experienced Compliance Manager with a passion for quality, continuous improvement and maintaining industry-leading standards, we'd love to hear from you.Apply today with your up-to-date CV for immediate consideration.

National Sales Manager \n Location: Flexible (UK) \n We are looking for an experienced, ambitious and commercially driven National Sales Manager to lead one of our group company UK sales operations. \n This is a brand-new opportunity within a young, ambitious company that forms part of one of the UK's most established and respected names in the tile industry. Combining the energy and agility of a growing business with the strength, infrastructure and buying power of a major UK importer and distributor, this role offers an outstanding opportunity for the right individual to make a genuine impact. \n This is not a role for someone who simply manages from behind a desk. We are looking for a proven sales leader who still enjoys being out in the field, building relationships, winning new business and closing deals. You will lead from the front, motivating and supporting your team while maintaining responsibility for your own portfolio of key national accounts. \n Your primary responsibility will be to manage and develop a nationwide sales team comprising three Area Sales Managers. You will work closely with each member of the team to identify opportunities, secure new customers, grow existing accounts and increase overall company turnover. Alongside this, you will personally manage several strategic key accounts and play a major role in shaping the future growth of the business. \n We sell direct container loads, trailer loads and pallet quantities to independent tile retailers, merchants and distributors throughout the UK. Previous experience within the tile industry would be an advantage but is by no means essential. Above all, we are looking for an exceptional salesperson with a proven history of driving sales growth, inspiring others and delivering results. \n If you are someone who instinctively looks for opportunities, enjoys opening doors, thrives on negotiating and has the ability to help both yourself and your team come away from customer meetings with orders secured, then we would like to hear from you. \n Our product offering combines exclusive collections with carefully selected core ranges sourced from some of the world's leading tile manufacturers. We have built long-standing relationships with our factories over many years, enabling us to offer exceptional quality, market-leading designs and highly competitive pricing. \n Supporting this is an excellent UK distribution infrastructure, substantial stockholding and an established reputation for reliability and service throughout the industry. \n Key Responsibilities \n\n • Lead, motivate and develop a nationwide team of three Area Sales Managers.\n, • Coach and support the team in identifying, opening and developing new customer accounts.\n, • Manage your own portfolio of strategic national and key accounts.\n, • Develop and implement sales strategies to increase turnover and market share.\n, • Work alongside upper management to identify new business opportunities and commercial initiatives.\n, • Monitor sales performance, set objectives and ensure targets are achieved.\n, • Build strong relationships with customers across the UK and represent the business professionally at all times.\n, • Travel nationally as required to support both customers and your sales team.\n\n The Ideal Candidate \n\n • Proven experience in a senior B2B field sales or sales management role.\n, • A demonstrable track record of growing sales and delivering profitable business.\n, • Strong leadership skills with the ability to motivate and develop a high-performing sales team.\n, • An instinctive salesperson with outstanding closing ability.\n, • Commercially aware, ambitious and highly self-motivated.\n, • Excellent communication and relationship-building skills.\n, • Tile industry experience would be advantageous but is not essential.\n\n What We Offer \n\n • Competitive basic salary.\n, • Excellent commission structure and performance bonus.\n, • Company vehicle.\n, • Full expenses package.\n, • Pension and additional benefits commensurate with the role.\n, • The opportunity to play a pivotal role in the growth of an ambitious business backed by one of the UK's leading tile distribution groups.\n\n We are looking for an individual who can make this role a great success and, in turn, build an outstanding career with us. We firmly believe that those who help grow our business should share in that success. \n If you believe you have the experience, leadership and sales ability to take this opportunity to the next level, we would welcome your application. \n Please send your CV together with a covering letter (confidentially assured) to: \n Simon Miller (Managing Director) \n Distribution Supplies Limited \n 30–36 Ivatt Way \n Westwood Industrial Estate \n Peterborough \n Cambridgeshire \n PE3 7PN

An excellent opportunity has arisen for an experienced Product Manager within a market leading independent commercial finance lender in the UK. \n To lead the identification, development, and scaling of innovative SME funding solutions adjacent products that drive strategic growth, market differentiation, and customer value across international markets. \n The Product Manager will be responsible for launching and scaling new funding products, with a particular focus on regulatory compliance, treasury funding enablement, and partnership development. This role requires a visionary leader with deep expertise in B2B financial services, capable of building solutions internally or leveraging an extensive network to partner with external technical or funding providers. \n Key Responsibilities and accountabilities \n Strategic Product Leadership: \n Identify market gaps & emerging trends, leveraging industry insights to shape product direction. \n Define and execute the product development backlog & pipeline, aligning with organisational priorities and market opportunities. \n Lead cross-functional teams through the full product lifecycle, from ideation to launch and scale. \n B2B Funding Solution Development: \n Assess and select the optimal approach for delivering funding solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. \n Oversee the design, validation, and implementation of funding products, ensuring regulatory compliance and treasury funding enablement. \n Develop robust business cases, financial models and risk assessments to support proposals. \n Regulatory & Treasury Enablement: \n Ensure all funding solutions meet relevant regulatory requirements across jurisdictions. \n Lead the enablement of treasury funding structures, including capital sourcing, liquidity management, and risk mitigation. \n Collaborate with legal, compliance, and treasury teams to navigate complex regulatory landscapes. \n Adjacent Product Development: \n Assess and select the optimal approach for delivering adjacent product solutions, whether through internal build (requiring technology, funding, and operational expertise) or strategic partnerships with external providers. \n Oversee the design, validation, and implementation of adjacent products, ensuring regulatory compliance and treasury funding enablement. \n Develop robust business cases, financial models, and risk assessments to support product proposals. \n Partnership & Network Development: \n Leverage an established network of industry contacts to identify and engage potential technology and funding partners. \n Negotiate and structure strategic partnerships to accelerate product delivery and market penetration. \n Maintain strong relationships with banks, funders, fintechs, and other key stakeholders. \n Go-to-Market & Scaling: \n Drive go-to-market planning and execution, ensuring readiness for launch and rapid scaling. \n Establish success metrics and feedback loops to monitor product performance and adoption. \n Champion continuous improvement, iterating on product design and delivery based on market feedback. \n Experience & Requirements \n Extensive experience (typically 8+ years) in product management roles within B2B financial services, commercial lending, or fintech. \n Demonstrable track record of launching and scaling funding solutions, including regulatory and treasury funding enablement. \n Deep understanding of regulatory frameworks, compliance requirements, and treasury operations in multiple markets. \n Proven ability to build and lead cross-functional teams (tech, operations, finance and risk). \n Strong commercial acumen, with expertise in financial modelling, business case development, and ROI analysis. \n Established network of industry contacts, with experience in structuring and managing strategic partnerships. \n Exceptional communication, negotiation and influencing skills at the senior stakeholder level. \n Behaviours – Success Measures: \n\n • Successful launch and scaling of B2B funding solutions in target markets.\n, • Regulatory and treasury enablement achieved for all new products.\n, • Strategic partnerships established and leveraged for product delivery.\n, • Positive ROI and performance against business case projections.\n, • Stakeholder satisfaction and cross-functional collaboration effectiveness.\n, • Speed and quality of product validation, launch, and scaling cycles\n\n

National Sales Manager | Medical Devices | UK Lead. Coach. Develop. Deliver. Are you an experienced medical sales leader who enjoys getting the very best out of people? Do you believe sustainable sales success comes from exceptional coaching, structured processes and leading from the front rather than simply chasing numbers? We're partnering with a highly respected UK medical device manufacturer to appoint a National Sales Manager to lead an established, successful commercial team within the medical consumables sector. Base salary £60-70k NEG with commission, car and package. This is an outstanding opportunity for a hands-on leader who thrives on developing talent, building high-performing teams and creating a culture of accountability, collaboration and continuous improvement. The Opportunity Reporting into the senior leadership team, you'll take responsibility for a national sales team of three Territory Managers, overseeing a business generating approximately £6 million in annual revenue. This is not a role where you'll simply analyse reports from behind a desk. You'll spend significant time in the field coaching, mentoring and developing your team, helping them maximise opportunities, improve their sales effectiveness and ultimately achieve outstanding results. The organisation has a highly structured approach to sales management, with clear processes, planning and performance frameworks. You'll be expected to embrace this philosophy, using data, coaching and disciplined sales execution to drive consistent growth. Key Responsibilities Lead, motivate and develop a national field sales team. Coach and mentor individuals through regular field visits and joint customer meetings. Drive performance through structured sales processes and effective territory planning. Support key customer relationships across NHS and healthcare accounts. Deliver the regional sales strategy and achieve revenue growth objectives. Identify opportunities to improve sales effectiveness, pipeline management and customer engagement. Foster a high-performance culture built on accountability, collaboration and continuous improvement. About You You'll already have experience managing medical device sales professionals and be passionate about helping others succeed. We're looking for someone who combines commercial credibility with genuine leadership capability. You'll ideally have: A minimum of 2 years' people management experience within medical device or healthcare sales. Strong experience selling medical consumables, single-use devices or closely related healthcare products is ideal – procurement experience is mandatory. A proven track record of coaching and developing successful sales teams. Experience selling into NHS Acute Trusts and healthcare procurement environments. Excellent planning, forecasting and territory management skills. A structured, process-driven approach to sales leadership. The ability to inspire, challenge and support people to consistently exceed expectations. What's on Offer Excellent basic salary. Performance-related bonus. Company car or car allowance. Comprehensive benefits package. Genuine autonomy within a well-established and respected organisation. The opportunity to shape, develop and grow a successful national sales team. If you're an ambitious medical sales leader who believes that exceptional coaching, disciplined sales management and developing people are the foundations of long-term success, we'd love to hear from you

Operational Account Manager\n Location: BirminghamSalary: £35,000 - £42,000 per annumJob Type: Full-Time | Permanent Lead Operational Excellence\n Are you an experienced Operations or Account Manager who thrives on delivering exceptional service, building strong client relationships and driving operational performance? \n We're looking for an Operational Account Manager to oversee the day-to-day delivery of dedicated client contracts, ensuring high service standards, operational efficiency and commercial success. The Role\n You'll manage a portfolio of key accounts, ensuring contractual obligations, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently achieved. Working closely with clients and internal teams, you'll identify opportunities to improve service delivery, enhance operational performance and drive continuous improvement. \n You'll also lead and develop your team, using data and performance insight to deliver excellent customer outcomes and support business growth. Key Responsibilities\n\n • Manage the operational delivery of dedicated client contracts.\n, • Build and maintain strong relationships with key client stakeholders.\n, • Monitor operational KPIs and implement improvements to performance and efficiency.\n, • Ensure contractual SLAs and KPIs are consistently achieved.\n, • Lead client review meetings and resolve operational issues and escalations.\n, • Analyse operational data to identify trends and improvement opportunities.\n, • Produce performance reports for clients and senior management.\n, • Lead, coach and develop operational teams to maximise performance.\n, • Work collaboratively with internal departments to improve service delivery.\n, • Ensure compliance with company policies and relevant legislation.\nWhat We're Looking ForEssential Experience\n\n, • 5+ years' experience in Operational or Account Management.\n, • 2+ years' experience leading or managing teams.\n, • Experience within vehicle rental, fleet management, mobility or a similar industry.\n, • Strong client relationship and stakeholder management skills.\n, • Experience managing performance against SLAs and KPIs.\n, • Excellent analytical, organisational and problem-solving abilities.\n, • Strong commercial awareness and leadership skills.\n, • Full UK Driving Licence.\n, • Educated to A-Level, Degree level or equivalent experience.\nDesirable\n\n, • Project Management qualification.\n, • Lean Six Sigma qualification.\n, • Experience implementing digital service or operational improvement solutions.\nWhat's on Offer?\n\n, • Salary of £35,000 - £42,000 per annum\n, • Permanent, full-time role based in Birmingham.\n, • Opportunity to manage key client accounts and influence operational performance.\n, • Supportive working environment with genuine career development opportunities.\n, • The chance to drive continuous improvement and make a real impact.\nApply Now

Job Type: Permanent/Fixed-Term Contract \n Location: Halesowen, Birmingham \n Hours: 40 hours per week \n Competitive Salary & Benefits \n At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do. \n We are entering an exciting period of growth and our 1300 people, doing things the “Hayley Way” along with industry leading customer service are central to our success. \n About the HR Manager \n As the HR Manager, you’ll join a growing team and play a central role in delivering an exceptional people experience. This is a high-impact position responsible for driving operational excellence, maintaining legislative compliance, and enabling a high-performance culture across the organisation. \n Reporting to the UK HR Director, you will lead key HR activities, oversee HR operations, and act as the go-to expert on HR processes, systems, and employment legislation. You will also have a small number of direct reports, with the opportunity to shape and influence our expanding HR function. \n What You’ll Need to Succeed \n\n • Ideally qualified to CIPD Level 5 or equivalent working experience.\n, • Proven HR management experience with strong complex ER case management skills.\n, • Ability to work confidently in a fast-paced environment and navigate ambiguity.\n, • Strong relationship-builder with a proactive, people-first mindset.\n, • Hands-on approach with the ability to roll up your sleeves and deliver.\n, • A collaborative team player who enjoys working across a growing HR function.\n\n Working hours: \n Office Based 5 days per week - no remote working available. \n Monday to Friday, working 40 hours per week. \n What we offer you: \n\n • Highly competitive salary\n, • Non contractual bonus scheme\n, • 25 days annual leave (plus 8 bank holidays) \n, • In-house training. \n, • Company pension.\n, • Fun and inclusive working environment.\n, • Gift voucher incentives and opportunities to win quarterly recognition awards.\n, • Wellness initiatives, including Bike2Work and healthcare scheme.\n, • Free Life Assurance cover (x2 salary).\n, • Uniform and PPE provided if required.\n, • Excellent opportunities and career prospects are available.\n\n Key Responsibilities \n Performance & Culture \n\n • Lead performance management processes and act as subject matter expert for managers and employees.\n, • Manage the implementation and ongoing optimisation of the company’s new performance management system.\n, • Partner with managers to embed a culture of continuous feedback and high performance.\n\n HR Operations & Compliance \n\n • Oversee day-to-day HR operations and lead HR projects to improve efficiency and service quality.\n, • Ensure HR practices and company procedures comply fully with UK employment legislation.\n, • Design and deliver engaging employment law training for managers.\n, • Conduct regular reviews of HR policies to ensure alignment with best practice and legal updates.\n, • Lead HR audits and address compliance notifications with timely and effective action.\n, • Ownership of the Right to Work and Visa Sponsorship/Applications process.\n, • Support 4 company payrolls\n\n Employee Relations & People Support \n\n • Manage disciplinary, capability, and grievance cases, ensuring fair, consistent, and compliant outcomes.\n, • Act as mediator to support managers and employees in resolving conflict and fostering positive working relationships.\n, • Provide expert HR advice across the business, supporting decision-making and best practice.\n\n Data, Systems & Insights \n\n • Monitor key HR metrics (attendance, absence, performance trends) and recommend proactive solutions.\n, • Develop HR reports, dashboards and data insights to support senior leadership.\n, • Serve as HRIS Lead, ensuring data accuracy and continuous improvement of digital HR services.\n\n What to expect from our recruitment process: \n\n • Initial screening\n, • Microsoft Teams interview with our Talent Acquisition Partner\n, • Face to face interview either in-person or Microsoft Teams\n, • Decision outcome\n\n We’ll close this role on 26th July, but may do so earlier if we receive strong interest so don’t miss out. \n A final note... \n Not sure you tick every box? Please don’t let that stop you from applying. \n Need any reasonable adjustments? Just give our talent acquisition team a shout. \n Any questions on your mind? Please reach out to us at

D365 Account Manager - Microsoft Partner - remote up to £45,000A Microsoft Partner who I am partnering with are looking for a D365 Account Manager to join their growing consultancy. They are looking for someone who has experience managing customer relationships within the Microsoft Dynamics 365 ecosystem and if confident working with clients to understand their needs, support ongoing success, and identify opportunities for future growth. The client is an established Microsoft D365 Business Central Consultancy with a strong reputation for delivering high quality ERP solutions, implementations and ongoing support services. They work closely with organisations to help them maximise the value of their D365 investment, combing strong technical capability with a customer first approach. This is an exciting opportunity for someone who enjoys building long-term client relationships and wants to play a key role in helping customers achieve success with D365 solutions.Responsibilities; \n\n • Manage and develop strong relationships with a portfolio of D365 customers.\n, • Act as the main point of contact for clients, ensuring high levels of customer satisfaction.\n, • Identify opportunities across D365 solutions, upgrades, enhancements, and support services within Business Central\n, • Understand customer goals, challenges, and business requirements to identify opportunities for improvement.\n, • Work closely with internal consultants and delivery teams to ensure successful customer outcomes.\n, • Support customer renewals, account growth, and identifying additional services or solutions.\n, • Maintain accurate account plans, customer records and opportunity pipelines.\n, • Help customers maximise the value they receive from their D365 investment.\n\n Experience required; \n\n • Experience managing customer accounts within a D365, ERP, CRM or technology consultancy environment.\n, • Strong understanding of customer relationship management and account development.\n, • Proven ability to build trusted relationships with clients and senior stakeholders.\n, • Commercial awareness with the ability to identify opportunities and support account growth.\n, • Strong communication, organisation, and stakeholder management skills.\n\n Package and Benefits; \n\n • Salary between £40,000-£45,000 DOE\n, • Fully remote working\n, • Pension scheme\n, • Professional development and training opportunities\n, • Long-term career progression\n, • Company events and team activities\n, • Opportunity to work with a leading Microsoft Dynamics 365 consultancy\n\n Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment. \n \n

We are a well established business with a strong history stretching back over 150 years in many industrial sectors. Our business is industrial fasteners and fixing systems. We need a proactive, autonomous Senior Business Development Manager, ideally based in the Midlands or North of the UK to help us continue our aggressive growth plans! BASIC SALARY: £70,000 - £90,000 BENEFITS:· Bonus / Commission · Pension 12% employer contribution · 25 days holiday + stats LOCATION: Field based, occasional visits to our head office in Lincolnshire COMMUTABLE LOCATIONS: Birmingham, Manchester, Nottingham, Sheffield, Leicester, Stoke-on-Trent, Leeds, or anywhere in between JOB DESCRIPTION: Business Development Manager - Fasteners, Industrial As one of our Senior Business Development Managers your key responsibility is to grow our business in your territory. Reporting directly to the Sales Director (also based in the UK), you will form a crucial part of our sales team. This is a new business focussed role so you will thrive on chasing the sale and then moving to the next opportunity. Your drive will be moving onto the next prospect. As well as this you will also: · Ensure we effectively market map our target customers and industries and maintain CRM system information, so we know our metrics in terms of success · Contribute towards the sales strategy for the business in your territory · Oversee and manage all new business opportunities · Develop and grow existing and new customer accounts · Stay updated on industry trends and competitor activities, sales performance & market shifts etc. REQUIREMENTS: Business Development Manager - Fasteners, Industrial This is an opportunity to join an established business in an exciting period of growth and diversification, we are well known in our more prominent sectors but we are keen to grown in other industries so we are open to strong sales professionals from various industries including, Consumer Electronics, Medical, Pharmaceutical, Garden, Renewable Energy, Automotive, Aerospace, Home appliances etc. Whatever your background, you are ready to join an international business with big growth ambitions. Ideally you will have: · A technical or business qualification or equivalent experience in a relatable field · Prolonged experience of managing your own diary and prospecting defined markets with little or no supervision · The drive and desire to always be looking for the next sale, this role really will suit someone who is always looking for the next deal · Experience of generating your own business on a large scale, we are looking to grow so we need people with experience of multi million £ deals · A clear understanding of the metrics around success · A natural ability to manage customer accounts and maximize each relationship It would be ideal if you have worked in an industrial environment and if you have a technical sales background where the sale is solution based this would also be highly beneficial. Ultimately the right person with the right attitude and drive is the most important thing. THE COMPANY: We are a well-established global fastener business, currently embarking on a period of rapid growth we are one of the leading players in our field working with some of the most recognisable brands in the world. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Area Sales Manager, Business Development Manager, Territory Sales Manager, Technical Sales Manager, Sales Manager, Aerospace, Industrial Consumables, Industrial Sales, Automotive, Garden, Renewable Energy, White Goods, Consumer electronics, Medical Equipment, Fasteners, Adhesives, Manufacturing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18545, Wallace Hind Selection

Job Title: Digital Project Manager \n Location: Birmingham \n Salary: £34,000 - £42,500 per annum \n Position: Permanent, Full-Time \n About The Company: \n The Company is a long-established web and app development agency based in the Jewellery Quarter, specialising in AI integration, SaaS products, apps and portals. \n We build high-quality web and mobile solutions for a wide range of clients, from innovative start-ups to established enterprises. We embrace modern technologies, and have frontier adoption of AI. We take pride in a team culture that values high control, continuous learning, and delivering work we can stand behind. \n All roles are 'hybrid', meaning we expect our teams to be able to come into the office in the Jewellery Quarter in Birmingham while working effectively from home. \n Job Role: \n You will own delivery from discovery and planning through to handover, managing mid to high-tier projects with light oversight: scope, timeline, budget, quality, risk, dependencies, customer communication, and delivery outcomes. You will keep projects under control, surface risks early, escalate with options and context, and maintain forward motion. \n You will work confidently across both Agile and waterfall delivery, with strong stakeholder management, commercial awareness, attention to detail, and clear, decision-ready communication. You will be confident with stakeholders at all levels, including senior or assertive ones, while staying calm, constructive, and outcome-focused. \n You will translate business objectives into clear requirements, priorities, specifications, tickets, and delivery plans, working across customers, internal teams, and external suppliers to manage expectations, resolve issues, influence decisions, and guide delivery towards the right outcome. \n Deliverables and Responsibilities: \n\n • Deliver end-to-end project management across both Agile and waterfall, owning scope, timeline, budget, quality, risk, dependencies, and outcomes\n, • Lead discovery and planning, turning business objectives into clear requirements, priorities, specifications, tickets, and delivery plans\n, • Own client success by managing expectations, setting boundaries, resolving issues early, and guiding customers towards the right outcome\n, • Maintain project control with a live RAID view of risks, issues, assumptions, dependencies, and decisions, escalating early with options and a recommendation\n, • Protect scope, budget, margin, and commercial value through disciplined change control\n, • Communicate clearly across meetings, email, phone, video, and in person, and produce decision-ready reporting for customers and internal stakeholders covering status, risks, budget, and next actions\n, • Coordinate internal teams and external suppliers, keeping responsibilities, dependencies, handovers, and outputs well defined\n, • Oversee quality and acceptance, including UAT coordination, ensuring work meets agreed specifications, designs, and end-user needs\n, • Manage support workflow where required, handling client requests and issues clearly and promptly\n, • Drive continuous improvement by spotting recurring issues and improving documentation, reporting, templates, and ways of working\n\n About you: \n Skills: \n\n • Ability to run mid to high-tier, complex IT projects independently with light oversight, across both Agile and waterfall\n, • Strong stakeholder management across different business levels and stakeholder styles\n, • Clear, executive-ready communication of status, risks, decisions, options, and next steps\n, • Ability to influence decisions and maintain forward motion without direct authority\n, • Strong listening and requirements gathering, turning business objectives into clear specifications, tickets, and delivery plans\n, • Excellent attention to detail, spotting risks, dependencies, knock-on effects, and wider impacts\n, • Sound problem-solving, risk management, escalation judgement, and practical mitigation\n, • Commercial awareness: scope protection, budget tracking, change control, and margin impact\n, • Ability to manage trade-offs across customer needs, budget, timeline, quality, scope, and internal capacity\n, • Competence with project management tools, spreadsheets, documents, and AI-enabled productivity methods\n, • Ability to work under pressure, manage competing priorities, and hold quality, control, and clear communication\n, • Willingness to learn quickly, use resources well, and seek support appropriately\n\n Additional Information: \n We value a diverse workforce and believe that people from different backgrounds can bring fresh ideas, thinking and approaches to the way we work. We welcome everyone from everywhere to come and join our team. \n Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. \n The job title and salary offered will be dependent on the candidate's experience and demonstrated capability. \n Please click APPLY to submit your CV and Cover Letter for this role. \n Candidates with experience of the following may also be suitable to apply for this role; Project Admin, Project Manager, Senior project manager, Project administrator, Technology project manager, scrum project manager, scrum master, Agile Practitioner, SCRUM Practitioner, Scrum manager, Agile Manager, Digital admin, UX project manager, UI project manager, web project manager, AWS project manager, tech project manager, General admin assistant, lead assistant, lead enquiries assistant, app project administrator, app project assistant, project manager, project management, web project administrator, web project assistant, account manager, digital account manager, project support analyst, assistant project manager, junior project assistant.

An established, growing organisation based in Birmingham City Centre is looking to strengthen its Finance function with the appointment of an experienced and proactive Credit Manager. This is an outstanding opportunity for an ambitious credit professional to join a successful and continually growing business where you will take full ownership of the credit control function and play a key role in driving cash flow, reducing aged debt, and supporting the wider financial performance of the organisation. \n Working as part of a collaborative and supportive finance team, you will be responsible for overseeing the end-to-end credit control operation, ensuring outstanding debt is collected efficiently while maintaining exceptional customer relationships. Managing a high-volume and often complex ledger, you will lead by example by implementing best practice processes, monitoring team performance, setting and reviewing KPIs, and ensuring credit policies are consistently adhered to. You will work closely with stakeholders to resolve account queries, minimise financial risk, and identify opportunities to improve existing procedures. This is a hands-on leadership role that combines strategic oversight with day-to-day operational involvement, making it ideal for someone who enjoys leading from the front and making a genuine impact within the business. \n Skills and Experience Required \n\n • Previous experience working as a Credit Manager, Senior Credit Controller, Accounts Receivable Manager, ideally gained within a fast-paced, high-volume environment.\n, • A proven track record of managing customer accounts, reducing aged debt, improving cash flow performance, and consistently achieving collection targets and departmental KPIs.\n, • Previous experience supervising, mentoring, or managing a credit control team.\n, • Excellent communication and stakeholder management skills, with the confidence to build lasting relationships with internal and external stakeholders.\n, • A proactive and solutions-focused approach, with the ability to identify issues before they arise, implement improvements, and contribute positively to the continued success of the finance department.\n\n What You Will Receive \n\n • The opportunity to join a well-established and secure organisation that genuinely values its employees and offers excellent long-term career stability.\n, • A competitive salary and comprehensive benefits package, including a generous holiday allowance, company pension scheme, employee discounts, and a range of additional lifestyle benefits.\n, • The opportunity to work for a growing organisation that embraces continuous improvement and encourages employees to contribute new ideas and drive positive change.\n, • The chance to take ownership of a key finance function, allowing you to make a visible impact on business performance while developing your own leadership experience.\n\n Summary \n If you are an experienced Credit Manager or an ambitious Senior Credit Controller looking to take the next step in your career, this is an excellent opportunity to join a successful and growing organisation where you can make a real difference, then this is for you! Apply Now!

Business UnitVBU - TrakM8Job DescriptionJob PurposeThe Sales Director is a senior commercial leadership role responsible for driving new customer acquisition across the fleet telematics market. Leading a team of Business Development Managers (BDMs), this role is wholly focused on winning net new logo business — identifying, engaging and securing high-value fleet operators that align to Trakm8’s core customer profile of 500+ vehicles and £80k+ annual recurring revenue.Reporting directly to the Chief Executive Officer, the Head of Sales will own the new business pipeline from end to end: from market targeting and campaign alignment through to commercial negotiation and contract close. This is a high-impact, high-visibility role with direct accountability for the delivery of new customer revenue in line with Trakm8’s One Page Strategy Plan and annual growth targets.The successful candidate will bring proven new logo sales leadership experience in the fleet, telematics or adjacent technology markets, combining a hunter mindset with the capability to build, coach and elevate a high-performing sales team. They will also assume the overall sales leadership responsibilities currently being carried by the Chief Executive, enabling the business to operate with a dedicated, focused sales function for the first time.Key Responsibilities:New Logo AcquisitionOwn and deliver Trakm8’s new customer acquisition targets, including £240k+ ARR from new Key Accounts in 2026.Define and execute a targeted new business strategy focused on fleet operators with 500+ vehicles.Drive the team to convert qualified pipeline into contracted revenue, maintaining accountability for win rates and deal velocity.Lead senior commercial negotiations for high-value new business deals.Pipeline DevelopmentBuild and maintain a rolling new business pipeline — Q2 2026 target of +£1.5M in qualified pipeline added.Ensure disciplined CRM use for all pipeline management, forecasting and opportunity tracking.Provide accurate monthly and quarterly revenue forecasts to the CEO, with early escalation of risk.Collaborate with Marketing to align demand generation activity and lead conversion.Commercial & Strategic EngagementLead senior commercial negotiations for high-value new business dealsEngage at C-level with target prospects to build relationships and drive deal progressionRepresent Trakm8 at industry events and networks to generate leads and build profileSales Leadership & Team DevelopmentLead, manage and develop a team of BDMs, setting clear KPIs, targets and individual development plans.Establish a high-performance sales culture built on accountability, coaching and continuous improvement.Attract, retain and develop top sales talent; build capability and succession within the team.Act as a role model for Trakm8’s commercial values in every customer interaction and team conversation.Provide regular one-to-one coaching and pipeline reviews to support BDM performance and development.Market Intelligence & Go-to-MarketGather competitive insight and market intelligence to sharpen Trakm8’s positioning.Work with Product and Marketing to develop compelling propositions for Optimisation, ADAS and AI solutions.Feed prospect and market insights back into the business to influence the product roadmap and go-to-market strategy.Stay current on trends in fleet technology, ADAS, AI and EV fleets to position Trakm8 effectively.Cross-Functional CollaborationPartner with Customer Success and Account Management to ensure seamless new account handover post-signature.Work with Professional Services to ensure new business commitments are scoped and deliverable.Skills / Experience / Competency Required:Significant B2B sales leadership experience, with at least 3–5 years in a player-manager or head of sales capacity.Proven track record of consistently achieving and exceeding new business revenue targets.Demonstrated ability to build and lead high-performing new business sales teams.Experience of selling complex, high-value solutions (£80k+ ARR) to enterprise or large commercial customers.Ability to develop and convert complex sales opportunities using a consultative approach.Strong pipeline management and CRM discipline; data-driven approach to forecasting and opportunity prioritisation.Excellent communication, questioning and stakeholder-management skills; confident and credible at C-level.Comfortable working in a scaling business environment where process and structure may be evolving.Comfortable working fully remotely and managing a remote team with a high degree of autonomy.Full UK driving licence (role requires travel to customer sites and industry events).Desirable Skills:Experience within fleet, telematics, mobility technology or adjacent SaaS/technology markets.Degree-level education in Business, Sales, Marketing or a related discipline, or equivalent professional experience.Professional sales training (e.g. SPIN Selling, Challenger, MEDDIC, Consultative Selling).Experience with optimisation platforms, route planning solutions, or camera/ADAS technologies.Background in key account-style selling or enterprise consultative sales.Personal Attributes:A natural hunter leader — personally comfortable opening doors at senior levels and coaching others to do the same.Strategic thinker who can translate business strategy into sales execution and operate at both strategic and operational levels.Proactive, resilient and comfortable working in a target-driven, fast-paced environment.Curious and innovative, with a continuous improvement mindset.Strong planning, organisational and prioritisation skills; able to manage competing demands across team leadership and personal commercial activity.High integrity and a commitment to delivering excellent customer outcomes; leads with honesty in every commercial interaction.Energetic and motivating — able to inspire and sustain a high-performance culture within the team.Self-motivated, driven and capable of working independently within a remote environment.Our Values:We’re a close-knit team who care about each other, our customers and making a positive impact, our values drive who we are and the decisions we make:Caring & Committed – We show up for each other and deliver with dedicationMake a Difference – We create impact that mattersRelentless – We push forward until we succeedDo the Right Thing – We choose integrity every timeJoy of the Journey – We enjoy the ride and celebrate along the wayHealth & SafetyAs a Trakm8 Group employee, you have the following H&S responsibilities:To comply with the Group H&S policy and procedures;To take care of your own health and safety and that of people who may be affected by what you do (or what you do not do);To co-operate with others on health and safety;To not interfere with, or misuse, anything provided for your health, safety or welfare;To wear/use the correct Protective Equipment at all times;To follow the training you have received at all times.Information Security:As a Trakm8 Group employee, you have the following Information Security responsibilities:To follow the Group Information Security policies at all times;To ensure that passwords under your responsibility are kept confidential;To keep Group or Company information secure and confidential at all times;To inform your manager immediately if you detect, suspect or witness an incident that may be a breach of securityThis role requires screening in the below areas:ReferencesThe above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job descriptions are subject to possible modifications in line with the needs of the business. #J-18808-Ljbffr

Our long-standing client, a highly respected technology services and solutions MSP delivering innovative support to some of the UK's biggest brands.As their business continues to grow, they are looking to appoint an ambitious Senior Business Development Manager to help drive the next phase of their success.This is an exciting opportunity for a commercially driven sales professional who enjoys opening doors, developing strategic partnerships and delivering tailored technology solutions that genuinely add value to customers.The role will beThe Role:Working as part of a successful commercial team, you'll take ownership of the full sales lifecycle, from identifying new opportunities through to negotiating and closing high-value contracts. You'll be responsible for developing new business across the retail and hospitality sectors, building long-term relationships with senior decision-makers and positioning a broad portfolio of managed services, infrastructure solutions and digital transformation services.This is a consultative sales role where you'll become a trusted adviser to your customers, understanding their challenges and delivering solutions that support their long-term business goals.Key Responsibilities:Identify and win new business opportunities across the UK and Ireland.Build, develop and maintain a strong pipeline of qualified opportunities.Manage the complete sales process from prospecting through to contract negotiation and closure.Develop relationships with senior stakeholders including CIOs, IT Directors, Operations Leaders and Procurement teams.Deliver consultative, value-led technology solutions tailored to customer needs.Work closely with internal technical, delivery and marketing teams to ensure an exceptional customer experience.Grow recurring revenue through managed service agreements and long-term partnerships.Maintain accurate CRM records, forecasts and sales reporting.About You:We're looking for someone who is commercially focused, self-motivated and thrives on developing new business opportunities. You'll enjoy building relationships, solving customer challenges and achieving ambitious sales targets.You'll ideally have:A strong track record in business development within IT services, managed services or technology solutions.Experience selling into retail, hospitality or other multi-site organisations.A proven history of winning new business and exceeding sales targets.Experience managing complex B2B sales cycles and enterprise-level opportunities.Excellent communication, presentation and negotiation skills.The confidence to engage with senior decision-makers and C-level stakeholders.Experience using CRM systems such as Salesforce or HubSpot.What's on Offer?Competitive salary: 60-80k (depending on experience).Healthcare provided through BUPA23 days holiday per annum plus bank holidays.Car allowance and business travel expenses.Company pension.Group Income Protection.Life assurance.Genuine opportunities for career progression within a growing organisation.Interested?If you're an experienced Business Development Manager looking to join an ambitious organisation where your success will be recognised and rewarded, we'd love to hear from you - please apply today!TPBN1_UKTJ

Customer Relationship Manager / Liaison Officer (204dm) – Birmingham - £65000 DOE Candidates who already hold active MOD DV clearance are highly encouraged to apply DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. Our client is an established and growing defence technology company delivering critical capabilities to UK Defence customers. Due to continued growth and long-term programme success, they are seeking a Customer Relationship Manager / Liaison Officer to act as the key interface between the business and its end users. This is an excellent opportunity for an individual with a strong Defence background who enjoys building trusted relationships, solving problems, and working closely with customers to ensure successful delivery while identifying future opportunities. The Role •Working closely with senior stakeholders, you'll become the trusted point of contact for key Defence customers, ensuring effective communication between the customer, internal delivery teams, and external partners. •You'll play a vital role in maintaining customer satisfaction, resolving issues, and supporting the ongoing development of services across long-term programmes. Key Responsibilities •Build and maintain strong, long-term relationships with key Defence customers. •Act as the primary point of contact for customer enquiries and escalations, ensuring issues are resolved efficiently. •Build trusted relationships with stakeholders at all levels. •Coordinate communication between customers, internal teams and subcontractors. •Support operational delivery by identifying and resolving issues before they impact the customer. •Work collaboratively across multiple teams to improve customer experience and service delivery. •Identify opportunities to expand existing services and support future business growth. •Represent the business professionally when engaging with customers and industry partners. About You •Our client is looking for someone who is personable, commercially aware and confident engaging with senior Defence stakeholders. You'll ideally have: •Previous experience managing customer or stakeholder relationships within Defence or Government. •An IT or Networking background with the ability to understand technical discussions. •Excellent communication and interpersonal skills. •Strong commercial awareness and customer-focused approach. •Experience coordinating multiple stakeholders and resolving issues. •The confidence to influence and build credibility with senior decision makers. •Existing knowledge of Defence customer processes and environments. •DV cleared. and eligible for STRAP clearance (essential). Location •West Midlands based. •Regular travel to customer and company locations across Tewkesbury, Bristol, London and the South Coast. Benefits •Flexible working culture and flexible working hours. •25 days annual leave plus the option to purchase additional leave. •10% employer pension contribution. •Health Cash Plan for employees and eligible family members. •Benefits platform including Cycle to Work, technology purchase schemes and retail discounts. •Ongoing training and professional development. •Two annual bonus opportunities (subject to company performance). •Enhanced maternity, paternity and adoption leave. •Recruitment referral bonus. •Reservist leave. •Modern office facilities with complimentary refreshments. •Smart casual "Dress for Your Day" policy. •Free parking or parking reimbursement. •Company social events and annual training days. Ideal Backgrounds This position would particularly suit candidates from: •Defence Relationship Management •Customer Success •Account Management •Service Delivery •Defence Digital •DE&S •Royal Signals •Royal Navy CIS •RAF CIS Candidates with experience working alongside MOD customers, defence suppliers or within secure government environments will be particularly well suited to this opportunity. Candidates with active DV clearance are highly encouraged to apply. If you are interested in applying, please send a copy of your CV to Dan Martin at Ex-Mil Recruitment Ltd

External Field Sales position + work from home - high value projects, consultative solution selling process Business to Business. Industry leading advanced sales training given on product, presentation skills and selling techniques. £32k - £35k base salary / £50k-£60k Yrs 1 - Yrs 2 realistic OTE with top established performers earning £60k-£100k+. Company car, private health, dental and pension. Company - +£100M Global Multinational Corporate with a high performing national field sales team of Area Sales Managers. Location - West Midlands - Birmingham / Black Country - Dudley / Sandwell / Wolverhampton / Walsall Industry - Technology, Product Sales, B2B, Field Sales, Projects, Tenders, Capital Equipment Benefits - Industry leading intensive training not only on high tech products but high value consultative sales and presentation skills. Fast track management program after 2 years (base salary increases to £40k). Team social incentives e.g. meeting up every month for out of work social teamworking events. Candidate - Approx min 1 to 8 years field sales experience selling a product B2B. New business focused, opens doors, builds rapport with clients quickly, outgoing, likeable, positive, determined, can work on your own but also in a team. Driving licence required. The Position A global multinational brand name with market leading innovative high quality premium product technology solutions seeks a new Area Sales Manager. You will receive a 3 month induction period of intensive product and corporate sales training to insure that you are able to effectively sell into business clients who are spending £100k’s per order. Your management and sales team colleagues will help support you to facilitate your sales success and once you are an established member of the team you will do the same for your work colleagues. Then you will be on the path to promotion whether working on larger key accounts or managing others after 2 years, based on your effort and teamworking abilities not just sales performance. A truly unique role for anyone looking for a long-term stable sales career with genuine clear lines of progression. The Package £32,000 to £35,000 Basic Salary Achievable / realistic £50,000-£60,000 OTE uncapped yr 1-yr 2 Established top performers earning £60,000-£100,000+ and above as uncapped Fast track management framework based on effort + base salary increase to £40k after 2 years when promoted to Senior level and then further steps e.g. - Regional Field Sales Manager - Key Account Manager - National Key Account Manager or Sales Manager. Company vehicle Private healthcare and dental with excellent company pension contribution Mobile Laptop Experience Required You must have a minimum of 1 - 8 years product sales experience, ideally selling using a consultative solution sales approach working closely with your clients in satisfying their needs and requirements and quite often identifying them or problem solving around their pain points. Ideally you will be outgoing, positive, a natural rapport builder that relishes meeting and engaging with new contacts and although capable of working on your own, are a great team worker, used to working with other stakeholders in your business to secure the sale but also mutually create growth across the business as a whole. You will have a record of establishing and maintaining long-term customer relationships. Above all, you are driven to be successful and invest your effort into establishing a progressive and rewarding sales career for yourself and those around you. The Company A global provider of advanced technology solutions, with a +£100M sales turnover and offices in most countries globally. They sell directly to end user businesses so they have a highly specialised field sales team of Area Sales Managers who are responsible for growing sales in a geographic area, both new business client acquisition and account management. This is a company that offers premium high quality products and solutions that have innovative unique selling points over the competition, giving the Area Sales Managers a true competitive advantage when selling to a potential client. Furthermore, their customer aftercare, backup service and support is the best in their industry, which is why they also have the highest retention and repeat orders of existing customers. Jamieson Clark currently has over 50 live roles to offer and specialise in sales recruitment. Current vacancies for Area Sales Managers, Regional Sales Managers, Sales Executives, Key Account Managers, Business Development Managers, Sales Managers, National Sales Managers, Sales Representatives, Area Sales Managers, selling within the engineering, automation, automotive, fleets, office equipment, IT, electronics, PPE, hardware, digital technology solutions, mobility, telemetry, tracking, tachograph, commercial vehicles, industrial vehicles, commercial vehicle fleets, automation, automotive, fleets, Warehouse Equipment, Counter-Balance, Forklifts, Order Pickers, Stackers, VNA Trucks, Pallet Trucks, Reach Trucks, AGV, Tow Trucks, Pallet Racking, Mezzanine Flooring, Loading Bay, Roller Shutter Doors, Rack Protection, Racking Systems, Racking Protection Barriers, Protection Barriers, Industrial Shelving, Automated Guided Vehicles, Storage Systems, Warehouse Storage Solutions, Battery Changing Systems, Automation, PPE, mobility, telemetry, tracking, tachograph, commercial vehicles, industrial vehicles, commercial vehicle fleets, commercial fleets, lorries, trailers, reversing camera, vehicle camera, vehicle cctv, vehicle AV, vehicle body builders, HGV camera system, truck camera, HGV camera, truck camera, HGV video, truck video, fleet vehicle, dvr system, loading bays, temporary buildings, temporary warehouses, temporary warehousing, digital video recording system, electrical and telecommunications industries. Send your CV to a consultant for advice on your next career move

Sales Manager (Engineering Services) West Midlands / Remote £60,000 - £70,000 + Car Allowance of £6,600 + Quarterly Bonus + OTE £80k and Up + 8% pension contribution + Work from Home / Client site + 35 hours a week + 25 days holiday + Wellbeing package + Outstanding Career Progression Are you from a Technical Sales or Engineering background with a thorough understanding of Pressure Vessels, PPSR and PED to take a step into an exciting new career that offers full training, a brilliant work-life balance, excellent pay and the best-in-class development and career progression? Would you like to work for a world-class organisation which operates in 51 countries globally, supporting a vast range of clients, where you can apply your skills and expertise across a diversity of sectors, adding direct value across multiple industries, whilst benefitting from the opportunity to come off the tools, in a multi-faceted role with a plethora of company benefits? On offer is the opportunity to be a senior BDM in a world-class organisation developing business in the industrial sector for inspection and assessment of pressure vessels and in-service aspects of engineering assets against agreed Codes, Standards, specifications and procedures, using experience and knowledge appropriate for routine solutions. You will be familiar with Pressure Vessels, PSSR and PED and will be responsible for… Responsibilities: Identify, target, and secure new logo clients for industrial inspection services, with a strong focus on project-based opportunities Develop and execute proactive business development strategies to penetrate new markets, sectors, and customer segments Own the full sales lifecycle from lead generation through qualification, bid submission, negotiation, and contract award Build senior-level relationships with engineering, procurement, quality, and asset integrity stakeholders within target organisations Lead the pursuit of inspection projects, including PED, ASME, Welding, Container, and PSSR-related scopes Drive early engagement on upcoming capital projects, shutdowns, maintenance programmes, and regulatory-driven inspectionsThe person: Proven success in winning new logo business and securing inspection-led projects in a B2B industrial environment Strong technical and commercial understanding of industrial inspection services, including PED, ASME, Welding, Container, or PSSR inspectionsIf you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Keywords: Business Development Manager, PSSR, Welding, Fabrication, ASME9, PED5500, Pressure Vessels, Engineer Assessor, Engineer Surveyor Reference: BBBH25295H We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Senior Operations Manager (QSR) £60,000 – £65,000 + Car Allowance Midlands / Travel to other sites Help Build One of the UK's Most Exciting Emerging QSR Brands Some operational roles are about maintaining standards - This isn't one of them. Must have experience in Quick Service Restaurants (QSR) Fast Food Food Delivery Branded Restaurant Groups High-Volume Casual Dining Multi-Site Hospitality Operations Foodservice & Grab-and-Go Concepts Ballantine Recruitment has been exclusively appointed to identify a Senior Operations Manager for a fast-growing, founder-led QSR business that is already making a significant impact within the UK market. Following an exceptional launch, opening sales are already exceeding expectations by more than 50%, with ambitious expansion plans firmly underway. This is a rare opportunity to join a business at exactly the right stage of its journey, working directly alongside the founders to help build the operational platform for future growth. If you're looking for a role where you can genuinely influence the direction of a business, this could be exactly what you've been waiting for. The Opportunity As Senior Operations Manager, you'll become a key member of the leadership team, working directly alongside the founders to support the continued growth and operational success of the business. This is a highly visible role with genuine influence, responsibility and long-term progression. You'll play a pivotal role in driving operational excellence, developing scalable systems, supporting future expansion and helping shape the next chapter of the business. Key Responsibilities Lead operational performance across multiple locations. Drive consistency in customer service, food quality and operational standards. Support, coach and develop Store Managers and operational teams. Take ownership of operational KPIs and site performance. Manage P&L performance and identify opportunities to improve profitability. Implement operational systems, processes and best practice. Ensure compliance across food safety, hygiene and company standards. Support future site openings and expansion projects. Work closely with the founders on operational strategy and long-term growth. Who We're Looking For We're looking to speak with ambitious operational leaders who have built their careers within structured, high-volume hospitality, QSR, foodservice or multi-site restaurant environments. You'll bring: Proven multi-site operational leadership experience. Strong commercial awareness with P&L responsibility. Experience leading high-performing operational teams. Excellent coaching and people development skills. Strong operational discipline and attention to detail. The ability to thrive within a fast-paced, growing business. A hands-on leadership style with the ambition to build something exceptional. Why Join This Business? This isn't simply another Operations Manager role. It's an opportunity to join an ambitious business at a pivotal stage of its growth journey. You'll benefit from: Working directly alongside the founders. Genuine influence over the future direction of the business. A fast-growing organisation with ambitious expansion plans. The opportunity to build scalable systems and operational excellence. Long-term leadership progression. A business already outperforming expectations. Package £60,000 – £65,000 Basic Salary + Car Allowance Leadership Development Opportunity Long-Term Career Progression *Midlands About Ballantine Recruitment Ballantine Recruitment is a specialist search and talent partner supporting ambitious businesses across the Food & Drink, Hospitality, Manufacturing, Engineering and Commercial sectors throughout the UK. We specialise in identifying and securing exceptional operational, leadership and executive talent through targeted search, market expertise and an extensive professional network. Apply If you're an experienced operational leader looking to become part of an ambitious growth story, we'd love to hear from you. For a confidential discussion regarding this opportunity, please contact: Ballantine Recruitment

Head of Operations – Tyre Wholesale Distribution Location: Birmingham (Head Office) Regular Travel Required: Bury St Edmunds and Falkirk Distribution Sites Reports To: Managing Director Direct Reports: Site Managers, Warehouse Managers, Transport Manager, Inventory & Operations Teams Role Overview Our client is a leading tyre wholesaler supplying independent retailers, fast-fit centres, fleet operators and trade customers across the UK. They are seeking an experienced and commercially focused Head of Operations to lead and optimise operations across their Birmingham headquarters and distribution centres in Bury St Edmunds and Falkirk. The successful candidate will be responsible for delivering operational excellence across warehousing, logistics, inventory management, customer fulfilment, health & safety, and workforce leadership. This role will drive efficiency, service performance and scalability whilst supporting the company's continued growth strategy. Key Responsibilities Operational Leadership Provide strategic and hands-on leadership across all operational functions, lead the day-to-day management of warehousing, inventory control, transport and distribution activities, develop and implement operational strategies that support business growth and profitability, standardise processes across all locations to ensure consistency and best practice, establish and monitor operational KPIs, driving continuous improvement initiatives. Logistics & Distribution Ensure efficient and cost-effective delivery operations across the UK, optimise route planning, fleet utilisation and third-party logistics partnerships, drive improvements in delivery performance, customer service levels and operating costs, identify opportunities to improve distribution networks and warehouse efficiency. Warehouse & Inventory Management Maintain optimum inventory levels across all sites, implement robust stock control procedures to minimise losses and discrepancies, ensure accurate forecasting, stock replenishment and inventory reporting, improve warehouse layout, productivity and space utilisation. Commercial Performance Work closely with the sales and purchasing teams to align operational capabilities with customer demand, support margin improvement through operational efficiencies and cost control, develop operational budgets and manage expenditure effectively, provide regular reporting and recommendations to the senior leadership team. Health, Safety & Compliance Champion a strong health and safety culture across all sites, ensure full compliance with statutory, industry and company regulations, lead risk assessments, audits and corrective action programmes, maintain operational standards that support customer and supplier requirements. People Leadership Lead, mentor and develop site management teams, drive a high-performance culture focused on accountability and continuous improvement, support recruitment, succession planning and employee development initiatives, promote effective communication and collaboration across all locations. Continuous Improvement Identify opportunities to improve systems, processes and technology, lead operational projects, site developments and change management initiatives, introduce lean working practices and performance improvement methodologies, utilise operational data and analytics to support decision-making. Key Skills & Experience Essential Proven experience in a senior operations leadership role within wholesale, distribution, logistics or supply chain environments, strong multi-site management experience, demonstrable success leading warehousing and distribution operations, excellent understanding of inventory management and stock control, strong commercial awareness with experience delivering operational efficiencies, experience of managing large teams through site management structures, excellent analytical, problem-solving and decision-making skills, strong stakeholder management and communication abilities, full UK driving licence and willingness to travel regularly. Desirable Experience within the tyre, automotive aftermarket, wholesale distribution or related sectors, knowledge of fleet management and transport compliance, experience implementing WMS, ERP or operational technology solutions, Lean, Six Sigma or other continuous improvement qualifications. Personal Attributes Strategic thinker with a hands-on leadership style, results-oriented and highly accountable, strong commercial and operational judgement, resilient and adaptable in a fast-paced environment, excellent people leader capable of inspiring high-performing teams, passionate about customer service and operational excellence. Package Competitive Executive Salary, Performance-Based Bonus, Company Car or Car Allowance, Pension Scheme, Private Healthcare, Mobile Phone and Laptop, Career Development Opportunities. Success Measures Within the first 12 months, the Head of Operations will be expected to improve OTIF (On-Time In-Full) delivery performance, reduce operational costs through efficiency initiatives, increase warehouse productivity across all sites, improve stock accuracy and inventory management, strengthen health & safety compliance and workplace standards, and develop a consistent operational framework across Birmingham, Bury St Edmunds and Falkirk. This is an excellent opportunity for an ambitious operational leader to play a key role in shaping the future growth and performance of a successful UK tyre wholesale business

Regional Account Manager Location: Remote (UK) – Covering West Midlands, Wales & South West (Regular regional travel and overnight stays required) Salary: £45,000 - £48,000 + Generous Bonus Contract: Full-time | Permanent Are you a commercially driven Account Manager or Business Development professional who enjoys developing long-term client relationships while winning new business? Do you have experience working with education providers, training organisations, awarding bodies or employers? If so, this is an exciting opportunity to join a respected national organisation where you'll play a key role in growing customer partnerships across the West Midlands, Wales and South West. About the Organisation Our client is a nationally recognised organisation operating within the education and skills sector, supporting colleges, independent training providers, local authorities, employers and schools across the UK. Known for delivering high-quality education products and services, the organisation has built an outstanding reputation through innovation, customer service and long-term partnerships. With ambitious growth plans and continued investment in its people, this is an excellent opportunity to join a collaborative organisation where commercial success and customer relationships go hand in hand. The Role As Regional Account Manager, you will take ownership of an established portfolio of customer accounts while identifying and securing new business opportunities across your region. Working consultatively with education providers and employers, you will develop strong relationships, maximise account growth, retain existing business and introduce new products and services that support customer needs. This is a field-based role combining account management, business development and strategic sales planning. Key Responsibilities Manage and develop an established portfolio of customer accounts across your region. Build long-term relationships with colleges, training providers, employers and education organisations. Generate new business opportunities and secure new customer accounts. Achieve regional sales, retention and growth targets. Identify opportunities to increase revenue within existing accounts. Deliver consultative sales presentations to senior stakeholders and decision makers. Maintain an active pipeline of new business opportunities using CRM systems. Attend customer meetings, networking events and industry conferences. Develop regional sales plans aligned with commercial objectives. Work closely with marketing and customer service teams to maximise customer engagement. Monitor market trends and identify opportunities for business growth. Accurately forecast sales activity and report on pipeline performance. Ensure an exceptional customer experience throughout the sales journey. Travel extensively across your region, including overnight stays where required. The Ideal Candidate We're looking for an ambitious sales professional who combines strong relationship management skills with the drive to win new business. You will have: Proven experience within Account Management, Business Development, Commercial Sales or Employer Engagement. A successful track record of achieving sales and revenue targets. Experience managing customer accounts and developing long-term partnerships. Excellent communication, negotiation and presentation skills. Strong commercial awareness and consultative selling ability. Experience managing sales pipelines and CRM systems. Excellent organisational and time management skills. The ability to work independently within a field-based role. A full UK driving licence and willingness to travel extensively. Desirable Experience working within Education, Further Education, Awarding Organisations, Apprenticeships or the Skills sector. Experience selling education products, qualifications or training solutions. Benefits £45,000 - £48,000 salary. Generous performance-related bonus scheme. Remote working with flexibility. 35-hour working week. Flexible working options. Apply Now If you're an experienced Account Manager or Business Development professional looking to develop strategic employer partnerships while driving commercial growth across the Education and Skills sector, we'd love to hear from you. Apply today to take the next step in your commercial career with a respected national organisation committed to delivering excellence across education, training and workforce development

Our long-standing client, a highly respected technology services and solutions MSP delivering innovative support to some of the UK's biggest brands. As their business continues to grow, they are looking to appoint an ambitious Senior Business Development Manager to help drive the next phase of their success. This is an exciting opportunity for a commercially driven sales professional who enjoys opening doors, developing strategic partnerships and delivering tailored technology solutions that genuinely add value to customers. The role will be The Role: Working as part of a successful commercial team, you'll take ownership of the full sales lifecycle, from identifying new opportunities through to negotiating and closing high-value contracts. You'll be responsible for developing new business across the retail and hospitality sectors, building long-term relationships with senior decision-makers and positioning a broad portfolio of managed services, infrastructure solutions and digital transformation services. This is a consultative sales role where you'll become a trusted adviser to your customers, understanding their challenges and delivering solutions that support their long-term business goals. Key Responsibilities: Identify and win new business opportunities across the UK and Ireland. Build, develop and maintain a strong pipeline of qualified opportunities. Manage the complete sales process from prospecting through to contract negotiation and closure. Develop relationships with senior stakeholders including CIOs, IT Directors, Operations Leaders and Procurement teams. Deliver consultative, value-led technology solutions tailored to customer needs. Work closely with internal technical, delivery and marketing teams to ensure an exceptional customer experience. Grow recurring revenue through managed service agreements and long-term partnerships. Maintain accurate CRM records, forecasts and sales reporting.About You: We're looking for someone who is commercially focused, self-motivated and thrives on developing new business opportunities. You'll enjoy building relationships, solving customer challenges and achieving ambitious sales targets. You'll ideally have: A strong track record in business development within IT services, managed services or technology solutions. Experience selling into retail, hospitality or other multi-site organisations. A proven history of winning new business and exceeding sales targets. Experience managing complex B2B sales cycles and enterprise-level opportunities. Excellent communication, presentation and negotiation skills. The confidence to engage with senior decision-makers and C-level stakeholders. Experience using CRM systems such as Salesforce or HubSpot.What's on Offer? Competitive salary: 60-80k (depending on experience). Healthcare provided through BUPA 23 days holiday per annum plus bank holidays. Car allowance and business travel expenses. Company pension. Group Income Protection. Life assurance. Genuine opportunities for career progression within a growing organisation.Interested? If you're an experienced Business Development Manager looking to join an ambitious organisation where your success will be recognised and rewarded, we'd love to hear from you - please apply today

Senior F&B Lead l NEC- Exhibitions l BirminghamWe are LevyWe are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London - we bring experiences to life with passion and precision.Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.ROLE PURPOSE:The Senior Food & Beverage Lead at Levy is a hands-on, primarily retail-focused leadership role responsible for delivering high-quality food and beverage operations across exhibition halls. While the core focus is retail, the role also provides occasional support within other departments in line with event requirements.Reporting to the Retail F&B Operations Manager, this position plays a key role in the successful delivery of events, with direct responsibility for managing retail operations across one or more exhibition halls. This includes leading teams on the ground, driving sales performance, and ensuring smooth execution throughout the event lifecycle.The Senior Food & Beverage Lead will also support and deputise for the Retail F&B Operations Manager when required, taking ownership of operational decision-making and overall performance.A central aspect of the role is leading and supporting Food & Beverage Leads to deliver excellent service in line with event needs. Responsibilities include hands-on management of retail outlets, overseeing customer service standards, managing stock and sales, and ensuring full compliance with all licensing regulations, including the responsible sale of alcohol.In addition to operational delivery, the role champions Levy's CARE values, fostering a culture of teamwork, accountability, and collaboration. By creating a positive, high-performing environment, the Senior Food & Beverage Lead enables teams to succeed and ensures every guest experience is efficient, professional, and memorable.Overall, this role is critical to driving retail performance while supporting broader hospitality operations, ensuring consistently high standards across all event spaces.KEY RESPONSIBILTIES:Leadership : Provide effective leadership to a team of staff members, including training, coaching, and supervision to ensure high performance and productivity levels. Set clear expectations and objectives for team members and monitor their progress accordingly.Financial delivery: Ensure events are executed within agreed financial targets, including effective labour management, revenue generation, waste minimisation, stock control, and oversight of controllable costs. Proactively identify and maximise revenue opportunities to drive sales.Operations : Oversee the smooth operation of food and drink services, ensuring that all tasks are carried out efficiently and in accordance with event instructions. All delivery of food and drink to meet Levy standards and expectations.Customer Service : Maintain a strong focus on delivering exceptional customer experiences to all visitors and guests. Lead by example in providing friendly, professional, and efficient service, addressing any customer concerns or inquiries promptly and effectively.Service Delivery: Manage the sale and service of food, beverages, and merchandise, ensuring accuracy in transactions and compliance with relevant regulations, particularly regarding the sale and service of alcohol. Monitor inventory levels and replenish supplies as needed to meet customer demand.Team Collaboration : Foster a positive and collaborative work environment among team members, encouraging open communication, teamwork, and mutual support. Coordinate with other team leaders and departments to ensure seamless coordination and execution of tasks.Health and Safety : Adhere to health and safety protocols, ensuring the safety and well-being of staff members, customers, and visitors at all times. Conduct regular inspections and safety walks to identify and address potential hazards or concerns.Performance Management : Monitor team performance and conduct regular performance evaluations, providing constructive feedback and coaching to support individual development and improvement. Recognize outstanding performance to motivate team members and enhance morale to your direct line manager.Compliance and Regulations : Ensure compliance with all relevant regulations, licensing requirements, and company policies, including those related to food safety, hygiene standards, and alcohol licensing. Keep abreast of any changes or updates to regulations and implement necessary adjustments accordingly.Continuous Improvement : Identify opportunities for process improvements and efficiency enhancements within the team and across operations. Actively contribute to the implementation of best practices and initiatives aimed at enhancing the overall quality of service and customer satisfaction.PERSON SPECFICATION:Experience : Previous experience of leading a diverse team within a fast-paced environment. Previous experience in a retail and/or hospitality or events-related role is desirable, and delivering exceptional customer service.Leadership Skills : Strong leadership abilities, with the capacity to motivate and inspire team members to perform at their best. Experience in effectively delegating tasks and managing staff to ensure smooth operations.Communication : Excellent communication skills, both verbal and written, with the ability to liaise effectively with team members, clients, and guests. Capable of providing clear instructions and feedback to ensure tasks are carried out efficiently.Customer Focus : A genuine passion for delivering outstanding customer experiences, with a customer-centric approach to service delivery. Ability to anticipate and respond to customer needs promptly and effectively.Flexibility : Highly adaptable and able to work in a fast-paced and dynamic environment. Willingness to work across different departments as required and business streams within the NEC campus as required.Teamwork : A collaborative mindset with the ability to work effectively as part of a team. Encourages teamwork and cooperation among team members to achieve common goals.Attention to Detail : Meticulous attention to detail with the ability to maintain high standards of quality and presentation in service delivery. Capable of overseeing multiple tasks simultaneously without compromising quality.Initiative : Proactive and self-motivated, with the ability to take initiative and problem-solve effectively in challenging situations. Demonstrates resilience and composure under pressure.Compliance : Knowledge of relevant regulations and standards, particularly regarding the sale of food and drink and service of alcohol. Ensures compliance with health and safety protocols, licensing requirements, and company policies at all times.Alignment with Levy Values: Shares and embodies the values and mission of Levy including a commitment to excellence, teamwork, and continuous improvement. Demonstrates a positive attitude and enthusiasm for contributing to the success of the NEC and its events.What you'll get in returnCompetitive salary and full company benefits23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase schemeHealthcare & wellbeing: AvivaDigicare, Medicash(dental, optical, therapy treatments)Mental health support: 24/7 Employee Assistance ProgrammeFamily benefits:Enhanced maternity, paternity, andadoptionleave.2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leavePerks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym membershipsFinancial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance productsDevelopment opportunities: Professional subscriptions, ongoing training and structured career pathwaysMeals on duty includedWhy Join Us?Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.Together, we create unforgettable experiences - and shape the future of hospitality.TPBN1_UKTJ

Business Development Manager UK National | Home Based £55,000 - £65,000 Basic + Bonus + Company Car/Car Allowance Are you an accomplished Business Development Manager with over 10 years' experience in the packaging industry? Do you have a proven track record of winning national accounts and delivering sustained revenue growth? We're partnering with a leading packaging manufacturer to recruit a commercially driven Business Development Manager to spearhead new business development across the UK. This is a strategic, national role focused on securing high-value opportunities across manufacturing, food & beverage, logistics, e-commerce, FMCG and industrial markets. The salary and package have been benchmarked against comparable senior national packaging sales roles in the UK, where experienced Business Development Managers typically command £60,000-£75,000 basic salaries, uncapped bonus schemes and company car or car allowance. The Role Drive new business growth across the UK. Identify, develop and secure major national accounts. Build relationships with procurement, operations and senior decision-makers. Deliver consultative packaging solutions that improve cost, efficiency and sustainability. Develop strategic sales plans and manage a robust pipeline. Work closely with technical, commercial and operational teams to deliver customer-focused solutions. Represent the business at customer meetings, exhibitions and industry events. The Candidate Minimum 10 years' sales experience within the packaging industry (essential). Proven success winning and developing major UK accounts. Strong knowledge of packaging products and solution-based selling. Excellent commercial, negotiation and presentation skills. Self-motivated with the ability to manage a national territory. Full UK driving licence. Package £55,000 - £65,000 basic salary Company car or car allowance Private healthcare Contributory pension 25 days holiday plus bank holidays Laptop, mobile phone and all business expenses Genuine career progression within a growing, market-leading packaging businessWR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy

Production Manager Location: West Bromwich Salary: Competitive (DOE) Job Type: Permanent, Full Time About the Company Our client is a well-established manufacturer of high-quality uPVC and aluminium windows, doors, conservatories and glazing products. Supplying both trade and commercial customers across the UK, they have built an excellent reputation for quality, reliability and customer service, supported by continued investment in their people and manufacturing facilities. The Opportunity An exciting opportunity has arisen for an experienced Production Manager to take responsibility for the day-to-day running of the manufacturing operation. This is a hands-on leadership role where you'll ensure production targets are achieved safely, efficiently and to the highest quality standards, while driving continuous improvement across the factory. Working closely with the senior management team, you'll play a key role in maintaining operational performance, developing production teams and supporting the continued growth of the business. The Role Your responsibilities will include managing the daily production operation, ensuring manufacturing schedules are met and maintaining high standards of quality throughout the factory. You'll lead and develop production teams, monitor performance, and work closely with Planning, Warehouse and Transport to ensure customer orders are manufactured and delivered on time. You'll also be responsible for monitoring production KPIs, identifying opportunities to improve efficiency, reducing waste and implementing continuous improvement initiatives. Health & Safety will remain a key focus, alongside maintaining excellent housekeeping standards and ensuring machinery is operating safely in conjunction with the Engineering team. As Production Manager, you'll be expected to resolve production issues quickly, support employee training and development, and help create a positive, high-performing culture across the manufacturing operation. About You We're looking for an experienced Production Manager or Manufacturing Manager with a strong background in fast-paced manufacturing. You'll be a confident leader who enjoys developing teams, improving processes and delivering results. Experience within the window, door or wider fenestration industry would be highly advantageous, although candidates from similar manufacturing environments will also be considered. A good understanding of lean manufacturing principles, continuous improvement and production planning is essential, along with strong organisational, communication and problem-solving skills. Experience with ERP or production planning systems would also be beneficial. Why Join? This is an excellent opportunity to join a respected manufacturer with ambitious growth plans. You'll become part of a supportive management team where you'll have the autonomy to make improvements, influence production performance and contribute to the long-term success of the business. Apply Now If you're an experienced Production Manager looking for your next challenge, we'd love to hear from you. Apply today for a confidential discussion

Head of Business Development Location: West Midlands (Birmingham, Coventry, Hereford, Stoke-on-Trent, Telford, Wolverhampton, Worcester) Salary: £50,000 – £55,000 The Opportunity Are you a strategic and commercially driven business development leader looking to make a significant impact within the apprenticeships sector? This is an exciting opportunity to lead regional growth, shape business development strategy, and build lasting employer partnerships across the Midlands. Joining a respected training provider, you'll play a pivotal role in driving apprenticeship growth, leading a high-performing Business Development team, and contributing to the continued success of an organisation committed to delivering high-quality skills and workforce development solutions. About the Organisation Our client is a well-established and highly respected training provider with an excellent reputation for delivering high-quality apprenticeship programmes and developing long-term employer partnerships. With ambitious growth plans and a strong commitment to innovation, collaboration, and customer excellence, the organisation is continuing to expand its presence across the skills and apprenticeships sector. Employees benefit from a supportive, people-focused culture that encourages professional development, values new ideas, and provides genuine opportunities for career progression and leadership. The Role As Head of Business Development, you will lead the organisation's regional growth strategy, driving new business opportunities while developing and supporting a successful Business Development team. Key responsibilities include: Developing and implementing a regional business development strategy to achieve sustainable growth. Leading, mentoring, and developing a high-performing Business Development team. Identifying and securing new apprenticeship opportunities with employers across multiple sectors. Building and maintaining strong relationships with senior stakeholders and employer partners. Managing the full sales lifecycle, including bids, tenders, and contract negotiations. Working collaboratively with internal teams to ensure excellent client experience and successful programme delivery. Monitoring market trends, apprenticeship funding developments, and competitor activity to inform commercial strategy. The Ideal Candidate We're looking for an experienced Business Development leader with a successful track record within the apprenticeships and skills sector. You'll have: Significant experience in a senior Business Development role within the apprenticeships sector. A proven track record of securing new business and developing long-term employer partnerships. Experience leading, coaching, and developing high-performing Business Development teams. Strong commercial awareness with excellent strategic planning skills. Outstanding communication, negotiation, and stakeholder management abilities. A proactive, results-driven approach with the ability to combine strategic leadership with a hands-on style. Benefits Competitive salary of £50,000 – £55,000. Opportunity to lead regional business growth across the Midlands. Genuine autonomy to shape business development strategy. Opportunity to build, lead, and develop a high-performing team. Career progression within a growing and ambitious organisation. * Supportive, collaborative, and people-focused working culture. Apply Now If you're an experienced Head of Business Development, Business Development Manager, or senior commercial leader within the apprenticeships sector, this is an excellent opportunity to shape business growth and lead a successful team. Apply today to take the next step in your leadership career and help drive the continued success of a leading apprenticeship training provider

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.We understand that success is achieved through our people, and we are searching for a Senior Loyalty Manager to join our growing business.Purpose of the role:The Senior Loyalty Manager is accountable for defining and leading Iceland Foods online loyalty strategy, driving customer retention, frequency and lifetime value. This role owns the end-to-end online loyalty proposition, ensuring it delivers tangible commercial growth, deepens customer relationships and differentiates Icelands online offer in a highly competitive grocery market.Key Responsibilities: Online Loyalty Strategy & Proposition Define and own the online loyalty vision and roadmap for IcelandLead the evolution of the loyalty propositionEnsure the loyalty offer is distinctive and commercially viableTranslate business strategy into clear loyalty prioritiesCommercial Ownership & Performance Own loyalty performance including retention, frequency and CLVManage loyalty business cases and forecastingIdentify incremental revenue and margin opportunitiesOptimise programme economics through test-and-learnEcommerce & Customer Experience Embed loyalty across online customer journeysWork with CRO, UX and product teamsUse loyalty to support wider ecommerce growth initiativesData, Insight & Personalisation Leverage first-party data for segmentation and targetingPartner with CRM and insight teamsChampion experimentation and data-led decisionsCross-Functional Leadership Act as the senior loyalty lead across the businessInfluence senior stakeholdersManage technology partners and suppliersSkills & Experience Essential Extensive experience managing a loyalty proposition.Strong commercial and analytical capabilityDeep understanding of ecommerce customer journeysExperience influencing senior stakeholdersDesirable Grocery or FMCG ecommerce experienceExperience launching or transforming loyalty programmesKnowledge of CRM and loyalty platformsWhat Success Looks Like Improved customer retention, frequency and lifetime value across online and instore.Clear commercial ROI from loyalty initiativesLoyalty embedded across the customer journeyStrong internal alignment around loyalty as a growth leverBenefits and rewards:?? Best Place to Work 2026?? Supportive and collaborative team?? Healthcare and cash back plans?? 15% discount in our stores and 30% discount in our group restaurants??? Partner discounts?? Subsidised on site restaurant and Costa (Head Office)???? Mental, physical and financial wellbeing supportTPBN1_UKTJ

Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS | BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years’ relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion * Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company’s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What’s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years’ service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs

Commercial Analytics Manager - Jockey Club Experiences, Remote | Full-Time / 18 month FTC£50000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.We're looking for...We're looking for a commercially minded analyst who loves turning data into meaningful insights that drive business performance. You'll be confident working with reporting systems, passionate about improving processes, and able to translate complex data into clear recommendations for stakeholders at every level. With strong hospitality experience, excellent analytical skills, and a proactive, collaborative approach, you'll play a key role in shaping commercial decisions while leading the ongoing development and optimisation of our Delphi system.We are LevyWe are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision.Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.Commercial Analytics Manager - The RoleThe Commercial Analyst & Support Manager is responsible for providing robust commercial analysis, evaluation and reporting on the venues and group performance in Revenue Management, Sales and overall Commercial indicators to enable the revenue management and sales teams to make informed and effective decisions. Alongside working with our Operations and HR Teams to deliver a full 360 analytics approach.To oversee the implementation process for Delphi and its integration into the business as a reporting platform for revenue, finance & sales reporting.To report, analyse and present The Jockey Club Experiences performance from a Revenue, Sales & Finance perspective to senior management within the organisation.Design & deliver impactful analysis based on robust economic, financial & statistical analysis.To deliver daily, weekly, monthly commercial reporting within agreed framework to all key stakeholders in the business with relevant recommendations if appropriate.Develop analytical models to evaluate the impact of different scenarios, assisting in the business decision making process.Interact directly with the venue teams across the business, in order to deliver valuable business insight and highlight areas of opportunity.Contribute towards developing, publishing & monitoring KPI's to measure success & efficiency.Make tactical recommendations to improve the Revenue & Sales Team's performance based on KPI's & data analysis to continue to drive the business forward.Act as the analysis & data expert, with full ownership of the management of Delphi including any business enhancements needed over time.To support the central finance team in developing the annual budget model for the venues and provide historical revenue & profit performance to aid the decision-making process.Attend Commercial reviews & any relevant meetings to present results & analysis to the Senior Leadership team & Venue teams as required.Company Standards:To attend any group, company and training meetings as required.To be dressed in a smart and professional manner in conjunction with the Standards stated in your handbook.To comply with all health and safety legislation.To be a valued member of member of The Jockey Club Experience team, helping and advising colleagues where required, promoting the image of the group and that of the Company at all times.To comply with any reasonable request from the Group C&E Sales Manager.What we're looking forRelevant experience in a regional or national analyst role within the Hospitality industry.Enthusiastic, motivational, someone who strives for excellence Sets high personal performance standards.Someone who takes the initiative and drives for results.Sets high personal performance standards.Organised, able to make robust judgments and prioritise.Honest, transparent and consistentGain and hold the respect of others.Have a flexible approach with a "can do" attitude.A good track record of driving world class performanceStrong commercial experienceAbility to monitor and challenge the use of processes.Excellent presentation, communication and relationship building skills.Be passionate about food, beverage and service.What you'll get in returnCompetitive salary with bonus and full company benefits23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase schemeHealthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)Mental health support: 24/7 Employee Assistance ProgrammeFamily benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leavePerks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym membershipsFinancial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance productsDevelopment opportunities: Professional subscriptions, ongoing training and structured career pathwaysMeals on duty includedWhy Join Us?Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.Job Reference: com/1307/44742001/52820131/SU #Levy UKCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!TPBN1_UKTJ

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, OTB 53,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, £53875 OTB, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _ Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong.

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, OTB 53,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. • Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction., • Provide project leadership for customers' major FireMon programs., • Collaborate cross-functionally with FireMon teams—including Support, R&D, Product Management, and Sales—to address customer needs and deliver high-impact outcomes., • Management, and Sales, on customers' technical issues and projects., • Maintain current functional and technical knowledge of the FireMon product line., • Provide hands-on support to customers for system health checks, user and device management, troubleshooting, upgrades, and monitoring activities., • Manage multiple customer engagements, balancing priorities and driving resolution across requests., • Share insights and constructive feedback with internal teams to help improve products and customer experiences., • Document best practices in developing and deploying FireMon solutions in the customers' environments., • Be a technical resource for "best practice" and other customer questions, identifying alternate technical solutions to customers' business problems., • Partner with account teams to manage expectations and provide a clear view of customer progress and health throughout their lifecycle., • Commit to continuous learning by maintaining relevant certifications and gaining new ones each year., • Bachelor’s Degree in Computer Science, Information Technology, or another related field., • 5+ years of experience in roles such as technical project management, technical account management, professional services, or similar customer-facing technical roles., • Three or more years of experience managing or architecting complex network infrastructures. This includes the architecture, design, implementation, troubleshooting, and ongoing support of router/switch-based and software-defined virtual networks., • Experience in client-server applications, Unix/Linux system administration, or software development. Experience includes debugging and troubleshooting, upgrading software, and applying security patches., • At least one active technical certification (e.g., CCNA or equivalent), with a willingness to pursue additional certifications annually as part of your professional growth., • Understanding of modern software development methodologies, including infrastructure design and architecture best practices., • Proven success in customer-facing roles—especially in implementation, or support settings—where communication and relationship-building were key., • Strong analytical and problem-solving skills, with the ability to balance technical detail and customer impact., • Excellent organizational skills, with the ability to prioritize and manage multiple customer needs at once., • Effective communicator with the ability to engage stakeholders across various roles—from hands-on technical teams to mid-level managers and senior IT leadership (CISO/CIO/CTO level) in enterprise environments.What it Takes to be Part of the FireMon Team FireMon provides persistent network security for hybrid environments through a powerful fusion of real-time asset visibility, continuous compliance, and automation. Since creating the first-ever network security policy management solution, FireMon has delivered command and control over complex network security infrastructures for more than 1,700 customers. Our customers have unique and complex security problems that are difficult to solve. This doesn’t intimidate us, it inspires us. It pushes us to be more creative and find solutions to ensure their success. If this sounds like a movement you'd be interested in joining, we invite you to apply today. FireMon provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We are looking to hire a Senior Cloud & Network Infrastructure to work within our Group IT team. Our Group IT team at Sword are responsible for the design, security, and operation of the group’s internal IT platforms, maintaining core security and systems availability, maximising benefits from existing technology investments, and undertaking a programme of ongoing improvements to ensure the platforms that underpin Sword’s business remain secure, efficient, and aligned across all regions. The team operates globally across multiple business units, delivering secure, standardised services across Microsoft 365, Azure, networking, identity, and security platforms. What the role will look like: • You will join a small, focused internal IT team, reporting to the Group IT Manager, working closely with regional business units and security stakeholders across the group., • A normal week will see you supporting a range of activities including providing senior technical escalation support, designing and implementing improvements to core platforms, contributing to security and infrastructure projects, and helping deliver group-wide initiatives such as cloud adoption, firewall migrations, and Zero Trust security improvements, • The role will involve working across multiple technologies including Azure, Microsoft 365, enterprise networking, firewalls, identity, and security tooling, with opportunities to contribute to architecture decisions and long-term platform improvements., • There will be opportunities for you to refine and build new skills on the job, with the team expected to support one another across the range of technologies being leveraged., • The role is entirely internal, with no external customer-facing component You must be able to demonstrate significant experience delivering operational IT support and infrastructure projects within a medium-sized or enterprise organisation, including a range of technical skills drawn from across the following technologies. Primary Skills • Networking and security architecture (LAN/WAN design, routing, switching, VPN, hybrid cloud networking), • Enterprise firewalls and secure connectivity (Palo Alto, Fortinet, or similar), • Experience with Zero Trust / ZTNA principles and secure remote access solutions, • Azure Cloud Platform (IaaS / PaaS, networking, RBAC, Policy, Backup, Monitoring), • Azure networking (VPN, Load Balancer, Application Gateway, Firewall, Private Endpoints, Front Door) Beneficial Skills • Microsoft Windows platforms (Server / Endpoint management, Intune, SCCM, DNS, security features, authentication), • Active Directory / Entra ID (on-premises and cloud, SAML, Conditional Access, RBAC, PIM, Identity Governance), • Infrastructure as Code / automation (ARM, Bicep, PowerShell, scripting, or similar), • Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, Defender, E5 security technologies), • SIEM / Security monitoring platforms (Azure Sentinel, Defender, or similar), • Systems monitoring and alerting (Azure Monitor, Log Analytics, PRTG, SCCM, or similar), • Centralised backup platforms (Azure Backup, Commvault, or similar), • Experience supporting governance / compliance frameworks (ISO 27001, Cyber Essentials, NIST, or similar), • Experience working in environments with multiple regions / tenants / business units, • Evidence of the following qualifications or equivalent on-the-job experience would be beneficial, • Relevant Microsoft certifications (Azure, Microsoft 365, Security, Identity, or Networking), • Azure Administrator / Architect / Security certifications, • Networking or firewall certifications (Palo Alto, Fortinet, CCNA, or equivalent) At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: • Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth., • Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can., • A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875,OTB 53,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _ Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong. Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. YELL BDM

Get to Know Us Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. The Account Executive – UK Public Sector is a key role responsible for driving sales growth and expanding _'s footprint across UK public sector organisations. The focus is on acquiring new accounts within local government (non-defence), local NHS and healthcare bodies, local authorities, blue light services, and higher education institutions — building strong relationships, ensuring customer satisfaction, and driving long-term retention. The successful candidate will have a proven track record in selling cybersecurity technologies to UK public sector buyers, navigating government procurement frameworks, and exceeding sales quotas consistently. They will also be adept at establishing and nurturing Channel Partner relationships, with pre-existing connections with key public sector resellers and system integrators in the region being a crucial requirement. Public Sector Sales Experience: Minimum of 5 years of successful sales experience in the cybersecurity or technology industry, with at least 2 years selling directly into UK public sector accounts (e.g. central government departments, NHS trusts, local councils, emergency services, or higher education). Introduction of New Solutions: Demonstrated success in introducing and selling new, disruptive cyber software solutions to risk-averse public sector buyers. Quota Achievement: Proven ability to exceed sales quotas consistently quarter over quarter. Government Procurement Expertise: Strong working knowledge of UK public sector procurement frameworks including G-Cloud (Crown Commercial Service Digital Marketplace), Crown Commercial Service (CCS) agreements, and other relevant framework vehicles. Compliance & Standards Awareness: Familiarity with UK government cybersecurity standards and initiatives including Cyber Essentials, Cyber Essentials Plus, NCSC guidance, and the Public Sector Network (PSN) standards. Go-to-Market Planning: Can build, present, execute and adapt a business plan to surpass the bookings quota and that unites all demand generation functions e.g. Channel, Marketing etc. Marketing: Take a proactive role in developing and running marketing activities including events, messaging and customer advocacy Channel Partner Management: Experience in establishing and monetising strong Channel Partner relationships, with existing relationships with public sector-focused resellers, system integrators, or consultancies being essential. Sales Process Management: Proficiency in managing all aspects of the sales cycle, including qualification, proof of value, forecasting, negotiation, and deal closure — including longer public sector procurement cycles. Post-Sales Management: Ability to manage and drive the post-proof of value ROI process. CRM and Pipeline Management: Experience in accurately tracking and managing customer information in a company-provided CRM, and maintaining an accurate pipeline and forecast in Salesforce (SFDC). Product Presentation and Demo: Capability to present and demonstrate _ solutions effectively in both virtual and in-person meetings with technical and non-technical stakeholders, including IT leads, CISOs, and senior procurement officials. Independent and Team Player: Demonstrated ability to work independently while collaborating effectively with distributed sales, support, and success teams. Sales Methodology: Familiarity with Challenger or Question-Based Selling methodologies. MEDDPICC training is valued but not mandatory. Sales and Marketing Tools: Familiarity with sales enablement tools including Salesforce, , , LinkedIn Sales Navigator, ZoomInfo, and Slack. Sales Experience: Minimum of 5 years in a sales role in cybersecurity or SaaS technology, with a clear focus on public sector accounts Industry Experience: Preference of a minimum of 2 years working in the UK Public Sector for a SaaS or Cybersecurity vendor Public Sector Network: Established relationships with decision-makers across UK public sector verticals such as NHS, NHSX, local government, higher education, or blue light services Education: A university degree or equivalent work experience required We are a remote working company for most roles and location. This role may require up to 50–60% travel within the UK to attend customer meetings, public sector events, and industry forums (e.g. Govtech, NCSC CyberUK). Job-related travel expenses are claimable, reviewed by your manager. Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. Remote Work: We are a 100% remote company. Enjoy the flexibility to work in the way that supports you and brings out your best. Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave. At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. OTE: £200,000 – £250,000 (50/50 split) annually. The exact salary will be determined based on the selected candidate's qualifications, experience, and relevant skills. Additional Compensation: All full-time roles are eligible for an equity package in the form of stock options. You Belong Here Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law. Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth. We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Application Note In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Actian is a leading provider of data management solutions, empowering businesses to harness the power of their data. This role offers competitive compensation, including base salary and variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, location, and experience. We are looking for a visionary Senior Product Manager to lead the next generation of Smart Data Products within our ecosystem. You will be at the forefront of a new way of interacting with data through reliable and trustworthy AI agents, providing innovative interactions between users and information. Using Actian's Data Intelligence Platform as our core platform, you will bridge the gap between high-level strategic vision and agile technical execution. You will not only manage a backlog but also co-create alongside engineering teams using AI-driven development workflows. This is a fully remote, senior individual contributor role with high strategic visibility. Translate the CPTO's strategic vision into a concrete, scalable Data Product roadmap. You'll pair strong product instincts with data-informed decision making to deliver results. Participate in the product lifecycle from discovery through launch, iteration, and adoption, including setting success metrics, prioritizing features, and ensuring high-quality execution. Lead the full lifecycle of Data Products development, ensuring they are discoverable, trustworthy, and valuable within Actian's Data Intelligence Platform. Oversee the development of AI agents that control data products, enabling conversational and proactive interactions for end-users. Lead cross-functional squads in an agile environment, collaborating with Engineering, Design, Marketing, Sales, and Customer Success to ensure high-velocity and high-quality releases. Champion the use of AI product development tooling to accelerate delivery and optimize product features. Partner with Go-to-Market teams to position our Data Products value proposition, shape product messaging, and drive adoption among technical and executive audiences. Navigate the complexity of corporate environments while maintaining the agility of a startup, managing expectations from C-level executives to end-users and clients. 5+ years in Software Product Management, with specific focus on Data Products, Data Platforms, or AI/ML products. Experience working as a product manager on open source technologies. You have "survived and thrived" in both fast-paced startup environments and complex corporate structures. You know how to pivot quickly but also how to navigate decision-making processes in larger organizations. Deep understanding of Data Governance, Data Catalogs, and the modern data stack. Ability to debate strategic inputs and then dive into the concrete inputs for engineering at ground level. Skilled at translating customer and stakeholder needs into innovative product features. Track record of shipping enterprise-grade SaaS features from ideation through scale. Able to balance short-term execution with long-term vision. Customer-driven and passionate about customer success. Bachelor's degree in Computer Science, Engineering, Business, or related field. Prior work experience in the data management domain (e.g., data catalogs, databases, major CSPs, key data-oriented user personas and their use cases) is a plus. At least 1 year owning zero-to-one or early-stage product launches. When the wind blows, build windmills not walls If it isn't ruthless, it isn't prioritization Do better, do faster We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, £53875 OTB, allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _ Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong. YELLBDM

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 5+ years in a Technical Servcies role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP), • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

SafetyCulture is a customer and product-led SaaS company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. Our HQ is in Sydney, and alongside our Manchester office located in the heart of the city centre, we also have a presence in Kansas City, Amsterdam, Manila, and Townsville. With our in-house product and engineering teams, we're continuously expanding our technology platform with products that give front line workers a voice, and leaders the visibility to make smart decisions in driving safety, quality, and continuous improvement. Our teams hold the customer at the heart of everything we do. Before we come to a solution, we ask: "How is this helping the customer?" An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our team! This is a full time role that will be hybrid from Manchester. You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing Enterprise customers in the Manufacturing, Transport, and/or Logistics industries. Apply today to join a groundbreaking team! • 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation, • Professional fluency in French and English, • Relevant industry experience in Manufacturing, Transportation, and/or Logistics or managing Enterprise customers in those industries, • Strong ability to build executive relationships and drive business value for Enterprise customers, • A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies, • Persuasion and presentation skills, with the ability to communicate up and down an organisation, • Ability to actively listen, understand customer pain points and take action, • Thrives in a fast-paced, dynamic environment, • Serve as a strategic partner to a curated portfolio of Enterprise customers, helping them adopt and maximise the value of our solutions, • Understand customers’ business objectives, challenges, and industry-specific needs to drive success, • Own customer retention, ensuring renewals and reducing churn risk through proactive engagement, • Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion, • Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices, • Advocate for customers internally, influencing product development based on industry trends and customer feedback, • Contribute to the development of industry-specific playbooks, collateral, and case studies, • Equity with high growth potential, and a competitive salary,, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;, • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You’ll also receive other perks such as: • In-house Culinary Crew serving up daily breakfast, lunch and snacks, • Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy, • Quarterly celebrations and team events, including the annual Shiplt! global offsite, • Table tennis, board games, gym sessions, book club, and pet-friendly offices.We’re committed to so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in , the and the . Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via , , and .To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, OTB 53,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, £53875 OTB, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _ Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong. YELLBDM

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers' hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind: • Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company., • Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve, • Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes, • Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better., • Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success We're Looking For A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person - empathetic, self-aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications. In this job, you will: • Build strong relationships with Bask’s customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals, • Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients, • Manage all current customer data, • Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders, • Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform, • Finding comfort in working in a fast-paced startup environment, • Believing no task is too small and no task is too tall, • 7+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization, • Experience in e-commerce, • Experience with large- to enterprise-sized customer book of business, • Creative problem solver with a determination to succeed, • Independent and motivated, with the wisdom to seek help where needed, • An entrepreneur, • Highly articulate, ability to communicate effectively both when speaking and writing, • Highly organized, with the ability to juggle multiple projects in a fast-paced environment, • Comfortable collaborating with different teams (product, sales, marketing, etc.)

Location: Remote - UK Reports to: Product Director, Swan Retail About Swan Retail Swan Retail is part of the ClearCourse Group and delivers powerful retail EPOS and back-office software solutions to multi-site and independent retailers across the UK. Our platform goes beyond point of sale. Swan provides a fully integrated retail ecosystem, combining front-of-house EPOS, robust back-office management, omni-channel connectivity, loyalty functionality, and embedded payments powered by ClearAccept. With over 20 years of product evolution, Swan is a mature, feature-rich retail solution with high customer retention and deep operational capability. From fashion and department stores to furniture and sports retail, we help retailers run smarter, more connected operations. Swan is a core brand within the ClearCourse retail division and benefits from dedicated marketing campaigns, SDR support, and strong internal investment. We are looking for a commercially driven Business Development Manager to accelerate new business growth within Swan Retail. This is a new role within the team, created to expand market reach and drive additional revenue. You will focus on identifying and securing new retail customers, particularly within fashion, department stores, furniture, beauty, homeware and specialist retail sectors. While there is inbound support and marketing activity, this role requires a proactive mindset. We are looking for someone who can build their own campaigns, open doors, and develop relationships across the retail landscape. You will own the full sales cycle, from prospecting through to close, working closely with product managers, implementation teams, and senior leadership to deliver well-structured, commercially sound deals. • Driving new business acquisition across key retail verticals, • Identifying market opportunities through networking, outreach, and targeted campaigns, • Managing the full sales cycle from first contact through demo, proposal, negotiation and close, • Responding to RFPs and structured tender processes, • Delivering product presentations (remote and in person), supported by product and implementation teams, • Building professional relationships with retail decision-makers, • Creating development plans, sales forecasts and revenue projections, • Working closely with marketing and SDR teams to maximise campaign performance, • Accurately managing pipeline and activity within HubSpot, • Meeting agreed quarterly revenue and new logo targets, • Proven success driving new business growth within IT, Tech, SaaS, or Retail Software, • Strong commercial and technical awareness, • Experience managing full sales cycles, including RFP processes, • Strategic and analytical thinking skills, • Strong forecasting and pipeline management capability, • Organised, structured and target-driven, • Experience using CRM systems (HubSpot preferred), • Background in retail software, EPOS, or e-commerce solutions, • Experience selling into fashion, department stores, furniture, or specialist retail sectors, • Experience within a PE-backed or scale-up environment, • Strong professional network within retail, • Excellent negotiation and stakeholder management skills, • Join a growing retail technology brand within ClearCourse, • Strong marketing investment and SDR support, • Full product and implementation backing during the sales process, • Clear, structured targets and uncapped commission with accelerators, • Opportunity to grow within the wider ClearCourse retail portfolio, • Competitive base salary with uncapped commission, • 25 days holiday plus bank holidays, • Hybrid and flexible working options, • Private medical cover, • Health cash plan, • Life assurance, • Access to the Calm wellbeing app, • Perkbox employee benefits platform, • Enhanced parental leave, • Cycle to work scheme, • Volunteering days, • Employee Assistance Programme, • Ongoing learning, development, and career progression across the ClearCourse Group

Senior Customer Success Specialist - Technical Account Manager • Software, SaaS, B2B, • Frankfurt, Remote, German Speaking Our client is a market leader in Unified Communications & Contact Centre (SaaS) solutions. The role of Senior Technical Account Manager (Customer Success) is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. A great opportunity to join a fast growing, successful company and develop your career. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within SaaS/Software, APIs, Database etc Experience Requirements: • 3+ years in a customer facing role such as Customer Success, Account Manager, Pre-Sales Support, etc., • Knowledge of end user technical support & troubleshooting - Web APIs, Software, Scripting, Database, • Bonus points for experience with Contact Centre solutions, VoIP, SIP etc, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. This is a great opportunity to develop your career with an ambitious and fast growing company. There will be a lot of opportunity to grow your career, learn and develop. Applicants must be located in Germany and have strong German language skills. C1 and above. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, OTB 53,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, OTB 53,875, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _ Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong. Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. YELLBDM

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance! Veeva is looking for an experienced Senior Consultant to join the Safety Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with deep implementation expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, you will work side-by-side with customers and our manager to implement Vault Safety. In this role, you will drive the overall delivery of Vault Safety covering the Project Manager and/or Solution Architect role. You will define and drive business processes, drive the project team in delivering the solution, and guide our customers throughout the implementation programs and best practices. Opportunities are available across the UK for this role; this is a 'work anywhere' position, as long as you are close to an airport and are able to meet travel requirements. Qualified UK-based candidates are encouraged to apply. \n What You'll Do • Drive life sciences, customers, in the rapid configuration and implementation of Vault Safety., • Act as project manager and/or solution architect in global or complex implementations across all the different phases: workshop preparation and delivery, requirements gathering, gap analysis, configuration, validation, and customer training., • Deliver subject matter expertise on implementation methodology and best practices., • Collaborate with partners involved during the implementation., • Collaborate with internal and cross-team stakeholders and contribute to the Safety practice development., • Mentor project team and junior consultants. Requirements • At least 5 years of working experience in life sciences industry with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, • At least 3 years spent in a technology consulting role with solid experience in complex or global implementation projects as one of the following: consultant, business/functional analyst, or project manager, • Excellent knowledge of implementation methodologies for SaaS solution, • Proven ability to deliver on quality, time, and budget, • Longstanding passion for technology and hands-on experiences, • Ability to work autonomously in a dynamic, high-growth environment, • Fast learner, ability to adapt and to embrace changes, • Proactive with good interpersonal skills, a good team player, • Excellent written and oral communications skills in English, • Fluent in a second language: Italian, Spanish, French, or German, • Proficiency in MS Office (e.g. Excel, Word, PowerPoint, etc.), • Ability to travel upon business requirements., • Bachelor’s degree or equivalent required Nice to Have • Fluent in 2nd language: Spanish, French, Italian, or German, • Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, £53875 OTB, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _ Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong.

We've been championing local businesses for over 60 years. Where once our Yellow Pages helped those businesses get found and chosen, we now do this and much, much more with our proven digital marketing solutions, making us the UK's number one managed digital advertising partner for local businesses. Are you an experienced and driven sales professional ready to hit new heights in your career? Do you thrive on exceeding targets and being rewarded with competitive bonuses? If you're passionate about building relationships and delivering exceptional results, this is your opportunity to shine! At Yell, we’re seeking ambitious, proactive Business Development Managers to join our dynamic team. We value our colleagues and customers, offering an environment that supports your career growth while empowering you to make an impact. You'll have the chance to work in a high-energy, fast-growing digital marketing sector, helping businesses across the UK reach new goals. Our CEO, Mark Clisby says...’As part of the Field Sales team you will be working with a team of high performing, passionate customer centric individuals. We work as #Oneteam supporting one another to achieve our goals.’ About the Role: As a key player in our Field Sales team, you’ll be at the forefront of driving business growth. Your role will include: • Hunting for New Business: Proactively prospecting through self-sourced and company-provided leads, you'll open doors to new clients., • Tailoring Solutions: Engage in face-to-face and virtual consultations to fully understand customer needs and offer tailored digital marketing solutions., • Closing Deals: Presenting, negotiating, and sealing the deal with new and existing clients to drive revenue growth., • Client Management: Nurture relationships, ensuring a seamless customer experience and consistent account management for up to 12 months post-sale., • Data Analysis: Conduct in-depth reviews to identify opportunities for growth, boosting client ROI and delivering long-term success., • Proven track record of success in sales (Field Sales or High Performing Telesales), • Strong relationship-building and negotiation skills, • Resilience and a positive outlook in overcoming objections, • Excellent presentation skills—both verbal and written, • Experience in solution selling or SaaS (desirable but not essential), • A full UK driving license is required with no more than 6 points Why Join Us? • Competitive Earnings: A fantastic base salary of £35,875, £53875 OTB, Car allowance of £5200 or £6200 depending on the car and it doesn’t stop there, as we offer uncapped earnings!, • Perks & Benefits: 23 days holiday (increasing each year), employee referral schemes, wellbeing support, flexible pension options, and discounts with top retailers like Apple and British Airways., • Career Growth: With clear paths to progress into roles such as Senior Account Manager, Digital Account Director, and more, we tailor opportunities to match your career ambitions. As well as access to our Aspire Program and dedicated career development portal!, • Recognition & Rewards: Celebrate your success with our Reward and Recognition schemes, including the prestigious Yell ‘Gold Awards.’, • Top-Tier Partners: Work with some of the world’s leading brands, including Google, Wix, Alexa and Microsoft., • Supportive Culture: Be part of a motivated, high-performing team where we work together to achieve success. If you're eager to take the next step in your sales career with a market leader, we want to hear from you! Even if you don’t tick every box, we encourage you to apply as we value potential and individual merit. If you would like any more information before applying, please email us - _ Here at Yell are embracing diversity in all its forms and fostering an inclusive environment for all colleagues to feel empowered to perform their best work with us. We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We seek people from diverse backgrounds to join us and become part of an inclusive company where you can feel like you truly belong.