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Role title: Infrastructure and Cloud Services Engineer (Presales Focus) Salary: £50,000 - £60,000 Base Plus benefits Location: Cirencester/Hybrid (Requirements to work on site around the UK and in the office 2 days a week) This is a superb full time Infrastructure and Cloud Services Engineer opportunity to work across core infrastructure, Storage, Virtualisation, private Cloud (Nutanix, VMWare), Azure & Intune. This role will be 75% Pre-Sales and 25% Hands-On. The ideal candidate will have reseller or MSP background and will have worked with a multi-customer base. Your pre-sales/solutions experience will be around Proof of Concept (POC), Solution Design, Customer Facing, and you will also have the ability to do full implementations off the back of the pre-sales when needed. Main client base in in the M4 corridor and down in to London although client travel is minimal. The ideal candidate will be enthusiastic and demonstrate initiative - with an interest in developing technologies and keeping up to date with news skills in your their own time - R&D, exploring new tech etc. As a Presales focussed Infrastructure and Cloud Services Engineer, you will help shape and influence the technical strategy for the company while designing scalable, resilient, and innovative server, storage, and virtualization solutions. This role will lead the technical design and presales activities for infrastructure solutions (compute, storage, virtualisation, hybrid cloud). The role will involve a mix of technical presales and project delivery, primarily supporting customer engagements related to VMware, Nutanix, and cloud services. You will be a key contributor to the design, deployment, and lifecycle management of customer environments, helping our client grow its cloud and infrastructure service offerings. This role offers a pathway to specialise further into solutions architecture or technical sales leadership over time. Ideal experience - • Strong hands-on experience with VMware vSphere, vCenter, and related VMware technologies., • Strong hands-on experience with Nutanix Enterprise Cloud platforms., • Understanding of infrastructure sizing, HA design, backup/DR strategies, and performance tuning., • Good knowledge of hybrid cloud integrations and private cloud designs., • Customer-facing skills with the ability to translate technical requirements into business outcomes., • Experience with Modern Workplace technologies and solutions such as M365, Google Workspace, MS Intune, MDM Tools., • Experience with Azure and/or AWS environments (VM provisioning, storage, networking, IAM, cost control)., • Scripting and automation knowledge (e.g., PowerShell, Python, Ansible)., • Experience with backup solutions (e.g., Veeam, Carbonite, • Understanding of security principles related to infrastructure and cloud services., • Familiarity with enterprise storage technologies (SAN, NAS, HCI)., • Exposure to containerisation technologies (e.g., Kubernetes, Tanzu, Docker) would be advantageous., • Relevant certifications (e.g., VCP, NCP, Azure Administrator Associate, AWS Solutions Architect Associate). This role is ideal for someone passionate about infrastructure and cloud technologies who enjoys the blend of technical consulting and project delivery. You will be joining a fresh, vibrant, and ambitious team, with opportunities to further grow your career in cloud architecture, presales leadership, or technical consultancy. If your background aligns to the above requirements - please submit your application to Jackie Dean at Jumar for consideration. Candidates must be UK based and have the right to work in the UK without any restrictions. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

ServiceNow Technical Consultant – IRM UK-Based | Fully Remote with Occasional Onsite | SC Clearance Eligible About the Role Wrangu is a specialist ServiceNow partner delivering Risk, Security and Compliance solutions. We work with Global 2000 clients to help them get real value from the ServiceNow platform, and our consultants are at the heart of that. We're looking for a ServiceNow Technical Consultant to join our UK Client Services team. You'll be hands-on in the delivery of Integrated Risk Management (IRM) implementations, working closely with clients to understand their challenges and configure solutions that genuinely solve business problems. This role requires UK residency and current eligibility for UK Security Clearance (SC) both are essential for this position. Day to Day You'll: Configure and develop ServiceNow IRM solutions in line with Now Create methodology and platform best practices Participate in client workshops (onsite and remote), contributing to functional and technical design discussions Work with clients and project teams to translate business needs into clear technical requirements Write clean, well-structured scripts and configurations (JavaScript, Business Rules, UI Policies, integrations) Turn user stories into well-built ServiceNow solutions as part of an agile delivery team Communicate technical challenges and solutions clearly to both technical and non-technical audiences Produce high-quality documentation, from technical specs to client-facing materials Advise clients on platform options, risks, and the impact of design decisions Contribute to internal knowledge sharing, solution development, and Wrangu's growing IRM practice Support Wrangu clients on a rota basis as required What We're Looking For We're looking for someone who is technically capable, collaborative by nature, and enjoys working directly with clients to deliver outcomes that matter. UK residency and current eligibility for Security Clearance (SC) ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) CIS-IRM or equivalent certification in GRC, Vendor Risk, or Audit Management or actively working towards one Hands-on experience with IRM modules such as GRC Risk & Compliance, Vendor Risk, or Audit Management Background in professional services or a multi-client consulting environment 1–2 years of ServiceNow consulting experience in a client-facing role At least 2 years of scripting experience on the ServiceNow platform Strong communication skills and confidence working with stakeholders at all levels Experience working within agile delivery environments Additional European languages are always a welcome bonus Security Clearance Due to the nature of some of our projects, candidates must be eligible for UK Security Clearance (SC). This typically requires: Continuous residency in the UK for the last 5 years If you're unsure whether you meet the eligibility criteria, we're happy to discuss this during the process. Who Are We? We are Wrangu - a rapidly expanding technology and services business in the risk, compliance and security space. Founded in 2016, our client base is made up predominantly of Global 2000 companies. Our team lives by our core values: Quality, Leadership, Innovation & Professionalism - what we call QLIP. We're a remote-first organisation with headquarters in Amsterdam and hubs in London and Portugal. We believe diverse teams build better solutions, and we actively encourage applications from people who are underrepresented in the technology industry. We don't just appreciate diversity - we celebrate it, and we're committed to creating an environment where everyone can thrive. We Offer: The opportunity to make a real impact in a fast-growing, specialist consultancy A supportive culture with the training and development you need to succeed - including certification support A competitive package including company pension, healthcare, remote working allowance, and office equipment allowance 25 days holiday, a day off for your birthday, pet leave, a personal day, study leave, and flexible annual leave options A highly international, collaborative workplace - minimal bureaucracy, maximum autonomy A genuine commitment to wellbeing and a healthy work-life balance The chance to deepen your ServiceNow IRM expertise on the number one cloud platform in the industry If you're a ServiceNow consultant looking to grow your career in a team where your work genuinely matters, we'd love to hear from you. Please note that criminal background, financial background, and employment background checks will be carried out during the recruitment process.

Crew Relation Specialist - is responsible for providing administrative support to the HR division for crew related issues. Manages the berthing and par level processes for all crew members and provides reports for each voyage. Coordinates the crew emergency plan numbers. Assists the Crew Administrator with Crew Immigration/Customs with specific duties during the sign-on & sign-off process. This includes assigning name badges and cabin keys at sign-on and collecting these at sign-off. Responsibilities include coordinating repatriation for all crew by providing re-employment letters. Processes all employee cruise requests with shoreside. Organizes crew activities/events and manages crew welfare. Performs HR administrative duties as directed by the HR Manager. • Travel around the World, • Experience working with more than 72 nationalities, • Permanent job with contract 6-8 months onboard followed by 60 days of vacation, • Save Money as you do not pay for food and accommodation on board, • Competitive salary (find out when apply), • Visa fee will be reimbursed on board, • Professional growth, • Medical insurance provided during contract, • Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces RESPONSABILITIES • This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. • Provides information and services to shipboard employees with regards to orientating, assigning and retrieving berthing, equipment, and written literature. Issues cabins and bulk assignments to all Officers, Staff and Crew. Records all cabin and crew changes and prepares berthing report for each voyage. Assigns crew emergency numbers, name badges and cabin keys. Collects all items when shipboard employees sign-off. • Assists with the crew sign-on and sign-off process, as directed by the Crew Admin. Manager, reviewing immigration documentation such as passports, visas, Alien Resident Cards (ARC), Letters of Re-Employment, etc. to determine validity of documents. Refers unusual documentation to the Crew Admin. Manager and HR Manager., • Ensure accuracy of employee records, • Conducts/coordinates weekly cabin inspections and reports discrepancies., • With the full support of the HR team, helps organize and delivers activities for the crew that foster good shipboard employee morale. Assists in managing the Crew Welfare Fund., • Minimum 1 year prior administrative experience within a hospitality industry, • Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office, • Fluent in conversational & written English, hospitable with a positive attitude, • Minimum 21 years old, • Minimum 1 year prior administrative experience within a hospitality industry, • Completion of high school or basic education equivalency preferred., • Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office, • Ability to work positively and cooperatively in a diverse team environment and to interact with a wide variety of ethnic diversity., • Excellent interpersonal and people skills NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: _

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We are looking to hire a Senior Cloud & Network Infrastructure to work within our Group IT team. Our Group IT team at Sword are responsible for the design, security, and operation of the group’s internal IT platforms, maintaining core security and systems availability, maximising benefits from existing technology investments, and undertaking a programme of ongoing improvements to ensure the platforms that underpin Sword’s business remain secure, efficient, and aligned across all regions. The team operates globally across multiple business units, delivering secure, standardised services across Microsoft 365, Azure, networking, identity, and security platforms. What the role will look like: • You will join a small, focused internal IT team, reporting to the Group IT Manager, working closely with regional business units and security stakeholders across the group., • A normal week will see you supporting a range of activities including providing senior technical escalation support, designing and implementing improvements to core platforms, contributing to security and infrastructure projects, and helping deliver group-wide initiatives such as cloud adoption, firewall migrations, and Zero Trust security improvements, • The role will involve working across multiple technologies including Azure, Microsoft 365, enterprise networking, firewalls, identity, and security tooling, with opportunities to contribute to architecture decisions and long-term platform improvements., • There will be opportunities for you to refine and build new skills on the job, with the team expected to support one another across the range of technologies being leveraged., • The role is entirely internal, with no external customer-facing component You must be able to demonstrate significant experience delivering operational IT support and infrastructure projects within a medium-sized or enterprise organisation, including a range of technical skills drawn from across the following technologies. Primary Skills • Networking and security architecture (LAN/WAN design, routing, switching, VPN, hybrid cloud networking), • Enterprise firewalls and secure connectivity (Palo Alto, Fortinet, or similar), • Experience with Zero Trust / ZTNA principles and secure remote access solutions, • Azure Cloud Platform (IaaS / PaaS, networking, RBAC, Policy, Backup, Monitoring), • Azure networking (VPN, Load Balancer, Application Gateway, Firewall, Private Endpoints, Front Door) Beneficial Skills • Microsoft Windows platforms (Server / Endpoint management, Intune, SCCM, DNS, security features, authentication), • Active Directory / Entra ID (on-premises and cloud, SAML, Conditional Access, RBAC, PIM, Identity Governance), • Infrastructure as Code / automation (ARM, Bicep, PowerShell, scripting, or similar), • Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, Defender, E5 security technologies), • SIEM / Security monitoring platforms (Azure Sentinel, Defender, or similar), • Systems monitoring and alerting (Azure Monitor, Log Analytics, PRTG, SCCM, or similar), • Centralised backup platforms (Azure Backup, Commvault, or similar), • Experience supporting governance / compliance frameworks (ISO 27001, Cyber Essentials, NIST, or similar), • Experience working in environments with multiple regions / tenants / business units, • Evidence of the following qualifications or equivalent on-the-job experience would be beneficial, • Relevant Microsoft certifications (Azure, Microsoft 365, Security, Identity, or Networking), • Azure Administrator / Architect / Security certifications, • Networking or firewall certifications (Palo Alto, Fortinet, CCNA, or equivalent) At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: • Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth., • Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can., • A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Do you have a genuine passion for Infrastructure? A home lab overflowing with own-build machines? Do you want to join an award-winning software provider with a small, dedicated infrastructure team who are devoted providing their customers with best of class service. You will be a technical professional with a wide and deep understanding of a host of infrastructure technologies. You will be adept at working with and across a variety of environments and tools, on both mission-critical support and project work. You will be a problem solver at heart, happy with a challenging and varied role, and a curiosity and enthusiasm for modern infrastructure solutions. Key points • This will suit an experienced Infrastructure Engineer or Systems Administrator, • You will have a variety of technology skills: Windows and Linux Servers, VMWare, Storage, Network connectivity, Monitoring, Backups, Databases, Security; and be happy to pitch in to solve problems and resolve issues across any and all of these areas., • You will also design and implement new projects, migrations, upgrades and implementation across the whole estate. My client is based in South Manchester with great transport links. They have an excellent reputation as an employer and a very low churn rate. The salary will be between £40,000 and £50,000. They offer exceptional benefits and a very generous remote first policy requiring only one day a month in the office. If you’re considering a move or are just curious please get in touch as soon as possible

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco—we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. As a Systems Administrator at Air Apps, you will be responsible for managing and maintaining corporate IT infrastructure, user access, and SaaS tools to ensure a secure and efficient work environment. You will oversee device management, network security, access control, and IT support for employees across the organization. This role requires technical expertise in IT systems, cloud-based tools, and security best practices to optimize and scale internal operations. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Manage and maintain corporate IT infrastructure, including SaaS applications, cloud services, and internal systems. Oversee user access, account provisioning, and identity management across platforms (Google Workspace, Okta, Azure AD, etc.). Ensure network security, endpoint protection, and data encryption policies are in place. Monitor and optimize hardware and software performance, troubleshooting issues as needed. Implement and enforce IT security best practices, including multi-factor authentication (MFA) and role-based access control (RBAC). Maintain and support company-wide SaaS tools (Slack, Zoom, Notion, Atlassian, etc.). Assist in onboarding and offboarding employees by setting up and deactivating accounts. Automate IT operations, workflows, and system monitoring to improve efficiency. Maintain software licenses, compliance requirements, and IT documentation. Provide technical support and training to employees, ensuring smooth system usage. Around 3+ years of experience in IT administration, systems administration, or IT support. Experience managing cloud-based corporate IT environments (Google Workspace, Microsoft 365, AWS, or Azure). Proficiency in identity and access management (IAM) tools (Okta, Azure AD, JumpCloud). Knowledge of endpoint management solutions (Jamf, Intune, Kandji, or similar MDM platforms). Familiarity with network security, VPNs, firewalls, and zero-trust security models. Experience with IT automation and scripting (Bash, PowerShell, Python) is a plus. Ability to troubleshoot hardware, software, and connectivity issues efficiently. Strong understanding of IT compliance, data privacy regulations (GDPR, SOC 2), and best practices. Excellent problem-solving skills and ability to work in a fast-paced, remote-first environment. Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.

Senior .NET Developer with Software Security, Azure Lead Software Security Engineer with Development Background, DevSecOps, Mainly Remote Senior .NET Developer with Software Security, Software Security Engineer Lead is required to work for a fast-growing and exciting company based in Central London. However, this will mainly be remote. Please read in full before applying… We need someone with a Microsoft tech-stack background who has experience as a .NET Developer with Software Security experience, Azure DevSecOps Consultant or even a good old fashioned Unix / Linux Systems Administrator. We want someone with a development / some form of coding background who has blossomed into Software Security / Cloud Security engineer. We NEED for you to have strong Azure skills, NOT AWS…although a blend would be acceptable. Rather than someone from a bog-standard IT Operations background, we NEED you to have come from a Development background and you MUST have a good grounding within Software Development as you will mainly working with Developers and need to be able speak their language and develop trust with them. This role was very successfully introduce into this company 2 years ago and as such they need someone to pick up the baton and continue to develop the function. You will be working with a crossfunctional teams and as such you need to have strong communication skills to be able to work various functions. There will opportunity to grow yourself and a team as the company matures. This role is a lead “hands on” role and is perfect for some who has come from a consultancy background with appropriate hands on skills. A passion a modern security approach is paramount, where you help teams build security into their daily work life and are always looking automate, streamline and shift left with compermise of quality and overall security. Read on for more details… Experience Required: • Microsoft Tech Stack Development experience with Software Security, • Demonstrable experience as a Systems Administrator or Software Developer…or both!, • Expert Knowledge of Cloud Security, • Passion for Software Security / DevSecOps and with knowledge of Terraform, Bicep, Sonar Clous, Wiz, and other security product like Trivy preferred, • Experience with cloud computing platforms such as Microsoft Azure, • A strong understanding of software development methodologies and practices, • Ability to Rapid Risk Assessment and Threat Modeling, • Other technical skills required: Azure Security Monitoring including Application Insights, and SIEM, • Excellent communication skills to guarantee stakeholder alignment and successful outcomes at all stages of Product delivery and ongoing support This is a great opportunity and salary is dependent upon experience. Apply now for more details.

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany. The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking. Values: Open, Trusted and Bold Trusted Partners: • Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner, • HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year, • Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio, • Fortinet: Elite VIP Program – one of only 2 in the UK, • AWS: Advanced Solution & Managed Service Provider Program ROLE As an Agile Project Manager, the primary purpose of this role is to be the key, client-facing member of a project delivery team who ensures that projects are delivered successfully using Scrum methodology. As the Agile Project Manager, you will be responsible for all Scrum related meetings, such as sprint planning, backlog refinement, and for more traditional project management activities, such as budget management. This is a role that requires someone with excellent client-facing skills, commercial acumen, as well as the ability to manage others. The ideal candidate must be willing to travel. RESPONSIBILITIES • Working with the delivery team to develop the project scope, objectives, and sign-off/acceptance criteria, • Ensuring overall project governance and best-practice project delivery, • Coordination of project delivery team resources, • Running sprint planning, backlog refinement and other project-related meetings, • Coaching the client on how Scrum is run, ensuring that both Data&AI and the client follow the Scrum process, • Helping the product owner manage the product backlog, • Controlling the project release cycles, • Managing the project budget and forecasts, • Managing other project commercials such as change requests, • Managing project risk plans, i.e. issues, risks, mitigation actions, • Facilitation of project status reporting with support from Project Resource Administrator, • Managing relationships with the client, the Data&AI delivery team, and third-parties, • Interfacing between the consultant development teams and the client, • Adopting a proactive approach to prevent problems from arising, • Reporting and escalating to management as needed, • Ensuring a smooth transition of delivered projects into BAU or Managed Services support REQUIREMENT • A working understanding of the use of agile principles in delivery., • Demonstrable experience as a Scrum Master with certification preferred, • Experience in managing a project budget and overall project commercials, • Excellent communication skills (verbal and written), • Great people skills, with the ability to motivate a team towards a common goal, • Ability to manage a range of stakeholders, up to and including board level, • Experience in working on Data Analytics / Data Warehousing projects At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger. Be yourself with us, and feel that you belong. We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability. We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Description Location: Remote - UK working hours Remote | Full-time Compensation: £90K - £110K We are hiring on behalf of our client, a high-performance financial technology organization specializing in advanced integration service products. The client develops and delivers an innovative, hosted integration platform that enables global financial institutions to maintain a flexible operational infrastructure without requiring internal engineering resources to address connectivity challenges across diverse trading venues. The successful candidate will join a multi-disciplinary Site Reliability Engineering (SRE) team that actively champions a comprehensive automation culture. The mandate of this department is broad and impactful, covering everything from desktop and laptop infrastructure support to sophisticated data center server provisioning and global vendor network connectivity. While each team member brings distinct areas of technical specialization, the department operates under a shared-responsibility model for the entire production environment. The client is seeking a collaborative, growth-oriented professional who can meaningfully contribute to operational excellence while continuously developing their technical capabilities. Key Responsibilities • Automated Infrastructure Provisioning: Architect and build automated provisioning systems for global server and network architectures across both physical bare-metal environments and public cloud infrastructure (AWS, GCP)., • Continuous Delivery Pipeline Management: Evolve, maintain, and optimize the Continuous Delivery (CD) pipeline responsible for provisioning servers, configuring network switches, and deploying core software updates., • External Stakeholder Interfacing: Interact directly with hardware vendors, telecommunications providers, and external financial institutions to manage connectivity and optimize remote operations., • Collective System Ownership: Take shared ownership of the stability, performance, and monitoring of the end-to-end production environment alongside a tight-knit engineering team. Requirements Core Technical Competencies: • Foundational Coding Capability: Practical experience with software engineering is required. While expert-level software engineering is not mandatory, proficiency in basic programming within a language of choice is necessary to construct functional code and utilities independently., • Infrastructure Automation: Demonstrated experience working with software automation tools (specifically Ansible), combined with the coding agility needed to automate all configuration environments., • Systems & Network Administration: Proven experience operating as a Systems Administrator or Network Engineer, paired with a balanced, comprehensive understanding of both domains. Professional & Interpersonal Attributes: • A constructive, open-minded, and self-motivated approach to technical problem-solving., • A strong belief in lifelong learning and an awareness of evolving technologies., • High professional autonomy, with a proven ability to take the initiative within a collaborative, team-oriented ecosystem., • Experience managing third-party relationships, negotiating with vendors, procuring hardware, and supporting remote workforce initiatives via phone and email. Preferred (Non-Essential) Qualifications: • Familiarity with enterprise Authentication Protocols (e.g., SAML, OAuth2, Active Directory, Kerberos)., • Technical proficiency in Microsoft and Azure Active Directory., • Hands-on exposure to Database High Availability (HA) frameworks, including clustering and replication models (e.g., PostgreSQL). Benefits • Competitive Base Compensation: Up to £110,000 per annum, commensurate with experience and skill set., • Equity Participation: Allocation of company share options., • Corporate Benefits: A comprehensive standard benefits package., • Workplace Flexibility: Remote-first working philosophy with flexible arrangements within the UK and Europe, complemented by a modern workspace in Moorgate, London. Interview Process The client utilizes a transparent, structured four-stage evaluation process to ensure deep alignment across technical competencies and professional values: • Initial Screening Call: An introductory conversation with the Talent Acquisition/HR team to evaluate background, operational scope, and career trajectory., • Hiring Manager Interview: A 1-hour in-depth technical domain screen focusing on core systems engineering, network topology, and architecture principles., • Technical Evaluation: A 2-to-3-hour practical interview incorporating a live coding and infrastructure automation exercise., • Executive Interview: A final strategic conversation with the firm’s three Founders to discuss corporate vision and collective cultural fit. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Lead Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer value. What You’ll Do • Setup customer accounts; facilitate onboarding; orient stakeholders; walk through administration portals; introduce support channels., • Identify expansion opportunities; analyze platform usage and customer environments; conduct success planning and strategy sessions; align business outcomes with product adoption., • Conduct assessments; recommend solutions and architectures across DSPM, Privacy, Data Security, and AI Governance offerings., • Perform technical health checks; assess data security, privacy, and AI governance posture; deliver quarterly value and adoption reviews., • Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights., • Build business cases; define value realization; articulate expansion opportunities; schedule checkpoint reviews with stakeholders., • Engage CISO, CIO, Chief Privacy Officer, and Data Leadership stakeholders with clear risk, status, and opportunity updates; support executive discussions and roadmap alignment., • Collaborate on adoption and expansion initiatives to drive customer success., • Operate with a long-term account assignment model tied to ARR and growth potential, typically covering Strategic and Enterprise accounts with significant annual contract value., • Own the technical success plan and adoption roadmap; influence expansion and renewal outcomes in partnership with Sales and Customer Success leadership. What You’ll Bring • 12+ years in customer-facing technical roles focused on data security, privacy, governance, cloud security, or enterprise software (e.g., Technical Consulting, Solutions Architect, Sales Engineer, Technical Account Manager, Customer Success Engineer)., • Hands-on expertise across cloud platforms, data platforms, SaaS applications, security technologies, and enterprise architectures., • Strong experience conducting technical assessments, driving adoption programs, and delivering measurable customer outcomes; familiarity with DSPM, Privacy, or AI Governance platforms is a plus., • Preferred certifications: AWS Solutions Architect, Microsoft Azure Administrator or Solutions Architect Expert, CISSP, CIPP, CIPM, or similar industry certifications., • Proven ability to translate business outcomes into technical adoption roadmaps and measurable value., • Executive stakeholder engagement skills (CISO, CIO, Chief Privacy Officer, Chief Data Officer) with the ability to synthesize technical, business, and risk signals into clear recommendations., • Excellent communication, cross-functional collaboration, and stakeholder management skills. What You’ll Get: Veeam offers benefits that support your whole self: • 25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares, • Private medical, dental, and vision insurance with dependent enrolment, • Life insurance with enhanced coverage and global 24/7 protection, • Income protection after 26 weeks, covering a portion of salary, • Defined contribution pension plan with employer match, • Worldwide travel insurance for business and leisure, with option to enroll dependents, • Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs, • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Please note: If an applicant is permanently located outside of United Kingdom, Veeam reserves the right to decline the application for this position. #LI-DF1 #LI-REMOTE Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our _, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment. _

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