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Company Description At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: • Medical Cover, • Competitive PensionAccess to financial advisors for budget and retirement planning, • Crewmember Assistance Program Perks & Rewards for Restaurant Managers: • Bi-Weekly Pay available, • Competitive pay + monthly bonus, • 28 paid Holidays a year**, • Early closure for company events, • Casual Work Attire, • Employee Discount Programs Job Description Your Role at Raising Cane’s: The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in shift management responsibilities of restaurant operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Ensures operations meet Raising Cane’s standards in all Restaurant zones during a shift, • Acts as manager on duty and opens and closes the restaurant, • Manages cash handling and ensures accountability, • General to the role:, • Enforces Raising Cane’s policies and standards, • Executes shift management meeting Raising Cane’s operations and safety standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Directs Crewmembers during a shift, • Provides exemplary customer service, • Utilises reward and recognition programmes for the Crewmembers in the Restaurant, • Authorises employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.), • Ensures cleanliness of the Restaurant and ensures the facility is in good working order, • Completes other duties as assigned Qualifications Requirements for Success: • Detail-oriented, organised and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognise problems, set goals, execute and convert plans into action to solve problems, • Knowledge and skills in staffing, scheduling, people and cost management, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • Must complete all required Raising Cane’s company training programs, • 1+ years of restaurant or retail management experience, • Must be 18 years of age or older, • GCSEs or equivalent preferred Additional Information _ Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Production ControllerBased in Sunbury-on-Thames, SurreyMon-Fri days, early finish Fridays£40,000 - £50,000 plus benefits & paid overtime when availableA leading designer and manufacturer of specialist safety equipment for hazardous areas serving a global client base across a range of industries is actively seeking an experienced Production Controller to join their in-house Manufacturing Team.Their site in Sunbury is easily reached by both road (2 minutes from the M3) with free on-site parking and public transport (few minutes walk from Kempton Park train station) where they have in-house design, fabrication and testing facilities.This is an exciting time to be joining them as they are continuing to expand their core product ranges, integrating technological developments, and the development of bespoke solutions to meet specific customer needs means that your work will be interesting and varied.As Production Controller you will ensure effective planning, scheduling and progression of customer orders from sales order receipt through production and shipment.The role is responsible for maintaining the integrity of production planning data within Epicor Kinetic, coordinating stakeholders across Production, Purchasing, Engineering, Quality and Sales.In return they are willing to pay an attractive salary (please state your requirement upon application) and the following:40 hour weekFlexible start and finish times7am-8am start, finish from 4pm onwards & lunchtime finish on FridaysPaid overtime available at needs of businessPersonalised induction and personal development plan, and clear career progression pathway within the company in the future.Applications are invited from experienced Production Controllers, Production Planners, and Production Schedulers, as well as Production Supervisors, Team Leaders, and Managers who have worked in a manufacturing environment.Must have previous experience of using an ERP System, ideally Epicor Kinetic (specific training can be provided if required).More information available upon application.TPBN1_UKTJ

Our client is seeking a dedicated Junior Maintenance Technician / Junior Handyman / Property Operations Assistant to join their estate agency.This role requires travel between properties in central London so being able to drive a moped is a strict requirement.Why Join:Pool Moped: Provided for business use.Career Development: A fantastic opportunity to grow your career in the real estate market.The RoleThis is a great first step into the world of Property and Property Management. You will get a variety of experiences and plenty of opportunity for progression.Junior Handyman Duties:Carry out basic hands-on tasks including screwing in fixtures and fittings, installing curtain rails, blinds, shelves, and wall-mounted items.Complete painting and decorating touch-ups to maintain property standards.Assemble flat-pack furniture, tighten fittings, adjust doors, and assist with general upkeep tasks.Support furniture moving, room setup changes, and property reconfiguration as required.Access Coordination amd Guest Preparation:Coordinate contractor access, assist with maintenance scheduling, manage key handovers, and prepare properties for incoming guests or tenants.Restock essentials and ensure properties are tidy, functional, and ready for occupancy.Property Presentation and Marketing Support:Prepare properties to a high visual standard for viewings and guest arrivals.Capture quality photos and videos for listings and promotional use, ensuring properties are clean, organised, and well-presented.Issue Reporting and Communication:Log maintenance issues and updates in the CRM system.Maintain clear communication with the Property Manager regarding property status, completed tasks, and any concerns requiring further attention.Administrative and Operational Support:Assist with utility readings, document organisation, and maintaining accurate tenant and property records to support smooth day-to-day operations.RequirementsExperience in roles such as Maintenance Technician, Handyman, Inventory Clerk, Property Manager, Lettings Assistant, or similar positions are beneficial, but not required.Important: This role requires confident and legal moped driving within London.We will only consider applicants who:Strong time management and ability to work independently across multiple locations.Excellent written communication and keen attention to detail.Friendly, professional, and approachable manner when interacting with tenants, contractors, and team members.Valid UK moped (CBT) licence and confident riding experience ideally in a work-related context (e.g. delivery or courier)Benefits:Company pensionEmployee discountAccess to a health and wellbeing programmeSalary: Starting at £25,500 per yearJob Type: Full-TimeAdditional Pay: Loyalty and yearly bonusesIf you cannot ride a moped, please do not applyApply now with an up-to-date CV.TPBN1_UKTJ

We are recruiting for our client based near to Heathrow, a Project coordinator or someone with Multi Modal knowledge within a Freight Forwarding envirnoment This is a Mon to Fri position, 9-530pm - Ideally you will have 5-10 years experience and Salary £38-50k depending on experience Outline of the role: Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Duties Include: Dealing with multimodal transport operations(Road, sea, air, import, export, warehousing, out of gauge cargo Order acceptance Operations consulting, planning & scheduling Service decision Ad hoc quotation to customers Urgent deliveries controlling, reporting Follow-up on cargo customs clearance and timely delivery File opening Pick-up arrangement Booking Booking of direct/back to back shipments with carrier Customer Inquiries Operational Job Costing Arrival notification to customer Coordination of transit shipments activities Receiving of customer’s instructions Cooperation with customs subcontractor and control on its activities Provide Track & Trace info Irregularity management/handling within his/her responsibility Assure Temporary import / export files controlling / letters submitting. Maintain area standard operational processes Ensure customer retention and customer satisfaction Provide forwarding / logistic support to sales Provide performance on operational excellence and initiate corrective measures Assure operational excellence within his/her responsibility Assure the correct and full use of operation enabling applications Requirements & Skills Knowledge (air / logistics / SCM) preferably in Projects – Oil & Gas, mining, energy sectors. Communication & Interpersonal skills Customer minded Educational background & work experience Preferable Operational industry experience Preferably international working experience Language skills: Fluent in English

Civil Engineer - Infrastructure DesignSalary: Up to £50,000Location: Kingston upon Thames (Onsite, 5 days per week - flexibility after probation)I'm supporting a long-established international engineering consultancy that is looking to bring an experienced Civil Design Engineer into its growing infrastructure team based in Kingston upon Thames. This is an excellent opportunity to work within a global organisation recognised for delivering practical, efficient engineering solutions across major projects worldwide.The company has offices across the UK, Australia, India, Argentina, Jordan, and Morocco, offering exceptional exposure to diverse project work and a strong internal culture centred on engineering excellence.The RoleThis position is ideal for a Civil Engineer with 5+ years' experience , confident working across heavy infrastructure design. You'll play an important role in producing detailed engineering designs, carrying out technical assessments, and contributing to multidisciplinary project delivery.You'll be supported with ongoing professional development, including ICE membership progression and structured technical training.Key ResponsibilitiesProduce detailed civil engineering designs, drawings and calculationsDesign drainage networks, pavements and related infrastructure elementsUndertake engineering evaluations, feasibility studies and design analysisPrepare engineering reports, specifications and technical documentationWork closely with engineers, designers and project managers to ensure aligned project outcomesSupport site inspections, constructability reviews and design resolutionAssist with project planning, scheduling and estimation activitiesMaintain up-to-date knowledge of engineering standards, regulations and best practiceRequirementsMinimum 5 years' experience in civil engineeringBackground in infrastructure, foundations, pavements, structural or similar civil design fieldsStrong software capability across analytical and design toolsExcellent communication and collaboration skillsAwareness of safety, quality, sustainability and compliance within engineering designAbility to work onsite Monday-Friday, with flexibility available after probationWhy This Opportunity Stands OutWork on major, high-value infrastructure projectsSupportive and diverse technical environmentClear pathway for career progression and ICE supportStrong engineering-led culture focused on simplicity, quality and efficiencyBenefitsCompetitive salary (up to £50k, depending on experience)Health insurance & critical illness salary protectionEnhanced company pension25 days' annual leave + bank holidaysEnhanced sick payEmployee Assistance ProgrammeTeam wellbeing initiatives and social activitiesPlease apply or get in touch if interested.Will Herman07581619823Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.TPBN1_UKTJ

Job Title: Gas EngineerLocation: West LondonSalary: £40,000 - £50,000 per annumJob Type: Permanent, Full TimeEstablished in 2011, Richmond Park Plumbers has been providing trusted plumbing and heating services across West London for over 15 years. We are a family-run business with extensive industry experience and a strong reputation for reliable, professional service. Our customers trust us because we take pride in doing the job properly.We're currently looking for an experienced Gas Engineer to join our friendly, well-established team in West London on a full-time basis, with an immediate start available.This is a great opportunity for a skilled engineer with strong experience in reactive heating and plumbing maintenance. The ideal candidate will have at least 5 years' experience.We pride ourselves on running an organised, supportive, and friendly working environment, covering mainly West London and Surrey.If you are looking to develop your career with a trusted local company that values high standards, reliability, and excellent customer service, we would love to hear from you.About the role:The main focus of this role will be carrying out landlord gas safety inspections and boiler servicing. The role will also include reactive maintenance, fault finding, diagnostics, and repairs on heating systems, boilers, HIU units, hot water cylinders, and general plumbing systems.This is a day-shift role only with the ideal candidate based in or around West London.We work exclusively in private residential properties, with no site work or council work required.Key duties:Carry out gas safety inspections and boiler servicing in line with legal and safety requirements for private landlordsProvide clear electronic reports to the office, detailing completed work and any recommended follow-up worksMaintain accurate records of inspections, servicing, repairs, and gas safety certificates issuedCarry out fault finding, diagnostics, and repairs on boilers, heating systems, and plumbing systemsAbout you:Strong competence with flue gas analysers, boiler fault finding, and heating system diagnosticsExcellent customer service skills, with a polite, professional, and friendly approachOwn hand tools required; some larger tools can be providedFull, clean UK driving licenceMust be able to pass a DBS background checkValid ACS domestic gas qualificationsWhat we offer:Company van, fuel card, and uniform providedElectronic scheduling with postcode-based planning to help reduce travel time21 days' holiday per year plus Bank Holidays, with one additional day added each year up to a further 5 daysParking and congestion charges paidCompany social eventsOptional additional hours are available, including weekend work and emergency evening callouts, for engineers who would like to earn morePlease click on the APPLY button to send your CV for this role.Candidates with experience of; Gas Safe Registered Engineer, Heating Engineer, Experienced Gas Engineer, Central Heating Engineer, Plumber, Boiler Service/Installation, Gas Safe Engineer, Heating Maintenance Engineer, Boiler Repairs, Heating Engineer, Heating Installation Engineer also be considered for this role.TPBN1_UKTJ

Civil Engineer - Heavy Civil Infrastructure DesignLocation: Kingston upon ThamesSalary: £45,000 - £50,000 + Excellent BenefitsAre you a Civil Engineer with experience delivering major infrastructure projects? Looking to join a well-established international engineering consultancy working on complex heavy civil engineering schemes?We're recruiting on behalf of a respected consultancy seeking a Civil Engineer with around 5-10 years' experience to join their growing team in Kingston upon Thames.This role offers the opportunity to work on challenging infrastructure projects within a collaborative engineering environment, with excellent support towards professional development and ICE progression.Civil Engineer - Salary & BenefitsSalary: £45,000 - £50,000 DOE25 days holiday + Bank HolidaysPrivate HealthcareCritical Illness Salary ProtectionEnhanced Company PensionEnhanced Sick PayEmployee Assistance ProgrammeOngoing training and professional developmentSupport towards ICE ChartershipOn-site role with flexibility available following probationCivil Engineer - Job OverviewPrepare civil engineering designs, drawings and calculations.Design pavements, drainage networks and associated infrastructure.Produce engineering reports, specifications and technical documentation.Undertake engineering assessments, feasibility studies and design analysis.Support site inspections and provide technical support during project delivery.Work closely with multidisciplinary design and project teams.Assist with project planning, scheduling and programme delivery.Ensure designs comply with relevant industry standards and best practice.Civil Engineer - Job RequirementsDegree qualified in Civil Engineering.Approximately 5-10 years' post-graduate experience.Experience working on heavy civil engineering or infrastructure projects.Previous experience within one or more of the following sectors would be advantageous: Ports & HarboursMarine & Coastal InfrastructureHighwaysBridges & StructuresRail InfrastructureTunnellingFlood DefenceWater InfrastructureEarthworks & Ground ImprovementHeavy Reinforced Concrete StructuresExperience producing engineering calculations, reports and technical documentation.Strong communication and teamwork skills.Full right to work in the UK (no sponsorship available).Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.TPBN1_UKTJ

Are you a hardworking and highly organised professional looking to take the next step in your career? Our Middlesex based client is seeking a dedicated Operations Assistant Manager to join their thriving Gardening Department. If you have a strong background in grounds maintenance and are passionate about delivering exceptional service, we want to hear from you! Key Responsibilities: - Assist the Operations Manager in the overall management of the Gardening Department. - Support daily work dispatch by guiding supervisors and operatives. - Help in scheduling tasks and managing workloads. - Cover for the Operations Manager during periods of absence. - Address staff issues and escalate when necessary. - Provide quotes for one-off jobs, grounds contracts, and tree works. - Conduct regular site inspections to ensure high-quality standards. - Monitor and guide field operatives to enhance their skills and performance. - Ensure compliance with health and safety standards across the team. - Manage incoming client communications and maintain positive relationships. - Identify opportunities for additional services to clients. Qualifications: - Minimum 5 years of experience in grounds maintenance. - Proficiency with a range of garden machinery. - Strong knowledge of plants and trees. - A full, clean driving licence is essential. - Computer skills, emails etc Personal Attributes: - Presentable, self-motivated, and proactive. - Excellent communication skills for client and staff interactions. - Ability to motivate and lead a diverse team. - Strong problem-solving skills with a focus on continuous improvement. - Commitment to exceeding client expectations. - Live within 10 miles of Hayes, Middlesex Package: - £17.00 per hour (equiv £35K per Annum doe) - 28 days holiday (including Bank Holidays) - Employee contribution pension scheme - Company vehicle - A friendly and motivated team culture

Repairs Planner Location: Ealing Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times.Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks.What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities.If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV

This role is responsible for supporting HR operational activity, including employee lifecycle processes, recruitment , personnel administration, HR reporting, employee relations, industrial relations support and workforce coordination. The role will work closely with managers, employees, project teams and the wider HR function to ensure HR processes are delivered accurately, consistently and in line with business needs. Recruitment and resourcing activities will be an important part of the role, with a focus on supporting vacancy progression, interview coordination, onboarding readiness and regular engagement with hiring managers and the Talent Acquisition team. Other duties include but are not limited to: Provide general HR operational support to managers, employees and key project stakeholders. Support workforce coordination by helping managers understand current and future staffing requirements, priorities and operational needs across Heathrow and related project teams. Support recruitment coordination as a key part of the role, including vacancy updates, interview scheduling, candidate feedback follow-up, offer support and onboarding preparation. Prepare and maintain HR, workforce and recruitment-related reporting Support employees and managers throughout the entire employee life cycle by ensuring all HR process actions are successfully completed and managed in Ferrovial systems. Collaborate frequently with project teams, managers, Talent Acquisition and the wider Company HR team to support effective HR service delivery. Advise on HR related queries from managers, employees and external contacts and resolving as appropriate. Support the probationary and performance review processes. Coordinate recruitment activity as part of the HR service, including vacancy progression, interview scheduling, candidate feedback follow-up, offer support and onboarding preparation. Work with managers to understand staffing requirements, workforce movements and recruitment priorities, supporting planning activity where needed. Maintain accurate employee and recruitment-related information in Workday and relevant trackers, providing regular updates on key HR activity, vacancy status, candidate progress, joiners and onboarding readiness. Provide HR data and reports, including headcount, vacancies, joiners and leavers, absence and overtime claims. Update the HR systems, ensuring that staff movements and changes are captured in a timely manner. Provide first-line employee relations support on routine matters, escalating complex disciplinary, grievance or performance management cases to the Head of HR - Projects as appropriate. Support industrial relations and supply chain audit activity where required, in line with industry working rule agreements and client requirements. Identify opportunities for innovation, continuous improvements and implementation of AI across our work and processes. Promoting company values in all dealings with other employees, clients, subcontractors and other external contacts. Ensure smooth implementation of global HR initiatives (supporting payroll migration, individual development programs etc.). Qualifications / Experience HR experience, ideally within an industrial, heavy industry, infrastructure or project-based environment. CIPD Qualification Experience supporting employee lifecycle processes, HR administration, workforce coordination and recruitment activity, including vacancy and onboarding coordination. Experience working with hiring managers and/or Talent Acquisition teams to support recruitment processes and candidate progression. Relevant Skills and Competencies The following training and skills will ensure that the incumbent is able to succeed and thrive in this role: Excellent interpersonal and communication skills, written and verbal Ability to build and maintain positive relationships within the team and across Ferrovial Highly motivated and professional attitude with visible, constructive self-awareness and emotional intelligence. Maintains discretion and confidentiality at all times. Excellent record keeping Strong organisation and time-management skills Attention to detail Ability to analyse HR and workforce data and translate it into clear updates for project teams and HR stakeholders. Ability to coordinate recruitment activity, manage vacancy updates and support a positive candidate and hiring manager experience. Familiar with Microsoft packages Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! Ferrovial is an equal opportunity employer. We treat all jobs applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws

Contract Support – Leading FM Service Provider- Temp to Perm Role- 32k-Hybrid Position Location: Heathrow- London (Hybrid Working Available) Salary: £32,000 per annum Employment Type: Permanent, Full-Time Are you an experienced Contract Support Administrator looking to join a market-leading Facilities Management provider? We’re working in partnership with a prestigious FM service company based in Heathrow, seeking a motivated and detail-oriented individual to join their team on a permanent basis. The Role As Contract Support, you’ll play a key role in ensuring the smooth operation of FM contracts, providing essential Helpdesk administrative and financial support to both the Contract Manager and wider operational team. This is a varied and fast-paced role with opportunities to progress within a leading organisation. Key Responsibilities Deliver comprehensive administrative and financial support to the contract team PPMs and Scheduling Engineers Manage purchase orders, invoicing, and financial reporting Maintain accurate records and ensure compliance with company systems and processes Liaise with clients, engineers, and suppliers to ensure smooth service delivery Assist in the preparation of monthly reports and audits Skills & Experience Previous experience in a Contract Support or FM administration role Strong financial and administrative skills (experience with CAFM systems desirable) Excellent communication and organisational abilities Proficient in Microsoft Office (especially Excel) A proactive and collaborative approach to work What’s on Offer Competitive salary between £32,000 Hybrid working arrangement (office and home-based) Opportunity to work with a highly respected FM service provider Supportive, team-oriented culture with real career development potential If you’re a confident and motivated individual with a background in FM or contract support and you’re ready to take the next step, we’d love to hear from you- Please send your CV to (url removed) or apply to this advertisement

Position: Senior Funeral Director Location: A Spicer & Son Funeral Directors, Southall Job Type: Full-time, permanent Salary: £35,179.28 per annum We are looking for a compassionate and committed Senior Funeral Director to join our team at A Spicer & Son Funeral Directors in Southall, as someone who takes pride in supporting families with care and professionalism. You will play a key leadership role in overseeing funeral arrangements, guiding and developing your team, and building strong relationships with local partners and the wider community to ensure every service is delivered with respect and excellence. Why This Role Matters... As a Senior Funeral Director, you will be responsible for team performance, development, and operational leadership, supporting the Cluster Manager in achieving business objectives. This role ensures consistent compliance, client satisfaction, and staff excellence, fostering a culture of empathy, professionalism, and continuous improvement. Your Impact and Responsibilities... As a Senior Funeral Director, you lead by example, guiding families with empathy and professionalism, while supporting your team to do the same. You'll spend around 70% of your time delivering and overseeing services, and the rest managing the day-to-day operations of one or more branches, including the team. You'll be responsible for ensuring high standards of care, training, service delivery, and local marketing, creating a culture where your team is proud of the work they do and families feel informed, respected, and looked after. As a Senior Funeral Director, you will: Deliver complex funeral arrangements with professionalism - ensuring all funeral arrangements are respectful, appropriate, and reflect the client's wishes. Oversee branch standards and ensure timely, high-quality care of the deceased. Participate in an out-of-hours on-call rota (including nights/weekends) to support families - providing out of hours support, including dignified collection and transfer of the deceased into care. Lead on recruitment, onboarding and ongoing performance reviews, undertaking regular 121's. Ensure back-of-house teams have responsibilities, and ensure seamless scheduling and service coordination. Support the Cluster Manager in overseeing branch performance, audits, and compliance processes. Identify service gaps and recommend improvements to processes and training. Take responsibility for ensuring funeral plan banks are replenished. Ensure all team members are Funeral Plan Consultant (FPC) trained. Skills and Knowledge... Comfortable leading and motivating a team to uphold the highest standards of professionalism, presentation, and service delivery. Empathetic, service-oriented, and committed to excellent client outcomes. Understanding of the nature of the role and is prepared to assist families whenever needed, ensuring continuous care and operational effectiveness. Able to follow strict procedures, maintain accurate records, and ensure adherence to legal and company regulations. Confident working independently and thrives on delivering results. Flexibility to work evenings, weekends and on-call. Understanding of operational efficiency, service offerings, and financial considerations within the funeral industry. What We Offer... Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme. Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your family's future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Holiday Allowance: Start with a generous leave entitlement of 33 days per year, inclusive of Bank Holidays. Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. What are the next steps? If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. About Us We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well. Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion andmake the UK a world leader in end-of-life care. Here to help, whenever you need. FCA Statement Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to upholding the highest standards, which we achieve by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be asked to provide your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR). Equality, Diversity and Inclusion Statement We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you. And if there's anything you need to make the process more accessible, please let us know. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable. We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions. Therefore, we recommend submitting your application as early as possible. TPBN1_UKTJ

We are actively recruiting for an experienced Branch Manager with experience of managing a showorrom or depot in the wholesale, building, construction, builders merchants, windows, doors etc industries. Experience dealing with customers directly either face-to-face or over the phone. We also want to see applicants have some form a technical understanding as the manager will be responsible for ordering spare parts, measuring openings (covering Surveyor), signing off deliveries. The company are extremely well established with a great reputation in their industry. Working as part of a small but busy team and manage the planning, co-ordination and operation of the branch. You will be responsible for all aspects of running and maintaining an efficient Branch operation, answering and making telephone calls, responding to emails, processing orders and scheduling installations. You will have a team of 4 to manage and provide general support to. This role does require someone who is happy to roll up sleeves and be hands on where needed to support colleagues.Check condition and quantities of all delivered goods against delivery notes The ideal candidate should have supervisory, sales, and admin experience with clear communication skills. Leadership Skills Ability to Manage Time and Workload Effectively Excellent communication skills both written and verbally IT literate Ability to Work in a Team Environment Strong attention to detail Hours Monday Friday 7.30am 5.00pm plus Saturday 9.00 12.30pm on a rota basis. Benefits Competitive salary dependent on experience + bonuses Monthly, quarterly and annual performance related bonus scheme Company Car Company Mobile Phone 5 weeks paid holiday Company pension contributions Friendly working conditions and full training provided TPBN1_UKTJ

Customer Service Advisor / Call Centre Agent Are you passionate about delivering excellent customer service and helping people find solutions? This is a great opportunity to join a busy Repairs Contact Centre, supporting residents with repair requests, arranging appointments and helping deliver a positive customer experience from first contact through to resolution. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Contact Centre Advisor, Call Centre Agent, Customer Service Representative, Customer Support Advisor, Customer Care Advisor, Customer Service Administrator, Helpdesk Advisor, Repairs Advisor, Repairs Administrator This role is known internally as a Repairs Contact Centre Agent SALARY: £30,300 per annum + Benefits LOCATION: Ealing, West London or Staines, Surrey – Fully Onsite JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 hours per week, Monday to Friday, shift pattern between 8:30am and 5:30pm JOB OVERVIEW The organisation is looking for a confident and customer-focused Customer Service Advisor / Call Centre Agent to join its Repairs Contact Centre team. Working as the Customer Service Advisor / Call Centre Agent, you will be the first point of contact for residents with repairs and maintenance enquiries, responding across telephone, email and other communication channels. As the Customer Service Advisor / Call Centre Agent, you will accurately capture repair details, help diagnose issues through effective questioning, raise repair orders, schedule appointments and keep customers informed throughout their repair journey. This is a fast-paced and rewarding role where you will work closely with contractors, operatives and internal teams to coordinate repairs, resolve enquiries and support excellent service standards. Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Customer Service Advisor / Call Centre Agent include: • Customer Enquiries: Respond to repair and maintenance enquiries by telephone, email and other communication channels, • Repair Diagnosis: Identify the nature and priority of repair requests, accurately diagnosing issues and referring complex cases where needed, • Repair Orders: Log repair requests, raise repair orders and schedule appointments in line with policies, priorities and service level agreements, • Customer Resolution: Take ownership of customer enquiries and manage cases through to resolution wherever possible, • Contractor Liaison: Liaise with contractors, operatives and internal departments to coordinate appointments and ensure timely completion of works, • Progress Updates: Monitor outstanding repairs, chase progress and keep customers informed of updates, delays and outcomes, • Complaint Handling: Handle repair-related complaints professionally and seek early resolution in line with procedures, • Risk Escalation: Identify safeguarding concerns, vulnerable customers, health and safety risks and emergency situations, escalating where appropriate, • Repairs Administration: Maintain accurate customer and property records, ensuring information is up to date and compliant with data protection requirements, • Service Improvement: Support team targets, customer satisfaction goals and continuous improvement by identifying recurring issues and process improvements CANDIDATE REQUIREMENTS • GCSEs or equivalent in Maths and English, Grades A*–C / 4–9, • Previous experience within a customer service, contact centre or call centre environment, • Excellent communication, listening and customer service skills, • Strong IT skills with confidence using CRM systems and digital applications, • Strong administrative skills with excellent attention to detail, • Ability to manage a high volume of enquiries and prioritise effectively, • Proactive approach to problem-solving and delivering positive customer outcomes, • Calm, professional and empathetic approach when dealing with challenging situations, • Ability to commute to either the Ealing or Staines office five days per week, • Experience with Microsoft Dynamics would be advantageous, • Experience within social housing, repairs, property maintenance, scheduling or workforce planning would be beneficial but is not essential BENEFITS • 25 days’ holiday plus Bank Holidays, rising to 28 days after 3 years’ service • Up to 8% contributory pension • A generous annual wellbeing allowance of up to £300 for health and lifestyle benefits for you and your family • Access to a wide range of staff discounts • Investment in your learning and development • Cycle to Work Scheme The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14978 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London or Staines, Surrey, South East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

Salary - £32,448 per annum We are currently recruiting for a Night Manager to join our Truly Talented team. Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for career growth and for the opportunity to lead a hardworking team. What we offer SALARY: £32,448 per annum Full-time contract (40hrs per week) Your role As a Night Manager, you will be running the hotel at night. You will manage, coach and train the team to provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times. You will lead by example and greet guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone. You'll work in a busy and hardworking team environment, where you'll continually learn and develop. Responsibilities of a Night Manager will include but are not limited to: • Managing the guest experience, ensuring each and every guest receives great service, defined by our values and mission statement; • Manage the departmental costs ensuring scheduling and resources are dispatched accordingly to support operational performance; • Establishing opportunities for improving operations consistently; • Address guests' service needs in a professional, positive, and timely manner; • Comply with quality assurance expectations and standards; • Regularly review our guest experience feedback, share results and comments and work to improve each facet of the business; • To work with all other departments in a suitably respectful, courteous and helpful manner; • To establish a courteous, helpful, and friendly attitude toward all guests at all times and to be confident in using guest names at every available opportunity; • To be aware of complaints/problems and bring them to the attention of the Front Office and Duty Manager and to offer assistance using your integrity; • Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after; • Continuously improve all operational processes and ensure these are clearly communicated to the relevant team members. The ideal person for this role will be enthusiastic about change, focused on details and trusting. The core skills and experience required to succeed • Truly passionate about the Hospitality Industry; • Previous experience as a receptionist or reception supervisor is required; • Ability to understand our guests' needs to create exceptional service experiences, that result in lasting memories; • Outstanding customer service skills with the ability to anticipate guests needs; • A strong leader capable of motivating and influencing others to work to defined procedures and standards; • Excellent personal presentation; • Ability to function independently with a minimum of supervision; • Excellent communication skills, the ability to communicate verbally and in writing; • To be an enthusiastic team player with a flexible approach. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Hilton Garden Inn London Heathrow Airport. Benefits Worldwide employee discounts at Hilton Hotels; Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B; 28 days holiday, including bank holidays, increasing yearly to 33 days; Discounts across retail, restaurants, events and more through our benefits & rewards portal; Access to our Employee Assistance Line to support your Mental Health and Wellbeing; Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay; Yearly complimentary Axiom Xcape stayover after one year of service; A growing team with great training, progression, and promotion opportunities; Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire; Free meals while on shift; Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT

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