Business Administration Apprentice - Phoenix Pathway

Kick-start your career with an exciting opportunity as a Business Administration Apprentice within a leading IT company based in London. This paid apprenticeship is designed for students who have recently completed their A-Levels and are looking to gain practical workplace experience while earning a salary and working towards a recognised qualification.
As part of a supportive and professional team, you will develop valuable business administration skills while assisting with the day-to-day operations of a fast-paced technology business. You'll gain hands-on experience across administration, customer service, project coordination and business support, providing you with an excellent foundation for a successful career in the IT industry.
This is an ideal opportunity for motivated individuals who are organised, eager to learn and ready to take the first step into a professional career.

Duties

• Support the day-to-day administrative functions of the business and assist various departments across the organisation.
• Manage emails, calendars and meeting schedules using Microsoft Outlook.
• Prepare professional documents, reports and presentations using Microsoft Word, Excel and PowerPoint.
• Update and maintain customer records and company databases using internal CRM systems.
• Assist with processing business documentation, purchase orders and general office administration.
• Coordinate meetings, training sessions and internal communications.
• Provide excellent customer service by responding to telephone and email enquiries in a professional manner.
• Support project administration for the IT team by tracking tasks, documentation and deadlines.
• Organise and maintain digital filing systems to ensure company records remain accurate and accessible.
• Work closely with experienced colleagues to develop knowledge of business operations and the technology sector.
• Maintain confidentiality and handle sensitive business information professionally.
• Complete apprenticeship coursework and attend any required training sessions.

Experience

• Recently completed A-Levels (or equivalent qualifications).
• Applicants must include their UCAS points on their CV as part of the application process.
• No previous office or administration experience is required—full training will be provided.
• Strong computer skills with a good working knowledge of Microsoft Office (Word, Excel, Outlook and PowerPoint).
• Excellent written and verbal communication skills.
• A professional, enthusiastic and positive attitude with a willingness to learn.
• Strong organisational skills and attention to detail.
• Good time management and the ability to prioritise tasks effectively.
• Ability to work independently as well as part of a team.
• An interest in business administration and the IT industry.

This paid apprenticeship offers a starting salary of £24,420 per annum, a fully funded Business Administration qualification, ongoing mentoring, career development opportunities and the chance to gain valuable experience within a growing IT organisation. If you're looking to begin a long-term professional career after completing your A-Levels, we'd love to hear from you.