Receptionist / Business Administrator
2 days ago
Saint Albans
Receptionist / Business AdministratorSt Albans | Full-Time | Permanent | £25,000–£30,000 DOEAre you someone who loves meeting people, thrives in a busy environment and enjoys variety in your day? We're recruiting on behalf of a highly respected professional services organisation for an enthusiastic Receptionist / Business Administrator to become the face of their St Albans office. This is far more than a traditional reception role. You'll be the first point of contact for clients while also supporting a range of business functions including administration, HR, events, learning & development and internal projects. If you're looking for a position where you can grow your skills and build a long-term career, this could be the perfect opportunity. The Role You'll play a key part in ensuring the office runs smoothly while delivering an exceptional experience for clients and visitors. Working alongside a friendly, collaborative team, you'll enjoy a varied workload where no two days are the same. Key Responsibilities Reception & Front of House \n\n • Welcome clients and visitors with a warm, professional approach\n, • Answer and direct incoming calls\n, • Coordinate meeting room bookings and ensure rooms are presentation-ready\n, • Prepare refreshments for client meetings\n, • Manage incoming and outgoing post, couriers and deliveries\n, • Organise catering and office supplies\n, • Maintain visitor logs and assist with office security procedures\n, • Support the smooth day-to-day running of the office\n Business Administration \n\n, • Diary management and meeting coordination\n, • Prepare business correspondence and documentation\n, • Support client onboarding and compliance administration\n, • Scan, file and maintain confidential documents\n, • Update internal databases and document management systems\n, • Assist with HR administration and Learning & Development activities\n, • Help organise company events, charity initiatives and employee engagement activities\n, • Support business improvement projects and provide administration across multiple departments\n About You We're looking for someone who is:\n\n, • Friendly, professional and approachable\n, • Exceptionally organised with great attention to detail\n, • Confident communicating with clients and colleagues\n, • Able to prioritise multiple tasks in a fast-paced environment\n, • Proactive and happy to take ownership of their work\n, • A genuine team player who enjoys supporting others\n, • Passionate about providing outstanding customer service\n Skills & Experience Essential \n\n, • Previous experience in reception, administration or customer service\n, • Excellent communication skills\n, • Strong Microsoft Office skills (Word, Outlook and PowerPoint)\n, • Professional telephone manner\n, • Excellent organisational and time management skills\n, • High level of accuracy and attention to detail\n Desirable \n\n, • Experience within a professional services environment\n, • Experience using document management systems\n What's in it for You? \n\n, • Join a well-established and highly regarded organisation\n, • Friendly, supportive and collaborative team\n, • Excellent training and ongoing development\n, • Opportunity to gain exposure across HR, administration, operations and business support\n, • Varied role with genuine career progression opportunities\n, • Be part of a business that values its people and invests in their future\n