Spa Manager Banbury
10 hours ago
Banbury
Spa Manager - Banbury £33,000 basic salary plus benefitsAre you passionate about wellness and exceptional customer service? Do you thrive in leading a team to deliver outstanding guest experiences? If so, this is an exciting opportunity to join a premium spa environment as a Spa Manager.Benefits:Complimentary breakfast or lunchFlexible working schedule28 days annual leave, increasing with length of serviceFree gym membershipAdditional complimentary membership for a nominated person (after 2 years)Discounted spa treatments (30%) Discounted retail products (20%)Discounted food and beverages (50%)Ongoing career and personal development trainingAccess to mental health, wellbeing, and employee assistance programmesLength of service recognition awardsStaff awards and performance bonusesDiscounts on entertainment and shoppingKey Responsibilities:Oversee the day-to-day operations of the spa, ensuring a high-quality and relaxing experience for all guestsLead, motivate, and manage a team of therapists and support staffDevelop and implement strategies to drive revenue and enhance customer satisfactionDeliver a range of spa treatments when required, including massages, facials, manicures, and pedicuresMaintain exceptional standards of cleanliness, safety, and customer careManage stock, budgets, and staff scheduling to ensure efficient operationsFoster a positive, collaborative working environment that supports team development and growthAbout You:NVQ Level 2 & 3 in Beauty Therapy (or equivalent)Results-driven with a strong focus on KPIsExcellent interpersonal and customer service skillsStrong written and verbal communication abilitiesProven track record in delivering outstanding customer serviceHighly organised with the ability to manage multiple prioritiesConfident decision-maker with strong problem-solving skillsExperience in team leadership and staff developmentAbility to build rapport, trust, and credibility with clients and colleaguesFlexible approach to working hours, including weekends and holidaysDesirable:Knowledge of premium skincare products and treatmentsThe Opportunity: Join a leading organisation within the health and wellness sector, offering a supportive environment and clear opportunities for career progression. As Spa Manager, you will play a key role in delivering exceptional guest experiences while developing and inspiring your team.Ready to take the next step in your career? Apply today.