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Essential Roles & Responsibilities \n\n • Diagnose and resolve complex incidents across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing platforms, ensuring compliance with financial services regulations\n, • Implement network configuration changes using approved templates and security baselines, maintaining audit trails\n, • Validate device configurations, firmware posture, and compliance with golden standards and sector-specific requirements\n, • Support onboarding of new sites/services using Zero-Touch Provisioning (ZTP) and Infrastructure-as-Code pipelines\n, • Manage routing policies, QoS, wireless performance tuning, and load balancer configuration updates\n, • Collaborate with vendor management teams on escalated transport or device issues, ensuring regulatory requirements are met\n, • Contribute to CMDB enrichment through topology validation and asset reconciliation\n, • Support automated impact assessments and change risk analysis, with a focus on operational resilience\n, • Participate in continuous service improvement (CSI) initiatives, such as monitoring optimisation and capacity analysis\n, • Provide technical guidance and mentoring to Level 2 engineers\n\n Financial Services & Regulatory Compliance \n\n • Ensure all network operations adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC)\n, • Maintain documentation and audit trails for all changes, incidents, and compliance activities\n, • Support risk assessments, compliance reviews, and operational audits as required\n, • Integrate regulatory requirements and security controls into network designs and operations\n\n Governance & Reporting \n\n • Maintain accurate incident, request, and change records in ServiceNow\n, • Produce and present operational reports, dashboards, and summaries for internal and customer stakeholders, highlighting compliance, risk management, and performance\n, • Support governance initiatives including process improvement, risk analysis, and post-implementation reviews\n\n Key Skills \n\n • Advanced routing & switching (BGP/OSPF, ACLs, NAT)\n, • SDWAN technologies (e.g. Fortinet, Cisco)\n, • Wireless LAN operations and performance tuning\n, • Familiarity with F5 or equivalent load-balancing platforms\n, • Exposure to automation or scripting (Python, Terraform, Ansible)\n, • Strong troubleshooting and analytical skills\n, • Experience with network compliance, configuration management, and infrastructure documentation\n, • Familiarity with automation frameworks and CI/CD for network configuration (Python, Terraform, Ansible)\n\n Behavioural Competencies – Organisational & Behavioural Fit \n Essential: \n\n • 4+ years’ hands-on experience in network engineering, including advanced support and implementation for regulated/financial environments\n, • Strong understanding of network principles, design, operational environments, and compliance requirements\n, • Proven experience with complex incident resolution, change management, and performance optimisation\n, • Experience with data centre network technologies, cloud and security services (Azure, AWS, Load Balancing, DNS)\n, • Effective under pressure; strong written and verbal communication\n, • Familiarity with ITSM workflows, SDWAN/VPN concepts, and ServiceNow\n, • SASE management (Fortinet / Netskope)\n, • Fluent written and spoken English is essential. The role requires the ability to produce audit ready documentation and communicate confidently with senior and executive level stakeholders\n\n Highly Desirable: \n\n • Experience in managed service or telecom environments, especially for financial services clients\n, • Hands-on provisioning/troubleshooting with Voice technologies (Avaya, Cisco Call Manager)\n, • Relevant certifications (CCNP, Fortinet NSE5/7, Meraki ECMS2, F5)\n, • Experience with SolarWinds, Infoblox, Zero-Touch Deployment, automation tools\n\n Critical Competencies – General Fit \n Personal Attributes: \n\n • Technical leader and mentor, passionate about advanced troubleshooting and optimisation\n, • Strong compliance and risk awareness, with attention to regulatory detail\n\n Shift & Working Pattern: \n\n • Standard business hours, with participation in an oncall rota as required\n, • Occasional weekend engineering coverage will be required, typically limited to a small number of planned weekends per year, to support business continuity, resilience testing, or disaster recovery activities\n\n

\n Group Finance Manager\n\n\n \n \n \n \n \n \n \n \n \n \n \n £60,000 - £70,000 + BenefitsGloucestershire A growing, family-owned group business is seeking an experienced Group Finance Manager to lead its finance function during an exciting period of growth and development. Managing a team of four, you'll take ownership of the day-to-day finance operation across a multi-entity business, ensuring robust financial controls, accurate reporting and the smooth running of a high-volume transactional finance function. This is a hands-on leadership role offering the opportunity to make a genuine impact. Alongside managing reporting, budgeting and financial controls, you'll be tasked with driving efficiencies, improving processes and procedures, and helping create a more streamlined and scalable finance function. Key Responsibilities \n \n • Lead and develop a team of 4 finance staff\n, • Prepare monthly management accounts and group reporting\n, • Oversee high-volume transactional finance activities\n, • Manage month-end processes, reconciliations and financial controls\n, • Support budgeting, forecasting and cash flow management\n, • Drive process improvements and increased automation within finance\n, • Partner with operational stakeholders across the business\n, • Support year-end and audit requirements\n About You \n \n, • ACA, ACCA or CIMA qualified\n, • Proven Finance Manager / Group Finance Manager experience\n, • Strong management accounting and reporting background\n, • Experience managing transactional finance teams\n, • Commercial, hands-on and proactive approach\n, • Passion for continuous improvement and process optimisation\n, • Comfortable operating within a fast-paced SME environment\n The Opportunity This is an excellent opportunity to join a successful and ambitious business where you'll have real influence over the finance function and play a key role in supporting future growth. For a finance professional who enjoys combining team leadership, operational finance and continuous improvement, this role offers both challenge and long-term career potential.\n \n \n \n \n \n \n \n \n \n \n \n

Our well-established national business, with a strong reputation for innovation, is looking for a Customer Relationship Manager to join its dynamic team based in Quedgeley. The company prides itself on a culture built around integrity, collaboration, innovation and excellence. \n \n This is a pivotal role focused on protecting and strengthening customer relationships. The successful candidate will take ownership of customers at risk of leaving, working proactively to resolve service issues, rebuild confidence and maximise customer retention. Working closely with internal teams, you'll drive effective service recovery plans while identifying opportunities to improve the overall customer experience. \n \n This is an excellent opportunity for someone who thrives on building relationships, solving problems and influencing positive outcomes. You will be a confident communicator with strong negotiation and objection-handling skills, commercial awareness, and the ability to remain calm under pressure. \n \n Key Responsibilities: \n\n • Act as the main point of contact for customers at risk of cancelling their contracts.\n, • Build strong relationships with customers to understand concerns and restore confidence in the service.\n, • Investigate issues, identify root causes and implement effective service recovery plans.\n, • Work collaboratively with internal teams to improve service delivery and customer satisfaction.\n, • Maintain regular communication throughout the recovery process, ensuring commitments are met.\n, • Monitor service performance and identify trends impacting customer retention.\n, • Maintain accurate records of customer interactions, recovery actions and outcomes.\n, • Produce reports on retention performance, recurring issues and opportunities for continuous improvement.\n, • Share best practice with colleagues to support customer retention and service recovery.\n, • Manage the contract termination process where retention is not achievable.\n\n \n Candidate Attributes: \n\n • Previous experience in customer relationship management, retention or customer success.\n, • Strong relationship-building and communication skills.\n, • Confident handling challenging conversations and resolving customer concerns.\n, • Commercially aware with a proactive, solutions-focused approach.\n, • Organised, resilient and able to prioritise effectively in a fast-paced environment.\n\n ? \n Flexible Working - Monday – Friday, 40 hours per week (flexible start and finish time) - one day per week WFH \n \n Salary - £32,000+ plus excellent benefits including: \n\n • 25 days' annual leave plus bank holidays\n, • Healthcare Cash Plan (Medicash)\n, • Employee Assistance Programme (EAP)\n, • 24/7 GP and prescription service\n, • Employee wellness programme\n, • Company pension scheme\n, • Life assurance\n, • Birthday off every year after 12 months' service\n\n

Technical Support Engineer Gloucester Hybrid Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision We are looking for passionate individuals to join our Engineering Support team as a Product Support Engineering Manager at our Gloucester site. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role As a Technical Support Engineer you will work within our Customer Support Centre (CSC) based in Gloucester, UK. Reporting to the Technical Team Leader, EAME Region your responsibilities will include the following:- To directly manage Airline and/or MRO (Maintenance Repair and Overhaul) accounts within the EAME region and to be a focal point for any 'Technical Requests' for the three product divisions of Safran Landing Systems - Landing Gear, Wheels and Brakes, plus Braking, Steering and Monitoring Systems Equipment. Provide timely support in line with customer required date (CRD) including for both on-wing and in shop requests and ensuring strict compliance with flight safety regulations at all times. To ensure complete answers are provided to customer requests, interface and coordinate with the internal functions within Safran LS including Product Support Engineering (PSE) teams for all three product divisions, Product Support Management, Customer Support Management and Engineering teams etc Utilising the existing tools (CRM / MS Dynamics) for all requests including documentation, traceability as well as on-wing repairs (RDAS) etc Daily Management of Aircraft on Ground (AOG) activity and support urgent requests from customers in respect of the AOG rules Required to support the Global Out-of-Hours AOG Desk by working a weekend day-shift on a rotation basis. Support routine travel to customers, when needed, within the EAME region in line with the annual visit planning What You'll Bring Educated to HND standard or equivalent work related experience Experience of managing customer relationships Analytical and Problem solving methodology Positive approach to working as part of a team and also independently Experience in some of the current applications / tools including: MS Dynamics, Tech Pubs Documentation, CRM, On base etc Effective communication skills including both verbal, written and presentation A flexible approach to support Out-of-Hours AOG Management and potential customers visits Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs

️ Design Manager 📍 Gloucestershire An exceptional opportunity has arisen for an experienced Design Manager to join a major construction project currently entering a critical phase of delivery in Gloucestershire. Working as part of a high-performing project team, you will be responsible for managing the design process from pre-construction through to project completion, ensuring technical excellence, programme certainty, and successful stakeholder coordination throughout the project lifecycle. This role would suit an ambitious Design Manager seeking exposure to a large, complex scheme with significant technical, logistical, and stakeholder challenges. Key Responsibilities: • Manage and coordinate the design process from pre-construction through delivery • Lead design team meetings and drive design programme performance • Coordinate consultants, specialist designers, subcontractors, and project stakeholders • Ensure design information is delivered in line with programme requirements • Review design solutions for buildability, compliance, quality, and cost effectiveness • Identify design risks and develop mitigation strategies • Support procurement activities and technical package reviews • Manage design approvals and statutory authority interfaces • Drive value engineering and continuous improvement initiatives • Ensure seamless integration between design, commercial, and construction teams The Ideal Candidate: • Previous experience as a Design Manager, Senior Design Manager, Design Coordinator, or Technical Manager within the construction industry • Experience delivering large-scale construction projects • Strong understanding of design management processes throughout the project lifecycle • Ability to manage multidisciplinary consultant teams • Excellent communication and stakeholder management skills • Strong knowledge of planning, building regulations, and construction methodologies • Degree-qualified in Construction Management, Architecture, Engineering, or a related discipline preferred What's on Offer: • Competitive salary and benefits package • Long-term project pipeline • Opportunity to work on a flagship development • Career progression within a growing project environment • Supportive and collaborative leadership team How to Apply? This position would suit candidates from main contracting, major projects, infrastructure, defence, healthcare, commercial, education, or mixed-use development backgrounds. Appy now or for a confidential discussion, please contact Fiona at Thatcher Associates

ADEY, the market leader in the provision of residential water treatment products for closed loop heating and cooling systems in the UK, is looking for a Quality Engineer to join the team. Part of the Genuit Groups’ Climate Management Solutions (CMS) business unit, ADEY has ambitious growth plans to continue protecting the world's heating and cooling systems, to have a positive impact on the environment and people's lives. The Role The Quality Engineer plays a pivotal role in ensuring the consistent delivery of high-quality products across both internal assembly operations and the external supply chain. With primary responsibility for day-to-day quality performance within the assembly facility, this role provides hands-on support to production, driving rapid issue resolution, robust process control, and right-first-time outcomes. Reporting to the QHSE Manager, with a dotted-line to the Product Quality Manager, the role also leads and develops a small team of Quality professionals to ensure effective execution of quality priorities and continuous improvement activities. Working cross-functionally with Operations, Engineering, R&D, and Supply Chain, the Quality Engineer ensures that new and existing products meet defined quality standards, supports successful new product introduction, and maintains compliance with the organisation’s Integrated Management System and ISO 9001 requirements. This is a highly visible role requiring strong leadership, technical expertise, and the ability to influence at all levels to embed a culture of quality, accountability, and continuous improvement throughout the business. Travel within the UK is required as part of the role. Role Location: Stonehouse, Gloucester Hours: 8:30 - 17:00 (1 hour lunch) Working Style: On-site Responsibilities Provide hands-on daily quality support to the assembly facility, ensuring issues are identified, contained, escalated, and resolved efficiently to maintain production flow and product quality. Act as the primary quality contact for production, driving rapid problem-solving and root cause analysis using structured methodologies such as 8D, RCA, and DMAIC, ensuring effective and sustained corrective actions. Lead and develop two Quality professionals, ensuring effective prioritisation, clear accountability, and alignment to business and production objectives, while fostering a culture of continuous improvement. Develop, implement, and maintain robust process controls, including PFMEA, Control Plans, SPC, and MSA, ensuring capable and consistent manufacturing processes. Perform product inspection and measurement activities to verify conformance to drawings and specifications, supporting both production and supplier validation. Lead and support the Production Part Approval Process (PPAP) for new products and engineering changes, including developing and maintaining the PPAP system and ensuring supplier compliance. Support new product introductions (NPI) to ensure quality standards are achieved at launch and sustained through production, maintaining robustness of product builds. Qualify, approve, and develop suppliers through audits, capability assessments, and risk evaluations, including manufacturing, technological, and HSE considerations. Conduct regular supplier audits and performance reviews, using KPIs to ensure alignment with ADEY expectations for quality and delivery. Manage supplier non-conformances (NCRs), ensuring effective containment, root cause investigation, and implementation of permanent corrective actions. Work closely with suppliers to reduce variation, scrap, and rework, driving continuous improvement initiatives. Support on performance improvement programmes, monitoring key metrics such as PPM and Cost of Poor Quality (COPQ). Collaborate cross-functionally with Operations, Engineering, R&D, and Supply Chain to ensure effective resolution of quality issues and continuous improvement of processes and products. Support customer-specific requirements, providing technical guidance to suppliers and internal teams as needed. Support and contribute to the Internal Audit programme, ensuring compliance with the Integrated Management System (IMS) and maintaining ISO 9001 certification. Assist in external audits and ongoing compliance activities, ensuring business readiness and adherence to quality standards. Provide clear reporting and communication of quality performance, risks, and improvement activities to the QHSE Manager, Product Quality Manager, and wider business. The Person Extensive experience in a small to medium lean manufacturing environment with a strong background in supplier quality activity. HNC in Engineering Knowledge of ISO 9001 /TS 16949 Management Systems Strong technical background including geometric tolerancing, understanding technical drawings etc. Experience with PPAPs and problem solving tools, 8D, 5Ys Experience of component measurement techniques Experience using a Coordinate Measuring machine (CMM) Qualified Lead Auditor with experience of supplier and product & process audits Proficient with Microsoft Office applications (Excel, Word, PowerPoint etc.) Able to work autonomously with minimal supervision and can prioritize tasks effectively The Benefits 25 days holiday Pension contribution matched up to 8% Life Assurance 3x base salary Genuit sharesave scheme

Annual salary: up to £(phone number removed) Head of Estimating Location: Homebased - Remote, with UK travel Contract: Full-time, Permanent Hours: 40 per week, Monday to Friday Salary: £106,000 per annum, plus £6,900 car allowance Mears Group is seeking an exceptional Head of Estimating to lead our commercial estimating and tendering function at a strategic level. This is a pivotal senior leadership role, shaping how we price, win and mobilise major contracts across the organisation. If you are commercially astute, influential at senior levels, and passionate about driving excellence in tendering, this is an opportunity to make a significant impact on the future growth of our business. About the Role As Head of Estimating, you will take ownership of developing robust, compliant and commercially competitive bids across a wide range of workstreams, including Repairs & Maintenance (such as M&E and Planned Works), Central Government housing and support services, Decarbonisation and Net Zero programmes, and DLO support. You will shape the commercial strategy behind each opportunity, building cost models from first principles, driving value engineering, and ensuring risks and assumptions are clearly understood. Working closely with Business Development, Operations and Legal teams, you will influence strategic bid decisions and ensure our proposals support sustainable growth and margin protection. Your leadership will set the standard for commercial governance, pricing excellence and the continuous improvement of our estimating function. Key Responsibilities Commercial Leadership Lead the creation of high-quality commercial proposals tailored to individual opportunities Develop cost models from first principles and drive pricing strategy and value engineering Provide senior leadership with clear commercial analysis, risk positions and recommendations Partner with internal teams to shape strategic bid decisions and contract risk assessmentsTender Governance & Risk Management Ensure all submissions are compliant, well-documented and commercially sound Lead competitive dialogue, clarifications, RFIs and post-tender negotiations Oversee commercial review of contracts and legal documentation Enhance estimating methodologies, tools, templates and documentation standardsStakeholder Engagement Present commercial proposals to Directors and the Senior Management Team Embed tender assumptions and methodologies into mobilisation and operational teams Engage with supply chain partners to secure competitive and deliverable pricingMobilisation & Continuous Improvement Play a key role in mobilisation of successful tenders, challenging assumptions to drive profitability Translate estimating assumptions into operational cost monitoring Analyse outturn performance to inform future bids and build a commercial knowledge basePeople Leadership Lead, mentor and develop the Estimating Team, fostering technical excellence and collaboration. Identify capability gaps and champion learning, systems improvement and performance managementEssential Experience Extensive experience in social housing estimating, including expert knowledge of NHF Schedule of Rates. Proven ability to develop pricing strategies and deliver value engineering solutions. Strong track record in post-tender negotiations and contract award processes. End-to-end tender lifecycle experience, from pricing to mobilisation. Strong working knowledge of standard forms of contract Experience presenting commercial proposals at senior leadership level. Ability to manage multiple bids under demanding deadlines. Demonstrable leadership experience in building high-performing teams.Desirable Experience at Head of / Senior Manager level within a large contracting or housing services organisation Familiarity with sector-standard estimating systems and analytical tools Professional qualification in Quantity Surveying or Construction ManagementKey Skills & Attributes Strategic commercial thinker with strong influencing capability Excellent communicator, able to simplify complex commercial reasoning High numerical accuracy and attention to detail Proactive problem solver committed to continuous improvement Collaborative leader with a passion for developing peopleBenefits: Family friendly policies, including enhanced maternity/paternity leave and much more 25 days annual leave plus bank holidays 3 x Life assurance Family private medical £6,900 car allowance Generous Pension Scheme and sick pay Employee Assistance Programme Mears Rewards - discount voucher scheme for a host of household name retailers, including supermarkets, offering savings on purchases Excellent training and development opportunities Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include, Alton Towers, Drayton Manor etc Volunteering Leave - Mears supports employees to undertake volunteering in the community for two days per year, in support of our social value commitmentIf you're ready to shape the future of estimating at Mears Group and lead a high-performing team in a role with real strategic influence, we'd love to hear from you. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Crosby ((url removed)) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply

Annual salary: up to £91,000.00 Senior Estimating Manager Location: Homebased - Remote, with UK travel Contract: Full-time, Permanent Hours: 40 per week, Monday to Friday Salary: Up to £91,000, plus £4,800 car allowance About the Role The Senior Estimator is a key role within the commercial estimating and tendering function, responsible for producing high-quality, competitive and compliant bids across all business streams. You will develop robust cost models, assess risk, collaborate with operational and commercial stakeholders, and ensure all estimating outputs meet the standards set by the Head of Estimating. This role works closely with Business Development, Operations, Supply Chain and Finance to support sustainable growth and protect margin. You will report directly to the Head of Estimating. Key Responsibilities Purpose Lead the preparation of robust, compliant and competitive estimates aligned to company commercial strategy Ensure pricing, methodology, risk and assumptions are clearly articulated and aligned with operational delivery Provide analytical insight, industry knowledge and commercial judgement to support tender adjudications Contribute to continuous improvement of estimating processes, knowledge bases and governance frameworksEstimating & Commercial Proposal Development Prepare detailed estimates and commercial submissions for tenders across Repairs & Maintenance (including M&E and Planned Works), Central Government housing and support, Decarbonisation and Net Zero programmes, and DLO support Build cost models from first principles with accuracy and commercial integrity Support value engineering, scenario modelling and pricing strategy development Analyse tender documentation, specifications and operational data to ensure deliverable proposals Provide clear written and verbal summaries of assumptions, pricing logic and risksTender Governance & Risk Management Ensure all estimating outputs meet internal governance standards for completeness and compliance Support tender clarifications, RFIs and responses to client queries Assist with commercial review of contracts and legal documents alongside Legal and Operations Identify and document key financial and delivery risks for adjudicationStakeholder Engagement & Communication Work collaboratively with Business Development and Operations to ensure bids reflect operational capability Engage with supply chain partners to secure competitive quotations and maintain market intelligence Present estimating outputs and recommendations to senior stakeholders when requiredMobilisation & Continuous Improvement Support mobilisation teams post-award, ensuring clarity of estimating assumptions Participate in post-contract reviews and outturn cost analysis to improve future pricing Contribute to enhancements in systems, templates, cost databases and knowledge repositoriesTeam Support & Development Act as a senior technical resource, providing mentoring to junior estimators Promote accuracy, commercial discipline and collaborative working Deputise for the Head of Estimating when requiredEssential Experience: Significant experience in social housing, R&M, planned works or related construction estimating Strong working knowledge of NHF Schedule of Rates Proven experience producing cost models and pricing strategies for medium-large tenders Experience engaging with clients, supply chain and internal stakeholders Ability to manage multiple bids to tight deadlines Good understanding of NEC and JCT contract forms Strong analytical skills and commercial awarenessDesirable Experience: Experience in a large contracting or housing services environment Familiarity with estimating software and data analytics tools Professional qualification in QS, Construction Management or similar (or working towards)Key Skills & Attributes Strong numerical ability and exceptional attention to detail Clear, confident communicator able to explain commercial reasoning to all audiences Proactive problem-solver with a continuous improvement mindset Ability to interpret complex specifications and technical documentation Highly organised, deadline-driven and able to prioritise effectively Collaborative team player with mentoring capability Strong commercial judgement and ability to challenge assumptions constructivelyBenefits: Family friendly policies, including enhanced maternity/paternity leave and much more 25 days annual leave plus bank holidays 3 x Life assurance private medical care for you and your family £4,800 car allowance Generous Pension Scheme and sick pay Employee Assistance Programme Mears Rewards - discount voucher scheme for a host of household name retailers, including supermarkets, offering savings on purchases Excellent training and development opportunities Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Previous years include, Alton Towers, Drayton Manor etc Volunteering Leave - Mears supports employees to undertake volunteering in the community for two days per year, in support of our social value commitmentAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Crosby ((url removed)) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 London, Cardiff or Remote in the UK | 💰 £40,400 - £51,050 + | 🚀 Our Workforce Management Team: The Workforce Management team is essential to the success of our Customer Operations. We are responsible for ensuring we have the right people in the right place at the right time to support our customers. As the Forecast Change Manager, you'll be instrumental in our mission to understand the drivers of change. You'll be responsible for the end-to-end FCR (Forecast Change Request) process, partnering with our Operations Stakeholders and Forecast Analysts to implement and refine the right procedures. You’ll play a key role by… • Leading the assessment and prioritisation of initiatives that influence COps headcount requirements, ensuring all opportunities are thoroughly documented., • Collaborating with cross-functional teams, e.g. Delivery, Strategy, and Product, to accurately model the impact of new processes, marketing campaigns, or policy changes on FTE and hiring needs., • Serving as a key liaison to ensure new or evolving lines of business are correctly scoped and successfully delivered through the FCR process., • Tracking the implementation of approved forecast changes, validating that they meet their agreed-upon business objectives., • Establishing a clear accountability framework for forecast change owners, empowering them to take corrective action and ensuring timely delivery., • Analysing FCR drivers to identify trends and opportunities for process improvement, collaborating with Forecast Analysts to enhance forecasting accuracy. We'd love to hear from you if you have... • Advanced Planning Skills: Proven ability in workforce planning and organisation, with a track record of effectively managing change and reprioritising tasks under pressure., • Stakeholder Management: Excellent communication, negotiation, and influencing skills, capable of building strong relationships with stakeholders at all levels., • Data & Technical Proficiency: An appreciation for data modelling, particularly SQL, with a desire to deepen your skills. Fluency in MacOS, Slack, Airtable, and GSuite tools is required, along with a strong aptitude for learning new systems., • Communication & Feedback: Excellent written and verbal communication skills in English, and the ability to provide clear, constructive, and actionable feedback., • Customer Operations Knowledge: A good understanding of Customer Operations is highly desirable., • Work Ethic: Strong ability to work independently while also thriving in a collaborative team environment., • Values Driven: A demonstrated approach to work that aligns with Monzo's core values. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! The Application & Interview process: Our interview process involves 4 main stages: • Application Questions, • Recruiter Call, • Role Specific Interview, • Behaviour & Values Interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you do have any specific questions before this please contact _. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you... 💰 £40,400 - £51,050 ➕ plus stock options & benefits 📍This role can be based in our London office, Cardiff office or distributed working within the UK. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ And much more, see our full list of benefits _ Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ #LI-REMOTE #LI-JI Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

iTrent System Administrator Location: UK-wide (Home-based with occasional travel to core HR offices in Brighton, London, Leeds or Manchester) Contract: Full-time, 37.5 hours per week Salary: £35,220 Employment Type: 6-month FTC A fantastic opportunity has arisen to join a leading national charity dedicated to supporting individuals through life-changing services. We're working in partnership with this impactful organisation to recruit an iTrent Specialist System Administrator, who will play a key role in optimising their HR and Payroll system, supporting digital transformation across the People Services function. About the Role Reporting into the HRIS Manager, you'll be the go-to specialist for all things iTrent, helping to shape the system's functionality, streamline processes, and ensure it's being used to its full potential. You'll be a core part of the HR Transformation and Systems team, supporting HR teams, managers, and employees to improve their system experience while ensuring compliance with data regulations and internal policies. You'll drive continuous improvement through system enhancements, manage relationships with third-party suppliers, and provide technical guidance on cross-functional projects. Key Responsibilities • Support the scoping, design, and delivery of system upgrades and enhancements in line with organisational needs., • Troubleshoot and resolve system issues across iTrent modules., • Perform rigorous system and user acceptance testing (UAT) ahead of go-live., • Manage change requests and ensure communication with stakeholders on updates and timelines., • Maintain accurate and up-to-date system documentation including process maps, SOPs, and user guides., • Provide subject matter expertise on iTrent functionality to internal project teams., • Monitor user support queries and act as a liaison with MidlandHR as needed., • Administer day-to-day system tasks (e.g. access permissions, reference tables, workflows)., • Champion data protection and GDPR compliance within system usage., • Contribute to training resources such as user guides and how-to videos., • Keep up to date with sector trends and developments within HR systems. Person Specification Essential: • Proven hands-on experience with iTrent across multiple modules (e.g. workflow creation, function access builds, audit functionality)., • Knowledge of HR best practice and data governance., • Strong documentation and process mapping skills., • High attention to detail and a commitment to data quality., • Excellent communication skills with the ability to liaise with stakeholders at all levels., • Experience handling confidential and sensitive data professionally., • Strong problem-solving skills and a continuous improvement mindset., • Ability to prioritise workload and work autonomously., • Advanced Excel skills and confident use of the wider MS Office suite. Desirable: • Previous experience in a HR environment or with HR systems training., • Familiarity with GDPR and managing sensitive personal data., • Experience of working with third-party system providers., • Understanding of HR system reporting and data structures., • Experience in structured project work and system upgrades. Interested? If you are interested in working for a Charity who provide life-changing services, please feel free to apply. 6-month FTC, paying £35,220 per annum with strong company benefits. Working home-based with travel to one of their main sites, London, Leeds or Manchester Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

At Macmillan Distribution we are committed to delivering exceptional service and building strong relationships with our publishers and customers. We are looking for a highly driven and experienced Key & Specialty Account Manager to lead our team and drive success. This varied and challenging position involves: • Team Leadership & Coaching: Lead and coach a team of account Coordinators to achieve and exceed performance goals, while fostering a collaborative and supportive team environment., • Customer Excellence: Build long lasting Customer and Publisher relationships, • Performance Analysis: Monitor team performance and analyse key metrics to identify opportunities for improvement and implement solutions., • Process Enhancement: Work to streamline processes and improve operational efficiencies that benefit the team, Customers and our Publishers., • Team Collaboration: Collaborate with internal departments to align strategic initiatives and ensure seamless service delivery. You will have: • Recent experience at a management level within a customer focused environment, effectively managing teams. (For internal applicants relevant supervisory or lead experience managing people will also be considered)., • Demonstrated leadership skills with the ability to motivate and develop a team., • Strong communication and interpersonal skills., • Ability to thrive in a dynamic and fast-paced environment. This is a rare and exciting opportunity to join an evolving and well established company within our Key & Speciality Accounts team. See the full job description _. Hours of work will be 09:00am – 05:00pm Monday to Friday and the position is located in our Basingstoke office, Chineham. We will provide you with hybrid working (3 office days/2 working from home), a competitive salary and fantastic benefits including Private Medical Insurance/Medical cash plan, enhanced employer pension contributions, employee discounts portal, 25 days holiday, on-site canteen, free parking, employee assistance programme and much more. Macmillan Distribution (MDL) is the award-winning distribution arm of the Macmillan Publishing Group. MDL provides a distribution service for the group as well as distribution services to over 40 third party publishers. The team in Basingstoke and Swansea ensure a smooth operation of receiving, storing and distributing an extensive range of books, handling over 70,000 titles. Click _ to visit our website. Closing date 13th July

About Aiviq Aiviq is a fintech company transforming how asset managers globally process, analyse, and leverage their data. Our solutions power critical business processes for leading financial institutions worldwide, helping them drive efficiency and growth. Position Overview As an experienced Technical Business Analyst within the Professional Services department at Aiviq, you will take a hands-on role in the execution of implementation projects to new and existing Aiviq clients. You'll collaborate with our Sales, Product Management, Engineering and Services teams to deliver on global implementations while ensuring technical excellence throughout multiple project lifecycles. Core Responsibilities Technical Design & Problem Solving • Receive and execute on work packages for client implementation under the supervision of a Project Manager., • Understand the client data sources at a business and technical level and build data connectors for ingesting that data into the Aiviq solution,, • Assist the Project Manager in appropriate product and data scope requirements for new client engagements and in defining suitable acceptance criteria., • Contribute innovative ideas to advance the Professional Services offering, • Create high-quality technical documentation for client specific implementation work., • Define and execute on suitable test criteria for ensuring successful completion of project tasks., • Conduct sophisticated data analysis to draw out potential problems in implementations or to innovate in improvement to the implementation process., • Demonstrate advanced SQL and Python skills, • Work with Engineering and QA on the reporting of, resolution and client side testing of bugs and issues. Your Qualifications Required Experience • 3+ years in technical business analysis, preferably in financial services, • Advanced SQL skills (Python, C# and .NET also relevant), • Database design and architectural expertise, • Ability to grasp new business data domains quickly, • Excellent communication skills for global stakeholder engagement, • Agile development methodology experience Desired Experience • Experience with financial reporting or revenue management systems, • Testing experience across complex rules engines and financial data, • Experience with AI/ML implementation and/or BI/reporting solutions, • Experience with Azure or other relevant cloud-based solutions What Sets You Apart • Excellent technical problem solving skills, • Ability to communicate complex business or technical issues with key stakeholders, • Full data literacy with ability to draw meaningful conclusions quickly, • Excellence in client interaction across global markets, • Track record of bringing innovation within a professional services environment, • Ability to bridge technical and business requirements What We Offer • Opportunity to shape a growing professional services operation., • Career growth within a globally expanding fintech, • Collaborative, innovation-focused environment, • Competitive compensation package, • Professional development support Aiviq is an equal opportunity employer and values diversity in our workforce. This role will be located in London although we are a hybrid team with frequent remote working and broader flexible working options available.

Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally. Role Overview: The Project Manager is accountable for planning, coordinating, and delivering cross-functional initiatives across product, engineering, operations, and external stakeholders. The role ensures projects are executed with strong governance, predictable timelines, controlled scope, and clear stakeholder visibility. Key Responsibilities: • Own end-to-end project planning: scope, milestones, timeline, and deliverables, • Establish and maintain project governance cadences, • Coordinate cross-functional teams to deliver milestones on time and to agreed quality standards, • Track and manage dependencies across internal teams, vendors, and external partners, • Manage scope changes through structured change control, ensuring alignment on impacts to timeline, cost, and delivery capacity, • Facilitate delivery execution rhythms (working sessions, weekly check-ins, steering/leadership updates as needed), • Maintain high-quality documentation: project plans, schedules, meeting minutes, stakeholder updates, and handover packs, • Ensure deliverables meet defined acceptance criteria and are operationally ready for go-live, • Produce concise project dashboards and executive summaries highlighting delivery confidence, risks, dependencies, and key decisions, • Use project management tools such as Smartsheet and/or Odoo Projects for planning, tracking, and reporting, • Demonstrate working knowledge of Jira to collaborate with product/engineering teams (read boards, interpret epics/stories, track progress and dependencies), • Support intake reviews and ensure projects follow PMO governance standards before major commitments or releases, • Drive continuous improvement by identifying recurring delivery friction points and proposing pragmatic process enhancements, • Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or a related field, • 4–7+ years of experience in project management within a technology, SaaS, platform, or implementation environment, • Proven track record delivering cross-functional projects involving engineering and product teams, • Hands-on experience using Smartsheet and/or Odoo Projects for project planning, tracking, and reporting, • Working knowledge of Jira (required) to interface with engineering teams and interpret delivery artifacts, • PMP Certification is required; additional related certifications are nice to have, • Strong communication skills and ability to influence without direct authority Nice to Have • Experience in ticketing, events, travel, hospitality, or high-volume consumer platforms, • Experience delivering integrations (APIs, partners, third-party vendors), • Exposure to multi-market launches, localization, or operating in international delivery teams, • European language skills are a plus; English required

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘Core’ team, which is part of the wider ‘Order Engineering’ group. The Core team owns key parts of Olo’s platform, including baskets, orders, checkout, promotions, capacity management, and the services that power ordering experiences at scale. We build and maintain the APIs, services, and tools that brands and partners rely on to create reliable, flexible, and high-performing digital ordering experiences. As a Senior Software Engineer on this growing team, you’ll play a key role in shaping the future of these systems. You’ll help guide technical decisions, improve platform reliability and scalability, contribute hands-on code, and mentor other engineers. This is an opportunity to have meaningful influence across a broad and business-critical area of the platform while helping evolve the architecture for the next stage of growth. On a management level, the team is led by a dedicated Engineering Manager who is based in Northern Ireland. Exhibit mastery of the ‘Core’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy. Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives. Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement. Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage. Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms. Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities. Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised. Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs. Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise. Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience. 8+ years of experience in software engineering. Expert Programming Skills: Advanced proficiency in C#/.Net, with experience in designing and implementing large-scale, complex systems. Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka). Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale. Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform. Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What you'll be doing The Creative Project Manager plays a pivotal role in the successful delivery of creative projects, acting as the central point of coordination between internal teams, clients, and production partners. This role ensures projects move smoothly from briefing to delivery by managing workflows, resources, and timelines with precision. The ideal candidate will bring strong organisational skills, clear communication, and a proactive approach to balancing creative excellence with commercial realities. • Own and manage creative projects end-to-end, from brief intake and concept development through production, delivery, and post-event wrap-up, • Partner with creative directors, designers, producers, and strategists to translate client briefs into clear creative plans, timelines, and deliverables, • Act as the primary point of contact between the Creative Studio, internal teams, and client services to ensure alignment and smooth communication, • Build and maintain detailed project schedules, budgets, scopes, and resourcing plans across multiple concurrent events and campaigns, • Facilitate creative kick-offs, status meetings, reviews, and approvals to keep work on track and moving forward, • Ensure creative deliverables meet brand standards, client expectations, and production requirements, • Coordinate with production, experiential, digital, and technical teams to ensure creative concepts are executable at scale, • Oversee change management, including scope adjustments, timeline shifts, and budget impacts, • Maintain clear documentation, including briefs, decks, timelines, and post-event reports, • Support post-event evaluations by gathering feedback, assessing creative performance, and identifying opportunities for improvement, • Contribute to process improvement initiatives to enhance efficiency, collaboration, and creative quality within the studio What you will bring • Strong leadership and relationship-building skills., • Exceptional attention to detail and organisational capability., • Proactive, solutions-focused mindset., • Clear communicator with an ability to translate complexity into clarity., • Confident in managing multiple projects and teams under tight deadlines. Skills / Experience • Degree in Project Management, Marketing, Communications, or a related field (or equivalent experience). • Familiarity with tools like Monday.com, Asana, Smartsheet, or similar project platforms., • Proven experience in creative project management within a fast-paced agency or similar environment. • Experience coordinating multidisciplinary creative teams., • Solid understanding of creative and production workflows., • Comfortable working with budgets, scopes, and resource planning Why you'll love working here • Strong leadership and relationship-building skills., • Exceptional attention to detail and organisational capability., • Proactive, solutions-focused mindset., • Clear communicator with an ability to translate complexity into clarity., • Confident in managing multiple projects and teams under tight deadlines. Skills / Experience • Degree in Project Management, Marketing, Communications, or a related field (or equivalent experience). • Familiarity with tools like Monday.com, Asana, Smartsheet, or similar project platforms., • Proven experience in creative project management within a fast-paced agency or similar environment. • Experience coordinating multidisciplinary creative teams., • Solid understanding of creative and production workflows., • Comfortable working with budgets, scopes, and resource planning About us We are Experience Architects with an ambition to cultivate client trust and brand value. We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients. We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more. Our Commitment We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

As Operations Manager, you’ll help build and operate a reliable, user-friendly EV charging network that supports the transition to a fossil-free future. Your role is key to ensuring smooth daily operations, solving problems quickly, and continuously improving the infrastructure together with internal and global teams. • Ensure the daily operational readiness, reliability, and performance of all charging stations, • Support the rollout, integration, and commissioning of new charging points, • Work closely with customer service to handle user enquiries and provide effective solutions, • Conduct on-site visits for troubleshooting, quality control, and performance checks, • Monitor and act on user feedback, and contribute to ongoing improvement projects, • Ensure compliance with local and international regulations and standards, • Collaborate across departments and with global teams to optimize operations You are a technically minded, service-driven professional who thrives in a dynamic, fast-paced environment. You enjoy improving systems, solving technical challenges, and delivering great customer experiences. • Solid technical understanding of EV charging infrastructure and electric mobility, • Experience in operational process management and project implementation, • Strong troubleshooting and problem-solving skills with a hands-on mindset, • Focus on quality, safety, and reliable system performance, • Customer-centric mindset with a passion for service excellence, • Interest in new technologies and enthusiasm for sustainable mobility, • Excellent communication and collaboration skills across teams and stakeholders, • Strong team spirit, yet confident working independently and managing your own priorities, • People take centre stage: Become part of a dynamic, ambitious and agile team that develops solutions for the eMobility market and be part of our EDRI events or the next after-work event, • With us, you get the best of both worlds - 100% start-up with the support of a large company, • The freedom you need: We offer you remote working with flexible working hours, • Workation: Enjoy the flexibility to work temporarily from abroad – within the EU, • You will receive a competitive salary with a performance-related bonus and 30 days holiday per year, • A company pension scheme is of course also one of the benefits with us, • Sustainable learning opportunities: We support you with a training budget of 5,000 euros per year, • You get everything you need to get started: onboarding with welcome gifts and top hardwareDiversity counts at E.ON. We welcome all people and are convinced that differences make us stronger. Become part of our inclusive and diverse corporate culture! Seize the opportunity to become part of our E.ON Drive Infrastructure team and not only create prospects for the future of E.ON, but also for your own. We look forward to getting to know you! Lisa Recruiting and Employer Branding Manager Do you have any questions or difficulties with your application? Please contact me at or .

About ProvectusAt Provectus, we architect enterprise-grade AI and data solutions that transform how organizations leverage their most valuable asset – data. We combine deep technical expertise with strategic product thinking to deliver scalable, production-ready AI systems and modern data platforms.Who We're Looking ForWe're seeking a Senior Technical Product Manager with strong engineering acumen and product leadership experience to drive sophisticated AI and data platform initiatives. You bring the technical depth to engage in architecture discussions, evaluate trade-offs, and make informed decisions about complex system designs – while maintaining focus on business value and user outcomes.You're a technical translator who bridges the gap between possibility and practicality, helping clients navigate the rapidly evolving AI landscape with confidence. Your background allows you to assess technical feasibility, identify risks early, and guide engineering teams toward optimal solutions. • Architect Product Strategy for Technical Platforms:, • Define product strategy for AI platforms, data infrastructure, and enterprise-scale data migration initiatives., • Lead technical product discovery – evaluating emerging technologies (GenAI, Agentic AI, vector databases, streaming architectures) and assessing fit for client use cases., • Design solution architectures in collaboration with data architects and engineers, making build-vs-buy decisions and technology stack selections., • Develop technical roadmaps balancing innovation, scalability, security, and time-to-value. Drive AI/ML Product Development: • Own end-to-end product lifecycle for GenAI applications leveraging LLMs, RAG architectures, Agentic frameworks, and multi-modal AI systems., • Translate business requirements into technical specifications, API contracts, data schemas, and system integration patterns., • Guide model selection, evaluation criteria, and deployment strategies for ML models in production environments., • Champion MLOps practices including model versioning, monitoring, performance tracking, and continuous improvement loops. Manage Complex Data Platform Initiatives: • Lead product planning for data lake/lakehouse implementations, warehouse modernizations, and cloud data platform migrations., • Define data product requirements including ingestion pipelines, transformation logic, data quality rules, governance policies, and access patterns., • Oversee integration of multiple data domains, ensuring interoperability, data lineage, and metadata management., • Partner with data engineering teams on performance optimization, cost management, and scalability planning. Execute Through Agile Delivery: • Facilitate Agile ceremonies and maintain well-groomed backlogs with properly sized, technically detailed Features and epic-level stories., • Work closely with engineering teams to decompose complex features into incremental releases with clear technical dependencies., • Define sprint goals aligned with quarterly objectives and long-term product vision., • Balance technical debt management with feature delivery, advocating for enablers and architectural improvements. Enable Technical Decision-Making: • Conduct technical due diligence, proofs-of-concept, and spike solutions to validate approaches before full investment., • Analyze trade-offs between competing technical solutions, considering performance, cost, maintainability, and developer experience., • Document technical decisions, architectural decision records (ADRs), and design patterns for knowledge sharing., • Communicate technical strategies and recommendations to executive stakeholders with clarity and conviction., • Required Qualifications:, • Bachelor's degree in Technology or Business related field (Master's preferred)., • 5-7+ years of experience in technical product management, solutions architecture, or software engineering., • 5+ years in product management roles with demonstrated end-to-end product ownership., • 3-5+ years of experience with AI/ML products, Generative AI, or data platform development., • 3-5+ years working in Agile/Scrum environments with strong command of Agile methodologies and ceremonies., • Deep understanding of cloud architectures (AWS, Azure, GCP) and modern data stack technologies. Technical Expertise: • AI/GenAI: LLM integration, prompt engineering, RAG architectures, fine-tuning, Agentic AI frameworks (LangChain, LlamaIndex, AutoGen)., • Data Engineering: ETL/ELT patterns, data modeling, Snowflake, Databricks, dbt, Airflow, Kafka/streaming architectures., • Cloud Platforms: AWS (SageMaker, Bedrock, Glue), Azure (OpenAI Service, Synapse), GCP (Vertex AI, BigQuery)., • MLOps: Model deployment, monitoring, versioning, CI/CD for ML, feature stores, experiment tracking., • Data Migration: Assessment methodologies, migration patterns, data validation, cutover strategies., • Development Practices: API design, microservices, containerization (Docker, Kubernetes), CI/CD pipelines. Core Competencies: • Solution design and technical architecture capabilities., • Requirements translation from business needs to technical specifications., • Strong analytical thinking and problem-solving in complex technical domains., • Exceptional stakeholder management across technical and non-technical audiences., • Clear technical communication—documenting complex systems and presenting architectural decisions., • Risk identification, dependency mapping, and mitigation planning. Preferred Qualifications: • Prior software development or data engineering experience (3+ years)., • Background in consulting or professional services, delivering client solutions., • Certifications: AWS Solutions Architect, Azure Data Engineer, GCP Professional Data Engineer, Certified Scrum Product Owner. Personal Attributes: • Insatiable curiosity about emerging technologies and a hands-on experimentation mindset., • Close attention to detail with quality focus and commitment to technical excellence., • Collaborative team player who thrives in cross-functional environments., • Adaptable and comfortable navigating ambiguity in fast-paced consulting contexts., • Passion for mentoring engineers and elevating technical practices., • Lead top-tier engineering teams and cutting-edge agentic AI systems, enterprise AI platforms., • Shape how enterprises adopt AI — from strategy to architecture to delivery., • Grow within a team building modern AI-delivery practices, tools, and frameworks., • Remote-friendly culture with strong engineering, data, and consulting partnerships.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Position Senior Financial Reporting Specialist Group Financial Control Reports To Head of Financial Reporting and Control Direct Reports None Internal Relationships NBKI Management & Staff Finance in London and Kuwait Risk Treasury External Relationships External Auditors External tax advisors Internal Audit Number of full-time equivalent employees: N/A Grade D - Specialist Job Purpose Working within the Financial Reporting and Control team, this role is responsible for delivering upon the Bank’s financial and tax reporting obligations. Key responsibilities include: • Preparing monthly Group financial returns., • Producing statutory financial statements for three UK-based entities., • Preparing corporation tax, VAT, and other tax filings., • Submitting IFRS-based regulatory returns to the FCA (FINREP) and the Bank of England., • Supporting other financial and regulatory reporting requirements as needed. The role also involves ownership of technical accounting matters and maintaining a strong governance framework over the financial reporting process, including balance sheet substantiation. As the Bank undergoes a significant change programme, the individual will collaborate with stakeholders across the organisation to provide technical accounting support and ensure reporting processes remain robust and compliant. Key Responsibilities & Accountabilities within the financial reporting & control team Group/Head Office Reporting • Preparing the monthly/quarterly Group Financial Reporting Pack (GFRP) for PLC and associated returns., • Preparing other regular Head Office returns such as related parties reports, CAPEX reports, other subsidiary forecasts and tax analyses, etc., • Liaising with Head Office for queries/issues in relation to relevant Head Office reports. Financial Reporting • Preparing annual statutory report for PLC, including preparation of disclosure notes for the annual reports., • Preparing annual account preparation for all other London-controlled subsidiaries., • Preparing quarterly FINREP return to FCA., • Assistance with other financial reporting related issues. Technical Accounting • Preparing technical accounting papers on key judgements and issues which will be distributed to the Board Audit Committee., • Involved in assessing impact of GAAP changes to relevant reports of PLC., • Work closely alongside the Risk department to assess the Bank’s hedge effectiveness in line with IFRS 9, • Lead the Bank’s monthly Technical Working Group meetings, • Assess the adequacy of the Bank’s IFRS 9 credit impairment provisions UK Taxation Reporting • Preparing quarterly VAT return to HMRC under partial exemption methodology., • Responsible for quarterly corporation tax instalment payment., • Preparation and journalling of monthly corporation tax provision computation., • Assisting in checking and reviewing the annual corporation tax return to HMRC., • Preparing annual BBSI return and assisting in preparation of SAO certification., • Assistance with other tax-related matters. Regulatory reporting • Preparing the Bank of England (BoE) statistical returns Daily/regular Reports • Assisting in overall Finance’s daily and monthly controls, including suspense, FX and swaps. Process improvement • To assist in reviewing and enhancing the Finance control environment with a view to implementing best practice. Change • To support the Bank’s change program and initiatives, including assessing the downstream reporting implications of the implementation of new systems. Other work • Assisting in the preparation of relevant procedures for regular reports and processes., • Assisting in updating processes and files for changes in systems and, • Carrying out ad-hoc work as requested by the line manager and Financial Controller. Qualification & Experience • Qualified accountant (ACCA or ACA)., • Strong technical knowledge of IFRS, with practical experience., • Advanced Excel skills, including complex formulas and data manipulation., • Banking industry experience is preferred Competencies & Skills: • Proven ability to communicate effectively at all levels, including C-suite., • Self-motivated and capable of working independently under pressure and to tight deadlines; occasional weekend work may be required., • Exceptional attention to detail, with strong numeracy and literacy skills., • Excellent communication and presentation skills., • Strong organisational and time management abilities., • Deep technical accounting knowledge, particularly in IFRS 9., • Experience in UK taxation is preferred., • Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint), ideally including macros and complex formulas., • Programming or report automation skills are a significant advantage. Key Success Factors Ownership of IFRS and technical accounting, especially IFRS 9. Delivers accurate and timely financial and regulatory reports. Builds strong relationships with internal and external stakeholders. Manages UK tax compliance with precision and reliability. Supports change initiatives with adaptability and awareness of control.

Hi, we’re Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we’ve fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. ⚙️Technology at Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter to maintain connections, collaborate on larger projects, and have fun together. You can read lots more about our technology stack and our culture over on our tech blog -_ ⚒️ E-commerce Team at Bloom & WildThe E-commerce team makes up a large proportion of the nearly 60 strong Technology team, which in itself forms a large part of the overall Bloom & Wild team of over 400 people. Alongside the OpsTech, Platform, Data and IT teams, the E-commerce team focuses on delivering the best experience to our customers before, during and after their purchase. Our E-commerce teams consist of four cross functional squads, responsible for a business and architectural domain – you'll join our Subscription & Retention squad responsible for accelerating business growth and profit through delightful customer experience built on robust, scalable systems. • Delivering the Engineering roadmap for your squad., • Driving technical strategy within the team and ensuring alignment with overall business strategy., • Ensuring that non-functional requirements (e.g., performance, security) are considered and met during the product development lifecycle., • Resolving complex technical challenges and providing guidance to other team members., • Mentoring and supporting the development of other engineers within the team., • Leading projects and initiatives, ensuring successful delivery and execution., • Fostering a culture of continuous improvement within the Engineering team., • You are an experienced Ruby developer (5 years+) with detailed knowledge of Ruby on Rails in a production environment coupled with experience of front-end development using frameworks like Angular or React., • You have experience working with RESTful APIs, version control tools such as GitHub, CI tools such as Codebuild, and testing tools like RSpec/Cucumber or similar., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services., • You are able to use Observability tooling to understand, diagnose, improve, debug, measure and visualise platform health., • You are up-to-date with the latest technologies including AI for example Machine Learning for personalisation or automation of processes, • You have experience of breaking down complex problems to into incremental, manageable valuable chunks, • You take a collaborative, data-driven, and experimental approach and are able to demonstrate the ability to foster this mindset in your colleagues., • You are able to get going quickly, understand complex systems and also be able to communicate with non-technical team members., • You are an experienced leader, mentor and coach; capable of supporting and elevating those around you It would be great if... • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You are flexible and excited about using different languages and frameworks to solve problems, and love helping others do the same.🏡 Belonging @ Bloom & WildWe know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of workingWe really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters mostThink deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a differenceStay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for youTo care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include: ⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year💛 1 Volunteering day each year🐣 Enhanced family leave and a workplace nursery scheme🌱 A flexible training framework for every stage of your career 🫱‍🫲 Getting hiredWe’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - An interview with Ella, our Engineering Manager to get into more of the detail. - A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session. - A Final chat with Steve, from our Martin or Steve from our leadership team. We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. e’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you.

Fire & Security Installation Engineer - Midlands-based with National coverage Marlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new Fire & Security Project Engineer, we're looking for someone who is Midlands-based who is happy to accommodate frequent travel as required Basic Salary – up to £34,000 per annum Pension, Life Assurance & much more. – Please see our generous remuneration packages below Marlowe Fire & Security’s Fire Systems Project Engineer’s A self-motivated Engineer role working as part of a team in the UK. The position will involve working closely with the Project Manager on all projects from inception through to completion and will involve site supervision and man management from time to time and commissioning multisystem projects within the UK. • Demonstrate comprehensive knowledge of CCTV, Fire, Intruder, Access Control, and Nurse Call systems, carrying out contractual and technical reviews and supporting the Project Manager throughout the project lifecycle., • Attend sites as required to support installation and project delivery activities., • Conduct system handovers and provide client training for smaller installations when necessary., • Maintain a strong understanding of current industry standards to ensure the effective delivery of multi-discipline systems on time and within budget., • Collaborate closely with the Sales Team and Installations Manager to ensure seamless, end-to-end project delivery., • Coordinate and manage subcontract labour when required, acting as a key point of contact for clients throughout the duration of each project., • Complete technical audits and undertake NSI compliance audits as requested., • Work proactively and manage your own workload, demonstrating strong initiative and problem-solving capabilities., • Demonstrate effective time management, working alongside the Manager to develop key skills that support efficient project delivery., • Utilise strong computer skills to support project documentation, reporting, and communication., • Take personal responsibility for ensuring all systems are handed over in line with current standards, best practices, and within departmental budget expectations. Who We’re Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • Proven experience within the fire & security industry, with a strong understanding of installation, and maintenance practices., • Solid technical knowledge of major fire & security systems and involvement in complex, large-scale projects., • Experience managing and delivering engineering projects across both single-site and multi-site environments., • Demonstrated technical expertise with the ability to communicate effectively and build strong working relationships across teams and with clients., • Demonstrates energy, drive, and enthusiasm in all aspects of work., • Previous experience in a customer-facing role is preferred, with a strong focus on delivering high-quality service., • Excellent organisational and time management skills, with the ability to prioritise effectively., • Professional demeanour, with the ability to represent the company confidently and courteously., • Committed to providing exceptional customer service and ensuring client satisfaction., • Capable of working independently as well as collaboratively within a team environment., • Full UK driving licence is essential. Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Salary – Earn up to £34,000 per annum, with additional opportunities to increase your earnings through overtime and paid travel time., • Enhanced Pension Scheme – Plan confidently for the future with our Royal London Pension., • Comprehensive Life Assurance – Enjoy peace of mind with life cover equal to 4x your annual salary., • Generous Holiday Package – Enjoy paid holidays plus bank holidays, with an extra day added for each full year of service (up to 25 days)., • Referral Bonus Scheme – Earn up to £1,000 for each successful candidate referral – and there’s no limit to how many referrals you can make., • Mental Health & Wellbeing Support – Access dedicated wellbeing resources, tools, and support as part of our employee wellness programme., • Employee Recognition Programme – Be rewarded and celebrated for your contribution through our structured recognition initiatives., • Career Growth & Development – Unlock your potential with ongoing training, professional development, and clear opportunities for progression. A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Full Stack Java Developer. Duration: 4 months Location: UK, hybrid working TBC IR35: Outside IR35, pending final determiantion Start: End of June All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project - _, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Context The client operates a structured IT function aligned to ITIL principles, with established governance including CAB, release control, and security/compliance aligned to ISO standards. Significant progress has been made in governance, incident management, and security. The objective now is to evolve to a fully integrated, scalable, and measurable operating model. While core controls exist, there is inconsistency across end-to-end processes, particularly in demand management, execution discipline, and release management, resulting in variability in delivery quality, efficiency, and auditability.. Objective Technical Improvement Consultant needed to support the below: • End-to-end process integration across demand to delivery, • Improved execution discipline and governance adherence, • Reduction in operational overhead and manual activity, • Establishment of a standardised and scalable release management framework Scope of Work (High-Level Focus Areas) Release Management Review & Improvement • Assess current release processes (CAB, approvals, deployments, communication), • Define an end-to-end release lifecycle model, • Standardise release types (standard / normal / emergency), • Introduce clear release readiness criteria and approval controls, • Align release processes with CI/CD pipelines and change management, • Define release cadence and governance model, • Implement post-release validation and feedback loops, • Establish release metrics Operating Model & Process Integration • Define end-to-end lifecycle (demand → build → test → deploy → support), • Establish clear handoffs and ownership between IT, Product, and QA, • Remove siloed or disconnected processes, • Introduce entry/exit criteria and governance controls Demand & Intake Management • Design a single front door for all IT work, • Define categorisation model (BAU / Change / Project), • Implement prioritisation framework (risk, value, effort), • Establish approval gating before work begins Execution & Tooling Alignment • Align process with tooling (Service Desk, CI/CD, identity platforms), • Eliminate off-process and manual activities (e.g. email-driven changes), • Define minimum execution standards (change records, test evidence, approvals) Metrics & Performance Framework • Define and implement key performance measures

SafetyCulture is a customer and product-led SaaS company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. Our HQ is in Sydney, and alongside our Manchester office located in the heart of the city centre, we also have a presence in Kansas City, Amsterdam, Manila, and Townsville. With our in-house product and engineering teams, we're continuously expanding our technology platform with products that give front line workers a voice, and leaders the visibility to make smart decisions in driving safety, quality, and continuous improvement. Our teams hold the customer at the heart of everything we do. Before we come to a solution, we ask: "How is this helping the customer?" An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our team! This is a full time role that will be hybrid from Manchester. You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing Enterprise customers in the Manufacturing, Transport, and/or Logistics industries. Apply today to join a groundbreaking team! • 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation, • Professional fluency in French and English, • Relevant industry experience in Manufacturing, Transportation, and/or Logistics or managing Enterprise customers in those industries, • Strong ability to build executive relationships and drive business value for Enterprise customers, • A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies, • Persuasion and presentation skills, with the ability to communicate up and down an organisation, • Ability to actively listen, understand customer pain points and take action, • Thrives in a fast-paced, dynamic environment, • Serve as a strategic partner to a curated portfolio of Enterprise customers, helping them adopt and maximise the value of our solutions, • Understand customers’ business objectives, challenges, and industry-specific needs to drive success, • Own customer retention, ensuring renewals and reducing churn risk through proactive engagement, • Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion, • Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices, • Advocate for customers internally, influencing product development based on industry trends and customer feedback, • Contribute to the development of industry-specific playbooks, collateral, and case studies, • Equity with high growth potential, and a competitive salary,, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;, • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You’ll also receive other perks such as: • In-house Culinary Crew serving up daily breakfast, lunch and snacks, • Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy, • Quarterly celebrations and team events, including the annual Shiplt! global offsite, • Table tennis, board games, gym sessions, book club, and pet-friendly offices.We’re committed to so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in , the and the . Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via , , and .To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

Construction Project Manager - Healthcare ?? Home-based with national travel ?? £65,000-£70,000 + £5,500 car allowance + 20-25% bonus + matched pension up to 7% Are you an experienced Capital Projects Manager with a background in construction or engineering, looking for a role where your work directly improves patient care? We're supporting a leading UK healthcare provider in recruiting a Capital Property Projects Manager to deliver major capital projects across the UK. You'll oversee projects from initial modelling and design through to build, mobilisation, and service go-live, working closely with internal teams and external partners. Projects will range from refurbishment and new-build schemes to modular and relocatable healthcare units, typically valued between £1m-£15m. What you'll be doing: ? Developing project briefs, cost modelling, and budgets ? Managing the full design and procurement process with 3rd party consultants ? Overseeing delivery of construction projects to RIBA methodology, ensuring quality and regulatory compliance ? Managing contractors, risks, and timelines while keeping projects on budget ? Administering and managing JCT contracts and ensuring proper documentation ? Coordinating project handover to operational and facilities teams ? Supporting continuous improvement by conducting post-project reviews What we're looking for: ?? Significant experience in construction project management, ideally within healthcare environments ?? Strong working knowledge of JCT contracts and their administration ?? Knowledge of diagnostic imaging facilities (MRI, CT, PET-CT) desirable ?? Strong understanding of statutory requirements, project risks, and financial management ?? Ability to manage multiple high-value projects simultaneously ?? Excellent stakeholder and contractor management skills ?? Degree in construction, engineering, building surveying, or similar ?? PRINCE2, MSP, or APM qualifications desirable What's on offer: • Competitive salary £65k-£70k, • £5,500 car allowance, • 20-25% bonus, • Matched pension up to 7%, • Clear progression route to Senior Project Manager or Head of Capital Projects as the organisation continues to expand, • Opportunity to work on projects that truly make a difference to patient care This is a fantastic opportunity for a Capital Projects professional to join a growing healthcare organisation, with structured career development and the chance to progress into more senior leadership roles as the team and project pipeline grows. ?? Interested? Please get in touch with Lucy Wynn for a confidential chat to explore this further. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

Job Title: Legal Operations Manager Reporting to: Group General Counsel Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide. We are looking for an experienced Legal Operations Manager to provide critical operational support to our in‑house Legal function. This role will work closely with the Group General Counsel and Legal team to drive efficiency, consistency, and value across legal processes, systems, and ways of working. Key Responsibilities: Onboarding & Offboarding: Coordinate onboarding and offboarding of Legal team members alongside the Senior Executive Legal Assistant, including systems and process training. Legal Operations & Process Improvement: Review and optimise legal processes, embedding clear ways of working and ensuring compliance with agreed playbooks and manuals. Legal Tech & AI Enablement: Oversee the adoption and optimisation of legal technology and AI tools, working with suppliers and internal teams to ensure effective integration. Communications: Draft clear updates from the Legal team to stakeholders, covering process changes, policy updates and key initiatives. Invoice & PO Management: Manage legal invoicing queries, monitor compliance with billing guidelines, and liaise with Finance and external law firms. Knowledge Management & Training: Maintain legal knowledge hubs, templates, playbooks and matter management data. Support the delivery of training on legal processes and tools. Project Management: Support and coordinate legal operations projects aligned to priorities set by the Group General Counsel. About You Highly organised, detail‑focused and comfortable managing multiple priorities Proactive, pragmatic and solution‑oriented Strong communicator, confident working with senior stakeholders Tech‑savvy, with experience using systems such as Agresso, Sage, and iManage Collaborative and able to work effectively with Legal, Finance, IT and external law firms Strong planning, prioritisation and delivery skills Skills & Experience Experience in senior operations roles, ideally within a legal or professional services environment Strong capability in data management, MI reporting and business intelligence tools Experience with legal case management / intake systems and data governance Proven experience delivering or influencing cross‑functional operational projects Good understanding of cybersecurity and data security principles relevant to system access and data management What we offer: 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work. Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance. Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions. Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support. Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan. Eye Care Vouchers - support for regular eye tests and essential eyewear. Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes. Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc Employee Assistance Programme - confidential support for your wellbeing, whenever you need it. Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search. GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. Our data privacy policy can be viewed _.

Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms. About this team: The Firefox team is a community of engineers who care deeply about delivering the fastest, friendliest, most usable browser possible. We are responsible for making the things you see in the browser work securely, quickly, and well! Desktop Integrations is a cross-functional team that focuses on updates, installs and integrating Firefox with different OS platforms. As part of the Desktop Integrations team, you will be responsible for all things related to OS integration (particularly Windows and macOS) and helping us grow our user base. Our team is geographically distributed, and working in the open is the norm. We contribute to the code driving the Firefox browser on a number of desktop platforms. About the role: A Senior Software Engineer contributes to architectural discussions, and driving feature development within a team. At Mozilla, Senior Engineers are expected to work independently on scoped projects, collaborate closely with peers, and play a key role in delivering high-quality software that aligns with team goals. What you’ll do: • Contribute to the development and improvement of Firefox features related to installs, updates, and OS integrations., • Help implement enhancements to the Firefox installation and update experience, using data insights to guide development., • Tackle platform-specific challenges in low-level operating system integration on Windows and/or macOS., • Collaborate with your manager and teammates to scope and prioritize work in alignment with the team’s goals., • Participate in code reviews and contribute to technical discussions with peers., • Take ownership of complex bugs and lead efforts to improve the Firefox experience for hundreds of millions of users., • Work closely with your geographically distributed team in a highly collaborative environment. What you’ll bring: • 3-5 years experience as Software Engineer, • Experience with systems-level programming on at least one major platform (Windows, macOS)., • Solid programming skills in C/C++., • Effective communicator and collaborator, especially in distributed teams., • Ability to break down technical work and make steady progress within project timelines., • A collaborative mindset and a desire to contribute to team success. Bonus Points • Programming experience in Rust., • Experience working with Windows and/or macOS APIs at a low level (e.g., Win32, Cocoa)., • Additional experience with Linux, or macOS internals., • Contributions to open source projects. We value a variety of voices within our team and at Mozilla. You don't need to check every box on this list to apply. What you’ll get: • Generous performance-based bonus plans to all eligible employees - we share in our success as one team, • Rich medical, dental, and vision coverage, • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute), • Quarterly all-company wellness days where everyone takes a pause together, • Country specific holidays plus a day off for your birthday, • One-time home office stipend, • Annual professional development budget, • Quarterly well-being stipend, • Considerable paid parental leave, • Employee referral bonus program, • Other benefits (life/AD&D, disability, EAP, etc. - varies by country) About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions. We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at _ to request accommodation. We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose. Group: C #LI-REMOTE Req ID: R3160 Hiring Ranges: Remote UK £66,000 - £87,000 GBP

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS 🎁 £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! 🚀 Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Regional Sales Manager - Utilities and Telecoms, North West and North Wales. £48,000 Basic, £70,000 OTE (uncapped) + Car Allowance and Benefits. Are you a dynamic sales leader with a proven ability to inspire and develop top-performing sales staff? Do you thrive in a fast-paced, results-driven environment where you can significantly impact? If so, we invite you to join our client's team as a Regional Sales Manager with a leading telecom, utilities and technology solutions provider with a £1BN+ turnover. Your Role as a Regional Sales Manager In this pivotal role, you'll take the helm of a talented team of 10-12 Sales Account Managers, guiding them to new heights through comprehensive training, ongoing coaching, and dedicated mentorship. You'll lead by example, actively engaging in the sales process and 'hands-on' mentoring and coaching. You'll be responsible for identifying and capitalising on new business opportunities, developing and executing effective sales strategies, and ensuring your region consistently surpasses all performance objectives. To succeed as a Regional Sales Manager, you'll need: • A proven track record of sales success, ideally in field sales, door-to-door sales, or face-to-face sales, with a minimum of 3 years of sales management experience., • You will have been trained in a formal sales methodology and used to implementing this proven system into sales teams., • You will have exceptional coaching and leadership skills, with a natural ability to inspire and motivate your team., • A strong work ethic and a relentless drive to achieve outstanding results., • Experience in a formal sales process and a proven ability to manage teams effectively using KPIs and data-driven insights., • We're seeking a results-oriented, customer-focused sales leader who is passionate about exceeding expectations and driving continuous improvement. You'll be part of a dynamic, supportive team that values collaboration, innovation, and personal growth. On offer is a competitive compensation package, including a generous basic salary, uncapped commission potential, a company car allowance, and a range of attractive benefits. To apply for the role of Regional Sales Manager Send a copy of your CV to This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

FJA are recruiting for an experienced Client Relationship Manager on behalf of our client to manage a client base across the South of England. You will manage an existing account base, as well as onboarding new clients, ensuring all accounts receive an outstanding customer experience. This is not a Sales based role - you will be managing a very well established account / client base, with a full focus on building and maintaining solid relationships with all clients. This is a remote working role covering clients across the South of England, however there will be occasional travel required to the Head Office based in Greater Manchester, and some site visits to your allocated client base. Benefits in the role of Client Relationship Manager : • Remote working role (covering a Southern client account base), • Company car scheme, • 35 hour working week - Mon - Fri 9am - 5pm, • Private Bupa medical cover and optical / dental schemes, • Generous annual leave with a buy and sell scheme, • Gym and retail discounts, • Plus many more!! Client Relationship Manager role: • Manage, build and maintain customer relationships, delivering an outstanding customer experience, always driving continuous improvement, • Manage an allocated region of existing customers in line with business values, to ensure account retention and growth, • Work closely with all customers, clients and colleagues to identify, analyse and resolve issues, ensuring a satisfactory outcome for all parties, • Striving to continuously improve company products, service and customer experience, • Remain aware of industry changes and developments to ensure legislation compliance, • Take accountability for all customer needs and requirements, including general queries, • Actively engage in project work where required, working closely with in-house technical and development teams to deliver system and process improvements, • Manage customer needs in relation to account compliance and audits, providing accurate reporting and analysis to add value to the customer, business and suppliers, • Produce accurate, regular customer updates for the Operations Team Manager and Directors, • Where appropriate, making recommendations for improvements and changes across products and systems The Client Relationship Manager is a complete 360 role, managing everything from account onboarding, account retention, growth and everything in between. You must have proven experience in a similar role, ideally being able to evidence strong account management and growth across multiple clients. My client has an excellent reputation in the industry and hold many accreditations - they are a 3-star World class best companies to work for, 3rd best company to work for in the Business Services sector, and within the top 25 employers in the Northwest. They are also Gold status Investors in People and We Invest in Wellbeing. Due to the high volume of applications, we receive we are not always able to reply to all applications. If you haven’t heard back from us within 2 weeks, then please accept that your application has been unsuccessful for the role we currently have advertised Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Finlay Jude Associates Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers

Fire & Security Project Commissioning Engineer - Scotland and UK Wide based Why Marlowe Fire & Security? As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more! Basic Salary – up to £38,000 per annum Overtime, Travel Time circa £ 10,000 per annum Pension, Life Assurance & much more. – Please see our generous remuneration packages below Marlowe Fire & Security’s Project Commissioning Engineer’s Technically engineer, install commission small and large projects across the Marlowe portfolio whilst controlling and planning the projects and commissioning works. Maintain close collaboration with key clients to ensure project milestones and deadlines are achieved, while upholding company standards for profitability, health and safety, and quality assurance. • Commission fire detection and alarm systems in full compliance with relevant industry standards and regulations., • Conduct comprehensive site surveys, installation quality checks, and performance testing to ensure system integrity and functionality., • Provide expert technical support and guidance to field engineers and project teams throughout all phases of delivery., • Ensure full compliance with health and safety legislation and site-specific requirements across all project activities., • Maintain detailed and accurate documentation of commissioning processes, producing clear reports for internal and client use., • Support the delivery of end-user and operational staff training on installed systems, ensuring effective handover and understanding., • Plan, coordinate, and manage labour and materials to meet project deadlines, budgets, and quality expectations., • Offer technical input and oversight on projects, ensuring adherence to specifications and client requirements., • Attend site and client meetings as necessary to support project progress, coordination, and issue resolution., • Provide line management and oversight of assigned engineers and subcontractors, including timesheet and leave management., • Monitor and manage project profitability, regularly reporting progress and financial performance to the Project Manager., • Oversee health and safety compliance across all sites, conducting regular audits and ensuring risk control measures are in place., • Perform hands-on installation and commissioning tasks for systems and minor works as needed., • Uphold Marlowe’s standards for quality, health, safety, and environmental (HSE) compliance across all areas of responsibility. Who We’re Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • A minimum of 3 years’ proven experience in the commissioning of security systems., • In-depth technical knowledge of leading industry systems including Galaxy, Gent, Notifier, and Kentec., • NVQ Level 3 in Electrical or Electronic Engineering (or equivalent qualification) is preferred., • Experience in delivering engineering projects across both single and multi-site locations., • Strong technical expertise, complemented by effective interpersonal and communication skills., • Solid understanding of major systems and large-scale project environments, with a focus on quality and compliance. Our Fire Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Basic Salary – Earn up to £38,000 per annum, with real potential to increase your take-home pay, • Generous Overtime & Travel Time – Boost your earnings by around £10,000 annually, • Generous Pension Scheme – With Royal London, helping you plan for a secure future, • Life Assurance – Peace of mind with coverage at 4x your annual salary, • Paid Annual Leave – Including bank holidays, with extra days for long service (up to 25 days), • Referral Bonus Scheme – Earn up to £1,000 per successful referral, with no limit on how many you can make, • Well-being Support – Access to mental health and well-being resources whenever you need them, • Recognition & Rewards – Be part of a culture that values and celebrates your contributions, • Career Growth – Ongoing training, development, and genuine opportunities for career progression A Little More About Marlowe Fire & Security We operate nationally, across all industries in both commercial and domestic sectors, delivering a fire and security solution that responds to our customers particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites security and protecting their people. We have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: • Marlowe Fire & Security marlowefireandsecurity.com, • Alarm Communications acl.uk.com, • Clymac clymac.co.uk, • FAFS Fire & Security fafsfireandsecurity.com, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com, • Morgan Fire Protection morganfire.co.uk, • Victory Fire morganfire.co.uk, • Marlowe Smoke Control marlowe-aov.co.uk, • Hadrian Technology marlowefireandsecurity.com Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Project Engineer - Covering the North West & North UK As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more! Basic Salary – up to £38,000 per annum Pension, Life Assurance & much more. – Please see our generous remuneration packages below Marlowe Fire & Security’s Project Engineer’s Take the lead in technically engineering, installing, and managing a diverse range of projects—both large and small—across the Marlowe portfolio. As a Project Engineer, you’ll play a pivotal role in planning and delivering projects and commissioning works, all while working closely with key clients to meet critical deadlines. Your focus will be on ensuring each project runs smoothly and profitably, with an unwavering commitment to health, safety, and quality in line with company standards. • Ensure project delivery aligns with the agreed programme timeline, proactively escalating any delays to the Project Manager., • Conduct technical reviews and process project orders through the Sales Order Processing system, forwarding requirements to the Purchasing Department., • Safeguard Marlowe’s commercial interests by maintaining clear and professional correspondence with customers regarding project delays and arising issues., • Plan, coordinate, and manage labour and material resources to ensure successful project delivery., • Allocate all necessary Risk Assessments, Method Statements, and engineering documentation to site teams, and verify that commissioning is completed in accordance with British Standards upon project completion., • Provide technical guidance and support to installation teams as required throughout the project lifecycle., • Attend site meetings and liaise with designers and customers to manage and implement design variations., • Manage assigned engineers and subcontractors, including oversight of timesheets, holiday schedules, and overall performance., • Monitor and report on the profitability of assigned projects, ensuring financial targets are met and reporting key metrics to the Project Manager., • Oversee on-site health and safety compliance, conducting regular audits and ensuring adherence to all safety protocols., • Ensure strict compliance with Marlowe’s Quality Management Systems, Processes, and Health, Safety & Environmental (HSE) standards. Who We’re Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • Over 5 years of experience in the fire and security industry, with a focus on engineering projects across single and multi-site locations, • Highly motivated and enthusiastic professional who thrives in challenging, fast-paced environments, • Strong communication skills paired with in-depth technical knowledge of major systems and complex projects, • Proven technical expertise combined with excellent interpersonal skills to drive collaboration and project success, • Track record of delivering results through effective problem-solving and a solution-focused mindset, • Willing and flexible to travel across the UK as needed to ensure timely project completion, while strictly adhering to all Marlowe health and safety standards, • Capable of working effectively under pressure, whether independently or as part of a collaborative team Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Basic Salary – up to £38,000 per annum, • Overtime, Travel Time, • Royal London Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Additional Day holiday for each full year of completed service (up to 25 days), • Additional Birthday Holiday, • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Local Account Manager phs Hygiene- North London We have an exciting opportunity for a Hygiene Local Account Manager covering the North London territory, postcodes include AL, CB, EN, HA, HP, LU, MK, N, NN, NW, OX, PE, SG, WD. Your role will be to manage and support our Key Account customers at site level within the PHS Hygiene division. You will be responsible for mobilisation of new sites, retention, growth, and new business delivery within your territory, working closely with our Senior Key Account Managers and Key Account Managers ensuring we meet the strategic goals of our largest customers. Key Tasks: • Achievement of annual new business target (Territory & Personal) from portfolio of Key Account sites within your designated territory., • Regular contact & dialogue with Senior Key Account Managers/Key Account Managers/Key Account Support teams, Managed Accounts, Operations Centres., • Mostly customer facing with regular daily meetings and calls, • Present and gain agreement from the customers within the territory that ensures the customer sees this approach as added value from their current relationship with PHS, that it supports both customer and PHS commercial requirements and supports the customer with continuous improvement and innovation., • Proactively identify and develop all levels of contacts within the specific territory to support retention., • Proactively identify non-compliant sites and develop future new business opportunities., • Work with the wider team to ensure that the customer experiences the best and most appropriate level of support and service that to the customer reflects a single joined up team approach., • On ‘owned’ accounts, work with the Tenders team to product final bids and documents to the customers., • Generate timely management reports as required that will include pipelines, identifying risks and opportunities with action plan to support., • Work proactively within your territory with a planned schedule of visits, to keep the customer up to date, ensuring that you get the most from your visits and calls., • Working with the network of service personnel within PHS to deliver a best-in-class customer experience. Knowledge and Experience Required: • A proven sales professional with both an account management and growth/new business track record in a B2B sales/service environment (service or consumables)., • Strong knowledge of PHS’s marketplaces and competitors or experience of similar markets., • Highly developed selling skills with excellent communication skills both F2F and written, with the interpersonal skills to influence other parts of the business., • IT literate, with an emphasis on using technology to be effective and productive., • High levels of energy, commitment, and tenacity with a strong understanding of the sales/service process., • Ability to work autonomously, with effective diary and journey planning skills., • Enhanced DBS (CRB) will be checked on offer of employment due to the areas visited, • A full clean Driving Licence is required for this role The Rewards: • An annual salary of £30,000 0TE £47,000., • Company car or car allowance., • Phone, laptop, and kit to work effectively from home and on the road., • Pension scheme., • 24-hour wellbeing helpline & access to virtual GP for you and your household., • 23 days annual leave plus bank holidays., • Discounts at thousands of UK retailers with PHS Perks., • Buy and sell holiday scheme (after 6 months in the business)., • Ongoing career and development opportunities. If you want a career with a well-established company, where you will be appreciated for the quality of your work, we would love to hear from you. Apply now. phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain, and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business. Our businesses include Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Here’s what you’ll be doing: When you join Simply Business, you’ll protect us from threat actors who attempt to evade our cyber defences. This is a hands-on technical position where you’ll play an important role in increasing the maturity of our Security Operations Centre (SOC). Additionally, you’ll need a strong drive and willingness to learn and grow. You’ll be in a rapidly evolving environment, which will bring new challenges and opportunities for growth on a regular basis. You’ll be empowered to develop and explore your unique passion for cyber security operations. In return we offer an extremely agile working environment with some of the latest technologies such as SASE, AI and with lots of automation. One of our main values is empowerment, and we offer the ability for people to drive significant change and really make a difference. Simply Business is a cloud-native company which is leading the way with its offerings in the InsureTech market. You will be reporting into Laura the Security Operations Manager, and working alongside an award winning team of 5 other analysts and 3 engineers with a diverse set of technical skills and backgrounds within cyber security. • develop and maintain the security incident response process, including all required supporting materials, • be technical escalation point for complex security incidents within the SOC team, • oversee and develop on incident response activities and ensure timely communication with internal and external stakeholders, • facilitate table tops and training for analysts including malware reverse engineering, threat intelligence and network and security log analysis, • be a Technical leader and mentor for our SOC analysts. Foster a high performing team of trained, knowledgeable cyber security professionals, • lead on improvements of our SOC services, including security monitoring, incident detection, analysis, and response, • establishing and documenting robust processes and workflows, • oversee the continuous improvement and development of security tools and technologies e.g. NDR, EDR,Vulnerability and Exposure Management, SIEM and SOAR, • work closely with business owners, to proactively identify and reduce cyber security threats and vulnerabilities, • experienced in information security, with significant focus on security operations and incident response, • demonstrated senior experience within technical teams, preferably a security operations environment, • able to showcase a strong understanding of cyber security concepts, technologies, and best practices, • proven to manage and communicate effectively with diverse stakeholders, including executive management, • experienced overseeing security tools and technologies (SIEM, IDS/IPS, EDR, vulnerability management), • able to work with cloud environments, • exposure to threat modelling(We know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the bullet points above to be considered for this role) Ready to join us and help us elevate our security practices? Apply today. About Simply Business We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades. We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment. Why not check out our advert on YouTube: What are the benefits of working at Simply Business? We offer a great work-life balance where every team member has a manageable workload and the flexibility to work hybrid. On top of the 25 days annual leave (plus bank holidays), we offer leave that suits your needs. Plus the option to buy five more days of holiday with your flexible benefits. Our flexible parental leave allows you to approach an important time how you want – with six months full pay to the primary caregiver and four weeks full pay if you’re the secondary caregiver. Our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And as a thank you to our long-serving employees we offer a two week paid sabbatical after five years of service, then four weeks off after ten years of service. And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre-existing condition. And a health cash plan that covers your everyday medical expenses. We also make sure you’re compensated fairly with a competitive salary based on your experience and the market we’re in. Plus the potential to earn an annual bonus based on performance. There’s access to the tools to support your personal development with programmes on our dedicated learning platform. As well as support for your mental health with access to counselling. We’ll match what you put into your pension up to five per cent. And pass on a tax-free sum that’s four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service). And our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership. Ready to join us and drive our success as a high-performing team? Apply today.

Position Title: Full Stack Software Engineer Reports to: Engineering Manager Location: Remote (UK) Contract type: Permanent About BibliU Sunday Times Tech 100 | Top 10 UK EdTech Company BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. In this role, you will: Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Your role as a Software Engineer is not just about writing code; it's about creating tangible outcomes that enhance the learning experience, drive technological innovation, and contribute to the overall mission of BibliU to revolutionise the field of digital education. Our Current Environment Typescript Vue.js Postgres DynamoDB Redis Amazon Web Services Mixture of Lambda & ECS Kubernetes Amazon CDK Github + Github Actions Typescript Typescript Vue.js Vue.js Postgres Postgres DynamoDB DynamoDB Redis Redis Amazon Web Services Amazon Web Services Mixture of Lambda & ECS Mixture of Lambda & ECS Kubernetes Kubernetes Amazon CDK Amazon CDK Github + Github Actions Github + Github Actions Key responsibilities Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Develop and maintain high-quality software solutions aligned with user needs and business goals. Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

Project Manager • Fixed Term - 2 Years, • Remote with Regular UK Travel We are seeking a talented and driven Project Manager to join our team on a full-time, two-year fixed-term basis. This is a remote role, requiring regular travel across the UK. In this role, you will take a leading position in delivering a UK-wide Modernisation Programme, reporting directly to the Programme Manager. This is a high-impact opportunity for a qualified and experienced individual to manage complex CAT A and B fit-outs, delivering high-value, multi-disciplinary projects across multiple sites. You will be responsible for integrating mechanical, electrical, and building services asset data from concept and design stages through to operational handover. The role involves strategic planning and technical management of critical building assets, lifecycle planning, and compliance. About You Clear understanding of business objectives and how your role contributes to success Strong project leadership skills, trusted across functions for project excellence Detail-oriented, well-organised, and capable of managing multiple priorities Ability to lead and collaborate effectively, demonstrating initiative and ownership Builds strong networks beyond immediate teams, supporting cross-functional success Guided by core values and strong decision-making instincts Hands-on, proactive, and effective communicator at all levels Resilient, self-motivated, and solution-focused under pressure Committed to continuous improvement and holding others accountable to high standards Minimum of 5 years’ experience in project management with tertiary qualifications Holds a recognised project management qualification (Prince2, APM, MSP or equivalent) Demonstrated ability to work autonomously in a fast-paced, hands-on environment Skilled at managing multiple stakeholders and driving alignment Embodies a collaborative, "One Team" mindset Demonstrates personal integrity, professionalism, and positive communication Values a culture built on mutual respect, performance, and development We Offer Competitive salary Laptop provided Free breakfast and lunch on-site Free parking at applicable locations 25 days annual leave plus statutory bank holidays Workplace pension scheme Staff referral scheme Supportive and collaborative working environment High-quality, modern premises and well-equipped office space Key ResponsibilitiesProject Delivery Manage day-to-day project delivery within scope, time, budget, and quality constraints Maintain comprehensive and compliant project records Monitor project spend and provide monthly reporting on risks and cost efficiencies Ensure supplier performance meets contractual and safety expectations Conduct weekly project meetings and report on progress and status Communicate regularly with site teams, support functions, and stakeholders Ensure Health & Safety processes are adhered to and prioritised Oversee contractor and consultant engagement and performance Proactively identify and mitigate project risks Provide clear, auditable project documentation for inspections and regulatory bodies Technical Develop and lead UK mechanical, electrical, and building services specifications Produce and implement a standardisation plan for critical assets Plan asset lifecycles and capital investments to improve cost, reliability, and energy performance Conduct regular contractor quality checks and align with compliance standards Contribute to carbon emissions reduction and support environmental reporting Safeguarding Statement: This role is subject to a safer recruitment process, including criminal record checks, online searches, and vetting procedures. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment, in line with Keeping Children Safe in Education 2024 and The Education Act 2002.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£64,000 - £74,000 + | ✨ ⭐Our Company Secretarial team We’re looking for a talented, hands-on and enthusiastic Company Secretarial Assistant to join the Company Secretarial team at Monzo. As part of an experienced and friendly team of governance professionals, you will report directly to a Senior Company Secretary. You will play a key role in ensuring the smooth and efficient management of governance, regulatory and statutory compliance processes, including maintaining accurate corporate records, assisting with share transactions and utilising Diligent Entities to deliver a first-class governance service across the Monzo Group. This role provides an exciting opportunity to develop and enhance your company secretarial skills set while taking ownership of some of our core governance processes and procedures. If you are excited about the intersection of technology and banking, and want to build on your company secretarial expertise, this is the role for you! 🔑You’ll play a key role by... • Board/Committee Management: Provide support with the end-to-end process for the Group’s Boards and Committees, including responsibility for governance advice and support to the Chair., • Diligent Boards/Entities Management: Manage Diligent Boards and Entities, including providing information and advice to stakeholders, updating registers and issuing share certificates., • iNED Equity Participation Scheme: With support from the MBL Deputy Company Secretary, manage the iNED Equity Participation Scheme., • Employee Share Option Exercises: Support on the bi-annual employee share option exercise process and ad-hoc projects, working closely with the Reward team to ensure an easy to use and efficient process., • Capital Contributions: Support with capital contributions and Group funding activities., • Year-End Declaration Packs: Support the delivery of year-end declaration packs for directors for all Group companies., • Regulatory Returns: Assist with the preparation of regulatory returns to the PRA and FCA.., • Horizon Scanning: Identify, analyse and monitor emerging and anticipated changes in laws, regulations, and industry standards to ensure the team stays informed about and can plan for actual or potential changes., • Board Governance Procedures and Processes: Support on the management and ongoing production of procedures and processes, including annual reviews, to ensure the efficient and timely completion of activities., • KYC Documentation: Maintain Monzo Group KYC corporate information documentation and support the business with KYC requests from third parties., • Internal Website: Maintain and update the suite of governance information in Monzo’s central company information hub., • Technology: Assist with the team’s modernisation and transformation journey through the identification and implementation of automation and simplification opportunities, including the use of AI. 🤩 We’d love to hear from you if… • You are passionate about governance and the intersection of banking and technology., • You are a recently qualified, or part-qualified, company secretary or governance professional (ACIS or equivalent), with experience in a governance or company secretary role, ideally in financial services., • You have experience in a company secretarial role., • You have demonstrated a high level of accuracy and attention to detail., • You have experience of working in a fast-paced environment and are able to adapt to an ever changing environment., • You have the ability to work in a team and a collaborative environment., • You have the ability to carry out research independently and provide recommendations., • You are organised and able to deal with a variety of tasks., • You have excellent communication skills, with the ability to write clearly and concisely., • You have good knowledge of corporate governance principles and applicable financial regulations., • You are comfortable engaging at all levels of the organisation, including the Board and Executive Committee., • You embrace change management, developing and using technology to simplify processes and looking for innovative ways to solve challenges., • You are committed to continuous learning and improvement., • You are driven to advance your professional career. 🙌What’s in it for you 💰£64,000 - £74,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Call with Recruiter, • Initial Call with Hiring Manager, • Loop Interviews, • Role Specific Interview, • Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About us At Environment Bank, we’re working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that’s experiencing rapid growth. We’ve already built a highly skilled team of experts and we’re actively looking to expand our team in the coming months. We’re incredibly proud of all we achieved so far and we’re still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role Environment Bank is on an exciting journey, optimising our structure, processes and governance to support rapid growth. As a Project Manager covering the North or South of England, you will play a pivotal role in governing, shaping, and overseeing the successful delivery of habitat creation and enhancement projects. This role goes beyond day-to-day delivery management: you will act as a guardian of process, quality, and project discipline, ensuring that all projects at any stage in their lifecycle adhere to Environment Bank’s governance framework, project controls, and lifecycle standards. You will work closely with ecologists, habitat delivery specialists, land managers, and wider stakeholders to embed a robust, repeatable way of working across the project portfolio. You will own the end-to-end project lifecycle, from early design and legal processes through capital works and into long-term asset management. You will also support the setup and ongoing management of complex sites, ensuring visibility, traceability, and strong control across all activities. Capital works may include the creation and enhancement of woodland and scrub, species-rich grassland, wetland habitats, and associated infrastructure. This role will sit under our PMO team. Responsibilities Governance, Process & Project Controls • Act as the primary governance and process enforcer across all projects in your region, ensuring adherence to Environment Bank’s project management framework, standards, and gateway requirements., • Own and manage the full end-to-end project lifecycle, including gateway approvals, assurance activities, and documentation., • Establish and maintain strong project controls, including risk, schedule, cost, change, and quality management., • Lead the creation, maintenance, and optimisation of project processes to improve visibility, traceability, and organisational control., • Provide oversight across multiple concurrent projects, ensuring they are well-governed, compliant, and progressing in line with agreed methodologies. Planning, Delivery & Oversight • Provide top level oversight of all projects in your region becoming the single point of contact and information for the national programme manager and Ops Director., • Develop and own the integrated, end-to-end project plan, coordinating inputs from ecologists, habitat creation specialists, consents managers, and contractors., • Monitor and support the setup and ongoing management of complex habitat bank sites, ensuring robust planning, sequencing, and operational readiness., • Chair project meetings, drive decision-making, and maintain high-quality communication across multidisciplinary teams., • Manage the project risk register, programme, and assurance schedule, ensuring proactive mitigation and escalation where required., • Ensure safe delivery of all works, promoting a positive safety culture and ensuring compliance with relevant legislation and internal standards. Commercial & Financial Management • Set, manage, and monitor project budgets across the full lifecycle, ensuring accurate forecasting, cost control, and financial governance., • Oversee contractor performance, KPIs, and delivery quality, ensuring works meet specification, timescales, and budget. Reporting & Continuous Improvement • Provide clear, timely reporting on project progress, risks, issues, and performance to internal stakeholders., • Maintain accurate and up-to-date project information across relevant systems and tools., • Lead lessons-learned activities, ensuring insights are captured, shared, and embed with the prog manager into future ways of working., • Contribute to continuous improvement initiatives, helping to refine processes, strengthen governance, and enhance project delivery capability across the organisation. Essential • Proven ability to lead and govern multidisciplinary project teams, ensuring strong project control and adherence to process., • Experience managing project controls functions, including planning, estimating, financial control, and commercial management., • Excellent communication and presentation skills, with the ability to influence, challenge, and drive action across diverse stakeholders., • Strong project management capability, with a deep understanding of both the technical and behavioural aspects of programme delivery., • Experience delivering projects with consent/permit restrictions and/or seasonal constraints., • Demonstrable experience in risk management and structured project governance., • Full UK clean driving licence and willingness to travel for regional site visits and events. Desirable • APM accredited or equivalent., • Educated to degree level in a relevant subject, or equivalent professional experience., • Experience in habitat creation, restoration, or nature recovery projects, ideally in a project management capacity. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we’re creating a space where our team can thrive, both personally and professionally – providing flexible working arrangements, mental wellbeing support, and more. We offer... 🎁Performance-based annual bonus up to 10% of salary 💸Pension scheme with employer-matched contributions at 6% of salary 🏖️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day ➕ Option to purchase 5 additional days of annual leave after probation 🏡 Hybrid flexible working option 💼 Regional and departmental team co-working days 🌞 Expenses-paid whole company meet twice a year 🎗️ Team fundraising and charity events 🎓 Ongoing career development with training and mentoring 🩺 Medical cash back scheme to cover everyday healthcare costs 🧠 Employee assistance mental wellbeing support ❤️‍🩹️ Enhanced sickness pay allowance

📍UK Remote Does this sound like you? You're a confident and curious developer with a passion for scalable systems and clean code. You thrive in agile environments and enjoy solving complex problems with simple, elegant solutions. Whether you're mentoring teammates, reviewing code, or designing microservices, you bring a collaborative mindset that drives progress and performance. What you’ll be doing (in a nutshell): As a Go Developer at Perkbox, you’ll play a central role in shaping the architecture and performance of our backend services. Working as part of a cross-functional squad, you’ll translate business goals into scalable systems that directly impact millions of users. Day-to-day you can expect to: • Design, develop and maintain microservices and user-facing features in Go, • Build and document robust gRPC and RESTful APIs, • Collaborate cross-functionally with product, UX, DevOps and engineering teams, • Deploy, monitor and optimise services for performance and reliability, • Write maintainable and testable code, supported by strong unit and integration coverage, • Contribute to agile ceremonies, championing iteration and improvement, • Mentor and support junior engineers through reviews and pair programming, • Explore emerging technologies and help shape our open-source contributions To be successful, you'll have: • At least 3 years’ experience with Go and microservice development, • Strong understanding of Go routines and channel patterns, • Proficiency with gRPC, RESTful APIs, and Git, • Experience with DynamoDB, Elasticsearch and MySQL, • Familiarity with event-driven architecture, • Excellent communication skills, both written and verbal, • A pragmatic, delivery-focused approach to working in an agile setting Bonus points if you bring: • Experience with Docker, Kubernetes, or cloud platforms (AWS, GCP, Azure), • Familiarity with CI/CD pipelines and observability tools (e.g. Grafana, CloudWatch), • Exposure to AI-based code editors or frontend/mobile frameworks like React, • Contributions to open-source projects or developer communities Why Perkbox? In 2025, Perkbox and Vivup came together under one name: the new and evolved Perkbox. We joined forces to create something bigger and better - a single, unified platform built to care for, connect with, and celebrate employees in all areas of life. With more than 20 years of combined experience across public, private, SME and corporate sectors, we’re now supporting over 4 million employees across 7,500 organisations. From access to expert mental health services to help with the cost of everyday essentials, our expanded range of benefits and wellbeing tools meets people where they are - at work and beyond. Together, we’re redefining what employee benefits can be. And we’re just getting started. The Interview Process Our interview process involves 4 main stages: • Application, • Short call with a member of the TA team, • 30-minute video call with Hiring Manager and one other team member, • Final Interview and task with two members of the team Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on talent@vivup.co.uk We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!

iTrent Specialist Location: UK-wide (Remote with occasional travel to core HR offices in Brighton, London, Leeds or Manchester) Contract: Full-time, 37.5 hours per week Salary: £35,220 Employment Type: 6-month FTC A fantastic opportunity has arisen to join a leading national charity dedicated to supporting individuals through life-changing services. We're working in partnership with this impactful organisation to recruit an iTrent Specialist System Administrator, who will play a key role in optimising their HR and Payroll system, supporting digital transformation across the People Services function. About the Role Reporting into the HRIS Manager, you'll be the go-to specialist for all things iTrent, helping to shape the system's functionality, streamline processes, and ensure it's being used to its full potential. You'll be a core part of the HR Transformation and Systems team, supporting HR teams, managers, and employees to improve their system experience while ensuring compliance with data regulations and internal policies. You'll drive continuous improvement through system enhancements, manage relationships with third-party suppliers, and provide technical guidance on cross-functional projects. Key Responsibilities • Support the scoping, design, and delivery of system upgrades and enhancements in line with organisational needs., • Troubleshoot and resolve system issues across iTrent modules., • Perform rigorous system and user acceptance testing (UAT) ahead of go-live., • Manage change requests and ensure communication with stakeholders on updates and timelines., • Maintain accurate and up-to-date system documentation including process maps, SOPs, and user guides., • Provide subject matter expertise on iTrent functionality to internal project teams., • Monitor user support queries and act as a liaison with MidlandHR as needed., • Administer day-to-day system tasks (e.g. access permissions, reference tables, workflows)., • Champion data protection and GDPR compliance within system usage., • Contribute to training resources such as user guides and how-to videos., • Keep up to date with sector trends and developments within HR systems. Person Specification Essential: • Proven hands-on experience with iTrent across multiple modules (e.g. workflow creation, function access builds, audit functionality)., • Knowledge of HR best practice and data governance., • Strong documentation and process mapping skills., • High attention to detail and a commitment to data quality., • Excellent communication skills with the ability to liaise with stakeholders at all levels., • Experience handling confidential and sensitive data professionally., • Strong problem-solving skills and a continuous improvement mindset., • Ability to prioritise workload and work autonomously., • Advanced Excel skills and confident use of the wider MS Office suite. Desirable: • Previous experience in a HR environment or with HR systems training., • Familiarity with GDPR and managing sensitive personal data., • Experience of working with third-party system providers., • Understanding of HR system reporting and data structures., • Experience in structured project work and system upgrades. Interested? If you are interested in working for a Charity who provide life-changing services, please feel free to apply. 6-month FTC, paying £35,220 per annum with strong company benefits. Working remotely with travel to one of their main sites, London, Leeds or Manchester, may only happen 1/2 during the FTC, expensed Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Course Developer & Skills Coach – Service Designer Apprenticeship (Level 6) Contract: Full-time Location: Remote (UK) with occasional in-person meetings and workshops in London Salary: £37,500 – £40,000 per annum, dependent on experience Start Date: ASAP Closing Date: Sunday 24th May 2026 (We may close this advert early if we receive a high volume of suitable applications. We encourage early applications.) Join KnowledgeBrief At KnowledgeBrief, we believe in the joy of learning. For over 20 years, we’ve supported organisations and professionals to grow through evidence-based leadership, management, and professional development programmes. Our approach combines academic insight with practical application, delivered through our innovative platform and expert-led programmes. We are a values-driven organisation, committed to authenticity, high-quality learning, and creating meaningful impact for our learners, clients, and colleagues. About the Role We are looking for an experienced and passionate Service Designer to join our Operations team as a Course Developer & Skills Coach for the Level 6 Service Designer apprenticeship programme. This role works closely with the Curriculum Innovation Manager, Digital Learning Team, and wider Operations function to design and deliver engaging apprenticeship learning experiences aligned to the ST0894 Service Designer standard. You will play an important role in shaping the learner journey from curriculum design through to delivery, coaching, and EPA preparation. This is an opportunity to help professionals develop the skills to design, prototype, and improve services that create meaningful impact for users and organisations alike. As part of a growing and evolving curriculum team, you will contribute to the continuous improvement of our programmes, digital learning experiences, and learner outcomes. Key Responsibilities • Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements, • Deliver engaging workshops, coaching sessions, and group learning experiences, • Support learners to apply service design principles within real workplace contexts, • Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create high-quality learning materials and assets, • Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness, • Contribute to standardisation, quality assurance, and continuous improvement activity across programmes, • Build positive relationships with learners, employers, and colleagues across the organisation, • Maintain accurate learner records and support compliance requirements Experience, Skills & Qualifications Essential • Occupational experience in service design, UX, or a related field, • Strong understanding of user research, journey mapping, service blueprinting, prototyping, and systems thinking, • Experience designing learning, curriculum, or training materials, • Experience coaching, mentoring, or supporting professionals in development, • Strong understanding of adult learning principles, • GCSE English and Maths (or equivalent) Desirable • Degree in service design, UX, design, or a related discipline, • Teaching qualification such as AET, DET, or PGCE, • Assessment or quality assurance qualification such as CAVA or IQA, • Experience delivering apprenticeship standards, • Experience using digital learning tools or platforms Interpersonal Fit We’re looking for someone who: • Is aligned with our values and culture, • Brings curiosity and a passion for learning, • Communicates clearly and builds strong relationships, • Takes ownership and delivers with quality, • Works collaboratively and supports others Why Work With Us? At KnowledgeBrief, we are committed to creating an environment where people feel supported, challenged, and able to grow. You’ll benefit from: • Dedicated monthly CPD time to support your development, • 5.6 weeks’ annual leave plus bank holidays, • Two-week company closure over Christmas and New Year, • Company sick pay, • Access to our Employee Assistance Programme and wellbeing support, • Opportunities to contribute to cross-team projects and organisational growth, • A remote-first environment with opportunities to connect in person Our Commitment to Safer Recruitment and Inclusion KnowledgeBrief is committed to safeguarding and promoting the welfare of learners, and all colleagues are expected to share this commitment. Offers of employment are subject to pre-employment checks, including right to work, references, and DBS check. We are an equal opportunities employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process. Application Process • Submit your CV via BambooHR, • Initial screening with the People & Culture Team, • Interview stage(s) with the hiring team during the week commencing 25th May 2026, • Final decision and feedback We aim to keep our recruitment process timely, transparent, and respectful. Ready to Apply? If this opportunity aligns with your experience and aspirations, we would love to hear from you. Please submit your CV and we will be in touch. The Hiring Team KnowledgeBrief

Business Development Representative – Kent, Fully Remote Role Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Kent, This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Reliance Worldwide Corporation (RWC) Plumbing Matters. We make it better. Our innovative products, built on a tradition of excellence, serve markets across plumbing, heating and construction to make our customers’ lives easier, while sustainably delivering unrivalled returns. We are publicly listed on the Australian stock exchange (ASX) with global headquarters in Atlanta, Georgia, USA, regional headquarters in Brisbane, Australia and London, UK. Our global family of trusted brands are committed to making a positive, lasting impact – we are better for our planet and better for our people. We operate in 45 facilities across 20 countries. We’re acquisitive and we’re laser focused on growth. Our Culture We’re big enough to make a difference and small enough for each one of us to make an impact. Whilst we operate on a global scale, we understand the importance of local markets by focusing on the needs of those markets. Our culture encourages our people to think differently, challenge the status quo and shape the world around us. Our values SPIRIT drive how we work together with a focus on Safety, Passion, Integrity, Reliability, and innovation, together as one global team. We have something special here – not just what we do, but who we are. We're not afraid to try new things; we punch above our weight; and we move with speed. Our strategy ensures we provide a safe environment for our people, and we actively promote diversity and inclusion. We are dedicated to sustainable practices and making a positive contribution to the community we serve. Everyone at RWC makes a valuable contribution to our business. Sound like somewhere you can see yourself. Read on. JOB PURPOSE The Domestic Business Development Manager is responsible for driving significant and sustainable growth within the domestic plumbing sector. This role will focus on identifying, developing, and securing new business opportunities across the New Build, RMI (Repair, Maintenance & Improvement), and Social Housing markets. The successful candidate will proactively expand the company’s market share by building strategic partnerships, launching targeted sales initiatives, and positioning the company as the supplier of choice for innovative plumbing solutions. Development Conduct in-depth market analysis to identify emerging trends, customer needs, and untapped segments. Develop and execute a robust business development strategy to penetrate new markets and grow share in existing ones. Lead the creation and implementation of go-to-market plans for new products and services. New Business Acquisition: Generate and qualify high-potential leads through networking, industry events, and proactive outreach. Build and nurture a strong pipeline of opportunities, ensuring consistent conversion to new accounts. Negotiate and close high-value deals with key decision-makers in target sectors. Relationship Management: o Support and co-own execution of (growth) initiatives with national Key Accounts (Retail and Wholesale) and Independent wholesale distributors. Establish and maintain influential relationships with developers, contractors, merchants, and social housing providers. Act as a trusted advisor, understanding client challenges and positioning tailored solutions to meet their needs. Deliver exceptional customer service to drive loyalty and long-term partnerships. Sales Performance & Reporting: Consistently achieve and exceed ambitious sales targets and KPIs. Provide accurate sales forecasts, pipeline updates, and market intelligence to senior leadership. Analyse sales data to identify growth opportunities and address performance gaps. Brand & Product Promotion: Champion the company’s product portfolio through compelling presentations, demonstrations, and promotional campaigns. Organize and participate in industry exhibitions, trade shows, and customer events to raise brand awareness. Collaboration & Cross-Functional Leadership: Work closely with Marketing, Product Development, and Operations to ensure alignment of business development initiatives. Provide feedback on market trends, competitor activity, and customer insights to inform product innovation and strategy. Continuous Improvement: Stay abreast of industry developments, regulatory changes, and best practices. Identify and recommend process improvements to enhance efficiency and effectiveness in business development activities. Required Skills & Experience Proven track record of delivering new business growth in B2B sales, ideally within the plumbing, building products, or construction sector. Strong commercial acumen and negotiation skills. Demonstrated ability to build and manage a high-value sales pipeline. Excellent communication, presentation, and relationship-building skills. Results-driven, self-motivated, and resilient. Proficient in CRM systems (e.g., Salesforce) and Microsoft Office Suite. Analytical mindset with the ability to interpret data and market trends. Qualifications Degree-level education (or equivalent experience) in Business, Sales, Marketing, or a related field. Evidence of ongoing professional development is desirable. Competencies & Behaviours Strategic thinker with a growth mindset. Tenacious, proactive, and adaptable. Collaborative team player who can also work independently. High integrity and professionalism. Additional Information Regular travel required to customer sites, industry events, and company offices. Full UK driving license required. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to_and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to _, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager, Voice Media. About the job We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology. Responsibilities In this role, you’ll: • Lead a team of senior engineers developing Twilio's next-generation media processing stack, • Drive technical architecture decisions for low-latency, high-throughput media systems, • Collaborate with product, platform teams, and other engineering teams to define technical roadmaps, • Establish engineering excellence through code quality standards, testing practices, and operational reliability, • Mentor engineers and provide technical guidance on complex media processing challenges, • Balance technical debt reduction with feature development while maintaining service reliability, • Build and evolve systems handling real-time media processing at scale, • Own service performance metrics, reliability targets, and continuous improvement initiatives, • Partner with engineering leaders to align media platform capabilities with broader Voice strategy, • Make key technology stack decisions that impact Twilio's media processing capabilities Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • 5+ years of engineering management experience leading teams building distributed systems, • Understanding of Voice/VoIP infrastructure and media handling challenges, • Strong technical background with experience architecting and building backend services at scale, operating them with high reliability under strict SLOs, • Deep understanding of systems design, microservice architecture, and cloud infrastructure, • Experience managing complex technical tradeoffs between reliability, scalability, and feature development, • Track record of successfully delivering critical infrastructure projects with significant technical complexity, • Experience in improving developer velocity using AI tools, • Strong knowledge of performance optimization, reliability engineering, and operational excellence, • Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences, • Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields Desired: • Experience with SIP, RTP/RTCP or other communications protocols, • Familiarity with media codecs, transcoding, packet loss concealment, and audio processing, • Background in building low-latency, globally distributed systems, • Experience with Rust, Java, C/C++, or other systems programming languages and platforms like Asterisk or gStreamer, • Experience in building Voice AI products, • Knowledge of cloud infrastructure on AWS or similar platforms, • Prior experience in telecommunications or communications platforms Location This role will be remote Ireland or UK. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call . Additionally, we empower employees to build by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, _ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Your Future Starts Here – Join the FAFS Fire & Security Talent Network Are you looking for your next opportunity in a company that values safety, innovation, and career growth? At FAFS Fire & Security, we’re always on the lookout for passionate, skilled, and driven individuals who want to make a real impact. Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire and security industry—we want to connect with you. Why Join Our Talent Network? • Priority Access – Hear about roles before they go live, • Tailored Matches – We’ll reach out when a role aligns with your skills and ambitions, • Career Growth – Be part of a company that invests in your development, • Explore Opportunities – From engineering and operations to customer service and support, we offer a wide range of career paths, • Real Impact – Work with a team that makes a difference every day, • No Commitment – Registering your interest doesn’t tie you to anything – it simply keeps you in the loop How we Attract, Reward & Retain Our Employees At FAFS Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. • Competitive salary, subject to experience, • Fully equipped company vehicle, • Royal London Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Additional holiday day for each full year of completed service (up to 25 days), • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities A Little More About FAFS Fire & Security We are a small, regionally focused business which gifts our clients a bespoke and reactive service with undivided attention & dedication. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities. Please inform us if you require any reasonable adjustments to enable you to participate in the hiring process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.