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When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same. Key job responsibilities • Promote a culture of safety and wellbeing, • Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts, • Support and lead a team and handle administrative work alongside building and supporting a strong team culture, • Analyse performance and suggest process improvements to optimise work and improve customer service, • Collaborate with other managers to standardise shift processes A day in the life You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. About the team Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock. Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions. • Bachelor's degree, or experience in a relevant field, • Experience in data analysis and problem solving, • Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment, • Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams, • Experience in warehouse operations and logistics or equivalent Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Operations Manager What will you be doing? The Operations Manager is responsible for managing and developing the Operations and Fuel Handling teams to ensure safe, reliable, and efficient operation of the power generation facility. They are a key member of the site management team, ensuring operational performance, QHSE compliance, and delivery of contractual obligations in line with plant objectives. Summary of Responsibilities: Manage and lead the Operations team within a 24/7 power generation environment Ensure safe, efficient, and reliable plant operation in line with operational limits, OEM guidelines, and regulatory requirements Drive plant availability, reliability, and performance improvements through effective operational management Oversee operational routines, testing activities, and first-line maintenance activities within the CMMS system Ensure compliance with QHSE standards, environmental requirements, and site procedures Support the delivery of operational targets, production requirements, and contractual obligations Manage team performance, development, training, and competency requirements Work closely with Maintenance, Engineering, and Site Management teams to optimise plant performance Identify operational, process, and people challenges and implement improvement actions Support emergency response and provide operational leadership when required Manage operational budgets, cost control, and resource planning activities Maintain compliance with ISO9001, ISO14001, ISO45001, and relevant UK safety legislation Skills and knowledge required to succeed: Proven experience in Operations Management within the Power Generation sector, ideally within Energy from Waste (EfW), Biomass, Renewable Energy, or large industrial power plants. Strong background in managing operational teams, plant performance, QHSE standards, and maintenance coordination. Engineering qualification at HND level or above preferred. What do we offer? Permanent full-time position Competitive salary package Monday–Friday working schedule Additional benefits including healthcare, pension, life assurance, annual leave, and bonus opportunities * Potential for professional growth within the energy sector

Health & Safety Manager New Site | Greenfield Opportunity | Build a Safety Function from the ground up Salary: £45,000 per year Working hours: Monday-Friday (flexible hours) The Role As the Health & Safety Manager, you'll be the subject matter expert for all Health & Safety matters across the site. Working closely with operational and senior leadership teams, you'll lead the development of policies, procedures and compliance frameworks while supporting the safe growth of the business. This is an ideal opportunity for someone who enjoys creating structure, driving change, and seeing the direct impact of their work. Key Responsibilities Establish and develop the site's Health & Safety management system. Create and maintain risk assessments, safe systems of work and procedures. Ensure compliance with UK Health & Safety legislation and industry standards. Conduct audits, inspections and workplace assessments. Lead accident, incident and near-miss investigations. Develop and deliver Health & Safety training programmes. Manage contractor and visitor safety processes. Produce Health & Safety reports, KPIs and improvement plans. Support operational teams with risk management and continuous improvement initiatives. Drive a proactive Health & Safety culture across the organisation. About You NEBOSH Diploma, NEBOSH General Certificate or equivalent qualification. Previous experience in a Health & Safety role within manufacturing, production, engineering, food, chemical, pharmaceutical or process environments. Strong understanding of risk assessments and safety management systems. Knowledge of UK Health & Safety legislation. Confident communicator with the ability to engage and influence stakeholders at all levels. Self-motivated, hands-on and capable of working autonomously. What's on Offer? Opportunity to build and shape your own Health & Safety department. Key role within a new site and growing operation. Significant autonomy and visibility within the business. Chance to make a lasting impact on company culture and performance. Join an established business with ambitious growth plans. Competitive salary and benefits package. If you're looking for a role where you can create, develop and lead a Health & Safety function while being part of an exciting growth journey, we'd love to hear from you

Your New Role You'll join a high‑performing recruitment team as a Recruitment Partner, working alongside a busy talent team. This is a role for an experienced recruitment/talent professional, with public sector experience (essential), who thrives in a fast‑paced, operational environment and who can confidently guide junior recruitment staff, depending on the team/organisational needs. You'll act as a key link between hiring managers and recruitment officers, ensuring smooth process flow, consistent communication and a high‑quality candidate experience. You'll also take ownership of your own vacancy portfolio, providing expert guidance, managing end‑to‑end recruitment activity and supporting onboarding. Potential for a longer term / permanent opportunity. Responsibilities: Managing vacancy pipelines across the team, ensuring approvals, shortlisting timelines, interview panels and feedback all run efficiently. Supporting junior recruitment staff by stepping in to post roles, managing adverts, researching media costs, handling inbox queries and generating conditional offers. Acting as the direct contact point for hiring managers within your portfolio, ensuring clarity, consistency and timely updates. Co‑managing the recruitment inbox daily, responding to candidate and manager queries with professionalism and pace. Ensuring high‑quality candidate communication. Working closely with HR Business Partners and the wider HR function to align recruitment activity with organisational needs. Supporting continuous improvement across recruitment processes, onboarding experience and candidate engagement. Maintaining and updating recruitment guidance, processes and content. Producing recruitment activity reports with measurable outcomes.What You'll Need to Succeed Strong in‑house recruitment experience, ideally as a Recruitment Partner or similar. Proven ability to manage high‑volume campaigns and deliver end‑to‑end recruitment. Experience developing and implementing recruitment processes and best practice. Confident relationship‑building skills with managers and stakeholders at all levels. Strong experienced utilising ATS systems. A commitment to diversity, inclusion and delivering an exceptional candidate experience.Benefits 29 days annual leave plus bank holidays. Hybrid & flexible working - two days per week on site. Opportunity to work in a supportive, collaborative team with a clear development pathway. A role with genuine variety, autonomy and influence across the recruitment life cycle. Potential for a longer term position within the organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you an experienced Warehouse & Despatch Manager looking to take the next step in your career? Our client, a globally recognised manufacturing business, is seeking a driven and strategic logistics professional to lead its warehouse and despatch operations at its Liverpool facility. This is an excellent opportunity to join a market-leading organisation where you'll play a key role in ensuring the efficient movement of goods across UK and international operations while leading a high-performing warehouse function. The Role Reporting into the wider logistics function, you will be responsible for the safe, compliant and efficient operation of the warehouse and despatch department. You'll work closely with internal teams and external partners to ensure products are delivered on time, in full and in line with all regulatory requirements. Key responsibilities include: Managing day-to-day warehouse and despatch operations Leading and developing the warehouse team of circa 50 Ensuring compliance with Health & Safety, environmental and quality standards Managing the storage and distribution of hazardous goods Coordinating UK and international shipments, including air and sea freight Ensuring trade and transport compliance across all shipments Driving continuous improvement through KPI analysis and process optimisation Developing strong relationships with internal stakeholders, customers and logistics providers Supporting the implementation and optimisation of Warehouse Management Systems (WMS)About You To be successful, you will have: Significant experience in warehouse, logistics or supply chain management within a manufacturing environment Experience managing hazardous goods logistics Strong knowledge of Warehouse Management Systems (WMS) Experience coordinating international freight, including air and sea shipments A strong understanding of Health & Safety and environmental compliance Excellent leadership, organisational and problem-solving skills The ability to work strategically while remaining hands-on operationally Degree-level education or equivalent experience is desirableWhat's on Offer Salary to £65,000 Annual bonus scheme 25 days holiday plus the option to buy or sell additional leave Enhanced pension contribution Private medical insurance and additional flexible benefits Life assurance Cycle to Work and electric vehicle schemes Genuine career progression within a successful international manufacturing business Ongoing professional development and autonomy to make a real impactInterested? Please follow the apply now link to send your CV to Emma Brighouse at Morgan Ryder Associates. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes

Company description:Product Lifecycle ManagerJob description:Uniting whats next in traffic.At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all.Our Commitment:At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too.If we all thought the same, we would never think of anything new. Thats why we recruit great minds from all walks of life. We embrace diversity and create whats right for the world by employing the people who live in it.At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation.Do you want to make a difference with the work you do? Join us as a Product Lifecycle Manager (PLM)You will own the end-to-end internal product lifecycle from concept through launch, in-life optimisation and end-of-life. You will drive long-term product success through strategic planning, clear requirements, disciplined prioritisation, and strong cross-functional delivery leadership. The PLM is accountable for product outcomes and product decisions across a hardware and software based portfolio, working in close partnership with Engineering (DOP) to balance customer value, commercial priorities and technical reality.The PLM is accountable for product scope, priority, lifecycle decisions and outcome-based acceptance. Engineering owns technical design and implementation decisions. Roadmap and release commitments are agreed collaboratively, with the PLM making the final prioritisation call after structured input on feasibility, constraints, risks and capacity.Responsibilities:Strategic Planning & Roadmapping Develop and maintain a 35 year outcome-based product roadmap aligned to business priorities, technology evolution and operational capability.Lead quarterly (or appropriate cadence) roadmap reviews with cross-functional stakeholders to drive alignment on outcomes, timing and dependencies.In collaboration with Engineering leadership, incorporate technical constraints, learnings and architectural direction into planning.Make the final call on scope and priority after structured input from Engineering, Operations, Sales and Finance.Continuously adjust plans based on delivery learning, customer feedback, market change and technical discovery.Product Discovery, Definition & Requirements Create clear, high-quality product requirements that articulate what is needed and why, grounded in user and business intent.Engage Engineering and Design early to explore options, constraints, risks and trade-offs before committing to scope.Define outcome-based acceptance criteria and ensure delivered capability meets customer and business intent (not just functional completeness).Maintain traceability from strategic outcomes through epics/features to delivered value.Backlog Governance & Delivery Collaboration Maintain a prioritised product backlog in collaboration with Engineering; ensure transparency of priorities, sequencing and rationale.Operate disciplined change control for scope, requirements and specifications; manage trade-offs and stakeholder expectations.Partner with Engineering to prioritise technical debt alongside customer-facing enhancements and compliance needs.Act as a day-to-day partner to Engineering, enabling fast decisions and removing blockers.Support release planning and readiness, ensuring documentation, training, support and operational impacts are addressed.In-Life Performance, Quality & End-of-Life Management Own product health in-life: performance, reliability, quality, cost-to-serve, customer satisfaction and operational sustainability.Coordinate resolution of product issues by aligning Engineering and Operations on priorities, root cause and corrective actions.Manage product lifecycle policies including versioning, supportability, feature deprecation and compliance obligations.Lead end-of-life planning: obsolescence strategy, customer migration, communication and controlled retirement of products/features.Use data and customer insight to drive continuous improvement and prioritisation.Engineering (R&D) Interface, Investment & Budgeting Serve as the primary product interface to Engineering (R&D), building a trust-based partnership and clear ways of working.Ensure two-way communication on priorities, capacity, constraints and timelines; escalate issues rapidly and constructively.Manage the annual R&D and Support budget allocation and tracking for the portfolio.Contribute to investment planning and business cases for product initiatives, balancing ROI, risk, compliance and operational impact.Follow the internal milestone process to provide sign-off for development spend and monitor consumption and progress against plan.Qualifications & Experience:Demonstrated experience owning the product lifecycle for complex B2B, infrastructure, or mission-critical products (concept to end-of-life).Strong product judgement: able to balance customer value, commercial outcomes, operational needs and technical reality.Excellent cross-functional leadership; able to influence without formal authority and drive decisions with senior stakeholders.Comfortable working with Engineering leaders; able to translate technical constraints into clear business implications.Skilled in conflict resolution between business pressure and delivery feasibility, using data, options and transparent trade-offs.Strong communication skills: clear requirements writing, concise decision papers, and stakeholder alignment.Experience with agile product practices (backlog management, discovery, iterative delivery) and structured governance where needed.Desirable Experience working in the ANPR Enforcement market, or alternatively in regulated environments and/or products requiring high availability, safety, security or compliance.Exposure to both hardware-enabled solutions and lifecycle/obsolescence management (where applicable).Experience partnering with Sales/Account Management teams to translate customer needs into scalable product outcomes.What Success Looks Like A credible, outcome-based roadmap that is aligned across stakeholders and delivered predictably.Improved alignment between commercial commitments and Engineering capacity/constraints.Reduced late-stage churn and rework through clear requirements.Measurable improvements in product health (quality, reliability, performance) and customer outcomes.Effective end-of-life and migration planning that reduces risk and protects customer experience.We offer:Competitive base salary plus annual bonus26 days holiday (rising to 29 with service37.5-hour working weekCompany vehicle.Excellent pension scheme with up to 10% employer contributionFlexible benefits tailored to your needsOngoing training and development, including support for professional membershipsHow do I apply?We can only accept online applications. Click the Apply Now button below to submit your application.About Us:We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world.We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone.Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users.Become a Traffic Transformer and help us to continue transforming towns and cities all over the world.What else do I need to know?To stay up to date with what were up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletterhere.TPBN1_UKTJ

Company description:Vitaflo (International) LimitedFor more than 25 years, Vitaflo has developed innovative specialised clinical nutritional products for inherited metabolic disorders, pediatric?kidney disease, and specialised diets such as the ketogenic diet.Vitaflo products offer patients choice, flexibility, and convenience. We combine the latest medical research, together with insights on changing modern lifestyles to best support patients in the compliance of restrictive therapeutic diets.Vitaflo continues its mission of Enhancing Lives Together with research and development at the heart of what we do.Job description:Founded in 1997, Vitaflo develops specialised clinical nutrition products for patients with inherited metabolic disorders, paediatric kidney disease and those requiring specialist diets, including the ketogenic diet. With a global presence, our research and innovation are driven by the needs of the patients we serve.Behind our products is a dedicated and collaborative team, united by a shared passion to make a meaningful difference to patients lives. This dedication is reflected in our people90% of employees said in our 2025 survey that they are proud to work at Vitaflo.Our mission, Enhancing Lives Together, sits at the centre of our business, guiding our decisions, our innovation, and our commitment to patients and their families.Quality Assurance ManagerWe are currently looking to recruit aQuality Assurance Manager to work at our Liverpool Headquarters on afull time,permanent contract. Reporting into the Quality Manager, you will lead and develop the Quality Assurance Team, ensuring our products and manufacturing processes consistently meet regulatory, customer, and internal quality standards. You will provide quality oversight across production, warehousing, and our co-manufacturing network, maintaining a strong culture of compliance while driving continuous improvement across the supply chain. You will be responsible for quality assurance activities including non-conformance management, customer complaints, quality investigations, and the effective management of co-manufacturer quality relationships, helping to ensure the highest standards of product quality, food safety and regulatory compliance.What will you do?As the Quality Assurance Manager, your main responsibilities will consist of the following:Manage and lead direct reports to achieve the operational goals of the department and driving growth through individual development plansPromote a strong quality culture across the department and wider business through quality awareness, accountability and continuous improvementLead investigations into non-conformances, customer complaints and adverse events using structured root cause analysis, ensuring timely and effective resolution.Monitor key quality assurance parameters and trend data to identify risks and drive performance of suppliers and co-manufacturers whilst maintaining strong relationshipsAct as HACCP Team Leader for the Glycosade facility and pilot plant, ensuring robust food safety systems and complianceDrive GMP excellence through auditing, ensuring compliance, identifying opportunities for improvement and delivering timely closure of corrective actions.Manage site quality assurance programmes, ensuring effective oversight of allergen management, Mandatory Allergen Declarations (MADs), pest control, and other quality compliance processes to maintain product integrity and regulatory complianceOversee the approval of suppliers and raw materials, ensuring compliance with food safety, quality and regulatory requirements.Support business readiness for external audits including ISO9001, FSSC22000 and FDA audits.Provide technical quality support for new products, process changes and other change management activitiesSupport in the development continuous improvement of quality systems, policies and procedures across the business.Who are we looking for?EssentialUniversity Graduate (preferred Microbiology, Chemistry or Food Sciences related disciplines) or equivalent experienceFlexibility for frequent travel and at short notice when requiredProven experience in leading, motivating and developing a teamStrong knowledge of Quality Management Systems (QMS), GMP, HACCP and FSSC 22000 requirements.Experience leading quality investigations and root cause analysisExperience managing customer complaints, adverse events , non-conformances and quality assurance processes within a manufacturing environment.Excellent organisational skills with the ability to prioritise and manage multiple activities.Strong communication and stakeholder management skills, with the ability to influence at all levels of the business.Good understanding of various manufacturing technologies, such as dry powder blending, can/sachet filling, aseptic liquid processing, infant nutrition requirements, and zoningDesirableKnowledge of continuous improvement methodologiesAuditing Experience (Supporting or Leading)Familiarity with data analysis and reporting tools such as Power BI.Understanding of validation activities (cleaning, heat treatment, shelf-life, verification programmes)What we offer?Competitive salary25 days annual leave (pro rata for part time) plus bank holidays and Christmas shut downDiscretionary bonus scheme (subject to qualifying period)Gym membership/allowance (subject to qualifying period)Employer pension contribution (3% rising to 5% subject to qualifying period then matched to a maximum of 10%). Employee minimum contributions applyPrivate healthcare (subject to qualifying period)Volunteering opportunitiesCycle to work scheme (subject to qualifying period)At Vitaflo (International) Ltd, our values are rooted in respect - for our employees, our customers and our patients. That's why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all, and we may collect relevant anonymized data for monitoring purposes during our candidate registration process.TPBN1_UKTJ

Quality InspectorWe are looking for an experienced Quality Inspector to join a busy Bournemouth based manufacturing quality team. This is an excellent opportunity for someone with strong metrology, CMM inspection, and quality control experience to work on precision components in a fast-paced engineering environment.Reporting to the Quality Manager, you will carry out inspection activities, support incoming goods and internal quality processes, and help ensure components meet customer, engineering, and regulatory requirements.About the RoleAs a Quality Inspector, you will be responsible for material inspection, dimensional measurement, and quality assurance activities across manufactured and procured components. You will also provide metrology support to the inspection team and contribute to containment, non-conformance, and continuous improvement activities.Key Responsibilities for the quality inspector job based in BournemouthInspect components against engineering drawings, specifications, and defined quality standards.Carry out incoming goods inspection and in-process quality checks.Operate and create inspection programmes for CMM and VMM equipment.Produce accurate inspection reports and measurement documentation.Raise and manage non-conformance reports (NCRs) and support containment actions.Review inspection documentation including ISIR, FAIR, and PPAP records.Support root cause analysis and corrective actions for product and process issues.Maintain inspection procedures, records, and quality documentation in line with customer and internal requirements.Ensure inspection and measurement equipment is maintained and appropriately calibrated.Work closely with quality, production, engineering, and manufacturing teams to support product quality.Contribute to audits, new product introduction, and continuous improvement initiatives.Promote high standards of housekeeping, health and safety, and quality compliance.What We're Looking for, for the quality inspector job based in BournemouthExperience as a Quality Inspector, Quality Technician, or similar role within manufacturing or engineering.Strong metrology knowledge and hands-on inspection experience.Experience operating and ideally programming CMM equipment, with knowledge of PC-DMIS and/or CAMIO.Ability to use manual inspection tools such as calipers, micrometers, height gauges, and indicators.Confident reading and interpreting technical engineering drawings and measurement plans.Good IT skills, including Microsoft Office.Excellent attention to detail, accuracy, and documentation standards.Strong communication skills and the ability to work effectively with cross-functional teams.Ability to work to deadlines in a busy production environment.Technical or engineering qualification, or a recognised apprenticeship, would be advantageous.Fluent written and spoken English.Compliance and StandardsYou will be expected to maintain high standards of health and safety, follow quality procedures, and support compliance with relevant internal and external regulations.This is a great opportunity to join a quality-focused engineering environment where you can apply your inspection and metrology expertise, contribute to continuous improvement, and play a key role in maintaining high product standards.We welcome applications from all suitably qualified candidates and are committed to creating an inclusive recruitment process. If you need any adjustments during the application process, these can be discussed on request.If you are interested in this Quality Inspector job, please send over an updated CV to or call 01582 878839 for more information.TPBN1_UKTJ

FTC until March 2027 | Merseyside | circa 50,000 + Benefits Predominantly Site-Based Are you an experienced Employee Relations Specialist who enjoys working in a fast-paced operational environment where you can make a genuine impact? Client Details We're partnering with a major manufacturing organisation to recruit an Employee Relations Specialist to support a large, complex operational site employing over 600 colleagues. This is a fantastic opportunity to step into a highly visible role at a time of significant organisational change, leadership development and business transformation. This isn't a role focused solely on managing casework. You'll be a trusted advisor to operational leaders, helping them build confidence, capability and consistency in how they manage their people while ensuring best practice ER standards are maintained across the site. Description Working closely with the Senior People Business Partner, you'll take ownership of the site's employee relations agenda, supporting a diverse frontline workforce within a 24/7 manufacturing operation. You'll partner with leaders to tackle complex people challenges, drive compliance and help embed a culture of accountability and high performance. The business is investing heavily in its future workforce, introducing new leadership structures and driving significant capability improvement across management teams. As a result, this role offers a unique opportunity to influence change, coach leaders and shape the employee experience at scale. Key Responsibilities Manage a broad range of ER matters including absence, disciplinary, grievance, conduct and capability cases. Coach and support line managers through employee relations processes, building capability rather than creating dependency. Drive consistency and compliance across policies, procedures and people practices. Analyse ER trends and data to identify risks and recommend solutions. Support improvements in absence management and employee engagement. Facilitate regular ER reviews with operational leaders, using data and insights to drive performance. Partner with site leadership teams to navigate organisational change and workforce transformation activities. Contribute to wider ER and policy initiatives across the organisation where appropriate. Profile We're looking for someone who combines strong technical ER expertise with the confidence to challenge and influence at all levels. As an Employee Relations Specialist you'll likely have: Significant employee relations experience within a fast-paced environment. Experience supporting operational, manufacturing, logistics, distribution or similarly complex workforces. Strong coaching and stakeholder management skills. Confidence handling complex and high-volume ER activity. A data-driven approach with the ability to identify trends and drive action. The resilience and credibility to support leaders through periods of change. Previous experience in a unionised or industrial environment would be beneficial but is not essential. Experience provideing ER support and guidance in an FMCG or similar environment is desireable. Ability to be on site 4 days a week in Liverpool. Job Offer Opportunity to join a recognised market-leading organisation. High-profile role with genuine visibility and influence. Exposure to large-scale change and transformation projects. Collaborative and supportive People team. The chance to leave a lasting impact by improving manager capability and people practices across the site. Competitive salary and benefits package. This role would particularly suit an ER Specialist, Employee Relations Advisor, ER Manager or HR professional with strong employee relations expertise looking for a role where they can influence, challenge and add real value rather than simply process cases

Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the futureRole Overview:Lead the delivery of high-quality renewable energy projects as our Renewables Supervisor. You'll oversee field teams, ensure safe and efficient maintenance of solar and other low-carbon technologies, and drive operational excellence across our growing portfolio. This role blends hands-on technical leadership with planning, problem-solving, and mentoring. Perfect for someone ready to shape the future of sustainable energy.Key Responsibilities: Day to day field management, be the first point of contact for field teams in your region/areaComplaints and escalation, review complaints and present to client the resolutions and actions involved to settleParts referrals, review and action various referrals from different sources and instruct on surveys requiredTechnical advisor, finding solutions to field related issues and be responsible for the resolution to keep the installation online and quality and standards kept highQuoting of works using calculators and/or SOR to establish a cost in line with departmental margins and expectationsTrack repair status, maintaining visibility of various jobs and statuses, actions for any jobs stuck in a certain status for longer than SLAPipeline visibility servicing and be conscious of upcoming & future and establish capacity in order to be ready to deliverFurther works scope, review installation job notes and action notes from installers, or question why this was not completed during installationQ/A Reporting, reviewing the surveyors reports for post completion, note any trends where quality or standards not metDepartment financial reporting on number of completed installations per client and total weekly figuresUpdate clients on job statuses and quotations, bookings, potential challenges to installReview and manage departmental performance, reporting to line manager points of improvement or repeated issuesLead and line manage, be the line management for field and admin staff. Ensure performance expectations are being met to keep in line with SLA'sSkills & Experience Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)Must have Part L to be considered for this roleValid UK driving licence (essential)Proficient with Microsoft Office packages (Outlook, Word, Excel)Practical experience managing teams (essential)Experience within social housing desirableTechnical understanding of renewable systems and an understanding of technical aspects of energy and environmental efficiencyExperience designing and specifying domestic and commercial energy efficiency solutionsSolid understanding of gas safety regulations and industry standardsStrong problem-solving skills and the ability to work independentlyA professional and friendly attitude with the ability to forge strong relationships with both clients and tenantsWhat we offer?We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: £40,000-£45,000 depending on experienceCompany vehicle and fuel card suppliedUniform, PPE & mobile device suppliedContributory pension schemeLife assurance20 days + Bank holidays (service based increasing holiday scheme)Enhanced maternity, paternity, adoption leave and other family friendly policiesSureserve Benefits Hub, accessing over 1000 retail discountsVirtual GP service, available for employees and immediate familyEmployee Assistance Programme (EAP)Bike2Work SchemeEmployee engagement events and "Employee Voice" programmesStrong opportunities for career growth and development"Sureserve Legends" - celebrating the fantastic ways in which our employees live our valuesCommitted to Diversity & InclusionSureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.Reasonable AdjustmentsAs part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact .Pre Employment ChecksSuccessful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.TPBN1_UKTJ

About CCST CCST is a UK manufacturer of carbon-ceramic brake discs, supplying performance and motorsport markets. Our process runs through chemical vapour infiltration, or CVI, and it lives or dies on uptime. When a machine stops, the plan stops. That's why this role matters.The role We need a Quality Manager to be responsible for leading and continually improving the Quality Management System (QMS) to ensure compliance with customer requirements, automotive industry standards, and regulatory obligations. The role will drive quality excellence throughout the organisation, ensuring products meet or exceed customer expectations while maintaining compliance with IATF 16949 , ISO 9001, and customer-specific requirements.The Quality Manager will lead internal quality teams, manage customer and supplier quality activities, support operational performance, and promote a culture of continuous improvement across the business.What you'll be doing - Quality Management System (QMS)Maintain, develop, and improve the company's Quality Management System in accordance with IATF 16949, ISO 9001, and customer-specific requirements.Ensure ongoing compliance through effective management of policies, procedures, and quality documentation.Lead and coordinate external certification, customer, and regulatory audits.Manage internal audit programmes and ensure timely closure of audit findings.Monitor and report on quality performance metrics and KPIs.Customer QualityAct as the primary quality contact for customers.Manage customer complaints and warranty issues using structured problem-solving methodologies.Lead root cause investigations using tools such as:8D5 WhyIshikawa (Fishbone)PDCAEnsure effective containment, corrective actions, and preventive measures are implemented.Support customer visits, audits, and quality reviews.Supplier QualityWork closely with suppliers to improve quality performance and reduce non-conformances.Manage supplier quality issues and corrective action processes.Support supplier audits, assessments, and development activities.Monitor supplier performance through agreed KPIs and scorecards.Operational QualityDrive continuous improvement initiatives to reduce waste, defects, and variation.Support manufacturing teams in achieving production quality targets.Ensure robust implementation of core quality tools including:APQPPPAPFMEAMSASPCControl PlansLead quality risk assessments and ensure effective mitigation strategies are in place.Leadership & Team ManagementLead, coach, and develop the quality team to achieve departmental objectives.Promote a culture of quality, accountability, and continuous improvement throughout the business.Deliver training and awareness programmes relating to quality standards and customer requirements.Collaborate with cross-functional teams including Operations, Engineering, Purchasing, and Supply Chain.Compliance & Continuous ImprovementEnsure compliance with all relevant legal, customer, environmental, and health & safety requirements.Analyse quality data and identify opportunities for process improvement.Lead Lean and Six Sigma initiatives where applicable.Support new product introduction activities and customer launches.About you:Essential Experience Proven experience in a Quality Manager position within a manufacturing automotive environment .Extensive experience working with IATF 16949 standards and audits.Strong knowledge of automotive quality core tools (APQP, PPAP, FMEA, MSA, SPC).Experience managing customer quality requirements for major OEMs and Tier 1 suppliers.Demonstrated success leading quality improvement initiatives and root cause investigations.Experience managing certification and customer audits.Leadership experience managing and developing teams.Essential Qualifications Degree or equivalent qualification in Engineering, Manufacturing, Quality, or related discipline.Lead Auditor qualification (IATF 16949 and/or ISO 9001).Strong working knowledge of automotive manufacturing processes.Desirable QualificationsSix Sigma Green Belt or Black Belt.Lean Manufacturing qualification.CQI membership or equivalent professional qualification.Skills & CompetenciesExcellent knowledge of IATF 16949 requirements.Strong analytical and problem-solving skills.Effective leadership and team management capability.Excellent communication and stakeholder management skills.Customer-focused approach.Strong organisational and project management skills.Ability to influence and drive change across all levels of the organisation. If this is something that sounds interesting to you, and you have the relevant skills and experience, please click 'apply'TPBN1_UKTJ

Our client is a well established engineering business with a strong reputation for delivering high-quality bespoke engineering solutions across a range of industries. Due to continued growth, they are looking to recruit an experienced Mechanical Design Engineer to join their team. This is an excellent opportunity for a motivated individual who enjoys combining hands-on design work with leadership responsibilities, helping to deliver innovative projects from concept through to manufacture. Key Responsibilities Design and develop bespoke mechanical components, assemblies, and systems using 3D CAD software. Produce detailed manufacturing drawings and technical documentation. Lead and manage design projects, ensuring they are delivered on time and within budget. Provide technical guidance and support to the engineering team. Liaise with customers, suppliers, and internal departments to ensure project requirements are met. Review designs for manufacturability, quality, and cost-effectiveness. Drive continuous improvement within design processes and engineering standards. Support prototype development, testing, and product validation where required. About You The successful candidate will have: Proven experience in mechanical design engineering within a manufacturing or engineering environment. Strong proficiency with 3D CAD software (such as SolidWorks, Inventor, or similar). Experience managing projects and/or leading engineering teams. Excellent problem-solving and analytical skills. Strong communication and organisational abilities. Knowledge of manufacturing processes, materials, and engineering standards. A relevant engineering qualification (HNC/HND or Degree in Mechanical Engineering or equivalent). What's on Offer Competitive salary. Opportunities for career progression and professional development. Supportive and collaborative working environment. Varied and challenging engineering projects. Company benefits package.If you're an experienced Mechanical Design Engineer looking to take the next step into a management role or an established Design Manager seeking a new challenge we'd love to hear from you. Apply: Contact Hayley Woodruff on (phone number removed) or apply with your CV to Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted

Maintenance Lead Competitive salary & package: bonus scheme, life insurance, private medical, EV charging and generous pension Are you an experienced Maintenance Leader/Manager looking to make a real impact within a world-class manufacturing environment? Due to a recent promotion, we are currently recruiting for a successful global manufacturer at their state-of-the-art facility in Liverpool. This is an outstanding opportunity to join a business who continue to invest heavily in its people, facilities, technology and future growth, while offering the stability and culture of a market-leading organisation. Reporting to the Engineering Manager, you will lead the site's maintenance function, driving equipment reliability, engineering performance, compliance and continuous improvement across a modern, highly automated manufacturing facility. This is a visible leadership role with significant influence across operations, engineering and continuous improvement initiatives, offering genuine scope to shape maintenance strategy and develop a high-performing team. The Opportunity As Maintenance Lead, you will take ownership of planned and reactive maintenance activities, engineering resource planning, contractor management, stores control and maintenance systems. You will play a key role in improving plant reliability, reducing downtime and supporting a culture of operational excellence. Key responsibilities will include: Lead and develop the site's maintenance team Manage preventative maintenance program and CMMS Drive improvements in equipment reliability and asset performance Manage engineering contractors and external resources Support continuous improvement and RCA activities Maintain engineering compliance, safety standards and statutory inspections Collaborating closely with Production, Operations and Engineering stakeholders to support business objectives. About You We are looking for a proactive and engaging engineering leader who combines strong technical capability with excellent people management skills. Key skills & experience: Qualified Mechanical or Electrical Engineer Experience leading maintenance teams within a manufacturing, process or industrial environment; chemical, pharmaceutical, food & beverage, FMCG, process manufacturing or similarly regulated industries. Strong understanding of preventative maintenance, asset management and reliability principles Experience working with a CMMS A background in mechanical, electrical or chemical engineering Strong leadership skills along with the ability to coach, develop and motivate teams Strong communication and stakeholder management skills * Experience operating within highly regulated manufacturing environments. Why Join? The company offers: Competitive salary Annual discretionary bonus 25 days holiday plus the option to buy or sell additional days Private medical insurance Life assurance Health cash plan options Dental and travel insurance options Cycle to Work scheme Green car scheme and free EV charging Excellent pension contribution with 8% employer contribution Ongoing professional development and long-term career progression opportunities. Apply If you are a maintenance professional who enjoys leading teams, driving reliability improvements and delivering engineering excellence within a modern manufacturing environment, apply now

Are you an experienced Supply Chain or S&OP professional with a background in FMCG or fast-paced manufacturing? We're recruiting for a Planning & Materials Manager to join a successful manufacturing business, leading the Planning and Materials teams to deliver an effective S&OP process, optimise inventory and ensure excellent customer service. The Role Lead and develop the Planning and Materials teams. Drive the S&OP process, balancing demand, capacity and material availability. Deliver robust production plans and improve supply chain performance. Manage supplier performance and material flow. Improve KPIs including OTIF, inventory, stock turns and waste reduction. Work closely with Operations, Procurement and Commercial teams to drive continuous improvement.The successful Materials & Planning Manager Proven S&OP, Supply Chain Planning or Materials Planning experience within FMCG or a similar manufacturing environment. Strong people management and leadership skills. Experience using ERP systems such as Oracle or SAP. Excellent analytical skills and advanced Excel knowledge. A continuous improvement mindset with Lean manufacturing experience.What's on Offer Salary to £55,000 Excellent pension and private healthcare. Flexible benefits package. Genuine career development within a successful global manufacturer.If you're looking for your next leadership opportunity in supply chain planning, I would love to hear from you. Please apply by following the link to send your CV to Emma Brighouse at Morgan Ryder Associates. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes

Operations Team Leader – Permanent – Liverpool – Up to £30k DOE We are looking for a motivated, proactive, and inspiring Operations Team Leader to join a growing team based in Liverpool. This is an exciting opportunity for an experienced team leader who is passionate about delivering exceptional service, developing high-performing teams, and driving operational excellence. Reporting to the Operations Manager, you will lead the Case Management department, including Clinical Leads and Case Managers. You will play a key role in creating a positive, high-performing culture where innovation, accountability, and continuous improvement are at the forefront. Key Responsibilities Lead, motivate, and develop the Operations team. Foster a positive, high-performing team culture. Conduct regular 1:1s and performance reviews. Allocate workloads and oversee daily operations. Monitor productivity, quality, and service standards. Provide coaching, feedback, and resolve team issues. Manage absence procedures, including return-to-work interviews. Set team objectives and monitor progress. Communicate team performance and challenges to the Operations Manager. Drive continuous improvement and process efficiency. Promote a data-driven approach to decision-making. Build positive customer relationships and support service delivery. Lead regular team meetings and encourage effective communication. Identify training and development opportunities. Report on team performance, productivity, and service levels. Support wider business needs as required. About You Previous experience in a Team Leader or supervisory role. Proven experience managing performance and conducting 1:1s. Strong people management and coaching skills. Able to balance support with accountability. Excellent communication and organisational skills. Proactive with a continuous improvement mindset. Confident using performance data to drive results. Able to build strong relationships across teams. Excellent benefits on offer! For further information about this opportunity please call Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn for updates, recruitment information, new vacancies and more

Finance Manager (Projects and Subsidiaries) – Liverpool - £47,000 to £60,000 + Benefits – Hybrid (2days in the office / 3 at home) Our client is a large prestigious client based in Liverpool and we are looking to recruit to the role of Finance Manager which will manage the day to day finance work for strategic projects and the day to day accounts for the subsidiaries. The role will be varied and work across multiple stakeholders ensuring services are delivered to high standards. Produce accurate, timely and insightful financial models and reports to senior leadership highlighting performance, risks, and opportunities. Design and implement new finance processes required for strategic projects and support the successful transition into BAU. Complete finance processes and controls for the subsidiary accounts, intercompany and consolidation adjustments for monthly, quarterly and year-end reporting and budget monitoring. Prepare budgets and forecasts for all subsidiaries along with strategic project budgets. Monitor financial performance and help to identify cost-saving opportunities. Complete subsidiary financial statements and act as the key contact for related internal and external audits with responsibility for preparing audit schedules, responding to audit queries, and ensuring timely resolution of findings. Identify and implement opportunities for process optimisation and continuous improvement of systems, services, and processes. It is essential you are a fully qualified accountant with proven experience of developing business plans coupled with strong financial modelling skills. A strong communicator you will be able to build internal relationships across the organisation and be able to work collaboratively with colleagues. Benefits : 30 days holiday + shut down at Christmas + statutory days Very hybrid Defined salary pension

About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.We know as a team, we are stronger together we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please dont hesitate to let us know.In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.About the role The Marketplace Relationship Manager will lead the growth and trading performance of Matalans EU marketplace channels, ensuring products are effectively launched, marketed and optimised across multiple third-party platforms.This role will own the day-to-day commercial management of marketplace partners, driving sales performance, customer visibility, product availability and brand presentation across International territories. The successful candidate will combine strong trading instincts with operational excellence and marketplace expertise to support Matalans international growth ambitions.Key Responsibilities -Marketplace Trading & PerformanceOwn the commercial performance of marketplace channels, driving sales, profit and growth.Monitor daily, weekly and monthly trading performance and take proactive actions to optimise results.Analyse sales, traffic, conversion and product performance data to identify opportunities and risks.Manage pricing, promotions, markdowns and product visibility in line with trading plans.Work closely with internal teams to maximise stock availability and minimise missed sales opportunities.Marketplace Operations & Product ManagementManage the end-to-end product onboarding process across marketplace platforms.Ensure accurate and timely product uploads, descriptions, imagery and categorisation.Maintain high standards of product content and brand presentation across all marketplaces.Support localisation requirements including language, currency and territory-specific compliance.Resolve operational issues impacting product availability or customer experience.Partner & Stakeholder ManagementBuild strong relationships with external marketplace partners and account managers.Collaborate cross-functionally with Buying, Merchandising, eCommerce, Marketing, Supply Chain and Finance teams.Lead regular performance reviews with marketplace partners and internal stakeholders.Identify opportunities to expand product ranges, categories and territories.Commercial Growth & StrategySupport the development and execution of the marketplace growth strategy.Identify new marketplace opportunities and emerging trends across international markets.Recommend initiatives to improve marketplace profitability, customer reach and brand awareness.Drive continuous improvement across marketplace processes, reporting and ways of working.About You Previous experience within eCommerce, digital trading or marketplace management.Strong commercial awareness and trading mindset.Experience managing third-party marketplaces within retail or fashion.Strong analytical skills with the ability to interpret data and drive actions.Excellent organisational and stakeholder management skills.Ability to manage multiple priorities in a fast-paced environment.Strong communication and relationship-building skills.Benefits In addition to competitive salaries, we also offer the below core benefits:20% staff discount, which increases with length of serviceThrive Recognition SchemeWellbeing support provided by the Retail TrustLife AssuranceRetail Rewards platform offering discounts for other retailersPension SchemeAccess to a wide range of career developmentAdditional benefits may apply depending on your role and area of the businessTPBN1_UKTJ

This People Advisor role in Liverpool involves supporting the Human Resources department to ensure smooth day-to-day operations. You'll provide expert advice and guidance on HR matters, helping the organisation meet its people-related goals effectively. Client Details A not-for-profit organisation based in Liverpool, focused on serving its community through its impactful work. Description Support the delivery of a positive, consistent, and inclusive employee experience throughout organisational change programmes. Provide guidance on employee relations matters arising from change activity, including restructures, redundancy processes, and redeployment opportunities. Contribute to fair, transparent, and legally compliant people change processes. Support managers and stakeholders through coaching and advice to build capability and confidence in managing change effectively. Assist in the planning and delivery of organisational change activity, including consultation processes, project timelines, and implementation plans. Prepare and distribute change-related documentation and coordinate meetings with relevant stakeholders. Deliver defined workstreams within change programmes, ensuring alignment with overall project objectives. Support consultation meetings, stakeholder briefings, and the design and delivery of training to equip managers to lead change successfully. Collaborate across teams to facilitate smooth onboarding, offboarding, and redeployment activities. Monitor, analyse, and report on key people metrics, such as employee turnover, engagement, absence levels, and redeployment outcomes. Support the identification of emerging trends, risks, and opportunities, providing insights to inform decision-making throughout change programmes. Work collaboratively with colleagues across People, Operations, and business functions to provide coordinated support during periods of change. Support the development and delivery of clear, consistent, and timely communications. Act as a first point of contact for employee and manager queries arising from change activity, ensuring advice is accurate, practical, and consistent. Promote employee wellbeing, engagement, diversity, equity, and inclusion throughout organisational change initiatives. Provide pragmatic, solutions-focused support on employee relations and change-related matters. Proactively identify risks, issues, and dependencies, escalating concerns where appropriate and recommending solutions. Contribute to the continuous improvement of change frameworks, processes, policies, and tools. Exercise sound judgement in managing routine matters and escalating complex or high-risk issues as required. Ensure all activities comply with employment legislation, organisational policies, and data protection requirements. Maintain confidentiality and ensure the accuracy, consistency, and integrity of all change-related documentation. Champion a safe, inclusive, and compliant working environment throughout all stages of the change process. Profile Demonstrable knowledge of employment legislation and statutory requirements, with the ability to apply this knowledge in a practical workplace context. Experience working within a busy People, Human Resources, or Employee Relations environment. Experience supporting and advising on organisational change initiatives, including employee consultation and transition activities. Strong organisational skills, with the ability to manage multiple priorities, work to deadlines, and maintain attention to detail. Excellent communication and interpersonal skills, with the confidence to deliver training, briefings, and induction sessions to a range of audiences. Proven ability to build and maintain effective working relationships with colleagues, managers, employee representatives, and other stakeholders. Strong IT and digital skills, including proficiency in Microsoft Office applications and HR systems. Experience of supporting projects, either through project management responsibilities or through project coordination and administration. A recognised professional qualification in Human Resources, People Management, or a related discipline, or equivalent demonstrable professional experience. Commitment to continuing professional development, with evidence of maintaining and enhancing professional knowledge and skills. Job Offer £36,691.17 Salary on offer 6-month Fixed-term contract with the opportunity to work within a not-for-profit organisation. Comprehensive benefits package. Hybrid working. Located in Liverpool with a chance to make a contribution through your work.If you're interested in this role, apply now

Overview Every member of the CPM team contributes to the overall growth of our business. People are at the core of CPMs business proposition so as a key member of the CPM team this role is expected to make a significant contribution to the culture within CPM, via demonstrable initiatives to drive best practice and continuous improvement. A winning attitude combined with a digital mindset is essential for success in this role. The main focus of this role is to provide achievement and delivery against the Client’s Key Result Areas and targets for CPM by maximising orders / sales in & out in their assigned stores across all SKU's. The Territory Sales Developer role is a combination of sales, merchandising and activating. They are responsible for the availability of core range, share of space and activations within their Geographical region. The Primary Responsibilities for This Role Are: • To increase business and maximise sales, • To undertake any other duties and responsibilities as instructed by your line manager, • Adhere to a defined retail call file and journey plan, • Deliver and execute the agreed objectives and targets as set out by your line manager, • To increase Distribution and Availability within store of core range and process, • appropriate orders electronically for all stores to prevent gaps, • To increase Distribution and Availability within store by implementing national and locally agreed planograms and promotions, • Record all data accurately and submit in a timely manner on a daily basis, • Sell in and build activations in line with company targets, • Merchandising off sales, • To understand and identify the needs of the customer, • Communicate effectively with store management and line managers, • Provide feedback at regular intervals through verbal communication with your manager/coach and through electronically generated spreadsheets, • Constantly strive to reach highest standards of performance, • Maintain CPM and Client standards at all times, • Attend a team conference call once a week and team meeting once a month/Qtr, • To generate new ideas and ways of working, • To consistently strive to reach highest standards of performance for customers, • To ensure at all times that you operate in an effective and efficient manner to complete all tasks, • Full driving licence is essential, • Previous sales or merchandising experience in the retail sector, • A good understanding of the FMCG sector with knowledge of the convenience channel desirable PERSON SPECIFICATIONS • Must have energy and enthusiasm, • Excellent Interpersonal Skills and time management skills, • Attention to detail & target driven, • Technology Aware and intermediate computer literacy skills (MS Word, Outlook, Power Bi), • Competitive Basic Salary, • Competitive plus 10% bonus based on performance per quarter, • Company vehicle, • Phone, • Tablet

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 London, Cardiff or Remote in the UK | 💰 £40,400 - £51,050 + | 🚀 Our Workforce Management Team: The Workforce Management team is essential to the success of our Customer Operations. We are responsible for ensuring we have the right people in the right place at the right time to support our customers. As the Forecast Change Manager, you'll be instrumental in our mission to understand the drivers of change. You'll be responsible for the end-to-end FCR (Forecast Change Request) process, partnering with our Operations Stakeholders and Forecast Analysts to implement and refine the right procedures. You’ll play a key role by… • Leading the assessment and prioritisation of initiatives that influence COps headcount requirements, ensuring all opportunities are thoroughly documented., • Collaborating with cross-functional teams, e.g. Delivery, Strategy, and Product, to accurately model the impact of new processes, marketing campaigns, or policy changes on FTE and hiring needs., • Serving as a key liaison to ensure new or evolving lines of business are correctly scoped and successfully delivered through the FCR process., • Tracking the implementation of approved forecast changes, validating that they meet their agreed-upon business objectives., • Establishing a clear accountability framework for forecast change owners, empowering them to take corrective action and ensuring timely delivery., • Analysing FCR drivers to identify trends and opportunities for process improvement, collaborating with Forecast Analysts to enhance forecasting accuracy. We'd love to hear from you if you have... • Advanced Planning Skills: Proven ability in workforce planning and organisation, with a track record of effectively managing change and reprioritising tasks under pressure., • Stakeholder Management: Excellent communication, negotiation, and influencing skills, capable of building strong relationships with stakeholders at all levels., • Data & Technical Proficiency: An appreciation for data modelling, particularly SQL, with a desire to deepen your skills. Fluency in MacOS, Slack, Airtable, and GSuite tools is required, along with a strong aptitude for learning new systems., • Communication & Feedback: Excellent written and verbal communication skills in English, and the ability to provide clear, constructive, and actionable feedback., • Customer Operations Knowledge: A good understanding of Customer Operations is highly desirable., • Work Ethic: Strong ability to work independently while also thriving in a collaborative team environment., • Values Driven: A demonstrated approach to work that aligns with Monzo's core values. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! The Application & Interview process: Our interview process involves 4 main stages: • Application Questions, • Recruiter Call, • Role Specific Interview, • Behaviour & Values Interview Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you do have any specific questions before this please contact _. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you... 💰 £40,400 - £51,050 ➕ plus stock options & benefits 📍This role can be based in our London office, Cardiff office or distributed working within the UK. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ And much more, see our full list of benefits _ Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ #LI-REMOTE #LI-JI Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! Wayve is looking for a Strategic Partnerships Manager to lead our most important partnerships across the compute infrastructure landscape. As we scale our next-generation embodied AI models, our need for cutting-edge compute—spanning GPUs, networking, and storage—is growing rapidly. This role sits at the intersection of internal strategy and external engagement. Internally, you'll collaborate closely with engineering to understand evolving infrastructure needs, partner with finance on consumption planning, and translate these requirements into a cohesive roadmap. Externally, you’ll work with leading hyperscalers and infrastructure providers to ensure they’re delivering the technical capabilities, operational reliability, and commercial terms Wayve needs to succeed. This is a high-impact, hybrid role that blends commercial ownership, analytical depth, and cross-functional coordination. You will be responsible for ensuring that conversations with partners are well-prepared, that decisions are informed by data, and that internal and external stakeholders are aligned. Your ability to connect infrastructure planning with Wayve’s broader commercial and technical priorities will be critical. • Own strategic compute partnerships across hyperscalers, GPU providers, and infrastructure vendors—managing day-to-day coordination, relationship health, and long-term alignment., • Drive commercial engagements, including pricing negotiations, capacity commitments, and contract execution, with an eye toward total cost, flexibility, and scale., • Work cross-functionally to align infrastructure planning with engineering, finance, product, and leadership—ensuring that vendor roadmaps match internal priorities., • Forecast future infrastructure needs based on product milestones, training demands, and program timelines—building and maintaining live models to support scenario planning., • Synthesize data and trends across GPU utilization, network architecture, and storage usage to generate actionable insights and support internal decision-making., • Track market developments in compute and cloud infrastructure—staying current on GPU SKUs, pricing trends, and vendor capabilities to inform procurement strategy., • Support general technical partnerships, offering analytical and commercial firepower across a broader set of initiatives spanning engineering and business needs., • Assist in vendor accountability and escalation, coordinating incident response, documenting service issues, and ensuring follow-through on remediation or commercial recovery., • Represent Wayve in external conversations, supporting senior leaders in high-stakes discussions while bringing clarity, preparation, and strategic alignment to every engagement., • Experience managing complex, externally facing partnerships in infrastructure, cloud, semiconductors, or AI ecosystems., • Strong commercial instincts, with comfort navigating contract terms, capacity forecasting, and procurement trade-offs., • Analytical skills to build models, synthesize trends, and drive insight-backed recommendations., • A collaborative operator who thrives in cross-functional environments and can build trust with engineers, finance leads, and partners alike., • Excellent communication skills—clear, concise, and able to tailor messaging for technical or executive audiences., • A bias toward ownership and forward momentum, even in the face of ambiguity or incomplete information. This is a full-time role based in our office in London. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply. For more information visit _ To learn more about what drives us, visit _ DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

About Us_ is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! We’re seeking a proactive and driven Customer Success Manager (CSM) Arabic Speaker to join our EMEA-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across EMEA. As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in EMEA. • Product Expertise: Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients, • Client Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start, • Drive Customer Value: Partner with clients to understand their goals, demonstrate how Canary’s solutions address their needs, and minimize time-to-value, • Relationship Management: Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap, • Portfolio Growth: Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business, • Strategic Insight: Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary’s goals, • Native Arabic Speaker, • Bachelor’s degree, • 3–5 years of Customer Success experience in a SaaS environment, • Proven track record of onboarding clients through complex technical challenges, • Experience managing accounts with annual contract values between $20K–$100K, • Strong organizational and time-management skills to effectively manage a large portfolio of Mid-Market accounts, • Exceptional communication abilities, capable of building trust and rapport with diverse stakeholders, • Analytical mindset to assess client needs and develop scalable processes, • Collaborative nature, adept at working with cross-functional teams including Product, Marketing, Sales, and Operations, • Confidence, charisma, and the ability to seize opportunities to drive growth and success, • Proficiency with technology and adaptability to dynamic environments, • Familiarity with hospitality technology is a plusWe also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. We're looking for a technical engineering manager (UK Based) to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams. You will lead the Geo for Self-Managed Customers team, which owns the Geo product end to end. Geo is tenant-to-tenant replication that sits between raw infrastructure replication and single-object transfer, and it is the foundation customers rely on for their disaster recovery strategies. What you'll bring: • Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy, • Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there, • Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps, • A history of building and managing high-performing, accountable team cultures, including managing out when necessary, • Comfort driving complex projects to completion without relying on a dedicated TPM, • Experience leading distributed and remote teams effectively Key Responsibilities: • Lead the roadmap and execution for the Geo product serving Self-Managed customers, setting clear direction in close partnership with the team’s Product Manager., • Hire and develop a high-performing engineering team where members can thrive and deliver with quality and speed; the team is India-anchored, with EMEA backend/fullstack hiring to improve timezone overlap., • Own the reliability, correctness, and performance of Geo replication as the core layer underpinning disaster recovery for Self-Managed deployments., • Deliver bug fixes, API extensions, and new capabilities to the shared Geo codebase, maintaining relationships with the Geo SMEs embedded in the Dedicated Migrations and Resilience teams so day-to-day commits resolve quickly., • Build and maintain runbooks, guardrails, and reviews so the team operates with rigor; ensure high-quality, timely responses to Geo-related escalations from Support and internal partners., • Define, track, and report on delivery and operational metrics, using them to drive continuous improvement., • Participate in the Incident Management on-call rotation to help ensure availability goals for Geo are met, working with reliability engineers and development team members. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Your Future Starts Here – Join the Marlowe Smoke Control Talent Network Are you looking for your next opportunity in a company that values safety, innovation, and career growth? At Marlowe Smoke Control, we’re always on the lookout for passionate, skilled, and driven individuals who want to make a real impact. Whether you're an experienced engineer, a customer service superstar, a project manager, or just starting out in the fire and security industry—we want to connect with you. Why Join Our Talent Network? • Priority Access – Hear about roles before they go live, • Tailored Matches – We’ll reach out when a role aligns with your skills and ambitions, • Career Growth – Be part of a company that invests in your development, • Explore Opportunities – From engineering and operations to customer service and support, we offer a wide range of career paths, • Real Impact – Work with a team that makes a difference every day, • No Commitment – Registering your interest doesn’t tie you to anything – it simply keeps you in the loop Who We’re Looking For • We welcome applications from individuals across all backgrounds and experience levels. Whether you're an engineer, a customer service specialist, a project manager, or someone with a passion for fire and security services, we want to connect with you. How to Join • Click to submit your details and tell us a bit about your experience and career goals. Our Talent Acquisition team will be in touch when suitable opportunities arise. How we Attract, Reward & Retain Our Employees At Marlowe Smoke Control we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable. • Competitive salary, • Company Vehicle (role specific), • Royal London Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities A Little More About Marlowe Smoke Control Marlowe Smoke Control are a small, niche Automatic Open Vent (AOV) specialist operating UK wide. However, we have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Area Sales Manager - Homebased / Field Sales – Watford and Harrow £33,000 - £36,000 + great bonus', company car or car allowance & home-based contract Here at Brakes, we’ve got ambitious growth plans so if you’re currently working in Field Sales or have the talent to match your ambition to thrive in the biggest and best Food Service sales force and are passionate to forge a career in sales, we have a fantastic opportunity for an Area Sales Manager to join our Independent Sales Team. Key Accountabilities • Role model our Company Values / Purpose, • Build and leverage strong customer relationships through a natural curiosity in the independent sector., • Grow and retain customers delivering profitable volume growth Vs targets, • Effectively partner your customers to understand their plans for growth, adding value, offering a wide range of practical solutions and products, • Understand competitor activity & proposals, ensuring you are always offering your customers the best local solutions, • Work pro-actively with the Business Development Manager to understand new customer requirements and ensure a successful handover, • Act as a brand ambassador for Brakes in your local market. It goes without saying that you’re highly service focused, putting the customer at the heart of everything you do, providing the best solutions to support and enhance their business. Tenacious and resilient you’re a self-starter with the drive and determination to succeed and demonstrable experience of delivering against targets. You’ll also be self-motivated to enhance your own development, seeking continuous improvement by leveraging & learning from a diverse range of skills & experience and a range of L&D programmes. You will have the opportunity to progress into a vast range of commercial roles to really develop your career. You’ll also need to be confident with the adoption of our modernisation programme and the new technology we are adopting to improve the customer experience and optimise performance (Experience of salesforce while not essential, would be advantageous). In return we offer a competitive base salary along with uncapped bonus potential, a home- based contract, company car, additional holiday purchase options to top up your annual leave and award- winning products at virtually cost price. We’re not just looking for a good fit, we want people who help to make us even better. We’re passionate about creating an inclusive workplace that celebrates and values diversity. We don’t want you to ‘fit’ our culture, we want you to define it. Bring your whole self to work. #BelongAtBrakes. Why Brakes? Our Purpose - Connecting the world to share food, and care for one another. With our commitment to ethical & responsible sourcing and sustainability coupled with our award-winning products you will have the might of the Brakes business behind you. At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Brakes Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

Business Development Representative – North & East Riding (Remote) Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in England, Ireland and Scotland. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Business Development Representative – North & East Riding (Remote) Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across North & East Riding. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

What you'll be doing The Creative Project Manager plays a pivotal role in the successful delivery of creative projects, acting as the central point of coordination between internal teams, clients, and production partners. This role ensures projects move smoothly from briefing to delivery by managing workflows, resources, and timelines with precision. The ideal candidate will bring strong organisational skills, clear communication, and a proactive approach to balancing creative excellence with commercial realities. • Own and manage creative projects end-to-end, from brief intake and concept development through production, delivery, and post-event wrap-up, • Partner with creative directors, designers, producers, and strategists to translate client briefs into clear creative plans, timelines, and deliverables, • Act as the primary point of contact between the Creative Studio, internal teams, and client services to ensure alignment and smooth communication, • Build and maintain detailed project schedules, budgets, scopes, and resourcing plans across multiple concurrent events and campaigns, • Facilitate creative kick-offs, status meetings, reviews, and approvals to keep work on track and moving forward, • Ensure creative deliverables meet brand standards, client expectations, and production requirements, • Coordinate with production, experiential, digital, and technical teams to ensure creative concepts are executable at scale, • Oversee change management, including scope adjustments, timeline shifts, and budget impacts, • Maintain clear documentation, including briefs, decks, timelines, and post-event reports, • Support post-event evaluations by gathering feedback, assessing creative performance, and identifying opportunities for improvement, • Contribute to process improvement initiatives to enhance efficiency, collaboration, and creative quality within the studio What you will bring • Strong leadership and relationship-building skills., • Exceptional attention to detail and organisational capability., • Proactive, solutions-focused mindset., • Clear communicator with an ability to translate complexity into clarity., • Confident in managing multiple projects and teams under tight deadlines. Skills / Experience • Degree in Project Management, Marketing, Communications, or a related field (or equivalent experience). • Familiarity with tools like Monday.com, Asana, Smartsheet, or similar project platforms., • Proven experience in creative project management within a fast-paced agency or similar environment. • Experience coordinating multidisciplinary creative teams., • Solid understanding of creative and production workflows., • Comfortable working with budgets, scopes, and resource planning Why you'll love working here • Strong leadership and relationship-building skills., • Exceptional attention to detail and organisational capability., • Proactive, solutions-focused mindset., • Clear communicator with an ability to translate complexity into clarity., • Confident in managing multiple projects and teams under tight deadlines. Skills / Experience • Degree in Project Management, Marketing, Communications, or a related field (or equivalent experience). • Familiarity with tools like Monday.com, Asana, Smartsheet, or similar project platforms., • Proven experience in creative project management within a fast-paced agency or similar environment. • Experience coordinating multidisciplinary creative teams., • Solid understanding of creative and production workflows., • Comfortable working with budgets, scopes, and resource planning About us We are Experience Architects with an ambition to cultivate client trust and brand value. We are a people first agency where our passion and boundless collaboration combine to deliver excellence for our clients. We are commercially aware and drive value for our clients and Nteractive by seeking efficiencies and cost effectiveness without compromising the creative vision. We are forward thinking and constantly pushing ahead for ourselves and our clients. We are specialists in the technology sector. We create incredible live brand experiences – the sort that really make a difference. Experiential marketing campaigns, product launches, conferences, incentive programmes, exhibitions, VIP experiences, store launches, hospitality programmes, digital campaigns, brand films, internal communications programmes and much more. Our Commitment We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.

Project Engineer - Covering the North West & North UK As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more! Basic Salary – up to £38,000 per annum Pension, Life Assurance & much more. – Please see our generous remuneration packages below Marlowe Fire & Security’s Project Engineer’s Take the lead in technically engineering, installing, and managing a diverse range of projects—both large and small—across the Marlowe portfolio. As a Project Engineer, you’ll play a pivotal role in planning and delivering projects and commissioning works, all while working closely with key clients to meet critical deadlines. Your focus will be on ensuring each project runs smoothly and profitably, with an unwavering commitment to health, safety, and quality in line with company standards. • Ensure project delivery aligns with the agreed programme timeline, proactively escalating any delays to the Project Manager., • Conduct technical reviews and process project orders through the Sales Order Processing system, forwarding requirements to the Purchasing Department., • Safeguard Marlowe’s commercial interests by maintaining clear and professional correspondence with customers regarding project delays and arising issues., • Plan, coordinate, and manage labour and material resources to ensure successful project delivery., • Allocate all necessary Risk Assessments, Method Statements, and engineering documentation to site teams, and verify that commissioning is completed in accordance with British Standards upon project completion., • Provide technical guidance and support to installation teams as required throughout the project lifecycle., • Attend site meetings and liaise with designers and customers to manage and implement design variations., • Manage assigned engineers and subcontractors, including oversight of timesheets, holiday schedules, and overall performance., • Monitor and report on the profitability of assigned projects, ensuring financial targets are met and reporting key metrics to the Project Manager., • Oversee on-site health and safety compliance, conducting regular audits and ensuring adherence to all safety protocols., • Ensure strict compliance with Marlowe’s Quality Management Systems, Processes, and Health, Safety & Environmental (HSE) standards. Who We’re Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • Over 5 years of experience in the fire and security industry, with a focus on engineering projects across single and multi-site locations, • Highly motivated and enthusiastic professional who thrives in challenging, fast-paced environments, • Strong communication skills paired with in-depth technical knowledge of major systems and complex projects, • Proven technical expertise combined with excellent interpersonal skills to drive collaboration and project success, • Track record of delivering results through effective problem-solving and a solution-focused mindset, • Willing and flexible to travel across the UK as needed to ensure timely project completion, while strictly adhering to all Marlowe health and safety standards, • Capable of working effectively under pressure, whether independently or as part of a collaborative team Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Basic Salary – up to £38,000 per annum, • Overtime, Travel Time, • Royal London Pension, • Life Assurance 4x Salary, • Paid Holidays plus Bank Holidays, • Additional Day holiday for each full year of completed service (up to 25 days), • Additional Birthday Holiday, • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals., • Mental Health & Well-being Scheme, • Employee Recognition Scheme, • Development and progression opportunities A Little More About Marlowe Fire & Security We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS 🎁 £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! 🚀 Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Hi 👋 I’m _, Director of Engineering, Europe. How do you feel about engineers writing product specs, making product decisions, and not breaking down projects into individual tickets? If that sounds exciting (even if a bit scary), read on because I’m looking for an engineering manager to help us build a different type of engineering team and culture at Ashby. To start, why do we need to be different? Time and again, I have witnessed engineers knowing what needs to be done yet being unable to get things done because of “the process” or because “more data is needed.” Some of the most effective projects have been skunkworks projects, where engineers have taken total ownership of a problem and driven it to completion. I want to normalize that at Ashby. When we think about how these processes came about, we realize they carry a pessimistic mindset. They box people into smaller roles to minimize the chance of not meeting a certain standard. At Ashby. we’re building an environment that is optimistic about what engineers can own and achieve and embraces the innovative engineers (and frankly, often stays out of their way). To accomplish this, our engineering leaders need to think deeply about individual performance, process, and culture - not running sprint planning or driving product and technical decisions. You’ll focus on building your team, their skills to thrive with the ownership they’re given, and an environment that empowers them to do their best work consistently, with little distraction. For junior EMs we try to stay within 6 direct reports. This enables them to spend time with our teams observing, correcting, praising, and, yes, coding. We like our managers to be hands-on while also making sure they’re not on the critical path. We’ve already gathered an_ of 25+ engineers. You’ll help me manage the growing team of engineers in Europe. In addition to working with engineers you’ll also get to work on projects yourselves. Some examples of work our engineering leaders have done: Provide feedback on product and technical specs to help engineers identify where to cut scope or improve quality. You don’t make the final decisions, but you’ll influence and coach ICs to reach the right ones. Grow engineers to the point where they can take large, loosely defined projects, and deliver them with little intervention. They still ask for help when needed - the difference is that they’re driving. Jump into our systems and code to debug a customer issue, ship a small bug fix, or improve our developer experience. Engineering leaders at Ashby are great engineers and enjoy keeping their skills up-to-date (while staying off the critical path). Improve how we generate and simulate data in demo accounts. It’s a project off the critical path, but it helps you keep up-to-date on our codebase while immensely impacting the business, from Engineering to QA to Sales. I had two experiences early in my career that set me on my path. I had a great manager who asked tonnes of questions about the decisions I was making and coached me without me realizing it. And I had a terrible manager - being told to work harder after a week of 3am finishes was not what I needed as a young engineer. The stark difference between these two experiences motivated me to become a manager: I wanted every engineer I worked with to have the support I had in the best case. Since then, as I’ve learned more, I’ve realized that I love the kind of problems I get to solve as a manager. Deeply complex problems with long-term impact both on the company and on people’s lives. One of my proudest achievements is creating a fully transparent pay system, and on the day it was revealed, everybody was happy with it. Nobody stormed out. By spending time thinking deeply about everybody’s pay and ensuring the mechanics of promotion were clear, I put the team in a place where they could see a peer was paid more than them, and it not be a problem. Despite all this, I love being technical. I sometimes indulge myself and spend a morning writing some code to improve tests or provide better abstractions. If I couldn’t be a manager, I’d be super happy to be an IC. I’m looking for someone who is passionate. Passionate about both management and being technical. Someone who spots a pattern amongst their team, figures out a better way for us to operate, and then builds the automation that powers it. I introduced a new process that enables engineers to merge 30% of PRs without a human review beforehand. I also built the automation that approves these PRs. I also built that automation with abstractions that make it easy for the engineers to improve the automation themselves. It can be hard to find seasoned engineering leaders who haven’t succumbed to the status quo in some way or another. We're committed to giving all our people a total and utter lack of terrible managers, and that means we're willing to take a chance on someone early in their leadership journey who's courageous, principled, and has the drive to build themselves into a great leader who can say “Yah I know everyone is doing that, but we won't because...” Engineering leadership comes in many flavors, not all of which fit our model. I thought I’d outline some things I’m looking for to help you decide if this fits what you’re looking for: You love being technical and can hold in-depth conversations with direct reports from infra to backend to frontend. You enjoy management problems. We want people who get excited about driving people to be their best, giving difficult feedback, and building systems that make this easier You hold your team to a high standard and don’t shy away from getting into the details and giving feedback, even to the best folks on your team. You are an excellent and empathetic communicator. Facilitating change at both an individual and organization level requires understanding how to navigate the beliefs, opinions, and past experiences of engineers and figuring out how to both convince them of a new way of doing things while also leaving yourself open to feedback. You know what exceptional engineers look like. You’ve thought deeply about what makes them tick, how to recruit them, and how to grow folks into them. I want to see depth here, the industry often regurgitates a vanilla description, but the reality is more nuanced. You’re good at thinking about product, business, and maybe even design, but you’re not interested in calling the shots and are more interested in building a team that can make the best decisions without you. You thrive in high-trust, high-autonomy environments. We're a young startup where leaders wear multiple hats, and you'll build your own (high-speed) on-ramp through developing strong feedback loops. Put another way, you shouldn’t apply if: You don’t enjoy coding or don’t find time to stay up-to-date on technology. You’ve gotten into management because it was the only growth path available You want to make all the product decisions instead of empowering your team to make those calls. You're happy with a team of engineers that are predominantly early-career, mid-career, or don't thrive with ownership or autonomy. With enough guardrails, the team can get things done. A staff or principal engineer to you is someone who spends most of their time project managing or doing architecture reviews. You’re not optimistic or convinced that we can build a large engineering team that functions differently than the status quo. You think, at some size, common processes need to be implemented to ensure consistent product delivery (e.g., sprint planning, product managers writing in-depth specifications). You might not say it out loud, but you think, at some size, compromises have to be made for the sake of hiring numbers. Talent teams aspire to build a hiring process that identifies great candidates, moves them quickly through the interview process, and provides an excellent experience for the candidate. To accomplish this, recruiters perform thousands of daily tasks to coordinate and relay information between candidates, interviewers, and hiring managers. Teams struggle to keep up! Scheduling a final round is an excellent example of our customers' challenges. A recruiter needs to collect availability from the candidate, identify potential interviewers, perform “Calendar Tetris” to find who is available to interview the candidate, schedule on the earliest date possible, and perform any last-minute adjustments as availability changes. They must perform this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others. 🥵 Ashby provides talent teams with intelligent and powerful software that provides insights into where they’re failing and automates or simplifies many of the tasks they’re underwater with. We put a lot of effort into designing products that are approachable to beginners but mastered and extended by power users. In many ways, spreadsheets set the bar here. We have many customers, great revenue growth, years of runway, and amazing investors like YCombinator, Elad Gil, and Lachy Groom. I’ll share more once we meet. Our engineering culture is motivated by and ’s (our co-founders) belief that a small talented team, given the right environment, can build high-quality software fast (and work regular hours!). Our engineering team (and the team at large) consists of lifelong learners who are humble and kind (meet them !). These attributes create an environment where collaboration happens naturally (we filter for it in interviews). We combine this with research, prototyping, and written proposals to see around corners and get feedback from the team across time zones. Focus time is something that we hold sacred, and, with thoughtful and deliberate communication, engineers can focus 36h out of a 40h work week (Abhik wrote about it ). Even managers can rely on getting consistent time (and support to make, if necessary) to focus and do creative work without the demand of constant meetings. We built Ashby with the quality, breadth, and depth that many customers would expect from much larger teams over larger time scales. We’ve done this through investment in: Great developer tooling. Our CI/CD takes ~10m, and we deploy at least 5x a day. Everyone on the team has contributed to developer experience 💪🏾 Building blocks to create powerful and customizable products fast. At the core of Ashby is a set of common components (analytics modeling and query language, policy engine, workflow engine, design system) which we are constantly improving. Each improvement to a common component cascades throughout our app (short video on it _). Here’s an impromptu quote from Arjun in our company Slack of what it’s like to build a feature at Ashby: And a demo of one of these building blocks: We, as engineers, find clever ways to solve problems, which amplifies when we deeply understand the problem. All of us in technical leadership did our best work as engineers when we had a deep understanding of the end-user and the business and ownership over the solution. Our engineering culture reflects this experience: engineers own projects end-to-end, from speaking with users to writing product specs to UX design. These are skills that we often don’t get to practice as engineers, and, as a manager at Ashby, you’ll provide mentorship and feedback to engineers to ensure they are successful when delivering projects. Diverse teams_. As the father of two young girls, I want to see them grow up in a world where all industries are open and welcoming to everyone, regardless of race, gender, or preferences. Helping to build a more diverse team at Ashby is my way of contributing to this change. Today, 26% of engineers at Ashby are from underrepresented groups. It’s not great, and we are taking conscious steps to improve, like sourcing diverse candidates, providing generous paid family leave, no leetcode interviews, and more. At Ashby, our team and interview process want to help you show your best self. We’ll dive into past projects and simulate working together. Our interview process is six interviews in the following order: Intro Call (30m) - Discuss your application questions, align on the responsibilities of the role, and answer questions about Ashby. Past Experience Deep Dive (1h) - Discuss your past experience as an engineering leader. Technical Screen (1h) - Add a feature back to Ashby. You'll spend most of your time understanding a specific part of our codebase and write less than 15 lines of code. Coffee Chat with VP of Engineering (1h) - Spend time with our VP of Engineering and get to know each other. Meet the Team (2h) - At this point, the engineering leadership team is excited about you and you'll meet our CEO, Engineers, Product Managers, and some other folks on the team. I will be your main point of contact and prepare you for interviews. If we don’t give an offer, we’ll provide feedback! I’m sharing our tech stack with the caveat that we don’t require previous experience: TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis. Competitive salary and equity. 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅. Generous equipment, software, and office furniture budget. Get what you need to be happy and productive! $100/month education budget with more expensive items (like conferences) covered with manager approval. Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply. Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Titan Wealth is a fast-growing wealth management business, both in the UK and internationally. It has evolved a fairer, more efficient and effective business model, structured to deliver leading advice-led wealth management services, giving financial advisers and their clients the best opportunity to fulfil their dreams and ambitions. We provide a dynamic work environment full of opportunity, one where both individual and team initiative and contribution is encouraged, so that together we can deliver better outcomes for our clients over the long term. The roleGroup Reporting Accountant will report into the Group Finance Manager and will be responsible for ensuring the consolidated and subsidiary numbers are robust and align with internal accounting policy and UK GAAP. The role is initially offered on a fixed-term basis for 6 months. There may be an opportunity for the position to become permanent, subject to performance and business requirements. • Preparation and analysis of the Group Consolidation (UK GAAP) and sub-groups as applicable, • Own the accounting policy framework and ensure consistency within the Group, • Technical accounting for e.g. share-based payments, financial instruments, leases and business combinations, • Monthly accounting for holding companies and cashflow reports, • Preparation of the financial statements in full compliance with IFRS/FRS 102, including the oversight of foreign subsidiaries’ reporting, • Year-end planning, preparation of audit requests and annual position papers and impairment reviews, • Management of the external audit process for the Group, • Prepare the financial reporting aspects of any acquisition integrations including fair value adjustments, goodwill calculation and consolidation of acquired balances, • Ensure the subsidiaries report figures per Group accounting policy, • Ensure statutory compliance for all subsidiaries, • Adopt a continuous improvement approach and work with stakeholders to develop streamlined, high quality and efficient processes, • Qualified accountant (CIMA, ACCA or ACA) with 2-5 years PQE, • Audit background preferred, • Experience with Netsuite and reporting solutions (e.g. IRIS) advantageous, • Experience with complex Groups, with multi-national and multi-currency advantageous, • High attention to detail is vital as is good numerical skills and accuracy, • Strong self-management and motivational skills to learn and deliver on key responsibilities, • Ability to prioritise tasks and work effectively across different teams, • Good communication skills, ability to engage with internal and external stakeholders in a professional manner, • Willingness to learn and develop as the company growsOur employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: Creativity – we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors Commitment – we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. Collaboration – we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement Terms- Competitive salary- Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)- 25 days Annual Leave + public holidays- Buy and sell holidays up to 5 days- Office Christmas close (3-days) - A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance.- Hybrid working- Further education and training support- Discretionary performance related bonus- Confidential Employee Assistance Programme- 2 days per year for voluntary work- And lots of flexible benefits to choose from! The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘In-Store’ team, which is part of the wider ‘Order’ engineering group. The ‘In-Store’ squad is focused on building and improving the integrations with new and existing POS (Point of Sale) partners and systems. They ensure that customers orders successfully flow through the Olo ecosystem with a spotlight on revenue by driving critical SLA’s, uptime and overall performance when it comes to integrations with external partners. This position is perfect for someone who has experience in the POS domain or who has been building systems that integrate with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. • Exhibit mastery of the ‘In-Store’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy., • Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives., • Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement., • Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines., • Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices., • Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability., • Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage., • Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms., • Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities., • Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised., • Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience., • 5+ years of experience in software engineering., • Expert Programming Skills: Advanced proficiency in the .Net and C# ecosystem, with experience in designing and implementing large-scale, complex systems., • Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka)., • Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale., • Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform., • Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives.About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Course Developer & Skills Coach – Service Designer Apprenticeship (Level 6) Contract: Full-time Location: Remote (UK) with occasional in-person meetings and workshops in London Salary: £37,500 – £40,000 per annum, dependent on experience Start Date: ASAP Closing Date: Sunday 24th May 2026 (We may close this advert early if we receive a high volume of suitable applications. We encourage early applications.) Join KnowledgeBrief At KnowledgeBrief, we believe in the joy of learning. For over 20 years, we’ve supported organisations and professionals to grow through evidence-based leadership, management, and professional development programmes. Our approach combines academic insight with practical application, delivered through our innovative platform and expert-led programmes. We are a values-driven organisation, committed to authenticity, high-quality learning, and creating meaningful impact for our learners, clients, and colleagues. About the Role We are looking for an experienced and passionate Service Designer to join our Operations team as a Course Developer & Skills Coach for the Level 6 Service Designer apprenticeship programme. This role works closely with the Curriculum Innovation Manager, Digital Learning Team, and wider Operations function to design and deliver engaging apprenticeship learning experiences aligned to the ST0894 Service Designer standard. You will play an important role in shaping the learner journey from curriculum design through to delivery, coaching, and EPA preparation. This is an opportunity to help professionals develop the skills to design, prototype, and improve services that create meaningful impact for users and organisations alike. As part of a growing and evolving curriculum team, you will contribute to the continuous improvement of our programmes, digital learning experiences, and learner outcomes. Key Responsibilities • Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements, • Deliver engaging workshops, coaching sessions, and group learning experiences, • Support learners to apply service design principles within real workplace contexts, • Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create high-quality learning materials and assets, • Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness, • Contribute to standardisation, quality assurance, and continuous improvement activity across programmes, • Build positive relationships with learners, employers, and colleagues across the organisation, • Maintain accurate learner records and support compliance requirements Experience, Skills & Qualifications Essential • Occupational experience in service design, UX, or a related field, • Strong understanding of user research, journey mapping, service blueprinting, prototyping, and systems thinking, • Experience designing learning, curriculum, or training materials, • Experience coaching, mentoring, or supporting professionals in development, • Strong understanding of adult learning principles, • GCSE English and Maths (or equivalent) Desirable • Degree in service design, UX, design, or a related discipline, • Teaching qualification such as AET, DET, or PGCE, • Assessment or quality assurance qualification such as CAVA or IQA, • Experience delivering apprenticeship standards, • Experience using digital learning tools or platforms Interpersonal Fit We’re looking for someone who: • Is aligned with our values and culture, • Brings curiosity and a passion for learning, • Communicates clearly and builds strong relationships, • Takes ownership and delivers with quality, • Works collaboratively and supports others Why Work With Us? At KnowledgeBrief, we are committed to creating an environment where people feel supported, challenged, and able to grow. You’ll benefit from: • Dedicated monthly CPD time to support your development, • 5.6 weeks’ annual leave plus bank holidays, • Two-week company closure over Christmas and New Year, • Company sick pay, • Access to our Employee Assistance Programme and wellbeing support, • Opportunities to contribute to cross-team projects and organisational growth, • A remote-first environment with opportunities to connect in person Our Commitment to Safer Recruitment and Inclusion KnowledgeBrief is committed to safeguarding and promoting the welfare of learners, and all colleagues are expected to share this commitment. Offers of employment are subject to pre-employment checks, including right to work, references, and DBS check. We are an equal opportunities employer and welcome applications from all backgrounds. Reasonable adjustments are available throughout the recruitment process. Application Process • Submit your CV via BambooHR, • Initial screening with the People & Culture Team, • Interview stage(s) with the hiring team during the week commencing 25th May 2026, • Final decision and feedback We aim to keep our recruitment process timely, transparent, and respectful. Ready to Apply? If this opportunity aligns with your experience and aspirations, we would love to hear from you. Please submit your CV and we will be in touch. The Hiring Team KnowledgeBrief

Are you a French-speaking Commercial Finance Business Partner OR are you looking for your next step and business partnering forms part of your current role, but you would like to do more? Are you keen to join a leading global manufacturer to accelerate your career? If so, our client is keen to hear from you! The Role: You will be driving the strategic financial decision-making and support commercial growth initiatives across the business. You will act as a key business partner to the commercial teams in the UK and France, providing financial insight, analysis, and guidance to optimise revenue, profitability, and operational efficiency. The role is responsible for leading commercial forecasting, supporting effective pricing decisions and controls, commercial performance reporting, ensuring alignment with corporate objectives and market dynamics. Championing data-driven decision-making and continuous improvement in financial processes to support sustainable business growth. More Detail: • Embed robust commercial insights into the S&OP process to support informed decision-making and drive improved business performance., • Lead and continuously enhance the commercial budgeting and forecasting process, ensuring key variances (e.g., volume, price, mix, inflation) are clearly understood and providing value-added analysis to support performance improvement., • Deliver strategic financial guidance and insights to Commercial, Product Management, and R&D teams to support growth and optimise commercial performance., • Foster strong partnerships with Commercial and Country FP&A teams, championing a culture of financial ownership, accountability, and transparency., • Produce and validate high-quality financial reporting and analytics to support variance analysis and deliver actionable insights across the organisation., • Ensure timely and accurate completion of core financial responsibilities, including period close, SOX compliance, statutory reporting, and year-end audit processes. The Person: You will be responsible for managing a UK Pricing Analyst; therefore, we are looking for you to have strong leadership and team management skills. English and French language skills are essential, and you must be flexible to travel between the UK, Sheffield office and office in France. Our client offers hybrid-working, ideally 2-3 days per week in Sheffield with monthly travel to France. There could be some flexibility on the role being more remote-based in the UK or in France. You could be a commercial finance business partner currently OR could be a finance manager, management accountant or analyst, looking for your next step. More Detail: • Qualified or in final stages of a recognised Finance qualification (e.g., CIMA, ACCA) or equivalent., • Experience in a business partnering role, preferably within a manufacturing or similar industry., • Fluent in English and French language skills to a professional level., • Strong analytical skills, comfortable with big data sets and attention to detail., • Excellent communication and presentation skills., • Proficient in financial software and tools, preferably OneStream / HFM and BI systems (Power Bi / Tableau)., • Good relationship management and influencing skills., • Strong interpersonal skills and ability to work collaboratively., • Make sense of complex, high quantity and sometimes contradictory information to effectively solve problems., • Continually looking to challenge and facilitate a continuous improvement culture., • Happy to work on a hybrid basis onsite in the UK (Sheffield) and France (Eauze)., • Flexible to travel, with monthly/bi-monthly travel between the UK and France required. Our client is offering a basic salary of £60-£70k PA + 10% bonus, 25 days holiday with the opportunity to purchase up to 5 days, 7.5% pension, private BUPA health plan/ medicash health plan electric car and cycle to work salary sacrifice initiatives. If you are a fluent French and English speaker and have the commercial finance experience our client is looking for, apply now or contact Dominic Quirke at Advancing People directly, in complete confidence. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, loyalty and guest engagement solutions enable brands to do more with less and make every guest feel like a regular. While our roots are in NYC, we’re intentionally investing in Belfast and Northern Ireland as a key hub, with an established leadership presence, a local team, and community for the long term. This role is fully remote, offering you flexibility to work from anywhere within NI. Your new role In this role, you’ll join as a Senior Software Engineer on the ‘Core’ team, which is part of the wider ‘Order Engineering’ group. The Core team owns key parts of Olo’s platform, including baskets, orders, checkout, promotions, capacity management, and the services that power ordering experiences at scale. We build and maintain the APIs, services, and tools that brands and partners rely on to create reliable, flexible, and high-performing digital ordering experiences. As a Senior Software Engineer on this growing team, you’ll play a key role in shaping the future of these systems. You’ll help guide technical decisions, improve platform reliability and scalability, contribute hands-on code, and mentor other engineers. This is an opportunity to have meaningful influence across a broad and business-critical area of the platform while helping evolve the architecture for the next stage of growth. On a management level, the team is led by a dedicated Engineering Manager who is based in Northern Ireland. Exhibit mastery of the ‘Core’ team’s domain, taking a leading role in the design and architecture of complex systems and influencing technical direction and strategy. Own the delivery of large-scale features and projects, coordinating efforts across multiple teams and ensuring alignment with overall business objectives. Provide mentorship and technical leadership to both junior and senior engineers, helping to grow the technical expertise within the team and fostering a culture of continuous improvement. Collaborate closely with Product, Design, and other stakeholders to shape requirements, making architectural and technical decisions that balance quality, performance, and delivery timelines. Ensure the implementation of high-quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management efforts, taking a proactive role in resolving critical production issues and improving system reliability. Advocate for and implements improvements in development practices, such as enhancing CI/CD processes, optimising infrastructure as code, and increasing test automation coverage. Coordinate and lead cross-team technical initiatives, ensuring consistency and integration between various services and platforms. Stay ahead of emerging technologies and trends, assessing new tools and techniques to enhance the team's capabilities. Demonstrate ownership of the team's delivery pipeline, ensuring that code quality, testing standards, and deployment practices are continuously optimised. Use Claude Code and GitHub Copilot extensively as part of your daily workflow, and grow your skills through hands-on AI training designed to help you become highly effective with modern AI coding agents and IDEs. Active participation in on-call duties is required, with specific responsibilities determined by your assigned team and area of expertise. Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience. 8+ years of experience in software engineering. Expert Programming Skills: Advanced proficiency in C#/.Net, with experience in designing and implementing large-scale, complex systems. Architecture & Design Expertise: In-depth understanding of architectural principles and patterns, particularly for distributed systems (e.g., microservices, event-driven architecture using Kafka). Resilience & Performance Optimisation: Skilled in applying resilience mechanisms and performance tuning practices to ensure system stability and efficiency at scale. Cloud Infrastructure & DevOps: Proficient in managing cloud infrastructure and services (e.g., AWS, Kubernetes/EKS) and implementing DevOps best practices using CI/CD tools like GitHub Actions, Octopus Deploy, and Terraform. Leadership & Cross-Team Collaboration: Demonstrate strong leadership and collaboration skills, with the ability to influence and guide technical efforts across multiple teams and ensure alignment with business objectives. About Olo Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at _. _ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About ProvectusAt Provectus, we architect enterprise-grade AI and data solutions that transform how organizations leverage their most valuable asset – data. We combine deep technical expertise with strategic product thinking to deliver scalable, production-ready AI systems and modern data platforms.Who We're Looking ForWe're seeking a Senior Technical Product Manager with strong engineering acumen and product leadership experience to drive sophisticated AI and data platform initiatives. You bring the technical depth to engage in architecture discussions, evaluate trade-offs, and make informed decisions about complex system designs – while maintaining focus on business value and user outcomes.You're a technical translator who bridges the gap between possibility and practicality, helping clients navigate the rapidly evolving AI landscape with confidence. Your background allows you to assess technical feasibility, identify risks early, and guide engineering teams toward optimal solutions. • Architect Product Strategy for Technical Platforms:, • Define product strategy for AI platforms, data infrastructure, and enterprise-scale data migration initiatives., • Lead technical product discovery – evaluating emerging technologies (GenAI, Agentic AI, vector databases, streaming architectures) and assessing fit for client use cases., • Design solution architectures in collaboration with data architects and engineers, making build-vs-buy decisions and technology stack selections., • Develop technical roadmaps balancing innovation, scalability, security, and time-to-value. Drive AI/ML Product Development: • Own end-to-end product lifecycle for GenAI applications leveraging LLMs, RAG architectures, Agentic frameworks, and multi-modal AI systems., • Translate business requirements into technical specifications, API contracts, data schemas, and system integration patterns., • Guide model selection, evaluation criteria, and deployment strategies for ML models in production environments., • Champion MLOps practices including model versioning, monitoring, performance tracking, and continuous improvement loops. Manage Complex Data Platform Initiatives: • Lead product planning for data lake/lakehouse implementations, warehouse modernizations, and cloud data platform migrations., • Define data product requirements including ingestion pipelines, transformation logic, data quality rules, governance policies, and access patterns., • Oversee integration of multiple data domains, ensuring interoperability, data lineage, and metadata management., • Partner with data engineering teams on performance optimization, cost management, and scalability planning. Execute Through Agile Delivery: • Facilitate Agile ceremonies and maintain well-groomed backlogs with properly sized, technically detailed Features and epic-level stories., • Work closely with engineering teams to decompose complex features into incremental releases with clear technical dependencies., • Define sprint goals aligned with quarterly objectives and long-term product vision., • Balance technical debt management with feature delivery, advocating for enablers and architectural improvements. Enable Technical Decision-Making: • Conduct technical due diligence, proofs-of-concept, and spike solutions to validate approaches before full investment., • Analyze trade-offs between competing technical solutions, considering performance, cost, maintainability, and developer experience., • Document technical decisions, architectural decision records (ADRs), and design patterns for knowledge sharing., • Communicate technical strategies and recommendations to executive stakeholders with clarity and conviction., • Required Qualifications:, • Bachelor's degree in Technology or Business related field (Master's preferred)., • 5-7+ years of experience in technical product management, solutions architecture, or software engineering., • 5+ years in product management roles with demonstrated end-to-end product ownership., • 3-5+ years of experience with AI/ML products, Generative AI, or data platform development., • 3-5+ years working in Agile/Scrum environments with strong command of Agile methodologies and ceremonies., • Deep understanding of cloud architectures (AWS, Azure, GCP) and modern data stack technologies. Technical Expertise: • AI/GenAI: LLM integration, prompt engineering, RAG architectures, fine-tuning, Agentic AI frameworks (LangChain, LlamaIndex, AutoGen)., • Data Engineering: ETL/ELT patterns, data modeling, Snowflake, Databricks, dbt, Airflow, Kafka/streaming architectures., • Cloud Platforms: AWS (SageMaker, Bedrock, Glue), Azure (OpenAI Service, Synapse), GCP (Vertex AI, BigQuery)., • MLOps: Model deployment, monitoring, versioning, CI/CD for ML, feature stores, experiment tracking., • Data Migration: Assessment methodologies, migration patterns, data validation, cutover strategies., • Development Practices: API design, microservices, containerization (Docker, Kubernetes), CI/CD pipelines. Core Competencies: • Solution design and technical architecture capabilities., • Requirements translation from business needs to technical specifications., • Strong analytical thinking and problem-solving in complex technical domains., • Exceptional stakeholder management across technical and non-technical audiences., • Clear technical communication—documenting complex systems and presenting architectural decisions., • Risk identification, dependency mapping, and mitigation planning. Preferred Qualifications: • Prior software development or data engineering experience (3+ years)., • Background in consulting or professional services, delivering client solutions., • Certifications: AWS Solutions Architect, Azure Data Engineer, GCP Professional Data Engineer, Certified Scrum Product Owner. Personal Attributes: • Insatiable curiosity about emerging technologies and a hands-on experimentation mindset., • Close attention to detail with quality focus and commitment to technical excellence., • Collaborative team player who thrives in cross-functional environments., • Adaptable and comfortable navigating ambiguity in fast-paced consulting contexts., • Passion for mentoring engineers and elevating technical practices., • Lead top-tier engineering teams and cutting-edge agentic AI systems, enterprise AI platforms., • Shape how enterprises adopt AI — from strategy to architecture to delivery., • Grow within a team building modern AI-delivery practices, tools, and frameworks., • Remote-friendly culture with strong engineering, data, and consulting partnerships.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role At Notpla we’re at the leading edge of sustainable innovation, creating natural alternatives to single-use plastic packaging that’s carefully engineered to create a healthier planet. Founded on the belief that nature knows best, we’re an innovative, ideas and action-oriented scale-up who develop and manufacture uncompromisingly natural packaging solutions from seaweed and plants. We are currently looking to bring in a Technical Project Manager to work on the technical category management of our flagship Ooho product and the rest of our edible packaging solutions. This is an exciting time to join Notpla, right on the brink of a record-breaking year for revenue and on-track for major growth in the next 18-24 months. Bolstering confidence in our financial performance, we have just secured a Series A+ fundraise for £20million, enabling us to scale our growth and environmental impact faster than ever. The Technical Project Manager will work directorly with our Chief Technology Officer to help define the technical direction of our range of edible packaging solutions. You will work with the Category owner to ensure that we are able to deliver the technical specifications required to meet our partners requirements, liaising with the technical team to ensure that everything is delivered on time and in full. Led by strong values, all Notpla employees are encouraged to take responsibility for their domain, giving a high level of autonomy. Our aim is to build an inspiring culture that's reflected in our working policies,environment and employees. Besides offering exciting roles and a great working environment, Notpla provides competitive salaries, the potential for EMI Share Options, a zero-carbon pension scheme, discounts with local businesses, and subsidised social activities. Our office first hybrid working policy allows you to work in the manner that maximises your productivity, while still creating a vibrant and collegiate work environment.. We are a social business with regular clubs and events, and we are proud of how our diverse workplace has created a community that is all pushing towards the common goal of making plastic disappear. Your profile We are looking for a Technical Project Manager with a desire and the experience to continue to work on hands-on maintenance and development of machinery. You will need to come from a mechanical or process engineering background, whilst having experience of running large, multi partner technical projects. As well as this you will need to have excellent communication and stakeholder management skills. This is a rare opportunity for a passionate and hands-on engineer, to take ownership of both project management pieces but also the development of processes and manufacturing techniques, whilst continuing to work hands-on with our bespoke in-house machinery. As well as the above your day to day responsibilities will include: Technical project management of our edible packaging range. Working with external suppliers and manufacturing partners to develop processes and manufacturing techniques. Liaising with our in house technical team to ensure technical delivery of all of our projects. Being the link between the formulation and ingredient requirements and the manufacturing process needs. Maintenance both planned and reactive of our in house manufacturing machinery. Working with the category owner to define the technical road map of the products. Working with the category owner to assist in the commercial development of the products. Identify and assess technical risks, ensuring proactive mitigation and resolution strategies. Chair dedicated technical meetings with technical resources, separate from standard project updates, to discuss technical progress against agreed milestones, challenges, and improvements. Foster a culture of collaboration, innovation, and continuous improvement within the technical community. Ensure technical standardization and best practices are consistently applied across the category (SOPs, Project & Trial planning, reporting). Salary £40,000 - £55,000 + EMI Share Options About us Notpla is a family of regenerative packaging materials, made from seaweed and plants. Behind these products is a company of the same name, deeply committed to making the planet a healthier place. Winner of the prestigious Earthshot Prize, Notpla are famed for their innovative, scalable alternatives to plastic. These include the edible liquid bubbles - Ooho, their seaweed-coated food containers, single-use films and rigid materials. To date, their solutions have already replaced 16 million pieces of single-use plastic from entering our environment. Notpla Limited takes inclusion and diversity seriously. It is important for us that we live by our values and our policies outline how – We work better together. Notpla is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

Do you want to love what you do at work? Make a real impact? Help shape experiences that transform how people connect, celebrate, and engage with events? Are you excited to work with a team that challenges the status quo, breaks away from the ordinary, and builds what's next? If yes, you're in the right place. webook.com is one of the leading event ticketing and experience platforms, known for its innovation, agility, and ability to scale. We've powered some of the largest events in the region, with over 2 billion SAR in ticket sales and now we're expanding globally. Role Overview: The Project Manager is accountable for planning, coordinating, and delivering cross-functional initiatives across product, engineering, operations, and external stakeholders. The role ensures projects are executed with strong governance, predictable timelines, controlled scope, and clear stakeholder visibility. Key Responsibilities: • Own end-to-end project planning: scope, milestones, timeline, and deliverables, • Establish and maintain project governance cadences, • Coordinate cross-functional teams to deliver milestones on time and to agreed quality standards, • Track and manage dependencies across internal teams, vendors, and external partners, • Manage scope changes through structured change control, ensuring alignment on impacts to timeline, cost, and delivery capacity, • Facilitate delivery execution rhythms (working sessions, weekly check-ins, steering/leadership updates as needed), • Maintain high-quality documentation: project plans, schedules, meeting minutes, stakeholder updates, and handover packs, • Ensure deliverables meet defined acceptance criteria and are operationally ready for go-live, • Produce concise project dashboards and executive summaries highlighting delivery confidence, risks, dependencies, and key decisions, • Use project management tools such as Smartsheet and/or Odoo Projects for planning, tracking, and reporting, • Demonstrate working knowledge of Jira to collaborate with product/engineering teams (read boards, interpret epics/stories, track progress and dependencies), • Support intake reviews and ensure projects follow PMO governance standards before major commitments or releases, • Drive continuous improvement by identifying recurring delivery friction points and proposing pragmatic process enhancements, • Bachelor’s degree in Business, Engineering, Information Systems, Computer Science, or a related field, • 4–7+ years of experience in project management within a technology, SaaS, platform, or implementation environment, • Proven track record delivering cross-functional projects involving engineering and product teams, • Hands-on experience using Smartsheet and/or Odoo Projects for project planning, tracking, and reporting, • Working knowledge of Jira (required) to interface with engineering teams and interpret delivery artifacts, • PMP Certification is required; additional related certifications are nice to have, • Strong communication skills and ability to influence without direct authority Nice to Have • Experience in ticketing, events, travel, hospitality, or high-volume consumer platforms, • Experience delivering integrations (APIs, partners, third-party vendors), • Exposure to multi-market launches, localization, or operating in international delivery teams, • European language skills are a plus; English required

Gigged AI is an open talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a Full Stack Java Developer. Duration: 4 months Location: UK, hybrid working TBC IR35: Outside IR35, pending final determiantion Start: End of June All applicant proposals will be reviewed directly on the Gigged AI platform by the hiring manager. In order to send a proposal please follow the below steps • head to app.gigged.ai and create a free talent profile, • once signed in, follow this link to the project - _, • you will now see a 'submit proposal' button, • please fill this in (intro, relevant experience, and attach CV to this) Context The client operates a structured IT function aligned to ITIL principles, with established governance including CAB, release control, and security/compliance aligned to ISO standards. Significant progress has been made in governance, incident management, and security. The objective now is to evolve to a fully integrated, scalable, and measurable operating model. While core controls exist, there is inconsistency across end-to-end processes, particularly in demand management, execution discipline, and release management, resulting in variability in delivery quality, efficiency, and auditability.. Objective Technical Improvement Consultant needed to support the below: • End-to-end process integration across demand to delivery, • Improved execution discipline and governance adherence, • Reduction in operational overhead and manual activity, • Establishment of a standardised and scalable release management framework Scope of Work (High-Level Focus Areas) Release Management Review & Improvement • Assess current release processes (CAB, approvals, deployments, communication), • Define an end-to-end release lifecycle model, • Standardise release types (standard / normal / emergency), • Introduce clear release readiness criteria and approval controls, • Align release processes with CI/CD pipelines and change management, • Define release cadence and governance model, • Implement post-release validation and feedback loops, • Establish release metrics Operating Model & Process Integration • Define end-to-end lifecycle (demand → build → test → deploy → support), • Establish clear handoffs and ownership between IT, Product, and QA, • Remove siloed or disconnected processes, • Introduce entry/exit criteria and governance controls Demand & Intake Management • Design a single front door for all IT work, • Define categorisation model (BAU / Change / Project), • Implement prioritisation framework (risk, value, effort), • Establish approval gating before work begins Execution & Tooling Alignment • Align process with tooling (Service Desk, CI/CD, identity platforms), • Eliminate off-process and manual activities (e.g. email-driven changes), • Define minimum execution standards (change records, test evidence, approvals) Metrics & Performance Framework • Define and implement key performance measures

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Hi, we’re Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we’ve fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. ⚙️Technology at Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter to maintain connections, collaborate on larger projects, and have fun together. You can read lots more about our technology stack and our culture over on our tech blog -_ ⚒️ E-commerce Team at Bloom & WildThe E-commerce team makes up a large proportion of the nearly 60 strong Technology team, which in itself forms a large part of the overall Bloom & Wild team of over 400 people. Alongside the OpsTech, Platform, Data and IT teams, the E-commerce team focuses on delivering the best experience to our customers before, during and after their purchase. Our E-commerce teams consist of four cross functional squads, responsible for a business and architectural domain – you'll join our Subscription & Retention squad responsible for accelerating business growth and profit through delightful customer experience built on robust, scalable systems. • Delivering the Engineering roadmap for your squad., • Driving technical strategy within the team and ensuring alignment with overall business strategy., • Ensuring that non-functional requirements (e.g., performance, security) are considered and met during the product development lifecycle., • Resolving complex technical challenges and providing guidance to other team members., • Mentoring and supporting the development of other engineers within the team., • Leading projects and initiatives, ensuring successful delivery and execution., • Fostering a culture of continuous improvement within the Engineering team., • You are an experienced Ruby developer (5 years+) with detailed knowledge of Ruby on Rails in a production environment coupled with experience of front-end development using frameworks like Angular or React., • You have experience working with RESTful APIs, version control tools such as GitHub, CI tools such as Codebuild, and testing tools like RSpec/Cucumber or similar., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services., • You are able to use Observability tooling to understand, diagnose, improve, debug, measure and visualise platform health., • You are up-to-date with the latest technologies including AI for example Machine Learning for personalisation or automation of processes, • You have experience of breaking down complex problems to into incremental, manageable valuable chunks, • You take a collaborative, data-driven, and experimental approach and are able to demonstrate the ability to foster this mindset in your colleagues., • You are able to get going quickly, understand complex systems and also be able to communicate with non-technical team members., • You are an experienced leader, mentor and coach; capable of supporting and elevating those around you It would be great if... • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You are flexible and excited about using different languages and frameworks to solve problems, and love helping others do the same.🏡 Belonging @ Bloom & WildWe know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of workingWe really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters mostThink deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a differenceStay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for youTo care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include: ⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year💛 1 Volunteering day each year🐣 Enhanced family leave and a workplace nursery scheme🌱 A flexible training framework for every stage of your career 🫱‍🫲 Getting hiredWe’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - An interview with Ella, our Engineering Manager to get into more of the detail. - A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session. - A Final chat with Steve, from our Martin or Steve from our leadership team. We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. e’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you.

Project Manager • Fixed Term - 2 Years, • Remote with Regular UK Travel We are seeking a talented and driven Project Manager to join our team on a full-time, two-year fixed-term basis. This is a remote role, requiring regular travel across the UK. In this role, you will take a leading position in delivering a UK-wide Modernisation Programme, reporting directly to the Programme Manager. This is a high-impact opportunity for a qualified and experienced individual to manage complex CAT A and B fit-outs, delivering high-value, multi-disciplinary projects across multiple sites. You will be responsible for integrating mechanical, electrical, and building services asset data from concept and design stages through to operational handover. The role involves strategic planning and technical management of critical building assets, lifecycle planning, and compliance. About You Clear understanding of business objectives and how your role contributes to success Strong project leadership skills, trusted across functions for project excellence Detail-oriented, well-organised, and capable of managing multiple priorities Ability to lead and collaborate effectively, demonstrating initiative and ownership Builds strong networks beyond immediate teams, supporting cross-functional success Guided by core values and strong decision-making instincts Hands-on, proactive, and effective communicator at all levels Resilient, self-motivated, and solution-focused under pressure Committed to continuous improvement and holding others accountable to high standards Minimum of 5 years’ experience in project management with tertiary qualifications Holds a recognised project management qualification (Prince2, APM, MSP or equivalent) Demonstrated ability to work autonomously in a fast-paced, hands-on environment Skilled at managing multiple stakeholders and driving alignment Embodies a collaborative, "One Team" mindset Demonstrates personal integrity, professionalism, and positive communication Values a culture built on mutual respect, performance, and development We Offer Competitive salary Laptop provided Free breakfast and lunch on-site Free parking at applicable locations 25 days annual leave plus statutory bank holidays Workplace pension scheme Staff referral scheme Supportive and collaborative working environment High-quality, modern premises and well-equipped office space Key ResponsibilitiesProject Delivery Manage day-to-day project delivery within scope, time, budget, and quality constraints Maintain comprehensive and compliant project records Monitor project spend and provide monthly reporting on risks and cost efficiencies Ensure supplier performance meets contractual and safety expectations Conduct weekly project meetings and report on progress and status Communicate regularly with site teams, support functions, and stakeholders Ensure Health & Safety processes are adhered to and prioritised Oversee contractor and consultant engagement and performance Proactively identify and mitigate project risks Provide clear, auditable project documentation for inspections and regulatory bodies Technical Develop and lead UK mechanical, electrical, and building services specifications Produce and implement a standardisation plan for critical assets Plan asset lifecycles and capital investments to improve cost, reliability, and energy performance Conduct regular contractor quality checks and align with compliance standards Contribute to carbon emissions reduction and support environmental reporting Safeguarding Statement: This role is subject to a safer recruitment process, including criminal record checks, online searches, and vetting procedures. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment, in line with Keeping Children Safe in Education 2024 and The Education Act 2002.

Here’s what you’ll be doing: When you join Simply Business, you’ll protect us from threat actors who attempt to evade our cyber defences. This is a hands-on technical position where you’ll play an important role in increasing the maturity of our Security Operations Centre (SOC). Additionally, you’ll need a strong drive and willingness to learn and grow. You’ll be in a rapidly evolving environment, which will bring new challenges and opportunities for growth on a regular basis. You’ll be empowered to develop and explore your unique passion for cyber security operations. In return we offer an extremely agile working environment with some of the latest technologies such as SASE, AI and with lots of automation. One of our main values is empowerment, and we offer the ability for people to drive significant change and really make a difference. Simply Business is a cloud-native company which is leading the way with its offerings in the InsureTech market. You will be reporting into Laura the Security Operations Manager, and working alongside an award winning team of 5 other analysts and 3 engineers with a diverse set of technical skills and backgrounds within cyber security. • develop and maintain the security incident response process, including all required supporting materials, • be technical escalation point for complex security incidents within the SOC team, • oversee and develop on incident response activities and ensure timely communication with internal and external stakeholders, • facilitate table tops and training for analysts including malware reverse engineering, threat intelligence and network and security log analysis, • be a Technical leader and mentor for our SOC analysts. Foster a high performing team of trained, knowledgeable cyber security professionals, • lead on improvements of our SOC services, including security monitoring, incident detection, analysis, and response, • establishing and documenting robust processes and workflows, • oversee the continuous improvement and development of security tools and technologies e.g. NDR, EDR,Vulnerability and Exposure Management, SIEM and SOAR, • work closely with business owners, to proactively identify and reduce cyber security threats and vulnerabilities, • experienced in information security, with significant focus on security operations and incident response, • demonstrated senior experience within technical teams, preferably a security operations environment, • able to showcase a strong understanding of cyber security concepts, technologies, and best practices, • proven to manage and communicate effectively with diverse stakeholders, including executive management, • experienced overseeing security tools and technologies (SIEM, IDS/IPS, EDR, vulnerability management), • able to work with cloud environments, • exposure to threat modelling(We know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the bullet points above to be considered for this role) Ready to join us and help us elevate our security practices? Apply today. About Simply Business We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades. We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment. Why not check out our advert on YouTube: What are the benefits of working at Simply Business? We offer a great work-life balance where every team member has a manageable workload and the flexibility to work hybrid. On top of the 25 days annual leave (plus bank holidays), we offer leave that suits your needs. Plus the option to buy five more days of holiday with your flexible benefits. Our flexible parental leave allows you to approach an important time how you want – with six months full pay to the primary caregiver and four weeks full pay if you’re the secondary caregiver. Our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And as a thank you to our long-serving employees we offer a two week paid sabbatical after five years of service, then four weeks off after ten years of service. And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre-existing condition. And a health cash plan that covers your everyday medical expenses. We also make sure you’re compensated fairly with a competitive salary based on your experience and the market we’re in. Plus the potential to earn an annual bonus based on performance. There’s access to the tools to support your personal development with programmes on our dedicated learning platform. As well as support for your mental health with access to counselling. We’ll match what you put into your pension up to five per cent. And pass on a tax-free sum that’s four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service). And our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership. Ready to join us and drive our success as a high-performing team? Apply today.

📍London, Cardiff or Remote | 💰 £86,000 - £100,000 + Incentive Awards tied to your performance + | ✨ ⭐Our Risk & Compliance team At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We’re looking for a Senior Compliance Advisory Manager to join our second line of defence (2LoD) Compliance Team as part of our Risk and Compliance Collective.We’re looking for a pragmatic, collaborative and experienced senior compliance manager with deep knowledge of FCA rules and associated regulations, who is passionate about Monzo's mission to make money work for everyone. This role will have day-to-day responsibility for advising on compliance matters associated with Monzo’s Borrowing Collective covering primarily Homeownership (mortgage credit broking) as well as supporting on our unsecured products (loans, overdrafts, Flex) reporting directly to Monzo’s Head of Compliance Advisory. This role will partner directly with our Product teams to ensure we fulfil our Consumer Duty requirements, launch products safely and meet our regulatory compliance obligations. This will require experience of advising on FCA requirements as well as a grounding in the wider retail banking and payments landscape and requirements. 🔑 You’ll play a key role by... • Working proactively and closely with the Product teams in Borrowing to provide clear and accurate technical compliance advice across a number of areas (FCA Handbook primarily, though not exclusively, MCOBS, CONC, PRIN)., • Providing compliance advice and guidance on financial promotions, supporting both the Marketing and Financial Promotion teams., • Building and maintaining proactive, effective and constructive relationships with fellow Compliance team members, supporting the Compliance Leadership and regularly liaising with first line Risk, Legal and Audit., • Supporting the vision, strategy and direction of Conduct and Compliance Advisory, consistent with the CRO’s broader strategy for the Risk, Compliance and Financial Crime Collective., • Promoting the culture and practice of compliance within Monzo through training, coaching and constructively challenging first line colleagues., • Challenging our policies and procedures to make sure that we’re providing great customer outcomes and meeting regulatory requirements., • Collaborate with the wider Compliance team in creating and updating compliance policies and procedures to reflect current regulatory requirements., • 2LoD support and oversight on Regulatory Breach and Incident Management., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance and conduct risk management., • Delivering continuous improvement to the function and helping to create a Compliance ‘centre of excellence’. This role requires strong communication & collaboration skills with a ‘ hands-on ’ approach, to ensure that regulations are fully understood, our products are ‘compliant by design’ and our customers' needs are being met. 🤩 We’d love to hear from you if… • You have in-depth knowledge of Mortgage Conduct of Business (MCOB) rules and solid experience advising on regulatory requirements for mortgages broking including mortgage and protection advice., • Have a strong understanding of Consumer Duty., • CeMAP qualification not essential but could be advantageous., • You have gained hands-on regulatory experience and practical understanding of relevant regulation having ideally spent time in house at a bank, and/or financial technology company advising on regulatory conduct compliance matters., • You like to be where the action is and thrive in fast paced environments where you can take the lead and shape new products and initiatives by building strong, mutually respectful relationships., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives., • You have working knowledge of the role of the Risk and Compliance function within the 3 lines of defence model., • You're self-motivated, highly organised and focused on executing well., • You're able to work independently and with changing priorities., • You’re able to build strong, mutually respectful relationships with diverse teams., • You have a genuine interest in the role of Compliance and recognise the value of compliance being a competitive advantage in a business like Monzo., • You have a passion for compliance and are excited about the future of banking and want to work with us to shape it. The Interview Process: Our interview process involves three main stages: • Recruiter Call (30mins), • Initial Call (30 mins), • Final stage (x3 interviews) consisting of a case study, role specific interview, and collaboration interview Our average process takes around 3-4 weeks but we will always work around your availability. 🙌What’s in it for you 💰£86,000 to £100,000 + Incentive Awards tied to your performance ➕ benefits 📍This role can be based in our London or Cardiff offices, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. #LI-TK1 #LI-Remote

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _