Belfast
Salary - Competitive salary Are you a night owl who thrives when the rest of the world is sleeping? While the city of Belfast winds down, our hotel is just starting its second act. We are looking for a reliable, welcoming, and sharp Night Porter to join our team at Hilton Belfast. As a Night Porter, you are the face of the hotel during the quiet hours. You'll be the welcoming smile for late-night arrivals, the problem-solver for our guests, What we offer • Salary: Competitve, • Permanent, full-time contract (40hrs per week) working across Monday to Sunday on a rotational shift pattern Your role As a Night Porter, you will provide courteous and efficient service to all guests and maintain the levels of service to the highest standards during the night. You will be responsible for greeting guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face-to-face or over the telephone. You'll work in a busy and hardworking team environment, where you'll continually learn and develop. Responsibilities of a Night Porter will include but are not limited to: • To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approac...