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Customer Retention SpecialistSalary: £27,476.80 rising to £28,516.80 on successful completion of probationLocation: 210–222 Hagley Road West, Oldbury, B68 0NPAbout Care ClubCare Club is Rightio's membership programme, providing customers with ongoing coverage across plumbing, gas, electrics, locks, and internal drainage. Our team is built on collaboration and collective ownership of the member experience. Every agent plays an active role from the moment someone joins right through to renewal and beyond.This isn't a call centre role. It's a specialist position where retention expertise sits at the centre, but you'll also manage claims, coordinate engineers, handle enquiries, and identify growth opportunities. That 360° ownership is what makes Care Club different, and it's what makes the work rewarding.Why We're RecruitingWe're growing. Care Club membership is expanding and we need someone who can bring real retention instinct to the team while also being comfortable in the full breadth of the role.The Role at a GlanceDepartment: Care ClubLocation: Oldbury, B68 0NPSalary: £27,476.80, rising to £28,516.80 on completion of probationReportingTo: Care Club ManagerCoverageAreas: Plumbing · Gas · Electrics · Locks · Internal DrainageWhat the Role Actually InvolvesRetention: your primary focus\n\n • Proactively contact members at risk of cancellation and turn those conversations around\n, • Handle renewals, lapsed accounts, and cancellation requests with empathy and commercial skill\n, • Identify patterns in member dissatisfaction and feed insight back to the manager\n, • Build lasting relationships that make members feel valued\nClaims Management\n\n, • Handle First Notification of Loss (FNOL) and manage claims through to resolution\n, • Assess eligibility across coverage areas\n, • Coordinate with approved engineers and contractors to get jobs completed efficiently\n, • Keep members informed at every stage\nMember Enquiries & Onboarding\n\n, • Handle inbound calls, emails, and web chats from existing and prospective members\n, • Welcome new members and set expectations clearly\n, • Process plan upgrades, amendments, and payments accurately\nUpsell & Plan Promotion\n\n, • Identify opportunities to upgrade members to higher-tier plans\n, • Present the value of Care Club to customers following Rightio breakdown jobs\n, • Support the team's targets through a consultative sales approach\nAdmin & Systems\n\n, • Maintain accurate, up-to-date member records across CRM and internal platforms\n, • Log all interactions, claims, and outcomes consistently\nAbout YouEssential\n\n, • Demonstrable retention experience — you've had difficult cancellation conversations and won them\n, • Background in customer service, membership, insurance, or a subscription-based environment\n, • Confident communicator across phone, email, and digital channels\n, • Strong organisational skills and ability to manage multiple member situations\n, • Empathetic and calm under pressure, especially when customers are frustrated\n, • Commercially aware — you understand what keeps a business healthy and a customer loyal\n, • Comfortable with CRM systems and digital tools\n, • Track record of hitting retention KPIs or renewal targets\nDesirable\n\n, • Experience in home maintenance, insurance, or property services\n, • Familiarity with claims processes or contractor coordination\n, • Experience working in a small team where you wear multiple hats\nWhat We Offer\n\n, • Competitive salary with a clear probation milestone increase\n, • A small team where your contribution is visible and valued\n, • Training across all coverage areas\n, • Opportunity to shape how Care Club grows\n, • The chance to make a real difference to customers\nOur ValuesReassuring · Reliable · Responsible · Robust · RespectfulYou may have experience of the following: Retention Officer, Customer Success Specialist, Membership Specialist, Claims Handler, Customer Service Specialist, Account Retention Specialist, Membership Administrator, Customer Care Specialist, Member Services Officer, Churn Prevention Specialist

Shift Assistant Estate Manager West Midlands - Birmingham £44,000 - £50,000 + 22% Shift Allowance Brief Shift Assistant Estate Manager needed for a large, well-known Facilities Management organisation based in Birmingham who are looking to employ an experienced and well-rounded Shift Assistant Estate Manager that takes pride in their work with an in-depth knowledge of collaborating with the other AEM's to provide an efficient and cohesive service across the Estate and managing the day-today performance of the relevant shift team. The successful candidate would have the relevant qualifications in either Electrical - i.e. Level 3 in Electrical Installations, 18th Edition and AM2 or Mechanical - i.e. City and Guilds Level 2/3 in Mechanical Engineering, Plumbing or Pipefitting. etc. and have a keen interest in Estate Management. If you have commercial experience in a hospital setting that would be a plus! Benefits Salary: £44,000 - £50,000 per annum plus 22% shift allowance 24 days annual leave increasing to 25 days once 2 years' service is reached Life Cover equivalent to 1.5 times annual salary Employee discount shopping schemes on major brands and retailers Gym membership discounts Cycle to work scheme Holiday purchase scheme 2 corporate social responsibility days per year Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes Attractive Employee Referral Rewards Scheme Access to our growing employee networks 24/7 Employee Assistance Program and access to mental wellbeing app What the role entails: Some of the main duties of the Shift Assistant Estate Manager will include: Direct management of a team of 7 that includes Electrical, Mechanical and Fabric personnel Work in collaboration with the other AEM's to provide an efficient and cohesive service across the Estate Manage the day-to-day performance of the relevant Acute Shift team, assisting as required, including Planned, Corrective and Reactive maintenance tasks Managing, directing, and assisting staff in a safe and efficient manner Deliver training to staff on relevant subjects as appropriate so experience is gained (e.g., toolbox talks & trade specific subject matter) Regularly meet with directly employed staff (collectively irrespective of their trade function and individually) to discuss performance and complete employee appraisals Manage absence and utilization within the team effectively ensuring the rota is covered as necessary What experience you need to be the successful Shift Assistant Estate Manager: Electrical Electrical Installation - Approved apprenticeship with either: Base electrical qualifications C&G Part A & B City & Guild 236 Part 1 & 2 City & Guilds 2330 / 2365 levels 2 & 3 Diploma EAL Electrical installation QCF Diploma levels 1, 2 & 3 (601/0409/0 & 600/6724/X & 600/9331/6) EAL Level 3 Electrotechnical NVQ or C & G 2357 level 3 NVQ AM2 18th Edition of the Wiring Regulations C& G 2382-18 Or Mechanical City & Guilds Mechanical Engineering Level 2 & 3 City & Guilds Pipefitting & Plumbing Level 2 & 3 City & Guilds Plumbing Level 2 & 3 Relevant City & Guilds Mechanical qualifications Other Management experience Driving licence This role includes a DBS Standard check therefore ability to pass is essential. This really is a fantastic opportunity for a Shift Assistant Estate Manager to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

A leading facilities management provider is looking for a Shift Assistant Estate Manager to join their team in the West Midlands. This is an excellent opportunity to combine your technical expertise with leadership, managing a multidisciplinary engineering team responsible for delivering planned and reactive maintenance across a large, complex site. Working alongside the Technical Services Managers, you'll help deliver statutory compliant Hard FM and lifecycle services while ensuring maintenance activities are completed safely, efficiently and to agreed service levels. The Role As the Shift Assistant Estate Manager, you will: Lead and develop a multidisciplinary team of 7 engineers and maintenance professionals, including Electrical, Mechanical, Fabric and Maintenance Assistants. Manage the day-to-day delivery of planned preventative maintenance (PPMs), corrective maintenance and reactive works. Ensure engineering activities are delivered in line with contractual service level agreements (SLAs), statutory compliance requirements and health & safety standards. Work collaboratively with fellow Assistant Estate Managers and Technical Services Managers to provide a seamless engineering service. Plan workloads, allocate resources and ensure effective cover for annual leave, sickness and emergency situations. Act as the escalation point for operational and technical issues. Spend approximately 80% of your time managing operations and 20% providing hands-on technical support where required. Deliver toolbox talks, coaching and technical training to develop team capability. Carry out regular one-to-one meetings, performance reviews and employee appraisals. Promote a positive culture focused on safety, customer service and continuous improvement. About You We're keen to hear from candidates with either an Electrical or Mechanical background who have experience leading engineering teams within facilities management or a similar maintenance environment. Electrical applicants should hold: A recognised Electrical Installation qualification. AM2. 18th Edition Wiring Regulations. Relevant City & Guilds, EAL or NVQ Level 3 Electrical qualifications. Mechanical applicants should hold: City & Guilds Mechanical Engineering Level 2 & 3, or City & Guilds Pipefitting & Plumbing Level 2 & 3, or City & Guilds Plumbing Level 2 & 3, or an equivalent recognised mechanical qualification. You'll also bring: Previous management or supervisory experience within an engineering environment. Strong knowledge of planned preventative and reactive maintenance. Excellent organisational skills with the ability to prioritise workloads and meet demanding SLAs. Strong leadership and communication skills with experience managing multidisciplinary teams. A proactive approach to problem solving and continuous improvement. A full UK driving licence. The ability to successfully pass a DBS Standard Check. Shift Pattern This is a permanent, full-time position working 39.375 hours per week on the following rotating shift pattern: 2 Days: 7:00am - 7:00pm 2 Nights: 7:00pm - 7:00am 4 Days Off This is a static site-based role, so no company vehicle is provided. What's in it for You? On offer is a competitive salary of £44,000 - £50,000, plus a 22% shift allowance, alongside an excellent benefits package including: 24 days annual leave, increasing with service Life assurance worth 1.5x annual salary Employee discount schemes with major retailers Gym membership discounts Cycle to Work scheme Holiday purchase scheme Two paid Corporate Social Responsibility days each year Ongoing professional development and training opportunities Employee Referral Rewards Scheme Employee Assistance Programme and wellbeing support Access to employee networks and development programmes Apply Now If you're an experienced Mechanical or Electrical Engineering Supervisor, Team Leader or Manager looking to progress into a leadership role with a leading facilities management business, we'd love to hear from you. Click Apply Now to submit your CV to Cecilia Sheehan. Interviews are taking place now, so don't miss this opportunity

Business Development Manager Bathroom Brassware \n Job Title: Area Sales Manager Bathroom Brassware \n Industry Sector: Housebuilder, Housing Developer, KBB, Bathrooms, Bathroom Taps, Brassware, Showers, Sanitaryware, Tapware, Housebuilders, Regional Builders, Private Developers, Plumbing & Heating Merchants \n Area to be covered: Midlands up to M62 Corridor \n Remuneration: £50,000-£55,000 Neg. + Bonus and p... \n \n \n \n \n ZIPC1_UKTJ

School Caretaker Required – Hodge Hill, Birmingham\n Start Date: End of August 2026 (ready for the new academic year)Contract: until the end of the academic year Hours: Monday to Friday, 9:00am – 3:00pm \n The Supply Register is recruiting on behalf of a welcoming secondary school in Hodge Hill for an experienced School Caretaker to join the site team from the end of August. \n We're looking for someone who has previous site management or caretaking experience, ideally within a school environment. You will play a key role in ensuring the school site is safe, secure, clean and well-maintained for pupils, staff and visitors. Key Responsibilities\n\n • Opening and locking the school as required, including key holding responsibilities.\n, • Ensuring the security of the school site throughout the day.\n, • Carrying out routine maintenance and minor repairs, including painting, decorating, basic plumbing and changing light fittings.\n, • General upkeep of the school buildings and grounds, ensuring a clean, safe and tidy environment.\n, • Emptying bins, litter picking and supporting with general cleaning duties where required.\n, • Setting up classrooms, halls and other areas for meetings and school events.\n, • Moving furniture, equipment and deliveries around the site.\n, • Monitoring site health and safety, reporting and dealing with any hazards promptly.\n, • Liaising with and supervising contractors working on site.\n, • Working closely with the school leadership team to ensure the premises are maintained to a high standard.\nRequirements\n\n, • Previous experience in a Site Manager, Caretaker or Premises Assistant role is essential.\n, • Previous school experience is desirable but not essential.\n, • Confident carrying out basic maintenance and DIY tasks.\n, • Reliable, proactive and able to work independently.\n, • A commitment to safeguarding and maintaining a safe school environment.\n, • An Enhanced DBS on the Update Service, or willingness to obtain one.\n, • Two satisfactory references covering the last two years of employment.\n, • The right to work in the UK.\n\n If you're an experienced caretaker or site manager looking for your next opportunity in a school setting, we'd love to hear from you. Apply today to join a fantastic school ready for the start of the new academic year.

Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS | BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years’ relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion * Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company’s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What’s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years’ service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs

Housing Maintenance Manager Location: Birmingham Hourly Rate: £15.00–£16.00 per hour (depending on experience) Hours: Monday to Friday | 9:00 AM – 5:00 PM (35 hours per week) Contract Type: Permanent | Full-Time About Aspect Housing Aspect Housing is a growing provider of exempt supported accommodation across Birmingham. We are committed to delivering safe, high-quality homes and support services that enable vulnerable adults to live independently within well-maintained and compliant accommodation. Due to continued growth, we are looking to recruit an experienced and proactive Housing Maintenance Manager to lead our maintenance department and oversee the day-to-day management of our property portfolio. This is an excellent opportunity for an experienced maintenance professional looking to join a forward-thinking organisation where they can lead a team, improve standards, and make a genuine difference within supported housing. About the Role As the Housing Maintenance Manager, you will oversee maintenance operations across our exempt supported accommodation services throughout Birmingham. You will manage a portfolio of properties, lead a dedicated maintenance team, coordinate contractors, and ensure all homes remain safe, compliant, and maintained to the highest possible standard. This role requires excellent leadership, organisational and administrative skills, along with the ability to travel independently between properties across Birmingham. Key ResponsibilitiesTeam Leadership Lead, supervise and support the maintenance team to ensure repairs and maintenance works are completed efficiently. Allocate workloads and monitor team performance. Provide coaching, guidance and day-to-day support to maintenance operatives. Ensure high standards of workmanship and customer service are maintained. Property & Maintenance Management Oversee all reactive, planned and preventative maintenance across the property portfolio. Develop and manage preventative maintenance schedules. Carry out regular inspections of supported accommodation properties. Identify maintenance issues, health and safety risks, and compliance concerns. Coordinate refurbishment projects and planned improvement works. Ensure repairs are completed within agreed timescales. Compliance & Health & Safety Ensure all properties remain compliant with relevant legislation, including: Health & Safety Fire Safety Gas Safety Electrical Safety (EICRs) PAT Testing Emergency Lighting Water Hygiene Housing Standards General Property Compliance Monitor and maintain all statutory compliance records. Contractor & Supplier Management Liaise with contractors, suppliers and external professionals. Obtain quotations and approve maintenance works. Monitor contractor performance and quality of work. Ensure works are completed safely, efficiently and within budget. Administration & Reporting Maintain accurate records including: Maintenance logs Property inspection reports Compliance documentation Contractor invoices and quotations Planned maintenance schedules Asset and repair records * Prepare reports for senior management and provide updates on maintenance performance and compliance. Operational Support Work closely with Housing, Compliance and Operations teams. Prioritise maintenance works to minimise disruption to residents. Support senior leadership with operational planning and continuous service improvements. Identify opportunities to improve maintenance processes and property standards. Essential Requirements Proven experience in property maintenance management, housing maintenance or a similar supervisory role. Experience leading and managing maintenance teams. Strong knowledge of residential property maintenance and repairs. Excellent leadership and people management skills. Strong administrative, organisational and reporting skills. Experience managing contractors and external suppliers. Good understanding of Health & Safety, Fire Safety and Housing Compliance requirements. Ability to work independently, prioritise workloads and make sound decisions. Excellent communication and problem-solving skills. Good IT skills, including Microsoft Office. Full UK Driving Licence. Access to your own vehicle (essential for travelling between Birmingham properties). Desirable Experience within Supported Housing, Exempt Accommodation or Social Housing. Trade qualification (Electrical, Plumbing, Carpentry, Building Maintenance or equivalent). IOSH, NEBOSH or Health & Safety qualification. Experience managing compliance systems and maintenance software. Benefits Competitive hourly rate of £15.00–£16.00, depending on experience. Full-time permanent position. Monday to Friday working hours. No regular weekend working. Supportive and professional working environment. Career progression opportunities within a growing organisation. Opportunity to lead and develop a dedicated maintenance team. Make a meaningful impact by ensuring vulnerable adults have safe, compliant and well-maintained homes. Licence Full UK Driving Licence (required) Work Location In person – Regular travel across Birmingham properties is required. Apply Today If you have the experience, leadership skills and passion to lead a busy maintenance department within supported housing, we'd love to hear from you. Submit your CV through Indeed today. Applications will be reviewed as they are received, and interviews may be arranged before the closing date, so early applications are encouraged

E-Commerce Sales Manager – National £45,000 – £55,000 basic + bonus + benefits Home-based – National, covering e-commerce partners and marketplaces across the UK The Opportunity Rommbic is proud to be exclusively retained by a global leader in premium bathroom and tile solutions to appoint an E-Commerce Sales Manager on a national basis, as the business embarks on an exciting new growth plan. Our client designs and manufactures market-leading ceramic, tile and bathroom products, and e-commerce is already a significant and fast-growing part of the business – currently accounting for around 35% of total revenue, through partners including Victorian Plumbing, B&Q Marketplace and QS Supplies. This newly created role offers the chance to take ownership of a genuinely high-performing channel, protect and grow existing key accounts, and unlock new marketplace opportunities such as Wayfair and Amazon. What You'll Be Doing Owning and developing relationships with key existing e-commerce partners, including Victorian Plumbing, B&Q Marketplace and QS Supplies. Identifying, pitching for and onboarding new e-commerce and marketplace opportunities, such as Wayfair and Amazon. Setting performance targets for external partners and monitoring delivery against them. Holding regular meetings with e-commerce customers and partners to review performance and identify growth opportunities. Governing and maintaining partner websites, ensuring product listings, content and pricing are accurate and well represented. Working closely with the wider sales team and global team to ensure a joined-up approach to e-commerce. Maintaining accurate, up-to-date records within the Zoho CRM system, reporting activity weekly. What We're Looking For 2–3+ years' experience in an e-commerce sales or account management role – this is essential. Experience within relevant product categories is ideal, though candidates with strong e-commerce backgrounds from other sectors will be considered. A solid understanding of online marketplaces, partner website management and digital merchandising. Comfortable working autonomously in a home-based, national role, with regular travel to meet partners and customers. The Package £45,000 – £50,000 basic salary Bonus/commission scheme * Further benefits package – details available on application How to Apply This search is being handled exclusively by Rommbic. For a confidential conversation about this role, please get in touch with our team – we'd love to hear from you

Regional Sales Manager Location: East Midlands / Anglia (PE, NR, IP, CB, CO) Reports to: Sales Director Type: Field-based | Permanent We're hiring a Regional Sales Manager for a leading manufacturer of domestic heating systems (gas/oil boilers, heat pumps, water heaters). This field-based role is ideal for a sales professional with experience in the plumbing and heating sector, especially someone confident working with installers and merchant partners. The ideal candidate will drive regional sales growth by managing key relationships, developing new business, and acting as a trusted advisor to customers. A background in manufacturing sales and strong commercial acumen are important. Key Responsibilities • Manage and grow accounts across plumbing merchants, installers, and key stakeholders., • Identify new business opportunities and convert leads into long-term customers., • Understand customer needs and recommend suitable heating solutions., • Act as the liaison between field customers and internal teams., • Drive regional performance using promotions, discounts, and tailored initiatives., • Monitor sales performance and produce regular reports and forecasts. Ideal Candidate Profile, • Proven field sales experience in plumbing & heating (RSM or similar)., • Background in manufacturer-led sales and knowledge of industry distribution channels., • Strong communication and relationship-building skills., • Confident working independently and meeting sales targets., • Commercially savvy with understanding of pricing and margin strategy., • In-depth knowledge of domestic heating systems, particularly boilers., • Experience working with social housing and local authorities is a plus. ACS are recruiting for a Regional Sales Manger. If you feel that you have the skills and experience required in this advertisement to be a Regional Sales Mangersubmit your CV including an outline of your experience as a Regional Sales Manger. It is always a good idea to include a covering letter outlining your experience as a Regional Sales Manger with your application as this will enhance your chances of selection and improve your prospects of landing the Regional Sales Mangerrole you desire.

About the opportunity: We are the internal recruitment partner for a leading supplier in the KBB sector, and we have an exciting opportunity for a Senior Business Development Manager to join the team. This is a fantastic opportunity for an experienced area sales manager ready to step up and looking for more ownership in a senior role. If you know your way around showrooms, buying groups, independent retailers, and merchant showrooms via distributors, this one’s for you This is a display-led sales role, working closely with distributor sales teams to secure new business and drive brand presence. You’ll be developing existing key accounts while focusing on winning and growing new business across the South/South East. Key Responsibilities: • Drive sales through distributor partnerships – work with distribution sales teams to grow accounts., • Secure new showroom displays and strengthen relationships with independent retailers and buying groups., • Be in the field – expect to make 4-6 calls per day, meeting customers and helping distributors hit joint targets., • Develop strategic sales plans to maximise market share and growth opportunities., • Use CRM to track activity, ensuring pipeline visibility and forecasting accuracy The successful candidate will be able to demonstrate the following: • KBB, plumbing, tiles or related product experience preferred – you understand the importance of display-led sales., • Retail & Merchant showroom sales background – experience working with buying groups and independent merchants is a plus., • A natural relationship builder – someone who can influence and drive sales without a hard sell., • Ambitious and proactive – this is a role with ownership and autonomy, perfect for someone wanting to make an impact., • Willing to travel across the South/South East, with occasional national meetings. In return we are offering: • Up to £50,000 salary + 20% bonus, • Electric company car, • Life assurance & pension Interested? Then APPLY now for immediate consideration. All our vacancies are handled by our internal recruitment team at Vero HR, therefore any unsolicited CV’s and/or Agency Terms of Business will not be accepted. For any recruitment agency enquiries please email enquiries@verohr.co.uk

We’re seeking a commercially focused, results-driven Area Sales Manager to lead the growth of our client’s domestic product range across the Southwest region. In this key role, you’ll be responsible for developing and maintaining strong relationships with wholesalers, distributors, and builders' and plumbing merchants, while increasing brand visibility and delivering against regional sales targets. Area Sales Manager Permanent Competitive Salary + Company Car + Annual Bonus Monday- Friday Remote Working covering South-West Area Sales Manager Job Description • Drive territory sales growth by building and nurturing strong relationships with key decision-makers across wholesale, distribution, and trade networks., • Promote the full range of domestic products, providing product knowledge, training, and support to trade partners., • Identify and convert new business opportunities, collaborating with internal sales and marketing teams to deliver on regional growth objectives., • Monitor market trends, competitor activity, and customer feedback to inform future sales and marketing initiatives., • Provide regular sales reports, forecasts, and account updates, ensuring clear visibility of performance, pipeline, and opportunities Area Sales Manager Essential Experience/Skills/Qualifications • Proven experience in a field sales role, ideally within the building, plumbing, or HVAC sector., • Strong understanding of trade distribution channels, particularly wholesalers and merchants., • Excellent communication and interpersonal skills with a consultative sales approach., • Self-motivated, target-driven, and able to manage a territory effectively., • Full UK driving license and willingness to travel within the region Area Sales Manager Company Benefits • Quarterly and Annual Profit-related Bonus Scheme capped, • 25 days holiday per calendar year + bank holiday, • Pension scheme – 6% employer contribution following successful completion of probationary period, • Life Assurance following successful completion of probationary period, • Company Health Cash plan following successful completion of probationary period If you feel you’re a good fit for this position, please click ‘apply’

The Domestic Business Development Manager is responsible for driving significant and sustainable growth within the domestic plumbing sector.

Maintenance Technician / Site Manager Reports To Headteacher / School Business Manager Job Purpose The Maintenance Technician / Site Manager is responsible for ensuring that the school site, buildings, and grounds are safe, secure, clean, well-maintained, and fully operational. The post holder will oversee the day-to-day maintenance of the premises, coordinate contractors, ensure compliance with health and safety legislation, and provide a welcoming environment for pupils, staff, and visitors. Key ResponsibilitiesSite Maintenance • Carry out routine inspections of school buildings, grounds, and equipment., • Perform general maintenance and repairs, including basic plumbing, carpentry, painting, decorating, and minor electrical work where competent., • Identify maintenance issues and arrange repairs where specialist contractors are required., • Maintain heating, lighting, ventilation, and water systems to ensure efficient operation., • Ensure all school facilities are maintained to a high standard.Health & Safety, • Ensure the school complies with all relevant health and safety legislation., • Conduct regular health and safety inspections and risk assessments., • Maintain accurate records of inspections, maintenance, and statutory compliance., • Monitor fire safety systems, emergency lighting,...

Shift Assistant Estate Manager West Midlands - Birmingham £44,000 - £50,000 + 22% Shift Allowance Brief Shift Assistant Estate Manager needed for a large, well-known Facilities Management organisation based in Birmingham who are looking to employ an experienced and well-rounded Shift Assistant Estate Manager that takes pride in their work with an in-depth knowledge of collaborating with the other AEM's to provide an efficient and cohesive service across the Estate and managing the day-today performance of the relevant shift team. The successful candidate would have the relevant qualifications in either Electrical - i.e. Level 3 in Electrical Installations, 18 Edition and AM2 or Mechanical - i.e. City and Guilds Level 2/3 in Mechanical Engineering, Plumbing or Pipefitting. etc. and have a keen interest in Estate Management. If you have commercial experience in a hospital setting that would be a plus! Benefits • Salary: £44,000 - £50,000 per annum plus 22% shift allowance, • 24 days annual leave increasing to 25 days once 2 years' service is reached, • Life Cover equivalent to 1.5 times annual salary, • Employee discount shopping schemes on major brands and retailers, • Gym membership discounts, • Cycle to work scheme, • Holiday purchase scheme, • 2 corporate social responsibility days per year, • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes, • Attractive Employee Referral Rewards Scheme, • Access to our growing employee networks, • 24/7 Employee Assistance Program and access to mental wellbeing app What the role entails: Some of the main duties of the Shift Assistant Estate Manager will include: • Direct management of a team of 7 that includes Electrical, Mechanical and Fabric personnel, • Work in collaboration with the other AEM's to provide an efficient and cohesive service across the Estate, • Manage the day-to-day performance of the relevant Acute Shift team, assisting as required, including Planned, Corrective and Reactive maintenance tasks, • Managing, directing, and assisting staff in a safe and efficient manner, • Deliver training to staff on relevant subjects as appropriate so experience is gained (e.g., toolbox talks & trade specific subject matter), • Regularly meet with directly employed staff (collectively irrespective of their trade function and individually) to discuss performance and complete employee appraisals, • Manage absence and utilization within the team effectively ensuring the rota is covered as necessary What experience you need to be the successful Shift Assistant Estate Manager: Electrical • Electrical Installation - Approved apprenticeship with either:, • Base electrical qualifications C&G Part A & B, • City & Guild 236 Part 1 & 2, • City & Guilds 2330 / 2365 levels 2 & 3 Diploma, • EAL Electrical installation QCF Diploma levels 1, 2 & 3 (601/0409/0 & 600/6724/X & 600/9331/6), • EAL Level 3 Electrotechnical NVQ or C & G 2357 level 3 NVQ, • AM2, • 18th Edition of the Wiring Regulations C& G 2382-18 Or Mechanical • City & Guilds Mechanical Engineering Level 2 & 3, • City & Guilds Pipefitting & Plumbing Level 2 & 3, • City & Guilds Plumbing Level 2 & 3, • Relevant City & Guilds Mechanical qualifications Other • Management experience, • Driving licence This role includes a DBS Standard check therefore ability to pass is essential. This really is a fantastic opportunity for a Shift Assistant Estate Manager to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Mechanical Maintenance Supervisor - Birmingham - Global Facilities Management Organisation: Healthcare CBW Staffing Solutions are currently seeking a skilled and motivated Mechanical Maintenance Supervisor to join our facilities management client’s team at a high-profile healthcare site in central Birmingham. This is a fantastic opportunity to step into a Manager position in the future, supporting the delivery of top-tier building maintenance services. Package Competitive salary up to £45,000 per annum (depending on experience) Core hours are Monday - Friday (40 hours per week) 25 days annual leave plus bank holidays Generous workplace pension scheme Training, development & progression opportunities Responsibilities Lead a team of M&E engineers in the delivery of planned preventative maintenance (PPM) and reactive works Oversee mechanical systems, including HVAC, pumps, plumbing, and plant operations across the commercial facility Act as the point of contact for client liaison, reporting and technical support Ensure compliance with all relevant health & safety and statutory regulations Manage service documentation, work permits, risk assessments, and ensure CMMS records are accurately maintained Coordinate subcontractors and external vendors when required Provide hands-on support for complex mechanical tasks as necessary Requirements City & Guilds Level 3/NVQ in Mechanical Engineering or equivalent (ess...

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description JOB TITLE Maintenance Operative (Fabric) JOB LOCATION: Bullring Birmingham RESPONSIBLE TO Contract Manager PURPOSE Building Fabric biased trades person based on site within a team of operatives undertaking planned preventative maintenance (PPM) and repair of mechanical and electrical equipment, and building fabric within a retail property environment. SALARY RANGE: Dependant on capabilities and experience MAIN DUTIES AND RESPONSIBILITIES • To carry out planned and reactive maintenance as instructed by the Contract Manager. Including, but not limited to painting, joinery, minor building repairs, and other general duties in support of the rest of the team. • To close / update completed PPM tasks on the site computerised maintenance system. • Ensure standards of workmanship are maintained in order to maximise the operation effectiveness and reliability of the building and associated systems. • To assist specialist subcontractors' requirements both for PPM and reactive works. • To ensure company QA and site procedures are adhered to in all aspects. • Ensure Company & Site, Health & Safety procedures are followed at all times. • Maintain accurate site records/documentation in association with all site works. • To inspect the condition of services and proactively deal with call-outs/repairs as required, and requested by management • Attend site emergencies, outside of normal working hours. • Carry out tasks within typical building environments and at high level, working from platforms and ladders. All access and PPE will be provided • Keep and maintain all company issued tools in a safe and serviceable manner. • To proactively work towards the continued success and support of the contract with a positive approach. • Comply with Integral's Health, Safety and Environmental procedures, as detailed in the site plans. • Complete any other associated task requested by the management. • This job description sets out the main duties of the post at the date when it was completed. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. • QUALIFICATIONS ESSENTIAL • City & guilds / NVQ - Carpentry, Joinery, construction & building • 10 years experience in a similar field DESIRABLE • Time served apprenticeship or equivalent • Health and Safety EXPERIENCE ESSENTIAL • Previous experience of working within a team • Customer Service • Competent working knowledge of all aspects associated with building fabric and systems, ie joinery, painting, small building works. • DESIRABLE • Proven experience in leading a team • Building services maintenance, ie plumbing and drainage. • Supporting mechanical and electrical tradesmen • Customer service PERSONAL APTITUDES AND SKILLS • Smart appearance, presentable • Logical thinker in fault finding situations • Excellent interpersonal skills • Good written and verbal communication skills • Comfortable working within a team environment. Able to contribute to group success whilst willingly following instructions of others. • Able to work unsupervised • Self motivated • Adaptable and flexible approach to work requirements, willing to accept change. • Customer focused • Willing to volunteer help CIRCUMSTANCES • Resides geographically near to job site and available for call out • Compliant to company and site personnel policies • Compliant to company's smoking, alcohol and drugs policy • The incumbent will be required to adopt a flexible approach to working hours to suit the needs of the retail sector. This will require work at weekends and in the evenings and the salary has been set to reflect this Location: On-site -Birmingham, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. TPBN1_UKTJ

Facilities Management Account Manager - Banking Hubs Contract Shape the Future of Financial Services Facilities Management Are you a strategic FM professional ready to lead a prestigious banking portfolio? JLL is seeking an accomplished Account Manager to oversee facilities operations across our high-profile banking hubs contracta role where client excellence, operational innovation, and commercial insight converge. Your Impact As the trusted advisor and operational leader for this critical contract, you'll be the driving force behind seamless facilities services that enable banking operations to thrive. You'll manage comprehensive FM delivery across multiple locations while building influential relationships with stakeholders from site level to the executive suite. What You'll Do Lead Strategic Client Partnerships Be the single point of contact your clients rely on. You'll cultivate strong relationships at every organisational level, conduct quarterly business reviews, and align facilities strategy with broader business objectives. Your ability to understand client needs and deliver proactive solutions will set you apart. Drive Operational Excellence Orchestrate end-to-end facilities services including M&E maintenance, cleaning, and pest control. You'll ensure every service exceeds KPIs and SLAs while championing continuous improvement. Coordinate specialist providers and subcontractors to deliver flawless operations across all hub locations. Build and Develop Your Team Lead, mentor, and grow a high-performing facilities team. You'll recruit talent, provide coaching and development opportunities, conduct performance reviews, and create clear career pathways. Foster a culture of excellence, accountability, and continuous learning that empowers your team to deliver outstanding results. Manage Financial Performance Take ownership of contract budgets, cost centres, and financial reporting. You'll prepare insightful monthly reports, manage variances strategically, and identify opportunities for cost optimisation without compromising service quality. Handle purchase orders, invoice approvals, and ensure accurate cost allocation across your portfolio. Ensure Compliance and Mitigate Risk Navigate the complexities of banking industry regulations, health and safety requirements, and corporate policies with confidence. Lead risk assessments, audit preparations, and compliance reporting while maintaining appropriate documentation and clearances. Innovate and Improve Leverage technology, streamline processes, and implement best practices that elevate service delivery. Manage the CAFM system, maintain accurate asset registers, and lead incident response and business continuity planning for critical banking operations. What You'll Bring Experience That Counts You will need be technically qualified and be able to demonstrate a minimum of 5 years experience in a similar management position and be able to show extensive understanding of building systems including HVAC, electrical, plumbing, fire safety, security, and building automation systems (BMS) Skills That Shine You're a relationship builder with proven experience managing C-level stakeholders. Your financial acumen includes budget management and P&L responsibility. You excel at project management across multiple service streams and possess solid technical knowledge of building systems, maintenance practices, and facilities technologies. Above all, you understand banking operations and regulatory landscapes. You're also an inspiring people leader who knows how to build, develop, and motivate teams to achieve exceptional outcomes. Why This Role? This is more than facilities managementit's strategic partnership at the highest level. You'll lead a high-profile contract within the financial services sector, develop deep expertise in complex multi-site operations, and position yourself as an indispensable advisor to a prestigious banking client. You'll also have the opportunity to shape and grow a talented team while advancing your own leadership capabilities. If you're ready to elevate your career while delivering exceptional results in a dynamic, regulated environment, we want to hear from you. TPBN1_UKTJ

Youll naturally promote and embrace our inclusive team environment and were sure youll have some fun along the way! Key Responsibilities: Effective management of the team and resource Setting the standard of a sales orientated culture Delivering against sales and customer demands while maximisi

Commercial Finance Manager | A Watertight Opportunity Are you a commercial finance expert who thrives where the numbers meet the strategy? If you’re looking for a role where your insights don’t just "sit on the shelf" but actually tap into real growth, we want to hear from you. We are looking fo

Results-driven Showroom Sales Manager to drive sales growth, manage customer journeys from initial contact to design, and build relationships with trade clients.

Retail Manager – Victorian Plumbing, Formby Ready to Make a Splash in Formby? At Victorian Plumbing , we’ve spent years becoming the UK’s favourite online bathroom retailer, but our Formby retail showroom is where the magic happens in person! We don't just sell taps and tiles; we help our cust

Contracts Manager to oversee plumbing and heating projects, managing a team and working in Lincolnshire.

Dive Into a New Challenge: Warehouse Manager at Victorian Plumbing (Potters Place, Skelmersdale) Are you ready to make a splash in your career? Do you have the leadership skills to keep our operations running as smooth as a freshly polished mixer tap? Victorian Plumbing is looking for a hands-on, pr

Facilities Manager Location: Leyland (Primary) & Skelmersdale (As Required) Reports to: Head of Operations Ready to pour your expertise into a brand-new challenge? At VictorianPlumbing. We are looking for a Facilities Manager who can keep our engine room running smoothly across our Leyland and Skelm

Key Account Manager Plumbing & Heating Products Job Title: Key Account Manager Plumbing & Heating Products Industry Sector: Technical Sales Manager, Regional Sales Manager, Key Account Manager, Area Sales Manager, Business Development Manager, Plumbing & Heating, Piping Systems M&E, HVAC, Commercial

WAREHOUSE OPERATIVE PACKING SCUNTHORPE IMMEDIATE STARTS ONGOING ROLES ROTATING SHIFTS Due to increased workloads our client, a fantastic packaging company, are now looking for warehouse operatives to join their team This role is a ROTATING SHIFTS role so you must be able to work

We're so much more than an energy company.We're a family of brands revolutionising how we power the planet.One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positi

Job Title - Field Service Engineer Location - Taunton/Wellington (TA Postcodes) Salary: £30,000 - £37,000 (40 Hours) or £36,000 - £42,500 (45 Hours) Shift:Monday to Friday - 40 Hour or 45 Hour Week available Job Role: I am currently partnering with a marke

Senior Server Engineer - Technology CSC - Counter Terrorism Policing HQ.The starting salary is £61,410, which includes allowances totalling £8,757.The salary is broken down as £52,653 basic salary, which will increase annually until you reach the top of the scale £57,417.Ther

Your responsibilities will include: · Diagnosing mechanical and electrical faults using industry diagnostic equipment and technical manuals · Providing technical support directly to customers on-site · Completing warranty and campaign repairs to the highest standard · Identifying root causes and

Package: Competitive salary up to £42,000 per annum (depending on experience) Core hours are Monday to Friday (40 hours per week) Participation in 'out of hours' on call rota 25 days annual leave plus bank holidays Generous workplace pension scheme Training, development & progression opportunities

Service and Commissioning Engineer (Electrical / PLC) £48,000 - £52,000 + £6,000 Car Allowance + 37.Hour Week + UK & International Travel + Tier 1 OEM Clients + Automotive & F1 + Training + 33 Days Holiday + Benefits Birmingham, Covering UK Are you a Service, Commissioning or similar Engineer fro

We're looking for experienced Field Service Engineers to service, maintain, and repair a range of materials handling equipment , including forklift trucks and warehouse machinery, across customer sites.Key Responsibilities Service and repair forklift trucks and materials handling equipment.Carr

We are seeking a highly capable Senior Service & Small Works BMS Engineer to play a key role in the continued growth of our business.This is not a routine maintenance role it is an opportunity to take ownership of technically interesting systems, build trusted client relationships, working on proje

Every successful repair means another family has heating, hot water and peace of mind when they need it most.As a Senior Gas Engineer, you'll keep homes safe, solve technical problems first time where possible, and join a business that values long-term careers rather than short-term fixes.You'll be

This large and growing independent lift company are currently seeking an experienced Lift Service Engineer to support them in their servicing, maintenance and minor repair working in the Birmingham area As a Lift Engineer you will be responsible for: Managing your own designated service route coveri

Description Join us, be part of more.We're so much more than an energy company.We're a family of brands revolutionising how we power the planet.One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our p

Reporting directly to the Service Manager, you will play a key role in delivering first-class service and support to customers across the U.

Field Service Engineer HVAC / Heat Pumps.Were working with a growing and well-respected business looking to add a strong.This is a fantastic opportunity for an experienced HVAC / refrigeration professional who enjoys.

Company Vehicle (Personal Use) Bonuses Overtime.Midlands Region (Local Patch, No National Travel) Tired of long-distance travel and unpredictable hours? This Midlands-based role offers a local patch, strong earning potential, and a company that genuinely values its engineers.Lord Combustion Servi

Are you a fully qualified and time served plumber? Could you be interested in a plumbing teaching position? Balance Education is currently working with a client based in Orpington that is looking for a Plumbing Tutor to teach apprentices the full course/up to level 3 in both workshop and classroom e

Role Summary: The Automation & Controls Service Engineer will assist the current Service Centre Manager lead the company's service centre operations, focusing on customer satisfaction and operational efficiency. Work alongside current Service Manager and other on-site staff on electrical and c

Apprentice Plumber The Army - United Kingdom From £26,334 a year As a full-time soldier, in a entry-level Plumber role, youll: Study plumbing and pipe fittings Learn to install and maintain heating systems including plumbing and pipework Learn how to make heat-loss calculations Become proficient in

Rise Site Solutions are currently seeking an experienced hod carrier to help support our bricklayers for an on-going project in Milton Keynes.This role is key in making sure things are kept efficient and run smoothly so all candidates must be hard working and punctual.Requirements: - Full PPE (hard

Field Service Engineer (Birmingham).Together with our trade partners, we are committed to delivering premium best-in-class in-cup-quality, consistency and beverage variety, as well as ensuring an outstanding c.