Trabajos phone customer service en EdinburghCrear alertas

Salary: £26,800 + commission Hours: 37.5 hours a week, Mon-Sun, shifts between 8am - 4.30pm Location: Edinburgh - OnsiteWe are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a German Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages. You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries. We require you to be fluent in German and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. What You'll Bring: Fluent in English and German (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

German-Speaking Customer Service Advisor Love travel? Fluent in German? Looking for a role where you can genuinely develop your career? We're recruiting on behalf of a leading global travel business for a German-Speaking Customer Service Advisor to join their friendly and supportive team in Edinburgh. If you enjoy helping people, solving problems and delivering outstanding customer experiences, this could be the perfect next step. Salary & Rewards £26,800 per year Monthly performance bonus of up to £70 Why You'll Love This Role 33 days annual leave (including bank holidays) Hybrid working opportunities (performance-based) Free on-site gym or discounted memberships with Nuffield Health & PureGym Employee Assistance Programme and wellbeing support Enhanced sick pay Enhanced maternity, paternity and adoption leave Life assurance worth 4x your annual salary Ongoing training and genuine opportunities for career progression Be part of a supportive, high-performing team within the travel industry What You'll Be Doing Every day is different. You'll be supporting customers with their travel plans by: Responding to enquiries via phone, live chat and email Resolving customer queries with empathy and professionalism Providing accurate information on bookings, policies and promotions Delivering exceptional service while achieving quality and performance targets Working collaboratively with colleagues to continuously improve the customer experience What We're Looking For We're keen to speak with people who have: Fluency in German and English (spoken and written) Previous customer service or contact centre experience Excellent communication and problem-solving skills Confidence working across multiple systems while managing several customer conversations A positive attitude, willingness to learn and a passion for helping customers The ability to work towards individual and team performance targets Working Hours German customer service line: Monday to Friday, 8:00am - 4:30pm Location: Edinburgh (On-site) If you're looking for more than just another customer service job and want to build a long-term career with an employer that invests in its people, we'd love to hear from you. Apply today or get in touch for a confidential chat. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

\n • Onsite - Monday - Friday\n, • Career Progression\n, • Competitive Benefits\n1st Line Support EngineerMorris Sinclair is recruiting on behalf of a growing IT services provider for a friendly and motivated 1st Line Support Engineer to join their support team in Edinburgh. This is an excellent opportunity for someone with previous service desk experience who is looking to further develop their technical skills within a supportive and fast-paced environment. The successful candidate will gain exposure to a broad range of technologies while working with a varied client base across the UK. The client is looking for someone with strong communication skills, a proactive attitude, and a solid technical foundation. Ongoing training and development will be provided.The Role You will be responsible for providing first-line technical support to customers, assisting with day-to-day IT issues and ensuring support requests are handled efficiently and professionally. Support requests will come through via phone, email, and ticketing systems, and you will be expected to manage and prioritise your workload effectively while delivering a high level of customer service. This role would suit someone who enjoys troubleshooting technical issues, working collaboratively within a team, and building strong relationships with users.Key Responsibilities\n\n, • Act as the first point of contact for IT support queries\n, • Log, manage, and update support tickets through the ticketing system\n, • Troubleshoot issues relating to desktops, laptops, Microsoft 365, printers, networking, and user accounts\n, • Provide regular updates to customers regarding ticket progress\n, • Escalate more complex technical issues where required\n, • Work closely with colleagues to maintain service levels and response times\n, • Assist with maintaining internal technical documentation\n, • Identify recurring technical issues and highlight potential improvements\nSkills & Experience Required\n\n, • Minimum 2 years’ experience within an IT support or service desk environment\n, • Strong customer service and communication skills\n, • Professional and confident telephone manner\n, • Good troubleshooting and analytical skills\n, • Strong organisational and time management abilities\n, • Ability to manage multiple support requests simultaneously\n, • Positive, team-oriented approach\n, • Willingness to learn and develop new technical skills\nTechnical Experience Candidates should have experience supporting most of the following:\n\n, • Windows 10/11\n, • Microsoft 365\n, • Active Directory / Entra ID\n, • SharePoint\n, • VoIP systems\n, • Mobile device setup and support\n, • Basic networking\n, • macOS\n, • Printers and desktop hardware\n Exposure to server, virtualisation, or infrastructure technologies would be beneficial but is not essential.What’s on Offer\n\n, • Supportive and collaborative working environment\n, • Ongoing training and development\n, • Exposure to a wide range of technologies and client environments\n, • Career progression opportunities\n, • Competitive benefits package\n Job Details \n\n, • Permanent, full-time position\n, • Based in Edinburgh (office-based role)\n, • Monday to Friday\n Benefits \n\n, • Company pension\n, • Company events\n, • Free on-site parking\n, • Sick pay\n Requirements \n\n, • Ability to commute to Edinburgh or relocate before starting\n, • Minimum 2 years’ technical support experience\n, • Minimum 2 years’ customer service experience\n, • Full UK driving licence essential\n Candidates with strong service desk experience and the right attitude are encouraged to apply, even if they do not meet every technical requirement listed above.

My client is a very well respected electrical compliance and testing company that has been established for well over 40 years, they cover all over the UK and can claim a lot of very well known companies and organisations as customers. They pride themselves on their engineers’ skills as well as always being one step ahead of the ever changing electrical regulations.They are NICEIC, CHAS, Safe Contractor and BAFE compliant and take their service very seriously to make sure their clients always come back in the future. \n \n \n Benefits and salary of a Fixed Wire Electrical Tester / Remedial engineer :- \n \n\n • 40k basic salary\n, • Bonus scheme for additional fixed wire tests per day and remedial works – 8-9k on top\n, • Employee company ownership scheme\n, • Travel pay\n, • Van, phone, fuel card, electrical testing equipment\n, • Travel, accommodation and meals paid for when working away\n, • Overtime weekend rota\n, • 23 days holiday + 8 bank holidays\n, • Yearly KPI bonuses\n, • Plenty of additional overtime if required\n\n \n \n They are recruiting for a fixed wire electrical tester you will be:- \n \n\n • Doing fixed wire electrical circuit testing in commercial properties (80%)\n, • Doing small EICR remedial works (20%)\n, • Covering around a lot across central belt Scotland with other work further north\n, • Potentially working away 5-10 days per month\n, • Working in offices, commercial buildings and supermarkets\n\n \n Skills / experience needed as a Fixed Wire Electrical Tester :- \n \n\n • Living anywhere in or around the central belt of Scotland but closet to Glasgow would be beneficial\n, • 18th edition needed as well as your electrical 2391 testing certificate or equivalent\n, • Having your AM2 certificate or NVQ Level 3 equivalent would be very beneficial\n, • Good experience doing fixed wire testing and EICR remedial works\n, • Great customer services skills for when you are on site\n, • Be able to pass a DBS check\n\n \n \n For an immediate interview contact Adam Southam \n \n \n #beaFRONTrunner \n \n In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide FRONTrunner Recruitment Ltd. with proof of identity as well as proof of eligibility to work in the United Kingdom.

Registered Nurse Opportunity \n To c£45,000 DOE FTE + Bonus + Fully Expensed Company Car (or Car Allowance £200 PM) \n + Competitive benefits package including, life assurance, private healthcare, contributory pension, \n 25 days’ holiday plus BHs FTE, NMC registration paid. Laptop and mobile phone \n \n Are you a Registered Nurse looking for a part-time role? \n \n 2 Days/Week (across Mon – Fri) \n \n Continence Nurse Advisor \n \n Territory: East Central Belt of Scotland \n Including Edinburgh, Midlothian, East Lothian & West Lothian \n \n We are looking for an enthusiastic and self-motivated Registered Nurse/RN/RGN/RM/RSCN/RNLD/Staff Nurse/Nurse Advisor to join our client as a Continence Nurse Advisor. You will be providing training on a range of continence and disposable hygiene products to NHS & Private Healthcare Practitioners in Hospitals and the Community. You’ll work closely with Continence Nurse Specialists, District Nurses, and Nurses and HCAs in Hospitals, the Community and Nursing Homes and Care Homes. You’ll be responsible for running Implementation Training Programmes and refresher updates delivering classroom and ward-based presentations. And you’ll meet regularly with Account key stakeholders including the Continence Nurse Team \n \n Our client is a growing global healthcare company committed to providing the best continence support for patients and Nurses. Focused on research, customer and consumer needs and innovation our client is able to provide best-value products without compromising on quality or service. \n \n Key Responsibilities in this Continence Nurse Advisor role; \n\n • Training Healthcare Professionals on a range of disposable continence products and cleaning solutions in Hospitals and the Community and Residential Care Homes\n, • Providing clinical support following contract wins to NHS Trusts and Health Boards\n, • Attending Continence Exhibitions\n, • Working in close partnership with your Sales colleagues to ensure Account success\n\n \n This is a great opportunity for a Registered Nurse/RN/RM/RSCN/RNLD/Staff Nurse to specialise in continence care. Your experience may include being a Nurse Advisor within the healthcare industry, or working as a Community Nurse, Complex Care Nurse or District Nurse. Or you may be a Nurse with a background in Care of the Elderly, Urology, MS, Neurology or any field where continence care is part of the daily routine. \n \n To be considered for this important role you will be a Registered Nurse with the following; \n\n • NMC Registered Nurse (Adult)/RN/RGN or an RM, RSCN or RNLD with considerable adult continence experience\n, • Previous experience as a Nurse Advisor may be a benefit though not essential\n, • Commercially aware\n, • Experience training, coaching, or mentoring others & Excellent communication skills\n, • Full UK driving licence\n\n For more information contact Karen Hall at Xcellin

Cash Assistant \n Do you strive for accuracy in everything you do?You could be our next Cash Assistant. \n \n About the role \n We’re looking for a proactive and detail-driven Cash Assistant to join our Finance team within the Financial Control department. In this role, you’ll play a key part in ensuring timely and accurate allocation of customer payments, as well as the effective management of allocation queries. \n You’ll be responsible for allocating customer payments, resolving anomalies, managing cases and emails within our CRM system, and working closely with both internal and external customers to deliver prompt, high-quality resolutions. \n Accuracy and excellent customer service are at the heart of this role, with a proactive focus on contacting customers to achieve resolution. You’ll track your performance daily against key KPIs, work efficiently to meet SLAs, and support continuous improvement initiatives that enhance our processes and customer experience. \n This is a role where your attention to detail, communication skills, and ability to work in a fast-paced environment will make a real difference. You’ll also play an important part in upholding Business Stream’s values and complying with key policies such as Data Protection, Information Security and Records Management. \n \n What makes you just right for us? \n You’ll thrive in this role if you bring: \n \n Essential skills & experience \n\n • A proven track record of handling customer enquiries by phone, email or online chat with confidence and professionalism.\n, • High levels of accuracy, especially when working with high volumes and tight deadlines.\n, • Excellent planning and prioritisation skills, with the ability to manage multiple tasks at once.\n, • Strong problem-solving abilities and a customer-focused mindset.\n, • Clear and effective communication skills, both written and verbal—able to simplify complex information for others.\n, • Experience working to deadlines while maintaining high-quality output.\n, • A history of identifying opportunities for process improvement.\n, • Confidence in sharing knowledge to support others.\n, • Previous experience in a cash team (desirable).\n\n \n Skills and behaviours \n\n • Proficiency in MS Office and Excel.\n, • Strong numerical skills.\n, • Confident and professional telephone manner.\n, • A clear communicator.\n, • Ability to build strong working relationships across teams.\n, • A quick learner, adaptable, resilient and self-motivated.\n, • A team player who takes ownership and delivers results.\n\n \n What’s in it for you? \n You’ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. \n \n\n • Salary up to £26,500 plus bonus up to 10%\n, • Attractive pension plan\n, • 31 days annual leave and six bank holidays\n, • Subsidised staff restaurant and free gym membership\n, • Employee discounts\n, • Salary sacrifice schemes including cycle to work\n\n \n Why we’re the right fit \n We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. \n \n Who we are \n Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 16 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. \n \n How to make this job all yours \n We’re looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we’d love to hear from you. To apply, please click the ‘Apply’ button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Friday 07 August at 5pm. \n \n A Disability Confident Committed Employer \n If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.

Graduate Production Planner Edinburgh £24,000 - £26,000 + Full Training + Great Career Progression + Technically Interesting Projects + Successful International Business + 32 Days Holiday + Great Company Benefits Excellent opportunity for an Engineering graduate to work for a global infrastructure business, who will support your career with full training in their industry and in Production Planning. On offer is the chance to join a successful international engineering business, who will fully invest in you with training in their sector as well as external training incentives, and are offering a great package including; bonuses, share schemes, as well as long-term career development. This International Infrastructure business are currently in a phase of rapid expansion due to high profitability as well as strategic growth both organic and through acquisition. They are a market leader in their field, setting the standard by employee satisfaction, excellent customer service and providing a product that is unrivalled by their competition. They are currently seeking additional Graduate Production Planners to join their fast growing team. In this role, you'll be responsible for short-term production planning and scheduling to ensure assemblies are manufactured efficiently, on time and in line with customer requirements. This is a fantastic opportunity to kickstart you career on a great trajectory, and join an international business, who are offering full training in their industry and contracts as well as long-term career development. THE ROLE: Manage short-term production planning and detailed scheduling Carry out material and capacity availability checks before releasing orders to production. Progression and Training THE PERSON: Graduate Engineer (Bachelors or HND/HNC) Strong IT literacy skills Looking for long-term career development Reference Number - BBBH(phone number removed) Edinburgh, Falkirk, Dunferline, Rosyth, Penicuik, Bonnyrigg, Haddington, Livingston, Glasgow, Dunbar. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

\n Sales Support Contract: 12 month fixed term contract Working week: Monday to Thursday, 8.30am - 5.30pm however flexibility to be 5 days a week Location: South Edinburgh (candidate must have a car to access the location) Salary: 33,000 - 36,000 (dependent on experience & working week) Start date: August \n Are you highly organised, customer focused, and creative? Do you enjoy variety in your role, balancing administration, customer service, events, and social media? If so, we have an exciting opportunity to join a successful and growing business on a 12 month fixed term contract. \n Our client is looking for a proactive and enthusiastic Sales Support to provide vital support to the sales team while helping deliver engaging events and social media content. \n The Role This is a varied position where no two days are the same. You'll be at the heart of the commercial team, ensuring customers receive exceptional service, supporting sales activity, coordinating events and helping maintain an active online presence. \n Key Responsibilities \n \n • Providing administrative and sales support including processing customer orders\n, • Responding to customer enquiries via phone and email\n, • Managing inboxes and diaries on behalf of the sales team\n, • Processing account applications and maintaining customer records\n, • Generating reports and supporting business administration\n, • Coordinating sample requests and resolving customer queries\n, • Assisting with stock reporting and documentation\n, • Supporting the planning and delivery of events\n, • Preparing event materials, displays and promotional content\n, • Updating and maintaining product information and marketing resources\n, • Creating and editing promotional materials using design software\n, • Managing social media channels including content creation and scheduling\n, • Capturing photos and videos at events for social media and marketing campaigns\n, • Collaborating with customers and partners to increase online engagement\n \n About You \n We're looking for someone who is: \n \n • Exceptionally organised with strong attention to detail\n, • Confident communicating with customers and colleagues at all levels\n, • Able to manage multiple priorities in a fast paced environment\n, • Proactive, positive and willing to get involved across different areas of the business\n, • Comfortable using Microsoft Office applications, particularly Outlook, Word, and Excel\n \n Desirable Skills \n \n • Experience using Canva, Adobe Creative Suite, or similar design platforms\n, • Social media content creation and campaign management experience\n, • Previous experience supporting a sales or commercial team\n, • Event coordination experience\n \n What's on Offer? \n \n • A varied and engaging role with significant responsibility\n, • Exposure to sales support, marketing, events and customer service\n, • The opportunity to work within a collaborative and supportive team\n, • Hands on experience across multiple business functions\n, • Competitive salary and benefits package\n \n If you're a motivated administrator with strong customer service skills and a creative flair, we'd love to hear from you! \n \n Apply today to find out more about this exciting opportunity. \n \n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. \n

Optical Practice Manager | Edinburgh (Old Town) | £34,922.08 Full-time, 40 hours per week £34,922.08 salary Edinburgh Old Town Independent eyewear brand A leading independent eyewear brand is looking for an Optical Practice Manager to lead their Edinburgh Old Town store. This is a hands-on leadership role within a small team of 4, where you'll take ownership of day-to-day operations, team development, and the customer experience. The focus is on delivering a modern, service-led approach to eyewear while maintaining strong commercial performance. Optical Practice Manager - Role You'll be responsible for the smooth running of the store and leading the team day to day. This is a varied role combining leadership, dispensing, and operational responsibility. Key responsibilities Lead the day-to-day running of the store and take ownership of performance Manage and support a small team, driving accountability and development Oversee dispensing activity and support complex customer needs Drive commercial performance using sales insight and KPIs Maintain high standards across service, presentation, and operations Support recruitment, onboarding, and training where required Manage stock control, compliance, and store processes Act as a key ambassador for the brand in-storeOptical Practice Manager - Requirements Experience managing an optical retail store Strong people leadership skills with a hands-on approach Commercial awareness and confidence using sales data Strong customer service standards with attention to detail Clear communication and an organised, calm approach Comfortable working in a small team environment Proactive and able to take full ownership of the roleSalary and Benefits £34,922.08 salary Full-time, 40 hours per week including weekends on rota Complimentary spectacles and staff discounts Holiday flexibility including buy and sell scheme Cycle to work scheme Life assurance Paid time off for important life momentsThis is a chance to take real ownership of a store within an independent business that is actively shaping a more modern approach to eyewear. You'll have autonomy, responsibility, and the opportunity to directly influence both team culture and commercial performance. If you enjoy building structure, developing people, and being close to the detail while still driving results, this is a role where you can make a clear impact. To apply, send your CV or call (phone number removed) for more information

Dutch- Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in Dutch, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh £26800 & Monthly bonus up to £70 per month Why You'll Love it here as a Dutch- Speaking Customer Service Advisor 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do as a Dutch-Speaking Customer Service Advisor Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a Dutch-Speaking Customer Service Advisor Fluent in English and Dutch (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a Dutch-Speaking Customer Service Advisor : German line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Job Title: Customer Service Advisor \n Location: Edinburgh City Centre \n Pay Rate: £14.40p/hr \n Hours: Monday - Friday, 7 hour shifts between 8am-6pm. \n Hybrid Working: 3 days per week home working after training \n Contract Type: Temporary - 12 months \n Start Date: September & October 2026 \n \n Lloyds are recruiting now for Customer Service roles supporting the UK's largest Banking Group. As a Customer Service Representative, you'll be handling complex enquiries mainly by phone. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. \n \n An 8 week training programme will teach you all you need to know about the wide range of products and services you will support customers. From there you will have the freedom to work 3 days a week from home, with ongoing support and development to allow you develop in your role. \n \n As part of the IP&I team, you will be providing customers with support across various products and services. This includes workplace pensions, life insurance and critical illness cover, right through to supporting customers through their policies after a bereavement. Empathy and compassion are vital to ensure customers have all of the information they need about the policy during these big life changes. \n \n Your responsibilities will include: \n\n • Provide first class service to customers by acting as a first point of contact for any queries or requests by phone\n, • Striving to resolve queries at the first point of contact, from password resets to more in depth statement queries\n, • Handing requests for information or changes to details quickly and securely\n, • Ensuring all information is recorded efficiently and accurately\n, • Deal with situations with care and empathy\n, • Putting the customer first at every opportunity\n\n Benefits: \n\n • Work from home 3 days per week\n, • Prime location in Edinburgh\n, • Close to public transport links\n, • First class support and training for all colleagues\n, • Opportunity for growth within the company\n, • Weekly Pay\n, • Online payslips\n, • Dedicated aftercare team\n, • Annual leave allowance of 31 days per year\n, • Employee Assistance Programme\n, • Access to Able Futures\n, • Eyecare vouchers\n, • Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more\n, • Smart Spending App\n, • Workplace Pension scheme\n\n \n About our client: \n At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. \n \n Requirements: \n\n • Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence\n, • Good attention to detail, with the ability to identify areas for improvement in the customer journey\n, • Strong communication skills, both verbal and written\n, • Understanding of Microsoft suite (Word, Excel, Outlook etc)\n, • Stable Wi-fi connection if home working\n\n \n \n At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. \n We are disability confident and can make reasonable adjustments to our recruitment processes upon request. \n \n Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Commercial Catering Engineer / Laundry Engineer -Basic salary up to £45,000 -42.5hr working week -Door to door pay -Overtime rates -Weekend only on-call £100 standby -Van & Fuel Card We are a large national commercial catering and laundry service and maintenance provider working predominantly in the care sector. As a Commercial Catering and Laundry Engineer, your key responsibilities will include service, maintenance, repair and fault finding of gas and electric kitchen and laundry equipment. This role is field based and will require you to be customer facing as well as meeting clients. Key Responsibilities: Service, reactive maintenance and breakdown of commercial catering & commercial laundry equipment Field based meeting clients - Customer facing position Essential Qualifications / Experience: Comcat (phone number removed) Commercial ACS Gas Laundry Qualifications: CLE1 / CCLNG1 / CONGLP1PD / COCCLNG1 LPG / F-gas Qualifications (would be an advantage) Relevant electrical experience (18th edition, HNC, NVQ, City and Guilds in electrics would be an advantage) Full Driver’s Licence Benefits Package: Competitive basic salary from £40,000 - £45,000 depending on experience / location 42.5 hour working week Door to door pay Overtime paid at x1.5 On call rota 1 in 6 weekends only £100 standby allowance (£50 if not called out) 22 days holiday + Birthday + 8 Bank Holidays (Increasing with length of service) Transit custom van + fuel Card (Personal use of van) Private Pension £250 Tool allowance per annum * Smart phone, Laptop & PDA

Are you an experienced Plant Engineer, HGV Technician or Agricultural Engineer looking for your next challenge? We're recruiting for a Field Service Engineer to join a busy and growing service team covering Edinburgh and the surrounding areas. This is a field-based role where you'll travel directly to customer sites, carrying out servicing, diagnostics, maintenance and repairs on a wide range of construction plant machinery. Every day brings something different, making this an excellent opportunity for an engineer who enjoys problem-solving and working independently. The Role As a Field Service Engineer, you will: Service, maintain and repair construction plant machinery at customer sites. Attend machine breakdowns, diagnose faults and carry out effective repairs. Perform planned preventative maintenance and inspections. Use electronic diagnostic equipment to identify electrical and mechanical faults. Complete digital job sheets, service reports and timesheets accurately. Order parts efficiently and liaise with the parts department to minimise equipment downtime. Work closely with the Service Supervisor to deliver exceptional customer support. Assist with the training and mentoring of apprentice engineers. Carry out workshop-based repairs when required. Ensure all repairs are completed safely and in line with manufacturer specifications and health & safety standards.About You To be successful in this role, you'll have: A recognised engineering qualification such as NVQ, City & Guilds or equivalent in: Construction Plant Maintenance Heavy Vehicle (HGV) Light Vehicle Agricultural Engineering Or a similar mechanical engineering discipline Experience working on construction plant, heavy equipment or similar machinery. Strong knowledge of: Diesel engines Hydraulics Electrical systems Transmissions Electronic diagnostics and fault finding Excellent fault-finding and problem-solving abilities. Strong communication and customer service skills. Good IT skills for completing digital service documentation. A positive attitude with the ability to work independently and manage your own workload. A full UK driving licence.What's on Offer? Competitive basic salary Bonus scheme Excellent overtime opportunities Annual salary reviews 39-hour working week Company van available for business and personal use Laptop, mobile phone and specialist tools provided Uniform and PPE supplied Structured manufacturer and technical training Career progression opportunities Generous annual leave allowance, increasing with length of service Option to buy or sell additional annual leave Pension scheme Life assurance Health and wellbeing cashback scheme Employee Assistance Programme Retail and lifestyle discounts Employee referral bonus scheme Apply Today If you're an experienced Plant Engineer, Mobile Plant Fitter, Field Service Engineer, HGV Technician, Agricultural Engineer, Heavy Plant Engineer or Construction Equipment Engineer, we'd love to hear from you. Apply today to join a professional engineering team offering excellent earning potential, ongoing technical training and genuine long-term career progression. (url removed)

\n Renewable Energy Sales Consultant | £50,000–£100,000 OTE | Pre-Qualified Leads. \n \n If you’re looking for a rewarding direct sales career in renewable energy, with job stability, great income potential, and the chance to help customers reduce their carbon footprint - this is the perfect opportunity for you. \n \n As Scotland’s largest independent provider in the Able-to-Pay market, we’re proud to be the first Octopus-accredited Cosy Heat Pump installer in Scotland and a Hive-accredited Solar installer. Following our latest accreditation and being named Octopus Cosy Installer of the Year, we are continuing our rapid growth and are now looking for experienced sales professionals to join our expanding team. \n Our product range includes: \n \n • Air Source Heat Pumps\n, • Solar PV Systems\n, • Battery Storage\n \n \n We have a passionate, experienced team based in Paisley, and our coverage extends throughout Scotland and the North East of England. \n Our outstanding reputation is backed by hundreds of 5-star Trustpilot reviews. \n \n Our Renewable Energy Sales Consultants receive: \n \n • £27,000 basic salary + uncapped commission (OTE of £50,000 - £100,000)\n, • Company vehicle, laptop, and mobile phone provided\n, • 28 days holiday plus an extra day for your birthday\n, • Clear career progression in the renewable energy industry\n, • Stability and satisfaction with an ethical, fast-growing company\n, • Supportive and positive team environment\n, • Outstanding earning potential — top performers achieve exceptional income\n \n \n Key Responsibilities of our Field Sales Consultants \n \n • Conduct 2–4 home energy surveys daily from pre-qualified, appointed leads (no cold calling).\n, • Recommend the most suitable renewable energy solutions — including heat pumps, solar panels, and battery storage — tailored to each customer’s needs.\n, • Deliver professional, ethical, and customer-focused sales presentations.\n, • Maintain our excellent customer service reputation.\n, • Work independently and as part of a dynamic sales team.\n \n \n Requirements of our Sales Executive \n \n • Proven Direct Sales experience is a must in one or more of the following:\n, • Home Improvements\n, • Heat Pumps\n, • Solar PV (Solar Panels)\n, • Gas Boilers\n, • Electric Heating\n, • Confident closer with strong communication and negotiation skills.\n, • Competent computer and CRM skills.\n, • Positive attitude, self-motivation, and strong work ethic.\n, • Desire to build a high-earning career in the renewable energy sales sector.\n \n \n Location & Working Pattern of our Renewable Energy Sales Consultants \n \n • Head Office: Paisley, Scotland\n, • After full training, you’ll work from home, visiting the office only for meetings and ongoing development.\n, • You’ll cover customer appointments throughout Scotland nearest to the location of your home.\n \n \n Why Top Sales Professionals Join Greener Energy Group \n · We're not just another renewable energy company—we're one of Scotland's most respected and fastest-growing installers. \n · When you join Greener Energy Group, you're joining a business that invests in its people and provides the tools, support, and high-quality leads needed to succeed. \n \n Why choose us? \n Award-Winning Business \n Proud winners of the Octopus Cosy Accredited Installer of the Year Award. \n \n Trusted by Thousands \n We've successfully completed over 6,000 renewable energy installations across Scotland and the North East of England. \n \n Excellent Customer Reputation \n Our commitment to exceptional customer service is reflected in our excellent independent customer reviews. \n \n Pre-Qualified Appointments \n You'll attend appointments with customers who have already expressed an interest in renewable energy—allowing you to focus on what you do best. \n \n A Rapidly Growing Industry \n Demand for renewable energy continues to grow, giving you the opportunity to build a long-term career with genuine earning potential. \n \n Support Every Step of the Way \n From training and coaching to technical support and administration, you'll be backed by an experienced team committed to helping you succeed. \n \n Uncapped Earnings \n Our commission structure rewards hard work, with many consultants earning well above their basic salary. \n \n If you're an experienced direct sales professional looking to join an award-winning company with an outstanding reputation, we'd love to hear from you. \n Apply today and help shape the future of renewable energy while building a rewarding, high-earning career with Greener Energy Group. \n

The Role As a Customer Service Advisor, you'll be the voice of Trip.com - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Italian RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Italian and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the Trip.com culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Italian (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Trip.Com Careers! Have a good trip, and see you soon

Are you looking for a fresh start? Have you got financial services experience and looking for a new challenge? We may have the role for you! Evlo are currently recruiting for a Customer Account Manager. Evlo is an established market leader in consumer finance with over 15 years of successful history. Winners of MoneyFacts Best non-mainstream lender for the last 5 years, we offer dynamic and exciting growth opportunities for candidates - supported by a superb range of benefits! With customers at the heart of everything we do, we are proud that they rate us 4.7 stars out of 5 on TrustPilot and 4.9 out of 5 stars on Feefo. If you have great people skills, we would love to hear from you! You will be provided with full training and development to give you every opportunity for success. The Role As a Customer Account Manager you will be involved in the whole process of providing loans to our customers focusing on collections. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring that the customer is supported through the full lifecycle of their loan. This role requires strong communication skills and excellent rapport building on both the phone and face to face, alongside having an excellent eye for detail. We are passionate about our customers and our employees demonstrate this daily in delivering excellent customer service and positive outcomes in the interactions we have with them. If you have the following skills, then a Customer Account Manager role could be right for you: • Customer Focused • Strong Communication skills and Confidence • Self-Development • Team Work • Enjoy working with targets The Salary Competitive salary plus monthly bonus Rewards Successful applicants will be provided with comprehensive training in the form of our company induction, alongside support from the senior management team. Salary is competitive alongside a bonus scheme. This is supported by an extensive range of benefits: • Bonus scheme • Private healthcare • Life assurance • Excellent company pension 3% employee to 8% employer contribution • 25 days holiday plus Bank Holidays (you can even buy and sell holiday days if needed!) • Cycle to Work vouchers • Retail Discounts • Tech scheme • 3 Charity Volunteering Days At Evlo employee satisfaction is key and we are committed to being a great place to work. We offer three charity volunteering days and we partner with OnHand which promotes volunteering. Evlo has an active Employee Forum and dedicated Mental Health First Aiders

This role will be instrumental in guiding our clients towards achieving their business objectives by leveraging effective HR practices and providing responsive accurate HR advice and support to Clover HR clients on allHR related issues. The HR Business Partner will manage a designated portfolio of client accounts, ensuring the effective and timely delivery of client requirements. Role and Responsibilities Service Delivery: · Provide expert HR advice and support to clients on a wide range of HR issues, including employee relations, performance management, and policy implementation. · Respond to client’s HR advice requirements in a timely manner, both over the phone and by email. · Assist in the development and execution of HR strategies, alongside Lead HRBPs, that align with client business objectives. · Provide HR support at client’s premises from time to time, sometimes at short notice. · Provide expert HR advice and consultation to clients, helping them navigate complex HR challenges and optimise their workforce. · Carry out new client health check meetings, and support with client service queries. · Provide relevant monthly updates for client activity and ensure the client relationship management system (HubSpot) is updated. · Contribute towards the HR strategic agenda within the client base, building relationships with stakeholders. · Contribute suitable material for client and prospect employment law updates/ delivering training in accordance with the marketing and client relationship strategies of the business. · Proactively manage the client contract identifying trends and patterns and making recommendations to Senior Management Team. · Support on other client accounts, if required, providing coverage for annual leave as required. · Lead on consultancy (one off) projects · Attend client site and remote meeting as required by the Lead HRBP and clients. · Deputise for Lead HRBP as appropriate. Commercial: · Support and assist with prospective client tenders as required by the commercial team. · Identify the need for and upsell additional services within the client base. · Represent the Company at networking and promotional events. General: · To maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities. · Keep up to date with the employment legislation. · To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job, whether that be on-the-job training, in-house training or external training courses. · To undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy. · To act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public. Attend and lead in external exhibitions and networking events. Success Metrics in Role · Retention and client renewal. · Customer Satisfaction. Attributes, Experience and Qualifications · Demonstrable experience within HR, preferably within an HR services or consultancy firm. · Bachelor’s degree. · CIPD Level 7 qualification. · Membership of the CIPD – ideally MCIPD or above. · Excellent communication, interpersonal, and problem-solving skills. · Strong business acumen, strategic thinking, and the ability to influence and build relationships at all levels of an organisation. · Strong knowledge of UK employment laws and regulations. · Experience in providing HR support to a diverse client base. · Excellent communication and interpersonal skills. · Proven ability to mentor and develop junior HR professionals. · Strong analytical and problem-solving skills. · Proficiency in HR software and Microsoft Office Suite. · High level of professionalism and integrity. · Ability to work independently and as part of a team. · Strong organisational skills with attention to detail. · Proactive and results-oriented approach. · Adaptability and openness to change

The Role As a Customer Service Advisor, you'll be the voice of Trip.com - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and Turkish RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across Turkish and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the Trip.com culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and Turkish (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Have a good trip, and see you soon

JOB TITLE: Technology Service Operations B (Colleague IT Service Desk Support Analyst) PAY: £15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues across Lloyds Banking Group, providing support and guidance on a wide range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure to the IT infrastructure, support processes, and continuous improvement initiatives that support one of the UK's largest banking groups. You'll build strong relationships with colleagues across the organisation while working closely with a broad range of internal IT teams. Day to day, you'll be: Providing outstanding customer service and support to colleagues across the business. Acting as the first point of contact for IT-related queries via phone and online channels. Taking ownership of incidents and service requests through to resolution. Diagnosing and troubleshooting technical issues in a professional and efficient manner. Supporting colleagues working both remotely and in office environments. Building rapport quickly to gather relevant information and identify solutions. Maintaining accurate records and ensuring a high standard of service delivery. Identifying opportunities to improve customer journeys and service processes. Delivering support with empathy, professionalism, and attention to detail. Why Lloyds Banking Group? Join us and become part of a team that helps keep colleagues connected and productive every day. As well as gaining valuable exposure to a wide range of technologies and support functions, you'll work alongside experienced professionals in a collaborative environment that supports development and career progression. Benefits Hybrid working model with approximately 60% home working and 40% office-based working. Comprehensive training and ongoing support. Exposure to a broad range of IT systems and technologies. Opportunity to develop technical and customer service skills. Career progression opportunities within Lloyds Banking Group. Weekly pay. Online payslips. Dedicated aftercare team. Annual leave allowance. Employee Assistance Programme. Access to Able Futures. Eyecare vouchers. Access to Boost benefits including shopping discounts, attraction tickets, and services. Smart Spending App. Workplace Pension Scheme. What you'll need Previous IT support experience is essential. Experience supporting users on Windows Operating Systems. Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. Experience using Microsoft Azure and Active Directory. Knowledge of the Microsoft Managed Device (MMD) environment/platform. Experience supporting both office-based and remote colleagues, including home network and peripheral connectivity issues. Strong communication and customer service skills. Excellent attention to detail. The ability to build rapport quickly and gather information effectively. A proactive mindset with a focus on continuous improvement. * Strong problem-solving and analytical skills. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative. That's why we especially welcome applications from under-represented groups. We're disability confident. If you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, apply today. We'd love to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed) Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

\n Customer Care Specialist \n Edinburgh | Hybrid Working | Full Time | August Start | 27,042 + Bonus + Excellent Benefits \n Do you take pride in delivering outstanding customer service and seeing things through to the very end? \n \n We're looking for a confident communicator who enjoys building relationships, taking ownership and delivering exceptional customer experiences across phone, email, live chat and social media. \n \n What you'll do: \n ✅ Support customers across multiple communication channels. \n ✅ Take ownership of enquiries from first contact to resolution \n ✅ Build trust through clear, professional communication \n ✅ Investigate customer queries and deliver the right outcome \n ✅ Work collaboratively in a fast-paced environment where every interaction matters \n \n We're looking for someone who: \n ✔ Has excellent written and verbal communication skills \n ✔ Has a genuine passion for helping people \n ✔ Takes ownership and accountability \n ✔ Can think on their feet and make informed decisions \n ✔ Thrives in a busy, customer-focused environment \n \n Why you'll love this role: \n ✨ Hybrid working after your training period (3 days office/ 2 days home) \n ✨ Bonus Opportunities \n ✨31 days holiday including your birthday \n ✨ Supportive and collaborative team environment \n ✨ A role where your contribution genuinely impacts customer satisfaction \n \n Experience Required: \n We're looking for someone with a strong customer service background. Experience in a contact centre or omni-channel setting is a bonus, but not essential. \n \n If you're passionate about delivering exceptional customer experiences and want to join a business where every interaction makes a difference, we'd love to hear from you. \n Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. \n

\n About Advice Direct Scotland \n \n Advice Direct Scotland is a leading Scottish charity delivering free, practical, and impartial advice to the people of Scotland on issues including consumer rights, debt, and energy. We are a forward-thinking organisation with a strong digital infrastructure and a commitment to supporting both our staff and the communities we serve. \n \n About the Role \n We’re looking for Advisors to join our Consumer advice team at Advice Direct Scotland. In this role, you’ll provide accurate, impartial, and practical advice to consumers across Scotland, helping people resolve a wide range of issues and make informed decisions. \n You’ll handle enquiries through phone, email and live chats ensuring every customer receives clear, respectful, and supportive service. Using our CRM system (Salesforce), you’ll record details, actions, and outcomes accurately to maintain high service standards. \n \n What You’ll Do \n \n • Respond to customer enquiries via phone, email and live chats in a professional, supportive way.\n, • Provide accurate and comprehensive advice within agreed guidance and knowledge resources.\n, • Identify and respond sensitively to customer vulnerabilities and needs.\n, • Maintain accurate records in Salesforce, ensuring all notes and actions are clear and professional.\n, • Work towards agreed quality and productivity targets.\n, • Take part in coaching, one-to-ones, refresher training, and team briefings.\n, • Contribute to a positive, collaborative team environment.\n \n \n About You \n You’ll bring empathy, professionalism, and a passion for helping others. You’ll also have: \n \n • Excellent communication and listening skills.\n, • The ability to understand complex information and explain it clearly.\n, • Strong attention to detail and organisational skills.\n, • Confidence using IT systems (experience with Salesforce is an advantage).\n, • A flexible and positive attitude towards change and learning.\n \n \n Experience in advice, customer service, or contact centre environments is beneficial, but full training will be provided. \n \n What We Offer \n \n \n • 4 Day working week\n, • A supportive, forward-thinking working environment.\n, • 30.5 days annual leave\n, • Employer pension contributions.\n, • EAP and Employee benefits\n, • Comprehensive training and ongoing professional development\n, • Supportive, inclusive, and values-driven work environment\n, • Opportunities for progression within Advice Direct Scotland\n, • The chance to make a real difference to people across Scotland\n \n \n Equality and Inclusion \n We’re proud to be a Disability Confident Employer and welcome applications from all backgrounds and communities. \n If you need adjustments or alternative ways to apply, please let us know – we’re happy to help. \n \n Job Type: Full-time \n

About Cencora Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the centre of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details World Courier, a Cencora company, is a global leader in specialty logistics — trusted by the world's leading pharmaceutical and biotechnology companies to transport life-changing therapies around the world. From cell and gene therapies to direct-to-patient & clinical trial supplies, we move what matters most, with precision, care, and purpose. Location & Working Pattern Location: Edinburgh — fully office-based for the first 6 months, then transitioning to a flexible hybrid working pattern. Hours: Monday to Friday, 8-hour shifts on a rotational basis between 07:00 and 21:30. Most shifts fall between 08:00 and 18:00, though flexibility across the full window is required. About the Role As a Customer Service Consultant, you'll be the primary point of contact for our clients — guiding them through every stage of their shipment journey, from initial enquiry and quoting through to booking, real-time tracking, and delivery. You'll work with some of the most complex and time-sensitive logistics in the world, including temperature-controlled cold chain shipments and specialist services such as Direct to Patient and Cell & Gene Therapy. This isn't a typical customer service role. You'll be making real operational decisions, determining routing, selecting transport modes, monitoring shipment conditions, and coordinating across a global network — all while keeping clients fully informed and confident. Within your first year, you'll complete a IATA Dangerous Goods by Air qualification. No prior industry knowledge is required. We will provide full training and support your development from day one. Key Responsibilities Act as the primary client contact for all shipment enquiries via phone, email, and customer portal Receive, process, and update bookings across our Transport Management System and integrated platforms Make routing and transport decisions to maintain temperature control, security, and regulatory compliance Monitor and proactively communicate shipment status to clients, particularly regarding delays or temperature excursions Coordinate with internal departments and global offices to ensure smooth end-to-end execution Produce and issue quotations for individual and study-based shipments, in line with internal approval processes Escalate outstanding activities appropriately and follow internal escalation pathways Handle customer invoicing queries and coordinate with regional financial teams to resolution Skills & Experience Essential: Customer service or client-facing experience — any sector considered Excellent written and verbal communication skills High attention to detail and ability to remain calm under pressure Comfortable managing a varied workload across multiple systems simultaneously Proactive problem-solver who is reliable, dependable, and uses initiative Flexible approach to rotational shift working Beneficial: Background in logistics, supply chain, biopharma, or client relationship management Knowledge of cold chain or temperature-controlled logistics Pre-Employment Checks All successful candidates will be required to complete a Disclosure and Barring Service (DBS) Check and an Aviation Security Check prior to commencing employment. We will guide you through both as part of your onboarding. Why World Courier? Work with purpose — support the delivery of life-saving therapies to patients worldwide Salary uplift following successful completion of probation Multi-system exposure — build expertise across a range of industry-leading platforms Healthcare cover and competitive pension scheme Annual performance related bonus Employee Assistance Programme

A leading luxury travel company is seeking a Bespoke Product Designer & Sales Manager to join its growing team, creating exceptional tailor-made travel experiences across the UK and Ireland. This is a hybrid role in Oxfordshire, or fully remote for highly experienced candidates that may live elsewhere in the UK. Combining high-end product design with consultative sales, this is a unique opportunity for a commercially minded travel professional with a passion for crafting unforgettable journeys and building lasting client relationships. Working within a dynamic and entrepreneurial environment, you will design inspiring bespoke itineraries, develop luxury travel products, and convert enquiries into exceptional travel experiences through expert destination knowledge and outstanding customer service. Offering a competitive salary of £45,000 - £48,000 per annum, flexible hybrid working, regular travel across the UK and Ireland, and the opportunity to play a key role in the growth of the business, this is an exciting opportunity for an experienced luxury travel professional. JOB DESCRIPTION Design and create exceptional bespoke travel itineraries across the UK and Ireland for discerning clients. Build and nurture long-term relationships with high-value customers, delivering a highly personalised service. Convert enquiries into confirmed bookings through consultative sales, compelling storytelling and tailored proposals. Develop unique, experience-led travel products that reflect the company's luxury brand. Utilise and expand an established network of trusted hotels, guides, attractions and destination partners. Manage pricing, budgets and profit margins to ensure commercial success across every itinerary. Research emerging travel trends, new destinations and exclusive experiences to continually enhance the product portfolio. Work collaboratively with internal teams to refine products and deliver exceptional customer experiences. Take ownership of multiple client projects simultaneously, ensuring every journey is delivered to the highest standard. THE PACKAGE Starting salary of £45,000 - £48,000 per annum, dependent on experience. This is a full-time, hybrid position (Oxfordshire) with flexibility to work from home, alongside travel throughout the UK and Ireland as required. Benefits include: Flexible hybrid working. 25 days' annual leave, plus bank holidays. Access to the Heka employee benefits platform. Travel opportunities across the UK and Ireland. The opportunity to shape and develop a growing bespoke travel division. A dynamic, entrepreneurial working environment. EXPERIENCE REQUIRED We are looking for an experienced luxury travel professional with a strong commercial mindset, exceptional destination knowledge and a passion for designing extraordinary travel experiences. You should be able to demonstrate: Proven experience in bespoke travel design, luxury travel sales or a similar high-end travel role. Extensive knowledge of destinations throughout the UK and Ireland, including luxury properties and unique experiences. Outstanding consultative sales skills with the ability to convert enquiries into high-value bookings. Excellent storytelling skills, bringing bespoke itineraries to life for clients. Strong relationship-building and communication skills. Commercial awareness with experience managing pricing, budgets and profit margins. An established network of suppliers, hotels, guides and destination partners would be highly advantageous. Excellent organisational skills with the ability to manage multiple bespoke projects simultaneously. A proactive, self-motivated approach and the ability to thrive within a flexible hybrid working environment. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants

Are you currently working in the door industry and looking to progress your career in field service engineering? A leading manufacturer of automatic entrance systems is offering a newly created Door Engineer position for someone with solid industry experience. The role covers Central Belt of Scoland, providing a varied and active field-based workload. You'll receive full training through a structured development programme, including working alongside an experienced engineer to help you get familiar with the company's products and procedures. The package includes a starting salary of £42,000, with realistic first-year earnings of around £55,000 OTE. A fully equipped, modern company van, PDA, and mobile phone are also provided, along with premium overtime opportunities. Benefits include door-to-door travel pay, a company pension scheme, 25 days of annual leave plus bank holidays, and employer pension contributions of up to 6%. The company also offers several additional perks, making this a strong opportunity for a motivated engineer looking for stability, support, and long-term career growth. Responsibilities of an Automatic Door Engineer You'll be reporting to the Service Manager and be expected to be in control of the maintenance, service, and repairs of swing and sliding automated entrance systems within a local postcode area. Each day you'll be working with an assortment of equipment produced by the company in their factory. You will be expected to manage your own work in progress, ensure all relevant paperwork is completed accurately, attend regular training courses to maintain up-to-date knowledge of equipment, and be an active team player sustaining the company's fantastic reputation and future growth. Requirements of a successful Automatic Door Engineer EN16005 Previous practical experience working on swing and sliding entrance systems Excellent customer service skills Electrical, welding or hydraulics experience Salary and Benefits for an Automatic Door Engineer: £42,000 basic salary OTE circa £50k+ in your first year Overtime rates paid at 1.5 minimum Paid from when you leave home to when you return home On-call support every 5th week paid at x1.5 rate Company van and fuel card 25 days annual leave and 8 bank holidays (33 total) Company pension scheme Buddy support system in place during training period Company laptop and phone PPE and Uniform supplied Ongoing manufacturer training Technical support available * Local support network of colleagues If you're interested in this Door Engineer opportunity and looking to join a leader in their field, This could be the perfect opportunity for you. Apply now

The Role As a Customer Service Advisor, you'll be the voice of Trip.com - helping travelers with everything from hotel bookings to flight queries while delivering exceptional service across phone, chat, and email. Why You'll Love Working Here 33 days annual leave (including bank holidays) 3 extra days for parents/guardians, plus long service leave after 10+ years $600 USD in Trip Coins annually to spend on your next adventure Monthly bonuses & $450 USD refer-a-friend scheme Health cash back plan for dental, optical, physiotherapy, massages & more Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities Birthday & service anniversary celebrations with gift cards and cake Regular team events, social activities, and recognition programmes. Fun team days with seasonal and cultural celebrations, work anniversaries, games, prizes, awards, free lunches and sweet treats! Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh. This is NOT a remote role so you should be within commutable distance to the office. Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in English and another language. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. About Us Since 2014, Trip.com 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world. With over 30,000 employees in 30 countries, and Customer Service Centres in Japan, Korea, the UK, and the Philippines, we provide 24/7 support in 19 languages. Our mission is simple: to make every journey the best it can be, at the best possible price. What You'll Do: Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across European and English lines. Take ownership of customer concerns, resolving travel-related issues end-to-end. Communicate clearly and confidently across multiple channels. Collaborate within a supportive team to achieve KPIs and service targets. Share ideas to improve customer experience and internal processes. Represent and represent the Trip.com culture in every interaction. What You'll Bring: Previous customer service experience, ideally in a contact centre environment. Fluent in English and another language (written and verbal). Strong communication and problem-solving skills, with resilience under pressure. Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. Comfortable navigating systems and CRM tools to resolve queries efficiently in a fast-paced environment. Travel & Tourism industry experience - desirable but not essential Culture At Trip.com, our culture is all about people, we're a truly global and multicultural workforce with team members from over 30 countries. We strive to foster a workplace where everyone feels valued, supported, and inspired to grow. We enable you to unleash your full potential and make impact. With a real commitment to internal progression and promotion, your Trip.com journey could take you anywhere, many of our senior leaders started with us in this very role! Find out more job opportunities at Trip.Com Careers. Have a good trip, and see you soon

Russian-Speaking Customer Service Advisor Join a Global Travel Brand & Help Customers Explore the World! Edinburgh £26,800 per annum + Monthly Bonus Full-Time - 37.5 Hours Per Week, Monday to Friday 8am - 4:30pm. Please note there will be required flexibility to work weekends if the client requires. Are you fluent in Russian and English and passionate about delivering exceptional customer service? We're looking for enthusiastic, customer-focused individuals to join one of the world's leading online travel companies. Every day you'll help customers with their travel plans, from hotel bookings and flight enquiries to resolving issues and creating memorable experiences. If you enjoy helping people, thrive in a fast-paced environment and want genuine opportunities to develop your career, we'd love to hear from you. What You'll Be Doing Deliver outstanding customer service in both Russian and English via phone, live chat and email. Assist customers with hotel bookings, flight enquiries and a variety of travel-related questions. Take ownership of customer queries from start to finish, ensuring every issue is resolved efficiently. Build rapport with customers while providing a friendly, professional and empathetic service. Work towards individual and team performance targets while maintaining exceptional quality. Navigate multiple systems confidently to find solutions quickly. Work closely with colleagues to continuously improve the customer experience. What We're Looking For Fluent Russian and English (spoken and written). Previous customer service experience, ideally within a contact centre, hospitality, retail or travel environment. Excellent communication and problem-solving skills. Confident using multiple computer systems simultaneously. Fast and accurate typing skills, with the ability to manage several live chats. A positive attitude with the ability to remain calm under pressure. Motivated to learn, develop and build a long-term career. Experience within the travel industry is beneficial but not essential. What's In It For You? 33 days annual leave (including bank holidays). Monthly performance bonus. Annual Trip Coins to put towards your own holidays. Refer-a-friend bonus scheme. Health cashback plan covering dental, optical, physiotherapy, massages and more. Employee Assistance Programme and wellbeing support. Enhanced maternity, paternity and adoption leave. Enhanced sick pay. Life assurance worth 4x your annual salary. Hybrid working opportunities based on performance. Free on-site gym plus discounted memberships with Nuffield Health and PureGym. Excellent training and genuine career progression. Regular team events, celebrations, recognition awards, free lunches, games and seasonal social events. Why Join Us? This is more than just a customer service role. You'll become part of a friendly, supportive team within a global travel business that invests in its people. Whether you're looking to develop your customer service career or take your first step into the travel industry, you'll receive excellent training, ongoing support and opportunities to progress. If you're fluent in Russian, enjoy helping people and are looking for your next exciting opportunity in Edinburgh, we'd love to hear from you. Apply today! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

COMMERCIAL GAS ENGINEERCOMPANY OVERVIEWOur client is a well-established, nationwide leader within the Construction and Facilities Management sector. Through consistent growth and a strong reputation for quality, reliability, and service delivery, they have secured long-term blue-chip contracts across the UK. They are now seeking an experienced Commercial Gas Engineer to join their Edinburgh-based team, working across Public Sector and Commercial Office contracts. COMPANY USP Comprehensive M&E Maintenance CoverageOur client provides a full spectrum of building services maintenance, including critical, non-critical, and preventative solutions. Their services encompass mechanical, electrical, plumbing, HVAC, water hygiene, and fire safety systems, ensuring optimal building performance throughout their lifecycle 24/7 Nationwide AvailabilityWith strategic offices and service centres across the UK, our client offers round-the-clock support 365 days a year. This nationwide presence ensures rapid response times and consistent service delivery, regardless of location Tailored Solutions for Diverse SectorsOur client specializes in providing customized facilities management solutions across various sectors, including commercial, industrial, retail, and public services. Their expertise allows them to address the unique challenges and requirements of each sector effectively JOB RESPONSBILITIES Service and maintain commercial heating systems and boilers Install, diagnose, and repair heating systems and domestic hot and cold water systems Install heating plant, domestic water plant, and water heaters Carry out pipework installation for water, gas, air, and associated systems Operate press-fit tools Complete reactive repairs and planned preventative maintenance Work collaboratively with other trades on-site Ensure compliance with health and safety regulations and building standards Complete job reports and associated documentation accurately Prepare material lists and support apprentices when required Participate in the on-call rota to provide emergency support Undertake additional duties in line with business requirements SKILLS & QUALIFICATIONS NVQ Level 2 or Level 3 in Plumbing Valid Commercial Gas Qualifications: COCN1, CIGA1, CDGA1, CORT1, ICPN1A LPG qualification (desirable) OFTEC 101, 105E & 600A (desirable) Unvented Hot Water Storage certification Strong fault-finding and diagnostic skills Good understanding of health and safety procedures Professional and customer-focused approach Strong communication and reporting skills Full UK Driving Licence SALARY & BENEFITS £40,000 – £43,000 basic salary Company van and fuel card Pension scheme Core working hours: 8:00am – 4:30pm (30-minute lunch break) On-call rota: 1 in 16 (approximately 2–4 weeks per year) Overtime available Additional company benefits If you have any questions on this role, please contact Tom on (phone number removed) & (url removed)

Location: Central Belt Scotland (Glasgow, Edinburgh, Stirling & surrounding areas) Salary: £24,000–£30,000 DOE + Overtime + Training + Career Progression Full-Time | Permanent Looking for More Than Just a Job? Want a career where you're out and about, working with the latest technology, learning new skills, and making a real difference every day? We're looking for a Junior Fire & Security Service Engineer to join our growing team across Scotland's Central Belt. Whether you're recently qualified, have some hands-on experience, or simply have a strong interest in engineering and technology, we'll provide the training and support to help you build a successful career. This is a great opportunity for ambitious young people who enjoy problem-solving, practical work, and technology. What You'll Be Doing Assisting with the servicing and maintenance of fire alarms, CCTV, access control, and intruder alarm systems. Learning from experienced engineers while gaining industry-recognised qualifications. Diagnosing faults and helping carry out repairs. Visiting a variety of customer sites, from offices and schools to retail and industrial premises. Using tablets and mobile technology to complete job reports. Providing excellent customer service and representing the company professionally. Working safely and following industry standards at all times. What We're Looking For A positive attitude and willingness to learn. Interest in technology, electronics, engineering, or hands-on trades. Good communication and people skills. Reliable, motivated, and keen to develop professionally. Full UK driving licence (or close to obtaining one). * Previous experience in engineering, electrical work, telecoms, IT, maintenance, or a related field is beneficial but not essential. What You'll Get 🔥 Full training and ongoing support from experienced engineers 🚗 Company vehicle provided after successful training period 💰 Competitive salary with regular overtime opportunities 📈 Clear career progression into Service Engineer, Installation Engineer, or Senior Engineer roles 🎓 Industry-recognised training and certifications 📱 Company phone, tablet, tools, and uniform provided 🏆 Performance incentives and development opportunities 👥 Friendly, supportive team environment Why This Role? The fire and security industry is one of the UK's fastest-growing technical sectors. Skilled engineers are in high demand, and this role offers a clear pathway into a well-paid, long-term career without the need for a university degree. If you're practical, motivated, enjoy working with technology, and want a career where no two days are the same, we'd love to hear from you. Apply now and start building your engineering career with a company that invests in your future

Temporary Lettings Negotiator – Luxury Rental Community Location: Edinburgh Contract Type: Temporary / Fixed-Term Contract Client: High-End Build to Rent (BTR) Developer & Operator About the Opportunity Hyperion Partners are delighted to represent a premier luxury rental community in Edinburgh. Our client operates one of the capital’s most prestigious residential developments, offering residents hotel-style amenities, stunning communal spaces, and an exceptional standard of living. We are seeking a Temporary Lettings Negotiator to step into a fast-paced, customer-focused role. You will play a pivotal part in maintaining high occupancy levels, delivering memorable viewing experiences, and guiding prospective residents seamlessly from initial inquiry through to move-in. Key Responsibilities Conduct High-Touch Viewings: Lead tailored, professional tours of the development’s show apartments and world-class resident amenities. Pipeline & Enquiry Management: Respond promptly to incoming sales enquiries via phone, email, and property portals, ensuring maximum conversion rates. Applicant Journey: Guide prospective residents through the application, referencing, and right-to-rent verification processes. Move-In Coordination: Work alongside the wider site team to ensure apartments are prepped to perfection prior to move-in day. Local Market Awareness: Offer genuine local insights on Edinburgh’s prime residential market to prospective residents. Database Management: Keep the property management system meticulously updated with all lead interactions, feedback, and deal progression. What We Are Looking For Lettings Experience: A proven track record in residential lettings, student accommodation, or high-end hospitality sales. Scottish Legislation Knowledge: A good understanding of Scottish tenancy law (specifically Private Residential Tenancies / PRTs) is highly advantageous. Flawless Communication: Exceptional verbal and written communication skills, with a polished, approachable demeanour. Proactive & Self-Motivated: Able to hit the ground running in a vibrant, fast-paced environment with minimal supervision. * Customer-First Mindset: Passionate about delivering five-star service and building positive relationships with prospective residents

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a German Speaking Customer Support Representative in a remote role based in beautiful Greece. This position is perfect for customer service professionals who are fluent in German and want to work in a dynamic environment while enjoying the picturesque landscapes and rich culture of Greece. • Provide exceptional customer support to German-speaking clients through various channels, including phone, email, and chat., • Assist customers with inquiries regarding products, services, and company policies with clarity and professionalism., • Resolve customer concerns and complaints effectively to ensure high levels of satisfaction., • Maintain accurate documentation of customer interactions and feedback within our CRM system., • Collaborate with internal teams to deliver comprehensive solutions and enhance customer experience., • Stay up-to-date with industry trends and product knowledge to provide informed and effective support., • Fluency in German (both written and spoken) is essential; knowledge of English is advantageous., • Experience in customer service or support roles is preferred., • Strong communication skills and an ability to build rapport with customers., • Excellent problem-solving skills and a proactive approach in assisting customers., • Familiarity with customer service software and CRM systems is beneficial., • Able to work independently in a remote setting while contributing positively to team efforts., • A desire to work in a multicultural environment and embrace the lifestyle in Greece., • Competitive Monthly Salary, • Fully Paid Relocation Package, • High Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

HR Administrator Broughton, Chester - Hybrid after 4 weeks training (3 days onsite, 2 WFH) 12-Month Contract Rates: Negotiable (DOE) Certain Advantage are seeking a HR Administrator to join a global engineering client of ours in Chester, Broughton. Overview: Join a busy HR operations team supporting personnel admin and payroll activities across the business. This role requires hands-on experience in admin and data tasks—ideally in payroll or HR. Key Responsibilities: • Process HR transactions in Workday & SAP (e.g. starters, leavers, job changes, personal data), • Monitor data interfaces between systems, • Handle queries via phone/email, • Support payroll operations and HR process improvements, • Assist with system testing and continuous improvement Key Skills & Experience:, • Strong admin and data-handling experience, preferably in payroll, • Knowledge of Workday/SAP (preferred), • Excellent customer service and communication skills, • Able to prioritise, multitask, and meet deadlines, • Proficient with Google Workspace tools, • Team player with a proactive mindset If you are interested and keen to find out more, please apply now with your updated CV and reach out to Tom Johnson at Certain Advantage - Ref: 78344

CUSTOMER ENGAGEMENT SPECIALIST Overview Charterhouse Recruitment are proud to again be partnering with a very well-established business based in Castleford. Our client is a global brand, and they are the leading manufacturer in their field. This role will act as the first point of contact for potential customers, ensuring a positive and first-class experience. Benefits • Basic salary is £24,304 plus monthly commission, • Good commission scheme, • Monday to Friday working hours of 8am to 5pm., • Work from home every Friday (once passed training), • 23 days holiday plus bank holidays, • Attractive company pension, • Employee discount scheme for a wide range of shops and attractions, • Perks such as free eye tests, flu jabs and more, • 24/7 Employee Assistance Programme. Responsibilities • Manage proactive outbound calls to customers, • Target a list of prospects to qualify them., • Pass qualified leads over to the internal sales team., • Assist customers making web chat enquiries., • Ensure that all data is accurately entered into the internals CRM., • Work to customer satisfaction targets and conversion rates., • Perform well against KPI's set. Qualifications • You will have experience of working in a customer service / sales environment (ideally office based)., • You will be confident in communicating with people confidently over the phone., • You will have excellent written skills., • You will be IT literate and be able to learn new systems easily (with training), • You can demonstrate basic excel skills, • You will be a positive and self-motivated individual who is able to work as part of a team., • You will be happy to work to targets. If all the above aligns with your experience and you would like to learn more, we would love to hear from you. Please send your CV and let’s discuss the role.

Recruitment Consultant Calling all graduates! Have you considered a role in recruitment? Are you highly motivated, keen to work in a fast-paced environment and have the drive and charisma to succeed in sales? Look no further for your next opportunity! Tradewind Recruitment is the no. 1 Education recruitment company in Manchester and has been successfully supporting schools across the country for over 20 years! Due to its fantastic success, we are excited to bring in new additions to the team and support you on your journey to becoming one of the best in the business! Tradewind Manchester are looking to recruit a TRAINEE RECRUITMENT CONSULTANT from September who will bring energy, innovation and a strong work ethic to the table and join our expertly led IMPACT ACADEMY. This position is ideal for someone who is highly motivated to succeed in their own right as well as someone who is a valuable team player! We specialist in Education recruitment and individuals with teaching experience, sales experience or a positive attitude to learn the ropes from scratch will be considered! About the Impact Academy This programme involves a range of bespoke training sessions led by successful salespeople and breaks down the full recruitment cycle from being a recruitment coordinator to heading up your own sales desk! This academy is designed to help set you up to win and provides a supportive network of trainers/leaders and puts you in touch with other consultants in the company on the programme too! You'll be surrounded by like minded individuals and leaders who believe in you and your ability to do well! Whether you already have recruitment experience, or you are looking to make a career change and join the competitive world of sales - we can't wait to hear from you! Recruitment Coordinator - Sales Consultant In the first instance, your main responsibility will be resourcing for our primary team. You will have excellent customer service skills, an internal drive to seek and register candidates and have the exciting opportunity to brand yourself and promote creative and innovative marketing ideas to support the business. We love people who want to bring their individuality to our company! What the role will involve: • Actively seeking and registering candidates through a range of advertising platforms including CV Library, Indeed, Reed etc., • Candidate registrations through phone/video calls/ In-person meetings, • Outstanding customer service skills, • Creativity and innovation with marketing/brand awareness, • Writing profiles to showcase candidates' skills and experience, • Liaising with colleagues to learn more about our business and make a fantastic contribution to its success After mastering the Recruitment Coordinator role and graduating through our IMPACT Academy, you will move over to SALES and join a team in the primary school sector where you will be responsible for building your own candidate pool and school base across a specific area. Here your responsibilities will include: • Building new relationships with schools and candidates, • An opportunity to brand yourself and be the consultant you want to be!, • Business development calls / activity, • Marketing to candidates and your own individual client base, • Face to face visits and school tours with key decision makers, • Being self-motivated but also a great team player! Here in Manchester, we are grafters and understand the importance of acknowledging hard work and celebrating success! In addition to the job itself, we incorporate brain breaks, fun quizzes, YOGA/stretching and mindfulness into the working week! We have a fun, friendly office and love to hit the hotspots in the city! Like what you hear? Wait until you see some of the other benefits below! • Extremely competitive basic salary - £25 to £30k plus commission, • A clear promotion pathway where you can grow and develop working your way to the top!, • The opportunity to work alongside and be mentored by best-in-class sector professionals who love seeing you grow and flourish, • Access to excellent training and development within the impact academy and fantastic market leading technology to give you the data, insights and resources you need to succeed, • 3 x Directors dinners per year for our top performers with an opportunity for anyone in the business to qualify for these celebratory dinners!, • Free breakfast including cereal, fruit, cheese and ham toasties etc, • Work from home option for up to 1 day per week after initial training period, • Annual weekend away in Europe to celebrate the company success, • Top 10 performers trip (New Orleans, Dubai, South Africa, Mumbai) to name just a few!, • Generous holiday entitlement which increases through service - Reduced working hours during school holidays, • Optional 90 Minute lunch break to go to the gym etc, • Performance incentives with cash prizes, early finishes, free lunches and much more all on offer!, • Staff well-being package - including access to 24/7 online mental health services, cycle to work scheme, free annual eye test Do you have what it takes to join us? If you are driven to succeed in your career and want to be in the company of some of the best education consultants in the market, we are the recruitment agency for you! If you feel like you have the skills, motivation, resilience and fun energy to join our Manchester office, please call me for an informal chat on 0161-674-0138 or email your CV to We welcome calls from experienced consultants as well as new people with a passion for the education sector, wanting to get into the world of recruitment/sales. I look forward to hearing from you! Charlotte

German-Speaking IT Support Engineer - Solve it. Support it. Speak their language. ????? £25,000 - £35,000 | Fully Remote | IT Service Provider You’re the go-to person when something breaks, and you’re fluent in more than just IT. You speak fluent German and know how to deliver brilliant tech support in a way that makes sense to users, no jargon, no confusion, just clear solutions. Whether it’s a password reset or a tricky software fault, you know how to get things sorted. This is your chance to join a growing IT Service Provider, providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking, so you'll need to be fully fluent, either native or business-level German. What’s in it for you? • Salary: £25,000 - £35,000, • Location: Fully remote - work from anywhere in the UK., • Language Skills: Use your German every day while building your IT career, • Variety: A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more, • Culture: Join a friendly, collaborative MSP with a solid reputation and loyal client base, • Stability: Support a long-term customer with consistent demand and ongoing projects What you’ll be doing: • Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools, • Troubleshooting hardware, software, network, and Microsoft 365 issues, • Logging and managing tickets through to resolution, • Escalating more complex issues to senior engineers when needed, • Keeping users informed and ensuring a high level of customer service throughout, • Working closely with internal UK-based teams to maintain smooth service delivery What we’re looking for: • Fluency in spoken and written German: native or business-level essential, • Experience in a 1st or 2nd line IT support role (MSP experience a bonus), • Strong knowledge of Windows OS, Microsoft 365, networking support and general IT troubleshooting, • A calm, confident communicator who is able to support users with empathy and clarity, • Someone who’s proactive, reliable, and comfortable working independently from home This is a unique opportunity to combine your tech support skills with your language fluency, all while working fully remotely in a supportive team. Ready to make your mark? Send your CV to bob . bath @ mexasolutions . com and let’s have a chat.

Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work. • Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat., • Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service., • Document interactions and maintain detailed records in our CRM system for effective follow-up., • Collect customer feedback to inform continuous improvement initiatives., • Collaborate with colleagues to share insights and enhance the overall customer experience., • Stay informed about products, services, and industry trends to assist customers effectively., • Fluency in Norwegian (both written and spoken) is essential; proficiency in English is beneficial., • Previous experience in customer service or related fields is preferred., • Excellent communication skills and a strong focus on customer satisfaction., • Ability to manage multiple responsibilities and prioritize effectively in a remote work environment., • Familiarity with CRM systems and online communication tools., • Proactive attitude towards problem-solving and finding solutions for customers., • A self-starter with the ability to work independently while contributing positively to the team., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team? If this rings true and you're perhaps stifled in an office and your current employer only wants you on the phone and doesn't gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and providing expert-level guidance to junior support staff, assisting them with troubleshooting and problem-solving. But wil also have a can do attitude, helping out with 1st and 2nd tickets where needed to support the needs of the business. You will want to get out more, and the great thing with this role is that you will also travel to client sites to resolve technical issues that cannot be resolved remotely. This can include installing, configuring, and troubleshooting hardware, software, and network components, conducting system audits and providing comprehensive reports on IT environments. In addition you will assist clients with IT infrastructure upgrades, migrations and new system deployments, whilst also providing on-site training to clients as needed. If this is beyond your capability don't worry, you will get to learn on the job from their senior field support technician who will nurture this part of your role. In order to succeed in this role, you must be able to drive, be Microsoft Certified, have a friendly, outgoing nature and be competent at problem solving. This is a Monday to Friday position, normal office working hours with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from in order to build your career. Future progression opportunities will be available for candidates with the right attitude and work ethic. If this sounds good please send us your CV today. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Danish Speaking Customer Support Representative, working remotely from Greece. This role is perfect for those who are passionate about providing excellent customer service and want the flexibility of working from one of the most beautiful locations in Europe. • Provide high-quality customer support to Danish-speaking clients via phone, email, and chat., • Address inquiries related to products, services, and policies promptly and professionally., • Resolve customer complaints and issues effectively to ensure a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system to support ongoing improvements., • Collaborate with various departments to enhance customer service delivery and implement client solutions., • Stay updated on product knowledge and industry trends to provide informed and relevant assistance., • Fluency in Danish (both written and spoken) is essential; knowledge of English is beneficial., • Previous experience in customer service or support roles is preferred., • Strong communication skills with a focus on delivering exceptional customer experiences., • Excellent problem-solving abilities and a proactive approach to resolving issues., • Familiarity with customer service software and CRM systems is a plus., • Able to work independently in a remote environment while contributing to a collaborative team atmosphere., • A genuine interest in helping customers and enhancing their experience., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking.com support team with fully paid relocation to Greece. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking.com's services. This is an excellent chance to grow your career in a vibrant, international environment while enjoying the benefits of living in Greece. • Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat., • Assist customers with bookings, modifications, cancellations, and other inquiries regarding Booking.com services., • Resolve customer issues efficiently and with empathy, ensuring customer satisfaction and loyalty., • Maintain accurate records of interactions and transactions in the company database., • Collaborate with internal teams to improve service quality and customer experience., • Stay updated on Booking.com products, policies, and procedures to provide accurate information., • Fluency in Dutch/Flemish (written and spoken) is mandatory; good command of English is beneficial., • Previous customer service experience is preferred, ideally in travel or hospitality sectors., • Excellent communication and interpersonal skills with a strong customer-oriented attitude., • Ability to handle challenging situations professionally and calmly., • Willingness to relocate to Greece with relocation expenses fully covered., • Strong computer skills and ability to work with multiple software applications., • Flexibility to work in shifts, including weekends and holidays, as needed., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be on going, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based. Key Duties include: Answering incoming calls from customers or healthcare professionals Answering queries via the phone and email Logging machine faults Making outgoing calls arranging deliveries for customers Chasing up orders and deliveries Checking stock Processing and filing driver documentation Person/skills: Great communication skills Able to work in a fast pasted environment Computer literate If you get satisfaction from helping others this is the perfect role for you! Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

Are you fluent in Dutch and seeking a rewarding opportunity that lets you work remotely from Greece? At Mercier Consultancy MD, we are on the lookout for a dynamic and enthusiastic Dutch Speaking Customer Representative. This position includes the remarkable benefit of paid relocation to Greece, where you can immerse yourself in a beautiful environment while advancing your career in customer service. Your Role: • Deliver outstanding customer service to Dutch-speaking clients, handling inquiries with care and professionalism., • Communicate effectively through various platforms including phone, email, and chat., • Eagerly learn and navigate our client systems to provide top-notch support., • Collaborate with team members to ensure customer issues are resolved promptly., • Fluency in Dutch (both written and spoken) is essential for effective communication with clients., • Strong communication skills coupled with a customer-oriented approach., • Willingness to learn new technologies and tools for a remote work environment., • Self-motivated, proactive, and adaptable to a fast-paced setting., • Open to relocating to Greece for this unique opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

National Account Manager – North Reports to: Head of Sales Location: Hybrid / Field-based across the North of England We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the North—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For:, • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return, • Competitive Base Salary: £45,000 – £50,000 DOE, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 23 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

National Account Manager - South East England (Covering areas such as Oxford, Reading, Southampton, Brighton, and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the South East of England Role Overview: We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For: • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return • Competitive Base Salary: £45,000 - £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 25 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

IT Support Engineer Salary: £23,000 Location: Chiswick, Hybrid Immediate Start, Opportunity to develop into a software development role I'm working with a market leader in the real estate industry looking to bring onboard an IT Support Engineer with a fantastic career path to develop into a developer role. This is a great opportunity for somebody early in their tech career and looking for an environment to learn and get exposure to different tech and roles. The IT Support Engineer will be involved in general IT support, working with the Microsoft stack Microsoft Office, SQL Server and get exposure to software such as .net & c#. Skills required for the IT Support Engineer are: • Experience working with Jira, Microsoft Office, SQL Server, • Great customer service skills, speaking with users over the phone and face to face, • Experience or a desire to move into a developer role, • An expert communicator & Great Enthusiasm 1st Line Engineer/ 2nd line Understanding Recruitment is acting as an employment agency for this vacancy.

Competitive salary Car Allowance: £600.00 per month Laptop provided Mobile phone provided Pension scheme: 5% Employee and 3% Employer contribution Quarterly and Yearly Bonuses (based on individual and company performance) Location: While the role is primarily remote, candidates should be based in the UK. Occasional travel to meet clients and attend meetings will be required. Why Join Us? This opportunity is with a leading supplier in Low Voltage Distribution Systems, offering innovative solutions to the domestic, industrial, and commercial sectors across the United Kingdom. The company takes pride in its fresh and forward-thinking approach to designing and manufacturing low voltage power distribution systems. If you're looking to join a growing business and thrive in a supportive yet challenging environment, this role is ideal for you. Key Responsibilities: Directly report to your Line Manager on a weekly basis, providing updates on activities and progress. Submit weekly reports detailing your activities and performance. Actively promote the company's image and product offerings in the UK market. Prospect and develop new business opportunities through warm calls and strategic marketing initiatives. Generate new leads and track activity using internal systems. Maintain daily communication via phone and email with existing and potential customers to provide quotes, promote products, and nurture relationships. Serve as the primary point of contact for customer inquiries, ensuring a high level of service and managing customer expectations. Collaborate with other sales representatives to drive overall business growth. Assess customer needs to recommend appropriate products or solutions for specific projects. Manage client accounts, maintaining ongoing communication and addressing any issues or complaints. Provide accurate and timely quotes to customers. Conduct regular site visits to solidify relationships with existing clients and identify new business opportunities. Strategically plan to achieve and exceed sales targets. Deliver exceptional customer care, service, and after-sales support. Identify and explore new markets, business opportunities, and strategies to expand the customer base. Adhere to all company policies and procedures. Key Attributes of the Successful Candidate: Self-motivated with the ability to work independently and under minimal supervision. Proven sales experience within the Low Voltage Electrical Industry. Exceptional time management skills and the ability to meet tight deadlines. Strong negotiation skills, coupled with patience and tact when dealing with customers. Excellent verbal and written communication skills. Ability to develop long-term client relationships and foster rapport. Attention to detail and accuracy in all aspects of work. Commercial mindset with a focus on project development and business growth. A positive, "can-do" attitude with a commitment to achieving results. Essential Requirements: A minimum of 3-5 years of proven experience in sales, exceeding targets in the Low Voltage Electrical Industry. Demonstrated experience in business development and driving the sales process from initiation to closure. Strong background in sales and marketing within the electrical industry. Proficiency in Microsoft Office tools (Outlook, Excel, PowerPoint, Word). Strong communication and interpersonal skills. Experience in account management, including maintaining and building client relationships. Ability to provide market insights, including competitor analysis, product trends, and regulatory changes. Team player with a collaborative approach. This role is ideal for a driven and dynamic individual who thrives in a fast-paced sales environment and is passionate about delivering results. If you're ready to take on a new challenge and be part of a growing organisation, apply today! Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Cardiff, London or Remote UK | Salary £93,000 - £120,000 + Incentive Awards tied to your performance + | ✨ This role sits as part of a multidisciplinary squad, collaborating with other Machine Learning Scientists, Data Scientists, Backend Engineers, Operations specialists, Product managers, and Risk managers. You'll play a key role by leveraging your deep experience of developing and deploying advanced Machine Learning models as to: • Automatically and accurately detect suspicious user behaviours while minimising impact to genuine customers and operational costs., • Adapt quickly and appropriately to changing fraud and financial crime trends, ensuring our detection systems remain performant through time., • Design machine learning solutions that scale globally. The technical approaches you take to solve these problems will be very much in your hands and we’ll strongly encourage and support experimentation and innovation. We’ll be expecting you to justify and demonstrate effectiveness along the way, making sure the approach meets our business and customer needs. What we’re doing here at Monzo excites you! • You have a track record of deploying advanced Machine Learning models tackling real business problems with demonstrable impact, preferably in a fast moving tech company., • You're impact driven and excited to own the end to end journey that starts with a business problem and ends with your solution having a measurable impact in production., • You have a passion for sharing knowledge and raising the technical bar across the team., • You have a self-starter mindset; you proactively identify the most impactful issues and opportunities and collaboratively tackle them without being told to do so., • Using advanced ML techniques to ensure Monzo’s customers money stays safe, even if their card, phone or account is compromised, sounds exciting to you., • You have extensive experience writing production Python code and a strong command of SQL. You are comfortable using them every day, and keen to learn _ which is used in many of our backend microservices., • You have experience developing and shipping deep learning, graph-based, and/or sequence-based ML architectures to production and delivering business impact., • You thrive working on ambiguous problems and have a track record of helping your team and stakeholders resolve that ambiguity., • You have strong communication skills and are able to explain complex technical concepts to non-technical stakeholders, • You want to be involved in building a product that you and the people you know use every day, with a product mindset that prioritises customer outcomes and data-informed decisions., • You're excited about fast-moving developments in Machine Learning and can communicate those ideas to colleagues who are not familiar with the domain., • You’re adaptable, curious and enjoy learning new technologies and ideas., • Experience in supporting your team in shaping the ML strategy of your area, • Experience working with financial crime, operations and in regulated institutions, • Commercial experience writing critical production code and working with microservices, • Experience in evaluating ML models in live environments such as through A/B tests ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! • 30 minute recruiter call, • 45 minute call with hiring manager, • 60 minute ML Modelling interview, • 60 minute Product & ML interview, • 60 minute behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ #LI-REMOTE #LI-SR1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria. • Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries., • Offer clear guidance on products and services, ensuring customers receive accurate and helpful information., • Resolve customer issues and complaints with professionalism and a solution-oriented approach., • Maintain meticulous records of customer interactions in the CRM system for quality assurance., • Collaborate with colleagues and management to enhance service delivery and customer satisfaction., • Stay informed about company offerings, promotions, and updates to provide insightful service., • Fluency in Irish (both written and spoken); proficiency in English is highly beneficial., • Experience in customer service, preferred in a call center or support environment., • Excellent communication and interpersonal skills with a dedication to customer satisfaction., • Strong problem-solving abilities and a proactive attitude toward addressing challenges., • Proficient in CRM systems and adept with standard office software., • Self-motivated and capable of working independently in a team-oriented environment., • Willingness to relocate to Bulgaria and adapt to a new culture., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.