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Senior Residential Care Worker Location:South Staffordshire Responsible To: Home Manager Basic Salary: £29,000 per annum Sleep-in Rate: £62.75 per sleep-in Typical Sleep-ins: 7+ per month Our client provides a therapeutic residential service focused on achieving long-term positive outcomes for children through a specialist “Prep4Fostering” model. This service supports children who are currently in residential care or experiencing foster placement instability, helping them transition successfully into a family environment. The Senior Residential Care Worker plays a key leadership role within the home, supporting the delivery of high-quality care while guiding and mentoring Residential Care Workers. You will lead shifts, ensure consistency of practice, and contribute to a safe, structured, and nurturing environment where children can explore their emotions and experiences. The home supports children aged 5–12 years, with placements typically lasting 12–18 months, with the aim of reintegration into a long-term fostering family. Key Responsibilities Leadership & Shift Management Lead shifts effectively, delegating tasks and ensuring high standards of care. Support and supervise Residential Care Workers during shifts. Act as the senior on duty in the absence of the Home Manager and Deputy Manager. Mentor and support staff development, including allocated key workers. Promote consistency in practice and adherence to care standards. Professional Childcare Practice Ensure the home’s Statement of Purpose is consistently implemented. Maintain a safe, nurturing, and therapeutic environment. Build and model positive relationships with children to support attachment. Implement and oversee individual care plans and risk assessments. Maintain clear boundaries to provide stability and safety. Promote children’s emotional wellbeing, self-esteem, and identity. Safeguard children by recognising and responding to concerns appropriately. Support education, routines, and daily activities that aid development. Observe, record, and report on children’s progress and behaviour. Therapeutic and Multi-Agency Working Work alongside psychologists and clinical professionals to support therapeutic outcomes. Liaise effectively with external agencies such as schools and social workers. Contribute to care planning, reviews, and professional meetings. Support children in transitioning into foster placements. Work with prospective carers to ensure successful integration into family settings. Teamwork and Staff Development Act as a role model and senior member of the team. Support and mentor Residential Care Workers in their roles and development. Participate in team meetings, supervision, and reflective practice sessions. Contribute to a positive and collaborative team culture. Household and Operational Responsibilities Maintain high standards of the home environment. Participate in daily household tasks and routines. Oversee health and safety processes, including risk assessments. Monitor and manage allocated budgets and expenditure responsibly. Support new staff through induction and mentoring in operational tasks. Personal and Professional Development Engage in continuous professional development and training. Attend supervision, team meetings, and clinical sessions. Maintain up-to-date knowledge of best practices in residential childcare. Ensure all mandatory and online training is completed within required timescales. Adhere to safeguarding, equality, and whistleblowing policies. Person Specification Essential Experience working in residential childcare or a similar setting. Strong understanding of safeguarding and child protection. Ability to lead shifts and support a team effectively. Excellent communication and interpersonal skills. Ability to manage challenging behaviour in a calm and consistent manner. Willingness to work shifts, including evenings, weekends, and sleep-ins. Level 3 Diploma in Residential Childcare (or equivalent). Previous senior or supervisory experience. Understanding of trauma-informed or therapeutic care approaches. Commitment to equality, diversity, and inclusion. The role requires flexibility to meet the needs of the children and service. Benefits Full training and ongoing professional development Clinical supervision and therapeutic support Opportunities for career progression into leadership roles

Property Housekeeper & Operations Assistant Full-time, 5 days per week including weekends The Upgrade Authority is a growing property management company in Bristol, managing short-term and mid-term rental properties to a high standard. We are looking for a reliable, detail-focused person to join our operations team. This is a hands-on role where most of your time will be spent preparing properties for guests, carrying out cleans, checking standards, reporting issues, and helping keep our properties running smoothly. This job would suit someone with cleaning, housekeeping, hospitality, or property experience who wants more responsibility and the chance to grow into a wider operations role. What you’ll be doing You will be preparing properties to a high standard before guest arrivals, including cleaning, resetting rooms, checking presentation, and adding finishing touches. You will also carry out property inspections, report maintenance issues, complete digital checklists, support with light maintenance tasks, and help the team respond to operational issues when needed. The role also includes some guest support, such as replying to messages or making occasional calls, so strong spoken and written English is essential. You will need to be comfortable using apps, checklists, and digital systems to manage tasks and keep the team updated. Out-of-hours support This role includes participation in a shared out-of-hours rota. Where out-of-hours work causes meaningful disruption or additional working time, recovery time is given back through time off in lieu. What we’re looking for We’re looking for someone who takes pride in doing things properly. You should be reliable, organised, practical, and comfortable working independently. You must have strong spoken and written English, as the role involves guest communication, reporting issues clearly, and following digital processes. Previous cleaning, housekeeping, hotel, serviced accommodation, Airbnb, or property experience would be ideal. You must have a full UK driving licence and access to your own vehicle, as the role involves travelling between properties across Bristol. Weekend availability is required, with weekday time off given as part of the rota. Working pattern This is a full-time role, 5 days per week, including weekends. Typical working hours are 09:00 to 17:00, although some flexibility is required depending on bookings, guest needs, and operational requirements. The role is mainly property-based across Bristol, with some remote admin and task management.

Ted Experience have an exciting and incredibly lucrative opportunity for a Product Sales Advisor to join our innovative, high performing and fast paced in-store field sales team. Working with the world's leading tobacco organisation Philip Morris to promote a revolutionary heated tobacco product (IQOS), which is scientifically proven to be 95% less harmful than traditional cigarettes. This role is more than just sales, it’s about genuinely changing lives, offering adult cigarette smokers a 95% less harmful, more affordable alternative. This is the start of a worldwide cultural shift to make smoking history! As a Product Sales Advisor here’s what you can look forward too: · £15.33 per hour base pay. · Commission regularly paid out at over £3,500+ per month for top performers. · Generous paid travel expenses for public transport, £0.55p per mile and all parking costs covered too. · Thorough training and onboarding: Receive 5 days of paid training covering the smoke-free mantra of PMI, the product suite in full, our systems and everything else you need to succeed in your role. · Flexible scheduling – You choose the days you work (Shifts available from Monday to Sunday for 6-hour shifts - we are looking for 5 days a week as a minimum and the days are typically Tuesday-Saturday. · Ongoing bonuses, cash incentives, recognition and career growth. As a vital part of the Ted Experience team, you will be the face of the brand across our key retail partners and can expect to be: · Engaging with customers to introduce, educate and sell innovative heated tobacco products alongside other nicotine and smoke-free alternative products. · Taking full ownership of your performance by achieving daily sales targets. · Building strong rapport and relationships with retail staff to create a welcoming, informed store environment. · Submitting correct, timely and accurate sales and customer interaction reports and insights, alongside accurate data capture. · Transporting the stand, stock and other relevant equipment to the designated store each day. · The role requires regular lifting, carrying and transporting of a promotional stand/podium; if you are unable to meet this requirement (with or without reasonable adjustments), this role may not be suitable Our ideal Product Sales Advisor: · Be over the age of 21. · Own and have full access to a car with a valid full UK licence and insurance (not required in London) · Has proven sales experience (1-2+ years in a proactive outbound sales position) · Be confident, comfortable and engaging with customers. · Willing to travel up to a 1-hour radius drive of your home location. · Be hungry, eager, self-motivated and target driven. · Have a valid right to work in the UK. If you are passionate about helping to create a smoke free future, change people’s lives, earn lots of money and develop your skills then we would love to hear from you or anyone you think would excel in this position! Apply now and become part of the team that’s changing lives for the better.

The Opportunity On behalf of our client, a leading provider in the property and professional services sector, we are seeking an experienced Head of Operations to join their senior leadership team. This is a critical role accountable for the effective, efficient, and scalable delivery of operational services. You will ensure teams, systems, and processes are aligned to both current and future business needs, ultimately driving speed, certainty, and transformation across the organization. As a senior leader, you will provide strong operational direction, embed industry best practices, and drive continuous improvement, all while protecting a distinctive, supportive team culture and enabling sustainable growth. Key Responsibilities • Operational Performance: Own and lead day-to-day operations, ensuring service levels (SLAs), productivity metrics (KPIs), quality standards, and customer outcomes are consistently achieved., • Strategic Translation: Translate broad business strategy into clear, actionable operational plans, priorities, and performance measures., • Governance & Oversight: Establish effective governance frameworks, reporting rhythms, and performance oversight to rigorously track delivery, risks, and outcomes., • Team Leadership: Build, lead, and develop high-performing operational teams, establishing clear accountability, capability building, and robust succession planning., • Continuous Improvement: Drive process transformation across systems and ways of working, prioritizing scalability, efficiency, automation, and risk mitigation., • Financial Acumen: Partner closely with Finance and senior stakeholders to manage operational budgets, control costs, and deliver maximum value., • Cross-Functional Collaboration: Embed a customer-first mindset across operations and build strong, collaborative relationships across Sales, Product, Technology, Finance, and HR. About You You are a pragmatic, people-focused, and results-driven operational leader with a proven track record in complex, service-led environments. You bring the confidence to champion change, lead cross-functional initiatives, and make data-informed decisions. Required Experience & Skills: • Senior Leadership: Proven track record in a senior operational leadership role, ideally within a high-volume, service-led, or regulated environment., • Performance Management: Hands-on experience owning and delivering against strict SLAs, KPIs, and quality customer outcomes., • Change & Transformation: Demonstrated experience leading process improvement, automation, or large-scale change initiatives., • Commercial Acumen: Strong financial literacy, including budget planning, forecasting, and cost management., • People First: Exceptional ability to lead, motivate, and develop high-performing teams while modeling inclusive, values-led leadership., • Stakeholder Management: Highly developed communication skills with a knack for working cross-functionally across complex organizational structures., • Industry Sector (Highly Desirable): Experience within conveyancing, property, or adjacent professional services sectors is highly advantageous, alongside strong data analysis and reporting capabilities. What Our Client Offers Our client believes in fostering a friendly, dynamic, and collaborative culture where bold ideas and active curiosity are valued. To support your well-being and career growth, they offer a comprehensive benefits package: • Salary: Competitive salary (dependent on experience), • Generous Holiday Allowance: 25 days’ holiday plus bank holidays, with the option to opt for up to 5 additional unpaid leave days per year., • Annual Lifestyle Allowance: £300 to spend on an activity or hobby of your choice., • Pension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafter., • Private Health Insurance: Comprehensive healthcare provided by Vitality., • Group Income Protection Scheme: Added peace of mind for long-term health., • Well-being & Flexibility: Cycle to Work and Gym Flex schemes, family-friendly policies, and hybrid working patterns., • Growth & Development: Access to internal coaching, mentorship, and a strong organizational focus on targeted training and career progression., • Community: Matched funding for your personal charitable fundraising efforts.