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  • Compliance Manager
    Compliance Manager
    hace 3 horas
    £20000–£24000 anual
    Jornada parcial
    Ilford

    Job Description: *Job Summary: Part Time (3 Days Weekly / Negotiable)* The Registered / Compliance Manager is responsible for the domiciliary care business's overall leadership, management, and regulatory compliance. They will ensure the delivery of high-quality care services in line with the Care Quality Commission (CQC) regulations, company policies, and industry best practices. The role involves staff management, business growth, compliance, and maintaining a positive culture within the service. *Key Responsibilities:* Regulatory requirements; • Register with the CQC (Care Quality Commission) Ensure the service remains compliant with all regulations and standards., • Develop, implement and review policies and procedures that align with C.Q.C’s Key Lines of Enquiry (KLOEs)., • Conduct regular audits and quality checks to maintain high standards of care., • Ensure all safeguarding procedures are followed, and concerns are reported appropriately., • Keep up to date with changes in legislation and implement necessary adjustments. Operational Management; • Oversee the day-to-day operations of the home care service., • Manage care assessments and ensure care plans are person-centred and regularly reviewed., • Monitor service delivery, addressing any issues affecting the quality of care. Manage operational issues daily such as work allocation, sickness absences and reliability concerns., • Work collaboratively with external professionals, including social workers, healthcare providers, and local authorities. Business Development & Growth; • Identify opportunities for growth and expansion of services. Regularly monitor the availability to take on more work., • Build and maintain relationships with commissioners, clients, and stakeholders., • Promote the business through networking, marketing, and community engagement., • Monitor financial performance and budget management. Set training and supervision targets for new starters. Staff Management & Leadership; • Recruit, train and manage senior team and care staff. Ensuring they meet company and regulatory standards., • Conduct regular performance appraisals and provide staff supervision and support., • Develop a positive workplace culture, promoting equality, diversity, staff well-being and professional development., • Address disciplinary and grievance matters in line with company policy, on time to a satisfactory outcome. Client Care & Satisfaction; • Ensure through assessment and planning a person-centred care service is delivered., • Handle client complaints and concerns effectively, ensuring satisfactory resolutions. Working closely with other agencies when required to do so., • Conduct regular reviews and arrange spot checks are performed. Seek client feedback to improve service delivery. Essential Requirements: • Level 5 Diploma in Leadership for Health & Social Care., • Previous experience in a managerial role within a domiciliary care setting., • In-depth knowledge of C.Q.C regulations and compliance requirements., • Strong leadership, problem-solving, and decision-making skills., • Excellent communication and relationship-building abilities., • Experience in recruitment, staff training, and development and retention. Desirable: • Leadership and Management Experience based on care sector., • In-depth knowledge of care quality regulations and compliance requirements., • Experience with inspections and audits, ensuring the service is compliant with care quality standards., • Experience managing health and safety protocols, including conducting risk assessments, and ensuring all practices align with health and safety regulations., • Experience handling difficult situations, complaints, and incident investigations, with a focus on problem resolution and quality improvement., • Experience in managing crisis situations (e.g., managing staffing shortages, medical emergencies, etc.)., • Ability to make quick decisions while keeping the best interests of clients in mind., • Ability to drive business development while maintaining care standards and compliance., • Strong communication skills to liaise with staff, families, commissioners, and regulatory bodies. This is not an exhaustive list of duties. The potential candidate will be required to be able to work flexibly to meet the changing needs of the business. Benefits: • Company events, • Company pension, • Free parking Ability to commute/relocate: • Ilford IG2 6UU: reliably commute or plan to relocate before starting work (preferred) Experience: • Management: 1 year (required) Licence/Certification: • Level 5 Health and Social Care Diploma (required) Work Location: In person

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  • Production Manager
    Production Manager
    hace 2 meses
    £34000–£36000 anual
    Jornada parcial
    Nine Elms, Wandsworth

    Pay: £32,500.00 - £35,500.00 per year Job description: Role Overview We are looking for a highly organised and detail-oriented Kitchen Production Manager to oversee our central production kitchen supporting 3–4 Tease London stores. This role is responsible for ensuring all products are prepared efficiently, consistently, and to the highest quality and food safety standards, with seamless distribution to each store. You will play a critical role in maintaining stock levels across all locations, managing production schedules, and upholding strict UK food safety and hygiene regulations. Key Responsibilities Production & Operations Plan, manage, and execute daily and weekly production schedules for all stores Ensure all products are prepared consistently in line with brand standards and recipes Oversee stock levels across stores and coordinate timely replenishment Manage central kitchen inventory, ordering, and supplier coordination Optimise production processes for efficiency, scalability, and minimal waste Team Management Lead and manage a small production team (1–2 staff) Train team members on recipes, processes, and food safety standards Schedule shifts and ensure productivity targets are met Foster a positive, organised, and high-performance kitchen environment Food Safety & Compliance Ensure full compliance with UK food safety regulations (HACCP, Food Hygiene standards) Maintain the highest standards of cleanliness, organisation, and documentation Conduct regular checks and audits to ensure compliance Manage allergen controls, labelling, and traceability Stock & Logistics Monitor and manage ingredient and packaging stock levels Coordinate deliveries to stores, ensuring accuracy and timeliness Minimise waste through effective stock rotation and forecasting Reporting & Communication Report on production output, issues, and efficiencies to the Operations Manager and Head of Ops Communicate proactively with store teams regarding stock levels and availability Identify and implement improvements to systems and processes Requirements Previous experience in a production kitchen, central kitchen, or food manufacturing environment Strong understanding of UK food safety standards and compliance requirements Experience managing or supervising a small team Highly organised with strong planning and problem-solving skills Ability to work in a fast-paced, high-growth environment Strong attention to detail and commitment to quality Flexible and hands-on approach Desirable Experience in multi-site food operations or hospitality brands Knowledge of inventory management systems or production planning tools Food Hygiene Level 3 (or willingness to obtain) What We’re Looking For Someone who takes real ownership of production, runs a tight and efficient kitchen, and ensures every store is consistently stocked with high-quality products. This is a hands-on role for someone who thrives on structure, standards, and operational excellence. Work Location: In person

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