Network Support Engineer
hace 8 días
Harrogate
Network Support Engineer Hybrid role - 2 days per week on site, 3 days WFH This is an exciting opportunity for a recent Computer Networking graduate to begin a career with a leading Managed Services Provider (MSP) that delivers Cloud, Connectivity, Unified Communications, and Collaboration services to enterprise-scale organisations and household-name clients. The company has grown rapidly through both acquisition and organic expansion, and they are now looking for a motivated graduate with a strong interest in networking and IT infrastructure to join their Network Support team. As part of an experienced and collaborative technical team, you will gain hands-on exposure to real-world networking environments, troubleshooting issues and developing a broad technical skill set. This is an excellent platform for career progression, with structured training and opportunities to advance into specialist roles. Key Responsibilities: • Provide high-quality IT and network support to clients, ensuring service levels are met, • Troubleshoot and resolve incidents, escalating where required, • Maintain and update internal technical documentation, • Continuously build your knowledge across networking, cloud services, and IT systems, • Work closely with senior engineers to gain mentorship and experience in enterprise envi...