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  • Assistant Housekeeping Manager
    Assistant Housekeeping Manager
    11 hours ago
    Full-time
    London

    Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

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  • Business Development Executive
    Business Development Executive
    4 days ago
    £26200–£28000 yearly
    Full-time
    Uxbridge

    Job Title: Business Development Executive (SOC Code: 3554) Company: Nails with Dee Ltd Location: Uxbridge, London Employment Type: Full-time, Permanent Salary: £41,700 – £43,000 per annum About the Role The Business Development Executive will play a key role in supporting the company's expansion strategy by identifying new business opportunities, conducting market research, developing commercial relationships, and contributing to mergers, acquisitions, and branch development projects. The successful candidate will work closely with senior management to develop growth strategies, strengthen relationships with business partners, negotiate commercial opportunities, and support the successful launch and development of new salon locations. Key Responsibilities • Conduct market research and competitor analysis to identify growth opportunities, acquisition targets, and emerging trends within the UK nail and beauty industry., • Identify and develop new business opportunities through networking, market intelligence, referrals, and commercial partnerships., • Build and maintain strong relationships with salon owners, landlords, suppliers, investors, and other key stakeholders to support business expansion., • Prepare business proposals, presentations, commercial plans, and supporting documentation for potential mergers, acquisitions, and partnership opportunities., • Support the development and implementation of business development strategies that align with the company's long-term expansion objectives., • Participate in commercial negotiations with prospective business partners and assist management throughout the acquisition and branch opening process., • Work collaboratively with marketing, operations, finance, and senior management teams to ensure successful integration and launch of new business locations., • Monitor business development activities, maintain accurate records of leads and opportunities, and prepare regular reports on sales pipelines, market developments, and project progress., • Attend networking events, industry exhibitions, and business meetings to promote the company's services and establish valuable commercial relationships., • Identify opportunities to improve operational efficiency, customer reach, and business performance across both existing and newly acquired salon locations., • Support management in evaluating the commercial viability of potential investment and expansion opportunities., • Ensure all business development activities are conducted in accordance with company policies and relevant legal and regulatory requirements. Key Requirements • Proven experience in business development, sales, commercial management, or a related role., • Strong understanding of business growth strategies, client relationship management, and commercial negotiations., • Excellent communication, presentation, and interpersonal skills., • Minimum English language proficiency of B2 level, both written and spoken., • Strong analytical skills with the ability to conduct market research and evaluate business opportunities., • Ability to prepare professional proposals, reports, and commercial documentation., • Excellent organisational and time management skills with the ability to manage multiple projects simultaneously., • Commercial awareness with a proactive and results-driven approach., • Ability to work independently while collaborating effectively with cross-functional teams., • Willingness to travel as required to support business expansion and new branch development. Benefits • 28 days paid annual leave (including Bank Holidays)., • Opportunity to contribute to a rapidly expanding luxury nail salon brand with ambitious nationwide growth plans., • Professional development and career progression within a growing business., • Competitive salary package., • Opportunity to be directly involved in mergers, acquisitions, and the establishment of new salon locations across the UK.

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  • Kitchen Manager
    Kitchen Manager
    7 days ago
    £30000 yearly
    Full-time
    London

    Job description At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 6 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! The role We are seeking an experienced and dedicated Kitchen Manager to join our growing team! The ideal candidate will manage all aspects of the kitchen, ensuring exceptional food quality and compliance with health and safety regulations. The Kitchen Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities • Train and lead kitchen team., • Ensure stock levels maintained managing cost of goods, • Inventory management by ordering correct stock, • Control costs, including food and labour, to maximise profitability., • Oversee inventory management, including ordering and stocking supplies., • Monitor food quality and maintain optimal inventory levels., • Ensure compliance with health and safety regulations., • Manage daily operations in the kitchen, • Maintain cleanliness and hygiene standards., • Monitor supplier performance and evaluate product quality., • Foster a positive work environment and motivate staff., • Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits • A generous 50% discount at any Urban Greens location., • Complimentary meal during your shift., • 28 days of annual leave., • Opportunities for skill development and career advancement—promotions await you!, • Competitive salary.

    Immediate start!
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  • Supervisor
    Supervisor
    14 days ago
    £31000–£33000 yearly
    Full-time
    London

    Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent Salary - 31k - 33k including Tronc Expected hours: Between 40-45h / week Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sundays off Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: ASAP

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  • Tutor
    Tutor
    19 days ago
    £33500–£42000 yearly
    Full-time
    Cranbrook, Ilford

    The Adult Education Tutor will be responsible for delivering high-quality teaching, training, and educational support to adult learners from diverse backgrounds. The role involves planning and delivering engaging lessons, assessing learner progress, developing educational materials, and supporting learners in achieving their academic, professional, and personal development goals. Key Duties and Responsibilities 1. Plan, prepare, and deliver effective teaching sessions to adult learners in accordance with the academy's curriculum and learning objectives., 2. Assess learners' individual learning needs and develop tailored teaching strategies to support their progression and achievement., 3. Design, update, and maintain lesson plans, teaching materials, presentations, and assessment resources., 4. Monitor, assess, and record learner attendance, participation, progress, and achievement in accordance with internal procedures., 5. Provide constructive feedback, guidance, and academic support to learners to maximise learning outcomes., 6. Conduct initial assessments, diagnostic evaluations, and periodic reviews of learner performance., 7. Support learners with varying educational backgrounds, language abilities, and learning requirements., 8. Promote an inclusive learning environment that encourages participation, equality, diversity, and learner engagement., 9. Maintain accurate learner records and prepare progress reports as required by management and awarding bodies., 10. Ensure compliance with safeguarding, health and safety, data protection, and educational quality assurance requirements., 11. Participate in curriculum development and contribute to the continuous improvement of educational programmes., 12. Liaise with employers, external agencies, awarding organisations, and other stakeholders where required., 13. Attend staff meetings, training sessions, professional development activities, and quality assurance reviews., 14. Assist in student recruitment, induction programmes, and learner support initiatives., 15. Keep up to date with developments in adult education, teaching methodologies, and relevant subject areas.

    Immediate start!
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  • Business Analyst
    Business Analyst
    22 days ago
    £40000–£45000 yearly
    Full-time
    London

    About Us Curiouser Family is a UK-based family education and community services provider dedicated to supporting children and families through educational programmes, family activities and community engagement. As our business continues to grow, we are looking for a motivated and analytical Business Analyst to join our team and support the company's operational performance, business planning and strategic development. Key Responsibilities • Collect, analyse and interpret operational, financial and business data across the company's educational programmes, family activities and community services, and prepare regular management reports to support business decision-making., • Monitor programme performance, customer enrolment, participation rates, revenue, budgets and operating costs, identifying trends and providing recommendations to improve operational efficiency and business performance., • Analyse the financial performance, income, expenditure and budget utilisation of different programmes, providing insights to support cost control, resource allocation and financial planning., • Analyse customer feedback, service outcomes and business performance data to evaluate the effectiveness of existing programmes and recommend improvements to enhance customer experience and service quality., • Develop and maintain key business performance indicators (KPIs) and management reporting systems to support strategic planning and performance management., • Assist in preparing business plans, operational budgets, forecasts and performance reports to support business planning and resource management., • Review internal operational and administrative processes, identifying opportunities to improve workflow efficiency, strengthen internal controls and enhance cross-departmental collaboration., • Work closely with different departments to collect and analyse business and financial information, providing practical recommendations to support the company's day-to-day operations and long-term development., • Provide business performance analysis and strategic support to senior management, contributing to the company's continued growth and operational improvement. Person Specification The successful candidate should have: • A bachelor's degree or above in Business, Finance, Accounting, Economics or a related discipline., • Relevant experience in business analysis, financial analysis, management reporting or operational analysis., • Strong analytical and problem-solving skills, with the ability to interpret business and financial data and present meaningful insights., • Experience in budgeting, financial analysis and business performance reporting., • ACCA qualified, partially qualified, or actively studying towards the ACCA qualification is highly desirable., • Excellent Microsoft Excel skills; experience with data analysis and reporting tools would be advantageous., • Strong organisational and communication skills, with the ability to work collaboratively across different departments., • Excellent written and spoken English; Mandarin Chinese language skills would be an advantage due to the company's client base.

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  • Adult Education Tutor
    Adult Education Tutor
    2 months ago
    £33500–£42000 yearly
    Full-time
    Cranbrook, Ilford

    The Adult Education Tutor will be responsible for delivering high-quality teaching, training, and educational support to adult learners from diverse backgrounds. The role involves planning and delivering engaging lessons, assessing learner progress, developing educational materials, and supporting learners in achieving their academic, professional, and personal development goals. Key Duties and Responsibilities 1. Plan, prepare, and deliver effective teaching sessions to adult learners in accordance with the academy's curriculum and learning objectives., 2. Assess learners' individual learning needs and develop tailored teaching strategies to support their progression and achievement., 3. Design, update, and maintain lesson plans, teaching materials, presentations, and assessment resources., 4. Monitor, assess, and record learner attendance, participation, progress, and achievement in accordance with internal procedures., 5. Provide constructive feedback, guidance, and academic support to learners to maximise learning outcomes., 6. Conduct initial assessments, diagnostic evaluations, and periodic reviews of learner performance., 7. Support learners with varying educational backgrounds, language abilities, and learning requirements., 8. Promote an inclusive learning environment that encourages participation, equality, diversity, and learner engagement., 9. Maintain accurate learner records and prepare progress reports as required by management and awarding bodies., 10. Ensure compliance with safeguarding, health and safety, data protection, and educational quality assurance requirements., 11. Participate in curriculum development and contribute to the continuous improvement of educational programmes., 12. Liaise with employers, external agencies, awarding organisations, and other stakeholders where required., 13. Attend staff meetings, training sessions, professional development activities, and quality assurance reviews., 14. Assist in student recruitment, induction programs, and learner support initiatives., 15. Keep up to date with developments in adult education, teaching methodologies, and relevant subject areas.

    Immediate start!
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  • Tutor
    Tutor
    2 months ago
    £33500–£42000 yearly
    Full-time
    Cranbrook, Ilford

    The Adult Education Tutor will be responsible for delivering high-quality teaching, training, and educational support to adult learners from diverse backgrounds. The role involves planning and delivering engaging lessons, assessing learner progress, developing educational materials, and supporting learners in achieving their academic, professional, and personal development goals. Key Duties and Responsibilities 1. Plan, prepare, and deliver effective teaching sessions to adult learners in accordance with the academy's curriculum and learning objectives., 2. Assess learners' individual learning needs and develop tailored teaching strategies to support their progression and achievement., 3. Design, update, and maintain lesson plans, teaching materials, presentations, and assessment resources., 4. Monitor, assess, and record learner attendance, participation, progress, and achievement in accordance with internal procedures., 5. Provide constructive feedback, guidance, and academic support to learners to maximise learning outcomes., 6. Conduct initial assessments, diagnostic evaluations, and periodic reviews of learner performance., 7. Support learners with varying educational backgrounds, language abilities, and learning requirements., 8. Promote an inclusive learning environment that encourages participation, equality, diversity, and learner engagement., 9. Maintain accurate learner records and prepare progress reports as required by management and awarding bodies., 10. Ensure compliance with safeguarding, health and safety, data protection, and educational quality assurance requirements., 11. Participate in curriculum development and contribute to the continuous improvement of educational programmes., 12. Liaise with employers, external agencies, awarding organisations, and other stakeholders where required., 13. Attend staff meetings, training sessions, professional development activities, and quality assurance reviews., 14. Assist in student recruitment, induction programmes, and learner support initiatives., 15. Keep up to date with developments in adult education, teaching methodologies, and relevant subject areas.

    Easy apply
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