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Regulatory Affairs Manager EU, clinical trials, post approval Your new company An exciting opportunity has arisen for an experienced Regulatory Affairs Manager to join a leading global biotechnology organisation. Working within the European Regulatory Affairs team, you will play a critical role in supporting the development, approval and life cycle management of innovative medicines across a diverse portfolio spanning metabolic, cardiovascular, inflammatory, endocrine and bone diseases, as well as biosimilars.This role offers the opportunity to work on products from early clinical development through to marketing authorisation and post-approval activities, collaborating with cross-functional teams across Europe and globally. Your new role As a key member of the Regulatory Affairs function, you will be responsible for supporting regional regulatory strategies and ensuring the successful planning and execution of regulatory submissions in line with business objectives and evolving regulatory requirements.Key Responsibilities Plan, prepare and manage regulatory submissions, including clinical trial applications and marketing authorisation activities. Support the implementation of regional regulatory strategies across a portfolio of development and commercial products. Provide regulatory expertise and guidance to cross-functional teams on European regulatory requirements and pathways. Contribute to the development of regulatory documentation and support interactions with health authorities. Advise on regulatory mechanisms that can accelerate product development, including orphan designation, fast track pathways, paediatric plans and compassionate use programmes. Support labelling activities and negotiations with regulatory agencies. Assess regulatory risks and opportunities, helping to shape product development and life cycle strategies. Monitor changes in legislation, guidelines and regulatory policy, evaluating their impact on product development and commercialisation. Conduct regulatory research and analyse precedent cases to support strategic decision-making. Track competitor activities and regulatory trends within the therapeutic landscape. What you'll need to succeed We are seeking an ambitious and motivated Regulatory Affairs professional with:Essential Requirements Degree in a scientific discipline, Life Sciences or related field. Previous experience within Regulatory Affairs in the pharmaceutical or biotechnology industry. Strong understanding of European regulatory procedures for clinical trials and marketing authorisations. Knowledge of medicinal product legislation and regulatory guidelines. Understanding of drug development and product life cycle management. Experience working within a regional regulatory environment. Excellent written and verbal communication skills. Ability to interpret and communicate complex scientific and clinical information. Strong problem-solving skills with the ability to identify risks and develop effective solutions. Proven ability to build positive relationships and influence stakeholders across functions. What you'll get in return Remote working with once per month onsite presence What you need to do now Join a world-leading biotechnology organisation with a strong pipeline of innovative therapies. Work on cutting-edge products that improve patient outcomes globally. Gain exposure to a broad range of regulatory activities across development and commercial portfolios. Collaborate with highly skilled international teams in a supportive and inclusive environment. Enjoy excellent career development opportunities within a global organisation.If you are a Regulatory Affairs professional looking to take the next step in your career and contribute to bringing innovative medicines to patients across Europe, we would love to hear from you

Our client is a high-end and very prestigious Jewellery company based in Central London. They are seeking an experienced Franchise Account Manager. Operating within a fast-paced and highly dynamic luxury environment, the Franchise Account Manager is responsible for developing commercial partnerships across international selected Franchise territories. This role is pivotal in optimizing commercial performance, elevating brand presence, and delivering a state-of-the-art B2B client experience aligned with the highest standards of luxury retail.Role and Responsibility:Operations & Execution:Oversee end-to-end order management including allocation, invoicing and logisticsEnsure seamless coordination between internal teams and external partnersMaintain accurate reporting, trackers and cash flow visibilityCross-Functional Coordination:Coordinate with Merchandising, Production, Finance, Logistics and Marketing teamsEnsure alignment across all business functions to deliver operational excellenceCommercial Management:Drives sales performance and profitability across selected Franchise AccountsAnalyse sales trends, stock levels, and market dynamics to identify growth opportunitiesDevelop and execute strategic action plans aligned with global objectivesClient Management:Act as primary point of contact for selected Franchise partnersAdvise on Product Strategy, Merchandising and Retail excellenceShowroom & Brand Experience:Prepare and present collections for key client meetings and exhibitionsSupport showroom excellence and product storytelling at HQContribute to maintaining the highest standards of brand presentation.A University Degree is preferred along with strong commercial acumen with a strategic mindset. Must be proactive, reliable and solutions-driven with excellent communication and stakeholder management skills. Jewellery experience is essential.TPBN1_UKTJ

PURPOSE OF CHANNEL MANAGER JUNIOR:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF CHANNEL MANAGER JUNIOR:The Channel Manager will report to the Channel Lead (Controller or Senior)Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER JUNIOR:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities areWork collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & MarginEBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specificAccountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBITbeing achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DESCISION MAKING LEVEL/ COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSIBILITYNot Applicable as part of this role.BENEFITS OF A CHANNEL MANAGER JUNIOR:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCE OF A CHANNEL MANAGER JUNIOR:Ideally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURES OF A CHANNEL MANAGER JUNIOR:Business Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.TPBN1_UKTJ

Events Manager: 4 days a week; London/Hybrid;Do you have experience in events, exhibitions, or in a marketing role?Have you strong project management skills and enjoy delivering in-person events with multiple stakeholders?If so I would love to hear from you! I am working on a great role with a trade association committed to promoting a key component that underpins UK food security, food safety, and a thriving food industry. You will be part of a close-knit team working with multiple stakeholders . Key requirements include the ability to work strategically and operationally, excellent written and visual communication skills, detail orientated and able to travel throughout the UK. Benefits include a generous pension, season ticket loan, and 25 days holiday.Please apply with your latest CV and cover note highlighting why you feel you would be a good fit for this role. We review all applicants and if you do not hear from us within seven days, please consider your application unsuccessful on this occasion.TPBN1_UKTJ

The role:A leading property developer and operator is seeking a Leasing Manager for a new build-to-rent site in NW London. The role will involve managing a team of negotiators, driving occupancy and overseeing the leasing process.Responsibilities include:Carry out regular rent analysis of the local market.Lead and manage a team of Lettings Negotiators.Meet prospective tenants, conduct viewings and negotiate rental offers.Complete applicant vetting requirements.Coordinate renewal communications and negotiations.Ensure arrival packs are prepared and ready for the tenant move ins.Provide first class customer service to residents and applicants.Ensure systems are kept up to date and accurate for all lettings and rental data.Ensure good presentation of available apartments.Coordinating the online marketing for available apartments.Ensure all enquiries are responded to in line with agreed service levels.Assist the Head of Leasing with projects.Provide exceptional customer service to residents at all times.The person:Experience working as a Manager or Team Leader within lettings.Prior experience working in a negotiator role within real estate.Strong interpersonal skills.Excellent communication skills.Strong knowledge of the lettings process and legislation.If youre interested in this BTR Leasing Manager position and you possess the required skill set, then apply now. Should you have any further questions, contact Martha Kiernan at Collins Property Recruitment.Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!TPBN1_UKTJ

Our client is seeking a dedicated Junior Maintenance Technician / Junior Handyman / Property Operations Assistant to join their estate agency.This role requires travel between properties in central London so being able to drive a moped is a strict requirement.Why Join:Pool Moped: Provided for business use.Career Development: A fantastic opportunity to grow your career in the real estate market.The RoleThis is a great first step into the world of Property and Property Management. You will get a variety of experiences and plenty of opportunity for progression.Junior Handyman Duties:Carry out basic hands-on tasks including screwing in fixtures and fittings, installing curtain rails, blinds, shelves, and wall-mounted items.Complete painting and decorating touch-ups to maintain property standards.Assemble flat-pack furniture, tighten fittings, adjust doors, and assist with general upkeep tasks.Support furniture moving, room setup changes, and property reconfiguration as required.Access Coordination amd Guest Preparation:Coordinate contractor access, assist with maintenance scheduling, manage key handovers, and prepare properties for incoming guests or tenants.Restock essentials and ensure properties are tidy, functional, and ready for occupancy.Property Presentation and Marketing Support:Prepare properties to a high visual standard for viewings and guest arrivals.Capture quality photos and videos for listings and promotional use, ensuring properties are clean, organised, and well-presented.Issue Reporting and Communication:Log maintenance issues and updates in the CRM system.Maintain clear communication with the Property Manager regarding property status, completed tasks, and any concerns requiring further attention.Administrative and Operational Support:Assist with utility readings, document organisation, and maintaining accurate tenant and property records to support smooth day-to-day operations.RequirementsExperience in roles such as Maintenance Technician, Handyman, Inventory Clerk, Property Manager, Lettings Assistant, or similar positions are beneficial, but not required.Important: This role requires confident and legal moped driving within London.We will only consider applicants who:Strong time management and ability to work independently across multiple locations.Excellent written communication and keen attention to detail.Friendly, professional, and approachable manner when interacting with tenants, contractors, and team members.Valid UK moped (CBT) licence and confident riding experience ideally in a work-related context (e.g. delivery or courier)Benefits:Company pensionEmployee discountAccess to a health and wellbeing programmeSalary: Starting at £25,500 per yearJob Type: Full-TimeAdditional Pay: Loyalty and yearly bonusesIf you cannot ride a moped, please do not applyApply now with an up-to-date CV.TPBN1_UKTJ

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.Job Description 12 month maternity coverWe are looking for a commercially focused Customer Insights and Performance Manager on a 12 month fixed term basis , to lead performance strategy, forecasting, prioritisation, and optimisation across Customer Marketing activity in Experian Consumer Services. This is a high-impact role with strong exposure to senior stakeholders, offering the opportunity to shape decision-making, influence strategic direction, and drive measurable improvements in customer engagement and business performance.Your role will combine strategic ownership with hands-on delivery. You will be responsible for translating performance data into clear priorities, identifying opportunities for improvement, shaping communication and testing strategy, and driving change across the Customer Marketing agenda. You will also manage a Customer Marketing Analyst, ensuring strong day-to-day insight generation and performance support across the team.Key responsibilitiesOwn forecasting, performance management, creation of new engagement metrics and reporting, translating planned initiatives into robust forecasts, targets, and clear performance updates for senior stakeholdersLead prioritisation and sizing of Customer Marketing projects, assessing scope, value, and impact, and identifying new opportunities to improve engagement and commercial performanceShape communication and contact strategy through insight-led recommendations, working closely with Analytics to improve customer journeys, lifecycle performance, and overall marketing effectivenessLead the creation and execution of a robust testing roadmap for the Customer Marketing team, including strategic and tactical testing across contact strategy, customer experience, and messaging, and ensure actions are followed through into measurable outcomesPartner with senior stakeholders across Customer Marketing, Product, Commercial, Finance, and Analytics to align priorities, influence decisions, and drive business impactOwn governance of campaign and journey targeting, ensuring a high standard of quality, accuracy, and consistency across execution as well as ensuring that the right customers receive the right communications at the right timeManage and develop a Customer Marketing Analyst, providing direction across campaign reporting, test analysis, anomaly identification, and day-to-day insight generationQualifications Strong forecasting and performance management experience, with the ability to work confidently with key metrics, targets, and data-driven recommendationsExperience leading testing programmes designed to improve customer engagement, customer experience, or campaign performanceStrong commercial, numerical, and analytical capability, with the ability to connect customer performance analysis to business outcomes, strategic priorities, and credible business casesStrong stakeholder management, influencing, and communication skills, with the ability to present complex performance narratives clearly to senior and non-technical audiencesAbility to prioritise effectively, make sound decisions, and drive change through to executionExperience managing or mentoring an analystNice to haveStrong SQL skills and experience using analytical tools such as MixpanelGood CRM knowledge, ideally including Salesforce and campaign targeting principlesAdditional Information Our benefits package includes:Hybrid working - 40% office basedGreat compensation package and discretionary bonus planCore benefits include Pension, BUPA healthcare and more25 days annual leave plus bank holidaysOur uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.Grade: D/EB8#LI-GN1 #LI-HybridExperian Careers - Creating a better tomorrow togetherFind out what its like to work for Experian by clicking hereTPBN1_UKTJ

Digital Marketing Manager – Greater London – Up to £65,000 pa + Benefits – REF 078 £55,000 - £65,000 pa + Benefits Mon – Fri | 37.5 Hours per Week An exciting opportunity has arisen for an experienced Digital Marketing Manager to join a specialist manufacturing business with a global customer base and an excellent reputation for quality, innovation and technical excellence. Supplying products into the automotive, motorsport and industrial sectors, our client is looking for a commercially focused marketing professional to take ownership of its digital marketing strategy across multiple brands. This is a fantastic opportunity to play a pivotal role in shaping the company's digital presence, improving customer engagement and driving business growth through innovative digital marketing initiatives. Reporting into the senior leadership team, you will be responsible for managing and developing the company's digital marketing ecosystem, ensuring digital channels support lead generation, customer retention, brand awareness and commercial performance. You will oversee CRM and marketing automation, website performance, digital content, analytics and reporting, whilst working closely with internal stakeholders and external marketing partners to continuously improve digital performance. This is a broad and varied role that will suit someone who enjoys combining strategic thinking with hands-on delivery and is passionate about using data-driven insights to influence business growth. Skills & Experience Needed: Previous experience within a Digital Marketing Manager or Senior Digital Marketing position Proven experience managing CRM platforms, customer engagement programmes and marketing automation Strong experience managing websites, improving user experience and driving conversion rate optimisation (CRO) Experience creating and delivering digital content including email marketing, blogs, product content and online campaigns Strong analytical skills with experience using Google Analytics and other reporting tools to monitor performance and identify opportunities for improvement Experience collaborating with senior stakeholders, sales teams, technical departments and external marketing agencies Knowledge of SEO and organic search strategies to improve online visibility Experience managing PPC campaigns across Google Ads and other digital advertising platforms Experience managing social media channels and digital engagement campaigns Excellent communication, project management and stakeholder management skills * Experience working within a manufacturing, engineering, automotive or technical products environment would be highly advantageous This is an excellent opportunity to join a growing organisation where digital marketing is recognised as a key driver of future success. The successful candidate will have the opportunity to shape digital strategy across multiple brands, influence commercial growth and play a significant role in the continued expansion of the business. To apply for this role, please call and/or send your CV to David Hopkin

General Manager About the Role We are looking for an exceptional General Manager to lead one of our pubs with passion, energy and commercial focus. As General Manager, you will have complete responsibility for the operational and financial performance of the business. You will create memorable guest experiences, inspire your team, drive sales, maximise profitability and ensure the highest standards across every area of the venue. This is a hands-on leadership role requiring strong commercial awareness, outstanding people management and a genuine passion for hospitality. Key Responsibilities Commercial Performance Deliver weekly, monthly and annual sales targets. Maximise profit through effective cost control. Manage labour costs in line with company targets. Control stock, wastage and purchasing. Drive wet sales, food sales and event revenue. Identify opportunities to increase spend per head. Analyse daily and weekly KPIs. Produce action plans to improve performance. Deliver agreed EBITDA targets. Leadership Recruit, train and develop high-performing teams. Lead by example on every shift. Create a positive, motivated working environment. Conduct regular one-to-ones. Hold structured team meetings. Complete performance reviews. Manage disciplinary and grievance procedures in line with company policy. Support succession planning. Develop future supervisors and managers. Guest Experience Deliver outstanding customer service. Maintain consistently high hospitality standards. Resolve complaints professionally. Build relationships with regular guests. Monitor online reviews. Drive guest satisfaction scores. Ensure every guest receives a warm welcome. Operational Standards Maintain exceptional standards across: Cleanliness Presentation Safety Compliance Cellar management Food safety Kitchen standards Bar standards Toilets External areas Back of house Stock rooms Beer gardens Signage Maintenance Complete regular venue audits and ensure all actions are completed promptly. Financial Management Responsible for: Weekly P&L performance Labour forecasting Payroll control Stocktakes GP performance Budget management Cash handling Banking procedures Invoice control Petty cash Utilities management Waste reduction Understand financial reports and use data to improve business performance. People Management Recruit quality team members. Complete structured inductions. Deliver ongoing training. Coach team members daily. Manage attendance. Complete return-to-work interviews. Manage holiday planning. Produce compliant rotas. Ensure legal staffing levels. Promote diversity and inclusion. Compliance Ensure full compliance with: Licensing Act Health & Safety Food Safety HACCP Fire Safety GDPR Challenge 25 Employment Law Right to Work checks Risk Assessments COSHH Accident Reporting Food Allergen Regulations Stock Management Complete weekly stock counts. Investigate variances. Minimise losses. Manage deliveries. Rotate stock correctly. Reduce wastage. Protect company assets. Marketing & Sales Work with the Operations Team to: Deliver seasonal campaigns. Promote live sport. Maximise entertainment nights. Drive food promotions. Increase social media engagement. Grow private bookings. Build community relationships. Develop local partnerships. Events Lead successful delivery of: Live music DJs Quiz nights Sporting events Seasonal celebrations Private functions Charity events Community initiatives Ensure every event is commercially successful and operationally excellent. Team Culture Create a culture built around: Respect Accountability High Standards Teamwork Fun Integrity Recognition Continuous Improvement Administration Complete all required administration accurately and on time, including: Rotas Payroll Stock records Incident reports Maintenance requests Weekly reports Audit paperwork Training records HR documentation Skills & Experience Essential: Minimum 3 years experience as a General Manager in a high-volume pub, bar or hospitality venue. Proven commercial success. Excellent leadership skills. Strong financial understanding. Experience managing large teams. Excellent communication skills. Personal Licence Holder (preferred). Strong knowledge of licensing and food safety legislation. Desirable: Multi-site experience. Experience managing entertainment-led venues. Experience with sports-led businesses. Knowledge of EPOS and stock management systems. Key Performance Indicators (KPIs) The General Manager will be measured against: Sales growth EBITDA Gross Profit Labour percentage Wage productivity Mystery guest scores Audit compliance Food hygiene rating Guest satisfaction Google review score Team retention Recruitment success Training completion Stock variance Health & Safety compliance Social media engagement Private booking growth Personal Attributes You will be: Passionate about hospitality. Commercially driven. Inspirational. Highly organised. Calm under pressure. Professional. Honest and accountable. Guest obsessed. Results focused. Resilient. Positive. Adaptable. What We Offer Competitive salary. Performance-related bonus. Career progression opportunities. Ongoing leadership development. Company pension. Staff discounts. Recognition programmes. Company events. Supportive Operations Team. Opportunity to lead one of the regions most exciting hospitality venues. Our Values Every decision we make is guided by three simple principles: People We invest in our teams and create memorable experiences for our guests. Standards We never compromise on quality, cleanliness, safety or service. Fun Hospitality should be enjoyable for our guests, our teams and our communities. TPBN1_UKCT

Deputy Pub Manager Job Description Job Title Deputy Pub Manager Reports To General Manager Location As Required Role Purpose As Deputy Pub Manager, you will support the General Manager in the successful day-to-day running of the pub, ensuring exceptional customer service, strong financial performance and outstanding operational standards. You will lead by example, inspire and develop the team, and take full responsibility for the venue in the General Managers absence, ensuring the pub operates safely, efficiently and profitably. Key Responsibilities Leadership & Team Management Support the General Manager in leading and motivating the pub team. Recruit, train and develop bar staff and supervisors. Conduct inductions and ensure all mandatory training is completed. Coach team members to deliver outstanding customer service. Manage shifts effectively and confidently. Support performance management, appraisals and disciplinary procedures where required. Lead by example and promote a positive working culture. Guest Experience Deliver exceptional customer service at all times. Ensure every guest receives a warm and friendly welcome. Resolve customer complaints quickly and professionally. Build relationships with regular customers and encourage repeat business. Maintain a vibrant, safe and enjoyable atmosphere throughout the venue. Operational Management Support the smooth day-to-day operation of the pub. Manage opening and closing procedures. Ensure all areas of the pub remain clean, organised and well presented. Maintain excellent cellar, bar and back-of-house standards. Ensure equipment is maintained and any maintenance issues are reported promptly. Oversee busy trading periods and ensure smooth service delivery. Financial Responsibilities Support achievement of weekly and monthly sales targets. Assist with rota planning to control labour costs. Complete cash handling, banking and reconciliation procedures accurately. Monitor daily sales performance. Help maximise profitability through effective cost control. Support stock ordering and supplier management. Stock Control Receive and check deliveries. Carry out regular stock counts. Investigate stock discrepancies. Ensure stock rotation and minimise wastage. Maintain accurate cellar management and product quality. Compliance Ensure compliance with Licensing Laws. Promote and enforce Challenge 25 procedures. Maintain Health & Safety and Fire Safety standards. Ensure Food Safety procedures are followed where applicable. Complete all required compliance checks and documentation. Maintain accident, incident and refusal logs. Sales & Business Development Support delivery of company promotions and events. Drive food and drink sales through excellent product knowledge. Encourage upselling across the team. Support local marketing initiatives and social media activity. Help maximise revenue during live sport, entertainment and seasonal events. Skills & Experience Essential Previous supervisory or management experience within a pub, bar or hospitality environment. Strong leadership and people management skills. Excellent communication and interpersonal skills. High standards of customer service. Cash handling and financial control experience. Ability to work under pressure in a fast-paced environment. Flexible approach to working evenings, weekends and bank holidays. Desirable Personal Licence Holder (or willingness to obtain). Cellar management experience. Experience with EPOS and hospitality systems. First Aid qualification. Personal Qualities Passionate about hospitality. Positive and enthusiastic attitude. Strong leadership skills. Excellent organisational ability. Reliable and dependable. Honest and trustworthy. Professional appearance. Strong problem-solving skills. Commercially aware. Calm under pressure. Key Performance Indicators (KPIs) Sales and profit performance. Labour cost management. Customer satisfaction and online reviews. Stock variance and wastage. Compliance audit scores. Team engagement and retention. Mystery guest results. Health & Safety compliance. Venue standards and cleanliness. What We Offer Competitive salary. Performance-related bonus opportunities. Career progression within the business. Ongoing training and development. Company pension. Employee discounts. Supportive leadership team. Recognition and reward programmes. Our Values At A.K. Whelan Pubs , everything we do is built around our three core values: People We invest in our teams and create welcoming experiences for every guest. Standards We take pride in delivering excellence across every aspect of our business. Fun We create lively, memorable pubs where customers and colleagues enjoy spending time. If youre an ambitious hospitality professional with a passion for leading teams and delivering exceptional guest experiences, wed love to hear from you. TPBN1_UKCT

Job Title: Medical Business Relationship Manager Reporting to: Director of Sales Role: Full time WhoWe Are Loveday&Co.offersover100yearsofcombinedexperienceinelderlycare,healthcareandhospitality. Loveday is recognised as the only private members club of senior care in London. The Mission We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea, we are expanding across London and the Home Countries with innovative new services for seniors. Loveday will also open its first Health, Wellness and Rehabilitation retreat in 2025. Position Overview We are seeking a dynamic and results-driven Medical Business Relationship Manager to lead our medical sales within central London and the expansion of our new Health, Wellness and Rehabilitation retreat. This role is pivotal in launching a new arm to the Loveday organisation while ensuring continuous engagement with referrers, clinicians, and key stakeholders to maintain our central London recover success. The successful candidate will promote the Loveday brand to drive recover revenue and work alongside the sales and operations teams to achieve the very highest standards of professional partnerships and member experience. This is an opportunity to shape and launch an innovative health and wellness retreat proposition and work in a mission driven environment to make a real impact in senior care and rehabilitation. The role requires a passionate individual with expertise in medical healthcare sales, relationship management, and event coordination, who can champion the benefits of our new rehabilitation offering while partnering with other expertise within the organisation with enthusiasm and strategic insight. This candidate with demonstrate collaborative, across-function experience to drive the very best outcomes for the member and the organisation. KeyResponsibilities-BusinessDevelopment&Revenue Growth Developandexecuteabusinessdevelopmentstrategytodrivereferralsforthenew brand Maintain relationships with London based referrers to drive revenue to London residences while promoting the new rehab offering Engage with referrers, hospitals, and clinicians positioning Loveday as the experts in senior care and create interest and excitement of the new rehab brand Ensure smooth transition for new move ins by coordinating with the sales, operations andcare teams EventManagement&Awareness Building Organiseandleadeventsinpartnershipwiththeresidencesalesteamtoshowcaseour services and highlight the differentiating factors of our proposition. Collaboratewithmarketing,initiativesthatpositionourrehabilitationandhealthretreat services as the preferred choice. Representthecompanyatnetworkingevents,conferences,andindustryforumstodrive awareness and referrals. Performance&Target Achievement Ensure the CRM is fully utilised to track and map BD outcomes and drive sales performance to meet and exceed occupancy and revenue targets. Achievetargetsandkeyperformance indicators Monitor and analyse referral trends, adjusting strategies to optimise business development efforts. Reportonkeymetrics,providinginsightsonmarkettrends,challenges,and opportunities. The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the requirements of the role. KeySkills& Experience Experienceofworkinginafastpacedenvironmentwithmultipleprofessional stakeholders Excellentcommunicationskillswithinternalandexternal stakeholders DrivenbyKPIsand targets Provenbusinessdevelopment,healthcaresales,orrehabilitationsales experience. Strongknowledgeoftheseniorcaresector,rehabilitationservicesandmedical sales. Experienceinrelationshipmanagement,stakeholderengagement,andreferralpipeline development. Exceptional communication and presentation skills, with the ability to engage and influence decision makers. Proficiencyineventplanning,marketing,andsalesstrategiestodrivebrand awareness. Ability to work independently, take initiative, and drive results in a target-driven environment. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. TPBN1_UKCT

Director of Integrated Marketing, delivering impactful brand, campaign, and commercial marketing initiatives across the UK, Ireland, and Europe. Experience working across a broad marketing mix, including brand, content, digital, CRM, email, PR, events, and in property marketing. Enhance the guest jo

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