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  • Bar / Restaurant Supervisor
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    Bar / Restaurant Supervisor
    il y a 6 heures
    £14.5 par heure
    Temps plein
    Bromley

    Restaurant Supervisor (Bar & Grill) | The Royal Bell Location: The Royal Bell, 175 High Street, Bromley BR1 1NN Type: Permanent | Full-Time Start Date: August 2026 Restaurant Supervisor Required for Premium Bar & Grill The Royal Bell is a Grade II listed building reimagined as a five-storey, design-led leisure destination offering elevated service and culinary excellence across multiple spaces including: • Private Members Club, • Bar & Grill, • Pizza Restaurant, • Café, • Royal Hall Grand Ballroom, • Expansive Garden & Members' Terrace, • Event Spaces, • 14 Boutique Hotel Rooms Defined by connection, it's a place for our members to work, unwind, celebrate and belong. Where productivity meets party, ideas meet action, and connections aren't incidental—they're inevitable. We're looking for an experienced Restaurant Supervisor to lead the floor within our Bar & Grill. This is a hands-on leadership role for someone who thrives in a busy, premium hospitality environment and takes pride in delivering exceptional guest experiences. Working closely with the Restaurant Manager and senior management team, you'll lead service from the front, support and develop the waiting team, and ensure every guest receives warm, knowledgeable and professional hospitality. We're looking for someone who doesn't just supervise service—they raise the standard of it. Key Responsibilities • Lead the restaurant floor during service, ensuring every shift runs smoothly and efficiently., • Supervise, motivate and support the front of house team, leading by example at all times., • Deliver exceptional guest experiences, resolving feedback and service issues professionally and confidently., • Ensure food and drinks are served to the highest standards of presentation and service., • Coordinate with the kitchen and bar teams to maintain excellent communication and smooth service., • Train, coach and develop waiting staff, helping to build a knowledgeable and high-performing team., • Monitor restaurant presentation, cleanliness and organisation throughout every shift., • Support rota management, team briefings and shift planning alongside the Restaurant Manager., • Ensure all food safety, licensing and health & safety procedures are followed., • Assist in achieving labour, sales and guest satisfaction targets through effective floor management. What We're Looking For • Previous experience as a Restaurant Supervisor, Senior Waiter/Waitress, Floor Supervisor or similar leadership role within a quality restaurant, premium pub or hotel., • A genuine passion for hospitality and delivering memorable guest experiences., • A confident and approachable leader who enjoys coaching and developing others., • Excellent organisational skills with the ability to stay calm under pressure., • Strong food and beverage knowledge with the confidence to make recommendations and drive sales., • A hands-on approach with a willingness to support every area of the restaurant when required., • Professional presentation and outstanding communication skills., • Flexibility to work evenings, weekends and key trading periods. What We Offer • Competitive salary., • Generous tronc and tips., • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development., • Clear opportunities for career progression within a growing hospitality business., • The opportunity to play a key role in one of South East London's most exciting hospitality destinations. If you're an experienced hospitality professional ready to take the next step in your career and help shape an exceptional dining experience, we'd love to hear from you.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    il y a 13 heures
    £40000 par an
    Temps plein
    Bromley

    Assistant General Manager| The Royal Bell Location: The Royal Bell, 175 High St, Bromley BR1 1NN Type: Permanent | Full-Time Start Date: August 2026 Assistant General Manager required for innovative Hospitality Concept. The Royal Bell is a Grade 2 listed building re imagined as a five-storey, design lead leisure destination offering elevated service and culinary excellence across multiple pieces including; · Private members club · Bar and grill · Pizza restaurant · Cafe · Royal Hall grand ballroom · Expansive garden and members terrace, · Event spaces and 14 hotel rooms. Defined by connection it’s a place for our members to work, unwind, celebrate, and belong. Where productivity meets party, ideas meet action, and connections aren’t incidental, they’re inevitable. Reporting to our General Manager the Assistant General Manager will be responsible for overseeing the entire operation at The Royal Bell, ensuring that every member guest through our building receives world-class service while meeting financial, health and safety, and licensing requirements. As our Assistant General Manager you will lead multiple teams, ensuring operational excellence, high service standards, and an exceptional guest experience and deputize for the GM on days off ensuring there is always a senior presence in the building. You’ll lead by example, jump in wherever needed, and bring high energy, organization, and warmth across our spaces. This is a key senior role for someone who thrives in a fast-paced, high-profile environment and is ready to champion our culture and values on the floor. Key Responsibilities • Support the General Manager in the day-to-day leadership of the entire venue, ensuring consistently high operational standards across all departments., • Lead, motivate and develop front of house management and team members, creating a positive, high-performance culture., • Take full responsibility for the venue in the General Manager's absence, ensuring smooth day-to-day operations and confident decision making., • Drive exceptional guest experiences by maintaining outstanding service standards and resolving guest feedback professionally and proactively., • Monitor sales performance, labour costs, productivity and departmental KPIs, taking action to maximise profitability., • Work closely with the Head Chef and kitchen team to ensure food quality, speed of service and consistency are maintained., • Recruit, train, coach and develop team members, ensuring clear succession planning and strong employee engagement., • Ensure all Health & Safety, Food Safety, Licensing and company compliance standards are consistently met., • Support the planning and delivery of weddings, corporate events, private functions and member events alongside the events team., • Conduct regular floor walks, maintaining high standards of cleanliness, presentation and attention to detail throughout the building., • Build strong relationships with members, hotel guests and local customers, acting as an ambassador for The Royal Bell. What We're Looking For • Previous experience as an Assistant General Manager, or senior hospitality manager within a premium hospitality environment., • A confident leader who enjoys developing people and getting the very best from their team., • Commercially aware, with a strong understanding of labour management, budgets, cost control and driving revenue., • Passionate about delivering exceptional guest experiences with a genuine eye for detail., • Calm under pressure and able to make sound decisions in a busy, fast-paced operation., • Excellent organisational skills with the ability to prioritise multiple departments and competing demands., • Hands-on, visible and willing to lead from the front rather than from the office., • Strong communication skills with the ability to build relationships with guests, members, suppliers and colleagues at every level., • Flexible to work evenings, weekends and key trading periods as required., • Personal Licence and First Aid qualifications are advantageous but not essential. What We Offer • Competitive salary., • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development opportunities., • Genuine career progression within a growing hospitality business., • The opportunity to be part of one of South East London's most exciting hospitality destinations. Pay: From £40,000.00 per year Work Location: In person

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  • Bar / Restaurant Supervisor
    Bar / Restaurant Supervisor
    il y a 9 jours
    £16.5–£17.5 par heure
    Temps partiel
    Orpington

    21-24 hours a week over a 3-day week Looking for a full or part time Restaurant Supervisor position working with a team passionate about fresh food & great hospitality? About us We’re looking for an enthusiastic, personable & driven Restaurant Supervisor to lead our team in TripAdvisor’s No.1 restaurant in the Borough of Bromley. We are an independently owned and operated restaurant/café & record store in the centre of Orpington and we’re looking for an experienced Supervisor who is passionate and capable with sincere hospitality, loves to work with fresh food and can inspire and lead their team. Opening in November 2018, we have enjoyed success including winning Best New Business & Best Independent Hospitality at Orpington’s Finest Awards. We are also proud to have gained a Travelers Choice Award every year since 2020 from TripAdvisor, awarded to the top 10% of restaurants worldwide. We offer outstanding hospitality for our guests, serving breakfast and lunch daily and dinner on a Friday evening. We also hold Supper Clubs and celebrate special events with themed evenings. All menus are fully prepared in house using premium, local, seasonal and fresh produce including amazing premium coffee. All of this surrounded by a retro record store with a vast range of vinyl music for sale. Our amazing team are the foundation to our success, we actively involve them in decisions about menu ideas, guest experience and business initiatives. We take a genuine and sincere interest for their welfare and believe this to be of the upmost importance to our business. About you You’ll need a proven capability & passion for hospitality & food quality, leading exceptional standards. We’ll be requiring you to deliver a personable leadership style for your team whom you’ll be managing, coaching and inspiring daily. You’ll be personally and fully trained by the hands-on owner of the business and supported every step of the way. We’ll be asking you to assist with developing the business in areas of training, menu development, financial targets and expanding our offer for our guests. You’ll be left in charge of the business to manage and lead during your shifts, overseeing the whole operation including management of the front and back of house teams. You’ll be fully included in the financial performance and control of the business. A minimum of 2 years’ restaurant supervising / management experience is essential working within a premium hospitality business. Coffee experience is also essential with a strong ability to deliver artisan coffee standards. Joining our team This is a fantastic opportunity to be part of a characterful, passionate and dynamic business with amazing opportunities to contribute to our future! We have development plans in place for managers, leading to growth of personal skills and opportunities for increased pay and more senior roles. Find our reviews on TripAdvisor & on Google Benefits · Permanent hours contract · 28 days paid holiday with enhanced holiday for long service · Annual pay reviews · Company pension scheme · Bonus scheme paid quarterly · Free food and drinks when working, 50% discount when dining with friends · Majority daytime shifts, great work life balance! Job Type: Part-time available / Hourly paid. Base rate of £14.00 per hour plus service charge averaging approximately at £3.00 per hour. Combined hourly rate of £17.00 approximately. On busier weeks this will be higher with increased service charge. Full time salary equivalent £35,360

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