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  • Part-Time Sales & Lettings Administrator
    Part-Time Sales & Lettings Administrator
    1 hour ago
    £12.71 hourly
    Part-time
    Handsworth, Birmingham

    Part-Time Sales & Lettings Administrator Location: Handsworth, Birmingham Job Type: Part-Time, Permanent Hours: 15–25 hours per week Salary: Competitive, dependent on experience We are a busy, growing independent estate agency specialising in residential sales, lettings and property management. Committed to delivering outstanding customer service, we are seeking to appoint a highly organised Sales & Lettings Administrator to provide reliable administrative and operational support to the Sales & Lettings team. This role is an excellent opportunity for a candidate with exceptional customer service skills who thrives in a fast‑paced, customer‑focused environment. Summary of Key Responsibilities • Respond to incoming telephone calls, emails, web/portal enquiries and in‑person visitors., • Prepare marketing materials that highlight property key features and selling points., • Maintain online and shop‑floor property listings and ensure accurate property, client and tenant records., • Support the monitoring of property sales and lettings from offer and acceptance through to move‑in, liaising with solicitors, buyers and vendors., • Process tenancy applications and references, including conducting Right to Rent and AML checks., • Support the drafting of tenancy agreements and associated lettings paperwork., • Respond to tenant‑reported emergency repairs and maintenance issues, liaising with approved contractors and arranging emergency call‑outs where necessary., • Participate in the out‑of‑hours emergency contact rota., • Occasionally holding and monitoring the company emergency mobile phone outside normal office hours. Please refer to the attached Job Description and Person Specification for full details. What We Offer • Flexible part-time working hours., • Competitive salary based on experience., • Friendly and supportive working environment., • Opportunity to build a long-term career within the property sector. How to Apply: Please submit your CV along with a brief supporting statement outlining your experience and suitability for the role.

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  • Cleaning Operative
    Cleaning Operative
    20 days ago
    £12.5 hourly
    Part-time
    Dudley

    The Property Care Technician is a vital role within our Business — far more than a Cleaner.This position is essential to maintaining the quality, safety, and presentation of every Property we manage.As the eyes and ears on the ground, a Property Care Technician plays a proactive role in identifying potential issues before they escalate, reporting concerns promptly, and helping protect both the Property and our clients’ investment. They are the first line of observation on site, ensuring standards are upheld and small matters are addressed before they become costly problems. Cleaning Cleaning duties include maintaining HMO (House in Multiple Occupation) Properties to a high standard, ensuring all Communal Areas remain clean, hygienic, and presentable. This also includes carrying out thorough End of Tenancy cleans, preparing Rooms for new occupants through detailed deep cleaning. A structured Cleaning Checklist is provided to ensure consistency, accountability, and high-quality results across every Property. Inspections Every attendance, a full Property Inspection must be carried out alongside any Cleaning.This ensures the ongoing upkeep, safety, and overall condition of the Property are consistently monitored. Any concerns, damages, or potential issues must be identified and reported promptly. An Inspection Form is required to be completed at each visit to maintain clear records, accountability, and high operational standards. Minor Maintenance Tasks Minor Maintenance Tasks include practical, on-site duties that support the smooth running and presentation of our Properties. This may involve key cutting and managing access requirements, organising or repositioning furniture, staging rooms to enhance presentation, and taking clear, professional photos for marketing purposes. These tasks play an important role in maintaining standards, supporting lettings, and ensuring each Property is ready for occupancy. Property Access & Viewings Property Access & Viewings involve attending scheduled appointments to provide access for prospective Tenants, Contractors, or Management Representatives. The Property Care Technician ensures the Property is presented to a high standard, remains secure at all times, and that any immediate observations are reported following the visit. Professional conduct and clear communication are essential when representing the Company on site.

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