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Performance & Growth Manager – Dylan Oaks £50,000-£60,000 (with strong bonus incentive) Full time Remote The Opportunity We're a premium DTC jewellery brand built on high-intent customers and a product people genuinely care about. We're growing fast and we need someone who thrives in that environment, not someone who needs everything figured out before they get started. This role owns performance. That means setting the direction for paid media, holding agencies accountable, making creative calls rooted in data, running our affiliate programme, and working closely with our CRO agency to ensure the site is converting at the level our traffic deserves. This is not a role for someone who wants to coast. We move quickly, we expect clear thinking, and we want someone who is genuinely hungry to make an impact. If that sounds like you, read on. What You'll Own • Paid Media (Meta + Google): You're hands-on in platform , you understand how campaigns are built and run, not just how to read reports. You also set direction, challenge strategy, pressure-test decisions, and hold the agency accountable to business-level outcomes, not vanity metrics., • Performance Analysis: You work in blended metrics: MER, CAC, contribution margin. You build clear views of what's working, what isn't, and what to do about it. You make decisions from data, you don't drown in it., • Creative Strategy: You connect performance data to creative output. You identify the angles that are working and why, write sharp briefs, and collaborate with creative teams to test systematically. Familiarity with tools like Foreplay or similar creative research tools is a strong plus., • Affiliate Programme: You run and manage this hands-on. Outreach, onboarding, relationships, reporting. This is a growth priority and needs someone who can run it proactively., • Site & CRO: You work with our CRO agency on Shopify improvements. PDP optimisation, UX, checkout flow. You don't need to code, but you need to have informed opinions and be able to brief changes clearly., • Retention / CRM: You're a key stakeholder, not the executor. You understand the full customer lifecycle and ensure paid and owned channels are aligned., • Team: This role may evolve to include line management as the team grows. We want someone who is open to that and can lead as well as do. What We're Looking For Essential: • DTC e-commerce experience, whether in-house or agency-side managing DTC brands directly, • Hands-on paid media platform experience , you've built and managed campaigns in Meta and/or Google Ads, not just reviewed reports, • Strong Shopify knowledge , you understand the platform deeply enough to have meaningful conversations with a CRO agency, • Experience managing or directing external paid media agencies , you know how to get the best from them without micromanaging, • Strong analytical ability , you're comfortable building your own views from raw data, not just reading dashboards someone else built, • You connect performance data to creative decisions , you know what to brief and why Who you are: • Ambitious , you want to grow with a company, not just do a job, • Curious , you're always asking why something worked and how to do more of it, • Hungry , you take initiative, you don't wait to be told, • Comfortable in fast-paced environments where things change quickly and priorities shift Advantageous: • Experience with premium or lifestyle brands, • Experience in non-subscription DTC (one-time purchase dynamics), • GA4, Triple Whale, Northbeam, or similar attribution tools This Is Not For You If... • Your experience is limited to executing within someone else's strategy, you want to own the thinking too, • You're primarily a platform operator (ads manager) rather than a growth strategist, • You're not comfortable with ambiguity or making calls with imperfect data, • You measure success in platform metrics rather than business outcomes, • You need a large team or heavy infrastructure to do your best work, • You want a slow, steady, corporate environment , we move fast and expect you to keep up Why This Role • Real ownership: set direction, make decisions, see the results, • Fast-growing company: we're scaling quickly and this role grows with it, • Direct access to decision-makers: no layers, no politics, • Premium product: genuine customer loyalty and strong repeat rates, • Competitive salary: £50,000-£60,000 with meaningful commercial exposure

Supply Chain Operations Coordinator We are currently recruiting for a Supply Chain Operations Coordinator to work based in Billericay, Essex on a full time, permanent basis. About us DCK Group a global leader in the design, supply of fashion jewellery and accessories. Here at DCK our people are central to everything we do. We are welcoming, friendly and have a culture that promotes learning and development from day one. Diversity, equality and inclusion are the core of who we are and reflect this in every aspect of our company culture, DCK DNA. It’s a great time to join DCK, we are looking for dynamic individuals who are as passionate about our business as we are, as it continues to flourish and grow. We offer a variety of benefits, including 25 days paid holiday plus bank holidays, flexible working hours - core hours of 10am - 4pm and 4pm finishes every Friday, Agile working, including WFH opportunities throughout the week and many more. Our Head Office is in Billericay, Essex with transport links to Central London, Stratford and Southend. We also offer free parking if you drive to us! Primary purpose: To be responsible for the development and leadership of the Supply Chain Operations Assistants and manage priorities and the team’s workload ensuring the delivery of high quality, productive and accurate operational support to the business, driving best practice and streamlined ways of working through implementing process improvements and training. Key responsibilities: Optimises the efficiency of the Supply Chain Operations and Logistics team, supporting operational excellence and driving efficient administration on the team - • Manage cross function administration to enhance efficiencies to all functions, collating and directing workflow, ensuring tasks are completed accurately and in a timely manner, • In depth understanding of all areas within Supply Chain Operations and Logistics team, able to support the admin pool as necessary, • Provide admin support for complex or difficult tasks utilising wider business knowledge to complete the task, • Manage fines process ensuring that all fines are loaded correctly resolving any queries as required, • Super User on WFX making amends to the system as required, • Monitor system governance (running reports to ensure that all data is captured and accurate e.g. card types / colour / size etc and ensuring teams make the necessary corrections), • Managing setting up packing codes on WFX as directed by the Packaging Supervisor, • Critical path management, ensuring that testing / commitment and supply chain deadlines are met, • Act as first point of escalation for the admin team, • Lead Supply Chain Operations admin meetings ensuring that the team are clear on priorities and rationale behind workload, • Develop Supply Chain Operations Assistants ensuring they have the knowledge, skills, tools and support to complete the relevant admin tasks, • Ensure that admin SLA’s and KPI’s are maintained, • Ensure that Brand PO’s are raised accurately and that any issues are discussed with the brand and rectified prior to the PO being raised, • Act as the main point of contact between the brand teams and the Supply Chain Operations Admins Ad-hoc - Support with onboarding new suppliers as and when required Support with on-boarding of new brands where required Support with new business opportunities as and when required Communication & Culture- role models efficient communication at all levels creating an inclusive and warm culture in line with the DCK DNA - Establishes clear and engaging communication routines with colleagues at all levels, to encourage a culture of transparency, accessibility, regularity, and clear direction. Acts as a technical visionary and specialist who inspires innovation and instills commerciality in every decision made. Routinely reviews process and systems for innovation and commerciality. Supports the establishment of a warm and supportive culture within the team, has awareness of team environment and behaviors, and actively assists with areas of concern. Acts as a DCK role model. People- role models the DCK DNA, driving own development and building strong relationships - Supports the teams to deliver consistent standards & improved performance through positive engagement. Provide guidance to the Commercial Operations team, including training and motivation of the team, optimizing productivity of individuals and collective work performance. Champion team spirit and support the team to achieve their KPI’s celebrating success along the way. Passionate about your own & your team’s development – driving your own development and providing guidance to the team. Build and maintain strong relationships across business functions, improving communication flow across brands. Skills and qualifications: Prioritization Organization Critical Path Management Communication – written and verbal Managing deadlines Resilience Negotiation and Influencing Please send updated CV to apply! Your application has been successfully submitted! _

Drive sales & deliver exceptional service: Achieve and exceed sales KPIs by flawlessly executing our customer experience model ‘Every Moment Matters’, creating memorable experiences for customers. As a Sales Assistant, you’ll help customers discover beautiful, hand-finished jewellery that tell

The Group principally engages in the sourcing, designing, wholesaling, trademark licensing and retailing of a variety of gold and platinum jewellery and gem-set jewellery products, with a total of over 3,000 points of sale worldwide. Responsible for selling and promoting jewellery products.

Consumer Additions and Consumer Exec in London seeks a Chief Financial Officer for a fast‑growing luxury jewellery brand.

The Group principally engages in the sourcing, designing, wholesaling, trademark licensing and retailing of a variety of gold and platinum jewellery and gem-set jewellery products, with a total of over 3,000 points of sale worldwide.

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The Group principally engages in the sourcing, designing, wholesaling, trademark licensing and retailing of a variety of gold and platinum jewellery and gem-set jewellery products, with a total of over 3,000 points of sale worldwide.

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