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Clinical Development Director \n Type: Temporary Duration: 6 monthsLocation: London (hybrid working available)Rate: (INSIDE IR35)up to £480 per day (PAYE) \n We are working with a leading pharmaceutical company who are seeking an experienced Clinical Development Director to provide scientific and clinical leadership across global clinical development programs and studies. This role will play a pivotal part in shaping clinical strategy, driving high-quality trial execution, and ensuring the successful delivery of clinical and regulatory milestones within a collaborative, cross-functional environment. \n Key Responsibilities \n\n • Lead and support the development and execution of clinical development strategies, clinical trial protocols, and other key clinical deliverables.\n, • Drive clinical data review, analysis, and interpretation, contributing to study reports, publications, and scientific presentations.\n, • Author and oversee clinical sections of regulatory submissions, investigator brochures, briefing documents, safety updates, and responses to regulatory authorities.\n, • Collaborate with cross-functional teams including medical, biostatistics, data management, regulatory affairs, and safety to ensure high-quality clinical trial delivery.\n, • Support safety monitoring activities and contribute to risk management and safety reporting throughout the development lifecycle.\n, • Engage with external experts, regulatory agencies, advisory boards, and other stakeholders while providing leadership, mentoring, and development support to team members.\n\n Skills & Experience Required \n\n • Advanced degree in Life Sciences, Pharmacy, Medicine, or a related healthcare discipline (PhD or PharmD preferred).\n, • Significant clinical research and drug development experience, with exposure across Phase I-IV clinical studies.\n, • Strong understanding of GCP, clinical trial design, statistical principles, and global regulatory requirements.\n, • Demonstrable experience of planning, executing, reporting, and publishing global clinical trials.\n, • Demonstrated ability to build strong scientific partnerships and influence stakeholders within complex matrix organisations.\n, • Excellent communication, leadership, negotiation, and stakeholder management skills, with prior people management experience desirable.\n\n Why Join? \n This is an opportunity to influence the development of innovative therapies, lead high-impact global clinical programs, and work alongside world-class scientific and clinical teams dedicated to advancing patient outcomes.# \n To Apply \n Please click below and/or to discuss further, contact Theo Charles on \n \n Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Complaint Investigator x2 (Temporary) \n Location: Hybrid WorkingTraining Location: Pitsea Office (3 days mandatory training)Working Locations After Training: Pitsea, Ealing or Westminster Bridge Road Office Hours: Monday to Friday, 9:00am – 5:00pmPay Rate: £14.34 per hour PAYEStart Date: Immediate start availableContract: Temporary booking until at least October, with potential extension \n About the Role \n We are recruiting for 2 Complaint Investigators to join a busy and customer-focused housing team on a temporary basis. This is a fantastic opportunity for experienced complaints professionals who are passionate about delivering fair outcomes, excellent customer service and driving service improvements. \n You will be responsible for investigating and resolving resident complaints, ensuring cases are managed efficiently, fairly and in line with the 2024 Housing Ombudsman Complaint Handling Code. Working closely with internal departments and external contractors, you will play a key role in improving the customer experience and promoting a positive complaint-handling culture. \n Key Responsibilities \n\n • Conduct detailed investigations into resident complaints, gathering and analysing all relevant information to reach fair and balanced resolutions.\n, • Liaise with internal teams and external contractors to obtain evidence and progress complaint cases.\n, • Ensure all complaint-handling activities comply with the Housing Ombudsman Complaint Handling Code and other regulatory requirements.\n, • Maintain accurate and detailed records of all complaint-related activity within the CRM system.\n, • Identify recurring themes and trends, providing feedback and recommendations to management to support continuous service improvement.\n, • Deliver responses within agreed service levels and organisational standards.\n, • Build and maintain positive relationships with residents while managing sensitive and complex cases professionally.\n\n What Success Looks Like \n\n • Complaints are resolved fairly and within agreed timescales.\n, • High levels of resident satisfaction and positive feedback.\n, • Full compliance with the Housing Ombudsman Complaint Handling Code.\n, • Accurate, transparent and comprehensive case management records.\n, • Identification of service improvements that help reduce future complaint volumes.\n\n About You \n Experience \n\n • Proven experience in a complaint's investigation, complaints handling, customer service or contact centre environment.\n, • Experience working in housing / local authority / public sector\n, • Demonstrable experience handling complex and escalated complaints.\n\n Skills & Knowledge \n\n • Excellent written and verbal communication skills.\n, • Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.\n, • Experience using CRM systems, contact centre platforms (including Genesys) and digital communication tools.\n, • A strong understanding of complaint investigation principles and best practice.\n, • Excellent knowledge of the Housing Ombudsman Complaint Handling Code.\n\n What's on Offer \n Immediate start available £14.34 per hour PAYE Monday to Friday, 9am–5pm Temporary assignment until at least October, with the possibility of extension Hybrid working arrangement following training

Contingent Investigator – Insurance \n Financial Ombudsman Service | Fully Remote (UK only) \n At the Financial Ombudsman Service, we resolve disputes between financial businesses and their customers. Every case is different, and the decisions we make can have a real impact on people’s lives. \n We’re looking for x40 experienced Investigators with a background in insurance complaints to join us on a contingent basis. This is a home-based contracting role where you’ll manage your own caseload, investigate both sides of a dispute, and deliver against both quality and productivity expectations from an early stage. \n What you’ll be doing \n\n • Investigating both sides of a complaint, reviewing evidence, and making fair and reasonable decisions\n, • Managing your own caseload, progressing cases efficiently while maintaining quality standards\n, • Speaking with customers and businesses by phone and email to clarify facts, manage expectations, and move cases forward with open and honest conversations (even when they’re difficult)\n, • Producing clear, structured free-hand written decision outcomes that explain your reasoning\n, • Managing and prioritising your own caseload to meet objectives, quality standards and deadlines\n, • This is hands-on investigative work, not template-driven or process-only complaint handling\n\n Training and support \n A structured remote training and accreditation programme is provided at the start of the assignment, designed to align you to the Financial Ombudsman Service decision-making frameworks and quality expectations \n Ongoing support includes: \n\n • Team managers and mentors\n, • Case clinics for complex decisions\n, • Clear performance expectations and feedback\n\n What we’re looking for \n\n • Proven experience investigating and resolving complaints, with full accountability for decision making\n, • Strong knowledge of the insurance market (e.g. motor, home, policy disputes, claims handling)\n, • Experience working in a target-driven environment, consistently delivering against productivity and quality expectations\n, • Able to get up to speed quickly, work independently, and take ownership of delivering outcomes from an early stage\n, • Strong judgement and confidence in decision making, with the ability to make fair, evidence-based decisions without reliance on close supervision\n, • Resilience and focus, maintaining quality and professionalism when handling high volumes of complex or emotionally sensitive cases\n, • Clear and structured communication, able to produce well-reasoned, evidence-based written decisions independently, and explain outcomes confidently to both customers and businesses\n, • Ability to manage competing priorities, stay organised, and deliver outcomes whilst balancing quality with pace\n, • This role is not suitable for candidates whose recent experience is predominantly PPI-based\n\n Assignment details \n\n • Home-based for the full 12-month assignment and must be carried out from the UK.\n, • Day rate: £210 per day (Umbrella) during training/accreditation, increasing to £260 per day after accreditation. Inside IR35.\n, • You’ll need to provide your own equipment (e.g., laptop), have fast, secure internet connection (minimum 70mbps), and an appropriate, distraction free, home working environment.\n, • Start date: 7th September 2026\n, • Interview process: Psychometric Testing, Reed interview, Final Interview with Financial Ombudsman Service\n\n Why Experienced Contractors Choose Financial Ombudsman Service \n\n • Work that has real public impact\n, • Clear standards and consistency\n, • Fully remote working, UK-based\n, • Long-term contract stability\n, • Strong professional credibility on your CV\n\n Apply \n If your experience aligns, please submit your most up to date CV clearly outlining: \n\n • Insurance products you’ve worked with\n, • Complaint types you’ve investigated\n, • Your level of decision-making responsibility\n

4Recruitment Services are seeking a Housing Complaint Investigator to work for a housing association. \n You will be required to investigate and resolve complaints raised by residents, ensuring fair and timely resolutions in compliance with the 2024 Housing Ombudsman Complaint Handling Code. \n The role is critical in fostering a positive complaint-handling culture and maintaining strong relationships with residents. \n Following a period of initial training, you will have the opportunity to work in a hybrid capacity, with the flexibility to work from home. You can choose to be based from one of three office locations: Westminster, Ealing or the Pitsea site. \n DUTIES AND RESPONSIBILITIES INCLUDE: \n\n • Conduct detailed investigations into resident complaints, gathering and analysing all relevant information to provide fair resolutions.\n, • Collaborate with internal teams and external contractors to collect evidence and support complaint resolution.\n, • Ensure all complaint-handling activities comply with the Housing Ombudsman Complaint Handling Code and relevant regulatory requirements.\n, • Maintain accurate and transparent records of all complaint-related interactions within the CRM system.\n, • Provide feedback to management and relevant teams on recurring issues to support service improvements and reduce complaint volumes.\n\n ESSENTIAL REQUIREMENTS INCLUDE: \n\n • Proven experience in a similar role within a contact centre or customer service environment.\n, • Experience working within social housing or a similar public sector service environment (preferred).\n, • Excellent communication skills, both verbal and written, across telephone and digital platforms.\n, • Strong organisational and time management skills, with the ability to meet service level agreements (SLAs).\n, • Proficient in CRM systems, contact centre software (Genesys), and digital communication tools.\n, • Demonstrable experience working within a complaints-handling environment.\n, • Excellent knowledge and understanding of the Housing Ombudsman Complaint Handling Code.\n\n Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. \n To discuss this vacancy in further detail or any other vacancies, please contact our Team on or email

Contingent Investigator – General Banking \n Financial Ombudsman Service | Fully Remote (UK only) \n At the Financial Ombudsman Service, we resolve disputes between financial businesses and their customers. Every case is different, and the decisions we make can have a real impact on people’s lives. \n We’re looking for experienced Investigators with a background in general banking complaints to join us on a contingent basis. This is a home-based contracting role where you’ll manage your own caseload, investigate both sides of a dispute, and deliver against both quality and productivity expectations from an early stage. \n What you’ll be doing \n\n • Investigating both sides of a complaint, reviewing evidence, and making fair and reasonable decisions\n, • Managing your own caseload, progressing cases efficiently while maintaining quality standards\n, • Speaking with customers and businesses by phone and email to clarify facts, manage expectations, and move cases forward with open and honest conversations (even when they’re difficult)\n, • Producing clear, structured free-hand written decision outcomes that explain your reasoning\n, • Managing and prioritising your own caseload to meet objectives, quality standards and deadlines\n, • This is hands-on investigative work, not template-driven or process-only complaint handling\n\n Training and support \n A structured remote training and accreditation programme is provided at the start of the assignment, designed to align you to the Financial Ombudsman Service decision-making frameworks and quality expectations \n Ongoing support includes: \n\n • Team managers and mentors\n, • Case clinics for complex decisions\n, • Clear performance expectations and feedback\n\n What we’re looking for \n\n • Proven experience investigating and resolving complaints, with full accountability for decision making\n, • Strong knowledge of general banking products and complaints (e.g. current accounts, savings, direct debits overdrafts, associated customer disputes and service-related issues)\n, • Experience working in a target-driven environment, consistently delivering against productivity and quality expectations\n, • Able to get up to speed quickly, work independently, and take ownership of delivering outcomes from an early stage\n, • Strong judgement and confidence in decision making, with the ability to make fair, evidence-based decisions without reliance on close supervision\n, • Resilience and focus, maintaining quality and professionalism when handling high volumes of complex or emotionally sensitive cases\n, • Clear and structured communication, able to produce well-reasoned, evidence-based written decisions independently, and explain outcomes confidently to both customers and businesses\n, • Ability to manage competing priorities, stay organised, and deliver outcomes whilst balancing quality with pace\n, • This role is not suitable for candidates whose recent experience is predominantly PPI-based\n\n Assignment details \n\n • Home-based for the full 12-month assignment and must be carried out from the UK.\n, • Day rate: £210 per day (Umbrella) during training/accreditation, increasing to £260 per day after accreditation. Inside IR35.\n, • You’ll need to provide your own equipment (e.g., laptop), have fast, secure internet connection (minimum 70mbps), and an appropriate, distraction free, home working environment.\n, • Start date: 21st September 2026\n, • Interview process: Psychometric Testing, Reed interview, Final Interview with Financial Ombudsman Service\n\n Why Experienced Contractors Choose Financial Ombudsman Service \n\n • Work that has real public impact\n, • Clear standards and consistency\n, • Fully remote working, UK-based\n, • Long-term contract stability\n, • Strong professional credibility on your CV\n\n Apply \n If your experience aligns, please submit your most up to date CV clearly outlining: \n\n • General Banking products you’ve worked with\n, • Complaint types you’ve investigated\n, • Your level of decision-making responsibility\n\n \n

Housing Complaints Investigator (Stage 1) \n\n • Rate: £14.34 PAYE\n, • Location: Fully Remote (UK-based)\n, • Job Type: Temporary (3 months, subject to change)\n, • Working Hours: Monday to Friday, 9am - 5pm\n, • Start Date: 20th July 2026\n\n We are seeking a Housing Complaints Investigator to join a busy housing repairs team. This role is fully remote, following an initial 2-day onsite training in Ealing, London, with all travel expenses covered. You will be pivotal in handling Stage 1 complaints, ensuring they are resolved timely and maintaining high standards of customer service. \n Day-to-day of the role: \n\n • Manage and respond to Stage 1 housing repairs complaints.\n, • Investigate issues thoroughly, liaising with internal teams to gather necessary information.\n, • Draft clear, professional, and empathetic written responses to complaints.\n, • Ensure all complaints are resolved within agreed timescales and service standards.\n, • Maintain accurate records and update internal systems regularly.\n, • Deliver a customer-focused approach in all communications, ensuring a high level of customer satisfaction.\n\n Required Skills & Qualifications: \n\n • Proven experience handling complaints in housing, local authority, or financial services sectors.\n, • Strong written communication skills with exceptional attention to detail.\n, • Ability to manage a high-volume caseload effectively and meet deadlines.\n, • Familiarity with complaint-handling processes and frameworks within a regulated environment.\n, • A proactive and solution-focused approach to problem-solving.\n\n If you’re an experienced complaints handler with a background in housing or a regulated environment, please submit your CV detailing your relevant experience

Complaints Coordinator \n\n • Pay Rate: £16.23 PAYE or £20.51 Umbrella per hour\n, • Job Type: Temporary till October 2026\n, • Start date either: 20th July or 27th July 2026\n, • Training in Ealing for 2 days (travel paid for) \n, • Location: Remote Working\n, • Positions Available: 14\n\n Overview \n We are recruiting for experienced Complaints Coordinator to join a busy customer service and complaints team. This role is responsible for investigating and resolving resident complaints, ensuring fair, thorough, and timely outcomes in line with the Housing Ombudsman Complaint Handling Code. \n The successful candidate will have strong investigation skills, excellent written communication abilities, and experience managing complaints within a housing, public sector, contact centre, or customer service environment. You will work collaboratively with internal teams and external contractors to deliver positive customer outcomes while identifying opportunities for service improvement. \n Day-to-Day Responsibilities \n\n • Investigate resident complaints thoroughly, gathering and analysing relevant information to reach fair and balanced resolutions\n, • Manage complaints in accordance with the Housing Ombudsman Complaint Handling Code and organisational policies\n, • Liaise with internal departments, stakeholders, and external contractors to obtain evidence and progress investigations\n, • Draft clear, professional, and comprehensive complaint responses\n, • Maintain accurate records of all complaint activities and customer interactions within CRM systems\n, • Ensure complaints are managed within agreed service level agreements (SLAs)\n, • Escalate complex cases where appropriate and provide recommendations for resolution\n, • Identify recurring themes and trends within complaints and provide feedback to support service improvements\n, • Communicate effectively with residents throughout the complaint process, providing updates and managing expectations\n, • Support a positive complaint-handling culture focused on customer satisfaction and continuous improvement\n, • Contribute to team objectives and provide support to colleagues when required\n\n Skills & Experience Required \n\n • Previous experience in a Complaint Investigator, Complaints Officer, Customer Relations, or similar complaints-handling role\n, • Proven experience investigating and resolving complex customer complaints\n, • Experience working within a contact centre, customer service, housing, or public sector environment\n, • Strong understanding of complaint resolution processes and best practices\n, • Excellent written and verbal communication skills\n, • Experience using CRM systems and customer service platforms\n, • Good organisational skills with the ability to manage competing priorities and meet deadlines\n, • Ability to analyse information, make informed decisions, and provide balanced outcomes\n, • Strong attention to detail and record-keeping skills\n, • Competent using Microsoft Office applications\n\n Key Competencies \n\n • Customer-focused approach\n, • Strong investigative and problem-solving skills\n, • Excellent written communication and report-writing abilities\n, • Ability to manage sensitive and challenging conversations professionally\n, • Resilient and calm under pressure\n, • Strong organisational and time management skills\n, • Able to work independently and manage a high-volume workload\n, • Collaborative team player\n, • Adaptable and flexible in a fast-paced environment\n\n To apply for the Complaints Coordinator position, please submit your CV for consideration.

Good Morning, I am currently representing Southwark Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Assistant Investigator this role will be based at: – Hybrid Working SE1 2QH, 3 days office based The right candidate will: To strive to achieve an excellent dispute resolution service. To develop a sense of pride and passion and a can-do attitude, to reduce the number of complex investigations being completed and focussing staff on providing services right first time. To assist in the investigation and response to complaints made at Stages two and three of the Councils Corporate Complaints procedure, and enquiries from the Local Government Ombudsman. Ensure that the investigation process continuously improves to reflect best practice. To make compensation awards early in the procedure thus minimising costs to the Council. To assist in the drafting of the Tribunal decisions and deal with any queries arising from the clients and panel members. Ensure that all decisions comply with the requirements of the Tribunal Rules, procedures and legal framework. To participate in building effective ongoing relationships with all internal service managers across the Council that promote continued improvement, service development and supports the Councils efficiency agenda. So that service providers across the Council learn from complaints and exploit all opportunities to use the information to enhance and improve service delivery and thereby improve customer satisfaction. To develop and maintain an appropriate profile and build effective working relationships with key stakeholders, the Ombudsman, Members, service providers, other local authorities, Government Departments and the wider community in order to facilitate the delivery of high-quality services that meet user needs To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon

Job Purpose \n\n • To assist in the investigation of complex complaints made under the Councils Corporate Complaints process.\n, • To assist in the investigation and response to enquiries made by the Local Government Ombudsman (LGO).\n, • To carry out non-complex investigations in line with the Council's overall vision, values and strategic aims, ensuring that excellent customer service is delivered.\n, • Provide guidance support and advice on the conduct of individual cases to administrative staff.\n\n If you are interested in this role please send your updated CV in the first instance. \n

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🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍Remote in the UK 🇬🇧 | 💰 £29,450 - £37,250 + | ✨ Start date: Monday 16th March 2026 Shifts: You'll work 37.5 hours per week. This means you'll work Monday to Friday, from 9AM to 5:30PM. You'll also work one full weekend (Saturday and Sunday), once every 4 weeks with 2 set days in lieu when working the weekend. ⭐ Our Financial Crime Customer Operations Team: The Shield of Monzo Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. We are not just a compliance function; we are a critical operational hub focused on safeguarding financial integrity. At Monzo, our operational teams are structured into specialised 'Pillars', each focusing on a specific business area, set of risks, and unique typologies. This allows us to build deep, world-class subject matter expertise where it matters most. The FinCrime Business Banking Pillar In the FinCrime Business Banking Pillar, you will be integral to protecting the entire lifecycle of our business customers from high-growth startups to established SMEs. Our mission within this pillar is to ensure Monzo's business ecosystem remains transparent and trusted. This involves: • Conducting rigorous checks during onboarding and throughout the customer relationship., • Unravelling suspicious activity across a spectrum of financial crime typologies., • Reporting, exiting accounts, and implementing controls when significant risk is identified. 🚀 The Role: FinCrime Business Banking Senior Investigator As a FinCrime Business Banking Senior Investigator, you will play a pivotal role within our financial crime operations. Your main focus will be completing some of our higher risk, high complexity financial crime tasks on our business accounts, while supporting our Team Managers and coaching our Investigators to achieve our quality and productivity goals. This is a high-impact role where your expertise will directly contribute to Monzo's safety and reputation, and the broader fight against illicit finance. 🔑 You’ll play a key role by... • Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk segments, Complex Customer Reviews (e.g, in sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations., • Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards., • Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements, and remain connected to frontline challenges., • Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence., • Working closely with our Operations Analysts, to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 💡 We’d love to hear from you if… • You can demonstrate an ability to give clear, constructive, and kind feedback that motivates colleagues and enhances performance., • You thrive in a fast-paced environment and can adapt positively and quickly to change be it new guidance, evolving processes, or shifting priorities., • You maintain flexibility in the tasks you are scheduled for and can adapt seamlessly when business needs require changes at short notice., • You are driven by a desire to have a tangible impact on the detection and prevention of financial crime, protecting Monzo and its customers. 🎯 At the interview, we will be looking for you to demonstrate... Essential Expertise • Significant and specific experience in conducting end-to-end due diligence (KYB) and investigations on businesses (SMEs, Corporates, etc.) in a regulated financial crime setting., • Proven ability to conduct in-depth, high-quality open-source research and analysis to corroborate customer profiles and transactional activity., • Strong foundational and applied Financial Crime knowledge, specifically deep exposure to Know Your Business (KYB) and Anti-Money Laundering (AML) principles., • A strong understanding of current UK and international financial crime trends and typologies, with particular expertise in those impacting business accounts (e.g. trade-based money laundering, complex shell structures, illicit use of payment services)., • A comprehensive understanding of the UK Suspicious Activity Reporting (SAR) regime, including consent requirements and the legislative framework (POCA). ➕ It will be useful, but not essential if... • You have direct experience of completing Enhanced Due Diligence (EDD) and/or Complex Customer Reviews, and/or have experience writing and reviewing/approving SARs., • You have formal or informal experience of coaching, mentoring, or training peers or more junior members of the team., • You can demonstrate a track record of identifying areas for control/process improvement and successfully working with, or escalating to, relevant stakeholders to implement change., • You hold or are working towards an appropriate qualification relevant to Financial Crime (e.g. ACAMS, ICA Diploma). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take the time to answer these in detail, we read them all!, • Recruiter call (Video call), • Full loop interview - values and technical questions (Video call) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ UK Remote | 💰£29,450 - £37,250 + | ✨ Start Dates: Tuesday 26th May & Monday 22nd June. (Please note: We are currently prioritising placements for our May intake; June start dates will be confirmed once the initial cohort is finalised) Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work. e.g. ChatGPT, will be declined. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ ⭐Our Financial Crime Customer Operations Team: The Shield of Monzo Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. We are not just a compliance function; we are a critical operational hub focused on safeguarding financial integrity. At Monzo, our operational teams are structured into specialised 'Pillars', each focusing on a specific business area, set of risks, and unique typologies. This allows us to build deep, world-class subject matter expertise where it matters most. The FinCrime Business Banking Pillar In the FinCrime Business Banking Pillar, you will be integral to protecting the entire lifecycle of our business customers from high-growth startups to established SMEs. Our mission within this pillar is to ensure Monzo's business ecosystem remains transparent and trusted. This involves: • Conducting rigorous checks during onboarding and throughout the customer relationship., • Unravelling suspicious activity across a spectrum of financial crime typologies., • Reporting, exiting accounts, and implementing controls when significant risk is identified. The Role: FinCrime Business Banking Senior Investigator As a FinCrime Business Banking Senior Investigator, you will play a pivotal role within our financial crime operations. Your main focus will be completing some of our higher risk, high complexity financial crime tasks on our business accounts, while supporting our Team Managers and coaching our Investigators to achieve our quality and productivity goals. This is a high-impact role where your expertise will directly contribute to Monzo's safety and reputation, and the broader fight against illicit finance. 🔑You’ll play a key role by... • Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk businesses, Complex Customer Reviews (e.g, in sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations., • Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards., • Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements, and remain connected to frontline challenges., • Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence., • Working closely with our Operations Analysts, to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 🤩 We’d love to hear from you if… • You can demonstrate an ability to give clear, constructive, and kind feedback that motivates colleagues and enhances performance., • You thrive in a fast-paced environment and can adapt positively and quickly to change be it new guidance, evolving processes, or shifting priorities., • You maintain flexibility in the tasks you are scheduled for and can adapt seamlessly when business needs require changes at short notice., • You are driven by a desire to have a tangible impact on the detection and prevention of financial crime, protecting Monzo and its customers. 🎯 At the interview, we will be looking for you to demonstrate Essential Expertise • Significant and specific experience in conducting end-to-end due diligence (KYB) and investigations on businesses (SMEs, Corporates, etc.) in a regulated financial crime setting., • Proven ability to conduct in-depth, high-quality open-source research and analysis to corroborate customer profiles and transactional activity., • Strong foundational and applied Financial Crime knowledge, specifically deep exposure to Know Your Business (KYB) and Anti-Money Laundering (AML) principles., • A strong understanding of current UK and international financial crime trends and typologies, with particular expertise in those impacting business accounts (e.g. trade-based money laundering, complex shell structures, illicit use of payment services)., • A comprehensive understanding of the UK Suspicious Activity Reporting (SAR) regime, including consent requirements and the legislative framework (POCA). ✚ It will be useful, but not essential if... • You have direct experience of completing Enhanced Due Diligence (EDD) and/or Complex Customer Reviews, and/or have experience writing and reviewing/approving SARs., • You have formal or informal experience of coaching, mentoring, or training peers or more junior members of the team., • You can demonstrate a track record of identifying areas for control/process improvement and successfully working with, or escalating to, relevant stakeholders to implement change., • You hold or are working towards an appropriate qualification relevant to Financial Crime (e.g. ACAMS, ICA Diploma). Shifts - You'll work 37.5 hours per week. This means you'll work Monday to Friday, from 9AM to 5:30PM. You'll also work one full weekend (Saturday and Sunday), once every 4 weeks with 2 set days in lieu when working the weekend. Closing date: Applications are reviewed daily. We will keep this ad live until all vacancies are filled, so we recommend applying as soon as possible Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450- £37,250 ➕ share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take the time to answer these, we read them all, • Recruiter call - 30 minute video call, • Hiring Manager interview (values and technical questions) - 60 minute video call #LI-REMOTE #LI-NG Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 Remote in the UK | 💰 £29,450 - £37,250 + | Start Date: 16th March 2026 Hours/Shifts: You’ll work Monday to Friday 9am-5:30pm and work around 1 in every 8 weekends where you will have days off in lieu. Within Screening we offer shift flexibility allowing you to change your base shift giving you flexibility over your start times with the ability to request variation of your weekly shift pattern. ⭐ Our Financial Crime Screening Team: The Financial Crime Screening team supports various aspects of the customer journey such as onboarding, ongoing monitoring, and event based review. We conduct due diligence on our customers making fair and proportionate risk based decisions on their behalf. What you’ll be working on You will report to a Financial Crime Team Manager as part of a team of 12 working on complex EDD processes alongside supporting escalations cross domain. 🔑 You’ll play a key role by... • Reviewing high priority or complex tasks, such as enhanced due diligence (EDD), conducting open source investigations where required., • Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts., • Coaching colleagues on our FinCrime Screening tasks including supporting our global partners., • As a subject matter expert in the domain that you work you will proactively use your own experience to improve the knowledge, skills, behaviours or performance of others., • Driving team morale by being positive and enthusiastic. Helping to motivate others and make the working atmosphere enjoyable and supportive. 💡 We’d love to hear from you if… • You have solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence., • You have a basic understanding of PEP’s, Adverse Media and Sanctions screening., • You are confident in using open source information to inform your reviews and investigations., • You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specific feedback to investigators and their managers., • You are developing a solid understanding of UK legislation, regulations and industry guidance around economic crime and keep up to date with emerging risk and trends in financial crime., • You have great time management skills, you are flexible, and you can work with limited supervision You’ll really stand out if: • You are able to articulate the financial crime threats facing fintechs and the banking sector., • You have previous experience approving or signing-off customer due diligence reviews prepared by colleagues., • You hold or are working towards an appropriate qualification in financial crime or a relevant subject e.g. ICA, ACAMS, • You have experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high-risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕ share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take your time to fill these out, we read them all., • Recruiter Call (30 minutes, video call), • Technical and Values (60 minutes, video call) Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts. You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specif

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Remote in the UK 🇬🇧 | 💰 £29,450 - £37,000 (+ £2,500 Multilingual Premium) | ✨ 👋 Hey there! We're Monzo, the bank that's making money work for everyone. We're all about waving goodbye to old-school banking and creating magical moments for our customers. We're expanding in the EU and need awesome Senior Investigators to lead the charge! 🔑You’ll play a key role by... • Investigating complex or high-risk anti-money laundering alerts on business accounts., • Responsible for recommending Suspicious Transaction Reports (STR) be by Monzo Bank EU., • Making business onboarding decisions in high-risk or complex cases., • Conducting ongoing due diligence on high-risk business accounts., • Providing financial crime expertise and support to other operational teams across the business. 🤩We’d love to hear from you if… • You have strong English written and verbal communication skills., • You are Fluent in Spanish both written and verbal communication skills (to at least CEFR C1 level)., • You have strong experience of conducting high-risk business banking screening or complex business financial crime investigations., • You have experience making independent, risk-based financial crime decisions in a regulated financial services firm., • You have knowledge of the current financial crime landscape in the UK and the EU, and associated financial crime risks. The working hours for this role are Monday to Friday 9am-5.30pm and one in four weekends. The start for the role will be Monday 4th August and you must be able to commit to the first 8 weeks no holidays/time off will be authorised during this period. 🙌 What’s in it for you 💰£29,450 - £37,000 (+ £2,500 Multilingual Premium) ➕share options. 🎂 We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍 This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 Ready to join the Monzo adventure? Apply now and help us make money work for everyone in the EU! The application journey has 4 key steps • Application questions Recruiter call • Should you be successful in your application, you will be invited to a 60-minute interview to discuss your previous experience and technical knowledge., • The final step will consist of a Spanish language assessment. Please note you should submit your own application without help from other sources e.g Others/ChatGPT any applications whereby external support has been provided will be disqualified. Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us via hiring@Monzo.com The closing date for applications is Monday 2nd June 2025 at 9am. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

The Centre for Information Resilience (CIR) is an independent organisation dedicated to exposing human rights violations and threats to democracy. We achieve this through open source research, digital investigations, capacity-building with local partners, and collaboration with media to amplify our impact. CIR was born out of a determination to expose those spreading harm – online and offline – around the world, particularly in areas of violent conflict, such as Ukraine, Sudan and Myanmar. Our projects are at the forefront of efforts to investigate and document human rights abuses, war crimes, harms targeting women and minorities, and influence operations. We work closely with multilateral and national justice accountability bodies. Contract Type: Contractor Contract length: 4-5 months Hours needed Full hours or part-time. Location: Remote. Languages: You must be able to speak and write English and have working proficiency in both Pashto and Urdu languages. Closing date: Tuesday 19th May 2026 at 23:55pm. About the project The OSINT Investigator utilises their open-source intelligence (OSINT) investigation skills to conduct research and analysis of open-source information in support of CIR’s Terrorism research project objectives. As an OSINT Investigator, you will use your expertise to acquire and analyse information from open sources, extracting the key pieces of information to write high-quality narrative reports and project products that are comprehensive, verified, accurate, and placed correctly within the context of Pakistani affairs. • You will work with and support the Investigations Lead and Senior Project Manager, ensuring that your analysis is focused effectively to meet project tasking and product priorities., • You will also provide assistance to the team to understand the cultural, political, and social dynamics of Pakistan., • Provide subject-matter expertise on Violent Extremist Organisation (VEO) ecosystems in Pakistan, guiding analytical direction and helping translate complex open-source intelligence (OSINT) and social media intelligence (SOCMINT) findings into clear, decision-relevant insights for stakeholders and donors., • Employ OSINT and SOCMINT tools, techniques and methodologies to conduct analysis of trends, and issues related to Violent Extremist Organisation (VEO) activity in Pakistan., • Conduct research and analysis as directed in support of project reporting objectives., • Mentor and support analysts by offering guidance on methodologies, reporting standards, and best practices in monitoring and propaganda analysis., • Track and analyse propaganda, messaging trends, and narrative shifts from VEOs in Pakistan, including across public platforms (TikTok, Facebook) and niche or encrypted platforms (Telegram, Rocket.Chat, Element), including semi-closed communities where accessible., • Conduct propaganda analysis (themes, narratives, key influencers, and dissemination networks) and track changes over time., • Identify emerging platforms, communication trends, and shifts in VEO platform usage to maintain collection relevance., • Assist with the development, writing, and review of analytical outputs, ensuring consistency, accuracy, and timely delivery across products, while identifying new lines of inquiry and investigation., • Assist with translation of collected content (required languages: Pashto and Urdu; Dari would be beneficial)., • Proven ability to analyse Violent Extremist Organisation activity, including propaganda, narratives, and platform usage trends within the regional context in Pakistan., • Experience using open-source and social media intelligence tools and techniques to collect, analyse, and interpret complex data into actionable insights., • Ability to identify trends, assess messaging shifts, and produce high-quality, accurate, and timely analytical outputs that inform decision-making. To apply, please submit your CV and complete the application form questions. Shortlisted candidates will be invited to interview, which can be conducted remotely unless specified otherwise. CIR encourages applicants from under-represented communities. CIR is an equal opportunities employer. If you require adjustments or additional support to complete this process, please let us know in your application.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ Remote in the UK 🇬🇧 | 💰 £29,450 - £37,000 (+ £2,500 Multilingual Premium) +_ 👋 Hey there! We're Monzo, the bank that's making money work for everyone. We're all about waving goodbye to old-school banking and creating magical moments for our customers. We're expanding in the EU and need awesome Senior Investigators to lead the charge! 🔑You’ll play a key role by... • Investigating complex or high-risk anti-money laundering alerts on business accounts., • Responsible for recommending Suspicious Transaction Reports (STR) be by Monzo Bank EU., • Making business onboarding decisions in high-risk or complex cases., • Conducting ongoing due diligence on high-risk business accounts., • Providing financial crime expertise and support to other operational teams across the business. 🤩We’d love to hear from you if… • You have strong English written and verbal communication skills., • You are Fluent in Spanish both written and verbal communication skills (to at least CEFR C1 level)., • You have strong experience of conducting high-risk business banking screening or complex business financial crime investigations., • You have experience making independent, risk-based financial crime decisions in a regulated financial services firm., • You have knowledge of the current financial crime landscape in the UK and the EU, and associated financial crime risks. The working hours to be covered by the team will be 7am - 6.30pm and this will be based on 8.5 hours per day (with a 1 hour lunch included). This will include 1 in 4 weekends. The successful candidate will be required to be flexible in order to meet our customer demand. The start for the role will be Monday 8th June and you must be able to commit to the first 8 weeks. No holidays/time off will be authorised during this period. 🙌 What’s in it for you 💰£29,450 - £37,000 (+ £2,500 Multilingual Premium) ➕ share options. 🎂 We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍 This role is remote based in the UK. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 Ready to join the Monzo adventure? Apply now and help us make money work for everyone in the EU! The application journey has 4 key steps • Application questions., • Call with a Recruiter., • Interview to discuss your previous experience and technical knowledge and values., • The final step will consist of a Spanish language assessment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that’s listed just yet. Drop us your application, we’d love to hear from you! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._Our average process takes around 5 weeks but we will always work around your availability. We may close the advert should we have sufficient applications so please get your application in as soon as possible to avoid disappointment. #LI-JI1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

A health and care regulatory body are seeking multiple Regulatory Investigators for 6-month interim contracts. The role will involve investigating concerns raised against registered professionals. You will be expected to assess risk and make evidence-based decisions to protect the public whilst managing a varied caseload of fitness to practise complaints. To be considered, candidates should have previous experience in a similar case managing role and/or be able to demonstrate prior experience of managing a high-volume caseload, experience of conducting investigations and making evidence-based decisions. Previous experience of working for a regulatory body is desirable but not essential. These are fast-paced and demanding roles, requiring strong organisation, adaptability, and attention to detail. On offer is a day rate of £187.92 per day (Umbrella), and hybrid working with 1-2 days required in the office per week (London). These roles are 6 month contracts. Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. At LAW Absolute we endeavour to respond to all applications within 48 hours. However due to the volume of applications we receive we may not be able to respond to every candidate individually. If you have not heard from us within a 48 hour timeframe your application has not been successful and your details have not been retained. LAW Absolute acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.

Complaints Investigator Work From Home | £15 £17 per hour. Experience investigating and resolving complaints.

Clinical Development Director Type: Temporary Duration: 6 months Location: London (hybrid working available) Rate: (INSIDE IR35) up to £480 per day (PAYE) We are working with a leading pharmaceutical company who are seeking an experienced Clinical Development Director to provide scientific and clinical leadership across global clinical development programs and studies. This role will play a pivotal part in shaping clinical strategy, driving high-quality trial execution, and ensuring the successful delivery of clinical and regulatory milestones within a collaborative, cross-functional environment. Key Responsibilities Lead and support the development and execution of clinical development strategies, clinical trial protocols, and other key clinical deliverables. Drive clinical data review, analysis, and interpretation, contributing to study reports, publications, and scientific presentations. Author and oversee clinical sections of regulatory submissions, investigator brochures, briefing documents, safety updates, and responses to regulatory authorities. Collaborate with cross-functional teams including medical, biostatistics, data management, regulatory affairs, and safety to ensure high-quality clinical trial delivery. Support safety monitoring activities and contribute to risk management and safety reporting throughout the development lifecycle. Engage with external experts, regulatory agencies, advisory boards, and oth...

We are looking for an experienced Complaints Investigator to support the delivery of a high-quality complaints service within a local authority environment.

We are looking for an experienced Complaints Investigator to support the delivery of a high-quality complaints service within a local authority environment.

Slope is looking for a Technical Threat Investigator to conduct complex investigations into adversaries targeting OpenAI.

An independent investigative organization based in the UK is seeking an OSINT Investigator to join their team.

As a Lead Investigator, you will be a part of a dynamic investigations team working locally and nationally on a wide range of investigations that are often in the public eye in the Investigation, Oversight and Casework directorate. As a Lead Investigator, you will lead all aspects of an investigatio

Lendable is hiring financial crime investigators to perform screening and investigations on new applicants and existing customers.

CIR was born out of a determination to expose those spreading harm — online and offline — around the world, particularly in areas of violent conflict, such as Ukraine, Sudan and Myanmar.

As a Complaints Investigator, you’ll be at the heart of our Complaints Service, making sure residents feel heard and their concerns are resolved fairly and effectively. What You’ll Do Notting Hill Genesis, one of Londons largest housing associations, is seeking stage 1 Complaints Investigators t

Location: Multiple UK Sites (Manchester, Bristol, London, Cardiff) Hours: 40 hours per week, condensed days and differing hour considered About the Role: We are recruiting PIP Level 1 Accredited Police Staff Investigators to support British Transport Police in investigating volume and priority crime

Base pay range Our client is searching for a Spanish speaking Financial Crime Investigator with expertise in regulations, fraud detection and investigative techniques.

Join EY as a Financial Crime & Forensics Senior in London, where you'll contribute to projects aimed at combating fraud and financial crime.Collaborate within a diverse team, delivering high-quality work and fostering positive relationships.The ideal candidate holds a degree, possesses strong analyt

Lloyds Banking Group is recruiting a Senior Complex Investigator for London with hybrid working patterns.

Senior DFIR Investigator Department: Global Security Services Employment Type: Permanent - Full Time Location: UK - London Reporting To: John Woolcott Description At CFC, cyber sits at the core of our business. We're seeking a Senior DFIR Investigator to join our Global Security Services team. Mento

Your role involves leading investigations, analyzing data, and producing detailed reports while engaging with stakeholders across the maritime sector. The position offers a unique opportunity to make a significant impact on global maritime safety.

Financial Ombudsman Service is seeking experienced Investigators to join on a contingent, home-based contract in the UK.

North Wales Police is seeking experienced investigators for key roles within the Major Crime Investigation Team.

IFX Payments in London is seeking a Financial Crime Investigation Specialist to lead complex investigations spanning AML, fraud and sanctions risks.You will analyse transactions, reference open-source intelligence and collaborate with the TM and CRO teams to defend against financial crime.The role e

A regulated UK bank is seeking a Payment Investigator to manage post-trade FX and MM payments.The ideal candidate should have at least 3 years of experience in banking operations, strong fluency in French, and be familiar with SWIFT payments.Responsibilities include resolving payment inquiries, prod

A leading technology firm is seeking a Threat Investigator to join their investigations team in London.

General Pharmaceutical Council (GPhC) is recruiting highly skilled investigators to improve patient safety and public confidence in pharmacy.

Financial Conduct Authority is seeking a Lead Investigator in London to manage complex investigations within Enforcement & Market Oversight.

Isomorphiclabs is seeking a biology expert to design screening cascades for drug design programs and collaborate with CROs to deliver high‑quality data.You will work across Drug Design and Technology teams to advance projects toward clinical candidates.The role requires a PhD or equivalent in biol

As a Product Director for Financial Crime Product at J.P. Morgan Personal Investing, you will lead a team that innovates new product offerings and is responsible for the end‑to‑end product lifecycle for our financial crime prevention and detection capabilities across AML, KYC/CDD, sanctions screening, transaction monitoring, and fraud controls. You will act as the voice of the customer and develop profitable products that provide customer value, ensuring controls are effective and defensible without creating unnecessary friction. Utilising your deep understanding of how to get a product off the ground, you will guide the successful launch of products, gather crucial feedback, and ensure top‑tier client experiences. You will partner closely with Engineering, Operations, Compliance, and Risk to deliver scalable, resilient, high‑quality products that meet regulatory expectations and support strong customer outcomes. This role requires striking the right balance between robust regulatory compliance, customer experience, and commercial outcomes. Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We’re looking for leaders who have a curious mindset, thrive in collaborative squads, and are passionate about building financial crime products that protect customers and the firm. By their nature, our teams are also solution‑oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you will have the opportunity to move between them. • Develops and articulates a clear product strategy that delivers meaningful value to customers and aligns with the firm’s broader objectives, covering AML, KYC/CDD, sanctions screening, transaction monitoring, fraud detection and investigator/case management tooling, while balancing regulatory compliance, customer experience and commercial value., • Supports the expansion of our proposition into new investment services, products and geographies, ensuring financial crime controls are designed in from the outset and scale in a compliant manner across jurisdictions, balancing speed‑to‑market with compliance requirements., • Acts as a subject‑matter expert on financial crime, providing guidance and support to stakeholders and senior management, and translating global regulations into practical financial crime product capabilities across all channels, customer types, products and geographies., • Leads discovery efforts and market research to understand the investment platforms and digital banking competitive landscape, including how peers and competitors manage compliance with financial crime regulations, and integrates those insights into the product roadmap alongside the needs of Operations and Compliance teams., • Continuously monitors product and customer‑journey metrics to identify friction points and iteratively improve journeys, maintaining compliance while balancing financial crime protection with a seamless investing experience., • Owns the end‑to‑end product development process for regulated capabilities, ensuring requirements comply with applicable regulations and internal policies, that testing provides adequate coverage, and that operational readiness and change management are in place ahead of launch, upholding high standards of quality and reliability and translating business and technical objectives into clear priorities for Product Managers and Engineering., • Designs and evolves financial crime controls leveraging data and metrics to maintain regulatory compliance at scale as products and volumes grow, balancing customer friction, false positive rates and operational cost while preserving explainability and defensibility., • Leads change impact assessments for new or modified products and regulatory change, owns the annual AML and Sanction risk assessments activities and related reporting and contributes to the definition and ongoing review of the Risk Appetite statement for financial crime product capabilities., • Contributes to the monitoring, testing, and assurance of controls by supporting audits, compliance and control testing activities, and engagement with regulators to address financial crime topics., • Builds strong, collaborative relationships across departments, including internal teams (Engineering, Compliance, and Operations) and external vendors across all markets., • 10+ years of product management experience or equivalent expertise, including 5+ years in Financial Crime, RegTech or financial services compliance‑related products., • Proven track record of leading product teams and delivering enterprise‑scale software platforms with measurable outcomes., • Deep domain knowledge across AML, KYC/CDD, sanctions screening, fraud and transaction monitoring, including investigation and case management workflows, with demonstrated ability to balance regulatory compliance obligations with customer experience and commercial objectives., • Strong understanding of the financial crime regulatory landscape in the UK, with familiarity across applicable sanctions lists, local due diligence requirements and KYC obligations across multiple jurisdictions., • Proven experience in conducting or leading financial crime risk assessments and/or change impact assessments., • Experience delivering data‑driven products, including applying AI/ML in Financial Crime contexts and building or enhancing case management systems and investigator tooling., • Experience developing products for investment platforms or digital consumer banking, ideally across multiple European jurisdictions., • Ability to explain technical issues in a clear way to the business and other stakeholders – including translating policy and regulatory requirements for technical teams, and explaining technical and product trade‑offs to Compliance, Risk and regulators., • Be the glue among departments and create shared understanding by translating ideas and concepts into technical or layman’s terms., • Excellent written and verbal communication skills, with the ability to present complex information clearly to senior management and regulators., • Strong organisational skills with the ability to manage multiple priorities effectively in a fast‑paced environment., • Proven ability to collaborate across functions, influence stakeholders and drive outcomes., • Bachelor’s degree or equivalent; MBA or relevant advanced degree advantageous., • Professional certification such as CAMS, ICA, CFE or equivalent., • Experience co‑ordinating responses to audits, compliance testing and regulatory reviews., • Vendor management experience including build‑versus‑buy analysis and integration strategy for third‑party Financial Crime solutions., • Demonstrated prior experience navigating matrix and complex organisations, collaborating effectively across teams and functions. J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. J.P. Morgan Personal Investing is building innovative digital investing products for customers across Europe. Our Financial Crime Product team is dedicated to creating industry‑leading capabilities that protect our customers and the firm from financial crime, while delivering seamless investing experiences. Teams enable innovation while adhering to the firm’s principles of security, customer control, privacy and regulatory excellence. #J-18808-Ljbffr

Position: Private Detectives and Investigators Type: Contract Compensation: $1500–$1700/hour Location: Remote Duration: 3–4 weeks Commitment: 20–40 hours/week Role Responsibilities Create deliverables for common requests within your professional domain.