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• Social housing complaints, • Housing Ombudsman Social Housing Complaints Officer Remote working 6 week contract (potential for further extension) 37.5 hours per week £15.07 per hour plus holiday or £19.50 per hour Umbrella You will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders. You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholders For more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

Carrington West are assisting their local authority client based in the South East in their search for a Principal Planning Officer to join their Development Management. This will be an initial 6-month contract with possible scope to extend. We are looking for an experienced Planning professional with recent local authority experience and the ability to hit the ground running. We are looking for a candidate to deal with a range of major applications, including both major housing and non-housing applications. Our client is willing to offer a flexible working situation, with an expectation of on-site and office presence once a week or fortnightly. Interviews are due to take place imminently, if this post is of interest, please do get in touch at your earliest convenience to discuss. It would be beneficial to have a relevant degree or equivalent qualification in town planning and be a member of the Royal Town Planning Institute (RTPI) Carrington West Pay Rate - £55-£60per/hour (Dependant on the experience) Job Ref - 67987 Please call Cameron de Wit on (phone number removed) for a confidential discussion on this role, or email myself or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seni...

Supports service users and manages properties through welfare visits and inspections.

Project Officer Location: Home Based, covering the South (East and West Sussex, Hampshire, Bournemouth, Christchurch, Poole, Dorset, Wiltshire & Devon). Salary: £26,897 per annum Vacancy Type : 12 Month Fixed Term Contract, Full Time Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? If this sounds like you, keep reading. At Stonewater, we have some of the most significant growth targets in the sector and we're looking for a Project Officer to help support to drive forward our development programme. We understand how desperately these new homes are needed and our second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving us the long-term security we need to focus on building quality homes for those who need them most. We've built a strong platform to deliver our goals, making this a fantastic time for new colleagues to join our organisation and be part of our next phase. Our targets are significant and mark us as one of the biggest developing Housing Associations in the country, with a ground-breaking approach to environmental standards, but it's not just numbers. Our staff truly live our values and are able to fully bring their whole selves to work every day. Putting customers at the heart and working in a collaborative, proactive and solution-focussed way makes our colleagues our biggest asset. Although this is a home based role, it will involve some occasional travel to development sites within the South, primarily East Sussex to begin with. The ability to independently travel to various sites within the region is essential and may be suitable for those living in Sussex, Surrey and Hampshire. Stonewater pay 55p per mile for casual car users. The ideal candidate will: • Have an interest in or knowledge of housing is preferred, especially affordable housing. Be confident, independent, and pro-active in your approach to your work and relationships with colleagues. Have a customer focussed approach to your work. Have excellent administrative and problem-solving skills with excellent attention to detail. Have excellent verbal and written communication skills, able to contribute to the production of written reports and ensure effective project management to internal and external stakeholders. * Have good numerical and organisational skills to enable you to prioritise and manage a varied workload. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application. https://careers.stonewater.org/jobs/7860913-project-officer?promotion=2046585-trackable-share-link-jobsite-total-jobs

Covering locations across Bedfordshire & OxfordshireUp to £28,000 (including £2,000 car allowance).An exciting opportunity has arisen for an organised and customer-focused Maintenance assistant to support the upkeep of our clients Independent Living centres.This will be across Bedfordshire and

Working Pattern: Monday to Friday, 09:00 - 17:00 Location - Stratford, London (Hybrid) About the Role An exciting opportunity has arisen for three experienced housing professionals to join a busy Housing Management team as a Neighbourhood Housing Lead covering East London. As a Neighbourhood Hou

The successful candidate will provide housing advice and guidance, assess housing applications, manage housing records, and work closely with colleagues and partner services to support customers with a range of housing-related enquiries. This is an excellent opportunity to develop a rewarding career

Customer Liaison Officer / Housing Officer Cornwall - remote working covering a patch in the Cornwall area DL and vehicle essential and 55p per mile paid Temp initially 3 months but likely to be extended My client a housing association, is looking for a Customer Liaison Officer to deliver the Cu

About the Role We are seeking a proactive and customer-focused Housing Triage Officer to join our Housing Services team. You will be responsible for assessing housing needs, triaging homelessness approaches, providing housing options advice, and working closely with specialist housing and homelessn

Neighbourhood Housing Officer Location: South East England Contract: 6 months Working Pattern: Hybrid From tenancy visits and estate inspections to resolving ASB cases and supporting vulnerable residents, no two days are the same as a Neighbourhood Housing Officer. What you'll be doing Managi

Housing Options Officer - North West - 6 months - £25 - 30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: * Ensuring clients facing homelessness are dealt with appropriately and given

Private Sector Housing Enforcement Officer South East England £60 - £65 per hour Initial 6-month contract Are you an experienced Private Sector Housing Enforcement Officer looking for your next Private Sector Housing contract? I'm working with a Local Authority in the South East t

The Role As a Housing Customer Service Officer, you will be the first point of contact for customers, delivering a professional, efficient and high-quality service across a variety of housing enquiries. Housing Customer Service Officer Pay: £14. We are currently seeking a full-time Housing

Customer Service Officer – Housing Pay: £14. Duration: 6 months About the Job We're looking for a friendly and organised Customer Service Officer. You will be the first person customers speak to when they need help with housing services, whether that is over the phone, online, or

Are you passionate about creating safe, welcoming and well-maintained communities? Were looking for a proactive and people-focused Neighbourhood Officer to join our collaborative HousingTeam. Youll bring experience from housing or another customer-focused environment, strong communication and negoti

Customer Liaison Officer / Housing Officer. My client a housing association, is looking for a Customer Liaison Officer to deliver the Customer Liaison Service for all their residents in defined customer areas, achieving positive outcomes for the organisation and customers.

Rate: £500 per day Contract: Initial 3-month contract Working Pattern: 4 days per week An excellent opportunity has arisen for an experienced Housing Development Officer to support the delivery of housing and regeneration projects for a local authority in Devon. Applicants should have prev

Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Hoylake on a temporary contract! This is an exciting opportunity to play a c

Were looking for a proactive and organised Homeownership Officer to join our Homeownership team in Long Stratton, Norfolk. This is a great opportunity for someone with experience in homeownership, leasehold management, housing, conveyancing or property management who enjoys problem-solving, building

Working Hours The standard working hours are: Monday to Thursday: 8:30am - 5:15pm Friday: 8:30am - 4:45pmShift patterns and flexibility will be discussed during the interview The Role We are looking for a professional, friendly and customer-focused Customer Service Officer (Housing) to join the

What you'll need to succeed : Essential car user full driving license are required Experience of working in a social housing setting is essential Experience of working within a supported housing environment is desirable Whilst good working knowledge of housing practice, housing law and the principle

Private Sector Housing Officer Council Based in Devon Up to £55 per hour Rolling 3-Month Contract Hybrid Working – 3 Days On Site / 2 From Home A council based in Devon is looking to appoint an experienced Private Sector Housing Officer on an initial rolling 3-month contract to support the team w

Supported Housing Officer – Activities & Events Salary: £34,904 + excellent benefits Location: Goldings House, Hatfield Hybrid working: Mainly office-based at Goldings House with some opportunities to work from home. We’re looking for a creative, energetic and supportive Supported Housing Offic

Housing Officer (Dispersal Accommodation)Hampshire £28,000 - £35,000 per annum Full-time | Fixed Term Contract (6 months). We are currently recruiting for a compassionate and proactive Housing Officer to join a fast-paced and rewarding environment supporting vulnerable individuals across Hampshire

Housing Association inStaffordshire for anexperienced.

Manchester, Greater Manchester.Permanent, Full Time - 39 hours per week (agile working arrangements in place).Interview date: 6 th August 2026.Interview location:Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS.Our organisation is all about people the people who

Housing Officer needed to support and manage service users in the Buckinghamshire area for a housing solutions provider.

Seeking a Housing Support Worker/Resettlement Officer to assist vulnerable individuals into stable accommodation and independent living.

Contract Type: Fixed Term Contract-6 monthsPurpose of the Role:Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. Job Title: Housing OfficerLocation: HampshireSalary: £28,000-£35,000Hours: Monday-Friday 40 hours per week 8. The Housing Of

The Compliance Officer will ensure property compliance, manage fire safety checks, and support system improvements.

Housing Officer known internally as a Local Housing Manager. Due to growth MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch.

Support the delivery of high-quality housing services and contribute to strong communities by assisting with key housing management tasks like rent arrears, allocations, and neighbourhood upkeep.

Recruiting a Housing Officer for a government organisation in Redbridge to help vulnerable residents sustain tenancies, manage anti-social behaviour, and provide support.

Seeking an experienced Senior Housing Officer to manage a team, ensure excellent customer service, and collaborate with partners. Requires housing management experience, leadership, and budget management skills.

Seeking a resilient Housing Support Officer to empower clients to develop independence and daily living skills through housing management and daily support, aiming for positive outcomes.

The Tenancy Sustainment Officer provides advice to service users to manage and sustain their tenancy.

This is an exciting time to join our Strategic Housing & Delivery Service as a Housing Officer. This role will see you working alongside the Housing Manager with a responsibility for managing the social housing stock for Torbay Council. This role involves providing a high-quality tenancy service pro

This is an exciting opportunity to join a dynamic Charity and Housing Association. You will work in SSJ’s 24/7 intensive homelessness accommodation, helping to provide life-skills and housing-related support to individuals with complex needs through a trauma-informed, strength-based approach inclu

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and

Our vision is to build better lives through social care and housing in local communities.

This is an exciting opportunity to join a dynamic Charity and Housing Association. The accommodation service in Southampton helps individuals get back on their feet by providing crucial floating housing-related support in various SSJ properties across the city.

Previous experience working as a Security Officer within a Hotel, Leisure or Customer-Facing environment is preferred!.