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• Social housing complaints, • Housing Ombudsman Social Housing Complaints Officer Remote working 6 week contract (potential for further extension) 37.5 hours per week £15.07 per hour plus holiday or £19.50 per hour Umbrella You will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders. You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholders For more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

Would you like to join a charity recognised as a great place to work (Investors in People / Best Companies Awards)? This is an opportunity to be part of an exciting new journey, delivering a cutting-edge criminal justice support programme. In this role, you’ll split your time between Cambridge Probation and Huntingdon Probation. You’ll work with clients who are post-release, focusing on providing effective support. Your role will be to ensure each individual has a clear, structured plan in place for release. You’ll meet clients one-to-one, supporting them across key areas such as housing, resettlement, healthcare, education, wellbeing, life skills, and employment. You’ll deliver tailored 1:1 sessions and signpost to relevant services both within the community, ensuring continuity of support. To apply, you should have experience working with individuals in the criminal justice system (e.g. prison or probation settings). We also welcome applicants with experience supporting vulnerable individuals in areas such as mental health, substance misuse, or homelessness. You may have previously worked as a Prison Officer, Probation Officer, Resettlement Worker, Supported Housing Officer, Drug & Alcohol Worker, Careers Advisor, Employment Advisor, or Hostel Worker. Criminology graduates with relevant voluntary or paid experience supporting similar client groups are encouraged to apply. Please apply via this advert – we aim to respond to everyone. If you hav...

Housing Officer (East Anglia) Location: East Anglia Salary: £36,000 per annum + Car Allowance of £3,715 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands-on role where no two days are the same. You’ll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the East Anglia area: Cambridge, East Cambridgeshire, Huntingdonshire, King's Lynn And West Norfolk, Norwich, South Cambridgeshire, West Suffolk What you’ll be doing You’ll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer-focused. Your responsibilities will include: • Managing the full tenancy lifecycle, from si...

Private Sector Housing Officer Norfolk £50 an hour 6-month contract Ready for your next challenge in Private Sector Housing? A Council in Norfolk are looking for an experienced housing professional to join their Environmental Health team and help deliver a vital frontline service, supporti

Customer Liaison Officer / Housing Officer. My client a housing association, is looking for a Customer Liaison Officer to deliver the Customer Liaison Service for all their residents in defined customer areas, achieving positive outcomes for the organisation and customers.

Housing Officer 6-Month Contract Full-Time | 37 Hours per Week Hybrid Working – 3 Days in person per week I'm currently recruiting for an experienced Housing Officer to join a well-established Local Authority on an initial 6-month contract. This is an excellent opportunity to join a busy

Neighbourhood Housing Officer Location: South East England Contract: 6 months Working Pattern: Hybrid From tenancy visits and estate inspections to resolving ASB cases and supporting vulnerable residents, no two days are the same as a Neighbourhood Housing Officer. What you'll be doing Managi

Role- Housing Enforcement Officer- Private Sector Housing Location- East Midlands Duration- 9 months + Rate- £ dependent on experience A client of mine working for a local authority is looking to hire an Interim Housing Enforcement Officer, specializing in private sector housing, for the n

Were looking for a proactive and organised Homeownership Officer to join our Homeownership team in Long Stratton, Norfolk. This is a great opportunity for someone with experience in homeownership, leasehold management, housing, conveyancing or property management who enjoys problem-solving, building

Working Pattern: Monday to Friday, 09:00 - 17:00 Location - Stratford, London (Hybrid) About the Role An exciting opportunity has arisen for three experienced housing professionals to join a busy Housing Management team as a Neighbourhood Housing Lead covering East London. As a Neighbourhood Hou

Housing Options Officer - East Midlands - 6 months - £25 - £30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: Ensuring clients facing homelessness are dealt with appropriately and

Rate: £500 per day Contract: Initial 3-month contract Working Pattern: 4 days per week An excellent opportunity has arisen for an experienced Housing Development Officer to support the delivery of housing and regeneration projects for a local authority in Devon. The successful candidate wi

Customer Liaison Officer / Housing Officer Cornwall - remote working covering a patch in the Cornwall area DL and vehicle essential and 55p per mile paid Temp initially 3 months but likely to be extended My client a housing association, is looking for a Customer Liaison Officer to deliver the Cu

Are you passionate about creating safe, welcoming and well-maintained communities? Were looking for a proactive and people-focused Neighbourhood Officer to join our collaborative HousingTeam. Youll bring experience from housing or another customer-focused environment, strong communication and negoti

Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Hoylake on a temporary contract! This is an exciting opportunity to play a c

Housing Officer, Neighbourhood Officer, Tenancy Officer, or Housing Management Officer. Housing Officer Opportunity | East Midlands | Hybrid Working. Ensuring compliance with housing legislation, policies, and procedures.

What you'll need to succeed : Essential car user full driving license are required Experience of working in a social housing setting is essential Experience of working within a supported housing environment is desirable Whilst good working knowledge of housing practice, housing law and the principle

Housing Officer (Dispersal Accommodation)Hampshire £28,000 - £35,000 per annum Full-time | Fixed Term Contract (6 months). We are currently recruiting for a compassionate and proactive Housing Officer to join a fast-paced and rewarding environment supporting vulnerable individuals across Hampshire

Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. Experience as a Housing Officer or sim

Manchester, Greater Manchester.Permanent, Full Time - 39 hours per week (agile working arrangements in place).Interview date: 6 th August 2026.Interview location:Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS.Our organisation is all about people the people who

Seeking a Customer Insight Officer to join the Customer Insight Team, focused on ensuring customer feedback is heard and addressed.

Contract Type: Fixed Term Contract-6 monthsPurpose of the Role:Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective m

Seeking a Housing Support Worker/Resettlement Officer to assist vulnerable individuals into stable accommodation and independent living.

Recruiting a Housing Officer for a government organisation in Redbridge to help vulnerable residents sustain tenancies, manage anti-social behaviour, and provide support.

Seeking a resilient Housing Support Officer to empower clients to develop independence and daily living skills through housing management and daily support, aiming for positive outcomes.

The Compliance Officer will ensure property compliance, manage fire safety checks, and support system improvements.

Seeking a Customer Insight Officer to join the Customer Insight Team, focused on ensuring customer feedback is heard and addressed.

The Tenancy Sustainment Officer will be based in our offices in Chesterfield. Adullam Homes Housing Association Ltd supports vulnerable individuals and households.

Housing Officer needed to support and manage service users in the Buckinghamshire area for a housing solutions provider.

Housing Officer known internally as a Local Housing Manager. Due to growth MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing & estate services to our rented properties within a defined geographical patch.

The Tenancy Sustainment Officer provides advice to service users to manage and sustain their tenancy.

Seeking an experienced Senior Housing Officer to manage a team, ensure excellent customer service, and collaborate with partners. Requires housing management experience, leadership, and budget management skills.

Support the delivery of high-quality housing services and contribute to strong communities by assisting with key housing management tasks like rent arrears, allocations, and neighbourhood upkeep.

This is an exciting time to join our Strategic Housing & Delivery Service as a Housing Officer. As a result, we are looking to appoint an enthusiastic and motivated individual to the role of Housing Officer. This role involves providing a high-quality tenancy service providing advice and support in

Driver Essential (Full clean UK licence, 25+ for insurance purposes).Love the beach, fresh air and getting out and about? Turn that into a rewarding career.If you enjoy being active, spending time in the community and making someones day brighter, this could be the perfect role for you.As a Support

Temporary Reception & Front Desk Assistant £14.Temporary | Ad Hoc Shifts | Weekdays, Evenings & Weekends The HireWorks are currently recruiting for a Temporary Reception & Front Desk Assistant to provide flexible, ad hoc cover for one of our valued clients.This is a varied and rewarding role

We're currently recruiting a motivated Security Officer to help us ensure continual safety for Healthcare on a full time basis, contracted to 37. As a Security Officer, you will use your skills to ensure the safety of our customers, staff and buildings whilst providing excellent customer service.

Position: Retail Security Officer. As a Retail Security Officer you will be responsible for:.

Salvation Army Homes is an organisation that provides a range of housing and support services to vulnerable people.

A fast-paced food manufacturing business is looking for a strong hands-on Production Team Leader to join the night shift team.This is a great opportunity for someone who enjoys leading from the front, running a busy production line and managing teams in a high-volume FMCG environment.You'll be r

We are looking for a senior support worker within our Leeds Extra Care Service in Richmond Hill.Your role will be to support the management team in the local oversight of people supported across a community as well as in accommodation-based settings.We are looking for a warm, flexible and motivated

Join Nurseplus as a Mental Health Support Worker – Make a Difference Every Day.At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need.As a temporary Mental Health Support Worker, you'll be providing high-quality care across a range of settings,

Front Office Team at Lincoln Plaza London, part of the Curio Collection by Hilton.As a key member of the Front Office Team, you will support the daily operations and ensure the highest standards of guest service and satisfaction.Welcoming guests and ensuring a smooth check-in and check-out process.H

Are you an experienced Block Manager ready to take the next step into leadership, or an established Team Leader looking for a role where you can genuinely influence performance, client relationships and service delivery?.Our client is a well-respectedr esidential block management company with an out

Full-time | Part-time | Temporary (Ongoing).MedGen Healthcare is seeking compassionate, resilient, and dedicated.This role involves supporting children and adolescents with conditions such as.Autism Spectrum Disorder (ASD), ADHD, emotional and behavioural difficulties, and other additional needs.You

We are looking to recruit a passionate and motivated Senior Support Worker to join our dedicated team in Reading.You will provide person-centred care and support to individuals with learning disabilities in all aspects of everyday life and to assist them in enjoying a wide range of activities.Senior

Understanding, Empathetic and Resilient Individuals Required.Behaviour Support in Huddersfield and Halifax.Contact us for Rewarding, Long and Short-Term, Flexible roles as Behaviour Support in Huddersfield and Halifax.As One-to-One behaviour support, your role will certainly be unique.No behaviour s