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Facilities Manager – PBSA – London Location: London (TW8 9QW) Job Type: Permanent Days: Monday to Friday Hours: 9.00am – 5.30pm (40 hours per week) Salary: £38,000 – £43,500 per annum Overview We are recruiting an experienced Facilities Manager to join a leading Purpose-Built Student Accommodation provider in London. This is an excellent opportunity for someone with a strong facilities management background who can lead building maintenance, compliance and health & safety across a large residential property while delivering an exceptional experience for residents. Key Duties & Responsibilities • Lead all facilities management operations., • Manage planned and reactive maintenance., • Oversee contractor performance and service delivery., • Ensure statutory compliance and health & safety standards are maintained., • Manage CAFM systems and compliance records., • Coordinate refurbishment, warranty and project works., • Monitor building fabric and M&E services., • Support lifecycle planning and capital works., • Oversee housekeeping and maintenance teams., • Deliver fire safety and emergency compliance procedures. Skills & Experience • P...

In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department.

In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department.

The Branch Supervisor is responsible for supporting the day-to-day running of the branch, ensuring excellent customer service, safe operations, strong team performance and achievement of sales and operational targets. The role involves supervising staff, maintaining stock control and helping create an efficient, customer-focused branch environment. Salary: Up to £35,000 DOE Key Responsibilities Operations & Branch Performance • Support the Branch Manager in the daily operation of the branch., • Ensure smooth running of trade counter, warehouse and yard activities., • Help achieve branch sales and profitability targets., • Monitor stock levels and ensure accurate stock control procedures., • Ensure goods are received, stored and dispatched correctly., • Maintain high standards of housekeeping throughout the branch. Team Supervision • Supervise branch staff and provide day-to-day guidance., • Assist with staff training, development and performance management., • Support rota planning and workload allocation., • Promote a positive and professional team culture. Customer Service • Deliver excellent customer service to trade and retail customers., • Handle customer queries, complaints and escalations professionally., • Build strong relationships with local co...

Company Description The Mercure?& Ibis?London Earls Court hotel is a newly renovated property in Southwest London. The property is a large conferencing & group hotel?comprising?a total of 508 keys, across two distinct brands within Accor,?Mercure?&?Ibis. As the property is a combo there are?282 Mercure rooms?&?226 Ibis rooms. The London Suite is the main ballroom for all types of events,?extremely versatile and plays a pivotal role in the propertys overall performance. The London Suite is divisible into nine separate meeting rooms, which when combined can be one of the largest pillar-free spaces in London for events up to 1,200 guests. The F&B outlets in the property have been created by?PARIS SOCIETY . ?The F&B space named?Barnabys?is perfect for social events and either the Barnabys Kitchen or Barnabys Lounge Bar can be semi or completely privatised for groups, events or?additional?catering / meeting space for larger residential bookings and functions. Our promise iscaring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission istomake the impossible possible to realise your dreams. Job Description POSITION OVERVIEW The Assistant Events & Groups Manager supports the Senior Events & Groups Manager in the day-to-day management, supervision and development of the Events & Groups team. This role acts as a key support between the Senior Manager and the Events & Groups Executives/Coordinators, helping to ensure enquiries are handled efficiently, proposals are issued on time, business is converted and contracted correctly, and all event planning information is communicated accurately to the hotel operations team. Previous team Management experience preferred. The Assistant Events & Groups Manager will help coach and support the Events & Groups team, acting as a point of guidance for daily questions, workload prioritisation, standards, systems and customer service delivery. They will lead by example in enquiry handling, conversion, planning, upselling and attention to detail. The role requires strong organisational skills, commercial awareness, excellent communication and a proactive approach to supporting both the team and the client journey from initial enquiry through to post-event follow-up. They will assist the Director of Sales & Marketing to energise and drive the team with closing days, demand generation weeks and other sales initiatives. There will be a focus on driving standards across the team which includes but not limited to; BEOs quality, maintaining & evolving E-proposals/proposals, data tracking (promotions & cross sells) and financials - post masters (PMs), deposits payments & schedules and monthly hotel credit meetings. The Senior Events & Groups Manager will provide excellent customer service during every element of the event or group enquiry process, taking the initial enquiry, negotiating rates, contracting and pre event, during event and post event planning. They will need to be dynamic and have good attention to detail coupled with strong selling, negotiation & organisational skills. Good communication skills are required to coordinate with relevant hotel departments as well as the customer to ensure a seamless and consistent high level of service throughout the sales & event cycle. They will recognise opportunities to maximize revenue through upselling, conversion, and drive repeat business. The Senior Events and Groups Manager takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event. Duties : Deputise as Groups and Events Manager in the absence of the Senior Groups and Events Manager Support the day-to-day supervision, coaching and development of the Events & Groups team, ensuring enquiries are distributed, prioritised, followed up and converted effectively. Review turned-down enquiries and identify opportunities to create alternative offers, including different dates, flexible packages, adjusted room hire, minimum spend options, bedroom allocations or revised catering proposals. Review cancelled and lost business opportunities, identifying alternative solutions, future opportunities and conversion strategies to maximise revenue and retention. Contact clients to re-open the conversation and explore future event opportunities at the property. Work with the Senior Events & Groups Manager and Commercial Office Manager to identify need periods, black-out dates, quiet dates and tactical opportunities where the Events & Groups team can proactively generate demand, and assist in creating the M&E Strategy and communicating strategic changes over the Meeting and Events team Support proactive sales activity by reaching out to past clients, agents and event organisers with relevant offers, seasonal packages, availability updates and new event opportunities. Review lost business reports and identify trends, competitor feedback, pricing objections or date flexibility that could help improve future conversion. Amend, create and design templates for the team to utilise when quoting and responding back to clients Support the Senior Events & Groups Manager in the daily supervision of the Events & Groups team, helping to ensure enquiries are distributed, followed up and converted effectively. Act as a first point of support for Events & Groups Executives/Coordinators with daily queries, workload management, client communication, proposals, contracts and event planning requirements. Handle own portfolio of events and group enquiries, including taking initial enquiries, preparing proposals, negotiating rates, issuing contracts, collecting deposits and coordinating pre-event details. Support the Senior Events & Groups Manager with complex or high-value enquiries, VIP events, large groups, multi-day events, city-wide demand, sporting events, awards dinners, buyouts and other key opportunities. Assist with the checking and distribution of BEOs to ensure all operational departments receive accurate and timely event information, especially in absence of Event Co-ordinator Attend, support and (where required) lead BEO meeting in the absence of the Senior Events & Groups Manager. Ensure BEOs are completed to a high standard, with accurate details relating to timings, room setup, catering, AV, accommodation, billing, special requests and client expectations. Work closely with hotel operations, including F&B, kitchen, front office, reservations, finance and housekeeping, to ensure smooth event and group delivery. Support the team in identifying upselling opportunities across bedrooms, meeting rooms, catering, AV, private dining, packages, upgrades and additional hotel services. Help maximise revenue by supporting conversion, cross-selling, upselling and repeat business opportunities. Assist in maintaining and improving e-proposals, standard proposal templates, menus, packages and sales collateral used by the Events & Groups team. Support the management of financial processes, including deposits, payment schedules, PM accounts, billing instructions and client credit requirements. Support with the creation and amendment of Delphi reporting to ensure accurate records Maintain accurate records in Delphi and other hotel systems, ensuring all activities, notes, contracts, BEOs and financial information are updated correctly. Assist with monthly credit meetings and support the team in ensuring outstanding balances, deposits and payment schedules are followed up correctly. Help track team performance against monthly, quarterly and yearly targets relating to catering revenue, room hire, group room nights and total event revenue, through weekly BOB Meetings and Updating trackers Support the Senior Events & Groups Manager and Commercial Office Manager with sales initiatives, black-out dates, demand generation activity and promotional campaigns. Provide coaching and guidance to the Events & Groups team, supporting training, best practice sharing and continuous improvement. Support team meetings, BOB meetings, BEO meetings, weekly catch-ups and performance reviews where required. Ensure all client communication is professional, timely and aligned with hotel standards. Build strong client relationships and deliver excellent customer service throughout the full event and group journey: enquiry, proposal, contract, planning, event delivery and post-event follow-up. Support the Senior Events & Groups Manager in maintaining brand standards for enquiry handling, event planning, pre-event communication and post-event feedback. Handle client challenges or operational issues professionally, escalating to the Senior Events & Groups Manager when required. Assist in resolving client concerns and operational challenges promptly and professionally, escalating where appropriate. Support regular team meetings, business-on-the-books reviews, performance discussions and continuous improvement initiatives. Support the maintenance of Accor brand standards and departmental procedures across enquiry handling, event planning, event delivery and post-event feedback processes. Additional Information PERKS FOR YOU Competitive salary Entitle of 28 holiday days (bank holidays included) Employee benefit card offering discounted rates in Accor Hotels worldwide Develop your talent through learning programs by the Academy Accor Free Bonus Breaks Voucher Friends & Family Rates Eye Test Vouchers Private Healthcare Opportunity to grow within your property and across the world Friendly working Environment Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities, like Planet 21 Candidates must have the right to work in the UK TPBN1_UKCT

Our client is seeking an experienced and hands-on Housekeeping Manager to oversee the day-to-day running of the housekeeping department, who is proactive and happy to get stuck in when required. Lead and support the housekeeping team, allocating tasks and ensuring standards are consistently met. Ass

Candidates with experience of; Housekeeping Manager, Executive Housekeeper, Luxury Hotel Housekeeping, Boutique Lodge Manager, Head Housekeeper, Hospitality Operations Manager, 5-Star Hospitality, Front of House Management, Estate Presentation Manager, Accommodation Services Manager, Luxury Resort H

What you can do for us: Assist our Housekeeping team in implementing and upholding the Standard Operating Procedures (SOPs) for our Housekeeping department, ensuring strict adherence Assist with maintaining the property's presentation and hygiene standards, consistently meeting the company's high-qu

Key Responsibilities · Organising daily housekeeping tasks, including room allocations across both hotels · Checking guest bedrooms after cleaning to ensure consistently high standards · Overseeing cleaning standards in communal areas · Supporting room attendants to meet timelines and release ro

What you can do for us: Assist our Housekeeping team in implementing and upholding the Standard Operating Procedures (SOPs) for our Housekeeping department, ensuring strict adherence Assist with maintaining the property's presentation and hygiene standards, consistently meeting the company's high-qu

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change.Our purpose is to nourish people and the planet.That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to peopl

The Brewers Inn is a sixteen-room, boutique hotel that strives to provide premium quality service, drink and food to our loyal Wandsworth locals as well as those seeking to explore London's South Western Burroughs.Our atmosphere peaks on busy weekends, commuter rushes and any top-quality sporting ac

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South.Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.In 20

Located just a short stroll from Richmond station and next to West London's famous Orange Tree Theatre you'll find a delight and a home from home for all rugby fans out there in The Orange Tree pub.Well known for our historic attachment to sports, The Orange Tree offers brilliant service, a friendly

We are looking for Housekeeper/Cleaner to join us at our health club located in Clapham Junction.This is a permanent, full-time position.We are a fun, friendly place to work, with opportunities to develop and progress.Attention to detail; Organised.No CV or experience required, apply today!.

Food And Beverage Team Member - London.Food And Beverage Team Member Holiday Inn London - Regent's Park Check out the hotel on our virtual tour!.Love hospitality and enjoy making people feel welcome? Join our food and beverage team and be part of an envi

Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit. Housekeeping Team Member - London. Housekeeping Team Member

We're on the hunt for an Experienced Front of House Team Member to join our lively crew.Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!.Passionate a

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52-week non-sessional post i.To assist in the provision of a high quality cleaning service within Council buildings.Please download the Job Outline/Pers

Back of House Team Member - London.We are looking for experienced.We are a rapidly growing company with plenty of opportunities for.We prepare our products fresh in house, everyday, but we aren't just product obsessed - we believe the experience has to be as vibrant as the food.We're looking for peo

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52-week non-sessional post i.To assist in the provision of a high quality cleaning service within Council buildings.Please download the Job Outline/Pers

Assist our Housekeeping team in implementing and upholding the Standard Operating Procedures (SOPs) for our Housekeeping department, ensuring strict adherence. Assist with maintaining the property's presentation and hygiene standards, consistently meeting the company's high-

Advancement is available from Senior Housekeeping Supervisor and Assistant Head of Housekeeping Manager to Head of Housekeeping with a clear progression path and ongoing training for your career development. We are seeking a committed and diligent Housekeeping Supervisor to join our housekeeping tea

What We Offer Our Team Members:.Access to our Career Pathway, Apprenticeships and training and development courses.Young's pubs and 30% discount on overnight stays in our Pubs with Rooms.What we look for in a Team Member:.As the successful member of our team you will have a passion to deliver e

Team Member - Fountain and Ink.We're on the hunt for an Experienced Front of House Team Member to join our lively crew.Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want

TEAM MEMBER - LONDON CITY AIRPORT, JUNIPER & CO.We have Part Time (24 hour) roles available.Working flexibly across weekdays, weekends, bank and public holidays.Afternoon and Evening shift available.Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King

F&B Team Member The Sanderson by Morgans Original.At our 5-star lifestyle hotel, every meal is a moment, every drink a celebration, and every guest interaction a chance to shine.We're looking for a charismatic and passionate Food & Beverage Server to bring energy, elegance

Here at Tortilla, we are seeking to recruit a.You will join us on a permanent basis, with part-time and full-time opportunities available, and in return, you will receive a competitive rate of upto .Benefits we can offer you as our Team Member:.Epic social events and entertainment fund for the whol

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

We're on the hunt for an Experienced Front of House Team Member to join our lively crew.Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!.Passionate a

A newly refurbished pub in Covent Garden, steeped in connections to the legendary Bow Street Runners, London's first police force, this iconic venue, dating back to 1763, offers the perfect setting for all kinds of celebrations!.A fun, vibrant and traditional pub over 5 floors, with private dinings

We're on the hunt for an Experienced Front of House Team Member to join our lively crew.Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!.Passionate a

KAUAI, part of the Virgin Active brand.At KAUAI we are passionate about health and wellbeing and we promise to deliver nothing but the very best in food and nutrition.Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMO’s and has no ad

Our grand, Grade II listed Victorian hotel boasts 44 bedrooms and is an iconic landmark set in the heart of Teddington, South West London.With our large garden, the spacious interior and stylish decor it's the perfect place for drinks & nibbles with friends & family.Hearty, indulgent and quintessent

Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit. Housekeeping Team Member - Woodford Green. Housekeeping Team Member

Food and Beverage Team Member - London.Food and Beverage Team Member St Martins Lane Hotel.Love hospitality and enjoy making people feel welcome? Join our food and beverage team and be part of an environment where great service, personality, and memorable experiences reall

Support the Housekeeping Manager/Operations Manager in driving performance, with a focus on improving attention to detail and late shift productivity. Assistant Housekeeping Manager - London. We're currently looking for a committed and honest Assistant Housekeeping Manager to help lead our early and

You will be required to work across a range of departments including Housekeeping, Food & Beverage and Wellbeing & Lifestyle. Housekeeping Assistant - Hendon, London. You’ll also have your eye out for potential fire and accident risks, working with the housekeeping and maintenance team to reduce a

We're on the hunt for an Experienced Front of House Team Member to join our lively crew.Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!.Passionate a

As Hospitality Supervisor you will be supporting the Hospitality Manager to oversee a variety of non-clinical operations within the home, including Food & Beverage, Housekeeping, and Activities/Events to ensure every aspect of daily living is supported with dignity, joy, and individual attention. Ho

Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit. Housekeeping Team Member - London. Housekeeping Team Member

Front of House Team Member - London.Fabulous industrial-style bar and restaurant with a private mezzanine.Situated along the canal, within the Merchant square estate.During the day we are all about Brunch and cocktails.After 5 pm The Lockhouse is the coolest place to hang out, whether you are having

This is a 52 week non-sessional post i.Monday - Thursday, 09:00-17:00.We are looking for a motivated early years support workers to join the team at Wallyford to help deliver high quality childcare.To work in support of early years 'staff by contributing towards the creation of a warm, friendly, saf

Waiting Team Member - Full Time - London.Love Food? Love People? Join Prezzo!.At Prezzo, we don't just serve great Italian food-we create great vibes.We're looking for high-energy, hospitality-obsessed people to join our team.If you're ready to bring your full personality to every shift and work alo

Previous experience as an Executive Housekeeper, Housekeeping Manager or senior housekeeping leader within a quality hotel environment, ideally with exposure to openings, rebrands, refurbishments or periods of operational change. Leading the Housekeeping department through an important period of cha

An amazing opportunity to join the Housekeeping team at The May Fair Hotel as a Section Housekeeper. Previous housekeeping experience is required ideally within a 4- or 5-star hotel operation.

Chip Shop Team Member - Lancashire.Cooks Fish and Chip Shop Team Member.Full-Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Cooks Fish and Chip Shop Team Member, where you'll.We're seeking a a friendly and motivated Chip Shop Team Member to join our team.You'll prepare and se