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Previous experience as a Reception Manager or Front of House supervisor in the hotel industry. Reception Manager - Royal National Hotel - Bloomsbury, London. We are now recruiting a Reception Manager at.

First impressions are the most important right? The reception team at Village Hotel Club are the first friendly face our guests see.From reception, you will ensure that every guest gets a warm, vibrant Village Hotel Club welcome.A font of knowledge, you will know every detail about the hotel and loc

Proven track record of overseeing a busy reception as a reception supervisor or hotel duty management experience is required within a 4 or 5 Star hotel. An amazing opportunity to join the Front of House team at The May Fair Hotel as a Reception Manager. As a Reception Manager you will be responsible

We're currently recruiting a dedicated Facilities Assistant to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 29 hours per week.As a Facilities Assistant, you will use your skills to maintain a high standard of facility management with the wider facilities team. In return, you will have the chance to progress your career with company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.Here's an idea of what your shift pattern will be:Mon: NightsTues: NightsWeds: NightsThurs:Fri:Sat:Sun:Could you bring your spark to Healthcare? Here's what you need to know before applying:Your key responsibilities will include:Undertaking minor repairs and maintenance tasksResponsible for ensuring the exterior of the site is in a clean, tidy and reasonable state of repair, inclusive of general external maintenance tasks.Assisting the facilities team with the control of contractor's process, inclusive of ensuring contractors are signed in correctly, and signed out, and that everyone is adhering to site policies and rulesResponsible for opening and/or closing the building where requiredRepresenting Compass Group UK&I and maintaining a positive brand imageComplying with Health & Safety regulationsOur ideal Facilities Assistant will:Have previous experience within a similar roleBe adaptable and easily embrace changing prioritiesBe a brilliant communicator and easily build relationshipsStrive for excellence in an eager and motivated mannerTake initiative and make decisions that are right for our customersPossess the ability to work under pressureDemonstrate exceptional timekeeping and reliabilityPart of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.Job Reference: com/2107/42970007/52821571/STC #LI-DNP #MedirestCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!TPBN1_UKTJ

Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town!. In this role, you'll take pride in overseeing the Reception, Concierge, Guest Relations, and Nights teams, bringing a cohesive, seamless experience to each guest.

THE RITZ LONDON OVERVIEW Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues. POSITION OVERVIEW We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Rooms Division as a Head Butler. The successful candidate will be committed to going above and beyond to deliver exceptional service to our guests while maintaining The Ritz Londons 5-star luxury standards. As our Head Butler, you will be responsible for providing unparalleled service to our clients and guests, ensuring all facilities and requests are well taken care of, and needs are anticipated in advance and managed accordingly. Our Head Butler will be working closely with other departments such as Housekeeping, Room Service, Reception, and Hall Porters & Concierge to maintain the highest 5-star standards for our guests and their experiences. ENTRY REQUIREMENTS • Relevant experience in a 5-Star property or household equivalent is essential, • Excellent customer service skills and dis...

Reception Manager *luxury hotel*. Excellent development opportunities with 80% of our managers being home-grown. Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Hotel Reception Supervisor (Opera PMS / Luxury Hotel) £28,000 - £30,000 + £5,000 Bonus + Company Benefits + Training + Progression + Free Hotel Stays Ascot - Office based Are you a Hotel Reception Supervisor with luxury hospitality experience and Opera PMS knowledge, looking to join a prestigious

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Comp

Are you passionate about delivering exceptional service and creating unforgettable guest experiences? Firmdale Hotels is seeking an enthusiastic and dedicated Reception Supervisor to join our prestigious team at The Soho Hotel. As a Reception Supervisor, you will play a crucial role in ensuring our

Spa Operations Manager Were looking for a Spa Operations Manager join our Spa & Wellness team. Are you a master of craft??Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the worlds most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Hyde Park is Londons most iconic address. Its another world; a world of oriental luxury and the most attentive service. A world thats all about our guests. As a Spa Operations Manager at Mandarin Oriental Hyde Park, London, we expect from you: Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa & Wellness Director In absence of the Spa & Wellness Director the Spa & Wellness Operations Manager will take over all responsibilities/duties, including guest/colleague problems, looking after VIPs and attending meetings To assist the Spa & Wellness Director in ensuring the budget requirements are adhered to, with emphasis being on profitability To assist the Spa & Wellness Director in co-ordinating the day-to-day running of the Spa and to ensure the high standard of service is maintained. To be responsible for the progressive, professional and well-organised training induction for all staff in reception and administrative duties. All training must be properly recorded. As a Spa Operations Manager, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shift patterns will vary from morning and afternoon shifts (including weekends and bank holidays), so flexibility is required where applicable. To be a successful Spa Operations Manager candidate , you have experience within a luxury Spa environment and are passionate about service and exceeding guest expectations. You have a strong understanding of systems and IT technology, are a strong team player and have excellent communication skills, both written and verbal. Previous Spa or Hotel experience in a 5-star environment is essential. Our commitment to you: Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, its important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals 50% F&B & Spa discount on property Special MO discounted rate at Anytime Fitness gyms across the world (£30 per month or £300 per annum) Complimentary Westfield Healthcare cash plan, children added at no extra cost Colleague Experience Stay in-house with breakfast included upon completed probation Friends & Family hotel rate and Spa discount 1 paid Charity Day per year to dedicate to a charity of your choice Season ticket loan & cycle to work scheme £750 recruitment referral bonus Free meals on duty & uniform dry-cleaning services Increased holiday entitlement with Length of Service, up to 33 days off Free Life Assurance benefits whilst in service Access to Hospitality Actions Employee Assistance Programme Employee Recognition Programmes Social, wellbeing, charity, and sporting events throughout the year SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON. Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in Mandarin Orientals culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set out by the GSTC. We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination , ethical supply chain and procurement , community and colleague engagement , technology practices and waste reduction . We are committed to doing the right thing, every day. DIVERSITY & INCLUSION. We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated. ELIGIBILITY TO WORK IN THE UK. Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Were Fans. Are you? TPBN1_UKCT

SPA TREATMENT MANAGER,SPA & WELLNESS 39 hours, 5 days per week Werelooking for aSpa Treatment Managerto join our iconicSpa & Wellnessteam. Mandarin Oriental Hyde Park is Londons most iconic address.Itsanother world; aworld oforientalluxury and the most attentive service. A worldthatsall about our guests. AsaSpa Treatment Managerat Mandarin Oriental Hyde Park, London,you willbe responsible for: Will perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa& WellnessDirector Dealingdailywith the following: Guest complaints, Therapist needs, telephonecallsand reception duties Complete Spa tours to review standards,proceduresand operational status Coordinate scheduling of rotas, annual leave and bank holiday entitlement for Treatment Supervisor and Therapists Review treatment rooms whichincludetreatment trolley, closet millwork, linens, treatment beds equipment upkeepdailyto ensure all standards are met Responsible for motivating retail sales and ensure that all sales are recorded accurately Reading throughemailsregardingSpa, meetings, groups, and VIPs As a Spa Treatment Manager you will be workingon arotatingshift basis,Monday to Sunday, 39 hours a week. Shift patterns will vary frommorning andeveningshifts(including weekends and bank holidays), so flexibility isrequiredwhereapplicable. Tobeasuccessful Spa Treatment Managercandidate , youwillhaveanNVQ Level 2 and above in Beauty Therapyand havea proventrack recordof service excellence in a Spa environment. It is an advantage if youalready have experience from within a luxury service environment. In return,you will receive an array oficonicbenefits, such as: Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined usat the beginning of their career andare now leading their own teams and divisions. Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career. 3 complimentary nights per year, increasing to 5 with length of service Discounted stays at our beautiful properties across the Group Access to discounts and deals with over500 popular high street retailers, including discounted gym memberships and travel deals 50% F&B & Spa discount ComplimentaryWestfieldHealthcare cash plan,children added at no extra cost Colleague Experience Stay in-house with breakfast included upon completed probation Friends & Family hotel rate andSpa discount 1 paid Charity Day per year to dedicate to a charity of your choice Season ticket loan & cycle to work scheme £750recruitment referral bonus Freemealson duty & uniform dry-cleaning services Increased holiday entitlement with Length of Service, up to33 daysoff Subsidized podiatry sessions with our incredible Bastien pedicurists Free Life Insurance benefits whilst in service Company pension plan Access to Hospitality Actions Employee AssistanceProgramme Employee RecognitionProgrammes Social, wellbeing, charity, and sporting events throughout the year SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON. Corporate responsibility values are deeply ingrained in Mandarin Orientals culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set by the Global Sustainable Tourism Council. We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We arevery proudof the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination , ethical supply chain and procurement , community and colleague engagement , technologypractices and waste reduction . We are committed to doing the rightthing,every day. DIVERSITY & INCLUSION. We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which weoperate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability,backgroundor religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles.No form of bullying, intimidation,discriminationor harassment of otherswillbe tolerated. ELIGIBILITY TO WORK IN THE UK. Pleasenote,all candidates applying for this role must have obtained the right to work and live in the UK.Documented evidence of eligibility will berequiredfrom candidates as part of the recruitment process. WereFans. Are you? TPBN1_UKCT

Guest Service Manager Crowne Plaza London Kings Cross Job Type: Full-time, Permanent Salary: Competitive About Us The Crowne Plaza London Kings Cross is a contemporary four-star hotel offering 430 beautifully designed bedrooms , Bloom Restaurant & Bar , seven state-of-the-art meeting and event spaces , an exclusive Club Lounge , and a fully equipped gym . As part of the IHG Hotels & Resorts family, we pride ourselves on delivering exceptional guest experiences through genuine hospitality and outstanding service. Join Our Team We are looking for an experienced and motivated Guest Service Manager to lead our Front Office team and ensure every guest enjoys a memorable stay. This is an excellent opportunity for a passionate hospitality professional with strong leadership skills who thrives in a fast-paced environment. About the Role As Guest Service Manager, you will oversee the day-to-day operation of the Front Office, ensuring the highest standards of guest service are consistently delivered. You will lead by example, support and develop your team, and work closely with all hotel departments to ensure seamless operations. You will also act as a Duty Manager , taking responsibility for the hotel during your shift, handling guest concerns, responding to emergencies and ensuring the safety, security and satisfaction of our guests. Key Responsibilities Lead, motivate and develop the Front Office team to deliver exceptional guest experiences. Manage the daily operation of Reception and Guest Services. Ensure efficient and professional check-in and check-out procedures. Handle guest enquiries, feedback and complaints promptly, professionally and with empathy. Monitor guest satisfaction, identify opportunities for improvement and drive service excellence. Maximise guest satisfaction and encourage positive online reviews. Ensure compliance with IHG brand standards, hotel policies and health & safety procedures. Build strong working relationships with Housekeeping, Food & Beverage, Reservations, Engineering and all other departments to ensure seamless guest service. Act as the Duty Manager, making confident operational decisions and resolving guest issues effectively. Be the first point of contact during emergencies, ensuring hotel procedures are followed and appropriate action is taken. Conduct regular floor walks and public area inspections to maintain presentation and service standards. About You The successful candidate will have : Previous experience in a Front Office supervisory or management role within a hotel. Excellent leadership and people management skills. Outstanding customer service and communication abilities. Strong organisational and problem-solving skills. Experience using hotel Property Management Systems (Opera experience is advantageous). Flexibility to work shifts, including evenings, weekends and bank holidays. A positive, proactive attitude and passion for hospitality. What We Offer Competitive salary. Employee discounts across participating IHG hotels. Meals on duty. Incentive Schemes to boost your earning potential Long Service Awards A supportive and inclusive working environment. Apply Now If you are passionate about delivering exceptional guest experiences and are ready to take the next step in your hospitality career, we'd love to hear from you TPBN1_UKCT

Department : Kitchen Reports to :Executive Chef/Head Pastry Chef At Loscar London we deliver a personal, tactful, and friendly service, anticipating guest needs, creating a homely ambience in a sophisticated environment to achieve an elegant and comfortable experience. Our 7 Michel Reybier Hospitality Values Entrepreneurship Agility Well-being Competence Rethinking luxury Tailor-made Emotion Job Overview With the Head Pastry Chef, to oversee and direct the seamless running of pastry section, by providing a highly efficient and effective service whilst ensuring that all financial and statutory requirements are met, and supporting the delivery of outstanding customer service. To implement delivery of the business strategy in conjunction with the Head Pastry Chef and the Executive Chef. Objectives and Goals Seek and maximise revenue opportunities and minimise costs without compromising standards Effectively oversee and direct the kitchen department in a smooth and operational manner. Guide and lead by example in all areas of kitchen and hotel conduct. To create a motivated and high performing team, committed to delivering high standards of food production and presentation Flawless reputation for the kitchen on Health and Safety issues Respond to any changes in the kitchen as dictated by the needs of the operations and the company working closely with the senior chefs to ensure a seamless operation Protect the health, safety and well-being of our guests and colleagues Establish and maintain clear communication from to the brigade which is both positive and direct Be a change agent, constantly reviewing service delivery Key Duties and Responsibilities Kitchen Management Assist in implementing appropriate menus across all departments which are seasonally inspired and updated as required Discuss all food complaints with the kitchen brigade and take remedial action to avoid further customer dissatisfaction Build relations with the restaurant, bar and hotel teams to enable constructive feedback on service, food quality, drive and motivation in order to continually raise guest expectations Ensure that food quality is maintained at the highest standard at all times taking action as required Plan daily specials, menu compilation, dish and recipe development, in line with the annual menu changes To supervise the daily procedure of receiving food and related supplies to the kitchen, rejecting and returning as and when necessary Ensure that all section files and recipes are maintained and updated and in addition that they are adhered to on all sections, at all times Co-ordinate with Meeting & Events Sales Manager and Reservation Manager and Reception Manager, to deliver menus for private and group functions respectively To operate the pass service of food from the Pastry kitchen pass to the restaurant, liaising with the Restaurant and Banqueting staff and ensuring the food is consistently to the standard required Sets an example of cleanliness and correct work practices to all kitchen personnel To demonstrate a high standard of personal appearance, ensuring good personal hygiene for self and team People Development Develop a positive and direct relationship with all colleagues, HODS and external links Stimulate a positive learning culture Health and Safety Understand relevant H&S legislation including the use of Risk Assessments and Safe Systems of Work and the implications on the business, taking action as required To ensure all staff work hygienically and productively and have completed departmental documentation in line with company requirements Ensure a safe workplace by identifying and reporting hazards and taking corrective action Action and respond to alleged food hygiene issues, deploying all necessary resources to protect reputation and brand integrity Facilitate visits by EHO and supporting and enforcing required action. Be fully aware of fire, bomb and evacuation procedures for your department and your colleagues Circulate information within the hotel to maintain staff awareness of the hotels health and safety policy To be fully conversant with the Hotel Health and Safety policy and procedures Remain updated on Health and Safety Legislation, taking action as required To ensure all working areas of the kitchen, dry stores and refrigeration are maintained in a clean and hygienic condition at all times. To ensure the standards, reports and controls for health and safety, food hygiene, risk assessments, COSHH, manual handling and produce are maintained as prescribed by legislation, the company and independent auditors. Review and communicate health and safety audit reports and initiate required action as required To ensure that all kitchen personnel strictly adhere to manufacturers instructions of use of all machinery and equipment. To ensure that all kitchen equipment is maintained to operating specifications and to complete weekly maintenance lists where necessary which are forwarded to the Maintenance Manager Action and respond to alleged food hygiene issues, deploying all necessary resources to protect reputation and brand integrity Communication Communication with all relevant parties is clear, consistent and transparent To provide a clear handover during shift changes and ensure each shift is reviewed and handovers/briefings are carried out To be aware and notify your team of any menu changes, special requirements (including menu items and dishes), and outstanding orders or work tasks required prior to the commencement of service. To attend meetings as required, taking the opportunity to enter into discussions and present ideas and solutions in a positive fashion Financial Management of monthly stock take To control wastage by managing the maintenance of the correct stock levels and rotation from dry stores and avoidance of the over ordering or production of food and mis en place. To be aware of, and make your team aware of the required food cost percentages as set down by the budget and to manage the department within these guidelines at all times. To manage the prevention of pilferage from the dry stores and refrigeration within the department, by keeping all areas locked, and relevant keys safe where necessary. Misc Work with senior chefs and department heads on various special assignments and any other reasonable request Qualifications and Requirements Previous experience in quality establishments Kitchen Management experience Certification in level three health and safety, and food hygiene ideal Proven experience in managing a team TPBN1_UKCT

At Hotel Indigo & K West Shepherds Bush, our Spa & Wellbeing sanctuary is designed to offer more than treatments, it provides a place of restoration, connection, and personal wellbeing. Spa Reception & Membership Manager. Inspired by the individuality and creativity of Shepherd's Bush, Hotel Indigo

The world is yours with Meli Joining Meli is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. Its knowing that the world is yours that you can elevate your career across countless destinations, all while being part of one warm, supportive and passionate family. Night Manager Department: Night Reception Location: London, UK Reports to: Reception Manager / Front of House Manager Direct Reports: Assistant Night Manager, Night Porters, Night Receptionist Package: Competitive package, plus service charge Whats in it for you? Competitive compensation package Global career opportunities across 350+ hotels Hotel discounts for you, your friends & family worldwide Health medical cash plan Company pension scheme Loyalty rewards & refer-a-friend bonus 29 days holiday including bank holidays Unlimited access to Melis global e-learning platform Career growth within a global hospitality brand High-street savings through Perks at Work Meals on duty Mission As Night Manager, you will ensure full management supervision of the hotel during night hours, maintaining seamless operations, accurate reporting and exceptional guest service. You will lead the night team, ensuring all procedures, security standards and financial controls are followed, while acting as the senior decision-maker in the absence of senior management. Key Responsibilities Oversee the hotel during night operations, ensuring smooth and efficient service at all times Act as Duty Manager, taking full responsibility for the hotel overnight Ensure all night audit reports and system processes are completed accurately and on time Supervise and support the night team, ensuring awareness of occupancy levels, events and operational priorities Deliver excellent guest service, handling queries and resolving complaints efficiently Support the front desk team to ensure smooth check-in and check-out processes Maintain a safe and secure environment, ensuring compliance with health & safety, fire and licensing regulations Monitor and enforce financial procedures, including credit control, allowances and adjustments Ensure effective communication and handover between day and night teams Maintain accurate logs of incidents, actions and operational updates What were looking for Experience in Front Office or Night Management within a hotel environment Strong knowledge of hotel operations, night audit and Duty Management procedures Proven ability to lead and supervise teams effectively Strong guest service skills with experience handling complaints and problem-solving Excellent organisational skills and attention to detail Good understanding of financial controls and reporting processes Knowledge of health & safety, fire safety and security procedures Confident decision-maker with the ability to work independently Strong communication skills and ability to work across departments Flexibility to work overnight shifts Because belonging to the great Meli family is being VIP At Meli, our people are the heart of everything we do. Whether youre stepping into leadership or continuing to grow your expertise, youll be part of a culture defined by respect, collaboration, and passion. From our newest talents to our most experienced professionals, we are all Very Inspiring People and that includes you. Our Commitment to Diversity & Inclusion We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meli, we believe our differences make us stronger and help build a responsible present and a sustainable future. If you want to be a Very Inspiring Person, apply now and start your journey with Meli. TPBN1_UKCT

Salary - £32,448 per annum We are currently recruiting for a Night Manager to join our Truly Talented team. Reporting directly to the Front Office Manager, this is an exciting role for a talented individual who is looking for career growth and for the opportunity to lead a hardworking team. What we offer SALARY: £32,448 per annum Full-time contract (40hrs per week) Your role As a Night Manager, you will be running the hotel at night. You will manage, coach and train the team to provide courteous and efficient service to all guests and maintain the levels of service to the highest standards at all times. You will lead by example and greet guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face to face or over the telephone. You'll work in a busy and hardworking team environment, where you'll continually learn and develop. Responsibilities of a Night Manager will include but are not limited to: • Managing the guest experience, ensuring each and every guest receives great service, defined by our values and mission statement; • Manage the departmental costs ensuring scheduling and resources are dispatched accordingly to support operational performance; • Establishing opportunities for improving operations consistently; • Address guests' service needs in a professional, positive, and timely manner; • Comply with quality assurance expectations and standards; • Regularly review our guest experience feedback, share results and comments and work to improve each facet of the business; • To work with all other departments in a suitably respectful, courteous and helpful manner; • To establish a courteous, helpful, and friendly attitude toward all guests at all times and to be confident in using guest names at every available opportunity; • To be aware of complaints/problems and bring them to the attention of the Front Office and Duty Manager and to offer assistance using your integrity; • Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after; • Continuously improve all operational processes and ensure these are clearly communicated to the relevant team members. The ideal person for this role will be enthusiastic about change, focused on details and trusting. The core skills and experience required to succeed • Truly passionate about the Hospitality Industry; • Previous experience as a receptionist or reception supervisor is required; • Ability to understand our guests' needs to create exceptional service experiences, that result in lasting memories; • Outstanding customer service skills with the ability to anticipate guests needs; • A strong leader capable of motivating and influencing others to work to defined procedures and standards; • Excellent personal presentation; • Ability to function independently with a minimum of supervision; • Excellent communication skills, the ability to communicate verbally and in writing; • To be an enthusiastic team player with a flexible approach. You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment. Having these core skills will put you one step further to joining Axiom Hospitality and Hilton Garden Inn London Heathrow Airport. Benefits Worldwide employee discounts at Hilton Hotels; Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B; 28 days holiday, including bank holidays, increasing yearly to 33 days; Discounts across retail, restaurants, events and more through our benefits & rewards portal; Access to our Employee Assistance Line to support your Mental Health and Wellbeing; Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay; Yearly complimentary Axiom Xcape stayover after one year of service; A growing team with great training, progression, and promotion opportunities; Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire; Free meals while on shift; Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more! Opportunities for all At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels' impact on the environment through internationally recognised eco-label certification. Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA. TPBN1_UKCT

Front Office Manager / Reception Management Team. Global career opportunities across more than 350 hotels. Hotel discounts for you, your friends & family across the globe.

We are currently recruiting for a.Reporting directly to General Manager, this is an exciting role for a talented individual who is looking for career growth and for the opportunity to lead a hardworking team.CONTRACT TYPE & HOURS Permanent, full-time contract (40hrs per week).You manage, coach and t

Reception Supervisor (maternity cover). Front Office Manager / Reception Management Team. Global career opportunities across more than 350 hotels.

Lead the front desk team at a 4-star hotel in Windsor, managing daily operations and reporting to the Deputy General Manager.

Back of House Team Member - 210 Piccadilly, St James's, London.You will be involved with prep and cooking in different kitchen sections as part of our fast-growing team.Back of House Team Member - What We Offer:.Daily food allowance during shifts with unlimited coffee.You will never work on you

Discover the vibrant heart of London at the Holiday Inn London - Regent's Park Hotel! Perfectly positioned just minutes from Great Portland Street and Regent's Park Tube stations, our hotel offers seamless access to the city's top attractions. Looking for an exciting career in the hospitality indust

We're on the hunt for an Experienced Front of House Team Member to join our lively crew.Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!.Passionate a

Bar and Waiting Team Member - London.If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as a Bar & Waiting Team Member.We're independent, so believe in investing in the future and we love hom

Previous supervisory experience in Reception or Assistant Front of House Manager roles within luxury hospitality, hotels, private members' clubs or premium venues. Oversee reception activities including reservations, guest check-in, enquiries and event ticketing.

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52-week non-sessional post i.To assist in the provision of a high quality cleaning service within Council buildings.Please download the Job Outline/Pers

We are looking for Housekeeper/Cleaner to join us at our health club located in Clapham Junction.This is a permanent, full-time position.We are a fun, friendly place to work, with opportunities to develop and progress.Attention to detail; Organised.No CV or experience required, apply today!.

Cleaner (2) (Permanent) (15/5057) (15/5188).Join our award-winning school cleaning team.We’re proud of our award-winning service, recognised with:.ASSIST-FM Contribution to Cleaning Award - 2022.APSE Building Cleaning Innovation Award - 2023.Building Cleaning Most Improved Performance Networks Awa

Discover the vibrant heart of London at the Holiday Inn London - Regent's Park Hotel! Perfectly positioned just minutes from Great Portland Street and Regent's Park Tube stations, our hotel offers seamless access to the city's top attractions. Looking for an exciting career in the hospitality indust

BOH Team Member - 110 Southwark Street, Blue Fin.BOH Team Member | Tuesday - Saturday.We are The Salad Project, London's answer to healthy food and a fresh outlook on how we live, feel and eat.Our founders Florian and James opened the doors to our first store in the summer of 2021.Today, we are a si

Front of House Team Member - London.Fabulous industrial-style bar and restaurant with a private mezzanine.Situated along the canal, within the Merchant square estate.During the day we are all about Brunch and cocktails.After 5 pm The Lockhouse is the coolest place to hang out, whether you are having

We're on the hunt for an Experienced Front of House Team Member to join our lively crew.Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!.Passionate a

Permanent (full-time or part-time).We are looking for Back of House Team Members to join atis and help us on our mission to create a food company that is different from any other healthy food concept in town.We are a rapidly growing company with plenty of opportunities for brilliant people to develo

Front of House - St James, London.Are you passionate about hospitality, food, wine, drinks, events and people?.Franco's in St James's, Green Park, is recruiting and looking for individuals with fantastic people skills, an exceptional eye for detail and inspiring enthusiasm.We have a range of Front o

We also have 13 beautiful boutique bedrooms in our hotel beautifully decorated.

Front of House Supervisor - Kingston-Upon-Thames.We've been looking for a Supervisor just like you! .As a Front of House Supervisor you will not only get a thrill from putting a smile on someone's face time and time again, but enjoy teaching others to do the same!.You will manage the floor during s

Front of House Team Member - Covent Garden.Job Title: Front of HouseLocation: Sticks'n'Sushi Covent Garden.If you're someone who delights in making others happy, thrives in lively environments, and is ready to bring your sparkle and smile to our restaurant, then this role could be for you.Sincere ab

Full-Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Bar Team Member,.We're seeking Bartenders to bring the fun and join our team where you'll help set the vibe, serve up delicious drinks, and make sure every guest feels welcome and has a great time.Whether you're mixing cockt

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem

Front of House UK - Team Member - Ashchurch.Front of House Team Member up to £12.You love to share what your favourite dish is and to find ways to make every visit personal to every customer.Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included).Never go hungry with f

Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused team members to take care of our accommod

Kitchen Team Member - United Kingdom.Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces indiv