Field Motor Engineer Somerset Area
23 days ago
Worcester
Field Engineer\n Division: Davies UKIReports to: Head of EngineeringLocation: Field-basedHours: 08:30 – 17:00About the Role \n We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes. \n You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types. \n What will your day look like:Key Responsibilities\n\n • Produce accurate, detailed, and high-quality engineering reports\n, • Assess, value, and negotiate vehicle repair costs\n, • Provide fair and accurate vehicle valuations\n, • Negotiate total loss settlements\n, • Apply detailed knowledge of salvage categories\n, • Manage claims through to resolution\n, • Liaise with repairers, customers, and internal teams\n, • Support colleagues and contribute to team success\n\n Knowledge and Abilities:Skills & Experience\n Essential:Qualified to IAEA or ATA (VDA) standard \n\n • Experience within insurer or independent engineering environment\n, • Strong understanding of claims processes and salvage categorisation\n, • Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s)\n, • Ability to inspect a wide range of vehicles including: \n \n, • Cars\n, • HGVs\n, • Agricultural machinery\n, • Caravans\n \n, • Excellent negotiation and communication skills\n, • Strong analytical and problem-solving ability\n, • Effective time management and prioritisation skills\n\n Desirable:AQP qualification Personal Attributes\n\n • Detail-oriented and structured approach\n, • Confident decision maker and negotiator\n, • Ability to work independently in a fast-paced environment\n, • Strong customer focus with complaint resolution experience\n, • Professional handling of sensitive and confidential information\n\n #INDUKI Benefits\n Career & Purpose \n\n • Davies Innovation Lab\n, • Leadership training programme\n, • Funding for professional qualifications\n, • Thrive at Davies; learning opportunities\n\n Environmental & Social \n\n • The Davies Foundation\n, • Local charity funding\n, • Pennies To Heaven\n, • Employee Resource Groups\n, • Employee volunteering programme\n\n Financial Health \n\n • Pension, 5% employee and 5% employer contribution\n, • My Choices at Davies provides; High Street discounts and Financial wellbeing hub\n, • Life assurance: x4\n, • Refer a Friend\n, • Cycle to Work Scheme\n, • Lease car salary sacrifice\n, • Davies Incentive Plan\n, • Enhanced maternity, paternity and adoption pay\n\n Mental, Physical & Emotional Wellbeing \n\n • Wellbeing centre; move, munch, money & mind focus\n, • Discounts with 100's of UK retailers\n, • EAP; 24/7 confidential helpline\n, • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years\n, • Flexible working\n, • Dress for your day\n, • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage\n, • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan\n