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Join Superdrug Head Office Help Create a Great Workplace Experience! Location: Head Office, CroydonHours: Up to 18 hours per week (Monday, Wednesday and Friday)Salary: Competitive \n Why Superdrug?Passionate about delivering fantastic service and creating a great workplace environment?Our vibrant Head Office, based just moments from East Croydon station, is home to hundreds of colleagues working together to deliver That Superdrug Feeling. We're looking for a friendly, proactive and hands-on individual to join our Office Services team.This is a varied role combining facilities support, porterage, meeting room setup and front-of-house reception cover. We're looking for someone who enjoys being active, takes pride in delivering excellent service and is equally comfortable moving office furniture as they are welcoming visitors to Head Office.Our success comes from our people. We celebrate individuality, encourage collaboration and work together to create a positive experience for our teams and visitors every day.Here's the exciting bit… A day includes: \n As our Workplace & Facilities Assistant, you'll play a vital role in keeping our Head Office running smoothly.No two days are the same, but you'll spend your time:Receiving and distributing deliveries, parcels and postMoving furniture, equipment and office supplies across the buildingSetting up and resetting meeting rooms and event spacesSupporting office moves and workspace reconfigurationsWelcoming visitors, guests and contractors to Head OfficeProviding reception and concierge support during busy periods and holiday coverCreating a positive first impression for everyone who visits SuperdrugConducting routine checks of meeting rooms, kitchens and shared spacesSupporting the Office Services team with day-to-day operational activitiesKey Responsibilities \n Facilities & Workplace SupportReceive, log and distribute incoming deliveries, parcels and courier itemsPrepare and dispatch outgoing mail and packagesMove furniture, office equipment and supplies safely and efficiently throughout the buildingSupport internal office moves and desk relocationsSet up and reset meeting rooms to required layoutsAssist with office events and workplace activities \n Reception & Visitor ExperienceSupport the Concierge and Reception teams when requiredWelcome visitors, guests and contractors in a professional and friendly mannerCreate a positive first impression of SuperdrugRespond confidently to visitor enquiries and direct guests appropriatelyAssist with meeting room bookings and visitor arrivalsDeliver excellent customer service to colleagues and visitors alike \n Facilities SupportConduct routine checks of meeting rooms, kitchens and communal areasReport faults, maintenance issues and workplace hazardsMaintain safe, organised and tidy storage areasSupport the smooth day-to-day running of Head Office facilities \n Health & SafetyFollow all Health & Safety policies and proceduresCarry out manual handling tasks safely and responsiblyHelp maintain a safe working environment for colleagues and visitorsWhat We're Looking ForEssentialPrevious experience in a facilities, porterage, workplace support, logistics, hospitality or customer service roleComfortable working in a physically active role involving regular lifting, carrying, moving and setting up furniture and equipmentAbility to carry out manual handling activities safely throughout the working dayConfident interacting with colleagues, visitors and stakeholders at all levelsExcellent customer service and communication skillsProfessional and approachable mannerStrong organisational and time-management skillsAbility to work independently and as part of a teamBasic IT skills, including Microsoft 365 and email \n DesirableExperience working within a corporate Head Office environmentReception, concierge or front-of-house experienceKnowledge of Health & Safety and manual handling practicesExperience supporting facilities or workplace servicesPersonal QualitiesWe're looking for someone who is:Friendly, welcoming and approachableProfessional and confident when dealing with visitorsReliable and punctualProactive with a hands-on attitudeComfortable in a physically demanding roleHappy working on their feet for much of the dayFlexible and adaptableOrganised with strong attention to detailPassionate about delivering excellent serviceAdditional RequirementsThis role involves regular manual handling, lifting, carrying and moving furniture, deliveries and office equipment.Candidates should be comfortable undertaking the physical requirements of the role, with reasonable adjustments considered where appropriate.Flexibility to support occasional events, workplace changes and busy periods.Willingness to provide reception and visitor support when required.Here's What's In It For You33 days holiday rising to 38 days with length of service (inclusive of bank holidays, pro rata)2 staff discount cards for yourself and a family member or friend30% discount on Superdrug Own Brand products in store and onlineCompany pension schemeBonus opportunityAccess to Stream, giving you access to a percentage of your pay as you earn itUnrivalled Learning and Development programmesEnhanced family-friendly policies and company sick payBeing part of A.S. Watson Group, the world's largest international health and beauty retailerWorking in our modern, collaborative Head Office environment in CroydonCome and Be Part of Something SpecialIf you're someone who enjoys variety, takes pride in delivering great service and wants to play a key role in creating an outstanding workplace experience, we'd love to hear from you.Apply today and become part of the team behind That Superdrug Feeling.For information on how we manage and store your data, please visit our Privacy Policy.

Digital Website Executive \n £33,000-£35,000 per annum \n Bromley \n Full-Time \n Permanent \n \n \n As part of our Marketing team, you will play an important role in managing and continuously improving our UK website. This is an exciting opportunity for someone who enjoys combining creativity, content management, digital marketing, and data-driven decision making. \n You will help ensure our website remains accurate, engaging, and effective, supporting campaign delivery, enhancing the user experience, and identifying opportunities to improve performance through insight and analysis. \n This is a hands-on role that offers variety, collaboration, and the opportunity to develop your digital marketing expertise across website management, content optimisation, analytics, SEO, and emerging digital trends. \n What You'll Do \n Website Management \n\n • Manage day-to-day updates to the website, ensuring content is accurate, up to date, and aligned with business priorities.\n, • Build and edit web pages within our CMS (Sitecore).\n, • Support improvements to site navigation, content structure, and user journeys.\n, • Troubleshoot routine website issues and collaborate with developers when required.\n\n Campaign & Content Support \n\n • Upload and manage website content for marketing campaigns and product updates.\n, • Create and optimise landing pages to support marketing activity.\n, • Ensure content follows SEO best practices and brand guidelines.\n, • Work collaboratively with internal teams to deliver website updates effectively.\n, • Keep up to date with emerging AI-driven search trends, such as generative search, and support content optimisation to improve visibility.\n\n Performance & Analysis \n\n • Monitor website performance using tools such as Google Analytics.\n, • Track key metrics including traffic, engagement, and conversions.\n, • Identify trends and recommend improvements to content and user experience.\n, • Support tagging and tracking through Google Tag Manager.\n, • Assist with performance reporting across the website and online portal, working with relevant teams to deliver meaningful insights.\n\n SEO & Paid Media Support \n\n • Support SEO activity, including on-page optimisation and content enhancements.\n, • Assist with PPC landing page creation and performance analysis.\n, • Collaborate with agencies and internal stakeholders to implement improvements.\n\n Stakeholder Collaboration \n\n • Act as a key contact for website updates across the business.\n, • Gather requirements and help prioritise requests alongside the Digital Marketing & Design Manager.\n, • Work with external partners and agencies to support ongoing website enhancements.\n\n Working Arrangements \n This role is based on a 35-hour working week, Monday to Friday, with flexible start times between 8.00am and 9:00am. \n Following your initial training period, you'll have the flexibility to work from home for up to two days per week. \n What We're Looking For \n We're interested in hearing from people with a mix of the following skills and experience: \n\n • Experience managing and updating website content within a CMS.\n, • Basic knowledge of HTML and CSS for making minor content changes.\n, • Experience using Google Analytics or similar web analytics tools.\n, • An understanding of SEO principles and best practice.\n, • The ability to interpret data and identify practical improvements.\n, • Strong organisational skills and excellent attention to detail.\n, • Effective communication and collaboration skills.\n\n Why Join Us? \n\n • Opportunity to make a visible impact on a key business website.\n, • Exposure to a broad range of digital marketing activities, including SEO, analytics, content management, and campaign delivery.\n, • Flexible hybrid working arrangements.\n, • A supportive and collaborative team environment with opportunities for learning and development.\n\n \n What We Offer \n\n • Basic salary up to £35,000 per annum\n, • 7% Discretionary annual bonus, based on individual and company performance (subject to eligibility)\n, • 25 days’ annual leave plus bank holidays\n, • Life assurance (based on pensionable earnings)\n, • Contributory pension scheme (match up to 5% and pay in an additional 5%)\n, • One day of paid leave each year for charitable or community work\n, • Workplace health and wellbeing programme\n, • Healthcare Cash Plan\n, • Cycle to work Scheme\n\n We recognise that candidates may not meet every requirement listed. If you're excited about this opportunity and believe your skills and experience could add value, we'd encourage you to apply. We are committed to creating an inclusive workplace where everyone feels valued, respected, and able to thrive. \n \n About us \n Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. \n What we do \n We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.

Join Superdrug Head Office- Make a Real Difference Every Day! \n Location:Hours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive \n Why Superdrug? \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit… A day includes: \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. \n Role Purpose \n The Cosmetics Helpdesk Operations Coordinator is responsible for supporting the effective day-to-day operation of the Cosmetics function by managing inbound queries, coordinating cross-functional communication, and ensuring timely resolution of issues impacting stores, suppliers, and internal teams. The role acts as a central hub for operational support, enabling smooth execution of trading plans and maintaining high service standards.Key Responsibilities \n Helpdesk & Query Management \n Act as the first point of contact for all Cosmetics-related queries from stores, suppliers, and internal departmentsManage and prioritise incoming requests via shared inboxes and internal systems, ensuring timely and accurate responsesTrack, log, and escalate issues where required, ensuring clear ownership and resolutionIdentify recurring issues and work with stakeholders to implement long-term solutionsSees every interaction with the customer as an opportunity to delight them andcomfortable using different platforms to communicate with themUnderstands customer needs and empowers others to remove any barriers to deliver great serviceUses positive language and behaviours in all interactions with customers and colleagues, building trust and rapportAlways prioritises actions which delight the customer/colleagueSuggests and supports new ideas and ways of working which are designed to improve serviceBe the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform Operational CoordinationSupport the execution of trading plans, product launches, promotions, and seasonal activity by coordinating operational requirementsLiaise with supply chain, merchandising, marketing, and store operations teams to resolve issues and ensure alignmentMonitor tester availability, delivery issues, and store feedback, taking action to minimise disruptionStakeholder CommunicationFacilitate clear and consistent communication between Cosmetics Trading and wider business functionsPrepare updates, summaries, and briefs for internal meetings and stakeholdersBuild strong working relationships with suppliers and internal teams to ensure efficient issue resolutionMeeting & Project SupportSupport the organisation and coordination of key meetings (e.g. supplier calls, internal trading meetings)Capture actions, track progress, and follow up on deliverablesAssist with ad-hoc projects, reporting, and analysis to support decision-makingProcess ImprovementContinuously review helpdesk processes and workflows to improve efficiency and service levelsMaintain and update standard operating procedures, FAQs, and guidance documentsSupport implementation of new systems or tools where relevantKey Skills & Experience \n Strong organisational skills with the ability to manage multiple priorities in a fast-paced retail environmentExcellent communication skills, both written and verbalProactive problem solver with strong attention to detailAbility to build relationships and collaborate across multiple teamsExperience in retail, cosmetics, operations, or customer support preferredConfident using Microsoft Office (especially Outlook, Excel, and Teams)Confidently communicates, challenges and gives feedback to othersEncourages teamwork & collaboration between their own team and othersRecognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add valueSeeks feedback and listens to it, takes responsibility to find positive outcomes and solutionsGenerating ideas and feeling that they can be shared both within their immediate team and also outside of the teamIs confident using data to make tactical decisionsIs knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business areaIs confident using data to make tactical decisionsIs knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business areaKey CompetenciesCustomer-focused mindset (internal and external stakeholders)Resilience and adaptabilityStrong sense of ownership and accountabilityCollaborative and team-oriented approachContinuous improvement mindsetSuccess MeasuresTimely resolution of helpdesk queriesStakeholder satisfaction and feedbackReduction in recurring operational issuesEfficiency improvements in processes and communicationSupport delivered against trading and operational deadlines \n Here's what's in it for you: \n • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)

Join Superdrug Head Office- Make a Real Difference Every Day! \n Location: CroydonHours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive \n Why Superdrug? \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit… A day includes: \n This is a high-profile senior role within the Commercial Finance team. The primary deliverable is to provide and analyse financial information to generate insight and recommendations that support value-added decision-making, partnering closely with the Trading, Merchandising and Supply Chain teams to drive performance, support strategic initiatives, and ensure robust financial control. The job holder will demonstrate strong commercial acumen, excellent reporting capability and confident use of financial systems. The role includes responsibility for a direct report, so the successful candidate must be capable of coaching and mentoring. \n Key Responsibilities: \n · Being the finance owner of all elements of company stock, business partnering with the business to provide financial analysis, insight and support. This includes analysis of stock targets and optimum levels, slow moving stock, and maintenance of the stock provision calculation· Owning and managing all the financial processes and controls relevant to Stock, including month end accounting and supporting KPIs as well as providing and presenting financial updates to senior stakeholders· Overseeing the production and delivery of weekly and monthly reports including KPIs and performance commentary· Supporting the Cosmetics & Fragrance Trading teams enabling understanding of sales and margin performance, and helping the company to achieve Supplier Income and promotional retros targets· Leading financial support for strategic trading projects and tenders with robust financial modelling and analysis· Leading the annual budget and quarterly forecast processes for stock and relevant trading areas· Identifying and implementing process improvements to enhance reporting, controls, and efficiency· Providing ad-hoc analysis and support to the wider Finance function and leadership teams· Managing, coaching and developing a Finance AnalystThis job is a good fit for you if:· Can convert financial performance into compelling commercial narratives tailored for senior stakeholders· Able to identify issues and use initiative to bring structure and clarity to complex, ambiguous financial problems· Build strong, influential relationships and act as a trusted advisor· Enjoy working cross-functionally across trading, merchandising and supply chain teams· Enjoy challenging assumptions and driving continuous improvement· Are proactive and comfortable working at pace in a dynamic retail environment with strong organisation skills and can meet tight deadlines· Can combine strong analytical capability with sound commercial judgement dealing with large volumes of data with a high level of accuracy· Are confident coaching and mentoring others, providing clear feedback and supporting developmentWhat youll need:Were looking for someone who can combine strong technical finance skills with the confidence to influence and present to senior operational stakeholders.· 5+ years of finance experience, CIMA/ACCA/ACA preferred· Strong commercial finance experience, ideally within retail· Advanced Excel and financial modelling skills· Strong stakeholder management and communication skills across multiple functions \n Here's what's in it for you: \n\n • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)\n, • 2 staff discount codes for yourself and a family member or friend\n, • 30% discount on Superdrug Own Brand Products both in store and online\n, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station\n, • Company pension matching and bonus\n, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it\n, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK\n, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!\n, • Unrivalled Learning and Development programmes\n, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support\n, • Come and be part of something special!\n\n For information on how we manage and store your data please go to https://privacy-policy/

Join Superdrug Head Office- Make a Real Difference Every Day! \n Location: CroydonHours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive \n Why Superdrug? \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit… A day includes: \n Are you passionate about coding and eager to grow your skills in a supportive, fast-paced retail environment? This is an exciting opportunity to join an established and expanding high street retailer as a Junior Developer. Youll be part of a collaborative development team working in an Agile environment using SCRUM methodology, with access to the latest tools and technologies through a full MSDN subscription. \n Key Responsibilities: \n Youll play a key role in the development and support of several business-critical applications, including:Stores Intranet built with C#, Bootstrap, and SQL ServerStock Management and Order & Collect developed using Xamarin/Flutter and .NET CoreYour responsibilities will include:Developing and maintaining internal applicationsGathering and defining business requirementsWriting, testing, documenting, and implementing software solutionsCollaborating with third-party support partners and acting as a technical liaisonSupporting and enhancing existing systemsDeveloping DevOps pipelines. \n What Were Looking For \n 1+ year of experience with the Microsoft Development Stack or a relevant degree in Computer Science or related fieldProficiency in:Visual Studio.NET Framework (4.6+) and MVC 5SQL Server (20082022)Microsoft Windows (711)Understanding of source control (GIT experience is a plus)Familiarity with the software development lifecycleStrong interpersonal and communication skillsDesirable SkillsExperience with mobile app developmentExposure to Azure DevOps and FirebaseA proactive attitude toward learning new technologiesAbility to work in a complex, evolving technical environmentAdditional ResponsibilitiesDesign software with a focus on efficiency and maintainabilityCreate and manage databases following industry standardsEnsure code quality through peer reviews and adherence to development guidelinesWrite and execute unit testsProvide documentation and training for internal usersSupport system changes in line with change control procedures \n Here's what's in it for you: \n\n • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)\n, • 2 staff discount codes for yourself and a family member or friend\n, • 30% discount on Superdrug Own Brand Products both in store and online\n, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station\n, • Company pension matching and bonus\n, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it\n, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK\n, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!\n, • Unrivalled Learning and Development programmes\n, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support\n, • Come and be part of something special!\n\n For information on how we manage and store your data please go to https://privacy-policy/

Join Superdrug Head Office- Make a Real Difference Every Day!Location: Willing to travel London areas to NorfolkHours: 40 hours - Night shiftsSalary:Competitive \n Why Superdrug?Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.The purpose of this role is to effectively manage the on-site execution, delivery, and successful opening of all assigned implementation projects. Reporting into an Implementation manager with nationwide travel expected.Here's the exciting bit… A day includes:Managing merchandising teams and delivering on site activity for all assigned projects across Superdrug. Daily communication to store/Implementation Manager /Project Support manager and key head office departments. Review project progress and make decisions and implement plans to deliver best in class project delivery. Ensure revenue cost reporting to the implementation manager is delivered in a timely manner. Review on site resource management needs in line with the project scope. Deliver the commercial plan as per the project plan.This job is a good fit for you if:You enjoy delivering great projects by working with teams of people.You know you add value through by delivering a great commercial and project plan.You understand how to plan workload for yourself and teams in retail stores. You are good at communicating both verbal and written to all levels within the business. You can easily use layout and project plans to facilitate delivery at a fast pace within a changing environment. You have developed the ability to be flexible with your approach.You are motivated by doing a great job every day.You get satisfaction though delivering change to retail stores. Willing to work varying shift patterns across days and nights as planned on a Rota basisYou see every interaction with the customer as an opportunity to brighten their dayYou discover new ways to work that put a smile on our customers and team members faces,making every shopping experience delightfulYou be ‘The Best You using positive language and behaviours with customers and teammembersYou be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform You confidently communicate, challenges and gives feedback to othersYou encourage teamwork & collaboration between their own team and othersYou recognise the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add valueYou seek feedback and listen to it, take responsibility to find positive outcomes and solutionsYou generate ideas and feeling that they can be shared both within their immediate team and also outside of the teamYou are confident using data to make tactical decisionsYou are knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business areaYou actively look for new ways of working through Ai that would benefit the business and move things forwardYou actively develop your ability to use AI effectively and think critically about outputs.Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion What youll need:You need to have some experience in retail merchandising / planogram compliance.Educated to GCSE or above level would be valuable. You will understand the core principles of effective planning and organizing skills. Experience of being a good team player is essential.Driving License and willingness to travel.Here's what's in it for you:33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!Unrivalled Learning and Development programmesEnhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and supportCome and be part of something special!For information on how we manage and store your data please go to https://privacy-policy/

Join Superdrug Head Office- Make a Real Difference Every Day! \n Location: East Croydon \n Hours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. \n Salary:Competitive \n Why Superdrug? \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit… A day includes: \n In this role you are supporting and co-creating the delivery and execution of CRM activity across the member base of 9 million customers. You will be delivering highly creative, personalised and relevant communications that Superdrug members know and love. All campaigns will drive online & offline customer behaviour alongside the CRM KPIs. Sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them. Understands customer needs and empowers others to remove any barriers to deliver great service. Uses positive language and behaviours in all interactions with customers and colleagues, building trust and rapport. Always prioritises actions which delight the customer/colleague. Suggests and supports new ideas and ways of working which are designed to improve service. \n Key Responsibilities: \n\n • You will be responsible for the implementation of CRM campaigns to develop and grow the Superdrug Health & Beautycard loyalty scheme.\n, • Co-create the CRM & Loyalty activity plan, ensuring all campaigns are customer first and strive to increase the core CRM KPIs Sales Participation, Acquisition and Active Member Rate.\n, • Lead and champion all things creative, constantly searching for and discovering the latest industry trends, creating highly engaging and revenue-driving campaigns, ensuring theyre further driving the channels engagement metrics and objectives.\n, • Work with key stakeholders to build strong, automated, lifecycle and cross-channel campaigns, delivering the right message at the right time. This includes reporting back on KPIs and recommending on optimisation.\n, • Lead on creating and delivering highly personalised and sophisticated, industry-leading multi-channel campaigns.\n, • Work closely with the Email Design Team to constantly be improving the effectiveness of digital communications.\n, • Work with key stakeholders across Commercial, eCommerce, Marketing and Supplier teams to bring campaigns to life cross channel, including email, push, SMS and social where appropriate driving sales and customer engagement.\n, • Take a data-driven approach to CRM, using insight to influence and enhance storytelling and retention. Ensure CRM activity is personalised utilising the appropriate data segmentation to guide CRM targeting and content variation.\n, • Ensure all campaigns are performing against key performance and engagement metrics.\n, • Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform.\n, • Confidently communicates, challenges and gives feedback to others.\n, • Encourages teamwork & collaboration between their own team and others.\n, • Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.\n, • Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions.\n, • Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team.\n\n Person Specification: \n\n • 2-4 years experience in a similar CRM role within retail, (Health & Beauty preferable but not essential).\n, • Must be commercially driven, customer-centric with solid understanding of customer lifecycles.\n, • Attention to detail.\n, • A creative mindset is a must.\n, • Social, can-do attitude.\n, • A natural flare for copywriting.\n, • Proven track record in end to end campaign management and analysis is essential.\n, • Evidence of using insight and data to drive improvements and ongoing test and learn across all elements of CRM delivering strong ROI figures.\n, • Is confident using data to make tactical decisions.\n, • Is knowledgeable about your specialism and has an awareness of their wider market and to support with the current trends in their business area.\n, • Actively looks for new ways of working through Ai that would benefit the business and move things forward.\n, • Actively developing your ability to use AI effectively and think critically about outputs.\n, • Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.\n\n Here's what's in it for you: \n\n • 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays)\n, • 2 staff discount codes for yourself and a family member or friend.\n, • 30% discount on Superdrug Own Brand Products both in store and online.\n, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.\n, • Company pension matching and bonus.\n, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it.\n, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.\n, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!\n, • Unrivalled Learning and Development programmes.\n, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.\n, • Come and be part of something special!\n For information on how we manage and store your data pleas

Entry Level Sales and Customer Service Role - Immediate Starts \n Full-Time Equivalent Position (£24,000 - £30,000 OTE) \n Looking for a role that will support you and develop your skills within fast-paced sales and customer-facing environments \n Join a growing and thriving sales and customer service team in Croydon! \n Our client, a well-established sales and marketing company located in Croydon, is currently on the lookout for ambitious individuals to support their ongoing growth and rising client demand. \n The key attributes they are looking for are: \n\n • Positive and Proactive: A "can-do" attitude is essential.\n, • Professional: Maintain a professional manner and appearance.\n, • High Standards: Committed to high customer service standards.\n, • Full Availability: Full-time availability (4/5 days a week between Monday and Saturday).\n\n Note: This role is NOT suitable for international students or those in full-time education. \n What You'll Be Doing \n\n • Generating New Business: Building a new customer base for clients within residential environments.\n, • Team Collaboration: Working alongside a motivated and high-energy sales team.\n, • Customer Service: Providing high-quality service and brand representation.\n, • Sales Acquisition: Driving results through face-to-face interactions.\n\n The Rewards of Joining This Team \n\n • Elite Mentorship: Access to expert coaching in sales, marketing, and customer service.\n, • Team Culture: Immerse yourself in a workspace that feels like a community. From office buzz to epic social events, the energy never stops.\n, • Built-In Support: Join a successful, established team of pros who have your back and will help you smash your targets from day one.\n, • Unlimited Financial Freedom: Benefit from completely uncapped earnings. With enticing incentives and commission structures, your income potential has no ceiling.\n, • Global & National Travel: From regional road trips to international retreats, our client takes their success on the road!\n\n The Process \n They are currently holding informal chats for their new sales and customer service roles. Send your CV to the recruitment team today for this immediate-start opportunity, and they’ll reach out if you're selected for the next steps. \n Experience is not necessary for this full-time equivalent, self-employed, commission-based role due to their development programme. However, experience in the following areas may give you a head start: retail, warehouse, administration, receptionist, customer service, marketing, sales assistant, cleaner, promotions, events coordinator, or any kind of hospitality (hotel, front of house, or bar) experience. Why If you have a background in any of these areas, you will have already developed a strong work ethic and essential communication skills. \n This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week. \n If you feel you meet these requirements APPLY NOW!! (Immediate Starts Available) \n *Please note: By applying to this advert, you acknowledge that our privacy policy applies and give consent for Blackwater Recruitment to share your data with our client so they may contact you regarding this role or any other role they deem suitable. For more information, please see our website before applying.

Retail Systems Testing AdministratorJoin Superdrug Head Office- Make a Real Difference Every Day!Location: East Croydon \n Hours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.Salary:Competitive \n Why Superdrug?Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit… A day includes:Key Responsibilities:Execute end-to-end promotional testing for each eventRun structured testing of all promotional activity ahead of go-live, ensuring promotions perform correctly at till.Carry out detailed till-based validation of promotionsTest promotions by scanning products on test tills, validating correct discount application, offer triggering, and expected customer outcomes.Validate a wide range of promotional mechanicsTest multibuy, bundle, threshold, and loyalty-based promotions (e.g. 3 for 2, BOGOF, spend & save), including different transaction scenarios and quantities.Identify and resolve issues prior to go-liveProactively detect scanning errors, incorrect discounts, or conflicting offers, and escalate issues to relevant teams for resolutionPrioritise testing activity based on risk and complexityUse structured priority lists to focus on high-risk or complex promotions and ensure efficient use of the testing window.Record and track testing outcomesDocument test results, scenarios, and issues using team trackers, ensuring a clear audit trail of validation activityCollaborate cross-functionally to support issue resolutionWork closely with IT, Systems, and Marketing teams to troubleshoot test rig issues and ensure promotions are ready for launchEnsure readiness for R10 till rolloutApply existing promotional testing processes within the new R10 system, supporting transition and ensuring promotions scan correctly in live storesThis job is a good fit for you if you:See every interaction with the customer as an opportunity to brighten their dayDiscover new ways to work that put a smile on our customers and team members faces, making every shopping experience delightfulAre ‘The Best You using positive language and behaviours with customers and team membersBreaks down problems into smaller, manageable steps for easier resolutionWhat youll need:Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform Committed to join in, have some fun and celebrate everyones hard workBuilds great working relationships based on trust, respect and takes into account others needsRegularly asks for feedback and uses it to improve and growTeam up with others to find solutions through Ai and thrives on the strength of working togetherAlways seek out fresh ways to work through technology and/or Ai that can boost the business and move things forwardActively developing your ability to use AI effectively and think critically about outputsStrengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion Here's what's in it for you:33 days holiday rising to 38 days with length of service (inclusive of bank holidays)2 staff discount codes for yourself and a family member or friend30% discount on Superdrug Own Brand Products both in store and onlineHybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon StationCompany pension matching and bonusWe offer Stream - a money management app that gives you access to a percentage of your pay as you earn itBeing part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!Unrivalled Learning and Development programmesEnhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and supportCome and be part of something special!For information on how we manage and store your data please go to https://privacy-policy/

Join Superdrug Head Office- Make a Real Difference Every Day! \n Location:Hours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary:Competitive \n Why Superdrug? \n Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.Here's the exciting bit… A day includes: \n Provide insurance and safety advice to employees in line with Company policy and procedures and current legislation. Manage the day-to-day handling of the business' insurance claims and assist the Insurance Manager and Safety Team in achieving departmental objectives by liaising with internal and external stakeholders. \n A day includes: \n Managing product, employee and public personal injury claims, liaising with stores, insurers and solicitors. Investigating claims and obtaining documentation to help determine liability.Ensuring solicitor letters and court claim forms are handled within required legal deadlines.Providing advice and dealing with property claims, proving third-party negligence to recover losses for the business.Handling motor claims and liaising with insurers to support risk management solutions.Offering rehabilitation support to employees following workplace accidents in conjunction with employer liability insurers.Attending regular meetings with solicitors, brokers and insurers to ensure processes, documentation and risk management systems support effective claims defence.Liaising with and providing advice and information to Customer Service and People Teams regarding customer accident complaints.Monitoring changes in legislation and court rulings that may impact insurance and safety within the business.Attending quarterly meetings with third-party cost consultants dealing with landlord insurance matters.Regularly checking the Display Screen Equipment (DSE) database, providing advice and carrying out assessments for Head Office employees when required.Maintaining and updating the Safety Handbook on the Superdrug and Savers Store Intranet.Providing eye test advice and Specsavers vouchers upon request.Checking invoices through Bottomline to ensure accuracy, prevent duplication and allocate costs correctly.Assisting with ad hoc requests both within and outside the department, taking ownership to resolve queries.Producing reports and providing data analysis as required for internal reporting purposes.This job is a good fit for you if: \n You enjoy working in a fast-paced retail Head Office environment.You have excellent organisational and communication skills.You have strong attention to detail.You can work to deadlines and prioritise your workload effectively.You are comfortable following established processes whilst also using your own initiative.You enjoy building relationships and collaborating with a variety of internal and external stakeholders.Sees every interaction with the customer as an opportunity to delight them andcomfortable using different platforms to communicate with them.Understands customer needs and empowers others to remove any barriers to deliver greatservice.Uses positive language and behaviours in all interactions with customers and colleagues,building trust and rapport.Always prioritises actions which delight the customer/colleague.Suggests and supports new ideas and ways of working which are designed to improve serviceAre confident using data to make tactical decisions.Are knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area.Actively looks for new ways of working through Ai that would benefit the business and move things forwardActively developing your ability to use AI effectively and think critically about outputs.Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion What you'll need: \n Excellent PC skills, particularly Microsoft Word, Excel and PowerPoint.A good understanding of personal injury, property and motor claims legislation and processes.Knowledge of health and safety legislation and best practice.A flexible and adaptable team-player mindset.Confidence communicating with a wide range of people and building positive working relationships.A positive, energetic and professional approach to work.Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform Confidently communicates, challenges and gives feedback to others.Encourages teamwork & collaboration between their own team and others.Recognises the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value.Seeks feedback and listens to it, takes responsibility to find positive outcomes and solutions.Generating ideas and feeling that they can be shared both within their immediate team and also outside of the team. \n Here's what's in it for you: \n • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)\n, • 2 staff discount codes for yourself and a family member or friend\n, • 30% discount on Superdrug Own Brand Products both in store and online\n, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station\n, • Company pension matching and bonus\n, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it\n, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UKWe are part of A.S. Watson Group, the world's largest international health and beauty re

Sales Manager / Country Sales Manager / Commercial Manager required to join a global, leading manufacturer of innovative ventilation and solar shading solutions.The successful Sales Manager / Country Sales Manager / Commercial Manager will join an established European manufacturer, taking full ownership of the UK market strategy and sales growth for their Installation division. This is a senior leadership role focused on developing the UK business, managing a sales team, expanding distribution networks, and driving specification-led growth across the residential and building services sectors.The Sales Manager / Country Sales Manager / Commercial Manager will be responsible for developing and executing the UK growth strategy, building strong relationships with distributors, installers, consultants, developers, and key industry stakeholders, while working closely with European teams to support continued international expansion.Package: £65,000 to £70,000Bonus schemeCar allowanceComprehensive benefits package28 days annual leave + bank holidaysSales Manager / Country Sales Manager / Commercial Manager Role: Develop the commercial strategy to grow UK Installation business.Lead, manage, coach, and develop the UK sales team to achieve ambitious growth targets.Expand and optimise distribution channels across the UK market.Build and maintain strong relationships with distributors, installers, M&E consultants, developers, architects, and key industry stakeholders.Identify new business opportunities, market trends, and competitive developments to support continued growth.Develop strategic partnerships and increase market penetration within the ventilation and building services sectors.Work closely with marketing teams to deliver effective sales campaigns, lead generation initiatives, and brand development activities.Collaborate with European colleagues to share best practices and support wider international growth.Sales Manager / Country Sales Manager / Commercial Manager requirements: Experience as a Country Manager, Sales Director, Commercial Manager, Head of Sales, or similar senior commercial role.Proven experience leading sales teams and delivering business growth strategies.Strong background within ventilation, HVAC, building services, construction products, or a related technical sector.Experience working with CRM systems and data-driven sales management.Ability to build relationships with distributors, consultants, contractors, developers, and end users.Willingness to travel throughout the UK and occasionally to European headquarters.Full UK driving licence.TPBN1_UKTJ

Assistant Manager Baraki (Pyro) Summary Baraki is the outdoor bar and terrace operation within Pyro, playing a critical role in driving both revenue and atmosphere across the wider site. In the warmer months, Baraki operates as a large-scale outdoor bar and terrace, combining high-volume drinks with table-service food. It is one of the most important trading areas within Pyro. In the cooler months, the terrace transitions into a more intimate but still commercially important space that must remain active, well-run and relevant. This role operates as the day-to-day owner of Baraki. The Assistant Manager at Baraki will lead the floor, deliver corporate events and ensure the space performs at a high level operationally and commercially. They will work closely with the Pyro GM/AGM & Bar Manager but have clear ownership of Baraki as a standalone space within the wider site. What youll achieve in 12 months ? ?Take full ownership of the Baraki operation across outdoor bar, terrace and event trading ? ?Establish Baraki as a high-performing, high-energy destination during peak spring and summer months ? ?Lead a strong, visible floor presence, setting the tone for service, pace and atmosphere daily ? ?Drive revenue across the outdoor bar through effective throughput, service flow and team performance ? ?Ensure the terrace delivers consistently strong table service for food and drink, with tight control of sections and guest experience ? ?Deliver corporate events and private hires seamlessly, working closely with the Pyro GM/AGM, Bar Manager and wider events team ? ?Build, train and lead a high-performing FOH team capable of operating across both bar and terrace environments ? ?Create rotas and staffing models that flex effectively between peak summer trading and winter operations ? ?Maintain excellent operational standards across service, cleanliness, opening/closing and overall execution ? ?Work closely with the kitchen to ensure smooth coordination between terrace food service and bar operations ? ?Improve key commercial metrics including spend per head, labour efficiency and guest satisfaction ? ?Own the guest atmosphere, ensuring Baraki always feels energetic, well-run and intentional ? ?Lead the seasonal evolution of the space, including how the terrace operates and monetises in winter ? ?Contribute to Baraki becoming a key revenue and brand driver within Pyro Key Requirements ? ?Proven experience in hospitality role (strong Floor Manager or experienced ARM) ? ?Experience running a premium bar, terrace or high-volume hospitality environment ? ?Strong floor leadership confident, visible and in control during service ? ?Experience managing outdoor and seasonal operations, including volume fluctuations ? ?Comfortable overseeing both drinks-led service and table-service food environments ? ?Strong understanding of service flow, guest management and high-volume operations ? ?Experience delivering private events or corporate bookings to a high standard ? ?Excellent team leadership skills, with the ability to build, motivate and hold teams accountable ? ?Strong commercial awareness across revenue, labour and guest experience ? ?High attention to detail while remaining practical and execution-focused ? ?Ability to work closely with the Pyro GM/AGM & Bar Manager, kitchen team and wider leadership TPBN1_UKCT

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