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Head of analytics jobs in United Kingdom

  • Head of Sales and Events - UK & Ireland
    Head of Sales and Events - UK & Ireland
    3 days ago
    Full-time
    London

    Scaling Our Events & Private Dining Business in the UK & Ireland Big Mamma isn't just about unforgettable dinners, it's about memorable celebrations, bold corporate events, and full-restaurant takeovers that people talk about long after dessert. We're looking for a Head of Sales and Events - UK & Ireland, based in London, to drive one of our most strategic growth pillars. This is a leadership role with real ownership: revenue, people, performance, and market expansion. About Big Mamma Big Mamma is a fast-growing Franco-Italian restaurant group known for its generosity, authenticity, and high-energy guest experiences. With a strong presence across Europe, we are accelerating the development of Events & Private Dining as a key driver of growth. The UK is one of our most strategic markets, with multiple restaurants and significant potential in the corporate and agency landscape. Your Mission Drive and maximise Events & Private Dining revenue across the UK & Ireland. You'll own country-level targets, lead a high-performing sales team, and ensure strong alignment between Sales and Restaurant Operations — turning demand into seamless, profitable, unforgettable experiences. What You'll Be Responsible For Commercial Performance • Own and deliver country-level Events & Private Dining revenue targets, • Monitor performance per restaurant and identify growth levers, • Improve inbound conversion rates, • Develop outbound pipeline and key account strategy, • Ensure pricing consistency and strong profitability Team Leadership • Lead and develop the Events Sales team, • Run weekly pipeline reviews and structured sales rituals, • Coach the team on negotiation, upselling, and closing strategies, • Build a performance-driven, accountable, and motivated sales culture Market Development • Build and nurture strong relationships with agencies and corporate clients, • Represent Big Mamma at key networking and industry events, • Position the brand as a go-to partner for premium, high-energy events Process & Reporting • Ensure CRM discipline and data accuracy, • Deliver reliable monthly and quarterly forecasts, • Align commercial demand with operational capacity in close collaboration with restaurant teams Who You Are • A strong commercial leader with a performance mindset, • Experienced in managing multi-site or multi-venue sales teams, • Solid understanding of hospitality and events operations, • Highly organised, analytical, and target-driven, • Comfortable in a fast-paced, entrepreneurial, hands-on environment, • Confident balancing strategy with execution What We Offer • Competitive salary package (fixed + variable), • Comprehensive portfolio of benefits, • Leadership role in one of Big Mamma's most strategic markets, • Real impact and visibility at Group level, • Growth opportunities within an expanding European business, • A dynamic, international, high-energy environment At Big Mamma, we believe sales is not just about numbers, it's about relationships, experiences, and bold ambition. If you're ready to lead, scale, and elevate our Events & Private Dining business across the UK & Ireland we'd love to meet you.

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  • D365 Test Manager
    D365 Test Manager
    6 days ago
    £80000–£90000 yearly
    Full-time
    Southall

    About the context The D365 Programme is a multi-year global transformation Programme in Finance & Operations implementing Microsoft Dynamics 365 across all regions. It aims to harmonise multiple regional ERPs existing globally, while respecting divisional operating models and business specificities. It will create a standardized, single global core ERP model, based on the SaaS Microsoft D365 F&O platform. AI and intelligent automation have become central pillars of the testing and quality strategy — enabling faster test preparation, more predictable execution, higher coverage, and significant cost optimisation across global and regional deployments. Your role We are seeking a forward-looking D365 Test Manager who will lead the Programme's global testing with a strong bias toward AI adoption, automation, and intelligent quality assurance. Although operating as a solo Test Manager, you will work closely with System Integrator (SI) partners who bring specialised automation capabilities, including AI-driven script generation, automated execution, and accelerator-based testing services. Your role is to ensure these partners deliver maximum value, quality, and efficiency — especially through automation that reduces manual effort and lowers testing cost. You will own the global testing framework, govern SAT and Regression Testing, and enable regions to execute SIT/UAT/OAT successfully — all while embedding AI into the testing lifecycle and continuously identifying opportunities for automation across scenarios, processes, and releases. The impact you can create AI & Automation Leadership (Top Objective) ▪ Establish an AI-first testing strategy for the Programme. ▪ Lead adoption of AI tools such as Lidana (automated script generation), Tosca (automated regression), and AI copilots within ADO. ▪ Identify automation opportunities across GCM and regional processes. ▪ Expand automation coverage to reduce manual testing cycles and cost. ▪ Integrate automated tests into CI/CD pipelines. ▪ Use AI analytics to predict risks and improve quality outcomes. Delivery Management (AI-Optimised Execution) ▪ Govern SAT and Global Regression Testing end-to-end. ▪ Align global teams and regions to AI-enhanced testing plans. ▪ Drive readiness across SAT → SIT → UAT → OAT → Go-Live. ▪ Use AI-augmented dashboards for visibility and forecasting. Partner Management – With an Automation-Focused Ecosystem ▪ Collaborate with SI partners who provide automation-led scripting and execution services. ▪ Ensure partners maximise AI accelerators and automation toolkits. ▪ Challenge estimates and validate automation opportunities.▪ Drive accountability for quality, automation throughput, and SLA adherence. Delivery Assurance & Quality Governance ▪ Maintain and evolve the global testing governance framework. ▪ Ensure AI-supported traceability and automated evidence. ▪ Monitor risks and defects with AI-generated insights. Testing Strategy & Global Governance (AI-Enabled) ▪ Own global testing strategy across all testing phases. ▪ Maintain AI-enhanced templates, playbooks, and ADO structures. ▪ Improve the framework using AI release insights. Regional Enablement – Regions Execute, You Govern & Guide ▪ Provide AI-supported guidance and readiness standards. ▪ Support regions during SIT/UAT/OAT and ensure adoption of automation where valuable. Regression Testing Ownership – AI-Powered Two-Layer Model ▪ Govern Global Regression (RT1) and support Regional Regression (RT2). ▪ Expand automated regression coverage. ▪ Use AI analytics to maintain and optimise the regression suite. Test Automation – Core Pillar of the Role ▪ Lead automation strategy and roadmap. ▪ Scale automated regression for Platform Updates and global releases. ▪ Integrate automated tests into pipelines. ▪ Increase automation coverage every release. Success criteria ▪ Test Strategy refined if necessary and deployed. ▪ Quality Gates enforced. ▪ Test Coverage => 100%. ▪ Defect Leakage => 0. Tools & ADO Excellence ▪ Improve ADO setup for planning, execution, and reporting. ▪ Use AI dashboards for predictive insights. ▪ Capture lessons learned through AI-driven analysis. Technical Skills ▪ Strong technical foundation in Microsoft Dynamics 365 Finance & Operations, with a deep understanding of multi-system ERP landscapes (iPaaS, Power Platform, regional integrations) and the ability to diagnose cross-system issues and dependencies. ▪ Expert-level proficiency in Azure DevOps (ADO) for end-to-end test governance: planning, execution tracking, defect lifecycle, analytics, and release readiness.▪ Advanced AI-enabled and automation-driven testing capabilities, including: Lidana for AI- accelerated script generation and scenario optimisation; Tosca (or equivalent) for automated end-to-end and regression testing, especially for Platform Updates and repeatable global processes. ▪ Proven ability to scale test automation, integrate automated suites into CI/CD pipelines, and apply AI insights to improve coverage and efficiency. ▪ Familiarity with Azure cloud services, modern integration patterns (API-based, event-driven, middleware orchestration), and cloud-native monitoring models. ▪ Strong delivery discipline using Smartsheet, MS Project, or equivalent tools for managing timelines, dependencies, and multi-team coordination. ▪ Experience working with global stakeholders, SMEs, product teams and partnering with top- tier SIs (Avanade, Capgemini, PwC, HSO). What you will bring ▪ 10+ years of ERP testing leadership in large, global, multi-region programmes (ideally D365 F&O), with strong command of SAT, SIT, UAT, OAT and Regression cycles. ▪ Extensive experience overseeing testing in highly integrated environments and driving risk management, dependency control, and issue resolution. ▪ A strong automation background, with hands-on experience using Lidana (or similar test scripting tools) and Tosca (or equivalent test execution tools) to accelerate test preparation, expand automation coverage, and validate Platform Updates. ▪ Demonstrated ability to embed automated tests into CI/CD, scale automation release-over- release, and foster an efficiency-focused testing culture. ▪ Strong communication, stakeholder management, and organisational skills, able to lead multiple testing cycles in fast-paced global environments. ▪ A continuous-improvement and analytical mindset, with focus on AI adoption, automation expansion, and quality-driven delivery. ▪ Professional certifications such as Prince2 Practitioner or PMP, with fluency in English (French is an advantage).

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  • Food & Beverage Manager - Locke at Broken Wharf
    Food & Beverage Manager - Locke at Broken Wharf
    13 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

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  • Business Development Manager
    Business Development Manager
    30 days ago
    £33000–£43000 yearly
    Full-time
    London

    📍 Location: London 🏢 Company: Skyedia Ltd 🕒 Job Type: Full-time (In Person) 💷 Salary: £33,000 – £43,000 per year + Performance Bonus About Us Skyedia Ltd is a dynamic company specialising in media representation, event management, conference organisation, and reservation services. We provide tailored, high-quality solutions to clients across multiple sectors. Our focus is on innovation, efficiency, and delivering exceptional service standards. We foster a professional environment where both clients and employees can grow and succeed. Key Responsibilities As a Business Development Executive, you will: • Develop and implement business growth strategies across media, events, and conference services, • Identify and secure new commercial opportunities, partnerships, and clients, • Build and maintain long-term relationships with corporate clients and stakeholders, • Lead negotiations with partners and suppliers to maximise commercial value, • Analyse financial, sales, and operational data to drive business performance, • Monitor market trends, competitor activity, and industry developments, • Oversee and optimise service delivery processes to improve efficiency, • Prepare strategic reports and provide recommendations to senior management, • Contribute to the expansion and long-term growth of Skyedia Ltd Requirements • Bachelor’s degree (or equivalent) in Business, Marketing, or a related field, • Proven experience in business development, commercial operations, or sales, • Strong analytical, negotiation, and strategic thinking skills, • Ability to build and manage professional business relationships, • Excellent communication and decision-making abilities, • Proficiency in Microsoft Office and business systems, • Ability to work in a fast-paced and target-driven environment 🌟 What We Offer • Competitive salary (£33,000 – £43,000) + performance-based bonus, • Company pension, • Ongoing professional development and career progression opportunities, • Supportive and professional working environment, • Opportunity to work on diverse projects across media, events, and other services. Why Join Skyedia? 🌟 Be part of a creative and innovative team. 📈 Opportunity for career growth, professional development, Structured onboarding and ongoing training. 🎨 Join Skyedia Ltd –The Ultimate Representation Company

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  • Head of Brand and Growth
    Head of Brand and Growth
    1 month ago
    £24000–£28000 yearly
    Full-time
    London

    We are seeking an experienced and dynamic Head of Brand and Growth to lead our marketing initiatives and drive the expansion of our culinary brands. This pivotal role will be responsible for defining our brand strategy, enhancing market presence, and fostering significant growth across our restaurant and catering operations. Key Responsibilities: • Develop and execute comprehensive brand strategies to elevate brand recognition and customer loyalty., • Plan and manage marketing campaigns across various channels, including digital, social media, and traditional media., • Analyze market trends and consumer behavior to identify new growth opportunities and optimize marketing efforts., • Oversee digital marketing, content creation, and online presence to engage our target audience effectively., • Collaborate with operational teams to ensure brand consistency and drive customer acquisition and retention., • Monitor and report on marketing performance, utilizing data to inform future strategies. Requirements: • Proven experience in brand management, marketing, or a similar growth-focused role, preferably within the fast-food, restaurant, or catering industry., • Strong understanding of brand development, digital marketing, and market analysis., • Excellent communication, leadership, and analytical skills., • Ability to work strategically and operationally in a fast-paced environment., • A passion for food and delivering exceptional customer experiences. What We Offer: • The opportunity to shape the brand identity and drive the growth of a dynamic and evolving food business., • A challenging yet rewarding role with significant impact potential., • A collaborative and supportive work environment.

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  • Head of Sales
    Head of Sales
    1 month ago
    Full-time
    London

    CodeCasa Studios builds powerful tools for ecommerce businesses, online merchants, and WordPress/WooCommerce store owners. Our flagship products include Casa Signals — a comprehensive analytics, customer intelligence, SMS/email automation, and revenue recovery platform for WooCommerce — along with Casa Payments and other digital tools designed to help businesses grow revenue, improve conversions, and operate more efficiently. We’re looking for a confident, driven Head of Sales to join our early-stage team and play a pivotal role in scaling the company. This is a high-impact position for someone who thrives in a fast-paced startup environment and is passionate about helping ecommerce businesses succeed. The Role You will lead our sales efforts end-to-end — from lead generation to closing deals and building long-term customer relationships. You’ll be the face of CodeCasa Studios, introducing Casa Signals, Casa Payments, and our growing suite of products to ecommerce brands, WooCommerce store owners, agencies, and online merchants. This is an ideal role for a motivated sales professional who enjoys outbound sales, running demos, building trust with decision-makers, and consistently closing deals. Responsibilities • Generate a consistent pipeline of qualified leads through outbound email, LinkedIn outreach, cold calling, networking, and strategic partnerships., • Sell Casa Signals and Casa Payments to WooCommerce and WordPress store owners, as well as other CodeCasa products to suitable businesses., • Book and deliver compelling product demos, clearly articulating the value around revenue recovery, advanced analytics, marketing automation, and operational efficiency., • Manage the full sales cycle: follow up with prospects, handle objections, negotiate, and close deals., • Maintain accurate records and pipeline visibility in the CRM., • Collaborate with the product and marketing teams by sharing customer feedback, objections, and market insights., • Identify and develop partnership opportunities with ecommerce agencies, WordPress developers, and industry consultants., • Continuously refine sales scripts, pitches, objection handling, and processes to improve performance. What We’re Looking For • Proven sales experience (ideally in SaaS, ecommerce, payments, marketing software, or digital tools)., • Confidence communicating with business owners and decision-makers., • Strong written and verbal communication skills., • Self-motivated with a strong work ethic and target-driven mindset., • Comfortable with outbound sales, cold outreach, and consistent follow-up., • Ability to quickly understand software products and explain complex features in simple, benefit-focused terms., • Experience selling to ecommerce or WooCommerce businesses is a strong advantage. Nice to Have • Familiarity with WordPress, WooCommerce, Shopify, or other ecommerce platforms., • Experience selling payment solutions, marketing automation, or analytics tools., • Existing network in the ecommerce, agency, or merchant space., • Experience using CRM systems, cold email tools, and LinkedIn Sales Navigator., • Ability to create sales collateral, outreach sequences, or proposals. What Success Looks Like • Consistently generating qualified leads and booking relevant demos each week., • Meeting or exceeding revenue targets through new customer acquisitions., • Building a clean, well-managed sales pipeline with strong CRM discipline., • Delivering valuable feedback that helps shape product direction and marketing messaging. This position is remote and you may be required to travel around the UK & even Europe depending on the business needs to close deals and meet with clients.

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  • Web Designer
    Web Designer
    2 months ago
    £15–£20 hourly
    Part-time
    London

    The Role We aren’t looking for just another web designer who builds a site and walks away. We are looking for a Digital Architect. You will be the bridge between aesthetic user experience, intelligent automation, and explosive audience growth. In this role, you will own our digital footprint. You will design high-converting web experiences, but you will also integrate AI-driven workflows to automate our backend and leverage SEO-forward content strategies to turn our social channels into lead-generation machines. What You’ll Be Doing 1. Web Architecture & Design (The Foundation) • Design and develop responsive, high-performance websites using [WordPress/Webflow/Custom Stack]., • Implement UI/UX best practices to maximize conversion rates and reduce bounce rates., • Integrate AI-powered chatbots and dynamic personalization tools to improve visitor engagement. 2. AI Automation & Workflow Integration • Build and maintain automation workflows (using tools like Zapier, Make.com, or custom API scripts) to connect our website, CRM, and social media platforms., • Utilize AI tools (e.g., GPT-4, Midjourney, Jasper) to streamline content creation, personalized email campaigns, and customer support ticketing., • Implement automated data collection to drive smarter A/B testing and design iterations. 3. Social Media & SEO Growth Engine • The SEO Lead: Execute advanced on-page and technical SEO strategies. You don’t just "write for Google"—you structure data to dominate search rankings., • Content Management: Oversee our multi-platform content calendar. You’ll use AI to repurpose blog posts into high-performing social clips, threads, and newsletters., • Audience Scaling: Manage growth campaigns. We aren’t looking for vanity metrics; we want followers and subscribers who actually convert. You will optimize our social social-to-site funnels to create a viral growth loop. Who You Are • A "Hybrid" Thinker: You understand the color theory of a beautiful landing page as well as the logic of a complex automation workflow., • Data-Obsessed: You know that a pretty design is useless if it doesn't convert. You live for analytics, heatmaps, and trend reports., • AI-Fluent: You don’t fear AI; you view it as a superpower. You stay ahead of the curve on new tools that can save time and increase ROI., • Growth-Minded: You understand the mechanics of how content goes viral and how to convert an Instagram follower into an email subscriber. Required Skills & Toolkit • Design: Figma, Adobe CC, [Your preferred Web Builder]., • Automation: Make (Integromat), Zapier, or Python proficiency., • SEO/Analytics: SEMrush/Ahrefs, Google Analytics 4, Search Console., • Content/Social: Experience with social media scheduling/management tools (e.g., Buffer, Hootsuite, or Metricool)., • AI: Proficiency in prompt engineering for content creation and workflow automation. Why Join Us? • Freedom to Innovate: We want your ideas. If you see a better way to automate a task or a new social trend to capitalize on, we want you to run with it., • Impact: Your work will directly correlate to our follower count and revenue growth., • Growth: We invest in your learning, giving you access to the latest AI tech and marketing certifications.

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