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  • Registered Manager
    Registered Manager
    hace 10 días
    Jornada completa
    Wembley

    Purpose of the Role To take full responsibility for the leadership, management, and regulatory compliance of a 3‑bed EBD children’s home. The Registered Manager ensures the delivery of high‑quality, trauma‑informed care in line with the Children’s Homes (England) Regulations 2015 and Ofsted’s Quality Standards. The role is accountable for safeguarding, staff development, operational excellence, and achieving positive outcomes for children. Key Responsibilities 1. Leadership & Operational Management • Provide strong, child‑centred leadership that promotes safety, stability, and emotional wellbeing., • Ensure the home operates in full compliance with Children’s Homes Regulations and Quality Standards., • Maintain and regularly review the Statement of Purpose., • Develop and implement policies, procedures, and operational systems., • Ensure the home is adequately staffed at all times and manage the rota effectively., • Oversee health & safety, fire safety, and environmental risk management. 2. Safeguarding & Risk Management • Act as the Designated Safeguarding Lead for the home., • Ensure all safeguarding concerns are reported, recorded, and escalated appropriately., • Lead on risk assessments and behaviour support planning., • Maintain oversight of incidents, patterns, and trends to reduce risk and improve outcomes. 3. Staff Management & Development • Recruit, train, supervise, and develop the residential care team., • Provide monthly reflective supervision and annual appraisals., • Build a positive, supportive team culture grounded in trauma‑informed practice., • Manage staff performance, under‑performance, and professional conduct. 4. Care Planning & Child Outcomes • Oversee admissions, ensuring suitability and compatibility with existing residents., • Lead on care plans, placement plans, behaviour plans, and risk assessments., • Ensure children’s health, education, identity, and emotional needs are met., • Promote independence, life skills, and community engagement., • Maintain strong relationships with social workers, families, schools, and external agencies. 5. Quality Assurance & Compliance • Maintain high standards of recording, auditing, and regulatory compliance., • Prepare the home for Ofsted inspections and respond to regulatory feedback., • Complete Regulation 45 reports and contribute to continuous improvement., • Ensure all decisions are clearly recorded on children’s files. 6. Financial & Resource Management • Manage budgets, staffing costs, and resources effectively., • Ensure the home operates sustainably and within financial parameters., • Oversee procurement, maintenance, and external contracts. 7. On‑Call & Availability • Participate in the on‑call rota to support staff and respond to emergencies., • Provide flexible working hours when required to meet the needs of the home. Person Specification Essential • Minimum 2 years’ experience in a senior role within children’s residential care., • Strong understanding of trauma, attachment, and EBD behaviours., • Excellent safeguarding knowledge and decision‑making skills., • Ability to lead, motivate, and develop a staff team., • Strong communication, organisational, and problem‑solving skills., • Ability to work flexibly, including on‑call duties., • Commitment to child‑centred, therapeutic practice. Desirable • Level 5 Diploma in Leadership & Management (Residential Childcare) or willingness to complete., • Experience opening or developing a new children’s home., • Full UK driving licence.

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  • Head Waiter & Waitresses Required
    Head Waiter & Waitresses Required
    hace 11 días
    £13–£14 por hora
    Jornada parcial
    Uxbridge

    We are seeking enthusiastic, friendly, and professional Waiters and Waitresses to join the team at Tamara Lounge. You will be responsible for delivering outstanding customer service, ensuring every guest enjoys a memorable dining experience from the moment they arrive until they leave. As a valued member of our front-of-house team, you will represent the Tamara Lounge brand by providing attentive service, maintaining high standards, and working efficiently in a fast-paced environment. Key Responsibilities: • Welcome guests in a warm and professional manner., • Present menus and confidently explain food, drinks, and specials., • Take accurate food and beverage orders using our EPOS system., • Serve food and drinks promptly and professionally., • Check back with guests throughout their meal to ensure satisfaction., • Handle guest requests and resolve minor issues professionally, escalating where necessary., • Upsell food, drinks, desserts, cocktails, and shisha where appropriate., • Prepare and maintain tables before, during, and after service., • Ensure all stations remain clean, organized, and fully stocked., • Process bills and payments accurately., • Work closely with the kitchen, bar, and management team to ensure smooth service., • Maintain excellent product knowledge of the menu, allergens, and promotions., • Follow all food hygiene, health & safety, and licensing procedures., • Assist with opening and closing duties., • Support colleagues and contribute to a positive team environment. What We're Looking For: • Previous restaurant or hospitality experience is preferred but not essential., • Excellent communication and interpersonal skills., • A positive attitude with a genuine passion for customer service., • Ability to remain calm under pressure during busy services., • Well-presented with excellent personal hygiene., • Flexible to work evenings, weekends, and bank holidays., • Reliable, punctual, and hardworking., • Ability to work both independently and as part of a team. Skills Required: • Customer service, • Communication, • Teamwork, • Time management, • Organisation, • Attention to detail, • Problem-solving, • Sales and upselling, • Multitasking What We Offer: • Competitive hourly pay plus tips., • Staff meals during shifts., • Employee discounts., • Career development opportunities., • Ongoing training., • A fun, supportive, and professional working environment. Our Expectations: At Tamara Lounge, every guest should leave feeling that they have received exceptional food, drinks, and service. We expect every member of our team to: • Treat every guest with warmth, respect, and professionalism., • Take pride in their appearance and work., • Be proactive rather than waiting to be asked., • Support teammates during busy periods., • Maintain the highest standards of cleanliness and service., • Represent the Tamara Lounge brand with professionalism at all times.

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  • Front of House Team Member
    Front of House Team Member
    hace 17 días
    £12.71–£13 por hora
    Jornada completa
    Harrow

    JOIN THE CHOPSTIX REVOLUTION as Team Member! For the Flavour Cravers! Embark on an Epic Journey with Chopstix - Where Flavour Meets Fun! Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you! WHO ARE WE? Chopstix is not just a restaurant; we're a movement! As the UK's fastest-growing No.1 Asian Quick Service Restaurant, we're on the lookout for individuals who embody inspiration. Join us in consistently delivering a FASTER, FRESHER, TASTIER dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let's stir-fry success together! At Chopstix we are guided by our core values that are rooted in our DNA: We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work. We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member's contribution, making success a collective achievement. Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness. We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries. WHAT DO WE WANT? We are looking for a team member, who are passionate about providing great service, you will thrive in a busy environment, and enjoy working as part of a team. You will be the first person our customers meet; it is up to you to create a fantastic experience for each one of them. You will be responsible for taking & packing orders, ensuring that our FASTER, FRESHER, TASTIER food is presented and delivered to the customer exactly to product specification. Up for late nights? We may trade until 4am on select nights - flexibility is key! You will be responsible for ensuring our front counter, restaurant and toilet areas are always kept clean and tidy. You will assist back of house as and when required, preparing the food ready for the Wok Chef to cook. We expect our teams to adhere to all Health & Safety and Food Safety guidelines, maintaining a safe working environment at all times. You will put our customers' happiness at the centre of everything you do, providing Bolder Flavours & dining experience, to every customer every time. But most importantly do all of the above with a big smile and have fun! YOUR LOVE FOR HOSPITALITY + OUR VALUES & DNA = AN AMAZING CAREER! WOK ARE YOU WAITING FOR? APPLY NOW TO BEGIN YOUR CHOPSTIX JOURNEY!

    ¡Incorporación inmediata!
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  • Room Leader
    Room Leader
    hace 26 días
    £13.5 por hora
    Jornada completa
    London

    Room Leader Job Description To lead the day-to-day running of the nursery room, ensuring children receive outstanding care, learning, and development opportunities in line with the Early Years Foundation Stage (EYFS). The Room Leader is responsible for maintaining a safe, stimulating, and inclusive environment, leading the room team, and ensuring high standards of practice are consistently achieved. Key Responsibilities Leadership and Room Management · Lead the day-to-day management and organisation of the nursery room.· Supervise, support, and motivate practitioners within the room.· Plan staff deployment to ensure children's needs and statutory ratios are met.· Monitor the quality of practice within the room and provide guidance and support to staff.· Ensure room routines operate smoothly and effectively.· Maintain high standards of cleanliness, organisation, presentation, and resources.· Support the induction, mentoring, and development of new staff, students, and apprentices.· Communicate effectively with management regarding room performance, staffing, and children's needs. Childcare and Learning · Deliver high-quality care and education in accordance with the EYFS and Birth to Five Matters.· Lead curriculum planning and provide engaging, stimulating learning opportunities.· Monitor children's progress and ensure observations, assessments, and learning records are accurate, meaningful, and completed on time.· Support children's individual learning, development, wellbeing, and next steps.· Ensure inclusive practice that meets the needs of all children, including those with additional needs.· Promote positive behaviour, independence, and emotional wellbeing. Safeguarding and Welfare · Safeguard and promote the welfare of all children at all times.· Ensure safeguarding procedures are followed and concerns are reported promptly.· Maintain effective supervision and ensure statutory staff-to-child ratios are met.· Ensure compliance with health and safety procedures, risk assessments, and welfare requirements.· Oversee the accurate completion of accident, incident, medication, and care records.· Promote children's health, hygiene, and wellbeing throughout the day. Parent Partnerships · Build and maintain positive, professional relationships with parents and carers.· Share information regarding children's learning, development, and wellbeing.· Lead parent meetings, progress reviews, and support transition arrangements.· Work collaboratively with families and external professionals where appropriate. Professional Responsibilities · Ensure full compliance with nursery policies, procedures, and statutory requirements.· Maintain accurate room records and documentation.· Attend and contribute to staff meetings, supervision sessions, and training.· Support the continuous improvement of the nursery through reflective practice.· Maintain confidentiality and professional standards at all times.· Undertake any other reasonable duties requested by management. Person Specification Essential · Level 3 Early Years Childcare qualification.· Minimum 1 years' experience working with children aged 0–5 years.· Previous experience leading or supervising an Early Years team.· Strong knowledge of the EYFS, Birth to Five Matters, safeguarding, and child development.· Excellent leadership, organisational, and communication skills.· Ability to lead by example and motivate others.· Good understanding of health and safety and statutory welfare requirements.· Ability to work independently, prioritise workloads, and make informed decisions.· Commitment to safeguarding and promoting the welfare of children.

    Inscripción fácil
  • Operations Supervisor
    Operations Supervisor
    hace 2 meses
    £3800–£4800 mensual
    Jornada completa
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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