Handle jobs in SwanseaCreate job alerts

The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company’s account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform — including account takeovers, shipping label fraud, payment fraud, and chargebacks — as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities • Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols, • Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity, • Conduct thorough fraud investigations — gathering evidence, analysing data, documenting findings, and producing actionable recommendations, • Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds, • Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies, • Communicate directly with sellers throughout the investigation lifecycle — providing clear updates, managing expectations, and ensuring a professional experience, • Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS), • Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics, • Investigate and resolve account-level issues beyond fraud — including account compromise recovery, compliance actions, seller disputes, and operational escalations — ensuring thorough documentation throughout, • Own continuous improvement of the investigation function — conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission — and this role puts you right at the centre of it. • Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python, • Experience identifying and solving complex problems through data analysis, • Experience in fraud/risk investigations, • 2+ years in fraud investigation, security analysis, or risk management roles, • Experience building automated fraud detection systems or scalable investigation workflows, • Experience with quality assessment frameworks and performance management in security contexts, • Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS), • Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Title: Commercial Account Handler / Account Executive \n Location: Swansea \n Salary: £30,000 – £70,000 \n Benefits: Hybrid working, profit share scheme; additional earnings linked to agreed criteria \n About the Company: \n A well-established independent insurance broker is looking to strengthen its commercial team across South and West Wales. The business has a strong reputation for client service, technical advice, and long-term relationships with businesses across a broad range of sectors. \n Role Summary: \n This is a flexible opportunity for a commercial insurance professional who wants to take the next step in their broking career. The firm is open to speaking with candidates who are looking for a full Account Handler role, those who want to move into Account Executive work, or experienced Executives who have a book of business they could bring across and continue to develop. \n Depending on your background, the role could focus on managing existing commercial clients, supporting Account Executives across mid-market and corporate cases, handling smaller accounts independently, or maintaining and growing your own client book while taking on additional existing business. \n Key Responsibilities: \n\n • Manage and service commercial client accounts: Build trusted relationships while keeping clients well supported throughout the policy lifecycle\n, • Support renewals, MTAs, quotations, and policy administration: Develop strong technical broking experience across a varied commercial client base\n, • Work closely with Account Executives on mid-market and corporate cases: Gain exposure to more complex risks and develop your commercial confidence\n, • Handle smaller commercial cases independently where appropriate: Take ownership of client work and build your account management experience\n, • Liaise with insurers to obtain terms and resolve queries: Strengthen your market relationships while helping secure suitable outcomes for clients\n, • Maintain and develop a client book where relevant: Continue building long-term relationships while managing additional existing business\n, • Identify opportunities to improve cover or support client needs: Add value through proactive, commercially aware advice\n\n Requirements: \n\n • Commercial insurance experience in an account handling, broking, or account executive role\n, • Strong client service skills with the confidence to speak with clients and insurers\n, • Experience dealing with renewals, MTAs, quotations, and commercial policy documentation\n, • Exposure to SME, mid-market, or corporate commercial insurance cases\n, • Ability to manage a varied workload and build long-term client relationships\n, • For Account Executive candidates, a transferable book of business would be strongly considered\n, • CII progress or Cert CII would be beneficial but is not essential\n\n If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet. \n Related Job Titles: Commercial Account Handler, Account Broker, Commercial Broker, Commercial Account Executive, Risk Adviser

An excellent opportunity has arisen for an experienced Residential Property Solicitor to join my clients team in their Swansea offices on a hybrid basis. \n Key Responsibilities: \n • Managing a caseload: Oversee a diverse range of residential conveyancing transactions from start to finish, including sale and purchase, leasehold, and freehold transactions. \n • Client and third-party communication: Handle client inquiries, provide advice, and liaise with third parties such as estate agents, mortgage brokers, and local authorities to ensure smooth progression of transactions. \n • Document preparation: Draft legal documents including contracts, transfer deeds, completion statements, and Land Registry • forms. \n • Conduct searches and due diligence: Carry out necessary pre- and post-completion searches, including Land Registry and HMRC filings, and ensure all information is accurate and timely. \n • Maintain compliance: Ensure all transactions meet regulatory and compliance requirements, keeping files up to date and accurate at all stages. \n • Completion and post-completion: Manage completion processes, including the exchange of contracts, handling funds, and post-completion submissions to the Land Registry. \n Skills Required : \n • Have experience managing a conveyancing caseload with confidence and expertise \n • Knowledge and experience of Microsoft Office, especially Word, Excel and Outlook is essential \n • Good literacy and computer skills, especially Word and Excel. \n • Strong organisation, planning, problem-solving and multi-tasking skills \n • Self-motivated with the ability to work alone or within a team \n Benefits: \n • Hybird working \n • Employee discount on property services such as Estate Agency, Mortgage Services, Conveyancing and Surveying. \n • Perks at Work – Discounts on products and services inc electrical and travel. \n • Access to our Employee Assist Programme – 24 hours, 7 days per week. \n • Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK \n • Option to purchase additional holiday. \n \n Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. \n Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.

Senior Associate / Legal Director - Private Client (Lifetime Planning)West Wales | £50,000-£60,000 DOE \n An excellent opportunity has arisen for an experienced Private Client Solicitor to join a highly regarded Lifetime Planning team in West Wales. \n This is a fantastic opportunity for a Senior Associate or Legal Director looking for their next career move, offering the chance to take a leading role within a specialist team, manage complex and high-value matters, and play an important part in the continued growth and development of the department. \n The successful candidate will join a well-established Private Client team, advising a diverse portfolio of high-net-worth individuals, families and business owners on bespoke succession, inheritance and lifetime planning matters. \n You will handle a sophisticated caseload with a particular focus on trusts, estate planning, estate administration and tax planning, providing tailored advice to clients looking to protect and preserve their wealth for future generations. \n The role will include: \n\n • Advising on complex lifetime estate planning matters, including wills, lasting powers of attorney and trusts\n, • Managing high-value and complex estate administrations\n, • Advising clients on succession planning and intergenerational wealth management\n, • Handling matters involving agricultural property relief (APR) and business property relief (BPR)\n, • Developing and maintaining strong relationships with high-net-worth clients\n, • Working collaboratively with colleagues across Property and Corporate teams on multidisciplinary matters\n, • Providing support, guidance and mentorship to junior lawyers and advisors within the team\n, • Contributing to the continued development and success of the Lifetime Planning offering\n\n This opportunity would suit an experienced Private Client Solicitor who enjoys working on technically complex matters, building trusted client relationships and supporting the development of others. STEP qualification would be desirable, although strong technical experience within trusts, estates and succession planning will be highly valued. \n The firm is known for its supportive and collaborative culture, providing lawyers with the opportunity to take ownership, develop their careers and make a genuine impact within the business. \n Benefits include: \n\n • Salary of £50,000-£60,000 DOE\n, • Flexible working options\n, • Genuine career progression opportunities\n, • Supportive and collaborative working environment\n, • Opportunity to lead on complex, high-value matters\n, • Mentoring and development responsibilities\n, • Private medical cover\n, • Life assurance\n, • Matched pension contribution\n, • Health and wellbeing benefits\n, • Enhanced family-friendly policies\n, • Additional leave benefits\n\n This is an exciting opportunity for a Senior Associate or Legal Director to join a respected regional firm, take responsibility for high-quality Private Client work and continue progressing within a forward-thinking Lifetime Planning team. \n For a confidential discussion about this opportunity, please get in touch. \n LHH is an employment consultancy that believes in talent, not labels. We run inclusive recruitment processes and encourage applicants from all backgrounds to apply. If you require reasonable adjustments at any stage, please let us know. \n

Your new companyA well-established public sector organisation is looking for a proactive and organised HR Administrator to join their Employee Relations team until March 2027. This is a fantastic opportunity to gain experience in a fast-paced HR function within a supportive environment.Your new roleAs an HR Administrator, you will play a key role in supporting the delivery of efficient HR services across the organisation. Acting as a first point of contact for HR queries, you will provide comprehensive administrative support across a wide range of HR and Employee Relations activities.Your responsibilities will include: \n\n • Acting as the first point of contact for HR queries, ensuring timely and professional responses\n, • Providing administrative support across Employee Relations processes and HR workflows\n, • Supporting recruitment activity, including advertising roles, coordinating applications, and liaising with candidates and hiring managers\n, • Managing pre-employment checks and onboarding administration for new starters\n, • Maintaining and updating HR systems and employee records with accuracy and compliance\n, • Assisting in the preparation of employment contracts and HR correspondence\n, • Calculating and managing annual leave entitlements, including pro rata adjustments\n, • Supporting internal HR processes such as recognition schemes and secondary employment requests\n, • Managing document retention, including archiving and secure disposal\n, • Coordinating internal communications relating to staffing updates\n, • Providing general administrative support including minute taking, filing, and document management\n, • Supporting wider HR projects and business continuity activities\n\n What you'll need to succeed \n\n • Strong organisational skills and attention to detail\n, • Ability to handle confidential information with discretion\n, • Excellent communication skills, both written and verbal\n, • Proficiency in Microsoft Office\n, • Previous experience in an administrative or HR support role (desirable)\n, • Fluent Welsh language skills (essential)\n\n What you'll get in return \n\n • Opportunity to gain valuable HR experience within Employee Relations\n, • Exposure to a busy and supportive HR team\n, • Potential for contract extension\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Zoe on If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyA well-established accountancy and business advisory firm is looking to appoint a Senior Accounts and Tax Assistant to join its growing team. This is an excellent opportunity for someone with accountancy practice experience who is developing their technical knowledge and wants to build a long-term career in accounts, bookkeeping, VAT and client reporting.Your new role \n\n • A Senior Accounts and Tax Assistant, you will support the preparation of financial accounts by processing invoices, reconciling accounts and maintaining accurate financial records. You will assist senior colleagues with bookkeeping, VAT returns and compliance work, helping to ensure efficient financial operations and accurate reporting for clients.\n, • You will communicate professionally with clients, request missing information, handle basic queries and escalate more complex matters where required. You will also support timely client service delivery, identify areas for improvement and work collaboratively with senior team members.\n, • The role will involve working with accounting and performance software including CCH, Microsoft Office, client portals and people systems, while continuing to develop sector-specific knowledge and awareness of relevant legislation and accounting standards.\n\n What you'll need to succeed \n\n • You will ideally be studying towards a relevant accountancy qualification, such as AAT, ACA, ACCA or CA, or be qualified by experience.\n, • You should have experience gained within an accountancy practice environment, with exposure to accounts preparation, bookkeeping, VAT, reconciliations and compliance-focused work.\n, • You will need strong attention to detail, the ability to clear review queries with reduced assistance and the confidence to work independently on less complex compliance tasks. You should also be able to spot potential issues, risks or areas of contention and escalate them appropriately.\n, • The successful candidate will have a developing technical understanding of accounts, tax computations, disclosure requirements, Companies House information, filing deadlines, reconciliations, asset disposals, loan schedules, bad debts and related accounting matters.\n\n What you'll get in return You will receive a competitive salary of up to £37,000, depending on experience, alongside the opportunity to join a supportive and professional accountancy practice environment. You will gain exposure to a broad range of client work, develop your technical accounting knowledge and work closely with experienced colleagues who can support your continued career progression.This role offers the chance to build on your existing practice experience while continuing your professional studies or developing further as a qualified-by-experience accounting professional.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Office near Swansea \n Join an award-winning, independent insurance broker with over 20 years' experience in property and commercial insurance. This is a professional environment where expertise, career growth, and client service go hand in hand with a supportive, people-focused culture. The team works with a wide range of clients from private landlords to large commercial property investors, supported by strong insurer relationships, including Lloyd's of London and exclusive arrangements. \n You'll be part of a company that invests in its people, provides structured training, and encourages progression all in a collaborative, approachable atmosphere. \n The role \n As an Insurance Account Handler, no two days are the same. You'll manage portfolios of Property Owners Insurance, Real Estate Insurance, and Commercial Insurance, supporting clients across every stage of the insurance lifecycle. \n What you'll do: \n\n • Handle renewals, mid-term adjustments, and new business\n, • Advise clients on risk, cover options, and more\n, • Liaise with insurers and underwriters to arrange the best terms\n, • Build trusted relationships with landlords, investors, and property managers\n\n Typical clients: \n\n • Residential landlords\n, • Commercial property investors and Build to Rent operators\n, • Block management companies (high-value flats and purpose-built developments)\n, • Unoccupied or development properties\n\n About You \n\n • Experience in personal lines, commercial or specifically property insurance\n, • Professional, organised, and proactive\n, • Enjoys client-facing work and building strong relationships\n, • Eager to develop your career (Cert CII supported)\n\n If you're looking for a role where you can grow your career, make an impact, and be part of a supportive, collaborative team, this is the one to apply for. \n \n Get in touch: \n \n

Your new companyHays Recruitment is working with a reputable accounting firm dedicated to providing high-quality audit services. With a strong focus on compliance and meeting deadlines, they strive to deliver exceptional results to their clients. As a leader in the industry, they are a supportive and dynamic work environment that encourages professional growth and development.Your new roleAs an Audit Executive, you will be responsible for overseeing a significant number of audit jobs. Your primary objective will be to ensure deadlines are met and all activities are compliant with relevant regulations. You will play a pivotal role in completing audits before passing them to the Manager for review.Key responsibilities include - \n\n • Producing comprehensive audit planning memoranda\n, • Allocating sections to junior staff\n, • Addressing queries throughout the audit process\n, • Monitoring job progress and budgets, and providing guidance and supervision to more junior team members. Additionally, you will be responsible for signing off on audit sections\n, • Completing necessary documentation, and drafting letters to clients regarding audit/accounts.\n\n What you'll need to succeed \n\n • ACA or ACCA fully qualified with practice experience\n, • 3+ years of auditing experience\n, • Proficiency in audit planning and completion\n, • Strong computer skills, including familiarity with Sage, Excel, Word, and ideally CaseWare (accounts and audit) and tax software\n, • Previous experience in supervising and mentoring junior staff\n, • Up-to-date technical knowledge of accounting standards, including recent developments\n, • Excellent communication skills, both oral and written, with the ability to interact effectively in diverse environments\n, • Exceptional organisational abilities to handle a variety of tasks\n, • Client-focused mindset and commercial awareness\n, • Strong team-building and problem-solving skills\n, • Ability to work well under pressure\n\n What you'll get in return \n\n • Genuine work-life balance\n, • Progression Opportunities\n, • Supportive management structure to foster your professional growth and potential\n, • Generous holiday entitlement of 33 days, including bank holidays, with the option to purchase up to 5 additional days\n, • Up to £47k salary\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

An exciting and innovative Music/Tech business are seeking an English & Dutch speaking Accounts Assistant. You must be able to speak English & Dutch. Reporting to the Head of Accounting, the Accounts Assistant to manage and post financial transactions across multiple legal entities internationally. You'll process supplier invoices, payments, and accruals, ensuring transactions are accurately posted in local accounting systems. This is a hands-on, execution-focused role - ideal for someone who takes pride in doing things accurately and consistently in a multi-entity environment. What you will bring…. • 3+ years of experience in accounts payable, bookkeeping, or transnational finance, • Familiarity with EU VAT and invoice compliance standards such as the current transition to e-invoicing., • Experience of accruals and prepayments., • Fluent in English and Dutch Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Are you a skilled and proactive Senior Business Central Developer looking to take the lead on complex development projects in a fast-growing, international environment? Join our English subsidiary and shape the future of our highly customised ERP landscape. In this pivotal role, you will • act as lead developer on new projects and Business-as-Usual (BAU) enhancements, • take full ownership of Business Central development tasks, • drive upgrades from On-Prem to SaaS environments, • support and mentor junior developers, • play a key role in improving our development processes and workflows You’ll be joining a dynamic, collaborative team where your technical expertise and structured way of working will make a real difference. If you're ready to bring your deep knowledge to a business with exciting growth plans – we’d love to hear from you. Technical skills • 7+ years of experience in AL development for Microsoft Dynamics 365 Business Central, • Experience working with a Microsoft Partner, • Strong expertise in Business Central upgrades (On-Prem to SaaS), • Proficient in using Azure DevOps for version control and structured release processes, • Excellent debugging and problem-solving skills, • Solid understanding of Business Central architecture and best practices, • Ability to handle multiple development streams and priorities Soft skills • Strong sense of ownership and accountability, • Collaborative mindset and experience mentoring junior developers, • Structured, methodical, and professional approach to work, • Adaptable and patient – comfortable in a continuously improving environment, • Fluent communication skills Nice to have • Familiarity with Git workflows, pull requests and branch management in Azure DevOps, • Experience across various Business Central versions, • Competitive salary, • Working in the environmental sector, • A hybrid working model allowing a minimum of two remote working days per week, • High flexibility in working hours, • 25 days annual leave, • Joint team events, such as tegos Winter Olympics, summer parties and more, • Individual training and coaching to help you develop professionally and personally, • Gym membership, • E-mobility: With job bike and/or company car, • Coverage of company pension scheme and important supplementary life/health insurances, • Exclusive employee discounts and offers from well-known brands every monthtegos Systems Ltd. // Deb Mitchell // Development & Technical Architecture // King St 76 // M2 4NH Manchester

Mercier Consultancy MD is excited to introduce openings for Irish Speaking Customer Support Representatives in Sofia. This role offers a unique opportunity for individuals who are fluent in Irish and are committed to delivering exceptional customer service. As part of our dynamic team, you will engage with our Irish-speaking clients, assisting them with inquiries and providing solutions to ensure a high-quality customer experience. • Provide outstanding customer support to Irish-speaking clients through phone, email, and chat., • Address inquiries regarding our products and services, ensuring clear and accurate communication., • Troubleshoot and resolve customer issues effectively, maintaining a focus on customer satisfaction., • Document customer interactions and maintain detailed records for future reference., • Collaborate with internal teams to enhance service delivery and improve customer experience., • Stay informed about product knowledge and updates to assist customers effectively., • Fluency in Irish (both written and spoken); English language skills are an advantage., • Previous experience in customer service or a related field is preferred., • Strong communication and problem-solving skills with a customer-centric approach., • Ability to handle multiple tasks in a fast-paced environment., • Familiarity with customer support software is a plus., • A positive attitude and a willingness to learn and grow., • Attention to detail and strong organizational skills., • Competitive Monthly Salary, • Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Job Title: Senior Research Executive Location: Remote (UK-based) Working Pattern: 4 or 5 days per week Contract Length: 4 months Day Rate: £300-£350 per day About the Role Our client is ooking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets. This is a fast-paced, fixed-deadline project central to UX research and data analytics. Key Responsibilities CSAT Survey Execution (via Qualtrics): Program and manage app-intercept surveys in collaboration with the product team Support beta testing and rollout across multiple markets Coordinate translations and research ops (critical priority) Handle end-to-end survey operations including localisation and legal compliance Research Coordination: Communicate with key stakeholders across markets Ensure intercepts and translations are fully functioning Support evaluation of external research agencies and feasibility of off-the-shelf solutions Must-Have Skills Strong hands-on experience with Qualtrics • Operational Researcher Experience Proven research operations capabilities Exceptional coordination and stakeholder management Nice-to-Have UX research Experience in multi-market digital product launches Familiarity with CSAT or survey setup across markets Team You'll Work With Lead UX Researcher Data Analyst Head of Digital Product Team One rep per target market What Sets an Excellent Candidate Apart Has led similar CSAT or intercept-based survey projects Comes from a UX-focused research environment rather than traditional market research

Residential Conveyancer - Remote, Hybrid or Office-Based Are you an experienced Residential Conveyancer seeking your next career move? This is your chance to join one of the UK's top-tier national conveyancing firms – a company renowned for its high-quality client service, progressive technology and outstanding career development. This role offers complete flexibility – work from the office, from home, or in a hybrid setup. Why Join This Firm? • Handle a capped caseload that allows you to provide a truly personalised service with real-time updates for clients and agents, • Thrive in a supportive, flexible work environment with structured career development, funded qualifications and clear pathways to progression, • Work smarter, not harder, with cutting-edge digital tools including AI-driven title checking, a fully digital case management system and Alexa integration, • Enjoy a competitive salary, performance bonuses, BUPA private medical cover, paid sick leave and even a dedicated wellbeing day About You: You’ll be a motivated Conveyancer, Licensed Conveyancer, or Residential Property Solicitor who is passionate about delivering excellent customer service. Whether you're highly experienced or still developing your expertise, tailored support and training will help you succeed. Key Requirements: ? Experience with leasehold transactions and title checking – essential ? Proven ability to manage a varied residential caseload (freehold, leasehold and ideally new builds) ? A client-focused approach and commitment to delivering exceptional service What’s on Offer? Fully remote working – live and work anywhere in the UK Capped caseloads – maintain quality, not quantity Quarterly performance bonuses – based on achievable KPIs Dedicated support team – reduce your admin load 28 days annual leave – plus bank holidays Private medical insurance – provided by BUPA Paid professional memberships – invest in your development Career progression & training – clear advancement pathways Life assurance & in-house counselling – wellbeing matters … and much more! If you're ready to join a modern, forward-thinking conveyancing firm where your career can flourish, don’t miss out on this opportunity. Apply today or contact Rachael Atherton at G2 Legal Recruitment for a confidential discussion. #INDMISC

The Company A successful business whose product is as great as their customer service! Based in Aylesbury, but offering hybrid working, we have a great opportunity for an enthusiastic customer service specialist to join them on a full time, permanent basis. Offering hybrid working with one day per week in the office (Wednesday) if local, or fully remote if further away. Ideally looking to start on 13 May 2025. The Role You will be the first point of contact for all incoming enquiries on the phone and via email. Providing an answer at first touch or escalating if needed, all whilst delivering the highest level of service ensuring the brand reputation is upheld. • Answer calls within set SLA's., • Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies., • Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications., • Objection handling including but not limited to; policy cancellations, premium increases, claims decisions., • Deal with enquiries on phone and email, including renewals and claim enquiries., • Update customer details online., • Ensure enquiries are dealt with in set SLA's. About You We are looking for customer focussed individuals who are passionate about the customer experience. • Customer retentions OR sales experience - essential., • Excellent telephone manner., • Able to manage multiple enquiries., • Can think on your feet and problem solve., • Able to listen and negotiate to provide a solution., • Have empathy when dealing with difficult calls. Other • Mon - Fri, 36 hours per week on a shift pattern between 9am - 6pm., • £23,700 - £25,000 basic salary plus realistic OTE of £30k., • Generous benefits package.

Our client, a UK-based multi-utilities infrastructure provider, is looking for a Multi Utilities Project Manager to join their team. In this role you will oversee Multi Utilities infrastructure contracts/projects across the Yorkshire area, ensuring work is completed within agreed timescales. This is a great opportunity to be part of a team delivering streamlined Multi Utilities services to developments across the region. If you are an experienced Project Manager with a background in managing Multi Utilities projects - apply today! Key Responsibilities: • Manage a portfolio of schemes within a designated geographical area, • Oversee all aspects of site work, from initial pre-start meetings to multi-utility installations, • Arrange plant orders, road opening notices, and Traffic Management for each scheme, • Manage direct and subcontracted site resources, • Conduct team and quality audits on-site, • Liaise with water, gas, and electric engineering departments, • Close out NCRs and incident reports promptly as required, • Handle people management in line with company policies and procedures Key skills and experience required: • Proven experience managing Multi Utilities projects, • Strong communication and site management skills, • Knowledge of HSQE and commercial site works, • NRSWA Streetworks and CSCS card required, • Proficient in MS Office (Outlook, Word, Excel), • Gas/Water NCO 2, SSSTS, IOSH, or management qualifications - desirable, • Full UK driving licence Benefits include cashback plans including eye-care, dental & prescriptions, gym discounts, to name just a few Ref: JB-15063 Role: Multi Utilities Project Manager - Utilities & Infrastructure Location: Yorkshire Region - Office & Site Visits Salary: £40k - £45k DOE + Excellent Benefits

Mercier Consultancy MD is thrilled to announce an opening for a Danish Speaking Customer Experience Agent, offering the flexibility to work remotely from Greece! We are looking for dedicated individuals who are passionate about customer service and eager to provide exceptional support to our Danish-speaking clients. In this pivotal role, you will ensure customer satisfaction and build lasting relationships, all while enjoying the benefits of remote work. • Deliver outstanding customer support in Danish through phone, email, and chat communications., • Handle customer inquiries and resolve issues efficiently, maintaining a high level of service quality., • Accurately document customer interactions and maintain up-to-date records in our CRM system., • Gather and analyze customer feedback to contribute to the improvement of our services., • Collaborate with team members to share insights and enhance customer service processes., • Stay updated on product offerings, services, and industry trends to ensure effective customer assistance., • Fluency in Danish (both written and spoken) is required; proficiency in English is a plus., • Previous experience in customer service or a related role is preferred but not mandatory., • Strong communication skills and a customer-centric approach., • Ability to manage multiple tasks and prioritize responsibilities in a remote environment., • Familiarity with CRM systems and digital communication tools., • Proactive problem-solving skills and a commitment to providing excellent customer experiences., • A self-motivated individual who can work independently while also being a collaborative team player., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

RM Recruit are working with an excellent organisation based in Newcastle-Under-Lyme who are actively seeking a detail-oriented Executive Assistant/Governance Partnere to join their team on a full-time, permanent basis working 37 hours per week. This role is home based with the office presence set at once/twice per week. As the ideal candidate, you will provide high-quality administrative and governance support to senior leaders and committees. Your responsibilities will include preparing agendas, attending and accurately minuting meetings, coordinating governance processes, and ensuring compliance with regulatory and internal frameworks. This is a pivotal role for someone who thrives in a structured environment, enjoys working collaboratively, and brings a solid understanding of governance best practices. Key Responsibilities: • Provide comprehensive administrative support to governance functions, including scheduling meetings, preparing documentation, and maintaining accurate records., • Attend governance meetings, ensuring high-quality and timely minute-taking., • Assist in the preparation and distribution of agendas, reports, and papers in line with agreed timelines., • Maintain governance records and registers, ensuring accuracy and compliance with internal policies and statutory requirements., • Support the organisation’s governance framework, ensuring policies and procedures are regularly reviewed and updated., • Liaise with senior leaders and board members professionally and confidentially., • Contribute to the continuous improvement of governance processes and systems. Person Specification • Proven administrative experience, ideally within a governance, compliance, or board support setting., • Strong minute-taking skills and attention to detail., • Excellent written and verbal communication skills., • Sound knowledge of governance principles and processes (experience in the public or third sector is an advantage)., • Ability to handle confidential information with discretion., • Organised, proactive, and capable of managing multiple priorities., • Proficient in Microsoft Office and comfortable using digital systems for records and communications. If you are a strong communicator with excellent organisational skills, on the lookout for a new challenge, we encourage you to apply. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.

Our client, a UK-based multi-utilities infrastructure provider, is looking for a Multi Utilities Project Manager to join their team. In this role you will oversee Multi Utilities infrastructure contracts/projects across the Yorkshire area, ensuring work is completed within agreed timescales. This is a great opportunity to be part of a team delivering streamlined Multi Utilities services to developments across the region. If you are an experienced Project Manager with a background in managing Multi Utilities projects - apply today! Key Responsibilities: • Manage a portfolio of schemes within a designated geographical area, • Oversee all aspects of site work, from initial pre-start meetings to multi-utility installations, • Arrange plant orders, road opening notices, and Traffic Management for each scheme, • Manage direct and subcontracted site resources, • Conduct team and quality audits on-site, • Liaise with water, gas, and electric engineering departments, • Close out NCRs and incident reports promptly as required, • Handle people management in line with company policies and procedures Key skills and experience required: • Proven experience managing Multi Utilities projects, • Strong communication and site management skills, • Knowledge of HSQE and commercial site works, • NRSWA Streetworks and CSCS card required, • Proficient in MS Office (Outlook, Word, Excel), • Gas/Water NCO 2, SSSTS, IOSH, or management qualifications - desirable, • Full UK driving licence Benefits include cashback plans including eye-care, dental & prescriptions, gym discounts, to name just a few Ref: JB-15063 Role: Multi Utilities Project Manager - Utilities & Infrastructure Location: Yorkshire Region - Office & Site Visits Salary: £40k - £45k DOE + Excellent Benefits

Senior Finance Manager | Disruptive Tech/Gaming Scale Up | Remote (UK) Our client is a leading scale-up in the intersection between technology and gaming. Driven by entrepreneurship, creativity, and collaboration, our client is creating a unique and lucrative business model turning heads in the space. The Role This is a fully-remote, sole-charge finance manager role responsible for overseeing the day to day operations of the finance function. There will be lots of business partnering across departments and with executives, providing great visibility. Your role will be primarily to ensure all reporting and financial operations are in order, with an emphasis on crypto payments and wallets. Additionally, some oversight and contributions regarding commercial finance and financial planning are required, helping drive financial transparency and forecasting for the executive team. Budgeting, forecasting, modelling, and cashflow analysis are all a big part of this role. The ideal candidate will be fully qualified and have dedicated Crypto experience within their career. Strong communication skills and the drive to work with ambitious founders is a plus. This role is fully remote. Responsibilities • Manage day-to-day finance operations across multiple entities (fiat + crypto), • Oversee AP, payroll, intercompany transfers, and Xero reconciliation, • Act as a commercial partner to founders and senior team, • Deliver clear monthly reporting, forecasting, and insights, • Build and maintain financial models across the group, • Own budgets, forecasts, and performance tracking, • Monitor fiat and crypto balances across wallets/accounts, • Model short- and long-term liquidity needs, • Handle external data requests and investor updates, • Ensure reporting is timely, accurate, and confidence-building, • Support commercial initiatives with financial modelling and input, • Ad hoc tasks to support the Founders/Exec team What We Need to See (Essential) • ACA/CIMA/ACCA Fully Qualified, • Crypto and crypto transaction experience, • Experience using EOR (Employer of Record) platforms l What We'd Like to See (Bonus) • Previous experience in a Web3 or Blockchain business, • Previous experience as a sole-charge finance manager Package: Salary: £75,000-£85,000 (potential flexibility) Location: Remote Ideal Start: ASAP If this role is of interest, please apply online or get in contact with Halle at Please feel free to share this with any friends or colleagues who may be interested. Due to the high volume of applications we are receiving, if you have not heard back from us, please assume your application was unfortunately unsuccessful on this occasion. At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰circa £100,000 + | ✨ 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ ⭐Our Legal team We're looking for a Senior Legal Counsel - Insurance to join our team at Monzo and help us build one of the best, most innovative banks in the world. This role will be the lead lawyer for our new, and growing, insurance distribution business. This role will report to the Head of Legal for Wealth Products, and is part of the Monzo Bank Legal team in the Legal & Board Governance Collective at Monzo. In this role, you’ll work closely with the Insurance Squad to build and deliver Monzo’s insurance products, and support the team in making insurance accessible for everyone. You’ll work at all levels in the organisation and with a wide-range of stakeholders from Product Managers and Designers, to Operations professionals and Software Engineers, and Risk and Compliance. You will be the ‘go to’ for all things legal and regulatory, and an important part of a team trying to change the insurance market for the better. 🔑You’ll play a key role by... • Being a trusted adviser and partner to the Insurance team, helping them build beautiful products and create effective customer-journeys in the Monzo app whilst meeting our regulatory requirements., • Advising on the development of our insurance offering, including expanding the range of insurances we offer, and integrating services into the Monzo app., • Supporting the Insurance team in managing third parties involved in our insurance offering (e.g. underwriters and third-party administrators)., • Equipping the team to deal with developments in the regulatory landscape for insurance, working closely with Compliance colleagues on all things regulatory., • Working with Risk and Control closely to help the team identify and manage legal and regulatory risks relating to the insurance business, • Prioritising thoughtfully to continuously operate with the highest impact., • Developing and implementing processes and procedures to increase the efficiency and scalability of insurance legal advice across the Monzo Group., • Delivering training, sharing insights from your work, and helping educate others on insurance., • Managing relationships with our external legal counsel and ensuring we are optimising our legal spend on insurance matters. 🤩 We’d love to hear from you if… • You have experience advising on general insurance and/or life insurance, and a solid grounding in direct-to-customer distribution with a minimum of around 5 years relevant post qualification experience (or equivalent)., • You have outstanding technical skills and strong knowledge of regulatory and commercial issues in general insurance and insurance distribution, preferably having spent time both in private practice and in house at a financial institution or fintech., • You are a team player and natural collaborator who is passionate about effecting change whilst being goals-focussed and impact-driven., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are willing to jump in and handle a wide range of legal issues, even outside your core areas of expertise in a proactive, and resourceful way, and can sensibly assess when best to engage external counsel in a cost-effective way, • You are comfortable operating at all levels of the organisation up to the Executive and liaising with a variety of internal and external stakeholders, • You welcome diverse perspectives, think rigorously and critically and aren’t afraid to challenge assumptions, • You’ve an open and curious mind, you are passionate about the intersection of banking and technology, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! PQE is a guide only. 🌈 The interview journey has 3 key steps • Recruiter call (potentially followed by an initial call with the Head of Legal, Wealth Products), • Role specific interview, • Values interview You may also be asked to meet with key members of the Insurance and Legal teams after these stages for a ‘coffee chat’. Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com. Your compensation package: 💰 c.£100,000 + base salary (subject to experience)➕ stock options ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 101M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit _. Location: Remote - United Kingdom Team Description: The Content Ops team is the tour guide of Reddit. Welcoming new users and helping them discover where they belong and in the process supporting the growth of smaller unknown communities. As a member of this team, you will help improve Reddit’s content understanding and make a big impact on content experiences across all of Reddit. Role Description: You will map Reddit by contextualizing and identifying relationships between subreddits and posts based on culture, trends, audience, genre and/or theme. You will create categories and label subreddits and posts to improve Reddit’s content understanding, resulting in better ML recommendations. Responsibilities: • Understand policy and labeling guidelines and execute accurate labels based on those guidelines., • Content labeling (maintaining the accuracy and coverage of our community topics and ratings)., • QA of Machine Learning results and creation of data-sets for Machine Learning training., • Identifying common patterns in datasets., • Document insights based on labeling observations., • Experience with investigating, reviewing, or assessing digital content., • Deep knowledge of and passion for Reddit, internet culture and online trends., • Proficiency in additional languages is a bonus., • Experience as a successful content creator/curator on TikTok/YouTube/Instagram., • Experience as a moderator on Reddit. In select roles and locations, the interviews will be recorded, and transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our _. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

This is not just another EA role. We need someone exceptional - not just an organiser, but a strategic operator. Someone who thrives on pace, precision, and influence. Someone who can bring structure to ambiguity, clarity to complexity, and momentum to high-stakes decisions.. If you want a routine, reactive support role, this isn’t for you. If you want to be at the centre of a major transformation, ensuring focus and high impact execution every single day - this is your opportunity. Enabling High-Impact Leadership • Own and manage complex scheduling, ensuring the CEO and MD time is spent on high-impact decisions, strategy and influence. You will also manage the scheduling for our Senior Director., • Anticipate needs - proactively resolve conflicts before they happen, keep workflows seamless, remove friction, and enable deep focus., • Manage information flow, distil complexity, and filter requests - acting as a true partner., • Use AI-powered tools to streamline workflows and free up time for high-value priorities., • Handle confidential and sensitive information with absolute discretion and professionalism.Driving Momentum, • Keep decisions, follow-ups, and priorities moving forward at speed - ensuring nothing falls through the cracks., • Ensure the CEO & MD enter every meeting fully prepared - armed with sharp insights, key context, and clear next steps., • Support execution of our transformation plan - turning strategy into action and keeping key initiatives on track., • Track commitments and ensure follow-through, so the right things happen at the right time.Engaging the Team, • Own and coordinate governance rhythms - including Board meetings, Leadership Team sessions, and strategic planning cycles., • Enable seamless internal comms - ensuring alignment, clarity, and rapid decision-making., • Shape high-impact team engagement - from leadership offsites to annual retreats.Being the Bridge, • Be a trusted bridge between the CEO/MD and leaders, board members, and key partners., • Draft and refine correspondence, presentations, and reports with precision and insight., • Create clarity in a fast-moving environment - distilling complex information, enabling fast, confident decisions and ensuring the right people know.We believe diverse perspectives drive better leadership. We actively seek team members who bring different experiences, backgrounds, and viewpoints. That’s why we welcome people from all walks of life who have the skills we seek – whether those skills have been gained through formal working environments or elsewhere. APPLY IF YOU ARE… • Super organised & detail-focused – You thrive on structure, precision and keeping everything running smoothly. You juggle competing priorities with ease and work to tight deadlines., • A proactive problem-solver – You take initiative and can handle shifting priorities, with the ability to predict what might be needed and when, and how you can best prepare yourself and those around you accordingly., • Exceptional at relationships – You’re confident engaging senior leaders across sectors, investing deep care in relationships, and skilled at strengthening the CEO & MD’s most critical networks., • A tech early adopter – You use AI for clarity, structure, and speed, and see it as a creative amplifier to sharpen your insights and broaden your perspectives., • A strong communicator – You are comfortable working with senior leaders and external partners and have strong written and verbal capabilities., • Able to work at pace – You’ll need to stay on top of multiple priorities in a fast-moving environment and be happy working without a big support structure around you., • Discreet & professional – You handle sensitive information with absolute discretion., • A high-energy executor – You zoom out to see the big picture, then zoom back in to execute with precision and speed - driving things forward with pace. YOU’LL LOVE IT HERE IF YOU... • Are optimistic, bring warmth and good humour to work, have a strong collaborative work ethic and bring positive intent to every situation., • Have a curious mind and are always open to the insights and perspectives of others., • Are passionate about being efficient, resourceful, creative and a great problem solver., • Are passionate about what we are trying to do and you see this as an opportunity to align your values and purpose with an impactful social enterprise with big ambitions.Everything is changing - and everything is at stake The Forward Institute is a high-impact, fast-moving non-profit working with the UK’s most influential CEOs, policymakers, and institutions. At the heart of our mission is a belief that leaders change the world. So we’re building a next generation leadership firm, with impact and humanity at its heart. For a decade, we’ve been pushing (and helping) leaders to rethink what’s possible and create organisations that create a better future for people and planet. Now, we’re going further. AI is the defining leadership challenge of our time. It will accelerate (or help solve) every other global crisis: climate, inequality, geopolitics. We’re not just adapting - we are working to set the agenda. Over the next year, we’ll be launching major initiatives, and scaling our impact to shape how the UK’s most senior leaders think, act, and lead in this era of unprecedented change. And we are moving fast. The CEO and MD are leading this charge. Your role? To ensure they can stay ahead of the curve, focus on what matters most, and drive impact at the highest level • A front-row seat in a next generation leadership advisory firm – Gain valuable exposure to leadership decision-making., • A meaningful, high-impact role – Be a key support in an organisation that drives leadership change., • A supportive and collaborative work environment – You’ll work closely with senior leaders who value your contributions., • A competitive salary – We recognise and reward the value of top talent., • A fixed-term opportunity – Perfect for those looking for interim experience in a senior EA role. YOU’LL ALSO GET • Private health insurance with Vitality - including discounted gym membership., • 5% employer pension contribution., • 30 days paid holiday + bank holidays., • Hybrid working - with a generous home office setup allowance. Our office is near Holborn, within easy walking distance of several over- and underground stations., • A high-energy, high-impact team - we move fast, challenge each other, and love what we do., • A mission-driven organisation - we don’t just talk about responsible leadership; we live it., • A front-row seat to systemic change - and the chance to help shape how big business drives positive impact., • Access to world-class development opportunities - from cutting-edge training to incredible speakers you won’t hear anywhere else., • Serious investment in your growth - we prioritise training, mentorship, and the tools you need to operate at your highest level.TO APPLY: Please send your CV and answers to the following questions, explaining;, • What interests you most about the Forward Institute’s mission and work, and how do you see the role of an EA contributing to that?, • What aspects of this role excite you most? Applications without an answer to the cover letter questions will not be considered. You will need to hold any relevant Visas/Work permits. Role closes on 25th March. The interview process will be as follows: • First round interviews in the week beginning 31st March, • Role related task, • Second round interviews in the week beginning 7th AprilWe want to make this recruitment process as inclusive and accessible as possible. Please get in touch with jess.dennis@forward.institute to discuss any specific requirements or queries you have that relate to inclusion. This might be related to a protected characteristic, accessibility requirement or communication preference. We offer reasonable adjustments for the interview process and on the job. Please also get in touch if you have any other questions.

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Job Title: Account Manager Salary: £38,000 - £48,000 OTE £25,000 - £35,000 Basic plus c.£13K Commission Location: Hertford (Remote) Term: Permanent, Full Time A new role added for Account Manager to this growing tech company. Are you a diligent account manager who loves to train and coach clients to success? This is a fantastic opportunity for a role in tech specialising in the beauty industry, at a growing company with a fantastic culture. You will support existing customers to understand and use their tech to fullest. Be empathetic, adaptable to different client needs and communication styles. You will be driven to maximise customer engagement with the product, thus positively impacting revenue results to the business. The role of Account Manager: • Relationships: salon owners are people people! The role involves building relationships with customers so they come to trust you and see you as a business and industry expert., • Training and retention: A key part of the role is helping customers get maximum value from the platform through training and onboarding, • Existing Features & Usage: They need to ensure their clients don’t suffer in silence. They need to understand what they are trying to achieve and why in order to help., • New Features: they have an exciting roadmap of new features. It is vital that their customers are confident in using these new features so a major part of the role will be increasing awareness of new launches and providing education and training sessions as necessary., • Payment Sales: upsell POS payments to existing customers to maximise revenue opportunity and lock in with their innovative payment and tipping solution., • Churn management: by building up relationships and using live data, you will proactively identify any accounts that are at risk of leaving., • Product expert: your accounts will see you as the product expert. You will need to understand every feature and every benefit they bring to answer questions and to make compelling arguments to encourage feature adoption. You will need to build case studies from other customers to use as reference points and be able to clearly and concisely explain business and consumer benefits., • Salon expert: your accounts will also see you as the industry expert. “What are other salons doing?” “How do they deal with no-shows?”. You will need to understand market and consumer trends to be able to advise salons on their business and how to use the product to grow., • Voice of the customer: alongside the Customer Support team you will represent the Customer in all product and feature development discussions. They rely on you to know what to improve, what to build and what not to build. Your understanding of what their customers want and why they want it is key, • Teamwork: alongside the Customer Support team, you are an integral part of our client's customer-first mindset. It is vital that you collaborate to feedback insights into Management and Product to help them improve and grow. Skills & Experience Required for the Account Manager:, • Sales experience., • Account Management: you have experience managing customers either in-person or over the phone. You can quickly build rapport and trust., • Education & training: you have experience in delivering training sessions and are comfortable in your ability to walk people through products and how to use them., • Industry: experience in the hair and beauty industry is preferable although not mandatory. Love for this industry is a major advantage., • Love products: you will need to get to know their product and be confident in selling its benefits. They will help you with training!, • Get analytical. They have data that will help you analyse opportunities and risks, you will need to use this to excel., • They are a team and they're there to help each other. They are never scared to ask the questions. You will be trained and have a great team around you to learn from. Skills, • Gift of the gab: changing mindsets requires an articulate speaker who can think on their feet to handle objections and open up opportunities. It’s a people's industry and salons love to chat., • Customer-focus: they need you to go the extra mile., • Outbound Confidence: comfortable talking! This is an outbound role where 80% of your time will be on calls chatting with salons., • Resilience: can you deal with customers saying “No, not for me”? Transforming an industry doesn’t happen easily but when it does it’s immensely rewarding., • Hustle. They work to get things done., • Fun: No grey suits here! They are an energetic, dynamic team and it’s a fun, creative industry so they want you to enjoy the adventure and have a good time. The Salary for the Account Manager Role, • £38,000 - £48,000 OTE - £25-£35,000 base salary + £13K Commission, • 25 days + bank holidays annual leave + 1 extra day on your birthday, • Company pension, • Bring your dog to work ??, • Progression. The opportunity to move into sales and education teams., • Remote role or the company has a working space in central London if you'd prefer to work together for up to 2 days a week otherwise you are home based with flexible working policy, • Free breakfast at the office, • Pizza and beers on a Thursday! Apply online today! This vacancy is being advertised by RecruitAbility Ltd. The services advertised by RecruitAbility Ltd are those of an Employment Agency.

At Greene King we believe Technology will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products. We will live up to being the pride of British hospitality by making sure we deliver digital products that fit into our physical experiences seamlessly and to ensure our customers come back time and time again. • To develop and maintain high quality and innovative Technology solutions providing marketing leading customer and colleague experiences, • To collaborate with teams in product, delivery, test and service to deliver scalable and secure solutions in line with business ambitions, • To develop effective, timely and robust business integrations, maintain and support our data management solutions and support enterprise initiatives through innovative and appropriate provision of quality data, • To work within Greene King’s Technology team and aim to provide excellent business support, customer service and project delivery for all the key business systems, • Proven experience of building integration (API) solutions and experience of using various data tools to ingest data from flat files, XML and 3rd party data sources using Azure Data Factory any knowledge of Autosys and IBM tools advantageous (Natezza, Datastage, Cognos), • Hands on experience of building and maintaining Azure Dev Ops (ADO) pipelines including repos, pipelines, security tooling (e.g. SonarQube), release and deployment software, • Experience of security solutions and controls that must be used in Integration solutions, secure coding such as OWASP ZAP, • Experience of creating technical documentation to support solution design, delivery and release activities – publishing to wikis, • Experience of working with Open-source components and packages, understanding the opportunities and risks associated, • Strong knowledge of software testing techniques and examples of shift-left approach to building this into development processes, • Proven problem solver, takes a proactive approach to finding the right solution to a given outcome, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King Digital delivery and development, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Proven problem solver, takes a proactive approach to finding the right solution to a meet customers needs, • Able to coach and mentor team members to share knowledge and support the growth of the team, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Highly effective communication skills, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King engineering, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Hands on experience of cloud-based environment builds using Microsoft Azure or AWS in a structured way using infrastructure as code., • Hands on experience of building and maintaining software toolsets and, • Experience of creating technical documentation to support solution design, delivery, and release activities, • Experience of working with 3rd party engineering teams to collaborate and delivery solutions, • Familiar with building out HA/ DR compliant solutions that can handle scaled public Digital solutions, • Computer Science degree, • Interest in AI, • Certifications in Cloud platforms such as Azure, AWS and integration platforms In reward for your hard work, you will receive... You will receive a competitive salary, pension contribution as well as: • Agile working policy - Your time will be split with 50% working within our Burton on Trent office or pubs and 50% working from home, • 33 days Holiday – With the opportunity to buy an additional 5 days!, • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount., • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so, you can enjoy a weekend away without breaking the bank, • Life Assurance – Up to 4 times your salary!, • Discounted Dental & Health Insurance, • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!, • Refer a friend – Who do you know who could be interested in a new role? When they are placed, you will a bonus for referring them!, • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…, • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team. As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization. • Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth, • Support IT operations across a globally distributed workforce, • Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management, • Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows, • Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms, • Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others, • Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements, • Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience, • Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility, • Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement, • 5+ years of experience in IT, including at least 2+ years managing IT teams or functions, • Experience administering Google Workspace or similar enterprise productivity platforms, • Strong experience managing SaaS applications, including provisioning, access control, and license management, • Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms, • Strong people leadership skills with a proven ability to coach, develop, and retain talent, • Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar), • Experience managing endpoints and device lifecycle processes in a modern SaaS environment, • Ability to manage distributed teams and collaborate effectively across regions and functions, • Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function, • Experience building IT processes, workflows, and operational playbooks from the ground up, • Strong interest in improving IT efficiency through automation and systems thinking, • Familiarity with IT security best practices and access governance, • Experience working in a high-growth SaaS or technology environment, • Interest in journalism, media, or social platforms, • Communicate clearly and effectively with both technical and non-technical stakeholders, • Take ownership of their work and proactively identify opportunities for improvement, • Balance speed and quality when delivering operational and systems improvements, • Approach problem solving with strong analytical thinking and sound judgment, • Work collaboratively across teams and contribute to a positive team environment, • Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery. Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. • 30 minute interview with a member of our Talent Team, • A 1 hour zoom interview with the hiring manager, • Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads, • 30 minute executive interview This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. For roles based in Europe, we offer a competitive salary range aligned with local market value. • The base salary for this role in the UK is between £78,000 - 92,000 GBP, • The base salary for this role in Ireland is between 52,000 - 61,000 EUR. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Remote Work, Forever • Fully distributed team with a permanent remote setup, • Home office stipend, phone and internet reimbursement, coworking membership, • Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation • Competitive geo-neutral pay in the U.S., • Annual reviews to ensure equity and market alignment, • Standardized bonus or commission structure, • 401(k) with employer contributions, • Equity opportunities Health & Wellness • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents, • 100% premium coverage for individuals on high-deductible plans, • 24/7 Virtual Care and Employee Assistance Program, • Employer-funded HSA contributions and other pre-tax benefits, • Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits • 4+ weeks of PTO, plus paid sick and mental health days, • 13 paid holidays with the option to swap for personal days, • Up to 16 weeks of fully paid parental leave Learning and Development • Transparent pathways for internal mobility and promotion, • Bi-annual performance reviews, team workshops, and leadership training, • Unlimited access to Coursera and O’Reilly, • 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture • Commitment to equity and valuing diverse perspectives, • Agile, founder-led company focused on collaboration and innovation, • Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to _.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

Kitman Labs is a global human performance company, disrupting and transforming the way the sports industry uses data to increase the performance of the world's top athletes. Driven by a passion to innovate in the areas of sports performance, analytics and user experience, we have assembled a team of the industry’s top data scientists, sports performance scientists, product specialists and engineers. The company received recognition by Fast Company in 2019 as one of the most innovative companies in the world. Kitman Labs’ advanced Outcome-driven Analytics and Performance Intelligence Platform are used by over 700 teams in 50 leagues on 6 continents spanning soccer, rugby, American football, baseball and ice hockey. The Role Senior Backend Engineers are responsible for building the core data-flows of Kitman Labs products. They do this with a focus on security, privacy, robustness and performance. The backend engineering team builds APIs and data processing pipelines that handle massive amounts of data from sports teams all over the globe. In conjunction with our Data Science team they build and maintain data models which embody the cutting edge of injury risk prevention technology. We’re looking for people with a strong background or interest in building successful products. You’ll be happy dealing with systems that involve many moving pieces. New technologies or approaches to solving problems don’t bother you. You are detail oriented but also pragmatic and considered in where you spend time and effort. \n We will expect you to • Design, build, and maintain APIs, services and data-stores., • Possess a deep understanding of what it takes to maintain high standards of software quality, including effective QA processes, writing high-quality code, following best practices, and adhering to established industry standards. Ensure cross team collaboration by working with our frontend engineers to build features that users love to use., • Work with our product team to reliably spec out and refine user stories, enabling them to be broken down and quickly delivered to production., • Confidently debug complex production issues across services and multiple levels of the stack., • Be focussed and able to prioritise tasks and not get distracted by unimportant details., • Set direction from a technical architecture point of view on projects and make, • pragmatic decisions if projects need to be redirected or scaled back. Experience and skills we look for • Experience building APIs or as part of a team building dynamic web applications., • Have shown an ability to take on new technologies and languages., • We work mostly in Ruby but this isn’t a prerequisite, we’re more interested in your ability to learn., • Hold yourself and others to a high bar., • Take pride in working on projects through to a successful completion., • Recognise the value of standardised, fully tested code that is delivered in a CI/CD environment. Additional skills that would be beneficial • We heavily utilise Amazon Web Services so experience with AWS or similar is a bonus., • Experience working with AI tools., • Knowledge of machine learning models. \n Benefits At Kitman Labs we pride ourselves on being the best and working with the best, so it should be no surprise that we are also dedicated to keeping the best through building a world-class work culture. We truly believe that a successful company begins through having an outstanding and inspiring culture, so our benefits reflect this: • Competitive salary, • Health insurance for employee & dependants, • Meaningful equity, • Pension Plan, • Life Cover, • Income protection, • Wellbeing benefits Location While this role allows for remote work, occasional face-to-face-gatherings are recommended. Diversity In addition to building a team with diverse skill-sets, Kitman Labs is committed to hiring people with diverse backgrounds. We do not discriminate based on age, civil or family status, disability, ethnicity, gender, race, religion, or sexual orientation. If you are a person with a disability and require assistance during the application process, please let us know. You can find information about how we process, share and keep your personal data safe by reading our _

The Client Relationship Manager role assists the GPFS International team in servicing our clients. Responsibilities consist primarily of assisting the team with their performance of all Administration activities across multiple entities (including internal GPFS entities). Administration tasks may include capital activity and distribution-related work, review of financial transactions for Private Equity clients and liaising with clients and investors. This position will require regular interaction with team members and clients. Location: Southampton, UK Job Type: Full-time Essential Functions Overall • Improving processes and procedures with the goal of standardizing workflows., • Extensive communication with fund teams about the timing of workflow., • Coordinating with operations directors for new workflow software initiatives., • Ensuring service levels are to the highest standards and ensure deliverables are accurate and on time., • Managing personal time management and maintaining ability to recognize priorities in an ever-changing business., • Leading and participating in special projects as assigned., • Developing and fostering client relationships. Includes establishment of client’s confidence in ability to execute. Admin Focus • Responsible for all administration activities across a select number of client funds and entities including but not limited to investor requests, CRM & Investor Portals, Treasury, calls and distributions., • Supporting client communications and helping to manage client expectations around capital activity., • Participating and providing timing of client capital activity at team meeting., • Supporting client communications and helping manage client expectations., • Participating in client planning meetings., • Onboarding new funds and investors and ensuring proper documentation is received and is complete., • Maintaining client contact database, including ensuring the proper and timely entering and updating of investor information into the CRM portal., • Assessing and monitoring the risk profiles of investors, reviewing CDD documentation and performing sanctions screenings., • Attending all compulsory training as required by the regulations, e.g. AML/CFT periodic training., • Ensuring all operational activities are executed in line with the company’s regulatory responsibilities., • Complete any related client ad hoc projects. Company Secretary Focus • Assisting with the Company Secretarial function, as required., • Assisting with Company Secretarial functions including board packs, meetings, minutes and filings, both in Guernsey and in the UK., • Assisting with client on-boarding processes in relation to Company Secretarial and Administration requirements., • Contribute to client wide decision-making processes over key issues, • Assist in managing internal and external (eg NED) diaries. Competencies • Organized, • Detailed Oriented, • Results Driven, • Works Collaboratively Work Environment This job operates in a modern professional office environment, requiring both in office and remote work. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Required Education and Experience • CGI (Chartered Governance Institute) qualified or part qualified, or other related program, • 3 or more years of experience in funds administration, • Experience in Company Secretarial and Governance services, • Neat, organized, strong attention to detail, and able to work independently and interdependently, • Strong communication skills, with the ability to work with stakeholders at all levels (including C-Suite) and in various locations around the world, • Strong knowledge of fund industry Preferred Education and Experience • Bachelor’s degree in accounting, finance, law, or business administration is desirable, or alternatively, a master’s degree in above mentioned fields, • 3 or more years of experience in private equity, • Supervisory experience, • Experience working with Diligent, Board Intelligence, Board Logic, GEMS, or other related Co Sec software packages, • Experience working for a company within multiple countries / jurisdictions Additional Eligibility Qualifications • Excellent people skills, with an ability to partner with a dynamic team., • Personal qualities of integrity, credibility, and commitment to corporate mission., • Flexible and able to multitask; ability to work within an ambiguous, fast-moving environment. Other Duties This role will be part of a fast-growing small business that from time to time may require hands-on help within the various jurisdictions. GPFS Vision Our purpose is to create enduring relationships with our employees and clients by consistently delivering exceptional opportunities and service. GPFS Value Statement Investing in people and culture. Core Values Camaraderie: Being supportive of one another and celebrating each other’s successes. Excellence: Consistently delivering exceptional work and going above and beyond. Empowerment: Fostering a deep sense of agency and ownership over one’s choices and actions. Innovation: The drive to think differently and solve problems creatively. Inclusion: Recognizing individual’s unique strengths and perspectives with mutual trust and respect. #LI-GP1

Position: Business Development Manager Location: Remote (UK Based) Salary: £28,000-36,000 basic & performance bonus. On target earnings expected to be from £30-40k Working pattern: Full time, 37.5 hours, Mon-Fri A fast growing and modern accountancy practice are recruiting for a Business Development Manager, to join their growing practice. They are a lean, digital first, and client focused practice, and are looking for a driven, personable, and organised Business Development Manager / Account Manager to join their team on a remote basis. The sales element of this role is inbound only - you will be dealing with warm leads calling and emailing in, looking for quotes and advice, usually with submission deadlines closing in. In your first year, with on target earnings you can expect to earn up to £40k. In your second year, with the client base you will have built, returning again for their annual accounts, as well as continued new business you could earn up to £55k, and in your third year as high as £70k. The sky is the limit in this exciting position Business Development Manager Job Overview Business Development • Handle inbound leads: respond promptly, conduct discovery calls, provide guidance, and build packages, • Progress and close deals with professionalism and confidence Account Management • Serve as Account Manager for all clients post-sale, • Liaise between clients and the service delivery team to ensure smooth operations, • Handle general queries, provide account servicing (sharing templates, advising on basic tax questions, etc.). Deliver high levels of client satisfaction and maximise client retention Business Development Manager Job Requirements, • 2+ Years Experience In A B2B Sales Environment (ideally with a technical product, or selling professional services), • Native-Level fluency in spoken and written English, • Competent and sharp with arithmetic and "on the fly" calculations, • Confident learning technical information - you'll receive training on the ins and outs of the various taxes and filings for small businesses, and be able to absorb and use this info to guide clients, and build packages, • A quick learner, • Highly organised and proactive - you'll manage multiple client relationships with care and precision, • Tech-savvy - confident learning and using new software packages, • Empathetic yet commercially sharp - you understand both people and business, • Self-motivated and reliable working remotely, • Any exisiting knoweldge/experience in accounts and tax is beneficial Business Development Manager Salary & Benefits, • £30,000 - £40,000 OTE, • A key role in a growing firm with strong values and ambition, • Full remote flexibility and a results-oriented culture, • Opportunities for professional development and career progression, • Commission, performance bonuses and client satisfaction incentives, • Working with a friendly, competent, no-drama team Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Company OverviewEmbark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities. Reporting to the Sales Director, UK & Ireland, the Senior Account Manager, UK will be responsible for achieving sales revenue targets by developing, implementing and overseeing the execution of strategic plans with hospital targets, teaching institutions and key private groups in the assigned geography. The major responsibilities are to manage and direct the utilization of Aquablation Therapy within their installed base. This will include managing installations, training and utilization growth within their assigned region and the hiring, training, and development of Aquablation Clinical Sales Representatives and Associate level roles. • Meet or exceed quarterly sales quota for the defined area and target hospitals, • Work with the sales manager to develop a territory plan that outlines sales objectives tailored to the local market, • Manage and develop identified key opinion leaders within territory, • Provide quarterly updates on the territory and account performance, • Lead Aquablation Programme Reviews and follow Surgical Pathway for all Aquablation surgeons, • Lead local marketing activities and develop joint marketing plan with accounts to increase patient awareness, • Provide weekly/monthly forecasts for defined area, • Direct and support team members within the defined area to over achieve goals and quotas, • Support the internal development & training of associate and junior team members, • Effectively communicate Aquablation’s value proposition to customers, • Work with senior hospital staff and key surgeons in the development and execution of a plan to effectively integrate the Aquabeam system at new customer sites and ensuring ongoing commitment to the system, • Develop an Aquablation plan for each surgical team to support independent use of the technology, • Drive utilization of the Aquabeam System by collaborating with surgical teams to support usage of the technology, • Drive continuous expansion of the user base by working with key hospital staff and thought leaders to develop a qualified lead funnel. Regular activities consist of formal presentations, informal events, and get-togethers, • Effectively convert high potential leads and drive training activities, • Drive sales through new product introductions and solution selling, • Qualify, train, assess, and ultimately develop accounts to adopt the AquaBeam’s system as an integral part of their BPH practice with the goal of demonstrating high account adoption, • Partner with the Professional Education team to deliver outstanding clinical and training support to physicians so that physicians can quickly become clinically independent, • Build and maintain relationships with key customers and KOLs within region, • Partner closely with Sales Management and the Marketing team to identify and prioritize customers for higher-level corporate relationships, • Partner with the Customer Service team to meet and exceed customer expectations, • Ensure all required sales reporting forms are completed and submitted on time, • Maintain records in the PROCEPT CRM system on contacts and facilities, • Provide support in the resolution of product complaints and/or safety issues, • Proactively support organizational goals and objectives, policies and procedures, and FDA regulations including strict compliance with AquaBeam’s Customer Relationship and the Sunshine Act policies, • Maintain a professional and credible image with customers and teammates, • Establish and maintain credentials to enter and work in hospitals and other medical facilities as required by facility requirements, • Manage travel and expenses per approved budget, • Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance, • Understand and adhere to the PROCEPT BioRobotics Quality & EHS policies, • Bachelor’s degree from accredited reputable institution, • A minimum of 8 years of experience in medical sales within the Urology space or Operating Room, and 8 years of total sales experience, • Start-up company experience selling disruptive surgical technology, • Experience introducing market development programs to physician practices, • Strong local relationships within the healthcare community in specified geographic area, • Leadership skills as demonstrated through past professional performance, involvement in sports, professional clubs, or associations, • Ability to travel upwards to 75%Understanding PROCEPT's CultureAt PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers. And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens. We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances. An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world! BENEFITS OF WORKING AT PROCEPT! PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more! EQUAL EMPLOYMENT OPPORTUNITY STATEMENTPROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization. PAY RANGE TRANSPARENCYProcept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. WORK ENVIRONMENTWe’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies. PROCEPT BioRobotics – Applicant Privacy NoticeWhen you submit an application on this site, PROCEPT BioRobotics collects the personal information you provide. This may include your name, email address, phone number, résumé or CV, LinkedIn profile, and any optional demographic information you choose to share, such as gender or ethnicity. We use this information to review your application and assess your suitability for the role. To learn more about how we handle personal information, including your rights under applicable privacy regulations, please read our full Privacy Notice at: [_].We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We’re recruiting for a fantastic new role with a company at the forefront of cutting edge travel technology - could this be your next career move? Working for a travel technology company whose reservations technology is powerful and complex, we’re looking for a Senior Sales and Account Manager to handle their portfolio of both UK and South African travel companies. First up, this isn’t a run of the mill Account Manager job, it’s a position that’s bursting with opportunity, growth and financial rewards. You’ll be utilising your consultative account management experience to not only handle the ups and downs of any client journey but to maximise revenue streams as you go. You’ll work within a multi skilled network of different departments to bring together a highly personalised and effective sales and account management strategy for each client. With multiple projects, deadlines and ever changing technology, you’ll be the kind of person who operates consistently ahead of the curve. Senior Sales and Account Manager- what are we looking for? • We’re looking for a UK based Senior Account/Customer Success Manager who ideally has a background in travel & technology., • Familiarity with online booking platforms for multi functional aspects of travel. Knowledge of API integrations and booking engines (not to a technical level)., • Tech savvy with a keen interest in building a career in this area., • Flexibility to travel UK wide and to their European office when required., • Comfortable in roadmapping client priorities & setting out meetings and agendas., • Has an account management style that seeks out upsell opportunities. Senior Sales and Account Manager- how can we tempt you? • Highly competitive salary complete with commission opportunities pushing this in to a 6 figure OTE., • Home based working (UK only) but with offices in the South East/West of the country should you wish to be hybrid., • A diverse culture with a leadership team that promotes employee well being with flexible working hours., • With over 60% growth year on year, this is a company that is paving the way for technology in the travel sector and is looking for you to bring your passion and experience to this role! If you’d like a fully confidential chat on this innovative company and career opportunity, please do send your CV if you match what we’re looking for!

Senior Security Engineer (AI & DevOps) iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Cybersecurity Location: WeWork Waterloo - Hybrid ( Comp: $ (Base) + Company Performance Bonus (20%) + Share Options + US iProov Benefits The role was created specifically to provide the technical security depth that will allow us to accelerate our adoption of agentic AI, equipping developers and data scientists building our biometric products with the tools and workflows to use AI safely and at pace. You will work as the direct counterpart to our GRC-focused InfoSec Manager, owning the engineering and implementation side of our security posture across cloud infrastructure, developer workflows, AI systems, and our core security toolstack. This is a role for someone who has built and shipped software or infrastructure and brings that experience into a security context. • Architect and deploy the secure technical framework that governs the security controls for how our developers and scientists use agentic AI, including AI coding assistants, autonomous agents, and LLM-integrated tooling. Given that these systems can autonomously access data, execute code, and interact with external services, the guardrails you design will need to address a substantially broader attack surface than traditional AI tooling, and must hold up in a context where the underlying data is among the most sensitive we handle., • Be the primary technical security voice in decisions around the use and deployment of externally developed AI, ensuring the right controls are in place from the onset, • Continuously mature automated security controls into CI/CD pipelines and infrastructure-as-code deployments, championing the DevSecOps culture across a large engineering organisation., • Take hands-on ownership of our core security technology stack, including Wiz, CrowdStrike, Google SecOps, and Tailscale, ensuring these platforms are correctly configured, tuned, and integrated., • Drive continuous technical delivery of strategic security initiatives, systematically identifying, triaging, and closing gaps across our cloud environments, internal networks, and developer workflows., • Provide technical oversight of the security of the data pipelines feeding our internal AI systems and, critically, the permissions and access boundaries of agentic AI systems reaching out into other environments, enforcing the principle of least privilege, maintaining audit trails, and ensuring sensitive data and code integrity is handled with the rigour required., • Complement the work of our existing biometric and product focused Red Team by owning security coverage of the DevSecOps surface, the build pipeline, internal toolchain, cloud environments and developer infrastructure., • Act as the primary technical security partner to our GRC-focused InfoSec Manager, translating governance and compliance mandates into concrete, automated engineering controls., • Represent the technical security function in external audits. This includes presenting evidence of controls, articulating the security posture of our cloud and AI environments to auditors, and working closely with the InfoSec Manager to ensure the technical substance behind our compliance position is clearly and credibly communicated., • A foundational background in software engineering or DevOps before moving into a dedicated security role: you understand how code is written, tested, and deployed, and that experience is central to how you approach security problems., • Proven, hands-on experience securing modern cloud infrastructure and containerised environments, with a solid understanding of infrastructure-as-code principles and the security implications of how infrastructure is defined and provisioned., • Proficiency in deploying and administering enterprise security platforms, ideally with direct experience managing tools spanning CNAPP, EDR, SIEM, and zero-trust networking., • A heavy and active user of AI in both professional and personal contexts, including agentic AI tools and coding assistants, with a grounded understanding of the evolving AI threat landscape, including model supply chain risks, prompt injection, data exfiltration, agent misuse, and LLM-specific attack vectors., • Scripting and automation capability, particularly in Python, to build internal tooling, automate security checks, and reduce reliance on manual processes across the security function., • Prior experience or a demonstrated practical interest in securing AI workloads, data pipelines, and machine learning environments., • The communication skills to collaborate effectively with highly technical stakeholders, champion security initiatives without hindering developer productivity, and translate risk into language that resonates with both engineering peers and business leadership, including the confidence to present technical security evidence clearly in formal external audit settings., • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Financial Accountant - 6 Month Contract Location: Cheshire/ Hybrid/ Remote Accountable Recruitment is delighted to be partnering with a dynamic international, PE-backed organisation seeking to appoint an experienced Financial Accountant on a 6 month contract to help with their year end and audit. Role Overview: This opportunity is perfect for a highly skilled and immediately available Financial Accountant who is eager to join a forward-thinking team. With offices across trhe North West, this role can be office based, hybrid or potentially full time from home. Salary/Benefits: • Competitive salary ranging from £250 - 500 per day, • Flexible working arrangements, • 6 month contract Key Responsibilities: • Assist the Group Financial Controller with the month-end close process and production of monthly management account balance sheet reconciliations., • Ensure the maintenance of a robust financial control environment., • Prepare regulatory and other financial compliance returns, managing any related inquiries., • Handle routine tax compliance returns for VAT, including the weekly review of tax codes., • Support the preparation of year-end group accounts and the audit process., • Aid in the production of year-end group reporting., • Assist external auditors requests as needed. Reporting Line: You will report directly to the Group Financial Controller. Ideal Candidate: • ACA or ACCA Qualified Accountant, • Proven experience in a year-end focused Financial Accountant role, • Advanced Excel skills, capable of handling bulk data/system exports and utilising appropriate formulas., • Excellent communication and relationship-building skills at all levels within the business., • Self-motivated with a strong work ethic., • Highly organised, able to manage a wide variety of tasks and meet continual tight deadlines., • Experience working with external advisers is a plus. Interview Process: Interviews will be conducted as soon as possible. We encourage interested candidates to apply promptly. Join a thriving team and contribute to a growing organisation with bags of flexibility. Apply now to take the next step in your career!

Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market. This role sits within the Six Degrees Professional Services Technical Delivery team, which is responsible for the delivery of consultancy & engineering services supporting clients with transition, transformation, and modernisation across Private Cloud, Public Cloud and Connectivity services. The core focus of this role will be to provide consultation services to our customers on Azure solutions, supporting our customers with transition, transformation, and modernization. Supporting the Pre-Sales team with scoping, performing cloud assessments, creating low-level designs, and owning the solution through the delivery process. In your role as a Public Cloud Consultant, you'll need to handle your workload efficiently to tackle the challenges that come your way, making sure to use your time wisely. You'll also keep an eye on how your tasks are progressing within a project, giving the Project Manager updates on your status while staying mindful of time and budget limits. You should be a highly skilled professional - someone who is well-educated, dedicated, a quick learner, adaptable, and will be able to pick up a new technology with relative ease. You will need strong technical skills with Microsoft Azure, Microsoft Server technologies and modern workplace solutions including Microsoft 365 and Intune. Additionally, you must be at ease when interacting with clients. This position is client-facing, and you will be required to engage with external customers confidently and enthusiastically. While technical expertise is crucial, it is equally important that every client feels they have received our utmost effort consistently. To thrive in this position, you should have over three years of hands-on experience with Azure services, preferably acquired in a consultancy setting, along with a solid track record of delivering results within the Microsoft Azure platform. Our Benefits In return for the passion our people bring to everything they do, we want them to enjoy a range of benefits that enrich their lives. We are a Real Living Wage employer, and through our additional employee benefits we feel we’ve got something that will help everybody live their best life. We recognise the immense joy and significance of family leave for our employees, which is why Six Degrees provide an enhanced maternity and paternity leave package. We’re also keen to support people with flexible working, so everyone can have the personal time they need whilst still doing great work here at Six Degrees. We have some fantastic benefits on offer, with everyone being given Private Medical Insurance, Life Assurance, a matched pension scheme and 25 days holiday and as a happy birthday from Six Degrees, all employees get a day off for their Birthday. Throughout the business, our people have a causes and initiatives that they support and that is close to their heart. That’s why we give everyone the chance to volunteer one day year in addition to annual leave to make a difference. What is more, we also make a contribution to any additional benefits you may wish to choose. Every Six Degrees employee has instant access to private medical care is available, as well as mental health and employee wellbeing support 24/7. Whether it’s a wellness benefit, such as gym benefits, fitness programmes and genetics wellness testing to our life benefits with discounted rates on travel, critical illness and dental insurance. We also provide discounts on well-known brands, in restaurants, supermarkets, the list goes on! Our recruitment process: We don’t like to have lengthy recruitment processes here at Six Degrees as it’s more important for us that you have the opportunity to meet with people you’ll work alongside. We will review all of our applications in detail and our Talent Acquisition team will arrange a telephone or video call if your background and experiences fits what we're looking. All being well, you will be invited to attend a behavioural interview with your line manager and members of the team to talk through your fit for the role in detail and explain more about Six Degrees. Some of our positions are so important to the business that we'll invite you back for a second and final interview, where you’ll be asked to complete a role specific activity. After your final stage in the assessment process, we will confirm the outcome and hopefully welcome you to the Six Degrees family! Apply today at 6dg.co.uk.

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid-market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. • Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform, • Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy, • Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback, • Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem, • Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions, • Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs, • 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance., • Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes, • An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle, • Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential, • Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment, • Ability to travel as neededEmployee Perks, • Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station- Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) - Work from home stipend to help you get set up and succeed from home- Benefit from our employee pension matching programme- Access private health and dental insurance- Take paid parental leave to support you and your family- Enjoy additional leave days — including study assistance, celebration days and volunteering- 25 days’ holiday plus bank holidays- Feel secure with our income protection scheme for long-term absence due to illness or injury- Get involved with our global working groups; designed for collaboration, belonging and connection- Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid

THE POSITION Our roster has an opening with your name on it We’re growing our Market Making Engineering team that works on some of the coolest software in the industry - the systems that quote, price, and manage risk in real time for high-volume, high-velocity sports markets. This work spans the full RFQ/quote lifecycle (request → quote → accept → outcome) in low-latency, event-driven services. The team you will join works with quantitative analysts and trading/risk stakeholders to implement and run market making strategies, while proactively identifying opportunities for technical innovation within the Risk and Trading organization. Our stakeholders are the people who establish prices and manage risk for the #1 sports book in America! We’re looking for a Senior Staff Software Engineer. As a Senior Staff Software Engineer, you will lead an empowered, multidisciplinary team, autonomously tackling complex challenges that provide the very best experiences and products for a growing community of millions of players. The ideal candidate will have the confidence to propose pragmatic solutions to complex problems and be eager to learn from and educate others. You will help make technical decisions that will impact the broader organisation. This necessitates empathetic communicators with a commitment to outreach, documentation, assisting others, and continuous improvement. THE GAME PLAN Everyone on our team has a part to play • Experience in both quantitative modeling practices and coding. You will be assisting in the creation of models/strategies and working with other engineers on your team to productionalize this software., • You work in project ideas with stakeholders, and peers, • You own parts of product and technology & become subject matter experts, • You write simple and extendable code following standards and best practices. You test your code thoroughly, • You help balance customer requirements with the team requirements, • You lead team evolution by actively participating in the code review process, design discussions, team planning, and ticket/metric/COE reviews, • You classify, store, and handle data in accordance with FanDuel policies, • You track security risks and mitigate and/or escalate them in a timely manner, • You focus on operational excellence, constructively identifying problems and proposing solutions, • You take on projects and make software enhancements that improve the team software and processes, • You work to resolve the root cause of complex problems, leaving software better and easier to maintain than when you found it, • You are able to train new team-mates on how your team's software is constructed, how it operates, how secure it is, and how it fits into the bigger picture, • Your influence extends beyond the team at and org level, • You foster a constructive dialogue and seek resolutions in a professional way, • You help recruit and interview for your team, • You estimate stories/tasks accurately and deliver them in time, • You mentor and help to develop others, • On-call rotation where required. You provide excellent customer support, • You keep yourself up to date with market standards, open-source frameworks, • You build and evolve components that support real-time quoting and decisioning with careful attention to latency, throughput, and correctness, • You implement and maintain risk controls and guardrails (e.g., exposure checks, limits, throttling/filters, kill switch patterns), • You ensure high-quality decision logging so strategies can be debugged, replayed, and improved using real quote/fill outcomes, • You partner with quants and stakeholders to define and monitor key metrics (e.g., quote ratio, win rate, expected vs realized margin, exposure/capital utilization), • Most importantly, you are; humble, pragmatic, self-managed, thirsty for knowledge, never satisfied and always challenging the norm. Responsible for the state of the code you both inherit and produce, • Creative problem-solving ability, • A passion for learning and always getting better THE STATS What we’re looking for in our next teammate • BA/BS degree in Computer Science or related software engineering field, or equivalent practical experience. 7+ years of relevant work experience OR 5+ years of relevant work experience with a MS in Computer Science or related technical field., • At least one frontend specialisation in any of the following: building native apps (Kotlin, Swift) or web apps using React (JavaScript or TypeScript) or hybrid apps using React Native, • Experience building or contributing to an advanced shared library, design system, or SDK, • Understanding of modern architectures, design patterns, and platform nuances, • Knowledge of web libraries and frameworks, such as Typescript, React, Angular, and/or Bootstrap, • Familiarity with full stacks, single-page applications and/or micro frontends, • Expert experience with testing concepts, test tools, and integrating testing and best practices in the SDLC, • Strong sense of ownership, urgency, and drive., • Familiarity working in an Agile environment, • Passion for working within a fast-paced environment and can adapt to change PLAYER BENEFITS We treat our team right From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect: • An exciting and fun environment committed to driving real growth, • Opportunities to build really cool products that fans love, • Career and professional development resources to help you refine your game plan for owning and driving your career and development, • Be well, save well and live well - with FanDuel Total Rewards your benefits are one highlight reel after another Diversity, Equity and Inclusion FanDuel is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don't tolerate bias, judgment or harassment. Our focus is on developing employees so that they reach their full potential. The requirements listed in our job descriptions are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable and you are in the ballpark experience-wise, we'd love to speak to you!

Senior Machine Learning Engineer UK or Poland (Remote or Hybrid, it’s up to you!) Dependent on experience Be part of our success with the opportunity to join our company equity scheme Our Perks ❤️ Monthly Health & Wellness budget, increasing with length of service Annual Learning and Development budget, increasing with length of service ‍♂️ Flexible working in a choice-first environment - we trust the way you want to work! ️ Work From Home Allowance 25 Holiday Days + your local bank holidays, plus an extra day for every year of service Your birthday off Enhanced Family Leave (UK Only), Fertility Leave, and Neonatal Leave ⚕️ Optional Healthcare Plan Life & income protection (Location dependent) Employee Assistance Programme (UK Only) The opportunity to share in the company’s success through options If you’re in London, a dog-friendly office with great classes, events, and a rooftop terrace ‍♀️ The Role ‍♀️ Our mission is to help large successful brands like Uber, Amazon, Wise, HelloFresh (and more!) put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence platform continuously analyses explicit and implicit feedback to enable our clients to identify what they should do next. We're hiring a Senior Machine Learning Engineer to join the team and help build and ship the next generation of that stack. What you'll be doing: Unlike many companies, we use our own custom models, specialised for customer feedback, across various parts of the stack: extraction, retrieval, reranking, summarisation, and sentiment analysis. We are also pragmatic and understand that the right solution can be a combination of off-the-shelf LLMs, bespoke fine-tuned models, and sometimes techniques that utilise no LLM at all. This means you will: Train, evaluate, and iterate on ML models and agentic systems for customer feedback, including owning our custom fine-tuning pipelines. Run experiments end-to-end, track results rigorously, and make clear recommendations on what to ship, iterate, or retire. Build and maintain LLM-powered features: retrieval pipelines, reranking systems, insight agents, data mining agents, and automated taxonomy generation. Design and run robust evaluation frameworks: build test sets, define metrics, evaluate non-deterministic systems, handle class imbalance, and automate checkpoint comparisons. Improve and extend semantic search and retrieval, evolving from embedding-based approaches toward more advanced methods. Write production-quality code and collaborate closely with Engineering on productionisation, model serving, data pipelines, and monitoring. Work with Product and Commercial teams to translate business needs into practical ML solutions, and support client evaluations and accuracy benchmarking. Mentor team members, review code and research, and bring relevant advances from the literature into the product. What you’ll need: A deep working knowledge of transformer architectures. Strong PyTorch skills, with the ability to write custom training loops, modify model architectures, and debug issues at the tensor level. Ideally, experience with parameter-efficient fine-tuning techniques such as LoRA Extensive experience working with large-scale, messy real-world text data, including classification, extraction, embeddings, re-rankers, clustering, and search. Experience in instruction fine-tuning and serving language models, familiarity with frameworks such as vLLM, DeepSpeed, or similar tools A solid grounding in classical ML and statistics, and the judgement to choose simpler methods when they’re the right solution. Practical experience building with GenAI and agentic patterns. Excellent communication skills and confidence translating complex technical concepts for non-technical audiences (and vice versa!). Technical curiosity and a keen interest in AI – a love of experimenting to make the most of available technology. High ownership and initiative, with the ability to identify problems, prioritise effectively, and drive solutions forward. ➕It would be a bonus if you: MSc/PhD in Computer Science, Machine Learning, Artificial Intelligence, Data Science, Computational Linguistics or a closely related STEM field. Experience with reinforcement learning techniques, such as with verifiable reward (RLVR) Our Hiring Process Let’s introduce ourselves – you’ll complete an introductory asynchronous interview - we’d love to learn more about you, your ambitions, and what you’re looking for in your next step. Get to know your would-be manager – you’ll have a call with Aji, our Chief Scientist, to learn more about the role and show off your experience. Show us how you work – you'll complete a short take home assignment Get to know your would-be team – You'll meet a mix of people who you'll be working closely with from the Data Science, Engineering and Product teams. How our values and your career goals align – you’ll have a call with our cofounder to learn more about life at Chattermill and ensure we’re the right place for your next stage of growth. Our Values We are obsessed with experience – We take our mission to rid the world of bad Customer Experience seriously, and we practice what we preach. We believe in the power of trust – Whether it's with each other, our customers, partners, or other stakeholders, we always communicate with openness and trust. We act as responsible owners – Whether it's about the company, a team, a project, or a task, having the freedom to make decisions in our area of responsibility is a crucial driver for us. We share a passion for growth & progress – On every level, we’re motivated by taking on new challenges – even if they seem out of reach. We recognise that we are learning machines and we always seek to action feedback and improve collectively. We set our ambitions high but stay humble – We've come together to build a product and a category that’s never been seen before. While we're an ambitious bunch with lofty goals, we don't approach this goal carelessly. We believe the right team is the key to success – At Chattermill we’ve learned that all our important achievements have been the result of the right people collaborating together – that’s why we need you to apply today! Diversity & Inclusion We want to enable exceptional experiences for everyone, and to achieve this we need everyone’s voice in our team. We are on a mission to bring more diversity into the business and to give everyone (from all backgrounds and abilities) a chance to join us, even if they may not fit all of the requirements set out in this job spec. We realise that some may be hesitant to apply for a role when they don’t meet 100% of the listed requirements – we believe in potential and will happily consider all applications based on the skills and experience you have, we’d love to be part of your growth and we encourage you to apply! #machinelearning #machinelearningscientist #seniormachinelearningscientist #datascience #machinelearningengineer #seniormachinelearningengineer #deeplearning #LLM #ML #data #AI #PyTorch

Executive Assistant (Remote, UK-Based) Location: Remote (UK only) Employment Type: Full-time, permanent Salary: Competitive, based on experience About Us This company are a fast-growing international investment firm specialising in real estate and private equity. With leadership split between the US and the UK, They operate in a dynamic, fast-paced environment where clarity, autonomy, and impact matter. As they continue to scale, They are seeking an exceptional Executive Assistant to support our Managing Director in the US, while working closely with our UK team. Role Overview This is a pivotal role for an experienced, proactive Executive Assistant who thrives in an international setting. You will provide high-level support to the Managing Director and senior leadership, taking ownership of complex diary management, cross-border coordination, and strategic administrative support. In addition, you will occasionally assist with personal PA duties to ensure smooth day-to-day management of both professional and private commitments. The right candidate will be highly organised, responsive, and adaptable, with the confidence to manage competing priorities across multiple time zones. Key Responsibilities • Manage complex executive calendars across UK, US, and international time zones with precision., • Coordinate and schedule meetings, calls, travel itineraries, and logistics., • Monitor and prioritise high-volume inboxes and communications on behalf of senior executives., • Prepare documents, agendas, briefing packs, and reports., • Maintain and update records, contact databases, and CRM systems (HubSpot)., • Track follow-ups, deliverables, and deadlines to ensure priorities are met., • Provide administrative support on special projects, including research, reporting, and investor or partner coordination., • Handle confidential and sensitive information with complete discretion., • Assist with occasional personal PA duties (e.g., personal scheduling, household/vendor liaison, and other ad-hoc support as required). Required Qualifications • Minimum 3 years' experience as an Executive Assistant or in a comparable high-level administrative role., • Fluent in English with excellent written and verbal communication skills., • Advanced skills in Google Workspace (Calendar, Docs, Sheets, Gmail)., • Experience using Slack for internal communications., • Proficiency with HubSpot CRM (or a similar platform)., • Strong ability to coordinate seamlessly across multiple time zones., • Previous experience working in a remote or hybrid environment., • Highly organised with exceptional attention to detail and time management., • Previous background within Private equity/ property investment Preferred Experience • Background in finance, investment, or professional services., • Experience supporting executives across both UK and US markets., • Familiarity with international business etiquette and scheduling., • Confidence with tools such as Notion, DocuSign, and Zoom. What We Offer • Competitive salary tailored to experience., • Employer pension contributions (in line with or above UK auto-enrolment)., • 28 days paid holiday inclusive of bank holidays, with additional days for long service., • Remote work stipend and full home office equipment., • Private health insurance, including mental health support., • Ongoing training and professional development opportunities., • A collaborative, ambitious, and internationally connected team. Benefits: Pension contribution, 28 days paid holiday (including bank holidays), remote work stipend, private medical coverage, home office equipment, and ongoing professional development support. Right to Work This role is open to UK-based candidates only, with full right to work in the UK. We are not able to sponsor visas at this time.

This Accounts Assistant role will support the finance team by covering maternity leave for 12months. Client Details Our client are a leading consultancy, with an international presence. There lean finance team are eager for a self-starter to support on a remote basis, covering day to day accounting and supporting month end. Description • Chase missing POs and file/allocate new ones, • Track PO extensions, request SOWs, and forward POs to CALs, • Input POs into the system, • Post receipts and reconcile on Xero daily, • Send debtor strikes, update cashflow, and resolve disputes, • Follow up on overdue payments and send monthly debtors report, • Send statements as needed, • Update client trackers, assist with PO allocation, and manage emergency payments, • Handle internal queries, assist with client admin, and provide audit support, • Support MGR with monthly PSA details, • Send reports to leads, upload invoices, and send timesheets/burndowns to clients, • Update & post journals for accrued income, prepayments, and deferred income, • Reconcile self-billing accounts and review revenue codes, expenses, and overheads, • Perform revenue, cost, and margin analysis, and prepare management pack reports Profile A successful Accounts Assistant should have: • Experience in a similar accounting position, • Experience using accounting software, • Strong excel skills, • Finance experience within business / professional services sector, • Excellent verbal and written finance experience, • Quick learner, with proven ability to hit the ground running, • Ability to start immediately Job Offer • £35,000 - £40,000 salary, • 12 month FTC (maternity cover), • Remote position (1 day per quarter in central London office), • Immediate start

Mercier Consultancy MD is excited to offer a wonderful opportunity for a Dutch/Flemish Speaking Customer Service Representative to join the Booking.com support team with fully paid relocation to Greece. In this role, you will provide exceptional customer support, assisting Dutch and Flemish speaking customers with their inquiries, bookings, and issues related to Booking.com's services. This is an excellent chance to grow your career in a vibrant, international environment while enjoying the benefits of living in Greece. • Provide top-quality customer service to Dutch/Flemish speaking customers via phone, email, and chat., • Assist customers with bookings, modifications, cancellations, and other inquiries regarding Booking.com services., • Resolve customer issues efficiently and with empathy, ensuring customer satisfaction and loyalty., • Maintain accurate records of interactions and transactions in the company database., • Collaborate with internal teams to improve service quality and customer experience., • Stay updated on Booking.com products, policies, and procedures to provide accurate information., • Fluency in Dutch/Flemish (written and spoken) is mandatory; good command of English is beneficial., • Previous customer service experience is preferred, ideally in travel or hospitality sectors., • Excellent communication and interpersonal skills with a strong customer-oriented attitude., • Ability to handle challenging situations professionally and calmly., • Willingness to relocate to Greece with relocation expenses fully covered., • Strong computer skills and ability to work with multiple software applications., • Flexibility to work in shifts, including weekends and holidays, as needed., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Laundryheap is an award-winning, industry-leading startup that’s transforming the way people do laundry and dry cleaning. We collect, clean, and deliver items back to customers in as little as 24 hours, making us one of the fastest services in the industry. Headquartered in the UK, our service is live in 14+ international markets and rapidly expanding across Europe, Asia, and North America. The Role As a Commercial Account Manager at Laundryheap, you will look after a group of business clients across the UK. Your main job is to keep clients happy, make sure they stay with us, and help grow their business with Laundryheap. You will also support new clients as they join and find ways to increase the services they use. You will work closely with teams like Operations, Partnerships, and Commercial to make sure clients get a smooth and reliable service. This role suits someone who is comfortable working independently, enjoys a fast-paced environment, and likes building long-term client relationships. Key Responsibilities • Account Management & Retention: Manage a portfolio of 3 Large Key Accounts sat within the Retail sector. Be the main point of contact for client questions, issues, and regular business discussions. Run regular check-ins and quarterly reviews to understand client needs and performance. Spot any risk of clients leaving and take action to retain them. Handle contract renewals, pricing updates, and service agreements • Revenue Growth & Upsell: Look for opportunities to grow each account through additional services or increased usage. Work with the Business Development team to ensure a smooth handover of new clients. Create simple growth plans for key accounts with clear targets. Track account performance and highlight any risks or o opportunities, • Client Onboarding & Enablement: Support new clients during onboarding to ensure a smooth start. Help clients understand how to use the platform and services effectively. Work with Operations and Logistics to align schedules and service delivery, • Reporting & CRM: Keep all client information and updates accurate in the CRM system Share regular updates on account performance with the Commercial Director Support forecasting by tracking expected revenue and volumes What We’re Looking For Essential • 2–5 years of experience in B2B account management, ideally in areas like logistics, hospitality, facilities management, or service-based businesses. Not mandatory, • Proven ability to retain and grow client accounts, • Strong communication and relationship management skills, including working with senior stakeholders, • Comfortable using data, CRM systems, and reports to manage accounts, • Confident, professional, and clear in communication, • Able to manage your own workload and handle multiple clients independently, • Right to work in the UK Desirable • Experience in hospitality, short-let or serviced accommodation, facilities management, or laundry services, • Familiarity with CRM tools like HubSpot and basic data reporting, • An existing network in hospitality, Airbnb management, or corporate services, • Experience working in a fast-growing or scale-up business environment Work Schedule • Remote: 9:00 am to 6:00 pm, • 9-hour shift (8 working hours) We’re looking for driven, relationship-focused individuals who thrive on ownership, enjoy building long-term client partnerships, and aren’t afraid to take initiative in a fast-paced environment. If that sounds like you, don’t miss this opportunity—apply now and grow your career with the international team at Laundryheap!

As a member of the ShipBob Team, you will... • Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob., • Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set high standards and understand the importance of transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights., • Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories. Location: Remote in London, UK Role Description: We are expanding our amazing sales team in the UK and looking for rising stars to build that team with us. This is a unique opportunity to take a proven and scalable business model and further roll it out in the UK. Our award winning technology stack, rock solid fulfillment operations and ShipBob brand name will help generate leads. We are looking for Account Executives willing to work in a start-up environment, be self-driven, identify exciting new customers and work autonomously in a frictionless environment to reach the rewarding quota. As one of the early joiners in a high growth organization and in a high growth market there will be opportunities to grow with ShipBob. Of course, there will be gaps in learning, processes to be established, and market nuances to learn, so the successful candidate must have a high appetite to learn, improvise and develop. Don’t panic though, the role will be heavily supported by the team that rolled out 7,000 other clients and opened 35 fulfillment centers. What you’ll do: • Bring in new business to attain revenue targets using self-sourcing techniques., • Self-source prospects who will convert to customers using internal databases, creative online searches, self-created cadences and marketing campaigns, referrals and other means., • Qualify prospects and sell ShipBob’s value propositions to bring in new business that is operationally fit for ShipBob., • Connect with potential customers, both self-sourced and pre-vetted by the Business Development or Partnerships team, to determine a mutual fit., • Move customers efficiently through the sales process, ensuring all expectations are properly set and understood., • Negotiate pricing, contract terms and general partnership agreements., • Have a thorough understanding of both our tech offerings and Operational capabilities., • Maintain an updated, clean and thorough pipeline to ensure proper forecasting as well as up to date CRM notes so account status is clear., • Give feedback to management to continue to improve the sales process and Merchant experience., • Ensure proper handoff to the post sales team., • Identify local nuances and help improve processes, tools and documentation., • Additional duties and responsibilities as necessary. What you’ll bring to the table: • At least 18 months as an Account Executive or Sales Representative in the eCommerce fulfillment or OMS/WMS/TMS tech space., • Ability to foster great teamwork and motivate those around you., • Excellent verbal and written communication skills., • Organization and time management skills., • Established track record of success in a Sales position., • Ability to understand client needs and handle the negotiation process., • Computer skills, especially MS Excel and CRM software. Perks & Benefits: • Medical and Wellness Benefits, • Life Assurance, • Income Protection, • Pension Scheme, • See Our High-Performing Culture >>> (@lifeatshipbob) We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain. Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (_). About Us: ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are actively recruiting for a dynamic Sales Manager who lives in the Leeds area who is very familiar with the construction industry. Your day to day duties includes selling within the testing inspection and certification arenas to SME's and corporates alike. You will be a strong communicator, utilising a combination of email, telephone and face to face engagement. You will proactively look for opportunities to improve sales and lead management process. You will be used to selling products, e-commerce, online, SEO, mobile, social media and web services. You will exceed quality and customer satisfaction targets on a regular basis. This is effectively a home working role, but you are expected to be out visiting existing/new clients most days. You will need to handle your own administration and visit the UK Head Office in the South East once per month, having team meetings with your peers. In return the company offer a salary of £50,000 - £55,000pa a commission structure, life insurance, 25 days holiday rising to 30 days plus Bank Holidays. Apply now! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Group Accountant Location Kingston, Surrey Hybrid Up to £65,000 Magpie Recruitment is delighted to be recruiting for a Group Accountant role within our client's dynamic and inclusive organisation. They are a global engineering consultancy with a rich heritage, providing innovative solutions in the industry. As the Group Accountant, you will play a vital role in ensuring the accuracy, compliance, and efficiency of the Group's financial statements and reporting processes. Group Accountant Responsibilities: • Prepare consolidated year-end profit and loss accounts, balance sheets, and cash flow statements, including associated disclosure notes and tax disclosures, while conducting necessary reconciliations., • Review subsidiary packs for technical compliance, accuracy, and completeness at year-end., • Handle defined benefit pension journals and related reconciliations., • Support the preparation of the Group Consolidated Statutory Accounts under UK GAAP FRS102 and all UK subsidiary accounts., • Collaborate with the BIRA team to develop year-end reporting templates, ensuring comprehensive information for the completion and audit of Consolidated Group Statutory Accounts. Group Accountant Person Specification: • Finalist / Newly qualified /Qualified Accountant, preferably ACA, ACCA with experience in multinational companies through practice or industry., • Strong technical accounting skills and the ability to communicate complex concepts in a clear and concise manner. Familiarity with UK GAAP FRS102 and IFRS., • Demonstrated ability to work independently, meet tight deadlines, and pay attention to detail., • Excellent interpersonal and communication skills, adapting to different audiences and levels of staff., • Highly organized, positive, and proactive mindset., • Flexible and able to thrive in a fast-paced environment., • Proficiency in Excel, along with good skills in Word and PowerPoint. Knowledge of PowerBI is advantageous but not essential., • Team player capable of collaborating effectively and achieving shared objectives., • Enthusiastic about joining the Business Intelligence, Reporting, and Analysis Team and contributing to the wider Global Finance team. Group Accountant Benefits: • Salary: £60,000 - £70,000, • Pension contribution of up to 10%., • Salary Exchange Scheme., • Permanent Health Insurance., • Life Assurance., • Private Medical Insurance (PMI)., • Wellbeing Fund (£250 per annum)., • Flexible Working arrangements., • Annual Leave of 26 days per annum., • Holiday Trading: Up to 10 days can be bought or sold in any annual leave year., • Career Development opportunities., • Performance Related Bonus Scheme (PRBS)., • Employee Dividend Scheme (EDS)., • This is a full-time or part-time role (4 days per week) offering flexibility and work-life balance. While the role can be performed remotely, you will be required to work in the office full-time during key year-end weeks. What you need to do now: If you're interested in this vacancy, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Magpie Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at magpierecruitment.com. _

At BrightOrder, we power the fleets that keep the world moving. Our EMDECS platform and connected hardware solutions help operators run smarter, safer, and more profitably. As we scale across international markets, retention and customer growth are mission-critical. This role is not about maintaining accounts. It’s about protecting recurring revenue, strengthening relationships, and turning risk into opportunity. We’re looking for a high-energy, commercially minded Customer Success & Retention Specialist who thrives in conversations that matter. You will own renewals, manage cancellation conversations, proactively engage at-risk customers, and ensure we consistently deliver measurable value. If you remain composed under pressure, don’t shy away from difficult discussions, and see churn as a challenge to solve — this role is for you. • Manage renewals from 90 days pre-expiry through to signature, • Lead renewal conversations with confidence and commercial clarity, • Execute save strategies for at-risk accounts, • Reduce churn through structured, proactive engagement, • Conduct regular outbound health-check and renewal calls, • Handle inbound support and cancellation calls professionally, • Identify upsell and expansion opportunities, • Build trusted relationships across customer accounts, • Take ownership of issues end-to-end — no open loops, • Collaborate with Product, QA, and Development teams via HubSpot and Jira, • Monitor customer health scores and KPIs, • Identify churn signals early, • Use AI tools (ChatGPT, HubSpot AI, Copilot, Fin.AI) to improve communication, reporting, and efficiency, • Retention Impact – You consistently achieve renewal and retention targets, • Outreach Discipline – You maintain strong proactive call cadence, • Save Performance – You successfully recover cancellation requests and rebuild trust, • Customer Confidence – Customers feel heard, supported, and valued, • Operational Excellence – Your processes are structured, organised, and measurable, • 3–5 years’ experience in Customer Success, Account Management, or SaaS retention roles, • Proven experience leading renewal and cancellation conversations, • Strong commercial instinct and confidence discussing contracts, pricing, and value, • High emotional intelligence and resilience under pressure, • Excellent time management in a fast-paced environment, • Fluency in English (additional European languages an advantage), • Experience with HubSpot, Jira, or similar CRM tools, • Practical use of AI tools to improve productivity and communication, • Self-starter mindset in a fully remote environment We value ownership, accountability, and clarity. We don’t avoid hard conversations. We solve them. We move quickly, stay organised, and support each other. If you’re reading this and thinking, “I want responsibility and measurable impact,” keep going. • 100% Remote - Work from anywhere in the UK, • Competitive salary: £35,000–£45,000 GBP, • Performance-linked compensation tied to renewal KPIs, • Growth culture - Mentorship and internal mobility, • Access to cutting-edge AI tools, • Private healthcare contribution, • Pension contribution, • Generous annual leave plus bank holidays If this sounds like you, don’t just apply, show us why. Tell us why you thrive in high-accountability environments and how you approach renewals, retention, and difficult conversations. At BrightOrder, we don’t hire passengers, we hire builders who protect revenue and raise the bar.