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  • Chef
    Chef
    hace 3 días
    £10.85–£12.71 por hora
    Jornada parcial
    New Malden

    Join the team at Prologue Coffee, a vibrant cafe and store dedicated to serving quality food and drinks in New Malden. We are looking for a creative and enthusiastic Chef/barista to lead our kitchen and front off house operations, will be working some days in kitchen and some days front off house Key Responsibilities: • Prepare and cook a delicious range of breakfast and lunch items, as well as pastries and baked goods., • Ensure all food is prepared to a high standard, with excellent presentation and consistency., • Manage daily kitchen tasks, including food preparation, cooking, and plating., • Oversee inventory, stock rotation, and ordering of fresh ingredients., • Maintain impeccable kitchen hygiene and cleanliness in line with health and safety regulations., • Work closely with the management team to innovate and evolve our menu, introducing seasonal specials and new offerings. We are seeking a Chef who possesses: • Proven experience in a kitchen, preferably within a cafe or similar culinary environment., • A passion for food and a creative approach to menu development., • Strong knowledge of food safety and sanitation practices., • Excellent organizational skills and the ability to work effectively in a busy setting., • A collaborative spirit and good communication skills. ☕ Barista Key Responsibilities • Prepare and serve beverages Make high-quality coffee, tea, and specialty drinks consistently (espresso, latte, cappuccino, etc.) • Customer service Greet customers, take orders, handle payments, and create a friendly atmosphere • Operate coffee equipment Use espresso machines, grinders, and other equipment safely and efficiently • Maintain cleanliness Keep the workspace, coffee station, and seating areas clean and hygienic at all times • Food preparation Prepare and serve light food items such as sandwiches, pastries, or breakfast dishes • Stock management Monitor inventory, restock supplies, and report shortages • Follow health & safety standards Comply with food hygiene regulations and safety procedures • Teamwork Work closely with chefs and other staff to ensure smooth service

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  • Bar Staff
    Bar Staff
    hace 26 días
    £12.71–£13 por hora
    Jornada completa
    Croydon

    About the Role At Whelans Pubs, we’re looking for friendly, energetic and reliable Bar Staff to join our team. You’ll play a key role in creating a welcoming atmosphere, delivering exceptional customer service and ensuring every guest enjoys a fantastic experience. Whether you’re serving the perfect pint, preparing cocktails or helping keep the venue looking its best, you’ll be part of a team that prides itself on delivering great hospitality every day. ⸻ Key Responsibilities Customer Service Deliver a warm, friendly and professional welcome to every guest. Provide exceptional customer service throughout every shift. Build positive relationships with regular customers. Resolve customer queries and complaints politely and professionally. Create a fun, safe and enjoyable atmosphere. Bar Service Prepare and serve alcoholic and non-alcoholic drinks to company standards. Pour and present draught products correctly. Prepare cocktails, spirits and hot beverages where applicable. Operate tills accurately and process cash and card payments. Maintain speed and accuracy during busy trading periods. Standards Keep the bar, customer areas and back-of-house clean and tidy. Restock fridges, glassware and bar products throughout the shift. Complete opening and closing duties. Maintain high standards of personal presentation and hygiene. Ensure all equipment is clean, safe and ready for service. Compliance Follow all licensing laws and company policies. Operate Challenge 25 confidently and consistently. Request valid ID where required. Serve alcohol responsibly. Report any incidents, hazards or suspicious behaviour immediately. Follow all Health & Safety and Food Safety procedures. Teamwork Support colleagues during busy periods. Assist with deliveries and stock replenishment. Help create a positive and supportive team environment. Be flexible and willing to work across different areas of the business when needed. ⸻ What We’re Looking For Essential Positive attitude with a passion for hospitality. Excellent communication and interpersonal skills. Friendly, approachable and reliable. Ability to work well under pressure. Strong teamwork skills. Flexible availability, including evenings, weekends and bank holidays. Honest, trustworthy and dependable. Desirable Previous bar or hospitality experience. Cocktail knowledge. Cash handling experience. Cellar knowledge. Food service experience. Full training will be provided for the right candidates. ⸻ Key Responsibilities During Every Shift Deliver outstanding customer service. Maintain excellent product quality. Keep all work areas clean and organised. Follow Challenge 25 procedures. Ensure responsible alcohol service. Support your teammates. Help achieve sales targets through positive guest engagement. Represent the Whelans Pubs brand with pride. ⸻ What We Offer Competitive hourly pay Flexible working hours Full training and development Career progression opportunities Staff discounts Company pension (where eligible) Employee recognition programmes Friendly and supportive working environment ⸻ Our Values Everything we do is guided by our core values: People – We care about our guests and our teams. Standards – We take pride in delivering quality, cleanliness and consistency. Fun – We create memorable experiences and enjoy what we do. ⸻ The Ideal Candidate You’ll have a positive attitude, enjoy working with people and thrive in a busy pub environment. You’ll be reliable, hardworking and committed to delivering excellent service with a smile. Experience is welcomed but not essential—we’re looking for people with the right attitude who want to learn, develop and be part of a great team at Whelans Pubs.

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  • General Manager
    General Manager
    hace 26 días
    £40000–£45000 anual
    Jornada completa
    Croydon

    About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

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  • House Clearance Driver/Operative
    House Clearance Driver/Operative
    hace 2 meses
    £13.8–£15 por hora
    Jornada completa
    South Croydon

    About Us We are an established house clearance company based in South London and Surrey, operating across London and the surrounding areas. We work with private clients, estate agents, solicitors and local authorities, handling everything from single-room clearances to full probate house clears. We're a small, professional team with a reputation for reliability and sensitivity — a lot of our work comes from recommendations. No two days are the same. The Role We're looking for a hard-working, reliable House Clearance Driver to join our team. This is a physical, hands-on role that will see you out on the road every day, working directly with clients in their homes. No two days are the same — you could be clearing a studio flat one day and a four-bedroom house the next. You'll be working Tuesday to Saturday, starting from our Wallington base. What You'll Be Doing • Carrying out house, flat and property clearances across South London and Surrey, • Loading and driving a large van or tipper van safely and efficiently, • Disposing of waste/recycling at a Waste Transfer Station, • Dealing with clients directly — many of whom are going through bereavement or difficult circumstances — with professionalism and sensitivity, • Sorting items on site into categories: retail, auction, donate, and dispose, • Delivering items back to our Wallington premises, • Assisting with waste disposal runs as required, • Helping to keep the van, yard and premises clean and organised What We're Looking For • Full UK driving licence — (clean preferred; we will consider up to 3 points), • Previous experience in removals, house clearance, or a similar physical role, • Physically fit — this role involves heavy lifting every day, • Punctual, reliable and self-motivated, • Good people skills — you'll be the face of the company in clients' homes, • Able to work independently as well as part of a small team, • Respectful and discreet — particularly when working in sensitive probate or bereavement situations What We Offer • Permanent, stable employment with a long-established local business, • Monday–Friday with weekend overtime available, • Full training provided, • Friendly, no-nonsense team environment, • Opportunity to take on more responsibility over time

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