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£28,000 - £36,000 OTE (Basic + Weekly Bonus (after 12 weeks service)Immediate Interviews and June / July start dates.Are you a qualified Level 2 Vehicle Technician, Mechanic or MOT Tester looking for stable full-time work with excellent bonus potential?We are recruiting Vehicle Inspectors to join a leading automotive organisation carrying out pre-auction vehicle inspections in a professional workshop environment.Locations:Locations:Avonmouth (Bristol)BlackbusheBridgwaterBrighouseCastle DonningtonChelmsfordEnfieldEdinburgh (Livingston)GlasgowLeedsManchester (Belle Vue)MeashamNewcastleNottinghamPerry BarrPrees Heath (Shrewsbury)WakefieldWestburyThis role offers:Weekly productivity bonusesAverage earnings of £690 per week after qualifying periodOvertime availableLong-term opportunity with permanent prospectsClean indoor workshop environmentImmediate interviews via Microsoft TeamsThe RoleYou will complete 70-point vehicle inspections on a variety of vehicles before auction release.Inspection types include:Essential ChecksFast-turnaround inspectionsBlue Sticker ChecksMore detailed inspections with higher bonus earning potentialEvery completed inspection increases your weekly productivity bonus.High-performing inspectors regularly earn £200+ bonus per week.What You NeedNVQ Level 2 in Motor Vehicle Maintenance or equivalentRecent workshop, garage, dealership, roadside or fast-fit experienceStrong attention to detailAbility to work independentlyGood paperwork and administration skillsLicence Requirements:Full UK Driving LicenceMaximum 6 points for minor offences onlyNo CD, CU, DD, DR or TT endorsementsPay:First 12 Weeks£12.71 per hourAverage weekly earnings: £540Equivalent annual salary: £28,000After 12 WeeksProductivity bonus paid per completed inspectionAverage weekly earnings: £690Equivalent annual salary: £36,000Shift Patterns: Standard Pattern is Monday to Friday however some depots also offer4 on / 4 offOff-Set (either Wednesday to Sunday or Saturday to Wednesday)Hours:08:00 17:30Average 42.5 hours per weekOvertime available during busy periodsContract Status:Initial 3-month temporary contractExtension or permanent offer available after successful reviewPre-Employment Checks:Successful applicants will complete:Basic DBS checkRight to Work checksEmployment referencesAdverse credit checkApply now for immediate consideration and interview slots.TPBN1_UKTJ

Rewards and Benefits on Offer \n\n • All positions lead to a permanent contract after a successful probation period.\n, • Excellent company to work for massive opportunities for progression\n, • Exceptionally clean working environment\n, • Good transportation links\n, • Opportunities of a pay increase after completing your 12 week probation period\n\n The Hours You’ll Work \n\n • Monday - Thursday 06:00 am – 14:00 pm / Friday 06:00 am – 12:00pm\n, • Monday - Thursday, 14:00 pm – 22:00 pm / Friday 12:00 pm – 18:00 pm\n, • Sunday - Thursday, 22:00 - 06:00 am\n\n You must be able to work this full rotation, day shift, back shift, and then 3 weeks of night shift, and then the rotation will continue \n The Pay You’ll Receive \n\n • £13.50 Per Hour\n\n MTrec’s New Opportunity \n\n • MTrec Recruitment are currently recruiting for a prestigious company in the Washington area\n\n The Job You’ll Do; \n\n • Following standard operation procedure paper work and following to exact specifications\n, • Hand assembly of a variety of components\n, • Working with a variety of small plastic components within a very sterile working environment\n, • Machine operation on a variety of injection moulding machinery\n, • Setting and operation of machinery after training\n, • You will be trained on a variety of departments within your first 12 weeks training period\n, • Quality inspection of a range of components.\n, • Should have working knowledge of all production departments and understand the systems used.\n, • Must be comfortable to wear a variety of PPE, including hairnets, gowns, beard snoods, and other associated PPE\n\n About You; \n\n • Please do not apply if you cannot do 3 weeks of nights, followed by 1 weeks of day and 1 week of back shift.\n, • Previous experience in a fast-paced production environment.\n, • A positive attitude and are willing to learn more skills on the job.\n, • Confidence on the job and are happy to take on more responsibility if necessary\n, • Must be comfortable working in a clean and sanitised working environment and wearing a variety of PPE.\n, • Good time keeping and attendance standards are required for this role\n, • Be happy to be trained by an experienced lead operator initially\n, • The company are subject to random drugs and alcohol testing\n, • Must be able to accept a permanent contract after successful completion of a 12 week probation period\n

Customer Care Advisor \n Red Recruitment is recruiting compassionate, resilient and people-focused individuals to join our client in Boldon as a Customer Care Advisor. \n You will support families who are making important decisions about care for their loved ones - listening, reassuring, guiding and being a steady voice. \n This is a temporary contract with the potential to become permanent. \n Benefits and Package for Customer Care Advisor: \n\n • Salary: £12.71 Per Hour\n, • Hours: 40 hours, Monday-Friday 8am to 6pm, Saturday & Sunday 9-5 (working approx. 1 in 3 weekends).\n, • Contract: Temporary with potential to become permanent\n, • Location: Boldon, Sunderland\n, • Start Date: ASAP\n, • Competitive Holiday\n, • Opportunity to progress personally and professionally\n, • Achievable targets\n\n \n Key Responsibilities of Customer Care Advisor: \n\n • Act as the first point of contact for all new and existing care enquiries across calls, voicemails and webforms\n, • Listen to families' needs, providing empathetic, clear and reassuring guidance\n, • Confidently guide conversations towards booking care home show rounds\n, • Take full ownership of each enquiry from initial contact through to admission\n, • Schedule and conduct follow-up calls to support families throughout their journey\n, • Liaise closely with care home teams to coordinate visits and pre-admission assessments\n, • Arrange second viewings and post-visit check-ins to address outstanding questions\n, • Build trusted relationships with families during significant life transitions\n, • Professionally handle and direct calls from suppliers, relatives and job applicants\n\n Key Skills and Experience of Customer Care Advisor: \n\n • Excellent Customer Service skills - telephone and written\n, • Stay calm and reassuring in sensitive situations\n, • Organisational skills\n, • Naturally show empathy and patience\n, • Communicate with warmth and clarity\n, • Take ownership and follow through\n, • Motivated by helping people make informed decisions\n\n If you have the relevant skills and experience and are interested in the position as a Customer Care Advisor, please apply now! \n Red Recruitment (Business)

Rewards & Benefits on Offer; \n\n • 25 days holiday / 8 bank holidays (factory shutdown at Christmas only)\n, • 100% attendance bonus payments (£200 twice per year, subject to tax & NI)\n, • Pension scheme (employee contributes 6%, company contributes 9%)\n, • General Life Assurance cover from day 1 (Death in Service benefit)\n, • Westfield Medical cover from day 1 – company pays the membership fee, employee pays the tax on it\n, • Comprehensive EAP – hundreds of high street discounts, same-day GP appointments, counselling services etc\n, • Workwear and PPE provided\n, • Free parking, good transport links locally\n, • Subsidised food vending machine onsite (sandwiches, pasties, cakes, noodles, biscuits etc)\n, • Free fruity Tuesdays & Wednesdays onsite\n, • Regular reward events throughout the year e.g. Easter egg, Christmas hamper, Christmas party etc\n\n MTrec’s New Opportunity. \n MTrec Technical are proudly representing our prestigious engineering client, based in Tyne & Wear, with their plans for growth and expansion, by recruiting a permanent Multi-skilled Maintenance Engineer to join their team. You will be joining a fast-paced, dynamic company, with an excellent team-based culture and huge opportunities to progress your career. Our client is a major international player in their specialist industry sector and supplies its quality products globally. You will be joining a very secure and expanding business, where you will enjoy a varied working environment, a great team culture and a great new career move. \n If you are an experienced Maintenance Engineer, please apply now for an immediate response. \n Shift Pattern: \n\n • 12 Hour Day Shifts- Saturday and Sunday, and either Monday or Friday depending on preference.\n\n The Job You’ll Do: \n\n • Attend and resolve equipment breakdowns in a timely manner.\n, • Follow and improve preventative maintenance plans with the aim of reducing unplanned down time.\n, • Ensure the annual PPM schedule is adhered to and completed as required.\n, • Ensure that planned maintenance follow up work is recorded and carried out in a timely manner.\n, • Support root cause investigations for repetitive breakdowns and to implement permanent solutions.\n, • Be involved in the identification and implementation of continuous improvement activities.\n, • Assist with relevant project work where engineering involvement is required.\n, • Ensure line efficiency is improved through timely repair, maintenance and improvement of equipment.\n, • Ensure quality is improved and spoilage is reduced through timely repair, maintenance and improvement of equipment.\n\n About You: \n\n • Recognised electrical engineering qualification, four-year electrical apprenticeship, with a minimum of City & Guilds part 2 / NVQ level three qualifications.\n, • City & Guilds 18th Edition.\n, • Proven experience working in a manufacturing maintenance environment.\n, • Have the skills to maintain and fault find on electrical and automated systems.\n, • Strong methodical approach to problem solving.\n, • Experience with PLCs.\n

Rewards and Benefits on Offer \n\n • All positions lead to a permanent contract after a successful probation period.\n, • Excellent company to work for massive opportunities for progression\n, • Exceptionally clean working environment\n, • Good transportation links\n, • Opportunities of a pay increase after completing your 12 week probation period\n\n The Hours You’ll Work \n\n • Monday - Thursday 06:00 am – 14:00 pm / Friday 06:00 am – 12:00pm\n, • Monday - Thursday, 14:00 pm – 22:00 pm / Friday 12:00 pm – 18:00 pm\n, • Sunday - Thursday, 22:00 - 06:00 am\n, • For the 12 week you will do a 2 shift pattern, but after 12 weeks you will rotate on to a three shift pattern. (Please do not apply if you cannot work a three shift pattern)\n\n The Pay You’ll Receive \n\n • £13.50 Per Hour\n\n MTrec’s New Opportunity \n\n • MTrec Recruitment are currently recruiting for a prestigious company in the Washington area.\n\n The Job You’ll Do; \n\n • Following standard operation procedure paper work and following to exact specifications\n, • Hand assembly of a variety of components\n, • Working with a variety of small plastic components within a very sterile working environment\n, • Machine operation on a variety of injection moulding machinery\n, • Setting and operation of machinery after training\n, • You will be trained on a variety of departments within your first 12 weeks training period\n, • Quality inspection of a range of components.\n, • Should have working knowledge of all production departments and understand the systems used.\n, • Must be comfortable to wear a variety of PPE, including hairnets, gowns, beard snoods, and other associated PPE\n\n About You; \n\n • Please do not apply if you cannot do 3 weeks of nights, followed by 1 weeks of day and 1 week of back shift.\n, • Previous experience in a fast-paced production environment.\n, • A positive attitude and are willing to learn more skills on the job.\n, • Confidence on the job and are happy to take on more responsibility if necessary\n, • Must be comfortable working in a clean and sanitised working environment and wearing a variety of PPE.\n, • Good time keeping and attendance standards are required for this role\n, • Be happy to be trained by an experienced lead operator initially\n, • The company are subject to random drugs and alcohol testing\n, • Must be able to accept a permanent contract after successful completion of a 12 week probation period\n

WHAT IS IN IT FOR YOU 8 hours shifts Monday to Friday 6am-2pm / 2pm-10pm rotational / Sunday to Thursday 10pm-6am Regular hours available Temporary/ Long term opportunity Working with a company who values your work £13 p/h days/backs - £14.40 p/h for nightshift Enhanced employer contribution of 5% from day 1 33 Holidays from day 1 THE BUSINESS We are excited to be supporting a key client in the food manufacturing industry in their search for an experienced Food Production Operator. This is a fantastic opportunity to join a highly reputable organisation that values your skills and offers long-term career prospects. THE ROLE Following SOPs to ensure that products are manufactured to the specifications outlined in documented standards. Ensuring safe and efficient machine changeovers. Monitoring and controlling yields, stock, and ingredients within your work area to optimise production and minimise waste. Maintaining high standards of safety, hygiene, and efficiency throughout all tasks. Package finished food products according to specified packaging standards. Label and seal packaging correctly to prevent contamination and ensure traceability. Inspect the products for defects THE PERSON Demonstrable experience in food or FMCG production environments. Excellent attention to detail and the ability to work efficiently in a fast-paced environment. A proactive and reliable approach to work, with a strong focus on teamwork and communication. Able to work shifts Must be able to read/write and understand English – also pass an inhouse English test TO APPLY To apply for this position, send your CV to (url removed) or call the team on(phone number removed)(Option 1)

Rewards & Benefits on Offer; 25 days holiday / 8 bank holidays (factory shutdown at Christmas only) 100% attendance bonus payments (£200 twice per year, subject to tax & NI) Pension scheme (employee contributes 6%, company contributes 9%) General Life Assurance cover from day 1 (Death in Service benefit) Westfield Medical cover from day 1 – company pays the membership fee, employee pays the tax on it Comprehensive EAP – hundreds of high street discounts, same-day GP appointments, counselling services etc Workwear and PPE provided Free parking, good transport links locally Subsidised food vending machine onsite (sandwiches, pasties, cakes, noodles, biscuits etc) Free fruity Tuesdays & Wednesdays onsite Regular reward events throughout the year e.g. Easter egg, Christmas hamper, Christmas party etc MTrec’s New Opportunity. MTrec Technical are proudly representing our prestigious engineering client, based in Tyne & Wear, with their plans for growth and expansion, by recruiting a permanent Multi-skilled Maintenance Engineer to join their team. You will be joining a fast-paced, dynamic company, with an excellent team-based culture and huge opportunities to progress your career. Our client is a major international player in their specialist industry sector and supplies its quality products globally. You will be joining a very secure and expanding business, where you will enjoy a varied working environment, a great team culture and a great new career move. If you are an experienced Maintenance Engineer, please apply now for an immediate response. Shift Pattern: 12 Hour Day Shifts- Saturday and Sunday, and either Monday or Friday depending on preference. The Job You’ll Do: Attend and resolve equipment breakdowns in a timely manner. Follow and improve preventative maintenance plans with the aim of reducing unplanned down time. Ensure the annual PPM schedule is adhered to and completed as required. Ensure that planned maintenance follow up work is recorded and carried out in a timely manner. Support root cause investigations for repetitive breakdowns and to implement permanent solutions. Be involved in the identification and implementation of continuous improvement activities. Assist with relevant project work where engineering involvement is required. Ensure line efficiency is improved through timely repair, maintenance and improvement of equipment. Ensure quality is improved and spoilage is reduced through timely repair, maintenance and improvement of equipment. About You: Recognised electrical engineering qualification, four-year electrical apprenticeship, with a minimum of City & Guilds part 2 / NVQ level three qualifications. City & Guilds 18th Edition. Proven experience working in a manufacturing maintenance environment. Have the skills to maintain and fault find on electrical and automated systems. Strong methodical approach to problem solving. * Experience with PLCs

Position: Paediatric Healthcare Assistant Location: Stonnall Pay rate: £14.00 - £16.00 per hour Shifts: Monday - Friday 0700 - 1730 Saturday 0800 - 1800 Sunday 0800 - 1800 Full UK Driving Licence is preferred but not required. Who are we? Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About our client You'll be providing support to a young client within their own environment who is happy, loving and has a charismatic personality who loves social activities and requires support from likeminded care professionals. • Cerebral Palsy, • Brain Injury, • Personal care, • Medication administration Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • Health Benefits, • Retail Discounts Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable. Note: Sponsorship is not available for this role.

Position: Paediatric Healthcare Assistant Location: Stonnall Pay rate: £14.00 - £16.00 per hour Shifts: Monday - Friday 0700 - 1730 Saturday 0800 - 1800 Sunday 0900 - 1800 Full UK Driving Licence is preferred but not required. Who are we? Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About our client You'll be providing support to a young client within their own environment who is happy, loving and has a charismatic personality who loves social activities and requires support from likeminded care professionals. • Cerebral Palsy, • Brain Injury, • Personal care, • Medication administration Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • Health Benefits, • Retail Discounts Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable. Note: Sponsorship is not available for this role.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Location Remote in the UK | 💰 £24,750 to £29,625 + | ✨ (If you are based in London the minimum salary offer will be £27,250) Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work. e.g. ChatGPT, will be declined. Your Day to Day; Our Collections team are the financial health heroes at the core of Monzo. They are here to identify and support customers who may be struggling with debt, offering them compassion and options to help. They do this with their top notch understanding of Monzo’s award winning lending products, credit file details and something we call a ‘decisioning process’ - something we’ll teach you all about! You should apply if: • You are able to start on 13th April 2026 and able to attend 7 weeks training, Monday to Friday 9am - 5.30pm, • Prior experience in Collections, Debt Recovery or Customer Service within a contact centre environment experience would be advantageous, • Have a background supporting customers with vulnerability, • You’ll need to have a background supporting customers, • The ability to communicate with customers to the highest standard because we only want the best for them, • You can ask open questions to understand their situation, listen and provide solutions via our in-app chat, outbound and inbound calls and emails, • From time to time things are complex so a keen eye for detail and a high standard of work will really help in this team, • Understanding and keeping up to date with our regulatory obligations and ensuring these are fulfilled in our customer outcomes (in line with the FCA).Most importantly - you live and breathe people and customers like we do The interview process: Our interview process involves 3 main stages: • Please answer the application questions and the 4 scenarios within, • Recruiter Call - 30 minutes, • Competency-based Values and Role Specific Interview - 60 mins approx. ⏰ Your working life and shift requirements • Working hours fall within Monday to Friday 8am to 8pm and Saturday and Sunday 9am - 6pm (37.5 hours a week, remote working)., • Your shift pattern will vary on a weekly basis, but don't worry, we give you plenty of notice in advance., • You're guaranteed 1 full weekend off each month., • We'll guarantee time off on your birthday (if you want it). This will come from your regular holiday balance and provided you have enough to cover it. 🙌 What’s in it for you 💰 £24,750 to £29,625 ➕ plus stock options & benefits 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to falahahmad@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Please note we will close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. #LI-REMOTE #LI-FA1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍Remote in the UK 🇬🇧 | 💰 £29,450 - £37,250 + | ✨ Start date: Monday 16th March 2026 Shifts: You'll work 37.5 hours per week. This means you'll work Monday to Friday, from 9AM to 5:30PM. You'll also work one full weekend (Saturday and Sunday), once every 4 weeks with 2 set days in lieu when working the weekend. ⭐ Our Financial Crime Customer Operations Team: The Shield of Monzo Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. We are not just a compliance function; we are a critical operational hub focused on safeguarding financial integrity. At Monzo, our operational teams are structured into specialised 'Pillars', each focusing on a specific business area, set of risks, and unique typologies. This allows us to build deep, world-class subject matter expertise where it matters most. The FinCrime Business Banking Pillar In the FinCrime Business Banking Pillar, you will be integral to protecting the entire lifecycle of our business customers from high-growth startups to established SMEs. Our mission within this pillar is to ensure Monzo's business ecosystem remains transparent and trusted. This involves: • Conducting rigorous checks during onboarding and throughout the customer relationship., • Unravelling suspicious activity across a spectrum of financial crime typologies., • Reporting, exiting accounts, and implementing controls when significant risk is identified. 🚀 The Role: FinCrime Business Banking Senior Investigator As a FinCrime Business Banking Senior Investigator, you will play a pivotal role within our financial crime operations. Your main focus will be completing some of our higher risk, high complexity financial crime tasks on our business accounts, while supporting our Team Managers and coaching our Investigators to achieve our quality and productivity goals. This is a high-impact role where your expertise will directly contribute to Monzo's safety and reputation, and the broader fight against illicit finance. 🔑 You’ll play a key role by... • Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk segments, Complex Customer Reviews (e.g, in sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations., • Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards., • Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements, and remain connected to frontline challenges., • Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence., • Working closely with our Operations Analysts, to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 💡 We’d love to hear from you if… • You can demonstrate an ability to give clear, constructive, and kind feedback that motivates colleagues and enhances performance., • You thrive in a fast-paced environment and can adapt positively and quickly to change be it new guidance, evolving processes, or shifting priorities., • You maintain flexibility in the tasks you are scheduled for and can adapt seamlessly when business needs require changes at short notice., • You are driven by a desire to have a tangible impact on the detection and prevention of financial crime, protecting Monzo and its customers. 🎯 At the interview, we will be looking for you to demonstrate... Essential Expertise • Significant and specific experience in conducting end-to-end due diligence (KYB) and investigations on businesses (SMEs, Corporates, etc.) in a regulated financial crime setting., • Proven ability to conduct in-depth, high-quality open-source research and analysis to corroborate customer profiles and transactional activity., • Strong foundational and applied Financial Crime knowledge, specifically deep exposure to Know Your Business (KYB) and Anti-Money Laundering (AML) principles., • A strong understanding of current UK and international financial crime trends and typologies, with particular expertise in those impacting business accounts (e.g. trade-based money laundering, complex shell structures, illicit use of payment services)., • A comprehensive understanding of the UK Suspicious Activity Reporting (SAR) regime, including consent requirements and the legislative framework (POCA). ➕ It will be useful, but not essential if... • You have direct experience of completing Enhanced Due Diligence (EDD) and/or Complex Customer Reviews, and/or have experience writing and reviewing/approving SARs., • You have formal or informal experience of coaching, mentoring, or training peers or more junior members of the team., • You can demonstrate a track record of identifying areas for control/process improvement and successfully working with, or escalating to, relevant stakeholders to implement change., • You hold or are working towards an appropriate qualification relevant to Financial Crime (e.g. ACAMS, ICA Diploma). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take the time to answer these in detail, we read them all!, • Recruiter call (Video call), • Full loop interview - values and technical questions (Video call) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS 🎁 £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! 🚀 Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Rewards and Benefits on Offer; Temp to Perm Opportunities available after a 6-month probation period Identified Manufacturing Career Path for progression including Industry lead training and development Leading Pay rates including higher overtime rates A well-regarded company culture Free on-site parking Excellent transportation links Recommend a Friend £50 gift voucher Christmas events and vouchers The Pay You’ll Receive; £14.75 per hour – two shift £16.06 per hour – three shift Overtime 1 - £19.75 per hour Overtime 2 - £23.04 per hour Overtime 3 - £26.34 per hour The Hours You’ll Work; This position requires you to work either a rotating two-shift or three-shift pattern; Two Shift 07.00 - 15.18 (Monday to Thursday) / 07.00 - 14.53 (Friday) 15.13 - 23.31 (Monday to Friday) Three Shift 07.00 - 15.00 (Monday to Friday) 15.00 - 23.00 (Monday to Friday) 20.45 - 07.00 (Sunday Night) / 23.00 - 07.00 (Monday night to Thursday) MTrec’s New Opportunity; MTrec Recruitment are currently recruiting for a prestigious automotive company in the Sunderland area. The Job You’ll Do; We are looking for candidates with forklift reach truck experience. The role would see you carrying out general duties including goods in, picking and packing and co...

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