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Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you’ll pay close attention to our processes to help maintain our high standards, and you’ll put in place upgrades to take that standard even higher. Key job responsibilities • Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes, • Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required, • Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers, • Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible, • Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you’ll be leading a team to make sure everyone has the equipment they need and that it’s running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you’ll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You’ll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You’ll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you’ll be well-placed to progress into more senior roles. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. • NVQ Level 3 in Mechanical, Electrical or Mechatronics, or completed a 4-year UK certified apprenticeship, • Work flexible shifts including night shifts/weekends, • Relevant experience in a technical leadership role, • Relevant experience working in both electrical and mechanical disciplines, • Relevant experience in automation or material handling equipment environments, • Advanced proficiency in verbal and written English, • Experience working in a multi-contractor and multi-site working environment, • Understanding of PLC based controls systems and statutory compliance requirements, • Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks, • A degree preferably in a technical discipline or operations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Overview\n \n \nAs Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Fleet Manager is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation.\n \n \nYou will shape h...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Senior Infrastructure Engineer \n\n • Location: Coventry\n, • Salary: £55,000 + bonus\n, • Hybrid (4 Days office based)\n\n Description: \n We're working with a leading UK business to find a Senior IT Infrastructure Engineer based in Coventry. Reporting to the Senior IT Manager, this is a hands-on role covering first, second, and third-line support alongside leadership of complex technical projects. \n What you'll be doing: \n\n • Delivering multi-tier infrastructure support in line with SLAs\n, • Installing, configuring and maintaining Windows Server, Microsoft 365, Active Directory and Hyper-V environments\n, • Leading server migrations, system upgrades and infrastructure projects end to end\n, • Monitoring systems, optimising performance and maintaining security and availability\n, • Supporting end users with Windows devices and mobile hardware\n, • Creating and maintaining technical documentation and system configurations\n, • Recommending proactive improvements as technology evolves\n\n What we're looking for: \n\n • Solid hands-on experience with Windows, Microsoft 365, Active Directory and Hyper-V\n, • Strong networking knowledge including security concepts and protocols\n, • Experience across all support tiers with service desk ticket management\n, • Proven ability to deliver complex infrastructure projects from start to finish\n, • Familiarity with ITIL frameworks\n, • Clear communicator — comfortable translating technical concepts for non-technical stakeholders\n\n Nice to have: Azure Administrator, MCSE or CISSP certification \n To apply Please CLICK APPLY NOW for consideration

We’re a business built on skilled tradespeople, and we treat you like the expert you are. If you want a company that respects your craft, supports you on the job, and offers real opportunities to earn more, you’ll fit right in at Ian Williams. \n We are expanding and are looking for a Site Manager to join our Capital/Planned Maintenance team based in the West Midlands. \n We’re looking for a strategic, hands-on leader who shares our values of fairness, inclusivity and respect. If you enjoy a fast-paced environment and take pride in delivering outstanding experiences for customers and clients, we’d love to hear from you. \n Benefits: \n £49,405.00 inclusive of car allowance \n\n • Profit share scheme (9% of base salary achieved last year)\n, • Private mileage scheme and fuel card\n, • Enhanced pension or savings scheme\n, • 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave\n, • Annual pay reviews\n, • Life, medical and Permanent Health Insurance\n, • Enhanced maternity/paternity pay\n, • Training & development opportunities\n, • Health and wellbeing support via Lighthouse Charity.\n\n The Site Manager role: \n\n • Planning and supervising the running of works on site, so the work is completed on time, to the required quality and cost, effectively. You will be the first point of escalation contact, for queries and support from the trade operatives.\n, • Organising workload, labour planning, plant and material orders.\n, • Ensuring compliance is in line with Ian Williams policy and procedures on Health & Safety and CDMs\n, • Communicating costs, progress and variances back to surveyors and management regularly.\n, • Managing site administration and records.\n, • Setting and achieving productivity targets, managing cost control and profitability alongside the Contracts Manager\n, • Carrying out effective inductions to the direct and subcontractor workforce.\n\n What will you bring as a Site Manager? \n\n • Confident using IT systems and Microsoft Excel to support reporting, planning, and site coordination.\n, • Experienced in supervising trade teams, with prior experience as a Site Supervisor, Foreperson, or in a similar leadership role.\n, • A trade background (all trades considered), qualified to NVQ Level 2 or equivalent; SMSTS is advantageous.\n, • You will be customer centric in your approach to monitoring productivity with site teams, subcontractors and the client, and you’ll value maintaining excellent relationships internally as well as externally\n, • The ability to engage and motivate a workforce (including direct labour and subcontractors) to maximise productivity and meet the required standards.\n\n About Ian Williams Ltd: \n Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. \n All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. \n Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. \n We reserve the right to shortlist candidates prior to the closing date. \n Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. \n We kindly ask agencies not to contact us regarding this vacancy. If we require additional support, we will engage with you.

Are you looking to benefit from a new career in Software Development? \n Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. \n We help place graduates from this programme in top UK companies and organisations needing to employ entry-level software development staff that can hit the ground running with up-to-date skills gained from this programme. \n The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge, and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. \n Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in four simple steps. \n Step 1 -HTML and CSS Online Training (*12 weeks) \n The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. \n\n • HTML Essentials (6 weeks)\n, • CSS Essentials (6 weeks)\n\n The training is delivered via multimedia rich video tutorials, presentations, and quizzes through a portal that you study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor to help you throughout your training. \n Once the HTML & CSS courses are complete, you will be ready to move forward. \n Step 2 -Online Training (*12 weeks) \n The second step includes a selection of more advanced courses to get you up to speed. \n\n • Learn the Command Line (1.5 weeks)\n, • Learn Git & GitHub (1.5 weeks)\n, • Learn JavaScript (1.5 weeks)\n, • Learn Python 3 (1.5 weeks)\n\n JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both small and complex tasks, and it is used across many different industries. \n Step 3 - Build a Portfolio Website Project (1 week) \n Additional Courses \n\n • AWS Certified Cloud Practitioner\n, • Microsoft Certified: Azure Administrator Associate\n\n Step 4 -Entry Level Development placement (£25K - £40k) \n We work with you to secure your first role in software development, website administration or programming, with a starting salary of anywhere between £25K - £40k. While working in your first role, we will release your second batch of training which is specifically designed to increase your development knowledge to help you develop your career further to become a software developer. \n We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. \n In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. \n Job Guarantee \n Due to the success of this programme and the skills shortage of entry-level development staff, we can guarantee you will secure a job upon completion of your study programme, or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. \n Enthusiastic about starting a career in coding? Apply now and one of our friendly advisors will be in touch. \n Keywords: Website, Web Developer, Business Development, Website, Web Design, Front End, Back End, Full Stack, Computer Programmer, Computer Systems Engineer, Systems Analyst, Programmer Analyst, Database Administrator, Front-end Developer, Mobile App Developer, Software Developer, Data Scientist, Cloud Engineer.

Overview\n \n \nAs Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legisla...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Overview\n \n \nAs Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Fleet Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation.\n \n \nYou will sh...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Master Technician / Diagnostic Technician Location: Coventry Salary: Up to £38,750 Basic Salary | OTE £45,500 Job Type: Full-Time, Permanent You're the technician everyone turns to... now it's time to join a dealership that values your expertise. If you're the person colleagues rely on to solve the faults no one else can, enjoy tackling complex diagnostics, and take pride in fixing vehicles right first time, this could be the opportunity you've been waiting for. We're looking for an experienced Master Technician / Diagnostic Technician to become the technical expert within a busy, modern dealership workshop. Working with the latest manufacturer diagnostic equipment, you'll diagnose complex faults, support the wider workshop team, and continue developing your skills through ongoing manufacturer training. What's in it for You? Up to £38,750 Basic Salary OTE of £45,500 Company Car Scheme 22 Days Holiday Plus Bank Holidays Toolbox Insurance Personal Accident Insurance Employee Discount Scheme Refer a Friend Bonus Ongoing Manufacturer Training Genuine Career Progression Opportunities Modern, Fully Equipped Workshop The Role As the workshop's technical specialist, you'll play a key role in maintaining high workshop standards while supporting colleagues with advanced diagnostics and repairs. Your responsibilities will include: Diagnosing complex electrical, mechanical, and electronic faults Carrying out advanced servicing, maintenance, and repairs Using the latest manufacturer diagnostic equipment and software Supporting and mentoring Vehicle Technicians within the workshop Completing repairs in line with manufacturer specifications and safety standards Carrying out vehicle inspections and quality checks Maintaining accurate workshop documentation and service records Working closely with the Service Department to maximise workshop efficiency and customer satisfaction About You To be considered for this role, you will ideally have: NVQ Level 3 in Light Vehicle Maintenance & Repair (or equivalent) Previous experience as a Master Technician, Diagnostic Technician, Senior Vehicle Technician, or Lead Technician Exceptional diagnostic and fault-finding skills Main Dealership or large independent workshop experience EV/Hybrid qualifications (desirable but not essential) Strong communication skills with the ability to support and mentor other technicians Full UK Driving Licence Apply Today This is more than just another Technician vacancy. It's an opportunity to become the workshop's technical leader, work with the latest manufacturer technology, and build a long-term career with a business that genuinely invests in its people. If you're ready to take the next step in your career as a Master Technician or Diagnostic Technician, we'd love to hear from you. Apply today or contact Kieran at Auto Skills UK, quoting Job Reference: 53707, for more information

Our OEM Client based on the Warwick University campus in Coventry is searching for an Emission & Chassis Dyno Engineer to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £28.43 per hour. The Opportunity: This role provides a hands‑on opportunity to support the operation of the Environmental Chassis Emissions Dynamometer at the APRL facility, based at Warwick University. Working as part of a small, collaborative team, you will engage directly with engineers, academic partners, and third‑party customers to deliver high‑quality test operations across a range of propulsion and emissions programmes. Reporting to the Test Preparation Engineer, you will be responsible for the end‑to‑end execution of chassis dyno testing activities. This includes vehicle check‑in, inspection, preparation, and installation on the dynamometer, ensuring correct positioning, strapping, wheel alignment, and roller engagement. You will ensure vehicle readiness by verifying fuel levels, tyres, pressures, fluids, and calibration status, as well as confirming correct instrumentation setup prior to testing. You will operate the dyno and drive tests in accordance with required standards, maintaining a strong focus on safety, quality, and repeatability. Post‑test, you will support safe de‑instrumentation, vehicle removal, and restoration of the dyno cell to a clean and ready state. This role requires a proactive, detail‑oriented individual with a strong practical understanding of vehicle testing and a commitment to maintaining high operational standards. Key Performance Indicators: Planning and execution of work to schedules related to 3rd party and JLR programmes Maximise internal facility operation under the guidance of your Lead Engineer and customer parties Maintain the facilities in good working order conducting user maintenance activities and working with equipment suppliers to assist in the full functional maintenance of the laboratory equipment Support your Lead Engineer in the liaison with customers to derive complete technical test requirements, help in consultations to understand and develop test methodology. Key Accountabilities and Responsibilities: Carry out the end‑to‑end operation of the chassis dynamometer, ensuring all activities are performed safely, efficiently, and in line with defined procedures. Perform vehicle check‑in, inspection, preparation, and check‑out, ensuring readiness for testing, including verification of fuel levels, tyres, pressures, fluids, and calibration status. Prepare and install vehicles on the dynamometer, ensuring correct positioning, strapping, wheel alignment, and roller engagement. Confirm correct instrumentation setup and connections, ensuring data quality and readiness prior to test execution. Execute test cycles on the dyno, driving to required standards and test profiles, while maintaining accuracy, repeatability, and compliance with test requirements. Monitor test conditions and ensure adherence to health, safety, and environmental standards, taking appropriate action in the event of any deviation or issue. Support post‑test activities, including safe de‑instrumentation, vehicle removal, and restoration of the dyno cell to a clean, safe, and operational state. Maintain the dyno facility in good working order, carrying out routine operational checks and supporting maintenance activities in collaboration with facility and service engineers. Key Interactions: Lead Engineer & Senior leadership of APRL, Warwick University and 3rd party customers. 3rd party customer test engineers. Comparable laboratory teams. Desirable Skills, Knowledge and Experience Requested: Experience in chassis dynamometer or engine test facility operation, including vehicle installation, test execution, and post‑test activities. Practical experience with vehicle preparation and instrumentation, including sensor setup, thermocouples, emissions measurement systems, and data acquisition. Familiarity with test control and data acquisition tools such as AVL (PUMA, CAMEO), ETAS INCA, or equivalent systems. Understanding of emissions testing procedures, including bag emissions systems (e.g. THC, CH₄ measurement), and initial data quality checks. Strong hands‑on capability with mechanical systems, including vehicle handling, strapping, and dyno setup. Knowledge of laboratory safety procedures and compliance with H&S, ISO, and audit requirements. Ability to operate within a structured test environment, following defined processes and standards. Capability to support troubleshooting of test setups, basic facility issues, and instrumentation faults. Good understanding of vehicle systems and powertrain operation in an ICE and/or electrified environment. Essential Personal Profile Required: Positive Attributes: An individual with a customer first mindset who is driven to deliver experiences that are personalised, transparent and dependable. An individual, who works independently, is results driven, demonstrating tenacity, drive and perseverance with the ability to deliver operational plans in a complex, highly demanding environment. A resilient and enthusiastic person who responds constructively to new ideas and inputs. A good communicator with the ability to communicate complex ideas. An effective team player, actively develops and supports team members. A process driven approach understanding the need for standardisation of base process and creative solutions where appropriate. An individual with the ability to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style

Job Title: HR Consultant – (phone number removed) Location: Coventry The Opportunity This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant, and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily tasks. Key Accountabilities and Responsibilities First point of contact for UK based employees, answering queries via outbound calling and email / portal / virtual chat on HR policy and procedures Understand the employees query, identify the correct policy to suit their circumstances, help them understand the policy and then enable them to apply the policy to their circumstances. Utilise knowledge of employment law and business policy to coach managers in applying policies in the correct way and minimise risk to the business Responsible for building rapport with employees to enable an accurate understanding of their query, Maintain effective relationships with the wider HR community and the business i.e. CoE, Shared Delivery HR, Business HR and employee base Support operational management to ensure all transactional and administrative processes are executed accurately as per the service level agreements Work effectively as part of the HR Direct operational team Assist in the development, maintenance and deployment of policies under the HR Direct area Undertake any other work as directed by their line manager in connection with their job as may be requested Knowledge, Skills and Experience Essential: Previous experience of working in an HR employee advisory role Degree qualified or equivalent experience preferred Excellent communication skills – both spoken and written Strong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance Good understanding of UK employment law IT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel Desirable: Ability to deliver results consistently in a fast paced HR Contact Centre Proven Project Management experience using Project Management techniques e.g. Project Planning, Risk Management etc. Experience of stakeholder management Experience of process development SAP proficient including use of PB, PA and PPOSE, and Success Factors proficient including use of Employee Central Working knowledge of ticketing systems – preferably CloudforService (C4S) Experience of managing a high volume of queries * Experience of managing chat escalations from a virtual agent / chat bot Personal Profile Essential: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable An individual who is results driven, demonstrates, tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment. An individual who is a problem solver An individual with the ability to combine a short term, pragmatic focus with longer term planning An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style A good communicator who can communicate complex ideas A effective team player, actively leads, develops and supports team members Resilient and enthusiastic, an individual able to deliver results under pressure Desirable: An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along

Our client Coventry city council is looking for a Children's Social Worker to join their Help and protection - families for all hub. Core Knowledge Work with adults, children and families in accordance with relevant legislation, local and national guidance and departmental policies and procedures. This is relevant to all aspects of the role; Adults, Children's, Youth Justice and Housing. Have a thorough working knowledge of relevant legislation, national standards, guidance, research, departmental policy and procedures, and institute legal processes where necessary. To keep up to date with relevant professional developments in relation to Childrens, Housing and Adults' social care. Attend and provide direct responses, support and guidance in a timely way with flexibility to ensure the safeguarding of service users with often complex and evolving needs. Carry out complex assessments and social work support to departmentally determined professional standards. In collaboration with children and families and other practitioners/agencies, coordinating a clear risk management to ensure the welfare of theperson and/or family until core working hours are resumed. Delivering direct support and interventions to children and families. Where necessary, providing instructions to legal services and providing representation within Court. Liaise, and to work jointly, with colleagues and staff from other agencies, as appropriate, and liaise with other agencies on behalf of existing service users. Have reached the level of ability where they can operate self-sufficiently (within normal arrangements for management accountability) in the application of relevant legislation, policy, procedures and social work theory. Accept full responsibility for managing incoming calls and requests for safeguarding advice which will include more vulnerable service users and those with particularly complex problems where liberty/safety are at stake. Maintain performance and develop practice and experience in line with personal targets as agreed with line manager through supervision.Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit

Our OEM Client based in Whitley, Coventry, is searching for a HR Consultant – Contact Centre to join their team, Inside IR35. This is a contract position with a proposed end date of 28th June 2027. Umbrella Pay Rate: £28.43 per hour. The Opportunity: This role is an HR Consultant role based at Whitley, Coventry - the team operates hybrid working therefore working remotely from home for some of the time and attending the office for 2-3 days a week. The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all colleagues and managers. This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily task, the latter being a repository for non-employee queries raised from non-email addresses. Key Performance Indicators: First Contact Resolution of Tickets received by Contact Centre – 85%. Considered responses given to Email, Virtual Assistant and Portal responses. Case Resolution to Tickets received in line with service SLA’s – 5 days resolution: 90%. Quality of responses to meet ticketing audit requirements- 80%. Employee Satisfaction – 85% in ticketing and 95% in Virtual Assistant. Key Accountabilities & Responsibilities: First point of contact for UK based employees, answering queries via outbound calling and email / portal / virtual chat on HR policy and procedures. Understand the employees query, identify the correct policy to suit their circumstances, help them understand the policy and then enable them to apply the policy to their circumstances. Utilise knowledge of employment law and JLR policy to coach managers in applying policies in the correct way and minimise risk to the business. Responsible for building rapport with employees to enable an accurate understanding of their query. Maintain effective relationships with the wider HR community and the business i.e. CoE, Shared Delivery HR, Business HR and employee base. Support operational management to ensure all transactional and administrative processes are executed accurately as per the service level agreements. Work effectively as part of the HR Direct operational team. Assist in the development, maintenance and deployment of policies under the HR Direct area. Undertake any other work as directed by their line manager in connection with their job as may be requested. Key Interactions: All company UK employees, including Trade Union. Internal HR Direct teams – Tier 1 Service Operations and Tier 2 . Contact Centre Consultants Team Lead. HR Manager – Contact Centre. International HR Managers. Other supporting functions i.e. Payroll, Business Protection, IT, Company Vehicles, Manpower. Other HR functions – HRBP, CoE. Essential Skills, Knowledge and Experience Required: Previous experience of working in an HR employee advisory role. Degree qualified or equivalent experience preferred. Excellent communication skills – both spoken and written. Strong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance. Good understanding of UK employment law. IT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel. Desirable Skills, Knowledge and Experience Requested: Ability to deliver results consistently in a fast-paced HR Contact Centre. Proven Project Management experience using Project Management techniques e.g. Project Planning, Risk Management etc… Experience of stakeholder management . Experience of process development. SAP proficient including use of PB, PA and PPOSE, and Success Factors proficient including use of Employee Central. Working knowledge of ticketing systems – preferably CloudforService (C4S). Experience of managing a high volume of queries. Experience of managing chat escalations from a virtual agent / chat bot. Essential Personal Profile Required: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable. An individual who is results driven, demonstrates, tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment. An individual who is a problem solver. An individual with the ability to combine a short term, pragmatic focus with longer term planning. An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs. An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style. A good communicator who can communicate complex ideas. An effective team player, actively leads, develops and supports team members. Resilient and enthusiastic, an individual able to deliver results under pressure. Desirable Personal Profile Requested: An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along

Fire And Security Engineer £35,000 - £42,000 OTE + Excellent Benefits If you're a skilled Fire And Security Engineer looking for a role where you're trusted, supported, and properly rewarded, this opportunity is well worth exploring. A well-established and forward-thinking business is looking to strengthen its engineering team with someone who takes ownership of their work, delivers consistently high standards, and values strong customer relationships. What You'll Get Basic salary up to £42,000 depending on experience Clearly defined local patch - no excessive travel 25 days holiday plus bank holidays Company vehicle Employee referral incentives Full kit provided - tools, uniform, PPE Ongoing training and development opportunities Employee recognition initiatives The Role Installation, servicing and maintenance of fire and electronic security systems (CCTV, intruder alarms, access control, Fire Alarms) Deliver a professional and customer-focused service at all times Diagnose faults and carry out effective repairs Plan and manage your workload to maximise efficiency Complete accurate service and maintenance reports Identify system improvements and compliance issues Ensure all work is carried out in line with health & safety standards Work collaboratively with wider teams and support functions Aim to resolve issues on first visit wherever possible What You'll Need Proven experience working with fire security systems (CCTV, intruder, access control, fire alarms) Strong fault-finding and problem-solving skills Familiarity with industry standards and regulations Comfortable using digital job management systems Good understanding of health & safety requirements Strong communication and customer service skills Self-driven with a positive, can-do attitude Full UK driving licenceThis is a role offering stability, structure, and the chance to be part of a business that genuinely values its engineers. If you're open to hearing more, apply today or reach out for a confidential conversation. INDAV

Role: CMM InspectorLocation: Ansty Park, CoventryRate: £21.72/hour PAYEDuration: 6 months rolling contractOut client is seeking a detail-oriented CMM Inspector to join our quality and inspection team. In this role, you will be responsible for Programming Coordinate Measuring Machines (CMM) to ensure that manufactured components meet strict engineering and quality standards for the aerospace and advanced engineering sectors.Key ResponsibilitiesProgram / operate CMM equipment and generate reports to ensure the conformance of product in line with drawing requirements.Operate specialist test and measuring equipment. Also, provide product assurance support services to achieve production requirements and to maintain calibration and quality standards.Ensure programs and procedures used are the current version/level.Undertake First Article Inspection in accordance with Quality Procedure (QP) requirements.Be accountable for the accuracy/quality and correctness of the task performed. Work to eliminate/minimize undetected errors, which could reduce customer confidence and/or the efficiency of the cell's operation.Develop and maintain good relationships with all contacts. The ability to work in a team environment and contribute to the team's objectives and performance is an important element of the role. Some interfacing with people external to the Company will occur.Carry out all other tasks necessary in support of the Product and Quality Assurance role that are required to support the business.Record and process non-conformances using the appropriate databases.Use of the business system to record entry into stock and able to make stock adjustments.Interrogate CMM reports and work with team embers to improve quality statusHave the ability to read and follow process layout instruction sheets set out to perform their duties accurately.Flexible in working practices at all times.Fill in route cards and any other paperwork clearly as and when required.Work at all times in an environment of continuous improvementWork as a team player at all timesInspect and verify their own and others work with an excellent eye for detail.To be able to work on own initiativeUse cleaning equipment when required.Perform basic TPM activities on equipment used.RequirementsPrevious experience operating CMM or using precision measurement tools (preferred)Ability to read technical drawings and interpret geometric tolerances (GD&T)Good attention to detail and accuracyBasic IT and data entry skillsStrong teamwork and communication skillsIf you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ

Senior Litigation Solicitor or CLE Coventry, with hybrid working up to c£65,000 per annum, commensurate with experience, plus bonus, plus excellent benefits We are seeking an experienced Claimant Civil and Commercial Litigation Solicitor or Chartered Legal Executive, with three to five years’ or more PQE, to join a well-established, Legal 500-recognised, well-established law firm, based on the outskirts of Coventry. Flexible/hybrid working patterns will be accommodated. Suitable candidates will have wide-ranging experience of handling a variety of litigation matters the ability to do their own advocacy work, attending and representing clients in court a full UK driving licence and access to own transportThe role will involve managing a wide-ranging caseload which will include boundary disputes civil procedures contentious probate matters contract claims professional negligence claims bankruptcy, insolvency, and debt recoveryThis is a full-time, permanent job, working Monday to Friday, 9am to 5.15pm Monday to Friday Benefits include: 25 days’ annual leave plus UK bank holidays Your birthday off from your second year of employment Free on-site parking Company pension scheme Company sick pay Death in service benefits 3 x annual salary Private health insurance Bonus (10% of revenue achieved over target) Discounted legal fees on conveyancing and wills Ongoing training and development Excellent career prospects Hybrid working opportunities Complimentary beverages are provided Social events – Christmas/Summer party, bowling evenings etcNote: Salary is given as a guideline, in line with market rate and will be wholly dependent on experience. The information given above is correct to the best of our knowledge For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service – the way she believes recruitment should be! Tracey’s passion for recruitment in the legal sector goes back over thirty years, and today it’s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey’s experience and expertise. Know anyone who might be interested? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details

Control Systems Engineer £40-60k + Overtime, Pension, Training & Development OTE £70k + Excellent Training & Development Opportunities Coventry – Flexible Working Available Ref: 25559 Do you want to develop innovative PLC software for bespoke automation systems used by leading manufacturers? An Automation and Control Systems specialist, are currently seeking a Control Systems Engineer to join their growing engineering team. This business deliver bespoke machinery and industrial control solutions across a wide range of sectors including Automotive, Aerospace, Food & Beverage, Pharmaceutical, Logistics and Advanced Manufacturing. Controls Engineer – The Role: Design and develop PLC software from first principles using Siemens TIA Portal/S7 and/or Rockwell Studio 5000 Support legacy Siemens S7 Classic, STL and IL software where required Develop HMI and machine safety software in line with project specifications and safety requirements Configure and commission VFDs, servo drives, motion control systems and remote I/O Work with industrial communication networks including ProfiNet, Profibus, EtherNet/IP and similar protocols Read and interpret electrical drawings, I/O schedules and Functional Design Specifications Produce project documentation including FDS, commissioning records, test documentation and O&M manuals Carry out software testing, fault-finding and system validation during factory acceptance and site commissioning Work closely with Project Managers, Electrical Design Engineers, Panel Builders and Commissioning Engineers throughout project delivery Commission bespoke automation systems on customer sites across the UK, including occasional overnight stays where required Controls Engineer – What We're Looking For: Strong experience with Siemens TIA Portal/S7 and/or Rockwell Studio 5000 c5+ years' writing PLC software from first principles for industrial automation or special purpose machinery Machine safety software and functional safety principles Experience configuring and commissioning VFDs, servo drives, motion control systems and industrial control hardware Electrical fault-finding and interpreting electrical schematics Experience producing clear technical documentation including FDS and O&M manuals Strong problem-solving, communication and customer-facing skills Full UK Driving Licence and willingness to travel to customer sites as projects require Desirable experience includes: Siemens S7 Classic, STL or IL KUKA, ABB or FANUC robotics Motion control platforms including Siemens, Rockwell or Bosch Rexroth CNC control systems HMI, SCADA or Vision Systems Machine safety training or Functional Safety experience EPLAN Electric P8 Why Join? Work on bespoke automation projects across a wide range of advanced manufacturing industries Flexible or hybrid working during suitable software design phases Exposure to the latest PLC, Motion Control and Industrial Automation Technologies Paid overtime or time off in lieu for approved additional hours Ongoing in-house and supplier-led technical training and professional development Collaborative and supportive work environment, with opportunities for long-term career progression 37.5-hour working week, workplace pension and 23 days holiday plus Bank Holidays Interested? This role is located in Coventry. For further information please call Sharon Hill

MEP Digital Engineer Permanent Location – REMOTE Salary – Per Annum Negotiable depending on experience A brilliant opportunity has arisen for one of our reputable clients, who is a leading digital construction consultancy, supporting clients across the AEC sector with BIM, information management, and digital delivery services. As project demand continues to grow, my client is looking to appoint an experienced MEP digital Engineer to strengthen delivery capability across live, coordinated BIM projects. This role is suited to a design-led Building Services / MEP Digital Engineer who is confident working in Revit MEP and comfortable operating within coordinated BIM environments, running clashes. The successful candidate will support project delivery alongside BIM teams, designers, and external stakeholders. This is a delivery-focused role, ideal for someone who can contribute quickly to live projects rather than a management or purely strategic position as the MEP Digital engineer. Responsibility & Duties Supporting MEP design and digital delivery across coordinated BIM projects Producing and developing Revit MEP models in line with client and project requirements Working within federated models alongside architectural and structural teams Supporting coordination activities, including clash resolution and model reviews Assisting with the implementation of BIM workflows and project standards Liaising with consultants, contractors, and internal delivery teams as the MEP Digital engineer Supporting design development from concept through to detailed stages Providing practical, delivery-first support across multiple live projects as the MEP Digital engineer Experience & Qualification Background in Building Services MEP MEP engineering (consultancy or BIM-led contractor environment) Strong hands-on experience using Revit MEP as the MEP Digital engineer Design-led experience across one or more MEP disciplines Experience working within coordinated BIM environments as the MEP Digital engineer Understanding of multidisciplinary coordination and model-based delivery Ability to work independently and manage technical outputs Experience with Navisworks or similar coordination tools is beneficial * Strong communication skills & personable Should this role be of interest, please send your most up-to-date CV to the details below and get in touch straight away. pritesh @ t-talent. co. uk (phone number removed) Linkedin- priteshtailorcad

Finance Administrator - Permanent \n Coventry – Tile Hill Area \n 37 hrs per week - 100% office-based \n 7.30am - 4.00pm Monday - Thursday \n 7.30am - 12.30pm Friday \n Our client is looking for an experienced Finance Administrator. The role will also incorporate weekly payroll - full training will be given. \n Responsibilities: \n\n • Match and process supplier purchase invoices\n, • Reviewing outstanding purchase orders and deal with issues accordingly\n, • Invoice query resolution\n, • Proposing payment runs via BACS in line with cash collections\n, • Setting up new supplier accounts and maintaining account details\n, • Reconciliation of supplier statements\n, • Scanning and filing Invoices\n, • First point of contact for all relevant queries\n, • Maintaining strong relationship with suppliers\n, • Reporting on creditors on periodic basis to Finance Manager and Finance Director\n, • Supplier payment allocations & bank reconciliations\n, • Review timesheets for working hours\n, • Processing of the weekly payroll\n, • Month-end reconciliations and reporting\n, • Send out invoices & statements to customers\n, • Chase debt where appropriate\n, • Provide administration support to Finance Manager\n, • Ad hoc financial analysis and reporting\n, • Any other duties as required\n\n

An excellent opportunity for an experienced Parts Administrator to join a well-established company Job Type: Full-Time, Permanent. Salary: £28,000.00 per annum, paid per calendar month. Location: Coventry. Start date: Asap. About The Company They are a leading supplier of crushing, screening and washing equipment to the quarrying, mining and recycling industries. As authorised dealers for Metso static crushers and screeners, Terex Washing Systems, Telestack and Keestrack mobile crushing and screening equipment, they provide industry-leading equipment, parts and aftermarket support to customers throughout the UK. Due to continued growth, we are looking to recruit a Parts Administrator to join our busy aftermarket team based at our Coventry office. The Role: This is a varied and fast-paced position that plays a key role in supporting our customers, internal departments and engineering teams. You will be responsible for handling parts enquiries, liaising with customers, manufacturers, suppliers and engineers to identify and source the correct components, and preparing quotations for parts requests. The role is based at their head office in Coventry. Key Duties: Answer incoming telephone calls and emails and respond to customer enquiries. Liaise with customers to gather machine and equipment information required to identify parts. Work closely with manufacturers, suppliers and field service engineers to obtain technical parts information. Prepare and issue accurate parts quotations in a timely manner. Process parts orders and maintain accurate records within company systems. Support the aftermarket team with administrative duties and customer communications. Coordinate with suppliers regarding availability, pricing and lead times. Liaise with suppliers and manufacturers to track order and delivery status and ensure appropriate contacts are updated in a timely manner. Welcome visitors to the office and provide a professional first point of contact. Assist with general office administration and day-to-day office operations. Support external contractors carrying out routine maintenance and servicing activities at the office. Process and administer customer invoices in a timely manner. Work with transport companies to coordinate collections and deliveries, ensuring consignments are tracked and managed effectively in line with customer and company requirements. Maintain a professional and efficient working environment while delivering excellent customer service. Assist the office, management and accounts teams with administrative duties as requested. Skills & Experience: Previous experience in an administrative parts or service support role in a similar industry. Excellent communication skills, both verbal and written with all levels of stakeholder. Strong organisational skills and a high attention to detail. Ability to prioritise workloads and manage multiple tasks simultaneously. Confident telephone manner and a friendly, professional approach to customer service. Good numeracy and IT skills, including competent use of Microsoft Office applications. Ability to work independently and as part of a team. Desirable Skills: Knowledge of crushing, screening, washing or material handling equipment. Experience working with parts identification systems, engineering drawings or technical documentation. Familiarity with Sales Force or equivalent quoting/ parts management software systems. What We Offer: Competitive salary based on experience. Opportunity to work with globally recognised equipment manufacturers. Supportive and friendly team environment. Ongoing training and development opportunities. A varied role with opportunities to develop within a growing business. £28,000.00 per annum, paid per calendar month. 25 days annual leave plus bank holidays. Access to Healthcare scheme following successful completion of probation period. Standard working hours will be 37.5hrs per week, Monday to Friday. Ability to work from home 1 day per week upon completion of training. If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need

Trainee Paralegal – Residential Conveyancing/Commercial Property Location: Coventry city centre Salary up to £27,000 per annum About the firm: The firm have been established for over 100 years. They are a well-known, reputable name throughout Coventry and Warwickshire, enjoying a wealth of repeat business and excellent reviews from satisfied clients. They are a highly respected firm with STEP, Lexcel and CQS accreditations and are recognised by the Legal 500. This is the perfect time to join this growing, ever-evolving law firm. They have recently opened another new office in Warwickshire and have made several key promotions, appointing some experienced, highly talented people within the firm into Directorship roles, and making some positive changes, with a huge investment in technology, and enhancements to their already generous benefits package. The firm are committed to their employees’ wellbeing and career development, and have a very friendly, collaborative, “open door” culture, rewarding individual efforts in an environment where you’re never just a number. What you’ll be doing: The role will involve: Providing administrative support to fee earners across both the Residential Conveyancing and Commercial Property teams Liaising with clients by phone, email and face to face Use of a legal case management system and the land registry portal File opening, copying and scanning of legal documentsWho we’re looking for: Suitable candidates will have: A minimum of 12 months’ experience supporting a conveyancing or commercial property team Experience of using a legal case management system Law degree (preferred) A desire to establish a long-term career within conveyancing Excellent communication skills and client care skillsWhat’s on offer: This is a full-time permanent job which is fully office-based, working 9am to 5:15pm Monday to Friday. This is a support role, offering progression after around 18 months. Benefits include: 23 days’ annual leave, rising to 28 days with length of service, plus UK bank holidays Your birthday off Additional paid leave over the Christmas shut down period Full induction training Regular in-house compliance training Opportunities to participate in charity fundraising activities and events Free or subsidised legal services Company sick pay Long service awards Eye care vouchers Free flu jabs Cycle to work scheme Holiday purchase scheme Discounts to Merlin Attractions including Alton Towers, Sea Life Centre, Warwick Castle, Cadbury World, Legoland and more.Note: Salary stated is given as a guideline in line with market rate and will be commensurate with experience and qualifications. The information given above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service – the way she believes recruitment should be! Tracey’s passion for recruitment in the legal sector goes back over thirty years, and today it’s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey’s experience and expertise. Know anyone who might be interested? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details

Coventry / Hybrid Salary up to £55,000 per annum + bonus Free Onsite Parking We are looking to recruit a fully qualified Clinical Negligence Lawyer, with previous Claimant Clinical Negligence case handling experience to work for a well-established, highly successful Legal 500-listed law firm, at their office on the outskirts of Coventry. The position will involve handling a wide-ranging clinical negligence caseload. The Clinical Negligence team deal with matters including birth injuries, gynaecological negligence, brain and spinal injuries, cancer claims, fatal cases/inquests, eye injury claims, vascular and cardiac claims. Suitable candidates will have Fully qualified status (Solicitor or Chartered Legal Executive) A minimum of 12 months' experience running their own claimant clinical negligence caseload . This is a permanent job, offered with a range of benefits including: Flexible/hybrid-working 25 days’ annual leave plus bank holidays Additional paid leave at Christmas Your birthday off from your second year of employment Company pension scheme Death in service benefits, 3x annual salary Private health insurance Free on-site parking Bonus scheme of 10% on revenue achieved over target Company sick pay Free beverages A calendar of social events throughout the year Staff discounts on conveyancing and wills Excellent prospects for long term career progressionThis is an amazing opportunity to join a very busy, well-regarded, highly experienced Clinical Negligence team and work alongside a Partner with a wealth of experience, who is listed in the Legal 500. Please note: Own transport is essential due to office location. Salary stated is given as a guideline in line with market rate and will be wholly commensurate with experience. The above information is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service – the way she believes recruitment should be! Tracey’s passion for recruitment in the legal sector goes back over thirty years, and today it’s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey’s experience and expertise. Know anyone who might be interested? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details

IT Support (EPOS Systems) Bolton £32,000 - £35,000 + Bonus + Training Are you an experienced IT Support professional? Are looking to join an iconic northwestern brand that supports multiple locations? Are you ready to join a company that will provide you the stability to grow in whichever direction you choose? On offer is an exciting opportunity to catapult yourself into a market leading company with great Infrastructure and support. In an engaging role responsible for supporting across the entire company. You will be managing, maintaining and training on the existing EPOS system, throughout the northwest, both in terms of hardware and software as well as managing system rollouts. In this role, the successful candidate will provide effective support by dealing with any issues that may arise in any of the stores across the northwest at a fast pace. As well as being a team player who conducts themselves in a professional manner, is ready to help, and enjoys having important responsibilities. The IT Support Professional will have a strong interest in IT maintenance as well as being a confident individual that will be ready to tackle new upgrade projects. The Role: • Resolve incoming problems efficiently and effectively, • Identify re-occurring problems and deliver a lasting solution, • Visit sites when necessary to ensure the best solutions and setups are delivered The Person: • Knowledge in SQL, EPOS and CCTV, • The ability to train people in multiple areas of IT, • Experience in the retail or consumer sector Keywords: IT Support, 1st Line, First Line, Service Desk Engineer, MSP, Bolton, Bury, Wigan, Manchester, SQL, EPOS, CCTV Reference Number: BBBH19416 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Onboarding Office Location: St James House, Hollinswood Road, Telford, TF2 9TZ Type: Permanent/Full-time, Office-based Salary: Discussed at interview Are you a top performing, experienced onboarding officer who thrives on delivering results and building relationships? At Komplex Group, we’re proud to have a 94% employee happiness score and we want YOU to help us keep it that way by attracting exceptional people who share our values and passion for care. Why You’ll Love Working Here • Life Insurance – peace of mind for you and your loved ones, • Your Birthday Off – because you deserve to celebrate YOU, • 24/7 GP Access – for you and your siblings (yes, really!), • Retail Discounts – save on your favourite brands, • Financial Advice – expert support when you need it, • Employee Assistance Programme (EAP) – because wellbeing matters, • Our Culture - where collaboration, respect, and positivity drive everything we do About Us Komplex Group: Individually brilliant. Collectively exceptional. We’re a leading provider delivering complex clinical care and high acuity mental health support to children and adults. Our mission? To make high-quality care accessible everywhere. And that starts with hiring the right people. Your Role As the face of Komplex Group for new talent, you’ll play a key role in shaping first impressions and building lasting connections. Communication is everything, you’ll engage candidates with clarity, confidence, and enthusiasm. Your responsibilities include: • Complete pre-employment checks to ensure compliance before start dates., • Coordinate inductions and PRICE training for new starters., • Carry out vetting checks (DBS, Right to Work, references, qualifications)., • Maintain secure and compliant personnel records in line with GDPR., • Monitor staff compliance (training, DBS renewals, Right to Work, licences, NMC pins)., • Liaise with candidates, managers and teams to support onboarding., • Prepare and issue contracts, onboarding packs and HR documentation., • Ensure personnel files are audit-ready and meet regulatory standards., • Chase outstanding documentation and escalate risks where needed., • Provide general HR and compliance administrative support. What We’re Looking For • An experienced recruiter who delivers results and thrives in a fast-paced environment, • A bubbly, approachable personality that makes candidates feel welcome and valued, • Strong communication skills, you’ll be the voice and face of Komplex Group for new hires, • Business Admin Level 2 (or working towards it), • Tech-savvy Ready to be the face of recruitment excellence? Send your CV to Connor.lane@komplexgroup.co.uk or call 01952 781111 for an initial informal conversation Komplex Group is an equal opportunity employer.

📍London, Cardiff or Remote | 💰 £86,000 - £100,000 + Incentive Awards tied to your performance + | ✨ ⭐Our Risk & Compliance team At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We’re looking for a Senior Compliance Advisory Manager to join our second line of defence (2LoD) Compliance Team as part of our Risk and Compliance Collective.We’re looking for a pragmatic, collaborative and experienced senior compliance manager with deep knowledge of FCA rules and associated regulations, who is passionate about Monzo's mission to make money work for everyone. This role will have day-to-day responsibility for advising on compliance matters associated with Monzo’s Borrowing Collective covering primarily Homeownership (mortgage credit broking) as well as supporting on our unsecured products (loans, overdrafts, Flex) reporting directly to Monzo’s Head of Compliance Advisory. This role will partner directly with our Product teams to ensure we fulfil our Consumer Duty requirements, launch products safely and meet our regulatory compliance obligations. This will require experience of advising on FCA requirements as well as a grounding in the wider retail banking and payments landscape and requirements. 🔑 You’ll play a key role by... • Working proactively and closely with the Product teams in Borrowing to provide clear and accurate technical compliance advice across a number of areas (FCA Handbook primarily, though not exclusively, MCOBS, CONC, PRIN)., • Providing compliance advice and guidance on financial promotions, supporting both the Marketing and Financial Promotion teams., • Building and maintaining proactive, effective and constructive relationships with fellow Compliance team members, supporting the Compliance Leadership and regularly liaising with first line Risk, Legal and Audit., • Supporting the vision, strategy and direction of Conduct and Compliance Advisory, consistent with the CRO’s broader strategy for the Risk, Compliance and Financial Crime Collective., • Promoting the culture and practice of compliance within Monzo through training, coaching and constructively challenging first line colleagues., • Challenging our policies and procedures to make sure that we’re providing great customer outcomes and meeting regulatory requirements., • Collaborate with the wider Compliance team in creating and updating compliance policies and procedures to reflect current regulatory requirements., • 2LoD support and oversight on Regulatory Breach and Incident Management., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance and conduct risk management., • Delivering continuous improvement to the function and helping to create a Compliance ‘centre of excellence’. This role requires strong communication & collaboration skills with a ‘ hands-on ’ approach, to ensure that regulations are fully understood, our products are ‘compliant by design’ and our customers' needs are being met. 🤩 We’d love to hear from you if… • You have in-depth knowledge of Mortgage Conduct of Business (MCOB) rules and solid experience advising on regulatory requirements for mortgages broking including mortgage and protection advice., • Have a strong understanding of Consumer Duty., • CeMAP qualification not essential but could be advantageous., • You have gained hands-on regulatory experience and practical understanding of relevant regulation having ideally spent time in house at a bank, and/or financial technology company advising on regulatory conduct compliance matters., • You like to be where the action is and thrive in fast paced environments where you can take the lead and shape new products and initiatives by building strong, mutually respectful relationships., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives., • You have working knowledge of the role of the Risk and Compliance function within the 3 lines of defence model., • You're self-motivated, highly organised and focused on executing well., • You're able to work independently and with changing priorities., • You’re able to build strong, mutually respectful relationships with diverse teams., • You have a genuine interest in the role of Compliance and recognise the value of compliance being a competitive advantage in a business like Monzo., • You have a passion for compliance and are excited about the future of banking and want to work with us to shape it. The Interview Process: Our interview process involves three main stages: • Recruiter Call (30mins), • Initial Call (30 mins), • Final stage (x3 interviews) consisting of a case study, role specific interview, and collaboration interview Our average process takes around 3-4 weeks but we will always work around your availability. 🙌What’s in it for you 💰£86,000 to £100,000 + Incentive Awards tied to your performance ➕ benefits 📍This role can be based in our London or Cardiff offices, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. #LI-TK1 #LI-Remote

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London, Cardiff or Remote | 💰 £60,000 - £75,000 (depending on experience) + | ✨ ⭐Our Compliance Assurance team We’re looking for a Compliance Assurance Manager to join our second line of defence (2LoD). You’ll help to provide oversight and check and challenge to the first line of defence (1LoD), providing assurance over how Monzo manages conduct risk. At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in the 2LoD as part of our Risk and Compliance Collective, in the Compliance Assurance Team. 🔑You’ll play a key role by... • Supporting teams at Monzo to understand the compliance and conduct risks in their area through timely delivery of the Compliance Assurance Plan., • Conducting end to end assurance reviews of key regulations, processes and controls with high attention to detail. You’ll provide stakeholders with clear feedback to further strengthen Monzo’s control environment. You take a pragmatic approach to really focus on the issues that matter., • Challenging policies and procedures to ensure that Monzo’s providing good customer outcomes and meeting regulatory requirements., • Providing subject matter expertise to strengthen the Risk and Compliance function and to support Monzo in growing safely., • Independently delivering clearly written, impactful reports and compliance assurance management information in a range of formats to audiences across the business. Both of these are delivered with high attention to detail., • Tracking and validating closures of actions stemming from compliance assurance reviews., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance assurance., • Providing oversight of/support to the work of other Compliance Assurance Managers/Analysts., • Delivering other Compliance team activities including the compliance risk assessment, maintenance of the Compliance Assurance methodology and annual planning., • Inspiring a proactive, positive culture towards regulation and legislation across the bank., • Delivering continuous improvement to the function and helping to create a ‘centre of excellence’. 🤩We’d love to hear from you if… • You have experience working in a compliance monitoring, compliance assurance or audit role within a regulated financial services environment. You have practical experience of delivering end to end assurance reviews on a variety of products and regulatory topics., • You're self-motivated, highly organised and focused on executing well. You’re able to work independently at pace and with changing priorities. You can balance timely delivery of an assurance review alongside other tasks., • You have a strong knowledge of Monzo’s conduct risks and the FCA Handbook (particularly BCOBS, CONC, SYSC, ICOB and DISP). You also have a great knowledge of other important rules and guidance such as the Consumer Duty and Vulnerable Customers guidance., • You have the ability to analyse large amounts of information to draw clear, conclusions., • Experience in a Fintech, data driven or highly automated environment would be a plus., • You have in depth knowledge of the role of the Risk and Compliance function., • You have great stakeholder management skills at various levels of seniority. You’re able to build strong, mutually respectful relationships with diverse teams and deliver findings and issues with kindness., • You are a compliance assurance SME and recognise the value of compliance being a competitive advantage in a business like Monzo., • You’re excited about the future of banking and want to work with us to shape it safely. 🙌What’s in it for you 💰£60,000 - £75,000 ➕ share options. 📍This role can be based in our London or Cardiff offices, or be distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps: • Recruiter call - 30 mins, • Initial video interview with hiring manager - 30 mins, • Technical video interview with hiring manager & stakeholder - 60 mins, • Behavioural video interview with two stakeholders - 60 mins Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

To apply, you MUST meet the below requirements 1. Have relevant door to door sales experience,, 2. Have the right to work in the UK (we are unable to offer sponsorship), 3. Willing to travel within the UK, 4. Hold a full UK driving licence, 5. Able to work within the North Yorks & Tyneside region What we offer in return: • Realistic earnings of £50-60k per annum (basic salary & uncapped commission) • Company vehicle, • 25 days annual leave, increases with length of service, plus bank holidays, • Health cash plan, • Life assurance, • Income protection scheme, • 8% matching on our pension scheme About the role: The role of the Field Sales Representative within the Customer & Commercial Team is to be the initial ‘face’ of Voneus, representing our brand in your area and introducing our products and services to potential customers located in rural communities, and helping build and support our customer base. Reporting to the Head of Field Sales, you will be responsible for coordinating sales activities in your specific area to convert prospects into successful customers through a variety of sales methods, focusing mainly on door to door sales. Role Responsibilities: • Build relationships with key personnel, residents, and businesses within the community., • Support the sales funnel by gathering quality prospect data to convert to customers., • Cultivate new leads within your territory, • Support the marketing team by obtaining information regarding local and county activities as well as monitoring any competitor activity., • Be the first point of contact with residents delivering excellent customer service and selling our products to bring new customers to Voneus., • Meet with prospective customers at their door to sell our product range., • Be able to speak with customer and quickly assimilate their requirements, needs, budget and decision making capability so that you can easily follow up with information or close a deal quickly., • Weekend and evening work is essential as part of this role to be able to gain traction with different demographics at different times of the day., • Monitor sales targets and work to meet them individually and as a team., • Be self-motivated to hit the agreed sales targets., • Understand the sales cycle and the pros and cons of different sales technique in line with Voneus company values., • Research and evaluate customer needs and desires., • Liaise with other departments including Sales, Marketing, People Team and Finance to deliver the best deals and service to the customer or prospective customer., • Be able to handle customer objections and negotiate whilst having the resilience to deal with rejections from customer without it impacting on your next door knock. Experience and Knowledge: • Previous experience of door-to-door sales is essential., • Proven track record in a field sales business to consumer environment., • Knowledge of sales techniques within the sales cycle and how to mitigate and overcome pushbacks., • Able to engage with customers from different areas, researching specific area knowledge and traits to communicate with them effectively and easily, both in verbal and written format., • Strong customer experience skills to build rapport and follow up with any queries in a confident customer focussed manner, • Knowledgeable in using a CRM, such as Salesforce or Zoho. Equal Opportunities Statement: We are committed to equality and diversity and encourage applications from all backgrounds and communities. To find out more about your next employer, visit _

Graylog: Empowering Threat Detection, Investigation, & Response Solutions with Cutting-Edge Technology Graylog specialises in delivering top-notch Threat Detection, Investigation, & Response (TDIR) solutions, backed by our latest addition, the Graylog API security platform. As a renowned centralised log management (CLM) and Security Information Event Management (SIEM) provider, we offer unparalleled fast and efficient log analysis capabilities in critical areas such as security, compliance, operations, and DevOps. Our enterprise solution enables organisations globally to capture, store, and analyse terabytes of machine data in near-real time while our open-source product has been deployed in more than 50,000 installations worldwide, empowering individuals and small teams to perform basic log consolidation, analysis, and search functions at no cost. We're a remote-friendly company with locations in Hamburg, Munich, London, Boulder, and headquarters in Houston, TX. If you live near an office and want to be part of said office great. Nearish to an office and want to have the ability to hot desk? No problem, and if you're not near an office and wish to work remotely, all good! Recent achievements for Graylog have been inclusion in the 2021 Deloitte Technology Fast 500™, we took home two of the most prestigious cybersecurity awards in SIEM and DevSecOps from Cyber Defence Magazine at RSA in 2023, and 2024 saw us take home gold and become the Globee Winner for Security Information & Event Management and the 2024 Globee Winner for Threat Hunting, Detection, Intelligence, and Response. Graylog was named a “Leader” and “Fast Mover” in GigaOM’s 2024 Radar Report for SIEM and 2025 has seen Graylog recognized in BuiltIn’s 2025 Best Places to Work list. Who we’re looking for; The Inside Sales Representative here at Graylog will be a critical member of our team focusing on the bridge between marketing-created leads, as well as actively engaging in outbound prospecting to identify and nurture new business opportunities. As an Inside Sales Representative, your primary responsibilities will be to engage, develop, qualify, and expand our customer base regarding their Centralized Log Management, Security Information and Event Management, or API Security projects to increase sales pipeline. By responding to inbound contact requests with urgency, care, and diligence and conducting targeted, personalised, and relevant outbound prospecting with thoughtful personalized communications will ensure we maintain our strong positive brand image while maximizing sales opportunities. The goal of your work is to build early-stage relationships with software evaluators that ultimately turns into new business. You will be the first point of contact with our customers in the sales process. This position requires the need to be proactive, a desire to learn how to become a great salesperson, excellent written and verbal communication skills, and the ability to get others excited about using our tools to improve their business results. You will learn the ins-and-outs of both enterprise software Marketing and Sales processes, with a chance to grow your career along either line. The Inside Sales Representative will report to our Vice President & Managing Director, EMEA. • Qualify and develop inbound leads that result in pipeline opportunities. (50% conversion rate)., • Build strategic business opportunities through outreach efforts (8-12 per month)., • Immerse yourself within the world of CLM (Centralised log management), SIEM (Security information event management), API Security (Application programming interface), and build your knowledge base to gain credibility and interest when positioning Graylog to our customers., • Build market intelligence and foster client relationships through personalised, timely, and relevant messaging., • Identify projects and strategic initiatives for assigned accounts, why the initiative/ project is a priority now, and share how Graylog can meet the business and technical needs., • Analyse assigned top 10 accounts to identify key contacts & coordinate with Account Executives & Sales Directors to foster a strategic action plan., • Partner with other sales teams, marketing, and enablement to coordinate campaigns and align on new objectives in a timely manner., • Combine and orchestrate data from HubSpot, TechTarget, 6sense, and other related sales enablement technologies to identify priorities and promote effective outreach., • Experience successfully selling ROI-driven, networking/security solutions or Enterprise Software Solutions to C-level decision makers., • Previous experience selling SaaS solutions to commercial customers across the UK & EMEA., • Understanding and appreciation for continuous improvement. You will have a mindset of looking for ways to make things more efficient, look for opportunities to improve, and implementing the changes and measure your results., • Desire to move the needle! You’ll be motivated by exceeding goals and earning commissions, setting stretch targets and delivering exceptional results., • Personal responsibility. You’ll understand the personal impact actions have on pipeline and others. You’ll seek out knowledge and opportunities for learning and improving sales effectiveness., • Ability to communicate the technical and business value of Graylog solutions effectively to all prospective stakeholders., • Excellent written and verbal communication skills, strategic selling skills, and skills in analysing and evaluating territory dynamics to develop and implement a sales plan., • High energy, positive attitude, and willingness to try new approaches., • A desire to be #1 on the team., • Happy, willing, and prepared to work from our EMEA HQ in London (across the road from Liverpool Street Station) at least three times per week., • Willingness to travel 25% or as business needs require., • Opportunity to work with a globally distributed and diverse team., • Grow and develop professionally and personally in a fast-growing environment., • Choice of the latest equipment to help you succeed., • Monthly allowance to support your commute costs and support outfitting your work-from-home environment. Here at Graylog, you'll find a diverse group of experienced professionals who love to have fun while meeting the needs of our customers with the best solution and customer service available. Our values Openness- As a global company, we encourage our people to bring their backgrounds, ideas, and perspectives to our collective work. We lead with integrity and are committed to doing what is best for the Graylog community. Collaboration- Through mutual respect, trust, and candid communication across all teams, we deliver the best ideas and results. Useful Innovation- We take calculated risks to find new ways to innovate. By continuously improving ourselves, processes, and technologies, we deliver the best solution for our customers. Ownership- As owners, we take the initiative to solve internal and external problems while supporting peer success and holding ourselves accountable for delivering the best work. We do this from a place of high trust. Do the Right Thing!- Comfort and safety come from knowing that everyone will do the right thing, even when nobody's looking. For further information please submit an application and a member of the Graylog People Team will be in touch.

To apply, you MUST meet the below requirements 1. Have relevant door to door sales experience,, 2. Have the right to work in the UK (we are unable to offer sponsorship), 3. Willing to travel within the UK, 4. Hold a full UK driving licence, 5. Able to work within the Milton Keynes region What we offer in return: • Realistic earnings of £50-60k per annum (basic salary & uncapped commission) • Company vehicle, • 25 days annual leave, increases with length of service, plus bank holidays, • Health cash plan, • Life assurance, • Income protection scheme, • 8% matching on our pension scheme About the role: The role of the Field Sales Representative within the Customer & Commercial Team is to be the initial ‘face’ of Voneus, representing our brand in your area and introducing our products and services to potential customers located in rural communities, and helping build and support our customer base. Reporting to the Head of Field Sales, you will be responsible for coordinating sales activities in your specific area to convert prospects into successful customers through a variety of sales methods, focusing mainly on door to door sales. Role Responsibilities: • Build relationships with key personnel, residents, and businesses within the community., • Support the sales funnel by gathering quality prospect data to convert to customers., • Cultivate new leads within your territory, • Support the marketing team by obtaining information regarding local and county activities as well as monitoring any competitor activity., • Be the first point of contact with residents delivering excellent customer service and selling our products to bring new customers to Voneus., • Meet with prospective customers at their door to sell our product range., • Be able to speak with customer and quickly assimilate their requirements, needs, budget and decision making capability so that you can easily follow up with information or close a deal quickly., • Weekend and evening work is essential as part of this role to be able to gain traction with different demographics at different times of the day., • Monitor sales targets and work to meet them individually and as a team., • Be self-motivated to hit the agreed sales targets., • Understand the sales cycle and the pros and cons of different sales technique in line with Voneus company values., • Research and evaluate customer needs and desires., • Liaise with other departments including Sales, Marketing, People Team and Finance to deliver the best deals and service to the customer or prospective customer., • Be able to handle customer objections and negotiate whilst having the resilience to deal with rejections from customer without it impacting on your next door knock. Experience and Knowledge: • Previous experience of door-to-door sales is essential., • Proven track record in a field sales business to consumer environment., • Knowledge of sales techniques within the sales cycle and how to mitigate and overcome pushbacks., • Able to engage with customers from different areas, researching specific area knowledge and traits to communicate with them effectively and easily, both in verbal and written format., • Strong customer experience skills to build rapport and follow up with any queries in a confident customer focussed manner, • Knowledgeable in using a CRM, such as Salesforce or Zoho. Equal Opportunities Statement: We are committed to equality and diversity and encourage applications from all backgrounds and communities. To find out more about your next employer, visit _

Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for a company that genuinely makes you feel part of the team? If this rings true and you're perhaps stifled in an office and your current employer only wants you on the phone and doesn't gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and providing expert-level guidance to junior support staff, assisting them with troubleshooting and problem-solving. But wil also have a can do attitude, helping out with 1st and 2nd tickets where needed to support the needs of the business. You will want to get out more, and the great thing with this role is that you will also travel to client sites to resolve technical issues that cannot be resolved remotely. This can include installing, configuring, and troubleshooting hardware, software, and network components, conducting system audits and providing comprehensive reports on IT environments. In addition you will assist clients with IT infrastructure upgrades, migrations and new system deployments, whilst also providing on-site training to clients as needed. If this is beyond your capability don't worry, you will get to learn on the job from their senior field support technician who will nurture this part of your role. In order to succeed in this role, you must be able to drive, be Microsoft Certified, have a friendly, outgoing nature and be competent at problem solving. This is a Monday to Friday position, normal office working hours with regular social meet ups, the company has a welcoming and relaxed working environment, and is made up of experienced IT professionals with a good sense of humour who you can learn from in order to build your career. Future progression opportunities will be available for candidates with the right attitude and work ethic. If this sounds good please send us your CV today. Zero Surplus is East Anglia's premier recruitment agency, based just outside Cambridge our recruiters source staff for small and international businesses across Northants, Milton Keynes, Cambridgeshire and the East of England. For registration purposes please could you let us know where you are currently based or which locations you are considering as well as your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy.

We are Future, a global multi-platform media company with big goals and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. Future's Technology department has been instrumental in the company's success over recent years and is vital to Future's continued growth and disruption of the digital publishing industry. As part of the strategy around GoCompare's acquisition by Future, we're putting in a technology roadmap for re-platforming our domain around an API-first, cloud-based serverless architecture to become the leading PCW service. As part of this, we are looking to Re-engineer our Salesforce Marketing Cloud Technical approach to drive optimization and reuse. The Senior Salesforce Marketing Cloud Engineer will play a critical role in developing marketing solutions that enhance our customer interactions and drive business growth. This senior position requires a combination of strategic planning and technical expertise to ensure the effective deployment and optimization of our Salesforce Marketing Cloud environment. Reporting to the Salesforce Automation Manager, you will define the technical specification of new features and services, and ensure that the team maintains and improves the existing codebase. You will ensure changes are scalable, tested, and developed following best practices. Working closely with Engineering, Product and CRM teams you will ensure that all campaigns, channels and products integrate reliably. You will also expect to mentor engineers, junior/graduate engineers & trainee engineers, contributing to their growth and knowledge, and review their code. Your opinion matters within your role - your peers will look to you as a key player within the team. You will be expected to make key decisions that are in line with the technical roadmap & replatform, and be able to explain to other members of the wider team (both technical and non-technical) to support your decisions. • Possess a deep understanding of SFMC's data architecture and contact mappings, • Advanced SQL and Data Modeling: Beyond basic SQL, ability to perform complex queries and create sophisticated data models and audiences ., • 5+ years of hands on experience working in an implementation facing environment delivering enterprise level solutions, • Proficiency in AMPscript and SSJS: Skills in Salesforce Marketing Cloud's scripting languages to customise data handling and user experiences dynamically., • Integration Expertise: Experience with integrating SFMC (Marketing cloud connect) with other Salesforce clouds (like Sales Cloud and Service Cloud) and external systems via API and SFTP protocols., • Experience of HTML/CSS and JavaScript: For creating personalised and responsive email templates and cloud pages., • A solid understanding of customer relationship management (CRM) and web based channels., • Some knowledge of GDPR data governance policies and handling of PII data, • Experience working with data views The expected range for this role is £60,000- £65,000 This is a UK, Remote-based role … Plus more great perks, which include; • Uncapped leave, because we trust you to manage your workload and time, • When we hit our targets, enjoy a share of our profits with a bonus, • Refer a friend and get rewarded when they join Future, • Well-being support with access to our Colleague Assistant Programmes, • Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level Technology 5 We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it! We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience! #LI-Remote #LI-HL1

Course Developer & Skills Coach – Corporate Responsibility & Sustainability Practitioner (Level 4 Apprenticeship) Full Time | Remote (UK – must live within a reasonable commute of London for occasional in-person days) Salary: £33,000–£37,500 per annum (depending on experience and qualifications) Start Date: April 2026 Closing Date: Sunday 8th March 2026 Are you passionate about sustainability, ethical practice, and responsible business? Do you thrive when designing meaningful learning experiences and supporting professionals to create positive environmental and social impact? At KnowledgeBrief, we’ve been a leading force in management training and professional development for over 20 years. As we expand our apprenticeship provision, we’re recruiting a Course Developer & Skills Coach to shape and deliver our Corporate Responsibility & Sustainability Practitioner (ST0749) programme. This is a unique opportunity to combine curriculum design, digital learning innovation, and one‑to‑one coaching to help learners become confident, capable CR&S practitioners. Learn more at _ Why Work With Us? Our learner‑first approach is supported by our innovative KBPro platform and a culture that values authenticity, growth, and collaboration. You’ll also benefit from: • Dedicated monthly CPD time for your own development, • 5.6 weeks’ annual leave, plus bank holidays and two paid weeks off over Christmas/New Year, • Two weeks’ paid short‑term sick leave, • Access to Health Assured employee wellbeing support and rewards, • Opportunities to contribute to exciting cross‑team growth initiatives Remote working is standard, with occasional in‑person meetings in London. Course Developer & Skills Coach - Key Responsibilities Design an engaging, future‑focused sustainability curriculum • Lead the creation of the Corporate Responsibility & Sustainability Practitioner (ST0749) apprenticeship curriculum, • Develop clear, accessible learning content that brings ESG, ethical governance, sustainability strategy, and stakeholder engagement to life, • Work with our Curriculum Innovation Manager and Digital Team to build high‑quality digital learning assets, case studies, and scenario‑based activities, • Ensure all materials reflect current legislation, industry standards, and emerging sustainability trends Deliver high‑quality teaching and group learning • Facilitate online workshops and webinars that help learners apply sustainability concepts to real organisational challenges, • Create inclusive, psychologically safe learning environments that encourage reflection, systems thinking, and critical analysis, • Adapt delivery to suit learners from a wide range of industries and levels of experience Coach and support learners throughout their apprenticeship • Provide personalised one‑to‑one coaching that builds confidence, motivation, and professional identity as CR&S practitioners, • Develop individual learning plans that integrate on‑the‑job and off‑the‑job learning, • Conduct monthly coaching sessions and regular tripartite reviews with learners and line managers, • Support learners to prepare for end‑point assessment through structured practice and targeted feedback Monitor progress and ensure a high‑quality learner experience • Track learner progress using internal systems, taking timely action to keep learners on track, • Maintain accurate, same‑day records and ensure learners meet off‑the‑job requirements, • Identify learners at risk of falling behind and implement tailored re‑engagement strategies Collaborate and contribute to continuous improvement • Work closely with Curriculum, Digital, and Operations colleagues to deliver a seamless learner journey, • Participate in standardisation meetings and share insights to strengthen curriculum and coaching practice, • Engage in ongoing professional development across sustainability, ESG, coaching, and digital learning Course Developer & Skills Coach - Experience & Qualifications Essential • Occupational competence in Corporate Responsibility, Sustainability, ESG, or Responsible Business practice, • Qualified to the level of delivery (or able to demonstrate equivalent professional expertise), • Experience designing curriculum, training materials, or learning content, • Experience coaching or mentoring professionals, ideally including senior stakeholders, • Strong theoretical and practical understanding of:, • ESG frameworks, • Sustainability strategy, • Ethical governance, • Stakeholder engagement, • Behaviour change, • Environmental and social impact, • Excellent communication, facilitation, and relationship‑building skills, • Minimum GCSE A*–C (or equivalent) in English and Mathematics Desirable, but not essential • Teaching qualification (AET, DET, PGCE) or professional body membership, • Experience delivering apprenticeship standards or professional development programmes, • Qualifications in teaching, learning, assessment, or internal verification, • Experience working with digital learning tools or virtual learning environments If this role excites you and aligns with your professional goals, we’d love to hear from you. Please apply with your CV and we will be in touch. I look forward to hearing from you. Nathan People Partner KnowledgeBrief KnowledgeBrief is an Equal Opportunities employer. All qualified applicants will be considered.

Hi, we’re PEXA!We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week. We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community. We’re growing fast, that is where you come in. We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes. Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. Why become a PEXArian?Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience. Here’s a snapshot of what your life at PEXA could look like: Your growth:We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness:We care about your holistic wellbeing Your work/life blend:We know that work is just one aspect of your life – we want to help you create your ideal work/life blend, rather than squeezing in life around work. As a Senior Business Consultant you will leverage deep industry expertise in financial services - particularly mortgage lending or conveyancing; and digital transformation - to lead complex customer engagements from pre‑sales discovery through to go‑live and ongoing optimisation. You will play a pivotal role in shaping how our customers (inc. partners) adopt the PEXA platform and broader group services, ensuring alignment to both their transformation agendas and PEXA’s strategic direction. Operating as a trusted advisor, you will frequently represent PEXA to senior customer stakeholders, industry partners and at external events. You will also act as an internal leader, continuously driving excellence in our frameworks, methodologies and collateral, ensuring they remain fit for scale. Your responsibilities begin well before a project formally commences during pre‑sales where you will:· Lead discovery and scoping engagements with C‑suite and senior business and operational stakeholders.· Deliver compelling, insight‑driven product demonstrations.· Work with the PEXA Customer and Product teams to create business cases and value propositions that align with customer needs. As customer programmes progress, you will:· Define and lead detailed solution design activities.· Help customers to create seamless and robust solutions, shaping customer operating models as needed, to maximise value realisation from PEXA adoption.· Provide delivery assurance by acting as the senior liaison between customer stakeholders and internal teams to navigate complex transformation journeys. Post go‑live, you will:· Drive continuous improvement and benefits realisation by working with customers to align their roadmap with that of the PEXA platform.· Influence PEXA’s product direction through insight‑driven feedback, ensuring that we continue to meet the needs of the market, delighting our users and the end consumer. • Own end-to-end consulting engagements with customers, ensuring exceptional quality and strategic alignment of PEXA services throughout., • Drive pre-sales engagements with customers, including leading senior-level product demonstrations, leading customer scoping and discovery workshops, and supporting value modelling and business case creation., • Lead detailed design workshops to understand customer processes and operating models, ensuring PEXA-enabled solutions are robust, scalable and aligned to a customer’s strategic goals., • Champion the definition, continuous improvement and governance of scalable implementation frameworks across scope, design, test and readiness phases activities., • Provide delivery assurance throughout customer engagements by working with the Client Delivery Management function to identify and effectively manage risks and dependencies., • Work closely with our Product team to highlight the current and future needs of our customers and to help shape ongoing product roadmap accordingly., • Ensure consistent, high-quality scope and design output from customer engagements to support development of customer roadmap plans as well as internal knowledge sharing activities across the wider PEXA teams (inc. Customer Success, Operations and RUN)., • Create strong, trust-based relationships with customers who rely on us as a ‘partner’ rather than a vendor., • Mentor and support more junior team members, as well as potentially leading cross-disciplinary teams as PEXA scales its UK operation., • 10+ years in the UK property industry, preferably within mortgage lending or conveyancing, • 10+ years in consultancy or advisory roles within complex transformation programmes, • Proven record in designing and delivering large-scale digital and operational transformation initiatives, • Strong background working across Agile and Waterfall delivery methodologies, • Demonstrable experience leading cross-functional teams (even without formal line management responsibility), • Significant pre-sales experience in shaping solutions, creating business cases and influencing senior stakeholders, • Very strong experience across full lifecycle of a product, including product delivery, customer implementation and product support, • Experience collaborating with international teams across multiple time zones preferable, • Exceptional communication skills (written, verbal and visual) with an exceptional attention to detail., • Very strong interpersonal skills with the ability to develop effective relationships and influence decisions at all levels both within PEXA and with our customers., • Able to navigate ambiguity and drive clarity in a complex and fast-paced environment., • Strategic thinker with strong analytical and problem-solving abilities., • Excellent organisational and time management skills, with the ability to effectively manage multiple competing priorities to meet strict deadlines., • Demonstrable ability to take a ‘customer first’ approach and deliver measurable value., • Highly self-motivated with a high level of personal integrity, resilience and professional maturity., • Comfortable representing PEXA publicly and engaging confidently with industry bodies.£80,000 - £95,000 a yearSounds like you?We at PEXA are ready so if this role sounds like you apply today. To be conducted as part of post offer employment checks:The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at [_]. GDPR ComplianceDigital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice _. #PEXAUK

Executive Assistant to the Founder & CEO Location: UK – Hybrid / Flexible Working Contract: Permanent | Full-time Thomas & Co International is a growing, multi-award-winning tax and advisory firm supporting entrepreneurs, privately owned businesses, high-net-worth individuals and internationally mobile clients across the UK and overseas. The firm has doubled revenue for four consecutive years and now operates with a team of 35+ high performers. As the firm continues to scale, we are looking for an exceptional Executive Assistant to provide direct, high-trust support to our Founder & CEO. This is a senior support role for someone exceptional at managing complexity, anticipating needs and operating with absolute discretion. The successful candidate will work as the Founder’s right hand across the full spread of his commercial, content and personal commitments. Our Founder & CEO Josh Thomas was recently named in the Forbes 30 Under 30 Europe list in the Finance category. He has built one of the largest personal brands in the tax advisory space, reaching millions of views each month and landing him in entrepreneurial circles out of reach to most. You can explore his thought leadership and insights via his _. The Role This role provides direct, comprehensive support to the Founder across the full spread of his commercial and personal commitments. You will own his diary, travel and communications, coordinate across the firm’s commercial workstreams and content production, and act as a trusted gatekeeper for his time and standards. On any given week, you may be coordinating complex international travel, preparing briefing notes for a high-net-worth client meeting, supporting a podcast or speaking engagement, liaising with editors on content campaigns, and managing inbound requests from media, partners and prospective clients. The work spans operational, strategic and personal, and requires someone who can hold all of it with discretion, polish and pace. Key Responsibilities: • Own and manage the Founder’s diary, ensuring time is allocated effectively across commercial, content, partnership and personal commitments., • Coordinate complex domestic and international travel, including flights, accommodation, ground transport and full itineraries., • Manage inbound communications, prioritising correspondence and acting as a first-line filter for the Founder’s time., • Prepare for meetings, including agendas, briefing notes and supporting documents, and ensure agreed actions are tracked through to completion., • Coordinate across internal team members and external partners to keep commercial workstreams progressing on the Founder’s behalf., • Act as a key point of contact for high-profile clients, partners and brand collaborators, representing the Founder’s standards in every interaction., • Support the Founder’s content and personal brand operation, coordinating with editors, podcast hosts, event organisers and partnership brands., • Manage personal commitments, lifestyle administration, restaurant and event bookings, and ad-hoc personal tasks., • Maintain absolute discretion across all confidential business and personal information at all times. Experience and Qualifications: • Significant experience as an Executive Assistant or Chief of Staff to a Founder, CEO or senior public-facing executive., • Track record supporting a Founder or principal who attracts inbound media, podcast, public speaking and investment opportunities is highly advantageous., • Highly commercially aware, with the capability to act and operate on the Founder’s behalf in commercial conversations and inbound opportunity discussions., • Demonstrated ability to manage complex domestic and international diary and travel logistics with precision., • Experience operating within high-net-worth, professional services or comparable environments such as luxury, finance or talent management is highly advantageous., • Confident handling sensitive and confidential information with absolute discretion., • Excellent written communication, with strong drafting and proofreading skills., • Highly proficient with diary, productivity and project management tools (Google Workspace, Slack, Asana or equivalent)., • Comfortable coordinating with content production teams (editors, videographers, podcast hosts) is advantageous., • Willingness to travel domestically and internationally as required, including to the Founder’s overseas base., • Willingness to flex working hours where required to support the Founder’s schedule, with appropriate boundaries respected. Personal Qualities: • Highly polished, professional and well-presented, with the ability to represent the Founder and the firm to an exceptional standard., • Anticipatory by nature, with a strong instinct for what the Founder needs before being asked., • Calm and composed under pressure, with the resilience to manage competing priorities and last-minute changes., • Discreet, trustworthy and committed to absolute confidentiality., • Strong judgement, comfortable making decisions on the Founder’s behalf where appropriate., • Excellent communicator, both written and verbal., • Genuinely committed to enabling the Founder to operate at his highest level. What We Offer A highly competitive remuneration package designed to recognise both individual contribution and collective team success. Our approach combines financial reward, career progression and personal wellbeing to support our people in continued growth and development. Joining us means working directly alongside one of the most recognisable founders in UK tax advisory, with full visibility of the commercial, content and brand operation that has built Thomas & Co International into the firm it is today. We measure contribution, not just length of service. If you are looking for a role with genuine pace, real proximity to decision-making and the chance to enable a high-profile founder to operate at his absolute peak, then Thomas & Co International is your calling. Benefits Package: • Highly competitive base salary., • Wellness subscription., • Life assurance cover., • An additional day’s leave for your birthday, plus a holiday buy-back scheme., • Hybrid and flexible working arrangements., • Direct daily proximity to senior leadership and decision-making., • Clear opportunity for career progression in a fast-growing firm. We are an equal opportunities employer and welcome applications from all backgrounds. Applicants must have the right to work in the UK, as visa sponsorship is not available for this role.

Senior Account Manager (E-commerce) Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. About the role: We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” - you know how to run accounts, lead people, and raise standards. What you'll be responsible for: Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

ISV and Partnerships Sales Manager Do you have a background with innovative payments solutions partnerships sales or POS / EPOS solutions sales and ready to take your sales career to the next level? viva.com, a trailblazer in innovative payment services across Europe, is searching for talented and motivated sales professionals like you to step into the role of ISV Partnerships Sales Manager. This is your chance to not only drive your own growth and play a pivotal role in shaping the future of payment solutions in the UK. Why viva.com? Viva.com is Europe’s first acquirer powering merchant payments acceptance across 24 countries and over 1,215 devices. In the UK, Viva.com operates as an E-Money Institution authorised by the Financial Conduct Authority (FCA), offering an omnichannel payments platform that empowers businesses of all sizes to accept and manage payments — in-store, online, or on the go. Viva.com leads in Tap on Any Device technology, offers a high-conversion Smart Checkout for online payments, and provides a robust marketplace solution, enabling flexible, scalable, and future-proof payment journeys tailored to every business model. All technology is built in-house on Microsoft Azure, ensuring speed, security, and innovation at scale. Through its direct connections to local payment schemes and alternative payment methods, Viva.com supports 40+ payment options. Key features include Real-Time Settlement, Offline Payments, acceptance fees as low as 0% with the use of Viva.com’s business debit card, and Merchant Advance. With a growing ecosystem of 450+ tech partner-innovators, Viva.com is leading the shift to All-in-One business solutions, empowering merchants to adopt cutting-edge technology seamlessly and scale their business with ease. Learn more at _ About the role: The ISV Partnerships Manager is responsible for driving new business growth through partnerships with Independent Software Vendors (ISVs) and technology providers. The role focuses on sourcing, developing, and managing strategic partnerships that drive sales of Viva.com’s payment solutions within integrated technology ecosystems. Key Responsibilities: • Identify, develop, and close new ISV and partner opportunities to drive revenue growth, • Identify and pursue strategic partnership opportunities that expand Viva.com’s presence within key vertical markets, • Manage the full sales cycle from prospecting through negotiation and deal closure, • Build and maintain strong long-term relationships with ISV partners and stakeholders, • Support ISV integration and onboarding processes in collaboration with technical teams, • Monitor partner performance, pipelines, and revenue generation metrics, • Provide feedback to leadership on market trends, competitor activity, and new opportunities, • Collaborate with Marketing and Product teams to develop joint propositions and go-to-market initiatives, • Represent Viva.com at industry events and partner meetings to promote brand visibility, • Deliver accurate sales forecasting and pipeline reporting, • Actively identify, explore, and adopt opportunities to use AI tools and automation within the role, ensuring they are applied responsibly, ethically, and in line with company policy and local employment regulations, • Any other reasonable duties in line with the overall purpose of the role, • Proven experience in partnership, channel, or ISV sales within payments, SaaS, or fintech, • Strong understanding of technology-led sales and partnership ecosystems, • Demonstrable track record of achieving and exceeding sales targets, • Excellent negotiation and commercial acumen, • Strong presentation and communication skills with executive-level stakeholders, • Proficiency in CRM systems and sales analytics tools, • UK driving licence and flexibility for travel Personal Attributes: • Entrepreneurial, proactive, and relationship-driven, • Strategic thinker with a hands-on approach, • Adaptable and able to operate in a dynamic environment, • Strong communicator and influencer, • Accountable and results-oriented, • Competitive salary;, • Sales bonus;, • Group medical plan;, • Pension;, • 25 days holiday;, • Office gym (Milton Keynes office only);, • We work in an open, transparent working environment that actively promotes ingenuity and team work;, • You will be fully trained and continuously supported;, • Working in an international fin-tech company with a large cultural diversity;, • A fast paced and high energy environment;, • Work with the latest in payments acquiring technology;, • Opportunity to grow progressively in your domain;

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3200+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle ERP Cloud Project Manager YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE YOU REQUIRE 2 YEARS RESIDENCY. Ready to Lead Oracle ERP Cloud Projects at the Top Level? If you're an experienced Oracle ERP Cloud Project Manager whose SC cleared or eligible, this is your chance to step into a role that’s not just about delivery — it’s about leadership, growth, and impact. At Version 1, we’re not just another consultancy. We’re a multi-award-winning Oracle Partner with over 700 Oracle experts globally, delivering cutting-edge ERP, HCM, and EPM solutions to some of the most respected organisations in the UK and beyond. Why This Role? • You’ll lead the delivery of complex Oracle Cloud ERP projects across multiple industries., • You’ll grow — with a clear path to Programme Manager, Delivery Director, and even Practice Head., • You’ll innovate — working with the latest Oracle Cloud tech in a digital-first, agile environment., • You’ll be trusted — this is a high-visibility role with real ownership and autonomy. Security Clearance Advantage Already SC cleared or eligible? That’s a huge plus. You’ll be working on projects where trust, integrity, and security are paramount — and your clearance opens doors to some of the most exciting and strategic work in the public and private sectors. Why Version 1? • Award-winning: Oracle EMEA Innovation Partner of the Year 2023, • Certified Great Place to Work – 10 years running, • Global reach: 3,200+ employees, €347m/£302m revenue, • Supportive culture: Career coaching, training budgets, and recognition programmes, • Hybrid flexibility: Work remotely with occasional travel to your nearest base office This is more than a project management role. It’s your opportunity to lead transformation, shape your future, and be part of something bigger. If you’re ready to take the next step in your Oracle career, and you meet the SC eligibility criteria, let’s talk. Senior Oracle ERP Cloud Project Manager Job Description You will be: • Successfully managing the delivery of Version 1’s Oracle Cloud ERP/HCM/EPM projects., • Working with the customer to confirm scope and goals, objectives and business justification and secure resources (people and budget), • Leading, overseeing the progress of project plans, in-line with time, cost and quality., • Managing customer expectations, to closely monitor and manage scope creep., • Managing the agreed scope of the project, ensuring Change Requests are clearly identified, agreed with the customer for sign off prior to work commencing., • Assisting the customer project manager with monitoring tasks and progress of customer specific activities., • Controlling and reporting progress to the Steering Group/Sponsor, and internally within Version 1 senior stakeholders and escalating any issues., • Continually assessing potential risks and issues., • Monitoring and communication of decisions made by the customer., • Closely monitoring and reporting on project budget and ownership for P&L targets against your projects., • Leading an effective communication strategy for the project, • Identifying inter-dependencies between the various stakeholder groups to ensure all are aligned and risks are identified, mitigated and communicated., • Ensuring appropriately skilled resources are delivering the project and managing the availability and performance of those consultants., • Travelling to customer sites as required and permitted., • Assisting in pre-sales and business development opportunities You will have experience of: • Implementing Oracle ERP Cloud projects end to end, • Delivery and implementation working for a consultancy / systems integrator., • Leading and delivering multiple projects concurrently., • Project Management experience in delivering complex Oracle Applications projects using Oracle AIM and OUM methods, • Prince 2 or similar, • Microsoft Project, • Fixed price/budget, commercial and customer experience, • Governance (Gate Control, Status Reporting), • Scope management expertise, • Stakeholder management, negotiation and communication skills (written/verbal) across all levels Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. Please note that you must have the legal right to live and work in the United Kingdom and you must be eligible for Security clearance. To be eligible you need to have lived in the UK for the last 2 years. This is hybrid based with occasional travel to your nearest base office. Ashley Billington, Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM) +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

We are a first-mile intelligence platform, delivering granular visibility into the point of origin in global ag & soft commodity supply chains - where risk, cost, performance and exposure are set. You’ll join a global, cross-functional team that values rigour, curiosity and working close to real-world challenges. Whether your focus is AI, climate, product or operations, you’ll have space to contribute meaningfully and make an impact from day one. If you’re excited by complex problems and want to help reshape how nature is valued in real-world decision-making, we’d love to hear from you. We are hiring a Machine Learning Scientist into the Science Team to contribute to the development of models — from classical statistics and gradient-boosted methods through to deep learning when warranted — that turn satellite, radar, and LiDAR observations into defensible, plot-level intelligence on the world's commodity supply chains. You will work across the full lifecycle — from research and prototyping through to validated, productionised models. A meaningful fraction of the team's work centres on building lightweight downstream models — classifiers, regressors, similarity-search workflows. Likely focus areas for this role include: Commodity and plantation mapping by region - palm oil, cocoa, coffee, rubber, soy, timber and similar - in support of EUDR compliance and supply-chain due diligence. Forest degradation and biomass / canopy-height estimation from multi-sensor fusion. Develop ARR feasibility models that fuse climate, soil, and remote-sensing inputs to estimate site potential, forecast biomass and carbon trajectories, and quantify physical and permanence risk. Design, train and evaluate ML models - from gradient-boosted methods to CNNs, U-Nets and vision transformers - for commodity and plantation mapping, land-cover classification, change and disturbance detection, and biomass / canopy-height estimation. Build embedding-driven workflows on top of EO foundation models - few-shot classifiers, similarity search, downstream regressors. Design validation strategies that benchmark outputs against plot inventories and third-party reference datasets, quantify uncertainty, and surface failure modes; produce QA artefacts (maps, plots, model cards, error analyses) that internal teams and clients can trust and defend. Partner with Engineering to take models into scalable, reproducible inference pipelines across millions of plots, and contribute to a strong research culture across Science, AI and Engineering - reviewed code, shared tooling, and active engagement with EO/ML literature. Degree in a quantitative field: environmental/earth science, computer science, physics, maths, engineering, or similar. 3+ years of applied machine-learning experience, including time spent in an industry, product, or startup setting i.e. shipping models. Expertise in geospatial Python tooling: rasterio, xarray, geopandas, GDAL, and the STAC ecosystem. Hands-on experience training, evaluating, and debugging ML models across the modern Python stack - deep learning (CNNs, U-Nets, vision transformers) using PyTorch, as well as classical methods (gradient boosting, random forests) with scikit-learn. Demonstrable experience with remote sensing data (optical, SAR) and an understanding of the sensor-specific quirks that matter for modelling. Comfortable with Git, cloud compute (AWS or similar), and collaborative codebases. Clear written and verbal communication: can explain modelling choices, uncertainties, and trade-offs to scientific and non-scientific stakeholders. Domain exposure: deforestation, land-use change, biomass / canopy-height estimation, climate risk, or supply-chain transparency. Experience using EO foundation models as a downstream substrate - building lightweight classifiers, regressors, or similarity-search workflows on top of frozen embeddings (e.g., AlphaEarth Foundations, Clay, etc). Comfortable fine-tuning or pretraining where the case justifies it. Multi-modal fusion experience - combining optical (Sentinel-2, Landsat), SAR (Sentinel-1, PALSAR), and/or LiDAR (GEDI, ICESat-2) into unified predictions. Time-series modelling for environmental change detection - temporal transformers, sequence models, or self-supervised approaches. Comfortable building with AI-assisted development tools as a core part of your workflow. Familiarity with Google Earth Engine, Microsoft Planetary Computer, AWS Open Data, or other STAC-based catalogues. Experience working in cross functional teams working alongside solutions architects, sales, and engineering. You’ll report to the Science Team Lead and partner day-to-day with the wider Science Team while working closely with Engineering and Product teams. This is a Science Team role with regular touch points with Engineering and Product - the interview process gives you a chance to meet your immediate team and a couple of key partners. Recruiter screen (30 min) Hiring manager (45-60 min) Science Team technical interview (45 min) Engineering and/or Product interview (30 min) Potential in-person problem-solving session with the team - designed to be interactive and a glimpse of what being part of the Science Team will be like! Accessibility: Tell us if you need adjustments, we’ll accommodate. What you’ll gain at Treefera Build something that matters - join a high-growth climate-tech company applying AI, satellite data and quantitative modelling to real-world challenges across global supply chains, commodities and carbon. Work on complex, meaningful problems - develop systems that balance risk, resilience, compliance and sustainability, giving organisations a genuine information advantage at global scale. Collaborate with exceptional people - work alongside scientists, engineers and operators who are leaders in their fields, combining academic rigour with practical, cross-functional product delivery. Ship and grow in a high-trust environment - experiment, iterate and take thoughtful risks in a team that values autonomy, creativity and continuous learning. Develop your craft - dedicated space and time to grow your skills toward mastery, tackling technically demanding challenges that push the boundaries of applied AI and environmental data. Be rewarded for your impact - competitive compensation, equity options, meaningful benefits, and the opportunity to help shape the future of AI-powered risk and environmental intelligence. Diversity, Equity & Inclusion Bold solutions come from diverse teams. Please refer to our DEI & EEO commitment below. If you need any accommodation during the application process, we’re here to support you. Learn more about how we think and build Many of our engineers, scientists and product leaders share their thinking publicly. Explore the Treefera _ for technical deep dives, research and product perspectives. Privacy notice By applying to Treefera, you consent to the processing of your personal data in line with our _.

Remote or hybrid remote/London office About us: We’re a fast growing AI startup on a mission to help midmarket businesses transform how work gets done. We’ve built a factory for custom operations agents. The factory builds Virtual Agents: software workers with AI reasoning that complete complex workflows end-to-end, directly in customer tools. There’s no tech integration, process change or upfront cost. Onboarding is white-glove, takes a matter of days, and customers pay only for delivered value. This makes Virtual Agents the lowest risk way to automate complex manual work. And it makes Unitary the first company delivering Palantir-grade AI deployment with the unit economics of software - enabling us to reach the midmarket at scale. Today we’re focused on commercial insurance, marketplaces and primary healthcare. But the potential for Virtual Agents goes far beyond. We closed $15M Series A funding in 2024, and we’re backed by some leading names in AI (Plural and Creandum). We’re working with world-class clients such as Substack, Trustpilot, Depop, Sony Interactive Entertainment and many more. This is an exciting opportunity to join a well-funded startup at a crucial stage of growth, and to play a significant part in turning frontier AI technology into real world value. About the role: We’re seeking an experienced Senior Product Manager to shape Virtual Agents at a critical stage of its growth. Reporting to the VP Product, you will have ownership over a core part of the Virtual Agents product, from the core automation technology and customer experience to the onboarding and human-in-the-loop operations that support them. In addition to working with our AI teams on the core tech, you’ll collaborate with all parts of the business to build and scale Virtual Agents: the sales experience, onboarding journey and support operations are critical parts of the product. You will: • Set and own the direction of a meaningful part of the Virtual Agents product in line with our product strategy. Our products use cutting edge AI technology to automate critical, high-volume and complex processes, so you’ll need to get into the technical details and bring precision and analytical rigour to product decisions, • Own the entire product lifecycle, spanning both the core technology and the commercial/operational elements required to market, sell and deliver it at scale, • Develop a deep understanding of our customers, domains and competitive landscape across multiple verticals, • Collaborate across the business to execute successfully on your plans - ensuring products are built right, sales and marketing teams are enabled, and delivery teams can scale smoothly, • Work closely with the VP Product to help define and refine the overall product strategy About you: • 4+ years’ experience in product management, working on complex B2B products, ideally in AI or automation, and ideally within a startup/scale-up or early-stage context, • Exceptional analytical skills to break down complex challenges in systematic ways, getting to the core of any problem you’re given, • Experience contributing to strategy in greenfield or rapidly evolving environments, • Proven track record as an executor: great at working with engineers, designers, operators and marketers to build impactful products and drive key metrics, while ensuring nothing slips through the cracks, • A precise and confident communicator, able to set clear direction internally and comfortable representing us with senior stakeholders at customer organisations, • Self-motivated, flexible, and low-ego. You thrive in fast-paced, rapidly evolving environments, and are happy to roll up your sleeves across the business - whether that’s supporting customer delivery or creating sales materials, • Competitive salary, commission and equity package, • Lots of autonomy and opportunities for growth, • Flexible hours and location, with a monthly coworking budget or option to use our London office, • Occupational pension (location dependent)location d, • Generous paid parental leave, • Generous paid sick leave, • Annual budget for your professional development and growth, • Annual budget for your individual health and wellness, • Quarterly team offsites to London and other exciting destinations in Europe

Job Title: Business Development Representative - Stirling Location: Field Based Are you ready to Be Your Best Barr None? We are all about Being Your Best Barr None and having a career with real Moments that Matter! AG Barr has been quenching the nation’s thirst for over 145 years and is home to some of the UK’s most loved drinks brands. Employing around 850 people across four business units and seven UK locations, we are proud to be a responsible business that takes care of our people, values diversity, gives something back to our communities and works to minimise our environmental impact. At our core is Barr Soft Drinks, home to some of the UK’s most loved soft drinks. Whether it’s the iconic IRN-BRU, launched in 1901 and still going strong today, the vibrant RUBICON fruit based brand or the unique range of BARR flavours, we brighten people’s lives with refreshingly different drinks. We also have a number of exciting owned brands within our portfolio, including the functional drinks brand Boost, FUNKIN which operates in the exciting and growing cocktail market and MOMA, which crafts quality oats into great tasting oat drinks and porridges. There's never been a better time to join us! What we’re looking for… As a Business Development Representative, you will be sitting within the National Field Sales Team and supporting our Symbols & Independents (S&I) business, the role requires the jobholder to take responsibility for supporting and delivering market share growth across a defined portfolio of stores regardless of their Route To Market (RTM). Focusing mainly on driving AG Barr core brand distribution and visibility within Impulse outlets within a given territory to achieve ‘model store’ status. The job holder will ensure the visibility of AG Barr brands is maximised through the placement of campaign and brand Point Of Sale (POS), with a particular focus on supporting our ongoing energy portfolio distribution plan where this role will be viewed as key. The job holder will form part of a broader territory team and as such will demonstrate strong teamwork skills and the ability to input into a broader team Your responsibilities will include... As a Business Development Representative your responsibilities will include; • Health Safety & Wellbeing - adopt a “Safety First” mindset and comply with all required H&S standards associated with this role. For example following agreed Safe Systems of work, Pristine Principles, Site Risk Assessments etc, • Driving distribution - of AG Barr Focus lines - ensuring specific stores are stocking our “must stock” lines & showcasing new product development., • Embedding our energy portfolio and Focus 5 Brands - Drive improved rate of sale and distribution on key energy and 500ml packs regardless of Route To Market, • Sales KPI delivery – including but not exclusive to; market share growth, scorecard improvement, new accounts opened, display, point of sale placement, availability, etc, • Brand Plan Activation/In-Store Activation - Selling and communicating brand plans at a local level, educating retailers and ensuring the key business messages are relayed effectively and any associated KPIs are achieved e.g. for tactical activation and new products., • Relationship Building - Ability to work cross-functionally - Participate in targeted tactical activity drives as briefed by your Field Sales Manager such as new product launches and Christmas merchandising., • Demonstrating market share growth in defined territory through scorecard improvement, • Presenting brands via a prepared presentation and securing a commitment to purchase, educating the retailer on the Soft Drink category and where necessary support with any remerchandising required., • Completing admin as and when required e.g. order sheets or any call reports, • Build brand awareness through excellent execution at the point of purchase, • Build distribution that matches our brand portfolio to the customer type regardless of route to market, • Improving the distribution of key brands in line with the company marketing plan What you’ll bring... The successful candidate will have; • Full driving licence essential, • Strong communication skills, • Ability to work in a team and good personal leadership, • Self Motivated with the ability to work unsupervised, • A good standard of presentation skills, • Ability to communicate internally using account performance data and able to demonstrate strong in-store execution, • Fluent in English, • Flexibility to attend monthly team meetings that may require overnights What we offer… We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent. We look after our employees by offering a competitive salary and benefits package which includes; • Up to 33 days holiday (depending on shift pattern), • Flexible holiday trading, • Living Wage Employer, • Healthcare Cash Plan, • Peppy Health, • Flexible benefits e.g. discounts & cashback, gym memberships, technology purchases etc, • Life assurance, • Save as you earn scheme, • Staff sales discount, • Free AG Barr products throughout your working day, • Pension, • Annual salary review, • Ongoing professional development And much more! To find out more about what it is like to work for AG Barr, please visit our careers platform _ We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition. While we have highlighted our ideal requirements for this role, we are realistic that the successful candidate probably won't meet every single requirement in this advert, but we are big advocates of people growing in role. So even if you don’t meet every single requirement, we encourage you to submit an application - you may be just what we are looking for! Apply now! Speculative CVs from agencies will not be accepted. Latest closing date for applications is 12th September 2025. Please note, we may close vacancies early where we receive significant numbers of applications, so apply now!

ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. At IQ-EQ UK, we don’t just talk about being a great workplace – we’ve been recognized for it. Recently named in The Sunday Times Best Place to Work 2025 we craft spaces where potential is nurtured, individuality is celebrated, and careers flourish. Loving where you work shouldn’t be a bonus, it should be the baseline. As a Client Accountant, you’re a detail-oriented team player with great organizational skills. Your responsibilities include day-to-day management of private equity or real estate clients, reviewing financial statements, ensuring accurate communication of cash movements, and overseeing the preparation and completion of client deliverables. What you will do • You’ll work closely with your line manager to ensure financial statements meet the funds’ reporting requirements, e.g., UK/French GAAP or IFRS, • You’ll review investor drawdown calculations to ensure accuracy of figures as funds seek access to their commitments from investors, • You’ll review investor distribution calculations to ensure the flow of funds from the sale of an investment are accurately recorded so that proceeds are appropriately allocated and paid to investors, • You’ll ensure the accurate communication of all cash movements between the fund and its investors through the issuance of relevant notices to investors, • You’ll oversee the preparation and completion process of client deliverables including agreeing timetables with clients, and thereafter What we offer • Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile, • Wellbeing: Additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP, • Annual leave: All our employees are entitled to 25 days paid leave, plus all UK public holidays. Enhanced maternity and paternity, including shared parental leave and adoption leave, • Flexible working: We recognize the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements, • Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day., • Fluent in French, • Preference of experiences in French GAAP or French Accounting Standards, • You are ACCA/ACA/CIMA part or fully qualified or qualified by experience, • You have previously worked in financial services or accounting practices working on multiple client relationships, • You have experience reviewing working paper files and financial statements, including disclosures or alternatively can demonstrate strong accounting background through previous experience and CPD, • You manage client relationships and experience with resolving issues directly with clients, • You have experience in supporting and mentoring junior team members. OUR COMMITMENT TO YOU AND THE ENVIRONMENT Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Job Title: Business Development Representative Location: Liverpool & Merseyside Contract: Permanent, 37.5 hours, Field Based Are you ready to Be Your Best Barr None? We are all about Being Your Best Barr None and having a career with real Moments that Matter! Employing around 850 people across the UK, we are proud to be a responsible business that takes care of our people, values diversity, gives something back to our communities and works to minimise our environmental impact. For 150 years AG Barr has been building great brands and is home to some of the nations favourite flavours. At our core is IRN-BRU, launched in 1901 and still going strong today, the vibrant RUBICON fruit based brand, Boost making every moment better with a caffeine kick, hydration hit or tasty treat, and FUNKIN where real fruit means authentic taste. We also have a number of exciting owned brands within our portfolio including MOMA, which crafts quality oats into great tasting oat drinks and porridges. There's never been a better time to join us! What we’re looking for… As a Business Development Representative, you will be sitting within the National Field Sales Team and supporting our Symbols & Independents (S&I) business, the role requires the jobholder to take responsibility for supporting and delivering market share growth across a defined portfolio of stores regardless of their Route To Market (RTM). Focusing mainly on driving AG Barr core brand distribution and visibility within Impulse outlets within a given territory to achieve ‘model store’ status. The job holder will ensure the visibility of AG Barr brands is maximised through the placement of campaign and brand Point Of Sale (POS), with a particular focus on supporting our ongoing energy portfolio distribution plan where this role will be viewed as key. The job holder will form part of a broader territory team and as such will demonstrate strong teamwork skills and the ability to input into a broader team Your responsibilities will include... As a Business Development Representative your responsibilities will include; • Health Safety & Wellbeing - adopt a “Safety First” mindset and comply with all required H&S standards associated with this role. For example following agreed Safe Systems of work, Pristine Principles, Site Risk Assessments etc, • Driving distribution - of AG Barr Focus lines - ensuring specific stores are stocking our “must stock” lines & showcasing new product development., • Embedding our energy portfolio and Focus 5 Brands - Drive improved rate of sale and distribution on key energy and 500ml packs regardless of Route To Market, • Sales KPI delivery – including but not exclusive to; market share growth, scorecard improvement, new accounts opened, display, point of sale placement, availability, etc, • Brand Plan Activation/In-Store Activation - Selling and communicating brand plans at a local level, educating retailers and ensuring the key business messages are relayed effectively and any associated KPIs are achieved e.g. for tactical activation and new products., • Relationship Building - Ability to work cross-functionally - Participate in targeted tactical activity drives as briefed by your Field Sales Manager such as new product launches and Christmas merchandising., • Demonstrating market share growth in defined territory through scorecard improvement, • Presenting brands via a prepared presentation and securing a commitment to purchase, educating the retailer on the Soft Drink category and where necessary support with any remerchandising required., • Completing admin as and when required e.g. order sheets or any call reports, • Build brand awareness through excellent execution at the point of purchase, • Build distribution that matches our brand portfolio to the customer type regardless of route to market, • Improving the distribution of key brands in line with the company marketing plan What you’ll bring... The successful candidate will have; • Full driving licence essential, • Strong communication skills, • Ability to work in a team and good personal leadership, • Self Motivated with the ability to work unsupervised, • A good standard of presentation skills, • Ability to communicate internally using account performance data and able to demonstrate strong in-store execution, • Fluent in English, • Flexibility to attend monthly team meetings that may require overnights What we offer… We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent. We look after our employees by offering a competitive salary and benefits package which includes; • Up to 33 days holiday (depending on shift pattern), • Flexible holiday trading, • Living Wage Employer, • Healthcare Cash Plan, • Peppy Health, • Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc, • Life assurance, • Save as you earn scheme, • Staff sales discount, • Free AG Barr products throughout your working day, • Pension, • Annual salary review, • Ongoing professional development And much more! To find out more about what it is like to work for AG Barr, please visit our careers platform _ We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition. While we have highlighted our ideal requirements for this role, we are realistic that the successful candidate probably won't meet every single requirement in this advert, but we are big advocates of people growing in role. So even if you don’t meet every single requirement, we encourage you to submit an application - you may be just what we are looking for! Apply now! Speculative CVs from agencies will not be accepted. Latest closing date for applications is 22nd October Please note, we may close vacancies early where we receive significant numbers of applications, so apply now! #IND1

HELLO, WE’RE TIPJAR TiPJAR exists to make appreciation fair, transparent, and direct and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. THE ROLE As our Content Marketing Manager, you’ll be responsible for owning all content the TiPJAR brand releases, shaping how we speak to the world, and ensuring an ‘always on’ programme of comms to our various communities. You’ll craft compelling content for CRM, social, website and beyond, champion our brand narrative, and ensure our voice is consistent, clear, and bold across every channel. You will also be given the chance to own and lead a dynamic, varied range of content, utilising multiple forms including animation, film, long-form written and short-form video & written content. You’ll listen to community trends and feedback, and use these insights to inspire and inform our marketing strategy. This is a hands-on, dynamic role perfect for someone with 3–5 years of experience looking to make a visible impact in a fast-growing tech business. What You’ll Be Doing Day to Day: • Lead on all brand content and communications, ensuring clarity, quality, and impact., • Own social channels, determining content strategy, developing content plans, and delivering the output, • Collaborate with Marketing, Product, Sales, and Leadership to deliver projects that move the business forward., • Own the content calendar and communication frameworks, improving them as we scale., • Create and manage content across digital channels, including website, social, email, blog, PR and customer comms., • Craft compelling stories, from product updates to case studies to webinars to thought leadership., • Support internal communications, helping teams stay aligned and informed., • Report on and analyse results, and inform strategy., • Engage and manage third party suppliers and nurture these relationships to maximise results., • Be curious, proactive, and bring fresh thinking to every problem., • Support and represent the business at events, meeting prospective customers and partners, and capturing content., • Communicate openly and proactively with colleagues, partners, and customers, and contribute to a culture where we take on challenges head-on, and celebrate progress together. What You Bring • 3–5 years’ experience in content creation, marketing, communications, or a related field., • Competent in working with stakeholders across the business, including senior leaders., • Keen eye for detail and strong, creative writing skills, • Experience managing content schedules, campaigns, or digital channels., • Excited to work in a fast-moving, scaling environment. A collaborative mindset and the initiative to run with your ideas. • Alignment with our values and our mission to build TiPJAR., • Experience in marketing & communications within B2B, SaaS or tech is a plus How We Measure Success • High-quality content and communications that measurably support growth and impact., • Clear reporting of key metrics such as social insights, website metrics, and business growth., • Clarity, consistency, and effectiveness of messaging across all channels., • Contribution to team culture, collaboration, and energy., • Positive feedback from colleagues, partners, or customer. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success Is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise - A 60-minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleThe Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership. The BC engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. • Teach clients how to analyze their data using the Quantum Metric platform to surface defects and opportunities for digital product enhancements, • Develop a consultative relationship with each client via a thorough understanding of their business model, strategy, digital properties, key initiatives, and business goals, • Provide guidance on best practices for leveraging Quantum Metric to solve business problems execute on their digital strategy via daily client interactions, • Lead training sessions across a plethora of use cases to enable customers to be autonomous, while driving adoption across large audiences, • Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit client onsite locations, • Proactively analyze client data using the Quantum Metric platform to inform data-driven improvements to digital experiences, • Create presentations to summarize opportunities for site optimization and revenue recovery. Present findings with data-driven recommendations and supporting analysis to key client stakeholders, • Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption, • Establish and maintain expert level knowledge of product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights, • Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features, • Partner with account team to secure renewals and support upsell opportunities through enablement and business value, • Fluent in English with optional Spanish or Italian language skills, • 3+ years serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services., • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straight forward solutions, • Have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity, • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage, • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target, • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical, • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities, • Must be a self-starter, who thrives in fast-paced, ambiguous environments, • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences, • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals💻 Recruitment ProcessNote: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest., • Recruiter Screen (30 minutes)- Independent Assessment (1 hour)- Hiring Manager Interview (45 minutes)- Director Interview (30 minutes)- VP, Consulting Services Interview (45 minutes)- Chief Customer Officer Interview (30 minutes)- CEO Interview (30 minutes) 🏆 Perks & BenefitsGroup Health Plans (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendParental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to statutory vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Sick Pay in accordance with statutory requirements Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line. Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

SECURITY OPERATIONS MANAGER Location: London and surrounding territories Salary: £50,000 + Car Join an Award-Winning Business That Puts People First We’re a leading national security, commercial cleaning and associated services provider. We’re no ordinary security company – with hundreds of highly-skilled and experienced security personnel on our team, we are a leading security provider, offering security services UK businesses can trust. As we continue to expand, we’re looking for an exceptional Security Operations Manager to join our rapidly growing team. What You’ll Be Doing Operational Account Planning and Delivery • Oversee day-to-day security operations across all client sites., • Ensure that security staff are deployed effectively according to client contracts and operational needs., • Monitor service quality and take corrective action when performance issues arise., • Implement and maintain Standard Operating Procedures (SOPs) for all security operations., • Ensure your operational portfolio has an appropriate and compliant resource base to deliver against client expectations., • Support our company-wide Employee Engagement Strategy that sets us apart in terms of how we care for our employees at all levels., • Develop and maintain productive and collaborative working relationships with all departments and support functions within the business. Client Perspective (existing and new) • Serve as the primary contact for clients, ensuring satisfaction with security services., • Conduct regular client meetings, site visits, and performance evaluations., • Address and resolve client complaints or incidents promptly., • Prepare operational and incident reports for clients as required., • Take responsibility for the mobilising of new contracts to ensure a ‘right first time’ approach facilitating a sound platform to build the relationship, • Play an active part in being an ambassador for the business by ensuring you personally engage with social media challenges, internal communications and wider networking opportunities. Operative Perspective – Ensure all operatives are offered suitable work in line with our contractual obligations and receive a professional and proactive service • Recruit, train, and supervise security personnel, including guards and Supervisors., • Conduct performance reviews, appraisals, and disciplinary procedures as necessary., • Prepare and manage duty rosters and ensure adequate shift coverage., • Promote a culture of professionalism, teamwork, and accountability among staff., • Ensure at all times that Health & Safety and Compliance with relevant legislation is an absolute priority throughout the business, minimising risks to employees, third parties and the company People & Learning Perspective – Manage the performance and development of employees to maximise productivity, exceed targets and ensure staff retention • Communicate the company’s vision and mission throughout the Company, ensuring clarity of purpose and engagement from all levels of staff, • Lead, manage and mentor all direct reports; motivating on an individual and team basis, to achieve the targets and objectives set by the business, • Identify and analyse any performance or behavioural issues and ensure that the appropriate performance management tools are applied promptly, to ensure the necessary improvement Operations Perspective – Maximise productivity and deliver an efficient and effective service to clients through the application of agreed company processes and procedures • Ensure compliance with all current and new company processes, procedures and service related legislation to deliver a fully compliant workforce, • Provide leadership and support to your team to deliver company initiatives and objectives, • Support and champion relevant change initiatives Financial Perspective – Deliver profitable turnover and encourage service growth • Enhance profitability where practicably and ethically possible, • Inform the Regional Operations Manager, Director – Security and Finance Director immediately about any real or perceived threats to the financial performance of the Company or any items which will materially impact upon forecasts What We’re Looking For • Service line operational expertise in the allocated service discipline area., • Excellent people management skills and experience of leading and managing multiple site, geographically diverse teams, • Experience of working in a client service driven environment, • Proactive advocate and user of social media channels to demonstrate client and employee engagement, • Experience of working closely alongside a business development team and can demonstrate new business wins and development of existing business, • Strong financial and commercial awareness, including legal governance and contractual terms adherence, • Ability to think strategically and contribute to the businesses forward ambitions, • Excellent communication skills – both verbal and written, • Confident presentation skills, • Self-motivated and able to adapt to a changing environment, • Skilled influencer, • Demonstrates the ability to forge and maintain relationships, • Good organisational and time management skills, • IT skills, specifically Word, Excel and PowerPoint, • Ability to work collaboratively, • Must hold a full UK driving license with no more than 6 penalty points, • SIA Licence Most importantly — you lead by example, influence with credibility, and build relationships that last. The Package • £50,000 basic salary, • Company Car or Car Allowance, • 35 days holiday (including bank holidays) Why Join Us? • Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources., • Equal Opportunities Employer who promotes diversity., • Innovative Approach to the Employee Journey, • A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business If you’re ready to step into a role where you can truly shape operations, influence growth, and develop high-performing teams — we want to hear from you.

Job title: Customer Service advisor Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ Hours: 42.5 hours a week Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. **Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies. **Great career development opportunities – grow with us. Role Overview: First point of contact for customers and colleagues visiting the Bodyshop. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Key Responsibilities: • Responsible for the reception area, including greeting customers and providing a positive and welcoming experience., • Deliver exceptional customer service., • Co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars., • Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines., • Regularly update the customer with progress on their repair., • Carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs., • Process payments and issue invoices., • Supporting with handling complaints in line with Company policy., • Adhere to all company policies, procedures, and service level agreements., • Knowledge and compliance with Health and Safety regulations. Skills and experience: • Strong attention to detail., • Ability to deal professionally with the issues that arise., • Excellent communication skills in all areas, including by telephone, email and in face-to-face situations., • Computer literate., • Ability to understand, implement and review complex processes., • Proactive., • Ability to organise time and resources., • Good time management and prioritisation skills., • Handling confidential information. Benefits • 33 days holiday (including bank holidays), • Personal health cash plan – claim back the cost of things like dentist and optical check ups, • Enhanced maternity / paternity / adoption / shared parental pay, • Monthly and Annual Bonus schemes, • Life assurance: three times basic salary, • Free breakfasts and fruit, • Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: • Make it happen – Be accountable. Take the initiative, work fast, and do a great job., • Strive for better – Be bold. Challenge the norm – make small improvements often., • Win together – Be a team-player. Win together, learn together, respect each other.

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. Based in an EMEA time zone with strong overlap to customer business hours. Excellent written and spoken English. Additional European languages are a strong plus. Deepgram is looking for an Account Executive to drive new customers and revenue to our rapidly growing company. You will have the opportunity to sell a patented world-class voice AI platform that has been enabling our customers to achieve things previously not attainable. We are looking for hungry and talented sales professionals to help us take our top-line revenue to new heights! Self-prospecting to build a strong sales pipeline of new logos, striving to exceed quarterly and annual sales targets, as well as partnering with the Marketing and SDR teams to generate meetings Work closely with cross-functional teams (especially Sales Ops and Sales Engineers) to ensure sales effectiveness Have a depth of understanding regarding customer needs in the voice AI space, competition, and Deepgram products to be able to articulate Deepgram’s value proposition fully to highly technical buyers Establish and maintain relationships with key stakeholders, work with CSMs to drive upsell opportunities and manage existing accounts ongoing Value having leadership that has tenure and a track record of success Thrive working with A Players as cross-functional partners across GTM Understand the importance of selling a product that is market validated and can deliver on its technical promise Believe there should be no cap to upside and want control of account up-sell potential Are passionate about what Deepgram is building and how we are changing what is possible with speech Proven experience in a technical full-cycle sales role Experience building your own pipeline from scratch and closing accounts Consistent overachievement against sales targets in past experiences Strong written and verbal communication skills Empathy and a unique ability to understand customer needs Highly organized with exceptional follow-up skills due to managing multiple opportunities at any given time Ability to drive a consistent and repeatable sales process with a coachable/adaptable mindset based on other rep success. It Would Be Great If You Had Familiarity with Challenger or Triangle sales methodology Experience selling to a technical audience in a similar space Experience selling developer tools, infrastructure, or AI/ML technologies. Fluency in German, French, Dutch, or other major regional languages. Medical, dental, vision benefits Annual wellness stipend Mental health support Life, STD, LTD Income Insurance Plans Unlimited PTO Generous paid parental leave Flexible schedule 12 Paid US company holidays Quarterly personal productivity stipend One-time stipend for home office upgrades 401(k) plan with company match Tax Savings Programs Learning / Education stipend Participation in talks and conferences Employee Resource Groups AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.