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Cyber Security Consultant | £40-52k DOE | Portsmouth (Hybrid)Are you passionate about cyber security and enjoy helping organisations solve complex security challenges?We're partnering with a growing consultancy that is looking to strengthen its cyber capability with the addition of a Cyber Security Consultant. This is an opportunity to join a collaborative team delivering security and risk management services to clients operating in complex and highly regulated environments.You'll work closely with customers to understand their business risks, assess their cyber security posture, and deliver pragmatic, cost-effective solutions that support their wider objectives. The role offers exposure to a broad range of engagements and the chance to develop into a trusted advisor to clients.What you'll be doing:As a Cyber Security Consultant, you'll support clients across a variety of cyber security and risk management activities, including:Understanding business drivers, cyber threats and risk landscapesAssessing cyber security maturity and producing improvement roadmapsIdentifying, analysing and managing cyber risks at both technical and business process levelsReviewing the effectiveness of security controls and recommending proportionate improvementsConducting risk assessments, site visits and threat assessmentsLeading client interviews and investigations to determine business impactsProducing high-quality reports and communicating findings to technical teams and senior stakeholdersApplying recognised frameworks and best practice approaches, including ISO 27001, NIST and similar standardsResearching security technologies and contributing to the development of innovative solutionsSupporting business development activities and the production of client proposalsWhat we're looking for:We're interested in speaking with candidates who can demonstrate:Experience within cyber security consultancy, governance, risk and compliance (GRC), or information security assuranceA strong understanding of cyber security principles, architectures and technical controlsPractical experience applying risk management and assurance frameworks such as ISO 27001, NIST or similarExcellent written and verbal communication skills, with the ability to present security advice clearly to both technical and non-technical audiencesStrong stakeholder management and relationship-building skillsExperience working within complex or regulated sectors, such as Defence, Government, Financial Services, Energy or Telecommunications etcAn understanding of operating within high-assurance or security-sensitive environmentsWhy join?You'll be joining a business that places a strong emphasis on integrity, collaboration and delivering successful outcomes for its customers. Working as part of a close-knit team of cyber specialists and delivery leaders, you'll have the opportunity to work on varied and meaningful engagements while developing your career in an environment that values expertise and individual contribution.Candidates must be eligible to obtain Security Clearance (SC) and be willing to travel to client sites in the Portsmouth area at least two days per week.If you're looking for an opportunity to work on challenging cyber security problems and help organisations strengthen their resilience, we'd be pleased to hear from you.Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.TPBN1_UKTJ

Astute's Team is exclusively partnering with Online Cleaning, a market-leading provider of industrial services across the UK and Europe, supporting major players in the energy, biomass, waste-to-energy, and industrial sectors.As they expand into new areas, they are now seeking a dynamic and results driven Senior Commercial Manager to lead their commercial function, develop strong customer relationships and enhance revenue streams. The successful candidate will be responsible for managing key commercial frameworks, leading contract negotiations and driving business growth to support their expansion into emerging markets and new areas.If you're a Commercial Manager and are looking to work for an organisation that is in a really exciting phase of growth then submit your CV to apply today.Responsibilities and duties of the Commercial Manager roleReporting to the Managing Director you will:Manage commercial frameworks for major clients, including contract negotiation, pricing agreements, and performance analysis.Develop, implement and monitor the commercial strategies to ensure they are aligned with overall company growth objectives.Proactively identify and pursue growth opportunities through business development efforts. Conducting market research, generating leads, initiating outreach, engaging prospective clients and fostering strategic relationships to secure new business.Drive expansion into new market sectors and geographies, leveraging opportunities to cross-sell the full range of Online Cleaning services where appropriate.Perform cost analysis and margin assessments on projects to drive profitability and efficiency and track project performance.Analyse market trends, competitors and customer needs to support business initiatives and identify any risks for the development of mitigation strategies.Support and eventually lead the development of annual budgets, financial forecasts, and P&L management.Build strong client relationships and represent the company at networking events and industry functions to promote business services.Provide leadership and guidance to the operational teams throughout the UK, ensuring professional development and efficiency.Collaborate closely with the Managing Director and play an active role in board-level discussions, contributing to strategic decision-making.Uphold compliance with industry standards and promote a safety-first, quality-driven culture.Any other duties as required.Professional qualificationsWe are looking for someone with the following:HNC/HND or equivalent in Business, Engineering, or a related discipline.Proven experience in a Commercial Manager or senior business development role within heavy industry sectors such as Power, EfW, Biomass, Cement, or Sugar, Petrochemical.Experience managing contracts, pricing and negotiations - ideally with exposure to framework agreements.Strong commercial acumen with a solid understanding of P&L management, budgeting, cost control and financial reporting.Knowledge of EFW/ industrial plant operations is highly beneficial; willingness to learn and grow with support from leadership is essential.Comfortable creating and delivering business presentations and commercial proposalsFamiliarity with CRM, ERP, and standard business management tools with proficiency in Microsoft Office Suite.Must be comfortable managing a dispersed team and supporting operations across the UK. Travel will be required.Salary and benefits of the Commercial Manager roleBasic Salary of £90,000 - 100,000 DOEAnnual Bonus SchemeCompany Car or Car Allowance26 days holiday + bank holidaysClear progression and professional development opportunities.#LI-GN1INDNUCAstute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.TPBN1_UKTJ

Are you looking for an exciting and fulfilling new position? Join our dynamic team at WEP Clinical, where your contributions will play a key role in driving impactful solutions and improving outcomes for clients and patients. We encourage innovation and collaboration, challenging our team to bring ideas that make a real difference. Be part of a mission-driven organisation dedicated to advancing clinical research and transforming lives. Role Objectives: The WEP Clinical Project Manager, Decentralised Clinical Trials is responsible for setting up, implementing, and managing decentralised clinical trial nursing and/or other clinical research projects. • Team Player, • Adaptable, • Problem-Solver, • Detail-Oriented, • Oversee the full lifecycle of decentralized clinical trial nursing projects, ensuring compliance with contracts, regulations, and applicable laws., • Act as the primary point of contact for clients regarding operational deliverables, issues, and project-specific concerns., • Manage day-to-day project operations, including oversight of timelines, visit projections, and adherence to operational project plans., • Provide cross-functional leadership for internal teams, ensuring coordination of site management, data management, training, shipment logistics, and other project needs., • Identify, assess, and manage project risks proactively, proposing and implementing corrective actions as necessary., • Coordinate and lead internal and external meetings and teleconferences to drive project progress and alignment., • Setup, maintain, and close out document storage systems and clinical trial management systems; ensure organized documentation through platforms like SharePoint., • Develop and deliver project-specific nurse and site staff training, including templates for essential documents and protocol-related education., • Manage vendor performance and deliverables; review invoices for accuracy and ensure service quality., • Track and report project activities and expenses, supporting timely and accurate project billing and financial oversight., • Liaise with the Quality Assurance team for audits, CAPAs, and organizational or program-level investigations., • Escalate protocol deviations, SAEs/AEs, or PVs to the appropriate line manager or medical professional as required., • Bachelor's Degree (preferably in a health or science field)., • 3-6 years of experience in project management, clinical research, or monitoring (DCT experience preferred)., • Proficient in Microsoft Office with strong computer literacy., • Willing and able to travel for business meetings, trainings, or industry events; flexibility to work evenings and weekends as needed., • Strong organizational skills, attention to detail, and ability to manage multiple priorities effectively., • Excellent verbal and written communication skills with a positive, professional attitude and collaborative approach., • Demonstrated leadership and management capabilities, with the ability to coordinate and execute DCT activities across teams., • Familiarity with current ICH GCP guidelines and clinical research best practices.What sets us apart:WEP Clinical partners with sponsors to help patients and physicians gain early access to medicines when no other treatment options are available. WEP Clinical has over 15 years of experience distributing products to over 120 countries worldwide to treat unmet patient needs. We're Committed to Our Team:WEP has many initiatives to encourage wellness, growth and development, and team relationships. Check out our LinkedIn Life Page to learn more about our team events, and all we do to support our employees. We're Committed to DEI:At WEP Clinical, acceptance, recognition, and engagement are the core of our DEI values. We are committed to giving employees opportunities for personal and professional success and growth, embracing everyone's unique identities. Our services include:Access Programs Clinical Trial ServicesPatient Site SolutionsClinical Trial SupplyMarket Access and Commercialization WEP Clinical is a smoke-free, drug-free, and alcohol-free work environment. WEP Clinical is an equal-opportunity employer. WEP Clinical does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. WEP Clinical will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.

Your mission Boardwise is a fast-growing B2B SaaS company based in Hamburg, Germany, operating fully remote across Europe. Our platform empowers board offices and leadership teams of large organisations to manage meetings and decisions more effectively, securely, and transparently. We work with well-known enterprise clients such as Würth Group, VW Financial Services, E.ON, and ProSiebenSat.1, and are now expanding our footprint in the UK. To accelerate our growth, we’re looking for a UK-based Sales Development Representative (SDR) who’s excited about building strong outbound pipelines, opening strategic conversations, and driving early-stage opportunities in the UK market. As our SDR for the UK market, you’ll be at the forefront of our outbound sales motion – identifying key accounts, initiating first conversations, and shaping our go-to-market strategy in the UK alongside our Enterprise Sales team. Your responsibilities will include: • Identifying and researching ideal target companies and key decision-makers (e.g., CISOs, Board Secretaries, Chief of Staff), • Running structured outreach campaigns via email, LinkedIn, phone and video, • Generating qualified meetings and passing on opportunities to Account Executives, • Following up with inbound leads and event contacts (e.g., conferences, webinars), • Managing and updating lead data in our CRM (HubSpot), • Testing and optimising outreach messaging and workflows in close collaboration with Marketing & Sales, • Representing Boardwise with curiosity, confidence, and professionalism in every interaction Your profile • 2+ years of experience as an SDR or BDR in a B2B SaaS environment, ideally selling into mid-market or enterprise accounts, • Proven success in outbound prospecting with a structured, KPI-driven approach, • Strong written and verbal communication skills – fluent English (C2) is a must, • Hands-on experience with tools like LinkedIn Sales Navigator, HubSpot, or similar outreach/CRM platforms, • A curious mindset combined with resilience and proactivity – you're not afraid to pick up the phone and try new approaches, • Ideally, you've already mentored junior colleagues, contributed to improving sales processes, or taken ownership in fast-paced teams, • Based in the UK or a UK-friendly time zone (GMT/BST), • Bonus: Experience or strong interest in the legal, board operations, or compliance space Why us? • A high-impact sales role in a fast-growing SaaS startup, • Close collaboration with experienced Account Executives and leadership, • A modern tool stack to support your success (e.g., HubSpot, SalesLoft, Lusha, Lavender), • A fully remote-first setup with flexibility and trust at its core, • Regular team offsites and workations (Lisbon, Berlin, Mallorca, etc.), • A friendly, supportive, and ambitious international team, • Transparent compensation and personal development opportunities About us Boardwise was founded in 2019 within Axel Springer with the mission to digitize and simplify boardroom operations. What began as an internal project has since evolved into a fast-growing independent SaaS company led by an experienced founding team with a strong background in startups and enterprise software. We help leadership teams and board offices of large organisations manage meetings and decision-making more efficiently, securely, and transparently. Our enterprise-grade solution is trusted by major organisations – including more than 20 % of DAX-listed companies, such as E.ON, BAYER, VW Financial Services, and ProSiebenSat.1. At Boardwise, we’re not just building software – we’re redefining how high-level decisions are made in modern organisations. As a remote-first company with an international team, we offer real ownership, fast learning curves, and the opportunity to make an impact in a meaningful space. _

Flosum is a bootstrapped, profitable B2B SaaS company building the leading Salesforce-native DevSecOps, Data Protection, and Security platform. Our solutions are trusted by Fortune 500 enterprises in the most heavily regulated industries on the planet — financial services, healthcare, government, and insurance. We’re not a startup burning cash and chasing vanity metrics. We’re a proven, scaling business that reached profitability on our own terms. As a Salesforce Summit Partner and Innovation Award winner, we’ve earned our seat at the table alongside the biggest names in enterprise software. Built 100% on the Salesforce platform. Serving enterprises that demand zero compromise on security, compliance, and reliability. We are entering an aggressive growth phase — expanding our product surface, deepening our platform capabilities, and accelerating our delivery velocity. We need senior-caliber Node.js developers who can own significant parts of our architecture and ship production code that enterprise customers depend on daily. This is not a staff augmentation seat. You will work directly with engineering leadership, product managers, and the CEO. Your decisions will have real consequences, your opinions will be heard, and your craftsmanship will be visible to the customers who rely on our platform. • High-performance backend services and APIs powering enterprise-grade SaaS applications, • Scalable, secure Node.js micro services and integrations within the Salesforce ecosystem, • Modern front-end experiences using Vue.js and TypeScript that serve demanding enterprise users, • CI/CD pipeline tooling, automation frameworks, and developer productivity infrastructure, • Real-time data processing and event-driven architectures handling sensitive enterprise data at scale Read this section carefully. We are specific about what we need because we are serious about who we hire. • 5+ years of professional Node.js development in production environments — not tutorials, not side projects, not bootcamp exercises. Real production systems serving real users at scale., • Expert-level understanding of asynchronous programming, event loops, streams, and the Node.js runtime. You should be able to explain backpressure, the differences between setImmediate and process.nextTick, and why unhandled promise rejections are dangerous — without Googling it., • Deep experience with TypeScript in production codebases. We write typed code, and we expect you to understand why., • Strong command of RESTful API design, authentication patterns (OAuth 2.0, JWT), and API security best practices for enterprise environments., • Proven experience with SQL and NoSQL databases, query optimization, data modeling, and understanding the performance implications of schema decisions at scale., • Proficiency with Git workflows, code review practices, automated testing (unit, integration, and end-to-end), and CI/CD pipelines., • Solid understanding of containerization (Docker), cloud services (AWS/GCP/Azure), and infrastructure-as-code principles., • Salesforce development experience: Apex, Lightning Web Components (LWC), Visualforce, or Salesforce API integrations. If you know both Node.js and Salesforce, you are a rare and extremely valuable candidate to us., • Experience building or contributing to Salesforce ISV (AppExchange) products., • Vue.js front-end development experience, particularly with Vue 3 Composition API and state management., • Experience working in B2B SaaS companies serving enterprise customers with strict compliance requirements (SOC 2, HIPAA, FedRAMP, GDPR)., • Familiarity with DevOps/DevSecOps toolchains and practices in the Salesforce ecosystem. Skills get you in the door. Mindset determines whether you thrive here: Missionary, Not Mercenary You care about what you’re building and why. You take ownership not because someone assigned it to you, but because that’s who you are. When something is broken at 2 AM, you don’t check whether it’s “your responsibility” — you fix it. Builder, Not a Bystander You don’t wait for perfect specifications. You dig in, ask hard questions, propose solutions, and ship. You would rather have a working prototype by Friday than a polished slide deck by next quarter. Craftsperson Under Pressure Enterprise customers depend on our uptime and data integrity. You write code that doesn’t just work — it survives. You understand that in regulated industries, your code is your reputation. Direct Communicator You say what you think, respectfully and clearly. If a technical decision is wrong, you speak up — regardless of who made it. We value candor over politeness-at-the-expense-of-quality. This Is a Long-Term Commitment Let us be direct: we are not looking for contractors who jump between projects every few months. We are building a world-class engineering team, and we invest heavily in the people who join us. In return, we expect commitment. This role is designed as a long-term, full-time engagement. You will grow with us. You will own systems end-to-end. You will see the direct impact of your work in how Fortune 500 companies build, protect, and deploy on Salesforce. If you’re looking for a short-term gig while you wait for something else, this isn’t the role. If you want to build something that matters and be part of a team that’s scaling from strong to dominant, keep reading. • Competitive compensation commensurate with your experience and impact, • Direct collaboration with the founding team and engineering leadership — your voice will carry weight from day one, • A profitable, stable company with aggressive growth plans — no funding anxiety, no runway clock, • The opportunity to work on enterprise-grade products used by some of the largest organizations in the world, • Meaningful technical challenges: security, compliance, scale, and reliability at the intersection of Node.js and Salesforce, • A culture that rewards ownership, speed, and craftsmanship over politics and hierarchy, • Remote-first flexibility with a results-oriented work environment

Hi, we’re Griffin! We’re the bank for companies who want to build and launch financial products. We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more. The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground. At Griffin, we want to change this. We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank. But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products. _ Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That’s why we’re transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We’re also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work. _ Griffin's Chart team — what most companies call Finance — is our strategic engine room. We strike a careful balance between working closely with commercial and product on what's possible, and giving management, regulators and the Board a complete, accurate picture of the business. We’re objective and grounded in reality, while also looking to push the limits in terms of how a modern finance team looks and performs. The team of seven sits across four sub-teams: FP&A, which supports the business in budgeting, forecasting, MI and new product expansion Prudential, responsible for our regulatory reporting and prudential processes including our ICAAP and ILAAP Treasury operations, managing our cash, liquidity and funding operations Financial Control, which oversees statutory accounting, tax, cost control and revenue/billing. Griffin is entering one of its most consequential chapters, a growth phase and an expanding product roadmap. Current key projects include supporting our engineering teams on the technical design of Banksy, our in-house core banking system, and launching a new card issuing platform. As CFO, you’ll be expected to lead the Chart function. You’ll report to the CEO and work closely with them on strategic planning and budgeting for the business as a whole. You’ll also hold one of the two Executive Director seats on the Board and provide context from the business to the Board. This is a Senior Management role (SMF2) under the Senior Manager’s and Certification Regime (SMCR), meaning the role holder must comply with the FCA’s Fitness and Propriety Requirements. In your first 6 months, you'll have defined the strategy for finance operations and taken full ownership of our regulatory submissions, keeping Griffin compliant and audit-ready. By 12 months, you'll have embedded yourself as a key partner to our Product and Engineering teams on Banksy (our in-house core banking system), and played a central role in getting our new card issuing platform to market with the right financial foundations in place. While continuing to experience robust triple-digit % growth, we’re also orienting the business towards profitability. You’ll be responsible for leading from the front on financial discipline and making sure the business keeps costs under control while also working with the business to ensure it is adequately resourced to achieve its growth targets. Griffin's financial strategy and operating model, including full ownership of the Chart function and its evolution as we scale Chairing the Executive ALCO and overseeing all financial modelling, including ICAAP, ILAAP, Recovery Plan, Exit Plan and LCP All internal and external financial and regulatory reporting, and ongoing compliance with regulatory capital and liquidity requirements The relationship with our regulators, liaising with the PRA and FCA as appropriate and representing Griffin with credibility and candour Cross-functional collaboration with Product and Engineering on product build and launch, with a particular focus on pricing strategy and unit economics Supporting the CEO on fundraising and broader company growth strategy, including direct engagement with existing and prospective investors Driving high performance within the rest of the team and architecting a finance function for the AI era To ensure this, we're looking for people who have: Banking and/or Fintech Experience: You've held a senior finance leadership role in banking or fintech and have a solid grasp of the FCA/PRA regulatory environment. FP&A: You have a strong background in FP&A, supporting the business in budgeting, forecasting and financial planning. Growth-minded partner, not just a financial gatekeeper: You're a commercial leader excited to drive revenue growth. You've worked directly on pricing strategy, unit economics, and bottom-line ownership, not just taken them as given from business heads. Performant, disciplined, hands-on: You roll up your sleeves, dig into the details, and move at pace to resolve problems at their root. You don't just direct from a distance and set and hold a high bar for performance in your team. A good craftsman does blame his tools: You're obsessed with productivity and efficiency. You actively seek out AI and SaaS tools to help the Chart team work faster and smarter. Objective: You're the anchor of reality in a room full of optimism. You’re honest about tradeoffs, focused on achievable targets, and never distracted by unlikely scenario planning. Signal, not noise: You take complexity and make it simple. You tell accurate stories that drive clarity for investors, the Board, and internal teams, and you're comfortable introducing unconventional metrics where they're more useful. Fresh perspective: You've built high-performing teams and see the function as a strategic partner — opening new business lines, spotting commercial opportunities, and driving product development. Diplomat and consigliere: You instil confidence by speaking honestly and thoughtfully. You stay aligned with the CEO, challenge inconsistencies openly, and focus on closing conversations rather than opening new concerns. Spidey-sense: You see around corners — and can always explain why a concern is real, not just that it exists. A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about _ ) Nice to have Previous experience of working at a senior or executive level or previous SMF2 experience Prior board experience as an executive director Experience of liaising directly with regulatory bodies such as the FCA and PRA Experience of being involved with fundraising and liaising with investors We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Remote-first flexibility: Work from anywhere in the UK Work from abroad: Up to 20 days a year Time off: 25 days’ holiday, bank holidays and a winter break (we shut down between Christmas and New Year) Share options: Own a part of what we’re building together Pension: Auto-enrolment into our Penfold scheme Insurance: Private medical with Bupa (including family cover) and life insurance with AIG Wellbeing: 1:1 coaching and therapy session available through Oliva Family leave: Enhanced parental leave with up to 6 months on full pay after two years’ service AI tools: Everyone has a Claude subscription on us and access to other premium tools Your setup: We’ll support you in creating a comfortable and effective WFH environment. As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks. Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We have a small London office in Moorgate, but we are comfortable hiring people to work from anywhere in the UK. About a third of the company is based within occasional commuting distance of London, the rest are full-time remote. Our goal is for Griffin to proportionally represent the diversity of the working population in society. We’re working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team — whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you’re part of a group that is under-represented in fintech, we’d love to hear from you.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

RM Recruit a supporting a growing SME charity to recruit a Finance Director for their team. This is a standalone role that is responsible for the delivery of accurate and timely financial reports to enable effective management of the organisation’s strategic and operational changes and resources. With steady income streams locked in for the next 5 years, via a diverse range of grant funding, this arts focused Not for Profit organisation is seeking an experienced director level accountant who can help spearhead future growth and provide a reliable and consistent hands on finance service for the wider team. Key responsibilities will include: • Preparation business plans, budgets and forecasts, including cash flow forecasting., • Supporting the application process for grant funding and compliant administration of grant funding income, • Delivering accurate and timely financial reports to enable effective management of strategic and operational plans and resources, • Effective financial management, information and controls, • Regulatory compliance, including but not limited to Companies House, HMRC (PAYE, VAT and Corporation Tax), The Charity Commission etc., • Preparation of statutory, regulatory and funder financial reporting, • Ownership of the budgeting and forecasting process, including cash flow forecasting and wide range business partnering to operational staff, • Oversight of outsourced purchase ledger, payroll and payment processing services This is a fully remote role working 3 days per week. However, meetings requiring attendance in either Birmingham or London will take place every 6 weeks. Please note, our client is seeking candidates who have worked in Not for Profit, Charity or Community Interest Companies. If you do not hold experience in these sector settings, we will be unfortunately be unable to consider your application. Experience of National Lottery Heritage Funding would be highly advantageous. On offer is a generous pension package, a range of other benefits and fully flexible working. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍Remote in the UK 🇬🇧 | 💰 £29,450 - £37,250 + | ✨ Start date: Monday 16th March 2026 Shifts: You'll work 37.5 hours per week. This means you'll work Monday to Friday, from 9AM to 5:30PM. You'll also work one full weekend (Saturday and Sunday), once every 4 weeks with 2 set days in lieu when working the weekend. ⭐ Our Financial Crime Customer Operations Team: The Shield of Monzo Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. We are not just a compliance function; we are a critical operational hub focused on safeguarding financial integrity. At Monzo, our operational teams are structured into specialised 'Pillars', each focusing on a specific business area, set of risks, and unique typologies. This allows us to build deep, world-class subject matter expertise where it matters most. The FinCrime Business Banking Pillar In the FinCrime Business Banking Pillar, you will be integral to protecting the entire lifecycle of our business customers from high-growth startups to established SMEs. Our mission within this pillar is to ensure Monzo's business ecosystem remains transparent and trusted. This involves: • Conducting rigorous checks during onboarding and throughout the customer relationship., • Unravelling suspicious activity across a spectrum of financial crime typologies., • Reporting, exiting accounts, and implementing controls when significant risk is identified. 🚀 The Role: FinCrime Business Banking Senior Investigator As a FinCrime Business Banking Senior Investigator, you will play a pivotal role within our financial crime operations. Your main focus will be completing some of our higher risk, high complexity financial crime tasks on our business accounts, while supporting our Team Managers and coaching our Investigators to achieve our quality and productivity goals. This is a high-impact role where your expertise will directly contribute to Monzo's safety and reputation, and the broader fight against illicit finance. 🔑 You’ll play a key role by... • Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk segments, Complex Customer Reviews (e.g, in sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations., • Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards., • Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements, and remain connected to frontline challenges., • Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence., • Working closely with our Operations Analysts, to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 💡 We’d love to hear from you if… • You can demonstrate an ability to give clear, constructive, and kind feedback that motivates colleagues and enhances performance., • You thrive in a fast-paced environment and can adapt positively and quickly to change be it new guidance, evolving processes, or shifting priorities., • You maintain flexibility in the tasks you are scheduled for and can adapt seamlessly when business needs require changes at short notice., • You are driven by a desire to have a tangible impact on the detection and prevention of financial crime, protecting Monzo and its customers. 🎯 At the interview, we will be looking for you to demonstrate... Essential Expertise • Significant and specific experience in conducting end-to-end due diligence (KYB) and investigations on businesses (SMEs, Corporates, etc.) in a regulated financial crime setting., • Proven ability to conduct in-depth, high-quality open-source research and analysis to corroborate customer profiles and transactional activity., • Strong foundational and applied Financial Crime knowledge, specifically deep exposure to Know Your Business (KYB) and Anti-Money Laundering (AML) principles., • A strong understanding of current UK and international financial crime trends and typologies, with particular expertise in those impacting business accounts (e.g. trade-based money laundering, complex shell structures, illicit use of payment services)., • A comprehensive understanding of the UK Suspicious Activity Reporting (SAR) regime, including consent requirements and the legislative framework (POCA). ➕ It will be useful, but not essential if... • You have direct experience of completing Enhanced Due Diligence (EDD) and/or Complex Customer Reviews, and/or have experience writing and reviewing/approving SARs., • You have formal or informal experience of coaching, mentoring, or training peers or more junior members of the team., • You can demonstrate a track record of identifying areas for control/process improvement and successfully working with, or escalating to, relevant stakeholders to implement change., • You hold or are working towards an appropriate qualification relevant to Financial Crime (e.g. ACAMS, ICA Diploma). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take the time to answer these in detail, we read them all!, • Recruiter call (Video call), • Full loop interview - values and technical questions (Video call) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

SALARY: £34,000 per annum HOURS: 37.5 hours working Monday - Friday LOCATION: Minimum 2 office days (Albert Road) with flexibility to attend events & meetings across all BWC locations throughout the week as required. Talent Acquisition Partner About Bristol Waste Company: At Bristol Waste we not only take care of the city, keeping it clean and safe for our residents and customers, we are now working across the region. We visit every home in Bristol, clean every street, look after schools, civic buildings and commercial buildings. You will see us collecting the waste and recycling, cleaning the streets, running the recycling centres, removing graffiti, cleaning buildings, providing security services and much more. We even grit the roads in the winter and clear fly-tips. Some only see us as a waste and facilities management business, but we see things differently. Our role is to improve the lives of those who live, work, or visit Bristol – and beyond – and to protect the environment. Purpose of the role: To deliver an efficient, fair, and engaging recruitment process that supports operational delivery, strengthens Bristol Waste Company's reputation as an employer of choice, and contributes to our People Strategy through community engagement and inclusive hiring practices. Key Responsibilities: Strategy & Planning • Maintain and update workforce plans for each business area, ensuring resourcing requirements are met to support service delivery., • Review recruitment processes regularly and recommend improvements to enhance efficiency, inclusivity, and candidate experience., • Identify and implement cost-effective recruitment solutions without compromising quality or candidate experience. Recruitment Delivery • Manage the end-to-end recruitment process-from vacancy approval to offer-ensuring an efficient service and a positive candidate experience., • Conduct recruitment campaign meetings with hiring managers, providing creative and tailored solutions to attract talent., • Select appropriate advertising channels and methods relevant to each vacancy, balancing reach and cost-effectiveness., • Utilise tools to proactively source passive candidates and build talent pipelines., • Develop and maintain question banks for each job role and recommend suitable assessment methods(e.g., presentations, practical exercises)., • Handle and maintain recruitment documentation to demonstrate fairness, equal opportunities, and compliance with employment legislation. Stakeholder & Manager Support • Train and develop hiring managers on key aspects of the recruitment process, ensuring fairness and consistency., • Provide guidance on assessment methods and candidate evaluation. Employer Branding & Attraction • Collaborate with the Marketing & Communications team to promote Bristol Waste Company as an employer of choice., • Optimise the use of social media for talent attraction and brand visibility., • Represent the business at recruitment events, particularly those focused on local communities., • Develop and maintain relationships with external partners that support the People Strategy. Agency & External Partnerships • Manage relationships with preferred agency suppliers, driving quality and compliance while monitoring cost efficiency., • Champion inclusive hiring practices and support diversity initiatives. Essential Requirements for the Role: • Strong stakeholder management and interpersonal skills, • Excellent communication and influencing abilities, • Ability to manage multiple priorities in a fast-paced environment, • Creative approach to talent attraction and employer branding, • Data-driven mindset for reporting and process improvement Knowledge • Recruitment best practices and candidate sourcing techniques, • Employment legislation and compliance requirements, • Proficiency in ATS systems (e.g., GoHire), sourcing tools, and social media platforms, • Understanding of assessment methods and fair selection processes, • Awareness of diversity and inclusion principles in recruitment Experience • Previous experience in high-volume recruitment or similar environment, • Experience managing agency relationships and recruitment campaigns, • Familiarity with community engagement and diversity initiatives, • Proven track record of delivering cost-effective recruitment solutions Full Job Description can be provided upon request. Our Benefits: • Annual leave package of 25 days plus 8 bank holidays., • Employer contribution of 5% into the company pension scheme., • Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business., • Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues., • Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme., • Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser., • Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent., • We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation. Everyone belongs: At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation. We give fair and equal consideration to all applications. We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. Important note on applying: • Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications., • Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply., • If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion. Thank you for your interest in joining Bristol Waste Company.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ UK Remote | 💰£29,450 - £37,250 + | ✨ Start Dates: Tuesday 26th May & Monday 22nd June. (Please note: We are currently prioritising placements for our May intake; June start dates will be confirmed once the initial cohort is finalised) Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work. e.g. ChatGPT, will be declined. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ ⭐Our Financial Crime Customer Operations Team: The Shield of Monzo Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. We are not just a compliance function; we are a critical operational hub focused on safeguarding financial integrity. At Monzo, our operational teams are structured into specialised 'Pillars', each focusing on a specific business area, set of risks, and unique typologies. This allows us to build deep, world-class subject matter expertise where it matters most. The FinCrime Business Banking Pillar In the FinCrime Business Banking Pillar, you will be integral to protecting the entire lifecycle of our business customers from high-growth startups to established SMEs. Our mission within this pillar is to ensure Monzo's business ecosystem remains transparent and trusted. This involves: • Conducting rigorous checks during onboarding and throughout the customer relationship., • Unravelling suspicious activity across a spectrum of financial crime typologies., • Reporting, exiting accounts, and implementing controls when significant risk is identified. The Role: FinCrime Business Banking Senior Investigator As a FinCrime Business Banking Senior Investigator, you will play a pivotal role within our financial crime operations. Your main focus will be completing some of our higher risk, high complexity financial crime tasks on our business accounts, while supporting our Team Managers and coaching our Investigators to achieve our quality and productivity goals. This is a high-impact role where your expertise will directly contribute to Monzo's safety and reputation, and the broader fight against illicit finance. 🔑You’ll play a key role by... • Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk businesses, Complex Customer Reviews (e.g, in sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations., • Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards., • Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements, and remain connected to frontline challenges., • Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence., • Working closely with our Operations Analysts, to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 🤩 We’d love to hear from you if… • You can demonstrate an ability to give clear, constructive, and kind feedback that motivates colleagues and enhances performance., • You thrive in a fast-paced environment and can adapt positively and quickly to change be it new guidance, evolving processes, or shifting priorities., • You maintain flexibility in the tasks you are scheduled for and can adapt seamlessly when business needs require changes at short notice., • You are driven by a desire to have a tangible impact on the detection and prevention of financial crime, protecting Monzo and its customers. 🎯 At the interview, we will be looking for you to demonstrate Essential Expertise • Significant and specific experience in conducting end-to-end due diligence (KYB) and investigations on businesses (SMEs, Corporates, etc.) in a regulated financial crime setting., • Proven ability to conduct in-depth, high-quality open-source research and analysis to corroborate customer profiles and transactional activity., • Strong foundational and applied Financial Crime knowledge, specifically deep exposure to Know Your Business (KYB) and Anti-Money Laundering (AML) principles., • A strong understanding of current UK and international financial crime trends and typologies, with particular expertise in those impacting business accounts (e.g. trade-based money laundering, complex shell structures, illicit use of payment services)., • A comprehensive understanding of the UK Suspicious Activity Reporting (SAR) regime, including consent requirements and the legislative framework (POCA). ✚ It will be useful, but not essential if... • You have direct experience of completing Enhanced Due Diligence (EDD) and/or Complex Customer Reviews, and/or have experience writing and reviewing/approving SARs., • You have formal or informal experience of coaching, mentoring, or training peers or more junior members of the team., • You can demonstrate a track record of identifying areas for control/process improvement and successfully working with, or escalating to, relevant stakeholders to implement change., • You hold or are working towards an appropriate qualification relevant to Financial Crime (e.g. ACAMS, ICA Diploma). Shifts - You'll work 37.5 hours per week. This means you'll work Monday to Friday, from 9AM to 5:30PM. You'll also work one full weekend (Saturday and Sunday), once every 4 weeks with 2 set days in lieu when working the weekend. Closing date: Applications are reviewed daily. We will keep this ad live until all vacancies are filled, so we recommend applying as soon as possible Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450- £37,250 ➕ share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take the time to answer these, we read them all, • Recruiter call - 30 minute video call, • Hiring Manager interview (values and technical questions) - 60 minute video call #LI-REMOTE #LI-NG Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Astute's Team is exclusively partnering with Online Cleaning, a market-leading provider of industrial services across the UK and Europe, supporting major players in the energy, biomass, waste-to-energy, and industrial sectors. As they expand into new areas, they are now seeking a dynamic and results driven Commercial Manager to lead their commercial function, develop strong customer relationships and enhance revenue streams. The successful candidate will be responsible for managing key commercial frameworks, leading contract negotiations and driving business growth to support their expansion into emerging markets and new areas. If you're a Commercial Manager and are looking to work for an organisation that is in a really exciting phase of growth then submit your CV to apply today. Responsibilities and duties of the Commercial Manager role Reporting to the Managing Director you will: • Manage commercial frameworks for major clients, including contract negotiation, pricing agreements, and performance analysis., • Develop, implement and monitor the commercial strategies to ensure they are aligned with overall company growth objectives., • Proactively identify and pursue growth opportunities through business development efforts. Conducting market research, generating leads, initiating outreach, engaging prospective clients and fostering strategic relationships to secure new business., • Drive expansion into new market sectors and geographies, leveraging opportunities to cross-sell the full range of Online Cleaning services where appropriate., • Perform cost analysis and margin assessments on projects to drive profitability and efficiency and track project performance., • Analyse market trends, competitors and customer needs to support business initiatives and identify any risks for the development of mitigation strategies., • Support and eventually lead the development of annual budgets, financial forecasts, and P&L management., • Build strong client relationships and represent the company at networking events and industry functions to promote business services., • Provide leadership and guidance to the operational teams throughout the UK, ensuring professional development and efficiency., • Collaborate closely with the Managing Director and play an active role in board-level discussions, contributing to strategic decision-making., • Uphold compliance with industry standards and promote a safety-first, quality-driven culture., • Any other duties as required. Professional qualifications We are looking for someone with the following: • HNC/HND or equivalent in Business, Engineering, or a related discipline., • Proven experience in a Commercial Manager or senior business development role within heavy industry sectors such as Power, EfW, Biomass, Cement, or Sugar, Petrochemical., • Experience managing contracts, pricing and negotiations - ideally with exposure to framework agreements., • Strong commercial acumen with a solid understanding of P&L management, budgeting, cost control and financial reporting., • Knowledge of EFW/ industrial plant operations is highly beneficial; willingness to learn and grow with support from leadership is essential., • Comfortable creating and delivering business presentations and commercial proposals, • Familiarity with CRM, ERP, and standard business management tools with proficiency in Microsoft Office Suite., • Must be comfortable managing a dispersed team and supporting operations across the UK. Travel will be required. Salary and benefits of the Commercial Manager role • Basic Salary of £90,000 - 100,000 DOE, • Annual Bonus Scheme, • Company Car or Car Allowance, • 26 days holiday + bank holidays, • Clear progression and professional development opportunities. #LI-GN1 INDNUC Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful. JBRP1_UKTJ

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