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FRACTIONAL CHIEF FINANCIAL OFFICER (CFO) \n Fractional | Equity / Share Options Considered | Remote / Midlands \n \n Opportunity \n Most Fractional CFO assignments involve joining a business after the important decisions have already been made. \n This opportunity is different. \n The successful Chief Financial Officer will play a significant part in the strategic growth of the company from day one. Determining how the business is funded, scaled and positioned for future growth. \n Working directly with the Founder and alongside experienced technical, operational and industry specialists, you will have genuine influence over funding decisions, capital allocation, future investment rounds and company strategy from the beginning. \n This can be a straightforward fractional assignment, a long-term strategic relationship or potentially evolve into a larger role as the business grows. You would be working from home with occasional meetings. \n \n Company \n We are a tech startup, building an AI-powered platform that is a leap forward in how companies map out their business processes. We know the BPMN world, we have experienced leaders and the technical know-how. \n The problem that we solve is significant. Process mapping is a prerequisite to making improvements to a business, such as implementing AI. It is also critical to prove compliancy to certain legislation. Our software does it faster and better, no matter what format the data is in, or how messy it is. \n At present, the business consists of a small group of founding experts and the product is currently at beta stage. Alongside the software platform, we can also support customers through consultancy services whilst the product is commercialised and scaled. \n We are currently pre-revenue and seeking the right forms of finance and investment to fund global growth plans. \n \n Remuneration \n We are open to structuring the opportunity around the right Chief Financial Officer and the value they can bring. Whether that’s a day rate, retainer, sweat equity, share options or a blended arrangement. \n \n The Role \n As Fractional Chief Financial Officer you will act as the principal financial adviser to the Founder. \n You will build the financial foundations required to scale the business, define funding requirements, assess funding options, support fundraising activity and help prepare the business for future investment and exit opportunities. \n Key areas include: \n\n • Financial modelling, forecasting and growth planning\n, • Funding strategy and capital planning\n, • Fundraising and investor engagement\n, • Grant funding, innovation funding and R&D tax credits\n, • Runway, burn rate and capital efficiency\n, • KPI, reporting and governance frameworks\n, • Cap tables, dilution and equity structures\n, • Future funding rounds, investment readiness and exit planning\n\n \n The Person \n You are likely to be a CFO, Finance Director, Fractional CFO or Portfolio CFO with experience supporting early-stage software businesses. \n You will have experience of: \n\n • Pre-revenue or early-revenue businesses\n, • SaaS, AI software or subscription business models\n, • Financial modelling and forecasting from first principles\n, • Defining funding requirements and funding strategies\n, • Raising or securing external finance\n, • Funding events ranging from approximately £100k to £1m+\n, • Board reporting and investor engagement\n\n Experience with Innovate UK funding, grant funding, R&D tax credits, share option schemes, equity structures, Series A funding, exit preparation and existing investor, lender or innovation funding networks would be highly advantageous. \n \n Apply now. \n

Your new companyAn established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities.Your new roleAs the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: \n\n • Leading the delivery of customer engagement strategies and resident involvement programmes.\n, • Facilitating tenant panels, scrutiny groups, forums, and engagement events.\n, • Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements.\n, • Producing reports, surveys, annual tenant reports, and impact assessments.\n, • Managing customer feedback, complaints monitoring, and service improvement initiatives.\n, • Building strong partnerships with community organisations, stakeholders, and external agencies.\n, • Supporting the development of staff training relating to customer engagement and tenant participation.\n, • Line managing a Community Partnership & Engagement Assistant.\n, • Representing the organisation at meetings, forums, and community events across the region.\n\n What you'll need to succeedTo be successful in this role, you will have: \n\n • Experience working within social housing, community engagement, customer involvement, or a related sector.\n, • Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles.\n, • Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders.\n, • Previous experience managing or supervising staff.\n, • Excellent stakeholder management and relationship-building skills.\n, • Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks.\n, • Strong communication, influencing, and organisational skills.\n, • Good digital and IT skills, including the use of social media and online engagement platforms.\n, • A full UK driving licence and access to a vehicle for business use.\n\n What you'll get in return \n\n • Competitive hourly rate of between £24.00 - £28.50 per hour.\n, • Opportunity to make a genuine impact on customer experiences and service improvement.\n, • Varied and rewarding role with a mix of office, community, and stakeholder engagement activities.\n, • Supportive and collaborative working environment.\n, • Opportunity to lead on resident engagement initiatives and influence organisational strategy.\n, • Ongoing professional development and training opportunities.\n, • Flexible role with travel across the West Midlands and occasional wider UK travel.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyA well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods.Your new roleAs a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: \n\n • Managing tenancy and estate-related issues across a designated housing patch.\n, • Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements.\n, • Supporting tenancy sustainment and signposting customers to relevant support services.\n, • Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes.\n, • Conducting tenancy visits, estate inspections, and customer meetings.\n, • Assisting with the allocation and letting of vacant properties.\n, • Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters.\n, • Supporting resident engagement activities and customer satisfaction initiatives.\n, • Maintaining accurate records and contributing to performance reporting requirements.\n, • Building strong relationships with community partners to support residents and improve neighbourhoods.\n\n What you'll need to succeedTo be successful in this role, you will have: \n\n • Previous experience within housing management, tenancy management, income recovery, or a related social housing environment.\n, • Knowledge of rent arrears management, tenancy sustainment, and housing legislation.\n, • Experience managing customer cases and resolving complex housing issues.\n, • Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders.\n, • Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters.\n, • Good IT skills and experience maintaining accurate housing management records.\n, • The ability to work independently, manage a busy caseload, and achieve performance targets.\n, • A full UK driving licence and access to a vehicle for business use.\n\n What you'll get in return \n\n • Competitive hourly rate of £21.00 - £25.00 per hour.\n, • Full-time temporary opportunity with a respected housing provider.\n, • Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities.\n, • Opportunity to make a tangible difference to residents and communities.\n, • Supportive team environment and exposure to a broad range of housing services.\n, • Flexible, community-based role with regular customer and stakeholder interaction.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

4Recruitment Services are seeking to recruit a Community Housing Officer for our client based in Dudley. \n Purpose of Role: \n\n • To deliver a community focussed tenancy and estates management service, highly visible to tenants, residents and other stakeholders.\n, • To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates.\n, • To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services.\n\n Duties include: \n\n • Manage a designated housing patch, acting as the main frontline contact for tenants and residents on tenancy and estate management matters.\n, • Provide advice, guidance, and support to customers in line with tenancy agreements, policies, and procedures.\n, • Manage tenancy compliance, including home visits, tenancy reviews, estate inspections, and proactive estate management.\n, • Investigate and respond to customer enquiries, complaints, compliments, and service issues promptly and effectively.\n, • Identify and manage breaches of tenancy conditions, including anti-social behaviour, taking appropriate enforcement action where required.\n, • Work with vulnerable residents and manage complex cases, coordinating support from relevant teams and external agencies to help sustain tenancies.\n, • Carry out estate walkabouts and inspections, identifying health and safety concerns, repairs, environmental issues, and improvements required.\n, • Support residents through challenging circumstances, including domestic abuse, bereavement, relationship breakdown, and changes in health or personal circumstances.\n, • Promote resident involvement and community engagement by building positive relationships with tenants, resident groups, local stakeholders, and partner agencies.\n, • Work collaboratively with colleagues and external organisations to improve neighbourhoods and enhance the customer experience.\n\n Essential Requirements: \n\n • Previous experience within housing, tenancy management, estate management, or a similar customer-focused role.\n, • Knowledge and understanding of tenancy agreements, housing policies, procedures, and relevant legislation.\n, • Experience of managing tenancy issues, including anti-social behaviour, tenancy breaches, and complex casework.\n, • Experience of undertaking home visits, estate inspections, and working within local communities.\n, • Full UK driving licence and access to a vehicle is essential, as the role requires travel across a designated housing patch.\n\n Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. \n To discuss this vacancy in further detail or any other vacancies, please contact our Team on or email

An exceptional opportunity has arisen for an experienced compliance leader to join one of the UK's most established digital businesses operating within the high-value transactions sector. \n This is a Board-facing leadership position with responsibility for building, enhancing and overseeing the firm's enterprise-wide compliance, financial crime, governance and risk management framework. Acting as the appointed Money Laundering Reporting Officer (MLRO), you will ensure the organisation continues to operate to the highest regulatory standards whilst supporting commercial growth across UK and international markets. \n Alongside ownership of the financial crime framework, you will also oversee data protection governance, enterprise risk and regulatory compliance, helping shape the organisation's long-term control environment. \n This role offers genuine strategic influence, working closely with executive leadership to ensure robust governance supports a fast-paced, technology-led business. Key ResponsibilitiesCompliance Leadership\n\n • Lead and continually enhance the firm's compliance strategy, governance framework and risk management programme.\n, • Partner with Executive Leadership and the Board to provide practical regulatory guidance and strategic advice.\n, • Promote a strong culture of integrity, accountability and risk awareness across the organisation.\n, • Produce meaningful Board reporting, management information and regulatory updates.\n, • Ensure regulatory obligations are translated into practical business processes and embedded across all departments.\nEnterprise Risk\n\n, • Design and maintain an enterprise-wide risk management framework covering operational, regulatory, financial crime and emerging business risks.\n, • Develop risk appetite statements, key risk indicators and ongoing monitoring processes.\n, • Conduct enterprise risk assessments and compliance reviews, recommending pragmatic improvements where required.\n, • Horizon scan for legislative and regulatory developments, ensuring the business remains ahead of changing requirements.\n, • Drive continuous improvement across governance, controls and internal assurance activities.\nFinancial Crime & MLRO Responsibilities\n As the appointed MLRO, you will have overall responsibility for the firm's financial crime framework including: \n\n • Ownership of AML, KYC, CDD, sanctions and financial crime policies.\n, • Oversight of customer due diligence and enhanced due diligence activity, including higher-risk and cross-border relationships.\n, • Management of suspicious activity reporting and engagement with relevant authorities where appropriate.\n, • Monitoring the effectiveness of financial crime controls, transaction monitoring and fraud prevention measures.\n, • Leading complex investigations and advising senior stakeholders on financial crime risk.\n, • Ensuring compliance with relevant UK financial crime legislation and wider regulatory obligations.\nData Protection & Information Governance\n\n, • Act as the organisation's Data Protection Officer.\n, • Maintain compliance with UK GDPR and associated privacy legislation.\n, • Oversee data protection governance, breach management, DPIAs and subject access request processes.\n, • Provide practical guidance to the business on privacy-by-design principles.\n, • Liaise with regulators where required regarding data protection matters.\nGovernance & Control Framework\n\n, • Develop and maintain policies, procedures and internal control documentation.\n, • Support information security governance, working alongside technology teams on recognised standards such as ISO27001 and related control frameworks.\n, • Ensure appropriate testing and monitoring programmes are in place across key compliance controls.\n, • Deliver regular assurance reporting and recommend improvements where control gaps are identified.\nLeadership\n\n, • Lead, mentor and develop the Compliance & Risk team.\n, • Establish clear objectives, accountability and performance standards.\n, • Deliver engaging compliance training programmes covering AML, financial crime, conduct risk, data protection and regulatory obligations.\n, • Build strong relationships across all business functions to ensure compliance becomes an embedded business partner rather than simply a control function.\nAbout You\n We're looking for an experienced compliance professional who combines strong technical knowledge with commercial awareness and excellent leadership capability. \n You will likely bring: \n\n • Significant experience leading Compliance, Financial Crime or Enterprise Risk within Financial Services, Payments, FinTech, E-commerce or another regulated environment.\n, • Previous experience acting as an MLRO, Deputy MLRO or senior Financial Crime leader.\n, • Excellent understanding of AML, KYC, sanctions, fraud prevention and wider financial crime regulation.\n, • Experience developing enterprise risk frameworks and Board-level governance reporting.\n, • Strong working knowledge of UK regulatory expectations and data protection legislation.\n, • Experience advising senior executives and influencing strategic decision making.\n, • Excellent communication skills with the confidence to challenge constructively when required.\n, • A pragmatic, solutions-focused approach with strong commercial judgement.\nDesirable Experience\n\n, • ICA, ACAMS or equivalent Compliance qualification.\n, • Data Protection qualification.\n, • Exposure to international regulatory environments.\n, • Experience within high-value online trading, digital financial services, payments, investment platforms, luxury goods, precious metals or regulated e-commerce.\n, • Knowledge of information security frameworks including ISO27001 or PCI standards.\n\n

\n Group Chief People Officer – Professional Services | Private Equity\n This is a pivotal group-wide leadership role, responsible for building and executing a progressive people strategy that fuels business growth, enables seamless integration through M&A activity, and ensures our culture and talent agenda remain central to our success. \n As a key member of the executive team, you will shape the people operations function across multiple businesses, driving initiatives that attract, retain, and develop exceptional talent in highly people-led, professional services environments. The Opportunity\n \n • Lead the Group HR and People function across multiple entities and locations.\n, • Design and deliver a people strategy aligned to business goals with a strong focus on growth, culture, and integration.\n, • Build a future-ready workforce, advancing talent acquisition, development, and succession planning.\n, • Drive cultural alignment post-acquisition, embedding engagement, wellbeing, and DE&I across the group.\n, • Oversee reward, compensation, and benefits to ensure competitiveness and alignment with financial strategy.\n, • Partner with senior leaders to implement organisational change and strengthen leadership capability.\n About You\n \n, • Private Equity (PE) experience – essential.\n, • Experience within partner-led and professional services organisations.\n, • Proven success in group-level CPO or equivalent roles, leading people strategy across multiple businesses and geographies.\n, • A strong track record navigating mergers and acquisitions, with expertise in integration and cultural alignment.\n, • Deep knowledge of talent management, change leadership, and organisational design.\n, • The ability to influence and partner with senior stakeholders at board level.\n, • Strong grounding in employment law, reward, DE&I, and workforce planning.\n, • Commercial acumen, analytical skills, and the ability to link people outcomes to business performance.\n Why REM Associates\n This is a rare opportunity to shape the people agenda for a high-growth, private equity backed group in the professional services space. You’ll have a genuine platform to influence strategy, drive transformation, and build a culture that delivers long‑term success. \n REF 3330c \n #J-18808-Ljbffr

\n Chief Marketing Officer (CMO) Job Summary\n As the Chief Marketing Officer (CMO) at islamteaching.com, your pivotal role centers around expanding our reach locally and internationally within our target markets. Your responsibilities encompass devising a comprehensive marketing strategy and budget for islamteaching.com’s global rollout, engaging with external agencies to create impactful marketing assets, and selecting the most effective marketing channels. Additionally, your role entails forging valuable partnerships with Islamic organizations and influential figures to endorse our platform. Key Responsibilities\n \n • Strategic Planning \n \n, • Develop a well-defined budget and marketing plan to guide islamteaching.com’s expansion efforts on a global scale.\n, • Collaborate with cross-functional teams to align marketing strategies with the platform's objectives.\n \n, • Asset Creation and Management \n \n, • Oversee the selection and management of external agencies responsible for producing various marketing assets, including visuals, TV and radio advertisements, and more.\n \n, • Multifaceted Marketing Channels \n \n, • Determine an array of marketing channels tailored to target our diverse audience, encompassing online platforms like Muslim websites and social media (e.g., Facebook), traditional media such as TV and radio advertising, as well as word-of-mouth marketing.\n \n, • Establishing Collaborative Partnerships \n \n, • Cultivate strong relationships with Islamic organizations that can serve as valuable allies in expanding our presence in target markets.\n, • Collaborate with these organizations to leverage their networks and resources for mutual benefit.\n \n, • Influencer Engagement \n \n, • Identify and approach prominent scholars and respected Muslim personalities with international influence.\n, • Persuade these individuals to endorse islamteaching.com through their social media channels, utilizing marketing materials crafted under your guidance.\n \n \n Your role as CMO is instrumental in elevating the profile of islamteaching.com and making it a recognized and trusted platform for Islamic education globally. By formulating and executing effective marketing strategies, forging strategic alliances, and leveraging influential endorsements, you will play a pivotal role in fulfilling our mission of providing high-quality Islamic education to students and tutors worldwide. \n #J-18808-Ljbffr

Job Title: Student Records and Finance Assistant Location: Birmingham Salary: £31,236 - £34, 610 per annum - SS4 Job type: Permanent; full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: This is an exciting role in a well-established and highly regarded team within University College Birmingham that is committed to putting students at the heart of all we do. We are looking for a new team player who thrives in a fast-paced environment supporting our new and continuing students providing advice and guidance on student funding available to support their studies with UCB. If you have a keen eye for detail, are a clear and sensitive communicator and skilled in the use of a range of database systems within a highly regulated environment, this could be your next role. If working within the post-16 and higher education sector appeals for your next career move and you can bring knowledge and understanding of this environment, please apply here. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government/Teachers' Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities * Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Tuesday 4th August 2026. Interview Date - Tuesday 18th August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Student Finance Officer, Student Funding Officer, Student Support Officer, Student Services Officer, Student Adviser, Student Support Adviser, Student Finance Adviser, Student Funding Adviser, Financial Support Adviser, Student Welfare Officer, Student Experience Officer, Student Engagement Officer, Student Information Officer, Student Records Officer, Student Administration Officer, Student Services Administrator, Higher Education Administrator, Education Administrator, will also be considered for this role

Job Title: Business Development Manager – Apprenticeship Programmes Location: Hybrid / Remote – UK Wide Salary: £40,000–£50,000 Base Salary + Uncapped Commission (OTE: £60,000–£70,000) About Our Client: Our client is one of the UK's leading development and training providers, trusted by global brands to deliver the skills needed for tomorrow's workforce. Working with some of the UK's most recognised organisations, they deliver innovative apprenticeship programmes across high-growth sectors including AI & Automation, Project Management, Leadership, and Business Improvement. They are also one of the UK's leading speaker bureaus, providing access to more than 900 world-class experts. They are looking for an ambitious, results-driven Business Development Manager to help organisations unlock the value of apprenticeship funding and develop their future talent. The Opportunity: The Business Development Manager is a high-impact sales role offering genuine autonomy, strong earning potential, and the chance to shape your own success. You will: ✔ Generate new business opportunities and convert employer enquiries into apprenticeship starts ✔ As the Business Development Manager you will advise organisations on apprenticeship levy funding and available training solutions ✔ Build and manage a strong pipeline through outbound sales activity, networking, referrals, and LinkedIn engagement ✔ Develop long-term client relationships that drive repeat business and account growth ✔ Prepare tailored proposals and commercial agreements that meet client objectives ✔ Cross-sell and upsell a range of learning and development solutions ✔ Collaborate with Marketing, Operations, Learning & Development, and Finance teams to ensure exceptional client outcomes ✔ Maintain accurate sales records, forecasts, and pipeline reporting ✔ Attend networking events and stay ahead of apprenticeship and workforce development trends What They Are Looking For: Essential Minimum 2 years' experience within apprenticeship sales or business development Strong understanding of apprenticeship funding and levy solutions Proven ability to generate and convert new business opportunities Consultative, solution-focused sales approach Excellent communication and relationship-building skills Self-motivated with the ability to work independently and as part of a team Established professional network across LinkedIn and relevant business communities You'll Thrive If You Are: Driven by targets and earning potential Confident in outbound sales environments Commercially minded and relationship-focused Passionate about helping organisations develop their people Why Join? Work with world-class experts and industry-leading content Sell highly relevant apprenticeship programmes in growth sectors Enjoy genuine autonomy and ownership of your sales success Be part of a culture built on excellence, integrity, and impact Access ongoing professional development and career progression opportunities * Join a supportive, high-performance team that rewards achievement Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

Annual salary: up to £31,000.00 \n Customer Liaison Officer \n Birmingham \n Fulltime –Permanent \n Salary up to £31,000 per annum + company van and fuel card \n 40 hours per week Monday – Friday \n About the Role: \n As a Customer Liaison Officer, you will be working on our planned and capital maintenance programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. \n Duties: \n\n • Provide a front-line professional service to all Customers & Tenants - pro-actively deliver a positive face to face experience\n, • Handling multiple tasks in a high volume in a rapidly changing environment\n, • Coordinate and deliver all customer operational related tasks and communication materials as appropriate\n, • Ensure customer & tennent appointments are attended on time and to standard \n, • Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively \n, • Support customer engagement activities across all channels\n, • Support Customer Service Centre with resolution of front-line complaints and queries \n, • Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations\n, • Convey accurate and timely information to customers and operational team, in clear terms\n, • Ensure customers opinions are acknowledged and feedback into operational teams champion customer insight solution \n, • delivering community projects\n\n Key Criteria: \n\n • Proven experience working within a social housing or local authority environment, with a good understanding of responsive repairs, planned works, compliance requirements and the importance of delivering services to agreed standards and KPIs.\n, • organised with a strong eye for detail, ensuring accuracy across documentation, reports, project updates and compliance records, and maintaining high standards throughout delivery\n, • Excellent communication skills (written and verbal)\n, • Demonstrable experience supporting or delivering projects from start to finish, managing timelines, coordinating activity, resolving issues.\n, • Experience engaging directly with residents, providing clear updates, managing expectations\n, • Experience handling customer complaints professionally and empathetically\n, • UK Full driving licence\n\n Benefits we can offer you \n\n • 25 days annual leave plus bank holidays\n, • Company Van and Fuel Card\n, • Uniform\n, • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!\n, • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.\n, • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more\n, • Family friendly policies\n\n All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. \n To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. \n Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. \n Apply below or to discuss your application further; contact: Francesca Swan () \n If you need any help with your application process, we are here to support you. We will be accessible every step of the way. \n At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. \n We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. \n In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Tradewind are working with a school based in the South-East area of Birmingham whoare looking for a caring, resilient and enthusiastic Family Support Worker or Pastoral Officer to join our team from September 2026. This is a rewarding role for someone who is passionate about supporting young people and helping them overcome barriers to learning. Working as part of our Inclusion team, you will support students who may be struggling with behaviour, attendance, emotional wellbeing or engagement in school. You will build positive relationships with students and their families, work closely with teachers and external agencies, and help develop strategies that enable every child to succeed. Key Responsibilities Provide one-to-one and small group support for students with behavioural, emotional or social needs. Build positive relationships with students who may be disengaged from learning or at risk of exclusion. Work closely with parents and carers to strengthen home-school partnerships. Carry out home visits where appropriate and support families in accessing relevant services. Develop and implement targeted intervention plans to improve behaviour, attendance and engagement. Liaise with external agencies including social care, Early Help, CAMHS and other support services. Support students during challenging situations, helping them develop emotional regulation and positive coping strategies. The Successful Candidate Will Have: Experience of working with children, young people and families in a school, youth work, social care or similar setting. Excellent communication and relationship-building skills. The ability to remain calm, patient and resilient when working with students presenting challenging behaviour. A good understanding of safeguarding, child protection and confidentiality. Knowledge of behaviour management and restorative approaches would be an advantage. The ability to work independently while also contributing positively to a wider team. If you are interested or would like more information, please click 'APPLY' and attach your CV

Job Title: Recruitment and Outreach Officer Location: Birmingham Salary: £31,236 - £34,610 per annum - SS4 Job type: Permanent; full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: It's an exciting time to join University College Birmingham. We are rapidly expanding our Higher Education and Further Education courses and as part of our growing UK Recruitment and Outreach team, you will play a key part on that journey. We are seeking a motivated Recruitment and Outreach Officer to represent University College Birmingham across Schools and Colleges, building meaningful partnerships and inspiring the next generation of students to pursue ambitious careers in industry-focused disciplines. This is an outward-facing role for someone who thrives on building relationships, delivering engaging presentations and making a tangible impact. You will act as a regional ambassador for UCB, championing our distinctive, career-led courses and supporting students to see higher education as a realistic and exciting progression pathway. Frequent travel across the West Midlands, and occasionally further afield, is required for this role. Therefore, a full UK driving licence and access to a vehicle are essential. If you are motivated by purpose, enjoy working with young people and want to play a direct role in shaping student journeys, this is an opportunity to make a visible difference. What You'll Be Doing: Representing University College Birmingham at Schools, Colleges and national recruitment events Delivering engaging presentations and interactive workshops Developing strong partnerships with teachers and careers leaders Promoting subject masterclasses and campus experiences Contributing to regional recruitment growth strategies Using insight and data to strengthen engagement activity Who We're Looking For: A confident and engaging communicator Comfortable presenting to large groups Skilled at building professional relationships Motivated by targets and impact Organised, proactive and able to manage a regional portfolio Passionate about supporting young people to achieve their potential Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 26th July 2026. Interview Date - Thursday 6th August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of: Student Recruitment, Early Careers Advisor, Career Advisor, Employment Advisor, Outreach Officer, Employment and Careers Advisor, University Outreach Officer, Recruitment Advisor, Placement Officer, Placement Advisor, Resourcing, Academic Outreach Officer, Recruitment, Recruiter, College Outreach Officer will also be considered for this role

Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of £21.00 - £25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Tenant Liaison Officer Location: Buckinghamshire Salary: £30,000 per annum + £3,000 Car Allowance Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic

Job Title: International Operations Officer Location: Birmingham Salary: £31,236 - £34,610 per annum - SS4 Job type: Permanent; full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Are you organised, detail-orientated, and passionate about making international Higher Education more accessible? We are seeking an International Operations Officer to join the International Office here at University College Birmingham. Key Responsibilities: Support all aspects of International Office administration, ensuring operational compliance in a sales-driven environment. Coordinate agent appointment, monitoring, renewal, and termination processes, ensuring all policies and regulations are adhered to. Manage agent records and contracts, carry out regular data returns, and answer agent enquiries relating to these matters. Process agent commission accurately and in line with the university's service level agreement. Why Join Us? As a key member of our operations team, you will play a pivotal role in ensuring we achieve our strategic objectives as well as providing our international partners with sector-leading support. We have a supportive, collaborative, and open-minded culture. You will be joining a university that thinks bold when it comes to delivering higher education and ensuring student success. Don't miss the opportunity to become part of the mission and make a real impact! Benefits: Generous allocation of annual leave 26 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government/Teachers' Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology home and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities * Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 2nd August 2026. Interview Date - Tuesday 18th August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: International Operations Coordinator, International Office Coordinator, International Office Officer, International Administrator, International Programmes Officer, International Partnerships Officer, International Admissions Officer, International Compliance Officer, International Student Recruitment Coordinator, International Relations Officer, Global Engagement Officer, International Support Officer, International Services Coordinator, will also be considered for this role

Job Title: Senior Global Mobility Officer Location: Birmingham Salary: £35,608 - £37,694 per annum - SS5 Job type: Full-time, Fixed term - until 31st August 2027 UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: Are you an experienced international higher education (HE) professional with a passion for bettering international HE? We are seeking a Senior Global Mobility Officer to join the International Office here at University College Birmingham. Key Responsibilities: To lead the planning, administration, delivery, and expansion of UCB's Global Mobility (outbound) and Global Experience (inbound) schemes, including the effective management of the Turing Scheme funding and the upcoming Erasmus+ scheme. Why Join Us? As a key member of the International Office, you will play a pivotal role in ensuring we achieve our strategic objectives as well as contributing to the expanding global mobility and global experience portfolio at UCB. We have a supportive, collaborative, and open-minded culture. You will be joining a University that thinks bold when it comes to delivering higher education and ensuring student success. Don't miss the opportunity to become part of the mission and make a real impact! Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government/Teachers' Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology home and cycle. Heavily-subsidised on-site car parking in central Birmingham Hybrid working opportunities * Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 26th July 2026. Interview Date - Thursday 13th August 2026. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Senior Global Mobility Officer, Global Mobility Officer, International Mobility Officer, Senior International Officer, Global Experience Officer, International Programmes Officer, Study Abroad Officer, Outbound Mobility Officer, Inbound Mobility Officer, International Partnerships and Mobility Officer, Erasmus+ Officer, Turing Scheme Officer, International Education Officer, Student Mobility Officer, Global Engagement Officer, will also be considered for this role

Your new company An established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities. Your new role As the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: Leading the delivery of customer engagement strategies and resident involvement programmes. Facilitating tenant panels, scrutiny groups, forums, and engagement events. Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements. Producing reports, surveys, annual tenant reports, and impact assessments. Managing customer feedback, complaints monitoring, and service improvement initiatives. Building strong partnerships with community organisations, stakeholders, and external agencies. Supporting the development of staff training relating to customer engagement and tenant participation. Line managing a Community Partnership & Engagement Assistant. Representing the organisation at meetings, forums, and community events across the region. What you'll need to succeed To be successful in this role, you will have: Experience working within social housing, community engagement, customer involvement, or a related sector. Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles. Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders. Previous experience managing or supervising staff. Excellent stakeholder management and relationship-building skills. Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks. Strong communication, influencing, and organisational skills. Good digital and IT skills, including the use of social media and online engagement platforms. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of between £24.00 - £28.50 per hour. Opportunity to make a genuine impact on customer experiences and service improvement. Varied and rewarding role with a mix of office, community, and stakeholder engagement activities. Supportive and collaborative working environment. Opportunity to lead on resident engagement initiatives and influence organisational strategy. Ongoing professional development and training opportunities. Flexible role with travel across the West Midlands and occasional wider UK travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands. About the Role The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Lead Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer value. What You’ll Do • Setup customer accounts; facilitate onboarding; orient stakeholders; walk through administration portals; introduce support channels., • Identify expansion opportunities; analyze platform usage and customer environments; conduct success planning and strategy sessions; align business outcomes with product adoption., • Conduct assessments; recommend solutions and architectures across DSPM, Privacy, Data Security, and AI Governance offerings., • Perform technical health checks; assess data security, privacy, and AI governance posture; deliver quarterly value and adoption reviews., • Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights., • Build business cases; define value realization; articulate expansion opportunities; schedule checkpoint reviews with stakeholders., • Engage CISO, CIO, Chief Privacy Officer, and Data Leadership stakeholders with clear risk, status, and opportunity updates; support executive discussions and roadmap alignment., • Collaborate on adoption and expansion initiatives to drive customer success., • Operate with a long-term account assignment model tied to ARR and growth potential, typically covering Strategic and Enterprise accounts with significant annual contract value., • Own the technical success plan and adoption roadmap; influence expansion and renewal outcomes in partnership with Sales and Customer Success leadership. What You’ll Bring • 12+ years in customer-facing technical roles focused on data security, privacy, governance, cloud security, or enterprise software (e.g., Technical Consulting, Solutions Architect, Sales Engineer, Technical Account Manager, Customer Success Engineer)., • Hands-on expertise across cloud platforms, data platforms, SaaS applications, security technologies, and enterprise architectures., • Strong experience conducting technical assessments, driving adoption programs, and delivering measurable customer outcomes; familiarity with DSPM, Privacy, or AI Governance platforms is a plus., • Preferred certifications: AWS Solutions Architect, Microsoft Azure Administrator or Solutions Architect Expert, CISSP, CIPP, CIPM, or similar industry certifications., • Proven ability to translate business outcomes into technical adoption roadmaps and measurable value., • Executive stakeholder engagement skills (CISO, CIO, Chief Privacy Officer, Chief Data Officer) with the ability to synthesize technical, business, and risk signals into clear recommendations., • Excellent communication, cross-functional collaboration, and stakeholder management skills. What You’ll Get: Veeam offers benefits that support your whole self: • 25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares, • Private medical, dental, and vision insurance with dependent enrolment, • Life insurance with enhanced coverage and global 24/7 protection, • Income protection after 26 weeks, covering a portion of salary, • Defined contribution pension plan with employer match, • Worldwide travel insurance for business and leisure, with option to enroll dependents, • Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs, • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning Please note: If an applicant is permanently located outside of United Kingdom, Veeam reserves the right to decline the application for this position. #LI-DF1 #LI-REMOTE Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our _, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment. _

Are you a creative communicator with a flair for storytelling and a passion for protecting animals from cruelty? Animal Welfare Investigations Project (AWIP) is on the frontline of the fight against organised animal cruelty — from dogfighting and wildlife trafficking to the global dog-meat trade. We’re building a bold, modern movement of supporters who fund our covert investigations and help us bring offenders to justice. We’re now seeking a Social Media Officer to join our fast-paced Marketing & Communications Team. This new role will drive income generation and supporter acquisition through innovative organic content, paid social campaigns, and virtual challenge events. Reporting to the CEO and working closely with our Digital Marketing Officer and Gifts in Wills Officer, you’ll: • Create and implement a social media strategy that delivers measurable fundraising growth., • Plan, launch, and optimise virtual fundraising challenges (e.g. “Run for the Dogs” or “Step Up for Wildlife”) with clear KPIs and ROI tracking., • Develop compelling content across Facebook, Instagram, TikTok, LinkedIn, and X (Twitter) that converts non-financial action takers into one-off and recurring financial supporters., • Manage paid social advertising campaigns to grow AWIP’s supporter database and drive recurring giving., • Monitor and respond to comments, messages, and supporter queries across all channels, ensuring brand integrity and compassionate engagement., • Flag and report social media content involving potential animal cruelty, and liaise with AWIP’s investigators to gather information from potential witnesses. As part of this work, you may be required to complete witness statements and attend court to give evidence. You will also receive training in open-source intelligence (OSINT) and social media analysis to support ongoing investigations., • Attend national and international field activities and events to produce impactful, behind-the-scenes content showcasing AWIP’s lifesaving work., • Attend digital fundraising and social media conferences to represent AWIP, and submit speaker proposals to increase our thought leadership in digital fundraising. You’re a strategic, data-driven communicator who thrives on measurable impact. You combine creativity with analytical thinking — understanding how to use content to drive engagement, income, and action. Essential: • Proven experience managing social media channels for an organisation or brand., • Strong writing, editing, and visual-content skills (e.g. Canva, Meta Business Suite)., • Experience in social-media advertising or supporter acquisition campaigns., • Passion for animal welfare and investigative storytelling., • Comfortable handling sensitive or distressing material with professionalism and resilience. Desirable: • Experience with fundraising or challenge-event marketing., • Familiarity with tools like MailerLite, FundraiseUp, Tally.so, or Salesforce., • Willingness to travel nationally or internationally for short assignments. This is a permanent position, offered initially at 22.5 hours per week (3 days), with a starting salary of £28,000 FTE (£18,000 pro rata). The role includes a 6-month probationary period, during which performance and income results will be reviewed — including delivery of at least one virtual fundraising challenge. Following successful completion of probation and achievement of key performance indicators, there may be an opportunity to increase this role to full-time hours. • Fully flexible working (with occasional in-person team events), • Annual salary review and growth-linked progression within a small organisation, • Private healthcare insurance with employee assistance programme, • Pension contributions in line with the Living Pension contribution rates, • Fully funded, ongoing professional development in digital fundraising and social media content creation, • The chance to make a tangible difference for animals worldwide

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Senior Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, managing some of our most strategic and complex customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of key strategic accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently exceed internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver expert-level, use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption without reliance on peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by achievement of individual digital goals. Frequently share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing and upskilling the broader team., • Lead with Product Expertise: Establish and maintain expert level mastery of the Quantum Metric platform, quickly adopting new capabilities and serving as a subject matter expert for both customers and internal peers. Create reusable applications of new technologies and identify best practices that the broader team leverages for success., • Deliver Thought Leadership: Acts as a subject matter expert within your assigned vertical, actively contributing to vertical playbooks and key strategic initiatives that define and advance Quantum Metric’s Business Consulting methodology. Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy, consulting peers on how to achieve similar success., • Mentor and Elevate the Team: Frequently coach new hires and associates to ramp quickly and achieve measurable success. Regularly mentors peers, frequently sharing expertise in team forums, and provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Independently design and execute action plans to remediate deficiencies, with a proven track record of retention in at-risk accounts., • Language Requirements: Fluency in English and at least one additional language (Spanish, French, or German), with the ability to effectively support and communicate with customers in both., • Experience & Background: 5+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

📌 Position Title: Product Manager 🌍 Location: Remote – Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 6am-2pm Eastern Standard Time (to ensure overlap with US team), we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be required to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Full-Time Employee 🤝 Reporting To: Chief Product Officer Role Impact We’re not looking for a traditional Product Manager. We’re looking for a deeply technical, AI-native, customer-obsessed product leader who can build a world-class, consumer-grade experience in a category that hasn’t historically delivered one. As a Product Manager at Nexford, you will own and evolve critical parts of the learner journey end-to-end. This is not about shipping features. It’s about building a product that learners come back to every day, stay engaged with over months and years, and ultimately credit with changing their lives. You will operate at the intersection of AI, product, and human behavior. You will deeply understand our learners, speak with them constantly, and translate real needs into thoughtfully designed experiences. You will help define what an AI-native, learner-first university actually looks like in practice. If you’ve built sticky B2C products, are obsessed with understanding users, and know how to turn AI capabilities into real user value, this role is for you. Key Responsibilities Own the Product, Not Just the Roadmap Take full ownership of product areas across the learner lifecycle. Define what to build, why it matters, and how success is measured. Customer Obsession & Design Thinking Develop a deep, continuous understanding of our learners through regular user conversations, research, and behavioral analysis. Apply strong design thinking principles to ensure every product decision is intentional, user-centered, and outcome-driven. Build AI-Native Experiences Identify and ship AI-powered features that meaningfully improve the learner experience. Move beyond surface-level integrations and build products where AI is core to the value proposition. Drive Engagement & Retention at Scale Design systems that keep learners coming back. Obsess over activation, habit formation, and long-term retention across a multi-month and multi-year journey. Operate Like a B2C Product Leader Build consumer-grade experiences for a global audience. Raise the bar on usability, personalization, and product quality. Turn Data Into Decisions Instrument everything. Run experiments. Combine quantitative data with qualitative insights to drive prioritization and iteration. Lead Cross-Functionally Work closely with Engineering, Design, Data, and business teams to ship high-quality products quickly. Create clarity and momentum across teams. Move Fast, Improve Constantly Ship, learn, iterate. Maintain high standards without slowing down. Continuously raise the bar. Skills & Qualifications Proven B2C Product Builder 5+ years as a Product Manager building and scaling B2C products, ideally with global audiences. Experience with products that require sustained engagement, not one-time transactions. AI-Native Thinking (Non-Negotiable) Strong understanding of AI/ML and hands-on experience building AI-powered products. You know what’s real vs hype and can translate capabilities into shipped features. Customer Obsession (Non-Negotiable) You speak with users constantly. You deeply understand their needs, behaviors, and pain points, and you build products that reflect that understanding. Strong experience with user research, usability testing, and translating insights into product decisions. Retention is Your Game You have a track record of improving activation, engagement, and retention in products with long customer journeys. Highly Technical You’re comfortable going deep with engineers. You understand systems, APIs, data flows, and how modern products are built. You use AI tools daily. Product Judgment You know what matters. You can prioritize effectively and make high-quality decisions with imperfect information. Relentless Ownership You don’t wait. You don’t need hand-holding. You take responsibility for outcomes, not just output. Clear Communicator You can align teams, simplify complexity, and articulate product direction clearly. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply! About Nexford University Nexford University is a next-generation learning institution based in Washington, D.C. We're on a mission to revolutionize education by providing learners worldwide with access to high-quality, affordable, and dynamic online education that equips them for success. We prioritize skills over theory, preparing our learners for the workplace of the future in industries with immense growth potential. Our goals are clear: 🚀 Empower learners with the skills they need to achieve their career aspirations. 🌍 Deliver a 100% online global education, ensuring accessibility regardless of location. 💼 Offer an educational model centered on mastery of workplace competencies. 🧠 Foster critical thinking, problem-solving, and lifelong learning skills. 🤝 Create a global community, harnessing collaborative technology for learner success. 💲 Provide flexible, affordable, and continuously updated educational opportunities. Interested in finding out more about us? Visit _ for more information and join our mission!

An exciting opportunity has arisen for a School Business Development Executive / Account Manager to join a social enterprise that connects employers with schools to create inclusive work-based learning opportunities for students, particularly those with special educational needs or from disadvantaged backgrounds. As a School Business Development Executive / Account Manager, you will be developing relationships with schools and careers hubs to promote a well-established careers engagement platform. This role is full-time remote based offering a salary of £30k FTE plus generous commission and benefits. The candidate must possess experience in both account management and new business development. You will be responsible for: • Proactively reaching out to schools to introduce and promote an innovative platform supporting student career development, • Building and managing relationships with Careers Leaders, Officers, and occasionally Head Teachers, • Collaborating with regional Careers Hubs and education networks to broaden reach, • Coordinating meetings via phone, Teams, or face-to-face to support engagement and growth, • Representing the organisation at relevant regional and national events, • Providing accurate internal updates and contributing to reporting processes, • Ensuring internal policies, such as safeguarding and health & safety, are adhered to What we are looking for: • Previously worked as a Account Manager, Sales manager, Business Development Manager, Partnership Manager, School Engagement Manager, Education Partnership Manager, Educational Sales Executive, Education Account Manager, Education Outreach Coordinator, School Relationship Manager, Educational Partnerships Executive, School Liaison Manager, Student Career Development Officer, School Engagement Executive, Business Development Executive, Career Engagement Officer, Business Development Specialist, Business development Consultant, sales consultant, Business Development Advisor, Business Development Adviser, Business Development Officer or in a similar role, • Must have 3 years’ experience in direct sales (excluding retail or general customer service), • Have 2 years’ experience in selling or sales to schools., • Strong track record of working within the education supply chain or selling into schools, • Full UK driving licence and right to work in the UK What’s on offer: • Competitive salary, • Term-time only role, • Flexible working pattern, • Generous commission structure, • 25 days annual leave plus 8 bank holidays (pro rata, within school breaks), • Travel expenses covered This is a brilliant opportunity to join a values-led organisation and play a meaningful role in shaping young futures. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleAs a Business Consultant, you will play a critical role in helping enterprise clients unlock the full potential of the Quantum Metric platform. You’ll lead customer activation through enablement and operationalization efforts, ensuring each enterprise customer realizes measurable business value and long-term success through our partnerships. In this role, you’ll serve as the digital expert to stakeholders ranging from day-to-day practitioners & power users to executives, working to support large enterprise customer accounts. You’ll deliver tailored training aligned to each organization’s unique priorities, guide customers in applying our technology to solve key digital challenges, and provide in-depth quantitative analysis that translates insights into action, contributing to customers achieving their digital goals. Your success will be evaluated through account retention, customer adoption of the Quantum Metric platform, and the tangible value you create in partnership with our clients. • Drive Strategic Customer Outcomes: Take complete ownership of a book of business consisting of large, enterprise accounts, operating as the primary advisor on activation and business value to help customers achieve their digital goals. Consistently achieves internal retention and renewal targets that demonstrate customer mission criticality., • Deliver Successful Activation: Design and deliver use case–based training curriculum across all enterprise functions, enabling organizations to solve their most pertinent digital challenges and to operationalize Quantum Metric at scale. Build and facilitate advanced sessions, onsite workshops, executive briefings, integration into customer workflows, and tailored strategies that drive adoption with minimal peer or leadership input. Create best in class monitoring solutions for customers to keep a pulse on their digital experiences via dashboards, reports, and alerting., • Surface Actionable Insights: Go beyond defect detection to identify innovative, high-value opportunities for digital optimization across both digital and omni-channels experiences, tailored to each customer’s strategic priorities. Provide data-driven recommendations that inform both customer decision-making and overall digital strategy. Demonstrate significant contributions to your customers as measured by improvement of individual digital key performance indicators vs. goals. Periodically share customer wins and successes broadly across the vertical and organization as a whole to foster knowledge sharing., • Lead with Product Expertise: Establish and maintain advanced-level mastery of the Quantum Metric platform, understanding how to derive value from each feature and how to translate each into solving customer business questions. Ability to live problem solve with customers without pre-investigation to quickly reach solutions. Swiftly adopt applications of new technologies to enable customers on application to their business to derive value., • Deliver Thought Leadership: Provide thought leadership on industry best practices, guiding peers and customers alike on how to maximize value from the platform. Displays avid problem solving skills related to both customer digital challenges and customer activation strategy., • Elevate the Team: Frequently sharing expertise in team forums. Regularly assist peers by knowledge sharing & answering questions over Slack to provide additional support on customer engagements when needed, modeling best-in-class consulting practices., • Proactively Mitigate Risk Across Accounts: Anticipate renewal risks and proactively monitor customer engagement tied to adoption and value to surface concerns early and often. Design and execute action plans to remediate deficiencies with some input from leadership., • Language Requirements: Fluency in English and at least one additional language (Spanish or French) with the ability to effectively support and communicate with customers in both., • Experience & Background: 2+ years of professional experience in digital analytics, digital product management, digital consulting, or a related field, with a proven ability to transform data into business impact., • Analytical Expertise: Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations. Thrives on solving ambiguous, high-impact business challenges., • Self-Starter Mentality: Highly motivated and proactive, with a track record of thriving in fast-paced, high-pressure environments while maintaining composure and focus., • Client-Facing Leadership: Comfortable serving as a subject matter expert in customer engagements, interfacing directly with customers, with strong consulting and advisory skills that build trust at the executive level., • Communication Excellence: Exceptional verbal and written communication abilities, with polished presentation skills and the confidence to train and engage large audiences of 50+ participants., • Organization & Adaptability: Strong time management and prioritization skills, capable of balancing multiple client needs simultaneously and adapting quickly to shifting priorities., • Travel: Spend up to 10% of the time visiting customers to provide onsite enablement at their local offices.💻 Recruitment ProcessInterviews can feel unpredictable - we get that. Here is the expected process for this role:, • Recruiter Screen (30 minutes) - Independent Assessment (1 hour) - Hiring Manager Interview (45 minutes) - Bilingual Conversation (30 minutes) - Director Interview (30 minutes) - VP, Consulting Services Interview (45 minutes) - Chief Customer Officer Interview (30 minutes) - CEO Interview (30 minutes) Note: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest. 🏆 Perks & Benefits - United Kingdom Private Medical Insurance (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendEnhanced Parental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🏅Perks & Benefits - SpainOne time Home-Office Stipend - upon hireMonthly Business Expense StipendStock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramCompany-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)Flexible SchedulesWork From HomeMacBook and awesome swag delivered to your doorRECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)QM-funded Restaurant VouchersPrivate Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental careEncouraging and collaborative culture 🐉 About Quantum MetricAs a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to _. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Midlands ETS has been supporting 16 to 25 year old young people for over 14 years.We deliver apprenticeships throughout the Midlands and South of England together with a Study Programme.This role will be based in our Centre in Chelmsley Wood.We are currently looking for someone who has a passion for

We are currently recruiting on behalf of a well-established housing association for an experienced Community Engagement Officer to join their team on a temporary basis for an initial period of four months. This is a key role within the organisation, supporting customer engagement, tenant involvement, regulatory compliance, and continuous service improvement. The successful candidate will play an important part in ensuring tenants have a meaningful voice in shaping services and that the organisation can demonstrate strong evidence of customer-focused delivery. The role will suit an experienced housing, customer engagement, or resident involvement professional who can quickly build relationships, manage priorities, and make an immediate contribution. Key Responsibilities of a Community Engagement Officer: Lead and coordinate customer engagement activities, ensuring tenants have meaningful opportunities to influence and scrutinise services. Support tenant panels, scrutiny groups, and resident involvement activities to ensure customers can hold the organisation to account. Gather, analyse, and present customer feedback to support service improvements. Work with internal teams to collect evidence and information for regulatory reviews, audits, and self-assessments. Support compliance with consumer standards, tenant satisfaction measures, and customer-focused regulatory requirements. Produce clear and concise reports, performanc...

Community Partnership and Engagement Officer Temporary role Location: Great Barr, Birmingham Salary: £39,000 - £41,000 Working Hours: 35 hours per week Monday to Thursday 9:00am 5:00pm and Friday 9:00am 4:30pm. Flexibility is required as some evening and out of hours work will be necessary to support meetings and events. Groomfield Recruitment are proud to be working on behalf of our client to recruit an experienced Community Partnership and Engagement Officer. This is an exciting opportunity for a customer-focused housing professional to take ownership of tenant engagement, community partnership activity and customer satisfaction initiatives across the organisation. The successful candidate will play a key role in ensuring tenants have a strong voice, services continue to improve, and the organisation remains compliant with consumer standards and regulatory expectations. The purpose of the role is to lead and develop customer engagement strategies, strengthen relationships with tenants and external partners, oversee tenant satisfaction measures and complaints performance, and ensure the organisation delivers a high-quality, inclusive and customer-focused service. Key Responsibilities Leading on tenant and customer engagement activity across the organisation, ensuring customers have meaningful opportunit...

Community Engagement Officer (Part-Time). Community-based role (flexibility required, including occasional evenings/weekends).

Housing Officer Location: Dudley, West Midlands (Hybrid) Contract: Interim, 3-6 Months Hours: Full-Time, Monday to Friday Salary: 25.71 - 28.95 Sellick Partnership is partnering with a local authority in the West Midlands to recruit to an experienced Housing Management professional to join a well-established housing organisation on an interim basis for an initial 3-6 month period. This is a varied role focused on resident engagement, service improvement, customer satisfaction, stakeholder management and housing service delivery. You will play a key role in ensuring residents have a strong voice in shaping services while supporting the organisation's commitment to delivering excellent customer outcomes. Key Responsibilities of the Housing Officer includes: • Leading on tenancy related issues, • Meeting with residents and discussing local issues, • Representing the organisation at meetings and forums as an ambadassor, • Delivering resident engagement and tenant participation activities, • Build strong relationships with tenants, residents, community groups and partnership organisations, • Analysing resident feedback, • Coordinating customer forums, resident panels and consultation events, encouraging greater involvement and improving customer satisfaction, • Suppor...

Tenant Engagement Manager Join a well-established local authority in the West Midlands in a rewarding interim opportunity where you'll play a key role in shaping tenant engagement and ensuring resident voices influence service delivery. This Tenant Engagement Manager position offers a 6–12 month contract, leading an experienced team while driving forward resident engagement, consumer regulation compliance and service improvement across the housing service. You'll be joining a collaborative housing team at an exciting time, with the opportunity to lead on a high-profile engagement strategy, strengthen resident involvement, and support preparations around the Social Housing Consumer Standards. This is an excellent opportunity for an experienced housing professional looking to make an immediate impact within a large social housing provider. We'd love to hear from anyone with a background as a Tenant Engagement Manager, Resident Engagement Manager, Community Engagement Manager, Housing Team Manager, Customer Engagement Manager, or someone with extensive experience managing resident involvement within social housing. As the Tenant Engagement Manager, you will be: Managing a team of Tenant Engagement Officers and a Quality & Development Officer, providing day-to-day leadership, supervision and performance management Leading the delivery of resident engagement activities, including consultations, tenant and resident associatio...

Asset Manager Salary: c. £60,000 Hours: Full time - 35 hours Contract: Permanent Location: Hybrid Working (40% Head Office, West Bromwich) The West Brom are looking to recruit an Asset Manager to join our IT Service team. This is a critical role within our Chief Information Officer function and you will be responsible for developing and owning the tooling, end-to-end process of managing IT assets to ensure they are used, maintained, upgraded, and decommissioned at the end of their life cycle. You will also be responsible for managing and monitoring software compliance, licensing and maintenance of IT hardware and the software Asset Register. Key Responsibilities: Operate, support and improve the software and IT hardware governance processes and procedures across the business to improve the data collection. Support the implementation of the new CMDB and replacement Asset management tooling. Populate and maintain a hardware and software Asset Management database. Through the use of the asset management tools, monitor and manage hardware and software assets to ensure the required information is captured and is current and correct and provides a single source of truth ensuring accurate recording and reporting of all IT assets. Manage software compliance and license utilisation to ensure the most effective software licence agreements are achieved and that we remain compliant of its licence agreements, and reduce the cost through the central management of software licenses, aiding in the purchase process and allowing for underutilised licenses to be removed or relocated. Manage any financial and compliance risks and/or issues raised on IT assets. Manage the software onboarding process effectively by triaging software requests and providing approvals after reviewing the licence position. Undertake internal audits of hardware and software assets as required, providing regular MI on overall compliance to minimize the risk to the business. Engagement with external 3rd party suppliers and ensuring all Assets are managed effectively and best practice followed. Skills and Experience Required: Technical expertise with regard to understanding software deployment, management, licensing and contracts. Experience in implementing, configuring & developing a ITAM tool preferably Lansweeper. SNOW experience would also be beneficial. Experience in analysing and presenting data to senior management. Strong knowledge of IT software and hardware as well as demonstrable experience in working in an IT Asset Analyst or similar type role. In depth knowledge of licensing agreements involving software, including Microsoft, Oracle etc. Excellent communication and interpersonal skills. ITIL Foundation or higher. An Industry Certification such as Certified IT Asset Manager (CITAM) or Certified Hardware Asset Management will be an advantage. IT Risk Management awareness. Ability to work collaboratively while recommending decisions and risks and the reasoning behind them. We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply. What's in it for you: We pride ourselves on our development opportunities and always look to promote from within wherever possible, Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year, 2 paid volunteering days a year, Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and well match your further contributions up to 10.6% Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave, Life assurance provided by the Society at 4 times your salary, Yearly performance related pay scheme and pay review, Private medical insurance thats discounted when your time with us grows, with the option to include family members, Salary Sacrifice Electric/Hybrid Car Scheme, A Perkbox account giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more! And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness. Why choose the West Brom? At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Broms biggest asset that doesnt mean just viewing them as employees. Were proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employers are the heart of bringing our new vision to life- where our customers and communities own a more secure future. Everyday, through the work they do together and the care they show, theyre helping turn that vision into real and lasting. Were a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. Well do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what were looking for. If you need any support with applying to one of our roles, get in touch. Do it today and click apply! Please note We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible Head Office: 2 Providence Place West Bromwich B70 8AF. The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. the West Brom is a trading name of West Bromwich Building Society. TPBN1_UKTJ

Are you passionate about building relationships, creating opportunities and making a lasting impact in your local community? A specialist SEND college in Kingston upon Thames is looking for an enthusiastic Community Engagement Officer to become the link between the college, its students and the wid

Candidates applying for this role must have extremely confident communication skills, and passion to drive and deliver engagement with.

Previous experience working as a Security Officer within a Hotel, Leisure or Customer-Facing environment is preferred!.

Quality & Information Security Officer.

Travel Allowance + Stay Away Included + Discretionary Bonus + Pension + Holidays + Private Medical Insurance + Package + Technical Progression + 'Immediate Start'.Join a high-performing, fast-growing contractor delivering complex, high-value (£100M+) mission-critical projects across the UK and Euro

Customer Liaison Officer / Housing Officer. My client a housing association, is looking for a Customer Liaison Officer to deliver the Customer Liaison Service for all their residents in defined customer areas, achieving positive outcomes for the organisation and customers.

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Location: Sutton Coldfield, Birmingham (UK).Deliver compassionate, one-to-one support to clients in the places that matter mosttheir homes.We offer flexible hours, supportive training, and a collaborative team environment where your dedication truly makes a difference.We are looking for a Carer who

We'd love to hear from anyone with experience as a Customer Complaints Officer, Complaints Officer, Housing Complaints Officer, Customer Resolution Officer, or Complaints Handler within Social Housing. This Customer Complaints Officer position offers the opportunity to manage complex complaints from

We'd love to hear from anyone with experience as a Customer Complaints Officer, Complaints Officer, Housing Complaints Officer, Customer Resolution Officer, or Complaints Handler within Social Housing. This Customer Complaints Officer position offers the opportunity to manage complex complaints

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Were looking for a proactive and organised Homeownership Officer to join our Homeownership team in Long Stratton, Norfolk.

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