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At FPC Global, our people are our greatest asset. We’re a fast-growing, global consultancy where collaboration, innovation, and ambition come together to deliver exceptional outcomes across the full facility lifecycle. Founded in 2014 by our CEO, Dean Francis, we’ve grown into a team of 140+ professionals working across the Americas, EMEA, APAC, and our London headquarters. We partner with clients to deliver integrated, future-focused consultancy services—setting new benchmarks for sustainability, technology, and performance. We believe great ideas can come from anywhere. That’s why we foster a culture where voices are heard, initiative is encouraged, and careers are built with purpose. The Digital Buildings System Engineer is responsible for managing the complete process of onboarding and integrating diverse building management systems (BMS), IoT devices, and facility management solutions into a designated cloud platform. This role is platform-agnostic, designed to work across various hardware and software ecosystems, ensuring seamless data integration and compatibility. Leveraging expertise in building automation technologies and communication protocols, the engineer connects disparate systems regardless of brand or manufacturer, enabling secure and optimized data flow for real-time analytics, remote monitoring, and enhanced operational efficiency. In this highly technical role, you will collaborate with global teams in IT, security, networking, and infrastructure to deliver IoT and cloud-based solutions for a global office portfolio. You’ll demonstrate adaptability by learning and working across multiple cloud environments (AWS, Azure, Google Cloud) and diverse BMS and IoT systems. Success requires a fast learner with strong communication skills, able to respond to shifting priorities and make informed decisions quickly, even with limited information. This role supports digital transformation for smart buildings, creating data-driven, future-ready facility management solutions Key Responsibilities: The responsibilities for this role include: To ensure smooth integration, optimization, and security of applications on cloud platforms. Troubleshoot issues, manage performance, and align cloud solutions with business objectives. Delivery of technical and some non technical (as training and knowledge allows) related engineering Services and projects for clients in accordance with the Proposal, Scope of Work (SoW) and/or Engagement Letter. Manage own workload, communicating and escalating any issues to line manager accordingly • Building System Integration:, • Assess and analyze existing building systems, including BMS, HVAC, lighting, energy, and IoT devices., • Map and document building systems architecture to ensure compatibility with cloud migration strategies., • Cloud Onboarding & Configuration:, • Configure cloud infrastructure to receive and process data from various building systems., • Develop and implement data flow protocols from on-premises building systems to cloud platforms, ensuring data quality and integrity., • Work with cloud platforms (e.g., AWS, Azure, Google Cloud) to set up required services, storage, and data processing pipelines., • Device Qualification and Testing, • Testing, validating, and troubleshooting application drivers across a range of IoT devices and gateways., • Collaborating with device manufacturers to support driver development, improve compliance, and resolve integration issues., • Managing and maintaining devices in an IoT testing lab, including physical installation, setup, configuration, and lifecycle management., • Supporting MSIs with deployment of compliant solutions and onboarding of building systems to Cloud Platforms., • Working with various tools and platform developers to identify defects, suggest improvements, and support feature validation., • Data Management & Security:, • Ensure compliance with cybersecurity and data privacy policies in data transfer and cloud storage., • Implement encryption, authentication, and access control measures to protect building and operational data., • Data Analytics and Reporting, • Analyze system data to generate insights on performance, sustainability, and operations., • Prepare detailed reports on building operations for stakeholders., • Preferred knowledge of Apps Scripts, • Collaboration & Stakeholder Engagement:, • Liaise with IT, facility management, and operations teams to understand building system requirements and constraints., • Provide technical support and training to on-site staff on cloud-based building management tools., • Testing & Troubleshooting:, • Conduct pre- and post-onboarding testing to validate data integrity and system performance., • Identify, troubleshoot, and resolve issues related to data transmission, system compatibility, and network connectivity., • Documentation & Reporting:, • Maintain comprehensive documentation of onboarding processes, system configurations, and cloud settings., • Generate regular reports on onboarding status, system performance, and key metrics, • FPC Responsibilities:, • Represent FPC in a professional manner internally and externally, and achieve a high level of customer satisfaction for all work performed, • Be an effective Digital Building Services team member, communicating with colleagues and working collectively to contribute to the development of Digital Buildings Services Group and the FPC business as a whole, • Report to line manager, acting in accordance with their requests and direction and those of FPC management, • Manage own workload, communicating and escalating any issues to line manager accordingly, • Act in accordance with all FPC employment policies and procedures, including FPC Employee Handbook, Health & Safety and Time and Expenses Reporting, • Carry out any other duties reasonably requested by FPC Management Required Qualifications & Experience Experience • 7+ years of experience in the design and configuration of building automation systems, cloud integration, or IT infrastructure roles., • Hands-on experience in systems integration and related industries such as architecture, design, or construction., • Strong understanding of cybersecurity best practices for cloud integrations., • Knowledge of edge computing and data preprocessing methods for IoT systems. Technical expertise in delivering digital and smart building projects, including: • Digital Building Systems Integration (design, development, and implementation)., • Building Controls Systems & Automation., • Cybersecurity best practices., • Device Qualification and Testing, • IP Networking (IPv4, IPv6, switching, routing, DHCP, WiFi, structured cabling, etc.)., • System Audits & Site Surveys. Education • Bachelor’s degree in Controls Engineering or a related field. Certifications (Preferred but not mandatory) • Experience with BMS systems such as Niagara, Delmatic, Delta, or LoRaWAN. Certifications in these are beneficial., • Cloud platform expertise in AWS, Azure, or Google Cloud, including relevant cloud services (e.g., data storage, IoT hubs). Certifications in these platforms are a plus. At FPC, we’re not just a company—we’re a thriving community where innovation flourishes, ideas are celebrated, and careers are shaped. When you join us, you become part of a dynamic team that: Shapes the Future: Work on groundbreaking projects that are redefining industries with sustainability, cutting-edge technology, and bold ambition. Supports Your Growth: From leadership training to cross-functional collaboration, we prioritize your professional development and empower you to explore new ideas, take initiative, and grow in your career. Values Balance and Inclusion: We celebrate diversity, foster collaboration, and ensure every voice is heard—while maintaining a strong commitment to work-life balance. Creates Impact: Contribute to the delivery of iconic, high-performance buildings and innovative solutions that have a lasting, positive impact on the world.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! We’re looking for a Senior Product Designer who actually wants to shape a product, not just push pixels. If you love digging into messy enterprise problems, talking to users, and designing solutions that make real people’s lives easier, you’ll fit right in. We’re growing fast, building in an evolving industry, and working with teams around the world who care about doing great work without the ego. In this role, you’ll get to: Take real ownership, from scrappy sketches to polished prototypes to shipped features. And then you’ll measure, learn, and do it again. Be the Design Lead within a tight product trio (Product + Engineering + You). You won’t just “make the mockups”; you’ll shape what we build and why. Work shoulder-to-shoulder with Product to simplify workflows, remove friction, and make our platform feel effortless. Partner with developers throughout the build process so what ships is high-quality, intentional, and true to the design. Help evolve and maintain our Design System, not as a static library, but as a living foundation for speed and consistency. Run usability tests, talk to real humans, and push for insights that meaningfully improve the work. Collaborate with Product on research plans, interviews, synthesis, the whole loop. Look beyond tickets. Spot opportunities, challenge assumptions, and help shape the product strategy. Who you are and what you’ll need for this position: You’ve spent 4+ years designing for B2B SaaS (Product Designer, UX Designer, Product Manager, titles matter less than the work). You’re fluent in UX/UI patterns and know when to follow them… and when to break them. You can map user flows fast, prototype even faster, and explain your thinking clearly. You’ve worked in Agile squads before and know how to collaborate with engineers without drama. You understand the basics of front-end tech so your designs are grounded in reality, not fantasy. You communicate clearly, especially asynchronously, with thoughtful docs, not endless meetings. You care deeply about solving real user problems, not polishing pixels for Dribbble. You’re curious, self-driven, low-ego, and allergic to “that’s not my job.” Comfortable working with distributed teams. Most work is async and flexible, but occasionally we’ll ask for a later call. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. What you will get from us: People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. Who we are: CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. Compensation, Benefits and Beyond: We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

Join Delta Hotels by Marriott Heathrow Windsor Where Great Service Meets Opportunity. At Delta Hotels by Marriott Heathrow Windsor, we focus on what truly matters, creating a seamless full-service hotel experience.

Join Delta Hotels by Marriott Heathrow Windsor Where Great Service Meets Opportunity. At Delta Hotels by Marriott Heathrow Windsor, we focus on what truly matters, creating a seamless full-service hotel experience.

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