Trabajos customer support remote en BelfastCrear alertas

• Role: British Sign Language (BSL) Interpreters required!, • Start date: July 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: 16 hour shifts available - see below for set shift patterns available, • Option 1 - Saturday and Sunday 8am - 4pm, • Option 2 - Fully flexible Monday - Thursday between 11.30am - 3.45pm and Sunday 8am - 12.15pm, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Are you fluent in Dutch or Flemish and looking for an exciting opportunity that includes relocation to Bulgaria? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative to join our team. This role offers a unique chance to provide exceptional customer service while experiencing the vibrant culture and beauty of Bulgaria, with the added benefit of paid relocation. Your Role: • Deliver outstanding customer support to Dutch/Flemish-speaking clients, ensuring their inquiries are handled with care and professionalism., • Utilize multiple communication channels, including phone, email, and chat, to assist customers., • Master our client systems to provide effective and efficient service., • Collaborate with team members to ensure swift resolution of customer issues., • Fluency in Dutch or Flemish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new tools and technologies for a remote working environment., • Self-motivated, proactive, and able to excel in a fast-paced environment., • Willingness to relocate to Bulgaria for this exceptional opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Relocation, • Paid Training, • Health Insurance, • And Much More...

Are you fluent in Portuguese and seeking an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to invite a passionate and dedicated Portuguese Speaking Customer Representative. This position comes with the amazing benefit of paid relocation to Greece, enabling you to enjoy a vibrant lifestyle while contributing to our customer service excellence. Your Role: • Provide exceptional customer support to Portuguese-speaking clients, addressing their inquiries with professionalism and care., • Communicate effectively through various channels including phone, email, and chat., • Familiarize yourself with our client systems to deliver outstanding service., • Collaborate with team members to ensure timely resolution of customer issues., • Fluency in Portuguese (both written and spoken) is essential for effective communication with clients., • Excellent communication skills and a strong customer-oriented approach., • Eagerness to learn new tools and technologies adapted for remote work., • Self-motivated, proactive, and capable of thriving in a dynamic environment., • Open to relocating to Greece for this amazing opportunity!

Our client is seeking a skilled E-Commerce Performance Account Manager to support a growing portfolio of online brands, as an Independent Contractor. This fully remote opportunity is ideal for someone with a strong background in performance marketing and account management who thrives in a fast-paced, client-facing environment. In this role, you'll be responsible for managing a group of e-commerce accounts, focusing on performance, relationship management, and strategic growth initiatives. Duties & Responsibilities: Serve as the primary point of contact for a portfolio of 10-15 clients. Lead regular strategy and performance calls with each client (typically every two weeks). Analyse campaign data and store performance to identify opportunities and provide actionable insights. Coordinate deliverables with internal teams, ensuring high-quality and timely execution. Identify opportunities to improve account performance and recommend additional services when relevant. Maintain clear documentation and reporting for each client’s account activity and outcomes. Support alignment between client goals and team execution. Desired Experience & Qualification: Bachelor of Commerce Degree in marketing, business, or a related field (preferred but not essential) Proven experience in e-commerce account or performance management Strong knowledge of e-commerce strategy, marketing funnels, and customer journeys Experience with Shopify (or similar platforms) Comfortable analysing performance data and drawing out key insights Excellent communication and presentation skills Strong project management and multitasking ability Fluent in English (written and verbal) Must be available immediately and willing to work as an indepdendent contractor. Must be willing to work US hours.

Edge Impulse is the leading edge AI platform, enabling companies to build smarter edge products. Our technology empowers over 100,000 developers to bring more machine learning products to market faster. Enterprise teams develop industry-specific solutions in weeks instead of years because of our robust platform with custom pre-processing blocks and deployment blocks, which make it significantly easier to put a trained model onto a device. We believe that data-centric engineering is the future of industry transformation, unlocking a positive impact on our society and environment. Have a passion for distributed systems, user interaction, accessibility, and delivering customer value? This could be your next career step. Our studio team is the glue for all user-facing Edge Impulse features. We are responsible for the polished UI and the and _. Because we build and support the overall Edge Impulse platform, we seek truly full-stack programmers who thrive on cross-organization coordination and collaboration. \n Responsibilities • Work closely with our Product team as well as with our UX, Marketing, and Solutions teams to design and develop new features that emphasize accessibility, CSS structure, and implementing user-centric designs., • Improve existing code by making it faster, idiomatic, and easier to maintain. Build systems that are reliable, maintainable, scalable, and secure., • Collaborate with our Embedded engineers to integrate new deployment targets in Studio. Experience with embedded development is nice to have, but not required. We have an amazing team to take care of the low-level aspects., • Collaborate with our world-class ML team to showcase their research through Studio. No ML background is required, but a readiness to learn is essential!, • Maintain and extend the Edge Impulse API, SDK, and CLI. We love happy developers., • Embrace an iterative approach by delivering work incrementally to gather feedback., • Lead cross-team initiatives end-to-end, including code reviews, design reviews, operational robustness, security hygiene, etc. Preferred skills and experience • A minimum of six years of software development experience with a balance of front-end and back-end technologies., • Proficiency in TypeScript, NodeJS, or similar technologies., • Strong expertise in HTML and CSS., • Foundational knowledge of UX principles and a track record of prioritizing accessibility in design., • Comfort working with data storage systems at scale, using technologies like PostgreSQL and Redis., • Experience with Docker and an understanding of containerization., • Track record of easily working on a fully distributed team. Bonus points! • Background and interest in Machine Learning and/or mathematics., • Familiarity with monitoring and observability tools like DataDog., • Experience or interest in implementing performant Web Applications and responsive design. \n£63,600 - £98,325 a yearWe base our salary ranges from compensation research using both historic and real-time salary data sets. We have a reasonable estimate of the current salary range to be GBP63K-98K + annual bonus + benefits. This range reflects the minimum and maximum target for new hire salaries for this remote position where the engineer is based in the UK. Edge Impulse targets overall compensation at the 75th quartile of the market for similarly placed companies, job families, and grade levels. Our salary ranges take into account a wide range of factors including but not limited to role, grade level, location, training, degrees, certifications, and other business needs. \n We are an equal opportunity employer. We appreciate diversity in our remote, global organization. We value inclusivity across our teams. We encourage applicants of all genders to apply for this position. We do not discriminate against any employee or applicant for employment because of race, religion, color, national origin, gender identity, sex, sexual orientation, age, marital status, veteran status, disability status, or any other federal, state, or local protected class. #LI-Remote

Key Account Manager. Construction / Water Infrastructure Remote based. £51,000 basic + Car Allowance + Benefits. This global 'sustainable water infrastructure' construction company is experiencing phenomenal growth and has exciting plans for 2025 and beyond. Specialising in water reuse, rainwater harvesting, flood & environmental protection and drought mitigation, this company have delivered many incredible sustainability projects. As Key Account Manager, you will manage ongoing projects and develop existing client relationships. Sectors include Water Utilities, Housing Developers, Highways, Environmental Agencies, Main Contractors, Industrial Manufacturing and Agriculture. This remote role covers a territory from Leeds up to and including Scotland. This is not a targeted, new business sales role. An internal sales team will support you. The ideal candidate will be a proactive, engaging, confident presenter and skilled account manager within the construction, engineering, environmental, and sustainability sectors. Key Responsibilities: Strategic Business Development: • Develop and implement a business development strategy aligned with company growth targets., • Identify and pursue new market opportunities within the construction, engineering and water sectors., • Create and manage a pipeline of prospective clients and projects. Client Relationship Management: • Build and maintain strong relationships with existing clients, understanding their needs and identifying opportunities for additional work., • Act as the key contact for high-profile clients and partners, representing the company in meetings, negotiations, and industry events., • Deliver exceptional customer service, ensuring repeat business and long-term partnerships. In return, you will be offered a fabulous working environment and genuine career opportunities. You will enjoy a great culture and will work alongside some incredible people. To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis at Visit our website at www.aaronwallis.co.uk for hundreds of sales jobs. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Hungarian. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Hungarian based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 8am - 4pm The Person: • Fluent or Professional level Hungarian is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

About ProdPad: ProdPad is the original (and best) product management software, used by thousands of teams across the world to build better products. We give product managers a home for their product strategy — one place to map out vision and objectives, manage their roadmap, organize their backlog, and gather and analyze customer feedback. Founded in 2012, ProdPad’s founders invented the world-renowned Now–Next–Later roadmap, used by millions of product teams today. From our UK base, we support customers across industries — from government services to healthcare to publishing and beyond. About the Job: As a Customer Success Manager at ProdPad, you’ll be right in the thick of it, working alongside our close-knit team to keep customers happy and engaged. We’re a small company, so you’ll have real impact and plenty of variety in your day. You’ll be our customers’ go-to person — the one who learns their challenges and shows them how ProdPad makes their work easier. From onboarding to renewal, you’ll be their advocate, guide, and partner. That means running onboarding calls and delivering demos via Zoom, answering questions via Help Scout and jumping into conversations in our Slack community. Through it all, you’ll be the voice that says, “We’ve got you,” helping customers get real value from ProdPad every step of the way. This role reports into our Head of Product. What you’ll be doing: • Guiding customers through onboarding — run kick-off calls, help configure accounts, and make sure every customer leaves with a clear plan for success., • Digging into customer challenges — listen closely, ask smart questions, and connect the dots between customer needs and how ProdPad can solve them., • Working across tools and systems — help customers with integrations like Jira, ADO, and Slack, spot configuration issues and collaborate with Support and Product., • Become a ProdPad expert — learn our features inside out so you can show customers how to use them in their world., • Advocate for the customer — bring their voice back into the product team to help shape what we build next., • Track and improve success metrics — monitor adoption, usage, and engagement data, and step in proactively when customers look like they’re struggling ultimately helping us improve forecasting and retention., • Responsible for Net Revenue Retention — Working with Sales to identify upsell opportunities across the customer base., • Be a trusted partner — build relationships that go beyond support tickets, becoming a go-to advisor who helps customers succeed with ProdPad long after onboarding., • Create helpful resources — from quick walkthroughs to knowledge base updates. About you: • A people person at heart — you love customer-facing work, solving problems, and making someone’s day easier., • Comfortable in the fast-moving world of startups, where priorities shift and variety is the norm., • Strong communicator — confident on calls, clear in writing, and adaptable to your audience., • Organized — able to effectively triage asks from customers and the business to keep priorities on track., • 2+ years in SaaS customer-facing roles (Success or Support)., • Experienced at delivering online demos of SaaS tools and showcasing value to customers., • Comfortable with tools like HubSpot, Help Scout, and (of course) ProdPad, plus the usual suspects like Slack and Google Workspace., • You’re proactive — reading between the lines to spot churn risks, dig out growth opportunities for Sales, and ask the right questions that keep customers moving forward., • Pragmatic with automation — you know when to automate routine tasks to work more efficiently versus when to personalise for impact., • Bonus points for experience with Mixpanel or other data tools, or a knack for digging into usage patterns to spot opportunities. Don’t worry if you don’t tick every box — if this role excites you and you think you’d be a great fit, we’d love to hear from you! Salary: £45-£55k depending on experience Benefits: 📈 Stock options 🌴 25 days holiday (+ bank holidays), with 3 extra days after 3 years 🏥 Private medical insurance + healthcare cashback scheme 💸 Pension contribution 🖥️ Pick out your own kit and tools ⚖️ Work–life balance you’ll actually feel Flexible working: This is a full-time remote position, open to candidates based in the UK. Occasional travel for meet-ups may be required. We value diversity and are committed to nurturing an inclusive work environment. Hiring process: • 15 min hello with COO & Head of Product, • 1 hour interview with Head of Product and COO/CEO (CV deep dive), • A take-home challenge (we’ll pay for your time!), • Chat through the challenge with the CEO and Head of Product + any additional relevant team members Note: No recruiters please — we’re not looking to work with agencies at this time.

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in German. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Swedish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday either, 8am - 4pm / 9am - 5pm. The Person: • Fluent or Professional level German is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the Central region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. Key Responsibilities: IT Support for Stores: • Provide on-site and remote IT support to retail stores within the assigned geographical area., • Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment., • Conduct proactive maintenance on a scheduled basis to minimise long term issues, • Work with the IT Operations Manager to identify support trends and failures., • Ensure minimal disruption to store operations by responding promptly to support requests and incidents., • When needed, work with the IT Operations Manager to cover other regions or assist during peak periods. Store Projects: • Assist with IT-related aspects of store refurbishments, closures and new store openings as needed., • Setup and configure replacement or new IT systems when needed, • Work with the wider business to decommission IT equipment during store closures. Collaboration and Communication: • Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores., • Liaise with the wider IT team and external suppliers to resolve issues. Training and Guidance: • Provide training to store staff on the use of IT systems., • Create and distribute user guides and best practices to ensure staff are confident using IT systems. Travel and Flexibility: • Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support., • Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues., • Ability to work from home one/two days a week depending on the needs of the stores., • Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements. General Support duties: • Monitor and update the service desk solution., • Assist with wider IT support related tickets, • Use, amend and add to the Knowledge Base to improve wider knowledge and understanding., • Attend daily standup meetings to understand business and IT support priorities., • Collaborate with external support partners for escalated technical issues., • Report to the IT Operations Manager, providing updates on system status and projects. The Candidate: • IT Support Experience: Proven experience in IT support, preferably in a retail environment., • Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software., • Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively., • Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff., • Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities., • Independence & Flexibility: Willingness to travel and work independently in a field-based role., • Driving & Mobility: Full UK driving license required. If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland.

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Swedish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Swedish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday either, 8am - 4pm / 9am - 5pm. The Person: • Fluent or Professional level Swedish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

The Opportunity: Nigel Wright is delighted to be supporting a leading manufacturer of shock and vibration protection solutions in their search for a newly created International Technical Sales Manager position. The Company manufactures tailored product and service solutions used in various applications and serves a diverse customer base across sectors including aerospace, defence, nuclear, industrial, automotive and marine. The role will be predominantly home based, with periodic travel to the Company headquarters in mainland Europe. With face to face customer contact being minimal, there is flexibility for the individual to be based from the UK, France, Italy, or Spain. Role Profile: You will report to the Global Sales Director and be responsible for leading and growing the business and customer base in Southern and Western Europe and the middle East. Key areas of responsibility will include: • Define and implement the commercial and technical strategy for the geographical and sector markets, in close conjunction with the leadership team and the technical functions., • Develop new business opportunities, engaging in technical sales and project cycles with engineers within customer organisations., • Manage and develop the direct customer base; draw up specifications in conjunction with the customer, define suspensions, prepare technical and commercial proposals, carry out calculations and more complex simulations in the field of shocks and vibrations., • Attend exhibitions and trade shows., • Timely follow up of customer enquiries, providing consultative approach and converting leads into orders., • Understand the customers’ needs and requirements and provide them with suitable solutions., • Prepare and deliver technical presentations and product demonstrations., • Negotiate contracts and close sales deals., • Provide after-sales support and technical assistance to customers., • Collaborate with the engineering team to provide feedback and suggestions for product improvement. Person Specification: • A degree or equivalent experience in engineering or a related field., • A proven track record of technical sales or business development in international markets., • A solid knowledge of shock and vibration protection solutions and their applications is highly desirable, as a minimum candidates must have a strong mechanical engineering background. The Company is comfortable providing technical training around shock and vibration, if the general mechanical engineering skillset and culture fit are strong., • A strong customer-oriented attitude and excellent communication skills., • A self-motivated and results-driven personality able to operate in a remote working setup. Successful experience of reporting to an overseas HQ would be advantageous., • A willingness to travel to the company headquarters in mainland Europe every 4-6 weeks.

As Operations Manager, you’ll help build and operate a reliable, user-friendly EV charging network that supports the transition to a fossil-free future. Your role is key to ensuring smooth daily operations, solving problems quickly, and continuously improving the infrastructure together with internal and global teams. • Ensure the daily operational readiness, reliability, and performance of all charging stations, • Support the rollout, integration, and commissioning of new charging points, • Work closely with customer service to handle user enquiries and provide effective solutions, • Conduct on-site visits for troubleshooting, quality control, and performance checks, • Monitor and act on user feedback, and contribute to ongoing improvement projects, • Ensure compliance with local and international regulations and standards, • Collaborate across departments and with global teams to optimize operations You are a technically minded, service-driven professional who thrives in a dynamic, fast-paced environment. You enjoy improving systems, solving technical challenges, and delivering great customer experiences. • Solid technical understanding of EV charging infrastructure and electric mobility, • Experience in operational process management and project implementation, • Strong troubleshooting and problem-solving skills with a hands-on mindset, • Focus on quality, safety, and reliable system performance, • Customer-centric mindset with a passion for service excellence, • Interest in new technologies and enthusiasm for sustainable mobility, • Excellent communication and collaboration skills across teams and stakeholders, • Strong team spirit, yet confident working independently and managing your own priorities, • People take centre stage: Become part of a dynamic, ambitious and agile team that develops solutions for the eMobility market and be part of our EDRI events or the next after-work event, • With us, you get the best of both worlds - 100% start-up with the support of a large company, • The freedom you need: We offer you remote working with flexible working hours, • Workation: Enjoy the flexibility to work temporarily from abroad – within the EU, • You will receive a competitive salary with a performance-related bonus and 30 days holiday per year, • A company pension scheme is of course also one of the benefits with us, • Sustainable learning opportunities: We support you with a training budget of 5,000 euros per year, • You get everything you need to get started: onboarding with welcome gifts and top hardwareDiversity counts at E.ON. We welcome all people and are convinced that differences make us stronger. Become part of our inclusive and diverse corporate culture! Seize the opportunity to become part of our E.ON Drive Infrastructure team and not only create prospects for the future of E.ON, but also for your own. We look forward to getting to know you! Lisa Recruiting and Employer Branding Manager Do you have any questions or difficulties with your application? Please contact me at or .

Work Abroad This Summer Live Where Others Vacation Multilingual Customer Support Roles Portugal, Spain, Greece, Malta + More Ready to use your language skills in an international career? Looking to live and work in sunny destinations like Portugal, Spain, Greece, Malta or explore exciting European cities in Germany, Poland, Belgium, France, Romania, or Bulgaria? Were hiring Customer Support Representatives to join vibrant, multilingual teams across Europe. Languages in Demand: English plus one of the following: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian. What's Offered: • Relocation support: Flight and accommodation provided, • Welcome bonus, • Assistance finding housing, • Flexible work options: Remote, hybrid, or on-site, • Competitive salary with performance bonuses, • Diverse, inclusive teams across Europe, • Opportunities in both major cities and coastal locations Hiring Locations: Portugal, Spain, Greece, Malta, Germany, Poland, Belgium, Romania, Bulgaria, France Your Role: • Support customers via phone, chat, and email, • Resolve inquiries with professionalism and positivity, • Provide high-quality service daily What You'll Need: • Strong English skills plus one additional EU language (see list above), • EU citizenship or valid work/residency permit for the hiring countries Whether you're drawn to the coast, the city, or the cultural experience, this is your chance to grow your career while experiencing Europe. Make your next job a life-changing move. Apply now to start your summer abroad. #HiringNow #WorkInEurope #MultilingualJobs #CustomerSupportCareers #RelocateToEurope #SummerJobs #RemoteOrOnsite

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

Business Development Representative – North & East Riding (Remote) Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across North & East Riding. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary We're looking for a Senior Full Stack Engineer who thrives at the intersection of craft and scale. You'll design and deliver large-scale, multi-tenant cloud services — with a relentless focus on availability, fault-tolerance, and elegant architecture. You'll set the bar for engineering quality and help elevate those around you. Core Engineering & Ownership: Build and own scalable SaaS applications end-to-end — frontend, backend, and data layers. Write production-grade code that is reliable, readable, efficient, and testable. Raise the bar through thoughtful code reviews and comprehensive documentation. System Architecture: Design future-ready architectures and proactively close gaps before they become problems. Performance & Reliability: Drive system availability and performance — investigate, analyze, and resolve reliability issues across the stack. Recognize opportunities and advocate for better performance and efficiency of software, systems, and processes across teams. Shift Left Testing & Quality: You champion a rigorous 'shift-left' quality culture, embedding comprehensive testing—unit, integration, and contract—early and continuously in the development lifecycle, not as an afterthought. AI Integration: Leverage and advocate for AI-assisted tools (e.g., GitHub Copilot, Claude) to accelerate development while maintaining rigorous engineering judgment and accountability for code correctness. Leadership: Drive team-wide best practices, conduct quality code reviews, and mentor engineers to elevate overall engineering quality. Collaboration (Product & Design): Partner with Product and Design to translate requirements into intuitive UI, making informed technical trade-offs in the face of ambiguity. Collaboration (Engineering Standards): Champion engineering best practices across teams and collaborate on solving complex, high-impact problems. Bachelor's degree in Computer Science or related field, or equivalent experience. 5+ years building reliable, performant applications and microservices in production environments. Proven full stack fluency - you're comfortable across frontend, backend, and the database layer. A polyglot mindset — you evolve with the tech. Familiarity with Ruby on Rails, TypeScript, Node.js, or React.js is a strong plus. Proven full-stack experience across frontend (React.js), backend, and database layers. Technical depth in at least one engineering domain: distributed systems, multi-tenant SaaS, application databases, networking, security, serverless, event streaming, or similar. A genuine drive to build beautiful, intuitive products with the customer always in focus. Innate curiosity — you love learning and have a desire to teach and lift others. Strong communication skills and openness to collaborative idea-sharing across teams. • Core Stack Experience: Familiarity with Ruby (including Ruby on Rails), TypeScript, Node.js, or React.js is a strong plus. Why Firstup? Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome. If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit. We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally. Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We’re seeking a commercially focused, results-driven Area Sales Manager to lead the growth of our client’s domestic product range across the Southwest region. In this key role, you’ll be responsible for developing and maintaining strong relationships with wholesalers, distributors, and builders' and plumbing merchants, while increasing brand visibility and delivering against regional sales targets. Area Sales Manager Permanent Competitive Salary + Company Car + Annual Bonus Monday- Friday Remote Working covering South-West Area Sales Manager Job Description • Drive territory sales growth by building and nurturing strong relationships with key decision-makers across wholesale, distribution, and trade networks., • Promote the full range of domestic products, providing product knowledge, training, and support to trade partners., • Identify and convert new business opportunities, collaborating with internal sales and marketing teams to deliver on regional growth objectives., • Monitor market trends, competitor activity, and customer feedback to inform future sales and marketing initiatives., • Provide regular sales reports, forecasts, and account updates, ensuring clear visibility of performance, pipeline, and opportunities Area Sales Manager Essential Experience/Skills/Qualifications • Proven experience in a field sales role, ideally within the building, plumbing, or HVAC sector., • Strong understanding of trade distribution channels, particularly wholesalers and merchants., • Excellent communication and interpersonal skills with a consultative sales approach., • Self-motivated, target-driven, and able to manage a territory effectively., • Full UK driving license and willingness to travel within the region Area Sales Manager Company Benefits • Quarterly and Annual Profit-related Bonus Scheme capped, • 25 days holiday per calendar year + bank holiday, • Pension scheme – 6% employer contribution following successful completion of probationary period, • Life Assurance following successful completion of probationary period, • Company Health Cash plan following successful completion of probationary period If you feel you’re a good fit for this position, please click ‘apply’

Sales Co-ordinator Manchester - Hybrid Hours - Monday to Friday 37.5 hrs Salary - £27,000 Are you a detail-driven organiser who thrives in fast-paced environments? Do you love being the behind-the-scenes hero who makes sure everything runs smoothly? We’re working with a forward-thinking technology company that's redefining how tech meets human connection. With a people-first mindset, they’re on the hunt for a Sales Coordinator who will play a vital role in supporting their internal sales team, delighting customers, and keeping operations tight and on track. About the Role .... You’ll be the right hand to a dynamic group of Account Managers, helping to create seamless customer experiences. From preparing quotes and managing vendor relationships to supporting tenders and system admin, your organisational superpowers will help bring calm and clarity to a busy sales environment. You’ll receive full training, hands-on mentorship, and plenty of opportunity to learn, grow, and make your mark within a supportive and collaborative team. Key Responsibilities • Prepare and follow up on customer quotes, • Liaise with vendors and suppliers for pricing and updates, • Process purchase orders and handle related queries, • Support tenders, contracts, and admin processes, • Maintain and update internal systems (NetSuite experience a plus!), • Engage with customers via phone and email when required, • Collaborate with internal teams and partners to drive results What You’ll Bring, • Strong organisation and time management skills, • Ability to stay calm under pressure and juggle multiple priorities, • Friendly, people-first mindset and team spirit, • A proactive, can-do attitude with a hunger to learn, • Tech-savvy and comfortable using new tools and systems, • Detail-oriented with a focus on accuracy and efficiency What is on offer?, • Work as part of a company where people come first, • Enjoy a supportive, training-focused environment, • Work with tech that’s making a real difference, • Thrive in a culture that values collaboration, care, and growth, • Remote/hybrid work pattern If you are ready to bring your coordination skills to a company that values people just as much as performance then apply now and take your next step in a role where your attention to detail and passion for service will truly shine.

Business Development Representative – Nottingham / Derby, Fully Remote Role Are you a driven and experienced sales professional with a passion for Football and building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Nottingham & Derby, This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Work & Explore Greece Spanish-Speaking Customer Service (Full Remote) Looking for a flexible, remote role where you can work and enjoy the beauty of Greece? We are hiring native Spanish speakers for Customer Service roles fully remote with relocation support! Whats in it for you: Work from anywhere in Greece 2-week hotel stay + flight ticket + airport pickup + real estate support (if you need relocation) Salary: 1,045 x 14 months + bonuses Contracts renewed annually (start fresh every Jan 1) Experience international projects without leaving the EU Requirements: Native Spanish speaker Employees are required to reside in Greece. EU citizenship or valid work permit Tech-savvy and ready for full-remote work Why join? • Combine work with exploring beautiful Greek islands, historic cities, and vibrant culture, • Be part of a global team while enjoying flexible remote work, • Gain experience with international projects (confidential) Apply now and start your adventure in Greece!

Business Development Representative – Northumberland (Remote) Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Newcastle, Sunderland Durham. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Sector Growth Manager (M&E / Data Centres) Nottingham / Midlands / Hybrid / Remote £55,000 - £65,000 + Excellent Bonus + Car (EV) + Home/Field based + pension + career development Are you a Technical Sales professional from an M&E or Data Centre background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector? Are you looking for an independent role where you will own and deliver sector growth in the UK's Data Centre industry with the opportunity to build a team around you? On offer is a role within a modern M&E consultancy that is family run and focused on continuous improvement that will provide an excellent support system, product training and actively encourages career development and progression. You will be responsible for driving growth within the Data Centre industry through identifying new opportunities, building client relationships, and adding value to clients with technical products and service solutions. Reporting to the Head of Sales you will forge strong customer relationships, develop trusted relationships with key stakeholders help drive this through the primary and specialist sub-contractor pipeline. With experience and a thorough understanding of the data centre industry, the phases of construction and principal and main contractors you will be responsible for… The Role: • Develop and implement a strategic sales plan to expand market share within the data centre industry across the UK & Europe, • Identify, engage, and maintain strong relationships with key stakeholders, including contractors, consultants, and end-users in the data centre sector, • Work closely with clients to understand their needs, provide technical expertise, and offer customized solutions that align with their project requirements The Person: • Consultative Sales experience from the construction / data centre or M&E sectors, • Experience dealing with major construction firms, procurement teams, and multi-million-pound contracts, • Experience of the different phases of Construction and selling to principal and main contractors If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Reference: BBBH19897 Keywords: Data Centre, HVAC, Specification Sales, Construction Sales, M&E Sales Manager, Tier 1, Tier 2 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Our client, a growing energy procurement consultancy, is looking for a Billing Analyst to join their team as their first dedicated back-office hire. As the Billing Analyst, you’ll support the onboarding process, manage billing operations, and handle HH data for SME to mid-market clients. Your will be responsible for setting up clients on the billing dashboard, overseeing fixed contract registrations, resolving billing queries and communicating with suppliers. If you have previous experience working in the energy sector, combined with a good understanding of energy bills and contracts - this is your chance to grow with a business that values initiative and fresh idea - apply today!! Key responsibilities for the Billing Analyst: • Serve as the first point of contact for customer enquiries via phone and email, • Support client onboarding and ensure smooth setup in internal systems, • Resolve billing issues by liaising with suppliers and managing failed invoice validations, • Coordinate with suppliers, meter operators, and data collectors to ensure accurate energy data flows into the dashboard, • Monitor and maintain the energy dashboard for data accuracy, • Manage and record client contracts and track renewal dates, • Assist with renewals, scheduling, documentation, and internal reporting Skills and Experience required for the Billing Analyst: • Previous B2B billing administrative experience in the energy or utilities sector, • Strong attention to detail and accuracy in data and contracts, • Excellent communication skills, • Excellent organisational and time management skills, • Proficient in Microsoft Office/Google Suite; CRM or energy platform experience a plus, • Able to manage multiple tasks independently, • Experienced with handling confidential commercial data Ref: 15078 Role: Billing Analyst Location: Chester - flexible work options: hybrid or fully remote Salary: £negotiable

Description Join Logistics UK and help shape the future of fleet compliance and management technology. Are you a driven sales professional with a passion for technology, consultative selling, and building strong customer relationships? Do you thrive on identifying opportunities, winning new business, and seeing customers successfully adopt innovative solutions? At Logistics UK, we are looking for a Business Development Manager to take ownership of growing our Vision cloud based platform, helping transport and logistics businesses improve compliance, fleet management, and operational efficiency. This is an exciting opportunity to join a leading industry organisation and play a key role in expanding a cutting-edge SaaS solution within one of the UK's most essential sectors. Logistics UK is one of the leading business groups in the UK, representing the breadth of the logistics sector and championing safe, efficient and sustainable supply chains. Our mission is to support, shape and stand up for the logistics industry, recognising its vital role in “Keeping Britain Trading”. With over 7 million people working across the making, selling and moving of goods, logistics impacts every household in the UK. Our members span the full supply chain, from cargo owners to transport operators across road, rail, air and sea, as well as the ports, airports and warehouses essential to a thriving logistics ecosystem. With unrivalled expertise and industry insight, we empower our members from major retailers to manufacturers to thrive in an increasingly complex, fast-moving environment. As the collective voice of the sector, Logistics UK advocates for member interests at the highest levels. Whether supporting national resilience through Covid‑19 and Brexit or shaping the future through AI, automation and decarbonisation, logistics is at the heart of the UK’s long-term success. As Business Development Manager, you will be responsible for generating new business opportunities, building a strong sales pipeline, and successfully converting prospects into long-term customers. You will act as a subject matter expert for the Vision platform, working closely with both commercial and operational teams to ensure customers receive an exceptional experience from initial sale through to implementation. You will engage with stakeholders at all levels, from Transport Managers through to Board Directors, demonstrating how Vision can deliver value, improve compliance, and support business growth. • Identifying and developing new opportunities for the Vision platform across prospective customers., • Building, managing, and converting a robust sales pipeline to achieve revenue and margin targets., • Working closely with Commercial and Operational teams to identify cross-sell and upsell opportunities within our existing customer base., • Delivering engaging presentations, product demonstrations, and proposals to customers at all levels., • Supporting the successful onboarding and implementation of new customers to ensure a positive customer experience., • Acting as the Vision product specialist, providing support, guidance, and expertise to the wider commercial team., • Gathering market intelligence, customer feedback, and competitor insights to help shape future product development and service offerings., • Representing Logistics UK at trade shows, industry events, seminars, and networking opportunities., • Supporting tender submissions and commercial proposals for new and existing contracts., • Identifying opportunities for wider Logistics UK services and referring leads through our CRM system. Requirements We are looking for a commercially focused individual who enjoys building relationships, understanding customer challenges, and developing solutions that deliver real value. • Proven experience in a Business Development, Account Management, or consultative sales role., • Strong pipeline management and track record of achieving sales targets., • Excellent communication and presentation skills with the ability to influence stakeholders at all levels., • Self motivated, organised, and able to work independently., • Strong relationship building and networking abilities., • Comfortable delivering presentations, demonstrations, and proposals., • Experience selling SaaS (Software as a Service) solutions., • Knowledge of fleet management, operator licensing, or transport compliance., • Understanding of drivers' hours legislation and tachograph compliance., • Experience operating within the logistics, transport, or fleet sector. We welcome applications from candidates based anywhere in the UK; however, those located in or around the Midlands would be particularly well positioned for the role. All applicants must hold a full UK driving licence and be willing to travel extensively across the UK as required. This role involves regular travel to meet customers, attend industry events, and support business development activities nationwide. Benefits We value our employees and offer a wide range of benefits recognising that no two employees are the same – everyone has different preferences and needs that change over time. • Company vehicle, • 25 days of annual leave plus bank holidays, • Christmas Working Arrangement for extra days off during the festive period, • Health Cash Plan for all employees and Private Medical Insurance for managers, • Employee Assistance Programme and Mental Health First Aiders, • Enhanced Family Leave policy, • Flexible and remote working arrangements, • Two paid days off per year for charity or volunteering work, • Various learning and development opportunities, • Range of pension schemes, • Award scheme to recognise outstanding employees, • Life Assurance Scheme for peace of mind

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + _ FYI This is a 12 month FTC role. The Monzo research team wants to change the game when it comes to finding what we already know, proactively surfacing what we should know, and detecting emerging themes we ought to explore.We’re looking for a strategic knowledge manager who can work with us to strengthen our knowledge building muscle as Monzo continues to expand. ⭐Our research team... The Monzo research team is currently made up of around 30 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, or Borrowing products. We also have a growing research leadership team. You’ll work closely with our Research Operations Lead to futureproof the impact Monzo’s research has on product development and overall company direction as we scale. While the tooling and technical data management aspects of this project are key, the scope extends into the cultural and community aspects of enabling all of Monzo to get more out of our existing insights and data. 🔑You’ll play a key role by… • Evaluating our research knowledge estate thoroughly (from the raw data, qual and quant, to reports and literature reviews) including relevant tooling and repositories, and how research is used across the organisation, • Identifying an operating model for research knowledge management at Monzo that will scale and meet identified user needs, • Creating the conditions for this model to be successful now and in future (scaling across markets, as well as growth and future needs), • Defining how the data should be structured and catalogued to make it reusable and referenceable (including but not limited to metadata, taxonomies, etc), • Defining a plan to update existing data, • Identifying and setting up tooling and/or integrations as needed, • Defining the rituals and cadences for building shared understanding, • Implementing the knowledge management operating model - launching and supporting, training all users, iterating based on initial feedback, • Futureproofing - setting up required rituals and checks for maintenance and updates, • Handing the system over to the research team - identifying and empowering champion users to not only maintain the system but also to use it to promote research insights, make connections, and engage with stakeholders to surface relevant research - an amplifier role that becomes especially critical in planning cycles 🤩 We’d love to hear from you if… • You’re familiar with / have worked with user research or market research teams, and existing research repository structures and tooling, • You’ve worked as an archivist, librarian, knowledge manager, content designer or information architect - you’re adept at managing unstructured data, making sense of any mess, • You’ve got demonstrable experience in automating knowledge workflows, integrating data streams, • Experienced with leveraging LLMs and generative AI in structuring and surfacing knowledge, • Excellent analytical and communication skills, • Experienced in delivering transformation Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you... 💰 £89,000 - £120,000 + _ 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 🌈 The application journey has 3 key steps... • An introduction call with our recruiter Natalie (30 mins), • A technical ‘craft’ presentation and interview (60 mins), • A teamwork and impact interview (45 mins) #LI-NH1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is seeking driven new graduates eager to grow a career with us. Generation Veeva is a global organization that offers multiple development programs and career paths. Workshops, mentors, career path planning, and on-the-job learning drive your career development with Veeva. Associate Business Consultants join our _ (BCDP). The role and program are specifically designed to expedite and challenge the growth of recent grads interested in supporting Life Sciences organizations (Pharma and Biotech) by driving innovation and partnership in the industry. Our Commercial Strategy team helps the industry with go-to-market and launch strategy, and technology value realization to redesign the future customer engagement model fit for a digital world. If you have curiosity about how strategy, data, and technology can improve industries that impact our everyday lives, we encourage you to apply! Qualified candidates must be legally authorized to be employed in the United Kingdom. Veeva is unable to provide sponsorship for employment visas for this position. We also hire Associate Business Consultants in Germany and Spain. Please visit our _ to apply for these countries should they be of more interest and/or better meet your legal work authorization status. The anticipated start date for this role is July 2025. Veeva is a Work Anywhere company: you choose the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it’s up to you. Although Veeva is Work from Anywhere, Associate Business Consultants must live within a maximum commuting distance of 45 minutes to 1 hour from the London coworking space. \n What You'll Do • Learn how to create end-to-end business solutions and deliverables that deliver quality customer outcomes, • Collaborate with Senior Business Consultants supporting key deliverables and timelines on customer-facing engagements, • Gain an understanding of standard offerings and contribute to the Veeva Commercial Strategy Business Consulting team, • Conduct research to build industry and customer knowledge used to deliver consulting programs and business development, • Support customers to realize the value of Veeva Commercial Cloud software Requirements • University Degree (Bachelor's) with strong academic performance, • Don't have a university degree? That's OK if you have the equivalent skills gained through work experience or disciplined self-study, • 0-2 years' of professional experience, • Basic to Intermediate Microsoft Office skills (PPT and Excel), • Ability to take business and technical concepts and express them as potential strategic solutions, • Excellent verbal and written communication skills, • Strong analytical and problem-solving skills, • Desire to work in an intense, dynamic environment, • Ability to manage time in person and remotely, prioritize and meet deadlines, • Willingness to commute to your Hub when asked. Typical requests would include project co-working or program team commitments that require being in person., • Willingness to travel up to roughly 40% of your time per year. Travel varies per customer engagement and internal meetings and events with your team Nice to Have • Degree in Business, Engineering, Life Sciences, STEM field, or another similar degree/work experience/Master’s degree, • Prior work or internship experience in consulting and/or Life Sciences, • Experience with software, data reporting, and/or data visualization tools, • Fluency in another European language (French, German, Spanish, Italian) \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Sales Manager - Leisure Marine Remote - UK - with international travel £40,000 per annum Plus OTE An exciting Sales Manager role available with an international lighting company who supply into the yacht and leisure marine sector. This is a unique opportunity for the right candidate to join a growing company with a lot to offer. As an International Sales Manager, you will oversee a network of trusted dealers and distributors. The role is responsible for delivering consistent sales growth by expanding existing accounts and identifying new commercial opportunities across strategically important territories. This position plays a critical role in representing the brand at the highest standard, driving market performance, and cultivating strong relationships across the marine industry. In addition, the Sales Manager will actively support the Marketing team by contributing to the creation and execution of targeted campaigns, promotional content, and other initiatives aimed at increasing brand awareness and accelerating company growth. Key Responsibilities • Identify and develop new commercial opportunities across existing and emerging markets., • Build and strengthen OEM relationships and provide tailored support to ensure long-term partnerships., • Support new business development by targeting adjacent or technically relevant industries, • Generate and analyse sales reports covering performance, pipeline, trends, and areas for improvement., • Present reports and strategic insights to the relevant stakeholders and the senior management team., • Collaborate on commercial pricing strategies, special deals, and price list reviews., • Lead the planning and execution of relevant global boat shows, ensuring strategic ROI and brand presence., • Travel internationally to support territory partners, develop customer relationships, and attend key meetings, • Work with the marketing team to plan and execute marketing campaigns and materials to support sales growth., • Provide market insight to support new product development, including participating in research and ideation., • Share feedback from customers, dealers, and OEMs regarding product improvements and market trends., • Monitor key account activity and develop account-specific strategies for retention and growth. Key Skills, Knowledge & Experience • The ideal candidate will have experience in Yacht/Marine industry, preferably Leisure Marine., • Experience in managing sales network, including distributors and OEMs., • Determination to set and meet high standards, exceeding norms and expectations., • The ability to speak and write to be clearly understood by others, using appropriate vocabulary, grammar and style., • The ability to recognise both internal and external customers and the willingness to co-operate with them fully in order to help them achieve their objectives., • Ability to make and maintain a good impression on others., • The ability to persuade or influence other people to accept a point of view, to adopt a specific agenda or to take a course of action., • Willingness to develop a range of productive relationships both inside and outside the team., • Motivation to apply and develop one’s own professional and technical knowledge and to share this expertise with others. Pay, Benefits and working hours • A basic salary of up to £40,000 per annum, • Bonus’s / OTE, • UK based, working from home, with international travel, • 25 days holiday plus bank holidays, • Solid pension scheme, • Flexible working, • Growing company with lots of potential for personal development

Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 18+ financial regulators across 5 continents, and recipient of over 80 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Role Overview We are seeking a Customer Support Specialist (Mandarin Speaker) to deliver responsive and professional support to clients across global markets. This role will primarily support Chinese-speaking clients during UK coverage hours and requires availability to work evening shifts. Responsibilities • Respond to client queries across live chat, email, and phone promptly and professionally., • Provide support to Chinese-speaking clients across UK and Canada coverage hours., • Deliver high-quality support during evening shift operations, ensuring service-level agreements and response-time targets are met., • Support clients through account opening, verification, funding, and withdrawal processes., • Help clients navigate MT4, MT5, and the MultiBank-Plus platform., • Escalate complex or sensitive cases to the relevant internal team and follow through to resolution., • Keep accurate records of client interactions and contribute to knowledge-base improvements., • Follow all compliance, KYC, and data-protection requirements. Requirements • Strong written and verbal communication skills., • Fluency in Mandarin and English, both written and spoken. Cantonese is an advantage., • A client-first attitude with patience, professionalism, and the ability to remain calm under pressure., • Comfortable supporting clients across live chat, email, and phone., • Eligibility to work remotely from the relevant location. Preferred Qualifications • Experience in customer support within Forex, fintech, brokerage, online trading, or financial services., • Familiarity with MT4, MT5, CRM systems, and ticketing platforms., • Experience supporting Chinese-speaking clients in a regulated financial services environment. Why Join Us? Work with one of the world’s leading financial derivatives institutions. Competitive salary plus performance-based incentives. Access to a dynamic, international, and fast-growing environment. Strong opportunities for career progression within a global financial group. Be part of a business committed to innovation, excellence, and long-term growth. Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance. MultiBank Group is an equal opportunity employer. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of nationality, gender, age, religion, or disability.

Service Delivery Consultant Remote-based/ travel to customer and Roc offices as required) We’re looking for a highly skilled Senior Security & Infrastructure Engineer (SDE) to play a key role within a Managed Service environment supporting a high-profile customer. In this position, you’ll lead on proactive support, technical delivery, and continuous improvement of managed services. Acting as the highest point of technical escalation, you’ll work closely with customer stakeholders, internal teams, and project staff to deliver secure, resilient, and best-in-class solutions. This is a hands-on, technically advanced role with a strong focus on security operations, infrastructure protection, and service excellence. What You’ll Be Doing Security Operations • Monitor and respond to security alerts, threats, and incidents across infrastructure and cloud environments, • Investigate complex incidents (malware, phishing, unauthorised access, vulnerabilities), • Implement and maintain security controls across systems and endpoints, • Work with SIEM, endpoint protection, and threat detection tools Infrastructure & Cloud Security • Secure servers, networks, and cloud platforms in line with best practices, • Manage identity and access controls (Active Directory, Azure AD, privileged access), • Oversee patching, system hardening, and configuration management, • Lead security onboarding using tools like Microsoft Defender and Purview Incident Response & Threat Management • Lead technical investigations and remediation activities, • Conduct root cause analysis and recommend preventative measures, • Support forensic investigations when required Vulnerability & Risk Management • Perform vulnerability assessments and coordinate remediation, • Identify risks and recommend security improvements, • Collaborate across teams to reduce organisational risk Technical Leadership & Escalation • Act as the senior escalation point for complex issues, • Support and mentor Service Desk and 2nd/3rd Line engineers, • Provide technical input into new managed service opportunities Compliance & Best Practice • Support compliance frameworks (ISO 27001, Cyber Essentials, NIST), • Assist with audits and ensure adherence to policies and standards Continuous Improvement • Enhance processes, tooling, and documentation, • Drive automation and improved monitoring capabilities, • Stay current with emerging threats and technologies What We’re Looking For Essential Skills & Experience • 5+ years in a Managed Services environment, • Strong knowledge of security operations and infrastructure security, • Experience with Microsoft 365, Azure, and cloud security, • Virtualisation experience (VMware & Azure), • Backup solutions (Veeam, Azure Backup), • Networking knowledge (routing, switching, VLANs, firewalls, VPNs), • Experience with SIEM and security monitoring tools, • Familiarity with Microsoft Defender, Endpoint Protection, or similar tools, • Strong understanding of ITIL frameworks, • Excellent communication and stakeholder engagement skills Desirable • Security certifications (CompTIA Security+, Microsoft SC-200/300/100), • Knowledge of ISO 27001, NIST, CIS benchmarks, • Experience with ITSM tools, • BPSS or SC Clearance Key Attributes • Strong problem-solving and analytical skills, • Ability to prioritise and perform under pressure, • Proactive, self-motivated, and driven to improve, • Collaborative team player with leadership capability, • Professional, customer-focused approach Additional Information • Travel to customer and Roc offices may be required, • Participation in a 24/7 on-call rota (subject to approval), • Occasional out-of-hours work for maintenance/releases (TOIL provided)

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: The AppCore Stacks squad owns the systems that create, configure, reconcile, migrate, and operate Grafana Cloud stacks at scale. A stack is the customer-facing Grafana Cloud environment that connects an organization to Grafana and the backend services it uses, including Mimir, Loki, Tempo, plugins, dashboards, data sources, and stack-level configuration. Our work sits at the intersection of product, platform, and operations. We build the control-plane services and workflows that keep stack state aligned across grafana.com, Stack State Service (SSS), Hosted Grafana, cloud regions, and the underlying Grafana Cloud infrastructure. When this domain works well, customers get reliable stack creation, safe configuration rollout, predictable migrations, and fewer manual operational interventions. • Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration, • Collaborate across SSS, grafana.com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient, • Improve operational efficiency by reducing deployment complexity (e.g., aiming for single PR regional SSS deployment) and contributing to the Stack Config Reconciliation project, • Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration, • Support new region and cluster rollouts, including the operational paths required to bring stacks online safely in new Grafana Cloud regions, • Improve incident response and recovery paths for stack misalignment, reconciliation failures, plugin rollout issues, and Hosted Grafana integration failures, • Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting stack lifecycle work, • Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations, • You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks What Makes You a Great Fit: At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe. We are seeking a Backend Engineer who thrives on building production systems where correctness, scalability, and operational clarity are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain. You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams. Some things you might be expected to do could include: • Writing efficient, readable, and easy to maintain code, • Implementing new microservices or systems, • Collaborating with teammates and other departments to reach consensus on proposed solutions, • Coordinating with product and UX when needed, • Responding to customer requests and feedback, • When ready, participating in our follow-the-sun OnCall rotation, • Participating in team decisions, such as roadmap planning and prioritization Requirements: • You have at least 1 year of fully remote work experience, • You have some experience working on a SaaS platform and are familiar with common distributed systems concepts (e.g., scalability, multi-tenancy, HA)., • Have professional experience with Golang and be willing to work across both backend service and application code, • Care deeply about developer and user experience and the quality of the products that you work on, • Have some experience contributing to the delivery of projects, from initial brainstorming to shipping a product to the customer., • You write clean, well-tested software that other engineers can understand, operate, and maintain, • Can take on well-defined tasks, break them down, and execute iteratively to deliver working solutions and gather feedback., • You are willing to collaborate across teams and ensure your work is aligned with the needs of other squads and external stakeholders., • Familiarity with Kubernetes in AWS, GCP, or Azure, and exposure to infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Experience participating in blameless incident response and contributing to post-incident reviews. Bonus Points For: • Experience with TypeScript/Node.js, • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems, • Experience with Jsonnet/Tanka, Terraform, Flux, Argo, or similar deployment/configuration tooling, • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems, • Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch Compensation & Rewards: In United Kingdom, the compensation range for this role is GBP 72K - GBP 90K. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Front End Developers - come change the fintech landscape! You'll join a dynamic and innovative fintech company that is revolutionising the financial industry through cutting-edge technology. Our team is dedicated to developing robust, user-friendly applications that are transforming the way organisations manage their finances. We are looking for a passionate developer to join our growing team and help us build the future of financial technology. Your role as a Senior Front End Developer will play a crucial role in the development of our flagship web application. You will work closely with our design and backend teams to create seamless, responsive, and intuitive user experiences as well as support our current clients. Your expertise in Angular will be essential in building efficient and scalable front-end solutions that meet the needs of our rapidly growing customer base. Key Responsibilities: • Develop and maintain complex web applications using Typescript and Angular (preferably Angular 15+)., • Collaborate with backend developers to implement new features and enhance existing ones alonside RESful API integration., • Write clean, maintainable, and efficient code following best practices., • Optimise application performance for maximum speed and scalability., • Troubleshoot and resolve front-end issues, ensuring a smooth user experience. Please Note: The role is remote with travel into Lincolnshire once per quarter for a team planning session. The successful candidate must be based in the UK. International applications will not be considered. Salary: up to £55 000 depending on experience. If this sounds like something of interest, please apply as we have interview slots available!

Are you fluent in Danish and eager for a fulfilling opportunity that allows you to work (remotely) from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Danish Speaking Customer Representative. This role offers the exciting benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while delivering excellent customer service. Your Role: • Provide outstanding customer support to Danish-speaking clients, addressing inquiries with professionalism and empathy., • Communicate effectively through multiple channels, including phone, email, and chat., • Learn and navigate our client systems to ensure high-quality service., • Collaborate with your fellow team members to ensure swift resolution of customer issues., • Fluency in Danish (both written and spoken) is essential for effective client communication., • Strong communication skills and a genuine customer-focused attitude., • Willingness to learn new tools and technologies suitable for remote work., • Self-motivated, proactive, and adaptable to a dynamic work environment., • Open to relocating to Greece for this amazing opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

?? Job Title: Remote Mortgage Advisor ?? Location: Fully Remote (UK-Based) ?? Earning Potential: Uncapped Commission ?? Job Type: Self-Employed / Commission-Based ?? Work from anywhere, backed by a 5-star reputation and a steady stream of warm leads. We’re partnering with a highly rated, whole-of-market mortgage brokerage with a 100% 5-star review rating on Google. With business growing rapidly, they’re now looking for an experienced, self-motivated Mortgage Advisor to join their team. If you’re driven, ambitious, and want the freedom to work remotely with full admin support — while helping clients access the best mortgage products on the market — this could be your next step. ?? What’s on Offer: ? Whole-of-market panel ? Fully remote working — total flexibility ? Warm, qualified leads provided ? Full back-office and compliance support ? 100% 5-star Google reviews ? Supportive, values-driven culture ? Outstanding earning potential ?? What You’ll Need: CeMAP (or equivalent) qualified Minimum 12 months’ experience giving mortgage advice Confident working independently and managing a pipeline Excellent communication and customer service skills Motivated, proactive and ready to grow This is your opportunity to join a company that values quality advice, outstanding service, and long-term client relationships — all while giving you the freedom to grow your income and work on your terms. ?? Apply now for a confidential conversation and to find out more.

We are recruiting a remote working, Multi-lingual Customer Support Coordinator,fluent in Italian, German & English. Our client is a market leader within the music industry. Paying a salary of £30,000 to £32,000 the London Headquarters is growing rapidly and requires candidates seeking a temporary, full time Customer Service Advisor role. The role is fully remote but does require occasional visits to their central London offices. The business creates and innovates products and services for DJ’s, Musicians, Clubs and the music community. This is a fabulous opportunity for candidates with an interest in music and DJ's to join a prestigious international organisation. Fluency in Italian, and German is essential. Within the Customer Support team, the Multi-lingual Customer Support Coordinator will help resolve client queries/issues in relation to products and ecommerce sales received either by telephone, email or other channels. Duties & Responsibilities: • Handle incoming customer enquiries in relation to products or ecommerce sales, • Responsible for assigned customer service tickets, • Following the internal procedure for customer service operations and meeting its service level goals, • Where necessary liaise with other internal departments and third-party service providers, • Identify customer queries which require a high level of technical expertise, • Initiate the process for ecommerce returns Skills & Experience : • Multi-lingual, fluent in Italian, German & English, • Experience using Zendesk or other relevant customer service systems, • Technical customer service experience is essential, • Proficient in all Microsoft Office packages, • Knowledge or interest in DJing and music would be an advantage, • Additional languages would be an advantage Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities. Anne Jagger Recruitment Ltd is an employment agency and employment business. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role. If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software, this job is for you! \n What You'll Do • Advise end users on best practices when using Veeva’s applications, • Identify and resolve client issues associated with Veeva’s applications, • Build strong and professional relationships with all users of Veeva’s applications, • Provide recommendations/feedback on client service improvements and product development, • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers, • Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements • 1+ years relevant experience in a customer service role, • Effective communication, organizational, and time management skills, • Professional telephone manner, • Demonstrated competence in standard computer packages (Word, Excel, PowerPoint), • Excellent verbal and written communication skills in English and secondary European language will be required., • Ability to quickly understand client requirements and needs and articulate potential solutions Perks & Benefits • Allocations for continuous learning & development, • Private Health Insurance \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Business Development Manager (Industrial Connectivity) £55,000 - £60,000 (OTE £80K) + Car Allowance + Progression + Training + Healthcare + 25 Days Holiday Remote Are you a Business Development Manager or similar from an Industrial Connectivity background, looking to step into an integral role in a specialist organisation, where you will drive growth in the UK, adding direct value to a company operating at the forefront of their industry? Do you want to join a forward-thinking company which values your expertise, with the autonomy to shape your own sales strategy and progress into senior leadership? This is a rare opportunity to join one of the largest Automation companies in the world, which has built a pioneering product range of over 1,000 solutions. Significant strategic expansion is in the works, opening up further progression opportunities. In this role, you will work with a highly specialist team of salespeople and industry experts to drive new business in the Energy market, focusing on industrial connectivity and system solutions. You will take a proactive approach to face-to-face meetings, enabling you to identify and win new opportunities. This role would suit a Business Development Manager from a Renewables background who is looking for the unique opportunity to spearhead growth in the UK market for a global market leader. The Role: • Drive new business in the Energy sector through a proactive approach, • Support sales projects / processes both nationally and internationally, • Focus on a consultative approach to medium to long term solutions for key decision makers, • Engage in customer demonstrations and training, • Remote role with UK patch The Person: • Business Development Manager or similar, • Industrial connectivity background Keywords: Industrial Automation, Energy, BDM, Business Development Manager, Sales Manager, Account Manager, National, Remote, Connectivity, Renewables, Connectivity Reference BBBH19310 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity We build Tempo, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack. 2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants). Over the next year, you will help us: • Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes., • Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction., • Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on., • Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors., • Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations. What You'll Be Doing: As a Staff Engineer on Tempo, you will set technical direction on the hardest problems in our roadmap and raise the bar across the team. • Lead multi-quarter technical initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements., • Own the architecture of core Tempo components: ingestion, storage, query, and metrics generation. Drive design reviews, make sharp trade-offs on performance, cost, and complexity, and document the “why” for the team., • Design APIs for humans and agents. Shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably., • Drive operational excellence. Own outcomes against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB) and push the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts., • Partner with Product and sibling teams. Work closely with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them., • Mentor engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team smarter than you found it., • Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning., • Contribute to open source. Tempo is OSS. You will engage the community, review external contributions, and help steer the project in the open. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-5.6, Claude Fable, Gemini Pro 3.1). Example problems you could work on: These are the kinds of projects landing in 2026. Any one of them is a Staff-sized problem: • Trace aggregation and higher-density APIs: extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant., • Autoscaling end to end: customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down., • Agent-scale ingestion and query: guardrails for bursty, high-cardinality, agent-generated workloads., • Query performance: new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges., • Rollouts and multi-cell operations: parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise., • Limits and self-service: drive customer-facing configuration and observability so escalations trend toward zero. What Makes You a Great Fit: • Technical leadership. A track record of leading complex, multi-quarter initiatives that spanned design, delivery, and operations, and made the teams around you better., • Deep systems experience. Substantial hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar., • Strong software craftsmanship. You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship., • Strong Go, or a path to it. We write Tempo in Go. Deep experience in other systems languages (Rust, C, C++) translates well., • Operational mindset. You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore., • Customer focus and pragmatism. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate., • Leadership through writing and collaboration. You lead through design docs, reviews, and shipped code, not hierarchy. You communicate clearly in a fully remote, asynchronous environment. Bonus Points for: • Experience with tracing, OpenTelemetry, or large-scale observability systems., • Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents)., • Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads., • Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes., • Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses., • Open-source contribution or maintainership, and comfort engaging a community in the open., • Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab)., • Experience in a fully remote, globally distributed team. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 103,958 - GBP 124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on _ and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Who We Are Looking For We are looking for a positive, self-motivated professional with experience in project management to implement Optro’s software. The Implementation Lead will be responsible for effectively managing all aspects of Optro’s implementations from sales handoff to system go-live. Key Responsibilities Develop a deep knowledge of our product, and help customers through the implementation lifecycle from kickoff, through design and user acceptance testing Able to gather and interpret customer requirements and configure the AuditBoard solution to meet their needs Serve as a project manager for small, medium, and large AuditBoard implementation projects Maintain project status and manage client and internal resources to complete project deliverables Attributes for a Successful Candidate Outgoing personality and the ability to build strong and fast relationships with clients 3+ years of experience in internal audit, external audit, IT audit, IT compliance, or risk management, with direct involvement in implementing, configuring, or rolling out audit, risk, or compliance systems, OR 3+ years delivering software implementations in a B2B SaaS or enterprise software environment, from kickoff through go-live. Highly preferred. Comfortable and thrives in a fast-paced environment and able to prioritize work, which requires constant learning and adaptability Excellent interpersonal, verbal, and written communication skills, with emphasis on phone, email, and online communications Ability to connect at all levels of the organization using diplomatic communication, influence, and negotiation skills Excellent time management skills and ability to manage multiple projects simultaneously Strong problem-solving, analytical, and organizational skills Ability to manage own workload with limited oversight Intermediate to expert Excel skills Bachelor’s Degree in Accounting, Business, Computer Science, or a related field is a plus Perks (United Kingdom) Launch a career at one of the fastest-growing SaaS companies in North America and EMEA! Live your best life (LYBL)! $200/mo (USD) for anything that enhances your life Comprehensive employee health coverage Pension scheme with company contributions Competitive compensation & bonus program Generous annual leave of 25 days plus bank holidays Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! *perks may vary based on eligibility/location Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Drive innovation: Create the future. Continuously improve what exists and invent what’s next. Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote

Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. Pleo is investing heavily in AI-powered features across the product. You will be part of the GenAI Core team which is responsible for the horizontal platform infrastructure that makes this possible. They look afterLLM routing, MCP servers, vector search infrastructure, evaluation frameworks, and agentic tooling. This is a hands-on backend/platform engineering role at the intersection of distributed systems and modern AI engineering. You will help design, build, and operate the shared AI infrastructure used by product teams across Pleo, with a strong focus on reliability, observability, security, and developer experience. You'll be reporting to the Engineering Manager for the GenAI Platform team and will be working closely with senior and staff Engineers in GenAI Core. You will also collaborate with Applied AI Engineers, Data Scientists, and product engineering teams across the business. As a Senior GenAI Platform Engineer you will: Design, build, and operate core GenAI platform components used by product teams at Pleo, including LLM routing gateway, vector search and RAG infrastructure, tool registry and MCP gateway, AI observability and evaluation tooling (tracing LLM calls, supporting human and automated evaluation, detecting drift, and tracking costs) and infrastructure for multi-step, long-running agentic workflows. Own production-quality delivery of platform features, from design through rollout, monitoring, and follow-up. Contribute to resilient system design: sensible APIs, failure handling, rate limiting, retries, idempotency, and safe change management. Improve reliability and observability through metrics, dashboards, alerting, incident follow-ups, and operational improvements. Partner with Applied AI Engineers and product teams to understand platform needs and help them build AI-powered features safely. Build internal SDKs, templates, and guardrails that let product engineers build AI features without needing deep infrastructure expertise. Support other engineers through pairing, code reviews, technical feedback, and clear documentation. Help evaluate build-vs-buy decisions in the rapidly evolving LLMOps tooling landscape. You will thrive in this role if you have: Strong backend/systems engineering background, with experience building and operating production services with reliability and observability requirements. Experience designing and delivering shared platform or infrastructure components used by multiple teams. Strong production ownership: monitoring, alerting, incident response, debugging, and post-incident learning. Distributed systems fundamentals, including async workflows, idempotency, consistency tradeoffs, and designing for failure. Hands-on experience with LLM APIs or strong interest in learning their production failure modes: rate limits, context windows, multi-vendor routing, latency variance, and cost control. Security mindset for AI systems, including prompt injection risks, PII in logs, data leakage, and safe credential handling. Strong programming experience in either a JVM-based language or Python. We operate a polyglot platform with components written in both Kotlin and Python, and you’ll be expected to contribute to both. Clear communication and collaboration skills, especially when working with product teams and other engineers to turn ambiguous platform needs into practical solutions. This role is a good fit for you if: You are passionate about developer experience and get excited about being a force multiplier for engineering teams. You have moved past prototyping and have a deep understanding of the realities of LLMOps, data retrieval, prompt and context engineering, as well as model evaluation in production. You understand both the engineering and the data side of things, and are comfortable switching languages or technologies to achieve your goals. This role is not a good fit for you if: You are primarily interested in model research or algorithm development. This role is about building the tooling that enables product teams to ship AI features to production. You prefer building customer-facing features. Your key users will be other Pleo Engineers. You cannot explain AI trade-offs clearly to non-technical stakeholders. You will regularly work with Product Managers, Designers, and business leaders who need to understand what is and isn't possible. In your first 6 months at Pleo, you’ll: Develop a clear picture of how AI features are currently being built at Pleo and where the biggest infrastructure bottlenecks are. Take ownership of a core platform component such as the LLM gateway, RAG infrastructure, MCP gateway, or evaluation framework, and improve its reliability, observability, or developer experience. Deliver production-ready improvements with clear rollout plans, monitoring, and operational documentation. Partner with Applied AI Engineers and product teams to identify platform investments that would accelerate their work. Contribute to Pleo's internal standards for AI feature development: how we evaluate quality, manage prompts, and monitor production AI systems. We’re committed to helping you develop your career, whether that means taking on bigger projects, stepping into leadership, or acquiring new skills! Please note: We can hire on a remote, hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role. Your own Pleo card (no more out-of-pocket spending!) Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis We offer 25 days of holiday + your public holidays For our Team, we offer both hybrid and fully remote working options We use MyndUp to give our employees access to free mental health and well-being support with great success so far Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work We want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows: Intro call: A 30-minute chat with our Talent Partner to discuss the role and your background. Technical screening: A 15 to 30 minute call with our Talent Partner to check your knowledge of key technical topics. System design interview: A 75-minute practical session with our engineers focusing on scoping and designing an AI feature. Live coding interview: A 75-minute practical session with our engineers focusing on implementing your solution. Hiring Manager interview: A 60-minute conversation to deep dive into your knowledge and experience. Final interview: A leadership interview focusing on your behavioural, communication and collaboration skills. Transparency is important to us so we also wanted to share some insights about what we’re looking for in applications to ensure you can set yourself up for success! CV writing and content: we receive a lot of CVs, and many of them are AI-generated. We love seeing people leverage AI—it’s a big focus for us internally too—but without human intervention, these CVs can sometimes become generic and fail to show a candidate in the best light. What we're really looking for is the specific details of real impact that only you know from your previous experience. A top tip from us is to use the “Achieved X, as measured by Y, by doing Z” formula (credit: Laszlo Bock, ~2014) to give a really clear picture of what you’ve worked on. A final note: including links to your previous companies' websites is a huge help and allows us to truly understand your background! Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process. Profile to role fit: this is neither a research-driven nor a traditional data or software engineering role. We're looking for someone with proven experience building platforms or tooling for agentic AI. We expect senior-level engineers to be able to work fully autonomously on an entire product feature from design to implementation. English first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us. A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails. Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us. Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you. Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy _. Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role. Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

Location: Hybrid - London HQ (Fleet Street) + Remote Department: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, _. We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK. Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth. We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value. This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma, with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you. You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: • Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers., • Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function., • Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. The hands-on work you do covers the full client journey: • Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion., • Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma, • Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success)., • Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships., • Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers., • Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell), • Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders., • Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch., • Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, Monday.com, etc) and other customer analytics and relationship tools., • Purpose and impact: help raise housing standards across the UK, • Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership, • High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma, • Salary:, • Base Salary: £45,000 – £55,000 per annum, depending on experience., • Variable Pay: Up to £10,000 annual performance-linked incentive., • Equity: Participation in the company share option scheme., • Hybrid working: two office days per week in our central London HQ, • Great benefits including:, • 25 days holiday, which increases with tenure + we usually close for the Christmas period, • 2 charity days per year, • Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.

Position Title: Full Stack Software Engineer Reports to: Engineering Manager Location: Remote (UK) Contract type: Permanent About BibliU Sunday Times Tech 100 | Top 10 UK EdTech Company BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. In this role, you will: Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Your role as a Software Engineer is not just about writing code; it's about creating tangible outcomes that enhance the learning experience, drive technological innovation, and contribute to the overall mission of BibliU to revolutionise the field of digital education. Our Current Environment Typescript Vue.js Postgres DynamoDB Redis Amazon Web Services Mixture of Lambda & ECS Kubernetes Amazon CDK Github + Github Actions Typescript Typescript Vue.js Vue.js Postgres Postgres DynamoDB DynamoDB Redis Redis Amazon Web Services Amazon Web Services Mixture of Lambda & ECS Mixture of Lambda & ECS Kubernetes Kubernetes Amazon CDK Amazon CDK Github + Github Actions Github + Github Actions Key responsibilities Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Develop and maintain high-quality software solutions aligned with user needs and business goals. Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role R&D Consulting at Veeva is a unique group fusing strategy and operations with data and technology. Establishing a leading R&D consulting practice is a strategic priority for Veeva, with high visibility within the company and to leaders of the wider Life Sciences industry. As a Principal working within a company at the forefront of digital innovation in the Life Sciences, you will help grow our practice in Europe. The focus will be on building our brand in the market, developing our customer network, and identifying and acquiring new projects to support our customers to deliver on their complex business challenges. \n What You'll Do • Lead business development opportunities - identify and generate new project opportunities, clarify customers challenges and needs, be able to develop a compelling, differentiated proposal to solve these issues, and win new work, • Leverage your network to identify opportunities and develop our business and build new relationships, • Be the R&D consulting lead on one of our top enterprise accounts, • Build strong and trusted relationships with customers, serving as the primary contact for strategic and tactical questions, • Support in the creation of new campaigns, offerings, and thought leadership that differentiate R&D consulting in the market, • Lead multiple project engagement teams - empowering the team to plan and manage all aspects of delivery, from scope to quality assurance Requirements • Significant management and R&D consulting experience (at least 10 years), • Experience in the Life Sciences, particularly in the clinical operations area, • Extensive network of relevant stakeholders within leadership positions in Top 20 Life Sciences companies, • Credibility and experience in operating and engaging at senior levels with key Life Sciences customers, • Proven track record of developing new, high value/impact, customer engagements, • Demonstrated experience in designing and implementing digital transformation and R&D innovation/improvement programs, • Deep understanding of the entire R&D value chain Nice to Have • Fluency in multiple European languages (e.g. German, French, Spanish) in addition to English, • Experience with digital technologies – platforms, channels, analytics tools, apps, emerging tech, etc., • Good understanding of Veeva’s broader platforms and solutions, and how these can be leveraged and enhanced by R&D consulting services, • Experience working with SaaS solutions, • Veeva certified on any of our relevant R&D products Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid progression, • Allocations for continuous learning & development, • Health & wellness programs \n #LI-Remote BCRD Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

_ mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense. The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching. Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“_”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures. About the Role Menlo Security is seeking an experienced Senior Software Engineer to join the Service Delivery team. The position is full-time and either remote (UK time zone) or based from our Bracknell, UK office. Service Delivery plays an integral role in optimizing how internal teams interact with our platform for customer provisioning, management and analytics; by focusing on building robust APIs and microservices that work together. Within Service Delivery you will use your strong technical ability to design and drive the introduction of new features and services, as well as evolve and maintain the existing suite of applications. RESPONSIBILITIES Use your creative mindset to design and develop novel solutions utilising a RESTful approach to APIs and building asynchronous HTTP services. Maintain and evolve our current portfolio of services that support our internal and external customers. Critically analyse and optimise our services and frameworks to ensure performance at scale. Deliver code in a repeatable and scalable manner, maintaining a high level of excellence for delivering quality software. MINIMUM QUALIFICATIONS BS/BA or relevant experience preferred At least 5 years experience in Software Engineering EXPERIENCE & SKILL Strong proficiency with Python and asynchronous services, ideally using a framework such as Tornado, Twisted or asyncio Strong understanding of GCP, AWS or other Clouds Experienced with containerization and Kubernetes. Proficient with RESTful APIs and microservice design. Experience of using Linux You are steadfastly focused on your customers, and preferably have experience working with engineers as customers You possess a keen sense of ownership and responsibility, being able to design creative solutions and communicate them effectively You enjoy working in a collaborative environment, and you’re committed to driving projects to completion Ability to write clean, concise and maintainable code Strong written and verbal communication skills Proactive, ambitious, and strong ability to learn new things Highly organized and detailed with critical attention to detail and documentation Experience with NodeJS would be desirable MSGL-I4 Follow us on _! Why Menlo? Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we’re aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.

Things haven’t quite gone to plan have they? You love being a financial planner but you’re at the stage of your career where you need support. You need access to clients. You need direction. In short you need a business to invest in you and provide the structure and resources for you to develop. One that pays a salary and puts clients in front of you - not expect you to find them yourself. This firm will do all of that. This national business buys clients from its retiring advisers. Those clients need an adviser. And that adviser will be you. You’ll join an existing team of over 40 to ensure existing clients continue to get an excellent level of service. And you’ll build trust with them, developing new business along the way. You’ll get access to some of the best technology on the market and have the support of a dedicated customer care function. Your time will be with clients, not admin. Long-term you’ll have the option of moving into a self-employed role with a firm that pays some of the best splits available. Three of the team have "graduated" already. But that choice is yours. In the meantime you'll get a proper income. In year one you'll earn £48,750 - £50,750 and that's without a sales bonus. By year two that will be up to £53,000 per annum without sales bonus. It's a unique remuneration package that works like this: • A starting salary of £36,000 - £38,000 (depending on experience), • A KPI/compliance bonus (client care/retention/file quality, not bringing in sales) that adds £12,750 to your pay in year one (and £15,000 from year two onwards) Once you're up and running there's also a sales bonus where you earn additional income as new client monies are invested. In terms of onboarding and training you couldn't ask for a better, more structured environment. It is one that has trained and developed over 30 advisers already who had no previous financial planning advice experience. Imagine how good they’ll be for you. After your induction you can either work on a hybrid basis or from home, going into the office once or twice a month. If you apply, you’ll work for a profitable, growing business. One with a track record of staff development and a positive work environment. And one with one of the best pathways around. WHAT YOU'LL NEED You’ll have around 2 years post-CAS experience as a financial adviser/planner with suitable level 4 qualifications. Depending on location you’ll either be hybrid or remote with travel to Newcastle 1-2 times a month. So it’s best if you’re in The North or Midlands. -------------------------------------------------------------------------------------- Feel ready to become the adviser you know you can be? Click apply and we'll be in touch. If you don't have an up to date CV don't worry, we can come to that later. Everyone will receive a response.