Customer support manager jobs in CoventryCreate job alerts

£38,000 - £46,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Competently comply with Health and Safety laws, standards and guidelines, • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • The ability to monitor, manage and improve KPIs, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Are you an experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served) who wants to build a career as a customer facing, Technical Account Manager? We offer extensive training and development opportunities within our multinational operation. We're very open on your sector experience, but are particularly interested in those with a heavy industrial engineering background. This is a hybrid role, so if you're located within a couple of hours of Coventry, click to find more! BASIC SALARY: Up to £45,000 BENEFITS:· Annual bonus based on performance · Fully Expensed Car · Good Holiday Package · Access to the full Company Benefits Package including excellent Pension scheme. LOCATION: Coventry COMMUTABLE LOCATIONS: Birmingham, Derby, Nottingham, Leicester, Loughborough, Melton Mowbray, Kettering, Northampton, Milton Keynes, Banbury, Worcester, Wolverhampton, Rugby, Daventry, Luton, Sheffield, Oxford, Cambridge, Peterborough,Cheltenham, Gloucester, Worcester, Stoke on Trent JOB DESCRIPTION: Technical Account Manager, Mechanical Field Service Engineer, Maintenance Engineer - Machinery, Industrial Capital Equipment, Manufacturing We are investing in the hire, training and development of a Mechanical Field Engineer, who will develop and maintain relationships (from an engineering perspective) with circa 15-20 Key Account OEM and End User clients. The Technical Account Manager role will be split between scheduled 'technical' meetings with key account decision makers and reactionary meetings generated through the following up of enquiries, and networking through existing key accounts. These meetings will be varied and will include offering training, technical support, reacting to quality issues, offering expert advice and technical solutions to engineering problems. We prioritise face to face engagement where possible. In this role, the expectation of our Technical Account Manager is circa 20 visits a month. Scheduled work is arranged by you, where the frequency depends on the seniority of the client (some of our high profile accounts receive circa 24 scheduled appointments a year). Much of this work, is providing expert training and induction to educate customers on how to get the best out of our solutions and identify potential concerns before they arise. PERSON SPECIFICATION: Technical Account Manager, Mechanical Field Service Engineer, Maintenance Engineer - Machinery, Industrial Capital Equipment, Manufacturing · An experienced Service, Maintenance, Technical Support, Applications or even Sales Engineer with a good hands-on mechanical engineering background (either by education or time-served). · You're a qualified Mechanical Engineer (ONC, HNC or HND +) · You need a strong (and ideally broad) Mechanical Engineering understanding with excellent inter-personal skills. · You'll be happy and able to manage your own diary, book appointments with circa 10-20 key accounts, and represent the company to these decision makers as a 'face of the brand.' THE COMPANY: We are a multi billion pound, worldwide manufacturer of precision engineered mechanical components supplied to original equipment manufacturers (OEMS) within the Off Highway, Quarrying Machinery, Rail, Heavy Duty Bus and Truck, Automotive Passenger and Light Vehicle Manufacturers (OE and aftermarket), Aerospace, Mining, Energy, and Construction equipment markets and through their OES suppliers and industrial distributors. PROSPECTS: · Outstanding technical and commercial training programmes bespoke to your personal development. Ultimately you will become a specialist within a particular market/s and specific product portfolio. · The demographics within our European service engineering operation offer the genuine opportunity for career development. · An active policy of promotion from within and offer the genuine opportunity for career development both within Europe and worldwide. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Account Manager, Sales Engineer, Technical Sales, Technical Customer Support, Mechanical Field Service Engineer, Mechanical Maintenance Engineer, Mechanical Fitter, Technical Specialist, Repair Engineer, Fault Finding Technician, Commissioning Engineer, Installation Engineer, Precision Engineering, Applications Engineer INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. \n Ref: SP18513, Wallace Hind Selection

Regional Sales Manager - Capital MachineryUK & North West EuropeCompetative Salary + Uncapped Commission + Company Car + Mobile + Laptop \n Are you an experienced capital equipment sales professional looking for the opportunity to take ownership of a key region within a global engineering business? Our client is an established international manufacturer of advanced industrial machinery and production technology, supplying customers across a wide range of manufacturing sectors. Following the planned retirement of a long-standing Business Manager, they are now seeking a Regional Business Manager to lead commercial activities across the UK and selected international territories. This is a unique opportunity to inherit an established customer base, benefit from a comprehensive handover period, and play a key role in driving future growth across the region. \n The Role Reporting to senior leadership within Europe, you will be responsible for developing and growing sales across the UK, whilst also supporting business activities within North West Europe and selected international markets. \n\n • Achieving revenue and sales targets across the assigned region\n, • Managing and developing relationships with existing customers\n, • Identifying and securing new business opportunities\n, • Leading complex capital equipment sales projects from initial enquiry through to order\n, • Working closely with service and technical teams to support customers throughout the equipment lifecycle\n, • Supporting and managing regional sales partners, agents and distributors where applicable\n, • Delivering customer presentations, demonstrations and commercial negotiations\n, • Representing the business at trade exhibitions and industry events across Europe\n, • Providing regular sales forecasts, market intelligence and strategic input to senior management\n\n The Candidate We are keen to speak with candidates who have experience selling high-value capital equipment into manufacturing or industrial environments. Suitable backgrounds may include: \n\n • CNC machinery\n, • Laser cutting equipment\n, • Machine tools\n, • Industrial automation equipment\n, • Manufacturing technology\n, • Other complex engineered capital equipment\n\n You will ideally possess: \n\n • A Mechanical, Electrical or Engineering-related degree\n, • A proven track record of selling capital equipment with long sales cycles\n, • Experience managing sales projects ranging from approximately £100,000 to £600,000+\n, • Strong commercial and negotiation skills\n, • The ability to build relationships with both technical and commercial stakeholders\n, • A proactive, self-motivated and entrepreneurial approach\n, • Willingness to travel extensively throughout the UK and Europe\n\n The Package \n\n • Competative salary\n, • Attractive commission structure\n, • Company car\n, • Mobile phone\n, • Laptop\n, • International career development opportunities\n, • Comprehensive handover and onboarding period\n, • Opportunity to join a highly respected global engineering business with a collaborative and multicultural culture\n\n \n Location Ideally located within the UK with reasonable access to major transport links and international travel. If you are an ambitious sales professional with experience selling complex capital equipment and are looking for a role with genuine autonomy, international exposure and long-term career prospects, we would love to hear from you. \n By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

We are seeking an additional Service Controller/Administration to administer planned and reactive works for one of our major national service contracts. \n This role will be based at our Coventry head office and offers an excellent opportunity to join our long established and continually expanding business. \n Outline Job Description: \n · Working within the existing team, to support our service delivery for a major national contract \n · Coordinating response to emergency callouts \n · Scheduling & organising reactive remedial works \n · Promptly answer all incoming departmental calls \n · Administering & updating our service portal and revenue forecast \n · Actioning all customer queries and requests in a timely manner, escalating as required \n · Liaising efficiently with customers, service engineers \n · Raising & processing supplier & subcontractor purchase orders \n · Raising service invoices \n · Developing and maintaining knowledge of all relevant IT systems \n · General office administration duties, as required by the business \n · Ensuring adherence to all company procedures, policies & procedures \n \n \n Skills, Knowledge and Abilities: \n \n · Liaise with service manager to ensure cover of work and take instructions \n · Have an eye for detail and keep meticulous notes \n · Passionate about delivering service excellence \n · Understanding of pricing & costing a service job \n · Ability to work within a team, as well as being self-motivated \n · Ability to think out of the box and have initiative, analytical and local problem solver \n · Ability to work under pressure, often with tight or changing timescales \n Applicants must be reliable, punctual, good team players and have good communication & IT skills. \n Knowledge & experience within the catering ventilation and air conditioning is desirable, although experience in a related engineering our service delivery field would also be considered

National Account Manager \n £45-£50k plus company bonus \n Location: Coventry \n ENB are working with a well know work place uniform provider who are looking for an experienced and proactive National Account Manager to join a growing team and play a key role in developing long term client relationships. \n In this role, you will be the trusted advisor to your own portfolio of clients, delivering an exceptional customer experience while identifying opportunities to support growth and strengthen partnerships. You will work closely with teams across the business to ensure clients receive outstanding service, innovative solutions, and measurable results. \n This is an excellent opportunity for someone who enjoys building relationships, taking ownership and making a genuine impact within a values driven business. \n Day to day you will: \n\n • Be proactive with communicating with active growing accounts across your client portfolio\n, • Build strong, long term relationships with key client stakeholders\n, • Resolve high impact or escalated client issues with urgency, professionalism, and empathy\n, • Work collaboratively with Design, Supply Chain and Operations teams to deliver excellent client outcomes\n, • Identify opportunities for upselling, cross selling and referrals within existing accounts\n, • Lead structured client review meetings and provide valuable performance insights\n, • Monitor account performance, market trends, and client developments to support future growth\n, • Contribute to continuous improvement initiatives focused on enhancing the client experience\n\n What are we looking for? \n They need somebody who can take ownership, somebody tenacious, driven, relationship led and commercially aware with that passion for delivering exceptional service. \n Experience: \n\n • A proven track record within an Account Management role\n, • Experience of growing B2B customer accounts – industry experience is open\n, • Strong relationship building and communication skills\n, • The ability to engage confidently with stakeholders at all levels\n, • A proactive and solutions-focused approach\n, • Commercial awareness with the ability to balance client needs and business objectives\n, • High levels of organisation, ownership and professionalism\n, • A growth mindset with the ambition to continuously develop and improve\n, • Someone who can demonstrate stability within their employment.\n\n

Location: Stoneleigh Park, WarwickshireSalary: £25,000 – £28,000 per annumHours: Monday – Friday, 37 hours per weekContract: PermanentAbout NFU Energy NFU Energy is the go-to energy consultant for agriculture and related industries, providing advice on all aspects of energy, from procuring energy contracts to sourcing and recommending energy solutions. We're looking for an experienced and successful Sales Consultant to join our energy contract sales team in SME sales. This is an exciting opportunity to help grow our business by securing new customers, selling additional services to existing customers, and cross selling to other departments. Your role will be to oversee the end-to-end sales process for matrix and bespoke electricity and gas contracts. You must have a proven track record in delivering excellent customer service, as well as achieving individual and team targets. Experience working in the energy industry and/or brokers would be a distinct advantage. It's important that you learn quickly and demonstrate a proactive approach.The Role - Sell energy contracts to new and existing customers in order to achieve both personal and team targets - Contribute to sales reports where required by the Contract Sales Manager - Tailor relevant products to different types of clients - Identify cross-selling opportunities for other areas of the business - Be fully responsible for the quality of sale up to the supply going live - Make suggestions and contribute to the improvement of the sales process to ensure consistency and quality are maintained - Ensure sufficient support and accurate information is provided to the contract admin teamWhat We're Looking For - A minimum of 5 GCSEs grade A–C or equivalent; strong literacy and numeracy skills - Business to business sales experience including tele sales - Exceptional organisational skills and experience - Excellent communication and interpersonal skills, with the ability to communicate effectively to a range of audiences - Proven record of establishing effective working relationships - Good judgement skills – be able to identify issues and opportunities and allocate time and resource accordingly - The ability to listen and respond appropriately to instruction - Intermediate IT skills including Excel and Word - Good commercial acumen - Ability to work both under your own initiative and as part of a teamWhy Join Us Situated at the National Agriculture Exhibition Centre in Stoneleigh Park, Warwickshire, our recently refurbished office provides a perfect setting to work from. Our company values are employee focused; we believe in nurturing professionalism and resourcefulness in a united and inclusive work environment. We support work-life balance and operate a hybrid working policy with a mixture of home and office working available.Benefits - Salary of £25,000 – £28,000 depending on experience, plus commission - 33 days annual leave (including bank holidays) - Pension - Group life assurance (3 times salary) - NFU membership - Hybrid working policy - Access to mental health support - On-site facilities including gym, farm shop, nursery, free parking, walking and cycling opportunitiesTo Apply Please submit a CV and cover letter explaining your motivation for undertaking this role as well as any specific experience or strengths that you will bring, ensuring it is in line with the role description. Previous applicants need not apply. You may have experience in the following: Energy Sales Consultant, Contract Sales Executive, Energy Broker Sales, B2B Sales Consultant, SME Sales Representative, Gas and Electricity Sales, Energy Account Manager, Utility Sales Consultant, Agricultural Sales Consultant, Energy Contract Broker, etc.REF-229551

Join Our Team as an Head Cook! Are you passionate about food and eager to make a difference in a dynamic catering environment? If so, we want to hear from you! Our client, a leading organisation in the catering industry, is seeking a dedicated and enthusiastic Assistant Cook to join their vibrant team in Coventry. Shifts: 07:00-19:00 - 4 x 12 hour shifts (2 x 60 minute breaks) About the Role: As an Assistant Cook, you will play a vital role in delivering high-quality catering services that meet the diverse needs of our service users. Working closely with the Head Cook and Field Operations Manager, you will assist in preparing delicious, nutritious meals and ensuring compliance with all relevant regulations. Key Responsibilities: Prepare varied and healthy menus, including special dietary requirements and meals for religious events. Conduct quality checks at food service points before, during, and after meal times. Maintain meticulous records to comply with food hygiene regulations, HACCP, and company policies. Ensure food safety and security during delivery, storage, and distribution. Help manage food waste and recycling in line with approved methods. Respond to customer feedback and work cohesively with the catering team to enhance service quality.Essential Skills and Qualifications: Level 3 Food Safety certification. Level 3 HACCP certification. Level 2 certification in Allergens in Catering. A strong commitment to serving in a justice and immigration environment. Experience in a large catering operation, ideally with 3 years in a similar role. Ability to thrive in a socially diverse environment and work effectively as part of a team.What We Offer: A supportive and inclusive workplace culture. Opportunities for personal development and training. A chance to contribute to meaningful work in a community-focused environment.Why Join Us? At our client's organisation, we believe in the power of teamwork and the importance of every member's contribution. You will have the opportunity to work alongside passionate individuals who are dedicated to providing exceptional service and making a positive impact. If you're ready to take your culinary skills to the next level and be part of a team that values excellence and innovation, apply today! How to Apply: To express your interest, please submit your CV and a brief cover letter detailing your relevant experience and why you'd be a perfect fit for this role. We can't wait to welcome you to our team! This is an equal opportunity position, and we encourage applications from individuals of all backgrounds. Join us in creating delicious meals and unforgettable experiences! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Aftersales Manager based in our Coventry Dealership: Phoenix Corner, Coventry CV3 6PE \n\n • A competitive performance bonus\n, • Manufacturer owned dealership opportunity.\n\n About Us \n Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and performance bonus. \n Additional Benefits \n\n • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!\n, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.\n, • Pension: Benefit from a generous employer pension contribution of up to 7%.\n, • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.\n, • Single Private Medical\n, • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.\n, • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.\n, • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources.\n, • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees.\n, • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.\n, • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.\n, • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.\n, • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.\n, • Paid sick leave upon completion of Probationary period.\n\n Role Overview: \n An exciting new opportunity has come up here at Coventry. This is a great opportunity for you to become a key member of our dealership team. \n As an Aftersales Manager you will engage your team to deliver the required commercial result and exceptional customer service \n In this role you will also: \n\n • Drive performance of the workshop technician team to maximise efficiency, sold hours and first time fix.\n, • Lead the behaviour of the Customer facing team to maximise upsell whilst maintaining exception customer service.\n, • Adopt new digital systems and processes as part of our digitalisation strategy\n, • Develop the skills, knowledge and career progression of team members.\n, • Optimise operational processes within the Customer Journey, such as Vehicle Health Checks.\n, • Ensure Compliance with group financial processes, DVSA MOT and relevant Health & Safety regulations.\n, • Make an impact across the department and whole dealership.\n\n A Day in the Life: \n ‘The beauty of a role as an Aftersales Manager lies in its dynamic nature; no two days are ever the same. Each day brings a unique mix of tasks and a diverse array of customers, keeping the job both challenging and exciting. Daily, I monitor several Key Performance Indicators (KPIs) that offer insights into our performance and ensure we're on track with our short, medium and long term goals. \n My ultimate aim is to streamline our customer processing, ensuring it is timely and hassle-free, thereby earning excellent feedback and justifying a fair price for our services. This requires a blend of efficiency and customer satisfaction, which are at the heart of everything we do. \n Beyond the numbers, my day revolves around steering the department towards success. This involves leading by example and fostering a supportive environment where every team member feels valued and confident in their roles. I am dedicated to ensuring that no staff member feels overwhelmed or lost, as a cohesive and motivated team is essential for achieving our objectives. This combination of strategic oversight and personal leadership is what makes the role both fulfilling and impactful.’ \n Let’s Work together: \n We are looking for an Aftersales professional with multi brand experience and a passion for providing excellent customer service and developing a team that delivers commercial success! \n To excel in this role you need to have previous experience working in a busy dealership environment and managing a team of a minimum of 20. \n Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. \n Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Territory Sales Representative, UK \n Reporting To: Area Manager \n Location: United Kingdom (Territory Based) \n Employment Type: Permanent – Full-Time \n Purpose of the Role \n The Territory Sales Representative is responsible for developing and maintaining strong customer relationships within their assigned territory, promoting the company's range of machinery and solutions, and achieving agreed sales targets. The role involves identifying new business opportunities, managing existing accounts, providing commercial support to customers, and ensuring accurate sales administration through the Company's CRM system. \n Key Responsibilities \n\n • Promote and sell the Company's machinery, products and services within the assigned territory.\n, • Develop and maintain strong relationships with existing customers while actively identifying and securing new business opportunities.\n, • Generate sales leads through prospecting, networking, customer visits and market research.\n, • Prepare and present quotations and proposals, negotiating commercial terms to achieve mutually beneficial outcomes.\n, • Manage the full sales cycle from initial enquiry through to order placement and customer handover.\n, • Ensure all customer interactions, opportunities and sales activities are accurately recorded and maintained within the Company's CRM system.\n, • Process customer orders in accordance with Company procedures and support the successful delivery of projects.\n, • Work collaboratively with internal departments, including Technical, Service, Customer Support and Finance, to provide an excellent customer experience.\n, • Attend customer meetings, trade exhibitions, networking events and Company meetings as required.\n, • Keep up to date with industry developments, competitor activity and the Company's product portfolio through ongoing training and development.\n, • Achieve individual sales targets and contribute to the overall success of the Commercial team.\n\n Key Competencies \n\n • Previous experience in a field-based sales or business development role.\n, • Strong negotiation, communication and relationship-building skills.\n, • Ability to identify and develop new business opportunities.\n, • Excellent organisational and time management skills.\n, • Experience using CRM systems.\n, • Commercial awareness with a customer-focused approach.\n, • Full UK driving licence.\n, • Willingness to travel extensively within the assigned territory.\n\n Desirable \n\n • Experience within the machinery, manufacturing or engineering sector.\n, • Experience presenting technical products or solutions to customers.\n\n Personal Attributes \n\n • Self-motivated and driven to achieve results.\n, • Professional and confident communicator.\n, • Strong interpersonal and relationship management skills.\n, • Proactive and resilient with a positive attitude.\n, • Able to work independently whilst contributing effectively as part of a wider team.\n, • Highly organised with excellent attention to detail.\n, • Adaptable and committed to continuous learning.\n\n The role works closely with: \n\n • Commercial Team\n, • Sales Admin Team\n, • Technical Support & Applications Team\n, • Customer Care Team\n, • Finance Team\n, • Marketing Team\n\n External: \n\n • Existing and prospective customers\n, • Suppliers and business partners\n, • Industry associations and networking groups\n, • Exhibition and trade event organisers\n\n Performance Measures \n Performance will be measured against agreed objectives, including but not limited to: \n\n • Achievement of sales revenue and gross margin targets.\n, • New business opportunities generated and converted.\n, • Growth and retention of existing customer accounts.\n, • Accuracy and timely maintenance of customer information within the CRM system.\n, • Quotation conversion rate and sales pipeline management.\n, • Customer satisfaction and relationship management.\n, • Compliance with Company sales processes and procedures.\n, • Completion of required training and professional development activities.\n, • Contribution to the overall success and objectives of the Commercial team.\n\n \n \n

We are looking for an experienced and proactive Transport Supervisor on a 12 month Fixed Term Contract to support the day-to-day operation of our busy hub, processing up to 500,000 parcels per day. Reporting to the Transport Shift Manager, you will work closely with driver teams and operational stakeholders to ensure transport services are delivered safely, efficiently and in full compliance with legal and company standards.You will lead driver briefings and debriefings, oversee operational performance, support transport planning, and act as a key point of contact for both internal and external customers. This is an excellent opportunity for a transport professional with strong leadership, operational and compliance experience who thrives in a fast-paced logistics environment.Shift pattern: Monday Friday 7:00pm - 3:30amWhat youll be doing:Lead driver briefings and debriefings to ensure safe, efficient, and compliant operations.Monitor route performance, working time, mileage, and service delivery across the shift.Investigate and resolve operational issues, including delays, vehicle defects, incidents, and compliance concerns.Motivate, coach, and support drivers to deliver excellent operational performance.Ensure compliance with transport legislation, company policies, and Health & Safety standards.Maintain accurate vehicle, trailer, and driver records across transport systems.Analyse tachograph and telematics data to identify trends and drive performance improvements.Manage transport planning systems, ensuring operational changes are accurately reflected.Produce KPI reports and operational insight to support continuous improvement initiatives.Build strong relationships with internal teams and customers, ensuring service levels are consistently achieved.Deputise for the Transport Shift Manager when required.What We're Looking ForCPC qualification desirable, or willingness to work towards one.Previous experience within a transport, traffic office, or logistics environment.Experience with transport management, telematics, and tachograph systems (e.g. Isotrak, Ortec, Tachomaster).Knowledge of route planning, optimisation, and transport compliance.Experience producing and analysing KPI and operational performance reports.Proven people management experience at supervisory level or above.Strong communication, stakeholder management, and problem-solving skills.Highly organised, with the ability to prioritise and perform under pressure.Data-driven approach with the ability to identify and implement operational improvements.In this role, you will be a visible leader within the operation, ensuring that transport activities run safely, efficiently and compliantly throughout your shift. You will inspire and motivate drivers, proactively resolve operational challenges, and champion high standards of performance, professionalism and customer service.If you're a motivated transport professional looking to take the next step in your leadership career within a high-volume logistics environment, we'd love to hear from you. Apply today and become part of a team that keeps our operation moving.TPBN1_UKTJ

Design Engineer Coventry £50,000 - £54'000 + Healthcare + Pension + Company Benefits + Career Progression + Varied Projects + Immediate Start Are you an experienced Design Engineer looking for a role where you'll have real ownership of projects rather than sitting behind a CAD screen all day? Join a specialist engineering company supplying bespoke machinery into the pharmaceutical industry, where you'll become a key member of a close-knit team and play a hands-on role across design, project engineering, and project management. As a Design Engineer, you'll lead bespoke machinery projects from initial concept through to customer handover, taking responsibility for technical design, project coordination, customer liaison, and successful delivery. This is an excellent opportunity to join a growing business where your ideas are valued, your work has a direct impact, and every project brings a fresh engineering challenge. Your Role As A Design Engineer Will Include: Designing bespoke machinery using 3D CAD. Leading projects from concept through to completion. Managing project engineering and project delivery activities. Liaising with customers, suppliers, and manufacturing teams. Providing technical support throughout the project lifecycle. Managing engineering documentation and design reviews. Supporting installation, commissioning, and customer handovers. As A Design Engineer You Will Have: Experience as a Design Engineer, Mechanical Design Engineer, or similar. Strong experience designing bespoke machinery or special purpose equipment. Experience with a 3D CAD package. Excellent project management and stakeholder management skills. A Mechanical Engineering qualification or equivalent industry experience. Keywords: Senior Design Engineer, Mechanical Design Engineer, Design Engineer, Special Purpose Machinery, Bespoke Machinery, Pharmaceutical Machinery, Mechanical Engineering, 3D CAD, Project Engineer, Project Manager, Engineering Design, Machinery Design, Manufacturing, Automation

Our client, a prominent player in the aerospace sector, is seeking a Rolls Royce Account Manager for a permanent position based in the UK. This is an exciting opportunity to manage and optimise existing aftermarket business for the Rolls Royce (RR) account, providing on-site customer support and marketing coordination at multiple Parker Aerospace sites and divisions. Key Responsibilities: Acting as the primary interface with clients by maintaining an on-site presence and developing long-term relationships at all levels of the customer's organization. Serving as the customer's advocate within Parker Aerospace by facilitating the resolution of technical, logistical, performance, or support issues. Ensuring long-term profitable growth of spares, repairs, product improvements, and retrofit business lines at RR by working with Aftermarket Business Development Managers. Providing oversight of key customer performance areas such as delivery and quality metrics. Executing contracts to ensure a high level of customer service and pro-actively reducing customer inquiries. Managing project planning, retrofit management, and coordinating activities across multiple sites and divisions. Updating and managing the SharePoint site containing shared documentation between RR and Parker Aerospace. Job Requirements: Extensive experience in aerospace, including high-level account management and customer relationship management. Thorough knowledge of company products and services, aerospace technology, regulations, and policies. Bachelor's degree in Marketing, Engineering, or a related field is preferred. Strong communication skills and the ability to influence various departments and divisions within a matrix organization. Experience in managing engine accounts or working for an engine manufacturer in a supply chain or customer-facing role. Proficiency in conducting aftermarket business reviews with engine manufacturers. Benefits: Opportunity to work with a leading organisation in the aerospace industry. Professional development and career growth opportunities. Supportive and collaborative work environment. Comprehensive employee benefits package. If you are a seasoned aerospace professional looking to advance your career as a Rolls Royce Account Manager, we invite you to apply now to join our client's dynamic team

Warehouse Office Manager £33,000 to £35,000 Coventry Monday to Friday (09:00 to 17:00) We're recruiting a Warehouse Office Manager for a growing logistics business in Coventry. Following continued expansion and the opening of a fourth warehouse, the company is looking for an experienced warehouse administrator or office manager ready to take ownership of the warehouse office function in Coventry. You'll lead a small administration team responsible for processing customer orders, managing warehouse systems and ensuring the operation, in Coventry, runs smoothly behind the scenes. The Role As the Warehouse Office Manager you will: Lead and support the warehouse administration team. Allocate workloads and ensure customer orders are processed accurately. Manage order entry across multiple Warehouse Management Systems (WMS). Arrange deliveries and liaise with transport providers. Produce picking documentation and shipping labels. Investigate stock and order queries. Maintain accurate customer and warehouse records. Work closely with the Warehouse Manager to support daily operations. About You Previous warehouse or logistics administration, or office manager experience. Experience supervising or mentoring an administration team. Confident using Warehouse Management Systems. Strong organisational and communication skills. Excellent attention to detail. Good Microsoft Office and Excel skills. Package £33,000 to £35,000 Monday to Friday (09:00 to17:00) Permanent role. Growing business with long-term career prospects in Coventry. If you're interested in the Warehouse Office Manager role in Coventry apply now, or call Andy at QS Recruitment

Warehouse Manager £45,000 - £50,000 Coventry Monday to Friday (09:00 to 17:00) A growing third-party logistics business is looking to recruit an experienced Warehouse Manager to oversee its Coventry operation. Following continued growth and the recent opening of a fourth warehouse in Coventry, the business is expanding its management team to support increasing customer demand. Based in Coventry, they specialise in warehousing, fulfilment and distribution, providing a complete 3PL solution for customers across a variety of sectors, offering everything from storage through to pick, pack and dispatch. This is an excellent opportunity for a Warehouse Manager who enjoys leading a close-knit team and wants the autonomy to make a genuine impact within a growing business. The Role As the Warehouse Manager you will: Lead the day-to-day operation across multiple warehouse units. Manage warehouse operatives, FLT Drivers and warehouse office staff. Ensure stock accuracy and efficient inventory management. Drive productivity, service levels and operational performance. Maintain Health & Safety and warehouse compliance. Work closely with customers to deliver excellent service. Identify opportunities to improve warehouse processes and efficiency. About You Previous Warehouse Manager or Warehouse Operations Manager experience. Background within warehousing, logistics or 3PL. Strong leadership and people management skills. Experience managing KPIs and warehouse performance. Hands-on approach with excellent organisational skills. Package £45,000 to £50,000 Monday to Friday (09:00 to 17:00) Growing business with genuine progression opportunities. Supportive management team. * Permanent position in Coventry. Apply now with an up-to-date CV, or contact Andy at QS Recruitment for more info on this Warehouse Manager job in Coventry

Planning Coordinator Location: Coventry (Hybrid Working) Salary: £30,000 per annum Contract: 12 Month Fixed Term Contract Start Date: Immediate Are you an organised administrator who thrives in a fast-paced environment? Do you enjoy coordinating multiple tasks, building strong relationships and solving problems? If so, we'd love to hear from you. We're looking for a Planning Coordinator to join our friendly and supportive team of six based in Coventry. This is an excellent opportunity for someone with strong administrative experience who enjoys working collaboratively and takes pride in keeping things running smoothly. Working closely with the Planning Manager, you'll play a key role in managing and developing our UK field support locker network, ensuring customers receive an efficient, reliable service while supporting business growth. What you'll be doing Managing relationships with approximately 400 hosting partners, from national retailers to independent businesses. Acting as the first point of contact for day-to-day host enquiries, resolving issues and coordinating new site requests. Supporting new customer implementations by ensuring locker locations are planned and delivered to agreed deadlines. Matching engineers to suitable locker locations and identifying opportunities to expand network capacity. Monitoring locker capacity and performance to maximise efficiency across the network. Ensuring the locker estate remains compliant with Health & Safety requirements, including monitoring risk assessments and coordinating any required actions. Working with third-party site finders to identify new locations, assess suitability and coordinate legal documentation for new hosts. Liaising with internal maintenance teams and external installers to ensure installations are completed on schedule. Maintaining accurate records, host licence agreements and planning data. Supporting the team by responding quickly to operational issues and arranging alternative solutions where required. What we're looking for We're looking for someone who is highly organised, proactive and enjoys working with people. You'll be confident managing a varied workload and communicating with both internal teams and external partners. You'll ideally have: Previous experience in an administrative or coordination role. Excellent organisational skills and strong attention to detail. Confidence using Microsoft Outlook and Excel every day. Good working knowledge of Microsoft Office, including SharePoint. Excellent communication and relationship-building skills. A proactive approach with strong problem-solving abilities. A flexible, positive attitude and the ability to work well within a team. Geographical knowledge of the UK and Republic of Ireland would be advantageous. Experience using Salesforce would be a significant advantage, although full training will be provided. What you'll receive Salary of £30,000 Hybrid working based from our Coventry office. 12-month fixed-term contract with an immediate start. The opportunity to join a welcoming, supportive team of six. A varied role where no two days are the same. The chance to make a real impact within a growing and collaborative business. If you're a confident administrator with excellent organisational skills and enjoy coordinating people, processes and projects, we'd love to hear from you. Apply today for an immediate start

Job Introduction We are currently recruiting for a Car Sales Executive to join our Toyota Dealership in Coventry. The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 5pm on Sundays). Benefits include use of a company car and an OTE of £50,000. Role and Responsibilities As a Sales Executive with Listers you’ll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. It’s all about matching the person to the right car and ensuring they have the features and add-ons to suit. From financing to contracts, you’ll aim for total customer satisfaction right through the process. You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression. Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries. Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products. Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database.About you This may suit someone who has previously worked as a car sales executive, retail manager or sales manager. Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets. The ability to quickly establish and build rapport with our customers. Hold the potential to forge a successful career in the industry. You will hold a valid UK drivers licence. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company EventsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank

Parts Business ManagerCoventryFull-Time HybridAbout the OpportunityOur client is a leading manufacturer operating within the high-performance automotive sector. They are seeking an experienced Mandarin speaking Parts Business Manager Europe to support the operational delivery of their European spare parts business. This role is responsible for parts availability, inventory performance, customs compliance, dealer support and operational improvement activities across Europe. Working closely with Regional Account Managers, technical teams, suppliers, logistics providers and dealers, you will play a key role in driving operational excellence and continuous improvement throughout the parts supply chain.Role OverviewIn this role, you will be responsible for the end-to-end execution of the European parts business. You will work closely with dealers, Regional Account Managers, technical teams, suppliers, freight providers and logistics partners to ensure parts are delivered efficiently, inventory is managed effectively, and all import/export activities remain compliant. This position plays a key role in delivering excellent customer service, optimising operational performance and supporting the continued growth of European Aftersales operations.Key ResponsibilitiesCoordinate with the IT department to support the development and enhancement of spare parts systems.Execute day-to-day import and export activities across EU and non-EU markets.Prepare and verify shipping, customs and trade documentation.Coordinate with customs brokers, freight forwarders and warehouse providers to ensure on-time deliveries.Monitor shipments and resolve delays, customs issues and discrepancies.Maintain accurate HS Code and Country of Origin (COO) data for all parts.Support dealer and internal enquiries relating to customs classification, origin and duty requirements.Process customised and non-standard parts orders from order receipt through to fulfilment.Work with engineering, suppliers and planning teams to secure parts availability.Identify opportunities to reduce freight, duty, packaging and inventory costs.Support shipment consolidation and logistics optimisation activities.Operate and maintain internal controls covering inventory, order management and trade compliance.Support internal audits, external audits and SOX compliance requirements.Maintain process documentation, standard operating procedures and work instructions.Deliver packaging optimisation projects to reduce cost, damage and environmental impact.Act as an operational point of contact for dealers and Regional Account Managers.Coordinate with technical teams to resolve parts and quality-related enquiries.Monitor stock levels, back orders, supersessions and obsolete inventory.Maintain inventory parameters including reorder points and stock levels.Drive actions to improve inventory accuracy, stock turns and service levels.Coordinate cycle counts and annual stock counts with third-party logistics providers.Investigate stock variances and implement corrective actions.Produce operational reporting and inventory analysis using business systems and reporting tools.What Youll BringBachelor's degree in Supply Chain, Logistics, Business, Engineering or a related discipline.Experience working in parts, aftersales, logistics or supply chain operations.Hands-on experience managing import/export activities and inventory control.Working knowledge of EU customs regulations, HS Codes, Country of Origin requirements and Incoterms.Experience supporting inventory management and stock optimisation activities.Strong Microsoft Excel skills.Experience using ERP systems such as SAP or similar platforms.Experience using WMS systems and operational reporting tools.Knowledge of Power BI or equivalent business reporting software.Strong analytical and problem-solving skills.Excellent communication and stakeholder management capability.High level of attention to detail and organisational skills.Fluent English language skills.Additional European language skills would be advantageous.Experience within an automotive environment would be beneficial.Experience working within an audit or SOX-controlled environment would be advantageous.Location & Working PatternLocation: Coventry, United KingdomWorking Pattern: Full-TimeOffice Attendance: HybridFrequent travel to Amsterdam is may be required to support business operations, suppliers, logistics providers and dealer networks across Europe. Applicants must therefore be able to travel without restrictions.Salary & BenefitsSalary: CompetitiveBenefits include:25 days holiday plus bank holidaysPension schemeAnnual bonus (non-contractual)Private healthcareEmployee Car Ownership SchemeGroup Income Protection subject to length of serviceFamily-friendly policiesAccess to an employee wellbeing, discount and recognition platformWhy Apply?This is an opportunity to play a key role in the operational success of a growing European aftersales business, working across logistics, customs compliance, inventory management and dealer support functions within a highly respected automotive organisation.If you feel you have the skills to succeed in this role, please click to apply.Arden White specialises in technical engineering recruitment, and all job applications are managed by our team. We believe in the value of a personal touch, and we work hard to deliver aswift, professional, and friendly service for our clients and candidates. We are acting as a recruitment agency on behalf of our client for this vacancy, and whilst we are advertising the role, we are not the hiring company.Due to the high volume of applications, were unable to respond to everyone individually. If you havent heard from us within 14 days, unfortunately youve not been unsuccessful on this occasion. However, please continue to monitor our website vacancies for more opportunities.TPBN1_UKTJ

Service Manager Coventry | Full time, Permanent | £50k-£60k + van + overtime & allowances Our client, a well-established engineering and industrial automation business, is launching a brand-new Service Department and is looking for a Service Manager to build and lead it from the ground up. THE ROLE You'll own the department end to end: strategy, operations, profitability and people. Design and launch the service strategy, offerings, SLAs and pricing from scratch Build the operational backbone: job scheduling, resource planning, reporting and service standards Own the department's budget, margins, profitability and KPIs Identify recurring revenue, maintenance contracts and account growth opportunities Recruit, lead and develop the service team as it scales Act as the senior point of contact for key customers and manage escalations WHAT YOU'LL NEED Experience managing a service, support, maintenance or operations function A hands-on industrial automation maintenance background: multi-skilled mechanical and electrical fault-finding/commissioning, with working knowledge of PLCs, robotics, drives and safety systems Strong commercial awareness, with budget and profitability ownership A track record of building processes and systems from the ground up Strong leadership, customer relationship and stakeholder management skills NICE TO HAVE Experience launching or transforming a service division or business unit Knowledge of field service management software and CRM platforms Engineering degree and/or vendor accreditations (Siemens, Rockwell, Beckhoff, ABB, Fanuc, Kuka, etc.) Project management qualification THE PACKAGE £50,000–£60,000 depending on experience Company van Flat-rate overtime for every hour above 38 per week Generous standby, call-out and onsite allowances paid on top BUPA private medical, pension and death-in-service cover (2x salary) 25 days holiday plus 8 bank holidays 38-hour week with an early Friday finish (2pm)

At Alzheimers Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking to welcome an approachable, enthusiastic, and caring Dementia Adviser to join our supportive team in Coventry area working 35 hours per week.This is a community-based role involving regular travel across the Coventry area including local home visits, meetings and supporting and facilitating a range of society groups, including the delivery of awareness raising talks and dementia friends sessions with the flexibility to work from home based on business and community needs.You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. We provide training and ongoing support.You don't need previous dementia experience to apply.Please don't be put off from applying if you don't meet every requirement listed below. We recognise the value of transferable skills, lived experience and potential. Whether your experience comes from work, volunteering, supporting someone affected by dementia, or you're looking for your first professional role, we'd love to hear from you.About youYou will have: An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.Experience providing information, guidance, advice or emotional support. This could be gained through health, social care, community, voluntary, customer service, education, housing, retail, hospitality or other people-focused roles.You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.Confidence using IT systems to maintain accurate and confidential records.A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.The ability to travel independently.The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You may occasionally represent Alzheimer's Society at local events, providing information about dementia and signposting people to further support and resources.Key Responsibilities: Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.Provide personalised information, advice and emotional support that reflects each persons culture, background, values and preferences.Deliver support through home visits, telephone contact and partnership working other professionals.Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.Manage a defined caseload, maintaining accurate, respectful and confidential records.Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.About Alzheimer's SocietyDementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.Together with our supporters, we're working towards a world where dementia no longer devastates lives.Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.Our commitment to Equity, Diversity, Inclusion & BelongingWe need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.Our hiring processDuring your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer's Society Talent Acquisition Team via for application support or any adjustments you might need.To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.Giving back to youOur employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.INDAZTPBN1_UKTJ

Our OEM Client based in Whitley, Coventry, is searching for a HR Consultant – Contact Centre to join their team, Inside IR35. This is a contract position with a proposed end date of 28th June 2027. Umbrella Pay Rate: £28.43 per hour. The Opportunity: This role is an HR Consultant role based at Whitley, Coventry - the team operates hybrid working therefore working remotely from home for some of the time and attending the office for 2-3 days a week. The role sits within the Contact Centre within HR Direct which acts as the first point of contact for general HR queries from all colleagues and managers. This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily task, the latter being a repository for non-employee queries raised from non-email addresses. Key Performance Indicators: First Contact Resolution of Tickets received by Contact Centre – 85%. Considered responses given to Email, Virtual Assistant and Portal responses. Case Resolution to Tickets received in line with service SLA’s – 5 days resolution: 90%. Quality of responses to meet ticketing audit requirements- 80%. Employee Satisfaction – 85% in ticketing and 95% in Virtual Assistant. Key Accountabilities & Responsibilities: First point of contact for UK based employees, answering queries via outbound calling and email / portal / virtual chat on HR policy and procedures. Understand the employees query, identify the correct policy to suit their circumstances, help them understand the policy and then enable them to apply the policy to their circumstances. Utilise knowledge of employment law and JLR policy to coach managers in applying policies in the correct way and minimise risk to the business. Responsible for building rapport with employees to enable an accurate understanding of their query. Maintain effective relationships with the wider HR community and the business i.e. CoE, Shared Delivery HR, Business HR and employee base. Support operational management to ensure all transactional and administrative processes are executed accurately as per the service level agreements. Work effectively as part of the HR Direct operational team. Assist in the development, maintenance and deployment of policies under the HR Direct area. Undertake any other work as directed by their line manager in connection with their job as may be requested. Key Interactions: All company UK employees, including Trade Union. Internal HR Direct teams – Tier 1 Service Operations and Tier 2 . Contact Centre Consultants Team Lead. HR Manager – Contact Centre. International HR Managers. Other supporting functions i.e. Payroll, Business Protection, IT, Company Vehicles, Manpower. Other HR functions – HRBP, CoE. Essential Skills, Knowledge and Experience Required: Previous experience of working in an HR employee advisory role. Degree qualified or equivalent experience preferred. Excellent communication skills – both spoken and written. Strong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance. Good understanding of UK employment law. IT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel. Desirable Skills, Knowledge and Experience Requested: Ability to deliver results consistently in a fast-paced HR Contact Centre. Proven Project Management experience using Project Management techniques e.g. Project Planning, Risk Management etc… Experience of stakeholder management . Experience of process development. SAP proficient including use of PB, PA and PPOSE, and Success Factors proficient including use of Employee Central. Working knowledge of ticketing systems – preferably CloudforService (C4S). Experience of managing a high volume of queries. Experience of managing chat escalations from a virtual agent / chat bot. Essential Personal Profile Required: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable. An individual who is results driven, demonstrates, tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment. An individual who is a problem solver. An individual with the ability to combine a short term, pragmatic focus with longer term planning. An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs. An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style. A good communicator who can communicate complex ideas. An effective team player, actively leads, develops and supports team members. Resilient and enthusiastic, an individual able to deliver results under pressure. Desirable Personal Profile Requested: An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along

Job Title: HR Consultant – (phone number removed) Location: Coventry The Opportunity This employee focused role sits in the Contact Centre within HR Direct. The role is primarily to clarify and resolve employee enquiries relating to HR processes and policies, including (but not limited to) recruitment, performance, reward or employee relations matters. The role manages queries received via email / portal and escalations from the HR Virtual Assistant, and will also make outbound calls where necessary to discuss queries with employees. The role is also responsible for the pulling of the absence report and management of the Un associated inbox as a daily tasks. Key Accountabilities and Responsibilities First point of contact for UK based employees, answering queries via outbound calling and email / portal / virtual chat on HR policy and procedures Understand the employees query, identify the correct policy to suit their circumstances, help them understand the policy and then enable them to apply the policy to their circumstances. Utilise knowledge of employment law and business policy to coach managers in applying policies in the correct way and minimise risk to the business Responsible for building rapport with employees to enable an accurate understanding of their query, Maintain effective relationships with the wider HR community and the business i.e. CoE, Shared Delivery HR, Business HR and employee base Support operational management to ensure all transactional and administrative processes are executed accurately as per the service level agreements Work effectively as part of the HR Direct operational team Assist in the development, maintenance and deployment of policies under the HR Direct area Undertake any other work as directed by their line manager in connection with their job as may be requested Knowledge, Skills and Experience Essential: Previous experience of working in an HR employee advisory role Degree qualified or equivalent experience preferred Excellent communication skills – both spoken and written Strong generalist HR experience including substantial knowledge of key HR practices such as disciplinary, grievances, absence management and performance Good understanding of UK employment law IT literate including strong working knowledge of Microsoft Word, PowerPoint and Excel Desirable: Ability to deliver results consistently in a fast paced HR Contact Centre Proven Project Management experience using Project Management techniques e.g. Project Planning, Risk Management etc. Experience of stakeholder management Experience of process development SAP proficient including use of PB, PA and PPOSE, and Success Factors proficient including use of Employee Central Working knowledge of ticketing systems – preferably CloudforService (C4S) Experience of managing a high volume of queries * Experience of managing chat escalations from a virtual agent / chat bot Personal Profile Essential: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable An individual who is results driven, demonstrates, tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment. An individual who is a problem solver An individual with the ability to combine a short term, pragmatic focus with longer term planning An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style A good communicator who can communicate complex ideas A effective team player, actively leads, develops and supports team members Resilient and enthusiastic, an individual able to deliver results under pressure Desirable: An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along

SF Partners are supporting a brilliant, established and growing organisation in Coventry CV6 that are looking for a Planning Coordinator on a 12 month contract basis. Hybrid working Salary: £30,000 As a Planning Coordinator, you will be responsible for maintaining and developing the UK field support product infrastructure, to ensure a smooth day to day operation for all customers and growing the network in line with business requirements reporting to the Planning Manager. + Main duties -Manage Host relationships with circa 400 partners, ranging from a leading Supermarket (which is circa £1M account) down to independent single site hosts, managing any day to day issues, ad hoc expansion and new site requests. Attend review meetings with major hosting partners to ensure healthy on going relationship. -Work closely with New Business and Business Implementation teams to ensure new business and customer project work is completed in line with customer deadlines. -Complete administrative tasks such as matching engineers to a suitable product and location, identifying expansion opportunities if current network capacity cannot fulfil the customer requirement. -Ensure the estate meets Health & Safety guidelines by monitoring Risk Assessments and actioning any remedial measures -Monitor and maintain exchange capacity to maintain optimum capacity and efficiency of the network. -Work with 3rd party site finders to identify and assess new site opportunities, ensuring suitability of sites and arranging legal documentation to on board new hosts. -Assist with ensuring the network remains accessible to multiple stakeholders, acting promptly on any issues reported and arranging suitable alternatives if products are to remain inaccessible by next delivery round. -Liaise with maintenance department and 3rd party installers to ensure installs are scheduled and completed in line with customer requirements. -Manage and maintain all administrative details regarding exchanges up to date including host licence agreements

Service Engineer Automatic & Industrial Doors Location: Midlands (covering Birmingham, Coventry, Nottingham, Leicester, and surrounding areas) Employment Type: Full-time | Permanent Basic Salary: Up to £43,000 per annum OTE: £60,000+ (with door-to-door pay, overtime, and on-call bonuses)The Opportunity TSM Technical is working on behalf of a well-established service partner in the door systems industry. We're looking for a Service Engineer to cover the Midlands , supporting a growing client base across commercial, retail, and industrial sectors.This is a varied and rewarding role focused on the installation, servicing, maintenance, and repair of automatic and industrial doors. The position offers long-term career progression, full support from a regional engineering manager, and excellent benefits .Key Responsibilities Service, repair, and install: Automatic sliding, swing, folding, and revolving doors. Industrial shutters, roller doors, and sectional doorsDiagnose faults and recommend cost-effective solutionsRespond to emergency call-outs and breakdownsComplete all job reporting using a company-issued iPadFollow health & safety procedures and wear full PPEDeliver high standards of customer service while on siteParticipate in the on-call rota (approx. 1 in 5/6 weeks)What Youll Need Essential:Minimum 2 years experience with automatic doorsEN16005 or BS7036 qualificationFull UK driving licenceCSCS cardStrong fault-finding and diagnostic skillsComfortable with digital reporting (iPad/tablet use)Desirable:Experience with industrial doorsIPAF, PASMA, or DHF accreditationPackage & Benefits Basic Salary: Up to £43,000 per annumOn-Call Pay: £175/week + bonuses for call-outsOvertime Rates: 1.5x after 5:00 PM; 2x on Sundays & Bank HolidaysDoor-to-Door Pay25 days holiday + 8 bank holidays (option to buy extra days)Company van, tools, iPad, uniform & fuel card providedPrivate medical insurance (option to add family members)Enhanced pension (3% employee / 6% employer)Enhanced family leave policiesAccess to a Digital GP, dental & eye care, and counselling servicesLong-term development with ongoing training and supportApply Now If you're an experienced Engineer ready to join a high-performing team with long-term progression opportunities, please contact or get in touch to arrange a confidential chat.TPBN1_UKTJ

Position: Customer Field Service Engineer Location: Midlands Salary: £40k – £45k The Company: CNC Machine Manufacturer The Role: • Install, test, service and repair/rebuild the company machines ensuring the equipment conforms with company operating specifications and customer requirements. • Promotion of the company’s machine tool performance & reliability, company engineering competencies and customer service excellence. • Provides prompt engineering support to customer manufacturing operations relating to company machine tool installation, product performance, operating & maintenance procedures on customer premises. • Provides timely accurate technical advice to customers (Help Desk). • Evaluates company product/service performance in the field. • Provides technical inputs into development and evaluation of new company products. • Feeds back intelligence relating to customer needs, company product & service performance, competitor product performance and sales activity to company management. • Ensures the company’s products conform to customer production & quality requirements. • Reports directly to the Operations Manager • Relates to the customer for field service and repair, help desk support, installation, training, new product information and maintenance of ongoing relationships. • Establishes and maintains effective working relationships across the company • Provides accurate feedback on service issues to engineering and central service functions. • Liaises with sales and applications departments for customer support related issues e.g. installation scheduling, machine preparation for demonstration etc. • Liaises with shipping and purchasing departments to ensure parts delivery. Requirements: • Engineering competencies to a minimum of trade level • Tertiary in engineering mechanical or electrical (advantageous) • Completed studies in business administration (advantageous) • Customer service engineering experience in a geographically dispersed organization • Excellent verbal and written communication skills • Demonstrated PC Skills (excel, word, and PowerPoint) • Able to meet deadlines plan and organise work priorities • Minimum of 5 years’ experience with Relevant trade or engineering qualifications for CNC machine servicing/support or Trade qualified electrical/electronic an advantage • Strong focus on customer service • Knowledge of the Company’s CNC systems or Fanuc Robots and other CNC systems will be an advantage • Able to work from their own initiative • Demonstrate flexible and positive attitude • Training will be given to the successful applicant • Overseas and travel may apply

A rare opportunity for a Sales Manager, a specialist in insulation products who has experience of managing and developing distributors and who is now looking to join a UK division of a multi-million dollar euro insulation manufacturer who can offer exciting career growth opportunities. This could also suit a candidate with a background in installation and/or contracting BASIC SALARY: £62,500 - £70,000 BENEFITS: · 20% Annual Bonus · Company Car · Pension · Executive Benefits · Mobile LOCATION: Homebased COMMUTABLE LOCATIONS: Birmingham, Northampton, Sheffield, Nottingham, Coventry, Derby, Leeds, Leicester JOB DESCRIPTION: Sales Manager, Business Development Manager - insulation products, installation, contracting - insulation Reporting to the UK Managing Director, as our Sales Manager, you will be responsible for developing the distributor and merchant channels for the UK manufacturing division of our extruded insulation products covering all of the UK. You will be an integral part of the sales team and will play a pivotal role as well as having influence on the growth of the UK market KEY RESPONSIBILITIES: Sales Manager, Business Development Manager - insulation products, installation, contracting - insulation As our Sales Manager, you will: · Develop and grow sales through national, regional and independent distributors · Maintain and strengthen distributor and merchant relationships. · Deliver product training, technical support and sales enablement · Work with partners on pricing, margins, promotions and stock profiles. · Drive product awareness and pull through demand. · Promote the wider group portfolio, including our HVAC and marine products. · Monitor performance, market feedback and competitor activity · Provide forecasting and sales reporting · Develop and maintain an effective network of contacts and build relationships at all levels of the organisation internally and externally. · Provide analysis on new or emerging markets within our sector. · Maintain regular contact with customers to optimise the selling potential and retain our existing customer portfolio. PERSON SPECIFICATION: Sales Manager, Business Development Manager - insulation products, installation, contracting - insulation · You will have excellent distributor management/merchant experience · You will have knowledge of insulation products and markets. · Technically astute · Comfortable managing a UK wide territory · Excellent account managing skills · You will be self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. · Ambitious, credible, and comfortable in dealing with both internal and external contacts. Reliable, tolerant, and determined. Empathic communicator, well presented and business like. This Sales Manager role offers significant opportunity for an ambitious, experienced professional with a desire to develop their career with a growing and forward-thinking company and group with a track record and plans for strong growth. We want someone who is driven to succeed and looking for an opportunity to work within a multinational organisation that offers extensive freedom of action and which has room to invest and very ambitious plans. THE COMPANY: We were established over 70 years ago and are one of the world's leading manufacturers of synthetic foams with over 15 sites in Europe and supply markets which include construction, packaging and sports and leisure. PROSPECTS: · The opportunity to join a very large multinational organization. · We have an active policy of promotion from within and offer the genuine opportunity to develop your career. · This position will be challenging but also tremendously rewarding. Coaching, mentoring and training are an integral part of our culture. · A first-class remuneration package including a highly competitive salary, bonus, pension, and other benefits normally associated with an international group. It is highly likely you will have worked in any of the following roles, Distributor Manager, Distributor Sales Manager, Merchant Sales Manager, Key Account Manager, Regional Sales Manager, Account Manager, Key Account Manager, Sales Manager, Account Manager, Sales Executive, Territory Sales Manager, Business Development Manager - Installer, Contractor, HVAC, Marine Products, Insulation Products INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18580, Wallace Hind Selection

Job Introduction: We are seeking a talented and professional Sales Executive to play a key part in the continued growth for our Volkswagen Commercial Vehicles Dealership in Coventry. This is an exciting opportunity to get into commercial vehicle sales selling one the worlds most exiting brands. Your working hours are between 8.30am - 6pm Monday to Friday and working 1 in 3 Saturdays 9am to 5pm, which is a rarity in the motor trade. Benefits include the use of a company car and an OTE of £50,000. This role would ideally suit someone who has previously worked in automotive sales, however if you are a successful sales person who can demonstrate an ability and record of achieving and exceeding targets we would like to hear from you. We will offer you extensive training, together with all the help and support you need to fulfil your potential in becoming a manager in the future. The role and responsibilities include: • Customer Satisfaction (CSI): You will build trust, communicate effectively and exceed our customer's expectations, whilst providing a service-based experience. In essence you will ensure that our customers buying experience is industry leading. • Maximising Opportunities: Through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and Internet enquiries you will be developing Customer Relationships through qualification and creating an effective first impression. • Maximising Profit: By following the sales process and achieving the monthly KPI's for unit sales, profit per unit and add-on products. • Data Quality: To accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database. What we're looking for: A well-presented individual with a desire, character and attitude to succeed. Unlimited confidence, resilience, drive, energy and talent. The ability to quickly establish and build rapport with our customers. You will possess a valid UK drivers license. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company EventsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank

Overview We are seeking a hands-on Quality Assurance Manager to lead the quality strategy across a portfolio of embedded software, firmware, and hardware products. This is a senior role for an experienced QA leader who can combine technical depth with people leadership, taking ownership of the full testing lifecycle across complex engineering products. You will be responsible for defining and driving the overall quality approach, from test frameworks and automation architecture through to Hardware-in-the-Loop (HIL) validation, reporting, release readiness, and continuous improvement. Working closely with R&D, product, and cross-functional engineering teams, you will help build a scalable and contribution-friendly test ecosystem that supports quality across the wider organisation. This role would suit someone with a strong background in embedded systems testing, automation, CI/CD, and system-level validation, who is comfortable leading a team while remaining close to the technical detail. Key Responsibilities Test Strategy & Framework Development Define and own the QA and test strategy across the full product lifecycle for software, firmware, and hardware-based products. Establish test frameworks, standards, and best practices to ensure consistent, scalable, and high-quality validation processes. Design modular and reusable test architecture, ensuring test assets are version-controlled, maintainable, and accessible to contributors outside the QA team. Create a contribution model including templates, governance, code review standards, and documentation to enable broader engineering participation in quality. Drive coverage across the test pyramid, including unit, integration, system, acceptance, and end-to-end testing. Automation & CI/CD Build and improve automated testing capability across embedded and system-level products. Integrate automated test execution into CI/CD pipelines using tools such as Jenkins, GitLab CI, or GitHub Actions. Implement quality gates, reporting, flaky test management, and automated feedback loops to support release confidence and development speed. Promote shift-left testing practices to improve defect prevention and increase early-stage quality ownership across engineering teams. Hardware-in-the-Loop (HIL) & Embedded Validation Plan, develop, and operate HIL test environments where the company's own hardware and embedded software are the components under test. Coordinate signal injection, fault injection, and real-time stimulus to validate behaviour under both nominal and edge-case operating conditions. Define HIL infrastructure requirements and work closely with hardware engineers on bench design, setup, calibration, and ongoing maintenance. Oversee system-level validation activities to ensure robust end-to-end product performance across hardware, firmware, and application layers. Reporting, Metrics & Release Readiness Produce clear and audience-appropriate test reporting covering execution progress, pass/fail rates, defect trends, coverage, and regression performance. Define and track quality KPIs such as test coverage, automation ratio, defect leakage, escape rate, MTTD/MTTR, and release readiness. Maintain requirements-to-test traceability to support verification, audit readiness, and confidence in delivered functionality. Provide release sign-off recommendations based on evidence, quality data, and clear risk assessment. Leadership & Team Development Lead, mentor, and develop a team of QA engineers across local and global teams. Set team objectives, conduct 1:1s, performance reviews, and support professional development and capability growth. Foster a quality-first engineering culture by supporting teams on testability, defect prevention, and continuous improvement. Run core QA ceremonies including sprint planning, defect triage, retrospectives, and alignment with wider delivery and release activities. Cross-Functional Collaboration Work closely with R&D, Product, and Customer Support teams to translate customer requirements, field issues, and product needs into robust test plans. Represent QA in architecture and design reviews to ensure quality and testability are considered from the earliest stages of development. Champion defect lifecycle management, including triage, prioritisation, root cause analysis, and post-mortem reviews. Collaborate with stakeholders across the organisation to improve quality visibility, governance, and release confidence. Required Skills & Experience Bachelor's or Master's degree in Computer Science, Electrical/Electronic Engineering, or a related technical discipline. Proven experience in QA, test engineering, or validation within embedded software and/or hardware product environments. Previous leadership experience managing and developing QA or test engineering teams. Strong hands-on experience with test automation, test framework design, and scalable validation strategies. Good understanding of the full test lifecycle, including unit testing, integration testing, system testing, BDD/acceptance testing, and end-to-end validation. Experience with Hardware-in-the-Loop (HIL) or equivalent embedded validation environments. Strong programming/scripting skills in at least one of Python, C, C++, or Java. Familiarity with CI/CD pipelines, version control systems such as Git, and automated quality reporting. Experience using defect tracking and test management tools such as Jira, Xray, Zephyr, or Polarion. Strong written and verbal communication skills, with the ability to work effectively with both technical teams and senior stakeholders. Demonstrated ability to improve QA maturity, drive process improvements, and build a collaborative quality culture. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales

Job Introduction We are currently recruiting for a high achieving Service Manager for our Toyota Dealership based in Coventry. The hours of work are Monday - Friday, 8am - 6pm as well as working Saturdays on a rota basis/ Benefits include a basic salary of £40,000, with an OTE of £73,000 plus use of a company car. In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience. Role and Responsibilities To ensure the efficient and profitable operation of the Service department To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories To ensure that all manufacturers policies and procedure are adhered Planning, forecasting and delivering sales targets Managing and development of the team Growing Workshop utilisation and efficiency Exceeding Customer satisfaction Managing the smooth running and day to day activity of the Service DepartmentAbout you This role would ideally suit someone who has previously worked as a Senior Service Advisor, Assistant Service Manager, Parts Manager, or as an experienced Service Manager and is looking to Listers for better career and reward opportunities. Unlimited confidence, resilience, drive, energy and talent. A well-presented individual with a desire, character and attitude to succeed. The ability to quickly establish and build rapport with our customers. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company EventsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank

ROLE: Children's Contact Centre Deputy ManagerLOCATION: Coventry, CV4RESPONSIBLE TO: Contact Centre ManagerSalary: £29,000 per yearWorking hours: 39.5 hours per weekWorking days: Tuesday-Saturday (including bank holidays)This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Main Objectives:The Deputy Manager supports the Centre Manager in the day-to-day management of the Family Time and Family Support services offered by the organisation, ensuring the safe, child-focused delivery of services. A key part of the role is the coordination and set-up of referrals, including meeting with parents, social workers and any other professionals involved to establish clear expectations, assess risk, and agree service arrangements.The Deputy Manager also plays a central role in reviewing cases where concerns arise, holding review meetings with parents and professionals as required, and ensuring appropriate safeguarding actions are taken. The role combines operational oversight, safeguarding support, staff supervision, and quality assurance, and provides cover for the Centre Manager when required.Key Responsibilities:GeneralProactively take ownership in developing own knowledge to understand the context of the work of the company and associated risks, challenges and prioritiesMaintain at all times strict confidentiality of information relating to any sensitive informationCommunicate information effectively using the correct channels;Ensure familiarisation and adherence with Swan Familys policies and procedures at all timesMeet obligations in respect of Health and Safety, primarily not putting self and others at risk of harmCarry out responsibilities effectively, accurately, promptly and in a well-organised wayObserve and work to the Swan Familys Core ValuesDispose of confidential paperwork appropriately using secure methodsTo uphold Swan Family's core values, including treat all with respect. Swan Family operate as an anti-bullying organisation. Any abuse of this policy will be dealt with by disciplinary action, up to and including dismissal.Principal DutiesTo assist the manager in the general running of the centre and to undertake his/her responsibilities as may be designated in their absence, including attending the Centre Managers meeting at Head OfficeTo manage the daily workload of the Supervised Contact Workers, matching workers to contacts and ensure all work is covered.To maintain and develop relationships with Local Authorities, social workers, solicitors and other professionals and service users whilst ensuring contact demands are met.To ensure the centre is a safe environment to work in and visit.Ensuring timely flow of information between Swan Family, its clients and workers.To conduct Safeguarding (Warner) interviews with candidates where required.To check the content of reports submitted by Supervised Contact Worker, addressing any issues identified by these reports to the relevant channels. Liaising with service staff to improve the quality of reports where required.To coordinate planning and review meetings and booking with our clients and service users, ensuring information is shared to the appropriate people, and take payments if required.To work with Swan Family departments to share information for the business needs and service delivery including data monitoring and service performance reviews.To write and deliver safeguarding training sessions for service staff as required, upon request of Family Support Services Manager.To follow Swan Family and NACCC policies and procedures for the service; including but not limited to safeguarding and child protection, confidentiality and Health and Safety.To resolve daily operational problems and queries efficiently and effectively.To promote a professional service at all times.To provide feedback and reporting to the Contact Centre Manager on a regular basis.To be prepared to work flexibly and outside office hours as appropriate, including supervising contacts if required.To ensure the centre standards are maintained and the centre is always clean and tidy.To ensure that the centre is a welcoming environment and that high customer service standards are upheld by all staff.Performance MeasurementThe jobholders commitment to, and success in, their Personal Development Plan. Improvement in the quality and content of service provided.Ability to cope with periods of high workload and prioritise tasksContribution to the overall team effortAchievement of goals indicated in monthly performance reviewsAchievement of all areas of minimum performance standardsStrict ConfidentialityDue to the nature of the information the job holder will be exposed to, it is essential that they maintain the highest level of confidentiality at all times. Failure to do so may result in disciplinary action, up to and including dismissal.SupervisionThe jobholder works within the guidelines laid down by the Manager, being adaptable to the changes in the priorities dictated by the superior.Decision MakingThe jobholder is responsible for prioritising his/her daily workload whilst accounting for the priorities of the Manager.Job Types: Full-time, PermanentBenefits:- Company pensionWork Location: In personTPBN1_UKTJ

Store Manager - Food Convenience RetailWarwick, Rugby, Nuneaton and Hinckley areaLead Your Own Store. Inspire Your Team. Make a Difference in Your Community.Starting Salary from £33,000 plus a great range of colleague benefitsAre you an experienced retail leader looking for your next challenge?Whether you're an established Store Manager or an ambitious Assistant or Deputy Manager ready to take the next step, we'd love to hear from you.At the Heart of England Co-operative Society, you'll have the opportunity to lead your own store, develop a successful team and make a genuine difference in the local community. Unlike many large retailers, we're an independent co-operative where our Store Managers are trusted to make decisions, build great teams and create stores that customers love to visit.If you're looking for a role where your leadership will be recognised and your career can continue to grow, we'd love to hear from you.About UsThe Heart of England Co-operative Society has been proudly serving local communities for over 190 years. As an independent co-operative, we're passionate about putting people first - whether that's our customers, our members or our colleagues.Our stores are at the heart of their communities, and our Store Managers play a vital role in delivering exceptional service while developing high-performing, motivated teams.About the RoleAs Store Manager, you'll be responsible for the overall success of your store. You'll: Lead, coach and inspire your team to deliver outstanding customer service every day.Create a positive, supportive working environment where colleagues can develop and thrive.Drive sales, profitability and operational excellence.Recruit, develop and retain talented colleagues.Manage stock, labour, waste and store costs effectively.Maintain excellent standards of merchandising, food safety and compliance.Build strong relationships within your local community and promote Society membership.Ensure your store is safe, welcoming and always operating to the highest standards.This is a varied, hands-on leadership role where you'll have the opportunity to make a real impact every day.About YouWe're looking for someone who enjoys leading people, solving problems and delivering results. You'll ideally have: Experience managing or supervising within a retail environment, ideally food retail.A proven ability to motivate and develop colleagues.Strong commercial awareness with experience managing costs and performance.Excellent communication and organisational skills.A hands-on approach with a passion for delivering outstanding customer service.Good IT skills, including Microsoft Office, Outlook and Teams.A full UK driving licence is desirable.Why Join Us?We know that our colleagues are at the heart of our success, which is why we invest in their wellbeing and development. When you join the Heart of England Co-operative Society, you'll benefit from: Competitive starting salary of £33,000Staff discount across our Food Stores, Funeral branches and Coffee Shops.Annual leave that increases with length of service.Salary sacrifice pension scheme.Enhanced maternity pay.Flexible pay through Stream, giving you greater financial flexibility.Employee Assistance Programme for confidential support.24/7 access to a Virtual GP.Health and Wellbeing platform to support your physical and mental wellbeing.Colleague discounts platform offering savings with a wide range of retailers.Ongoing training, development and genuine opportunities to progress your career.Ready for Your Next Challenge?If you're passionate about leading people, delivering exceptional customer service and making a positive difference in your local community, we'd love to hear from you.Join a business where you'll be trusted to lead, supported to develop and valued for the difference you make every day.Apply today and become part of a Society that's been serving communities for more than 190 years.TPBN1_UKTJ

Area Sales Manager Region: North of England About the Opportunity An established and growing engineering technology business is seeking an experienced Area Sales Manager to join its commercial team. This is an excellent opportunity for a driven sales professional with experience selling capital equipment into manufacturing and industrial markets. The successful candidate will manage an established sales territory, develop long-term customer relationships, and identify new business opportunities across a portfolio of advanced industrial equipment and technical solutions. Comprehensive product training and ongoing support will be provided. Working remotely from a home office and reporting to the Head of Sales, you will be responsible for driving sales growth while delivering exceptional customer service throughout the sales process. The Role You will be responsible for promoting and selling a range of high-value industrial equipment and engineered solutions, including: Industrial gas generation and processing systems Gas mixing, filtration, and monitoring equipment Advanced manufacturing machinery New and refurbished capital equipment Typical project values range from £5,000 to £450,000, requiring a consultative sales approach and the ability to manage opportunities from initial enquiry through to successful completion. Key Responsibilities Manage and grow existing customer accounts across your designated territory. Identify and secure new business opportunities within manufacturing and industrial sectors. Develop long-term customer relationships through a consultative sales approach. Coordinate and host customer equipment demonstrations. Represent the company at selected industry exhibitions and networking events. Provide technical guidance and commercially focused solutions to prospective customers. Prepare quotations, proposals, sales orders, and supporting documentation. Negotiate commercial agreements and successfully close sales opportunities. Essential Skills & Experience Proven success in selling capital equipment or technical engineering solutions. Strong commercial awareness with excellent negotiation and closing skills. Excellent written and verbal communication abilities. A proactive, self-motivated approach with a positive attitude. Ability to work independently while effectively managing a sales territory. Strong organisational and time management skills. Willingness to travel throughout the assigned region, including occasional overnight stays. Full UK driving licence. Desirable Experience Experience within one or more of the following industries would be advantageous: Industrial machinery Manufacturing technology Laser cutting Additional desirable qualifications include: Five or more years' experience in capital equipment sales. Engineering qualification (HNC, HND, degree, or equivalent). Strong IT skills, including Microsoft Office and CRM platforms. Experience using LinkedIn and other digital tools to support business development. What's on Offer Competitive basic salary with an uncapped commission structure. Company vehicle or car allowance. Pension scheme. Laptop and mobile phone. Comprehensive product and technical training. Ongoing career development within a growing engineering business. Excellent long-term earning potential with opportunities for progression. About the Company Our client is a well-established engineering solutions provider with a strong reputation for delivering innovative technologies to the manufacturing industry. As part of a larger international engineering group, the business continues to invest in growth, product innovation, and customer success, creating exciting career opportunities for ambitious sales professionals

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDSAn achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to £2,000 Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKSDays out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOROur people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career

We are looking for an experienced and proactive Transport Supervisor to support the day-to-day operation of our busy hub, processing up to 500,000 parcels per day. Reporting to the Transport Shift Manager, you will work closely with driver teams and operational stakeholders to ensure transport services are delivered safely, efficiently and in full compliance with legal and company standards.You will lead driver briefings and debriefings, oversee operational performance, support transport planning, and act as a key point of contact for both internal and external customers. This is an excellent opportunity for a transport professional with strong leadership, operational and compliance experience who thrives in a fast-paced logistics environment.Shift pattern: Monday Friday 7:30pm - 4:00amWhat youll be doing:Lead driver briefings and debriefings to ensure safe, efficient, and compliant operations.Monitor route performance, working time, mileage, and service delivery across the shift.Investigate and resolve operational issues, including delays, vehicle defects, incidents, and compliance concerns.Motivate, coach, and support drivers to deliver excellent operational performance.Ensure compliance with transport legislation, company policies, and Health & Safety standards.Maintain accurate vehicle, trailer, and driver records across transport systems.Analyse tachograph and telematics data to identify trends and drive performance improvements.Manage transport planning systems, ensuring operational changes are accurately reflected.Produce KPI reports and operational insight to support continuous improvement initiatives.Build strong relationships with internal teams and customers, ensuring service levels are consistently achieved.Deputise for the Transport Shift Manager when required.What We're Looking ForCPC qualification desirable, or willingness to work towards one.Previous experience within a transport, traffic office, or logistics environment.Experience with transport management, telematics, and tachograph systems (e.g. Isotrak, Ortec, Tachomaster).Knowledge of route planning, optimisation, and transport compliance.Experience producing and analysing KPI and operational performance reports.Proven people management experience at supervisory level or above.Strong communication, stakeholder management, and problem-solving skills.Highly organised, with the ability to prioritise and perform under pressure.Data-driven approach with the ability to identify and implement operational improvements.In this role, you will be a visible leader within the operation, ensuring that transport activities run safely, efficiently and compliantly throughout your shift. You will inspire and motivate drivers, proactively resolve operational challenges, and champion high standards of performance, professionalism and customer service.If you're a motivated transport professional looking to take the next step in your leadership career within a high-volume logistics environment, we'd love to hear from you. Apply today and become part of a team that keeps our operation moving.TPBN1_UKTJ

Also suitable for higher education / graduates with at least 1 years sales experience** Company - +£100M Global multinational brewer with a high performing national field sales team Location - West Midlands Industry - Pubs, Bars, Hotels, Sports Events, Stadiums, Sporting Events and Restaurants Benefits - Industry leading training. Fast track management program after 2 years (base salary increase to £40k's). Team social incentives e.g. meeting up every month for out of work social teamworking events. Candidate – Some sales experience or ambition to be in field sales. Graduates or further education ideally, outgoing, sociable and if you play sports it will be an advantage. Driving licence required. The Position A global multinational brand name with market leading premium beer and lager brand seeks a new Sales Executive. You will receive a month of intensive product and corporate sales training to ensure that you are able to effectively sell into a variety of clients from small businesses to large sporting events and facilities such as stadiums. Your management and sales team colleagues will help support you to facilitate your sales success and once you are an established member of the team you will do the same for your work colleagues. Then you will be on the path to promotion and managing others after 2 years based on your effort and teamworking abilities not just sales performance. A truly unique role for anyone looking for a long-term stable career with genuine clear lines of progression. The Package £30,000 - £35,000 Basic Salary Achievable / realistic +£50k OTE uncapped yr 1 Established top performers earning +£50k-£70k uncapped Fast track management framework based on effort and sales performance + base salary increase Company vehicle Mobile Laptop Experience Required You will ideally have some form of sales experience or at least know that a field sales and customer facing sales role is for you. Its is paramount that you are confident, driven, motivated and enjoy meeting people and establishing new relationships. Pricing and margins will be part of your job so it will be advantage if you have a higher education or degree. Candidates that enjoy and play a variety of sports such as Rugby, football, down hill mountain biking, skiing, F1 and golf etc have all done well in the role due to the events that are supplied and sponsored. The Company They are a leading recognised global brewer of beer and lager that owns a huge portfolio of famous brands. With the advent of lockdowns and restrictions coming to an end they are investing heavily in new Sales Executives to support their expansive range of clients. They offer their Sales Executives, sales training and a fun corporate environment to work in along with lots of other perks only and beer and lager brewer can offer! Jamieson Clark currently has over 50 live roles to offer and specialise in sales recruitment. Current vacancies for Regional Sales Manager, Sales Executive, Business Development Manager, Sales Manager, National Sales Manager, Graduate Sales, Sales Representative, Area Sales Manager, selling within the automotive, automation, fleets engineering, IT, electronics, electrical and telecommunications industries. Send your CV to a consultant for advice on your next career move

Job Introduction We are currently recruiting for a Car Sales Executive to join our Volkswagen Dealership in Coventry. The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 5pm on Sundays). Benefits include use of a company car and an OTE of £55,000. Role and Responsibilities As a Sales Executive with Listers you’ll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. It’s all about matching the person to the right car and ensuring they have the features and add-ons to suit. From financing to contracts, you’ll aim for total customer satisfaction right through the process. You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression. Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries. Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products. Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database.About you This may suit someone who has previously worked as a car sales executive, retail manager or sales manager. Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets. The ability to quickly establish and build rapport with our customers. Hold the potential to forge a successful career in the industry. You will hold a valid UK drivers licence. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company EventsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank

Are you ready to take the next step in your marketing career? Do you have strong experience across digital campaigns and performance marketing? Are you confident managing end-to-end marketing strategies and leading campaign delivery? If you can answer yes to the above questions, then this could be the PERFECT role for you! Reed Marketing & Creative are currently partnered with a rapidly growing international events business, who are looking for a Senior Marketing Manager to join their high-performing marketing team. Key Responsibilities: Take full ownership of multi-channel marketing campaigns, from initial planning through to execution and post-campaign analysis. Drive targeted email marketing activity, including segmentation, automation, and performance tracking to maximise engagement and conversions. Oversee website and landing page content, ensuring messaging is clear, engaging, and optimised for conversion. Develop and implement SEO initiatives to improve organic visibility and traffic performance. Work closely with CRM systems to manage and grow customer databases, supporting lead generation and retention strategies. Manage marketing budgets effectively, ensuring strong ROI and continuous optimisation of spend. Collaborate with external partners, agencies, and media contacts to extend campaign reach and impact. Analyse campaign data regularly, identifying trends and opportunities to improve performance. Lead and support a junior team member, providing direction, feedback, and ongoing development. Utilise AI tools and technology to streamline workflows, enhance content creation, and improve overall efficiency. The successful candidate will: Have a strong background in digital and performance marketing, with experience delivering integrated campaigns across multiple channels. You will be confident working with email marketing, CRM systems, website management , AI (ChatGPT, Claude, or equivalent) and analytics tools. Previous experience mentoring or managing junior team members is highly desirable. You will be commercially aware, results-driven, and comfortable working in a fast-paced environment where you can take full ownership of your work. Strong organisational skills, attention to detail, and the ability to work towards deadlines are essential. Experience within events or exhibitions would be advantageous but not essential. In return you will receive: A salary of circa £50,000 depending on experience + 10% bonus + excellent benefits + hybrid working + international travel opportunities If you are keen to know more about this fantastic opportunity as a Senior Marketing Manager, please click on the link to apply! Alternatively, you can get in touch with Bianca Halliburton at Reed Marketing & Creative in Reading

Deputy Manager - Coventry | Up to £35,000 + Bonus | Leading Retail Brand Ready to take the next step in your retail management career? Zachary Daniels Retail Recruitment is proud to partner with a market-leading big-box retailer in the search for an ambitious Deputy Manager in Coventry. Offering a competitive salary, performance bonus, and genuine career progression, this is an excellent opportunity to join a leading retailer and develop towards a Store Manager position. About the Role As Deputy Manager, you'll support the Store Manager in driving the success of the store. You'll lead by example on the shop floor, coach and develop your team, and help deliver outstanding customer service while ensuring operational excellence. Key Responsibilities Support the Store Manager in delivering sales and profit targets. Lead, coach, and motivate the team to provide exceptional customer service. Oversee the day-to-day running of the store in the Store Manager's absence. Maintain high standards of merchandising, stock control, and store presentation. Ensure compliance with company policies, health & safety, and operational procedures. Monitor KPIs and support action plans to drive store performance. What We're Looking For Experience as a Deputy Manager, Assistant Manager, or Supervisor within a fast-paced retail environment. Strong leadership skills with the ability to motivate and develop a team. Commercial awareness and a passion for delivering results. Excellent organisational and communication skills. A customer-focused approach with a hands-on management style. What's on Offer Salary up to £35,000, with regular salary reviews based on performance. Attractive bonus scheme. Excellent training and development opportunities. Clear career progression into Store Manager roles. The opportunity to join a supportive, people-focused retail business. Apply Now If you're an ambitious retail leader looking for your next challenge, we'd love to hear from you. Apply today with your latest CV, and one of our specialist consultants will be in touch. BBBH36814

Job Introduction We are currently recruiting for a Car Sales Executive to join our Audi Dealership in Coventry. The hours of work are between 8.30am to 6pm Monday to Saturday, with a day off in the week and working 10am to 4pm on Sundays on a rota basis. Benefits include the use of a company car and an OTE of £54,000. As a Sales Executive with Listers you’ll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. It’s all about matching the person to the right car and ensuring they have the features and add-ons to suit. From financing to contracts, you’ll aim for total customer satisfaction right through the process. Role and Responsibilities You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression. Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries. Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products. Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database.About you This may suit someone who has previously worked as a car sales executive, retail manager or sales manager. Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets. The ability to quickly establish and build rapport with our customers. Hold the potential to forge a successful career in the industry. You will hold a valid UK drivers licence. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company EventsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank

Position: Retail Security Officer Location: Coventry Pay Rate: £15.50 to £16.25 per hour depending on experience Hours: from 7pm to 7am Shifts: Various over 7 days SG / DS SIA licence required. Your Time at Work As a Retail Security Officer you will be responsible for: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out the Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and an SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T149) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Deputy Distribution Centre & Hub Manager Location: Coventry (CV6 5RY) Salary: £43,500 per annum Contract: Permanent Hours: 37.5 hours per week, working between 4:00pm – 12:00am (30-minute lunch break) Working Pattern: Monday to Friday Flexibility: Flexibility is essential to support operational requirements About the Company Our client is a leading provider of inventory management and logistics solutions, supporting businesses across the UK with the storage, management and distribution of critical parts and equipment. Their Coventry operation plays a key role in ensuring customers receive a reliable, efficient and high-quality service. They operate within a fast-paced environment where safety, accuracy, service delivery and operational excellence are at the heart of everything they do. They are now looking for an experienced Deputy Distribution Centre & Hub Manager to join their team and support the continued success of their National Hub and Distribution Centre. The Role As Deputy Distribution Centre & Hub Manager, you will be responsible for the operational performance of the Hub and Distribution Centre during your shift, ensuring the operation runs safely, efficiently and to schedule. This is a hands-on leadership role where you will lead operational teams, manage performance, support colleagues and work closely with business partners and suppliers to deliver excellent service levels. You will be responsible for ensuring operational targets, KPIs and customer expectations are achieved, while maintaining the highest standards of Health & Safety, security, compliance and continuous improvement. In the absence of the Hub & Distribution Centre Manager, you will assume responsibility for the overall management and performance of the site. Key Responsibilities Lead, motivate and support operational colleagues, business partners and suppliers to achieve operational and service objectives. Manage the day-to-day running of the National Hub and Distribution Centre during shift. Ensure the linehaul network operates safely, efficiently and on schedule. Monitor operational performance, ensuring service levels, KPIs, SLAs and productivity targets are achieved or exceeded. Support colleague performance, development, attendance and wellbeing through effective leadership and communication. Build and maintain strong working relationships with customers, suppliers and internal stakeholders. Ensure the security, integrity and safe handling of customer freight at all times. Identify and resolve operational issues quickly to minimise disruption to service. Drive performance improvement and support a culture of continuous improvement across the operation. Ensure excellent housekeeping standards are maintained throughout the site. Maintain high standards of site security and attend site outside normal working hours when required. Support compliance activities including audits, operational checks and monitoring of processes and procedures. Ensure all Health & Safety, environmental and ISO requirements are embedded within daily operations. Maintain up-to-date knowledge of operational procedures, company policies and business developments. Communicate key information effectively to colleagues and ensure teams are aligned with operational priorities. Work collaboratively with audit and compliance teams to maintain service quality and measure performance. Deliver excellent customer service by understanding customer requirements and responding to service expectations. Deputise for the Hub & Distribution Centre Manager when required. About You We are looking for an experienced operational leader who thrives in a fast-paced environment and has the ability to motivate teams, solve problems and deliver results. You will have: Previous experience managing teams within a warehouse, distribution, logistics or transport environment. Proven experience delivering against operational KPIs, SLAs and performance targets. Strong leadership skills with the ability to motivate, support and develop colleagues. The ability to work effectively under pressure in a busy operational environment. Strong analytical, problem-solving and decision-making skills. The confidence to make sound decisions and take ownership, even when information is limited or time-sensitive. Excellent organisational skills with the ability to prioritise competing demands. Excellent verbal and written communication skills. Experience managing relationships with customers, suppliers or business partners. A proactive approach with a focus on continuous improvement and operational excellence. Good knowledge of Health & Safety, compliance and operational standards. Strong IT skills, including Microsoft Office. Flexibility to support changing operational requirements. What We Offer Salary of £43,500 per annum. Permanent full-time position. 37.5 hours per week, Monday to Friday. 25 days annual leave plus public holidays, increasing to 30 days plus public holidays after 5 years’ service. Membership of the company pension scheme: 3% employer contribution 5% employee contribution Life assurance at 2x basic annual salary. Access to Perkbox rewards and benefits platform. Automatic enrolment into a healthcare cashback plan. Eligibility to join the EV salary sacrifice scheme following successful completion of probation. The opportunity to join a growing logistics operation with excellent development opportunities

Specification Technologist - Food Manufacturing (West Midlands) Zest Recruitment is delighted to be partnering with a well-established food manufacturer to recruit a Specification Technologist. This is a fantastic opportunity for someone with a keen eye for detail and a passion for food safety and compliance to join a busy, collaborative technical team. Reporting to the Technical Manager, you'll be the go-to person for all things specifications, labelling and legislation making sure every product leaving site is safe, legally compliant and ready for market. The role: - Create, review and maintain product specifications and customer specification manuals - Review and approve packaging details and product artwork, ensuring full legislative compliance - Develop standard operating procedures for artwork and promotional material - Keep the business ahead of labelling policies, food safety legislation and upcoming regulatory changes across all markets - Provide technical advice on shelf life, nutritional value and product quality - Support NPD in bringing new and promotional products to market - Liaise with raw material suppliers to obtain specifications and maintain allergen and risk assessment databases - Compile technical reports, data analysis and product testing schedules - Support colleagues, visitors and auditors with clear, accurate technical guidance About you: - Minimum 1 year's experience in a food manufacturing environment - Confident and familiar with product specifications - Strong understanding of food labelling requirements and legislation - Computer literate and comfortable picking up new systems - Excellent written and spoken English, with strong numerical ability - A degree in Food Science, Nutrition or a science-related subject is advantageous - Organised, analytical and able to work under your own initiative with a good sense of humour! This is a brilliant chance to take ownership of specifications within a growing business and play a key part in getting great products to market. Please note: Sponsorship is not available for this opportunity Interested? Apply now or get in touch with Danielle Bailey on (phone number removed) or (url removed) for a confidential chat. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)

Position: Retail Security Guard Location: Coventry Pay Rate: £15.50 to £16.25 per hour depending on experience Hours: Various Shifts: Various between 8.45am to 7.15pm over 7 days SG / DS SIA licence required. Your Time at Work As a Security Guard you will be responsible for: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out the Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and an SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Relief Security Guard will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T149) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales. As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security. Important Information - Staffline and its subsidiaries do not charge any recruitment or job‑seeking fees at any stage of the hiring process. - This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline. - Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change

Key Account Manager. Construction / Water Infrastructure Remote based. £51,000 basic + Car Allowance + Benefits. This global 'sustainable water infrastructure' construction company is experiencing phenomenal growth and has exciting plans for 2025 and beyond. Specialising in water reuse, rainwater harvesting, flood & environmental protection and drought mitigation, this company have delivered many incredible sustainability projects. As Key Account Manager, you will manage ongoing projects and develop existing client relationships. Sectors include Water Utilities, Housing Developers, Highways, Environmental Agencies, Main Contractors, Industrial Manufacturing and Agriculture. This remote role covers a territory from Leeds up to and including Scotland. This is not a targeted, new business sales role. An internal sales team will support you. The ideal candidate will be a proactive, engaging, confident presenter and skilled account manager within the construction, engineering, environmental, and sustainability sectors. Key Responsibilities: Strategic Business Development: • Develop and implement a business development strategy aligned with company growth targets., • Identify and pursue new market opportunities within the construction, engineering and water sectors., • Create and manage a pipeline of prospective clients and projects. Client Relationship Management: • Build and maintain strong relationships with existing clients, understanding their needs and identifying opportunities for additional work., • Act as the key contact for high-profile clients and partners, representing the company in meetings, negotiations, and industry events., • Deliver exceptional customer service, ensuring repeat business and long-term partnerships. In return, you will be offered a fabulous working environment and genuine career opportunities. You will enjoy a great culture and will work alongside some incredible people. To apply, please email a copy of your CV to Darren Dewrance of Aaron Wallis at Visit our website at www.aaronwallis.co.uk for hundreds of sales jobs. This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

Our Client is an innovative, global leader in Enterprise Data Management. You will be responsible to sell software, services and support We are looking for a Strategic Account Manager who will be responsible for overseeing a portfolio of assigned customers, developing new business from existing relationships and actively seeking new sales opportunities. In this role, you will liaise with cross-functional teams to improve the entire customer experience. The successful candidate will have an excellent track record of success and closing deals. A market leading salary will be on offer. Contact: alex.gregory@planetta.co.uk

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid-market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. • Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform, • Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy, • Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback, • Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem, • Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions, • Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs, • 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance., • Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes, • An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle, • Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential, • Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment, • Ability to travel as neededEmployee Perks, • Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station- Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) - Work from home stipend to help you get set up and succeed from home- Benefit from our employee pension matching programme- Access private health and dental insurance- Take paid parental leave to support you and your family- Enjoy additional leave days — including study assistance, celebration days and volunteering- 25 days’ holiday plus bank holidays- Feel secure with our income protection scheme for long-term absence due to illness or injury- Get involved with our global working groups; designed for collaboration, belonging and connection- Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid

AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by,, the, the,_, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. Position Overview We are seeking an experienced University Language Expert Recruiter to build and manage strategic partnerships with universities across Europe, Asia, and India. This role will focus on attracting, sourcing, and onboarding top-tier language experts from academic institutions to support our growing global language services and AI data projects. Establish and maintain relationships with language departments, linguistics programs, and translation schools at universities across Europe, Asia, and India Develop targeted recruitment strategies for engaging with academic institutions in key regions Attend university career fairs, conferences, and academic events to promote opportunities and build talent pipelines Create partnerships with professional linguistic associations and academic networks Identify and recruit graduate students, postdoctoral researchers, and faculty members with expertise in linguistics, translation, and specialized subject domains Source candidates with specialized skills in rare languages, STEM fields, and technical translation Utilize platforms including LinkedIn, Handshake, Euraxess, and region-specific academic job boards Build robust talent pipelines to meet current and future project demands Conduct initial screening of candidates to assess language proficiency, academic credentials, and domain expertise Coordinate testing and vetting processes in collaboration with the Talent & Community team Manage end-to-end onboarding of university-sourced experts, ensuring timely integration into projects Maintain accurate records of candidate qualifications, test results, and onboarding status in ATS and vendor management systems Design and implement recruitment campaigns targeting university populations Track and report on sourcing metrics, pipeline health, and time-to-hire for academic talent Collaborate with Production and Strategy teams to understand specialized staffing needs Develop marketing materials and job postings that resonate with academic audiences Bachelor's degree required; Master's degree in Linguistics, Translation Studies, or related field preferred 3+ years of experience in recruitment, vendor management, or talent acquisition, preferably in language services or localization Proven track record of building partnerships with academic institutions Strong understanding of the language services industry, translation processes, and quality standards Excellent communication and relationship-building skills across diverse cultural contexts Proficiency in English; additional language skills highly valued Experience with ATS platforms (Ashby preferred) and SFDC or similar CRM systems Ability to work independently and manage multiple priorities in a fast-paced environment Established network of contacts within university language departments in Europe, Asia, or India Experience recruiting for AI/ML data projects or specialized technical roles Knowledge of academic career pathways and motivations for freelance work Familiarity with ISO 9001, ISO 17100, or other quality management standards Experience with multilingual recruitment and cross-cultural talent acquisition Strategic thinking and ability to develop long-term institutional partnerships Cultural sensitivity and global mindset Strong organizational and project management skills Data-driven approach to recruitment metrics and pipeline management Collaborative spirit and ability to work effectively with cross-functional teams Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. What sets our platform apart: Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review Featured in _ Top 100 Software Companies! LILT makes it onto the _. LILT’s continues to be an intellectual powerhouse, holding _ that help power the most efficient and sophisticated AI and language models in the industry. Check out _. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at _. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective. We are looking for a dynamic and results-driven Associate Director Sales based in Southern UK to lead our Ophthalmology Key Account Management team. You will be responsible for managing the FOTE product portfolio, delivering commercial targets, developing a high-performing sales team, and executing strategic account plans to accelerate business growth. This is an exciting opportunity to make a measurable impact within a fast-paced, purpose-driven organisation. What you will do • Deliver national sales, market share, and profitability targets for the FOTE product portfolio through effective leadership and team performance., • Develop and implement high-performance salesforce management processes to drive consistent results., • Champion the Santen Selling Model (ENGAGE) and ensure its effective execution across all customer interactions., • Partner cross-functionally with Marketing, Medical Affairs, Market Access, Finance, and the National Sales Manager to align on strategy and objectives., • Lead and develop the Ophthalmology Key Account Management team, setting clear goals and priorities., • Recruit, onboard, and coach team members, fostering continuous development and a culture of excellence., • Conduct regular performance reviews, providing actionable feedback and development support., • Ensure full compliance with ABPI Code of Practice and internal company policies in all sales activities., • Manage budgets, monitor team expenses, and leverage CRM data to optimise performance and execution. What you will bring to the role • Degree-level education or equivalent experience; additional qualifications in business, marketing, or management are desirable., • Proven experience in and a strong understanding of local healthcare systems, prescribing, and reimbursement processes. Opthalmology experience would be an advantage., • Successful track record in line management and field coaching, with the ability to inspire and develop high-performing teams., • Demonstrated success in delivering commercial results through effective leadership and strategic execution., • Excellent business acumen and commercial awareness, with strong negotiation and analytical skills., • Ability to work effectively in a matrix organisation, collaborating with multiple internal and external stakeholders., • Exceptional interpersonal skills and emotional intelligence, adaptable to diverse communication styles., • Strong organisational skills, resilience under pressure, and a proactive “can-do” attitude., • Proficiency in CRM systems and Excel, with excellent verbal, written, and presentation skills. Grow your career at Santen A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in ophthalmology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment. The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law. If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.

National Account Manager - FMCG, branded consumer goods, or perishable products. £45,000 - £55,000 + Commission + Car Allowance or Company Car Remote - HQ in Essex - Monthly On-site Visits Required - Full-Time - Permanent We’re excited to be recruiting a National Account Manager on behalf of a market-leading UK health brand with a fantastic industry reputation. With continued growth, product innovation, and a clear succession plan in place, this is a high-impact role designed for progression. Reporting to the Commercial Director, you’ll take charge of a strong portfolio of customers while identifying new commercial opportunities. You’ll also work closely with the New Product Development team to help bring new, on-trend, and commercially viable products to market. You will have experience in the FMCG, branded consumer goods, or perishable product sectors, ideally working with retail, hospitality, or wholesale customers. Key Responsibilities: • Manage existing customer relationships and drive performance across an established account base (80%), • Identify and pursue new customer opportunities in foodservice, wholesale, and end-user channels (20%), • Lead or co-lead customer-facing NPD/EPD projects in collaboration with the innovation team, • Build strong cross-functional relationships to ensure excellent customer service and commercial alignment, • Develop and execute annual joint business plans to support customer and company goals, • Lead pricing negotiations and ensure P&L accountability, trading terms, and profitability targets are achieved, • Regularly visit customers to maintain deep, multi-level relationships and support the implementation of plans, • Deliver insights through gap analysis, market research, and competitor benchmarking, • Actively forecast and manage demand planning of all SKUs within your remit Skills & Experience Required: • Minimum 5 years’ experience in FMCG commercial roles, ideally with exposure to retail, hospitality, or wholesale customers., • Strong experience managing NPD projects and customer development initiatives., • Excellent relationship builder, confident negotiator, and commercially focused., • Data-driven and detail-oriented with strong P&L and project management capabilities., • Degree-educated with a full UK driving licence Why Apply? • Excellent career progression as part of a long-term succession plan, • Join a growing, well-respected UK brand committed to innovation and sustainability., • Shape the future of customer accounts with a pipeline of exciting new products., • Genuine autonomy and input into brand strategy and customer engagement, • Remote-first culture with flexible working and supportive leadership Apply now for immediate consideration - interviews are taking place this month!