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Role Purpose: Location- Ruddington, Nottinghamshire Level - Senior Manager Department - Customer Working Pattern - Hybrid/ Flexible Benefits -_ Salary - To be discussed at next stage We are currently seeking an experienced and strategic Senior Customer Success Manager to join our team. In this role, youll act as a trusted advisor to our highest-value enterprise customers, helping them maximise the value of their Ideagen solutions while driving retention and growth. Youll take ownership of a portfolio of strategic accounts, building strong executive relationships and leading complex, global engagements. Working cross-functionally, youll play a key role in delivering exceptional customer outcomes, reducing risk, and unlocking new opportunities. This is a high-impact role suited to someone who thrives in a fast-paced, customer-focused environment and is passionate about delivering measurable business value. Responsibilities: • Manage a portfolio of high-value enterprise customers on Premier Success Plans, • Build trusted relationships with senior stakeholders, including C-suite executives, • Develop and deliver long-term strategic account plans aligned to customer goals, • Act as the primary point of contact for escalations, renewals, and growth opportunities, • Lead complex, multi-product implementations and transformation initiatives, • Drive customer retention and expansion, achieving GRR and NRR targets, • Identify and generate new revenue opportunities within existing accounts, • Conduct executive business reviews, demonstrating ROI and value delivered, • Maintain accurate account activity and insights within Salesforce, • Partner with Sales, Marketing, and Product teams to align on strategy and messaging, • Lead cross-functional collaboration to resolve challenges and support customer success, • Provide mentorship to Customer Success Managers and support team development Skills and Experience:, • Proven experience in Customer Success, enterprise account management, SaaS, or consulting roles, • Strong track record managing large, complex customer portfolios (multi-million value), • Confident engaging and influencing senior stakeholders and executive audiences, • Experienced in delivering strategic account plans and driving long-term customer value, • Commercially minded, with a strong focus on retention, growth, and ROI, • Highly analytical, with the ability to interpret data and inform decision-making, • Excellent communicator with strong presentation and stakeholder management skills, • Comfortable leading complex projects, transformations, and cross-functional initiatives, • Proficient with CRM and customer success platforms, with strong data discipline, • Ambitious, proactive, and driven to deliver exceptional customer outcomes Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. Every day, millions of people are kept safe using Ideagen software. We have offices across the world, including America, Australia, Malaysia and India, with people doing a wide range of exciting roles. Were building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, youll thrive at Ideagen. If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. Enhance your career and make the world a safer place! #INDMP #LI-NOTTINGHAM

Work closely with Product, Development and Customer Success teams to resolve issues and improve the customer experience. My client is looking for an enthusiastic and relationship-focused Veterinary Customer Success Manager to join a growing team, working for a company who is rapidly expanding; theyr

Build effective relationships with customers to enhance service and exceed customer expectations. Ensure all orders received into the Customer Service Department are dealt with promptly in line with agreed department targets and timescales. Identify potential service issues, proactively contacting t

Senior Customer Success Manager for a leading hospitality tech software platform, focusing on customer retention, upselling, and issue escalation.

Onboard channel partners, improve relationships, and grow revenues.

Location: Perth, Scotland Salary: £45,000 - £50,000 plus benefits Summary: Working with a well established manufacturing business, part of a global Group, you will be responsible for managing Customer Services and worldwide Export. Liaising with customers, government border agencies and internal s

Package Description: Want a role where your compassion has real impact? Supporting people to remain independent and comfortable in their own homes is deeply rewarding.Youll help with personal care, assist with everyday tasks, and provide comfort and reassurance, making a meaningful impact on t

Residential Childcare Support Worker (Sessional/Casual) Location : Bristol Contract : Shift Pattern- ad-hoc cover Salary : £14.Headway Adolescent Resources were formed in 1999 and has established a good reputation in the residential adolescent childcare sector, and pride themselves in having the in

Closing date: 26-07-2026Warehouse Operative – Various Shifts £13.Avonmouth CDC, Cabot Park, Poplar Way West, Avonmouth, Bristol, BS11 0YW.Please check you can reliably commute to the warehouse before applying**Shifts available; Day shift – 06:00 to 14:00 on a rota basis working 2 in 3 weekends

Key Responsibilities Lead a team of up to 15 within electrical and mechanical assembly Act as a first-line decision maker on the shop floor Oversee day-to-day manufacturing activities Ensure product quality and on-time delivery targets are met Support, train, and develop team members, including per

The successful candidate will be required to work alternate weekends.

Applicants must be based within the Newport, Bristol or surrounding Severn Bridge area due to regular travel to customer sites. Build positive relationships with customers and identify additional repair requirements.

We are seeking a pro-active, organised and detail-focused Team Leader to lead and manage the multi-crime service which supports anyone aged over 18 affected by crime and anti-social behaviour in Avon & Somerset.We are looking for someone who brings strong people management experience, exceptional co

At Gallagher Benefit Services, youre a trusted partner to organizations navigating some of their most important people decisions.We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive.Whether its shaping benefit strategies, designing wellbeing program

Customer Service Build positive working relationships with Sainsburys site management and employees. Key Competencies Leadership and team management Attention to detail Customer focus Planning and organisation Health & Safety awareness Decision making Reliability and accountability Ability to wo

HGV2 Driver Team Leader - Bristol BS2 0UQ.Working Hours 6am - 3pm - Monday to Friday.Salary £34,784 per annum + overtime at time/half.Working Hours 6am - 3pm - Monday to Friday.Premier Paper Group are the UK's largest independent paper merchant and we are looking to recruit a proactive and reliable

Youll lead from the front, supporting the Shift Manager and ensuring operational activities run safely, efficiently, and in line with service expectations. Youll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving

Monitor team performance against output and quality KPIs, reporting to the Production Manager. What's on Offer: Salary up to £40,000, depending on experience Opportunity to join a growing and successful organisation Company pension 30 days of annual leave (including bank holidays) Additional an

They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before

The successful candidate will be required to work alternate weekends.

Company Description Location: Flint Pay: £13.Hours: Truly Flexible Full-time, Part-time, Mornings, Evenings, or Weekends *Unfortunately we cannot offer sponsorship at this time.Are you the one your friends always turn to for a chat and a warm cup of tea? Do you have a heart of gold and a natural kn

Youll lead by example, motivating and guiding the team to provide great customer experiences while maintaining high standards of food quality and safety. If you're ready to take charge, keep things crispy then this is the role for you! What youll do: Oversee the preparation of beverages and food ite

This role will see you take responsibility for the day-to-day running of production lines, supporting the Packhouse Manager and ensuring targets, quality standards and health and safety requirements are consistently achieved. You will be responsible for organising labour, monitoring production perfo

Our care home sits in its own grounds with scenic views over the sea, woodland, and gardens, specialising in residential care for 32-residents.Senior Care Assistant Contract.Contracted to full time hours per week.Shift Times: 19:45PM - 08:00AM.Paid Breaks, Paid PVG, pension, uniform provided.

As a Senior Lawyer/Team Leader within the Operations Legal Team you will advise on all aspects of legal operational matters, providing advice to the business on legal issues arising from the day-to-day operation of the strategic road network.This is a diverse role and provides an excellent opportuni

Support the delivery performance of the production scheduling to meet customer requirements. Adopt a 'See It, Own It, Solve It' mind-set, by identifying obstacles to success and taking ownership to find solutions to those problems. It is anticipated that the successful candidate will spend the major

Maybe one sleep-in a month at £63 per night.UK Manual Driving licence essential.WE ARE UNABLE TO OFFER SPONSORSHIP WITH THIS POSITION.Benefits of joining or team click apply for full job details.

ABOUT THE ROLE As a Care Assistant at a Barchester care home, youll help residents enjoy each day by making sure they get the quality care and support they deserve.Youll assist with daily living, providing support and companionship and sharing great moments and memories too.Its a

ABOUT THE ROLE As a Bank Care Assistant at a Barchester care home, youll help residents enjoy each day by making sure they get the quality care and support they deserve.Youll assist with daily living, providing support and companionship and sharing great moments and memories too.

A genuine interest in providing the best person centre care possible The ability to communicate effectively at all level Successful candidates will be required to undergo an Enhanced DBS We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in jo

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

Permanent Swaffham, Norfolk, PE37 7HJ 24 or 36 hours per week (Breaks Paid!!) * NEW BUILD HOME * Days are 8am-8pm, Nights are 8pm-8am, including alternative weekends.You will be tasked with assisting with the residents care plan, delivering the highest standards of personalised care to residents

ABOUT THE ROLE As an Activities Assistant at Kingswood Court Care Home, youll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling.We want to make sure each individ

Consensus is not just a care provider – we're a community of amazing people dedicated to inspiring and empowering people with learning disabilities, autism, and complex needs.If you're looking for a career where you can make a meaningful difference in the lives of others, then this Support Worker